ShowJoy
Turn Showings Into Sold Moments
ShowJoy is a smart real estate showing platform for agents and brokers managing multiple listings. It automates scheduling and instantly collects buyer feedback via one-tap mobile surveys, saving agents seven hours a week, tripling response rates, and delivering clear, actionable reports that help close deals faster and keep sellers delighted.
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Product Details
Explore this AI-generated product idea in detail. Each aspect has been thoughtfully created to inspire your next venture.
Vision & Mission
- Vision
- To empower real estate agents worldwide to create joyful, seamless showings that delight clients and accelerate every sale.
- Long Term Goal
- Within five years, empower 50,000 agents worldwide to triple their client feedback response rates and accelerate property sales, making ShowJoy the industry standard for real estate showing success.
- Impact
- Saves real estate agents over 7 hours weekly on manual follow-ups, increases visitor feedback responses by 300%, and improves seller satisfaction scores by 40%, enabling faster property sales and stronger client relationships for agents managing multiple listings.
Problem & Solution
- Problem Statement
- Busy real estate agents and brokers waste hours manually coordinating showings and chasing feedback because current tools are fragmented and cumbersome, leading to missed insights, delayed seller updates, and ultimately slower property sales and client dissatisfaction.
- Solution Overview
- ShowJoy automates real estate showing schedules and delivers instant, one-tap feedback surveys directly to visitors’ phones, eliminating manual follow-up and paperwork so agents capture honest buyer insights immediately and provide sellers with clear, actionable updates—fueling faster sales and happier clients.
Details & Audience
- Description
- ShowJoy streamlines real estate showings by automating scheduling, feedback collection, and seller reports. Built for busy agents and brokers managing multiple listings, it eliminates manual follow-ups and missed insights. The standout one-tap visitor survey captures three times more feedback instantly, helping agents boost seller satisfaction and close deals faster—all in one intuitive platform.
- Target Audience
- Busy real estate agents and brokers (30-55) juggling multiple listings, craving fast, automated showing feedback.
- Inspiration
- At a bustling Sunday open house, I watched three agents juggling clipboards and phones, scrambling to track who came and what buyers thought. A frustrated visitor, eager to give honest feedback, left without a word—turned off by the hassle of paper forms. That small, lost moment became the spark: real estate showings needed instant, joyful feedback—automatic, effortless, never missed.
User Personas
Detailed profiles of the target users who would benefit most from this product.
Metric Mike
- Age: 42 - Occupation: Broker/Team Lead - Education: MBA in Real Estate - Experience: 15 years industry - Income: $200K+ annually
Background
He started his career as a solo agent, then built a six-person team. He pioneered KPI tracking, turning raw feedback into actionable growth plans.
Needs & Pain Points
Needs
1. Receive real-time showing performance metrics easily. 2. Consolidate team feedback into clear actionable reports. 3. Automate repetitive scheduling tasks for efficiency.
Pain Points
1. Sifting through scattered feedback data manually. 2. Delayed insights hinder agile decision-making. 3. Overloaded with scheduling logistics daily.
Psychographics
- Obsessive data-driven decision-maker - Seeks competitive advantage through analytics - Values measurable performance improvements - Thrives on structured operational workflows
Channels
1. Slack notifications – instant 2. Dashboard email digests – daily 3. Salesforce integration – real-time 4. LinkedIn messages – professional outreach 5. Zoom webinars – training sessions
Luxury Lucy
- Age: 38 - Focus: High-end residential market - Experience: 12 years luxury sales - Annual Sales Volume: $10M+ - Location: Urban metropolitan area
Background
Raised with a passion for design, she transitioned from interior styling to luxury real estate, building a network of high-net-worth clients who expect VIP service.
Needs & Pain Points
Needs
1. Flawless scheduling for premium client showings. 2. Discreet, immediate feedback capture from buyers. 3. White-glove reporting for discerning sellers.
Pain Points
1. Last-minute client cancellations disrupt elite scheduling. 2. Generic feedback fails to convey luxury insights. 3. Manual coordination undermines exclusive service.
Psychographics
- Expects impeccable service and detail - Prioritizes client experience over speed - Seeks exclusivity in every interaction - Prefers tailored, high-touch communications
Channels
1. WhatsApp – instant VIP messaging 2. Email newsletters – curated updates 3. Instagram stories – luxury teasers 4. Private CRM – client management 5. SMS texts – quick confirmations
Balancing Ben
- Age: 29 - Occupation: Part-time agent - Secondary Job: School teacher - Family: Married, one child - Combined Income: $75K annually
Background
With a teaching career and newborn at home, he turned to real estate for extra income, quickly realizing automation is key to avoiding schedule chaos.
Needs & Pain Points
Needs
1. Streamlined showing scheduling during off-hours. 2. Automated reminders to prevent double-booking. 3. Quick feedback loops to refine listings.
Pain Points
1. Conflicting commitments cause missed appointments. 2. Manual follow-ups eat into family time. 3. Complex tools overwhelm limited spare hours.
Psychographics
- Values work-life balance above all - Seeks low-stress, efficient solutions - Motivated by supplemental income goals - Prefers quick, intuitive tools
Channels
1. Google Calendar – personal scheduling 2. Mobile app notifications – real-time alerts 3. Email – end-of-day summaries 4. Facebook groups – peer advice 5. SMS – urgent reminders
Collaborative Carla
- Age: 45 - Role: Team leader/mentor - Team Size: 8 agents - Experience: 18 years in real estate - Market: Suburban and urban mix
Background
After rising through solo success, she now leads a diverse team, focusing on shared learnings and data-driven coaching to elevate group performance.
Needs & Pain Points
Needs
1. Centralized team feedback dashboards. 2. Comparative showing performance analytics. 3. Automated scheduling for diverse agents.
Pain Points
1. Difficulty tracking individual agent progress. 2. Inconsistent feedback formats across team. 3. Coordination headaches with multiple calendars.
Psychographics
- Believes in transparent team collaboration - Motivated by collective success metrics - Values continuous skill development - Prefers supportive leadership style
Channels
1. Microsoft Teams – group collaboration 2. Team email threads – detailed updates 3. CRM dashboard – performance monitoring 4. Zoom – coaching sessions 5. Internal portal – resource sharing
Insightful Isaac
- Age: 34 - Specialty: Buyer behavior analysis - Education: Psychology degree - Experience: 10 years in real estate - Sales Volume: 20+ closings yearly
Background
With a background in behavioral psychology, he merged his expertise into real estate, developing targeted showings that resonate with buyers’ emotional needs.
Needs & Pain Points
Needs
1. Detailed sentiment analysis of buyer responses. 2. Quick identification of emotional deal-breakers. 3. Customizable survey questions for deeper insights.
Pain Points
1. Surface-level feedback lacks emotional depth. 2. Manual note-taking distracts from rapport. 3. Delayed feedback misses emotional momentum.
Psychographics
- Driven by understanding buyer motivations - Values nuanced, qualitative feedback - Empathetic listener focused on insights - Innovates using behavioral analysis
Channels
1. Mobile surveys – immediate sentiment capture 2. Email analytics – detailed breakdowns 3. CRM notes – integrated observations 4. LinkedIn insights – professional trends 5. Behavioral workshops – continuous learning
Product Features
Key capabilities that make this product valuable to its target users.
Instant Reroute
Automatically adjusts your multi-stop route in real-time based on traffic conditions, accidents, and road closures, ensuring you always take the fastest path. Minimizes delays, reduces unpredictable drive times, and keeps your schedule running smoothly.
Requirements
Real-Time Traffic Monitoring
Description
Continuously collect and analyze live traffic data from multiple sources to identify current congestion levels, traffic incidents, and average speeds along planned routes. This capability ensures the system has up-to-the-second visibility into road conditions, enabling accurate decision-making for subsequent route adjustments. Integration with existing mapping and data APIs provides seamless updates within the ShowJoy mobile interface, minimizing manual intervention.
Acceptance Criteria
Dynamic Route Optimization
Description
Automatically recalculate the multi-stop itinerary whenever new traffic information indicates a faster alternative path. The system reprioritizes visits and reorders stops to minimize total drive time, balancing client appointments with efficient routing. This feature integrates directly with the scheduling module, ensuring that newly generated routes are reflected instantly in the agent’s itinerary.
Acceptance Criteria
Accident Response Adjustment
Description
Detect traffic accidents or incidents affecting the planned route and immediately propose reroutes to bypass the area. The solution flags affected segments, estimates additional delay, and presents alternative options ranked by travel time. Agents receive instant push notifications with clear directions to avoid accident zones and minimize disruption.
Acceptance Criteria
Road Closure Detection
Description
Identify planned or unplanned road closures from municipal and crowd-sourced feeds, mapping closed segments onto the route. When closures impact the current path, the system removes blocked roads from consideration and generates a new route automatically. This ensures compliance with local restrictions and prevents agents from encountering impassable roads mid-journey.
Acceptance Criteria
Predictive Delay Alert
Description
Leverage historical traffic patterns and machine learning models to forecast potential delays before they occur. The system alerts agents proactively when predicted congestion threatens on-time arrival, offering preemptive rerouting suggestions. By anticipating issues ahead of time, agents can adjust departure times or routes, enhancing reliability and client satisfaction.
Acceptance Criteria
TimeSync Scheduler
Aligns showing time windows with buyer availability, listing open hours, and travel times between stops. Eliminates overlaps and scheduling conflicts, maximizing daily efficiency and delivering a seamless experience for both agents and clients.
Requirements
Availability Matching
Description
The system must automatically match showing time windows with each buyer’s stated availability, ensuring that proposed appointment slots fall within the time ranges the buyer has selected. This feature integrates with buyer profiles to pull availability data in real time, reducing manual back-and-forth and accelerating the scheduling process. By automatically filtering out unavailable times, the requirement minimizes conflicts and enhances user satisfaction by ensuring every suggested slot is convenient for the buyer.
Acceptance Criteria
Operating Hours Compliance
Description
The scheduler must respect and enforce each listing’s defined open hours and showing restrictions, preventing appointments from being scheduled outside of permitted time frames. This requirement pulls property availability data from the MLS or internal listing settings to validate proposed times. By ensuring compliance with seller and brokerage rules, it protects agents from scheduling conflicts and legal issues while maintaining a seamless user experience.
Acceptance Criteria
Travel Time Calculation
Description
The feature must calculate realistic travel durations between consecutive showing locations by integrating with mapping APIs. It should factor in distance, typical traffic conditions, and mode of transport to recommend accurate buffers between appointments. By automatically inserting these buffers, the system prevents unrealistic schedules and ensures agents and buyers can comfortably transit between properties without rushing or delays.
Acceptance Criteria
Conflict Detection & Resolution
Description
The scheduler must detect overlapping or conflicting appointments in an agent’s daily itinerary and provide resolution options, such as suggesting alternative slots or automatically adjusting adjacent showings. This requirement continuously monitors the agent’s calendar, buyer availabilities, and listing constraints to identify issues and propose fixes. By proactively managing conflicts, it preserves schedule integrity and prevents last-minute cancellations or double bookings.
Acceptance Criteria
Dynamic Rescheduling
Description
When a buyer or seller updates their availability or when unexpected events occur (e.g., delays, cancellations), the scheduler must automatically recalculate and adjust the daily showing itinerary. The system will notify all affected parties of changes and provide updated confirmations. This capability keeps schedules current, reduces manual admin work, and ensures all stakeholders are aligned on the latest plans.
Acceptance Criteria
EcoRoute Mode
Optimizes routes for fuel efficiency and lower emissions by selecting roads with smoother traffic flow and fewer idle stops. Helps agents save on fuel costs, reduce their carbon footprint, and promote eco-friendly real estate practices.
Requirements
Real-time Traffic Data Integration
Description
Integrate live traffic feeds from multiple providers to analyze current traffic speeds, congestion levels, and incidents. This requirement ensures the eco-route engine receives up-to-date traffic metrics for accurate route optimization, reducing idle times and improving fuel efficiency. The integration will leverage external APIs, normalize incoming data, and update route calculations in real time within the ShowJoy platform.
Acceptance Criteria
Eco-Friendly Route Calculation
Description
Develop an algorithm that calculates the most fuel-efficient and low-emission routes by analyzing traffic flow, road grade, stop frequency, and travel distance. This calculation integrates with the existing mapping engine, applies eco-routing heuristics, and returns optimized turn-by-turn directions. The feature will minimize environmental impact while maintaining reasonable travel times.
Acceptance Criteria
Carbon Emissions Estimator
Description
Implement a module to estimate carbon dioxide emissions for each route option based on distance traveled, vehicle type, and standard emissions factors. This estimator provides comparative insight into environmental impact and displays the results alongside route options. Integration with agent vehicle profiles ensures accurate emissions calculations.
Acceptance Criteria
Fuel Consumption Optimizer
Description
Calculate and display projected fuel consumption for each route using factors such as average speed, idling time, and acceleration patterns. This optimizer will use vehicle-specific parameters to provide precise fuel cost estimates and rank routes by cost-effectiveness. The output will integrate into both desktop and mobile interfaces.
Acceptance Criteria
Route Comparison Dashboard
Description
Design a user interface component that presents multiple route options side-by-side, comparing key metrics including distance, travel time, fuel consumption, and carbon emissions. Agents can visually assess trade-offs and select the route that best fits their time constraints and eco-goals. Dashboard will be accessible in both web and mobile apps.
Acceptance Criteria
Eco-Preferences Customization
Description
Create a settings panel allowing agents to configure their eco-routing preferences, such as weighting between travel time vs emissions, preferred vehicle profile, and optimization aggressiveness. These preferences will personalize route suggestions and persist across sessions. The UI will guide users through preference options and store selections in their account profile.
Acceptance Criteria
GeoCluster Planner
Automatically groups nearby listings into geographic clusters, creating compact routes that minimize backtracking. Simplifies complex itineraries, reduces overall drive distance, and allows agents to cover more showings in less time.
Requirements
GeoCluster Optimization Engine
Description
Develop a backend component that processes property coordinates and applies clustering logic to automatically group nearby listings into geographic clusters. This engine will minimize backtracking by analyzing spatial proximity and generating efficient cluster sets based on predefined parameters. It integrates seamlessly with the existing scheduling workflow and map services, reducing overall drive distance and improving daily route efficiency. The outcome is an optimized cluster plan that agents can immediately review and schedule without manual adjustments.
Acceptance Criteria
Customizable Clustering Radius
Description
Enable agents to configure the maximum distance threshold used by the GeoCluster algorithm through an intuitive UI control. This requirement ensures that clustering behavior aligns with individual travel preferences and market conditions. Adjustments to the radius will dynamically update clusters in real time, allowing agents to refine grouping sensitivity and balance between cluster size and travel constraints.
Acceptance Criteria
Interactive Route Visualization
Description
Implement an interactive map interface that displays clustered showings and the computed route. Agents can zoom, pan, and click on clusters to view listing details, reorder stops via drag-and-drop, and instantly see updated drive distances and times. This visualization integrates with mapping APIs to provide a clear, real-time view of the planned itinerary, enabling agents to validate and fine-tune their routes before departure.
Acceptance Criteria
Real-Time Traffic Integration
Description
Incorporate live traffic data into route calculations to adjust cluster order and travel times based on current road conditions. The system will fetch external traffic feeds, recalculate ETA for each segment, and propose detours when significant delays are detected. This ensures that agents receive up-to-date driving instructions, avoid congestion, and maintain reliable showing schedules.
Acceptance Criteria
Multi-Day Scheduling Support
Description
Support planning of clustered showings across multiple days within a single route plan. Agents can assign clusters to specific dates, adjust cluster distributions over a selected date range, and view multi-day itineraries on the calendar interface. This capability extends route optimization beyond a single day, helping agents manage extended schedules without manual redistribution of listings.
Acceptance Criteria
BufferBuilder
Inserts smart buffer times between showings for vehicle prep, breaks, and unforeseen delays. Customizable buffer lengths ensure agents have breathing room, improving punctuality, reducing stress, and maintaining professional reliability.
Requirements
Custom Buffer Time Configuration
Description
Allows agents to set default buffer durations for showings, with options for pre-show vehicle preparation, post-show cleanup, breaks, and adjustable time increments. Integrates seamlessly with the scheduling algorithm, ensuring personalized buffer slots align with agent preferences and workflow, improving punctuality and reducing overbookings.
Acceptance Criteria
Dynamic Buffer Adjustment
Description
Automatically calculates and adjusts buffer times between showings based on real-time factors such as distance, traffic conditions, and appointment complexity. Interfaces with mapping and traffic APIs to provide context-aware breathing room, enhancing reliability and reducing delays.
Acceptance Criteria
Buffer Conflict Alerts
Description
Generates proactive alerts when scheduled showings conflict with buffer requirements, highlighting overlapping or insufficient buffer windows. Provides actionable recommendations to resolve conflicts by suggesting alternative times or adjusting adjacent appointments.
Acceptance Criteria
Default Buffer Templates
Description
Offers pre-defined buffer templates tailored to common scenarios (e.g., urban travel, rural routes, multi-property tours) that agents can select and apply in bulk. Simplifies initial setup and ensures consistency across multiple listings without manual configuration for each showing.
Acceptance Criteria
Buffer Override for Priority Showings
Description
Enables agents to override or waive buffer times selectively for high-priority or back-to-back showings. Provides clear warnings about potential risks and ensures that overrides are intentional, maintaining overall schedule integrity.
Acceptance Criteria
Threshold Maestro
Empowers agents and sellers to define custom sentiment score thresholds and keyword triggers for SnapAlerts. By fine-tuning when alerts fire, this feature ensures sellers receive only the most relevant, high-impact feedback, reducing noise and maximizing engagement.
Requirements
Threshold Configuration Interface
Description
A user-friendly interface that allows agents and sellers to set custom sentiment score thresholds for SnapAlerts. This interface includes sliders or input fields to define numerical sentiment limits, real-time validation feedback, and contextual guidance on optimal threshold values. It integrates directly into the ShowJoy settings panel, ensuring seamless workflow without navigating away from the dashboard.
Acceptance Criteria
Keyword Trigger Management
Description
A management system enabling users to specify keywords or phrases that trigger SnapAlerts when mentioned in buyer feedback. Features include an add/remove keyword list, auto-suggestions based on past feedback trends, and the ability to assign different alert priorities to each keyword. This system integrates with the feedback processing engine to scan responses in real time.
Acceptance Criteria
Real-time Alert Filtering
Description
Functionality that filters incoming feedback in real time based on the defined sentiment thresholds and keyword triggers. Alerts matching both criteria are prioritized and pushed to the SnapAlerts feed instantly. The filtering engine is optimized for low latency and high scalability, ensuring agents receive timely, relevant notifications without performance degradation.
Acceptance Criteria
Threshold Preset Templates
Description
A library of pre-built sentiment threshold and keyword trigger templates tailored to common scenarios, such as luxury listings, first-time buyers, or investment properties. Users can select, preview, and customize these presets, streamlining setup. Templates are stored as reusable configurations within user profiles for quick application across multiple listings.
Acceptance Criteria
Threshold Change Audit Log
Description
An audit log that records every change made to sentiment thresholds and keyword triggers, capturing user identity, timestamp, and before-and-after values. The log is accessible via the ShowJoy analytics dashboard, allowing audit trails and rollback capabilities. This ensures transparency and accountability for configuration adjustments.
Acceptance Criteria
OmniAlert Delivery
Delivers sentiment-tagged SnapAlerts instantly across multiple channels—SMS, email, in-app push, or even Slack—so sellers never miss critical buyer feedback. Sellers can choose their preferred notification method, ensuring timely awareness and response.
Requirements
Multi-channel Notification Configuration
Description
The system shall allow sellers to configure and enable multiple notification channels (SMS, email, in-app push, Slack) for receiving SnapAlerts. Sellers should be able to select preferred channels per listing or globally, test the channels, and manage channel-specific settings such as SMS sender IDs, email templates, push notification sounds, and Slack workspace integrations. This integration ensures that critical buyer feedback is delivered through the seller's most convenient and effective communications platform, increasing responsiveness and engagement.
Acceptance Criteria
Sentiment Tagging Processor
Description
The system shall automatically analyze buyer feedback responses from mobile surveys using NLP to assign sentiment tags (positive, neutral, negative) and highlight key phrases. The sentiment tagging processor must integrate with the existing feedback pipeline, process responses in real-time, and attach metadata for each SnapAlert. This enables sellers to quickly identify the tone of feedback and prioritize follow-up actions, improving decision-making and client satisfaction.
Acceptance Criteria
Real-time Alert Dispatch
Description
The system must ensure that SnapAlerts are dispatched in real-time with minimal latency once feedback is received and processed. The alert dispatch module should support asynchronous queuing, retry mechanisms for failed deliveries, and throughput scaling to handle peak loads. This ensures sellers receive timely notifications, reducing lag between buyer feedback submission and alert delivery.
Acceptance Criteria
Delivery and Read Receipt Tracking
Description
The platform will track the delivery status (sent, delivered, failed) and read/unread status of SnapAlerts across each notification channel. The tracking system should provide a unified dashboard where sellers can view timestamps, channel-specific statuses, and resend failed alerts. This visibility helps sellers confirm that critical feedback has been received and read, reducing communication gaps.
Acceptance Criteria
User Preference Management
Description
The system must provide a user preferences interface within the seller portal, allowing sellers to set default alert settings, manage notification schedules (e.g., quiet hours), and adjust channel priorities. Preferences should persist across sessions and apply automatically to new listings. This feature empowers sellers to customize their alert experience, increasing usability and preventing notification fatigue.
Acceptance Criteria
SnapFlash Summary
Generates a concise, visually engaging feedback snapshot featuring overall sentiment score, top positive and negative comments, and key metrics. Sellers can grasp feedback highlights at a glance, accelerating decision-making and follow-up actions.
Requirements
Real-Time Feedback Aggregation
Description
Integrate SnapFlash Summary with the one-tap mobile survey system to capture and process feedback immediately upon submission, ensuring all new data flows into the snapshot without delays. This functionality enhances the currency and relevance of insights, empowering agents and sellers to see the latest buyer reactions as they occur and make timely adjustments to their showing strategies.
Acceptance Criteria
Sentiment Score Computation
Description
Develop an algorithm within SnapFlash Summary that analyzes textual feedback and multi-choice survey data to compute an overall sentiment score for each showing. This score should accurately reflect buyer satisfaction levels, offering a clear, quantifiable metric that agents and sellers can use to gauge overall performance and compare across multiple listings.
Acceptance Criteria
Positive/Negative Comment Extraction
Description
Implement natural language processing to automatically identify and rank the top positive and negative comments from buyer feedback. The system should surface the most impactful sentiments, highlighting key praise and concerns, so agents and sellers can focus on the most critical insights without sifting through all responses.
Acceptance Criteria
Interactive Visual Summary Dashboard
Description
Create a responsive, visually engaging dashboard that displays the sentiment score, top comments, and key metrics in charts, graphs, and highlight cards. Users should be able to hover or tap for more details, filter by date or showing, and customize which metrics are front and center. This interactivity helps agents and sellers explore data flexibly and derive deeper insights.
Acceptance Criteria
Exportable Snapshot Reports
Description
Enable SnapFlash Summary to generate and export feedback snapshots as PDF or shareable links, preserving charts, sentiment scores, and highlighted comments. This export feature allows agents to distribute concise, branded reports to sellers and stakeholders, facilitating transparent communication and collaborative decision-making.
Acceptance Criteria
Seller Insights Dashboard
Provides a dedicated portal where sellers access real-time and historical SnapAlerts, sentiment trend charts, alert frequency metrics, and comparative benchmarks. This centralized dashboard offers context-rich analytics to track performance over time and inform strategy adjustments.
Requirements
Secure Seller Dashboard Access
Description
Implement robust authentication and authorization mechanisms to ensure that sellers can only access their own Insights Dashboard. This includes single sign-on (SSO) integration, role-based access control, and session management to protect sensitive listing analytics.
Acceptance Criteria
Real-time SnapAlert Feed
Description
Provide a continuously updating feed of incoming SnapAlerts, displaying each alert’s timestamp, sentiment score, and summary. The feed must auto-refresh without page reloads and highlight new entries for quick review.
Acceptance Criteria
Historical Sentiment Trends
Description
Visualize sentiment data over time through interactive line charts and moving averages. Users can adjust date ranges, zoom into specific periods, and hover over data points for detailed metrics, enabling performance tracking across days, weeks, and months.
Acceptance Criteria
Comparative Benchmark Analysis
Description
Offer benchmark metrics comparing a seller’s listing performance against aggregated data from similar properties in the market. Include metrics such as average sentiment score, alert frequency, and time on market to contextualize individual results.
Acceptance Criteria
Customizable Alert Settings
Description
Allow sellers to configure which SnapAlerts trigger notifications, set sentiment thresholds, and choose notification channels (email, SMS, in-app). Provide templated alert rules and the ability to save multiple profiles.
Acceptance Criteria
Data Export and Sharing
Description
Enable sellers to export dashboard data and visualizations in PDF or CSV formats. Include options to schedule recurring exports and share links or snapshots with brokers, stakeholders, or marketing teams.
Acceptance Criteria
Action Advisor
Leverages AI-driven analysis of buyer feedback to recommend personalized next steps—such as pricing tweaks, staging improvements, or targeted marketing tips—based on sentiment patterns and feedback themes. Sellers receive practical guidance to boost listing attractiveness and accelerate offers.
Requirements
Feedback Data Aggregation
Description
Aggregate buyer feedback from one-tap mobile surveys across all listings, normalize incoming data, and store it in a centralized repository. This requirement ensures consistent data structure and real-time availability for downstream AI processing, eliminating manual collection efforts and enabling accurate analysis.
Acceptance Criteria
Sentiment Analysis Engine
Description
Implement an AI-driven sentiment analysis module that processes normalized feedback text to identify sentiment polarity (positive, negative, neutral) and extract key themes or topics. The engine integrates with the feedback database and outputs structured sentiment scores to inform personalized recommendations.
Acceptance Criteria
Personalized Recommendation Generator
Description
Develop ML-driven recommendation algorithms that generate tailored next-step guidance—such as pricing tweaks, staging improvements, or targeted marketing tips—based on identified sentiment patterns and feedback themes. Leverage historical listing performance data and domain-specific rules to ensure relevance and effectiveness.
Acceptance Criteria
Interactive Advisor Interface
Description
Design and build a user interface within the ShowJoy dashboard and mobile app that presents AI-generated recommendations in a clear, actionable format. Include features like one-click adoption, explanatory tooltips, filtering by recommendation category, and a timeline view of past recommendations to enhance usability and integration.
Acceptance Criteria
Recommendation Performance Tracking
Description
Implement analytics to track the adoption and impact of AI recommendations over time, including metrics such as number of recommendations applied, changes in listing views, showings, and offer rates. Provide visual reports and alert notifications to help stakeholders monitor ROI and refine strategies.
Acceptance Criteria
Emotional Heatmap
Visualizes buyer sentiment data overlaid on a property floor plan, highlighting areas that resonated strongly or generated concerns. Sellers gain targeted insights into which rooms or features drive buyer reactions, enabling focused improvements and more effective showings.
Requirements
Floor Plan Overlay
Description
Overlay buyer sentiment data onto the property’s 2D floor plan using a color-coded heatmap that highlights areas with positive, neutral, or negative reactions, enabling agents and sellers to visualize spatial insights at a glance.
Acceptance Criteria
Sentiment Data Mapping
Description
Automatically map mobile survey responses to specific rooms or features by associating GPS or manual coordinate tagging, ensuring feedback is accurately tied to the correct location on the floor plan.
Acceptance Criteria
Interactive Heatmap Controls
Description
Provide interactive controls for zooming, panning, and filtering sentiment data by date range or feedback type, allowing users to explore and focus on specific areas or time frames.
Acceptance Criteria
Exportable Insight Reports
Description
Generate downloadable reports that include the heatmap visualization, key metrics, and written summaries of high-interest and concern areas, facilitating easy sharing with sellers and stakeholders.
Acceptance Criteria
Responsive Visualization
Description
Ensure the heatmap interface is fully responsive across desktop and mobile devices, maintaining clarity and usability on various screen sizes to support on-the-go access.
Acceptance Criteria
Interactive Hotspots
Adds tappable hotspots within the 360° preview to highlight property features like countertops, fixtures, and architectural details. Buyers can explore specific areas at their own pace, gaining deeper insight and reducing follow-up questions.
Requirements
Hotspot Placement Interface
Description
Develop an intuitive UI within the 360° preview editor that enables agents to add, position, and adjust interactive hotspots on property images. The interface should support drag-and-drop placement, resizing, and rotation of hotspots, with real-time preview. Integration: embed within the current 360° editor module, leveraging existing image layers and toolbars. Expected outcome: agents can create hotspots in under two minutes per tour.
Acceptance Criteria
Hotspot Metadata Editor
Description
Implement a metadata panel where agents can attach titles, descriptions, links to floor plans, and external resources to each hotspot. The panel should allow text formatting (bold, italics), bullet lists, and URL embedding. Metadata should be stored in the backend content store and retrieved for rendering.
Acceptance Criteria
Interactive Hotspot Rendering
Description
Build the frontend logic to render hotspots as tappable icons on the 360° viewer. Each hotspot should appear as a visually distinct marker with custom icon options, animate on hover, and display metadata overlay on tap. Must support mobile and desktop responsiveness, degrade gracefully on older browsers, and respect performance budgets.
Acceptance Criteria
Mobile Interaction Optimization
Description
Optimize the hotspot touch interaction for mobile devices by ensuring hotspots are finger-friendly (minimum touch area of 44x44px), detect single-tap vs double-tap, and avoid accidental closures. Implement responsive overlays that reposition to avoid viewport clipping on different screen sizes.
Acceptance Criteria
Hotspot Interaction Analytics
Description
Integrate analytics tracking for hotspot interactions, recording which hotspots are tapped, view durations, and subsequent actions. Data should feed into the reporting dashboard, allowing agents to see top-engaged features and buyer interests.
Acceptance Criteria
LiveGuide VR Sessions
Enables agents to host real-time VR walkthroughs within the QuickPeek environment. Buyers can join a live session, ask questions, and receive personalized guidance, replicating an in-person showing experience remotely.
Requirements
Session Scheduling & Launch
Description
Agents can schedule LiveGuide VR sessions directly within QuickPeek by selecting the property, date, time, and invitees. The system sends automated invites with unique secure access links, integrates with calendar services for reminders, and allows instant one-click launch. This streamlines setup, reduces manual coordination, and ensures a professional, seamless start to each session.
Acceptance Criteria
Real-Time Interaction & Annotation
Description
During LiveGuide VR sessions, buyers can use voice chat and on-screen pointers to ask questions and highlight areas of interest. Agents can draw annotations, place digital markers, and overlay property information in real time. This functionality replicates in-person guidance, enhances engagement, and clarifies details without breaking immersion.
Acceptance Criteria
Participant Management & Controls
Description
Agents have a dedicated control panel to manage session attendees: view participant list, admit or remove users, mute/unmute individual or all audio, and adjust session capacity settings. This ensures orderly group walkthroughs, prevents disruptions, and maintains a professional experience.
Acceptance Criteria
Session Recording & Playback
Description
All LiveGuide VR sessions (video, audio, annotations) are recorded and stored in the QuickPeek library. Agents and buyers can access recordings on demand, review key moments, share with stakeholders, or use them for follow-up. Recording enhances client transparency, supports decision-making, and provides valuable marketing content.
Acceptance Criteria
Adaptive Streaming & Performance Optimization
Description
LiveGuide VR automatically adapts streaming quality based on each participant’s network bandwidth and device capabilities. The system monitors connection metrics in real time and dynamically adjusts resolution and frame rate to minimize lag and maintain a continuous, high-quality experience across varying network conditions.
Acceptance Criteria
PeekPulse Analytics
Provides detailed engagement metrics on VR tours, showing which rooms and angles buyers spend the most time exploring. Agents gain actionable insights to tailor follow-up conversations and marketing strategies.
Requirements
Room Hotspot Tracking
Description
Automatically track and record the number of buyer visits and cumulative time spent in each room during VR tours, enabling agents to identify the most and least engaging spaces. This data is seamlessly integrated into the analytics back-end and can be accessed via the agent interface alongside other tour metrics.
Acceptance Criteria
Engagement Heatmap Generation
Description
Generate a visual heatmap overlay on property floor plans and 3D tour environments, highlighting areas with the highest buyer engagement. This feature enhances data interpretation by providing an intuitive visual representation of buyer behavior within the VR tour interface.
Acceptance Criteria
Time-on-Angle Metric
Description
Measure and report the duration buyers spend viewing each camera angle or vantage point within a room during VR tours. Integrate this metric into the analytics module to help agents determine which perspectives resonate most with potential buyers.
Acceptance Criteria
Customizable Analytics Dashboard
Description
Provide an analytics dashboard with filters for date range, property type, buyer demographics, and tour sessions. Allow agents to customize views, save filter presets, and compare metrics across multiple properties to facilitate targeted marketing strategies.
Acceptance Criteria
Exportable Insights Reports
Description
Enable agents to export engagement metrics and visualizations (heatmaps, room visit summaries, angle metrics) in PDF and CSV formats. Reports can be branded with agency logos and shared directly with sellers or stakeholders via email.
Acceptance Criteria
AI VoiceNarrator
Integrates AI-driven voice narration into the VR preview, offering an automated, guided tour that highlights key property selling points. Buyers enjoy a seamless, informative experience even without agent presence.
Requirements
Voice Narration Activation
Description
Enable users to start, pause, and resume AI-driven voice narration seamlessly within the VR property preview. This requirement ensures the narration can be initiated with a single tap or voice command, integrates with the existing VR interface, and provides visual cues to indicate narration status. The implementation will include responsive controls, error handling for connectivity issues, and synchronization with VR scene loading to deliver an uninterrupted guided tour experience.
Acceptance Criteria
Key Point Highlight Markers
Description
Implement synchronized visual markers within the VR environment that appear when the AI narrator discusses key selling points. Each marker will highlight features like kitchen amenities or architectural details, pop up contextually, and fade as narration moves on. This enhances user engagement by drawing attention to critical property aspects and reinforcing the narrated information visually.
Acceptance Criteria
Multilingual Support
Description
Provide AI narration in multiple languages to cater to diverse buyer audiences. This includes integrating language detection, offering translation for narration scripts, and allowing users to switch languages within the VR interface. The solution will leverage the existing AI translation engine, ensure pronunciation accuracy, and maintain consistent tone across languages.
Acceptance Criteria
Customizable Voice Profiles
Description
Allow agents to select from multiple AI voice profiles, including gender, tone, and pace options, to match their branding or personal preference. Profiles will be previewable before selecting, stored per listing, and applied automatically when the VR preview loads. This customization enhances the professional feel of the tour and aligns with agent branding guidelines.
Acceptance Criteria
Engagement Analytics Tracking
Description
Capture and report metrics on user interaction with the narrated VR tours, including listening duration, pause/resume events, and sections with the highest engagement. Data will be stored in the analytics dashboard, integrated with existing buyer feedback reports, and provide actionable insights for agents to refine property presentations.
Acceptance Criteria
GroupTour Mode
Allows multiple users to join the same VR QuickPeek session simultaneously. Ideal for family members or co-buyers to tour together, discuss observations live, and make collective decisions remotely.
Requirements
Multi-Participant Session Sync
Description
This requirement ensures multiple users can join the same VR QuickPeek session, synchronizing views, camera positions, and navigation states in real time. It improves collaboration by providing a shared visual experience where all participants see identical tour progress and interact with the property simultaneously.
Acceptance Criteria
Integrated Voice and Text Communication
Description
This requirement integrates real-time voice and text chat within the GroupTour mode, allowing participants to discuss observations without external tools. It enhances user engagement by facilitating immediate feedback and questions during the tour, streamlining communication within the platform.
Acceptance Criteria
Participant Role Permissions
Description
This requirement defines and enforces user roles such as host, co-host, and viewer, controlling permissions like muting, kicking, and granting control of the tour. It ensures session integrity and provides hosts with management tools to moderate participants and maintain an orderly experience.
Acceptance Criteria
Shared Annotation and Highlighting
Description
This requirement enables participants to draw annotations, place markers, and highlight areas of interest within the VR environment. It fosters collaborative discussion by allowing users to visually point out and save property features for later review and reference.
Acceptance Criteria
Session Recording and Export
Description
This requirement allows users to record group tours, including video, audio, and annotations, and export the session for replay or sharing. It provides a reference tool for participants who want to revisit the tour and share it with stakeholders who could not attend live.
Acceptance Criteria
SocialShare Snippets
Automatically generates short video clips from the VR preview, optimized for social media platforms. Agents can effortlessly share engaging property highlights to expand reach and attract more remote buyers.
Requirements
Snippet Auto-Generation
Description
Automatically identifies key highlights from the VR property preview and generates 15–30 second video snippets optimized for social media sharing. Ensures clips are engaging and showcase property features effectively without manual editing. Integrates with the VR module to pull high-quality footage and applies automated cutting and stitching transitions.
Acceptance Criteria
Platform-Specific Formatting
Description
Applies optimal aspect ratios, resolutions, and encoding presets tailored to each major social platform (Instagram, TikTok, Facebook, LinkedIn). Ensures snippets meet platform requirements for format and length and automatically adds metadata tags. Integrates with the export pipeline to adjust video settings in real time.
Acceptance Criteria
Custom Branding Overlays
Description
Allows agents to customize snippets with branded overlays, including logos, watermarks, text captions, and color themes. Provides an intuitive editing interface within ShowJoy to position and style overlays. Ensures branding consistency across all generated snippets, reinforcing agent identity.
Acceptance Criteria
Scheduled Social Posting
Description
Integrates with social media APIs to allow agents to schedule automatic posting of generated snippets at desired times. Supports authentication with multiple social accounts, time zone selection, and recurring posts. Ensures posts are queued and published reliably, with error handling and retry mechanisms.
Acceptance Criteria
Multi-Platform Export & Download
Description
Provides one-click export of video snippets in various formats for direct download or manual upload. Supports MP4, MOV, and GIF outputs, with adjustable quality settings. Integrates with cloud storage services to save exported files for backup and team sharing.
Acceptance Criteria
Engagement Analytics Dashboard
Description
Tracks performance of shared snippets by capturing view counts, engagement rates (likes, comments, shares), and click-throughs on CTAs. Aggregates data in a dashboard within ShowJoy, providing visual reports and recommendations on best-performing content. Enables agents to refine their social strategy based on real data.
Acceptance Criteria
BeatSync Edit
Automatically syncs video cuts and transitions to an upbeat, royalty-free soundtrack. Enhances viewer engagement by creating a dynamic, professional-looking reel that resonates emotionally and maintains pacing optimized for social media consumption.
Requirements
Beat Analysis Engine
Description
Automatically detect and analyze beats, tempo, and time signatures in an uploaded royalty-free soundtrack to identify optimal cut points. This engine supports multiple audio formats, integrates seamlessly with ShowJoy’s video editing workflow, and outputs precise beat markers for subsequent modules, improving pacing, consistency, and viewer engagement.
Acceptance Criteria
Auto Cut Alignment
Description
Automatically generate video cut suggestions by aligning clip start and end points to the nearest musical beat. This feature reduces manual editing time, ensures consistency across transitions, and enhances engagement by matching visual changes to audio rhythms. It integrates with existing clip selection logic and allows manual refinement.
Acceptance Criteria
Dynamic Transition Timing
Description
Implement smart transition timing that places fades, wipes, and other effects on beat intervals and adjusts duration and style based on the energy of the soundtrack segment. This creates smooth, emotionally resonant transitions that maintain viewer attention. The module offers configurable presets for different BPM ranges.
Acceptance Criteria
Royalty-Free Track Library Integration
Description
Integrate a curated library of royalty-free soundtracks categorized by mood, tempo, and property type. Agents can browse, preview, and license tracks directly within ShowJoy, streamlining audio selection, ensuring licensing compliance, and offering a variety of music optimized for real estate videos.
Acceptance Criteria
Export Preset Profiles
Description
Provide export presets optimized for major social media platforms (Instagram, Facebook, TikTok, YouTube) with appropriate aspect ratios, resolutions, bitrates, and file formats. This ensures that generated reels are ready for direct upload, reducing post-export configuration and preserving audio-video synchronization.
Acceptance Criteria
Hashtag Hero
Analyzes listing location, property features, and trending topics to generate a curated set of high-impact hashtags. Boosts discoverability on platforms like Instagram and TikTok, helping agents reach a wider audience and attract more potential buyers.
Requirements
Location-Based Hashtag Generator
Description
Analyzes the geographical data of a real estate listing to extract relevant location-specific keywords (e.g., neighborhood, landmarks, city) and automatically generate high-impact hashtags that enhance local discoverability on social platforms. It integrates with the product’s mapping service for geocoding, ensures accuracy in locality references, and supports multiple language formats to cater to diverse markets.
Acceptance Criteria
Property Feature Analysis Engine
Description
Evaluates key attributes of a property—such as architectural style, number of bedrooms, amenities, and unique selling points—to generate descriptive and feature-focused hashtags. This module processes listing metadata in real time, prioritizes the most marketable features, and ensures that the hashtags align with industry standards and buyer interests.
Acceptance Criteria
Trending Topic Integration
Description
Fetches and analyzes real-time trending topics from social media platforms (e.g., Instagram, TikTok) via public APIs, filters relevant trends based on the listing’s context, and incorporates them into the hashtag suggestions. This ensures that agents can capitalize on current social media momentum and maximize post engagement.
Acceptance Criteria
Multi-Platform Hashtag Optimizer
Description
Adapts and formats the generated hashtags for optimal performance across different social platforms by considering platform-specific best practices—such as character limits, hashtag quantity recommendations, and popular tag variations—and provides separate optimized sets for platforms like Instagram, TikTok, and Facebook.
Acceptance Criteria
Hashtag Management Interface
Description
Delivers a user-friendly interface within the ShowJoy app where agents can preview, select, reorder, customize, and copy hashtag sets. The interface supports bulk selection, drag-and-drop ordering, and a one-click copy-to-clipboard function, streamlining the process of integrating hashtags into social media posts.
Acceptance Criteria
Hashtag Performance Analytics
Description
Tracks engagement metrics—including likes, shares, comments, and reach—for each hashtag used in posts shared from ShowJoy. Provides agents with a dashboard displaying performance trends, top-performing hashtags, and actionable insights to refine future hashtag strategies and improve listing visibility.
Acceptance Criteria
Reaction Remix
Identifies and extracts peak buyer reaction clips from showing recordings, seamlessly weaving them into the reel. Showcases genuine excitement and testimonials to build trust, social proof, and emotional connection with prospective buyers.
Requirements
Peak Reaction Detection
Description
Automatically analyze showing video recordings using machine learning algorithms to identify moments of heightened buyer interest, measured through facial expressions, body language, and audio cues. This functionality integrates with the existing video processing pipeline and continuously learns from new data to improve accuracy over time. It enables agents to quickly surface genuine emotional responses without manual review, enhancing the quality of marketing materials and building trust with prospective buyers.
Acceptance Criteria
Reaction Clip Extraction
Description
Extract short video segments corresponding to identified peak reaction moments, ensuring clips are uniformly formatted (resolution, aspect ratio, and duration) and encoded for optimal playback across mobile and web platforms. This step seamlessly ties into the storage and transcoding services, guaranteeing consistent quality and efficient retrieval for reel assembly.
Acceptance Criteria
Reel Assembly Workflow
Description
Provide a one-click workflow that automatically compiles selected reaction clips into a branded highlight reel. The system applies predefined templates, transitions, overlays, and property-specific branding assets. Integration with the UI allows agents to preview the assembled reel in real time and initiate sharing through email, social media, or embedded links directly from the platform.
Acceptance Criteria
Metadata Tagging for Clips
Description
Automatically tag each reaction clip with relevant metadata, including property ID, clip timestamp, buyer pseudonym (when privacy allows), and a reaction intensity score. This metadata feeds into reporting dashboards, search filters, and analytics modules, enabling agents to filter reels by property, reaction level, or buyer cohort for targeted follow-ups.
Acceptance Criteria
User Review and Approval Interface
Description
Offer a user-friendly interface on web and mobile where agents can review, edit (trim or reorder), approve, or discard detected reaction clips before finalizing the highlight reel. The interface displays clip thumbnails, playback controls, and metadata, ensuring agents maintain full control over the final content while benefiting from automation.
Acceptance Criteria
Caption Spark
Automatically generates concise, attention-grabbing captions and on-screen text overlays highlighting key property features and buyer sentiments. Improves accessibility, reinforces messaging, and maximizes watch-time by keeping viewers informed and engaged.
Requirements
Automatic Feature Highlighting
Description
Automatically analyzes listing details and video content to detect and generate concise, on-screen captions spotlighting key property features (e.g., ‘Gourmet Kitchen’, ‘Panoramic View’). Integrates with the ML pipeline and video rendering engine to place captions at optimal times and positions, enhancing viewer focus, reinforcing messaging, and boosting engagement metrics.
Acceptance Criteria
Buyer Sentiment Captioning
Description
Processes one-tap mobile survey responses and buyer feedback to extract sentiment phrases (e.g., ‘Love the open floor plan’, ‘Needs more storage’) and overlays them as dynamic text callouts in the property video. This real-time sentiment integration personalizes the viewing experience and provides social proof.
Acceptance Criteria
Customizable Caption Templates
Description
Offers a library of caption style templates (font, color, animation) that agents can select or customize per listing. Ensures brand consistency across videos and allows quick adaptation to different property types or marketing campaigns.
Acceptance Criteria
Multi-language Caption Support
Description
Generates captions in multiple languages by translating auto-generated text overlays and buyer sentiments, leveraging translation APIs. Supports major languages to expand audience reach and improve inclusivity for non-English-speaking prospects.
Acceptance Criteria
Accessibility Compliant Captions
Description
Ensures all on-screen text overlays conform to ADA and WCAG guidelines, including readable font sizes, color contrast ratios, and SRT export options. Enables closed-caption viewers to access property information effectively.
Acceptance Criteria
Smart Thumbnail
Selects and frames a high-impact still image from the video as the thumbnail, based on visual interest and viewer engagement predictions. Increases click-through rates and social reach by presenting the most compelling snapshot of the property.
Requirements
Auto Thumbnail Analysis
Description
The system automatically analyzes video content to identify candidate frames with high visual appeal, leveraging computer vision algorithms to assess factors like composition, brightness, and focal points. By integrating advanced image processing pipelines, this requirement ensures the most attractive stills are considered for thumbnail selection, reducing manual effort and enhancing click-through rates.
Acceptance Criteria
Engagement Prediction Model
Description
Implement a machine learning model that predicts viewer engagement scores for each candidate thumbnail based on historical click-through data and visual features. This model integrates with the analytics backend to continuously learn from real-world performance and improve future thumbnail recommendations, boosting social reach and overall platform effectiveness.
Acceptance Criteria
Thumbnail Selection Workflow
Description
Design an end-to-end workflow that automates the selection and application of the top-ranked thumbnail to listing pages and social posts. This feature seamlessly updates the chosen frame in both web and mobile interfaces, ensuring consistency across channels and reducing time-to-market for new listings.
Acceptance Criteria
Manual Override Interface
Description
Provide a user interface component that allows agents to review suggested thumbnails, adjust crop and framing, or select an alternate image. This UI integrates with the platform’s video editor module and includes real-time preview, ensuring agents retain control and can fine-tune presentation to match branding or style preferences.
Acceptance Criteria
A/B Testing Support
Description
Enable A/B testing of multiple thumbnail options by serving different images to subsets of viewers and collecting performance metrics. This requirement connects to the feedback and analytics system, allowing the platform to determine the most effective thumbnail through controlled experiments and continuous learning.
Acceptance Criteria
Platform Optimizer
Tailors the reel’s aspect ratio, length, and file size for seamless posting across multiple social channels (Stories, Reels, TikTok, Facebook). Eliminates manual adjustments, ensuring each video meets platform best practices for maximum visibility and performance.
Requirements
Auto Aspect Ratio Adjustment
Description
Automatically detects each target social platform’s required aspect ratio and adjusts video dimensions accordingly, ensuring the reel fits without distortion or letterboxing. Integrates seamlessly into the upload workflow, preserving visual quality and maintaining platform compliance for optimal display.
Acceptance Criteria
Video File Size Optimization
Description
Applies platform-specific compression profiles and codecs to reduce video file size below maximum upload limits while preserving visual clarity. Compresses and optimizes the reel during export, preventing upload failures and ensuring fast upload speeds.
Acceptance Criteria
Platform-Specific Duration Trimming
Description
Automatically trims or splits video reels to comply with each platform’s maximum length constraints without losing narrative coherence. Adjusts start and end points to fit within time limits, ensuring the message remains clear.
Acceptance Criteria
Multi-platform Export Workflow
Description
Offers a one-click export and scheduling feature that formats and posts videos to multiple social channels using stored user credentials. Automatically fills captions, hashtags, and posting times based on each platform’s best practices.
Acceptance Criteria
Platform Preview & Quality Check
Description
Provides in-app visual previews of how the video will appear on each social platform, highlighting any cropping, black bars, or overflows. Flags potential issues and suggests adjustments before finalizing the export.
Acceptance Criteria
Video Format Template Library
Description
Includes a library of customizable templates and presets for common social platform formats. Allows users to save and apply preferred settings automatically to new videos, streamlining the formatting process.
Acceptance Criteria
SmartSlot Allocator
Automatically assigns showing slots based on real-time agent availability, expertise, and current workload. By intelligently matching requests to the best-placed team member, it prevents overloading individuals, maximizes coverage, and ensures every client receives timely showings without manual juggling.
Requirements
Real-Time Availability Sync
Description
Implement seamless integration with agents’ calendar platforms (e.g., Google Calendar, Outlook) to fetch and update availability in real time. This ensures the SmartSlot Allocator has accurate data on open slots, preventing double-bookings and manual errors. The integration should support two-way syncing, handling new events, cancellations, and reschedules automatically. It should be secure, with OAuth-based authentication and robust error handling to maintain data consistency.
Acceptance Criteria
Expertise-Based Matching
Description
Develop an algorithm to score and rank agents based on property type expertise, geographic familiarity, and past performance metrics. The system should automatically assign showings to the most suitable agent, improving client satisfaction and conversion rates. Data inputs include agent specialties, certification levels, location histories, and feedback ratings. The component should be configurable by admins to adjust weighting factors.
Acceptance Criteria
Workload Balancing Module
Description
Create a module that monitors each agent’s current and upcoming assignments, distributing new showing requests evenly to prevent overload. The module must consider daily hour caps, minimum rest windows between showings, and agent preferences. It should provide dashboards for managers to view real-time workload distribution and reassign tasks manually if needed.
Acceptance Criteria
Conflict Detection & Resolution
Description
Implement a conflict detection engine that identifies overlapping or back-to-back showings violating predefined buffer rules. Upon detection, the system should automatically suggest alternative slots or reassign to another qualified agent. Admins can configure buffer durations and conflict resolution strategies (e.g., auto-reassign, notify agent for manual decision).
Acceptance Criteria
Automated Notification Dispatch
Description
Build a notification service that sends instant confirmations, reminders, and updates to agents and clients via email, SMS, and in-app messages. Notifications should include showing details, agent assignments, and rescheduling links. The service must support template customization, delivery tracking, and retry logic for failed sends.
Acceptance Criteria
Availability Sync
Seamlessly integrates with agents’ personal and office calendars, updating availability in real time. Eliminates double-bookings and last-minute conflicts by ensuring the system always works with the latest schedule, giving managers confidence that auto-assigned showings are reliable and accurate.
Requirements
Calendar Integration Setup
Description
Enable agents to securely connect their personal and office calendars using OAuth-based authentication, manage permission scopes, and handle token refresh to ensure authorized access for two-way sync of availability data.
Acceptance Criteria
Real-Time Availability Updates
Description
Implement a sync engine that listens to calendar event changes via webhooks or scheduled polling, updating the system’s availability data in real time to reflect the latest agent schedule and prevent stale information.
Acceptance Criteria
Conflict Detection and Resolution
Description
Develop logic to detect overlapping events across synced calendars, notify agents or automatically apply prioritization rules to resolve conflicts and prevent double-bookings before they occur.
Acceptance Criteria
Multi-Calendar Aggregation
Description
Aggregate and merge availability data from multiple connected calendars into a unified free/busy view, ensuring that agents see consolidated open slots across personal and office schedules.
Acceptance Criteria
Sync Status Monitoring and Alerts
Description
Provide a dashboard and real-time alerts for administrators and agents when calendar sync failures or API errors occur, detailing the root cause and recommended actions to restore connectivity.
Acceptance Criteria
Priority Shuffler
Dynamically reorders assignments by factoring in listing urgency, client priority levels, and seller preferences. High-impact showings or VIP clients are staffed first, ensuring critical opportunities receive prompt attention and helping teams close deals faster.
Requirements
Urgency Scoring Engine
Description
Calculate a dynamic urgency score for each listing by analyzing factors such as days on market, recent price changes, seller-defined urgency levels, and activity metrics. Integrate with ShowJoy’s data layer to continuously update scores and surface the most time-sensitive showings at the top of the assignment queue.
Acceptance Criteria
Client Priority Filter
Description
Enable tagging and filtering of assignments based on client priority levels (e.g., VIP, high potential, standard). Sync with CRM profiles and buyer preferences to ensure that high-value clients’ showings are automatically moved to the top of agents’ schedules.
Acceptance Criteria
Preference-based Matching Rules
Description
Allow sellers to specify preferences such as preferred showing windows, agent gender, group size limits, and property condition requirements. Incorporate these rules into the shuffler algorithm to ensure that assignments comply with seller constraints and preferences.
Acceptance Criteria
Real-time Shuffle Sync
Description
Implement real-time synchronization of assignment reordering across mobile and web platforms. Ensure that any changes in listing urgency, client priority, or cancellations are propagated instantly to all agents’ interfaces, maintaining up-to-date schedules.
Acceptance Criteria
Priority Insights Dashboard
Description
Create a visual dashboard that displays key metrics such as urgency score distribution, count of VIP showings, upcoming high-priority assignments, and historical performance. Provide filtering and drill-down capabilities for team managers to monitor workload and optimize resource allocation.
Acceptance Criteria
LoadBalancer Insights
Offers a visual dashboard displaying assignment distribution across the team, highlighting over- and under-utilized agents. Enables managers to identify workload imbalances at a glance, adjust parameters to redistribute showings fairly, and prevent burnout while maintaining optimal team productivity.
Requirements
Interactive Distribution Dashboard
Description
Develop an interactive visual dashboard that displays real-time assignment distribution across all agents using bar charts and heat maps. The dashboard should allow managers to filter by date ranges, property types, and agent teams. It must update dynamically as new showings are scheduled, providing an immediate overview of workload balance and enabling quick identification of disparities. Integration with the scheduling engine ensures data accuracy and seamless user experience.
Acceptance Criteria
Utilization Threshold Alerts
Description
Implement a notification system that monitors agent assignment levels and triggers alerts when an agent exceeds or falls below configurable utilization thresholds. Alerts should be delivered via email and in-app notifications, detailing which agents are overbooked or underutilized and by how much. Admins can set threshold values per agent or team level to tailor alert sensitivity.
Acceptance Criteria
Auto-Rebalance Controls
Description
Provide UI controls that allow managers to adjust balancing parameters—such as maximum showings per agent per day—and trigger an automatic reassignment of upcoming showings to achieve a more equitable distribution. The system must respect agent availability, location proximity, and skill specialization when redistributing assignments. A preview step should illustrate the proposed changes before confirmation.
Acceptance Criteria
Exportable Utilization Reports
Description
Allow managers to export assignment distribution data and utilization summaries as CSV and PDF reports. Reports should include current state snapshots, alert logs, and any rebalancing actions taken. Export functionality should be accessible from the dashboard and support scheduled email deliveries of reports to designated stakeholders.
Acceptance Criteria
Historical Trend Analysis
Description
Incorporate a trend analysis module that visualizes historical assignment patterns over weeks and months. Charts should display metrics like average showings per agent, peak utilization periods, and trends in underutilization. Users can compare different timeframes to understand long-term workload dynamics and forecast staffing needs.
Acceptance Criteria
SwapStream
Empowers agents to propose, view, and accept shift swaps directly within the platform, with automated approvals based on predefined team rules. Simplifies coverage adjustments, fosters peer collaboration, and ensures every showing slot remains filled without administrative overhead.
Requirements
Swap Proposal Creation
Description
Allow agents to initiate a shift swap by selecting an existing assigned showing slot, choosing a colleague from their team, specifying preferred alternate time slots, and adding an optional note. The system should validate colleague availability and slot conflicts before submitting the proposal. This feature streamlines coordination, reduces back-and-forth communication, and ensures a clear, structured process for initiating swaps.
Acceptance Criteria
Automated Swap Approval
Description
Implement automated approval logic that evaluates swap proposals against predefined team rules—such as role hierarchy, availability thresholds, and maximum weekly swaps—automatically approving valid proposals or flagging exceptions for manager review. This reduces administrative overhead, ensures consistency, and accelerates the swap process.
Acceptance Criteria
Calendar Integration and Sync
Description
Integrate SwapStream with popular calendar services (e.g., Google Calendar, Outlook) to display real-time availability of agents and automatically update events when a swap is accepted. The integration must handle event creation, updates, and cancellations to keep all calendars synchronized and prevent double-booking.
Acceptance Criteria
Real-Time Notifications and Reminders
Description
Send instant notifications and reminders to agents via email, SMS, and in-app push whenever a swap is proposed, approved, or declined. Include key details such as original and new slot times, participants, and any manager comments. This ensures all parties stay informed and reduces missed swaps.
Acceptance Criteria
Swap Audit Trail and Reporting
Description
Maintain a comprehensive audit log of all swap-related actions—including proposals, approvals, declines, and comments—timestamped and attributed to users. Provide managers with reporting dashboards to filter and export swap history by date, agent, or status. This enhances transparency, supports compliance, and helps identify swap patterns.
Acceptance Criteria
Coverage Fallback
Maintains a dynamic on-call roster of backup agents who automatically receive unfilled or canceled slots. When primary assignees become unavailable, the system seamlessly reassigns the showing, guaranteeing no opportunities slip through the cracks and client satisfaction stays high.
Requirements
Dynamic On-Call Roster Management
Description
Enable administrators to configure and manage a dynamic on-call roster of backup agents, defining hierarchy, rotation rules, and availability windows. The system should support adding, removing, and prioritizing backup agents, adjusting schedules automatically based on business rules, and synchronizing with agent profiles. This requirement ensures that a flexible, rule-based roster is maintained, allowing the Coverage Fallback feature to operate seamlessly without manual intervention.
Acceptance Criteria
Automatic Slot Reassignment
Description
Automate the reassignment of unfilled or canceled showing slots to available backup agents. The system should detect open slots in real time, identify the next eligible agent from the roster, and reassign the showing while updating all relevant calendars and records. This functionality guarantees continuity of service and prevents gaps in scheduling that could harm client satisfaction.
Acceptance Criteria
Real-Time Agent Availability Tracking
Description
Continuously monitor and update each agent’s availability status by integrating with calendar systems and manual status toggles. The system should accurately reflect an agent’s current capacity to accept showings and immediately exclude unavailable agents from fallback assignments. This requirement ensures that fallback assignments only target agents who are truly available, reducing missed appointments.
Acceptance Criteria
Fallback Notification System
Description
Implement a notification mechanism that alerts backup agents of newly assigned fallback showings via email, SMS, and in-app messages. Notifications should include showing details, location, and response actions (accept, decline). Reminder alerts and escalation rules should be configurable to ensure prompt acknowledgment. This feature maximizes response rates and ensures backup agents are aware of assignments immediately.
Acceptance Criteria
Coverage Analytics Dashboard
Description
Provide a dashboard displaying key metrics related to Coverage Fallback performance, including fill rates, average time to fill, agent response times, and unfilled slot trends. The dashboard should offer filtering, trend analysis, and export options, enabling brokers to optimize the fallback roster and improve overall efficiency. This requirement delivers actionable insights to drive continuous improvement.
Acceptance Criteria
Product Ideas
Innovative concepts that could enhance this product's value proposition.
Route Rocket
Generates optimized multi-stop showing routes, cutting drive time by 30% with real-time traffic data.
Seller SnapAlert
Immediately pings sellers with sentiment-tagged buyer feedback when scores exceed thresholds, boosting seller engagement.
VR QuickPeek
Embeds 60-second 360° home previews into mobile surveys, letting remote buyers tour properties instantly.
Social ShowReel
Auto-creates 15-second social videos from top showing highlights and buyer reactions, speeding up listing promotion.
Team Flow Harmonizer
Balances team showing requests by auto-assigning slots based on agent availability, preventing overload and ensuring coverage.
Press Coverage
Imagined press coverage for this groundbreaking product concept.
ShowJoy Revolutionizes Showing Efficiency with TimeSync Scheduler Launch
Imagined Press Article
SAN FRANCISCO, CA – 2025-06-21 – ShowJoy, the leading smart real estate showing platform, today unveiled its groundbreaking TimeSync Scheduler, designed to transform how agents coordinate and execute property showings. By intelligently aligning buyers’ availability, listing open hours, and realistic travel times, TimeSync Scheduler automates the most tedious aspects of scheduling and eliminates conflicts that derail busy agents. This latest innovation marks a major leap forward in showing efficiency and opens new possibilities for agents and brokers managing large portfolios of listings. TimeSync Scheduler leverages advanced algorithms and real-time data to propose optimized time windows for each appointment. Agents simply enter prospective showing requests, and the system cross-references buyer preferences with seller availability and geographic considerations. Within seconds, it suggests a streamlined itinerary that balances maximum daily coverage with minimal overlap and downtime. The result is a seamless calendar integration that requires virtually no manual adjustments and ensures every showing slot is attainable and conflict-free. “In today’s fast-paced market, agents spend countless hours juggling schedules and fielding last-minute changes,” said John Thompson, CEO of ShowJoy. “With TimeSync Scheduler, we’re putting that time back into their day. By automating complex coordination tasks, agents can focus on delivering exceptional client experiences and closing more deals.” Internal testing revealed that agents using TimeSync Scheduler reduced scheduling time by 45% and increased the number of completed showings per week by 20%, all while maintaining higher levels of customer satisfaction. Beyond raw efficiency gains, TimeSync Scheduler offers deep customization options. Agents can define buffer durations between appointments to allow for property preparation or travel in heavy traffic zones. The feature supports blackout windows for lunch, team meetings, or personal commitments. Advanced users can tailor scheduling rules—such as prioritizing certain high-value listings or reserving prime delivery slots for VIP clients—to match their unique workflows and market strategies. “TimeSync Scheduler isn’t just a tool; it’s a workflow partner,” added Sarah Malik, Vice President of Product at ShowJoy. “We’ve built in safeguards and override controls so agents retain full authority when needed, yet enjoy the benefits of a hands-off scheduling engine in routine scenarios. It’s the perfect balance of automation and human discretion.” Early adopters are already singing its praises. Independent agent Rebecca Wu of Pacific Homes Realty calls it “a true game-changer.” “I used to spend three hours every Sunday afternoon coordinating my week’s showings,” Wu said. “With TimeSync, that entire process now takes me just fifteen minutes—and I can see at a glance where every trip fits on my calendar.” Brokers handling teams of twenty or more agents report similar efficiency breakthroughs and a dramatic drop in no-show rates thanks to more precise appointment alignment. TimeSync Scheduler seamlessly integrates with popular calendar services, including Google Calendar, Outlook, and iCloud, updating in real time as changes occur. Agents never have to worry about double bookings or outdated availability. Automated notifications keep buyers, sellers, and team members informed of any schedule modifications, while an audit trail records every change for compliance and accountability. TimeSync Scheduler is available immediately to all ShowJoy premium customers at no additional cost, with rollout to lower-tier plans slated for July 2025. To learn more or to request a personalized demo, visit www.showjoy.com/timesync. Press Contact: Olivia Hernandez Director of Communications, ShowJoy press@showjoy.com (415) 555-7890 www.showjoy.com
ShowJoy Elevates Seller Engagement with OmniAlert Multichannel Delivery
Imagined Press Article
SAN FRANCISCO, CA – 2025-06-21 – ShowJoy, the innovative real estate showing platform, today announced the release of OmniAlert Delivery, a powerful new multichannel notification system that ensures sellers receive critical buyer feedback instantly and on their preferred platform. With RaiseAlert’s proprietary sentiment-tagging, sellers can now choose between SMS, email, in-app push, or Slack notifications, guaranteeing that no high-impact insight goes unnoticed and that every stakeholder stays informed throughout the showing lifecycle. In today’s competitive property market, timely feedback is the currency of trust. Without immediate awareness of buyer sentiments, sellers risk missing the moment to adjust pricing strategies, staging, or marketing tactics. OmniAlert Delivery addresses this challenge head-on by delivering sentiment-tagged SnapAlerts the moment a buyer completes the one-tap mobile survey embedded within ShowJoy’s platform. Sellers define custom sentiment thresholds—positive or negative—and keyword triggers that matter most to them. When feedback surpasses these parameters, OmniAlert buzzes to life on the seller’s chosen device, prompting swift action. “ShowJoy’s mission has always been to simplify and accelerate real estate transactions through intelligent automation,” said Mark Caldwell, Chief Product Officer at ShowJoy. “With OmniAlert Delivery, we’re closing the loop between buyer feedback and seller response in record time. Sellers can now act on insights the instant they arrive, whether they’re in the office, on the road, or even in another meeting.” OmniAlert Delivery is backed by robust analytics that track notification performance metrics—such as delivery rates, open times, and click-through statistics—across all channels. These insights empower brokers and team leaders to refine their communication strategies and ensure that every alert translates into informed decision-making. In beta testing, brokerages saw a 37% improvement in seller response times and a 22% increase in overall satisfaction ratings. “Ever since integrating OmniAlert, I never miss a beat,” said Luxury Lucy, top-performing agent and specialist in high-end properties. “I instantly know how buyers feel about my listing’s features, from marble countertops to outdoor patios, and can guide my sellers through quick enhancements. It’s like having a real-time feedback concierge on my team.” In addition to its notification prowess, OmniAlert features a centralized configuration dashboard that allows sellers and agents to manage channel preferences, sentiment thresholds, and alert schedules. Admin users can set global defaults for teams, while individual sellers retain full control over personal notification settings. This flexibility ensures that every stakeholder—regardless of role—receives precisely the information they need, when they need it. OmniAlert Delivery integrates seamlessly with ShowJoy’s Seller Insights Dashboard, providing a holistic view of buyer sentiment trends and alert histories over time. Sellers gain context-rich analytics, including frequency breakdowns and comparative benchmarks, which inform strategic adjustments and long-term planning. OmniAlert Delivery is available now to all ShowJoy Enterprise customers, with phased rollout to mid-tier plans beginning August 2025. To join the beta program or schedule a demo, visit www.showjoy.com/omnialert. Press Contact: Olivia Hernandez Director of Communications, ShowJoy press@showjoy.com (415) 555-7890 www.showjoy.com
ShowJoy Empowers Brokers with New Seller Insights Dashboard for Data-Driven Decisions
Imagined Press Article
SAN FRANCISCO, CA – 2025-06-21 – ShowJoy, the industry-leading smart real estate showing platform, is proud to announce the launch of its comprehensive Seller Insights Dashboard, a purpose-built analytics portal that delivers real-time and historical buyer feedback trends to brokers, team leaders, and sellers. By consolidating sentiment-tagged SnapAlerts, frequency metrics, and comparative performance benchmarks in one intuitive interface, the Seller Insights Dashboard equips users with the actionable intelligence needed to refine marketing strategies, optimize listings, and accelerate sales cycles. In an era where data drives decisions, agents and brokers require tools that transform raw feedback into strategic guidance. ShowJoy’s Seller Insights Dashboard aggregates every buyer interaction—from one-tap mobile surveys to sentiment triggers—into dynamic visualizations. Users can explore charts that track sentiment scores over time, review top positive and negative keywords, and benchmark their listings against regional or market-wide performance. A customizable reporting engine allows for scheduled exports and ad hoc deep dives, ensuring that key stakeholders always have the latest insights at their fingertips. “The Seller Insights Dashboard is our answer to the growing demand for transparent, data-driven collaboration between brokers and sellers,” explained Karen Patel, Vice President of Customer Success at ShowJoy. “Our platform has been generating buyer feedback for years, but until now, this intelligence lived in isolated pockets. We’ve brought it together under one roof, making it infinitely easier for teams of any size to leverage feedback trends in strategic planning and coaching.” Key capabilities of the Dashboard include: 1. Sentiment Trend Charts: Visualize positive, neutral, and negative sentiment proportions over customizable time frames. 2. Keyword Frequency Analysis: Identify the most mentioned property features and concerns to inform staging, pricing, and marketing. 3. Comparative Benchmarks: Measure your listing’s feedback performance against similar properties in the same zip code, price range, or market segment. 4. SnapAlert History: Access a timeline of every high-impact alert sent, complete with channel delivery details and recipient acknowledgment statuses. 5. Custom Report Generator: Build and schedule PDF or CSV reports with your preferred metrics and visuals for stakeholders. Early adopters report significant strategic advantages. Metric Mike, a brokerage leader overseeing 50 agents, credits the Dashboard with helping his team reduce average days on market by 15%. “We can spot dips in buyer sentiment as they happen and immediately explore root causes—whether it’s curb appeal, kitchen finishes, or listing price,” Mike said. “We’ve never been more proactive in fine-tuning our approach.” The Seller Insights Dashboard also supports collaboration across roles. Brokers can assign view or edit permissions to agents, marketing coordinators, or external consultants. In-platform commenting allows teams to annotate charts and share recommendations, fostering a culture of continuous improvement. Leaders can track report engagement and set up automated alerts when key metrics cross critical thresholds. ShowJoy has built the Dashboard with scalability in mind. It accommodates portfolios ranging from a handful of listings to thousands, with performance optimizations that load large data sets in milliseconds. A responsive web design ensures seamless access on desktop and mobile devices, allowing teams to review insights in the office, at open houses, or on the go. The Seller Insights Dashboard is available today to all ShowJoy Enterprise and Broker Boss tier subscribers. Mid-tier customers and Digital Dynamos can upgrade at a special introductory rate through the end of September 2025. To explore the Dashboard’s capabilities or schedule a hands-on walkthrough, visit www.showjoy.com/insights-dashboard. Press Contact: Olivia Hernandez Director of Communications, ShowJoy press@showjoy.com (415) 555-7890 www.showjoy.com
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