Tour operator software

BookSprout

Turn Trips Into Lasting Memories

BookSprout streamlines booking and itinerary management for independent adventure tour operators overwhelmed by manual admin. Its intuitive platform automates reservations and builds interactive, mobile-ready trip plans in minutes, freeing operators from spreadsheets while wowing clients with real-time updates and polished, branded itineraries that inspire satisfaction and repeat business.

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BookSprout

Product Details

Explore this AI-generated product idea in detail. Each aspect has been thoughtfully created to inspire your next venture.

Vision & Mission

Vision
To empower every independent tour operator to deliver unforgettable journeys that delight travelers and fuel business growth worldwide.
Long Term Goal
By 2028, enable 10,000 independent adventure tour operators worldwide to automate bookings and deliver interactive digital itineraries, increasing client retention and repeat bookings by 30%.
Impact
Reduces manual admin time by up to 80% for independent tour operators, enabling responses to client inquiries three times faster and driving a 20% increase in repeat bookings within six months, while ensuring error-free, interactive itineraries that enhance client satisfaction and loyalty.

Problem & Solution

Problem Statement
Independent adventure tour operators manually juggle bookings, emails, and spreadsheets, wasting hours and risking errors, because existing software is too complex, expensive, or poorly tailored to their nimble, client-focused business needs.
Solution Overview
BookSprout replaces spreadsheets and endless emails with a unified dashboard that automates bookings and builds stunning, interactive digital itineraries in minutes. Drag-and-drop customization lets operators instantly update and share trip details, freeing time and impressing clients with branded, mobile-ready travel plans.

Details & Audience

Description
BookSprout gives small tour operators an intuitive platform to automate bookings and craft personalized digital itineraries. Designed for operators tired of juggling spreadsheets and emails, it frees up hours each week while delighting clients with interactive, mobile-ready trip plans. Its drag-and-drop itinerary builder sets BookSprout apart, letting operators quickly customize and share stunning, up-to-date journeys.
Target Audience
Independent tour operators (30-55) in adventure travel overwhelmed by manual bookings, eager for client wow-factor.
Inspiration
Stranded in a tiny Peruvian village, I watched our guide frantically shuffle paper itineraries while guests huddled around confusing emails, missing last-minute updates. The stress and disappointment were palpable. In that moment, I knew independent operators like him needed an easy, beautiful way to craft and share live itineraries—empowering them to deliver seamless adventures while making travelers feel cared for every step of the journey.

User Personas

Detailed profiles of the target users who would benefit most from this product.

D

Data-Driven Dana

- Age 34, female, Business Analytics degree - Operates 15 monthly tours - Annual revenue around $120K - Based in Boulder, CO

Background

Former data analyst at a tech startup, Dana pivoted to adventure tourism five years ago. Early experience in SQL and BI tools shaped her precision and demand for data-driven solutions that streamline operations.

Needs & Pain Points

Needs

1. Automated daily performance reports with visual summaries 2. Customizable dashboards integrating booking and marketing data 3. Alerts for anomalies in reservation trends

Pain Points

1. Manual spreadsheet updates consume hours weekly 2. Inconsistent data sources lead to reporting errors 3. Lack of integration delays time-sensitive decisions

Psychographics

- Relentless pursuit of actionable insights - Values precision and data transparency - Seeks efficiency through automation - Enjoys comparing metric-driven benchmarks

Channels

1. Google Analytics dashboard 2. LinkedIn Data & Travel groups 3. Slack AdventureOps community 4. Email newsletters (BI & tourism) 5. YouTube tutorial channels

B

Budget-Conscious Ben

- Age 42, male, former accountant - Manages 8 small-group tours monthly - Annual revenue around $75K - Based in Asheville, NC

Background

After a decade in corporate accounting, Ben launched his boutique hiking tours. His financial expertise drives his demand for clear cost breakdowns and ROI tracking in booking tools.

Needs & Pain Points

Needs

1. Transparent, predictable pricing structures 2. Cost-tracking tools integrated with bookings 3. ROI calculation per tour offering

Pain Points

1. Unexpected subscription surcharges overwhelm tight budgets 2. Manual expense tracking slows down operations 3. Difficulty comparing vendor costs in one view

Psychographics

- Highly frugal yet quality-conscious decision-maker - Driven by long-term financial stability - Skeptical of hidden fees - Prefers clear cost-benefit comparisons

Channels

1. Google search ads (price comparisons) 2. TripAdvisor business forum 3. Facebook budget travel groups 4. Email deal newsletters 5. YouTube cost-saving tutorials

S

Socially Savvy Sam

- Age 28, male, Marketing degree - Runs 12 themed tours monthly - Annual revenue $150K - Based in Austin, TX

Background

Sam started in digital marketing before founding adventure tours. His success hinges on strong social buzz and he constantly experiments with new platforms to engage audiences.

Needs & Pain Points

Needs

1. One-click itinerary sharing on social platforms 2. Branded visual templates optimized for Instagram 3. Integrated review collection and display widget

Pain Points

1. Low engagement due to cumbersome sharing processes 2. Manual post-production of marketing visuals 3. Limited analytics on social referral traffic

Psychographics

- Thrives on social engagement metrics - Constantly chases viral content opportunities - Values community-driven endorsements - Embraces bold, creative marketing tactics

Channels

1. Instagram Stories (high engagement) 2. TikTok (trend-driven videos) 3. Facebook Ads (targeted campaigns) 4. LinkedIn Events (professional networking) 5. YouTube Shorts (quick highlights)

M

Mobile Maverick Maya

- Age 35, female, Digital nomad background - Operates tours across five countries - Annual revenue $130K - Holds BA in Tourism Management

Background

After a world backpacking trip, Maya turned her passion into a remote tour business. She values tools that function flawlessly without a desktop and ensure connectivity in low-service areas.

Needs & Pain Points

Needs

1. Full-featured mobile app with offline mode 2. Instant push notifications for new bookings 3. Easy mobile editing of itineraries

Pain Points

1. App crashes in low connectivity zones 2. Desktop-only features hinder field operations 3. Delayed updates frustrate clients on tour

Psychographics

- Craves flexibility and on-the-go control - Thrives in unpredictable, off-grid environments - Prioritizes rapid, responsive mobile UX - Values minimalistic, intuitive interfaces

Channels

1. BookSprout mobile app (daily use) 2. WhatsApp (instant client chats) 3. SMS alerts (urgent updates) 4. Mobile email (itinerary changes) 5. Travel blogger forums (inspiration)

S

Sustainability Steph

- Age 30, non-binary, MA in Environmental Science - Guides eight eco-tours monthly - Annual revenue $90K - Certified LEED Green Associate

Background

Steph transitioned from NGO environmental work to sustainable tourism. Their advocacy background drives a demand for transparent sustainability metrics in all business tools.

Needs & Pain Points

Needs

1. Carbon footprint calculator per itinerary 2. Integration with eco-certified suppliers list 3. Sustainability reporting exports

Pain Points

1. Manual emission calculations drain valuable time 2. Difficulty verifying supplier eco-credentials 3. Lack of integrated green performance tracking

Psychographics

- Passionate about environmental stewardship - Demands ethical, transparent operations - Driven by social impact metrics - Values community education and engagement

Channels

1. EcoTourism forum (specialized advice) 2. LinkedIn sustainability groups (professional insights) 3. Twitter #GoGreen chats (real-time tips) 4. Email green newsletters (industry updates) 5. Instagram eco-influencers (community engagement)

Product Features

Key capabilities that make this product valuable to its target users.

ElevationEdge

Provides detailed offline elevation profiles and slope-gradient shading along routes, empowering clients to anticipate challenging ascents or descents. By visualizing elevation changes in advance, adventurers can plan rest stops and pace themselves effectively, ensuring safer and more enjoyable treks even without signal.

Requirements

Offline Elevation Data Download
"As an adventure traveler, I want to download elevation profiles for my route before heading into remote areas so that I can access critical elevation information without relying on mobile signal."
Description

Enable users to select and download elevation profiles and slope-gradient data for specific routes in advance, ensuring full functionality without network connectivity. This feature provides reliable access to critical elevation information in remote areas, reduces dependency on mobile signal, and enhances safety by allowing pre-trip planning. The offline data package includes elevation points at regular intervals, gradient shading metadata, and relevant route information integrated seamlessly into the mobile application.

Acceptance Criteria
Offline Elevation Data Download Initiation
Given the user selects a route When they tap 'Download Elevation Data' Then the app displays the data package size and estimated download time and starts the download within 5 seconds
Offline Data Availability Check
Given the user is offline and has downloaded elevation data When they open the route Then the elevation profile and slope-gradient shading load fully without errors within 3 seconds
Elevation Data Integration with Route Map
Given offline elevation data is present When the user views the route map Then elevation points at 100m intervals and corresponding gradient shading render correctly and match the downloaded dataset
Download Failure and Retry Handling
Given a network interruption occurs during download When the download fails Then the app displays an error message with a 'Retry' option and resumes the download from the last successful byte on retry
Storage Management for Offline Data
Given multiple offline data packages are stored When total storage exceeds 200MB Then the app alerts the user and provides an interface to delete or manage existing packages
Interactive Gradient Shading Overlay
"As a trekker, I want to see slope steepness represented by color shading on my elevation profile so that I can instantly recognize and prepare for difficult ascents or descents."
Description

Implement a dynamic gradient shading overlay on the elevation profile chart that visually highlights slope steepness using a color scale. The overlay adjusts in real time when users pan or zoom the profile, providing immediate visual cues about ascent and descent intensity. This aids users in quickly identifying challenging segments, improving route comprehension and decision-making during pre-trip planning and on-trail navigation.

Acceptance Criteria
Panning elevation profile updates overlay
Given the user pans the elevation profile chart horizontally, when the panning action ends, then the gradient shading overlay recalculates and renders the updated color segments accurately within 200 milliseconds across the visible viewport.
Zooming into elevation profile updates overlay
Given the user zooms in or out on the elevation profile, when the zoom action completes, then the gradient overlay adjusts its color scale granularity and segment distribution without visual artifacts or missing data points.
Viewing elevation overlay in offline mode
Given the device is offline and the user opens a previously loaded route, when the elevation profile is displayed, then the gradient shading overlay loads from local cache and renders correctly without network calls or errors.
Interpreting gradient shading legend
Given the gradient shading legend is visible alongside the elevation profile, when the user reviews it, then each color band corresponds to a defined 5% slope gradient range and displays clear numeric labels matching the overlay segments.
Real-time overlay responsiveness during on-trail navigation
Given the user is navigating on-trail with live GPS data, when the elevation profile updates with upcoming segments, then the gradient overlay refreshes within 1 second and highlights the next three challenging slope segments.
Elevation Alert Notifications
"As a hiker, I want to receive alerts when I’m nearing steep sections on my route so that I can rest or adjust my pace before the gradient becomes too challenging."
Description

Introduce configurable elevation alerts that notify users when approaching specified ascent or descent thresholds along the route. Users can set gradient percentage or elevation change triggers, and receive on-screen and push notifications as they near these points. This proactive alerting mechanism enhances safety by prompting rest breaks or gear adjustments before the terrain becomes too strenuous.

Acceptance Criteria
Ascent Gradient Alert Configuration
Given a logged-in user viewing a route elevation profile When the user sets an ascent gradient alert at 15% Then the alert is saved in their preferences and displayed in the alert list with the correct threshold
Descent Elevation Change Notification
Given a user is actively navigating a route with descent changes When the user approaches a descent of 200 meters within 500 meters Then the system triggers an on-screen and push notification indicating the upcoming descent
Offline Elevation Alert Delivery
Given the device is offline and the user is on a saved route When the user reaches a segment matching a configured alert threshold Then the app displays the alert notification without requiring network connectivity
Multiple Concurrent Alerts
Given a user has configured multiple elevation alerts When multiple alert conditions are met within the same route segment Then the system queues and displays each alert separately in chronological order
Alert Acknowledgement and Dismissal
Given an elevation alert is displayed When the user taps 'Acknowledge' on the notification Then the alert is dismissed and marked as completed, and no further notifications for that alert occur on the route
Customizable Profile Segmentation
"As a group leader, I want to divide my route’s elevation profile into meaningful segments with custom labels so that I can plan rest stops and brief participants effectively."
Description

Allow users to segment their route elevation profile into customizable sections based on distance or elevation change. Each segment can be renamed, color-coded, and annotated with notes or waypoints. This segmentation feature helps users organize complex routes, plan rest stops, and share detailed segment information with group members or guides, enhancing collaboration and trip management.

Acceptance Criteria
Distance-Based Segment Creation
Given a route is loaded in the profile editor, when the user selects the "Add Segment" option and specifies a distance interval (e.g., 5 km), then the system splits the route at each interval and displays distinct segments labeled by sequence.
Elevation-Change Segment Creation
Given a complete elevation profile is available, when the user defines an elevation change threshold (e.g., 200 m), then the system divides the route at points where cumulative elevation gain or loss meets the threshold and lists the new segments.
Segment Customization
Given one or more segments exist, when the user renames a segment, selects a color from the palette, and applies it, then the segment title and color update in the UI immediately and persist after saving.
Segment Annotation with Notes
Given a selected segment, when the user adds a text note or waypoint marker and clicks "Save Annotation," then the note or marker appears on the segment’s detail view and remains searchable in the trip overview.
Segment Sharing Configurations
Given a segmented route, when the user chooses "Share Segments" and selects recipients, then each segment’s name, color, annotations, and distance/elevation stats are included in the shared link or export file.
Detailed Segment Analysis Report
"As a cyclist, I want a detailed analysis report of my route segments including metrics like average gradient and total ascent so that I can review my performance and plan better for future rides."
Description

Generate a comprehensive report for each route segment that includes total ascent/descent, average gradient, maximum slope, and estimated effort rating. Reports are available for download or in-app review, supporting post-trip analysis and training insights. By offering detailed metrics, this feature empowers users to evaluate performance, refine future planning, and share data-driven insights with coaches or fellow adventurers.

Acceptance Criteria
Calculating Segment Ascent and Descent Totals
Given a user selects a route segment in offline mode, when the Detailed Segment Analysis Report is generated, then the report displays the correct total ascent and total descent values over the segment with a tolerance of ±1% compared to source elevation data.
Verifying Average Gradient Computation
Given elevation point data for a selected segment, when the average gradient is computed, then the report shows the average gradient value to two decimal places and matches the calculated average of individual slope values within a 0.1% tolerance.
Detecting Maximum Slope Points
Given a route segment with variable terrain, when the Detailed Segment Analysis Report is generated, then the report identifies the maximum slope value, highlights its location on the profile, and timestamps the point where it occurs.
Effort Rating Estimation Accuracy
Given segment metrics including total ascent, total descent, and average gradient, when calculating the effort rating, then the report applies the defined formula (Effort = 0.3 × ascent + 0.2 × descent + 0.5 × average gradient) and displays a rating on a 1–10 scale matching manual calculations.
Report Download Functionality
Given a generated Detailed Segment Analysis Report, when the user clicks the download button, then a PDF named {routeSegmentName}_AnalysisReport.pdf downloads within 5 seconds and opens without errors in a standard PDF viewer.

WeatherWave

Integrates downloadable weather overlays—such as precipitation, wind speed, and temperature—directly onto offline maps. Clients gain insight into forecasted conditions along their journey, helping them pack appropriately and adjust itineraries proactively to avoid storms or extreme weather.

Requirements

Weather Data Download Manager
"As an adventure tour operator, I want to download selected weather overlays for my trip routes so that my clients can view forecasted conditions offline during remote excursions."
Description

Enable users to select specific weather overlays (precipitation, wind speed, temperature) and download them for offline use, ensuring data is stored securely and can be accessed without network connectivity. The system should handle large datasets by chunking downloads, provide progress indicators, and allow users to pause, resume, or cancel downloads. Integration with existing trip plans ensures that the downloaded weather data is automatically associated with relevant itineraries.

Acceptance Criteria
Initiate Weather Overlay Download
Given the user has selected one or more weather overlays (precipitation, wind speed, temperature) and has network connectivity When the user taps the "Download" button Then the system chunks the selected data into appropriately sized segments, queues each segment for download, and displays an initial progress indicator of 0% within 2 seconds
Display Download Progress
Given a download is in progress When data chunks are successfully downloaded Then the progress bar updates in real time at least every 5% increment, the numeric percentage is displayed, and an estimated time remaining is calculated and shown
Pause and Resume Download
Given a download is in progress When the user taps the "Pause" button Then the system pauses all active download tasks within 3 seconds and persists the current state of each chunk And when the user taps the "Resume" button Then the system resumes downloading from the last successfully saved chunk without restarting the entire download
Cancel Download Operation
Given a download is in progress or paused When the user taps the "Cancel" button Then the system immediately stops all download tasks, deletes any partially downloaded chunks from storage, and returns the user to the overlay selection screen with no residual data
Associate Downloaded Data with Itinerary
Given a download has completed successfully When the system finalizes storage of all overlay segments Then the downloaded weather overlays are automatically linked to all relevant saved itineraries based on geographic bounds, and the user sees a confirmation message listing the associated trips
Access Weather Overlays Offline
Given the user is offline (no network connectivity) When the user opens an itinerary map that covers the downloaded weather data region Then all previously downloaded overlays render correctly within 5 seconds, user can toggle overlay visibility, and no errors are presented
Interactive Overlay Rendering
"As a client using the mobile itinerary, I want to view and manipulate weather overlays on the map offline so that I can plan my activities according to forecasted conditions."
Description

Render downloaded weather overlays seamlessly on offline map tiles, allowing users to toggle visibility, adjust opacity, and view multiple layers concurrently. Overlays should align accurately with geospatial coordinates, support pinch-zoom and pan gestures, and maintain performance on mobile devices without internet connection.

Acceptance Criteria
Overlay Toggle and Opacity Adjustment
Given a downloaded weather overlay and an offline map loaded, When the user toggles the overlay visibility switch, Then the overlay must appear or disappear within 100ms; Given the overlay is visible, When the user adjusts the opacity slider to 0%, 50%, and 100%, Then the overlay's transparency updates accordingly and consistently reflects the selected opacity level.
Multiple Weather Layers Display
Given precipitation, wind speed, and temperature overlays available, When the user enables two or more overlays concurrently, Then all selected overlays must render correctly without visual glitches and maintain at least 30fps performance; Given multiple overlays are active, When zooming in or out or panning, Then all overlays remain synchronized with the map tiles and maintain their relative positions.
Gesture-Based Overlay Interaction
Given an offline map with active overlays, When the user performs pinch-zoom or pan gestures on the map, Then the overlays scale and translate precisely in lockstep with the map tiles, maintaining geospatial alignment within a 5-meter accuracy; Given rapid sequential gestures, When performed in under 200ms intervals, Then the overlay rendering remains smooth without frame drops below 24fps.
Offline Rendering Performance Under Load
Given three simultaneous weather overlays are enabled on a mid-range mobile device, When the user interacts with the map (zoom or pan), Then the application maintains a minimum frame rate of 30fps and CPU usage below 70%; Given continuous use for 30 minutes, Then memory usage remains stable and no crashes occur.
Geospatial Overlay Accuracy
Given a known geospatial reference point, When the weather overlay is rendered over the offline map, Then the overlay must align within a 10-meter accuracy radius of the reference point; Given map tiles at maximum zoom level, When overlay boundaries are at the edges, Then no misalignment artifacts or tile-edge shifts occur.
Layer Selection and Customization
"As a tour operator, I want to select specific weather layers and customize their display settings so that the itinerary matches my branding and clients receive relevant forecast information."
Description

Provide an intuitive interface within the itinerary builder where operators can choose which weather overlays to include, select timeframes (e.g., 3-day, 7-day forecast), and customize color schemes or labels to match branding. The feature should integrate with template settings and apply consistent styles across printed and digital itineraries.

Acceptance Criteria
Selecting Weather Overlays for a New Itinerary
Given the operator is building a new itinerary and opens the WeatherWave overlay panel When they view available overlays Then they can select and deselect precipitation, wind speed, and temperature overlays And the map preview updates immediately to reflect the selections
Choosing Forecast Timeframes
Given the operator has selected one or more weather overlays When they choose a forecast timeframe option (3-day, 7-day) Then the overlays on the map update to display data for the selected timeframe And an error message appears if data for that timeframe is unavailable
Customizing Overlay Color Schemes
Given the operator has selected overlays and timeframes When they access the color customization menu Then they can assign custom colors to each overlay type And the map legend updates to display the selected colors accurately
Applying Overlay Labels and Branding
Given custom or default overlay color schemes are set When the operator enters custom labels or uploads branding assets Then the overlay labels reflect the custom text and the color palette matches the branding And these settings persist across sessions
Ensuring Consistency Across Export Formats
Given the itinerary is finalized with selected overlays, timeframes, colors, and labels When the operator exports the itinerary as a PDF or views it in the mobile app Then the overlays appear with identical styling, colors, and labels in both formats And no styling elements are missing or distorted
Automated Data Sync Scheduler
"As a tour operator, I want the system to automatically update weather overlays when online so that my clients always have the latest forecast without manual intervention."
Description

Implement a background scheduler that automatically checks for updated weather data when the device regains connectivity, downloads incremental overlay updates, and notifies users of changes. The scheduler should minimize data usage by only fetching changed tiles and ensure that offline maps and overlays remain current throughout the trip.

Acceptance Criteria
Connectivity Restoration Sync Trigger
Given the device transitions from offline to online, when the connection is detected, then the scheduler initiates a sync within 60 seconds to check for updated weather overlay data.
Incremental Tile Download
Given a list of previously downloaded overlay tiles, when the scheduler fetches updates, then it only downloads tiles that have changed since the last sync and skips unchanged tiles.
Data Usage Optimization
Given the mobile data plan constraints, when a sync occurs, then the total data transferred must not exceed 5 MB per sync session, and a log of data usage is recorded.
User Notification of Updates
Given that new overlay data has been downloaded, when the sync process completes, then the user receives an in-app notification summarizing the number and type of updated tiles.
Offline Overlay Integrity
Given the completion of the incremental download, when the user views the offline map, then all updated overlays are correctly rendered without missing or corrupted tiles.
Data Compression and Storage Optimization
"As an operator managing multiple trips, I want weather data to be compressed and stored efficiently so that my device retains enough free space for all essential maps and overlays."
Description

Optimize storage by compressing weather overlay files using efficient algorithms (e.g., vector tiling, lightweight raster compression) and implementing cache eviction policies based on trip priority and expiration. Ensure that compression maintains sufficient accuracy for decision-making while reducing disk footprint on mobile devices.

Acceptance Criteria
High-Priority Trip Cache Allocation
Given a high-priority trip itinerary with weather overlays loaded, when the total cache size exceeds 50 MB, then overlays for lower-priority or expired trips are evicted first, preserving high-priority overlays.
Offline Map Loading After Compression
Given a downloaded and compressed weather overlay file, when the user views the offline map, then the overlay renders with ≤ 5% deviation from the original data and loads within 1 second.
Storage Footprint Reduction Monitoring
Given a set of test trips with weather overlays, when comparing pre-compression and post-compression storage, then disk usage per trip is reduced by at least 40% without exceeding a 1 s decompression time per overlay.
Vector Tiling Accuracy Verification
Given a vector-tiled weather overlay at maximum zoom level, when rendered on the map, then the visual accuracy error does not exceed the predefined threshold of 2 pixels per tile.
Automated Cache Eviction for Expired Trips
Given weather overlays for trips where the trip end date has passed, when the nightly maintenance job runs, then overlays for trips older than 7 days are removed from local storage.

POI Spotlight

Automatically highlights curated points of interest with offline-accessible multimedia content—photos, historical notes, and audio snippets. Clients explore cultural landmarks, scenic vistas, or ecological highlights without cell service, enriching their adventure with contextual background and storytelling.

Requirements

Offline Content Caching
"As a traveler, I want my itinerary’s multimedia content pre-downloaded so that I can view photos, read background notes, and listen to audio guides even when I’m offline."
Description

Enable automatic pre-download and local storage of all multimedia content (photos, audio snippets, historical notes) associated with selected POIs. The system should detect upcoming itineraries and cache optimized assets on the user’s device, manage storage limits through intelligent compression and pruning, and ensure seamless access without cellular connectivity.

Acceptance Criteria
Initial Offline Download Trigger
Given the user selects an itinerary containing upcoming points of interest, When the device is connected to Wi-Fi and has at least 50MB of free storage, Then the application automatically downloads all associated multimedia content (photos, audio snippets, historical notes) and stores them locally, And a visible download progress indicator is displayed.
Offline Access Verification
Given the device is offline or in airplane mode, When the user accesses a cached POI from their itinerary, Then all photos, audio snippets, and historical notes load within 2 seconds without errors, And playback of audio snippets proceeds smoothly without buffering.
Storage Limit Warning and Management
Given cached content occupies 90% of the user’s allocated storage limit, When this threshold is reached, Then the app displays a clear warning notification prompting the user to free up space or adjust caching settings, And it suggests manual cleanup of unused content.
Automatic Content Pruning
Given the device’s storage limit is exceeded and new content must be cached, When pruning rules are triggered, Then the system automatically deletes the oldest or least-accessed multimedia assets first, And it ensures content for upcoming itineraries remains intact.
Manual Content Refresh
Given the user requests a content refresh for a specific POI, When the device is online, Then the app re-downloads any updated photos, audio snippets, or notes, And replaces existing local files without duplicate entries.
Automated POI Curation Engine
"As a tour operator, I want the platform to suggest and rank points of interest based on my trip details so that I can quickly build enriched and relevant itineraries."
Description

Develop an intelligent engine that analyzes itinerary parameters (location, themes, duration) to automatically generate a curated list of relevant points of interest. Operators can review, adjust priorities, and add custom entries. The engine should leverage ratings, travel time, and thematic tags to propose a tailored POI selection that maximizes guest engagement.

Acceptance Criteria
POI Generation from Itinerary Parameters
Given an itinerary with defined location, themes, and duration When the curation engine runs Then it generates at least 10 POIs relevant to the location and themes And each POI has calculated travel time within the trip’s daily radius
Operator Review and Custom POI Addition
Given a generated POI list When an operator reorders priorities and adds a custom POI entry Then the adjustments and custom entries are saved And the final list reflects the operator’s changes
Thematic Tag Filtering
Given a selected theme (e.g., ecological) When the engine filters POIs by theme Then all returned POIs include the selected thematic tag And no POIs outside the theme are proposed
Performance with Extended Itineraries
Given an itinerary containing 30 or more stops When the curation engine processes the data Then it returns a curated POI list within 5 seconds And maintains accuracy in relevance and ranking
Data Accuracy and Rating Integration
Given the POI database with user ratings When the engine prioritizes recommendations Then the top three POIs have average ratings of 4.0 or higher And ranking reflects both rating and thematic relevance
Multimedia Asset Management Interface
"As a tour operator, I want to upload and organize multimedia assets within a single interface so that I can efficiently curate rich POI content for my clients."
Description

Create a user-friendly dashboard for operators to upload, categorize, and tag multimedia assets (images, audio files, text notes). Include metadata fields (location, date, theme), version control, and preview capabilities. Ensure assets are automatically prepared for offline packaging and integrated into POI entries without manual configuration.

Acceptance Criteria
Asset Upload and Metadata Input
Given an operator clicks 'Upload Asset' and selects a supported file type (JPEG, PNG, MP3, WAV, TXT), then the system accepts the file, displays an upload progress indicator, and shows a success message upon completion. Given an uploaded asset, when the operator fills in mandatory metadata fields (location, date, theme) and clicks 'Save', then the system saves the asset with metadata and displays it in the asset list with correct labels. Given missing or invalid metadata, when the operator attempts to save, then the system highlights errors, displays validation messages, and prevents saving until corrected.
Asset Categorization and Tagging
Given an operator assigns categories and tags to an asset, then the system saves these attributes, displays them alongside the asset, and updates the filter lists accordingly. When the operator filters assets by a category or tag, then only assets matching the selected filters are displayed in the asset list. Given saved categories and tags, when the operator refreshes the page, then previously assigned categories and tags persist and display correctly.
Version Control and Rollback
Given an existing asset, when the operator uploads a new version, then the system creates a version history entry with a timestamp, uploader name, and version number. When the operator views the version history and selects a previous version, then the system restores the asset file and associated metadata to that version and updates the current version display.
Asset Preview Functionality
Given an uploaded image or text asset, when the operator clicks 'Preview', then a modal displays the image at full resolution or shows the text with formatting. Given an uploaded audio asset, when the operator clicks 'Preview', then playback controls appear in the modal, the audio plays without buffering delays, and playback time is displayed. The preview modal closes cleanly without errors when the operator clicks 'Close'.
Offline Packaging for POI Integration
Given an operator triggers 'Package for Offline Use' for a POI entry, then the system bundles all associated assets and a metadata.json file (including location, date, theme, tags) into a single package. When packaging up to 50 assets, then the generation completes within 60 seconds without errors. When the operator downloads the package and extracts it offline, then all assets open correctly and metadata displays accurately in a test viewer.
Interactive Offline Map Display
"As a traveler, I want an offline map showing all points of interest on my route so that I can navigate confidently and explore suggested sites without cell service."
Description

Integrate an offline-capable map component that displays POI locations with custom markers and supports pinch-zoom, pan, and tap actions. The map should leverage cached map tiles, show the user’s real-time GPS position, and provide quick access to multimedia pop-ups for each POI without requiring network connectivity.

Acceptance Criteria
Offline Map Initialization
Given the user has launched the app without network connectivity When the offline map component loads Then the map initializes using locally cached map tiles within 5 seconds and displays a default view centered on the user’s last known coordinates
User’s Current Location Display Offline
Given the device has GPS enabled and no internet connection When the user views the map Then the map shows the user’s real-time location marker updated at least once every 2 seconds
Cached POI Markers Rendering
Given cached POI data is available for the selected region When the map view is within the region’s bounds Then custom markers for each POI appear at their correct coordinates without any delay
Pinch-Zoom and Pan Functionality Offline
Given the map is displayed in offline mode When the user performs pinch-zoom or pan gestures Then the map tiles smoothly scale and shift in real time with no visual artifacts and without requiring network requests
Multimedia Pop-up Access Offline
Given the user taps on any POI marker while offline When the pop-up opens Then the multimedia content (photos, audio snippets, historical notes) loads instantly from local cache and plays or displays correctly
Audio Narration Playback
"As a traveler, I want to listen to audio narrations for each point of interest hands-free so that I can learn about the site while I’m on the move."
Description

Implement a responsive audio player optimized for offline use, offering play, pause, skip, and background playback controls. Display synchronized transcriptions and fallback text descriptions if audio is unavailable. Ensure smooth performance on mobile devices and persistence of playback position between sessions.

Acceptance Criteria
Initialization of Offline Audio Playback
Given the user is viewing a POI with attached audio narration When the user accesses the POI while offline Then the audio player initializes within 2 seconds and displays play, pause, skip, and background playback controls
Playback Controls Functionality
Given the audio is playing When the user taps pause Then the audio pauses immediately and the playback button updates to "Play" Given the audio is paused When the user taps play Then the audio resumes from the paused position Given the audio is playing or paused When the user taps skip forward or backward Then the audio jumps by 15-second increments
Playback Position Persistence
Given the user has started audio playback and then navigated away or closed the app When the user returns to the same POI Then the audio player resumes at the last saved timestamp
Synchronized Transcription Display
Given the audio narration is playing and an offline transcript is available When the audio reaches a new timestamp Then the corresponding transcript lines scroll into view and highlight in sync with the narration
Fallback for Unavailable Audio
Given the audio file cannot be loaded offline When the user attempts playback Then a fallback text description appears with the message "Audio unavailable offline" and the playback controls are disabled
Content Synchronization & Updates
"As a traveler, I want my POI content to update automatically when I’m online so that I always have the latest information and media."
Description

Build a synchronization service that checks for updates to POI content whenever connectivity is available. Allow users to manually trigger a refresh and display sync status and progress. The service should resolve conflicts, download new or updated assets efficiently, and purge deprecated content to conserve device storage.

Acceptance Criteria
Automatic Sync on Connectivity Restoration
Given the app has stored POI content version X offline When the device regains internet connection Then the sync service automatically checks for updated content, downloads only new or updated assets, displays a progress indicator, and updates the local cache to the latest version
User-Initiated Content Refresh
Given the user is viewing the POI Spotlight screen When the user taps the “Refresh Content” button Then the sync service starts immediately, shows real-time progress, handles errors gracefully, and confirms completion with the latest content
Conflict Resolution for Content Updates
Given a local asset has been modified offline and the same asset has a newer version on the server When a sync is performed Then the system detects the conflict, retains the server version, logs the override event, and does not duplicate assets
Download Resume Support for Interruptions
Given a large multimedia asset download is interrupted by network loss When connectivity is restored Then the download resumes from the last byte without restarting, avoids duplicate files, and completes successfully
Automatic Removal of Deprecated Content
Given the server has removed or deprecated a POI asset When the next sync occurs Then the local cache identifies deprecated assets, deletes them, frees the corresponding storage space, and updates the content index

TrailTailor

Empowers operators and clients to create and share custom routes by dropping waypoints, drawing new path segments, and naming custom loops. All edits are saved offline and automatically sync when connectivity returns, enabling personalized itineraries and on-the-fly adjustments in the field.

Requirements

Waypoint Placement Tool
"As an adventure tour operator, I want to place and adjust waypoints on my custom route map so that I can define precise points of interest and ensure accurate navigation for clients."
Description

Implement an intuitive interface for operators and clients to add, move, and adjust waypoints directly on the map. Users should be able to tap or click to drop a waypoint, drag to reposition it, and delete unwanted waypoints. Each waypoint will store metadata such as latitude, longitude, name, and notes. Integrate seamlessly with existing trip plans so that added waypoints automatically update itineraries, distance calculations, and elevation profiles. The tool should work smoothly both online and offline, caching actions locally when there’s no connectivity.

Acceptance Criteria
Adding a Waypoint Online
Given the user is online and viewing the map, When the user taps on a location on the map, Then a waypoint marker is placed at that location with default metadata fields and the itinerary summary, distance calculations, and elevation profile update accordingly.
Dragging and Repositioning a Waypoint
Given an existing waypoint is present on the map, When the user selects and drags the waypoint to a new location, Then the waypoint's latitude and longitude metadata update and the itinerary's distance and elevation profile reflect the change.
Deleting a Waypoint
Given a waypoint exists on the map, When the user selects the delete option for that waypoint, Then the waypoint is removed from the map and itinerary, and distance and elevation calculations recalculate without that waypoint.
Offline Waypoint Caching
Given the user is offline, When the user adds, moves, or deletes a waypoint, Then the action is stored locally and, upon reconnection, the system syncs all pending waypoint actions to the server and updates the itinerary automatically.
Waypoint Metadata Editing
Given a waypoint is selected on the map, When the user edits the waypoint's name and notes in the metadata panel, Then the updated metadata is saved locally (or immediately if online) and displayed on the waypoint marker and in the itinerary details.
Freehand Route Drawing
"As a client customizing my trip, I want to draw new path segments by hand so that I can create unique loops and scenic detours beyond the preset trail network."
Description

Provide users with a freehand drawing tool to sketch route segments directly on the map canvas. The tool should interpret drawn lines into geospatial path segments, snapping to existing trails or terrain features when enabled. Offer options to switch between straight-line drawing for rough planning and curved-line smoothing for polished final routes. Ensure that each drawn segment is editable, with control points for fine-tuning and integration into distance and difficulty calculations.

Acceptance Criteria
Sketching Freehand Route Segment
Given the user selects the freehand drawing tool, When they draw on the map canvas with a finger or cursor, Then the system captures the path and converts it into a geospatial line feature.
Snapping to Existing Trails
Given the freehand segment overlaps a known trail and terrain snapping is enabled, When the segment is processed, Then the drawn line automatically aligns to the nearest trail polyline within a 10-meter threshold.
Switching Between Drawing Modes
Given the user is sketching a route, When they toggle between straight-line and curved-line smoothing modes, Then subsequent strokes adopt the selected mode and the existing segment is updated to reflect the change.
Editing Control Points
Given a freehand segment is present on the map, When the user selects the segment, Then control points appear at regular intervals and the user can drag any point to adjust the path, with the geometry updating in real time.
Distance and Difficulty Calculation Integration
Given a finalized freehand route segment, When the user views the itinerary summary, Then total distance and difficulty rating refresh in real time based on the segment’s length and elevation data.
Offline Edit Queue
"As an operator working in the field, I want all my route edits saved locally when offline so that I don’t lose progress and can continue mapping without internet access."
Description

Design a robust offline edit queue system that records all user actions—waypoint placements, route drawings, naming edits—while the device is offline. Store actions in a local database, timestamped and ordered, to preserve sequencing. Display offline status indicators and queue length. Allow users to review pending edits and optionally discard or reorder them. Ensure data integrity and seamless transition once connectivity is restored.

Acceptance Criteria
Offline Action Recording
- Given the device is offline, when the user places a waypoint, draws a route segment, or renames a loop, then the action is saved in the local database with a timestamp and preserved after app restart. - Local database entries must reflect action type, parameters, timestamp, and execution order.
Pending Edits Management
- Given offline mode, when the user navigates to the queue indicator, then the UI displays the offline status icon and the current count of pending edits. - The pending edits panel lists all queued actions with basic details (action type and timestamp).
Sequence Preservation Verification
- Given multiple offline edits, when the device regains connectivity, then actions are sent to the server in ascending timestamp order. - Any manual reordering performed by the user overrides timestamp order in the sync sequence.
Sync Upon Connectivity Restoration
- Given connectivity is restored, when the app detects an online state, then it automatically begins syncing queued edits in sequence. - On successful sync of an action, it is removed from the local queue; on failure, the app retries up to three times and logs errors.
User Review and Modification of Queue
- Given offline mode, when the user opens the edit queue panel, then they can view details (action type, timestamp) of each queued item. - The user can discard individual actions or clear the entire queue; the queue count updates accordingly. - The user can reorder queued actions via drag-and-drop, and the updated order is reflected in the next sync.
Automatic Sync & Conflict Resolution
"As an operator in the office, I want my field team’s offline edits to sync automatically when they’re back online so that our central itinerary remains up to date without manual intervention."
Description

Develop an automatic synchronization engine that detects when the device regains connectivity and uploads queued edits to the server. Implement conflict resolution rules to merge concurrent changes from multiple users or devices, prioritizing newest edits or prompting the user when manual resolution is required. Provide visual feedback on sync progress, success, or failure, and log any conflicts for review. Ensure minimal data usage by batching updates and employing delta syncing.

Acceptance Criteria
Offline Edits Sync Upon Connectivity Restoration
Given the device was offline with queued edits, when connectivity is restored, then all queued edits are uploaded automatically within 30 seconds; local queue is cleared; sync success confirmation is displayed; local and server itineraries match; data usage for sync does not exceed 100KB per edit
Concurrent Edits Detection and Automatic Resolution
Given two users make concurrent edits to the same waypoint, when sync occurs, then non-conflicting edits are merged automatically; for conflicting fields the newest timestamped edit is applied without user intervention; no data loss occurs
Manual Conflict Resolution Prompt for Complex Changes
Given conflicting modifications to the same path segment that cannot be auto-resolved, when sync is triggered, then the system prompts the user with a side-by-side diff view within 5 seconds; allows selecting one version or manually merging changes; completes sync only after user confirmation
Visual Feedback During Synchronization
Given a sync operation is in progress, then a progress indicator displays percentage completed; upon completion shows a success or failure notification; any errors are logged to the activity log for review
Efficient Data Sync with Batching and Delta Updates
Given multiple edits queued for sync, when connectivity returns, then edits are batched into a single request per 10 edits or every 1 minute; only delta changes are transmitted; each batch payload remains under 50KB
Route Export & Sharing
"As a tour operator, I want to export my custom routes and share them with clients so that they can view and import the itinerary into their own devices."
Description

Enable users to share custom routes and loops via exportable files (GPX, KML) or deep links. The export feature should package waypoints, segments, names, elevation data, and styling metadata. Shared links should open directly in the BookSprout app, allowing invitees to view or import the route. Offer options to set link permissions (view-only, editable) and expiration dates for temporary access. Ensure exports function offline by generating files locally.

Acceptance Criteria
Offline GPX Export
Given the user is offline and selects export to GPX, when the user confirms export, then the app generates a GPX file locally containing all waypoints, segments, elevation data, and styling metadata, and saves it to the device’s storage without errors.
Deep Link Import
Given an invitee receives a deep link, when they click the link with BookSprout installed, then the app opens directly to the shared route view and displays all waypoints, segments, names, and styling metadata accurately.
Permission Settings Enforcement
Given the sharer sets link permissions to view-only, when an invitee attempts to edit the route after importing, then all editing controls are disabled and a ‘Read-Only’ banner is displayed.
Link Expiration Handling
Given the sharer assigns an expiration date to a shared link, when the invitee attempts to access the link after the expiration date, then the app displays an ‘Expired Link’ message and prevents route import.
KML File Format Integrity
Given the user selects export to KML format, when the export completes, then the generated KML file includes correct XML structure with waypoints, segments, elevation data, and styling metadata, and can be opened in third-party mapping software without errors.

SafetySignal

Embeds an SOS beacon feature that broadcasts GPS coordinates to predefined emergency contacts via satellite messages when triggered. Integrated offline, it ensures operators and clients can call for help from remote areas, enhancing peace of mind even where cell networks fail.

Requirements

One-Tap SOS Activation
"As an adventure traveler, I want a one-tap SOS button so that I can quickly request help if I face an emergency in a remote area."
Description

Implements a prominently placed, single-tap SOS button within the mobile itinerary interface that immediately broadcasts the user’s GPS coordinates and a predefined emergency message to designated contacts via satellite. The button must be accessible in both online and offline modes, designed to minimize accidental triggers while ensuring rapid access during critical situations. Integration with UI security prompts and visual feedback is required to confirm activation.

Acceptance Criteria
SOS Button Accessibility in Offline Mode
Given the user has no cellular or Wi-Fi connection, When the user taps the SOS button, Then the device must broadcast GPS coordinates and emergency message via satellite without delays.
Accidental Activation Prevention
Given the SOS button is displayed on the itinerary screen, When the user taps it, Then a brief hold-and-confirm overlay must appear, requiring a second tap within 3 seconds to trigger the SOS.
Activation Confirmation Feedback
Given the SOS signal has been sent, When the transmission succeeds, Then the app must display a persistent confirmation banner and play an audible alert to inform the user.
Satellite Message Dispatch Verification
Given a triggered SOS, When the device initiates the satellite transmission, Then a backend log entry with timestamp, GPS coordinates, and user ID must be recorded for each dispatched message.
Emergency Contacts Notification
Given successful SOS dispatch, When satellite network confirms delivery, Then all predefined emergency contacts must receive an SMS and email with the user’s location within 60 seconds.
Emergency Contact Management
"As a tour operator, I want to configure and prioritize emergency contacts so that the SOS beacon sends alerts to the correct people."
Description

Enables users and operators to add, edit, and remove emergency contacts within their profile settings. Each contact entry must include a name, phone number, and message template. The system should validate contact details, support multiple contacts with prioritized ordering, and sync changes both online and offline. Contacts must be stored securely and encrypted at rest to protect personal data.

Acceptance Criteria
Adding a New Emergency Contact Online
Given the user is online and on the Emergency Contact settings page, when the user selects “Add Contact,” enters a valid name, phone number, and message template, and clicks “Save,” then the new contact is validated, stored remotely, appears in the contact list with default priority, and a success notification is displayed.
Adding a New Emergency Contact Offline
Given the user is offline and on the Emergency Contact settings page, when the user adds a contact with valid details and clicks “Save,” then the contact is stored locally with a pending sync flag, displayed in the contact list with an “Unsynced” indicator, and a notification informs the user it will sync when online.
Editing an Existing Emergency Contact
Given the user is online and viewing an existing emergency contact, when the user modifies the name, phone number, or message template and clicks “Save,” then the updates are validated, saved remotely, the contact list reflects the changes immediately, and a confirmation message appears.
Removing an Emergency Contact While Offline
Given the user is offline and on the Emergency Contact settings page, when the user deletes an existing contact, then the contact is removed from the local list, marked for deletion on the server, an “Unsynced” indicator is shown, and the user is notified the deletion will apply once back online.
Syncing Emergency Contacts Upon Network Restoration
Given there are local additions, edits, or deletions pending sync, when network connectivity is restored, then all pending changes are sent to the server in order of priority, remote and local contact lists become identical, and the “Unsynced” indicators are cleared.
Encrypting Emergency Contact Data at Rest
Given emergency contacts are stored in the database, when data is persisted to disk, then all contact fields (name, phone number, message template) are encrypted using AES-256, verified via automated decryption tests, and inaccessible in plain text through direct database queries.
Satellite Messaging API Integration
"As a system administrator, I want the SOS feature to integrate with satellite networks so that distress messages are delivered even when cellular coverage is unavailable."
Description

Integrates with a reliable satellite messaging service API to transmit SOS alerts when triggered. This includes secure API authentication, error handling for message failures, retry logic, and confirmation callbacks. The integration must support multiple satellite networks, automatically switching based on signal availability, and log all outbound and inbound messages for audit and troubleshooting.

Acceptance Criteria
API Authentication and Security Validation
Given valid API credentials, when the system initiates a connection to the satellite messaging service, then the API authenticates successfully and establishes a secure channel.
SOS Alert Transmission Success
Given a user triggers the SOS beacon, when the API is reachable, then the system transmits the SOS message with GPS coordinates within 5 seconds and receives a 200 OK confirmation callback.
Message Retry on Transmission Failure
Given a failed attempt to send an SOS message due to a transient network error, when the system retries up to three times with exponential backoff, then at least one retry succeeds or an error is logged after the final attempt.
Automatic Satellite Network Switching
Given multiple satellite network options and a drop in primary network signal below threshold, when the system detects signal degradation, then it automatically switches to the next available network and successfully sends the message.
Outbound and Inbound Message Logging for Audit
Given any SOS message lifecycle event, when a message is sent or a confirmation is received, then the system logs the timestamp, message content, GPS coordinates, network used, and API response code in the audit log.
Offline GPS Coordinate Capture
"As a remote trekker, I want my device to record my location offline so that the SOS alert includes my precise coordinates even without cellular service."
Description

Captures and stores accurate GPS coordinates when the device is offline. The system must continuously record location data in the background with minimal battery impact, storing the latest stable fix. Upon SOS activation, the most recent offline coordinates are used in the alert. Implement location polling intervals and fallback methods to ensure reliability in varying terrains.

Acceptance Criteria
Background GPS Capture During Offline Mode
Given the device is offline and SafetySignal is active, When the system polls GPS at defined intervals, Then it records coordinates with ±10m accuracy and stores the latest fix in persistent storage.
Battery-Efficient Location Polling
Given battery level falls below 20%, When location polling occurs, Then polling interval increases to conserve power while capturing coordinates at least once every 5 minutes.
Fallback Location Method in Challenging Terrain
Given primary GPS signal is unavailable for 2+ minutes, When fallback methods (network triangulation or cached location) are invoked, Then the system retrieves a coordinate within 50m of last known position.
SOS Activation Uses Latest Offline Coordinates
Given the user triggers SOS while offline, When preparing the SOS message, Then it includes the timestamped latest stored GPS coordinates and user identifier for transmission.
Persistent Storage Across App Restarts
Given the app is force-closed or device restarts, When relaunched, Then the last stored offline GPS coordinate remains accessible and intact.
SOS Trigger Confirmation and Logging
"As a tour operator, I want confirmation and logging of SOS events so that I can track incidents and review details after the emergency."
Description

Provides immediate visual and haptic feedback to confirm successful SOS activation. Logs each SOS event with timestamp, user ID, location, and sent message details. The SOS log should be accessible in the admin dashboard and user profile for post-incident review. Ensure logs are tamper-evident and comply with data retention policies.

Acceptance Criteria
SOS Activation Confirmation Feedback
Given a user presses the SOS trigger button, when the system sends the SOS message, then the user’s device displays a visible confirmation (e.g., a green check animation) and emits a haptic pulse within 2 seconds of activation.
Comprehensive SOS Event Logging
When an SOS is successfully triggered, the system must create a log entry containing the UTC timestamp, user ID, GPS coordinates, and full text of the sent message; this entry must be stored in the secure event database.
Admin Dashboard SOS Log Access
Given an authenticated admin user navigates to the SOS logs section of the dashboard, when they apply filters by date or user ID, then the system displays matching log entries sorted by timestamp in descending order.
Tamper-Evident SOS Logs
Each SOS log entry must include a cryptographic hash or digital signature; when an entry is modified or deleted outside the defined audit process, the system flags the entry as tampered and records an integrity alert in the audit trail.
Data Retention Policy Enforcement
The system automatically archives or purges SOS log entries according to the 3-year retention policy; when an entry reaches the retention threshold, it is moved to archival storage and inaccessible via the dashboard.

AudioTrail

Delivers location-based audio narratives that automatically play when adventurers reach specific waypoints. From ranger commentary to local legends or safety reminders, these offline audio guides transform the hiking experience into an immersive, hands-free journey.

Requirements

Waypoint Proximity Detection
"As a hiker, I want the app to automatically play audio when I approach trail waypoints so that I can receive contextual information without manual intervention."
Description

The system uses precise GPS coordinates to detect when a user enters a configurable radius around predefined waypoints, triggering audio playback with minimal latency. It integrates with offline mapping modules to maintain accuracy in remote areas and includes settings for detection radius, entry/exit thresholds, and notification feedback. This ensures reliable, hands-free narration delivery at the exact moment adventurers reach each point of interest.

Acceptance Criteria
User Enters Defined Radius in Remote Area
Given the offline map module is active and GPS signal is acquired When the user’s location enters within the configured 20-meter radius of Waypoint A Then the audio narrative for Waypoint A begins playback within 1 second and continues until completion
User Exits Waypoint Radius
Given the audio playback for Waypoint B is in progress When the user’s location exits the configured detection radius Then the audio stops or pauses within 500 milliseconds and a visual feedback notification ‘Exited Waypoint B’ is displayed
User Adjusts Detection Radius in Settings
Given the user opens the AudioTrail settings When the user changes the detection radius from 20 meters to 30 meters and saves Then all subsequent proximity detections use the new 30-meter radius without requiring an app restart
User Receives Entry/Exit Notifications
Given the proximity detection feature is enabled When the user enters or exits any waypoint radius Then a brief on-screen notification appears stating ‘Entered [Waypoint Name]’ or ‘Exited [Waypoint Name]’ and disappears after 3 seconds
Multiple Waypoints in Sequence
Given a series of sequential waypoints with unique audio files When the user travels along the trail passing through Waypoints C, D, then E Then the system triggers and plays each waypoint’s audio exactly once, in correct order, with at least a 5-second lockout to prevent replay if the user re-enters the same radius
Audio File Management
"As a tour operator, I want to upload and manage audio narratives for each waypoint so that I can customize and update the trail experience for my clients."
Description

An intuitive admin interface allows tour operators to upload, tag, and organize audio files for each waypoint. The module supports multiple audio formats, metadata fields (e.g., title, description, narrator), and on-platform preview. It seamlessly integrates with the itinerary builder, enabling operators to link audio content to specific trail waypoints and manage updates or versioning with ease.

Acceptance Criteria
Admin uploads a new audio file for a waypoint
Given the operator navigates to the Audio File Management interface, when they select the 'Upload' option and choose an audio file in formats MP3, WAV, or AAC not exceeding 20 MB, then the system accepts and stores the file without errors and displays it in the file list.
Operator tags and organizes audio files
Given the operator selects an audio file, when they fill in metadata fields (title, description, narrator, tags) and save, then the system saves the metadata, associates it with the file, and displays the updated metadata in the audio file list.
Admin previews audio files on-platform
Given the operator selects an audio file in the management interface, when they click the 'Preview' button, then the audio plays within the platform’s player with controls (play, pause, seek) without requiring external download.
Operator links audio file to a waypoint in the itinerary builder
Given the operator is editing a specific waypoint in the itinerary builder, when they search for and select an existing audio file, then the file is linked to the waypoint and a preview icon with the filename appears on the itinerary.
Operator updates and versions an existing audio file
Given the operator chooses 'Upload new version' for an existing audio file, when they upload the new file, then the system preserves the previous version in history, lists both versions, and sets the new version as active.
Offline Audio Caching
"As an adventurer in remote areas, I want to access all audio guides offline so that I can continue enjoying narrations even when I lose connectivity."
Description

Enables users to download and store all required audio files and associated waypoint data locally on their device before the trip. The caching mechanism monitors storage usage, provides progress feedback during downloads, and allows users to clear or refresh cached content. This ensures uninterrupted audio playback in areas without cellular coverage, preserving the immersive experience.

Acceptance Criteria
User initiates audio caching
Given the user is viewing the AudioTrail itinerary and selects 'Download for offline use', when the user confirms the download, then all audio files and waypoint data are queued, and the download process starts with a visible progress indicator.
Download progress feedback
Given an ongoing download session, when files are being downloaded, then the user sees real-time progress updates showing percentage complete, estimated time remaining, and the number of files remaining.
Storage usage monitoring
Given the user initiates a download and storage space is insufficient, when the system checks available storage, then the user is alerted with a warning message specifying required and available space and options to free up storage.
Offline playback functionality
Given the device is offline or in airplane mode, when the user reaches a waypoint, then the corresponding audio file plays automatically from local cache without delay or error.
Cache clearing and refresh
Given cached audio exists, when the user selects 'Clear cache', then all downloaded audio and waypoint data are removed, storage is freed, and the cache list resets; and when the user re-initiates download, updated content is fetched.
Dynamic Audio Triggering
"As a user, I want the audio to pause and resume seamlessly based on my location so that I don't miss any narration when I take breaks or detour."
Description

Implements logic for sequential playback, pause, resume, and skip based on real-time location changes. The system automatically resumes playback from the last listened position if a user re-enters a waypoint radius and allows operators to configure trigger conditions (e.g., arrival vs. departure). Ensures smooth handling of edge cases, such as rapid waypoint transitions or user-initiated pauses.

Acceptance Criteria
Sequential Playback on First Entry
Given the user enters a waypoint for the first time, When the user's GPS location is within the configured radius, Then the audio narrative for that waypoint begins playing from the start within 2 seconds.
Resume Playback on Re-Entry
Given the user previously paused or exited the waypoint narrative at position X, When the user re-enters the waypoint radius, Then the audio narrative resumes playback from position X within 2 seconds.
Manual Pause and Resume Control
Given the audio narrative is playing, When the user taps the pause control, Then the audio stops immediately and retains the current playback position; And when the user taps resume, playback continues from that position within 1 second.
Audio Skip to Next Waypoint
Given the audio narrative for the current waypoint is playing, When the user taps the 'Next' control, Then the current audio stops and the narrative for the next designated waypoint begins playing within 2 seconds.
Rapid Waypoint Transition Handling
Given the user moves from one waypoint to another within 5 seconds, When two waypoints' radii overlap during rapid movement, Then the system stops the previous waypoint's audio and initiates the next waypoint's audio without overlap or delay exceeding 2 seconds.
Custom Trigger Condition Configuration
Given the tour operator sets a waypoint trigger to 'on departure', When the user's location exits the waypoint radius, Then the audio narrative for that waypoint begins playing from the start within 2 seconds.
Branded Audio Player UI
"As a hiker, I want a simple and branded audio player interface so that I can control narration without leaving the itinerary view and enjoy a cohesive brand experience."
Description

A mobile-responsive audio player component embedded within the itinerary interface, featuring customizable skins to match operator branding. Includes controls for play, pause, skip, and volume, displays track metadata (title, narrator image, waypoint name), and supports hands-free gesture commands. Ensures a cohesive, on-brand user experience across platforms.

Acceptance Criteria
Branding Skin Application
Given an operator selects a predefined or custom skin, When the audio player loads within the itinerary interface, Then the player’s colors, logo, and fonts must exactly match the operator’s saved branding settings.
Playback Controls Functionality
Given an adventurer views the itinerary page, When the user taps play, pause, skip, or adjusts volume, Then the audio player must respond immediately, performing the expected action without delay or errors.
Metadata Display Accuracy
Given a waypoint audio track is active, When the player displays metadata, Then the track title, narrator’s image, and waypoint name must be correctly shown and correspond to the current audio asset.
Mobile Responsiveness
Given the itinerary interface is accessed on devices of varying screen sizes, When the audio player renders, Then the UI components (controls, metadata) must resize and reposition appropriately to ensure usability on all supported devices.
Gesture Command Support
Given hands-free mode is enabled, When the user performs supported gestures (e.g., tap earbud, shake device), Then the audio player must interpret the gesture and trigger the corresponding action (play/pause/skip) reliably.
Analytics and Reporting
"As a tour operator, I want to see how often each audio segment is played so that I can refine content based on engagement data and improve the customer experience."
Description

Collects usage metrics for each audio segment, including playback counts, skip rates, and average listening duration. Provides operators with a dashboard and exportable reports to evaluate user engagement with audio content. Integrates with overall trip analytics to help refine narrative design and improve future tour offerings.

Acceptance Criteria
Playback Count Tracking Validation
Given operators have published an audio segment When a user completes playback of the segment Then the playback count metric for that segment increases by exactly one
Skip Rate Monitoring Verification
Given users have the option to skip audio segments When a user skips an audio segment before completion Then the skip count metric for that segment increases by one and skip rate is recalculated
Average Listening Duration Calculation
Given there are multiple playbacks of an audio segment When users listen for varying durations Then the system calculates and displays the correct average listening duration to the nearest second
Dashboard Metrics Display
Given the analytics dashboard is accessed by an operator When metrics are available for playback counts, skip rates, and listening durations Then the dashboard displays each metric accurately and updates within 5 seconds of data change
Report Export Functionality
Given an operator requests an export of audio analytics When the export is generated in CSV format Then the report includes segment identifiers, playback counts, skip counts, and average listening durations matching dashboard data

OffsetSync

Seamlessly integrates with leading carbon offset providers, allowing operators to automatically calculate and purchase carbon credits for each tour. This ensures tours are fully carbon-neutral, enhances transparency for eco-conscious clients, and simplifies the offsetting process within the BookSprout platform.

Requirements

Provider API Integration
"As an adventure tour operator, I want BookSprout to connect directly to carbon offset providers so that I can automatically retrieve available offset projects and pricing without manual data entry."
Description

Establish secure, authenticated connections with major carbon offset providers (e.g., Gold Standard, Verra) using their public APIs. Implement OAuth or API key management, endpoint configuration, and error handling to fetch available offset project data and real-time pricing. Ensure modular integration to easily add or remove providers without core platform changes.

Acceptance Criteria
OAuth Authentication with Gold Standard
Given valid OAuth credentials when connecting to the Gold Standard API then the system successfully establishes a secure OAuth token session and stores the token encrypted.
API Key Validation for Verra
Given an API key input when the system attempts to access the Verra provider endpoints then the system validates the key and displays an error message if the key is invalid.
Fetching Available Offset Projects
Given active authentication when requesting the list of offset projects then the system retrieves and displays all available projects with correct project IDs, names, and descriptions within 5 seconds.
Real-time Pricing Fetch
Given a valid project selection when calling the provider's pricing endpoint then the system returns accurate pricing matching the provider data with a tolerance of ±0.01 units.
Error Handling for API Failures
Given API failure response codes when the system receives an error then it retries the request up to three times, logs detailed error information, and surfaces a user-friendly error message if all retries fail.
Modular Provider Integration
Given the addition of a new provider module when deployed then the new provider appears in the integration settings without requiring core platform code changes and can be toggled on or off.
Carbon Footprint Calculation Engine
"As an eco-conscious operator, I want the platform to calculate each tour’s carbon footprint accurately so that I can offset it correctly and transparently."
Description

Develop a calculation engine that automatically computes the carbon footprint for each tour based on itinerary details (distance, transportation mode, passenger count). Include configurable emission factors, regional variations, and support for multi-leg trips. Provide unit tests and validation methods to guarantee accuracy.

Acceptance Criteria
Single-leg Tour Footprint Calculation
Given a tour with a single leg of known distance and transportation mode and a passenger count greater than zero, when the carbon footprint calculation engine runs, then it computes the emission as (distance × emission factor × passenger count) with an accuracy of ±0.1%.
Multi-leg Tour Carbon Calculation
Given a tour comprising multiple legs each with specified distances, transportation modes, and passenger counts, when the calculation engine processes the itinerary, then it returns the sum of individual leg emissions matching the manually aggregated total within ±0.1%.
Configurable Emission Factor Override
Given an operator updates the emission factor for a specific transportation mode or region in settings, when the engine recalculates any related tour, then it uses the updated custom factor instead of the default value.
Regional Variation Application
Given an itinerary includes tour legs in multiple regions with distinct emission factors, when the engine calculates emissions, then it applies the correct region-specific factor for each leg before summing the total emissions.
Unit Test Coverage Validation
Given the carbon footprint calculation engine codebase, when running the unit test suite, then test coverage must be at least 95%, and all tests for known input-output pairs must pass.
Automated Offset Purchase
"As an operator, I want BookSprout to automatically buy carbon credits for each booking so that my tours become carbon-neutral without manual intervention."
Description

Implement functionality to automatically purchase the calculated carbon credits from the connected provider upon tour booking confirmation. Handle transaction initiation, payment processing, confirmation receipt, and exception handling for failed purchases. Store purchase records and provider certificates in the system.

Acceptance Criteria
Tour Booking Confirmation Triggers Offset Purchase
Given a customer completes a tour booking When the booking status is confirmed Then initiate an automated purchase request to the connected carbon offset provider for the calculated carbon credits
Successful Payment Processing for Carbon Credits
Given the purchase request is sent When the provider accepts the payment details and processes the transaction successfully Then record the transaction ID and mark the purchase as successful in the system
Failure Handling on Payment Rejection
Given the provider rejects or fails the payment When the failure notification is received Then log the error details, revert any booking Holds, and notify the operator of the failure via email
Storage of Purchase Records and Certificates
Given a successful purchase confirmation is received When the provider sends the offset certificate Then store the purchase record and certificate file in the booking’s audit log and make it available for download by the operator
Retry Mechanism for Transient Errors
Given a transient error from the provider (e.g., network timeout) When the purchase attempt fails due to a transient error Then automatically retry the purchase up to three times with exponential backoff before marking the transaction as failed
Operator Offset Configuration
"As a tour operator, I want to customize how and which carbon credits are purchased so that I can control costs and branding for my clients."
Description

Create an interface allowing operators to configure offset preferences, including selecting preferred providers, setting markup or rounding rules, and defining whether offset costs are included in tour pricing or charged separately. Persist settings per operator account.

Acceptance Criteria
Selecting Preferred Carbon Offset Provider
Given an operator is on the Offset Configuration page, when they select a carbon offset provider from the list, then the selected provider is marked as default and displayed as the active choice in the UI; and when the operator saves settings, the selection persists after page reload.
Defining Markup and Rounding Rules
Given an operator enters a markup percentage (0–100%) and specifies rounding rules, when saving, then the inputs are validated for numeric bounds, the settings are stored, and subsequent offset cost calculations apply the defined markup and rounding.
Configuring Offset Cost Inclusion
Given an operator toggles the offset cost inclusion setting, when set to “included,” then all tour price previews display the offset cost within the total; when set to “separate,” the offset cost appears as a distinct line item in pricing breakdown.
Persisting Operator Preferences Across Sessions
Given an operator logs out and later logs back in, when navigating to the Offset Configuration interface, then all previously saved provider, markup, rounding, and inclusion settings are correctly loaded and displayed.
Validation of Configuration Inputs
Given an operator submits invalid configuration values (e.g., negative markup or markup exceeding 100%), when attempting to save, then the system prevents saving, highlights the invalid fields, and displays clear error messages.
Client Transparency Dashboard
"As a client booking an adventure tour, I want to see proof of carbon offset purchases so that I feel confident in the sustainability of my trip."
Description

Build a client-facing dashboard or itinerary section that displays carbon offset details, including the amount of CO₂ offset, provider certificates, and project descriptions. Ensure mobile-responsive design and brand theming to maintain a polished, cohesive client experience.

Acceptance Criteria
Viewing CO₂ Offset Details on Desktop
Given a client navigates to the itinerary dashboard on a desktop browser, When the carbon offset section loads, Then the total amount of CO₂ offset is displayed with correct units (kg or metric tons) pulled from the tour data
Accessing Provider Certificates on Mobile
Given a client taps the 'View Certificate' link in the carbon offset section on a mobile device, When the link is activated, Then the certification PDF opens in a new tab or modal and is fully readable and downloadable
Viewing Project Descriptions on Client Dashboard
Given a client clicks on a listed carbon offset project in the dashboard, When the project description panel opens, Then the full project description and key project details (location, provider, impact metrics) are displayed
Consistent Brand Theming in Dashboard
Given the client transparency dashboard is displayed, When compared against the operator's brand guidelines, Then all fonts, colors, and logos match the operator’s theme specifications without deviations
Mobile Responsiveness of Carbon Offset Section
Given a client views the carbon offset section on various screen sizes (iPhone, Android standards, tablets), When the layout adjusts, Then all elements (text, images, buttons) remain visible, legible, and interactive without horizontal scrolling
Reporting and Audit Trail
"As a finance manager, I want comprehensive offset purchase reports so that I can reconcile sustainability costs and ensure compliance with environmental reporting."
Description

Generate periodic and on-demand reports summarizing total carbon offsets purchased, cost breakdowns, provider breakdowns, and audit trails of API transactions. Enable CSV/PDF export for accounting and compliance purposes.

Acceptance Criteria
Scheduled Periodic Report Generation
Given a valid report schedule is configured, when the scheduled time arrives, then the system automatically generates a carbon offset report summarizing total offsets purchased, cost breakdowns, provider breakdowns, and API transaction audit trails without errors.
On-Demand Report Generation
Given an operator requests a report via the BookSprout interface, when the request is submitted, then the system generates the complete carbon offset report within 30 seconds and displays it for review.
CSV Export of Reports
Given a report is generated, when the operator selects CSV export, then the system downloads a .csv file containing all report data with appropriate headers, delimiters, and encoded in UTF-8.
PDF Export of Reports
Given a report is generated, when the operator selects PDF export, then the system downloads a printable .pdf file reflecting the report layout with correct formatting, branding, and all data sections.
Audit Trail Report Accuracy
Given the system records all API transactions, when a report is generated, then the audit trail section includes timestamped entries for each transaction with request and response details for compliance review.

Footprint Forecast

Predicts the estimated carbon emissions for proposed itineraries by analyzing factors like distance, transport modes, and group size. Operators can compare different route options, make data-driven decisions to reduce emissions, and present clients with eco-optimized tour plans before booking.

Requirements

Carbon Emission Calculation Engine
"As a tour operator, I want the system to calculate the estimated carbon emissions for each itinerary so that I can understand the environmental impact and present it to clients."
Description

Develop a robust calculation engine that automatically analyzes itinerary segments based on distance and transport mode, applies standardized emission factors, and aggregates results to provide a total carbon footprint in kilograms of CO2 equivalent. The engine should integrate seamlessly with the itinerary builder, recalculate in real time when routes or modes are modified, and support multi-segment trips for accurate, end-to-end emission estimates.

Acceptance Criteria
Initial Carbon Calculation Accuracy
Given an itinerary segment with a known distance and transport mode, when the engine calculates emissions, then it returns a CO2 equivalent value matching the standardized emission factor within a 2% margin of error.
Real-Time Recalculation on Itinerary Modification
Given an existing itinerary, when a user modifies the distance or transport mode of any segment, then the engine recalculates the total carbon footprint and updates the displayed value within 200 milliseconds.
Multi-Segment Itinerary Aggregation
Given a multi-segment trip with at least three legs, when the engine processes each segment, then it aggregates the individual emissions correctly and displays a single total CO2 equivalent value equal to the sum of each segment’s emissions.
Transport Mode Change Impact
Given a segment initially set to one transport mode, when the user switches to a different mode, then the engine applies the new emission factor and reflects the changed CO2 value, verifying that the delta matches the difference between the two mode factors.
Integration with Itinerary Builder Interface
Given a new or edited itinerary in the builder, when the itinerary is saved or previewed, then the carbon engine automatically injects the calculated total footprint into the itinerary summary and triggers no errors in the UI.
Alternative Route Comparison
"As a tour operator, I want to compare emissions for multiple route options so that I can select the most eco-friendly itinerary."
Description

Implement a side-by-side comparison interface that displays estimated emissions, distance, and other key metrics for multiple route options. The feature should allow operators to switch between different paths or modes and instantly see how each choice affects the overall carbon footprint, enabling data-driven decision-making for eco-friendly itinerary planning.

Acceptance Criteria
Comparing Emissions Between Route Options
Given an operator has selected at least two route options, When they click the ‘Compare Routes’ button, Then the interface displays estimated carbon emissions, total distance, and estimated duration side-by-side for each route.
Switching Transportation Modes
Given the comparison view is open, When the operator selects a different transport mode for a route option, Then the emissions, distance, and duration metrics update instantly to reflect the chosen mode.
Adjusting Group Size Effect on Emissions
Given the operator has specified a group size parameter, When they change the group size value, Then the carbon emission estimates for each route update in real-time based on the new group size.
Optimizing Route for Lowest Carbon Footprint
Given multiple route options are compared, When the operator selects ‘Optimize for Low Emissions’, Then the system highlights the route with the lowest calculated carbon footprint and reorders the list accordingly.
Exporting Route Comparison Report
Given the side-by-side comparison is complete, When the operator clicks ‘Export Report’, Then a downloadable PDF containing all compared metrics (emissions, distance, duration) and selected transport modes is generated.
Transport Mode Emission Factors Database
"As a system administrator, I want a database of transport mode emission factors so that calculations remain accurate as standards evolve."
Description

Build and maintain a centralized database of up-to-date emission factors for all supported transport modes (e.g., flights, trains, buses, boats, cars). The database must be easily extensible, allow batch updates, and integrate directly with the calculation engine to ensure accurate, industry-standard emission values are used in all forecasts.

Acceptance Criteria
Initial Emission Factor Data Import
Given an admin uploads a properly formatted CSV of emission factors When the system validates the file against schema Then all valid records are stored in the database and a summary report of successes and failures is generated
Real-time Emission Factor Update
Given an operator edits an existing emission factor in the admin UI When the update is submitted Then the change is reflected in the database with a timestamp and audit trail
Batch Update Processing
Given a batch update request is received via API When the payload contains multiple emission factor entries Then the system processes each entry, rolls back on errors, and returns a detailed result for each record
Integration with Calculation Engine
Given the itinerary calculation engine requests emission factors for a set of transport modes When the API call is made Then the latest values are returned within 200ms and no deprecated factors are included
Extensibility for New Transport Modes
Given a new transport mode definition is added through the admin interface When the mode’s emission factor and metadata are submitted Then the system accepts the entry without code changes and exposes it via the API
Group Size Adjustment
"As a tour operator, I want emission estimates to adjust based on group size so that per-person and total emissions are accurate."
Description

Enhance emission forecasts by incorporating group size variables, scaling total and per-person carbon estimates based on the number of travelers. The system should recalculate emissions dynamically when operators update group size, ensuring both total and individual footprint metrics remain precise and transparent.

Acceptance Criteria
Group Size Default Value Integration
Given a new itinerary is created without specifying a group size, When the system generates the footprint forecast, Then it defaults the group size to 1 and calculates total and per-person emissions based on that default.
Dynamic Carbon Calculation on Size Change
Given an existing itinerary with a defined group size and displayed emissions, When the operator updates the group size value, Then the system recalculates both total and per-person emissions dynamically within the itinerary view without requiring a page reload.
Per-Person Footprint Computation Display
Given an itinerary forecast is displayed, When group size and transport details are provided, Then the system displays both total emissions and per-person emissions clearly labeled and rounded to two decimal places.
Bulk Update Group Sizes Across Multiple Itineraries
Given the operator selects multiple itineraries, When a new group size is applied via the bulk edit feature, Then the system updates total and per-person emissions for all selected itineraries accurately and confirms success within the bulk edit confirmation dialog.
Edge Case Zero and Max Group Size Handling
Given the operator inputs a group size of zero or an unusually high number, When the system processes the input, Then it validates the input against business rules, rejects zero values with an error message, accepts valid high numbers up to the maximum threshold, and recalculates emissions accordingly.
Eco-Optimized Route Recommendation
"As a tour operator, I want the system to recommend eco-optimized route options so that I can reduce my itinerary’s carbon footprint."
Description

Create an intelligent recommendation engine that analyzes existing itinerary data and suggests lower-emission alternatives—such as different routes or transport modes—while providing insights on tradeoffs like time and cost. Recommendations should be ranked by emission reduction potential to guide operators toward greener options.

Acceptance Criteria
Displaying Ranked Low-Emission Alternatives
Given an existing tour itinerary, when the operator triggers eco-optimized recommendations, then the system must present at least three alternative routes ranked by highest to lowest carbon emission reduction, each showing estimated emissions, travel time, and cost differences.
Comparing Transport Mode Emission Tradeoffs
Given a selected leg of an itinerary, when the operator requests alternative transport modes, then the system must display comparative carbon emission estimates and associated time and cost tradeoffs for each available mode.
Sorting Recommendations by Emission Reduction
Given multiple recommended itineraries, when the system generates the list, then recommendations must be automatically sorted in descending order of percentage emission reduction relative to the original itinerary.
Applying Cost and Time Filters
Given user-defined maximum thresholds for additional cost or travel time, when recommendations are generated, then the system must only include routes that do not exceed those thresholds.
Exporting Selected Eco-Route to Itinerary
Given an operator selects a recommended eco-route, when exporting the itinerary, then the final trip plan must include the chosen route details, its carbon emission figures, and associated tradeoff insights in the client-facing export.

EcoBadge Showcase

Generates visually appealing eco-certification badges based on each tour’s carbon footprint and offset status. Operators can embed these badges in branded itineraries, marketing materials, and social media posts to highlight sustainability credentials and attract environmentally conscious travelers.

Requirements

Carbon Footprint Analysis Engine
"As an adventure tour operator, I want the system to automatically calculate each tour’s carbon footprint so that I can generate accurate eco-certification badges without manual effort."
Description

Implement a backend service that ingests tour activity data (transport, accommodation, meals) to calculate total carbon emissions using standardized emission factors. The service should automate footprint calculations for each booking, ensure data accuracy through validation rules, and store results in a central database to drive badge generation.

Acceptance Criteria
Ingest Tour Activity Data
Given a booking with transport, accommodation, and meals details, when the Carbon Footprint Analysis Engine runs, then it ingests all provided activity records without errors and logs any missing or malformed entries.
Validate Emission Factors
Given the standardized emission factor dataset, when the service loads emission factors, then each factor value matches the reference source within a 0.1% tolerance and any discrepancies are reported.
Calculate Total Carbon Emissions
Given complete tour activity data and validated emission factors, when the engine performs the calculation, then the total carbon emissions are computed as the sum of (activity quantity × factor) with a rounding precision of two decimal places.
Store Footprint Results
Given a calculated carbon footprint, when the service writes results to the central database, then each record includes booking ID, timestamp, total emissions value, and passes schema validation checks without errors.
Generate EcoBadge Data
Given stored carbon footprint and offset status, when an EcoBadge request is made, then the service returns a JSON payload containing badge fields (emissions value, offset percentage, certification date) conforming to the API specification.
Badge Template Customization
"As a tour operator, I want to customize the look and content of eco-badges so that they align with my brand identity and marketing collateral."
Description

Provide a UI component enabling operators to choose from multiple eco-badge designs, upload custom logos, select color schemes, and edit text fields. The interface must render a real-time preview of the badge, allow saving of custom templates, and integrate seamlessly with the itinerary builder and marketing materials modules.

Acceptance Criteria
Design Selection and Preview
Given an operator opens the badge customization UI When the operator selects a badge design from available templates Then the real-time preview updates to display the selected design within 2 seconds
Custom Logo Upload
Given an operator uploads a custom logo file in .png or .svg format under 5MB When the upload completes Then the logo appears in the badge preview without distortion, maintaining aspect ratio
Color Scheme Application
Rule: The UI allows selection of primary and secondary colors via a color picker Rule: The preview updates instantly to reflect color changes Rule: Text color maintains a minimum contrast ratio of 4.5:1
Text Field Editing
Given an operator edits badge text fields (title, subtitle) When the operator saves changes Then the preview displays updated text without overflow, using correct font size and alignment
Saving and Retrieving Custom Templates
Given an operator saves a customized badge template with a unique name When the operator revisits the template list Then the saved template appears in the list and loads correctly into the customization UI
Integration with Itinerary Builder
Given an operator inserts a saved badge template into an itinerary When the itinerary is exported as PDF or shared link Then the badge appears at the designated location with correct resolution and styling
Real-time Emissions Data Integration
"As an adventure tour operator, I want the system to pull current emissions and offset data automatically so that the eco-badges always display accurate and timely information."
Description

Integrate with external carbon offset and emission factor APIs to retrieve up-to-date data on carbon intensity and offset project status. Implement scheduled data syncs, error handling for API failures, and discrepancy logging to ensure badges reflect current sustainability credentials.

Acceptance Criteria
Successful API Sync for Emission Factors
Given valid API credentials and an active network connection When the system triggers a data fetch Then it retrieves the latest carbon intensity and offset project status for all tours within 2 minutes And stores the data in the local database formatted according to schema
Handling API Failure Responses
Given the external API returns an error or timeout When the system attempts to fetch emissions data Then it retries up to 3 times with exponential backoff And if all retries fail, logs the error with timestamp and API response code And sends an alert to the operator dashboard
Scheduled Data Synchronization
Given the scheduling configuration is set to hourly When the system clock reaches the scheduled time Then it automatically initiates the emissions data sync And logs the start and completion time of the sync job with status And ensures no overlapping sync processes occur
Discrepancy Logging Mechanism
Given current stored emissions data and newly fetched data When the difference exceeds 5% Then the system logs a discrepancy record with tour ID, old value, new value, and percent change And marks the tour for manual review in the admin interface
Badge Update after Data Refresh
Given new emissions data is successfully stored When a tour itinerary badge is requested Then the system generates the eco-certification badge reflecting the latest carbon footprint and offset status And the badge URL is updated in the itinerary metadata
Badge Embedding API
"As a developer, I want an API that provides badge assets and embed code so that I can automatically include eco-badges in various marketing and itinerary outputs."
Description

Develop a RESTful API endpoint that returns eco-badge assets (SVG and PNG formats) and code snippets (HTML/JS) for embedding in web pages, emails, and PDF itineraries. Support parameters for badge size, resolution, and style variations to enable flexible integration across platforms.

Acceptance Criteria
Embedding Badge via Web Page Integration
Given a valid badge ID and style parameters, when a GET request is made to the /badge endpoint with format=svg, size=medium, and style=light, then the API returns a 200 OK response containing a valid SVG badge asset and the correct HTML/JS snippet referencing the asset URL.
Generating Badge for Email Templates
Given valid badge parameters for an email context, when format=png and resolution=72dpi are requested, then the API returns a base64-encoded PNG asset suitable for inline embedding in email clients, along with an <img> HTML snippet.
High-Resolution Badge Download for Print Itineraries
Given a badge request with format=png and resolution>=300dpi, when the API is called, then it returns a download link to a high-resolution PNG file, and the file metadata indicates correct dimensions and resolution.
Style Variation Selection for Brand Consistency
Given multiple style variations (light, dark, color), when style parameter is set, then the API returns the badge asset rendered in the specified style, and the asset matches the published style guidelines.
Error Handling for Invalid Parameters
Given invalid parameters (unsupported format, size out of range, unknown style), when the API endpoint is invoked, then the API responds with a 400 Bad Request status and a descriptive error message indicating the invalid parameter.
Mobile-Friendly Badge Display
"As a traveler, I want to view eco-certification badges clearly on my mobile device so that I can easily see the tour’s sustainability credentials on the go."
Description

Ensure eco-badges are responsive and render correctly on mobile devices and within the BookSprout mobile itinerary viewer. Use scalable vector graphics and test across common device screen sizes to guarantee consistent visual quality and accessibility for end clients.

Acceptance Criteria
Responsive SVG Scaling on Mobile Devices
Given a mobile device with a screen width between 320px and 760px, when the eco-badge is displayed, then the SVG scales proportionally to the container without pixelation or overflow.
Consistent Rendering in BookSprout Mobile Itinerary Viewer
Given an itinerary loaded in the BookSprout mobile viewer on Android or iOS, when scrolling through the itinerary, then the eco-badge remains clear, with correct dimensions, and does not shift or overlap other elements.
Accessibility Compliance for Eco-Badges
Given a mobile device running a screen reader, when the eco-badge is focused, then the badge exposes an accessible text label describing the certification and status, meeting WCAG 2.1 AA standards.
Badge Performance Under Slow Network Conditions
Given a throttled network connection emulating 3G speeds, when the itinerary loads, then the eco-badge SVG loads and displays within 2 seconds with no layout shifts.
High-DPI Display Support for Badges
Given a device with a high-DPI display, when the eco-badge is rendered, then the image remains sharp with no blurriness at 2x or 3x pixel density.
Social Media Sharing Module
"As a tour operator, I want to share eco-badges on social media with pre-filled captions so that I can promote my sustainability achievements and engage an environmentally conscious audience."
Description

Create a widget that generates shareable badge posts for social media platforms (Facebook, Instagram, Twitter). Allow operators to customize captions, include click-to-share functionality, and track engagement metrics. The module should output ready-to-use images and short URLs for easy distribution.

Acceptance Criteria
Badge Post Generation
Given an operator selects a tour with an EcoBadge, When they open the social media sharing widget, Then the system generates a shareable image containing the EcoBadge with the correct carbon footprint and offset status.
Caption Customization
Given an operator is on the badge post preview screen, When they edit the default caption, Then the system updates the preview and saves the custom caption to be included on social media posts.
Click-to-Share Functionality
Given a badge post is ready to share, When the operator clicks the share button for a specific platform, Then the system opens the corresponding social media share dialog prefilled with the image and caption.
Short URL Generation
When the operator generates a badge post, Then the system creates a unique short URL (max 30 characters) that redirects to the branded itinerary landing page.
Engagement Metrics Tracking
When a badge post is shared, Then the system records views, likes, shares, and link clicks, And displays updated metrics in the operator dashboard within one hour of engagement.

Sustainability Snapshot

Creates a detailed, downloadable report summarizing a tour’s environmental impact, including total emissions, offset activities, and emission breakdown by segment. This report empowers operators to share transparent sustainability metrics with clients, partners, and stakeholders, reinforcing eco-friendly commitments.

Requirements

Data Aggregation Engine
"As a tour operator, I want the platform to automatically gather all relevant tour data so that I can produce an accurate environmental impact report without manual data entry."
Description

Develop a centralized engine that automatically gathers all relevant tour data—transport distances, durations, modes of travel, lodging, activities, and other key parameters—from existing booking and itinerary modules in real time. This engine ensures accurate, up-to-date input data for environmental calculations without manual intervention, improving data consistency and reducing administrative overhead.

Acceptance Criteria
Aggregated Tour Data Retrieval
Given an existing tour itinerary with bookings, when the Data Aggregation Engine runs, then it automatically gathers distances, durations, travel modes, lodging details, and activities into a single data structure within 2 seconds.
Real-time Data Sync Trigger
Given a modification to a booking or itinerary element, when the change is saved in its module, then the engine detects and incorporates the updated data into its aggregated output within 5 seconds.
Data Consistency Verification
Given source data in booking and itinerary modules, when the engine aggregates inputs, then the total distance, duration, and activity counts in the consolidated report exactly match the sum of individual values from each module with zero discrepancy.
Missing Data Alert Generation
Given a tour segment lacking required parameters (e.g., distance or travel mode), when the engine processes the tour, then it generates an alert listing the tour ID and the specific missing fields for operator review.
Performance Under Load
Given 100 simultaneous tour updates, when the engine processes all inputs, then the average processing time per update remains under 1 second and no errors or data omissions occur.
Emissions Calculation Module
"As a tour operator, I want the system to calculate carbon emissions for each tour segment so that I can understand and report our environmental footprint."
Description

Implement a calculation module that applies recognized CO₂ emission factors to each tour segment based on transport mode, distance, and activity type. The module should compute total and per-segment carbon footprints, provide a detailed breakdown, and allow for updates when emission factors change. This ensures transparency and adherence to industry standards.

Acceptance Criteria
Calculating Emissions for a Single Segment
Given a tour segment with a defined transport mode, distance, and activity type When the Emissions Calculation Module processes the segment Then it applies the correct CO₂ emission factor from the industry-standard database and returns the per-segment emissions value in kg CO₂e with a breakdown of calculation inputs.
Aggregating Total Tour Emissions
Given multiple calculated segment emissions values When the module aggregates them Then the total tour emissions equals the sum of all segment emissions and is displayed with a breakdown by segment and transport mode.
Updating Emission Factors
Given a new or revised CO₂ emission factor entry When the operator updates the emission factors repository Then all subsequent emission calculations use the updated factor and historical calculations remain tagged with their original factor versions.
Generating Detailed Emissions Breakdown Report
Given a completed emissions calculation for an entire tour When the user requests the detailed breakdown Then the module produces a downloadable report listing each segment’s transport mode, distance, activity type, emission factor used, per-segment emission, and total emissions.
Handling Invalid Input Values
Given inputs with missing or invalid transport mode, negative distance, or unsupported activity type When the module receives these inputs Then it returns a descriptive validation error message and does not perform any emission calculation.
Offset Activity Tracker
"As a tour operator, I want to record carbon offset activities within the system so that net emissions reflect both generated and offset emissions."
Description

Build functionality to record, manage, and link carbon offset purchases or activities—such as tree planting or certified offset credits—to individual tours. The tracker must calculate net emissions by integrating offset volumes and generate reconciliation records for auditing. This enables operators to transparently demonstrate eco-friendly commitments.

Acceptance Criteria
Recording Carbon Offset Purchase
Given an operator inputs offset purchase details (type, quantity, date) When the operator saves the offset Then the system creates a new offset record with accurate fields and displays a success confirmation
Linking Offset Activity to Tour Segment
Given an existing offset record and a selected tour segment When the operator links the offset to the segment Then the tour’s itinerary view displays the linked offset activity and applies its volume to the segment’s emissions
Calculating Net Emissions
Given a tour’s total emissions and all linked offset volumes When viewing the sustainability summary Then the system displays net emissions equal to total emissions minus sum of offsets with correct calculations
Generating Reconciliation Records
Given offset activities linked to a tour When the operator generates a reconciliation report Then the system produces an audit record listing gross emissions, each offset applied, net emissions, report date, and unique report ID
Exporting Offset Activity Data
Given multiple offset records linked to tours When the operator exports data to CSV or PDF Then the downloaded file contains fields: tour ID, offset type, volume, date, matching the on-screen offset activity list
Report Template Designer
"As a tour operator, I want to customize the sustainability report's branding and layout so that the report aligns with our company identity and professional standards."
Description

Create a customizable report designer that lets operators apply branding elements—logos, color schemes, fonts—to sustainability snapshot templates. The designer should allow layout adjustments, section ordering, and inclusion of charts, narratives, and summary tables. This ensures generated reports align with the operator’s brand identity and communication standards.

Acceptance Criteria
Adding Branding Elements to Template
Given an operator has opened the Report Template Designer and uploaded a logo, selected a color scheme, and chosen fonts; When they click "Apply Branding"; Then the designer preview updates to display the logo in the header, the chosen colors across sections, and the selected fonts applied to all text elements.
Reordering Report Sections
Given the template contains multiple sections (e.g., Introduction, Emissions Breakdown, Offset Activities); When the operator drags and drops a section to a new position; Then the designer updates the section order immediately and persists the new order when the template is saved and later reopened.
Customizing Chart Data Display
Given the operator selects a chart element in the template; When they modify chart settings (type, labels, data range); Then the chart preview updates to reflect the new configuration and the correct data values without distortion or loss.
Saving and Exporting Branded Report Template
Given the operator has finalized the template design; When they click "Save Template" and then "Export Report"; Then a downloadable PDF is generated using the current template settings, includes all branding elements, and matches the preview layout exactly.
Validating Template Responsiveness on Mobile
Given the operator checks the mobile preview mode; When they switch to different device sizes (smartphone, tablet); Then the template layout adjusts responsively, with readable text, correctly sized images, and preserved branding across all viewports.
Downloadable PDF Export
"As a tour operator, I want to download a detailed PDF report of the tour's environmental impact so that I can share it with clients and stakeholders."
Description

Enable generation of a high-quality, paginated PDF version of the Sustainability Snapshot report that includes all calculated metrics, segment breakdowns, offset summaries, charts, and branding elements. The export function should support direct download and automated email distribution, ensuring easy sharing with clients and stakeholders.

Acceptance Criteria
Operator Initiates PDF Export
Given an operator is viewing the finalized Sustainability Snapshot report, when they select the 'Export as PDF' option, then the system generates a PDF file that begins download within 5 seconds.
PDF Contains All Metrics and Charts
The exported PDF must include total emissions, offset activities, segment breakdown, and all charts exactly as displayed in the report view.
Branded Layout and Pagination
The PDF shall display the operator's branding (logo, colors, fonts) on each page and correctly paginate content without truncating tables or charts.
Direct Download Functionality
When the export completes, the PDF file named 'Sustainability_Snapshot_<TourName>_<Date>.pdf' is automatically downloaded to the user's device.
Automated Email Distribution
When configured, the system sends the exported PDF as an email attachment to specified recipients within 1 minute of generation, and logs the email delivery status.

GreenRoute Optimizer

Analyzes multiple route scenarios to recommend the lowest-emission path for each adventure. By assessing terrain, transport methods, and regional emission factors, this feature helps operators design tours that minimize environmental impact without sacrificing guest experience.

Requirements

Emission Data Integration
"As an adventure tour operator, I want to integrate regional emission factor data into the platform so that route emission calculations are accurate and up to date."
Description

Integrate a comprehensive database of regional emission factors into the platform, allowing automatic retrieval and updating of carbon emission values for different transport modes, terrains, and regions. Ensure seamless connection to trusted data sources and provide fallback mechanisms for missing data, so route emission calculations are accurate and reliable.

Acceptance Criteria
Automatic Emission Factor Retrieval
Given an operator selects a transport mode and region, When the itinerary is saved, Then the system retrieves the latest emission factor from the integrated database and displays it in the itinerary summary.
Fallback for Missing Emission Data
Given no emission factor exists for the selected transport mode and region, When calculating route emissions, Then the system applies a predefined default emission factor and logs a fallback event in the system log.
Scheduled Emission Factor Updates
Given the daily update schedule at 02:00 UTC, When the update job runs, Then the system retrieves updated emission data from the external source, updates the local database, and confirms successful completion without errors.
Data Source Unavailability Handling
Given the external emission data source is unreachable, When attempting real-time data retrieval, Then the system uses the last cached emission factors and displays a dashboard notification to the operator about data freshness.
Emission Factor Data Validation
Given a new emission dataset is imported, When data ingestion runs, Then each emission factor is validated to ensure values are within 0.1 to 10 kg CO2/unit and correctly formatted, rejecting and logging any anomalous entries.
Scenario Simulation Engine
"As an adventure tour operator, I want to simulate various route scenarios by adjusting parameters like transport methods and terrain so that I can compare emissions and select the best option."
Description

Develop a simulation engine that generates and compares multiple route scenarios based on parameters such as transport method, terrain difficulty, distance, and emission factors. Allow operators to customize parameters, run batch simulations, and view side-by-side comparisons of total emissions and key metrics.

Acceptance Criteria
Custom Parameter Input
Given the operator is on the Scenario Simulation configuration page When they input custom transport method, terrain difficulty, distance, and emission factor values Then the system accepts the inputs and saves them without errors
Parameter Validation and Error Handling
Given the operator provides invalid or missing parameters When they attempt to run the simulation Then the system displays clear, field-specific error messages and prevents simulation until inputs are corrected
Batch Simulation Execution
Given the operator has configured up to 50 route scenarios When they initiate a batch simulation Then the system completes simulations and returns results for all scenarios within 60 seconds
Side-by-Side Emission Comparison
Given simulation results are available When the operator selects multiple scenarios for comparison Then the system displays a side-by-side comparison of total emissions and key metrics in an interactive table
Lowest-Emission Path Recommendation
Given multiple route scenarios have been simulated When the operator requests a recommendation Then the system highlights the scenario with the lowest total emissions and shows the emission difference percentage relative to other scenarios
Optimal Route Recommendation Engine
"As an adventure tour operator, I want the system to recommend the lowest-emission route based on my scenario simulations and guest preferences so that I can offer eco-friendly tours without compromising quality."
Description

Implement an algorithm that analyzes simulated scenarios and recommends the route with the lowest total emissions while respecting constraints like travel time, guest comfort, and logistical feasibility. Provide transparency on how recommendations are derived and allow operators to tweak weightings for emission vs. experience trade-offs.

Acceptance Criteria
Basic Emission Optimization Scenario
Given a set of three alternative routes with predefined emission values and identical travel times, when the operator requests the optimal route, then the engine returns the route with the lowest total emissions.
Constraint Enforcement Scenario
Given routes with varying travel times and comfort ratings and operator-defined constraints (max 8 hours travel per day, min 3-star comfort), when the engine processes the routes, then it excludes any route violating constraints and recommends the lowest-emission among the remaining options.
Transparency Explanation Scenario
Given a recommended route, when the operator views the recommendation details, then the system displays a breakdown of emissions per segment, the applied weighting factors, and the total calculated emissions.
Weight Adjustment Impact Scenario
Given an initial route recommendation, when the operator adjusts the emission-to-experience weighting to prioritize experience by 70%, then the engine recalculates and returns a new route reflecting the adjusted preferences.
Performance Under Load Scenario
Given an itinerary with at least 10 segments and 20 route permutations, when the operator requests recommendations, then the engine responds with the optimized route within 5 seconds in 95% of test runs.
Emission Impact Visualization
"As an adventure tour operator, I want to visualize emission impacts across different route options on a map and in charts so that I can quickly understand and communicate environmental benefits."
Description

Create interactive visualizations including color-coded routes on maps, bar charts, and comparative tables that display emission data for each scenario. Enable operators to filter by transport type or region and view temporal or segment-based emission breakdowns to facilitate data-driven decision making.

Acceptance Criteria
Color-Coded Route Map Display
Given an operator selects a route scenario and opens the map view When the emission visualization is rendered Then the route segments must be overlaid with a gradient of colors corresponding to predefined emission ranges, and a legend must display the emission value associated with each color.
Emission Data Bar Chart Comparison
Given an operator selects two or more route scenarios When the emission bar chart is generated Then a bar chart must display comparative total emissions for each route, with clearly labeled axes, distinct colors per scenario, and hover tooltips showing exact emission values in kg CO₂.
Region-Specific Emission Filter
Given an operator applies a region filter When the filter is activated Then the map, charts, and tables update to display only the segments within the selected region, and the total emissions recalculated reflect only filtered data with an indicator showing active filters.
Temporal Emission Breakdown View
Given an operator enables the temporal breakdown option When the route timeline slider is adjusted Then the visualization updates to show emissions by time segment or date, with a line or area chart reflecting emission changes over time and labeled time intervals.
Segment-Based Emission Table Export
Given an operator clicks the export button When exporting the emission data Then a downloadable CSV or PDF file must be generated containing columns for segment name, transport mode, distance, and emissions, with rows sorted by segment order and a summary row for total emissions.
Exportable Itinerary with Carbon Footprint
"As an adventure tour operator, I want to export itineraries with detailed carbon footprint summaries so that I can provide clients with transparent environmental information."
Description

Allow operators to export trip itineraries in branded formats (PDF, DOCX) that include a detailed carbon footprint summary for each segment and the total trip. Ensure exported documents highlight emission savings compared to alternate routes and include contextual explanations for client transparency.

Acceptance Criteria
Export Itinerary as Branded PDF with Carbon Summary
Given an operator selects 'Export as PDF' and a tour itinerary, When the export is generated, Then the PDF includes the operator's branding, a detailed carbon footprint per segment, and total emissions.
Export Itinerary as Branded DOCX with Carbon Summary
Given an operator selects 'Export as DOCX' and a tour itinerary, When the export is generated, Then the DOCX document includes the operator's branding, a detailed carbon footprint per segment, and total emissions.
Highlight Emission Savings Compared to Alternate Routes
Given the GreenRoute Optimizer has evaluated alternate routes, When exporting an itinerary, Then the document highlights emission savings for the selected route versus the highest-emission alternative for each segment and the overall trip.
Include Contextual Explanations for Carbon Data
Given an itinerary export is generated, When viewed by a client, Then each carbon footprint figure includes an explanation of calculation methodology, emission factors used, and the environmental impact in understandable terms.
Client Accesses and Reviews Exported Itinerary
Given a client opens the exported itinerary file, When reviewing the document, Then all embedded images, tables, and branding render correctly on major PDF/DOCX viewers and the carbon footprint data is clearly legible.

Dynamic Discount Engine

Automatically adjusts last-minute discount rates in real time based on inventory levels, departure date proximity, and booking velocity. Operators maximize occupancy by offering the optimal discount at the right time, increasing chances of filling unsold spots without undermining overall profitability.

Requirements

Real-Time Inventory Monitoring
"As an adventure tour operator, I want to see live availability counts for each departure so that I can apply discounts based on the most current inventory levels and avoid empty spots."
Description

Continuously track available spots for each tour departure in real time by integrating with the reservation database and external booking channels. Provide up-to-the-minute inventory counts and signal when thresholds (e.g., low availability) are reached. This component ensures that discount calculations are based on accurate, current data, preventing under- or over-discounting due to stale inventory information.

Acceptance Criteria
Inventory Data Sync Verification
Given a booking or cancellation occurs in the reservation database, when the monitoring component polls the database, then the available spot count must update within 2 seconds to match the database record.
Low Availability Threshold Alert
Given a tour’s available spots drop below the predefined low-availability threshold, when the inventory count is updated, then the system must trigger a low-availability alert notification to the discount engine and operator dashboard.
External Channel Integration Consistency
Given bookings made through external channels (e.g., OTAs) update availability, when the external API responds, then the monitoring component must reflect the updated spot count with no more than 5 seconds of latency.
User Interface Real-Time Update
Given an operator is viewing a tour itinerary on the dashboard, when the real-time inventory component detects a change, then the displayed available spots must refresh automatically without requiring a manual page reload.
Data Latency Performance
Given continuous monitoring under normal load, when processing inventory updates, then the system must handle at least 100 updates per minute with an average processing latency of under 1 second per update.
Configurable Discount Rule Builder
"As an adventure tour operator, I want to create and manage discount rules so that I can automate pricing strategies that align with my occupancy and revenue objectives."
Description

Offer a user-friendly interface that allows operators to define customizable discount rules based on multiple criteria such as days until departure, remaining seats, booking velocity, and profitability targets. Enable operators to set priority, stacking rules, and minimum margin thresholds to prevent excessive discounts. This tool empowers operators to tailor discount strategies to their business goals without developer intervention.

Acceptance Criteria
Setting a Discount Based on Departure Date Proximity
Given an operator sets a rule for departures within X days; When a trip’s departure date is X days away or fewer; Then the system automatically applies the specified discount rate to bookings that match the condition.
Automatic Minimum Margin Enforcement
Given an operator configures a minimum margin threshold; When a discount rule would reduce the margin below the threshold; Then the system blocks the rule from activating and displays an error notification.
Prioritizing Multiple Discount Rules
Given an operator defines multiple overlapping discount rules with assigned priorities; When a booking meets multiple rule conditions; Then the system applies only the highest-priority rule and reflects the correct discounted price.
Stacking Discounts According to Operator Configuration
Given an operator enables discount stacking and sets the stacking sequence; When a booking qualifies for multiple rules; Then the system calculates and applies combined discounts in the specified order without exceeding the maximum allowable discount.
Real-Time Rule Validation and Feedback
Given an operator completes input of a new discount rule; When the operator saves the rule; Then the system validates rule parameters, highlights any conflicts or errors, and confirms successful creation within two seconds.
Dynamic Discount Calculation Engine
"As an adventure tour operator, I want the system to automatically compute the best discount rate based on my rules so that I can maximize occupancy while protecting profitability."
Description

Calculate optimal discount rates in real time by evaluating active rules against current inventory, time to departure, and booking trends. Use weighted scoring and profitability constraints to determine the maximum discount that encourages bookings without eroding margins. This engine serves as the core logic, ensuring discounts are data-driven and dynamically adjusted to market conditions.

Acceptance Criteria
High Booking Velocity Near Departure
Given the trip departure is within 3 days and booking velocity in the past 24 hours exceeds 80% of capacity, When the engine evaluates discounts, Then it applies a discount rate between the defined minimum and maximum thresholds to stimulate bookings without exceeding profitability constraints.
Low Inventory Last-Minute Push
Given fewer than 10% of spots remain and the departure date is within 48 hours, When the discount calculation runs, Then it increases the discount by at least 5% relative to the previous calculation, capped by the maximum allowable discount.
Extended Lead Time Slow Sales
Given departure is more than 30 days away and booking velocity is below 20% of capacity, When recalculating discounts, Then the engine applies a moderate discount (within configurable range) to improve early bookings while maintaining margin rules.
Profit Margin Constraint Enforcement
Given the calculated discount could reduce profit margin below the minimum threshold, When the engine finalizes the discount rate, Then it overrides the calculated value to the highest rate that still satisfies the minimum margin requirement.
Real-Time Data Refresh Trigger
Given new bookings or cancellations occur, When inventory or booking velocity data changes by more than 5%, Then the engine triggers an immediate recalculation and adjusts the discount rate accordingly within 1 minute.
Automated Pricing Application
"As an adventure tour operator, I want the platform to automatically update tour prices on my website and booking channels so that I don’t have to manually adjust rates and risk displaying outdated information."
Description

Seamlessly apply calculated discount rates to tour prices across all customer-facing channels, including the booking widget, mobile app, and partner integrations. Ensure price updates occur within seconds of discount recalculation, with built-in rollback mechanisms if errors are detected. This requirement guarantees that customers always see the latest, optimized price without manual updates.

Acceptance Criteria
Real-time Price Update on Web Booking Widget
Given a discount recalculation has completed, when the booking widget is loaded or auto-refreshed, then the displayed tour price is updated to the new discounted rate within 5 seconds without manual intervention.
Mobile App Reflects Updated Discounted Prices
Given a user opens the tour details in the mobile app after a discount recalculation, when the app fetches pricing, then it displays the latest discounted price within 5 seconds.
Partner Integration API Delivers Latest Prices
Given an external partner requests tour pricing via API after a discount recalculation, when the API response is returned, then it includes the updated discounted price and a timestamp indicating last update within 5 seconds of recalculation.
Automatic Rollback on Update Failure
Given an error is detected during automated price update, when rollback is triggered, then the system reverts all displayed prices across channels to the previous valid rate within 3 seconds and logs the error for review.
High-Volume Discount Application Under Load
Given simultaneous discount recalculations for multiple tours during peak booking periods, when price updates are executed, then all channels reflect the new prices within 10 seconds without failures or significant performance degradation.
Operator Override and Approval Workflow
"As an adventure tour operator, I want to review and approve discount adjustments before they are applied so that I can ensure pricing strategies remain in line with my business policies."
Description

Provide a control panel where operators can review, approve, or override automatic discount suggestions before they go live. Include audit trails, role-based permissions, and notification prompts when critical thresholds are breached. This workflow balances automation with human oversight, allowing operators to maintain final control over pricing decisions.

Acceptance Criteria
Viewing Pending Discount Suggestions
Given a logged-in operator with appropriate permissions When they access the Discount Control Panel Then the panel displays all pending automatic discount suggestions with details including suggested rate, inventory levels, and departure date proximity
Overriding Suggested Discount
Given a pending discount suggestion When the operator selects 'Override' and inputs a custom discount rate Then the system replaces the automatic suggestion with the operator’s rate and marks it as manually overridden
Approving Suggested Discount
Given a pending discount suggestion When the operator selects 'Approve' Then the discount suggestion is activated and applied to the trip’s pricing in real time
Audit Trail Records Operator Actions
Given any operator approval or override action When the operator confirms the action Then the system logs the action details—operator ID, timestamp, original suggestion, and final decision—in an immutable audit trail
Threshold Breach Notification
Given a discount suggestion that exceeds predefined critical thresholds When the suggestion is generated Then the system sends a real-time notification to designated operator(s) alerting them of the threshold breach
Performance Analytics Dashboard
"As an adventure tour operator, I want to view analytics on how discounts affect bookings and revenue so that I can refine my pricing strategies for better performance."
Description

Deliver a comprehensive dashboard that tracks key metrics such as occupancy rates, discount uptake, revenue impact, and booking velocity. Provide visualizations, trend analyses, and scenario simulations to help operators evaluate the effectiveness of discount strategies. This insight tool helps operators fine-tune rules and measure ROI of dynamic pricing efforts.

Acceptance Criteria
Real-time Metric Loading
Given the operator opens the Performance Analytics Dashboard When the dashboard initializes Then occupancy rate, discount uptake, revenue impact, and booking velocity metrics load and display within 5 seconds reflecting the latest data
Trend Analysis Visualization
Given the operator selects a metric and a time period When the chart renders Then a clear, interactive line chart displays daily values for the selected metric over the chosen period with hover tooltips showing exact values
Scenario Simulation Accuracy
Given the operator enters hypothetical discount rules When the simulation is executed Then the dashboard shows projected occupancy and revenue impacts with a confidence interval of ±5%
Customizable Date Range Filtering
Given the operator sets a custom start and end date When the filter is applied Then all dashboard metrics and visualizations update to show data exclusively within the specified date range
Exportable Reports Functionality
Given the operator initiates a report export When selecting CSV or PDF format Then the system generates and downloads a file containing current dashboard data and visualizations in the chosen format
Real-Time Notifications and Alerts
"As an adventure tour operator, I want to receive alerts when inventory is low or rules fail so that I can quickly address issues and maintain smooth pricing operations."
Description

Configure real-time alerts via email and in-app notifications for events like low inventory thresholds, rule failures, discount overrides, and unusual booking patterns. Allow operators to customize alert channels, severity levels, and recipient lists. This system keeps operators informed of critical changes and issues, enabling prompt action.

Acceptance Criteria
Low Inventory Threshold Alert
Given the operator has set a low inventory threshold for a tour, when the remaining spots drop below this threshold, then the system sends an email and in-app notification to all configured recipients within 5 seconds.
Rule Failure Notification
Given a discount rule fails to execute due to invalid parameters, when the failure occurs, then an in-app notification with error details and a failure code is delivered to the operator’s dashboard and via email within 10 seconds.
Discount Override Alert
Given an automated discount rate override is triggered, when the system applies the override, then an alert containing tour details, original discount, and override reason is sent via the operator’s chosen channels within 5 seconds.
Unusual Booking Pattern Alert
Given the system detects booking velocity exceeding three times the average rate in the past 24 hours, when this pattern is identified, then an in-app notification and email are sent to the operator with booking statistics and timestamped details.
Alert Channel Configuration Verification
Given the operator updates alert channels and recipient lists, when changes are saved, then a test notification is sent to each selected channel and recipient to confirm successful configuration.

Geo-Targeted Deals

Delivers region-specific discount offers to potential customers in proximity to tour departure locations through email or SMS campaigns. By focusing on nearby audiences, operators boost conversion rates and attract spontaneous local bookings, reducing travel friction and increasing off-peak sales.

Requirements

Geo-Fencing Setup
"As a marketing manager, I want to define and manage geographic zones around tour locations so that only users within proximity receive targeted deals, maximizing relevance and conversions."
Description

Implement a system that allows operators to define geographic boundaries around tour departure locations. The system will leverage GPS and IP-based geolocation services to detect prospective customers within these boundaries. Admins can draw polygons on a map interface, set multiple zones per tour, and manage zone metadata including radius, shape, and activation schedules. Upon detection of eligible users via web or mobile, the system flags them for campaign inclusion, ensuring accurate proximity targeting. This requirement ensures precision in local deal distribution, increases relevancy for potential customers, and reduces wasted marketing effort.

Acceptance Criteria
Operator Defines a Geo-Fencing Zone
Given an admin is on the Geo-Fencing Setup interface When they draw a polygon around a departure location and input metadata including radius, shape, and schedule Then the zone is saved with correct metadata and visible on the map
User Enters Active Geo-Fencing Zone
Given a prospective customer with location services enabled When they move into an active geo-fencing zone via web or mobile Then the system flags the user for campaign inclusion within 5 seconds
Editing an Existing Geo-Fencing Zone
Given an admin selects an existing zone When they adjust the polygon shape or activation schedule and save changes Then the zone updates accordingly without creating duplicates
Multiple Overlapping Zones Handling
Given a user enters an area where two zones overlap When proximity is detected Then the system assigns the user flags for both zones without conflict
Expired Zone Does Not Trigger
Given a zone that is outside its activation schedule When a user enters the geographic area Then no flag is set and no campaign inclusion occurs
Audience Segmentation Engine
"As a marketing manager, I want to segment my customer database based on location, booking history, and demographics so that I can tailor geo-targeted deals to the most receptive audiences."
Description

Develop an audience segmentation engine that categorizes customers based on their real-time location, past booking history, and key demographic factors. The engine will enable dynamic segment creation with flexible filters—such as radius, recency of visits, and customer preferences—and support saving and reusing segments for future campaigns. It will integrate with the CRM to pull up-to-date customer data and ensure segments automatically refresh as new data comes in. This functionality enhances targeting precision and campaign effectiveness.

Acceptance Criteria
Real-Time Location-Based Segment Targeting
Given a segment configured with a 50-mile radius filter and access to customers' real-time GPS location, when the segmentation engine executes, then only customers currently within 50 miles of the defined departure point are included, and any customer outside this radius is excluded.
Dynamic Segment Creation with Radius and Recency Filters
Given the segment builder interface, when the operator applies filters for a30-mile radius, booking date within the last 6 months, and preferred activity type, then the engine generates and displays a segment listing all customers matching all criteria, with segment size correctly reflecting filter constraints.
CRM Data Integration for Segment Accuracy
Given updated customer records in the CRM system, when the segmentation engine runs a refresh, then the segment reflects any changes (new bookings, updated demographics) within 5 minutes of CRM data update, ensuring all segments include the latest information.
Automatic Segment Refresh on Data Update
Given an existing saved segment, when new customer data (location, booking history, or preferences) enters the system, then the segment automatically updates within 2 minutes without manual intervention, maintaining consistency with the defined filters.
Saving and Reusing Custom Segments
Given a newly created custom segment, when the operator saves the segment with a unique name, then the segment is stored in the segment library, retrievable by name, and when reused, it executes the same filters and returns consistent results.
Campaign Builder Integration
"As an operator, I want to launch a geo-targeted deal campaign within the platform's campaign builder so that I can quickly deploy region-specific promotions without switching tools."
Description

Integrate geo-targeted segments into the existing campaign builder workflow so operators can seamlessly select location-based audiences when creating promotions. The integration will allow users to choose predefined or custom segments, schedule delivery times, personalize messaging with dynamic tokens, and set up A/B tests for deal variations. It will also provide a preview mode showing how offers render across channels. This requirement streamlines campaign creation and ensures geo-deals are deployed with minimal friction.

Acceptance Criteria
Selecting Geo-Targeted Segments
Given the operator is in the campaign builder and reaches the audience step, When they open segment selection, Then the UI displays predefined geo-targeted segments and an option to create custom segments with location and radius inputs, and Upon selecting any segment, the selection is immediately reflected in the campaign summary.
Scheduling Campaign Delivery
Given the operator has defined the campaign audience, When they navigate to the scheduling step, Then they can select date and time slots for email or SMS delivery, and The system validates the schedule against business hours and displays an error for invalid entries.
Personalizing Messages with Dynamic Tokens
Given the operator is editing campaign content, When they insert a dynamic token placeholder (e.g., {{customer_city}} or {{deal_expiry}}), Then the preview resolves each token to sample geo-specific values, and The final message sent uses the correct token values for each recipient.
Setting Up A/B Tests for Deal Variations
Given the operator wants to test two deal variations, When they enable A/B testing in the campaign options, Then they can define Variation A and Variation B content, split the audience percentage between them, and The system randomly assigns contacts accordingly and tracks performance metrics separately.
Previewing Offers Across Channels
Given the campaign is configured, When the operator clicks Preview Mode, Then the system displays fully rendered email and SMS previews for desktop, mobile, and various carriers, and The layout and dynamic content render correctly without truncation or formatting errors.
Handling Empty Geo Segments
Given an operator selects a geo-targeted segment with no contacts in range, When they apply the segment to the campaign, Then the system displays a clear warning that no recipients match the criteria and prevents scheduling until the segment is updated or changed.
Multi-Channel Messaging
"As a campaign manager, I want to send geo-targeted deals through email, SMS, and push notifications so that I can reach customers on their preferred channels and maximize engagement."
Description

Enable the dispatch of geo-targeted offers via email, SMS, and push notifications within a unified interface. The system will support template management with channel-specific variants, fallback logic for undelivered messages, and compliance with regional regulations (e.g., opt-in verification). Users can configure channel preferences per segment, preview message layouts, and apply throttling rules to control send volume. Integration with third-party gateways for SMS and push ensures high deliverability and real-time tracking of open and click rates.

Acceptance Criteria
Dispatch Email Offers to Local Segment
Given an operator has defined a geo-targeted segment within a 50-mile radius and selected email as the delivery channel, When the operator schedules the campaign, Then the system dispatches the promotional email only to subscribers within the specified radius and logs the send status for each recipient.
SMS Fallback for Undelivered Emails
Given a recipient's email returns a delivery failure, When the fallback logic is executed, Then the system sends the message via SMS using the predefined SMS template variant and records the fallback event in the delivery log.
Template Variant Preview Across Channels
Given a template with channel-specific variants exists, When a user previews the template for email, SMS, and push channels, Then the system displays the respective layout and content accurately for each channel without rendering errors.
Push Notification Compliance with Opt-In Verification
Given a segment includes users with and without push opt-in consent, When the campaign is launched, Then the system sends push notifications only to users who have valid opt-in status and excludes users without consent, logging compliance checks.
Throttling Rule Enforcement during Peak Sends
Given a throttling rule of 1000 messages per hour, When the campaign send volume reaches the limit within the hour, Then the system pauses further dispatching, queues remaining messages, and resumes sending when the next hour begins, ensuring the per-hour threshold is not exceeded.
Performance Analytics Dashboard
"As a business analyst, I want to view detailed performance metrics of my geo-targeted campaigns so that I can evaluate ROI and refine targeting strategies."
Description

Build a reporting dashboard specifically for geo-targeted deal campaigns, displaying metrics such as delivery rates, open and click-through rates by location, conversion rates per geo-zone, revenue generated, and customer engagement heatmaps. The dashboard will offer filters for date range, zone, channel, and segment, as well as exportable reports for deeper analysis. Interactive visualizations will help operators quickly identify high-performing areas and optimize future deals based on data-driven insights.

Acceptance Criteria
Dashboard Data Display
Given the operator opens the Performance Analytics Dashboard, when data is loaded within 5 seconds, then all metrics (delivery rate, open rate, click-through rate, conversion rate, revenue) display accurately with less than 1% variance from the source data.
Date Range and Geo-Zone Filtering
Given the operator selects a specific date range and geo-zone filter, when filters are applied, then the dashboard updates to show only metrics for the selected period and region, and the filter state persists when navigating between views.
Exportable Reports
Given the operator clicks the export button, when the export process completes, then a CSV file containing all visible metrics, filters used, and timestamp is downloaded within 10 seconds.
Interactive Heatmap Functionality
Given the operator hovers over or clicks a region on the heatmap, when interaction occurs, then the map highlights the region and displays a tooltip with localized metrics (deliveries, opens, clicks, conversions, revenue).
Real-Time Data Refresh
Given new geo-targeted campaign data is ingested, when data arrives, then the dashboard reflects updated metrics within 15 minutes without requiring a manual page refresh.
Localization and Compliance Support
"As a compliance officer, I want geo-targeted communications to automatically adapt to local language, legal requirements, and opt-in statuses so that we maintain regulatory compliance and user satisfaction."
Description

Implement localization for deal content, date/time formats, currencies, and legal disclaimers based on customer location and language preferences. The system will store translations and regional templates, automatically selecting the appropriate version at send time. It will also enforce communication compliance (e.g., GDPR, TCPA) by verifying opt-in status, managing unsubscribe requests, and logging consent records. Administrators can review and adjust localized templates and compliance settings per region to ensure regulatory adherence.

Acceptance Criteria
Localized Deal Content Rendering
Given a recipient with locale set to fr-FR and region France, when a geo-targeted deal email is sent, then the system uses the French translation from the regional template and all deal text is displayed in French.
Regional Date, Time, and Currency Formatting
Given a recipient in Japan with locale ja-JP, when generating the deal message, then dates are formatted as YYYY/MM/DD, times in 24-hour format, and currency values are displayed in Japanese Yen with the correct symbol.
Legal Disclaimer Localization
Given a campaign targeted at EU users, when the geo-targeted deal is dispatched, then the email includes the GDPR-compliant legal disclaimer in the recipient’s language as defined in the regional templates.
Opt-In Status Verification for GDPR and TCPA
Given a recipient’s contact record, when preparing to send a deal message, then the system verifies an active opt-in status for the chosen communication channel and blocks sending if no valid consent is recorded.
Unsubscribe Request Handling
Given a user clicks the unsubscribe link in a deal email or SMS, when the request is processed, then the contact record is updated to unsubscribed for that channel and the user receives a confirmation notification.
Consent Logging and Audit Trail
Given any opt-in or unsubscribe action occurs, when it is recorded, then the system logs the timestamp, user ID, region, channel, and method of consent change, and makes these logs retrievable in the admin audit interface.

FlashSale Scheduler

Allows operators to plan and automate time-limited flash sales for unsold spots days or weeks in advance. With customizable start/end times and discount parameters, operators can strategically target slow periods, streamline promotional workflows, and ensure timely deal rollouts without manual intervention.

Requirements

Flash Sale Campaign Setup
"As an adventure tour operator, I want to configure flash sale campaigns with specific discount rates and time windows so that I can promote unsold spots efficiently."
Description

Provide operators with an interface to define flash sale parameters, including selecting eligible tours or spot types, choosing discount types (percentage or fixed amount), and setting start and end dates and times. The module should validate inputs, allow saving drafts for later edits, and integrate seamlessly with the booking database to ensure only unsold spots are affected.

Acceptance Criteria
Selecting Eligible Tours
Given the operator opens the Flash Sale Campaign Setup interface, when they view the list of available tours, then only tours with unsold spots are displayed and selectable.
Configuring Discount Parameters
Given a tour is selected, when the operator chooses a discount type and enters a value, then the system validates that percentage discounts are between 1% and 100% and fixed amount discounts do not exceed the tour’s standard price.
Setting Flash Sale Dates and Times
Given discount parameters are configured, when the operator sets the start and end date/time, then the end date/time must be after the start date/time, both must be in the future, and the system displays an error if invalid.
Saving Draft Flash Sale Campaign
Given the operator has partially completed campaign inputs, when they click 'Save Draft', then the campaign is saved with a draft status, and all entered fields persist for later editing.
Finalizing and Activating Campaign
Given all required fields are valid, when the operator clicks 'Create Campaign', then the system saves the campaign, integrates with the booking database, and schedules the discount to apply only to unsold spots at the specified times.
Scheduling and Automation Engine
"As an adventure tour operator, I want flash sales to start and end automatically at the specified times so that I can run promotions without manual oversight."
Description

Implement a backend scheduler that automatically activates and deactivates flash sale campaigns at the configured times, updating pricing in real time across the platform. The engine should trigger notifications, change availability statuses, and log events for auditability, handling time zone differences and daylight savings correctly.

Acceptance Criteria
Scheduled Flash Sale Activation
Given a flash sale is scheduled to start at a defined date and time, When the system clock matches the configured start time, Then the campaign status must switch to 'Active', the tour prices must update by the configured discount, availability statuses must reflect the sale, notifications must be dispatched to subscribers, and an activation log entry with timestamp must be created.
Scheduled Flash Sale Deactivation
Given an active flash sale with a defined end time, When the system clock surpasses the configured end time, Then the campaign status must revert to 'Inactive', pricing must return to standard rates, availability must update accordingly, notifications must be sent to stakeholders, and a deactivation log entry with timestamp must be recorded.
Time Zone and Daylight Savings Handling
Given a flash sale scheduled by an operator in any time zone, When the sale start or end time falls within daylight savings transitions, Then the scheduler must apply the correct local time adjustments, trigger activation/deactivation at the intended local times, and reflect accurate times in notifications and logs.
Audit Logging of Scheduler Events
Given any flash sale activation or deactivation event occurs, Then the system must generate an audit log entry containing the event type (activation or deactivation), campaign ID, timestamp (in UTC), operator ID, and previous and new campaign statuses.
Real-Time Pricing Update Consistency
Given a flash sale becomes active, When a customer requests pricing information via the web or mobile API, Then the displayed price must reflect the discounted rate within one second of activation across all interfaces.
Discount Parameter Validation
"As an adventure tour operator, I want the system to validate my discount settings to avoid unintentional pricing errors so that all flash sales remain profitable and policy-compliant."
Description

Enforce business rules on discount parameters, such as maximum allowable percentage, minimum sale price thresholds, and non-overlapping sale periods. Provide real-time validation feedback in the interface to prevent invalid configurations and ensure compliance with pricing policies.

Acceptance Criteria
Maximum Discount Percentage Limit Enforcement
Given the operator sets a discount percentage above the max allowable limit When they attempt to save the flash sale configuration Then the system displays an error message indicating the maximum discount threshold and prevents saving
Minimum Sale Price Threshold Check
Given the operator enters a discount that results in a sale price below the minimum allowed price When they attempt to save the configuration Then the system blocks the save, shows an error about the minimum sale price violation, and highlights the problematic field
Non-Overlapping Sale Period Validation
Given the operator schedules a new flash sale period that overlaps with an existing sale When they save the new sale Then the system rejects the configuration and prompts them to adjust the period to avoid overlap
Real-time Feedback on Invalid Discounts
Given the operator inputs an invalid discount value (e.g., negative percentage or non-numeric entry) When they move focus away from the field Then inline validation appears immediately with an explanatory error message without requiring form submission
Successful Discount Configuration
Given all discount parameters comply with business rules When the operator saves the flash sale Then the system accepts the setup, updates the schedule, and displays a confirmation with the sale details
Flash Sale Analytics Dashboard
"As an adventure tour operator, I want detailed analytics on my flash sales so that I can measure their effectiveness and refine my promotional strategies."
Description

Extend the analytics module to include flash sale performance metrics such as total bookings, revenue uplift, redemption rates, and time-to-sell indicators. Present data in interactive charts and tables, enable date range filtering, and allow exporting reports for further analysis.

Acceptance Criteria
Flash Sale Metrics Overview
Given the analytics dashboard is loaded, when the user selects the flash sale metrics tab, then total bookings, revenue uplift, redemption rates, and time-to-sell indicators are displayed correctly in interactive charts and tables.
Date Range Filtering
Given flash sale data is displayed, when the user applies a custom start and end date filter, then only flash sales initiated within the specified date range appear in the charts and tables.
Export Flash Sale Report
Given filtered flash sale metrics are visible, when the user clicks the export button and selects CSV or PDF, then a downloadable report containing all displayed metrics is generated and downloaded.
Interactive Chart Drill-Down
Given flash sale performance charts are displayed, when the user clicks on a data point representing a specific flash sale, then detailed booking and revenue data for that flash sale is shown in a drill-down view.
No Data Handling
Given no flash sales exist in the selected period, when the dashboard loads, then a message 'No flash sale data available for the selected period' is displayed and all charts and tables remain hidden.
Customer Notification System Integration
"As an adventure tour operator, I want to automatically inform my customers about upcoming flash sales so that I can maximize participation and reduce manual outreach."
Description

Integrate with the platform’s email and SMS services to automatically notify targeted customer segments when flash sales go live. Support customizable notification templates, scheduling offsets (e.g. send 15 minutes before start), and opt-out handling according to user preferences.

Acceptance Criteria
Immediate Flash Sale Notification Trigger
Given a flash sale is scheduled and goes live at the specified time, When the start time is reached, Then the system must send email and SMS notifications to all targeted customer segments within 1 minute.
Scheduled Pre-Sale Reminder Dispatch
Given a flash sale has a pre-sale reminder configured 15 minutes before start, When 15 minutes remain, Then the system sends notifications to targeted segments using the pre-sale reminder template.
Customizable Template Application
Given multiple notification templates are configured, When the system sends notifications, Then each message populates dynamic fields (flash sale name, discount percentage, start and end times) correctly per the selected template and is delivered with the operator’s branding intact.
Opt-Out Preference Handling
Given a customer’s profile indicates email or SMS notifications are opted out, When a flash sale notification is triggered, Then the system excludes these customers from the dispatch list and logs the exclusion in the audit trail.
Notification Failure Logging and Retry
Given a notification send attempt fails due to a transient error, When the initial attempt fails, Then the system retries sending up to 3 times at 5-minute intervals and records any persistent failures in the failure log for operator review.
Flash Sale Calendar & Dashboard UI
"As an adventure tour operator, I want a consolidated view of my flash sale schedule so that I can manage and adjust campaigns at a glance."
Description

Develop a calendar-based and dashboard view where operators can see an overview of all scheduled flash sales, including statuses (upcoming, active, ended), key metrics, and quick actions to edit or cancel campaigns. The UI should be responsive and integrate with existing dashboard layouts.

Acceptance Criteria
Display Flash Sales Overview
Given the operator navigates to the Flash Sale dashboard, when there are scheduled flash sales, then the calendar view displays all upcoming, active, and ended flash sales with accurate color-coded statuses and correct date labels.
Edit Flash Sale Campaign
Given an upcoming flash sale exists, when the operator clicks the edit icon for that sale, then a modal window opens with the sale’s current start/end times and discount parameters pre-populated, and saving changes updates the calendar entry immediately.
Cancel Flash Sale Campaign
Given an active or upcoming flash sale, when the operator selects the cancel action and confirms the prompt, then the flash sale is removed from upcoming/active lists, marked as canceled in the calendar, and metrics update to reflect the change.
Responsive Dashboard Layout
Given the operator views the dashboard on desktop, tablet, or mobile, when the screen size changes, then the calendar and dashboard components reflow without overlapping or loss of functionality, and quick actions remain accessible.
Quick Metrics Display
Given the dashboard loads or refreshes, when flash sales are active or ended, then key metrics—such as spots sold, discount applied, and revenue generated—are displayed for each sale and update automatically at least every minute.

Personalized Promo Alerts

Sends automated, individualized notifications—via push, email, or in-app messages—to customers who’ve previously shown interest in similar tours or abandoned bookings. By delivering personalized last-minute offers based on user behavior and preferences, this feature re-engages prospects and drives higher conversion rates.

Requirements

Dynamic User Segmentation
"As a marketing manager, I want to segment users based on their past interests and behaviors so that I can send highly relevant promotional alerts that increase engagement and conversions."
Description

The system must analyze historical booking behavior, tour preferences, and interaction history to segment users into dynamic cohorts. This segmentation should update in real time as user data changes, enabling precise targeting of personalized offers.

Acceptance Criteria
Real-Time Cohort Update
Given a user updates their tour preferences or booking history, when the data change is recorded, then the system updates the user's cohort assignment within 30 seconds.
Preference-Based Cohort Assignment
Given a new user completes their profile with tour preferences, when the profile is saved, then the user is automatically assigned to a pre-defined cohort matching their preferences.
Behavior Triggered Re-Segmentation
Given a user abandons a booking flow, when the system detects the abandonment event, then the user is re-evaluated and moved to the 'abandoned booking' cohort within 1 minute.
Bulk Segmentation Processing
Given a dataset of 10,000 users, when a scheduled segmentation job runs, then all users are processed and assigned to appropriate cohorts within 2 hours without errors.
Segment Accuracy Validation
Given a user’s historical booking data and expressed preferences, when the system assigns the user to a cohort, then at least 95% of sample validations match manual segmentation results.
Multi-channel Notification Delivery
"As a traveler, I want to receive promo alerts through my preferred channel so that I don't miss out on last-minute offers."
Description

Integrate with push, email, and in-app messaging services to deliver personalized promotional alerts through the user's preferred channel. The system should ensure message consistency and fallback options if the primary channel is unavailable.

Acceptance Criteria
Abandoned Booking Email Delivery
Given a user abandons the booking process and prefers email, when 24 hours pass without completion, then the system sends a personalized email with relevant tour suggestions and a discount code within 1 hour.
Push Notification for Interested User
Given a user has shown interest in a tour and enabled push notifications, when a last-minute offer becomes available, then the system delivers a personalized push notification within 15 minutes containing tour details and a direct booking link.
Push Failure Fallback to In-App
Given a push notification delivery fails after three retries within 10 minutes, when the user next opens the app, then the system displays the same personalized promotional message as an in-app notification.
Email Delivery Fallback to In-App
Given an email bounce or undeliverable notification is received within 5 minutes, when fallback is triggered, then the system sends the identical promotional content as an in-app message and logs the email failure event.
Consistent Message Content Across Channels
Given a promotional alert is sent via multiple channels, when all messages are dispatched, then the content in email, push, and in-app messages must match exactly in wording, offer details, and branding, validated by automated content comparison tests.
Real-time Behavior Tracking
"As a product manager, I want to track user actions in real time so that I can trigger promotional alerts immediately after relevant events like abandoned bookings."
Description

Capture and process user interactions (e.g., view, wishlist, abandoned booking) in real time. This tracking module should feed into the segmentation engine and trigger alerts based on defined behavioral triggers.

Acceptance Criteria
Tour Details Page View Tracking
Given a user views a tour details page, When the page fully loads, Then the system records a 'view' event with user ID, tour ID, timestamp within 500ms and stores it in the event store.
Wishlist Event Recording
Given a user adds a tour to their wishlist, When the wishlist action is confirmed, Then the system captures a 'wishlist' event with user ID, tour ID, timestamp within 500ms and forwards it to the segmentation engine.
Abandoned Booking Detection
Given a user starts a booking process and does not complete payment within 15 minutes, When the session times out, Then the system records an 'abandoned_booking' event with session details and triggers an alert to the messaging queue.
Segmentation Trigger for Promotional Alert
Given the segmentation engine receives a behavior event matching a promotional trigger, When the event matches predefined rules, Then the system generates and dispatches a personalized promo alert via the user's preferred channel within 1 minute.
Real-time Processing Performance
Given 1000 events per second are generated by user interactions, When the real-time tracking module processes the stream, Then the end-to-end latency from event capture to segmentation engine ingestion does not exceed 1 second with zero data loss.
Personalized Content Generation
"As a user, I want promotional messages tailored to my preferences and past interests so that the offers feel relevant and compelling."
Description

Automatically generate customized promotional messages by merging user data (name, past tours, preferences) with real-time availability and pricing information. The content should support dynamic template fields and promotional conditions.

Acceptance Criteria
Abandoned Booking Re-Engagement
Given a user abandons the booking process after selecting a tour and entering their name and email, when the system detects the abandonment within 24 hours, then it generates and sends a personalized promotional message that includes the user’s name, the abandoned tour details, current availability, and a unique discount code.
Preference-Based Tour Suggestion
Given a returning user with recorded preferences for hiking and wildlife tours, when new tours matching those preferences become available, then the system automatically generates and sends a personalized alert that includes the user’s name, tour description, dates, pricing, and a call-to-action link.
Real-Time Availability Notification
Given a tour’s remaining spots drop below a configurable threshold (e.g., five seats), when that condition is met, then the system generates and sends a message to interested users with the tour name, number of spots left, updated price, and urgency messaging.
Birthday Offer Campaign
Given a user’s birthday falls within the next seven days and they meet the minimum past-spend criteria, when the system’s daily job runs, then it generates a personalized birthday promotional message including the user’s name, birthday greeting, eligible discount percentage, and tour suggestions.
High-Value Customer Upsell
Given a user has spent over a specified threshold in past bookings, when a premium upgrade option is available for a tour they viewed, then the system generates and sends a personalized upgrade offer including the user’s name, original booking history summary, upgrade benefits, and additional cost.
Scheduling and Throttling Engine
"As a user, I want to control the frequency and timing of promo alerts so that I receive notifications at convenient times without feeling overwhelmed."
Description

Implement a scheduling system to queue and dispatch alerts at optimal times (e.g., last-minute slots) and throttle frequencies per user to avoid spamming. Include rules for blackout periods and user-defined alert windows.

Acceptance Criteria
Optimal Dispatch Timing for Last-Minute Alerts
Given a tour start time within 48 hours, when scheduling an alert, then the system dispatches the alert no earlier than 24 hours and no later than 2 hours before start time.
User Throttling Compliance Within a 24-Hour Window
The system enforces a maximum of 3 alerts per user in any rolling 24-hour period; additional alerts are queued or dropped according to policy, and throttle events are recorded in the audit log.
Blackout Period Enforcement During Holidays
During configured blackout periods, the system suppresses all outgoing alerts; suppressed alerts are logged with a blackout reason and timestamp.
Custom User-Defined Alert Window Adherence
When a user-defined alert window exists, the system dispatches alerts only within the specified start and end times; alerts outside the window are rescheduled or queued.
Scalability Under High-Volume Queues
Under load of 10,000 queued alerts, the system processes and dispatches each alert within 5 minutes of its scheduled send time without failures.
Analytics and Reporting Dashboard
"As an operator, I want to view performance metrics for promo alerts so that I can optimize future campaigns and measure ROI."
Description

Provide operators with a dashboard displaying metrics such as open rates, click-through rates, conversion rates, and revenue attribution for promo alerts. Enable filtering by segment, channel, and campaign.

Acceptance Criteria
Default Metrics Display on Dashboard Load
Given an authenticated operator on the Analytics Dashboard, When the dashboard loads, Then the open rates, click-through rates, conversion rates, and revenue attribution metrics display accurately for all promo alerts.
Filter Metrics by Customer Segment
Given the Analytics Dashboard view, When the operator selects a customer segment filter, Then the dashboard refreshes to show metrics only for promo alerts sent to that segment.
Filter Metrics by Notification Channel
Given the Analytics Dashboard, When the operator applies a filter for a specific notification channel, Then the displayed metrics update to reflect only alerts sent via that channel.
Filter Metrics by Campaign
Given the Analytics Dashboard, When the operator chooses a specific campaign filter, Then only metrics associated with that campaign are shown and the filter indicator displays the campaign name.
Revenue Attribution Drill-down
Given the Analytics Dashboard, When the operator drills down into the revenue attribution metric, Then the dashboard displays a breakdown of revenue per promo alert with date, segment, channel, and campaign details.

Revenue Recovery Insights

Provides real-time analytics on the performance of last-minute discounts, including redemption rates, incremental revenue generated, and margin impact. Operators gain clear visibility into which deals drive bookings and profitability, empowering data-driven decisions to fine-tune future discount strategies.

Requirements

Real-time Data Ingestion
"As an adventure tour operator, I want the system to ingest booking and discount redemption data in real time so that I can view up-to-date performance metrics immediately."
Description

Implement a backend service that continuously ingests live booking transactions and discount redemption events, normalizes and stores the data in a centralized analytics database. Ensure low-latency processing to make fresh metrics available within minutes of each transaction, integrating seamlessly with the existing booking pipeline and data warehouse.

Acceptance Criteria
Continuous Booking Data Stream Availability
Given the real-time ingestion service is operational When a new booking transaction occurs in the booking pipeline Then the transaction is ingested into the analytics database within 2 minutes And no duplicate or missing records are observed
Real-time Discount Redemption Event Capture
Given a customer redeems a last-minute discount When the redemption event is emitted by the booking system Then the event is processed and stored in the analytics database within 1 minute And the stored record includes booking ID, discount code, redemption timestamp, and margin impact
Data Normalization and Validation
Given raw booking and redemption events arrive When the service processes these events Then all fields are normalized to the defined analytics schema (ISO 8601 timestamps, numeric values for amounts, standardized identifiers) And records failing schema validation are routed to an error queue with descriptive error messages
Analytics Database Consistency Check
Given the ingestion service has run for a 5-minute window When a reconciliation query runs against the source and analytics tables Then the count of ingested records matches the count of source events And any discrepancies are logged for investigation within 5 minutes of detection
Seamless Integration with Booking Pipeline
Given the existing booking pipeline handles live transactions When the ingestion service is deployed and enabled Then end-to-end booking latency increases by no more than 100ms on average And no transactions fail or are delayed beyond SLA thresholds
Interactive Analytics Dashboard
"As an operator, I want to interactively explore discount performance metrics so that I can identify which deals drive bookings."
Description

Design and build a front-end dashboard that displays key performance indicators—redemption rates, incremental revenue, and margin impact—using interactive charts, tables, and drill-down capabilities. Enable operators to filter by discount code, tour type, and date range, and to export reports in PDF or CSV format, all within the branded BookSprout interface.

Acceptance Criteria
Filter and Drill-down by Discount Code
Given the operator is viewing the Interactive Analytics Dashboard When they select a specific discount code from the filter dropdown Then all charts and tables update to display redemption rate, incremental revenue, and margin impact only for bookings using that code And drill-down details show per-tour performance data for the selected discount code And exporting the report yields a PDF/CSV containing only the filtered data
Date Range Filter Accuracy
Given the operator chooses a custom date range on the dashboard When they apply the date range filter Then the dashboard data refreshes to include only bookings and discounts redeemed within the specified dates And summary metrics (redemption rate, incremental revenue, margin impact) recalculate accordingly And the date range selection persists when navigating between dashboard sections
Export Filtered Report as PDF
Given the operator has applied one or more filters (discount code, tour type, date range) When they click the ‘Export as PDF’ button Then a PDF is generated that matches the on-screen data and visual styling of BookSprout’s branded interface And the PDF includes charts, tables, filter summary, and export timestamp And the download begins automatically without errors
Interactive Chart Tooltip and Drill-down View
Given the operator hovers over any data point on the redemption rate, incremental revenue, or margin impact chart When the hover occurs Then a tooltip displays the exact value, date, discount code or tour type And clicking the data point opens a detailed view listing individual booking records contributing to that data point
Branded Interface Consistency
Given the dashboard is rendered within the BookSprout application When the operator interacts with charts, filters, and export functions Then all UI elements adhere to BookSprout’s design system (colors, typography, spacing) And the dashboard header displays the operator’s logo and account name And no unstyled or generic components appear
Customizable Metrics Configuration
"As an operator, I want to customize metrics and apply filters so that I can analyze performance for specific tours or time frames."
Description

Create a configuration interface that allows operators to define custom time windows (e.g., last 7 days, 30 days), groupings (tour type, location), and benchmark targets. Store these preferences per user or organization, and apply them dynamically to all analytics views to support personalized insights without code changes.

Acceptance Criteria
Custom Time Window Selection
Given the operator is on the metrics configuration page When they input a start date and an end date Then the system stores the custom time window and applies it to all relevant analytics calculations.
Grouping by Tour Type
Given the operator selects 'Tour Type' as the grouping criterion When viewing the revenue recovery insights Then metrics are correctly grouped by each tour type and displayed separately.
Benchmark Target Setting
Given the operator enters a benchmark target value for redemption rate or incremental revenue When they save their configuration Then the benchmark is persisted and shown as a reference line on the analytics charts.
User Preference Persistence
Given the operator has configured custom time windows, groupings, and benchmarks When they log out and log back in Then their saved preferences are automatically loaded and applied to the analytics dashboard.
Dynamic Application of Custom Settings
Given the operator updates any custom configuration setting When navigating between different analytics views Then the system immediately applies the new settings without requiring a manual page refresh.
Automated Alerting & Notifications
"As an operator, I want to receive alerts when discount performance deviates from targets so that I can take timely action."
Description

Implement a threshold-based alerting system that monitors redemption rates and margin impacts against user-defined targets. Generate real-time notifications via email, SMS, or in-app messages when performance deviates beyond set thresholds, including actionable summaries and links to detailed analytics.

Acceptance Criteria
Real-Time Email Alert for Redemption Rate Drop
Given a user-defined redemption rate threshold When the actual redemption rate falls below the threshold Then the system sends an email to the operator within 5 minutes containing the metric values, deviation amount, and a link to detailed analytics
SMS Notification for Margin Impact Exceeding Threshold
Given a user-defined margin impact threshold When the margin impact of last-minute discounts exceeds the threshold Then the system sends an SMS alert within 3 minutes with summary data and a link to the margin analytics dashboard
In-App Banner Notification for Performance Deviation
Given thresholds for redemption rate and margin impact When either metric deviates beyond set thresholds Then an in-app banner appears on the operator dashboard within 1 minute showing the metrics, deviation details, and a button to view full insights
Alert Resolution Navigation Link
Given a dispatched notification (email, SMS, or in-app) When the operator clicks the provided link Then the system navigates directly to the detailed analytics page filtered to the relevant discount campaign within 5 seconds
Threshold Configuration Update Confirmation
Given a change to redemption rate or margin impact thresholds in settings When the operator saves new threshold values Then the system displays a confirmation message and sends a summary notification confirming the updated thresholds
Historical Trend & Forecasting
"As an operator, I want to view historical trends and forecasts for discount performance so that I can anticipate future outcomes and plan strategy."
Description

Develop analytics modules that render historical trend analyses of discount performance over selectable periods, and apply statistical forecasting models to predict future redemption rates and revenue impact. Display trends and forecast confidence intervals to help operators anticipate outcomes and plan discount strategies.

Acceptance Criteria
Viewing Historical Redemption Trends
Given an authenticated operator, when they navigate to the Revenue Recovery Insights module and select a historical date range, then the system displays a line chart of redemption rates over the selected period with each data point matching stored database values and the chart rendering within 2 seconds
Forecasting Future Redemption Rates
Given the operator has chosen a forecast horizon and discount type, when they trigger the forecasting function, then the system runs the statistical model and displays predicted redemption rates for each future time interval
Displaying Confidence Intervals
Given a forecast result is available, when the forecast chart is rendered, then the UI visually highlights the confidence interval region and displays exact upper and lower bounds in tooltips on data point hover
Comparing Discount Performance Across Periods
Given the operator selects two distinct historical periods, when they request a comparison view, then the system presents side-by-side metrics for each period (redemption rate, incremental revenue, margin impact) and highlights percentage differences
Exporting Trend and Forecast Reports
Given historical trend and forecast data are displayed, when the operator clicks the Export button, then the system generates a PDF report containing all relevant charts and tables and initiates the download within 3 seconds

Template Vault

Access a curated library of professionally designed, platform-specific templates for social posts and stories. Operators can quickly select and apply the perfect layout—complete with optimized dimensions and visual hierarchy—to create eye-catching itinerary snapshots without needing design expertise.

Requirements

Template Library Catalog
"As an adventure tour operator, I want to browse a curated library of social media templates so that I can quickly select a design that aligns with my trip’s theme and brand."
Description

Provide a centralized, curated library of professionally designed social media templates optimized for posts and stories, categorized by theme, style, and platform requirements. The catalog should integrate seamlessly with the platform’s UI, allowing operators to browse high-quality designs that showcase adventure itineraries with minimal effort. Each template must adhere to platform-specific dimensions and visual hierarchy best practices, ensuring polished, branded output without requiring design expertise.

Acceptance Criteria
Browsing Templates by Category
Given the operator is on the Template Library Catalog page, When they select a category filter (e.g., Adventure, Wildlife, Water Sports), Then only templates tagged with the selected category are displayed in the catalog view.
Filtering by Platform Dimension
Given the operator applies a platform filter for social post dimensions (e.g., Instagram Post 1080x1080, Facebook Story 1080x1920), When the filter is activated, Then only templates matching the specified dimensions are shown and others are excluded.
Previewing Template Details
Given the operator clicks on a template thumbnail, When the detail modal opens, Then the modal displays a full-resolution preview, template name, category tags, dimensions, and a ‘Use Template’ button.
Applying a Template to an Itinerary
Given the operator selects a template and clicks ‘Use Template’, When the system applies the template, Then the template is inserted into the itinerary editor with correct dimensions, formatting, and placeholder text.
Responsive UI Integration
Given the operator accesses the Template Library Catalog on a mobile device, When they browse or filter templates, Then the UI adjusts layout for mobile screens, ensuring thumbnails, filters, and buttons remain fully visible and functional without horizontal scrolling.
Advanced Filtering and Search
"As an adventure tour operator, I want to filter templates by theme, style, and dimensions so that I can efficiently locate the most suitable designs for my itinerary snapshots."
Description

Implement robust filtering and search capabilities within the template vault, allowing operators to narrow down template options by category (e.g., Instagram Stories, Facebook Posts), visual style (e.g., minimalist, bold), color palette, and orientation. The search function should support keyword queries and return relevant templates instantly, streamlining the selection process and reducing time spent on design discovery.

Acceptance Criteria
Quick Category Filter Application
Given the template vault is loaded When the operator selects the "Instagram Stories" category Then only templates labeled "Instagram Stories" are displayed within 200ms
Keyword Search Responsiveness
Given the template vault is visible When the operator enters the keyword "minimalist" into the search bar Then templates tagged with "minimalist" appear instantly, with results returned within 250ms
Multi-attribute Filter Combination
Given the template vault is loaded When the operator applies filters for "Facebook Posts", "bold" style, and "blue" color palette Then only templates matching all three criteria are displayed
No Results Handling
Given the operator’s filter selections yield no matching templates When the vault shows no results Then a message "No templates found. Try broadening your filters." is displayed along with a "Clear All Filters" button
Reset Filters Functionality
Given one or more filters are applied When the operator clicks the "Clear All Filters" button Then all filter selections are removed and the full set of templates is redisplayed
Real-time Template Preview
"As an adventure tour operator, I want to preview itinerary content within a chosen template in real time so that I can verify branding and layout accuracy before finalizing."
Description

Offer a dynamic, real-time preview feature that populates templates with the operator’s itinerary data, including images, text, and branding elements. The preview should update immediately as parameters or content change, showing exact renderings for different platforms (e.g., mobile vs. desktop). This ensures operators can validate the look and feel of their social posts before exporting.

Acceptance Criteria
Real-time Image Update
Given an operator replaces an itinerary image in the template, when the new image is selected and saved, then the preview pane must update the image within one second, maintaining correct aspect ratio, crop, and resolution.
Branding Element Synchronization
Given an operator changes the logo or primary color scheme in settings, when the update is applied, then the preview must immediately reflect the new branding across both mobile and desktop layouts without requiring a page reload.
Text Content Live Refresh
Given an operator edits any itinerary text field (title, description, dates), when the text is modified, then the preview must update in real time with the correct font style, size, alignment, and handle overflow or truncation according to template rules.
Platform-Specific Layout Toggle
Given an operator switches between mobile and desktop view modes, when the view toggle is activated, then the preview must instantly adjust to display the exact layout, dimensions, and interactive elements of the selected platform.
Performance Under High Load
Given an itinerary containing 20 or more entries, when the operator makes any content change, then the real-time preview must update within two seconds without UI lag or freezing, ensuring smooth interaction.
Template Customization Tools
"As an adventure tour operator, I want to customize template elements like text, fonts, and colors so that I can tailor the design to match my brand identity without needing external design tools."
Description

Enable in-platform customization of template elements such as text fields, fonts, colors, image placeholders, and layout adjustments. Operators should be able to drag-and-drop images, edit text directly on the canvas, choose from brand color palettes, and resize or reposition components. All changes must adhere to the template’s visual hierarchy to maintain a polished appearance.

Acceptance Criteria
Inline Text Editing on Canvas
Given a text field on the template canvas, when the operator clicks into it and modifies the content, then the new text is saved on blur or Enter and immediately displayed on the canvas without overlapping adjacent elements.
Image Drag-and-Drop Functionality
Given an image placeholder on the template, when the operator drags and drops an image from the media library onto it, then the image is automatically inserted, scaled to fit within the placeholder boundaries, and maintains its original aspect ratio.
Brand Color Palette Application
Given the brand color palette panel is open, when the operator selects a brand color and applies it to one or multiple elements, then those elements update in real time to the selected color and pass WCAG AA contrast requirements.
Component Size and Position Adjustment
Given any template component selected on the canvas, when the operator resizes or drags it, then the component adheres to canvas margins, snaps to the layout grid, and does not exceed canvas bounds.
Font and Style Selection
Given the typography toolbar is accessible, when the operator selects a new font family, size, or weight for a text element, then the text updates immediately to reflect the selection and matches the chosen style without rendering errors.
Visual Hierarchy Constraint Enforcement
Given the template’s visual hierarchy rules, when the operator attempts to reposition or resize elements in a way that breaks the hierarchy, then the system blocks the change and displays a contextual warning explaining the hierarchy constraint.
One-click Export and Sharing
"As an adventure tour operator, I want to export and share completed templates with one click so that I can publish them directly to social media without leaving the platform."
Description

Provide a one-click export feature that generates high-resolution image or video files in the correct dimensions for each social media platform. Include direct sharing integrations for major platforms (e.g., Instagram, Facebook, Twitter) and options for downloading files to local storage. The export process must preserve visual quality and branding consistency.

Acceptance Criteria
Export Instagram Post Image
Given a user selects an Instagram post template from the Template Vault, when they click the one-click export button for Instagram Post, then the system generates a high-resolution JPEG file at 1080×1080 pixels that preserves all template elements and prompts the user to download it.
Export Instagram Story Video
Given a user selects an Instagram Story video template, when they click the one-click export for Instagram Story, then the system produces a 9:16 MP4 video file encoded at 1080×1920 resolution with a maximum size of 30 MB and automatically begins download.
Export Facebook Post Image
Given a user selects a Facebook post template, when they click export for Facebook Post, then the system generates a PNG file at 1200×630 pixels with no loss of image quality and shows a success notification with download link.
Direct Sharing to Twitter
Given a user has generated an export for Twitter, when they choose the Share to Twitter option, then the system opens a Twitter sharing dialog with the exported image or video pre-attached and the template caption prefilled.
Download to Local Storage
Given a user completes an export for any platform, when the export finishes, then the system saves the file to the user’s local download directory and displays a confirmation message.
Branding Consistency in Exports
Given any template is exported to any platform, when the export is generated, then the system ensures that the user’s brand colors, logos, and fonts match exactly as defined in the account’s brand settings.

AutoCaption Genius

Leverage AI to automatically generate engaging, keyword-rich captions with relevant hashtags and emojis tailored to each itinerary. This feature saves time, boosts discoverability, and ensures consistent voice and tone across social channels, driving higher engagement and conversion.

Requirements

AI Caption Generation
"As an adventure tour operator, I want the platform to automatically generate optimized captions for each itinerary, so that I can quickly create engaging social posts and attract more customers without spending time crafting text manually."
Description

The system must utilize a robust AI model to analyze itinerary details and automatically craft engaging, keyword-rich captions with appropriate hashtags and emojis. This feature will integrate directly into the itinerary builder, enabling operators to generate social media-ready captions in a single click. By automating caption creation, it reduces manual effort, ensures consistent brand voice, and increases social media reach and conversion rates.

Acceptance Criteria
Single-Click Caption Generation
Given an itinerary with valid trip details When the operator clicks "Generate Caption" Then the system generates and displays an AI-crafted caption in under 3 seconds
Contextual Keyword Integration
Given AI-generated captions When analyzing itinerary details Then each caption includes at least two location or activity keywords, with the primary keyword appearing within the first three words
Brand Voice Consistency
Given a selected brand voice profile When generating a caption Then the output adheres to at least three distinct style guidelines defined in the profile
Hashtag and Emoji Optimization
Given AI-generated captions When reviewing hashtags and emojis Then each caption contains 1–5 relevant hashtags from the top 20% trending metrics and 1–3 emojis aligned to itinerary theme
Character Limit Compliance
Given platform social media limits When generating captions Then each caption’s length is between 50 and 280 characters inclusive
Custom Voice & Tone Profiles
"As a tour operator, I want to customize the voice and tone used in generated captions, so that the content aligns with my brand personality and appeals to my target audience."
Description

Introduce customizable voice and tone profiles that allow operators to define brand-specific language preferences, style guidelines, and tone, which the AI uses when generating captions. This ensures consistency across all social channels and allows operators to maintain their unique brand identity. The profiles can be saved and applied globally or per itinerary.

Acceptance Criteria
Create Voice & Tone Profile
Given the operator is on the Voice & Tone Profiles page and has clicked “Create New Profile” with valid inputs for name, language preferences, and style guidelines, When the operator clicks “Save,” Then the new profile is saved to the system, appears in the profile list, and is available for global or per-itinerary application.
Edit Existing Voice & Tone Profile
Given the operator selects an existing profile from the list and modifies its brand language preferences or style guidelines, When the operator clicks “Save Changes,” Then the updated profile reflects the new settings, overwrites the previous version, and retains its association with any itineraries where it was applied.
Delete Voice & Tone Profile
Given the operator selects a profile that is not currently applied to any published itinerary, When the operator clicks “Delete” and confirms the action, Then the profile is removed from the system and no longer available for selection.
Apply Profile to Itinerary
Given the operator is editing an itinerary and the Voice & Tone Profile dropdown is available, When the operator selects a saved profile and saves the itinerary, Then the selected profile is associated with the itinerary, and is stored for use during caption generation.
Generate Caption Using Profile
Given an itinerary with an associated voice & tone profile exists and the operator clicks “Generate Caption,” When the system runs the AI caption generator, Then the output caption uses the profile’s language preferences, style guidelines, and tone, includes relevant hashtags and emojis, and displays in the preview.
Hashtag & Emoji Recommendation Engine
"As a social media manager, I want smart suggestions for hashtags and emojis tailored to each trip's theme, so that I can improve post visibility and engagement without manual research."
Description

Develop an intelligent recommendation engine that suggests relevant hashtags and emojis based on itinerary themes, destinations, and predicted social engagement trends. The engine will analyze historical performance data and current social media trends to recommend tags that maximize discoverability and engagement.

Acceptance Criteria
Hashtag Suggestions for Adventure Itineraries
Given an itinerary labeled “adventure trekking” When the recommendation engine processes the itinerary Then it returns at least 5 relevant hashtags with a relevance score ≥ 0.75 and sorted by predicted engagement descending
Emoji Recommendations for Tropical Destinations
Given an itinerary destination “Bali” When the engine analyzes the itinerary context Then it suggests at least 3 emojis that accurately represent beach, culture, and landmarks with a confidence score ≥ 0.7
Real-Time Trend-Based Tag Updates
Given current social media trends updated in the last 24 hours When a user requests recommendations Then the engine incorporates at least 2 trending hashtags from the past 24 hours into the top 5 suggestions
Exclusion of Irrelevant or Banned Tags
Given a configured banned-hashtag list When recommendations are generated Then none of the suggested hashtags appear in the banned list and the engine logs excluded tags for audit
Consistency Across Similar Itineraries
Given two itineraries with identical themes but different destinations When both are processed by the engine Then they share at least 60% of core hashtag recommendations with remaining tags tailored to each destination
Bulk Caption Export & Scheduling
"As a marketing coordinator, I want to export and schedule multiple captions at once to my preferred social media tools, so that I can efficiently plan and automate posts without manual copying."
Description

Enable operators to bulk export generated captions into popular social media scheduling tools (e.g., Hootsuite, Buffer) or native CSV formats, along with associated metadata like hashtags and recommended posting times. This integration streamlines the workflow, allowing users to plan and automate posting across multiple platforms.

Acceptance Criteria
Export Captions to Hootsuite via Native Integration
Given a set of generated captions and a connected Hootsuite account, when the user selects Hootsuite and initiates a bulk export, then each caption with its hashtags and emojis is posted as a draft in Hootsuite with recommended posting times populated; and the user sees a confirmation message listing successfully created drafts.
Export Captions to Buffer via Native Integration
Given a set of generated captions and a connected Buffer account, when the user chooses Buffer and clicks export, then all captions along with metadata (hashtags, emojis, posting times) are uploaded to Buffer as scheduled posts, and the user receives a success notification with links to each scheduled post.
Export Captions as CSV File with Metadata
Given generated captions exist, when the user selects “Export CSV,” then a CSV file is downloaded containing columns for caption text, each associated hashtag, emoji list, recommended posting time (with timezone), and itinerary reference ID; and the file opens without errors in common spreadsheet applications.
Apply Recommended Posting Times During Export
Given captions have recommended posting times based on social analytics, when exporting via integration or CSV, then each caption entry includes a timestamp formatted in the user’s selected timezone and scheduled according to platform limits (e.g., no past times), and invalid times are flagged in an export summary.
Handle Bulk Export Errors and Notifications
Given a bulk export of over 100 captions, when the export process encounters platform API failures or validation errors, then the system retries failed entries up to three times, logs any remaining failures, and presents the user with a detailed report of successes and failures including error reasons.
Caption Performance Analytics
"As a marketing analyst, I want to monitor how different captions perform on social media, so that I can refine caption strategies and improve future AI recommendations."
Description

Integrate analytics to track the performance of AI-generated captions, measuring metrics like engagement rate, click-throughs, and hashtag effectiveness. Provide a dashboard where operators can review performance data, give feedback, and retrain the AI model for continuous improvement.

Acceptance Criteria
Review Caption Engagement Metrics
Given a published itinerary with AI-generated captions and at least one social post, When the operator views the caption analytics dashboard, Then the system displays the total number of engagements (likes, comments, shares), calculates the engagement rate as (total engagements ÷ total impressions) × 100, and presents a trend line for the past 30 days.
Analyze Click-Through Rates
Given captions containing tracked links, When the operator selects the click-through analytics tab, Then the system displays the total number of clicks, computes the click-through rate (clicks ÷ impressions × 100), and renders a time-series chart for the last 14 days.
Evaluate Hashtag Effectiveness
Given captions that include multiple hashtags, When the operator opens the hashtag performance section, Then the system lists the top 10 hashtags by engagement, shows each hashtag’s individual impression, engagement, and click metrics, and ranks them by performance.
Dashboard Data Filtering
Given the analytics dashboard, When the operator applies a custom date range or metric filter (e.g., engagement type, caption variant), Then the dashboard updates displayed metrics within 5 seconds to reflect only data matching the selected filters.
Model Retraining Feedback Loop
Given that the operator provides feedback on caption performance and rates its relevance and tone, When feedback is submitted, Then the system records the feedback, associates it with the corresponding captions, triggers a confirmation message, and queues the data for the next AI model retraining cycle.

StoryStream

Transform static itinerary snapshots into dynamic, vertical story sequences or short slideshow videos with smooth transitions, music, and animations. Ready for Instagram Stories, Facebook Reels, and TikTok, StoryStream helps operators showcase trips in immersive, snackable formats that captivate audiences.

Requirements

Vertical Story Builder
"As an adventure tour operator, I want to arrange my itinerary content into a vertical, story-style sequence so that I can showcase trips in a visually engaging, social media–ready format."
Description

Provide an intuitive drag-and-drop interface for assembling itinerary content into a vertical story sequence. Users can arrange photos, text cards, maps, and icons into slides with customizable layouts. The builder supports adding, reordering, and grouping elements, ensuring seamless creation of immersive, mobile-first stories that reflect brand styling.

Acceptance Criteria
Creating a New Slide
Given the user opens the Vertical Story Builder When the user clicks the “Add Slide” button Then a new blank slide is appended to the end of the slide sequence
Reordering Slides in the Story Sequence
Given the user views multiple slides in the builder When the user drags a slide from one position and drops it into another Then the slide sequence updates to reflect the new order without data loss
Grouping Multiple Elements on a Slide
Given a slide contains at least two elements (image, text, icon) When the user selects the elements and chooses “Group” Then the elements form a single grouped object that can be moved and resized together
Applying Custom Layout to a Slide
Given the user has an empty or existing slide When the user selects a predefined layout template Then the slide updates to the chosen layout, positioning placeholders correctly for content insertion
Ensuring Brand Styling Consistency
Given the operator’s brand settings (colors, fonts, logo) are configured When the user adds or edits any slide element Then the element’s style adheres to the brand settings and reflects them in real time
Itinerary Data Integration
"As a tour operator, I want to auto-populate my story with existing trip data so that I can save time and maintain consistency across my marketing materials."
Description

Automatically import itinerary details (titles, dates, locations, activities) and associated media (photos, icons) from BookSprout’s trip database. The system maps data fields to story elements, reducing manual input. Synced updates ensure that any itinerary changes reflect instantly in the story draft.

Acceptance Criteria
Itinerary Data Import Success
Given a valid itinerary exists in BookSprout’s database When the user initiates an import in StoryStream Then all itinerary details (titles, dates, locations, activities) appear in the story draft within 5 seconds And each imported element matches the source data exactly
Media Assets Association
Given an itinerary has associated media (photos, icons) in BookSprout When the user runs the import process Then all media files attach to their corresponding story elements And each media asset displays at the correct resolution and orientation
Data Field Mapping Accuracy
Given a predefined mapping configuration between itinerary fields and story elements When the import executes Then each itinerary field (title, date, location, activity) maps to the correct story element slot And no required fields remain unmapped
Real-time Itinerary Sync
Given an existing story draft imported from BookSprout When the itinerary is updated in BookSprout (e.g., date or activity change) Then the story draft reflects the updates within 5 seconds And any removed itinerary items no longer appear
Import Error Handling
Given invalid or incomplete itinerary data exists in BookSprout When an import attempt is made Then the system displays a clear error message specifying the missing or invalid fields And no partial or corrupted data is added to the story draft
Media Import & Optimization
"As a user, I want to import and optimize my photos and videos automatically so that my final story meets platform standards and looks professional."
Description

Allow users to upload photos, videos, and branded assets directly or select from BookSprout’s media library. Automatically optimize media (resize, compress, apply filters) to meet platform specifications without quality loss. Users can crop and adjust visual parameters within the tool.

Acceptance Criteria
Direct Media Upload via Dashboard
Given a user uploads a photo or video file under 100MB, when the upload completes, then the system automatically resizes to platform specifications, compresses to under 80% original size without visible quality loss, and displays the optimized media in the user’s library.
Selecting from Media Library
Given a user opens the media library, when they select an existing asset, then the selected media is previewed with applied optimizations and is available for insertion into StoryStream without additional processing steps.
Cropping and Adjusting Visual Parameters
Given a user crops or adjusts brightness, contrast, or filters on an uploaded image, when they save changes, then the preview updates instantly, the adjustments are persisted, and the optimized version meets platform resolution and file-size requirements.
Handling Unsupported Formats
Given a user attempts to upload a file in an unsupported format, when the upload is initiated, then the system rejects the file, displays an error message explaining supported formats, and prevents the file from entering the optimization queue.
Bulk Media Upload and Optimization
Given a user uploads five or more media files simultaneously, when the upload completes, then all files are processed within two minutes, and each optimized file appears in the library with correct dimensions, compression, and without processing errors.
Music & Animation Library
"As a marketing specialist, I want to add music and animations to my story so that it feels dynamic and captures viewer attention."
Description

Offer a built-in library of royalty-free music tracks and preset animation templates for slide transitions, text reveals, and element motions. Users can preview, apply, and adjust animation duration, easing, and layering to enhance storytelling. Licensing details are embedded to ensure compliance.

Acceptance Criteria
Preview Music Track
Given a user selects a music track from the library When the user clicks 'Preview' Then the system begins playing the track within 2 seconds at the preview volume And the user can pause or stop playback by clicking 'Pause' or 'Stop'
Apply Animation Template
Given a user chooses a slide in the StoryStream editor When the user selects an animation template Then the template is applied to the selected slide And a visual preview appears reflecting the preset transition, text reveal, or motion
Adjust Animation Properties
Given an applied animation template When the user modifies duration, easing, or layering settings Then the updated properties are saved And the preview playback reflects the new animation timing and order
View Licensing Details
Given a user selects a music track or animation template When the user views its details Then the system displays the royalty-free license type, usage restrictions, and attribution requirements And all displayed information matches the embedded licensing metadata
Export StoryStream Content
Given a user has added music and animations to their StoryStream project When the user clicks 'Export' Then the system generates a video or slideshow file with the chosen music track and all animations correctly rendered And the exported file duration matches the project timeline without audio or animation clipping
Platform Export & Formatting
"As a social media manager, I want to export my story in the correct format for different platforms so that I can publish immediately without further editing."
Description

Generate export files formatted to the exact specifications of Instagram Stories/Reels, Facebook Reels, and TikTok. Outputs include vertical video (MP4) with correct aspect ratios, duration limits, and embedded metadata. Users can choose presets or customize resolution and format settings.

Acceptance Criteria
Instagram Stories Export with Default Preset
Given the user selects the Instagram Stories preset When the user initiates export Then the system generates a vertical MP4 video with 9:16 aspect ratio And the duration does not exceed 15 seconds And the video file is downloadable
Custom Resolution and Format Settings
Given the user customizes resolution and format settings When the user initiates export Then the exported file matches the selected resolution (e.g., 1080x1920 or 720x1280) And the file format matches the user choice (e.g., MP4 or MOV) And the video maintains correct orientation
Export Duration Enforcement for TikTok
Given the user selects the TikTok preset When the user initiates export Then the system enforces a maximum duration of 60 seconds And prevents exports exceeding this limit And provides an error message if the limit is exceeded
Embedded Metadata Verification
Given an export is completed When inspecting the exported file metadata Then the file contains embedded metadata including platform identifier, trip name, and export timestamp And metadata complies with target platform requirements
Export File Accessibility and Download
Given an export completes successfully When the user accesses the export history Then the user can download the exported file directly from the interface And file size is within expected limits (e.g., under 100MB) And the video plays back correctly in a browser preview
Preview & Edit Mode
"As a content creator, I want to preview and refine my story within the tool so that the final output matches my creative vision without guesswork."
Description

Provide a real-time WYSIWYG preview that displays slides with animations, transitions, and music synchronization. Users can scrub through the timeline, adjust timings, swap elements, and see instantaneous feedback. Version history allows reverting to previous edits.

Acceptance Criteria
Slide Preview with Animations
Given the user opens Preview Mode, when they click play, then animations and transitions display smoothly in real time without visual glitches.
Music Synchronization Scrubbing
Given the user drags the playhead on the timeline, when the playhead position changes, then the music and slide content remain synchronized and resume at the correct timestamp.
Element Swap Instant Update
Given the user swaps an element in the slide (image, text, or animation), when the swap is confirmed, then the preview updates immediately to reflect the new element without requiring a manual reload.
Timing Adjustment Immediate Feedback
Given the user adjusts the slide duration in the timeline panel, when the duration value is modified, then the preview reflects the updated timing instantly and the slide plays for the new duration.
Version History Reversion
Given the user accesses the version history and selects a previous edit, when they click the revert button, then the preview and timeline restore to the exact state of the selected version.

BrandSync

Automatically apply operators’ brand elements—logos, color palettes, fonts, and watermark placements—to every snapshot. BrandSync ensures consistency across all shared content, reinforcing brand identity and professionalism while eliminating manual design adjustments.

Requirements

Brand Asset Management
"As an operator, I want to upload my brand assets so that the system can use my logos, fonts, and colors automatically."
Description

Operators can upload and manage brand assets—including logos (SVG/PNG), color palettes (hex codes), custom fonts (OTF/TTF), and watermark files—through an integrated media library. The system validates file types and sizes, stores assets securely, and provides version control for updates. This requirement ensures that all brand elements are centralized, accessible, and ready for automated application, reducing manual handling and potential inconsistencies.

Acceptance Criteria
Uploading a Valid Logo File
Given the operator selects a valid SVG logo file under 5MB and clicks upload, then the system validates the file type and size, stores the asset securely, and displays the logo thumbnail in the media library within 2 seconds.
Rejecting Invalid File Type or Oversized Upload
Given the operator attempts to upload a file with an unsupported format or exceeding the size limit, then the system rejects the upload and displays an error message specifying allowed formats and maximum file size.
Updating an Existing Brand Asset Version
Given the operator uploads a new version of an existing asset, then the system creates a new version entry, preserves the previous version, updates the asset to the latest version, and increments the version number.
Secure Storage and Access Control
Given an operator uploads any brand asset, then the system encrypts the file at rest, applies access control permissions, and prevents unauthorized users from downloading or modifying the asset.
Viewing Asset Details and Version History
Given the operator selects an asset in the media library, then the system displays the file name, type, size, upload date, current version, and a complete version history in the asset details panel.
Brand Template Designer
"As an operator, I want to configure brand templates so that the layout and placement rules apply consistently to all snapshots."
Description

Provide an interface for creating and configuring brand templates that define the placement, size, and behavior of logos, watermarks, color schemes, and fonts on snapshots. Users can drag-and-drop elements onto sample images, set default margins and opacity levels, and save multiple template profiles. This requirement ensures consistent layout rules that align with each operator’s branding guidelines.

Acceptance Criteria
New Brand Template Creation
Given the user is in the Brand Template Designer, When the user drags and drops a logo onto the sample image, sets placement, size, margins, opacity, color scheme, and font, and clicks 'Save', Then the system creates a new template profile with the configured settings and displays it in the template list.
Existing Brand Template Modification
Given the user selects an existing template, When the user updates element placement or style settings and clicks 'Save', Then the system updates the template profile and applies the changes to previews and future snapshots.
Template Preview Rendering
Given the user has configured or modified a template, When the user clicks 'Preview', Then the system renders the sample snapshot image showing all logos, watermarks, color schemes, and fonts positioned and styled as defined in the template.
Manage Multiple Templates
Given the user has created multiple templates, When the user views the template list, Then the system displays each template’s name and creation date, and provides options to Edit, Rename, or Delete with a confirmation prompt on deletion.
Default Template Application
Given the user has designated a template as 'Default', When the user generates a new snapshot, Then the system automatically applies the default template’s branding elements without additional configuration.
Automated Brand Styling Engine
"As an operator, I want the system to automatically apply my brand elements to generated snapshots so that I don't have to manually style each one."
Description

Develop the core engine that applies saved brand templates to each generated snapshot. The engine processes images server-side or client-side, overlaying logos and watermarks, applying color tints, and embedding fonts according to the template rules. It supports batch processing and ensures high performance without degrading load times, guaranteeing that every snapshot is styled automatically and consistently.

Acceptance Criteria
Batch Watermarking with Custom Logo
Given a batch of snapshots is submitted for processing When the Automated Brand Styling Engine runs Then each image includes the operator’s logo in the correct position and size, the watermark at specified opacity, and the correct color tint matching the brand palette within 2% variance; processing time per image must not exceed 300ms
Real-time Brand Preview
Given a user uploads a snapshot in the web UI When the client-side engine applies the brand template Then the preview renders with the exact fonts, colors, and watermarks defined in the template within 1 second and matches the final server-side output pixel-for-pixel
High-Resolution Image Processing
Given a high-resolution snapshot (over 10MB) is sent to the server When the server-side engine applies branding Then the processed image is returned in under 2 seconds, memory usage stays below 500MB, and branding elements are correctly applied without quality degradation
Custom Font Embedding
Given a template specifies a custom font and color tint When the engine processes a snapshot Then the custom font is embedded in the image metadata, the color tint is applied with at least 95% color accuracy, and no processing errors occur
Missing Logo Fallback
Given a template is missing a logo file When the processing engine runs Then it logs a warning, applies a default placeholder watermark, completes processing without failure, and notifies the user of the fallback
Snapshot Preview and Approval Workflow
"As an operator, I want to preview styled snapshots before sharing so that I can ensure they meet my standards."
Description

Implement a preview and approval workflow where users can view styled snapshots before finalizing or sharing them. The workflow includes side-by-side comparisons of raw vs. styled images, an approval button, and options to request template adjustments. This requirement ensures operators maintain quality control and confidence in the branded output before client delivery.

Acceptance Criteria
Preview Raw vs Styled Snapshot
Given a user has generated a snapshot, When the user clicks ‘Preview’, Then the system displays the raw image and the styled version side by side within the preview modal.
Approve Styled Snapshot
Given a user is viewing the styled snapshot preview, When the user clicks the ‘Approve’ button, Then the snapshot’s status is updated to ‘Approved’ and the image is locked from further template edits.
Request Template Adjustment
Given a user is viewing the styled snapshot preview, When the user clicks ‘Request Adjustments’ and submits adjustment details, Then a notification is sent to the design template team and the snapshot remains pending.
Bulk Approval of Snapshots
Given a list of snapshots with pending approval, When the user selects multiple snapshots and clicks ‘Approve All’, Then all selected snapshots are marked as ‘Approved’ and a confirmation message is displayed.
Mobile Preview and Approval
Given a user accesses the snapshot preview on a mobile device, When the user taps on the snapshot, Then the side-by-side preview loads responsively and the approve/request adjustment options function identically to desktop.
Dynamic Brand Update Synchronization
"As an operator, I want brand updates to propagate to future snapshots so that changes are always reflected."
Description

Ensure that any updates to brand assets or templates—such as new logos, revised color schemes, or font changes—are automatically applied to all future snapshot generations. Provide an option to retroactively update pending or draft snapshots. This requirement guarantees that brand changes propagate seamlessly without requiring manual rework, maintaining consistency across communications.

Acceptance Criteria
Applying New Brand Logo to Future Snapshots
Given the operator uploads a new logo in the Brand Assets section When a new snapshot is generated Then the snapshot displays the new logo in the designated header area and no old logos appear
Synchronizing Updated Color Palette Automatically
Given the operator updates the primary and secondary color codes When generating any future snapshot Then the snapshot’s UI elements use the updated color codes
Enforcing Updated Font Across Future Snapshots
Given the operator changes the font family in the brand templates When future snapshots are generated Then all text elements use the new font and no legacy fonts remain
Retroactive Update for Pending Snapshots on Brand Asset Change
Given the operator opts to retroactively update pending or draft snapshots When they click the “Apply to Pending” option Then all pending snapshots are updated to incorporate the latest logo, colors, and fonts
Confirmation of Brand Asset Versioning Post-Update
Given the operator updates brand assets When they view a snapshot’s metadata Then the metadata shows the brand version timestamp matching the latest update
Multi-Profile Brand Handling
"As a tour operator working with multiple brands, I want to manage separate brand profiles so that I can quickly switch between branding settings."
Description

Support the creation and management of multiple brand profiles within a single operator account, allowing users—such as agencies or operators with sub-brands—to switch between different logos, palettes, and templates seamlessly. Each profile maintains its own assets and templates, ensuring clear separation and preventing cross-contamination of brand elements.

Acceptance Criteria
Creating a New Brand Profile
Given I am an operator with a valid account When I create a new brand profile by providing a unique name, logo, color palette, and font Then the profile is saved, appears in the brand profile list, and can be selected
Switching Between Brand Profiles
Given I have multiple brand profiles available When I select a different brand profile before generating a snapshot Then all visual elements—logo, colors, fonts, watermarks—update to match the selected profile
Importing Assets to a Profile
Given I am editing a specific brand profile When I upload logo and watermark files in supported formats (PNG, SVG, JPEG) Then the system validates, stores them under that profile, and makes them available for template selection
Duplicating an Existing Brand Profile
Given I have an existing brand profile When I choose to duplicate it Then the system creates a new profile named '<original name> Copy' with identical assets and templates that can be edited independently
Deleting a Brand Profile
Given I have multiple brand profiles and at least one non-default profile When I delete a selected non-default profile Then the system removes its assets and templates, prevents further selection, and maintains other profiles unaffected

QuickShare

One-click sharing integration with major social platforms, messaging apps, and email. Operators can schedule posts, tag collaborators, and add UTM parameters for tracking, all from within BookSprout. QuickShare streamlines distribution, enabling timely promotion and effortless social engagement.

Requirements

One-Click Share Button
"As an adventure tour operator, I want a one-click share button in my itinerary dashboard so that I can quickly promote my tours on multiple channels without navigating through complex menus."
Description

Introduce a single-click action within the BookSprout itinerary view that instantly triggers the QuickShare workflow. This button should be prominently placed and visually consistent with the BookSprout design system. When clicked, it should open a lightweight modal offering channel selections (social, messaging, email), defaulting to the operator’s preferred platform. This feature streamlines content distribution, reducing manual steps and improving promotion efficiency.

Acceptance Criteria
Default Platform Preselection
Given the operator has a saved preferred sharing platform When they click the One-Click Share Button on the itinerary view Then a modal opens with the preferred platform already selected
Modal Channel Selection
Given the share modal is displayed When the operator selects a different channel option (social, messaging, email) Then the new channel is highlighted and the Share action is enabled
UTM Parameter Integration
Given the operator has defined UTM parameters for tracking When they initiate the share from the modal Then the shared link includes the correct UTM parameters in the URL
Scheduled Post Functionality
Given the operator chooses to schedule the share When they select a future date and time in the modal Then the share is queued and appears in the scheduled posts list
Button Visibility and Consistency
Given the itinerary view is loaded When the page renders Then the One-Click Share Button is prominently placed, visually consistent with the design system, and accessible via keyboard navigation
Social Platform OAuth Integration
"As an operator, I want to connect my social and messaging accounts to BookSprout so that I can share content without manual logins every time."
Description

Implement OAuth-based authentication flows for major social networks (Facebook, Instagram, Twitter, LinkedIn), popular messaging apps (WhatsApp, Telegram), and email providers (Gmail, Outlook). Store and refresh access tokens securely using best practices. Ensure seamless reauthentication and permission management to maintain uninterrupted QuickShare functionality. This integration empowers operators to post directly from BookSprout without leaving the platform.

Acceptance Criteria
OAuth Authentication Flow for Facebook
Given a BookSprout user selects 'Connect Facebook' in QuickShare, when they submit valid Facebook credentials and grant permissions, then the system securely stores the access and refresh tokens and displays a 'Connection Successful' message within 5 seconds.
Token Refresh for Instagram Integration
Given an existing Instagram access token has expired, when the user initiates a QuickShare post to Instagram, then the system automatically uses the stored refresh token to obtain a new access token without user intervention, completes the share, and logs the refresh timestamp.
Permission Change and Reauthorization
Given a user has revoked QuickShare permissions in their Facebook account settings, when they attempt to share via QuickShare, then the system prompts the user to reauthorize permissions and, upon granting, completes the post successfully.
Multiple Accounts Handling for Twitter
Given a user has linked multiple Twitter accounts in QuickShare, when sharing a post, then the system displays all linked accounts for selection, posts only to the chosen account, and confirms the target account in the share summary.
OAuth Integration with Gmail
Given a user selects 'Share via Email' and chooses Gmail, when they authenticate through the Gmail OAuth flow, then the system opens a pre-populated email draft in the user's Gmail compose view containing the itinerary link and default subject.
Post Scheduling Module
"As an operator, I want to schedule my promotional posts in advance so that I can plan my marketing calendar and maintain consistent engagement even when I’m busy."
Description

Develop a scheduling interface that allows operators to set specific dates and times for their QuickShare posts. Include timezone detection, calendar picker, and conflict warnings if overlapping schedules occur. Provide a summary view of upcoming scheduled posts with edit and cancel options. This module ensures timely and consistent promotional outreach without manual intervention at post time.

Acceptance Criteria
Scheduling a QuickShare Post with Timezone Detection
Given an operator has created a QuickShare post with content and recipients; When they access the scheduling interface; Then the timezone is automatically detected based on their account settings; And the calendar picker defaults to the operator’s local timezone; And the scheduled date and time reflect the detected timezone correctly.
Editing a Scheduled Post in the Summary View
Given a post is already scheduled; When the operator selects the post in the summary view and edits the date/time; Then the updated schedule is saved; And the new date/time is displayed correctly in the summary; And any conflicting posts trigger a warning.
Cancelling a Scheduled Post Before Publish Time
Given a post is scheduled for a future date; When the operator clicks cancel on that post; Then a confirmation modal appears; And upon confirmation the post is removed from the summary view; And the post is not published at the original time.
Detecting and Warning About Schedule Conflicts
Given two or more posts are scheduled for overlapping times; When the operator schedules a new post; Then the system checks existing scheduled posts; And displays a clear conflict warning message; And suggests alternative time slots.
Viewing Upcoming Scheduled Posts in Calendar Picker
Given the operator opens the calendar picker; When they navigate to the month view; Then all scheduled QuickShare posts are displayed on their respective dates; And clicking a date shows the posts scheduled for that day.
UTM Parameter Builder
"As an operator, I want to add UTM parameters to my shared links so that I can track the effectiveness of each promotional campaign in Google Analytics."
Description

Incorporate a UTM configuration tool within the QuickShare modal that automatically appends campaign parameters to shared URLs. Allow operators to define source, medium, campaign, and term fields with presets for common use cases. Validate inputs to prevent malformed URLs. Provide a preview of the final link and an option to copy or apply parameters across multiple posts. This ensures accurate tracking of referral traffic and campaign performance.

Acceptance Criteria
Default UTM Preset Selection
Given the operator selects a built-in UTM preset, when they confirm, then the shared URL includes the corresponding utm_source, utm_medium, utm_campaign, and utm_term parameters exactly matching the preset values.
Custom UTM Parameter Input Validation
Given the operator enters custom values in the source, medium, campaign, or term fields, when they click 'Apply', then the system validates the inputs to ensure only alphanumeric characters, hyphens, and underscores are used and displays an error message for any invalid field.
UTM Link Preview and Copy
Given valid UTM parameters are defined, when the operator opens the link preview, then the modal displays the fully constructed URL and the 'Copy Link' button copies the exact URL with parameters to the clipboard.
Apply UTM Parameters Across Multiple Posts
Given the operator has selected multiple posts, when they apply UTM parameters, then all selected post URLs are updated to include the defined UTM parameters consistently without manual repetition.
Malformed URL Prevention
Given a malformed or non-HTTP(S) base URL is detected, when the operator attempts to apply UTM parameters, then the system prevents the action and displays an error indicating the URL must start with 'http://' or 'https://'.
Collaborator Tagging System
"As an operator, I want to tag collaborators in my promotional posts so that my team members and partners receive credit and notifications automatically."
Description

Enable operators to tag team members, influencers, or partner accounts directly within the QuickShare modal. Provide an autocomplete input that searches connected social accounts and stored collaborators. Ensure correct mention syntax per platform (e.g., @username). Track tagged collaborators in the post metadata for reporting. This feature fosters collaboration, attribution, and increased engagement on shared content.

Acceptance Criteria
Tagging a Collaborator in a Draft Post
Given the operator opens the QuickShare modal and types '@', when they enter at least two characters of a collaborator’s name, then autocomplete displays matching connected accounts; when the operator selects one, the mention is inserted in the correct syntax for the chosen platform.
Platform‐Specific Mention Syntax Verification
For each supported platform (Facebook, Twitter, Instagram, LinkedIn), the system formats tagged collaborator handles using that platform’s required mention syntax when inserting tags.
Tracking Tagged Collaborators in Post Metadata
When a post is scheduled or published, all tagged collaborator handles and their associated account IDs are stored in the post metadata and retrievable via the reporting API.
Autocomplete Search Performance for Stored Collaborators
When the operator types into the collaborator input, autocomplete returns up to 10 matching results within 200ms even with 1,000 stored collaborators.
Handling Invalid Collaborator Tags
If the operator enters text that does not match any stored collaborator, the modal displays a 'No results found' message and disables the Share button until a valid collaborator is selected or the invalid text is removed.

Sharelytics

Gain insights into content performance with built-in analytics for each shared itinerary snapshot. Track views, likes, shares, click-through rates, and audience demographics to measure impact, refine social strategies, and demonstrate ROI to stakeholders.

Requirements

Real-time Analytics Dashboard
"As a tour operator, I want a real-time analytics dashboard so that I can monitor itinerary share performance instantly and adjust my promotion strategies on the fly."
Description

Provide an interactive dashboard within BookSprout’s Sharelytics feature that updates metrics (views, likes, shares, click-through rates) in real time. The dashboard should display visual charts and tables to track content performance, allow filtering by date range and itinerary snapshot, and integrate seamlessly with both mobile and web interfaces. This functionality enables operators to monitor engagement as it happens, swiftly identify trends, and make timely decisions to optimize their social strategies.

Acceptance Criteria
Initial Dashboard Rendering
Given the tour operator navigates to the Sharelytics dashboard on web or mobile When the dashboard finishes loading Then it displays total views, likes, shares, and click-through rates for the default date range and latest itinerary snapshot within 5 seconds
Real-Time Metrics Update
Given the operator is viewing the dashboard When a new view, like, share, or click event occurs for any itinerary snapshot Then the corresponding metric updates on the dashboard within 2 seconds without requiring a page refresh
Date Range Filtering
Given the operator selects a custom start and end date in the date filter When the filter is applied Then all metrics, charts, and tables update to reflect only events that occurred within the selected date range
Itinerary Snapshot Filtering
Given the operator chooses an itinerary snapshot from the snapshot dropdown When the snapshot filter is applied Then the dashboard displays metrics, charts, and tables exclusively for the selected itinerary snapshot
Mobile and Web Interface Consistency
Given the operator accesses the Sharelytics dashboard on mobile or desktop When performing loading, real-time updates, or applying filters Then the layout, data accuracy, and interactive behaviors remain consistent and fully functional across both platforms
Custom Report Export
"As a tour operator, I want to export analytics reports so that I can share performance insights with my team and stakeholders in their preferred formats."
Description

Enable users to export Sharelytics data into multiple formats (CSV, PDF, XLS) for offline analysis and stakeholder reporting. The export functionality should allow selection of specific metrics, date ranges, and branded layout templates, ensuring that exported reports are polished, customizable, and presentation-ready.

Acceptance Criteria
CSV Export with Date Range and Metrics Selection
Given the user is on the Sharelytics export page and selects CSV format, chooses a valid date range and at least one metric, when they click 'Export', then a CSV file is downloaded containing only the selected metrics for the specified date range with correct headers, non-empty rows, and filename matching the pattern 'BookSprout_Sharelytics_CSV_{startdate}_{enddate}.csv'.
PDF Export with Branded Layout Template
Given the user selects PDF format, picks a branded layout template and desired metrics, when they initiate export, then a PDF file is generated displaying the operator's logo, selected color scheme, and layout elements from the chosen template, with all selected metrics and date range data correctly presented and the file downloadable without errors.
XLS Export with Multiple Worksheets
Given the user chooses XLS format and selects multiple metrics, when they export the data, then the downloaded XLS file opens in spreadsheet software with each selected metric placed in its own worksheet, containing column headers and rows matching the date range, and formulas (if any) preserved in the sheet cells.
Export Summary File Naming Convention
When the user exports data in any supported format (CSV, PDF, XLS), then the downloaded file name follows the naming convention 'BookSprout_Sharelytics_{FORMAT}_{YYYYMMDD}_{YYYYMMDD}.{extension}', where {FORMAT} is the file type and dates represent the selected start and end dates.
Export Download Confirmation and Progress Indicator
Given the user clicks 'Export', when the export process starts, then a progress indicator is displayed and upon completion, a success notification with a direct download link appears; if the export fails, an error notification with retry instructions is shown.
Demographics Insight Module
"As a tour operator, I want to see audience demographics so that I can tailor my itineraries and marketing messages to the right customer segments."
Description

Implement a module that analyzes and displays audience demographics (age, gender, location, interests) for each shared itinerary snapshot. The module must anonymize personal data in compliance with privacy regulations and present demographic breakdowns via pie charts and geo-maps, allowing operators to understand audience composition and tailor content accordingly.

Acceptance Criteria
Access Demographics Overview
Given an operator is viewing a shared itinerary snapshot When they click on 'Demographics Insight' Then an overview panel displays anonymized audience demographics including age ranges, gender distribution, location regions, and interest categories
Filter Demographics by Date Range
Given an operator sets a start and end date for the snapshot When the date filter is applied Then the demographic charts update to show only data from the selected period, and the summary counts adjust accordingly
Render Pie Chart for Age and Gender
Given demographic data for a snapshot When the demographics module loads Then two separate pie charts are displayed—one for age distribution and one for gender distribution—each segment labeled with both percentage and absolute count
Render Geo-map for Location Distribution
Given location data for a snapshot When the demographics module loads Then an interactive geo-map displays audience distribution by region, with tooltips showing region names and user counts
Ensure Data Anonymization Compliance
Given audience data contains personal identifiers When demographics are processed Then all output is anonymized and aggregated, with no individual-level data visible, meeting GDPR and relevant privacy regulations
Scheduled Automated Reports
"As a tour operator, I want scheduled automated reports so that I receive regular performance updates without manually exporting data."
Description

Provide a scheduling system that allows users to define and automate the generation and delivery of Sharelytics reports at configurable intervals (daily, weekly, monthly). Users should be able to specify recipients, choose report templates, and select delivery channels (e.g., email, Slack) to ensure consistent communication of performance metrics without manual effort.

Acceptance Criteria
Configuring Daily Report Schedule
Given a user selects “Daily” as the report interval and saves the schedule, When the schedule is saved, Then the system confirms scheduling and queues the report to run every 24 hours without manual intervention.
Customizing Report Recipients and Channels
Given a user enters valid email addresses and/or selects Slack channels as recipients and saves the settings, When the scheduled run occurs, Then the report is delivered to each specified recipient through the chosen channel.
Selecting and Applying Report Templates
Given a user browses the template library and selects a template for a schedule, When the schedule executes, Then the generated report uses the selected template’s layout, styling, and branding.
Validation of Report Content Accuracy
Given a scheduled report execution, When the report is generated for the defined interval, Then it contains accurate Sharelytics metrics (views, likes, shares, click-through rates, audience demographics) matching the dashboard data.
Handling Failed Report Deliveries
Given a delivery error occurs during a scheduled report run, When the system detects a failure, Then it logs the error and sends an alert notification to the user’s dashboard and configured fallback email.
Social Channel Integration
"As a tour operator, I want social channel integration so that I can see how each platform contributes to my itinerary’s engagement."
Description

Integrate Sharelytics with major social media platforms (Facebook, Instagram, LinkedIn) via their APIs to track the source of shares and measure platform-specific engagement. This integration should fetch original channel metrics and attribute views, likes, and shares to the originating platform, providing both combined and channel-specific analytics for comprehensive performance tracking.

Acceptance Criteria
Link Facebook Shares to Sharelytics Dashboard
Given a user shares an itinerary snapshot via Facebook When Sharelytics requests metrics from Facebook’s Graph API Then views, likes, and shares are attributed to Facebook accurately within 24 hours And the dashboard displays both platform-specific and combined metrics
Link Instagram Shares to Sharelytics Dashboard
Given a user shares an itinerary snapshot via Instagram When Sharelytics requests metrics from Instagram’s Basic Display API Then views, likes, and shares are attributed to Instagram accurately within 24 hours And the dashboard displays both platform-specific and combined metrics
Link LinkedIn Shares to Sharelytics Dashboard
Given a user shares an itinerary snapshot via LinkedIn When Sharelytics requests metrics from LinkedIn’s API Then views, likes, and shares are attributed to LinkedIn accurately within 24 hours And the dashboard displays both platform-specific and combined metrics
Display Combined Analytics Across Platforms
Given integrated metrics from Facebook, Instagram, and LinkedIn When Sharelytics calculates total engagement Then the dashboard shows the sum of views, likes, and shares across all platforms and updates when any individual platform metric changes
Real-Time Data Synchronization
Given that social platforms update engagement metrics When Sharelytics polls each API at predefined intervals (maximum 15 minutes) Then the dashboard reflects the latest metrics within 15 minutes of any change

TaskBoard Pro

A dynamic Kanban-style task board that lets multi-guide teams create, assign, and visualize tasks through customizable columns and drag-and-drop workflows. By offering real-time status updates, due-date alerts, and priority flags, TaskBoard Pro reduces confusion, keeps everyone aligned on responsibilities, and accelerates task completion for seamless tour operations.

Requirements

Drag-and-Drop Task Movement
"As a tour guide, I want to drag tasks between workflow columns so that I can quickly update their status and keep my board organized without manual data entry."
Description

Implement intuitive drag-and-drop functionality that allows users to move tasks between columns seamlessly. This includes real-time visual feedback, snapping to column positions, and updating task metadata (status, timestamps) upon movement. The feature should integrate with the board’s workflow engine to trigger any associated business rules or automations, and persist changes to the backend to ensure data consistency across user sessions and devices.

Acceptance Criteria
Simple Column Move
Given a task in the 'To Do' column, when the user drags it to the 'In Progress' column and releases, then the task appears in the 'In Progress' column with its status updated accordingly and no visual glitches occur.
Invalid Drop Area Handling
Given a task being dragged, when the user hovers over a non-column area or outside the board boundaries, then the task card returns to its original column position and displays a brief shake animation indicating an invalid drop.
Automation Trigger on Status Change
Given a task moved to 'Completed', when the drop action is confirmed, then the workflow engine fires the 'taskCompleted' automation rule and updates any linked subtasks or notifications.
Timestamp Update Verification
Given a task repositioned between any two columns, when the drag-and-drop action completes, then the 'lastMoved' timestamp on the task metadata is updated to the current server time and visible in task details.
Persistence Across Sessions
Given a user moves a task and logs out, when they log back in on any device, then the task remains in its new column and its metadata reflects the updated status and timestamp.
Real-Time Status Synchronization
"As a multi-guide team member, I want any changes to the task board to appear immediately on my screen so that I’m always working with the latest information."
Description

Provide live synchronization of board state across all user sessions and devices. Changes to task positions, status updates, or metadata edits should propagate instantly to collaborators’ interfaces via WebSocket or similar push technology. Ensure conflict resolution strategies for simultaneous edits and maintain an event log for auditability.

Acceptance Criteria
Live Task Movement Across Devices
Given users A and B have the TaskBoard Pro board open, when user A drags Task X from "To Do" to "In Progress", then within 2 seconds user B's interface reflects Task X in "In Progress" at the same position without manual refresh.
Simultaneous Metadata Edits Conflict Handling
Given users A and B submit edits to the same task title within one second of each other, when both submissions are received, then the system applies the last-writer-wins policy and notifies the overwritten user with a conflict alert detailing the original and updated values.
Real-Time Status Update Notifications
Given a task's priority or due-date is modified by user A, when the change is saved, then all active collaborators receive a push notification and see the updated status flag on their boards within 3 seconds.
WebSocket Connection Resilience
Given a network interruption for user A, when the WebSocket connection drops, then the client automatically attempts reconnection every 500ms for up to 30 attempts and fully synchronizes the board state upon reconnection without data loss.
Audit Trail Event Logging
Given any board mutation event (task move, status change, metadata edit), when the event occurs, then an audit log entry is created with timestamp, user ID, action type, and before/after values, and is retrievable via the audit API.
Due-Date Alerts and Notifications
"As a tour operator, I want to receive timely reminders before task due dates so that I can ensure all preparations are completed on schedule."
Description

Enable configurable due-date alerts that notify users of upcoming task deadlines. Notifications should include in-app banners, email alerts, and optional mobile push messages. Allow users to set reminder intervals (e.g., 24 hours, 1 hour before) and customize alert channels by task or project. Integrate with user preferences and notification settings to avoid alert fatigue.

Acceptance Criteria
Setting Custom Reminder Intervals
Given a task with a due date and a reminder interval set to 24 hours When the system clock reaches exactly 24 hours before the due date Then a notification is scheduled and delivered via the configured channels at that time Given the same task schedule is updated to 1 hour before the due date When the interval is changed Then the original notification is canceled and a new notification is scheduled exactly 1 hour before the due date
Selecting Alert Channels per Task
Given a user assigns 'email' and 'in-app' as alert channels for a specific task When reminder intervals are triggered for that task Then notifications are sent only via email and in-app and not via mobile push
Receiving In-App Banner Notifications
Given a task is due in 1 hour and in-app banners are enabled When the reminder interval is reached Then an in-app banner notification appears immediately on the user’s dashboard or active session
Receiving Email Alerts
Given a user has email notifications enabled and a task has a reminder interval of 24 hours When the system reaches exactly 24 hours before the task due date Then an email is sent containing the task name, due date, reminder interval, and a direct link to the task
Adhering to User Notification Preferences
Given a user has disabled mobile push notifications globally in preferences When any reminder interval is reached Then no mobile push notification is sent while email and in-app notifications still follow their respective settings
Customizable Column Management
"As a tour manager, I want to define and adjust my workflow columns so that the task board reflects our specific operational process."
Description

Allow administrators and board owners to create, rename, delete, and reorder columns to match their team’s workflow. Support setting Work-In-Progress (WIP) limits per column and applying color-coding or icons. Persist column configurations per board and provide templates for common workflows (e.g., To Do, In Progress, Review, Completed).

Acceptance Criteria
Create New Column
Given an administrator is on a board settings view When they enter a unique column name and click “Add Column” Then a new column appears at the end of the board with the specified name and default settings
Rename Existing Column
Given a board owner has multiple columns When they select the rename option for a column and submit a new valid name Then the column name updates immediately and persists after page refresh
Delete Column with Confirmation
Given an administrator chooses to delete a column When they confirm deletion in the modal prompt Then the column and its tasks are removed and a success message displays, and no orphaned tasks remain
Reorder Columns via Drag-and-Drop
Given a user drags a column header to a new position When they drop it between two columns Then the column order updates visually and persists on reload
Set Work-In-Progress Limit
Given an administrator opens column settings When they enter a numeric WIP limit and save Then the limit displays in the column header and prevents adding tasks beyond the set limit
Apply Color-Coding or Icons to Columns
Given a board owner customizes column appearance When they select a color or icon and apply changes Then the column updates visually and retains the customization across sessions
Priority Flags and Filtering
"As a guide, I want to mark urgent tasks and filter my board by priority so that I can focus on what needs attention first."
Description

Introduce priority flags (e.g., High, Medium, Low) that can be assigned to tasks. Visual indicators should appear on task cards, and users should be able to filter and sort tasks by priority. Include bulk update capability for flags and ensure filters can be saved as board views for quick access.

Acceptance Criteria
Assign Priority Flag to Single Task
Given a task card is displayed on the board When a user selects the priority flag selector and chooses 'High' Then the task card displays a red High priority indicator in the top-right corner
Filter Tasks by Priority
Given tasks with varying priority flags exist on the board When a user applies the 'High' priority filter Then only tasks flagged High are displayed and tasks of other priorities are hidden
Sort Tasks by Priority Level
Given tasks flagged with High, Medium, and Low priorities exist When a user selects 'Sort by Priority' Then tasks are ordered descending: all High first, then Medium, then Low
Bulk Update Priority Flags
Given multiple tasks are selected using checkboxes When a user opens the bulk action menu and sets priority to 'Low' Then all selected tasks update to display the Low priority indicator
Save Priority Filter as Board View
Given a user has applied a Medium priority filter When they click 'Save View' and name it 'Medium Only' Then the board view persists the Medium filter and is accessible from the board views menu with the name 'Medium Only'

GuideChat

An integrated, context-aware messaging hub where guides can send group or direct messages, share photos, PDFs, and map snapshots in real time. With thread-based conversations and searchable chat history, GuideChat eliminates scattered communication channels, ensures critical information is easily retrievable, and fosters instant collaboration in the field.

Requirements

Real-Time Group Messaging
"As a tour guide, I want to send and receive group messages instantly so that I can coordinate activities with my team without delay."
Description

Enable guides to create group chats where multiple participants receive and send messages instantly. This requirement includes establishing persistent WebSocket connections for low-latency communication, visible online/offline presence indicators, and system notifications for new messages. Proper handling of message ordering, delivery acknowledgments, and auto-reconnect logic ensures reliability in remote areas with intermittent connectivity.

Acceptance Criteria
Stable Connectivity Group Messaging
Given the guide is connected with a stable network and has joined a group chat, When the guide sends a message to the group, Then all participants receive the message within 1 second. Given a participant sends a message, Then it appears in the correct chronological order for all group members.
Intermittent Connectivity Auto-Reconnect
Given the guide loses network connectivity during an active group chat, When connectivity is restored within 30 seconds, Then the system automatically reconnects and synchronizes any missed messages without duplicates.
Presence Indicator Accuracy
Given a guide goes offline, When the disconnection is detected, Then the guide’s presence indicator updates to offline within 5 seconds. Given a guide comes back online, When a new WebSocket connection is established, Then the presence indicator updates to online within 5 seconds.
Delivery Acknowledgment and Ordering
Given a message is sent in a group chat, When the server acknowledges receipt, Then the sender sees the delivery status icon change to 'Delivered'. Given multiple messages are sent in rapid succession, When they are received by participants, Then they display in the exact order sent.
New Message Notifications
Given a group chat window is closed, When a new message is received, Then the user receives a push notification showing the sender and a preview of the message within 2 seconds.
Direct One-to-One Messaging
"As a guide, I want to message a single colleague privately so that I can share sensitive updates without involving the whole group."
Description

Offer a private messaging channel between two users, allowing secure and discrete conversations. This requires encryption of messages in transit and at rest, the ability to block or archive conversations, and clear UI distinction between direct and group chats. It integrates seamlessly with user profiles to quickly start a chat from any participant’s contact card.

Acceptance Criteria
Initiating Direct Chat from User Profile
Given a logged-in user views another user’s contact card When the user clicks the “Message” button Then a new direct chat thread is created between the two users and opens automatically; The chat participants list contains only the two users; The chat window displays the correct avatars and usernames
Encrypting Direct Messages
All messages sent and received in direct chats must be encrypted in transit using TLS 1.2+ and at rest with AES-256; Encryption keys are securely managed and rotated every 90 days; Automated tests confirm that message content cannot be read in plaintext via network logs or database snapshots
Blocking a User in Direct Chat
Given two users share an active direct chat When User A blocks User B Then User B’s messages are rejected with an “Unable to send” error; The chat window for User A indicates the blocked status and hides new incoming messages; The conversation moves to a “Blocked Chats” section
Archiving a Conversation
Given a user opens an active direct chat When the user selects “Archive Conversation” Then the chat is removed from the inbox list and appears in an “Archived Chats” view; Archived chats retain full message history and can be restored to the inbox with a single action
UI Distinction Between Direct and Group Chats
In the chat list, direct chats display a single user avatar and label “Direct Chat”; Group chats display multiple overlapping avatars and a group name; Color coding and icons differentiate direct and group chats; Screen reader labels read “Direct Chat with [User]” or “Group Chat: [Group Name]”
File and Media Sharing
"As a guide, I want to send photos and itinerary PDFs in chat so that I can provide visual and detailed information to participants on the go."
Description

Allow users to upload and share attachments including photos, PDFs, and map snapshots directly in chat. The feature should support drag-and-drop or camera access, show upload progress, compress images for bandwidth optimization, and store files in a secure, scalable object storage with CDN delivery. Shared content must display inline previews and support download with access controls.

Acceptance Criteria
Mobile Map Snapshot Sharing
Given a user selects the map snapshot feature in a chat, when the user confirms capture, then the system compresses the image to under 500KB, displays an upload progress bar, stores the file in secure object storage with CDN delivery, and renders an inline preview upon completion.
Drag-and-Drop Photo Upload
Given a user drags and drops a photo into the chat input area, when the drop is recognized, then the photo is validated, upload begins automatically with a visible progress indicator, the image is compressed to under 1MB, stored securely with CDN delivery, and a thumbnail preview is displayed inline.
Camera Access Photo Capture
Given a mobile user taps the camera icon in chat, when the camera capture is completed, then the photo is compressed to under 1MB, an upload progress bar is shown, the file is stored in secure object storage with CDN delivery, and the photo is embedded inline in the conversation.
PDF Document Upload and Preview
Given a user selects a PDF file to share in chat, when upload is initiated, then the system shows upload progress, stores the PDF securely with CDN delivery, generates a preview thumbnail, and allows users to view or download the PDF inline with proper access controls.
Access Control for Shared Files
Given a file is shared in a private group or direct chat, when a user attempts to preview or download it, then only chat participants are granted access, unauthorized users are blocked with an error message, and all access attempts are logged.
Threaded Conversation Support
"As a guide, I want to create threads under important messages so that follow-up discussions stay organized and easy to reference."
Description

Implement message threading within chats, enabling users to reply to specific messages without cluttering the main conversation. This includes distinct UI elements for threads, notification badges for unread thread replies, and navigation controls to jump between parent messages and replies. Thread data should be stored relationally to maintain context and performance.

Acceptance Criteria
Reply to a specific message
Given a user is viewing a conversation When the user selects reply on a message Then the reply appears indented under the original message with a clear visual link and persists after refresh
Unread thread reply notifications
Given a thread has new replies When the user has not viewed them Then both the conversation list and thread UI display a notification badge showing the correct count of unread replies
Navigate between parent message and its thread
Given a message with active replies When the user clicks the thread indicator Then the view jumps to the first unread reply and navigation controls allow moving to the next and previous replies
Thread data relational storage and retrieval
All message threads and their parent-child relationships are stored in the database with relational links and retrieved within performance thresholds (sub-200ms for 1000+ messages)
Search threaded messages in chat history
Given a search term matching text in parent messages or replies When the user performs a search Then all matching parent messages and replies are returned showing the thread hierarchy in context
Searchable Chat History
"As a guide, I want to search past messages and attachments so that I can quickly find critical information from previous conversations."
Description

Provide full-text search across chat messages, file names, and metadata, with filters for date range, participants, and chat type. The requirement includes indexing messages in real time, handling pagination of large result sets, and ensuring search queries return results within sub-second response times. Historical data must be securely archived and retrievable even after months.

Acceptance Criteria
Instant Full-Text Search
Given the guide is viewing the chat hub and messages have been indexed, when they enter a keyword and initiate the search, then the system returns all matching messages, file names, and metadata containing that keyword within 500ms.
Filtering by Date Range
Given the guide has specified a start and end date in the date range filter, when they apply the filters, then only messages sent within those dates appear and the filter indicators update accordingly.
Participant-Based Search
Given the guide selects one or more participants in the participant filter, when they initiate the search, then only messages involving the selected participants are returned.
Chat Type Filter
Given the guide chooses a chat type (group or direct) from the chat type filter, when they run the search, then the results include only messages from the chosen chat type.
Retrieval of Archived Messages
Given messages older than six months have been moved to archival storage, when the guide searches for a term within that time frame, then archived messages matching the term are retrieved and displayed alongside recent messages.
Pagination of Search Results
Given a search query produces more than 50 results, when the guide navigates to the next page, then the system displays the next batch of up to 50 results and ensures each page loads within 300ms.

DocSync Live

A collaborative document editor tailored for itineraries, risk assessments, and briefings, enabling multiple guides to edit, comment, and approve files simultaneously. With built-in version control, change tracking, and offline editing that automatically syncs when reconnected, DocSync Live ensures documents remain accurate, up-to-date, and accessible to the entire team.

Requirements

Real-time Collaborative Editing
"As a guide, I want to edit the itinerary document at the same time as my colleagues so that we can coordinate changes quickly and ensure consistency across our planning."
Description

Enables multiple users to simultaneously edit the same document with live updates reflecting changes instantly across all devices. Built using operational transformation or CRDT, this functionality ensures that guides can work together on itineraries, risk assessments, or briefings without conflict. Integrated with the BookSprout platform, edits are visible in real time, reducing version discrepancies and streamlining preparation workflow.

Acceptance Criteria
Simultaneous Editing Session
Given two users have the same document open, when one user adds, deletes, or updates text, then the other user sees the change reflected in their view within 500 milliseconds without page reload.
Conflict Resolution Handling
Given two users edit the same word or element at the same time, when edits are submitted, then the system merges changes using CRDT/OT algorithms without data loss or user override and both edits appear in the document.
Offline Edit Syncing
Given a user loses network connectivity and continues editing, when the connection is restored, then the system automatically syncs local edits to the server, merges with remote changes, and updates all collaborators’ views without conflicts.
Version History Accuracy
Given the document version history is viewed, when a user inspects any previous version, then the timestamp, user who made changes, and exact content differences are accurately presented, and the user can restore that version.
Real-Time Presence and Cursors
Given multiple users are collaborating, when a user moves their cursor or selects text, then all other users see a distinct cursor icon and selection highlight in real time, labeled with the user’s name.
Offline Editing and Auto-Sync
"As a field guide, I want to edit trip briefings offline and have my changes sync when I reconnect so that I can update documents without internet access."
Description

Allows users to download documents for offline editing when internet connectivity is unavailable. Local edits are cached and automatically synchronized with the central repository once the device reconnects, merging changes and alerting users to any conflicts. This ensures guides in remote locations can continue working uninterrupted and maintain up-to-date documentation.

Acceptance Criteria
Offline Document Download
Given the user is online and selects a document, when they tap 'Download for Offline Editing', then the document and its version history are fully downloaded to the device within 10 seconds with a confirmation message.
Offline Editing and Local Caching
Given the device is offline and the user opens a downloaded document, when they make edits and save, then changes are stored locally and the UI indicates the document has unsynced edits.
Automatic Sync Upon Reconnection
Given the device regains network connectivity, when the auto-sync threshold is met, then local edits are automatically pushed to the server within 30 seconds without user intervention.
Conflict Detection and User Notification
Given concurrent edits on the same document by another user online, when local edits are synced, then the system detects conflicts, merges non-conflicting changes, flags conflicts, and notifies the user to resolve them.
Offline Access Verification
Given the user is offline and opens the DocSync Live section, then the list shows all downloaded documents with offline icons and opens without errors.
Version Control and History Tracking
"As an operations manager, I want to view the history of changes made to risk assessments so that I can audit edits and revert to prior versions if necessary."
Description

Implements a comprehensive version control system that logs every change, timestamp, and author. Users can view revision history, compare versions side-by-side, and revert to previous states. This feature provides transparency and accountability, ensures document integrity, and simplifies rollback in case of errors.

Acceptance Criteria
View Document Revision History
Given a document with at least two saved versions, when the user selects the “View History” option, then the system shall display a chronological list of revisions including version number, timestamp, author name, and a summary of changes.
Compare Two Document Versions Side‐by‐Side
Given the user selects two revisions from the revision history, when the user clicks “Compare Versions,” then the system shall present a side-by-side diff view highlighting added, modified, and deleted text.
Revert Document to a Previous Version
Given the user selects a previous revision from the history list, when the user confirms “Revert to This Version,” then the current document state shall match the selected revision and a new entry shall be created in the history log reflecting the revert action.
Log Offline Edits Upon Reconnection
Given the user makes edits while offline, when the user’s device reconnects to the network, then the system shall automatically sync all pending changes, create new version entries with accurate timestamps, and notify the user of successful synchronization.
Attribution of Changes with Timestamp and Author
Given any document change is saved, when the save operation completes, then the system shall record the change in version history with the current user’s ID, the precise timestamp, and a brief change description.
Inline Commenting and Annotations
"As a senior guide, I want to leave comments on specific itinerary sections so that I can provide targeted feedback and ensure accuracy before finalizing."
Description

Supports inline commenting, allowing users to highlight sections of a document and leave contextual feedback or questions. Comments can be resolved, replied to, and tracked. Annotations help facilitate discussions and approvals within the document workflow, promoting clear communication among guides and managers.

Acceptance Criteria
Single User Inline Comment Creation
Given a user selects text in the document and clicks 'Add Comment'; When the user enters comment text and clicks 'Save'; Then the comment appears inline linked to the highlighted text, displays the author’s name and timestamp, and is listed in the comments panel.
Comment Reply and Resolution
Given an existing comment in the document; When a collaborator replies to the comment; Then the reply nests under the original comment with author and timestamp metadata; And when any user clicks 'Resolve' on the comment thread; Then the thread and its replies are marked resolved and hidden by default, accessible via 'Show Resolved Comments'.
Offline Comment Sync
Given a user is offline and adds or edits comments; When the user reconnects to the network; Then all offline comments and edits sync automatically to the server with correct positions, authors, and timestamps; And appear for all collaborators without duplication or data loss.
Version Tracking of Comments
Given multiple edits to a comment thread; When a user accesses the document’s version history; Then each comment and its edits are recorded chronologically with timestamps and author changes; And users can view or revert to previous comment versions without loss of context.
Comment Notification Delivery
Given a user is mentioned in a comment or assigned to review a comment thread; When the comment is saved; Then the mentioned or assigned user receives an in-app notification and an email notification within 2 minutes containing a direct link to the comment thread.
Role-based Access Control
"As an admin, I want to assign viewer-only access to certain staff so that confidential risk assessments remain secure."
Description

Provides granular permissions where administrators can assign roles (e.g., editor, commenter, viewer) to team members. Role definitions determine the level of access to create, edit, comment, approve, or view documents. This ensures sensitive information is protected, and only authorized personnel can make critical changes.

Acceptance Criteria
Admin Assigns Roles to Team Members
Given an administrator is on the user management page, When they select a team member and choose a role from the role dropdown, Then the system assigns the selected role to the team member and displays a confirmation message; And the team member's permissions update immediately to reflect the new role.
Editor Attempts to Edit Documents
Given a user with the 'Editor' role is viewing a document, When they modify content and click 'Save', Then their changes are persisted to the document; And the change history logs the editor's name, timestamp, and a summary of edits.
Viewer Access Restrictions
Given a user with the 'Viewer' role tries to access the edit interface, When they attempt to click an edit button or input field, Then the system disables these controls and displays an 'Insufficient Permissions' notification.
Commenter Adds Comments
Given a user with the 'Commenter' role opens a document, When they highlight text and submit a comment, Then the comment appears in the document margin with the commenter's name and timestamp; And other users can reply or resolve the comment.
Unauthorized User Role Change Prevention
Given a user without administrative privileges attempts to change roles, When they access the role assignment interface, Then the system hides or disables role modification controls; And any API attempts return a '403 Forbidden' response.

ScheduleSync

A unified calendar and availability manager that displays guide shifts, tour assignments, and on-call rotations in one interactive interface. ScheduleSync automatically detects conflicts, sends personalized reminders, and allows guides to request swaps or time-off—all within the same platform—eliminating manual scheduling headaches and ensuring full coverage for every departure.

Requirements

Unified Calendar View
"As an operations manager, I want a unified calendar showing all guide assignments so that I can quickly understand availability and make scheduling adjustments without toggling between multiple systems."
Description

Provide a single interactive calendar interface that aggregates guide shifts, tour assignments, and on-call rotations. The calendar should support multiple views (daily, weekly, monthly), color-coded entries by assignment type, and drag-and-drop rescheduling, ensuring operators can visualize and adjust schedules effortlessly within the BookSprout platform.

Acceptance Criteria
Daily View Display
Given the operator selects the ‘Daily’ view, When the calendar loads, Then all guide shifts, tour assignments, and on-call rotations for that single day are displayed in chronological order with accurate start and end times.
Weekly View Navigation
Given the operator switches to ‘Weekly’ view, When the view loads, Then the calendar displays a full seven-day range with each day’s assignments, and navigation controls move one week forward or backward correctly.
Monthly View Navigation
Given the operator selects ‘Monthly’ view, When the view renders, Then the entire month is presented in a grid layout showing aggregated counts per day, and clicking next or previous month updates the grid accordingly.
Color-Coded Entry Display
Given entries are loaded on any calendar view, Then guide shifts, tour assignments, and on-call rotations are displayed in distinct, predefined colors with a visible legend explaining each color code.
Drag-and-Drop Rescheduling
Given the operator drags an entry to a new date or time slot, When the drop is confirmed, Then the system updates the entry’s schedule, persists changes to the database, and displays a success notification without creating overlaps.
Conflict Detection and Alert
Given the operator attempts to place an entry where a conflicting assignment exists, When the entry is dropped, Then the system highlights the conflict, displays an error message, and prevents the change until the conflict is resolved.
Conflict Detection Engine
"As a scheduler, I want the system to detect scheduling conflicts automatically so that I can address overlaps before they impact tour departures."
Description

Implement a real-time conflict detection system that scans new or modified assignments against existing schedules. When a conflict is detected—such as double-booking or overlapping on-call rotations—the system must alert the user immediately with details of the conflict and suggestions for resolution.

Acceptance Criteria
New Tour Assignment Conflict
Given a user attempts to save a new tour assignment that overlaps with an existing assignment, when the user clicks 'Save', then the system must display an alert within 2 seconds detailing the conflicting assignments and providing resolution suggestions.
Shift Overlap Detection
Given a guide’s shift is scheduled to overlap an existing shift, when the schedule is published, then the calendar UI must highlight the overlapping time slots in red and provide a tooltip with conflict details.
On-call Rotation Double-Booking
Given a modification is made to an on-call rotation that causes a double-booking, when the user attempts to confirm the change, then the system must block the save action and present a conflict notification specifying the overlapping rotations.
Bulk Schedule Update Check
Given a user uploads a CSV file containing multiple assignment updates, when the file is processed, then the system must scan all entries, generate a conflict report listing all detected overlaps, and prevent bulk update until all conflicts are resolved.
Resolution Suggestion Prompt
Given a conflict is detected in any scheduling scenario, when the conflict alert is displayed, then the system must present at least two viable resolution suggestions based on available free slots or alternative guides.
Automated Reminders
"As a guide, I want to receive timely reminders of my upcoming shifts so that I never miss an assignment and can plan my logistics accordingly."
Description

Create a notification service that sends personalized reminders to guides about upcoming shifts, assignment changes, and on-call duties. Reminders should be configurable (e.g., via email, SMS, or in-app push) and scheduled at customizable intervals (e.g., 24 hours and 1 hour before an assignment).

Acceptance Criteria
Upcoming Shift Reminder via Email
Given a guide has a scheduled shift starting in 24 hours and has opted in for email notifications When the system time reaches 24 hours before the shift start time Then the system sends an email reminder to the guide’s registered email address containing the shift date, start time, and location.
One-Hour Shift Reminder via SMS
Given a guide has a shift beginning in 1 hour and has opted in for SMS notifications When the system time reaches 1 hour before the shift start time Then the system sends an SMS reminder to the guide’s phone number with the shift start time and meeting point.
Assignment Change Notification
Given a guide’s tour assignment is updated in the ScheduleSync interface When the assignment change is saved Then the system sends an in-app push notification to the guide detailing the previous and updated assignment information.
Customize Reminder Intervals
Given an administrator configures reminder intervals to 48 hours and 2 hours before assignments When the preferences are saved in the notification settings Then all future reminders use the newly configured 48-hour and 2-hour intervals.
SMS Opt-Out Request
Given a guide replies with the keyword 'STOP' to any reminder SMS When the system receives the opt-out request Then SMS reminders are disabled for that guide and a confirmation message is sent in response.
Avoid Duplicate Notifications
Given multiple reminder rules overlap for the same guide and interval When the system generates reminders Then only one notification per channel is sent at each configured interval to prevent duplicates.
Swap & Time-Off Request Workflow
"As a guide, I want to request a shift swap or time-off directly in the platform so that I can manage my schedule flexibly without manual coordination."
Description

Develop an in-platform workflow allowing guides to request shift swaps or time-off. Requests should route to designated approvers, include conflict checks upon submission, and provide status updates (pending, approved, denied). Approved swaps should automatically update the calendar and notify all affected parties.

Acceptance Criteria
Requesting a Shift Swap
Given a guide selects a shift assigned to another guide and submits a swap request, When the request is sent, Then the system validates both guides’ availability, creates a swap request record, and displays a confirmation message with a unique request ID.
Submitting a Time-Off Request
Given a guide selects dates for time-off and submits the request, When the submission is completed, Then the system checks for existing assignments during the requested dates, flags any conflicts, and displays a confirmation message with request details.
Approver Reviews and Responds to Request
Given an approver views pending requests, When the approver approves or denies a request, Then the system records the decision, updates the request status accordingly, and sends an email and in-app notification to all affected parties within two minutes.
Automatic Conflict Detection Upon Submission
Given a guide submits a swap or time-off request, When the system processes the submission, Then it automatically detects scheduling conflicts (overlaps or understaffing), alerts the guide of conflicts before final confirmation, and prevents submission if critical coverage gaps are detected.
Calendar Update and Notifications on Approval
Given an approved swap or time-off request, When the status changes to approved, Then the system automatically updates the shared calendar with the new assignments, sends notifications to all involved guides and approvers, and logs the update in the activity audit trail.
Mobile Accessibility
"As a guide in the field, I want to view and manage my schedule on my smartphone so that I can stay informed and respond to requests without returning to a computer."
Description

Ensure the ScheduleSync interface is fully responsive and optimized for mobile devices, providing guides and managers with on-the-go access. The mobile view should include the calendar, notifications, and request workflows, maintaining parity with desktop functionality.

Acceptance Criteria
Mobile Calendar Loading
Given a guide opens the ScheduleSync on a mobile device, When the calendar loads for the current week, Then all scheduled guide shifts, tours, and on-call items display correctly without horizontal scrolling and update within 2 seconds.
Mobile Notification Access
Given a manager or guide taps the notification icon on mobile, When a new reminder or conflict alert is generated, Then the notification list displays each item with timestamp, title, and action button, and tapping it navigates to the relevant detail page.
Mobile Request Workflow Execution
Given a guide initiates a swap or time-off request on mobile, When they fill in required fields and submit, Then the request is sent, a confirmation message appears, and the request status updates in the mobile interface within 5 seconds.
Conflict Detection on Mobile
Given overlapping assignments exist, When a guide views the calendar on mobile or attempts a booking, Then ScheduleSync highlights conflicts in red, provides conflict details, and offers resolution options without page reload.
UI Parity Across Devices
Given identical user credentials on desktop and mobile, When viewing any calendar week, notification list, or request workflow, Then the information hierarchy, icons, labels, and color scheme match exactly, ensuring feature parity.
Permissions & Role Management
"As an administrator, I want to control who can modify or approve schedules so that only authorized personnel manage critical assignments."
Description

Implement granular permission controls that define which user roles (e.g., admin, manager, guide) can view, edit, or approve scheduling elements. The system must enforce role-based access within all ScheduleSync features, ensuring data security and operational integrity.

Acceptance Criteria
Role Assignment Validation
Given a logged-in admin on the Permissions page When the admin assigns the “manager” role to a user Then the user immediately gains manager-level rights to view, edit, and approve schedule entries for ScheduleSync
Manager Schedule Edit Permission
Given a user with the “manager” role on the ScheduleSync interface When the manager updates guide shift times or assignments Then the changes are saved and visible to all authorized roles and reflected in the calendar without errors
Unauthorized Approval Attempt
Given a user with the “guide” role views a finalized schedule When the guide attempts to approve the schedule Then the system denies the action with an “Access Denied” message and logs the attempt
Data Visibility Restriction
Given a user with no scheduling permissions navigates to the ScheduleSync dashboard When the user tries to view another user’s shift details Then the system prevents access and displays only their own assignments or a “No Permission” notification
Permission Change Audit Logging
Given any role change is made in Permissions & Role Management When the change is saved Then an audit entry is created recording the actor, timestamp, previous role, and new role

GeoTrack

A live location-sharing feature that plots each guide’s GPS position on a secure, map-based dashboard. Operators and team members can monitor guide movements in real time, streamline rendezvous points, and instantly coordinate assistance during emergencies. GeoTrack enhances safety, accountability, and operational efficiency across remote or multi-group expeditions.

Requirements

Real-Time GPS Streaming
"As an adventure tour operator, I want to view each guide’s live location on a map so that I can monitor group movements and coordinate support promptly."
Description

Continuously fetch GPS coordinates from each guide’s mobile device at a configurable interval (e.g., every 15 seconds), securely transmit the data to the server, and display it on the operator’s map dashboard in near real time, ensuring minimal latency and accurate position updates.

Acceptance Criteria
Expedition Departure Real-Time Tracking
Given the guide’s mobile device has acquired a GPS fix, When the guide initiates tracking, Then the application establishes a secure WebSocket connection to the server within 5 seconds and transmits the initial GPS coordinate payload.
15-Second Interval Position Refresh
Given tracking is active, When 15 seconds elapse, Then the client application fetches the current GPS coordinates, packages them with a timestamp, and successfully sends them to the server with acknowledgement received within 2 seconds.
Network Interruption Recovery
Given the device loses network connectivity mid-tour, When the connection is restored, Then the application automatically queues unsent GPS coordinates and transmits them in chronological order without data loss within 10 seconds of reconnection.
Map Dashboard Live Display Validation
Given the server receives valid GPS coordinate updates, When the operator’s dashboard is active, Then the map marker for the corresponding guide updates its position on the map within 3 seconds of server reception.
GPS Accuracy Verification
Given the guide is stationary, When coordinates are streamed for 1 minute at 15-second intervals, Then all reported locations must lie within a 10-meter radius from the guide’s actual position 95% of the time.
Secure Authentication and Role-Based Access
"As a guide, I want to securely authenticate into the GeoTrack feature and have access only to relevant data so that my location privacy is maintained and data is protected."
Description

Implement OAuth 2.0 authentication for guides and operators, enforce SSL/TLS for all data in transit, and configure role-based access controls to restrict map visibility and data access based on user roles (e.g., operator vs. guide), ensuring that sensitive location data remains protected.

Acceptance Criteria
Operator Login via OAuth 2.0
Given an operator navigates to the login page When they enter valid OAuth 2.0 credentials Then they are authenticated and receive a valid access token
Guide Login via OAuth 2.0
Given a guide navigates to the login page When they authenticate via OAuth 2.0 Then they receive an access token within 2 seconds and are redirected to their dashboard
TLS Encryption Enforcement
Given any API request to GeoTrack When the request is made Then the connection uses TLS 1.2 or higher and rejects unencrypted HTTP requests
Operator Role-Based Map Visibility
Given an authenticated operator requests the map dashboard When accessing guide locations Then all active guide locations are displayed within their permitted regions
Guide Role Restrictions
Given an authenticated guide requests the map dashboard When accessing guide locations Then only the guide's own location is visible and other guides' data remains hidden
Interactive Map Dashboard
"As an operator, I want an interactive map that I can zoom and pan to see guide locations clearly so that I can oversee operations in different terrains."
Description

Develop a responsive, zoomable, and pannable map interface using a mapping library (e.g., Mapbox or Google Maps API) that plots guide markers with customizable icons, supports clustering when guides are in proximity, and updates marker positions smoothly on live data refresh.

Acceptance Criteria
Real-time Guide Location Update
Given the map dashboard is open and connected to the live data feed; When a guide’s GPS coordinates change; Then the marker representing that guide updates its position on the map within 2 seconds without requiring a page reload.
Zoom and Pan Interactions
Given the map dashboard is displayed; When the user zooms in or out using controls or pinch gestures; Then the map zooms smoothly to the desired level maintaining performance above 30 frames per second; And when the user pans the map via drag or arrow controls, the map view moves without UI lag.
Marker Proximity Clustering
Given multiple guide markers are within a 50-pixel radius at the current zoom level; When the map finishes rendering; Then markers cluster into a single cluster icon displaying the correct count of grouped guides; And when clicked, the cluster expands or zooms to reveal individual markers.
Customizable Marker Icons
Given the operator configures a custom icon for a guide in settings; When the map dashboard loads or updates; Then the marker for that guide displays the specified custom icon file and falls back to a default icon if the custom file fails to load.
High-load Performance
Given 1000+ guide markers are plotted on the dashboard; When the user interacts with the map (zoom, pan, refresh); Then the dashboard maintains an interactive frame rate of at least 20 frames per second and updates marker positions in under 3 seconds.
Alert and Notification System
"As an operator, I want to receive immediate alerts if a guide goes offline or leaves the designated area so that I can initiate rescue or support measures quickly."
Description

Integrate a threshold-based alert engine that triggers notifications (push, email, SMS) when guides exit predefined geofences or if no location update is received within a configurable timeout, allowing operators to respond timely to potential emergencies.

Acceptance Criteria
Guide Exits Geofence Notification
Given a guide’s GPS position crosses the geofence boundary When the system detects the exit Then a push notification, email, and SMS are sent to the operator within 2 minutes
Guide Inactive for Timeout Period
Given no location update is received from a guide for the configured timeout period When the timeout threshold is reached Then simultaneous push, email, and SMS alerts are dispatched to the operator
Guide Re-Entry Acknowledgement
Given a guide re-enters the predefined geofence within the recovery window When the system detects re-entry Then a ‘safe re-entry’ notification is sent to the operator via their selected channels
Operator Configures Notification Channels
Given the operator updates their preferred notification channels When preferences are saved Then all subsequent alerts respect the newly configured channels
Emergency Override Alert Triggered
Given the operator activates the emergency override flag When any guide’s location update is received with an emergency condition Then high-priority alerts are immediately sent to predefined emergency contacts
Offline Position Buffering
"As a guide operating in remote areas, I want my device to store location data offline and upload it later so that I maintain a continuous tracking history despite signal loss."
Description

Enable the guide’s mobile app to cache GPS coordinates locally when offline and automatically sync buffered data to the server upon reconnection, ensuring continuity of tracking data and preserving location history during connectivity gaps.

Acceptance Criteria
Guide Loses Connectivity in Remote Area
Given the guide’s app loses internet connection in a remote location, when GPS data is captured while offline, then the app stores each coordinate locally with accurate timestamps and sensor metadata every 30 seconds.
Multiple Connectivity Drops During Session
Given intermittent network availability during a tour, when the connection drops and reconnects multiple times, then the app must buffer GPS data locally and synchronize buffered points in correct chronological order upon each reconnection without duplicates or data loss.
Large Buffer Data Sync Upon Reconnection
Given the guide travels for over 2 hours without network and has accumulated more than 200 buffered coordinates, when connectivity is restored, then the app uploads all buffered data within 60 seconds, confirms successful receipt from the server, and clears the local buffer.
No Data Loss During Extended Offline Period
Given the guide remains offline for an entire 8-hour expedition, when the guide returns to an area with coverage, then the app must sync all 960 GPS points recorded at one-minute intervals with no missing entries and preserve original timestamps.
Seamless Map Display During Offline Tracking
Given the app is offline and actively tracking, when the guide views their current route, then the map displays the last known location and buffered path accurately using cached map tiles without errors or blank segments.

ResourceLocker

A centralized file repository with granular permission controls and version history, where teams can upload equipment lists, standard operating procedures, and multimedia resources. ResourceLocker supports offline downloads, auto-sync on reconnection, and smart tagging for quick retrieval—ensuring every guide has the right materials at their fingertips, anytime and anywhere.

Requirements

Granular Permission Framework
"As an operations manager, I want to assign specific access rights to different guide teams so that confidential procedures and equipment lists are only visible to authorized staff."
Description

Implement a flexible permission system allowing administrators to assign read, write, or admin access at folder, file, or user-group level, ensuring sensitive resources are only accessible by authorized personnel. The system must support inheritance, role-based rules, and real-time permission changes, integrating seamlessly with existing user authentication and single sign-on workflows.

Acceptance Criteria
Admin Assigns Folder-Level Permissions
Given an administrator is on the folder settings page When they assign read, write, and admin permissions to a specific user group Then the group can perform only the designated actions on that folder and its contents
User Group Read Access Verification
Given a user belongs to a group with read-only access When they attempt to open a file in the assigned folder Then they can view the file but cannot edit, delete, or download it
Permission Inheritance Across Subfolders
Given permissions are set at the parent folder level When a new subfolder or file is created Then the same permissions are automatically applied to the new subfolder or file
Real-Time Permission Update Propagation
Given an administrator updates a user’s write permission to read-only When the change is saved Then the user’s access level is updated immediately across all active sessions without requiring reauthentication
SSO Integration for Permission Checks
Given a user is authenticated via single sign-on When they attempt to access a resource Then the system verifies their role-based permissions and grants or denies access without additional login prompts
Version Control System
"As a guide, I want to access earlier versions of our SOP documents so that I can review past procedures in case recent updates introduce errors."
Description

Provide built-in version history for all uploaded files, allowing users to view, compare, revert to previous versions, and restore deleted resources. The feature should track metadata like upload date, author, and change notes, and integrate with the UI to present an intuitive revision timeline.

Acceptance Criteria
Version Upload Process
When a user uploads a file with the same name as an existing resource, the system creates a new version entry without overwriting the existing file, increments the version number, and records the upload date, author, and change notes in the version history.
Version Comparison
Given two selected versions in the version history, when the user initiates a comparison, then the system displays a side-by-side diff highlighting added, removed, and modified content within 5 seconds.
Version Reversion
When a user selects a previous version and confirms a revert action, then the selected version becomes the current version, a new version entry is created with a revert note, and the file content matches the reverted version exactly.
Deleted Resource Restoration
When a user restores a deleted resource from the deleted items list, then the resource reappears in the active repository with its full version history intact and accessible.
Version Metadata Display
The version history UI displays each version’s number, upload date/time, uploader name, and change notes in descending date order, and hovering over truncated notes shows the full text in a tooltip.
Offline Access and Sync
"As a field guide in remote areas, I want to download and access maps and checklists offline so that I can continue working without internet access."
Description

Enable users to mark files and folders for offline availability on mobile and desktop apps. The system must detect network status, allow safe local edits, and perform conflict resolution with auto-sync upon reconnection, ensuring guides always have the latest materials regardless of connectivity.

Acceptance Criteria
File Marked for Offline Availability
Given a user is online When the user marks a file or folder for offline access Then the system downloads it locally with 100% fidelity, shows download progress, and lists it in the Offline section within 30 seconds
Offline File Editing
Given a file is marked offline and the user is disconnected When the user edits the file locally Then changes are saved to local storage without errors and user is notified that edits will sync on reconnection
Automatic Sync on Reconnection
Given there are local offline edits and the system detects network restoration When connectivity is stable for at least 10 seconds Then the system auto-syncs all local changes to the server and updates the file status to 'Synced' without user intervention
Conflict Resolution Handling
Given a file was modified locally offline and also modified remotely When a sync occurs Then the system presents a conflict resolution dialog offering options to keep local version, remote version, or merge, and applies the selected option correctly
Access in No-Connectivity Environments
Given a file is marked for offline access and the device is in airplane mode When the user opens the app Then the user can view and open the offline files with correct content and metadata, and no errors are displayed
Smart Tagging and Search
"As a content coordinator, I want to quickly locate all images tagged 'river rafting' so that I can compile trip materials without sifting through dozens of files."
Description

Introduce automated and manual tagging capabilities with customizable metadata fields, supported by a full-text search engine. Users can assign tags, categories, and keywords, while search filters on tags, date ranges, file types, and custom attributes enable rapid retrieval of relevant resources.

Acceptance Criteria
Auto-Tagging on Upload
Given a user uploads a resource containing embedded metadata (e.g., EXIF data, document properties), when the upload completes, then the system automatically analyzes the metadata and assigns relevant tags with at least 80% confidence, presents the suggested tags on the resource review page, and allows the user to confirm or remove each suggested tag.
Manual Tag Creation and Assignment
Given a user is viewing the details of an existing resource, when the user enters a new tag name or selects from the existing tag list and saves, then the system persists the tag assignment, displays the new tag under the resource’s tag section, and includes it in the global tag repository.
Tag-Based Filtering in Search
Given multiple resources have various tags assigned, when a user applies one or more tag filters in the search interface, then the system returns only resources that contain all selected tags, displays results sorted alphabetically by resource name, and completes the query within two seconds.
Search with Compound Filters
Given resources have metadata for tags, file types, upload dates, and custom attributes, when a user sets filters for tag(s), file type(s), date range, and a custom attribute value, then the search results include only resources meeting all criteria, show the total count of matched items, and display within two seconds.
Full-Text Search Accuracy
Given documents and multimedia resources contain searchable content and metadata, when a user enters a keyword or phrase into the search bar, then the system performs a full-text search across file contents and metadata, returns resources where the keyword appears in filenames, descriptions, or file content, ranks results by relevance, and highlights matched terms in the result preview.
Bulk Upload and Batch Actions
"As an admin, I want to upload and tag dozens of new equipment manuals in one action so that I reduce repetitive tasks and maintain consistency."
Description

Allow users to upload multiple files or entire folders at once, with progress indicators and error reporting. Support batch operations like bulk tagging, permission updates, and version rollbacks. Ensure the UI provides drag-and-drop uploads and context menus for efficient resource management.

Acceptance Criteria
Drag-and-Drop Bulk Upload
Given the user has selected multiple files or folders, when they drag and drop them into the upload area, then the UI lists each item with individual progress bars and all uploads start within 2 seconds.
Folder Upload with Progress Indicator
Given the user selects a folder with nested files, when the upload begins, then the system recursively uploads all files and displays a real-time combined progress indicator until completion.
Error Reporting and Retry Mechanism
Given one or more files fail during upload, when the batch process ends, then the UI shows an error report with specific file names and error types, and offers a retry option for failed items.
Batch Tagging and Permission Updates
Given the user selects multiple resources, when they apply tags or change permissions via the batch actions menu, then all selected items reflect the updates and a summary confirmation appears.
Version Rollback in Batch
Given the user selects multiple files with version history, when they initiate a batch rollback to a chosen version, then each file reverts to that version and the UI confirms the rollback status for each item.

Product Ideas

Innovative concepts that could enhance this product's value proposition.

RouteReveal Maps

Offers offline, annotated adventure maps that clients can explore without signal, ensuring seamless navigation and enriched trip insights.

Idea

CarbonCompass

Calculates and displays each tour’s carbon footprint instantly, helping operators showcase eco-friendly metrics to sustainability-minded guests.

Idea

SpotSale Spark

Automatically triggers targeted, last-minute discounts for unsold spots, boosting off-peak bookings and maximizing operator revenue.

Idea

SnapTrip Preview

Generates polished, branded itinerary snapshots optimized for social sharing, letting operators showcase tours and drive engagement with one click.

Idea

CrewConnect Hub

Creates a shared workspace where multi-guide teams assign tasks, track progress, and exchange files in real time, streamlining collaboration.

Idea

Press Coverage

Imagined press coverage for this groundbreaking product concept.

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BookSprout Debuts EcoBadge Showcase to Elevate Sustainable Adventure Tours

Imagined Press Article

SAN FRANCISCO, CA – June 30, 2025 – BookSprout, the leading booking and itinerary management platform for independent adventure tour operators, today announced the launch of EcoBadge Showcase, an innovative new feature designed to help operators highlight their tours’ sustainability credentials and attract environmentally conscious travelers. As travelers become increasingly mindful of their environmental impact, tour operators need tools that transparently communicate green efforts and carbon neutrality. EcoBadge Showcase automatically generates visually appealing eco-certification badges based on each tour’s carbon footprint and offset status. Operators can embed these badges into branded itineraries, marketing materials, and social media posts, reinforcing their commitment to sustainability and differentiating their offerings in a crowded market. “EcoBadge Showcase represents our commitment to empowering operators to integrate sustainable practices seamlessly into their business,” said Rachel Lin, CEO of BookSprout. “By automating the creation and distribution of eco-certification badges, we’re enabling operators to showcase their eco-friendly tours with professional flair and credibility. This translates into higher customer trust and booking conversions in a market where sustainability matters more than ever.” With EcoBadge Showcase, operators simply enable the feature in their BookSprout dashboard. The system retrieves real-time carbon footprint data—calculated by Footprint Forecast—and carbon offset purchases handled by OffsetSync. Badges are generated in multiple styles and color schemes, optimally sized for print, mobile, and social platforms. Operators can preview designs, customize placement, and download high-resolution images or embed code snippets directly into their digital channels. “Adding the EcoBadge to our itineraries has been a game-changer,” said Sustainability Steph, founder of Green Trails Expeditions. “Our clients appreciate the transparency of seeing our carbon offsets front and center. Since integrating EcoBadge Showcase, we’ve seen a 20% uptick in bookings from eco-conscious travelers and significantly increased repeat bookings.” Key benefits of EcoBadge Showcase include: - Automated Badge Generation: Eliminates manual graphic design and approval cycles. - Real-Time Updates: Reflects the latest carbon footprint calculations and offset status. - Multi-Format Export: Supports print-ready PDFs, PNGs, SVGs, and embed code for web. - Branding Flexibility: Applies custom templates and color palettes via BrandSync. - Social Media Ready: Optimized dimensions for Instagram, Facebook, and email newsletters. EcoBadge Showcase is available immediately to all BookSprout Pro and Enterprise subscribers at no additional cost. Operators on the Standard plan can upgrade to unlock full badge customization features. BookSprout will host a live webinar on July 7, 2025, to demonstrate best practices for using EcoBadge Showcase and integrating sustainability into marketing campaigns. “We’re seeing a growing trend where travelers choose tours based not only on price or itinerary but on a company’s sustainability profile,” said Michael Hernandez, Head of Product at BookSprout. “Features like EcoBadge Showcase and Footprint Forecast underscore our mission to support operators in making data-driven decisions that benefit the planet and their bottom line.” About BookSprout BookSprout streamlines booking and itinerary management for independent adventure tour operators overwhelmed by manual admin. Its intuitive platform automates reservations and builds interactive, mobile-ready trip plans in minutes, freeing operators from spreadsheets while wowing clients with real-time updates and polished, branded itineraries that inspire satisfaction and repeat business. Media Contact: Sarah Thompson Director of Communications, BookSprout press@booksprout.com +1 (415) 555-1234 www.booksprout.com

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BookSprout Unveils Geo-Targeted Deals to Boost Local and Last-Minute Bookings

Imagined Press Article

SAN FRANCISCO, CA – June 30, 2025 – Independent adventure tour operators face the challenge of filling unsold spots and attracting customers in competitive local markets. Today, BookSprout, the premier booking and itinerary management platform, introduced Geo-Targeted Deals, a suite of region-specific discount tools designed to maximize occupancy rates, drive last-minute bookings, and reduce off-peak lulls. Geo-Targeted Deals leverages real-time geolocation and customer segmentation to deliver dynamic discount offers via email, SMS, and in-app notifications. By targeting potential customers located within a defined radius of departure locations, operators can tap into local demand and attract spontaneous bookings that would have otherwise gone unfilled. “Our new Geo-Targeted Deals feature empowers operators to fill empty seats intelligently and efficiently,” said Carlos Alvarez, Chief Marketing Officer at BookSprout. “Instead of generic, one-size-fits-all discounts, operators can craft personalized deals for people right in their own backyard—boosting conversion rates and optimizing revenue without eroding brand value.” Key capabilities of Geo-Targeted Deals include: • Radius-Based Campaigns: Define custom geographic radii around departure points—from city centers to a 100-mile radius—and launch targeted promotions instantly. • Automated Triggers: Set discount thresholds based on days to departure, occupancy rates, and booking velocity. Campaigns activate automatically when criteria are met. • Channel Flexibility: Distribute offers via email, SMS, push notifications, and social media retargeting. • Custom Messaging: Personalize subject lines, copy, and CTAs using merge tags for names, dates, and tour highlights. • Performance Insights: Real-time analytics on open rates, click-through rates, and conversion metrics, powered by Revenue Recovery Insights. Geo-Targeted Deals is particularly impactful for Seasonal Specialists preparing for peak periods. By launching localized promotions days or weeks before departure, operators can secure last-minute bookings without eroding full-price demand. Solo Trailblazers and Growth Navigators benefit from automated campaign workflows that require minimal manual setup, freeing time for customer service and itinerary customization. “One of our biggest hurdles was filling unsold spots on our backcountry hiking trips,” said Jamie Foster, owner of Alpine Escapes. “Since launching Geo-Targeted Deals, we’ve seen a 35% increase in local bookings within the week leading up to departure. The ability to deliver targeted, compelling offers right where our potential guests live has transformed how we approach inventory management.” Geo-Targeted Deals integrates seamlessly with BookSprout’s FlashSale Scheduler and Dynamic Discount Engine. Operators can coordinate multi-layered promotions and avoid overlapping discounts. In addition, Sharelytics tracks the performance of campaigns shared on social channels, providing operators with a comprehensive view of ROI across marketing initiatives. “Geo-Targeted Deals extends our mission to simplify complex marketing workflows for operators,” added Emily Wu, Product Lead at BookSprout. “Operators no longer need multiple platforms or marketing agencies to run local campaigns—they can do it all from a single dashboard, with built-in analytics to measure success.” Geo-Targeted Deals is available immediately to BookSprout Pro and Enterprise users. Operators interested in a live demo can sign up on the BookSprout website or contact sales@booksprout.com to schedule a personalized walkthrough. About BookSprout BookSprout streamlines booking and itinerary management for independent adventure tour operators overwhelmed by manual admin. Its intuitive platform automates reservations and builds interactive, mobile-ready trip plans in minutes, freeing operators from spreadsheets while wowing clients with real-time updates and polished, branded itineraries that inspire satisfaction and repeat business. Media Contact: Julia Martinez PR Manager, BookSprout media@booksprout.com +1 (415) 555-5678 www.booksprout.com

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BookSprout Launches RouteReveal Maps for Signal-Free, Offline Adventure Navigation

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SAN FRANCISCO, CA – June 30, 2025 – BookSprout today unveiled RouteReveal Maps, an offline, annotated mapping solution engineered to ensure adventure tour clients never lose their way—even in the most remote environments. This ground-breaking feature provides richly detailed, downloadable maps complete with waypoints, trail notes, and visual insights that operate seamlessly without cell service. For independent tour operators who grapple with complex route logistics and client navigation concerns, RouteReveal Maps delivers peace of mind. Maps are generated automatically from itinerary data and enriched with curated annotations such as elevation profiles, points of interest, and safety alerts. Clients download the maps to their mobile devices before departure, ensuring uninterrupted access to critical route information in the field. “Navigation is at the heart of any successful adventure,” said Dr. Leila Ahmed, Chief Technology Officer of BookSprout. “RouteReveal Maps transforms conventional trail guides by embedding interactive, offline annotations directly into the map experience. Clients and guides can now explore confidently, even when disconnected from the grid.” Feature highlights of RouteReveal Maps include: • Offline Accessibility: Download full-route maps at any Wi-Fi hotspot, with all annotations stored locally on mobile devices. • Elevation Overlays: Integrates ElevationEdge profiles to visualize slope gradients and altitude changes along the trail. • POI Spotlight Integration: Displays multimedia content for curated points of interest, including photos, historical context, and audio snippets—playable offline. • TrailTailor Sync: Allows operators and clients to add custom waypoints or adjust routes on the go; edits sync automatically when connectivity returns. • SafetySignal Warnings: Embeds pre-programmed safety alerts at critical segments, such as river crossings or steep inclines, with SOS beacon activation instructions. RouteReveal Maps was co-designed with Mobile Maverick Maya and Tech Trailblazer operators during BookSprout’s beta testing program. Their feedback informed key usability enhancements such as dynamic zoom presets, offline search functionality, and customizable annotation layers. The result is a robust, user-friendly navigation tool that reduces guide inquiries and enhances client satisfaction. “During our test hikes in the Cascades, RouteReveal Maps provided unmatched clarity,” said Ethan Price, founder of Summit Seekers Tours. “My clients loved having offline access to elevation data and hidden side trails we highlighted. We saw a 40% drop in navigation-related support calls, letting us focus on delivering memorable experiences rather than troubleshooting lost devices.” RouteReveal Maps is immediately available to all BookSprout subscribers on Standard, Pro, and Enterprise plans. Operators can enable the feature from the Map Settings panel and tailor annotation preferences to match each tour’s unique requirements. To demonstrate the full power of RouteReveal Maps, BookSprout will host live tutorial sessions on July 14 and July 21, 2025. Attendees will learn how to generate annotated maps, integrate multimedia POIs, and empower clients with offline trail guidance. Registration is open at www.booksprout.com/events. About BookSprout BookSprout streamlines booking and itinerary management for independent adventure tour operators overwhelmed by manual admin. Its intuitive platform automates reservations and builds interactive, mobile-ready trip plans in minutes, freeing operators from spreadsheets while wowing clients with real-time updates and polished, branded itineraries that inspire satisfaction and repeat business. Media Contact: Kevin Li Senior Communications Manager, BookSprout press@booksprout.com +1 (415) 555-9012 www.booksprout.com

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