Fitness Class Management

FitNest

Fill Classes. Free Your Focus.

FitNest streamlines bookings, payments, and class scheduling for independent fitness trainers overwhelmed by admin. Its all-in-one dashboard and instant auto-waitlist refill cancelled spots automatically, cutting hours of manual work and boosting attendance—so trainers spend less time juggling logistics and more time coaching, growing revenue, and building strong client relationships.

Subscribe to get amazing product ideas like this one delivered daily to your inbox!

FitNest

Product Details

Explore this AI-generated product idea in detail. Each aspect has been thoughtfully created to inspire your next venture.

Vision & Mission

Vision
To empower every independent fitness trainer to build thriving virtual businesses by making class management seamless, profitable, and inspiring.
Long Term Goal
By 2028, empower 50,000 independent fitness trainers worldwide to increase class attendance by 30% and reclaim 4+ hours weekly through seamless, automated business management with FitNest.
Impact
Reduces trainer admin time by 4+ hours per week, increases revenue from filled cancellations by 28%, and lowers no-shows by 35%—enabling independent fitness trainers to focus on coaching and grow their client base without losing income to last-minute scheduling changes.

Problem & Solution

Problem Statement
Independent fitness trainers lose revenue and time managing bookings, payments, and last-minute cancellations across scattered tools. Existing platforms lack automated waitlists and class-specific features, forcing trainers to juggle manual follow-ups and miss opportunities to fill open class spots.
Solution Overview
FitNest unifies class bookings, payments, and reminders in one intuitive dashboard, while its instant auto-waitlist refills cancelled spots automatically—eliminating tedious admin and ensuring trainers never miss a revenue opportunity when schedules shift unexpectedly.

Details & Audience

Description
FitNest is a software platform that lets independent fitness trainers manage bookings, payments, and virtual class scheduling from one dashboard. Trainers aged 22-45 cut administrative headaches and boost engagement with automated reminders and instant, client-side booking. Its unique auto-waitlist feature fills cancelled class spots immediately, increasing attendance and revenue while giving trainers back four hours a week to focus on coaching.
Target Audience
Independent fitness trainers (22-45) overwhelmed by admin, seeking seamless class bookings and rapid schedule adjustment.
Inspiration
One rainy evening, I watched my yoga instructor frantically updating Instagram after a last-minute cancellation, her phone pinging nonstop as she juggled spreadsheets and DMs to refill a spot. Seeing her overwhelmed and losing precious class time made it clear—trainers needed a tool that could instantly manage bookings, payments, and fill openings automatically, freeing them up to focus on coaching, not chaos.

User Personas

Detailed profiles of the target users who would benefit most from this product.

M

Meticulous Melissa

• Age 38, female community center fitness coordinator • Bachelor’s in Recreation Management, $50K salary • Oversees 15 weekly classes for mixed-age groups • Certified CPR instructor managing 200+ active members

Background

After volunteering as a college sports coach, she grew her center’s fitness roster by 50%. Daily double-bookings and manual sign-ups taught her the chaos of outdated systems. She now seeks precision tools to manage growing class complexity.

Needs & Pain Points

Needs

1. Auto-sync multi-room class schedules seamlessly 2. Instant waitlist refill for no-show vacancies 3. Detailed attendance tracking with exportable reports

Pain Points

1. Double-booked studios causing member confusion 2. Manual sign-ups leading to missed registrations 3. Last-minute cancellations leaving empty class slots

Psychographics

• Obsessed with flawless organizational efficiency • Passionate about empowering community wellness • Prefers data-driven scheduling decisions

Channels

1. Facebook Groups community posts 2. Email newsletter weekly updates 3. Nextdoor neighborhood alerts 4. Meetup local fitness groups 5. Community center digital bulletin

V

Virtual Victor

• Age 29, male remote virtual fitness coach • NASM-certified personal trainer, digital nomad lifestyle • $80K annual income from global clients • Hosts 30+ weekly virtual classes via Zoom

Background

After quitting his corporate job, Victor scaled his online bootcamps to 250 subscribers. Booking link chaos and delayed payments disrupted sessions. Now he prioritizes a unified platform for streaming, scheduling, and instant payments.

Needs & Pain Points

Needs

1. Embedded video conferencing in bookings 2. Instant multi-currency payment processing 3. Automated reminders across all time zones

Pain Points

1. Broken links disrupting live class starts 2. Manual refunds harming client trust 3. Scheduling chaos across time zones

Psychographics

• Thrives on global community connection • Values cutting-edge tech efficiency • Demands flexibility and instant responsiveness

Channels

1. Instagram Live session announcements 2. Zoom integrated booking links 3. YouTube community tab updates 4. Telegram global student group 5. Patreon subscriber-only posts

C

Corporate Clara

• Age 45, female HR wellness manager at tech firm • MBA in Organizational Behavior, $95K salary • Oversees programs for 3,000 global employees • Manages offices in North America, Europe, APAC

Background

With over ten years in HR, Clara launched wellness initiatives after healthcare costs surged. Disparate booking systems and mixed billing frustrated her. She now demands unified tools with deep reporting and corporate security.

Needs & Pain Points

Needs

1. Bulk booking with group discount rates 2. Integrated analytics dashboard for participation data 3. Seamless employee SSO login capabilities

Pain Points

1. Manual invoice reconciliation each month 2. Fragmented systems yielding incomplete engagement data 3. Low adoption due to clunky user experience

Psychographics

• Obsessed with measurable employee engagement • Champions scalable wellness solutions • Values data-driven decision making

Channels

1. LinkedIn corporate wellness groups 2. Company intranet announcement portal 3. Slack HR wellness channel 4. Email blasts to all staff 5. HR conference webinars

E

Event Evan

• Age 33, male freelance fitness event organizer • BA in Sports Management, $60K variable earnings • Hosts 4 major events and 20 mini pop-ups yearly • Coordinates 500+ participants per large event

Background

A former gym manager turned event producer, Evan built a loyal following with urban boot camps. Last-minute sign-ups and payment mishaps disrupted events. He now demands tools enabling swift event launches and automated attendee outreach.

Needs & Pain Points

Needs

1. Rapid event page creation and launch 2. Tiered ticketing with early-bird pricing 3. Automated mass attendee email notifications

Pain Points

1. Manual ticket sales causing checkout delays 2. Paper-based check-ins creating entry chaos 3. Sponsor billing delays disrupting cash flow

Psychographics

• Lives for adrenaline-driven event days • Craves rapid problem-solving wins • Prefers nimble, build-it-fast digital solutions

Channels

1. Eventbrite pop-up event listings 2. Instagram Stories flash announcements 3. Facebook Ads targeted outreach 4. Mailchimp sponsor newsletters 5. Meetup premium event features

I

Influencer Isla

• Age 26, female fitness-lifestyle influencer • 150K Instagram followers, $70K annual earnings • NASM-certified, BA in Communications • US-based audience with global fanbase

Background

Rising from yoga teacher to micro-influencer, Isla juggled DM bookings and scattered payment links. Inconsistent branding and lost inquiries pushed her to seek a unified, on-brand scheduling solution.

Needs & Pain Points

Needs

1. Branded booking pages matching her aesthetic 2. Social media integration for instant scheduling 3. Built-in subscriber payments and tipping

Pain Points

1. DM-based bookings causing lost inquiries 2. Off-brand widgets spoiling her feed harmony 3. Fragmented payment methods confusing clients

Psychographics

• Obsessed with curated, beautiful user interfaces • Values authentic follower engagement • Pursues growth via brand partnerships

Channels

1. Instagram bio link scheduling 2. TikTok workout teaser posts 3. Pinterest branded board announcements 4. YouTube live workout notifications 5. Email list subscriber-only invites

Product Features

Key capabilities that make this product valuable to its target users.

Tiered Trust Badge

Introduce multi-level badges (Bronze, Silver, Gold) based on trainers’ certification count, experience, and client feedback. This visual hierarchy instantly communicates expertise levels, encouraging trainers to pursue higher tiers and clients to make confident booking decisions.

Requirements

Tiered Badge Scoring Engine
"As a platform administrator, I want the system to automatically calculate and assign badge tiers based on trainer metrics so that expertise levels are accurately and consistently displayed."
Description

Develop a backend engine that calculates trainers’ badge tiers (Bronze, Silver, Gold) by evaluating certification count, years of experience, and client feedback scores. This engine should support configurable weightings for each criterion, execute calculations on a scheduled basis, and update badge assignments in real time. It ensures accurate expertise representation, encourages trainers to improve credentials, and drives client trust by reflecting up-to-date trainer qualifications.

Acceptance Criteria
Initial Badge Tier Calculation
Given a trainer has 3 certifications, 2 years of experience, and an average feedback score of 4.5 with weightings of 30% certifications, 40% experience, and 30% feedback configured, When the scoring engine runs, Then the trainer is assigned the correct Bronze, Silver, or Gold badge according to the calculated total score.
Scheduled Badge Recalculation
Given multiple trainers have updated experience and feedback since the last run, When the scheduled batch job executes at 00:00 daily, Then all trainer badges are recalculated and database records reflect any changes in tier.
Real-time Badge Update on New Feedback
Given a client submits new feedback for a trainer, When the feedback entry is committed, Then the scoring engine recalculates that trainer’s score within 5 minutes and updates their badge tier on the dashboard in real time.
Configurable Weighting Adjustment
Given an administrator modifies the weightings for certification count to 40%, experience to 30%, and feedback to 30%, When the engine next processes scores, Then all badge assignments incorporate the new weightings correctly.
Badge Tier Edge Case Handling
Given a trainer’s computed score exactly matches the threshold between Silver and Gold, When the calculation occurs, Then the engine assigns the higher tier (Gold) as per specification to favor trainer progression.
Badge Display UI Integration
"As a client, I want to see clear trust badges on trainer profiles so that I can quickly assess expertise level before booking."
Description

Integrate multilevel trust badges into the trainer listing and booking interfaces across web and mobile. This requires updating card layouts to include badge icons with hover or tap tooltips explaining tier criteria, ensuring responsive design and accessibility compliance. The integration should maintain visual consistency with FitNest branding and optimize for quick recognition, enhancing the booking experience and visual credibility.

Acceptance Criteria
Badge Display on Trainer Listing Card
Given a trainer has an assigned trust tier, when viewing the trainer listing, then the correct Bronze, Silver, or Gold badge icon appears next to the trainer’s name.
Tooltip Visibility on Hover and Tap
Given a user hovers over the badge icon on web or taps the badge icon on mobile, when the interaction occurs, then a tooltip appears within 200ms displaying the tier name and qualification criteria and dismisses on mouse leave or second tap.
Responsive Badge Layout on Different Viewports
Given the application is accessed on desktop, tablet, or mobile, when the screen size changes or the page loads, then the badge icon and tooltip adjust their size and position to avoid overlap or truncation and maintain alignment within the card layout.
Accessibility Compliance for Badges and Tooltips
Given a user navigates via keyboard or screen reader, when focusing on a badge icon, then the tooltip is accessible through ARIA attributes, announced by screen readers, focusable via Tab key, and meets WCAG 2.1 AA contrast and interactive area requirements.
Branding Consistency of Badge Icons
Given the badge icons are rendered, then their color, size, typography, and spacing adhere exactly to FitNest design system specifications and match the approved style guide.
Trainer Profile Badge Management
"As a trainer, I want to see my current badge tier and the criteria I need to improve so that I can work toward advancing to the next level."
Description

Create a management interface in the trainer dashboard where trainers can view their current badge tier, see the underlying metrics (certifications, years active, feedback), and access resources on how to progress. This interface must securely fetch data from the scoring engine, display historical tier changes, and allow trainers to plan certification goals to reach higher badge levels.

Acceptance Criteria
Viewing Current Badge and Metrics
Given the trainer is logged in and navigates to the badge management interface, the dashboard displays the current badge tier (Bronze/Silver/Gold), total certifications count, years active, and average client feedback score in accordance with the design specifications.
Accessing Historical Tier Changes
Given the trainer clicks the "Tier History" tab, then a chronological list of all past badge tiers with effective dates and change reasons is displayed, with pagination if more than 10 entries exist.
Fetching Badge Data Securely
Given the trainer accesses the badge management interface, then the system fetches badge and metric data from the scoring engine via an authenticated API within 2 seconds and returns only the fields authorized for the trainer’s view.
Accessing Progression Resources
Given the trainer views their badge metrics, when they click the "Learn How to Progress" link for any metric, then a new browser tab opens to the correct resource page with content relevant to achieving the next badge tier.
Setting Certification Goals
Given the trainer enters a target number of certifications and a target completion date in the goal planning section and clicks "Save Goal", then the system validates the inputs, saves the goal to the trainer’s profile, and displays a success confirmation message.
Badge Earn Progress Indicator
"As a trainer, I want a visual indicator of my progress toward the next badge tier so that I stay motivated and informed about what I need to achieve."
Description

Implement a real-time progress bar or checklist on the trainer dashboard that tracks progress toward the next badge tier. It should visually represent completion percentages for each criterion, trigger motivational messages at milestones, and update dynamically as trainers log certifications, accumulate experience, or receive client feedback. This feature gamifies achievement and clarifies advancement paths.

Acceptance Criteria
Initial Progress Bar Visualization
Given the trainer dashboard is loaded, the progress bar must display current progress toward the next badge tier as a percentage with distinct colored segments for certifications, experience hours, and client feedback.
Certification Upload Progress Update
Given a trainer uploads a new certification, when the upload completes, then the progress bar updates within 5 seconds to reflect the added certification percentage and displays an updated completion percentage.
Experience Milestone Tracking
Given a trainer logs additional coaching hours, when the total experience reaches a defined tier threshold, then the experience segment of the progress bar becomes fully filled and the overall percentage updates accordingly.
Client Feedback Integration
Given a trainer receives new client feedback rated above 4 stars, when the feedback is submitted, then the feedback segment of the progress bar updates dynamically and the overall progress percentage increases correctly.
Milestone Messaging Trigger
Given the progress percentage crosses 25%, 50%, or 75% thresholds, when each threshold is reached for the first time, then a corresponding motivational message appears on the dashboard and is logged for analytics.
Badge Upgrade Notification System
"As a trainer, I want to receive notifications when I earn or am about to earn a higher badge tier so that I stay informed and recognize my achievements."
Description

Design an automated notification system that alerts trainers via in-app messages and email when they qualify for a new badge tier or are close to meeting the criteria. Notifications should include personalized details on achieved metrics and remaining requirements, leveraging existing messaging infrastructure. This ensures timely recognition, encourages continued engagement, and promotes feature awareness.

Acceptance Criteria
Trainer Achieves New Badge Tier
Given a trainer meets all tier requirements (certification count, experience hours, and client feedback score), when the system evaluation runs, then an in-app notification and email detailing the new badge level and achievements are sent within 2 minutes.
Trainer Nears Badge Tier Threshold
Given a trainer is within 10% of any tier requirement, when daily metrics are updated, then an in-app message shows personalized progress and remaining criteria within 1 minute.
Notification Delivery Confirmation
Given a badge upgrade notification is sent, when the notification is delivered, then the system logs delivery timestamps and the trainer can view the notification in their in-app message center within 2 minutes.
Duplicate Notification Prevention
Given multiple system evaluations on the same day, when a trainer’s status remains unchanged, then no additional upgrade or reminder notifications are sent for the same criteria set.
Email Fallback on In-App Failure
Given the in-app notification service fails, when retry attempts within 5 minutes also fail, then an email with identical content is sent and logged as a fallback.

Certificate Showcase

Allow trainers to upload and display scanned or digital copies of their certifications within their profile. Clients can click to view proof, building transparency and trust while streamlining credential reviews directly on the platform.

Requirements

Certificate Upload Interface
"As a trainer, I want to upload digital copies of my certifications so that clients can verify my qualifications directly on the platform."
Description

Enable trainers to upload scanned or digital copies of their certifications directly within their profile edit page. The interface should support drag-and-drop and file browse options, validate file types (PDF, JPEG, PNG) and size limits, and display upload progress. Uploaded files are securely stored in cloud storage with metadata capturing upload date, file name, and certificate type. This functionality streamlines credential submission and ensures trainers can easily showcase their qualifications.

Acceptance Criteria
Certificate Upload via Drag-and-Drop
Given the trainer drags a file of type PDF, JPEG, or PNG under 5MB into the designated upload area, When the system validates file type and size, Then the upload progress bar is displayed, progresses to 100%, and the file is stored in cloud storage with associated metadata.
Certificate Upload via File Browser
Given the trainer clicks the 'Browse' button and selects a PDF, JPEG, or PNG file under 5MB from their device, When the file is confirmed, Then the upload progress indicator appears, reaches completion, and the file is saved securely with metadata captured.
Rejection of Unsupported File Types
Given the trainer attempts to upload an unsupported file type (e.g., .docx, .exe), When the file is submitted, Then the system rejects the file, displays an error message indicating invalid file type, and prevents any upload.
File Size Validation
Given the trainer selects a file larger than the 5MB limit, When the upload is initiated, Then the system rejects the file, displays an error message stating 'File exceeds maximum size of 5MB', and no data is stored.
Metadata Storage Verification
Given a certificate file upload completes successfully, When the system writes to cloud storage, Then metadata including upload date, original file name, and certificate type is recorded and retrievable through the profile’s certificate list.
Document Storage and Management
"As a trainer, I want a centralized place to manage my certification documents so that I can keep them up to date and secure."
Description

Implement a secure document management system for storing, organizing, and retrieving uploaded certification files. Features include encrypted storage at rest and in transit, version control to replace outdated documents, and options for trainers to delete or update certificates. The system should integrate with the user profile database and ensure efficient retrieval when a client requests to view a certificate.

Acceptance Criteria
Certificate Upload Success
Given a trainer is on the certificate upload page and selects a valid file type (PDF, JPG, or PNG) under the 5MB size limit When the trainer clicks the “Upload” button Then the system stores the file securely, associates it with the trainer’s profile, and displays a success confirmation message
Certificate Version Control
Given a trainer has an existing certificate uploaded When the trainer uploads a new version of the certificate Then the system archives the previous version, replaces it with the new version in the profile, and maintains a version history accessible to the trainer
Certificate Deletion
Given a trainer has one or more certificates in their profile When the trainer chooses to delete a certificate Then the system permanently removes the file from storage, updates the profile to no longer display the certificate, and prevents clients from accessing the deleted certificate
Secure Storage Encryption
Given any certificate file is stored or transmitted When the file is at rest in storage or in transit between client and server Then the system uses AES-256 encryption for storage and TLS 1.2+ for transmission, and logs encryption operations in the audit trail
Certificate Retrieval by Client
Given a client views a trainer’s profile and clicks the certificate link When the client requests to view the certificate Then the system retrieves and decrypts the latest version within 2 seconds and displays it correctly in the client’s browser
Public Certificate Viewer
"As a client, I want to view my trainer's certification details so that I can trust their expertise before booking a class."
Description

Provide a client-facing viewer that displays uploaded certificates on the trainer’s public profile. The viewer should show thumbnail previews, allow clients to click to enlarge, zoom, and download the certificate. It must be responsive across devices, maintain brand-consistent styling, and load quickly for optimal user experience.

Acceptance Criteria
Desktop Certificate Thumbnail Display
Given a client navigates to a trainer's public profile on a desktop device When the profile loads Then certificate thumbnails are displayed in a grid with appropriate alt text and consistent styling within 2 seconds
Mobile Certificate Enlarge View
Given a client taps on a certificate thumbnail on a mobile device When the thumbnail is tapped Then the certificate opens in a full-screen modal with zoom controls within 1 second
Certificate Zoom Functionality
Given a certificate is open in the viewer When the client uses the zoom-in and zoom-out controls Then the certificate scales accordingly up to 200% without loss of clarity
Certificate Download Capability
Given a client views an enlarged certificate When the client clicks the download button Then the certificate downloads as a PDF file with the correct filename and retains original resolution
Responsive Viewer Performance
Given the certificate viewer is accessed on any supported device When the viewer is launched Then it loads all required resources and renders certificates within 2 seconds with no layout shifting
Verification Badge Display
"As a client, I want to quickly identify verified trainers so that I can book with confidence."
Description

Automatically award and display a verification badge on trainer profiles once at least one certificate is uploaded and confirmed. The badge should feature a hover tooltip indicating the number of verified certificates and the date of the most recent upload. This visual indicator builds client trust and highlights trainers who maintain current credentials.

Acceptance Criteria
Badge Appears After First Certificate Verification
Given a trainer profile with no verification badge and no verified certificates When the trainer uploads a certificate and it is confirmed by the system Then a verification badge is displayed on the trainer’s profile
Tooltip Displays Certificate Count and Latest Upload Date
Given a verification badge is displayed on a trainer’s profile When a client hovers over the badge Then the tooltip shows the total number of verified certificates and the date of the most recent upload in MM/DD/YYYY format
Badge Updates After Additional Certificate Verification
Given a trainer already has a verification badge and at least one verified certificate When the trainer uploads another certificate and it is confirmed Then the badge remains displayed and the tooltip updates to reflect the new total count and the new most recent upload date
No Badge Displayed Without Verified Certificates
Given a trainer profile with uploaded but unconfirmed certificates When a client views the profile Then no verification badge is displayed until at least one certificate is confirmed
Tooltip Format Matches Date and Count Specifications
Given a client hovers over the verification badge When the tooltip appears Then the number of verified certificates is an integer greater than or equal to 1 and the date is formatted correctly as MM/DD/YYYY
Certificate Expiry Notification
"As a trainer, I want reminders for expiring certificates so that I can update them and maintain my verified status."
Description

Track expiration dates on uploaded certificates and send automated notifications to trainers at defined intervals (30 days, 7 days, and 1 day before expiry). Notifications should appear as in-app alerts on the trainer dashboard and as email reminders. This ensures trainers can renew certifications promptly and maintain their verified status.

Acceptance Criteria
30-Day Expiry Notification Trigger
Given a trainer has a certificate with an expiry date exactly 30 days in the future When the system runs its daily expiry check Then an in-app alert is displayed on the trainer dashboard and an email reminder is sent to the trainer containing the certificate name and expiry date
7-Day Expiry Notification Trigger
Given a trainer has a certificate with an expiry date exactly 7 days in the future When the system runs its daily expiry check Then an in-app alert is displayed on the trainer dashboard and an email reminder is sent to the trainer containing the certificate name and expiry date
1-Day Expiry Notification Trigger
Given a trainer has a certificate with an expiry date exactly 1 day in the future When the system runs its daily expiry check Then an in-app alert is displayed on the trainer dashboard and an email reminder is sent to the trainer containing the certificate name and expiry date
Notification Delivery Channels Verification
Given expiry notifications are triggered for a certificate When the system sends notifications Then the in-app alert appears in the trainer's dashboard notification center and the email arrives in the trainer's inbox within 5 minutes of the check
Notification Suppression for Renewed Certificates
Given a trainer renews a certificate and updates its expiry date to a future date beyond all predefined intervals When the system runs its daily expiry check Then no expiry notifications are sent to the trainer for that certificate

Expiry & Renewal Alerts

Automatically track certification expiration dates and send proactive reminders to trainers to renew credentials. This ensures badges remain current, maintains profile integrity, and reduces administrative oversights for both trainers and clients.

Requirements

Certification Expiry Tracking
"As a fitness trainer, I want my certification expiry dates automatically tracked so that I am alerted in advance to renew and maintain my credentials without administrative hassle."
Description

Implement a system to record and monitor certification expiration dates for all trainers. The feature should store certification details, issue dates, and expiry dates in the trainer’s profile and trigger expiry logic as dates approach. Integrate with the existing trainer database to ensure data consistency and provide seamless updates when trainers renew or add certifications. Expiry Tracking is essential for maintaining accurate records, minimizing administrative overhead, and ensuring trainers’ credentials remain valid for clients and regulatory compliance.

Acceptance Criteria
Trainer Adds New Certification
Given a trainer is on their profile page When they click 'Add Certification' and enter certification type, issue date, and expiry date Then the system saves the certification details and displays them in the trainer’s profile.
Expiry Reminder at Threshold
Given a certification is within 30 days of its expiry date When the daily scheduler runs Then the system sends a reminder email to the trainer with the certification name, expiry date, and renewal instructions.
Renew Certification Updates Expiry
Given a trainer uploads a renewal certification Before or after the original expiry date When the system processes the renewal Then the certification’s issue date and expiry date are updated and any pending reminders are cleared.
Expired Certification Deactivation
Given a certification has passed its expiry date When a client views the trainer’s public profile Then the system flags the certification as expired and hides the valid certification badge.
Database Integration Consistency
Given certification data exists in an external compliance database When the weekly synchronization runs Then the system updates any mismatched expiry dates in the local database and logs the changes.
Automated Renewal Reminders
"As a fitness trainer, I want to receive automated reminders about upcoming certification expirations so that I can renew on time and avoid service interruptions."
Description

Develop an automated notification engine that sends proactive renewal alerts to trainers based on configurable time intervals before certification expiry (e.g., 30, 15, 7, and 1 day prior). Notifications should be delivered via email and in-app alerts, with templated messaging that clearly states the certification type, expiry date, and renewal instructions. This reduces the risk of expired credentials, supports trainer compliance, and enhances client trust by ensuring all certifications are up to date.

Acceptance Criteria
Initial 30-Day Pre-Expiry Email Reminder
Given a trainer profile with a certification expiring in 30 days When the notification engine performs its daily check Then an email is sent to the trainer containing the certification type, expiry date, and renewal instructions
15-Day Pre-Expiry In-App Alert
Given a trainer has a certification expiry date 15 days away When the trainer logs into the FitNest dashboard Then an in-app alert is displayed showing the certification details and a renewal link
7-Day Pre-Expiry Multi-Channel Reminder
Given a certification will expire in 7 days When the system triggers reminders Then both an email and an in-app notification are sent to the trainer with matching content and renewal instructions
1-Day Final Expiry Notification
Given a certification expires in 1 day When the notification engine runs then a final reminder is delivered via email and in-app alert emphasizing urgency and providing direct renewal action
Opt-Out Preference Compliance
Given a trainer has disabled email reminders When the notification engine runs Then only in-app alerts are sent and no email is dispatched
Custom Reminder Scheduling
"As a fitness trainer, I want to customize when and how I receive renewal reminders so that I can manage alerts in a way that fits my workflow."
Description

Provide trainers and administrators the ability to customize the timing and channels of renewal reminders. Users should be able to select reminder intervals, disable specific notifications, or choose additional channels such as SMS or calendar integration. This customization ensures trainers receive alerts in their preferred format and cadence, enhancing user satisfaction and engagement with the renewal process.

Acceptance Criteria
Reminder Interval Configuration
Given the trainer accesses the reminder settings page, When they select custom intervals (e.g., 60, 30, 7 days before expiration), Then the system saves and schedules reminders accordingly.
Notification Channel Selection
Given the trainer views notification options, When they enable or disable channels (Email, SMS, Calendar), Then the system sends reminders only through the selected channels.
Notification Disable Option
Given the trainer opts to disable specific reminders, When they toggle off an interval or channel, Then no reminders are sent for that disabled option.
Reminder Dispatch Verification
Given a scheduled reminder time arrives, When the system triggers the reminder, Then the message is delivered via the configured channel and logged as sent.
Calendar Event Creation
Given the trainer integrates their calendar, When a reminder is scheduled, Then an event with the correct date, time, and renewal details is created in the trainer’s calendar.
Renewal Workflow Dashboard
"As a fitness trainer, I want a dashboard showing my certification statuses and renewal actions so that I can oversee and complete renewals efficiently."
Description

Create a dedicated dashboard widget displaying upcoming expirations, pending renewals, and renewal history for each trainer. The dashboard should offer quick actions for uploading new certifications, marking renewals complete, and exporting reports. This centralized workflow improves visibility into certification statuses, streamlines administrative tasks, and empowers trainers to manage all credentials from a single interface.

Acceptance Criteria
Upcoming Certification Expirations
Given the trainer logs into the Renewal Workflow Dashboard, when the dashboard loads, then all certifications expiring within the next 30 days are displayed in the “Upcoming Expirations” widget, sorted by expiration date.
Pending Renewal Quick Actions
Given a certification is due to expire within 7 days and no renewal has been uploaded, when the trainer views the certification entry, then a “Renew Now” button is visible and clicking it opens the upload renewal modal.
Renewal History Export
When the trainer clicks the “Export Renewal History” button, then a CSV file downloads containing columns for trainer name, certification type, original issue date, renewal date, and status, and the filename includes the current timestamp.
Certification Upload Functionality
Given the trainer initiates a certificate upload, when a file is selected, then the system accepts .pdf and .jpg files up to 5MB, displays a successful upload notification, and adds the new certification with the correct expiration date in the dashboard.
Dashboard Data Accuracy
When any renewal is completed or a new certification is uploaded, then the Renewal Workflow Dashboard reflects the updated certification status and expiration date within 10 seconds without requiring a manual page reload.
Certification Status Badge Display
"As a client, I want to see clear badges on trainer profiles indicating their certification status so that I can choose qualified trainers with confidence."
Description

Design and integrate visual status badges for trainer profiles that reflect current certification validity (e.g., Valid, Expiring Soon, Expired). Badges should appear on public-facing and internal profile views, updating dynamically based on tracked expiry data. This feature enhances transparency for clients browsing trainer profiles and motivates trainers to maintain active credentials.

Acceptance Criteria
Valid Certification Badge Display
Given a trainer with a certification expiry date more than 30 days away, When a user views the trainer profile, Then the badge labeled "Valid" is displayed with green color and shows the expiry date on hover.
Expiring Soon Certification Badge Display
Given a trainer whose certification expires within the next 30 days, When the profile is accessed, Then the badge labeled "Expiring Soon" is displayed in yellow with a tooltip indicating the number of days remaining.
Expired Certification Badge Display
Given a trainer whose certification expiry date has passed, When the profile is loaded, Then the badge labeled "Expired" appears in red and the profile header indicates the expired status.
Badge Visibility on Public and Internal Profiles
When any user (client or admin) views the trainer profile in both public-facing and internal dashboard contexts, Then the certification status badge is consistently displayed in the designated profile header area.
Dynamic Badge Update After Certification Renewal
Given a trainer renews their certification and the system records the new expiry date, When the profile is refreshed or revisited, Then the badge updates automatically from "Expired" or "Expiring Soon" to "Valid" without manual page interventions.

Shareable Badge Link

Generate a unique, embeddable badge URL or widget that trainers can share on social media profiles, personal websites, and email signatures. This extends visibility beyond FitNest, enhancing marketing reach and reinforcing credibility wherever trainers promote their services.

Requirements

Unique Badge Link Generation
"As a fitness trainer, I want a unique badge link generated for my profile so that I can share a personalized promotional badge with potential clients."
Description

The system must generate a globally unique, secure badge URL for each trainer. This URL should map to a personalized badge that dynamically displays the trainer’s name, credentials, and key statistics. The generation process must prevent collisions, support custom URL paths (e.g., fitnest.io/badge/trainername), and automatically update if the trainer’s profile information changes. Trainers must be able to retrieve and copy their badge link directly from their dashboard.

Acceptance Criteria
Dashboard Badge Link Retrieval
Given the trainer is logged into FitNest and navigates to their dashboard, When they click on the “Get Badge Link” button, Then the system displays a unique, copyable badge URL and an embeddable widget code snippet.
Custom URL Path Generation
Given the trainer provides a custom path (alphanumeric, 3-30 characters), When the badge link is generated, Then the URL follows the format fitnest.io/badge/{customPath} and matches the provided custom path exactly.
Profile Updates Reflection
Given the trainer updates their name, credentials, or key statistics and saves their profile, When the update is complete, Then the badge at the existing URL displays the updated information within 5 minutes.
Collision Prevention and Security
Given two trainers with identical names or custom paths, When badge links are generated, Then the system appends a unique identifier to prevent URL collisions, and all badge URLs use HTTPS with secure, non-guessable tokens.
Badge Display Accuracy
Given any user accesses a trainer’s badge URL, When the badge page loads, Then it accurately displays the trainer’s current name, credentials, and key statistics as stored in the profile, and loads within 2 seconds.
Embeddable Badge Widget Snippet
"As a fitness trainer, I want an embeddable code snippet for my badge so that I can easily integrate it into my website, blog, or email signature."
Description

Provide trainers with a ready-to-use HTML/JavaScript code snippet that renders their badge inline on external sites and social media platforms. The snippet must be responsive, load asynchronously to avoid page delays, and gracefully degrade to a plain link if scripts are blocked. It should allow specification of dimensions, theme overrides, and alt text for accessibility.

Acceptance Criteria
Responsive Behavior
Given the badge snippet is embedded on a page, when the viewport is resized between 320px and 1920px, then the badge adjusts its dimensions and layout to fit within its container without overflow or distortion.
Asynchronous Loading
Given the badge snippet is present on a page, when the page is loaded, then the badge’s assets (CSS/JS) are fetched asynchronously and the page’s main content rendering time is not delayed.
Graceful Degradation
Given the user’s browser blocks external scripts, when the badge snippet is executed, then the badge falls back to a visible hyperlinked text with the trainer’s name linking back to their FitNest profile.
Customization of Dimensions and Theme
Given a trainer specifies width, height, or theme parameters in the snippet, when the widget is rendered, then it respects those parameters exactly and applies any valid theme override without visual glitches.
Accessibility with Alt Text
Given the badge image fails to load or screen readers are used, when the widget is rendered, then it includes the specified alt text and ARIA attributes so that the badge’s purpose and link destination are conveyed.
Badge Appearance Customization
"As a fitness trainer, I want to customize the appearance of my badge so that it matches my branding and appeals to my target audience."
Description

Enable trainers to personalize the look and feel of their badge by selecting from multiple themes, color palettes, fonts, and optional elements (e.g., ratings, class types). The customization interface should offer real-time preview, allow upload of a personal logo, and support resetting to default settings. All visual changes must reflect immediately on the badge URL and embedded widget.

Acceptance Criteria
Theme Selection Preview
Given the trainer selects a theme from the theme dropdown When the selection is confirmed Then the real-time preview updates to reflect the newly selected theme within 2 seconds
Color Palette Application
Given the trainer chooses a color palette When the colors are applied Then the badge widget updates to display the new colors uniformly across background, text, and accents
Font Style Update
Given the trainer selects a font from the font options When the selection is applied Then the preview updates to show badge text in the chosen font within 1 second
Logo Upload Display
Given the trainer uploads a logo file meeting size and format requirements When the upload completes successfully Then the logo appears on the badge preview at the designated position and retains correct aspect ratio
Optional Elements Toggle
Given the trainer enables or disables optional elements (e.g., ratings, class types) When the toggles are changed Then the badge preview immediately shows or hides these elements accordingly
Reset to Default Functionality
Given the trainer clicks the 'Reset to Default' button When the action is confirmed Then all customizations revert to default theme, colors, fonts, logo, and element settings and the preview reflects defaults
Badge Access Control and Lifecycle Management
"As a fitness trainer, I want to control the activation and expiration of my badge link so that I can manage its availability and security over time."
Description

Allow trainers to enable, disable, or rotate their badge link at any time. Trainers should be able to set expiration dates or revoke access to old links. Disabled or expired links must return a customizable message or 404 error. Access controls must ensure only the trainer or account administrators can manage these settings.

Acceptance Criteria
Trainer Enables Badge Link
Given the trainer accesses the badge settings and the badge link is disabled When the trainer clicks the “Enable Badge Link” toggle and saves changes Then the badge link status is set to active, HTTP GET requests to the link return 200 OK, and the trainer’s badge widget is displayed
Trainer Disables Badge Link
Given the trainer accesses the badge settings and the badge link is active When the trainer clicks the “Disable Badge Link” toggle and saves changes Then the badge link status is set to disabled, HTTP GET requests to the link return 404 Not Found with a customizable message
Trainer Rotates Badge Link
Given the trainer accesses the badge settings and the badge link is active When the trainer clicks “Rotate Link” and confirms rotation Then a new unique badge URL is generated, the old URL returns 404 Not Found, and the new URL returns 200 OK displaying the badge widget
Trainer Sets Badge Link Expiration
Given the trainer accesses the badge settings and sets an expiration date in the future When the expiration date passes Then HTTP GET requests to the link return 410 Gone or 404 Not Found with a customizable expiration message
Unauthorized Badge Management Attempt
Given a user without trainer or account administrator permissions attempts to enable, disable, rotate, or set expiration on a badge link When the user submits any badge management request Then the system returns 403 Forbidden and does not change any badge link settings
Accessing Expired or Disabled Badge Link
Given a badge link that has been disabled or expired When a client attempts to access the link Then the system displays the trainer’s customizable disabled/expired message or a standard 404 error
Badge Engagement Analytics
"As a fitness trainer, I want to see analytics on my badge link so that I can measure its performance and optimize my marketing efforts."
Description

Implement analytics to track impressions, clicks, and referral traffic for each badge link. Metrics should be displayed in the trainer dashboard, with options to filter by date range, platform, and UTM parameters. Provide exportable reports (CSV/JSON) and integrations with external analytics tools (e.g., Google Analytics) while ensuring data privacy compliance.

Acceptance Criteria
Impressions Data Collection
Given a trainer’s unique badge link is loaded on an external page, When the page renders the badge, Then the system logs an impression event with badge ID, timestamp, and platform source.
Click and Referral Tracking
Given a visitor clicks a trainer’s badge link, When the click occurs, Then the system records a click event with badge ID, referrer URL, UTM parameters, and timestamp.
Dashboard Filter Functionality
Given the trainer opens the badge analytics dashboard, When the trainer selects a date range, platform filter, or UTM parameter filter, Then only events matching the selected criteria are displayed and metrics update accordingly.
Report Export Capability
Given the trainer applies filters in the dashboard, When the trainer requests an export in CSV or JSON format, Then the system generates and provides a downloadable file containing the filtered impression, click, and referral data.
External Analytics Integration
Given the trainer configures an external analytics integration (e.g., Google Analytics) with valid tracking credentials, When impression and click events occur, Then the system forwards those events to the external analytics tool using the correct event schema and badge identifiers.

Verified Profile Spotlight

Highlight verified trainers with distinct visual cues—such as a border, badge icon, or featured placement—in class listings and search results. This draws client attention to trusted professionals, increasing conversions and incentivizing certification completion.

Requirements

Verification Badge Icon
"As a fitness client, I want to see a verification badge on trainer profiles so that I can quickly identify trusted and certified professionals."
Description

Implement a distinct verification badge icon next to each verified trainer’s name and profile picture in class listings and search results. The badge should be clearly visible at all screen sizes, align with the FitNest visual design system, and use accessible colors and alt text for screen readers. This feature highlights certified professionals, builds user trust, and integrates seamlessly with existing UI components without disrupting layout flow.

Acceptance Criteria
Badge Visibility on Class Listing Page
Given a verified trainer appears in a class listing and the page is viewed on any supported device, When the listing is rendered, Then a verification badge icon appears immediately adjacent to the trainer’s name and profile picture.
Badge Visibility in Search Results
Given a user performs a search that returns one or more verified trainers, When the search results load, Then each verified trainer entry displays the verification badge icon next to the trainer’s name and thumbnail.
Badge Contrast and Accessibility
Given WCAG 2.1 AA guidelines, When the badge renders over any background, Then its color contrast ratio against the background is at least 4.5:1.
Badge Alignment and Layout Integration
Given various screen widths and resolutions, When the UI layout adjusts, Then the badge maintains correct spacing and alignment as defined in the FitNest design system without overlapping or shifting other components.
Badge Alt Text for Screen Readers
Given a screen reader user navigates to a verified trainer’s profile in a listing or search result, When the badge is encountered, Then it has alt text reading "Verified Trainer Badge" so the reader announces "Verified Trainer" after the trainer’s name.
Verified Profile Border Styling
"As a fitness client, I want verified trainers to have a special border around their profile picture so that I can easily spot certified professionals at a glance."
Description

Apply a prominent colored border around verified trainers’ profile images in listings and search results. The border style must adhere to brand guidelines, distinguish verified profiles from unverified ones, and remain consistent across web and mobile platforms. The styling should not interfere with image quality or layout and should degrade gracefully if CSS fails to load.

Acceptance Criteria
Web Listing Verified Trainer Border Display
Given a verified trainer appears in the class listing on desktop, When the page loads, Then the profile image must have a 3px solid #FF5733 border with 4px border-radius that does not overlap the image.
Mobile Listing Verified Trainer Border Display
Given a verified trainer appears in the class listing on a mobile device (width ≤ 480px), When the page loads, Then the profile image must render the 3px solid #FF5733 border with 4px border-radius and maintain responsive layout without overflow.
Search Results Verified Trainer Border Display
Given a verified trainer appears in search results, When results are displayed, Then each verified profile image must show the 3px solid #FF5733 border with 4px border-radius without impacting image aspect ratio.
Border Styling Compliance with Brand Guidelines
Given the brand guideline specifies border color #FF5733, width 3px, border-radius 4px, When implemented across all platforms, Then automated style linting must pass with no violations and visual manual inspection must confirm compliance.
Graceful Degradation on CSS Failure
Given the CSS file fails to load or the border style rule is unavailable, When the profile image renders, Then a fallback 1px solid #CCCCCC border must appear, maintaining layout without broken images.
Featured Placement for Verified Trainers
"As a new client searching for classes, I want verified trainers to appear first in search results so that I can book with trusted professionals quickly."
Description

Create a mechanism to prioritize verified trainer profiles at the top of search results and class listings. Verified profiles should occupy premium placement positions, while still respecting user search filters and sorting preferences. The system should dynamically adjust ranking in real time, ensuring verified trainers receive increased visibility and potential client engagement.

Acceptance Criteria
Search Results Prioritization for Verified Trainers
Given a user performs a search with or without filters, when generating the results, then all verified trainer profiles appear before any non-verified profiles while preserving relevance order within each group.
Class Listing Premium Placement
Given a user views a class listing page, when rendering the page, then classes from verified trainers occupy the designated premium placement slots at the top of the list.
Real-time Ranking Adjustment
Given a trainer’s verification status is updated, when the change is saved, then the system reorders that trainer’s position in all subsequent search results and class listings within 5 seconds.
Respecting User Filters and Sort Options
Given a user applies filters or sorting preferences, when displaying filtered results, then verified trainers matching those criteria are still ranked above non-verified trainers within the filtered or sorted list.
Pagination Handling of Verified Trainers
Given search results exceed one page, when paginating, then the first page is filled first with verified trainers up to the page size before any non-verified trainers, with remaining verified trainers on subsequent pages.
Verification Badge Tooltip
"As a fitness client, I want to see details about a trainer’s verification when I hover over the badge so that I can understand their credentials and assurance criteria."
Description

Develop an interactive tooltip that appears when users hover or focus on a verification badge. The tooltip should display certification details such as verification date, certifying organization, and brief verification status. Ensure the tooltip is keyboard- and touch-accessible, with clear typography and responsive positioning to avoid obstructing other content.

Acceptance Criteria
Tooltip Displays on Hover Over Verification Badge
Given a user hovers over the verification badge in class listings when the hover persists for at least 200ms then a tooltip appears within 500ms displaying the certification date, certifying organization, and verification status
Tooltip Accessible via Keyboard Focus on Verification Badge
Given a keyboard user navigates to the verification badge using Tab when the badge receives focus then the tooltip appears and remains visible until focus moves away or the user presses Escape
Tooltip Content Accuracy for Verification Details
Given a trainer’s profile is verified when the tooltip is displayed then it shows the correct verification date, certifying organization name, and current verification status for that trainer
Tooltip Responsively Positions to Avoid Obstruction
Given the badge is near the viewport edge when the tooltip appears then it repositions dynamically to remain fully visible and not overlap or be cut off by the screen boundaries
Tooltip Touch Interaction on Mobile Devices
Given a user taps the verification badge on a touch device when the tap is recognized then the tooltip appears and remains visible until the user taps outside the tooltip or on the badge again
Admin Verification Workflow
"As an admin, I want a streamlined workflow to review and approve trainer certifications so that I can maintain high quality and trustworthiness of verified profiles."
Description

Build a secure admin interface allowing trainers to submit certification documents and administrators to review, approve, or reject verification requests. The workflow must include file upload, validation checks, status tracking, email notifications for approval or rejection, and audit logs. It should integrate with the existing user management system and maintain data privacy compliance.

Acceptance Criteria
Trainer Certification Submission
Given an authenticated trainer accesses the verification page When the trainer uploads supported certification documents and clicks submit Then the system accepts the files, validates formats and sizes, stores the documents securely, and sets the request status to 'Pending Review'.
Admin Review and Decision
Given an administrator navigates to the verification dashboard When the admin views a pending request Then the admin can view uploaded documents, approve or reject the request, and optionally add review comments.
Certification Approval Notification
Given an administrator approves a trainer’s verification request When the approval action is confirmed Then the system updates the request status to 'Approved' and sends an approval email notification to the trainer within 5 minutes.
Certification Rejection Notification
Given an administrator rejects a trainer’s verification request When the rejection is confirmed with an optional reason Then the system updates the request status to 'Rejected' and sends a rejection email to the trainer including the reason for rejection.
Audit Logging of Verification Actions
Given any verification action (upload, approval, rejection) occurs When the action is completed Then the system creates an audit log entry capturing the trainer ID, admin ID, action type, timestamp, and any comments.

Trust Score Meter

Combine badge status with client reviews and attendance rates to calculate a dynamic trust score visible on trainer profiles. This holistic metric helps clients assess overall reliability, encouraging trainers to maintain high service quality.

Requirements

Trust Score Calculation Engine
"As a client, I want a single Trust Score that reflects a trainer’s overall reliability so that I can make informed booking decisions quickly."
Description

Develop a core engine that dynamically calculates a trainer’s Trust Score by combining weighted inputs from badge status, client review ratings, and attendance rate metrics. The engine should normalize each data source, apply configurable weighting factors, and output a single numeric score between 0 and 100. It must integrate with existing data stores and ensure real-time consistency for accurate representation.

Acceptance Criteria
Initial Trust Score Calculation for New Trainers
Given a newly registered trainer with default badge status and no reviews or attendance history, When the Trust Score engine runs the initial calculation, Then it assigns a baseline score equal to the normalized badge weight and records the calculation timestamp.
Trust Score Recalculation After New Client Review
Given an existing trainer with a current Trust Score, When a new client review with rating Y is submitted, Then the engine normalizes the rating, applies the review weighting factor, recalculates the Trust Score, and updates the trainer profile within 5 seconds.
Trust Score Update After Attendance Record Change
Given an existing trainer’s attendance rate changes in the data store, When the attendance metric updates, Then the engine recalculates the Trust Score using the new attendance weight and persists the updated score in real-time.
Integration with Badge Status Data Store
Given a trainer’s badge status is upgraded or downgraded, When the status change event is received by the engine, Then it recalculates the Trust Score with the new badge weight and publishes the updated score to the trainer profile within 5 seconds.
Admin-Configurable Weighting Factors Application
Given the admin updates badge, review, or attendance weighting factors in the configuration, When the engine reloads the configuration, Then all subsequent Trust Score calculations use the new weights and reflect changes immediately without a system restart.
Badge Status Integration
"As a trainer, I want my earned badges to contribute to my Trust Score so that my qualifications and achievements are recognized."
Description

Integrate the current badge system into the Trust Score algorithm, ensuring that each trainer’s earned badges are fetched, validated, and converted to score contributions based on predefined value tiers. This requirement involves API enhancements and mapping badge levels to numeric weights within the calculation engine.

Acceptance Criteria
Retrieving and Validating Trainer Badge Data
Given the badge API returns a list of badges for a trainer, when the Trust Score calculation is initiated, then each returned badge is validated against the badge schema and only valid badges are included in the data set.
Mapping Badges to Numeric Weights in Calculation Engine
Given a validated list of trainer badges, when the calculation engine assigns weights, then each badge tier is correctly mapped to its predefined numeric value according to the badge-to-weight configuration.
Handling API Failures during Badge Fetch
Given the badge API call fails or returns an error, when the system attempts to fetch badge data, then the calculation engine defaults to zero badge contribution and logs the error for monitoring.
Updating Trust Scores with Badge Contributions
Given the badge weights have been determined, when the Trust Score calculation aggregates metrics, then the badge contribution is accurately added to the overall trust score and stored in the database.
Displaying Badge-Influenced Trust Score on Trainer Profile
Given the trust score including badge contributions has been calculated and stored, when a user views the trainer profile, then the displayed trust score reflects the updated score and the individual badge contributions are accessible via an info tooltip.
Review Aggregation Service
"As a client, I want to see an aggregated review component of the Trust Score so that I understand overall client satisfaction."
Description

Implement a service to collect, sanitize, and aggregate client review ratings from the database. The service should handle different rating scales, discard outliers, compute weighted averages, and expose an API endpoint for the calculation engine. It must maintain performance under high load and ensure data integrity.

Acceptance Criteria
Review Data Collection Under Peak Load
Given the service receives 1000 concurrent review submissions, when collecting and sanitizing reviews, then response time remains below 200ms and no data loss occurs.
Rating Scale Normalization
Given reviews on 5-point, 10-point, and star scales, when the service processes them, then all ratings are normalized to a 0-100 scale with correct linear mapping.
Outlier Detection and Discard
Given a dataset of reviews, when the service computes statistical outliers using a z-score method, then any review with a z-score >3 or <-3 is excluded from the aggregation.
Weighted Average Calculation
Given ratings with associated reviewer trust scores, when aggregating, then the service computes a weighted average where each rating’s weight equals its trust score and the result matches manual calculation within ±0.1%.
API Endpoint Response Integrity
Given a valid trainer ID, when the API endpoint is called, then it returns HTTP 200 with a JSON payload containing totalReviews, normalizedAverageScore, standardDeviation, and timestamp fields.
Attendance Rate Tracker
"As a client, I want to know a trainer’s attendance reliability so that I avoid booking appointments with frequent no-shows."
Description

Create a tracking module that calculates each trainer’s attendance rate by comparing booked sessions against no-shows and cancellations over a rolling period. The module should report a percentage that feeds into the Trust Score engine and update in near real-time as session statuses change.

Acceptance Criteria
Initial Attendance Rate Calculation
Given a trainer has 10 booked sessions, 2 no-shows, and 1 cancellation in the last 30 days, When the system calculates the attendance rate, Then it displays 70.00% on the trainer’s dashboard.
Real-Time Update on Session Status Change
Given a session status changes from booked to canceled or no-show, When the status update is saved, Then the attendance rate metric refreshes within one minute to reflect the change.
Rolling Period Adjustment
Given the rolling calculation period is set to 30 days, When a session moves out of the 30-day window, Then it is excluded from the attendance rate calculation and the percentage updates accordingly.
Integration with Trust Score Engine
Given an updated attendance rate is available, When the trust score recalculation runs, Then it incorporates the new attendance rate and displays the updated trust score on the trainer profile.
Edge Case: No Bookings in Period
Given a trainer has zero bookings in the rolling period, When the attendance rate calculation runs, Then the system shows “No Data” without errors and does not display a percentage.
Trust Score Display UI Component
"As a client, I want to view the Trust Score directly on a trainer’s profile so that I can quickly assess their reliability without digging into details."
Description

Design and build a front-end component for trainer profiles that displays the Trust Score prominently, along with a breakdown tooltip showing contributions from badges, reviews, and attendance. The component should be responsive, accessible, and follow brand guidelines to ensure clarity and consistency across the dashboard and search results.

Acceptance Criteria
Viewing Trust Score on Trainer Profile
When a user navigates to a trainer's profile page, the Trust Score component is displayed prominently at the top, showing a numeric score between 0 and 100 styled according to brand colors and typography.
Trust Score Breakdown Tooltip
Hovering or focusing on the Trust Score component reveals a tooltip that lists the percentage contributions of badges, client reviews, and attendance rate, with each item clearly labeled and formatted according to guidelines.
Responsive Layout Across Devices
The Trust Score component adapts its layout and font sizes fluidly for viewport widths from 320px to 1920px without content overflow or loss of readability.
Accessibility Compliance of Trust Score Component
The component passes WCAG 2.1 AA standards: text has a contrast ratio ≥ 4.5:1, interactive elements are reachable via keyboard, and ARIA roles and labels are correctly applied.
Trust Score Styling in Search Results
In search result listings, the Trust Score component renders with consistent size, color, and iconography, includes alt text for icons, and links to the trainer profile.
Score Update Scheduler
"As a trainer, I want my Trust Score to reflect my most recent performance so that clients see up-to-date reliability metrics."
Description

Set up a scheduled background job that recalculates all trainers’ Trust Scores at a configurable frequency (e.g., daily) to ensure scores remain up to date. The scheduler should handle incremental updates, queue failures for retry, and log operations for audit and monitoring.

Acceptance Criteria
Daily Trust Score Calculation Triggered
Given the scheduler is configured to run daily at 02:00 UTC, when the system clock reaches 02:00 UTC, then a background job should start recalculating Trust Scores for all trainers
Incremental Update for Recent Activity
Given new client reviews or attendance records exist since the last run, when the incremental update process executes, then only trainers with new activity should have their Trust Scores recalculated
Failure Handling and Retry Mechanism
Given a network or service error occurs during score calculation, when the job fails, then the failed task should be queued for automatic retry up to three times with exponential backoff
Audit Logging Verification
Given each scheduler run, when Trust Scores are recalculated, then detailed logs including job start time, number of trainers processed, errors, and completion time must be written to the audit log
Configurable Frequency Adjustment
Given an administrator updates the scheduler frequency from daily to hourly, when the scheduler configuration is saved, then the next run should occur one hour after the last execution time

ProfileFlash

Trainers create their profile in seconds by swiping through prompts for photo, bio, specialties, and certifications. This swipe-based form turns tedious fields into an engaging, game-like experience, reducing drop-offs and ensuring complete, professional profiles.

Requirements

Dynamic Prompt Carousel
"As a trainer, I want to swipe through prompts quickly so that I can create my professional profile in a fun and efficient way."
Description

A swipe-based responsive carousel to navigate profile creation prompts. Ensure smooth animations, adaptive layouts, and intuitive gestures across devices. It reduces drop-offs by gamifying the process and integrates with FitNest's profile service to store answers in real-time.

Acceptance Criteria
Swipe navigation between prompts
Given the user is viewing a prompt, when the user swipes left, then the carousel transitions to the next prompt within 300ms with no visible stutter.
Responsive layout on mobile and desktop
Given the user accesses the carousel on any device, then the layout adjusts to screen width ensuring all interactive elements remain fully visible and functional at viewport widths between 320px and 1920px.
Real-time answer saving
Given the user inputs an answer to a prompt, when the input field loses focus, then the answer is immediately sent to the server and stored successfully, confirmed by a 200 OK response within 500ms.
Gesture cancellation handling
Given the user partially swipes and then stops mid-gesture, when the user lifts their finger, then the carousel returns to the original prompt smoothly without navigation.
Server error handling on answer save
Given the server returns an error when saving an answer, then an inline error message is displayed next to the input and a retry option is provided.
Media Upload Integration
"As a trainer, I want to easily upload and adjust my profile photo within the swipe flow so that I can present a polished, professional image."
Description

Support camera capture and gallery selection within the swipe prompts, including image cropping, resizing, and compression. Integrate with cloud storage and CDN to ensure fast, reliable media delivery and minimize upload failures.

Acceptance Criteria
Camera Capture Functionality
Given the user is on the media prompt and taps the camera icon, when granting camera permissions, then the device camera launches, allows the user to capture a photo, and returns the captured image to the prompt within 3 seconds.
Gallery Selection Workflow
Given the user is on the media prompt and taps the gallery icon, when selecting an image from the device gallery, then the selected image displays as a preview in the prompt and is ready for editing.
Image Cropping Tools
Given a captured or selected image in the media prompt, when opening the cropping interface, then the user can adjust the crop area, apply the crop, and view the cropped image within the prompt.
Image Compression Efficiency
Given a finalized image ready for upload, when the upload process begins, then the image is compressed to 500KB or less without noticeable quality loss and confirmed via a pre-upload size check.
Cloud Storage and CDN Integration
Given a compressed image upload, when the upload completes, then the image is stored in the configured cloud storage bucket and accessible via CDN URL within 2 seconds for retrieval.
Real-Time Input Validation
"As a trainer, I want immediate feedback on my entries so that I can correct mistakes before moving on and ensure my profile is complete and accurate."
Description

Validate text inputs, required fields, and file formats immediately after each swipe. Provide inline feedback messages and visual cues for errors or missing information to prevent invalid submissions and improve data quality.

Acceptance Criteria
Photo Upload Format Validation
Given the trainer is on the photo upload prompt When they select a file to upload Then the system validates the file type is JPG or PNG and file size is ≤5MB Then an inline success icon appears for valid uploads and an error message appears for invalid uploads
Bio Field Character Limit Enforcement
Given the trainer is entering their bio When the character count exceeds 300 characters Then an inline error message appears and additional typing is prevented Until the character count is reduced to ≤300
Specialties Field Required Selection
Given the trainer reaches the specialties selection screen When they attempt to swipe to the next prompt without selecting at least one specialty Then an inline warning message appears and swipe is blocked Until at least one specialty is selected
Certification Document File Type Check
Given the trainer is prompted to upload certification documents When they upload a file Then the system checks that the file type is PDF, JPG, or PNG Then an inline success message is shown for valid types and an error message for unsupported types
Overall Swipe Completion Gatekeeping
Given the trainer has completed all fields in the swipe flow When all individual field validations pass Then the final submit button becomes enabled and displays a green check icon Until all validations pass, the submit button remains disabled
Auto-Save & Resume Functionality
"As a busy trainer, I want to pause and continue my profile setup later without losing any inputs so that I can manage the process around my schedule."
Description

Automatically save user responses after each prompt to the backend, enabling trainers to pause and resume the profile creation process without data loss. Sync data across devices so progress is consistently maintained.

Acceptance Criteria
Initial Prompt Auto-Save
Given a trainer submits their response to any prompt When the response is sent Then the response is stored in the backend within 2 seconds and a confirmation indicator appears
Resume Creation on Same Device
Given a trainer returns to the ProfileFlash flow on the same device When the feature loads Then all previously entered data populates the corresponding prompts and the trainer can continue from the last completed prompt
Cross-Device Synchronization
Given a trainer pauses on device A and later logs into FitNest on device B When the trainer opens ProfileFlash Then all saved responses sync within 5 seconds and the trainer resumes from the last saved step
Network Disruption Handling
Given a trainer loses network connectivity mid-flow When they submit a response Then the client caches the response locally and automatically retries saving upon reconnection without data loss
Profile Completion Persistence
Given a trainer completes all ProfileFlash prompts When they revisit the profile creation feature Then the progress indicator shows 100% and all entered information is visible for review or editing
Gamification & Progress Indicators
"As a trainer, I want visual progress cues and rewards during the setup so that I stay motivated to finish my profile quickly."
Description

Display a progress bar and milestone badges as trainers complete prompts, with celebratory animations for key achievements. Offer visual encouragement to maintain engagement and drive higher completion rates.

Acceptance Criteria
Progress Bar Updates on Prompt Completion
Given a trainer is on the profile creation screen with prompts uncompleted, When the trainer completes a prompt, Then the progress bar increments by the correct percentage and updates visually in real-time.
Milestone Badge Unlock After Three Prompts
Given a trainer has completed three profile prompts, When the third prompt is submitted, Then the milestone badge for completing three prompts is displayed with its designated icon.
Celebratory Animation on Badge Achievement
Given a trainer earns any milestone badge, When the badge is unlocked, Then a celebratory animation plays without delaying page responsiveness.
Progress Persistence After Page Refresh
Given a trainer has completed prompts and refreshed the page, When the profile creation screen reloads, Then the progress bar and earned badges reflect the trainer’s current completion state.
Completion Rate Visual Feedback on Dashboard
Given a trainer accesses their dashboard after profile setup, When viewing their progress summary, Then the completion rate is displayed as a percentage with corresponding badge status icons.

CalendarSlide

A dynamic calendar builder where trainers swipe right to accept suggested time slots and left to skip. This allows bulk scheduling of classes with a few gestures, cutting down hours of manual schedule entry and ensuring a balanced class lineup from day one.

Requirements

Swipe Gesture Handling
"As a fitness trainer, I want to swipe right to accept suggested time slots and left to skip, so that I can quickly build my class schedule with minimal effort."
Description

Implement intuitive left and right swipe gestures on the CalendarSlide interface to accept or skip suggested time slots. This feature must include gesture detection thresholds, visual cues (e.g., card sliding animations), and optional haptic feedback for confirmation. It integrates seamlessly with the existing FitNest dashboard UI, enabling trainers to process multiple slots quickly without manual data entry, significantly reducing scheduling time.

Acceptance Criteria
AcceptSuggestedSlotScenario
Given a suggested time slot card is displayed, when the trainer swipes right beyond the defined threshold, then the slot is accepted and added to the trainer's calendar, accompanied by a slide-in confirmation animation.
SkipSuggestedSlotScenario
Given a suggested time slot card is displayed, when the trainer swipes left beyond the defined threshold, then the slot is skipped and removed from the suggestion queue, accompanied by a slide-out confirmation animation.
InsufficientSwipeNoActionScenario
Given a suggested time slot card is displayed, when the trainer performs a swipe that does not meet the threshold distance, then no action is taken, the card returns to its original position, and no calendar change occurs.
HapticFeedbackTriggeredScenario
Given haptic feedback is enabled in user settings, when the trainer completes a valid left or right swipe beyond the threshold, then a short haptic vibration confirms successful gesture registration.
BulkSwipeProcessingScenario
Given multiple suggested time slot cards are queued, when the trainer performs consecutive valid swipes on ten cards, then each swipe is processed correctly, and the calendar reflects all accepted slots in the correct order with no dropped gestures.
Suggested Slot Generation
"As a fitness trainer, I want the system to suggest optimal class time slots based on my availability and client preferences so that I can maximize attendance and revenue."
Description

Develop an algorithm that generates personalized class time slot suggestions based on the trainer’s availability, preferred class types, historical attendance data, and peak client demand periods. Suggestions should avoid conflicts with existing bookings and respect configurable scheduling rules. This feature ensures trainers receive a balanced mix of slots to maximize attendance and streamline their weekly schedule.

Acceptance Criteria
Initial Slot Generation for New Trainers
Given a trainer with no existing class data and specified availability, when the system generates time slot suggestions, then at least 5 suggestions are produced covering morning, midday, and evening slots within the availability window, ensuring no overlaps.
Conflict-Free Slot Suggestions
Given a trainer’s current bookings and availability, when suggestions are generated, then no suggested slot overlaps with existing bookings and all suggestions adhere to the trainer’s predefined break times.
Demand-Based Slot Prioritization
Given historical attendance data and identified peak demand periods, when generating suggestions, then 70% of slots fall within the top 3 peak demand times and at least one slot is in a lower-demand period for variety.
Configurable Rule Compliance
Given configurable rules such as maximum daily classes and minimum interval between sessions, when suggestions are generated, then no more than the allowed number of slots per day is suggested and each respects the minimum rest interval.
Balanced Class Type Distribution
Given the trainer’s preferred class types, when suggestions are generated, then the set includes at least one slot per preferred class type per week and no single class type exceeds 40% of total suggested slots.
Conflict Detection
"As a fitness trainer, I want the system to detect scheduling conflicts with my existing classes or personal events so that I can avoid double-booking and ensure smooth operations."
Description

Incorporate real-time conflict detection that validates each accepted time slot against the trainer’s existing classes, personal calendar events, and resource availability. Conflicts must be highlighted immediately with explanatory messages and visual indicators, preventing double-bookings and ensuring a reliable schedule. This safeguards both trainers and clients from booking errors.

Acceptance Criteria
Swipe Accept Conflicting Time Slot
Given the trainer swipes right on a suggested time slot that overlaps with an existing class, when the swipe is completed, then the system immediately prevents the addition, displays a conflict icon on the slot, and shows a tooltip stating the conflict reason.
Visual Indicator for Conflict
When a conflicting time slot is displayed in the calendar builder, then the slot card is outlined in red and a warning icon is visible before any user action.
Conflict Message with Suggested Alternatives
Given a conflict is detected after the accept action, then the system shows a modal listing at least three alternative available time slots within a two-hour window before or after the conflicted time.
Cross-Calendar Conflict Detection
When the trainer’s personal calendar has an overlapping event at the suggested slot time, then the system flags the slot as unavailable, greys it out, and disallows swipe right.
Resource Availability Check
Given the trainer’s required equipment or room is already booked at the suggested time, when the slot is selected, then the system displays a conflict badge with the specific resource unavailability reason and blocks the booking.
Real-Time Calendar Sync
"As a fitness trainer, I want my accepted class slots to sync instantly with my FitNest dashboard and external calendar so that I always have up-to-date scheduling information."
Description

Implement bi-directional synchronization between CalendarSlide selections and both the FitNest dashboard schedule and external calendar services (e.g., Google Calendar). Accepted slots must appear instantly across all platforms, and changes in external calendars should update the suggested slots. This ensures trainers always view the most current schedule without manual refreshes.

Acceptance Criteria
Slot Acceptance Reflected in Dashboard
Given a trainer swipes right to accept a suggested time slot in CalendarSlide, when the swipe is confirmed, then the new class slot is created in the FitNest dashboard schedule within 2 seconds.
Slot Acceptance Reflected in External Calendar
Given a trainer accepts a suggested slot in CalendarSlide, when the slot is saved, then the slot is added to the linked external calendar (e.g., Google Calendar) and visible to the trainer within 5 seconds.
External Calendar Change Updates Suggestions
Given a trainer’s external calendar has a newly created event that conflicts with suggested slots, when the external calendar syncs, then conflicting suggested slots are removed from CalendarSlide suggestions within 3 seconds.
Bulk Scheduling Synchronization
Given a trainer swipes right on multiple suggested slots in a single CalendarSlide session, when the session completes, then all selected slots appear in both the FitNest dashboard and external calendar without duplication or omission.
Offline Recovery and Sync
Given the trainer accepts slots while temporarily offline, when the device reconnects to the internet, then all offline selections sync bi-directionally to both the dashboard and external calendar within 1 minute.
Swipe Action Undo/Redo
"As a fitness trainer, I want to undo or redo my last swipe action so that I can correct mistakes without having to start the scheduling process again."
Description

Provide undo and redo functionality within the swipe interface session to allow trainers to revert or reapply recent swipe actions. This includes maintaining an action history stack, updating visual states accordingly, and offering clear controls (e.g., buttons or gestures). It reduces frustration from accidental swipes and enhances user confidence during bulk scheduling.

Acceptance Criteria
Undo Last Swipe Action
Given the trainer has swiped a suggested time slot, when the trainer taps the Undo control, then the most recent swipe is reversed, the time slot card returns to its prior position and state, and the scheduling data is updated to reflect the reversal.
Redo Last Undone Swipe Action
Given the trainer has just undone a swipe action, when the trainer taps the Redo control, then the previously undone swipe is reapplied, the time slot card returns to the post-swipe state, and the scheduling data is updated accordingly.
Sequential Undo/Redo of Multiple Actions
Given the trainer has performed multiple swipe actions in a session, when the trainer uses Undo repeatedly, then each action is reversed in last-in-first-out order with corresponding UI and data updates, and when the trainer uses Redo after undos, actions are reapplied in the correct original order.
Undo/Redo Control State Reflects Availability
Given the current action history, when no actions are available to undo, then the Undo control is disabled; when there are no actions to redo, then the Redo control is disabled; otherwise, the controls are enabled and visibly indicate their state.
Action History Clears on Session End
Given the trainer ends or cancels the swipe session, when the session is closed, then the undo/redo history stack is cleared, all controls are reset to disabled, and starting a new session begins with an empty action history.

PayLink Swipe

Securely connects trainers’ preferred payment providers by swiping through supported options (Stripe, PayPal, etc.) and authenticating with a single gesture. This simplifies payment setup, ensuring they can start earning immediately without complicated integrations.

Requirements

Payment Provider Carousel
"As a trainer, I want to swipe through available payment providers so that I can quickly choose my preferred provider with a single gesture."
Description

A carousel-style interface displaying supported payment providers (e.g., Stripe, PayPal, Square), allowing trainers to swipe horizontally to browse and select their preferred option. The component should lazy load provider icons and names, respond to swipe gestures smoothly, and integrate into the existing dashboard UI without performance degradation.

Acceptance Criteria
Browsing Payment Providers
Given the trainer opens the payment provider carousel, when it loads, then the first three provider icons and names are displayed in a horizontally scrollable view.
Selecting a Preferred Provider
Given the trainer swipes to a desired provider and taps its card, when the tap is registered, then the provider’s authentication prompt appears within 300ms.
Lazy Loading of Provider Icons
Given the carousel is scrolled, when a new provider enters the visible viewport, then its icon and name load within 200ms without blocking other UI elements.
Smooth Swipe Gesture Responsiveness
When the trainer swipes left or right on the carousel, then the animation runs at a minimum of 60 frames per second with no dropped frames and snaps to the nearest provider card.
Performance within Dashboard Context
Given the dashboard is under typical load, when the carousel initializes, then page load time increases by no more than 200ms and memory usage stays within 5% of baseline.
Provider Authentication Integration
"As a trainer, I want to authenticate my payment account within FitNest so that I can receive payments directly without manual setup."
Description

An integration layer that implements the authentication flows for each supported payment provider. It should handle OAuth redirects for Stripe and PayPal, API key entry for other providers, exchange authorization codes for tokens, and securely pass tokens back to the dashboard. The module must be extensible to add future payment services.

Acceptance Criteria
Stripe OAuth Flow
Given the trainer selects Stripe and initiates authentication, when redirected to Stripe’s consent page and approves access, then the system must capture the authorization code, exchange it for an access token with charges and customers scopes, and securely encrypt and store the token.
PayPal OAuth Flow
Given the trainer selects PayPal and begins authentication, when the user approves the consent request, then the system must exchange the returned authorization code for both access and refresh tokens, encrypt them, and store them for future API calls.
API Key Entry for Other Providers
Given the trainer opts to connect a non-OAuth provider via API key, when they enter a valid key and submit, then the system must validate the key with a test API call, display a success message, and store the API key securely in encrypted form.
Token Persistence and Dashboard Access
Given a provider connection exists with valid tokens, when the trainer accesses the payments dashboard, then the system must retrieve the stored token, use it to fetch account details, and display provider-specific information without prompting for re-authentication.
Extensible Provider Addition
Given an administrator adds a new payment provider configuration, when the configuration is saved, then the PayLink Swipe options list must automatically include the new provider and support its authentication flow without requiring code changes.
Secure Credential Storage
"As a trainer, I want FitNest to securely store my payment credentials so that I don't have to re-authenticate each session and my data remains safe."
Description

A secure storage mechanism that encrypts and stores payment provider credentials and tokens following industry best practices and PCI compliance standards. This component should manage token refresh cycles, revoke invalid credentials, and ensure data is only accessible by authorized backend services.

Acceptance Criteria
Error Handling and Fallback Flows
"As a trainer, I want to be notified when my payment provider connection fails so that I can quickly resolve issues and continue receiving payments."
Description

Comprehensive error detection and notification for authentication failures, expired tokens, or network issues. The requirement includes in-app messaging that clearly informs the trainer of the problem and provides actionable steps to resolve it (e.g., retry authentication or switch providers), as well as logging for support diagnostics.

Acceptance Criteria
Authentication Failure Notification
Given the trainer swipes a provider with invalid credentials, when the authentication request fails, then the app displays an in-app error message 'Authentication failed: Invalid credentials. Please Retry or Switch Provider.' and both 'Retry' and 'Switch Provider' options are enabled.
Token Expiration Auto-Refresh Prompt
Given the trainer’s access token is expired, when the trainer attempts to authenticate, then the system automatically attempts to refresh the token; if refresh fails, display 'Session expired. Please re-authenticate.' with a 'Re-authenticate' button.
Network Interruption Retry Mechanism
Given intermittent network connectivity during authentication, when the swipe action is initiated, then the system retries up to 3 times with exponential backoff intervals and, if all retries fail, shows 'Network error detected. Retry?' with a 'Retry' button.
Unsupported Payment Provider Fallback
Given the selected payment provider becomes unavailable or unsupported, when the trainer swipes that provider, then the system automatically selects the next available supported provider and notifies the trainer with 'Primary provider unavailable. Switched to PROVIDER_NAME.'
Error Logging and Support Ticket Creation
Given any authentication error occurs, when the error is detected, then the system logs error details (timestamp, provider, error code) in support diagnostics and creates a support ticket if the error code indicates a critical failure (e.g., service unavailable).
Onboarding Tutorial Overlay
"As a new trainer, I want a quick tutorial on how to link my payment provider with a swipe so that I can set up payments without confusion."
Description

A contextual, step-by-step tutorial overlay that appears the first time a trainer accesses PayLink Swipe. It should highlight the swipe gesture area, explain provider options, and guide through the authentication process. The overlay can be replayed later from a help menu.

Acceptance Criteria
First-Time Tutorial Launch
Given a trainer accesses PayLink Swipe for the first time When the feature loads Then a contextual overlay appears explaining the swipe gesture area, provider options, and authentication process
Swipe Gesture Highlight
Given the tutorial overlay is active When trainer views the overlay Then the swipe gesture area is visually highlighted with an animated indicator
Provider Options Explanation
Given the overlay is visible When trainer reviews the content Then each supported payment provider is listed with a brief description and logo
Authentication Guidance
Given the provider selection step When trainer taps a provider icon Then the overlay displays step-by-step instructions to authenticate with that provider
Replay Tutorial from Help Menu
Given a trainer has completed the initial tutorial When trainer selects “Replay Tutorial” from the help menu Then the full onboarding overlay sequence restarts

SocialSync

Trainers import and verify their social media and website profiles by swiping through each platform icon. This instantly populates their contact links and boosts credibility by showcasing their online presence without manual copy-paste.

Requirements

Platform Swipe Navigation
"As a fitness trainer, I want to swipe through platform icons to choose which social profiles to import so that I can quickly add my online presence without navigating complex menus."
Description

Implement an intuitive swipe-based interface displaying social media and website platform icons. Trainers can browse available platforms by swiping horizontally and tap an icon to initiate the import process. This requirement enhances usability by providing a visually engaging, touch-friendly method for selecting profiles, reducing friction and speeding up the setup workflow within the FitNest dashboard.

Acceptance Criteria
Browse Available Platforms
Given the trainer is on the SocialSync tab When they swipe left or right on the platform carousel Then the next or previous set of platform icons is displayed smoothly within 200ms per swipe
Initiate Profile Import
Given the trainer sees a platform icon in the carousel When they tap on the icon Then the system opens the authentication flow in a modal, displays a loading indicator within 100ms, and begins verifying credentials
View Import Progress
Given the import process has started When authentication succeeds Then the modal displays a success message and the trainer’s profile is populated with the imported link within 2 seconds
Handle End of List
Given the trainer swipes beyond the last visible platform icon When there are no more icons in that direction Then the carousel loops back to the first icon with a fluid animation matching the swipe direction
Handle Import Failure
Given the authentication flow fails or is canceled When an error occurs during import Then an error message appears with options to retry or cancel, and the failed platform icon remains selectable
OAuth Authentication Integration
"As a trainer, I want to securely connect my social media accounts via one-click authentication so that I don’t have to manually enter or manage my account credentials."
Description

Integrate OAuth 2.0 flows for each supported platform (e.g., Facebook, Instagram, Twitter, LinkedIn, personal websites) to securely authenticate users and retrieve profile URLs. This ensures secure, token-based access without storing user credentials, and provides a seamless one-click authentication experience within the SocialSync feature.

Acceptance Criteria
Facebook OAuth Authentication
Given the user selects the Facebook icon, when they successfully log in and approve required permissions, then the system receives a valid access token and populates the user’s Facebook profile URL in their SocialSync dashboard.
Instagram OAuth Authentication
Given the user selects the Instagram icon, when they complete the OAuth login flow and grant the requested scopes, then the system retrieves a valid token and accurately displays the user’s Instagram profile link.
Twitter OAuth Authentication
Given the user taps the Twitter icon, when they complete Twitter’s OAuth handshake and approve access, then the application stores the temporary token and automatically fills in the user’s Twitter profile URL.
Permission Denial Handling
Given the user declines permissions during any OAuth flow, when the authorization callback returns an error or denial code, then SocialSync displays a clear error message and does not store any credentials.
Expired Token Reauthentication
Given an existing linked account with an expired token, when the user attempts to sync or view the profile, then the system detects the expiration, prompts the user to reauthenticate via OAuth, and successfully updates the token upon completion.
Auto-Population of Contact Links
"As a trainer, I want my social profile links to be automatically pulled into my dashboard so that my public profile always displays accurate and current contact information."
Description

Automatically extract and populate verified profile URLs into the trainer’s FitNest contact section once authentication is complete. This requirement eliminates manual copying and pasting of links, ensuring accuracy and saving time while showcasing active, up-to-date contact channels in the trainer’s public profile.

Acceptance Criteria
Facebook Profile Auto-Population
Given a trainer has successfully completed OAuth authentication with Facebook When the callback returns a verified Facebook profile URL Then the trainer’s FitNest contact section must display the exact Facebook URL without manual input and show a confirmation message
Instagram Profile Auto-Population
Given a trainer connects their Instagram account via the SocialSync interface When Instagram credentials are validated and permissions granted Then the Instagram profile link is automatically populated in the contact section and marked as verified
Website URL Auto-Population
Given a trainer inputs their website login credentials When the system verifies ownership of the website through HTTP validation or metadata check Then the trainer’s public profile must include the exact website URL and display an “authenticated” badge
Multiple Platform Batch Verification
Given a trainer swipes through multiple social media icons and approves access When all selected platforms return verified profile URLs Then FitNest must populate each URL in the contact section in the order selected and display a summary of successfully connected platforms
Invalid Credentials Handling
Given a trainer provides incorrect credentials for a social platform When the authentication attempt fails or returns an error Then the system must display a clear error message, prevent URL population, and allow the trainer to retry without losing other verified links
Validation and Verification of Links
"As a trainer, I want the system to verify my imported links so that I know my profile contacts are valid and clients can reach me without encountering broken links."
Description

Implement link-validation checks to confirm that retrieved URLs are live and correctly formatted. If a link fails validation—due to incorrect URL pattern or inaccessible resource—the system should notify the user, highlighting the problematic link and guiding them to re-authenticate or manually correct it.

Acceptance Criteria
Successful Import of a Valid URL
Given a trainer swipes a valid social media icon and the system retrieves a URL, when validation is performed, then the URL matches the correct format pattern and returns an HTTP 200 status code.
Detection of Malformed URLs
Given the system retrieves a URL that does not conform to the expected URL regex pattern, when validation runs, then the system highlights the URL field in red, displays an “Invalid URL format” error message, and prevents the link from being saved.
Handling Inaccessible Links
Given the system retrieves a URL that returns an HTTP status code of 400 or above, when validation runs, then the system flags the link as inaccessible, displays an “Unable to reach URL” notification, and prompts the trainer to retry or enter a different link.
User Prompt for Re-Authentication
Given a previously authenticated platform link fails validation due to permission changes, when the user attempts to save the link, then the system displays a re-authentication modal specific to the platform and guides the trainer through the login flow.
Batch Validation of Multiple Links
Given a trainer swipes multiple platform icons in succession, when the system retrieves all URLs, then each URL is validated in parallel, and the system presents a summary indicating which links passed or failed validation with corresponding error messages.
User Feedback and Error Messaging
"As a trainer, I want clear on-screen feedback and error messages during profile import so that I understand what’s happening and how to fix any issues quickly."
Description

Provide real-time feedback during the import process, including loading indicators, success confirmations, and clear error messages. If an import fails, the system should display a concise, actionable error message (e.g., "Instagram authentication failed—please retry") to help users resolve issues without frustration.

Acceptance Criteria
Successful Social Media Profile Import
Given the user has a valid and authenticated social media account, When they swipe and select the platform icon to import, Then a loading indicator is displayed until the process completes; And upon success, a confirmation message 'Profile imported successfully' appears; And the corresponding contact link is populated in the dashboard.
Authentication Failure on Instagram
Given the user attempts to import Instagram with expired or invalid credentials, When the authentication request fails, Then the loading indicator stops; And an error message 'Instagram authentication failed—please retry' is displayed; And the retry button is enabled.
Network Timeout During Import
Given the user initiates an import on a slow or unstable network, When the request exceeds the timeout threshold, Then the loading indicator stops; And an error message 'Import timed out—check your connection and retry' is shown; And automatic retry is not initiated.
Multiple Platform Import Loading Indicator
Given the user selects multiple platforms in succession, When each import request is triggered, Then a distinct loading indicator appears on each platform icon; And only the corresponding platform’s indicator updates based on its own request status; And successful imports display individual confirmation messages.
User Retry After Error Message
Given a previous import attempt failed with an actionable error, When the user clicks 'Retry' on the error message, Then the import process restarts; And the loading indicator is shown again; And if successful, the original error message is replaced with a success confirmation.
Privacy and Consent Management
"As a trainer, I want to grant and revoke permissions for my social media integrations so that I maintain control over my personal data and ensure compliance with privacy regulations."
Description

Ensure compliance with data privacy regulations by presenting consent prompts before accessing social profiles and storing minimal required data. Include options for trainers to revoke permissions, disconnect accounts, or delete imported links from the dashboard at any time.

Acceptance Criteria

OnboardPulse

A real-time progress tracker that displays each swipe-completed section and offers contextual tips. Trainers see their onboarding completion percentage increase with each gesture, motivating them to finish setup quickly while understanding best practices for an optimized profile.

Requirements

Dynamic Progress Calculation
"As an independent fitness trainer, I want to see my onboarding completion percentage update immediately after finishing each section so that I can track my progress and stay motivated to complete the setup."
Description

The system automatically calculates the trainer's onboarding completion percentage in real-time, factoring in each completed section. It aggregates swipe events, computes weighted completion based on section importance, and updates the progress metric instantly. This ensures accurate, up-to-date feedback that motivates trainers and reflects their actual setup status within the dashboard.

Acceptance Criteria
Swipe Event Tracking
"As a trainer, I want the system to recognize when I swipe through each onboarding step so that my progress is recorded accurately and I receive relevant feedback."
Description

Implement swipe gesture recognition to detect when trainers move through onboarding sections. Each swipe action triggers a backend event logged with section identifiers, timestamps, and completion status. This enables precise tracking of user interactions, feeding data to the progress calculation engine and contextual tip engine for personalized guidance.

Acceptance Criteria
Contextual Tip Engine
"As a new user, I want to receive helpful tips after completing each onboarding step so that I can optimize my profile and avoid common mistakes."
Description

Develop a rules-based engine that selects and displays actionable tips tailored to the current onboarding section. Tips are drawn from a centralized repository, triggered upon section completion or user inactivity. The engine ensures tips promote best practices, guiding trainers toward an optimized profile and efficient setup.

Acceptance Criteria
Persistent Onboarding State
"As a busy trainer, I want my onboarding progress to be saved so that I can resume setup later without repeating completed tasks."
Description

Ensure that onboarding progress, including completed sections and shown tips, persists across devices and sessions. Store state in the user's profile on the server, allowing trainers to pause and resume onboarding without losing progress. This enhances user experience by providing continuity and preventing redundant steps.

Acceptance Criteria
Completion Milestone Notification
"As a trainer, I want to receive celebratory notifications when I hit major onboarding milestones so that I feel motivated to finish setting up my profile."
Description

Upon reaching key milestones (25%, 50%, 75%, 100%), trigger in-app notifications and visual cues celebrating progress and encouraging continuation. Notifications include progress summaries and next-step suggestions. This feature boosts motivation and acknowledges achievement, driving completion rates.

Acceptance Criteria

AutoSurge Rate

Automatically adjusts class fees in real time by analyzing live demand signals and historical attendance patterns. Trainers benefit from hands-off revenue optimization, capturing peak-hour premiums without manual recalculations or constant monitoring.

Requirements

Demand Signal Collector
"As a fitness trainer, I want the system to automatically gather live booking and waitlist data, so that AutoSurge can adjust my class rates based on current demand without manual monitoring."
Description

Implement a backend service that continuously captures and aggregates real-time demand metrics—such as registration rates, waitlist lengths, drop-ins, and cancellation signals—from active class sessions. This requirement ensures that the AutoSurge Rate engine has timely, accurate inputs reflecting current user interest and capacity constraints. The collected data will be stored in a high-throughput, scalable data store to support low-latency pricing decisions.

Acceptance Criteria
Historical Attendance Analyzer
"As a fitness trainer, I want the system to analyze past attendance trends, so that AutoSurge can make informed pricing adjustments that balance revenue optimization with client retention."
Description

Develop an analytics module that processes historical attendance patterns and booking behaviors to model demand elasticity. This component will integrate with the existing data warehouse to pull past class fill rates, no-show statistics, and seasonal trends, producing a demand forecast that informs the surge algorithm and helps avoid price volatility.

Acceptance Criteria
Real-time Price Calculation Engine
"As a fitness trainer, I want AutoSurge to automatically calculate and apply optimal fees based on real-time and historical data, so that I maximize revenue without manual rate setting."
Description

Build the core algorithmic engine that ingests live demand signals and historical elasticity models to compute optimal price recommendations in real time. The engine must support configurable surge thresholds, caps, and dynamic multipliers, ensuring prices adjust smoothly during peak and off-peak periods. Integration points will expose RESTful endpoints for downstream services.

Acceptance Criteria
Dynamic Pricing Update Interface
"As a fitness trainer, I want a clear interface showing upcoming price changes with the option to accept or override, so that I feel comfortable letting AutoSurge manage rates while retaining final control."
Description

Create a user interface within the trainer dashboard where suggested price adjustments are displayed, with the ability to review, approve, or override them. The UI will visualize demand curves, projected revenue impact, and upcoming auto-surge changes, offering transparency and control over automated pricing decisions.

Acceptance Criteria
Notification and Reporting Module
"As a fitness trainer, I want timely notifications and weekly reports on how AutoSurge has adjusted my rates and affected attendance, so that I can monitor its effectiveness and trust the automated system."
Description

Implement a notification system that alerts trainers when significant auto-price changes occur, and a reporting dashboard that summarizes weekly revenue uplift, surge events, and booking impacts. Notifications can be sent via email, push, or in-app messaging, ensuring trainers stay informed about AutoSurge performance.

Acceptance Criteria

PeakPredict

Provides AI-driven demand forecasts up to one week in advance, highlighting upcoming high-traffic windows and ideal pricing tiers. Trainers can proactively schedule and price classes to maximize attendance and earnings.

Requirements

Demand Forecast API Integration
"As a fitness trainer, I want the system to automatically pull weekly attendance predictions so that I can plan class schedules proactively."
Description

Implement a backend integration with the AI demand forecasting service to retrieve up-to-seven-day attendance predictions. The integration must handle authentication, error retries, and data caching to ensure reliable and performant forecast retrieval. Forecast data should include predicted class attendance, confidence intervals, and suggested peak windows for each class type, and it should refresh at configurable intervals without impacting dashboard performance.

Acceptance Criteria
Forecast Visualization Interface
"As a fitness trainer, I want to see demand forecasts displayed graphically so that I can quickly identify high-traffic times."
Description

Design and build a user-friendly dashboard component that visually presents demand forecasts over time. The interface should employ interactive charts and heatmaps to highlight peak attendance windows, allow zooming between daily and weekly views, and display confidence ranges. It must seamlessly integrate within the existing FitNest dashboard, adhere to UI style guidelines, and remain responsive across desktop and tablet screens.

Acceptance Criteria
Pricing Recommendation Engine
"As a fitness trainer, I want tailored pricing suggestions based on demand forecasts so that I can maximize my earnings."
Description

Develop an engine that analyzes forecasted demand and historical pricing-performance data to suggest optimal pricing tiers for each class. The engine should compute tiered price ranges, project revenue uplift, and flag low-demand periods for potential discounts. Recommendations must update dynamically when forecast data changes and be accessible via the dashboard with a clear rationale for each suggested price point.

Acceptance Criteria
Peak Notification Alerts
"As a fitness trainer, I want to be alerted when demand peaks are approaching so that I can adjust my schedule or marketing efforts accordingly."
Description

Create an alert system that notifies trainers of upcoming high-demand windows via in-app notifications and email. Alerts should trigger 3–7 days in advance when forecasted attendance exceeds configurable thresholds. The system must allow trainers to customize notification channels, set threshold levels per class type, and manage alert schedules within their notification settings.

Acceptance Criteria
Forecast Data Export Functionality
"As a fitness trainer, I want to export forecast reports so that I can share data with stakeholders or perform offline analysis."
Description

Enable trainers to export forecast data and pricing recommendations into CSV or PDF reports. The export feature must support date-range selection, include visual snapshots of charts, and compile key metrics such as predicted attendance, confidence intervals, and suggested prices. Exports should be generated on demand and downloadable from the dashboard, with appropriate access controls for trainer accounts.

Acceptance Criteria

Demand Dashboard

Offers an interactive dashboard that visualizes current and past demand trends, heat maps of attendance, and price elasticity graphs. Trainers gain clear insights into which time slots and class types yield the highest revenue.

Requirements

Real-time Demand Trends Visualization
"As an independent fitness trainer, I want to view real-time demand trends so that I can adapt my class schedule and marketing efforts based on current interest levels."
Description

An interactive line chart displaying current and past class demand trends, refreshing in real time to reflect bookings, cancellations, and waitlist data. Trainers can hover over data points to see exact numbers for each time slot, compare weekly trends, and identify emerging patterns. This feature integrates seamlessly into the dashboard, offering immediate insights that help trainers adjust scheduling, promotions, and resource allocation on the fly.

Acceptance Criteria
Historical Attendance Heatmap
"As an independent fitness trainer, I want to see historical attendance heatmaps so that I can identify my busiest time slots and better plan future classes."
Description

A color-coded heatmap that visualizes attendance density across days of the week and time slots over a selectable date range. Darker shades indicate higher attendance, enabling trainers to pinpoint peak hours and underutilized slots. The heatmap integrates with existing booking data and offers export options for reports, helping trainers optimize their schedules.

Acceptance Criteria
Price Elasticity Analysis Chart
"As an independent fitness trainer, I want to analyze price elasticity so that I can set prices that maximize both attendance and revenue."
Description

A dynamic graph showcasing the relationship between class price changes and enrollment rates. Trainers can adjust price sliders to simulate different scenarios and instantly view projected attendance and revenue impacts. This feature leverages past transaction data to calculate elasticity coefficients, guiding trainers toward optimal pricing strategies.

Acceptance Criteria
Customizable Time Slot Filters
"As an independent fitness trainer, I want to filter demand and attendance data by date range, class type, and location so that I can conduct focused analyses on specific offerings."
Description

A set of filtering controls that allow trainers to narrow dashboard data by date range, class type, location, and client segment. Filters apply in real time across all visualizations, ensuring trainers can focus on specific segments or periods. This improves data relevance and helps trainers draw targeted insights for decision-making.

Acceptance Criteria
Automated Demand Alerts
"As an independent fitness trainer, I want to receive automated alerts when demand spikes or drops significantly so that I can proactively adjust my offerings or marketing."
Description

A notification system that triggers alerts when demand metrics exceed or fall below predefined thresholds. Trainers can customize alert conditions (e.g., booking surge, low fill rate) and channels (email, SMS, in-app). Alerts prompt timely actions such as launching promotions or adjusting class frequency.

Acceptance Criteria

PriceGuard

Enables trainers to define minimum and maximum fee thresholds to protect against overly steep or too low pricing. This safety net preserves client trust, ensures consistent brand value, and prevents revenue loss during unexpected demand shifts.

Requirements

Pricing Threshold Configuration
"As a fitness trainer, I want to set minimum and maximum price limits for my classes so that I can maintain consistent branding and protect my revenue."
Description

Enable trainers to define minimum and maximum fee thresholds for each class or service. This requirement includes a user-friendly interface within the FitNest dashboard where trainers can enter, adjust, and save threshold values. The system stores these thresholds securely and applies them during price edits or new session creations to ensure fees remain within the defined range.

Acceptance Criteria
Threshold Validation Engine
"As a fitness trainer, I want the system to block fee settings outside my predefined thresholds so that I avoid accidental underpricing or overpricing."
Description

Implement a backend service that automatically validates any fee entry against the configured price thresholds. If a trainer attempts to set a fee outside the allowable range, the engine rejects the change and returns a clear error message. This service integrates with the session creation and editing workflows to provide real-time validation without impacting performance.

Acceptance Criteria
Real-time Pricing Alert Notifications
"As a fitness trainer, I want to receive immediate alerts if I set a price outside my allowed range so that I can correct it before publishing the session."
Description

Develop a notification module that sends instant alerts when a trainer attempts to price a session outside the established thresholds. Alerts should be delivered via email, in-app notifications, and optional SMS. Each notification includes details of the attempted price, the allowed range, and guidance on correcting it, helping trainers quickly resolve pricing issues.

Acceptance Criteria
Publishing Lock for Out-of-Range Prices
"As a fitness trainer, I want the system to block me from publishing sessions priced outside my thresholds so that clients always see valid pricing."
Description

Introduce a publishing lock mechanism that prevents trainers from publishing or updating sessions if the fee is outside the set thresholds. The system displays a clear lock status and instructions to adjust the price. This measure ensures no class with invalid pricing goes live, preserving client trust and revenue consistency.

Acceptance Criteria
Admin Override and Audit Logging
"As an operations manager, I want to override pricing thresholds in special situations and have an audit log so that I maintain control and accountability over exceptions."
Description

Allow administrators to override threshold blocks in exceptional cases while recording all overrides in an audit log. The audit log captures the trainer’s ID, original fee, requested fee, threshold values, override reason, admin ID, and timestamp. This functionality ensures operational flexibility and full traceability of any deviations from standard pricing rules.

Acceptance Criteria

PromoPulse

Automatically generates and distributes targeted discount codes or flash promotions for underbooked classes based on real-time occupancy rates. Trainers fill slow slots efficiently while maintaining overall revenue goals.

Requirements

Real-Time Occupancy Monitoring
"As a fitness trainer, I want to see live occupancy data for each class so that I can automatically launch promotions when spots are low and maximize attendance."
Description

Implement continuous tracking of class enrollment levels, comparing current bookings against predefined capacity thresholds. The system will pull real-time data from the booking engine and update occupancy metrics instantly, enabling PromoPulse to identify underbooked slots and trigger promotional actions without delay.

Acceptance Criteria
Dynamic Discount Code Generation
"As a fitness trainer, I want the system to generate tailored discount codes for slow classes so that I can fill slots quickly without manually creating and managing each promotion."
Description

Develop a module that automatically creates unique discount codes or flash promotion coupons based on configurable rules (e.g., percentage off, fixed amount, limited-time). Codes should be tied to specific underbooked classes and respect overall revenue goals and trainer-defined constraints.

Acceptance Criteria
Targeted Promotion Distribution
"As a fitness trainer, I want to automatically send discount codes to the most relevant clients so that the underbooked classes get filled efficiently and customer engagement remains high."
Description

Integrate with email and in-app messaging channels to send generated discount codes to selected segments of clients (e.g., loyal members, nearby residents). Distribution logic will consider client preferences, booking history, and promotional frequency caps to ensure relevance and avoid spamming.

Acceptance Criteria
Revenue Impact Dashboard
"As a fitness trainer, I want to review the results of my promotions in a clear dashboard so that I can understand their impact on revenue and optimize future campaigns."
Description

Create a dashboard within the FitNest admin interface that visualizes promotion performance metrics, including redemption rates, incremental bookings, and revenue impact. The dashboard will offer filters by class, date range, and promotion type to help trainers evaluate effectiveness and adjust strategies.

Acceptance Criteria
Automated Promo Lifecycle Management
"As a fitness trainer, I want promotions to start and stop automatically based on class occupancy and time constraints so that I don’t have to manually monitor and disable offers."
Description

Implement scheduling controls to define when promotions start and end automatically. The system will disable codes once classes reach target occupancy or after expiration, and handle waitlist promotions for newly vacated spots, ensuring seamless lifecycle management without manual intervention.

Acceptance Criteria

SurgeAlert

Sends instant push and email notifications when a class approaches or enters a demand surge period, including suggested price tweaks. Trainers stay informed on revenue opportunities and can opt for manual override or accept auto-pricing with one tap.

Requirements

Demand Surge Detection
"As a fitness trainer, I want the system to automatically identify when my class demand spikes so that I can take advantage of the opportunity to maximize my revenue."
Description

Implement an algorithm that analyzes booking patterns in real time to detect when a class is approaching or entering a demand surge period based on predefined thresholds and historical attendance data. The system must integrate with the scheduling database, continuously monitor reservation rates, and trigger alerts when the surge criteria are met. This capability ensures trainers are promptly informed of revenue opportunities by identifying high-demand events before classes fill up, allowing proactive pricing adjustments.

Acceptance Criteria
Real-Time Push and Email Notifications
"As a fitness trainer, I want to receive instant push and email notifications when my class demand surges so that I never miss an opportunity to adjust pricing."
Description

Develop a notification service that sends immediate push and email alerts to trainers when a class approaches or enters a demand surge period. Notifications should include the class name, time remaining until surge, current booking status, and a link to suggested pricing actions. The service must support configurable notification preferences, retry logic, and multi-channel delivery to guarantee timely trainer awareness.

Acceptance Criteria
Suggested Dynamic Pricing Engine
"As a fitness trainer, I want the system to recommend price tweaks during high-demand periods so that I can effortlessly increase revenue based on data-driven insights."
Description

Build a pricing engine that calculates optimal price adjustments during demand surges by analyzing factors such as current booking velocity, competitor pricing, historical attendance, and trainer-defined constraints. The engine should present suggested price tiers (e.g., +10%, +20%) along with projected revenue impact, enabling trainers to make informed decisions. Integration with the billing system is required to preview final pricing before application.

Acceptance Criteria
One-Tap Auto-Pricing Application
"As a fitness trainer, I want to apply recommended surge pricing with one tap so that I can quickly capitalize on demand without navigating through complex menus."
Description

Enable trainers to apply suggested price adjustments with a single tap. Upon receiving a surge notification, trainers can choose to accept the recommended pricing, triggering an automatic update of the class price in the payment module. The feature must handle transaction consistency, update live booking pages instantly, and allow configurable fallback options if the update fails.

Acceptance Criteria
Manual Override and Configuration Panel
"As a fitness trainer, I want to manually review and override surge pricing rules so that I maintain control over my class rates and can fine-tune settings to fit my business needs."
Description

Provide a dedicated interface where trainers can review surge events, adjust or override auto-pricing suggestions, set surge thresholds, and define minimum/maximum price limits. The panel should display upcoming surge schedules, historical pricing changes, and enable trainers to toggle auto-pricing on or off per class. This ensures full control and customization of pricing strategies.

Acceptance Criteria
Surge Event Audit Log
"As a fitness trainer, I want a detailed record of all surge events and pricing changes so that I can review past actions and measure the effectiveness of my pricing strategies."
Description

Create an audit log to record all demand surge alerts, pricing suggestions, trainer actions, and applied price changes. The log should timestamp each event, capture before-and-after price states, and be accessible via the trainer dashboard. This feature provides transparency, aids in performance analysis, and supports compliance by maintaining a complete history of dynamic pricing activities.

Acceptance Criteria

Smart Radius

Automatically adjusts the notification geofence based on real-time factors such as client density, historical response rates, and class popularity. By optimizing the radius dynamically, trainers ensure notifications reach the most promising local attendees without spamming distant users.

Requirements

Dynamic Geofence Adjustment Algorithm
"As a fitness trainer, I want the system to adjust notification radii dynamically so that my class notifications reach the most engaged local clients without spamming distant users."
Description

Implement a geofence adjustment algorithm that dynamically calculates and updates the notification radius based on real-time data including local client density, historical response rates, and class popularity. The algorithm should integrate seamlessly with FitNest’s notification system to ensure each alert targets the most promising local attendees, minimizing irrelevant notifications and maximizing engagement.

Acceptance Criteria
Real-Time Data Aggregation Service
"As a product manager, I want a reliable data aggregation service so that geofence adjustments are based on up-to-date and accurate client activity metrics."
Description

Develop a service that collects and aggregates real-time metrics from multiple sources—client location data, past notification interactions, and live class enrollment numbers. This service must preprocess and normalize the data for the geofence algorithm, ensuring timely and accurate inputs for radius calculations.

Acceptance Criteria
Interactive Threshold Configuration Interface
"As a fitness trainer, I want to set custom radius limits and weighting preferences so that I can control how broadly or narrowly notifications are sent."
Description

Build a user-friendly interface within the FitNest dashboard that allows trainers to configure minimum and maximum radius thresholds and adjust weighting factors for client density, response rates, and class popularity. The interface should include real-time previews of notification reach based on parameter changes.

Acceptance Criteria
Notification Prioritization Engine
"As a fitness trainer, I want high-value clients to receive class notifications first so that I can maximize attendance and loyalty."
Description

Implement a prioritization engine that ranks potential recipients within the calculated geofence based on engagement scores (e.g., past attendance, responsiveness) and ensures high-priority clients receive notifications first. The engine should integrate with FitNest’s push notification service and support batch scheduling.

Acceptance Criteria
Geolocation Accuracy Monitoring
"As an operations engineer, I want to monitor geolocation accuracy and system health so that I can quickly address data issues and maintain reliable notifications."
Description

Create a monitoring system that tracks geolocation data accuracy and system performance metrics, alerting administrators if location services degrade or data anomalies occur. The system should log errors and provide dashboards for trend analysis to maintain high notification relevance.

Acceptance Criteria

Preference Pulse

Filters GeoBlast Alerts according to individual client preferences—preferred class types, optimal time windows, and maximum travel distance. This personalized targeting boosts engagement by sending only relevant notifications, reducing opt-out rates and enhancing user experience.

Requirements

Preference Management Interface
"As a fitness client, I want to set my preferred class types, time windows, and travel distance so that I only receive notifications relevant to my schedule and location."
Description

A user interface within the FitNest app that allows clients to define and update their class type preferences, preferred time windows, and maximum travel distance in a single panel. This feature ensures user choices are clearly captured, validated, and seamlessly integrated into their profile, enabling personalized notification delivery without additional user steps.

Acceptance Criteria
Preference Storage API
"As a system, I want to securely store and retrieve user preference profiles so that filters can be applied effectively to outgoing alerts."
Description

A backend service and database schema that securely stores and retrieves client preference profiles, including chosen class types, time windows, and distance thresholds. The service provides CRUD endpoints for managing preferences, ensures data consistency, and supports high availability for real-time filtering.

Acceptance Criteria
Alert Filtering Engine
"As a FitNest system, I want to filter alerts based on individual preferences so that users only receive notifications aligned with their criteria."
Description

A filtering module that processes outbound GeoBlast alerts by matching each alert’s attributes against stored client preferences. It evaluates class type tags, scheduled time slots, and geolocation distances, excluding alerts that fall outside user-defined criteria to deliver personalized notifications.

Acceptance Criteria
Integration with GeoBlast Delivery
"As a FitNest system, I want to integrate filtered alerts with GeoBlast delivery so that personalized notifications are sent automatically without manual intervention."
Description

Integration layer connecting the filtering engine with the existing GeoBlast alert delivery system, ensuring that only filtered alerts are queued for transmission. This component handles message formatting, queuing, and error handling to maintain delivery reliability and scalability.

Acceptance Criteria
Preference Update Propagation
"As a fitness client, I want my updated preferences to apply instantly so that I don't receive irrelevant alerts after making changes."
Description

A synchronization mechanism that instantly applies client preference changes to the filtering engine and pending alert queues. This ensures any updates (e.g., new time window) take effect immediately, preventing outdated notifications and enhancing user trust in real-time personalization.

Acceptance Criteria
Engagement Analytics Dashboard
"As a fitness trainer, I want to view analytics on personalized alerts so that I can understand engagement and optimize class offerings."
Description

An analytics dashboard that tracks and reports key performance indicators for personalized alerts, including delivery rates, open/click metrics, and opt-out trends segmented by preference categories, enabling trainers to measure the effectiveness of notifications and refine their classes.

Acceptance Criteria

Flash Claim

Embeds a visible countdown timer within each alert, giving waitlisted clients a short, exclusive window to claim newly opened spots. The urgency created by the timer drives faster bookings and increases fill rates for last-minute openings.

Requirements

Embedded Countdown Timer
"As a waitlisted client, I want to see a live countdown timer in my alert so that I know exactly how much time I have to claim a newly opened spot before it’s offered to someone else."
Description

Ensure a visible, real-time countdown timer is embedded within each waitlist notification alert. The timer dynamically starts when a spot becomes available on a trainer’s schedule, clearly displaying the remaining claim window in hours, minutes, and seconds. It integrates seamlessly with FitNest’s dashboard and mobile app, automatically syncing with backend events for spot releases. By creating urgency, it drives faster decision-making by clients, reduces idle wait times, and optimizes attendance rates. The timer UI must be customizable to match different class types and trainer branding, and handle network delays gracefully to maintain accuracy.

Acceptance Criteria
Instant Alert Delivery
"As a waitlisted client, I want to receive an instant alert the moment a spot opens so that I can act quickly to claim my place before it’s filled."
Description

Deliver real-time notifications to waitlisted clients as soon as a spot opens, including push notifications on mobile devices, emails, and in-app alerts. Ensure delivery within seconds by integrating with existing notification services and supporting customization of alert channels based on user preferences. Implement retry logic and fallback channels to guarantee high delivery rates. By ensuring timely alerts, maximize clients’ opportunity to claim spots, minimize empty slots, and boost class attendance.

Acceptance Criteria
Automatic Spot Reallocation
"As a fitness trainer, I want unclaimed spots to be automatically offered to the next person on the waitlist so that my classes remain full without manual intervention."
Description

Define logic for automatically reallocating unclaimed spots once the flash claim window expires. The system detects countdown expiration and triggers a new flash claim cycle, notifying the next client in line or reopening the spot to the general booking pool. Integrate with the waitlist management module, maintain fair allocation order, and log each reallocation event for auditing. This lifecycle ensures no spot remains unused and trainers benefit from maximum class occupancy.

Acceptance Criteria
Claim Confirmation Workflow
"As a waitlisted client, I want a one-click confirmation process when claiming a spot so that I can secure my booking quickly and with confidence that everything is processed correctly."
Description

Create a streamlined process for clients to confirm their spot claim within the flash window. Upon clicking the alert, users land on a secure confirmation page showing class details, claim countdown, and a single “Confirm Booking” button. Validate user eligibility, cap the booking to the user, process payment if required, and send an immediate confirmation receipt. Integrate with the existing booking and payment modules, ensure transactional integrity, and provide fallback in case of errors. This workflow enhances user experience by making the claim process fast, reliable, and error-free.

Acceptance Criteria
Flash Claim Analytics Dashboard
"As a fitness trainer, I want to view detailed analytics on flash claim performance so that I can understand booking patterns and improve my class fill rates over time."
Description

Build an analytics dashboard that provides trainers with real-time and historical insights into flash claim events. Offer metrics like flash claim conversion rate, average claim time, number of reallocations, and class occupancy impact. Integrate with FitNest’s reporting infrastructure, allow filtering by date range, class type, and trainer, and support data export. By leveraging these insights, trainers can optimize scheduling, waitlist policies, and promotional strategies to maximize class attendance and revenue.

Acceptance Criteria

Multi-Channel Blast

Expands beyond push notifications by automatically layering SMS and email alerts if clients don’t respond within a set timeframe. This multi-modal approach ensures critical openings reach clients wherever they are, maximizing the likelihood of immediate booking.

Requirements

Channel Prioritization Engine
"As an independent fitness trainer, I want the system to automatically escalate notifications from push to SMS and email when clients don’t respond, so that I can fill open class spots quickly without manual follow-up."
Description

Develop a dynamic engine that sequences notification channels based on user engagement data, defaulting to push notifications and cascading to SMS and email if no response is detected within configurable thresholds. This ensures that critical class openings are delivered via the most effective medium at each step, reducing missed opportunities and maximizing booking rates.

Acceptance Criteria
Configurable Retry Intervals
"As a fitness trainer, I want to set how long the system waits before sending an SMS or email after a push alert, so that I can control the pacing and avoid overwhelming my clients."
Description

Implement a settings interface that allows trainers to define custom time intervals for fallback delays between push, SMS, and email alerts. Trainers can tailor the wait times based on class urgency and client preferences, ensuring optimal timing for maximum engagement and conversion.

Acceptance Criteria
Unified Message Template Management
"As a trainer, I want to manage my push, SMS, and email templates in one place, so that all notifications maintain a consistent tone and branding without extra effort."
Description

Create a centralized template management module where trainers can craft and preview notification content for each channel. The system should support channel-specific placeholders, branding elements, and character limits, ensuring consistency and compliance across push, SMS, and email communications.

Acceptance Criteria
Delivery Status Tracking
"As a trainer, I want to see delivery and engagement metrics for my push, SMS, and email blasts, so that I can understand which channels are most effective and adjust my approach accordingly."
Description

Integrate real-time tracking and logging for each notification channel, capturing metrics such as sent, delivered, opened, and clicked. Present these insights in the dashboard to help trainers monitor reach, identify drop-offs, and fine-tune their notification strategies for improved attendance.

Acceptance Criteria
Opt-Out Compliance Handling
"As a fitness client, I want to opt out of SMS or email alerts at any time and have the system honor my choice immediately, so that I don’t receive unwanted messages."
Description

Design a compliance module that automatically respects user opt-out preferences for SMS and email channels, synchronizes unsubscribe requests across all communication modes, and logs consent status. This ensures the system remains compliant with regulations like TCPA and GDPR while maintaining user trust.

Acceptance Criteria

GeoHeat Insights

Offers trainers an interactive heatmap that visualizes clusters of waitlisted clients over time and location. By identifying hot zones and peak response periods, trainers can fine-tune geofence settings, schedule classes strategically, and craft more effective local promotions.

Requirements

Interactive Heatmap Visualization
"As a fitness trainer, I want to view an interactive heatmap showing where waitlisted clients are concentrated so that I can schedule classes and set geofences in high-demand areas."
Description

Develop an interactive geospatial heatmap within the FitNest dashboard that dynamically visualizes clusters of waitlisted clients based on their location and timestamp data. The map should support zooming, panning, filtering by date/time ranges, color gradients to represent density, and tooltips on hover to display exact counts and location details. This feature integrates seamlessly with the existing dashboard UI, providing trainers with an intuitive, real-time overview of client demand hotspots.

Acceptance Criteria
Data Aggregation Engine
"As a product system, I want to aggregate and process waitlist client location and timestamp data so that the heatmap visualization has accurate and up-to-date information."
Description

Implement a backend service that collects, processes, and aggregates waitlist client geolocation and timestamp data. This engine should normalize incoming data, perform geospatial clustering, and update aggregated results in near real-time while ensuring data privacy and compliance. The processed dataset will feed into the heatmap visualization and analytics modules.

Acceptance Criteria
Geofence Management Interface
"As a fitness trainer, I want to configure geofence zones directly from the heatmap so that I target class promotions to areas with high client interest."
Description

Create a user interface component allowing trainers to define, edit, and manage geofence zones directly on the heatmap. Trainers should be able to draw custom shapes or circles, set radius and boundaries, name each zone, and view predicted client concentrations within each fence. Saved geofences will be used to auto-refill waitlists and target local promotions.

Acceptance Criteria
Peak Period Analysis Module
"As a fitness trainer, I want to see peak days and times when waitlist activity is highest so that I can schedule classes at optimal times."
Description

Build an analytical tool that examines waitlist activity over time to identify peak days, hours, and zones. Display results as overlays on the heatmap and in complementary charts or graphs, with filtering options by zone, date range, and class type. This module helps trainers pinpoint optimal scheduling windows based on historical demand patterns.

Acceptance Criteria
Promotional Campaign Recommendations
"As a fitness trainer, I want tailored promotional campaign suggestions for hotspots so that I can increase class attendance and revenue."
Description

Develop an AI-driven recommendation system that suggests localized promotional strategies based on heatmap clusters and peak period data. Provide trainers with campaign templates, channel suggestions (email, SMS, in-app), and performance forecasts. Integrate with existing messaging and notification services to streamline campaign deployment.

Acceptance Criteria

Risk Radar

A dynamic heatmap that visually highlights upcoming classes based on predicted attendance risk levels. Trainers can instantly identify which sessions are likely to underperform, allowing them to take proactive measures—like adjusting pricing or sending targeted communications—to maximize overall revenue.

Requirements

Dynamic Heatmap Visualization
"As a fitness trainer, I want to see a color-coded heatmap of my upcoming classes so that I can quickly identify sessions with high risk of low attendance and take action."
Description

Generate a real-time heatmap overlay on the class schedule dashboard that uses color gradients to represent predicted attendance risk levels for each upcoming session. The heatmap should update automatically as new data arrives, integrating seamlessly with the existing UI and ensuring trainers can visually assess risk at a glance without navigating away from their dashboard.

Acceptance Criteria
Attendance Prediction Model Integration
"As a fitness trainer, I want automated risk scores for each class based on historical and contextual data so that I can rely on accurate predictions without manual calculations."
Description

Integrate a machine learning-based prediction model into the back-end system that analyzes historical attendance data, booking lead times, trainer performance metrics, and external factors (e.g., holidays, weather) to calculate an attendance probability score for each class. The model’s output should be exposed via an API endpoint for the front end to consume and display risk levels.

Acceptance Criteria
Risk Alert Notifications
"As a fitness trainer, I want to receive notifications when a class is at high risk of low turnout so that I can take corrective actions promptly."
Description

Implement an alerting system that triggers notifications when a class’s predicted attendance risk exceeds configurable thresholds. Alerts should be delivered via email and in-app messaging, including session details, risk level, and recommended actions (e.g., send promotional offer or adjust pricing), enabling trainers to respond proactively.

Acceptance Criteria
Customizable Risk Threshold Settings
"As a fitness trainer, I want to customize my own risk thresholds and color schemes so that the heatmap and alerts align with my personal business needs and risk tolerance."
Description

Provide a settings interface where trainers can define and adjust risk level thresholds (e.g., low, medium, high) and corresponding color mappings for the heatmap. Changes should be saved per user profile and applied in real time to both the visualization and notification triggers.

Acceptance Criteria
Historical Risk Trends Report
"As a fitness trainer, I want to review past risk trends and compare predictions to actual outcomes so that I can evaluate model accuracy and optimize my scheduling strategies."
Description

Develop a reporting module that allows trainers to view and download historical risk trend reports over selectable date ranges. Reports should include metrics such as predicted vs. actual attendance, risk level distributions, and class performance summaries, exportable in CSV and PDF formats to facilitate analysis and decision-making.

Acceptance Criteria

Pulse Alerts

AI-driven notifications delivered via dashboard, email, or push when a class is forecasted to have low attendance. These alerts include recommended actions, such as offering a last-minute discount or spotlighting the session to engaged clients, ensuring trainers never miss an opportunity to fill gaps.

Requirements

Attendance Forecast Engine
"As a fitness trainer, I want the system to analyze registration trends and predict low attendance in my upcoming classes so that I can take action early to fill spots and avoid cancellations."
Description

The AI-driven engine analyzes class registration data, historical attendance patterns, and contextual factors (such as seasonality, time of day, and location) to predict upcoming class attendance levels and identify sessions at risk of low turnout. Provides timely, accurate forecasts to inform alert generation and proactive interventions.

Acceptance Criteria
Multi-Channel Alert Delivery
"As a trainer, I want to receive low-attendance alerts via my preferred channel so that I never miss critical notifications wherever I am."
Description

Deliver attendance risk alerts through configurable channels including the FitNest dashboard, email notifications, and mobile push messages. Ensures trainers receive timely notifications via their preferred medium to maximize visibility and response rates.

Acceptance Criteria
Recommendation Engine
"As a trainer, I want suggested strategies for filling class spots when attendance is low so that I can quickly implement proven tactics to increase bookings."
Description

Generate tailored action suggestions—such as last-minute discount offers, social media highlights, or targeted outreach to engaged clients—based on class type, historical conversion rates, and client engagement data when an attendance alert triggers. Helps trainers choose the most effective tactics to boost attendance.

Acceptance Criteria
Alert Threshold Configuration
"As a trainer, I want to set my own low-attendance thresholds and notification preferences so that I receive alerts aligned with my class size and schedule requirements."
Description

Enable trainers to customize attendance thresholds and sensitivity settings for alerts, including defining percentage thresholds, minimum headcounts, and lead time for notifications. Allows personalization of alert criteria to match diverse training styles and business needs.

Acceptance Criteria
Client Targeting Integration
"As a trainer, I want the system to automatically identify and target clients most likely to book a class so that my promotions reach the right audience and fill empty spots effectively."
Description

Integrate with the client management module to identify and segment engaged clients based on past attendance, booking patterns, and communication history. Facilitates automated outreach to optimal client segments when promoting low-attendance classes.

Acceptance Criteria
Alert Analytics Dashboard
"As a trainer, I want to view metrics on past alerts and their impact on attendance so that I can assess what tactics work best and optimize my approach."
Description

Provide a real-time analytics dashboard summarizing alert history, response rates, attendance improvements, and ROI of recommended actions. Enables trainers to evaluate the effectiveness of alerts and refine strategies over time.

Acceptance Criteria

Promo Pilot

A one-click marketing assistant that automatically generates tailored promotional campaigns—complete with discount codes, messaging, and timing—based on forecasted shortfalls. Trainers can launch these campaigns instantly, filling seats faster without manual setup or guesswork.

Requirements

Discount Code Generator
"As a fitness trainer, I want the system to generate discount codes automatically so that I can quickly offer promotions without manual setup."
Description

Automatically generate unique, time-bound discount codes based on campaign parameters such as discount rate, duration, and trainer-defined criteria. Ensure codes are valid only for intended sessions, trackable in reporting, and seamlessly integrated with the booking engine to apply discounts at checkout.

Acceptance Criteria
Campaign Timing Optimizer
"As a fitness trainer, I want the tool to suggest the best time to launch promotions so that I can maximize class sign-ups and revenue."
Description

Leverage class attendance data and forecasted shortfalls to recommend optimal campaign start and end times. Integrate with calendar and notification modules to schedule rollout when potential drop-offs are predicted, maximizing offer uptake.

Acceptance Criteria
Template Messaging Customization
"As a fitness trainer, I want ready-made promotional messages I can customize so that I can communicate offers quickly and maintain consistent branding."
Description

Provide a library of pre-written promotional message templates that can be personalized with trainer and class details. Auto-populate variables like trainer name, class type, discount amount, and expiration date, and integrate with email/SMS modules for instant dispatch.

Acceptance Criteria
Performance Forecasting Dashboard
"As a fitness trainer, I want to see forecasted outcomes of my promotional campaign so that I can decide whether to launch or adjust the offer."
Description

Display real-time analytics forecasting class attendance and revenue impact before launching a promo. Use historical attendance, waitlist, and seasonality data to visualize expected fill rates and revenue uplift, aiding decision-making.

Acceptance Criteria
One-Click Campaign Launch
"As a fitness trainer, I want to launch my promotional campaign with one click so that I can save time and ensure all elements are deployed correctly."
Description

Enable trainers to launch entire promotional campaigns—including discount codes, messaging, and timing—with a single button click. Trigger code generation, message dispatch, and scheduling modules, providing confirmation and tracking metrics without additional configuration.

Acceptance Criteria

Scenario Simulator

An interactive tool that lets trainers tweak variables like class price, time slot, and capacity to see real-time updates to revenue forecasts. By experimenting with different scenarios, trainers can optimize their offerings and schedule for peak profitability before publishing any changes.

Requirements

Dynamic Variable Controls
"As a fitness trainer, I want intuitive sliders and input fields for adjusting class price, time slot, and capacity so that I can easily refine my scenario inputs and see their effects immediately."
Description

Provide trainers with intuitive sliders and input fields for adjusting class price, time slot, and capacity within the scenario simulator interface. These controls should instantly reflect user changes, be responsive and accessible across devices, and integrate seamlessly with the existing UI. Trainers benefit from granular control and immediate feedback, enabling quick exploration of different class configurations.

Acceptance Criteria
Real-Time Revenue Engine
"As a fitness trainer, I want the simulator to update revenue projections immediately when I change price, time, or capacity so that I can explore different scenarios without delays."
Description

Implement a backend calculation engine that processes input variables from the simulator and computes updated revenue forecasts in real time. The engine must account for variable interactions, apply pricing models, fetch relevant historical and current metrics from the datastore, and return accurate predictions with minimal latency. This ensures trainers receive immediate insights for decision-making.

Acceptance Criteria
Interactive Forecast Visualization
"As a fitness trainer, I want to see interactive charts showing how projected revenue changes with different settings so that I can visually compare and select the most profitable scenario."
Description

Create a responsive charting component that visualizes projected revenues over time and across different scenarios. The component should support line charts, bar graphs, and comparison overlays, updating dynamically as variables change. It should offer hover states for detailed data points, legends, and export options for PDF or image reporting, enhancing data-driven insights.

Acceptance Criteria
Scenario Comparison Dashboard
"As a fitness trainer, I want to save and compare multiple scenarios side-by-side so that I can make data-driven decisions on the best class setup."
Description

Develop a dashboard that allows trainers to save multiple scenario configurations and present them side-by-side. The dashboard should display key metrics—revenue forecasts, capacity utilization, expected attendance—for each saved scenario, highlight differences, and allow quick toggling between scenarios. This feature aids in benchmarking and selecting optimal setups before publishing.

Acceptance Criteria
Constraint Validation and Alerts
"As a fitness trainer, I want the simulator to alert me if my inputs violate capacity or pricing rules so that I can correct them before publishing my changes."
Description

Introduce validation logic within the simulator to enforce business rules such as maximum capacity limits, minimum pricing thresholds, and non-overlapping time slots. When user inputs violate these rules, the system should display inline alerts with clear error messages and suggest corrective actions. Integration with existing rule sets ensures consistency and prevents invalid configurations.

Acceptance Criteria

Audience Architect

An AI-powered audience segmentation feature that recommends specific client groups most likely to respond to each promotion. Using past booking patterns and engagement data, it helps trainers craft highly relevant campaigns, boosting conversion rates and ensuring marketing efforts hit the right people.

Requirements

Data Ingestion Pipeline
"As a fitness trainer, I want the system to automatically collect and unify my client booking and engagement data so that Audience Architect can generate accurate segment recommendations."
Description

FitNest must aggregate booking history, client engagement metrics, and demographic data from the trainer’s dashboard into a central data store. This pipeline will run daily and handle both real-time event streams and batch imports, normalize incoming data, and ensure data quality and consistency. It will support CSV uploads, API connections, and real-time webhooks, enabling seamless integration of all relevant client interaction data for AI modeling.

Acceptance Criteria
Audience Segmentation Engine
"As a fitness trainer, I want the feature to automatically identify client groups most likely to respond to my promotions so that I can target my marketing efforts effectively."
Description

Build an AI-powered engine that analyzes historical booking patterns, session attendance, and engagement signals to identify clusters of clients most likely to respond to specific promotions. The engine will use unsupervised learning techniques combined with supervised models for conversion prediction, outputting top 3-5 high-potential segments for each campaign. It should be modular, scalable, and periodically retrained with new data.

Acceptance Criteria
Segment Recommendation UI
"As a fitness trainer, I want to review and adjust the recommended audience segments so that I can tailor my campaigns to the right clients."
Description

Design and implement a user interface within the FitNest dashboard where trainers can view AI-generated audience segments. The UI will present segment details—size, predicted conversion rate, key characteristics—and allow trainers to preview, refine, or exclude segments. It must follow FitNest’s design system, support mobile responsiveness, and provide tooltip explanations for each metric.

Acceptance Criteria
Campaign Builder Integration
"As a fitness trainer, I want to seamlessly add recommended client segments into my campaign without manual exporting so that I can quickly launch targeted promotions."
Description

Enable one-click transfer of selected audience segments from Audience Architect into FitNest’s campaign builder. When trainers create a new promotional campaign, they should be able to select AI-recommended segments directly and pre-populate the recipient list. This integration will handle opt-in preferences and ensure GDPR compliance by excluding unsubscribed clients automatically.

Acceptance Criteria
Performance Analytics Dashboard
"As a fitness trainer, I want to see how my targeted campaigns perform compared to previous ones so that I can measure ROI and refine future promotions."
Description

Develop a dashboard that tracks the performance of campaigns launched with Audience Architect segments. It will display metrics such as open rates, click-through rates, booking conversions, and revenue uplift compared to baseline campaigns. Data should be filterable by date range and segment, with visualizations like line charts and bar graphs to help trainers assess effectiveness.

Acceptance Criteria
Feedback Loop Mechanism
"As a fitness trainer, I want the system to learn from past campaign results so that audience recommendations improve over time."
Description

Implement a feedback system that collects campaign outcome metrics and feeds them back into the segmentation model for continuous learning. This mechanism will automate the retraining pipeline on a weekly cadence, update model parameters based on actual conversion data, and maintain a changelog of model versions and performance improvements.

Acceptance Criteria

Product Ideas

Innovative concepts that could enhance this product's value proposition.

Verified Trainer Badge

Trainers upload certifications; system auto-verifies credentials and displays a trust badge on profiles, boosting client confidence and conversion by highlighting proven expertise.

Idea

SwipeStart Onboarding

New trainers complete profile setup, schedule, and payment integration with intuitive swipe gestures, cutting onboarding time by 80% in under two minutes.

Idea

SurgeFit Pricing

System adjusts class fees in real-time based on demand signals and historical attendance, boosting trainer revenue by up to 20% during peak hours.

Idea

GeoBlast Alerts

Send instant geofenced push notifications to nearby waitlisted clients when a spot opens, increasing fill rates by targeting local attendees in real time.

Idea

PulseProfit Forecast

Dashboard displays AI-driven revenue forecasts and alerts trainers about looming low-attendance classes, enabling proactive marketing to fill slots.

Idea

Press Coverage

Imagined press coverage for this groundbreaking product concept.

Want More Amazing Product Ideas?

Subscribe to receive a fresh, AI-generated product idea in your inbox every day. It's completely free, and you might just discover your next big thing!

Product team collaborating

Transform ideas into products

Full.CX effortlessly brings product visions to life.

This product was entirely generated using our AI and advanced algorithms. When you upgrade, you'll gain access to detailed product requirements, user personas, and feature specifications just like what you see below.