CliniShift
Empowering Care, One Shift at a Time
CliniShift is a cutting-edge Healthcare SaaS platform designed to transform workforce management within medical facilities. As an AI-powered scheduling tool, it intuitively matches healthcare professionals to shifts based on qualifications, availability, and preferences, easing the burden of staff shortages and reducing administrative costs. This innovative solution not only streamlines operational efficiency with predictive analytics for proactive staffing but also enhances job satisfaction by granting caregivers control over their schedules. CliniShift is redefining the way hospitals and clinics worldwide maintain a balanced, contented workforce committed to exceptional patient care, aligning every shift with the heartbeat of healthcare.
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Product Details
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Vision & Mission
- Vision
- Empowering healthcare's heartbeat with intelligent scheduling for a world where every shift advances patient care.
- Long Term Goal
- CliniShift is defined by its ambition to shape the future of healthcare workforce management, rooted in the intersection of technology and compassionate care. With a vision that goes beyond mere functionality, CliniShift aspires to: Establish itself as the global standard for intelligent healthcare staffing solutions, pioneering advancements that empower seamless, real-time connections between healthcare professionals and facilities. It seeks to eliminate the complexities and constraints of legacy systems through a blend of predictive analytics, machine learning, and user-centered design, fostering an ecosystem where administrative efficiency, staff wellbeing, and patient care excellence become the benchmarks for industry standards. CliniShift's long-term objective is to sculpt a world where healthcare institutions, irrespective of size or location, are equipped with the tools to adapt to evolving demands, predict and navigate staffing challenges, and uphold the highest level of care delivery, resonating with our enduring commitment to empowering care, one shift at a time.
- Impact
- CliniShift has ushered in a new era of workforce management within healthcare settings, delivering an array of both tangible and intangible benefits. The platform's advanced AI-driven shift matching engine innovates labor allocation, tangibly reducing the time required for admin staff to fill shifts by as much as 70%, thereby cutting operational costs and lessening dependency on expensive temporary staffing solutions. By accurately forecasting staffing needs, CliniShift allows hospitals to proactively manage resources, leading to a pivotal decrease in the incidence of understaffing by up to 60%. On an intangible level, CliniShift's user-friendly mobile interface considerably enhances job satisfaction among medical professionals. It offers them an unprecedented level of autonomy and flexibility in managing their work schedules, contributing to an estimated 40% improvement in work-life balance, as reported by users. This empowerment has a direct correlation with the elevation of patient care standards, fostering an environment where medical staff can commit their best to patient outcomes. Moreover, by seamlessly integrating into existing systems, CliniShift becomes an indispensable managerial companion for healthcare administrators without disrupting established protocols, ensuring a smooth assimilation of innovation with tradition. It positions itself not just as a software solution but as a catalyst for creating more resilient and sustainable healthcare ecosystems, placing the well-being of healthcare professionals and patients at the forefront of each shift managed.
Problem & Solution
- Problem Statement
- Healthcare facilities are grappling with critical staffing shortages and scheduling complexities that compromise staff well-being and patient care, necessitating a more efficient and adaptive workforce management solution.
- Solution Overview
- CliniShift employs a sophisticated AI-driven matching engine that seamlessly aligns medical professionals with available shifts, factoring in their qualifications, availability, and personal work preferences. This results in a dynamic scheduling system that quickly fills vacancies with suitable staff, preventing understaffing and reducing reliance on costly last-minute agency staff. The predictive analytics component of CliniShift anticipates future staffing gaps, enabling proactive recruitment and scheduling. Furthermore, CliniShift's mobile accessibility facilitates real-time updates and communication among healthcare teams, granting staff the flexibility to manage their schedules on the go. For healthcare administrators, this equates to a streamlined workforce management process, operational cost savings, and a more resilient staffing model. The outcome is a healthier work environment for medical professionals and a consistently high level of patient care.
Details & Audience
- Description
- CliniShift is a pioneering Healthcare SaaS platform engineered to revolutionize the way healthcare facilities manage their most valuable asset – their staff. This software solution is meticulously designed to serve the intricate needs of healthcare administrators, staffing coordinators, and medical professionals who grapple with the dynamic demands of scheduling within hospitals and clinics. With CliniShift, the core aim is to alleviate the systemic issue of staff shortages and misaligned schedules that often lead to burnout and subpar patient care. Positioned as a robust toolbox for workforce management, CliniShift stands out with its AI-powered shift matching engine that precisely aligns staff qualifications, availability, and preferences with the clinical needs, ensuring that open shifts are filled promptly and efficiently. Its mobile interface provides the utmost flexibility, enabling on-the-move accessibility for staff to manage their schedules. An added advantage is the platform's ability to offer predictive analytics, affording healthcare facilities foresight into potential staffing gaps. By incorporating such forward-thinking features, CliniShift not only optimizes day-to-day operations but also paves the way for a more sustainable workforce model. The ethos underpinning CliniShift is the belief that harmonized schedules lead to harmonious healthcare settings – where patient care never takes a backseat due to staffing woes. With CliniShift, healthcare providers worldwide have a chance to navigate the complexities of staffing, minimize overhead costs, and foster a positive work environment, ultimately elevating the standard of patient care delivered.
- Target Audience
- Healthcare administrators and staffing coordinators at hospitals and clinics seeking to optimize workforce management and reduce scheduling inefficiencies, alongside medical professionals desiring greater control and work-life balance through flexible shift scheduling.
- Inspiration
- In the heart of a bustling hospital, where the unsung heroes in scrubs move ceaselessly from patient to patient, the silent crisis of workforce management often goes unnoticed by the world outside. It is within these corridors that the stark realities of healthcare staff shortages and the strain of mismatched scheduling take a toll not only on the caregivers but also on the ones they care for. It was against this backdrop that CliniShift was born—a spark ignited amidst the chaos, a beacon of hope for weary healthcare pioneers. The conception of CliniShift stemmed from a series of quiet observations and heartfelt conversations with overworked nurses juggling back-to-back shifts, tired doctors trying to make do with the resources at hand, and administrative staff wrestling tirelessly with spreadsheets and last-minute phone calls to cover gaps in the rota. The emotional burden carried by these healthcare professionals resonated deeply, painting a vivid picture of the need for change. Amid the globally felt tremors of health crises that pushed these everyday heroes to their limits, the vision for CliniShift took form. It was the clarity that came from witnessing their struggles and the ardent desire to alleviate them that fueled the drive to innovate. CliniShift is ultimately the manifestation of that very inspiration—a solution sculpted by compassion and the firsthand recognition of a problem that extended far beyond a single institution. It is the promise of order in the midst of chaos, the foresight in a tradition-bound sector resisting change, and a statement that no caregiver should ever feel alone in the relentless pursuit of healing and hope. As the world looks to technology for answers, CliShift stands as an embodiment of that search—a product crafted not just with code, but with a heart that beats in unison with healthcare's own. It is a testament to those who inspired its creation, and a pledge that every shift will carry forward their dedication to patient care, reflecting the same commitment with which they serve.
User Personas
Detailed profiles of the target users who would benefit most from this product.
Dr. Rachel Carter
45 years old, female, MD, working in a metropolitan hospital, comfortable income level.
Background
Senior physician with over 15 years of experience, managing various hospital departments. Married with two children, leading a fast-paced professional life.
Needs & Pain Points
Needs
Seamless workforce management, reduction in staffing gaps, simplified scheduling processes, and proactive solutions for managing staff burnout.
Pain Points
Struggles with complex, time-consuming staff scheduling, challenges in predicting and addressing staffing shortages, concerns about staff exhaustion and retention.
Psychographics
Passionate about delivering exceptional patient care, detail-oriented, values work-life balance, tech-savvy and open to leveraging innovative solutions.
Channels
Prefers communication via email and professional networks. Open to webinars and industry conferences.
Product Features
Key capabilities that make this product valuable to its target users.
Automated Credential Management
CliniShift has an automated credential management feature that enables healthcare professionals to securely upload, update, and manage their credentials and certifications within the platform. Through this feature, users can seamlessly maintain and verify their qualifications, ensuring compliance with organizational requirements and regulatory standards. This feature saves time, reduces administrative burden, and mitigates the risk of credential-related errors, contributing to streamlined workforce management and enhanced operational efficiency.
Requirements
Credential Upload Verification
Description
When a healthcare professional uploads their credentials, the system should immediately verify their validity and expiration date. This ensures that only valid credentials are accepted, reducing the risk of non-compliance and ensuring that the healthcare professional's qualifications are up to date. This feature provides real-time feedback to the user, allowing them to take immediate corrective action if needed.
Acceptance Criteria
Credential Expiration Notifications
Description
The system should alert healthcare professionals when their credentials are nearing expiration, allowing them to take proactive steps to renew them before they become invalid. This feature helps professionals to stay compliant with organizational and regulatory requirements, reducing the risk of working with expired credentials and ensuring seamless workflow management.
Acceptance Criteria
Compliance Reporting
Description
Healthcare administrators should be able to generate reports that provide an overview of the credential status of all healthcare professionals within the system. These reports should highlight any non-compliant credentials and provide valuable insights into workforce compliance. This feature enables administrators to address any compliance issues promptly and ensure that the organization meets regulatory standards for credential management.
Acceptance Criteria
Automatic Credential Updates
Description
The system should be capable of automatically updating healthcare professionals' credentials from external sources, such as regulatory bodies or certification providers. This ensures that professionals' credentials are always accurate and up to date without requiring manual intervention. By automating this process, healthcare professionals can focus on their work while the system ensures the currency of their qualifications.
Acceptance Criteria
Shift Swap Marketplace
CliniShift introduces a shift swap marketplace, a platform within the application that allows qualified healthcare professionals to exchange shifts based on mutual agreement. This feature offers a transparent and collaborative environment for staff to trade shifts, empowering them to manage unforeseen scheduling conflicts, personal obligations, or emergent situations effectively. By facilitating seamless shift exchanges, this feature reduces staffing gaps, mitigates burnout, and fosters a supportive work culture among caregivers.
Requirements
Shift Approval Workflow
Description
The Shift Approval Workflow allows nurse managers to review and approve requested shift swaps. When a healthcare professional requests a shift swap, the nurse manager receives a notification and can view the requested shift swap details. The nurse manager can then approve or deny the requested swap, providing comments or feedback to the requester. This workflow enables nurse managers to maintain control over staffing, ensure suitable coverage for patient care, and facilitate transparent communication with staff regarding shift swaps.
Acceptance Criteria
Shift Swap History
Description
The Shift Swap History feature allows healthcare professionals to view a historical record of their past shift swaps. It provides visibility into the dates, times, and details of previous shift swaps, enabling nurses and other staff to track their schedule changes and manage their work-life balance effectively. This feature promotes transparency and accountability in scheduling and helps healthcare professionals keep track of their past shift exchange activities.
Acceptance Criteria
Auto-Approval for Pre-Defined Rules
Description
The Auto-Approval for Pre-Defined Rules feature enables the application to automatically approve shift swap requests based on predefined criteria set by the organization. Criteria such as shift duration, specialty, or specific roles can be configured to trigger automatic approval of shift swap requests. This functionality helps address urgent schedule adjustments efficiently and ensures that critical staffing needs are promptly accommodated, contributing to improved patient care and operational efficiency.
Acceptance Criteria
Automated Skill-based Shift Matching
CliniShift empowers healthcare facilities with an automated skill-based shift matching feature that intelligently matches staff to shifts based on their specific qualifications, expertise, and past performance. This AI-driven feature optimizes shift allocation, ensuring that the right professionals are assigned to suitable shifts, thereby enhancing patient care outcomes. By automating the matching process, this feature minimizes human error, expedites shift assignments, and bolsters the overall efficiency of workforce scheduling and management.
Requirements
Skill Matching Algorithm
Description
The skill matching algorithm should leverage advanced AI capabilities to analyze staff qualifications, expertise, and past performance to intelligently match them to shifts. It should consider specific skill requirements for each shift, ensuring that the right professionals are assigned to suitable shifts. This feature enhances the overall efficiency of workforce scheduling and management, leading to optimized shift allocation and improved patient care outcomes.
Acceptance Criteria
Real-time Shift Availability Notifications
CliniShift provides real-time shift availability notifications for healthcare professionals, alerting them of open shifts aligned with their qualifications and availability. This feature enables proactive engagement and empowers staff to respond promptly to available shifts, minimizing vacancies and improving staffing levels. With instant notifications, staff can make timely decisions, fostering a responsive and agile scheduling process that ensures adequate coverage for patient care.
Requirements
Shift Availability Subscription
Description
The Shift Availability Subscription feature allows healthcare professionals to opt-in for real-time shift availability notifications based on their qualifications and availability. Healthcare professionals can define their preferences, including specialty, location, shift length, and time of day, to ensure that they receive relevant notifications. When a shift becomes available that matches their criteria, the healthcare professional receives a notification, enabling them to promptly review and respond to available shifts. This feature enhances proactive engagement, enables timely decision-making, and empowers healthcare professionals to optimize their schedules for improved work-life balance and career flexibility.
Acceptance Criteria
Notification Preferences Management
Description
The Notification Preferences Management feature allows healthcare professionals to customize their notification preferences for real-time shift availability. Healthcare professionals can specify their preferred notification channels such as email, SMS, or in-app alerts, as well as the frequency of notifications. They can also set priority levels for different types of shifts, specify blackout periods, and define notification timeframes to align with their personal or professional schedules. This customization empowers healthcare professionals to tailor their notification experience, ensuring they receive relevant and timely updates while minimizing interruptions during personal time.
Acceptance Criteria
Shift Matching Algorithm
Description
The Shift Matching Algorithm feature employs advanced algorithms to match open shifts with qualified healthcare professionals based on their credentials, skills, availability, and preferences. The algorithm takes into account factors such as specialty, certification, experience, location, shift type, and historical shift acceptance patterns to ensure accurate and efficient notifications. By leveraging intelligent matching, schedulers can quickly identify suitable candidates for open shifts, while healthcare professionals receive notifications for shifts that align with their expertise and availability, ultimately optimizing the scheduling process and improving staffing coverage.
Acceptance Criteria
Shift Preference Customization
CliniShift allows medical professionals to customize their shift preferences based on their personal and professional commitments, ensuring a better work-life balance and job satisfaction. This feature enables staff to prioritize shifts based on their availability and individual preferences, leading to improved scheduling accuracy and staff morale. With this customization capability, healthcare professionals feel more empowered and can align their work schedules with their personal lives, ultimately contributing to a happier and more motivated workforce.
Requirements
Shift Priority Ranking
Description
The system should allow healthcare professionals to assign priority rankings to their preferred shifts, enabling them to indicate which shifts they prefer over others. This feature provides flexibility for staff to customize their shift preferences based on their personal and professional commitments. By allowing users to prioritize their preferred shifts, the system ensures that their scheduling needs are effectively communicated, leading to a more balanced work-life integration for healthcare professionals. Staff can easily indicate their level of preference for different shifts, allowing the system to consider these priorities when creating shift schedules. This capability contributes to improved job satisfaction and morale among healthcare professionals, ultimately enhancing employee retention and satisfaction.
Acceptance Criteria
Real-Time Shift Swapping
CliniShift offers a real-time shift swapping feature that allows medical professionals to easily swap shifts with their colleagues based on their availability and mutual agreement. This feature streamlines the process of managing shift changes, reduces the administrative burden on staffing coordinators, and ensures that shift vacancies are promptly filled by willing and qualified staff. By enabling seamless shift swapping, CliniShift facilitates efficient schedule adjustments and promotes staff collaboration, ultimately leading to improved shift coverage and reduced scheduling conflicts.
Requirements
Shift Swap Request
Description
The Shift Swap Request feature allows healthcare professionals to initiate a shift swap request with a colleague. This feature enables the user to select a specific shift that they would like to swap and search for colleagues who are available and qualified to cover the shift. Once the request is submitted, the colleague receives a notification and can review the request, initiate a discussion, and accept or decline the swap. This feature streamlines the process of initiating shift swaps, ensures that qualified staff members are available for coverage, and promotes effective schedule management.
Acceptance Criteria
Shift Swap Approval
Description
The Shift Swap Approval feature allows healthcare professionals to review incoming shift swap requests from their colleagues. This feature provides a list of pending swap requests, including details of the shift, the colleague's availability, and any additional notes or messages. The user can review the request details, communicate with the colleague, and approve or decline the swap. This feature promotes collaboration among team members, ensures that shift swaps are mutually agreed upon, and facilitates seamless shift coverage.
Acceptance Criteria
Shift Swap History
Description
The Shift Swap History feature provides healthcare professionals with a comprehensive record of their past shift swaps. This feature displays a log of all past swap requests, approvals, and rejections, along with details of the shifts, colleagues involved, and any associated notes or messages. Users can easily access their swap history, review the details of previous swaps, and track their schedule changes over time. This feature promotes transparency and accountability in shift management and allows users to keep track of their schedule adjustments.
Acceptance Criteria
Automated Shift Matching
Description
The Automated Shift Matching feature automatically identifies and suggests potential shift matches based on staff availability, qualifications, and preferences. This feature leverages data on staff schedules, skill sets, and shift preferences to propose suitable matches for shift swaps. The staffing coordinator can review the suggested matches, verify staff availability, and facilitate seamless and mutually beneficial shift swaps. By automating the matching process, this feature reduces administrative burden, ensures optimal shift coverage, and facilitates efficient collaboration among staff members.
Acceptance Criteria
Automated Shift Recommendations
CliniShift provides an automated shift recommendation feature that leverages AI algorithms to suggest shift assignments based on staff qualifications, availability, and facility requirements. This feature streamlines the shift allocation process, presenting administrators and staffing coordinators with optimized staffing suggestions that align with individual staff preferences and facility needs. It minimizes the time spent on manual shift allocation and ensures that shifts are efficiently assigned to qualified and available staff, enhancing workforce management efficiency and reducing scheduling conflicts. The automated shift recommendations are accessible within the platform, allowing seamless integration into existing scheduling workflows, enhancing the user experience and operational agility.
Requirements
Qualification-based Shift Recommendations
Description
The system should analyze staff qualifications, including certifications, skills, and experience, to recommend shifts that align with each staff member's expertise. This feature enables staffing coordinators to efficiently assign shifts to qualified individuals, ensuring that patient care is delivered by competent professionals. The system considers the specific requirements of each shift and the matching qualifications of available staff to optimize shift assignments. This functionality streamlines the allocation of shifts, improves workforce management, and enhances patient care delivery.
Acceptance Criteria
Preference-based Shift Suggestions
Description
The system should allow healthcare professionals to specify their shift preferences, such as preferred working hours, days off, and shift types. When recommending shifts, the system takes into account the preferences of individual staff members, increasing the likelihood of aligning shifts with their desired work schedule. By considering staff preferences, the system enhances job satisfaction, work-life balance, and overall well-being. This feature contributes to staff retention, engagement, and a positive workplace culture.
Acceptance Criteria
Shift Fairness Algorithm
Description
The system should incorporate a fairness algorithm that considers various factors, such as the distribution of desirable shifts, seniority, and previous assignments, to recommend shifts in an equitable manner. This algorithm promotes fairness in shift allocation, reducing the likelihood of favoritism or bias. By applying a fairness algorithm, the system fosters a work environment that prioritizes equity and transparency in shift assignments, leading to improved staff morale and cohesion.
Acceptance Criteria
Real-time Availability Integration
Description
The system should integrate real-time availability data from staff members' schedules, taking into account their current availability, time-off requests, and last-minute changes. By providing up-to-date information, the system recommends shifts that align with staff members' current availability and ensures that scheduling changes are promptly accounted for. This capability enables staffing coordinators to efficiently respond to staffing needs, reduce scheduling conflicts, and adapt to dynamic staffing requirements in real time.
Acceptance Criteria
Dynamic Staff Availability Calendar
CliniShift introduces a dynamic staff availability calendar that allows medical professionals to input and update their availability in real time. The feature provides a visual representation of staff availability, indicating open shifts and potential coverage gaps. Staff members can set their availability preferences, request time off, and manage their schedules proactively. Healthcare administrators and staffing coordinators can access the dynamic staff availability calendar to make informed staffing decisions, effectively filling open shifts based on real-time staff availability data. The calendar feature enhances schedule visibility, fosters proactive staff management, and supports the allocation of shifts based on accurate availability information, ultimately optimizing workforce planning and reducing scheduling conflicts.
Requirements
Real-Time Availability Updates
Description
The system should allow healthcare professionals to update their availability in real time, indicating when they are able to work and when they are not. This feature enables healthcare professionals to communicate their availability changes promptly, ensuring that staffing coordinators have access to the most up-to-date information for making staffing decisions. Staff members will be able to set their availability preferences, request time off, and communicate their current availability status effectively to the staffing team.
Acceptance Criteria
Staff-Initiated Shift Swapping
Description
The system should allow healthcare professionals to initiate shift swaps with their colleagues, providing them with the flexibility to manage unexpected scheduling conflicts. This feature enables staff members to propose shift swaps with their colleagues, allowing them to find suitable replacements for their shifts and effectively manage any unforeseen scheduling conflicts. Staff members will be able to view the availability of their colleagues and propose shift swaps based on the real-time availability data displayed in the dynamic staff availability calendar.
Acceptance Criteria
Real-Time Open Shift Notifications
Description
The system should provide healthcare professionals with real-time notifications about open shifts based on their availability and shift preferences. This feature enables staff members to receive immediate notifications about open shifts that match their availability and preferences, allowing them to proactively pick up additional shifts based on their availability. Healthcare professionals will have the opportunity to fill open shifts efficiently, leading to improved workforce planning and increased flexibility in managing their schedules.
Acceptance Criteria
Availability-Based Shift Recommendations
Description
The system should provide healthcare administrators with availability-based shift recommendations for filling open shifts, leveraging the real-time availability data from the dynamic staff availability calendar. This feature enables healthcare administrators to make informed staffing decisions by receiving specific shift recommendations based on the availability of staff members. The availability-based shift recommendations enhance the efficiency of filling open shifts, support proactive workforce planning, and contribute to optimizing staffing decisions based on accurate availability information.
Acceptance Criteria
Real-Time Staffing Decision Support
Description
The system should provide staffing coordinators with access to a real-time staff availability calendar, allowing them to make informed staffing decisions based on up-to-date availability data. This feature empowers staffing coordinators to access accurate and real-time availability data, enabling them to make informed staffing decisions and effectively fill open shifts based on the availability of staff members. The real-time staff availability calendar enhances schedule visibility, fosters proactive staff management, and supports the allocation of shifts based on accurate availability information, ultimately optimizing workforce planning and reducing scheduling conflicts.
Acceptance Criteria
Product Ideas
Innovative concepts that could enhance this product's value proposition.
Shift Preference Customization
CliniShift introduces a feature that allows medical professionals to customize their shift preferences based on factors like shift length, day of the week, and shift timing. This feature empowers caregivers to align their work schedules with personal commitments and preferences, leading to improved work-life balance and job satisfaction. By providing a flexible and tailored scheduling experience, this feature enhances care quality by boosting staff morale and well-being.
Reward Points System
A reward points system is integrated into CliniShift to incentivize medical professionals based on their shift coverage, proactive scheduling, and willingness to fill urgent vacancies. This system acts as a motivational tool, encouraging staff engagement and commitment to shift allocation. Caregivers can redeem accumulated points for various rewards, such as additional time off, professional development opportunities, or other personalized benefits. This approach fosters a culture of recognition and appreciation within the healthcare workforce, reinforcing a positive and supportive environment.
Real-Time Staff Chat Integration
CliniShift incorporates a real-time staff chat feature, enabling seamless communication among healthcare teams directly within the platform. This instant messaging capability allows medical professionals, administrators, and staffing coordinators to discuss shift-related matters, exchange updates, and collaborate on scheduling adjustments. The integration of a dedicated staff chat function streamlines communication, ensures quick responses to shift-related queries, and facilitates efficient coordination during urgent situations, ultimately optimizing workforce management.
Press Coverage
Imagined press coverage for this groundbreaking product concept.
CliniShift Revolutionizes Healthcare Workforce Management with AI-Powered Scheduling
Imagined Press Article
Today, CliniShift announces the launch of its cutting-edge Healthcare SaaS platform designed to revolutionize workforce management within medical facilities. The AI-powered scheduling tool intuitively matches healthcare professionals to shifts based on qualifications, availability, and preferences, reducing staff shortages and administrative costs. Utilizing predictive analytics, CliniShift enhances operational efficiency and job satisfaction, aligning every shift with the heartbeat of healthcare. Dr. Rachel Carter, a senior physician, commends the innovation, stating, "CliniShift is redefining the way hospitals and clinics maintain a balanced, contented workforce committed to exceptional patient care." For more information, please contact: [insert contact details].
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