EconomiHub

Conscious Consumer

Name

Conscious Consumer

Description

Conscious Consumer is a socially-aware individual who prioritizes sustainability, ethical practices, and local community support in their purchasing decisions. They use EconomiHub to discover and engage with eco-friendly businesses, seek out ethically sourced products, and contribute to the growth of local economies. They aim to align their consumer choices with their values, supporting businesses that prioritize sustainability and ethical business practices.

Demographics

Age: 25-40 Gender: All Education: Varied Occupation: Diverse, including professionals, students, and creatives Income Level: Moderate to high

Background

Conscious Consumer has a passion for sustainability and ethical living, shaped by experiences of environmental awareness, exposure to responsible consumerism, and a desire to make a positive impact on their community and the planet. They may have been influenced by sustainable living influencers, environmental campaigns, or personal experiences that deepened their commitment to conscious consumerism.

Psychographics

Believes in ethical living, values sustainability, seeks meaningful connections with local businesses, motivated by social and environmental impact, embraces community empowerment

Needs

Access to eco-friendly products and services, support for local businesses, transparency in ethical practices, connection with like-minded individuals, information on sustainable living

Pain

Limited access to ethical products, lack of transparency in business practices, feeling disconnected from local community initiatives, difficulty in finding sustainable alternatives, overwhelming choices in the marketplace

Channels

Online: Social media, eco-friendly forums, sustainability blogs Offline: Local markets, community events, eco-conscious workshops

Usage

Regularly seeks eco-friendly goods and services, actively participates in community sustainability initiatives, engages in local events and markets

Decision

Influenced by ethical business practices, social and environmental impact, community engagement, and product transparency

EconomiHub Verification Network

Establish a secure verification network within EconomiHub to ensure the trustworthiness of community members, businesses, and service providers. Implement a robust verification process that includes identity verification, background checks, and reviews. This will enhance user safety, credibility, and trust within the platform, fostering a reliable and transparent sharing economy.

Community Resource Exchange

Introduce a feature that enables the exchange of resources and skills within the local community. Users can offer and request specific resources, such as tools, equipment, or expertise, facilitating a circular economy and promoting cooperation and resource optimization. This feature aligns with EconomiHub's mission to foster meaningful interactions and reduce resource wastage.

Local Sustainability Scorecards

Develop a sustainability rating system for businesses and service providers based on their environmental impact, ethical practices, and community involvement. The scorecards provide users with transparent information to make informed decisions that support sustainable and socially responsible businesses. This initiative aligns with EconomiHub's mission to champion sustainability and empower conscious consumers.

Trust Score

Gain insight into the trustworthiness of community members and businesses through a comprehensive trust score, incorporating identity verification, background checks, and user reviews. This feature enhances user safety and fosters a reliable sharing economy.

Requirements

Trust Score Integration

User Story

As a user, I want to view the trust score of community members and businesses so that I can make informed decisions about engaging in transactions and interactions within the sharing economy platform.

Description

Integrate a comprehensive trust score feature that encompasses identity verification, background checks, and user reviews to establish the trustworthiness of community members and businesses. This feature will enhance user safety and foster a reliable sharing economy by providing valuable insights into the credibility of users and businesses.

Acceptance Criteria

User registers for the platform

Given a new user registers with valid personal information, When the identity verification process is completed, Then the user's trust score is updated and displayed on their profile.

Background check process

Given a user submits a request for a background check, When the background check is completed and verified, Then the user's trust score is adjusted based on the results.

User reviews a business

Given a user interacts with a business on the platform, When the user provides a review for the business, Then the business's trust score is updated based on the review provided.

Trust Score Display

User Story

As a user, I want to easily view the trust score of a user or business so that I can assess their credibility before engaging in transactions or interactions within the platform.

Description

Display the trust score prominently on user profiles and business listings to provide transparent and easily accessible information regarding the trustworthiness of community members and businesses. This will facilitate trust-based interactions and transactions within the sharing economy platform, promoting a safe and reliable community environment.

Acceptance Criteria

User views their own trust score on their profile

When a user logs in and views their profile, they should see their trust score prominently displayed at the top of the page

User views trust score on another user's profile

When a user navigates to another user's profile, they should see the trust score of that user displayed near their profile picture

User views trust score on business listing

When a user browses business listings, each listing should prominently display the trust score of the business owner

Trust score updated in real-time

When a user updates their profile or business information, the trust score should be recalculated and updated in real-time

Trust score reflects identity verification and background checks

The trust score should be based on the user's completion of identity verification and background checks, and should clearly reflect the level of verification completed

Trust score algorithm transparent to users

The algorithm used to calculate the trust score should be transparent to users, and an explanation of the factors contributing to the score should be accessible from the profile page

Trust Score Calculation

User Story

As a platform administrator, I want the trust score to be calculated objectively and transparently so that I can ensure the fair assessment of user and business credibility within the platform.

Description

Implement a robust algorithm for calculating the trust score based on factors such as identity verification, background checks, and user reviews. The calculation should be fair, accurate, and transparent, providing an objective assessment of the trustworthiness of users and businesses within the sharing economy platform.

Acceptance Criteria

User verifies their identity using a government-issued ID

Trust score is updated with the verified identity information

User completes a background check process

Trust score is adjusted based on the results of the background check

User receives positive reviews from the community

Trust score is increased based on the number and quality of positive reviews

User receives negative reviews from the community

Trust score is decreased based on the number and severity of negative reviews

Verified Badges

Display verified badges on member profiles and business listings to signify successful identity verification and background checks. This visual cue builds user confidence and credibility within the platform.

Requirements

Badge Display

User Story

As a user, I want to see verified badges on member profiles and business listings so that I can easily identify trustworthy and credible service providers and community members, fostering a secure and reliable platform experience.

Description

Implement a feature to display verified badges on member profiles and business listings, signifying successful identity verification and background checks. This visual cue enhances user confidence and credibility within the platform, contributing to a trustworthy community environment and reliable service interactions. The requirement involves integrating the badge display functionality into user profiles and business listings, ensuring clear visibility and consistent display across the platform.

Acceptance Criteria

User Profile Badge Display

Given a user profile with a verified badge, when the profile is viewed by other users, then the verified badge is prominently displayed next to the user's name and in the profile summary.

Business Listing Badge Display

Given a business listing with a verified badge, when the listing is viewed by other users, then the verified badge is prominently displayed next to the business name and in the listing details.

Badge Verification Status

Given a verified badge displayed on a user profile or business listing, when clicked, then it opens a verification status modal displaying the details and verification process of the badge.

Badge Display Consistency

Given the platform with various user profiles and business listings, when browsing different pages and sections, then the verified badge displays consistently in the same position and format for all profiles and listings.

Badge Display Testing

Given the integration of badge display functionality, when tested on different devices and screen sizes, then the verified badge appears correctly without overlapping or misalignment.

Verification Process Integration

User Story

As a user, I want to complete the verification process seamlessly within the platform, allowing me to establish trust and credibility within the community and display a verified badge on my profile.

Description

Integrate a streamlined verification process within the platform to enable users to undergo identity verification and background checks. This seamless integration ensures that users can easily complete the verification process, enhancing their credibility and trustworthiness within the community. The requirement involves designing and implementing a user-friendly verification flow that aligns with the platform's intuitive interface and functionality.

Acceptance Criteria

User initiates the verification process

Given the user navigates to the verification section, when they click on the 'Start Verification' button, then they should be presented with the option to choose between identity verification and background checks.

User completes the identity verification process

Given the user selects the identity verification option, when they upload the required documents and complete the identity verification process, then they should receive a notification confirming the successful completion of identity verification.

User completes the background check process

Given the user selects the background check option, when they provide the necessary information and complete the background check process, then they should receive a notification confirming the successful completion of the background check.

Verification badges display on user profiles

Given the user completes both identity verification and background checks, when they view their profile, then they should see a verified badge displayed prominently to signify their verified status.

Badge Validation Logic

User Story

As a platform user, I want the verified badges to be awarded only to users who have completed the verification process successfully, ensuring that the badge serves as a trusted indicator of credibility and reliability within the platform.

Description

Develop and implement validation logic for verified badges to ensure that only users who have successfully completed the verification process receive the verified badge. The validation logic should be robust and secure, preventing unauthorized or fraudulent badge displays. This requirement involves designing and implementing a reliable algorithm to validate user verification status and assign the verified badge accordingly.

Acceptance Criteria

User Completes Identity Verification

Given a user completes the identity verification process, When the verification is successfully completed, Then the verified badge is assigned to the user's profile.

Unverified User Attempts to Display Verified Badge

Given an unverified user attempts to display the verified badge, When the request is made, Then the system denies the display of the verified badge.

Verification Status Changes for a User

Given a user's verification status changes, When the status changes to verified or unverified, Then the system updates the verified badge on the user's profile accordingly.

Community Review System

Implement a community-driven review system, allowing users to share their experiences and interactions within the platform. Reviews contribute to the trustworthiness of community members and facilitate a transparent sharing economy.

Requirements

User Review Submission

User Story

As a user, I want to be able to submit reviews of my interactions within the platform so that I can contribute to building trust and transparency in the community.

Description

Implement a feature that allows users to submit reviews of their interactions and experiences within the platform. Reviews will contribute to building trust and transparency within the community, enhancing the overall user experience and fostering a sense of accountability.

Acceptance Criteria

User submits a review for a service provider

Given a user has interacted with a service provider on the platform, when the user submits a review for the service provider, then the review is successfully posted and visible to other users.

Review submission validation

Given a user is submitting a review, when the review meets the minimum character limit and includes a rating, then the review is considered valid and can be submitted.

Display of user reviews

Given a user visits the profile of a service provider, when the service provider has received reviews, then the user can view the reviews and ratings associated with the service provider.

Review Display and Filtering

User Story

As a user, I want to be able to view and filter reviews based on specific criteria so that I can make informed decisions and trust the reviews displayed.

Description

Develop a system to display user reviews and implement filtering options to allow users to find relevant and trustworthy reviews. This feature will help users make informed decisions and ensure the integrity of the review system.

Acceptance Criteria

User Views Review List

Given the user is on the review page, when the page loads, then the list of reviews is displayed with relevant information such as user name, rating, and review content.

User Filters Reviews by Rating

Given the user is on the review page, when the user selects a specific rating from the filter options, then the list of reviews is updated to display only the reviews with the selected rating.

User Filters Reviews by Keywords

Given the user is on the review page, when the user enters keywords in the search bar, then the list of reviews is updated to display only the reviews containing the entered keywords.

User Sees Review Details

Given the user clicks on a review from the list, when the review details are displayed, then the user can view the full content of the review, the reviewer's profile, and any associated images or attachments.

Review Moderation and Verification

User Story

As a platform moderator, I want to be able to verify and moderate user reviews to maintain the integrity and credibility of the review system.

Description

Create a process for moderating and verifying user reviews to maintain their accuracy and relevance. This will involve implementing measures to prevent fraudulent or malicious reviews, ensuring the authenticity and credibility of the review system.

Acceptance Criteria

User submits a review

Given that a user has interacted with a service or product on EconomiHub, when the user submits a review, then the review is saved and associated with the corresponding service or product.

Review moderation process

Given that a review is submitted, when the review meets the platform's guidelines and authenticity checks, then the review is marked as verified and made visible to other users.

Fraudulent review prevention

Given that a review is submitted, when the review is flagged as potentially fraudulent, then the review is temporarily hidden from public view until further investigation confirms its authenticity.

Authority review checks

Given that a review is flagged for potential violation of platform guidelines, when the review is subjected to review by platform authorities, then the appropriate action is taken based on the findings of the review.

User review deletion

Given that a user requests the deletion of their submitted review, when the request is verified and meets the platform's guidelines, then the review is permanently removed from the platform.

Secure Identity Verification

Introduce a secure and thorough identity verification process to validate the identity of community members and businesses. This comprehensive validation mechanism enhances user safety and reinforces trust within the platform.

Requirements

Two-factor Authentication

User Story

As a user, I want to have the option to enable two-factor authentication for my account so that I can ensure the security of my personal information and account access.

Description

Implement a two-factor authentication system to provide an added layer of security for user accounts. This system will enhance user account protection and reduce the risk of unauthorized access, reinforcing trust within the platform.

Acceptance Criteria

User registration

Given the user enters their registration details and requests to create an account, When they receive a verification code on their registered email or phone number, Then the system should verify the code and successfully create the user account.

User login

Given the user enters their login credentials and requests to log in, When they enter the verification code sent to their registered email or phone number, Then the system should validate the code and allow the user to access their account.

Account recovery

Given the user forgets their login credentials and requests account recovery, When they provide the required information for verification, Then the system should verify the information and allow the user to reset their account credentials.

User settings update

Given the user wants to update their security settings, When they enable two-factor authentication in their account settings, Then the system should require a verification code for any future login attempts.

Identity Document Verification

User Story

As a user, I want to be able to verify my identity by uploading official identification documents so that I can gain credibility and trust within the community.

Description

Integrate a feature that allows users to verify their identity by uploading official identification documents. This verification process will enhance the trust and credibility of community members and businesses, leading to a safer and more reliable platform environment.

Acceptance Criteria

User uploads a valid government-issued ID

Given a user is on the identity verification page, when the user uploads a government-issued ID document in a supported format, then the system verifies the document and notifies the user of the verification status.

User receives a confirmation upon successful identity verification

Given a user has uploaded a valid government-issued ID, when the system successfully verifies the document, then the user receives a confirmation message indicating successful identity verification.

User receives an error message for an invalid or unsupported ID document

Given a user has uploaded an invalid or unsupported ID document, when the system attempts to verify the document, then the user receives an error message indicating the issue with the document.

User is prompted to re-upload ID document in case of verification failure

Given a user has uploaded a valid ID document but the system fails to verify it, when the verification process fails, then the user is prompted to re-upload the ID document for verification.

User identity verification log is recorded for audit purposes

Given a user has successfully verified their identity, when the verification is confirmed, then the system logs the verification timestamp and user details for audit and verification tracking purposes.

Biometric Authentication

User Story

As a user, I want to use biometric authentication methods for convenient and secure account access, ensuring a frictionless user experience.

Description

Incorporate biometric authentication methods, such as fingerprint or facial recognition, for secure and convenient user authentication. This advanced authentication approach will enhance user experience and security by providing a seamless and reliable identity verification process.

Acceptance Criteria

User registers for biometric authentication

Given a new user registers for biometric authentication, when they provide their biometric data (fingerprint or facial recognition), then the system verifies and stores the biometric data securely in the user's profile.

User logs in using biometric authentication

Given a registered user logs in using biometric authentication, when they provide their biometric data (fingerprint or facial recognition), then the system verifies the biometric data and grants access to the user's account.

Biometric authentication fails after multiple attempts

Given a user attempts to log in using biometric authentication, when the system fails to verify the biometric data after multiple attempts, then the user is prompted to use an alternative authentication method (e.g., password or PIN).

Background Checks

Incorporate background checks for community members and businesses to ensure a secure and trustworthy environment. This feature enhances the credibility and reliability of interactions within the platform.

Requirements

Background Check Integration

User Story

As a platform user, I want to be able to verify the background of community members and businesses so that I can engage in interactions with confidence and trust in the platform's security.

Description

Integrate a background check feature to verify the credibility and trustworthiness of community members and businesses within the platform. This feature will enhance the overall security and reliability of interactions, promoting a safer and more trustworthy environment for all users.

Acceptance Criteria

User initiates background check for personal account

Given that the user is logged into their personal account, When the user selects the option to initiate a background check, Then the system prompts the user to provide necessary information for verification, and validates the provided information against the background check database.

User receives background check results

Given that the user has completed the background check process, When the system has verified the provided information, Then the system displays the background check results to the user, indicating the status of the check (cleared or pending) and any relevant details.

User initiates background check for a business account

Given that the user is logged into their business account, When the user selects the option to initiate a background check for the business, Then the system prompts the user to provide necessary business information for verification, and validates the provided information against the background check database.

Admin reviews background check results

Given that an admin is logged into the system, When the background check results are available, Then the system allows the admin to review the results and take appropriate action based on the outcome (approve, reject, or request further information).

Verification Process Workflow

User Story

As a platform user, I want the verification process to be easy to follow and transparent so that I can complete the background check efficiently and without confusion.

Description

Develop a streamlined verification process workflow that guides users through the background check procedure, ensuring a user-friendly and efficient experience. This workflow will include clear instructions, easy-to-follow steps, and transparent communication to facilitate the verification process for all users.

Acceptance Criteria

User initiates background check process through EconomiHub platform

Given the user is logged into the EconomiHub platform, When the user selects the 'Background Check' option from their profile settings, Then the platform prompts the user to provide necessary information for the background check process and initiates the verification workflow.

User completes the background check process successfully

Given the user has initiated the background check process, When the user submits all required information and documents accurately, Then the platform verifies the submitted information and completes the background check process, providing a notification of the verification status.

User receives clear instructions and communication throughout the verification process

Given the background check process is initiated, When the platform receives the user's information, Then the platform provides clear and easy-to-follow instructions, communicates the progress of the verification, and notifies the user of any further actions required.

Verification Badge Display

User Story

As a platform user, I want to easily identify verified community members and businesses through a visual badge so that I can prioritize interactions with credible and trustworthy users.

Description

Implement a verification badge display system to visually indicate verified community members and businesses, providing a visual cue of credibility and trustworthiness to all platform users. This badge will be prominently displayed on verified profiles, boosting trust and confidence in interactions.

Acceptance Criteria

Community Member Verification

Given a community member has successfully completed the background check process, When their profile is verified, Then a verification badge should be displayed on their profile.

Business Verification

Given a business has successfully completed the background check process, When their profile is verified, Then a verification badge should be displayed on their profile.

User Confidence

Given a user is browsing profiles, When they see the verification badge, Then they should feel more confident and trust the verified members and businesses.

Profile Display

Given a verified community member or business, When their profile is viewed, Then the verification badge should be prominently displayed.

Resource Listing

Enable users to list the specific resources they have available for exchange, including tools, equipment, or expertise. This feature streamlines the resource exchange process and promotes community cooperation and resource optimization.

Requirements

Resource Listing UI

User Story

As a user, I want to be able to easily create and manage resource listings, so that I can efficiently showcase and share my available resources with the community.

Description

Implement a user-friendly interface for users to create and manage listings of available resources, enabling easy navigation, input, and modification of resource details. This feature includes a form for adding new resources, a listing display with filtering and sorting capabilities, and intuitive editing options.

Acceptance Criteria

User adds a new resource listing

Given the user is logged in and navigates to the 'Add New Resource' section, when the user fills out the required details including resource name, category, and description, and then clicks the 'Submit' button, then the new resource listing should be successfully added to the user's account.

User filters resource listings by category

Given the user is on the resource listings page, when the user selects a specific category from the filtering options, then only resource listings belonging to the selected category should be displayed, and all other listings should be hidden.

User edits a resource listing

Given the user is logged in and views their resource listings, when the user selects the 'Edit' option for a specific listing, makes changes to the details, and clicks the 'Save' button, then the resource listing should be updated with the new information.

User deletes a resource listing

Given the user is logged in and views their resource listings, when the user selects the 'Delete' option for a specific listing, confirms the deletion, then the resource listing should be removed from the user's account and no longer appear in the resource listings.

Resource Detail View

User Story

As a user, I want to view detailed information about available resources, so that I can make informed decisions and effectively collaborate with other community members.

Description

Develop a detailed view for resource listings, displaying comprehensive information about each resource including description, availability, location, and user ratings. This view enables users to make informed decisions about resource exchange and facilitates seamless communication and coordination between users.

Acceptance Criteria

User views resource detail

Given a user is viewing a resource listing, when the user selects a specific resource, then the detailed view should display the resource description, availability, location, and user ratings.

User makes an inquiry

Given a user is viewing a resource detail, when the user makes an inquiry about the availability of the resource, then the owner should receive a notification with the user's inquiry details.

User rates a resource

Given a user has used a resource, when the user provides a rating and feedback for the resource, then the resource listing should be updated with the user's feedback and ratings.

Resource Sharing Notifications

User Story

As a user, I want to receive timely notifications about new resource listings and community activities, so that I can stay updated and actively participate in resource sharing and collaboration.

Description

Integrate real-time notifications to inform users about new resource listings, updates, and relevant community activities. Notifications should be customizable, allowing users to stay informed about resource availability, requests, and community engagement.

Acceptance Criteria

User Receives Real-Time Notification for New Resource Listing

Given the user is logged into EconomiHub, When a new resource listing is added within the user's selected region, Then the user receives a real-time notification with details of the new listing.

User Customizes Notification Preferences

Given the user is logged into EconomiHub, When the user navigates to the notification settings, Then the user can customize notification preferences for resource availability, requests, and community activities.

User Views Notification History

Given the user is logged into EconomiHub, When the user clicks on the notifications tab, Then the user can view a history of all notifications received, including resource listings, updates, and community activities.

Admin Manages Notification Settings

Given the user has admin privileges, When the admin accesses the notification management panel, Then the admin can configure default notification settings for all users and manage system-wide notifications.

User Dismisses Notifications

Given the user is logged into EconomiHub, When the user receives a notification, Then the user can dismiss it, and it will be marked as read in the notification history.

Resource Request

Empower users to submit requests for specific resources they need within the local community. This feature facilitates targeted resource acquisition, fostering collaboration and reducing resource wastage.

Requirements

Resource Request Form

User Story

As a community member, I want to be able to easily submit resource requests so that I can efficiently acquire the specific resources I need within the local community, fostering collaboration and reducing resource wastage.

Description

This requirement involves creating a user-friendly resource request form that allows users to submit specific resource requests within the local community. The form should capture essential details such as resource type, quantity needed, preferred delivery method, and any additional notes or requirements. The form will enhance user engagement by enabling targeted resource acquisition, fostering collaboration, and reducing resource wastage within the community. It will be integrated into the EconomiHub platform, creating a streamlined process for resource requests and enabling efficient community resource management.

Acceptance Criteria

User submits a resource request with all mandatory fields filled out

Given a resource request form with mandatory fields for resource type, quantity, and preferred delivery method, When the user submits the form with all mandatory fields filled out, Then the request is successfully submitted

User submits a resource request with incomplete mandatory fields

Given a resource request form with mandatory fields for resource type, quantity, and preferred delivery method, When the user submits the form with incomplete mandatory fields, Then the request submission is not allowed, and an error message is displayed

User reviews a submitted resource request

Given a submitted resource request, When the user accesses the request details, Then all information including resource type, quantity, preferred delivery method, and additional notes are displayed accurately

User cancels a submitted resource request

Given a submitted resource request, When the user initiates the cancelation process, Then the request status is updated to 'Canceled' and the user receives a confirmation message

Admin reviews and approves a resource request

Given a pending resource request, When the admin reviews and approves the request, Then the request status is updated to 'Approved' and the user receives a notification

Admin rejects a resource request

Given a pending resource request, When the admin reviews and rejects the request, Then the request status is updated to 'Rejected' and the user receives a notification with the reason for rejection

Real-time Resource Matching

User Story

As a user in need of resources, I want to receive real-time matches with available resources in my local community, so that I can quickly connect with individuals or businesses that can fulfill my resource needs.

Description

This requirement entails implementing a real-time resource matching algorithm that intelligently matches resource requests with available resources within the local community. The algorithm will consider factors such as resource type, quantity, proximity, and availability to provide users with relevant and timely matches. This feature will enhance the effectiveness of resource requests, promote resource sharing, and facilitate efficient resource allocation within the community.

Acceptance Criteria

User submits a resource request with specific details (type, quantity, location)

When a user submits a resource request, the system captures the type, quantity, and location information accurately.

Real-time matching algorithm finds and presents available resources matching user's request

Given a user's resource request, when the real-time matching algorithm runs, then it accurately presents available resources that match the request based on type, quantity, location, and availability.

User successfully books a matched resource

When a user selects a matched resource, the system allows for the successful booking of the resource and updates the availability status accordingly.

User receives real-time updates on matched resource availability

When a resource's availability changes, the system sends real-time updates to the user regarding the changes in availability status of the matched resource.

Resource Request Tracking

User Story

As a user who has submitted a resource request, I want to be able to track the status of my request and receive updates on its progress, so that I can have transparency and assurance regarding the fulfillment of my request.

Description

This requirement involves implementing a resource request tracking system that allows users to track the status of their submitted resource requests. Users will be able to view the progress of their requests, including current status, estimated delivery or fulfillment time, and updates from the resource providers. This feature will enhance user transparency and confidence in the resource request process, promoting accountability and trust within the community.

Acceptance Criteria

User submits a resource request

Given the user is logged into their account, when they navigate to the 'Resource Request' section, then they should see a form to submit a new resource request with fields for specifying the resource type, quantity, urgency, and any additional notes.

User tracks the status of their resource request

Given the user has submitted a resource request, when they navigate to the 'My Requests' section, then they should be able to view the current status of their request, estimated delivery or fulfillment time, and any updates from the resource providers.

Resource provider updates the status of a resource request

Given the resource provider has received a resource request, when they update the status of the request, then the user who submitted the request should receive a notification with the updated status and any additional information provided by the resource provider.

Admin monitors resource request activity

Given the admin has access to the backend dashboard, when they view the resource request activity log, then they should be able to see a detailed history of all resource requests, including their status, user interactions, and any updates made by the resource providers.

Skill Exchange

Facilitate the exchange of skills and expertise among community members. Users can offer their knowledge or seek assistance, fostering a culture of shared learning and cooperation within the community.

Requirements

Skill Listing

User Story

As a community member, I want to create and publish listings of my skills so that I can share my expertise and connect with others to exchange skills and knowledge within the community.

Description

Enable users to create and publish listings of their skills, including details such as expertise, availability, and desired skills for exchange. This feature empowers users to showcase their skills and expertise within the community, facilitating seamless skill exchange and knowledge sharing.

Acceptance Criteria

User creates a skill listing with expertise, availability, and desired skills

Given a user has a valid account and access to the skill listing feature, when the user submits a skill listing with accurate expertise, availability, and desired skills, then the listing is successfully created in the platform.

User searches for a specific skill listing in the local community

Given a user is logged in and on the skill exchange page, when the user inputs a specific skill in the search bar and filters by location, then a list of relevant skill listings within the user's local community is displayed.

User connects with another community member for a skill exchange

Given a user is viewing a skill listing, when the user initiates contact with the listed user for a skill exchange, then a message is sent to the listed user, and a notification is displayed to both users indicating the connection.

Skill Matching

User Story

As a user seeking to exchange skills, I want to receive tailored skill exchange suggestions based on my skills and availability, so that I can easily find and connect with users offering complementary skills within the community.

Description

Implement a matching algorithm that analyzes user skill listings and suggests potential skill exchange opportunities based on complementary skill sets and availability. This functionality enhances the user experience by providing personalized skill exchange recommendations, fostering efficient knowledge sharing and collaboration within the community.

Acceptance Criteria

User Posts Skill Listing

Given a user has posted a skill listing, when the matching algorithm analyzes the skill set and availability, then the algorithm suggests potential skill exchange opportunities based on complementary skills and availability.

User Receives Skill Exchange Recommendations

Given a user has received skill exchange recommendations, when the user reviews the recommendations, then the user can see personalized suggestions based on their skill set and availability.

User Accepts Skill Exchange Opportunity

Given a user has been presented with a skill exchange opportunity, when the user accepts the opportunity, then the system records the acceptance and notifies the other user involved.

User Provides Feedback on Skill Exchange

Given a skill exchange has taken place, when the exchange is completed, then both users involved can provide feedback on the experience, rating each other's performance.

Review and Rating System

User Story

As a user who has engaged in skill exchange, I want to be able to provide feedback and ratings on the skill exchange experience, so that I can contribute to a trustworthy and supportive skill exchange environment within the community.

Description

Integrate a review and rating system for skill exchange interactions, allowing users to provide feedback and ratings based on the quality of the skill exchange experience. This feature promotes transparency, trust, and accountability within the community, enabling users to make informed decisions when engaging in skill exchange activities.

Acceptance Criteria

User provides a review for a skill exchange interaction

Given a completed skill exchange interaction, When the user submits a review and rating, Then the system records the feedback and displays the updated rating for the user.

User updates or edits a previously submitted review

Given a previously submitted review, When the user edits the review, Then the system updates the rating and feedback accordingly.

User views the overall rating and feedback for a specific skill exchange

Given a specific skill exchange, When the user views the skill exchange details, Then the system displays the overall rating and feedback for the interaction.

User receives a notification for a new review and rating

Given a new review submitted for a skill exchange interaction involving the user, When the new review is received, Then the system sends a notification to the user with the review details.

Exchange Matching

Implement an intelligent matching system that connects users offering resources with those seeking similar resources. This feature streamlines the resource exchange process, increasing the likelihood of successful exchanges and promoting community collaboration.

Requirements

Resource Matching Algorithm

User Story

As a user looking to exchange resources, I want the platform to intelligently match me with other users offering similar resources, so that I can easily find suitable exchange partners and facilitate successful resource exchanges.

Description

Implement an advanced algorithm that uses user-provided data to intelligently match individuals offering resources with those seeking similar resources. The algorithm will analyze user preferences, availability, location, and resource details to facilitate successful resource exchanges, thereby enhancing community collaboration and resource utilization.

Acceptance Criteria

A user offers a resource and is matched with a user seeking a similar resource based on location and availability

Given a user offers a resource and provides location and availability details, when the resource matching algorithm is run, then the algorithm successfully matches the user with another user seeking a similar resource in the same location and with overlapping availability.

A user seeks a resource and is matched with a user offering a similar resource based on user preferences and resource details

Given a user seeks a resource and provides preferences and resource details, when the resource matching algorithm is run, then the algorithm successfully matches the user with another user offering a similar resource that meets the provided preferences and details.

The resource matching algorithm accurately identifies and suggests potential matches for resource exchanges

Given multiple users offer and seek resources, when the resource matching algorithm is run, then the algorithm accurately identifies and suggests potential matches for resource exchanges based on user-provided data and preferences.

Exchange Recommendation Engine

User Story

As a user offering resources, I want the platform to recommend potential exchange partners based on my offerings and preferences, so that I can easily connect with suitable exchange partners and maximize successful resource exchanges.

Description

Develop a recommendation engine that suggests potential resource exchange partners to users based on their resource offerings, preferences, and historical interactions. The engine will help users discover relevant exchange opportunities, leading to increased engagement and successful resource exchanges within the community.

Acceptance Criteria

User with resource offerings receives relevant exchange recommendations

Given a user with resource offerings, When they access the exchange recommendation engine, Then they should receive a list of potential exchange partners based on their offerings and preferences.

User interacts with recommended partner

Given a list of potential exchange partners, When a user initiates interaction with a recommended partner, Then the interaction should be logged and used to further refine future exchange recommendations.

User successfully completes an exchange through a recommendation

Given a user completes an exchange with a recommended partner, When the exchange is successfully completed, Then the recommendation engine should log this successful exchange and use the data to improve future recommendations.

Quality and relevance of recommendations improve over time

Given the recommendation engine has logged multiple user interactions and exchanges, When new recommendations are generated, Then the recommendations should demonstrate increased accuracy and relevance based on the accumulated data.

Resource Exchange Success Metrics

User Story

As a platform administrator, I want to track the success rate of resource exchanges on the platform, so that I can gather insights to improve the resource matching algorithm and enhance the overall user experience.

Description

Introduce a system for tracking and analyzing the success rate of resource exchanges facilitated through the platform. This system will enable the collection of data on completed exchanges, user satisfaction, and exchange outcomes, providing valuable insights to optimize the resource matching algorithm and enhance user experience.

Acceptance Criteria

User successfully offers a resource for exchange

Given the user has a resource available for exchange, when they create a listing with detailed information and photos, then the listing is successfully published on the platform.

User finds a matching resource for exchange

Given the user is searching for a specific resource, when they use the search feature to find a matching listing, then the search results display relevant and available resources for exchange.

Resource exchange is successfully completed

Given the user has found a matching resource and both parties agree to the exchange, when the exchange is completed and both users mark it as successful, then the exchange success metric is updated accordingly.

Resource Reputation System

Introduce a reputation system for exchanged resources and skills, allowing users to provide feedback and ratings based on their experience. This feature enhances trust and transparency, encouraging high-quality resource exchanges and fostering a reliable community resource sharing platform.

Requirements

User Feedback System

User Story

As a user, I want to be able to provide feedback and ratings for the resources and skills I've exchanged, so that I can contribute to a trustworthy and reliable community resource sharing platform.

Description

Implement a user feedback system that allows users to provide ratings and reviews for exchanged resources and skills. This system will enhance transparency and trust within the community, promoting high-quality resource exchanges and fostering a reliable platform for community resource sharing.

Acceptance Criteria

User submits a rating for an exchanged resource or skill

Given a user has exchanged a resource or skill, when the user submits a rating and review for the exchanged resource or skill, then the rating and review are successfully recorded and displayed on the resource or skill profile.

User views ratings and reviews for an exchanged resource or skill

Given a user has exchanged a resource or skill, when the user views the resource or skill profile, then the ratings and reviews for the exchanged resource or skill are clearly displayed and accessible.

User receives a notification for a new rating or review

Given a user has participated in an exchange, when another user submits a new rating or review for the user's exchanged resource or skill, then the user receives a notification about the new rating or review.

User reports inappropriate rating or review

Given a user views an inappropriate rating or review, when the user reports the rating or review, then the reported rating or review is flagged for review by the platform administrators.

Rating and Review Display

User Story

As a user, I want to see ratings and reviews for exchanged resources and skills, so that I can make informed decisions and engage in effective resource exchanges.

Description

Display ratings and reviews for exchanged resources and skills on user profiles and resource listings. This will enable users to make informed decisions based on the feedback provided by the community, leading to more effective resource exchanges and interactions.

Acceptance Criteria

User views own profile

When a user views their own profile, they should be able to see the average rating and reviews for the resources and skills they have exchanged.

User views other user's profile

When a user views another user's profile, they should be able to see the average rating and reviews for the resources and skills that user has exchanged.

Resource listing display

On the resource listing page, each resource should display the average rating and reviews received from the community.

Filter by rating

Users should be able to filter resource listings by average rating, showing only the resources with a minimum rating threshold specified by the user.

Sort by rating

Users should be able to sort resource listings based on average rating, allowing them to see the highest-rated resources first.

Feedback Moderation System

User Story

As a platform administrator, I want to be able to moderate user feedback to ensure its authenticity and reliability, so that the feedback system maintains integrity and fosters a fair environment for the community.

Description

Develop a system for moderating user feedback to ensure authenticity and reliability. This will help maintain the integrity of the user feedback system and prevent misuse, creating a trustworthy and fair feedback environment.

Acceptance Criteria

User submits feedback for a resource exchange

Given a user submits feedback for a resource exchange, When the feedback meets the minimum character limit, and includes a rating on a scale of 1 to 5, Then the feedback is successfully submitted and stored in the system.

Moderator reviews and approves feedback

Given a moderator reviews feedback submitted by a user, When the feedback is found to be authentic and compliant with community guidelines, Then the feedback is approved for public display.

Feedback moderation dashboard access

Given a designated moderator logs in to the feedback moderation dashboard, When the moderator has access to view and manage pending feedback items, Then the moderator can perform actions such as approve, reject, or escalate feedback.

Sustainability Rating

Empower users to view sustainability ratings for businesses and service providers, highlighting their environmental impact, ethical practices, and community involvement. This feature enables informed decisions that support sustainable and socially responsible entities, aligning with EconomiHub's mission to champion sustainability and empower conscious consumers.

Requirements

Sustainability Rating UI

User Story

As a conscious consumer, I want to view sustainability ratings for businesses and service providers, so that I can make informed decisions that align with my values and support sustainable practices.

Description

Implement a user interface to display sustainability ratings for businesses and service providers. The UI design should be intuitive, visually appealing, and accessible, providing users with clear information on environmental impact, ethical practices, and community involvement of the listed entities. The interface should seamlessly integrate with the existing platform, enhancing user experience and facilitating informed decision-making in support of sustainable and socially responsible entities.

Acceptance Criteria

User views sustainability rating on business profile

Given the user is logged in and viewing a business profile, when the sustainability rating section is visible, then the sustainability rating value and description are displayed.

User filters search results by sustainability rating

Given the user is performing a search, when the sustainability rating filter is applied, then the search results display businesses sorted by their sustainability rating, from highest to lowest.

User compares sustainability ratings between different businesses

Given the user is viewing a list of businesses, when the sustainability rating values are displayed, then the user can easily compare the environmental impact, ethical practices, and community involvement of different businesses.

Business Sustainability Data Integration

User Story

As a user, I want to access up-to-date sustainability metrics and ratings for businesses and service providers, so that I can make informed decisions and support entities with positive environmental and social impact.

Description

Integrate a comprehensive database of sustainability metrics and ratings for businesses and service providers. The integration should enable real-time access to updated sustainability data and ensure accuracy and relevance of the information displayed to users. The database integration is crucial for providing transparent and reliable sustainability ratings, enhancing user trust and confidence in the platform's commitment to sustainability.

Acceptance Criteria

As a user, I want to view the sustainability rating of a business before making a booking, so I can support environmentally and socially responsible entities.

When I search for a business or service provider, I should see a sustainability rating displayed prominently on their profile page. The rating should include information about the business's environmental impact, ethical practices, and community involvement.

As a user, I want access to real-time sustainability data for businesses and service providers, ensuring the accuracy and relevance of the information displayed, so I can make informed decisions.

The sustainability rating should be updated in real time based on the latest data from the integrated sustainability database. Users should trust that the information is current and reflects the actual performance of the business.

As a user, I want the sustainability ratings to be transparent and reliable, so I can confidently choose businesses with strong environmental and social responsibility.

The sustainability rating should be based on a comprehensive set of metrics and data points, providing transparency and reliability. Users should understand how the rating is calculated and have confidence in its accuracy.

Sustainability Rating Filtering and Search

User Story

As a user, I want to filter and search for businesses and service providers based on their sustainability ratings, so that I can easily discover and support entities that prioritize sustainability and ethical practices.

Description

Develop filtering and search functionality to enable users to easily find businesses and service providers based on their sustainability ratings. The filtering and search features should allow users to set preferences for sustainability criteria, such as environmental impact, ethical practices, and community involvement, and efficiently identify entities that align with their sustainability values. This functionality is integral to empowering users to actively support sustainable and socially responsible entities on the platform.

Acceptance Criteria

User wants to filter businesses by environmental impact

Given the user is on the EconomiHub platform, when the user selects the 'Filter by Environmental Impact' option and sets preferences, then the platform should display businesses that match the selected environmental impact criteria.

User wants to filter businesses by ethical practices

Given the user is on the EconomiHub platform, when the user selects the 'Filter by Ethical Practices' option and sets preferences, then the platform should display businesses that match the selected ethical practices criteria.

User wants to filter businesses by community involvement

Given the user is on the EconomiHub platform, when the user selects the 'Filter by Community Involvement' option and sets preferences, then the platform should display businesses that match the selected community involvement criteria.

User wants to search for businesses with high sustainability ratings

Given the user is on the EconomiHub platform, when the user enters search terms and selects the 'Sustainability Ratings' filter, then the platform should display businesses with high sustainability ratings first in the search results.

User wants to search for businesses with specific sustainability criteria

Given the user is on the EconomiHub platform, when the user enters search terms and applies specific sustainability criteria, then the platform should display businesses that match the selected sustainability criteria in the search results.

Transparent Ratings

Enable businesses and service providers to display transparent sustainability ratings on their profiles, showcasing their environmental impact, ethical practices, and community involvement. This transparency fosters trust and informs users' decisions, promoting support for sustainable and socially responsible entities within the community.

Requirements

Sustainability Rating Display

User Story

As a user, I want to see transparent sustainability ratings on business profiles so that I can support environmentally responsible and ethically conscious businesses in the community.

Description

This requirement involves integrating a feature that allows businesses and service providers to display transparent sustainability ratings on their profiles. These ratings will showcase their environmental impact, ethical practices, and community involvement, providing users with valuable information to make informed decisions. The feature aims to foster trust, inform user decisions, and promote support for sustainable and socially responsible entities within the community.

Acceptance Criteria

Business Profile Setup

Given a business or service provider is setting up their profile, when they select the option to showcase sustainability ratings, then they should be able to input environmental impact, ethical practices, and community involvement ratings.

Rating Display on Listing

Given a user is viewing listings, when a business or service provider has displayed sustainability ratings on their profile, then the ratings should be prominently visible on the listing.

User Decision based on Ratings

Given a user is considering engaging with a business, when they see the sustainability ratings on the profile, then the ratings should inform their decision-making process and contribute to trust and support for sustainable businesses.

Rating Submission and Verification

User Story

As a business owner, I want to submit my sustainability ratings for verification so that I can showcase my commitment to environmental sustainability and ethical practices to potential customers.

Description

This requirement entails implementing a system for businesses and service providers to submit their sustainability ratings for verification. The system will validate the accuracy and authenticity of the provided ratings to ensure transparency and reliability. This feature aims to maintain the integrity of the sustainability ratings and build trust among users.

Acceptance Criteria

Business Submits Sustainability Rating

Given a registered business or service provider on EconomiHub, when they submit their sustainability rating through their profile, then the rating should be stored and marked as pending verification.

Verification of Sustainability Rating

Given a submitted sustainability rating marked as pending verification, when the rating is reviewed and validated by the verification system, then the status should be updated to verified.

Failed Verification of Sustainability Rating

Given a submitted sustainability rating marked as pending verification, when the rating review process determines the rating to be inaccurate or fraudulent, then the status should be updated to failed verification and the provider should be notified for correction.

User Visibility of Ratings

User Story

As a user, I want to easily view sustainability ratings on business profiles so that I can make informed choices and support businesses with positive environmental and social impact.

Description

This requirement involves enabling users to view and consider sustainability ratings when browsing business profiles and service providers. Users will have access to transparent information about a business's environmental impact, ethical practices, and community involvement, empowering them to make informed decisions and support sustainable and socially responsible entities within the community.

Acceptance Criteria

User views business profile

Given a user is browsing a business profile, when the profile is opened, then the sustainability rating is prominently displayed with clear information about environmental impact, ethical practices, and community involvement.

User filters by sustainability rating

Given a user is searching for a service provider, when the user applies a sustainability rating filter, then the search results display only the service providers with the selected sustainability rating.

User compares sustainability ratings

Given a user is comparing multiple business profiles, when the user views the sustainability ratings of each profile, then the ratings are presented in a standardized format for easy comparison.

User Reviews with Sustainability Focus

Allow users to provide reviews with a specific focus on the sustainability practices of businesses and service providers. This feature enhances the transparency of sustainability-related information and empowers users to make informed decisions that align with their values and support sustainable and socially responsible entities.

Requirements

Sustainability Review Section

User Story

As a user concerned about supporting sustainable businesses, I want to be able to provide and access reviews that focus on sustainability practices, so that I can make informed choices and support businesses that align with my values.

Description

Introduce a dedicated section within user reviews to capture sustainability-related feedback on businesses and service providers. This section will allow users to specifically evaluate the sustainability practices, environmental impact, and social responsibility initiatives of the reviewed entities, enhancing transparency and promoting informed decision-making for users aligned with sustainable values.

Acceptance Criteria

User submits a sustainability-focused review for a business

Given a user is submitting a review for a business, when the user selects the sustainability review section and provides feedback on the business's sustainability practices and environmental impact, then the review is successfully submitted with the sustainability-focused feedback included.

Review display of sustainability-focused feedback

Given a user is viewing the reviews for a business, when the user accesses the sustainability review section, then the sustainability-focused feedback is prominently displayed with clear indicators of sustainability performance.

Rating calculation based on sustainability-focused feedback

Given a business has received sustainability-focused feedback through reviews, when the system calculates the overall rating for the business, then the sustainability-focused feedback is factored into the overall rating calculation, reflecting the business's sustainability performance.

Sustainability Rating System

User Story

As a user, I want to be able to rate businesses based on their sustainability practices, so that I can contribute to promoting and supporting environmentally responsible entities.

Description

Implement a sustainability rating system that enables users to rate businesses and service providers based on their environmental impact, sustainable practices, and social responsibility efforts. The rating system will provide a clear and easily understandable metric for users to assess the sustainability performance of entities and make informed decisions that support environmentally conscious and responsible businesses.

Acceptance Criteria

A user rates a business based on its environmental impact and sustainable practices

Given a user has a completed transaction with a business, when the user rates the business on its environmental impact and sustainable practices using a 5-star rating system, then the rating is recorded and displayed on the business profile.

A user provides a review with a focus on a business's social responsibility efforts

Given a user has used a service from a business, when the user writes a review with a specific focus on the business's social responsibility efforts, then the review is posted and visible, with a clear indication of the social responsibility focus.

Users can filter search results based on sustainability ratings

Given a user is searching for businesses in a specific category, when the user filters the search results based on sustainability ratings, then only businesses with the selected sustainability ratings are displayed.

Sustainability Badges

User Story

As a user, I want to easily identify businesses with outstanding sustainability practices through sustainability badges, so that I can prioritize supporting environmentally responsible entities.

Description

Integrate sustainability badges to recognize and highlight businesses and service providers that demonstrate outstanding sustainability practices and social responsibility. This feature will enable users to easily identify and support entities that are committed to sustainable and ethical operations, fostering community awareness and engagement in promoting environmentally conscious businesses.

Acceptance Criteria

User views business profile with sustainability badges

Given that a user navigates to a business profile, When the profile displays sustainability badges next to the business details, Then the sustainability badges are visible and accurately represent the business's sustainability achievements.

User filters search results by sustainability badges

Given that a user conducts a search for businesses, When the user applies a filter for sustainability badges, Then the search results display businesses with the selected sustainability badges only.

User submits a review focusing on sustainability practices

Given that a user submits a review for a business/service provider, When the review includes specific feedback on the entity's sustainability practices, Then the review is accepted and displayed with a sustainability focus badge.

EconomiHub Unveils Revolutionary SaaS Platform for Community Empowerment

FOR IMMEDIATE RELEASE

EconomiHub, a pioneering SaaS platform, has officially launched its transformative solution designed to empower local communities. The platform's intuitive interface, hyper-local search, integrated booking, and secure payment processing streamline the exchange of goods and services, enhancing participation in the sharing economy. With a focus on fostering stronger community ties, reducing resource wastage, and boosting local economic growth, EconomiHub signifies a new era of community engagement and resource optimization. This innovative platform is set to revolutionize the way freelancers, small business owners, and community-minded individuals connect locally and thrive globally.

"EconomiHub is committed to championing sustainability and meaningful interactions," said John Doe, CEO of EconomiHub. "Our platform is a testament to our dedication to empowering conscious consumers, sustainable entrepreneurs, and community connectors to create a thriving local ecosystem."

For more information, please visit www.economi-hub.com or contact press@economi-hub.com.

Contact: Jane Smith EconomiHub Communications Phone: 123-456-7890 Email: jane.smith@economi-hub.com

EconomiHub Introduces New Features to Drive Sustainable Resource Exchange

FOR IMMEDIATE RELEASE

EconomiHub, the leading SaaS platform for community empowerment, has announced the launch of a suite of new features aimed at driving sustainable resource exchange within local communities. The introduction of the Trust Score, Verified Badges, and Community Review System fortifies the platform's commitment to enhancing user safety and fostering a reliable sharing economy. Furthermore, the platform's Resource Listing, Resource Request, and Skill Exchange features facilitate targeted resource acquisition, collaboration, and a culture of shared learning. These features are aligned with EconomiHub's mission to champion sustainability, promote community cooperation, and reduce resource wastage.

John Smith, Head of Product Development at EconomiHub, commented, "The new features are a testament to our dedication to providing a secure, transparent, and sustainable resource sharing platform. We believe that these features will empower our users to engage in meaningful resource exchanges while prioritizing environmental impact and ethical practices."

For more information, please visit www.economi-hub.com or contact press@economi-hub.com.

Contact: John Johnson EconomiHub PR Department Phone: 123-456-7890 Email: john.johnson@economi-hub.com

EconomiHub Announces Groundbreaking Ideas to Strengthen Community Engagement

FOR IMMEDIATE RELEASE

EconomiHub, the forefront SaaS platform for local community empowerment, is proud to unveil groundbreaking ideas focused on strengthening community engagement and resource optimization. The establishment of the EconomiHub Verification Network, Community Resource Exchange, and Local Sustainability Scorecards marks a significant leap in fostering a reliable and transparent sharing economy. These initiatives underscore EconomiHub's commitment to enhancing user safety, promoting resource optimization, and championing sustainability and conscious consumption within local communities.

"At EconomiHub, we are dedicated to revolutionizing community engagement and resource exchange," stated Sarah Brown, Lead Strategist at EconomiHub. "We believe that these innovative ideas will create an ecosystem where community members, small businesses, and sustainable entrepreneurs can thrive while contributing to a greener and more sustainable local economy."

For more information, please visit www.economi-hub.com or contact press@economi-hub.com.

Contact: Emma Davis EconomiHub PR Department Phone: 123-456-7890 Email: emma.davis@economi-hub.com