VenueConnect

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Product Details

Name

VenueConnect

Tagline

Streamline Your Success

Samantha Socializer

Name: Samantha Socializer
Description: Samantha is a dynamic social media influencer who specializes in event promotion and engagement. She thrives on creating buzz around events and uses VenueConnect to collaborate with event coordinators and venues to enhance their visibility. Her days are filled with generating content, attending events, and sharing her experiences with her followers. Samantha engages with VenueConnect to book venues, communicate with coordinators, and provide feedback to enhance future events.
Demographics: Age: 28, Gender: Female, Education: Bachelor's degree in Marketing, Occupation: Social Media Influencer, Income Level: $60,000 per year.
Background: Growing up in a digital age, Samantha always had a passion for social media and event planning. After majoring in marketing, she launched her career by promoting small events on Instagram. Her love for attending and promoting events led her to create a niche for herself in the event planning and coordination industry. She has built a strong online presence on multiple platforms, connecting with followers and clients alike.
Psychographics: Samantha values creativity, connection, and community. She's highly motivated by the desire to help others succeed, often prioritizing collaboration over competition. She believes in the power of storytelling and uses her platforms to craft compelling narratives that resonate with her audience. Samantha enjoys discovering new venues and is driven by trends in social media and event planning.
Needs: Samantha needs an efficient way to coordinate event bookings, access to analytics for her promotions, and seamless communication channels with venues and event planners. She seeks tools that can help elevate her marketing strategy and expand her reach beyond her current follower base.
Pain: Samantha often faces challenges in managing communications across multiple platforms, dealing with last-minute changes to events, and obtaining timely feedback from venues regarding her clients' needs.
Channels: Samantha predominantly uses Instagram, TikTok, and Facebook to engage with her followers and connect with event organizers. She also utilizes email and messaging apps for direct communication with venues and coordinators.
Usage: Samantha uses VenueConnect regularly, engaging with the platform a few times a week to book venues and communicate with event coordinators. During peak event seasons, her usage may increase as she prepares for multiple events.
Decision: Her decision-making process is influenced by online trends, peer recommendations, and the quality of engagement she experiences with venues. She values platforms that offer comprehensive support and easy collaboration.

Daniel the Data-Driven Planner

Name: Daniel the Data-Driven Planner
Description: Daniel is a meticulous data analyst working in the event planning industry. He utilizes VenueConnect to streamline the planning process, relying heavily on its analytics features to inform his decisions. His approach to event planning is characterized by careful planning, strategic insights, and a focus on maximizing client satisfaction. Daniel's daily routine involves analyzing data trends, coordinating with team members, and ensuring each event aligns with the client's goals.
Demographics: Age: 34, Gender: Male, Education: Master's in Data Analytics, Occupation: Data Analyst/ Event Planner, Income Level: $75,000 per year.
Background: With a background in data science, Daniel transitioned into event planning, recognizing the industry's need for data-driven insights. His analytical mindset has helped him succeed. He enjoys the challenges of balancing creativity with practical decision-making, often sketching diagrams and charts to visualize the event concepts. Outside work, Daniel enjoys playing strategy games and learning new analytical tools.
Psychographics: Daniel highly values precision, efficiency, and transparency. He is motivated by the need to demonstrate clear results from his efforts and believes in making data-informed decisions that enhance event outcomes. His interests include analytics, technology, and innovative event design.
Needs: Daniel needs comprehensive analytical tools within VenueConnect to track event performance metrics, visualize data trends, and assess client satisfaction. He seeks insights that allow him to recommend adjustments and improvements for future events.
Pain: His pain points include managing overwhelming amounts of data, difficulty in segments that integrate feedback from diverse sources, and lack of real-time analytics during events.
Channels: Daniel uses LinkedIn for professional networking, email for direct communications, and analytics dashboards to collect and analyze data. He also refers to webinars and online courses to stay updated on industry trends.
Usage: Daniel frequently engages with VenueConnect, utilizing it for data analysis, event setup, and client presentations. His usage spikes before major events as he finalizes details and analyzes results.
Decision: His decisions are shaped by thorough research, quantitative data, client feedback, and the ease of using VenueConnect. Daniel appreciates any platform that empowers him with actionable insights.

Rita the Resourceful Vendor

Name: Rita the Resourceful Vendor
Description: Rita is a passionate vendor who provides catering services for various events. She relies on VenueConnect to manage bookings and ensure timely communications with event planners. Rita's daily routine is a mix of preparing for upcoming events, sourcing quality ingredients, and collaborating with planners to ensure seamless integration of services.
Demographics: Age: 42, Gender: Female, Education: Culinary Arts degree, Occupation: Catering Business Owner, Income Level: $85,000 per year.
Background: Growing up in a family of chefs, Rita developed a love for cooking and event catering at a young age. After completing her culinary education, she started her own catering business, focusing on personalized service and locally sourced ingredients. Over the years, she has built a reputable brand and established strong relationships within the event planning community.
Psychographics: Rita is driven by a strong work ethic and a desire for client satisfaction. She values quality, creative presentation, and community support. Her passions extend to sustainability, often incorporating local vendors into her supply chain, and participating in food-related charities.
Needs: Rita needs a straightforward way to manage her catering bookings, establish clear communication with event planners, and streamline her invoicing process. She looks for tools that can help her highlight her services and expand her client base.
Pain: Her pain points include dealing with last-minute changes from clients, managing multiple event schedules simultaneously, and ensuring timely payment processing.
Channels: Rita primarily uses social media platforms like Instagram for showcasing her dishes, email for direct communication with clients, and industry events for networking purposes.
Usage: Rita uses VenueConnect regularly to manage her catering bookings, communicate with planners, and showcase her offerings. Her usage increases as event dates approach and she manages multiple accounts and orders.
Decision: Rita's decisions are influenced by referrals, client testimonials, and the reliability of the platform in managing bookings and payments effectively.

Victor the Visionary Venue Designer

Name: Victor the Visionary Venue Designer
Description: Victor is a creative venue designer who uses VenueConnect to showcase his unique spaces and connect with event planners. He spends his days collaborating with clients for customized venue setups and refining designs to meet client specifications. Victor appreciates the platform's ability to facilitate communication and streamline bookings.
Demographics: Age: 30, Gender: Male, Education: Bachelor’s in Interior Design, Occupation: Venue Designer/Owner, Income Level: $70,000 per year.
Background: Victor has always had an eye for aesthetics and a passion for design. After studying interior design, he worked for several event firms before starting his own venue design business. He has a reputation for being innovative and is often at the forefront of current design trends. His interests include architecture, art, and attending showcases around the world.
Psychographics: Victor values creativity, collaboration, and modern design principles. He is motivated by the challenge of transforming spaces into unique experiences and enjoys learning about emerging trends in event design.
Needs: Victor needs a platform that allows him to showcase his venue designs effectively, communicate easily with planners, and manage bookings and inquiries efficiently. He looks for ways to stand out in a competitive market.
Pain: His main challenges include promoting his venue in a saturated market, managing inquiries increased during peak seasons, and ensuring timely follow-ups.
Channels: Victor utilizes platforms like Houzz, Instagram, and Pinterest for inspiration and marketing. He communicates through emails and also attends industry exhibitions to build networks.
Usage: Victor uses VenueConnect often, especially during event planning seasons. He relies on it for showcasing his venue designs, managing customer inquiries, and coordinating with planners for unique projects.
Decision: His decision-making is influenced by visual design trends, peer recommendations, and the functionality of the booking platform. He values usability and features that enhance client interaction.

Product Ideas

Collaborative Event Hub: A shared online workspace within VenueConnect where users can collaborate in real-time, share ideas, and update event plans, fostering teamwork among event professionals and maximizing efficiency during the planning process.
Smart Vendor Marketplace: An integrated marketplace within VenueConnect allowing vendors to showcase their services and for event coordinators to source and book vendors seamlessly. The marketplace would include reviews, ratings, and portfolios for informed decision-making.
Augmented Reality Venue Tours: Leveraging AR technology, VenueConnect can offer immersive virtual tours of event spaces, enabling planners and clients to visualize setups and layouts before booking, enhancing decision-making and boosting client engagement.
360-Degree Feedback System: A feedback tool integrated into VenueConnect that collects insights from various stakeholders (clients, vendors, venues) after each event. This data can be analyzed to enhance future events and improve overall services.
Intelligent Budget Tracker: A financial tracking tool that provides real-time budget analysis and projections within VenueConnect, allowing event planners to allocate resources efficiently and adjust budgets based on spending patterns.
Event Sustainability Rating: A feature assessing the sustainability of events based on various factors like waste management, resource usage, and vendor practices, providing users with a score to attract environmentally conscious clients and improve practices.
AI-Powered Customer Insights: An AI tool within VenueConnect that analyzes client interactions, preferences, and feedback to provide personalized suggestions and trends for event coordinators and planners, enhancing customer satisfaction and retention.

Product Features

Real-Time Collaboration

This feature allows multiple users to work on event plans in real-time, enabling instant updates and modifications to schedules, layouts, and assignments. It enhances communication among event coordinators, planners, and vendors, reducing misunderstandings and ensuring everyone is aligned on the event goals.

Requirements

Multi-User Access Control

User Story: As an event coordinator, I want to assign access levels to my team members so that I can control who can view and edit event plans, ensuring that sensitive information is secure.
Description: This requirement enables the assignment of specific roles and permissions to different users within the Real-Time Collaboration feature. With customizable user access levels, event coordinators can control who can view and edit certain aspects of the event plans, ensuring confidentiality and security. This functionality is vital for managing diverse teams, allowing for a more organized and efficient collaborative environment. By implementing granular access controls, VenueConnect enhances teamwork while minimizing the risks of unauthorized changes to event plans.
Acceptance Criteria: As an event coordinator, I want to assign specific roles to users so that I can control what each user can view and modify in the event plan.

Given that I have created an event, when I assign roles to users (such as viewer, editor, or admin), then only users with the appropriate role should be able to access the corresponding features of the event plan, ensuring unauthorized changes are restricted.

As an event planner, I want to modify a layout in real time while ensuring that no other user with lower permissions can change it simultaneously.

Given that I am an editor of the event plan, when I make changes to the layout, then other users with viewer permissions should see the changes in real time but should not be able to edit the layout.

As a vendor, I want to be able to access specific sections of the event plan that pertain to my responsibilities, ensuring I can prepare adequately without accessing confidential information.

Given that I have been granted vendor access to the event plan, when I log in, then I should only see the sections relevant to my tasks and not any admin-level information or modifications.

As an event coordinator, I need to audit user activities during collaboration to ensure accountability and manage permissions effectively.

Given that multiple users are collaborating on an event, when I access the audit log, then I should see all modifications made by users, including timestamps and user roles, to track who changed what.

As an administrator, I want to modify user access permissions at any time, ensuring I can respond to changing team needs swiftly.

Given that I am logged in as an admin, when I change a user's access level, then the user should immediately receive a notification of the updated permissions, and the system should reflect these changes without delay.

As an event coordinator, I want to ensure that users cannot accidentally delete critical components of the event plan without confirmation.

Given that I am an editor of the event plan, when I attempt to delete a critical component (like the agenda or budget), then I should be prompted to confirm the deletion, preventing accidental loss of important information.

As an event coordinator, I want to set time limits for access to certain sensitive sections of the event plan during specific times, enhancing security.

Given that I have set a time limit for user access to a sensitive section, when the time limit is reached, then all users should automatically lose access to that section until I re-enable it at a later time.

Instant Notification System

User Story: As a team member, I want to receive real-time notifications about changes made to our event plans so that I can stay updated and respond to alterations immediately.
Description: The Instant Notification System is designed to alert users in real-time about changes or updates made by team members during the collaboration process. Whether it’s a schedule adjustment, layout modification, or a new comment added, users will receive immediate notifications via the platform and optionally through email. This functionality enhances responsiveness, allowing teams to adapt quickly to alterations and improving overall collaboration efficiency. Incorporating this system ensures that all participants remain informed, minimizing miscommunication.
Acceptance Criteria: User receives instant notification for schedule changes during the event planning process.

Given that a user has made a schedule change in the event plan, when the change is saved, then all team members collaborating on that event should receive a real-time notification within the platform and an optional email alert.

User is informed about layout modifications made by another team member.

Given that a team member has modified the event layout, when the layout is saved, then all users currently viewing the event plan should receive an instant notification regarding the change with details of the modification.

Users commenting on the event plan receive notifications of new comments from others.

Given that a user has left a new comment on the event plan, when another team member logs into the platform, then they should receive a notification indicating that a new comment has been made, along with the content of the comment.

Users can customize notification preferences within the Instant Notification System.

Given that a user accesses their profile settings, when they save their notification preferences, then the system should respect those preferences, ensuring notifications are sent according to the user's selected channels (app and/or email).

The Admin updates notification settings for the entire team and users are informed accordingly.

Given that an Admin has made changes to the team notification settings, when the settings are saved, then all team members should receive a notification about the revised notification preferences within the platform and via email.

Real-time notifications do not disrupt the user’s ongoing tasks or workflow.

Given that a user is actively working on the event plan, when they receive an instant notification, then the notification should appear in a non-intrusive manner that allows the user to continue their task without interruption.

Notifications must include actionable items for quick responses.

Given that a user receives a notification about an event change, when they view the notification, then it should contain clear options to either acknowledge, dismiss, or respond to the change directly from the notification area.

Version History Tracking

User Story: As a project manager, I want to track changes and restore past versions of our event plans so that I can revert to earlier configurations in case of mistakes or misunderstandings.
Description: Version History Tracking allows users to view and revert to previous versions of event plans, providing a safeguard against inadvertent changes or errors. This feature logs all modifications made within the collaboration space, enabling members to access a complete history and restore prior versions when necessary. This not only ensures accountability and transparency among the team but also enhances confidence in using the collaboration tools, knowing that previous iterations can be restored if needed.
Acceptance Criteria: Version History Access for Event Collaboration

Given a user is collaborating on an event plan, when they access the version history, then they should see a complete list of all versions with timestamps and user modifications listed clearly.

Reverting to a Previous Version

Given a user has accessed the version history, when they select a previous version to revert to, then the event plan should restore to that version accurately, reflecting all changes made by users up until that point without data loss.

Audit Trail for Modifications

Given that changes are made to an event plan, when a modification occurs, then a log entry should be created that captures the details of the change, including the user who made it and the timestamp, ensuring accountability of actions.

User Permissions and Version Access

Given the different user roles in the application, when a user attempts to access the version history, then their access should be restricted based on their permission level, ensuring sensitive modifications are only viewable by authorized users.

Version Comparison Feature

Given a user is viewing the version history, when they select two different versions of the event plan, then they should be able to compare both versions side-by-side to identify changes made in a clear and comprehensive manner.

Visual Indicators for Recent Changes

Given a user is viewing the current version of the event plan, when changes have been made recently, then those changes should have visual indicators (e.g., highlights or tags) to differentiate them from previous content for quick identification.

Notification of Version Changes

Given that a version of an event plan has been modified, when a change occurs, then all relevant users should receive real-time notifications about the modification, ensuring all team members remain informed about updates.

Integrated Communication Platform

User Story: As an event planner, I want integrated messaging and video capabilities within the platform so that I can communicate with my team without having to switch to different applications, making collaboration more efficient.
Description: The Integrated Communication Platform integrates chat and video conferencing functionalities directly into the VenueConnect interface. This allows team members to communicate effectively without leaving the event planning tool, streamlining discussions related to event strategies, updates, and problem-solving. By providing a seamless communication experience, this integration supports real-time collaboration efforts, reduces the need to switch between multiple applications, and enhances operational efficiency among team members working together on events.
Acceptance Criteria: User initiates a group chat for event coordination during a planning meeting with multiple team members.

Given the user is logged into VenueConnect, when they create a group chat for the event planning team, then all invited members should receive notifications and be able to join the chat immediately.

Users are discussing layout changes over a video call during a live event planning session.

Given the user is in a video call using VenueConnect, when they share their screen to display the event layout, then all participants should be able to see the shared layout in real-time with no lag.

Team members want to assign tasks to one another while collaborating on event plans.

Given the user is in a chat conversation, when they assign a task to a team member using the chat functionality, then the assigned member should receive a notification of the task and it should be recorded in the event's task list.

A coordinator is using the Integrated Communication Platform while finalizing vendor details for an event.

Given the user is discussing with a vendor in VenueConnect, when they send a message through the integrated chat, then the vendor should receive the message instantly without navigating away from their interface.

Multiple users need to participate in discussions about changes to the event schedule in real-time.

Given the event schedule is displayed within VenueConnect, when a user edits the schedule during a live discussion, then all participants should see the updated schedule without refreshing the page.

Users are working on different aspects of event planning simultaneously using the Integrated Communication Platform.

Given multiple users are active on VenueConnect, when they utilize chat and video conferencing, then the system should support up to 10 simultaneous video streams without degradation of audio or video quality.

An event planner wants to ensure that all team members are aware of the latest updates.

Given the user posts an update in the group chat, when all members check their messages, then they should see the update flagged as unread until they acknowledge it.

Collaborative Layout Design Tool

User Story: As a venue designer, I want to collaborate in real time with my team on layout designs so that we can create effective and appealing event spaces that meet client expectations.
Description: The Collaborative Layout Design Tool allows multiple users to work together on creating and modifying event layouts in real time. Users can drag and drop elements onto a virtual floor plan while seeing each other’s changes live. This feature promotes creativity and teamwork, enabling the design of event spaces that cater to various needs and preferences. It eliminates confusion during the design process and supports collaborative efforts towards achieving the best possible event setups.
Acceptance Criteria: Multiple users collaborating in real time on an event layout during a design meeting to finalize space utilization and arrangement.

Given multiple users are present in the Collaborative Layout Design Tool, when one user drags and drops an element onto the virtual floor plan, then all other users should see the change reflected on their screens within 2 seconds.

Users needing to visualize different layout options quickly during a brainstorming session with team members.

Given users are editing the event layout simultaneously, when a user makes changes to the layout, then all users should be able to view a complete history of all changes made in the past 15 minutes.

A user needs to adjust seating arrangements based on last-minute changes in guest attendance during an event.

Given a user modifies seating arrangements during an event setup, when the change is made, then the layout should automatically update across all users' screens without requiring a refresh.

Event planners require immediate feedback and collaboration from vendors while designing the event space.

Given a user has invited vendors to collaborate in the design tool, when the vendor provides feedback on a layout suggestion, then all users should receive a notification of the feedback within 5 seconds.

Team members need to collaboratively brainstorm on layout designs before finalizing.

Given a team meeting utilizing the Collaborative Layout Design Tool, when a user selects a layout template, then all users should have the ability to modify that template simultaneously and save their changes in real-time.

Event coordinators managing the design process want to ensure that changes do not conflict with existing plans.

Given users are editing their layouts, when a user tries to place an element in a location already occupied by another element, then the system should prevent the placement and display a message indicating the conflict.

Integrated File Sharing

A seamless file sharing system that allows users to upload, share, and access important documents such as contracts, vendor details, and event layouts with ease. This feature improves organization, reduces logistical headaches, and ensures that all team members have the most current information at their fingertips.

Requirements

Secure Document Upload

User Story: As an event planner, I want to securely upload important contracts and documents so that I can ensure my team's access to the latest information without compromising sensitive data.
Description: The Secure Document Upload requirement enables users to securely upload sensitive documents such as contracts and vendor agreements into the VenueConnect platform. This feature will ensure that all uploaded documents are encrypted during transfer and storage, safeguarding confidential information while providing an organizational structure that allows for easy access and retrieval. Users will benefit from improved compliance with data protection regulations and reduced risk of data breaches. This functionality will be integrated into the existing platform's interface, allowing users to easily navigate to the upload section, receive notifications of successful uploads, and manage their documentation more effectively.
Acceptance Criteria: User uploads a sensitive vendor agreement document through the Secure Document Upload feature within the VenueConnect platform.

Given that the user is logged in and navigates to the document upload section, when they select the file to upload and click 'Submit', then the document should be encrypted during transfer and stored securely, and the user should receive a confirmation message indicating successful upload.

Admin user attempts to access a previously uploaded sensitive document to verify encryption and accessibility.

Given that the admin user is logged in and accesses the document management section, when they select the sensitive document, then they should be able to view the document details, confirm that the file is encrypted, and access the document without errors.

System handles an attempt to upload a non-compliant file type or exceeds file size limits.

Given that the user attempts to upload a document that is either not of an allowed file type or exceeds size limitations, when they click 'Submit', then the system should provide an appropriate error message indicating the reason for the failure and not proceed with the upload.

User wants to manage their uploaded documents after successful uploads have occurred.

Given that the user successfully uploads multiple documents, when they navigate to the document management interface, then they should be able to view a list of uploaded documents, delete any document, and download any document securely.

System logs and tracks each upload action for audit and compliance purposes.

Given that the user uploads a sensitive document, when the upload is completed, then the system should log the upload action with details such as username, document name, timestamp, and display this log to the admin for compliance verification.

User attempts to upload a document and the system experiences a temporary network failure.

Given that the user initiates a document upload and a network failure occurs, when the connection is restored, then the system should allow the user to retry the upload without losing any previously entered information or encountering errors.

User access the support documentation related to the Secure Document Upload feature to understand security measures and usage.

Given that the user is in the help section of VenueConnect, when they search for 'Secure Document Upload', then the system should return relevant help articles detailing the upload process, encryption methods used, and best practices for document management.

Team Collaboration Tools

User Story: As a team member, I want to collaborate in real-time with my colleagues on event documents so that we can streamline our discussions and make timely decisions.
Description: The Team Collaboration Tools requirement encompasses features that facilitate real-time collaboration among venue staff and event planners. This includes shared document access, comments, and chat functionalities directly within the platform, enabling team members to discuss and modify documents concurrently. By fostering enhanced communication and collaboration among team members, this feature aims to minimize misunderstandings, streamline operations, and accelerate decision-making processes. The integration should seamlessly connect with the existing document sharing capabilities, thereby creating a cohesive workflow for event planning and execution.
Acceptance Criteria: Real-time document editing and feedback during an event planning meeting.

Given multiple team members are logged into the platform, when one team member edits a shared document, then all other team members should see the changes in real-time without needing to refresh the page.

Sharing important event layout documents with vendors ahead of the event.

Given a layout document is uploaded to the platform, when a user selects to share the document with a vendor, then the vendor should receive a notification and be able to access the document immediately without any errors.

Team members discussing modifications to contracts within the platform.

Given a contract document is open for edits, when a team member adds comments in the comments section, then all other team members should receive instant notifications of the comments and be able to view them directly in the document.

Collaboration between staff members in the platform's chat feature.

Given a chat channel is open for a specific event, when team members send messages in the chat, then all messages should appear in chronological order and remain accessible for future reference.

Uploading and organizing vendor details in one central location.

Given a user uploads vendor information to the document sharing section, when another user searches for that vendor, then it should be easily retrievable through search filters like name, type, or date added.

Ensuring user permissions for document access are respected.

Given a shared document with restricted access, when a user attempts to open the document without the appropriate permissions, then the system should deny access and display an appropriate error message.

Integrating team collaboration tools with existing file sharing capabilities.

Given that the team collaboration tools are integrated, when a user accesses the shared document, then they should seamlessly navigate between the document and collaboration features without any lag or disconnection.

Version Control System

User Story: As an event coordinator, I want to track changes made to important documents so that I can revert to previous versions if necessary and maintain clarity on updates.
Description: The Version Control System requirement allows users to manage multiple versions of documents uploaded to VenueConnect. This will enable users to save, retrieve, and track changes over time, ensuring that the most recent version is easily accessible while allowing for rollback options if needed. The system will highlight changes made to documents, showing who made them and when, contributing to transparency and accountability among team members. This is crucial for maintaining the integrity of event planning materials and ensuring that all parties are working with the latest information during the planning process.
Acceptance Criteria: User uploads a document (e.g., a contract) and creates a new version in the system.

Given a user is logged in, when they upload a new document and save it, then a new version of the document should be created and saved in the Version Control System.

User retrieves the previous version of a document from the version history.

Given a user is viewing the document history, when they select a previous version, then this version should be restored and made accessible for editing or viewing.

User views the changes made to a document since the last version.

Given a user is viewing a document, when they select the 'View Changes' option, then the system should display all modifications made with timestamps and user information in a clear format.

User rolls back to a previous version of a document successfully.

Given a user has multiple versions of a document, when they select a specific version to rollback and confirm, then the system should restore that version as the current document and update the version history accordingly.

User collaborates with team members to edit a document and track changes.

Given that multiple team members are editing a document, when changes are saved, then the system should track who made each change and when, displaying this information in the document's version history.

User receives a notification when changes are made to a document they are tracking.

Given a user is following a document, when any changes are made and saved, then the system should send a real-time notification to the user informing them of the updates.

User deletes an outdated document version from the version history.

Given a user has access to the document version history, when they select an outdated version for deletion and confirm, then the system should remove that version from the history and update the remaining versions accordingly.

Search and Filter Functionality

User Story: As a venue manager, I want to filter and search for specific documents quickly so that I can access the information I need without wasting time.
Description: The Search and Filter Functionality requirement enhances the user experience by allowing users to easily locate documents shared within VenueConnect. Users will be able to filter documents based on various criteria, such as type (e.g., contracts, layouts), date of upload, and team member. This feature will significantly reduce the time spent looking for specific files and increase overall productivity by providing efficient access to necessary documents. Integration with the existing document management system ensures that search results are accurate and relevant, thus improving user satisfaction and operational efficiency.
Acceptance Criteria: User searches for a specific contract document uploaded within the last month to prepare for an upcoming event.

Given that the user is on the file sharing page, when the user enters the document type as 'contract' and selects the date range for the last month, then the system should display only the relevant contract documents uploaded within that date range.

A team member filters documents based on the type and date to find the latest event layout for the event they are coordinating.

Given that the team member is on the file sharing page, when they select 'layout' as the document type and 'last week' as the upload date, then the system should return only the layout documents uploaded in the last week.

User needs to quickly locate all vendor-related documents for an event, filtering out irrelevant types.

Given that the user is on the file sharing page, when they apply the filter to show only 'vendor' related documents, then the system should display all documents associated with vendors, excluding all other document types.

A user wants to search for documents shared by a specific team member to prepare an event report.

Given that the user is on the file sharing page, when they enter the name of a team member in the filter, then the system should display all documents uploaded by that team member.

User sorts the search results by the date uploaded to quickly access the latest files for review.

Given that the user has applied a filter and received search results, when they choose to sort the results by 'date uploaded', then the system should rearrange the displayed documents in chronological order, with the most recent files first.

A user repeatedly utilizes the search functionality to find documents related to multiple events without having to re-enter the criteria every time.

Given that the user has entered search and filter criteria, when they perform a new search, then the system should retain previously entered criteria until cleared by the user.

Mobile Access

User Story: As an event planner, I want to access documents from my mobile device while on-site so that I can make quick decisions and keep my team informed wherever I am.
Description: The Mobile Access requirement ensures that users can access and share documents through a mobile application of VenueConnect. This feature enables event planners and team members to view, upload, and collaborate on documents on-the-go, enhancing their flexibility and responsiveness during events. By providing mobile functionality, users can stay updated with the latest information and communicate efficiently regardless of their location. This integration will be essential in today's fast-paced event environment, allowing for seamless connectivity and improved workflow, regardless of device.
Acceptance Criteria: User accesses the Mobile Access feature while attending a live event to upload contracts and share vendor details with the team in real-time.

Given the user is logged into the VenueConnect mobile application, when they click on the 'Upload Document' button, then they should be able to select a document from their device and successfully upload it without errors.

Team members need to collaboratively edit an event layout document from different locations using the Mobile Access feature.

Given multiple users have the event layout document open, when one user makes changes to the layout and saves it, then all other users should receive real-time updates reflecting those changes within 3 seconds.

A user wants to find a specific vendor contract document that was shared previously within the Mobile Access feature.

Given the user enters a keyword related to the vendor in the search bar of the Mobile Access feature, when they press the 'Search' button, then the system should display all relevant documents associated with that keyword within 2 seconds.

During an event, users want to access important documents quickly to share with stakeholders.

Given the user is accessing the Mobile Access feature, when they navigate to the 'My Documents' section, then the top 5 most recently accessed documents should be displayed prominently for quick access.

A user attempts to access a document that requires higher permission levels.

Given the user tries to open a restricted document, when they do not have the necessary permissions, then they should receive a clear notification stating 'Access Denied: Insufficient Permissions' without crashing the application.

User needs to inform a colleague about a newly uploaded document via the Mobile Access feature.

Given the user has successfully uploaded a document, when they select the 'Share' option and enter a colleague's email address, then an email notification should be sent to the colleague within 5 minutes of the upload.

Visual Idea Board

An interactive visual board where users can post ideas, images, and inspirations for events. This creative space encourages brainstorming and provides a central area for feedback, helping teams to build cohesive event concepts and collaborate effectively.

Requirements

Idea Pinning

User Story: As an event planner, I want to pin ideas and inspirations on a visual board so that my team can collaborate and build cohesive event concepts together.
Description: The visual idea board should allow users to pin ideas, images, and inspirations relevant to events. This feature enables effective brainstorming among team members and serves as a central repository for creative concepts. Users must be able to drag and drop various types of media such as photos, sketches, and notes onto the board. The ability to categorize and tag each pinned item will enhance organization, making retrieval easier. This requirement is crucial to fostering an engaging and collaborative planning environment for events.
Acceptance Criteria: User ability to pin ideas on the visual idea board during a brainstorming session.

Given a user is logged into the VenueConnect platform, when they drag and drop an image onto the idea board, then the image should be successfully pinned to the board and displayed in the user's workspace.

Categorizing and tagging of pinned ideas for enhanced organization.

Given a user has pinned an idea on the visual idea board, when they select the tagging option, then they should be able to tag the idea with multiple relevant keywords, and those tags should be visible and searchable on the board.

User collaboration on pinned items within the idea board.

Given multiple users have access to the visual idea board, when one user pins an idea, then all other users should receive a notification and be able to comment on the pinned item in real-time.

Retrieving pinned items efficiently using the search feature.

Given a user is using the search functionality on the visual idea board, when they input a keyword associated with a pinned item, then the board should display all relevant items, organized by their tags.

Dropping various types of media onto the board without errors.

Given a user is on the visual idea board, when they drag and drop a variety of media types (e.g., photos, sketches, notes), then all media types should successfully pin without errors, maintaining their original quality.

Feedback Mechanism

User Story: As a team member, I want to comment on pinned ideas in the visual board so that I can contribute my feedback and help improve our event concepts.
Description: The visual idea board must include a feedback mechanism that allows users to comment on pinned ideas and suggestions. This feature enables team members to provide input, critique proposals, and offer suggestions in real-time, enhancing collaboration. The system should provide notifications for new comments and allow users to resolve or mark feedback as implemented. This integration is essential for ensuring that all team members can contribute to the creative process and that the best ideas are refined and developed.
Acceptance Criteria: User adds a new idea to the visual idea board and seeks feedback from team members.

Given a user has logged into VenueConnect, when they post an idea on the visual idea board, then all team members should be notified of the new idea through the notification system and the idea should be visible on the board with an option to comment.

Team members provide comments on an idea pinned to the visual idea board.

Given a team member views an idea, when they click on the comment section and submit feedback, then the comment should be saved and visibly associated with that idea, including timestamps and the name of the commenter.

A user resolves feedback on the visual idea board after reviewing team comments.

Given a user has received feedback on their idea, when they mark the feedback as resolved, then the comment should be visually updated to indicate its resolved status and the user should be notified of the update.

Notifications are sent for new comments added to ideas by team members.

Given multiple users are collaborating on the visual idea board, when a new comment is added by any user on an idea, then all other users should receive a notification in real-time, ensuring everyone stays updated on feedback.

A user reviews the feedback history of an idea on the visual idea board.

Given an idea has received multiple comments, when a user selects the option to view feedback history, then they should see all previous comments listed chronologically with the option to view resolved status next to each comment.

Users can report inappropriate comments on the visual idea board.

Given a user sees a comment they find inappropriate, when they click the report option next to the comment, then the system should log the report for review and notify the appropriate admin or moderator.

A user marks an idea as implemented after integrating feedback.

Given feedback has been incorporated into an idea, when the user marks it as implemented, then the status of that idea should change to 'Implemented' and the final version should be displayed on the board for reference.

Visual Customization

User Story: As an event professional, I want to customize the look of my visual idea board so that it reflects the theme of the event and enhances creativity.
Description: The visual idea board should allow users to customize the layout and design of their boards. Users should be able to choose different background colors, textures, or images, as well as resize and move pinned items. This personalization enables users to create a visual space that reflects their brand or the theme of the event they are planning. Integrating this capability will provide users with a more engaging and individually tailored experience, likely increasing their use of the feature.
Acceptance Criteria: User Customization of Visual Idea Board Backgrounds

Given a user is on the Visual Idea Board, when they select the option to change the background, then they should see a list of background colors, textures, and images from which they can choose, and the background should update to the selected option immediately.

Resizing Pinned Items on the Visual Idea Board

Given a user has pinned items on the Visual Idea Board, when they click and drag the corner of a pinned item, then the item should resize accordingly without distorting its aspect ratio.

Moving Pinned Items on the Visual Idea Board

Given a user has pinned items on the Visual Idea Board, when they click and drag a pinned item, then the item should move freely across the board without leaving its original location until dropped.

Saving Custom Layouts on the Visual Idea Board

Given a user has customized their Visual Idea Board, when they select the option to save the layout, then the changes made should be saved, and upon reloading the board, the user should see the same customized layout.

Feedback Functionality on the Visual Idea Board

Given a user has shared their Visual Idea Board with team members, when a team member adds feedback to an idea, then the original user should receive a notification regarding the new feedback on their visual board.

Accessibility Features in Visual Idea Board

Given a user with accessibility needs is using the Visual Idea Board, when they utilize keyboard navigation, then all features should be accessible without relying solely on mouse interactions.

Undoing Customization Changes on the Visual Idea Board

Given a user has made changes to the Visual Idea Board customizations, when they click the 'Undo' button, then the last change made should revert, restoring the previous state of the board.

Integration with Event Details

User Story: As an event manager, I want to link my visual ideas to specific event details so that I can ensure all concepts are feasible and aligned with our planning dimensions.
Description: The visual idea board should be able to integrate with existing event details and data within VenueConnect. This integration allows users to link pinned ideas directly to specific events, making it easier to contextualize each inspiration and idea. Users should be able to associate pins with event timelines, venues, and other relevant details. This requirement is key as it connects creative concepts with practical planning considerations, ensuring that ideas align with logistical parameters.
Acceptance Criteria: User links a pinned idea on the visual idea board to a specific event within VenueConnect to facilitate contextualization.

Given a user is on the visual idea board, when they select a pinned idea, then they should see an option to link the idea to an existing event, and upon selection, the idea should be successfully associated with the event's details.

Users should be able to view linked event details when interacting with a pinned idea on the visual idea board.

Given a user has pinned an idea linked to an event, when they hover over or click the pinned idea, then they should see a tooltip or modal displaying the event's timeline, venue, and related details.

Users should be able to unlink an idea from an event if it is no longer relevant.

Given a user has linked an idea to an event, when they choose to unlink it, then the idea should be removed from the event and should no longer display any association when viewed.

The visual idea board should allow users to filter pinned ideas based on associated events.

Given users have pinned multiple ideas linked to various events, when they apply a filter based on a specific event, then the board should only display the ideas associated with the selected event.

Users should receive confirmation when an idea is successfully linked to an event.

Given a user has just linked a pinned idea to an event, when the action is completed, then a confirmation message should be displayed, indicating the successful linkage of the idea to the event.

The system should ensure that only valid events can be linked to ideas on the visual idea board.

Given a user is linking a pinned idea, when they browse existing events, then the system should only display events that are relevant and available for linkage, excluding any archived or deleted events.

Export and Share

User Story: As an event planner, I want to export and share my visual idea board so that I can get feedback from my clients and stakeholders effectively.
Description: The visual idea board must offer functionality for users to export their boards in various formats (e.g., PDF, image files) and share them via email or social media. This feature is vital for collaborating with clients, stakeholders, and vendors by allowing them to view, comment, and provide their input on event inspirations. Providing seamless sharing options makes it easier for teams to collaborate externally while maximizing engagement from all parties involved in the planning process.
Acceptance Criteria: User wants to export their visual idea board as a PDF document for review by a client before the event.

Given a user has created a visual idea board, when they select the export option and choose PDF format, then the system should generate a PDF file that accurately represents the visual board content and prompt the user to download it.

A user is collaborating with a team and needs to share their visual idea board via email for feedback.

Given a user has a visual idea board ready for sharing, when they select the share option and enter the recipient's email address, then the system should send an email containing a link to the visual idea board.

A user wants to share their visual idea board on social media to gather opinions from their followers.

Given a user has a visual idea board, when they click on the share option for social media and select a platform, then the system should generate a shareable post that includes a link and an image of the visual idea board.

The user needs to view the export options available for their visual idea board before deciding how to share it.

Given a user is on their visual idea board, when they click on the export/share option, then the system should display a list of available export formats (e.g., PDF, JPG, PNG) and sharing options (e.g., Email, Facebook, Twitter).

A user wants to ensure that the exported image of their visual idea board maintains high resolution for printing purposes.

Given a user selects the image export option, when they choose the resolution settings, then the system should allow them to select high, medium, and low resolution, and the high-resolution export should be at least 300 DPI.

The user wishes to receive confirmation that their visual idea board has been successfully shared.

Given a user has shared their visual idea board via email or social media, when the share action completes, then the system should display a confirmation message indicating the successful share and provide an option to undo the action.

Task Assignment Tracker

A dynamic task management tool that enables users to assign, track, and manage responsibilities among team members. This feature enhances accountability and keeps everyone informed of their tasks, deadlines, and progress, ensuring nothing falls through the cracks.

Requirements

Real-time Task Notifications

User Story: As an event manager, I want to receive real-time notifications about my tasks so that I can stay informed and ensure all responsibilities are met on time.
Description: This requirement focuses on delivering real-time notifications to users when tasks are assigned, updated, or nearing deadlines. By implementing this feature, VenueConnect will ensure that team members stay informed and engaged with their responsibilities, reducing the likelihood of missed deadlines or overlooked tasks. The notifications will integrate seamlessly into the existing user interface, providing a user-friendly experience while enhancing team collaboration and accountability. This functionality is crucial for keeping all stakeholders aligned and informed, ultimately leading to more efficient project management.
Acceptance Criteria: User receives a notification immediately upon being assigned a new task by a team leader in the Task Assignment Tracker.

Given a user is logged into VenueConnect, When a team leader assigns a new task to the user, Then an instant notification should appear on the user's dashboard indicating the new task assignment.

Users are notified when a task they are managing is updated by another team member.

Given a user is managing a specific task, When another team member updates that task, Then the user should receive a notification of the update within 5 seconds of the change being made.

Team members receive reminders when a task is approaching its deadline.

Given a user has a task nearing its deadline, When the task is within 24 hours of its due date, Then the user should receive a reminder notification 24 hours before the deadline.

Users can customize their notification settings for task assignments, updates, and deadlines.

Given a user accesses the notification settings, When the user selects the desired notification preferences for task assignments, updates, and deadline reminders, Then the user's selected preferences should be saved and applied immediately.

A consolidated notification summary is displayed at the end of each day.

Given a user concludes their workday, When the user checks the notification summary, Then the summary should display all task assignments, updates, and deadlines received throughout the day in a single view.

Users have the ability to snooze task notifications for a specified period.

Given a user receives a task notification, When the user chooses to snooze the notification, Then the notification should be temporarily disabled for the specified duration and reappear when that duration has elapsed.

Team leaders receive reports on the effectiveness of the real-time task notifications.

Given a team leader is analyzing team performance, When they access the reports section related to task notifications, Then the report should detail how many notifications were sent, acknowledged, and acted upon by team members over a specified timeframe.

Task Progress Tracking

User Story: As a team member, I want to see a dashboard of task progress so that I can understand my workload and what needs attention.
Description: This requirement involves creating a visual dashboard that allows users to track the progress of assigned tasks at a glance. The dashboard will display completed, in-progress, and pending tasks, using color-coding for quick reference. By providing an accessible overview of task status, users can identify bottlenecks and take proactive measures to keep projects on track. This feature will enhance transparency and facilitate better communication among team members, leading to improved collaboration and project outcomes.
Acceptance Criteria: Dashboard Overview and Accessibility

Given a user logs into the VenueConnect platform, when they navigate to the Task Progress Tracking module, then they should see a dashboard displaying completed, in-progress, and pending tasks using a color-coded system, clearly indicating the status of each task.

Real-Time Task Updates

Given a user is viewing the Task Progress Tracking dashboard, when a team member updates the status of a task, then the dashboard should refresh automatically within 5 seconds to reflect the new status without requiring a page refresh.

Task Details Access

Given a user is on the Task Progress Tracking dashboard, when they click on a specific task, then they should be able to view detailed information including assigned team member, deadline, and notes related to that task.

Color-Coding Consistency

Given a user is viewing the Task Progress Tracking dashboard, when they view the color-coded statuses, then completed tasks should be marked in green, in-progress tasks should be in yellow, and pending tasks should be in red to ensure clarity.

Bottleneck Identification

Given a user is viewing the Task Progress Tracking dashboard, when more than 50% of tasks in a specific project are marked as pending, then an alert should be displayed at the top of the dashboard notifying the user of a potential bottleneck.

Historical Data Access

Given a user is on the Task Progress Tracking dashboard, when they select a 'View Historical Data' option, then they should be able to see a breakdown of task statuses and assignments for the last 30 days.

Custom Task Assignment Rules

User Story: As a project manager, I want to set custom rules for task assignments so that I can optimize team productivity by matching tasks with the right skills.
Description: This requirement entails the ability to create customizable rules for task assignment based on team members' skills, availability, and workload. Users can set parameters for how tasks are assigned, ensuring that the right person gets assigned the right task based on their qualifications and current load. This feature will enhance the efficiency of task distribution, leading to better utilization of team resources and improved overall project management. Such automation minimizes the manual effort needed for task allocation, freeing up time for more strategic activities.
Acceptance Criteria: Custom Task Assignment Based on Skills and Availability

Given a user who wants to create a task, when they define the task details and skill requirements, and set availability constraints, then the system should assign the task to the most qualified team member available according to the defined rules.

Monitoring Workload Distribution

Given multiple tasks assigned with varying workloads, when a user reviews the tasks in the tracker, then the system should visually indicate if any team member is overloaded based on the predefined workload thresholds.

Updating Assignment Rules

Given a user with administrative rights, when they modify the existing task assignment rules to adjust skill or availability parameters, then the changes should be saved and reflected immediately in the task assignment process.

Validating Task Assignment Process

Given predefined task assignment rules, when multiple tasks are created within the system, then the tasks should be automatically assigned according to the rules without manual intervention, and the assignment should be logged for audit purposes.

Error Handling during Task Assignment

Given a scenario where no team member meets the assigned task criteria, when the system attempts to assign the task, then it should notify the user with an appropriate error message indicating the lack of suitable candidates.

User-Friendly Interface for Task Assignment Setup

Given a user who is setting up a new task assignment rule, when they interact with the interface, then they should find it intuitive, with clearly labeled options for skills, availability, and workload parameters that guide them through the process.

Task Commenting System

User Story: As a team member, I want to add comments to tasks so that I can collaborate with others and clarify any uncertainties.
Description: This requirement introduces a commenting feature within each task that enables team members to communicate directly regarding specific tasks. By allowing for asynchronous discussions, users can provide updates, seek clarifications, and share feedback directly on a task’s page, fostering collaboration and knowledge sharing. This capability will enhance communication within the platform, ensuring that all relevant information is captured and accessible to all team members, ultimately leading to better project execution and team cohesion.
Acceptance Criteria: Team members engage in a task within the Task Assignment Tracker and need to discuss updates or ask questions related to that specific task.

Discussion Forum

A dedicated area for team discussions where users can initiate conversations, pose questions, and share insights about event planning. This forum fosters open communication, encourages collaboration, and provides a record of discussions that can be referenced later.

Requirements

User Authentication

User Story: As an event planner, I want to securely log in to the Discussion Forum so that I can participate in discussions without worrying about my account security.
Description: Implement a robust user authentication system that allows users to securely log in to the Discussion Forum using their existing VenueConnect credentials. This system must include features such as password recovery, multi-factor authentication, and session management to enhance security and user trust. By streamlining access to the forum, users can engage in discussions without the barriers of managing multiple accounts, fostering a more cohesive community experience.
Acceptance Criteria: User authentication for discussion forum access via VenueConnect credentials.

Given a registered user with valid VenueConnect credentials, when they enter their username and password on the Discussion Forum login page, then they should be granted access to the forum without any errors.

Password recovery process for Discussion Forum users.

Given a user who has forgotten their password, when they click on the 'Forgot Password?' link and enter their email address, then they should receive an email with instructions to reset their password within 15 minutes.

Multi-factor authentication for enhanced account security during login.

Given a user is logging into the Discussion Forum, when they enter their credentials, then they should be prompted for a multi-factor authentication code sent to their registered mobile device or email, and they must enter the correct code to gain access.

Session management to prevent unauthorized access during inactivity.

Given a user is logged into the Discussion Forum, when they remain inactive for 15 minutes, then their session should automatically expire, requiring them to log in again to access the forum.

Successful user login using existing VenueConnect credentials.

Given a user has valid VenueConnect credentials, when they log in to the Discussion Forum, then they should be redirected to the main discussion page with a greeting message stating their username.

Displaying appropriate error messages for failed login attempts.

Given a user attempts to log in with incorrect credentials, when they submit the login form, then they should see an error message indicating that their username or password is incorrect, with no indication of which one is wrong.

Discussion Threads

User Story: As a team member, I want to create discussion threads on specific topics so that I can share insights and collaborate with others effectively.
Description: Develop a feature that allows users to create and manage discussion threads within the forum. Users should be able to post new topics, reply to existing ones, and upvote useful contributions. Each thread must display timestamps for posts and allow for categorization by topic to streamline navigation. This functionality will encourage collaboration and knowledge sharing among users, while also creating a useful archive for future reference.
Acceptance Criteria: Creating a New Discussion Thread.

Given a user is logged into the VenueConnect platform, When the user navigates to the Discussion Forum and clicks on 'New Thread', Then the user can successfully enter a title, content, and select categories for the thread, and submit it, resulting in the thread being displayed in the forum with a timestamp.

Replying to an Existing Discussion Thread.

Given a user is viewing an existing discussion thread, When the user clicks on 'Reply', enters a response, and submits it, Then the reply is appended to the thread and visible to all users with the correct timestamp.

Upvoting a Post.

Given a user is viewing a discussion thread, When the user clicks on the upvote button on a post, Then the upvote count for that post increases by one and the user is unable to upvote the same post again.

Categorizing Discussion Threads.

Given a user is creating a new discussion thread, When the user selects a category from the available options during thread creation, Then the thread is categorized appropriately and can be filtered in the forum by that category.

Viewing the Timestamp of Posts.

Given a discussion thread contains multiple posts, When the user views the thread, Then each post displays a timestamp showing the date and time of its creation or last update clearly.

Searching for Topics in the Discussion Forum.

Given a user accesses the Discussion Forum, When the user enters a keyword in the search bar, Then the forum displays relevant threads that match the keyword, allowing for easy navigation and topic discovery.

Archiving Old Discussion Threads.

Given a thread has not had any activity for 90 days, When the system checks for inactive threads, Then the thread is moved to an 'Archived' category and is still retrievable by users in the archived section.

Search and Filter Functionality

User Story: As a user, I want to search for specific topics in the Discussion Forum so that I can quickly find relevant information without browsing through unrelated content.
Description: Introduce a search and filter system that allows users to easily find relevant discussions within the forum. This functionality should support keyword searches, filtering by categories, and sorting based on activity levels and timestamps. Enhancing discoverability of discussions will enable users to quickly access relevant information and contribute meaningfully without having to sift through numerous posts.
Acceptance Criteria: User initiates a keyword search to find discussions related to 'catering' in the discussion forum.

Given that the user enters 'catering' in the search bar, when they execute the search, then the system should return all discussions containing the keyword 'catering' in the title or body.

User wants to filter discussions by the category 'Marketing' to find relevant posts.

Given that the user selects the 'Marketing' category from the filter options, when they apply the filter, then the system should display only discussions categorized under 'Marketing'.

User sorts discussions by the most recent activity to see the latest conversations.

Given that the user selects 'Sort by Most Recent' from the sort options, when they apply the sort, then the system should display discussions in order of latest activity, with the most recently updated posts at the top.

User searches for discussions within a specific date range to find relevant posts.

Given that the user inputs a start date and end date in the search filters, when they initiate the search, then the system should return discussions posted within the specified date range.

User wants to view discussions with high engagement based on the number of replies.

Given that the user selects 'Sort by Engagement' from the sort options, when they apply the sort, then the system should display discussions ranked by the number of replies, with the highest engagement at the top.

User needs to reset their search parameters to return to the full list of discussions.

Given that the user has applied one or more search or filter options, when they click 'Reset Filters', then the system should clear all search and filter options and display all discussions.

Notification System

User Story: As a user, I want to receive notifications about replies on my posts so that I can stay engaged with the discussions I started.
Description: Create an automated notification system that alerts users to replies on their threads, mentions, or significant activity within the forum. Users should have the option to customize their notification preferences via email or in-app alerts. This feature will ensure that users remain engaged and informed about ongoing discussions, improving user retention and participation.
Acceptance Criteria: User receives notifications for replies on their threads in the discussion forum.

Given a user has initiated a thread, when another user replies to that thread, then the original user receives a notification via their chosen method (email/in-app).

User is notified when they are mentioned in a discussion forum post.

Given a user is mentioned in a discussion post, when the mention occurs, then that user receives an immediate notification via their selected notification method.

User can customize their notification preferences in the settings.

Given a user navigates to their notification settings, when they update their preferences, then those changes are saved and reflected in their notification methods.

User receives a summary notification of significant activity within the forum.

Given significant activity occurs (e.g., multiple replies/likes on threads they follow), when the user checks their notifications, then they see a summary of that activity.

User can opt out of specific notification types.

Given a user is in the notification settings, when they deselect a specific notification type (e.g., mentions), then they no longer receive those notifications.

User receives a notification digest once a day for forum activity they participate in.

Given the user has opted for daily digests, when the time for the digest arrives, then the user receives an email containing a summary of the previous day's activities.

User can test their notification settings to ensure they work as intended.

Given a user has customized their notification settings, when they request a test notification, then they receive a notification confirming their settings are correctly applied.

User Profile Integration

User Story: As a user, I want to view and manage my profile in the Discussion Forum so that I can connect with others and showcase my contributions.
Description: Integrate user profiles with the Discussion Forum, allowing users to customize their profiles, display their contributions, and follow other users. This feature will enhance the social aspect of the forum by enabling users to connect based on shared interests, experiences, and discussions, thereby fostering a stronger community among event professionals.
Acceptance Criteria: User Customization of Profile

Given a user is logged into the Discussion Forum, when they navigate to their profile settings, then they should be able to customize their profile information, including profile picture, biography, and interests.

Display Contributions

Given a user has posted messages in the Discussion Forum, when other users view their profile, then the profile should display a list of contributions made by that user with timestamps.

Follow Other Users

Given a user is viewing another user's profile in the Discussion Forum, when they click the 'Follow' button, then the user should be added to their list of followed users and receive updates on that user's activities.

User Notifications for Activity

Given a user is following other users, when those followed users post new messages in the Discussion Forum, then the user should receive notifications about those new messages in their account notifications area.

Search and Discover Users

Given a user is on the Discussion Forum, when they use the search feature to find other users, then they should be able to see a list of users that match the search criteria, along with their profile information.

Visibility of User Interests in Profiles

Given a user has specified interests in their profile, when other users view that profile, then those interests should be visible and accurately displayed as part of the profile information.

Event Timeline View

An intuitive timeline interface that shows an overview of all event-related tasks and milestones. Users can easily visualize the planning progress, key dates, and upcoming responsibilities, ensuring that deadlines are met and nothing is overlooked.

Requirements

Task Color-Coding

User Story: As an event planner, I want to see my tasks color-coded so that I can easily identify categories and prioritize my responsibilities.
Description: The Event Timeline View must include a color-coding system for different categories of tasks (e.g., logistics, marketing, catering) that allows users to quickly identify and differentiate between various responsibilities. This feature enhances the visual appeal of the timeline and aids users in prioritizing tasks effectively, ensuring that they can focus on the most critical activities at a glance. By offering this capability, users can manage their time and resources more efficiently, leading to better event outcomes and heightened collaboration among team members.
Acceptance Criteria: As an event planner, I want to view my event tasks on a timeline visually coded by color so that I can quickly determine which tasks belong to which categories and prioritize my workflow accordingly.

Given that I am viewing the Event Timeline View, when tasks are displayed, then the tasks must be color-coded according to their category (e.g., logistics as blue, marketing as green, catering as orange) so that I can easily differentiate them at a glance.

As a team member assigned to a marketing task, I need a clear representation of my responsibilities in the Event Timeline View, so I can focus on marketing tasks without confusion from other tasks.

Given that I am viewing the Event Timeline View, when I look at my assigned tasks, then all marketing-related tasks should be highlighted in green, allowing me to quickly identify my priorities without mixing them with other categories.

As a project manager, I want to ensure that all team members are aware of their responsibilities and deadlines on the same timeline, to increase accountability and avoid missed tasks.

Given that I am viewing the Event Timeline View, when multiple team members access the timeline, then all tasks should display the correct color code for their respective categories and deadlines should be prominently visible, ensuring clarity for all users involved in the project.

As an event coordinator, I want to override the default color-coding for specific tasks when necessary to accommodate unique requirements or changes in task significance.

Given that I have editing permissions, when I select a task on the Event Timeline View, then I must have the option to change its assigned color to any available color in the palette, enabling modifications for visibility based on current priorities.

As a user of VenueConnect, I need to ensure that the color-coding on the Event Timeline View remains consistent and intuitive across different screens and devices to maintain usability and reduce confusion.

Given that I am using the Event Timeline View on different devices (e.g., desktop, tablet, mobile), when I switch between devices, then the color-coding system for tasks should remain consistent and easily recognizable across all platforms to ensure a seamless user experience.

As a user of the Event Timeline View, I need to have the ability to filter tasks by categories to focus on specific areas of the event planning process without distractions from other tasks.

Given that I am viewing the Event Timeline View, when I apply a filter for a specific category (e.g., only view 'catering' tasks), then the timeline should only display tasks related to the selected category while appropriately maintaining the color-coding for those tasks.

Milestone Notifications

User Story: As an event planner, I want to receive notifications for upcoming deadlines so that I can ensure I meet all milestones without last-minute stress.
Description: The Event Timeline View should have a built-in notification system that alerts users of upcoming milestones and deadlines. These notifications can be sent via email or in-app alerts, helping users stay on track and avoid missing crucial deadlines. This feature is essential for maintaining accountability and ensuring that all team members are aware of their responsibilities, ultimately leading to seamless event execution.
Acceptance Criteria: User receives an email notification 24 hours prior to a milestone deadline for an event.

Given the user has an upcoming milestone with a deadline set for 48 hours, when the notification system triggers, then the user should receive an email reminder 24 hours before the milestone.

User receives an in-app alert for a task that is due in 2 hours.

Given the user is viewing the Event Timeline View, when a task is due within the next 2 hours, then an in-app alert should be displayed notifying the user of the impending deadline.

A user can configure the time frame for milestone notifications.

Given the user has access to the notification settings, when they choose a time frame for notifications (e.g., 1 day, 3 days), then the system should update and send notifications according to the selected time frame for all upcoming milestones.

Multiple users receive notifications for shared milestones.

Given multiple users are assigned to the same milestone, when the milestone deadline approaches and notifications are triggered, then all assigned users should receive either an email or an in-app alert regarding the upcoming milestone.

User can turn off notifications for specific milestones.

Given the user is in the Event Timeline View, when they select a specific milestone and choose to disable notifications for it, then the system should no longer send notifications related to that milestone to the user.

User receives a summary of all upcoming milestones in a weekly email.

Given the user is subscribed to receive weekly summaries, when it is the end of the week, then the system should send an email containing a summary of all upcoming milestones and deadlines for the following week.

Drag-and-Drop Task Management

User Story: As an event planner, I want to drag and drop tasks on my timeline so that I can easily adjust my schedule as plans change.
Description: The Event Timeline View must support drag-and-drop functionality for task management, allowing users to easily rearrange milestones and deadlines. This feature promotes flexibility, enabling users to adjust their plans as necessary without having to navigate through multiple menus or screens. It streamlines the planning process and fosters a more interactive experience, ultimately enhancing user satisfaction and project flow.
Acceptance Criteria: User rearranges milestones in the Event Timeline View in a project for an upcoming conference to accommodate a new speaker availability.

Given the user is on the Event Timeline View, when they drag and drop a milestone to a new date, then the milestone should update to reflect the new date without errors and notification of the change should be displayed.

User attempts to drag a task past the last deadline in the Event Timeline View.

Given the user is on the Event Timeline View, when they attempt to drag a task beyond the last deadline, then a warning message should appear stating that the task cannot be scheduled beyond the set project end date.

User wants to change the order of tasks to prioritize critical tasks for an event.

Given the user is on the Event Timeline View, when they drag a task to a different position in the list, then the task order should visually update to reflect the new priority, and the associated deadlines should adjust accordingly without data loss.

User edits milestones directly within the Event Timeline View after rearranging them.

Given the user has rearranged milestones in the Event Timeline View, when they click on a milestone to edit its details, then the system should allow them to successfully edit and save those changes without disrupting the new order of the timeline.

User has multiple tasks that need to be grouped together to show dependencies in the Event Timeline View.

Given the user is on the Event Timeline View, when they group tasks that are linked by dependencies, then the grouped tasks should display as a single unit that can be moved together, preserving the dependencies between them.

User refreshes the Event Timeline View after making changes to ensure all updates are retained and displayed correctly.

Given the user has made changes to the tasks in the Event Timeline View, when they refresh the page, then all changes should be retained and displayed accurately without data loss or error messages.

Detailed Task Descriptions

User Story: As an event planner, I want to attach detailed descriptions and documents to tasks so that my team has all the information they need to execute their responsibilities.
Description: Each task within the Event Timeline View must have the option for users to include detailed descriptions and relevant attachments (documents, images, etc.). This will ensure that all team members have access to necessary information and resources, mitigating the risk of oversight. This capability enhances communication and ensures a comprehensive understanding of responsibilities across the team.
Acceptance Criteria: Adding detailed descriptions to tasks in the Event Timeline View.

Given a user is in the Event Timeline View, when they select a task, then they must see an option to add a detailed description with a character limit of 500 characters.

Attaching relevant documents and images to tasks in the Event Timeline View.

Given a user is editing a task in the Event Timeline View, when they choose to attach a file, then they must be able to upload documents and images with a size limit of 5MB each.

Viewing detailed descriptions and attachments in the Event Timeline View.

Given a user is in the Event Timeline View, when they click on a task with a detailed description and attachments, then they must be able to view the complete description and preview the attachments without leaving the view.

Editing existing detailed descriptions and attachments in the Event Timeline View.

Given a user has previously added a detailed description and attachments to a task, when they select the task for editing, then they must be able to modify the existing description and update or remove attachments.

Ensuring that all team members have visibility of detailed task descriptions and attachments.

Given a user has shared the Event Timeline View with team members, when any team member accesses the view, then they must see all detailed descriptions and attachments for each task as they were saved.

Printable Timeline Reports

User Story: As an event planner, I want to generate printable reports of my event timeline so that I can share them with stakeholders who do not use the platform.
Description: The Event Timeline View should enable users to generate printable reports that summarize key dates, tasks, and milestones. This feature allows users to share physical copies with stakeholders who may not have access to the digital platform. By providing this capability, users can ensure that everyone involved is on the same page, thus promoting better communication and reducing the potential for misunderstandings.
Acceptance Criteria: As an event planner, I want to generate a printable timeline report for a scheduled event so that I can share it with team members and stakeholders who do not have access to the VenueConnect platform.

Given the user is on the Event Timeline View when the user selects the option to generate a printable report, then the system should compile key dates, tasks, and milestones into a formatted document that is ready for print.

As a user, I need the printable timeline report to include all relevant details without exceeding a specific number of pages to ensure it is easy to share and read.

Given the printable report is generated, when the report is reviewed, then it must contain all key event details within a maximum of 2 pages without sacrificing important information.

As a user, I want to ensure that the printable report format is compatible with common word processing software so that I can easily edit it if necessary.

Given the report is generated as a downloadable document, when the user opens the document in common word processing software (e.g., Microsoft Word, Google Docs), then all formatting should remain intact and editable without errors.

As a user, I wish to verify that the printing feature works seamlessly with various printers to avoid any workflow disruptions during the event planning process.

Given the user chooses to print the generated report, when the print command is executed on different printer models, then the report should print correctly and clearly on each printer without any loss of information.

As an event planner, I want to ensure that the generated report can be saved in multiple formats to accommodate varied stakeholder preferences.

Given the user is on the report generation page, when the user selects the desired file format (PDF, DOCX, etc.), then the system should save the report in the selected format without errors.

As a project manager, I want to test the report generation process to confirm it operates properly under different network conditions to ensure reliability.

Given the user is in a low bandwidth situation, when the user attempts to generate a printable report, then the system should provide a loading indicator and successfully generate the report regardless of network conditions.

Feedback Loop

An integrated feedback mechanism that allows team members to give and receive feedback on ideas and plans within the hub. This ensures continuous improvement and fosters a culture of collaboration, allowing teams to refine their strategies and enhance the overall event experience.

Requirements

Real-time Feedback Submission

User Story: As an event coordinator, I want to submit real-time feedback during events so that I can ensure any issues are addressed promptly and enhance the experience for all attendees.
Description: This requirement enables users to submit feedback in real-time during or after events through an intuitive interface. It includes options to provide ratings, comments, and suggestions. The feedback will be automatically categorized and tagged for easy tracking and analysis. By facilitating immediate feedback, this feature ensures that stakeholders can address concerns promptly and improve the overall event experience. Implementing this will enhance communication among team members and support data-driven decision-making for future events.
Acceptance Criteria: Real-time feedback submission during a live event session.

Given a user is attending a live event, when they submit feedback through the interface, then the feedback should successfully be recorded and categorized in real-time.

Submission of feedback after an event has concluded.

Given the event has ended, when a user submits feedback, then they should receive a confirmation message that their feedback was successfully submitted.

Providing ratings and comments on speaker performance.

Given a user opts to provide feedback on a specific session, when they rate and comment on the speaker's performance, then this feedback should be tagged to the corresponding session and be accessible for analysis.

Automated categorization of feedback submissions.

Given a user submits feedback, when the user provides their input, then the system should automatically categorize their feedback into predefined tags (e.g. 'Positive', 'Negative', 'Suggestion').

Composite analytics of received feedback over multiple events.

Given the system has received feedback from several events, when the user requests an analytics report, then the report should display aggregated data, including average ratings and common suggestions, in a user-friendly format.

Notification system for immediate feedback alerts.

Given feedback is submitted during an event, when feedback is submitted that falls below a certain rating threshold, then the relevant stakeholders should receive an immediate notification regarding the feedback.

User interface accessibility for submitting feedback.

Given a user accesses the feedback submission interface, when they interact with the interface on various devices (mobile, tablet, desktop), then the interface should remain fully functional and accessible without any errors or layout issues.

Anonymous Feedback Option

User Story: As a team member, I want the option to provide anonymous feedback so that I can share my honest opinions without the fear of judgment or causing tension within the team.
Description: This requirement introduces an anonymous feedback option for team members who may feel uncomfortable sharing their opinions openly. Users will have the ability to submit feedback without revealing their identity, encouraging more honest and constructive input. This promotes a culture of openness and trust within the team, leading to richer insights and a comprehensive understanding of potential improvements in process and service.
Acceptance Criteria: Team members at VenueConnect are preparing for an upcoming event and want to gather feedback on the proposed plan without revealing their identities to encourage honest input.

Given a team member is logged into VenueConnect, when they access the feedback loop and choose the anonymous feedback option, then they should be able to submit their feedback without their identity being visible to other team members.

After submitting anonymous feedback, a team member wants to ensure that their feedback cannot be traced back to them to maintain their confidentiality.

Given an anonymous feedback submission occurs, when the feedback is processed, then the identity of the submitter must remain undisclosed and is not linked to any user account.

During a team meeting, the manager presents the feedback received through the anonymous feedback option to facilitate discussion while keeping the submitters' identities anonymous.

Given a summary report of anonymous feedback is prepared, when the manager presents it, then no identifying information of the feedback submitters should be included in the report.

A team member wants to review the history of feedback submitted by their peers anonymously to identify common themes and areas for improvement.

Given that feedback has been submitted anonymously, when a user accesses the feedback history, then they should see a compiled list of feedback without any identifying user details attached to each entry.

The development team needs to test the functionality of the anonymous feedback option to ensure it works seamlessly within the existing feedback loop.

Given the feedback loop is integrated into VenueConnect, when the development team tests the anonymous feedback functionality, then they must verify that the feature performs correctly under various test cases without exposing user identities.

A team member wishes to understand how effective the anonymous feedback option is in improving team engagement and feedback quality.

Given a defined period of feedback collection, when the analytics module is used to analyze data, then it should show an increase in feedback submissions and satisfaction metrics attributed to the use of the anonymous feedback option.

Feedback Analytics Dashboard

User Story: As a venue manager, I want to access an analytics dashboard that displays feedback trends so that I can make informed decisions about future events and identify areas for enhancement.
Description: The Feedback Analytics Dashboard requirement allows users to visualize and analyze collected feedback through interactive charts and graphs. This feature will include metrics such as overall satisfaction ratings, common themes from comments, and suggested improvements. By providing actionable insights, it empowers event organizers to make data-driven adjustments and strategically enhance their offerings over time. This analytical approach fosters continuous improvement in event execution.
Acceptance Criteria: User wants to view the overall satisfaction ratings from feedback collected after an event to gauge attendee happiness and make strategic decisions for future events.

Given the user accesses the Feedback Analytics Dashboard, when they select the overall satisfaction ratings metric, then the dashboard displays an interactive chart visualizing average satisfaction ratings over time, with filters for event types and dates.

An event organizer is interested in identifying common themes in attendee comments to improve future event offerings.

Given the user selects the comment analysis feature on the Feedback Analytics Dashboard, when they click on the 'Common Themes' section, then the dashboard shows a list of identified themes derived from comments, sorted by frequency, and allows the user to click on each theme for detailed commentary.

A venue manager wishes to analyze suggested improvements from feedback received to enhance event execution and logistics.

Given the user navigates to the suggestions section of the Feedback Analytics Dashboard, when they select the 'Suggested Improvements' metric, then the dashboard displays a bar graph illustrating all suggested improvements, with the number of mentions for each suggestion.

The event planning team needs to generate a report on feedback analytics to present to stakeholders post-event.

Given the user is on the Feedback Analytics Dashboard, when they click on the 'Generate Report' button, then the system creates a report including all visualizations and metrics viewed, which can be exported as a PDF or Excel file.

An event coordinator wants to compare satisfaction ratings between different events for better decision-making.

Given the user is on the Feedback Analytics Dashboard, when they use the comparison tool to select multiple events, then the dashboard displays a comparative line graph showing satisfaction ratings for the selected events over the same time period.

A user needs to quickly access the most recent feedback data to make immediate adjustments for upcoming events.

Given the user accesses the Feedback Analytics Dashboard, when they view the 'Latest Feedback' widget, then it displays the top three recent feedback entries with overall ratings, themes, and validation timestamps.

The management team wants to ensure the feedback dashboard is actually reflecting real-time data from collected user responses.

Given the user refreshes the Feedback Analytics Dashboard, when they check the timestamps of the last data update, then the dashboard shows the most recent feedback collected within the last hour.

Feedback Response Management

User Story: As an event manager, I want to respond to feedback received so that I can acknowledge input and demonstrate that our team values the suggestions and concerns of our stakeholders.
Description: This requirement allows event teams to respond directly to feedback received from users. By enabling a system for acknowledgment and response, this feature fosters communication and enhancement through interaction. Team members can prioritize feedback responses based on urgency and importance, ensuring that all concerns are addressed in a timely manner. This leads to increased trust and satisfaction among team members and clients.
Acceptance Criteria: Team member receives feedback on an event proposal and needs to acknowledge the feedback in the system.

Given a team member views feedback on their event proposal, When they create an acknowledgment response, Then the feedback status is updated to 'Acknowledged' and the team member receives a notification confirming the acknowledgment.

Event teams need to prioritize received feedback based on urgency and importance for better response management.

Given multiple feedback entries logged, When a team member sorts feedback by priority, Then the system displays feedback items sorted from highest to lowest priority according to predefined criteria.

A team member wishes to respond to specific feedback while addressing a client's concern regarding an event's layout.

Given a feedback entry pertaining to layout concerns, When the team member submits a response addressing this concern, Then the response is logged under the respective feedback and both the team member and client are notified of the response.

The system needs to allow team members to track the status of various feedback responses.

Given team members are reviewing feedback response statuses, When they access the feedback management dashboard, Then they can view all responses with their corresponding statuses (Pending, Acknowledged, Responded) and timestamps of each update.

Team members want to evaluate the effectiveness of feedback responses in improving event outcomes.

Given feedback responses have been submitted and events executed, When team members analyze the feedback interaction report, Then they can see correlation metrics between feedback responses and event satisfaction ratings.

The feedback loop requires input from multiple stakeholders to refine event strategies.

Given feedback is collected from various stakeholders, When a team member compiles feedback into a summary report, Then the report includes contributions from all involved parties and is accessible to the entire team for review.

Event teams must receive reminders about feedback that requires urgent follow-up.

Given feedback entries marked as urgent, When the system triggers alerts, Then team members assigned to these feedback entries receive notifications via email and system alerts within the application.

Integration with Communication Tools

User Story: As a team member, I want feedback notifications to be sent to our communication tool so that I can quickly address and discuss feedback with my colleagues without needing to switch platforms.
Description: The integration with popular communication tools (like Slack, Microsoft Teams, etc.) is essential for delivering real-time notifications about new feedback submissions or responses. This requirement will ensure that team members are promptly informed about feedback without needing to constantly check the feedback hub, facilitating a quicker response to input and fostering an agile work environment.
Acceptance Criteria: Integration with Slack for Feedback Notifications

Given a user has access to VenueConnect and Slack, when a new feedback item is submitted in VenueConnect, then a notification should be sent to the designated Slack channel in real-time.

Integration with Microsoft Teams for Feedback Alerts

Given a user is using VenueConnect integrated with Microsoft Teams, when team feedback is commented on, then the user should receive an instant notification in their Teams app.

User Management of Notification Settings

Given a user in VenueConnect, when they navigate to the notification settings, then they should be able to customize whether they want to receive feedback notifications via Slack, Microsoft Teams, or both.

Testing Notification Delay

Given that feedback has been submitted in VenueConnect, when checking both Slack and Microsoft Teams, then I must observe feedback notifications appear within 2 minutes of submission.

Content of the Notification

Given feedback is submitted in VenueConnect, when the notification is sent to Slack or Microsoft Teams, then it should include the feedback title, the name of the person who submitted it, and a direct link to view the feedback in VenueConnect.

Feedback Notification for Multiple Users

Given multiple feedback submissions made by different users, when feedback is submitted, then all relevant team members assigned in VenueConnect should receive simultaneous notifications in their chosen communication tool.

System Performance during Notifications

Given a feedback submission is made when the notification system is under heavy load, then the system should still successfully send notifications to the communication tools without significant delays or failures.

Vetted Vendor Profiles

Detailed profiles showcasing vendor services, portfolios, and certifications, ensuring that event coordinators have confidence in the quality of the vendors they choose. This feature enhances trust and transparency, enabling users to make informed decisions based on credentials and past performance.

Requirements

Vendor Profile Management

User Story: As an event coordinator, I want to view detailed vendor profiles so that I can confidently choose the best vendors for my events based on their qualifications and past performances.
Description: This requirement focuses on the creation and management of detailed vendor profiles within the VenueConnect platform. Each profile will include essential information such as vendor services, portfolios, certifications, and customer reviews. This functionality will enhance the user's ability to search for and filter vendors based on their needs, driving efficiency and satisfaction. By centralizing vendor information in one place, users can easily compare options and make informed decisions, ultimately streamlining the vendor selection process.
Acceptance Criteria: Vendor Profile Creation for New Vendors

Given a user is logged into the VenueConnect platform, when the user navigates to the vendor management section and fills in the required fields for a new vendor profile (name, services, portfolio links, certifications), then the profile should be successfully created and visible in the vendor list.

Vendor Profile Editing by Event Coordinators

Given a user is an event coordinator logged into the VenueConnect platform, when the user selects an existing vendor profile to edit and updates any of the fields (such as services or certifications), then the updated profile is saved and reflects the changes accurately in the vendor list.

Displaying Vendor Ratings and Reviews

Given a user is browsing vendor profiles, when the user views a specific vendor profile, then the profile must display all customer reviews and an average rating scored out of 5 based on those reviews.

Search and Filter Functionality for Vendors

Given a user is on the vendor profile listing page, when the user applies filters (such as service type, rating, or location) and initiates a search, then the listing should update to show only vendors that match the applied filters.

Bulk Import of Vendor Profiles

Given a user has a formatted CSV file with multiple vendor information, when the user uploads the file through the vendor management section, then all the profiles from the CSV should be created successfully without errors and appear in the vendor list.

Displaying Vendor Certification Information

Given a user is viewing a vendor profile, when the user looks for certification details, then the profile must provide clear information about the certifications held by the vendor, including certification authority and expiration dates.

Vendor Profile Deactivation

Given a user is managing vendor profiles, when the user chooses to deactivate a vendor profile from the vendor management section, then the profile should be marked as inactive and no longer visible to event coordinators in search results.

User Review System

User Story: As an event coordinator, I want to read reviews from other clients about vendors so that I can ensure I am selecting reliable and high-quality service providers for my events.
Description: Implement a system where users can leave reviews and ratings for vendors after events. This feature will allow past clients to share their experiences, providing valuable feedback and insights for future users. The system should ensure that reviews are verified and incorporate moderation features to maintain quality and relevance. The user review system will foster trust within the VenueConnect community and encourage vendors to uphold high standards in their service delivery.
Acceptance Criteria: User leaves a review for a vendor after an event.

Given a user has completed an event with a vendor, when the user navigates to the vendor's profile and clicks on 'Leave a Review', then the user should be able to submit a rating (1-5 stars) and a text review. The review should be associated with their account and marked as verified.

Moderation of user reviews to maintain quality.

Given an admin accesses the review moderation dashboard, when the admin views a submitted review, then they should be able to approve, reject, or flag a review for further investigation. All actions should be logged with timestamps.

Display user reviews on vendor profiles.

Given that a vendor has received verified reviews, when a user visits the vendor's profile, then the user should see a list of all verified reviews with associated ratings and timestamps, sorted by the most recent first.

Notification system for new reviews.

Given that a user has left a review for a vendor, when the review is submitted, then the vendor should receive a notification via email and within the VenueConnect platform indicating that a new review has been posted on their profile.

Users can report inappropriate reviews.

Given a user is viewing a vendor's profile, when they find a review they believe is inappropriate, then they should be able to click on a 'Report' button, which should open a form to state their reason for reporting the review. The report should be submitted for admin review.

Users can edit their own reviews.

Given a user has previously submitted a review, when they navigate back to the vendor's profile and click on 'Edit Review', then they should be able to modify their rating and text and submit the changes, which should update the review in real-time.

Search and Filter Functionality

User Story: As an event coordinator, I want to filter vendor profiles by specific criteria so that I can quickly find vendors that meet my requirements and deadlines.
Description: This requirement involves developing robust search and filter capabilities for vendor profiles. Users should be able to filter vendors based on various criteria, such as service type, rating, location, price range, and availability. This functionality will enhance the user experience by enabling event professionals to quickly find vendors that match their specific requirements, thus saving time and improving the overall decision-making process.
Acceptance Criteria: User searches for a vendor by specific service type, e.g., catering services, during a peak event season.

Given that the user selects 'Catering' as the service type, when they initiate a search, then the system should display all vendors offering catering services, with relevant filtering options visible for further refinement.

User filters vendor profiles based on multiple criteria including rating and location to find the best match for their event.

Given that the user has selected a minimum rating and a specific location, when they apply the filters, then the results should only display vendors that meet both criteria, ensuring accurate match.

User wants to narrow down vendors by a specific price range for their budget.

Given that the user inputs a price range in the filter options, when they search for vendors, then the results should include only those vendors whose service prices fall within the provided range.

User sorts the vendor list based on availability for an upcoming event date.

Given that the user has selected an event date, when they click on the 'Sort by Availability' option, then the system should prioritize and display vendors who are available on that date at the top of the results list.

User conducts a search without entering any filters to view all available vendors.

Given that the user initiates a search without any selected filters, when they perform the search, then the system should display a complete list of all vendors along with a message indicating the total number of vendors found.

User seeks to save their search criteria for future use.

Given that the user has applied a set of filters while searching for vendors, when they opt to save the search configuration, then the system should successfully save the criteria and allow the user to access it later from their account.

User encounters an error while filtering vendor profiles, causing frustration and confusion.

Given that the user applies certain filters and the system fails to respond accordingly, when they report the issue, then the system should provide an error message detailing the problem and suggesting corrective actions.

Vendor Certification Verification

User Story: As an event coordinator, I want to see verified certifications for vendors so that I can trust that they are qualified and compliant with industry standards.
Description: To enhance trust and credibility, this feature will allow the platform to verify vendor certifications and licenses. Implementing a verification system ensures that all listed vendors meet industry standards and possess valid credentials. This functionality not only increases user confidence in vendors but also helps maintain the overall integrity of the VenueConnect platform by ensuring compliance with local regulations.
Acceptance Criteria: Vendor Certification Verification during Onboarding Process

Given a new vendor is added to the VenueConnect platform, when the administrator submits the vendor's certification documents for verification, then the system must verify the documents against the relevant industry standards and return a status of 'Verified' or 'Not Verified' within 24 hours.

User Access to Verified Vendor Profiles

Given an event coordinator is searching for vendors, when they view the vendor profiles, then only the vendors with a 'Verified' status should be displayed along with their certifications highlighted in the profile.

Notification System for Certification Expiry

Given a vendor has a certification that is nearing its expiry date, when the system detects this, then an automated notification should be sent to the vendor and the admin at least 30 days before the expiration.

Audit Trail of Verification Requests

Given a verification request has been submitted for a vendor's certification, when the request is processed, then the system must log the request and the status updates in an accessible audit trail for review.

User Feedback on Vendor Verification Reliability

Given that a user has worked with a vendor, when they complete a survey regarding their experience, then the survey should include a question regarding the reliability of the vendor's verified certifications and allow a rating scale of 1-5.

API for Third-Party Verification Systems

Given the requirement to integrate third-party certification verification systems, when a vendor submits their certification, then the system must be able to communicate with the third-party API to validate the certification and return a verification result within 10 seconds.

Review Process for 'Not Verified' Vendors

Given a vendor has been marked as 'Not Verified', when an event coordinator attempts to book this vendor, then a warning message must appear informing them of the vendor's verification status, with options to proceed or select another vendor.

Vendor Communication Tools

User Story: As an event coordinator, I want to communicate directly with vendors through the platform so that I can easily ask questions and discuss my event needs without leaving the site.
Description: Integrate communication tools that allow event coordinators to directly message vendors through the platform. This feature will facilitate easy and timely communication, enabling users to ask questions, negotiate terms, and establish rapport with vendors before making selections. Offering built-in communication reduces the need for external messaging services and keeps all transaction-related discussions centralized within VenueConnect.
Acceptance Criteria: Event Coordinator Messages a Vendor Regarding Services and Availability

Given an event coordinator is logged into VenueConnect, When they navigate to a vendor's profile and click on 'Message Vendor', Then a messaging interface opens allowing them to send a direct message to the vendor, and they receive a notification that the message was sent successfully.

Vendor Receives and Responds to Coordinator Messages

Given a vendor received a message from an event coordinator through VenueConnect, When they log in and view their messages, Then they can read the message and respond to the event coordinator through the same messaging interface, and the coordinator receives a notification of the vendor's response.

Coordinator Views Message History with a Vendor

Given an event coordinator has previously communicated with a vendor, When they navigate to the vendor’s profile and select 'View Messages', Then they can see a complete history of all messages exchanged with that vendor in chronological order.

Notifications for New Messages

Given an event coordinator is logged into VenueConnect, When a new message is received from a vendor, Then they should receive a real-time notification within the platform indicating that a new message is available, ensuring they do not miss important communications.

Search Functionality within Messaging Tools

Given an event coordinator has multiple messaging threads with various vendors, When they use the search functionality in the messaging interface, Then they should be able to search for keywords or vendor names and see a filtered list of relevant conversations.

Message Attachment Options

Given an event coordinator is communicating with a vendor, When they compose a message, Then they should have the option to attach files such as documents or images, and the attachments should be sent successfully along with the message.

Security and Privacy Controls for Messaging

Given an event coordinator sends a message to a vendor through VenueConnect, When the vendor receives the message, Then the communication should be encrypted and only accessible to the involved parties, ensuring data confidentiality.

Analytics Dashboard for Vendor Performance

User Story: As an event coordinator, I want access to performance analytics for each vendor so that I can evaluate their past performance and make better-informed decisions about whom to hire.
Description: Create an analytics dashboard that provides insights into vendor performance metrics. This dashboard will display data such as average ratings, number of bookings, repeat customers, and customer feedback trends. By offering event coordinators a holistic view of vendor performance, they can make more informed decisions when selecting service providers, thereby enhancing the overall event quality.
Acceptance Criteria: Event coordinators need to access the analytics dashboard to evaluate the performance of various vendors for an upcoming corporate event. They log in to the VenueConnect platform, navigate to the 'Analytics' section, and select the 'Vendor Performance' dashboard to review metrics before making final vendor selections.

Given that the event coordinator has accessed the 'Vendor Performance' dashboard, When they view the metrics, Then the dashboard displays average ratings, number of bookings, repeat customers, and customer feedback trends for each vendor in a clear and readable format.

The lead event coordinator wants to compare vendors based on their performance metrics displayed on the analytics dashboard. They filter the vendors by average rating to identify the top-rated options for an upcoming wedding.

Given that the event coordinator applies a filter to show only vendors with an average rating above 4.0, When they view the results, Then the dashboard updates to display only the vendors meeting the rating criteria, listed in descending order.

An event coordinator is revisiting the analytics dashboard after a significant event. They want to analyze trends in customer feedback to identify any emerging issues or areas for improvement in vendor performance.

Given that it has been a month since the last data refresh, When the event coordinator refreshes the data, Then the dashboard displays updated metrics, including trends in customer feedback over the last 30 days, with clear indicators of positive or negative changes.

A new user, unfamiliar with the VenueConnect platform, wants to understand how to utilize the analytics dashboard to assess vendor performance. They access the help section for guidance on interpreting the data visualizations presented.

Given that the user is on the 'Vendor Performance' dashboard, When they click on the help icon, Then a pop-up tutorial appears explaining how to read the average ratings, bookings, repeat customers, and feedback trends.

An event coordinator wants to export vendor performance data from the analytics dashboard for presentation at a team meeting. They need the data in an easily consumable format.

Given that the event coordinator selects the export option, When they choose the format (CSV or Excel), Then the system generates and allows them to download a file containing vendor performance metrics in the selected format.

Real-Time Availability

An interactive calendar that provides real-time availability of vendors, enabling event coordinators to seamlessly check and book services based on their event timelines. This feature streamlines the planning process, avoids scheduling conflicts, and ensures a hassle-free booking experience.

Requirements

Vendor Availability Synchronization

User Story: As an event coordinator, I want to see real-time vendor availability so that I can book the necessary services without worrying about conflicts or double bookings.
Description: This requirement focuses on developing a robust mechanism for synchronizing vendor availability in real-time with the interactive calendar feature. It will allow event coordinators to view and interact with up-to-date availability information for all vendors, ensuring they can make informed booking decisions. The integration will also automate updates in case of last-minute cancellations or changes in vendor schedules. By streamlining this synchronization, it minimizes the risk of booking conflicts and enhances the overall user experience by providing accurate information that reflects the current state of vendor availability.
Acceptance Criteria: Event coordinator checks vendor availability for a wedding scheduled on June 15, 2025, using the interactive calendar in VenueConnect.

Given the event coordinator accesses the real-time availability calendar, when they select the date June 15, 2025, then they should see up-to-date availability for all vendors listed, showing who is booked and who is available.

An event coordinator receives an automated update notification for a vendor's availability change due to a last-minute cancellation.

Given the event coordinator is subscribed to notifications for vendor availability updates, when there is a change in a vendor's status, then they should receive an automatic notification within 5 minutes of the change occurring.

The event coordinator selects a vendor and initiates the booking process based on real-time availability.

Given the event coordinator chooses an available vendor from the calendar, when they attempt to book the vendor, then the booking should be confirmed immediately if the vendor's availability remains unchanged during the booking process.

An event coordinator wants to view and manage multiple vendors' availability for a series of upcoming events.

Given the event coordinator is on the interactive calendar page, when they view the calendar month of June, then they should see all vendor availabilities for every day in that month clearly marked for each respective vendor.

The event coordinator experiences a scheduling conflict while attempting to book a vendor.

Given the event coordinator tries to book a vendor that has just been taken by another user, when they click the 'Book Now' button, then they should receive a notification indicating that the vendor is no longer available and be prompted to select another available vendor.

Custom Filter for Vendor Search

User Story: As an event coordinator, I want to filter vendors based on specific criteria so that I can quickly find the best options for my event.
Description: This requirement entails creating customizable filters for the vendor search function. Event coordinators will be able to filter vendors based on various criteria such as service type, location, availability, and price range. This functionality will empower users to quickly narrow down their options and find the vendors that best match their specific event requirements. Implementing this feature will enhance user satisfaction by making the vendor selection process more efficient and tailored to individual needs.
Acceptance Criteria: Event Coordinator Searches for Vendors Based on Service Type and Location

Given an Event Coordinator is on the vendor search page, when they apply filters for 'Catering' and 'Downtown', then the results should display only those catering vendors located in the downtown area and available for the selected event date.

Event Coordinator Filters Vendors by Availability

Given that an Event Coordinator has selected a date for their event, when they apply the 'Available On My Date' filter, then only those vendors available on the selected date should be shown in the search results.

Event Coordinator Searches Vendors Within a Specific Price Range

Given an Event Coordinator is looking for vendors, when they set their budget filter between $500 and $2000, then the search results should populate vendors whose pricing falls within this specified range.

Event Coordinator Combines Multiple Filters for Vendor Search

Given an Event Coordinator wants to refine their search, when they apply filters for 'Photography', 'Available On My Date', and a budget under $1500, then the search results must include only photography vendors who meet all selected criteria.

Event Coordinator Views and Resets Applied Filters

Given an Event Coordinator has applied multiple filters, when they choose to reset the filters, then all applied filters should revert to default settings, and all available vendors should be displayed.

Event Coordinator Utilizes Filter Suggestions for Quick Selection

Given that an Event Coordinator is on the vendor search page, when they begin typing in the service type filter, then suggested options should appear based on common services, allowing for quick selection and search.

Event Coordinator Receives Notifications for Vendor Availability

Given an Event Coordinator checks vendor availability and selects a vendor, when that vendor's availability changes, then the Event Coordinator should receive a notification alerting them of the change.

Booking Confirmation Notifications

User Story: As an event coordinator, I want to receive a confirmation notification after booking a vendor so that I can have peace of mind that my arrangements are secure and acknowledged by the vendor.
Description: This requirement involves implementing an automated notification system that sends booking confirmations to both the event coordinator and the vendor upon successful booking of a service. The notifications will include essential details such as the event date, time, vendor details, and any specific requests made during booking. This feature not only enhances communication between the parties involved but also reduces the chances of miscommunication and ensures that all stakeholders are informed of the confirmed arrangements.
Acceptance Criteria: Booking Confirmation Notification for Event Coordinator

Given the event coordinator successfully books a service, When the booking is confirmed, Then the event coordinator receives an automated notification with event details including date, time, vendor information, and specific requests.

Booking Confirmation Notification for Vendor

Given a vendor's service is booked by an event coordinator, When the booking is confirmed, Then the vendor receives an automated notification containing the event date, time, and specific requests made by the coordinator.

Content Verification in Notifications

Given the automated notification system is triggered, When a notification is sent to both the event coordinator and the vendor, Then the content of the notification must accurately reflect the booking details as submitted by the coordinator.

Delayed Notification Handling

Given a successful booking that triggers an automated notification, When there is a delay in the system, Then both the event coordinator and vendor will receive their notifications within a maximum of 5 minutes post-booking confirmation.

Notification System Error Reporting

Given an error occurs in the notification system during a booking, When the event coordinator attempts to book a service, Then an error message is displayed, and the booking is not completed until the issue is resolved.

Testing User Interface for Alerts

Given the booking confirmation has been successfully processed, When the event coordinator and vendor check their respective dashboards, Then they should see a confirmation alert indicating the successful booking and access a summary of the event details.

Mobile Notification Capability

Given the booking confirmation process is completed, When the event coordinator or vendor has opted in for mobile notifications, Then they receive the confirmation details on their mobile devices through push notifications.

Cancellation Policy Display

User Story: As an event coordinator, I want to view the cancellation policy of each vendor before booking so that I can make decisions based on the terms and avoid unexpected fees.
Description: This requirement focuses on integrating a display feature for each vendor's cancellation policy within the booking interface. Users will have access to each vendor's terms regarding cancellations and changes, enabling them to make informed decisions while booking services. Highlighting this information will encourage transparency between the event coordinators and vendors, reducing the potential for disputes and misunderstandings based on cancellation scenarios.
Acceptance Criteria: Viewing a vendor's cancellation policy prior to booking.

Given an event coordinator is viewing the booking interface, when they select a vendor, then the cancellation policy for that vendor is displayed clearly and prominently within the interface.

Comparing cancellation policies of multiple vendors.

Given an event coordinator has selected multiple vendors for a single event, when they view the comparison section, then each vendor's cancellation policy is displayed side by side for easy comparison.

Accessing cancellation policy after booking a vendor's service.

Given an event coordinator has booked a vendor, when they navigate to their booking history, then they can access and view the cancellation policy for that vendor directly from their booking details.

Updating the cancellation policy information for a vendor.

Given an admin user is managing vendor information, when they enter updated cancellation policy details, then the new policy is saved and displayed appropriately in the vendor's booking interface within 5 minutes.

Ensuring cancellation policy compliance during customer communication.

Given an event coordinator initiates communication with a vendor about their service, when the coordinator references the cancellation policy, then the vendor confirms the accuracy of the displayed policy.

Receiving notifications related to changes in cancellation policy.

Given an event coordinator has previously booked a vendor, when that vendor updates their cancellation policy, then the coordinator receives an automated notification within 24 hours of the change.

Using mobile app to view cancellation policy.

Given an event coordinator is using the mobile app, when they are reviewing vendor options, then they can access and read the cancellation policy for each vendor in a mobile-friendly format.

Multi-Event Scheduling Capability

User Story: As an event coordinator, I want to schedule multiple events and book vendors simultaneously so that I can manage my time and resources more efficiently during busy periods.
Description: This requirement focuses on allowing event coordinators to schedule multiple events simultaneously using the real-time availability feature. The capability will enable users to book vendors across different events without having to navigate away from the current interface. This feature aims to enhance convenience and efficiency, ultimately leading to a more streamlined planning experience, especially for coordinators handling concurrent events.
Acceptance Criteria: Event coordinator scheduling multiple vendor services for different events at the same time.

Review & Rating System

A robust peer-driven system that allows event coordinators to leave reviews and ratings for vendors they've worked with. This enhances accountability and provides valuable feedback to prospective clients, helping them make better-informed choices based on shared experiences.

Requirements

Vendor Review Submission

User Story: As an event coordinator, I want to submit reviews and ratings for the vendors I have used so that other coordinators can make better decisions based on my experiences.
Description: This requirement involves creating an interface that enables event coordinators to submit reviews and ratings for vendors they have worked with. The interface will include fields for a text review, a star rating system, and a submission confirmation mechanism. This feature is crucial for enhancing accountability within the vendor ecosystem, as it allows users to share their experiences and provide constructive feedback, which in turn assists prospective clients in making informed decisions when selecting vendors for their events. By integrating this feature into VenueConnect, we enhance the user experience and foster a community of shared knowledge among event professionals.
Acceptance Criteria: Event coordinator navigates to the vendor review submission interface from their dashboard after completing an event.

Given the event coordinator is logged into VenueConnect, when they select a vendor from their past events, then they should see an option to submit a review and a rating.

Event coordinator submits a review for a vendor, providing a text review and a star rating.

Given the review submission form is displayed, when the event coordinator enters a valid text review up to 500 characters and selects a star rating from 1 to 5, then they should be able to click the 'Submit' button successfully.

Event coordinator submits a review and receives confirmation of their submission.

Given the review and rating have been entered correctly, when the event coordinator clicks on 'Submit', then a confirmation message should appear, indicating the review was submitted successfully.

Event coordinator tries to submit a review without selecting a star rating.

Given the review submission form is displayed, when the event coordinator does not select a star rating and attempts to submit the review, then an error message should appear prompting them to select a star rating.

Event coordinator attempts to submit a review with text that exceeds the character limit.

Given the review submission form is displayed, when the event coordinator enters a text review exceeding 500 characters and clicks 'Submit', then an error message should indicate that the review exceeds the character limit.

Vendor is notified when a new review has been submitted for them.

Given a review has been submitted for a vendor, when the submission is processed, then the vendor should receive a notification about the new review to their registered email address.

Review Display for Vendors

User Story: As a prospective client, I want to see vendor reviews and ratings so that I can evaluate their reliability and quality based on others' experiences.
Description: This requirement entails creating a section on vendor profiles that displays aggregate reviews and ratings from event coordinators. The review display will feature a summary of the average ratings, individual reviews, and the ability to sort or filter reviews based on different criteria (e.g., most recent, highest rating). This functionality will not only enhance transparency within the platform but will also empower potential clients to assess vendors based on peer feedback. By integrating this feature, VenueConnect bolsters user confidence and promotes quality interactions between clients and vendors.
Acceptance Criteria: Display Average Rating for Vendors

Given a vendor profile with multiple reviews, when an event coordinator views the profile, then the average rating should be displayed prominently at the top of the review section.

List Individual Reviews

Given a vendor profile, when the review section is expanded, then individual reviews left by event coordinators should be displayed in chronological order, with the most recent review at the top.

Sort Reviews by Criteria

Given a vendor profile with multiple reviews, when an event coordinator selects a sorting option (e.g., 'Most Recent' or 'Highest Rating'), then the reviews should be re-ordered according to the chosen criteria without refreshing the page.

Filter Reviews by Rating

Given a vendor profile, when an event coordinator uses the rating filter option, then only reviews that meet the selected rating criteria should be displayed in the review section.

Display Review Submission Dates

Given a vendor profile with reviews, when an event coordinator views the reviews, then the date each review was submitted should be displayed alongside the reviewer’s name.

Show Reviewer Credentials

Given a vendor profile, when an event coordinator views the reviews section, then the credentials or details of the event coordinators who left reviews should be displayed to provide context about the reviewer’s experience.

User Feedback on Review Helpfulness

Given a vendor profile with multiple reviews, when an event coordinator views the reviews, then they should be able to mark reviews as helpful or not, and the total helpful marks should be displayed next to each review.

Review Moderation System

User Story: As a moderator, I want to review and manage user-submitted vendor feedback so that I can ensure the quality and integrity of the reviews displayed.
Description: This requirement focuses on establishing a moderation system to ensure the integrity and reliability of the reviews submitted by event coordinators. Moderators will have the ability to approve, reject, or flag reviews based on pre-defined criteria, which will help maintain the quality of feedback provided on vendor profiles. Implementing a moderation system is vital for preventing spam and ensuring that only legitimate, constructive feedback is visible to users. This feature will enhance trust within the community and uphold the reputation of the VenueConnect platform.
Acceptance Criteria: Moderator reviews a newly submitted vendor review for compliance with community guidelines.

Given the moderator is logged into the VenueConnect platform, when they navigate to the reviews section, then they should see a list of pending reviews that need approval, including options to approve, reject, or flag each review.

A moderator rejects a vendor review for not meeting quality standards.

Given the moderator selects a submitted review, when they choose to reject it, then the system should notify the review submitter with a message explaining the reason for rejection based on pre-defined criteria.

A vendor review is flagged by a moderator for potential spam.

Given a moderator reviews a vendor feedback and finds it suspicious, when they click the flag option, then the review should be marked as flagged, and an alert should be sent to the review team for further investigation.

A newly approved vendor review appears publicly on the vendor's profile page.

Given a review has been approved by a moderator, when a user visits the vendor's profile page, then the newly approved review should be visible and correctly formatted within the list of reviews.

A moderator searches for a specific vendor review using the search functionality.

Given the moderator is in the reviews management interface, when they enter search terms related to a specific vendor, then the results displayed should match the search criteria and include all relevant reviews.

The system logs the moderation actions taken by the staff.

Given that a moderator has approved, rejected, or flagged a review, when these actions occur, then the actions should be recorded in the moderation logs with timestamps and the moderator's ID for accountability.

The review moderation system generates a monthly summary report for the administrators.

Given the moderation system is in operation for a month, when the administrator requests a summary report, then the system should provide a detailed report of total reviews submitted, approved, rejected, and flagged reviews over the month.

Review Notification System

User Story: As a vendor, I want to be notified whenever I receive new reviews or ratings so that I can respond to feedback and improve my services.
Description: This requirement involves developing a notification system that alerts vendors when new reviews or ratings are submitted about them. Vendors will receive notifications via email or the application dashboard, allowing them to stay informed about their performance and respond to feedback accordingly. This feature enhances engagement between vendors and event coordinators, encouraging vendors to address any concerns raised in reviews while also allowing them to maintain their reputations. Notifications are essential for fostering a responsive and proactive vendor community within VenueConnect.
Acceptance Criteria: Vendor receives notification upon new review submission.

Given a vendor has an active account, when a new review is submitted by an event coordinator, then the vendor should receive an email notification and an in-app dashboard alert.

Review notifications include essential details.

Given a vendor receives a review notification, when the notification is opened, then it will display the reviewer's name, date of review, rating given, and the review content.

Vendors can acknowledge reviews after receiving notifications.

Given a vendor has received a notification about a new review, when they log into the application, then they should see an option to respond or acknowledge the review directly from the notifications section.

Delivery of notifications is timely and reliable.

Given a new review is submitted, when the review submission process is complete, then the vendor must receive the notification within 5 minutes to ensure timely engagement.

Vendors can manage notification settings.

Given a registered vendor, when they access their account settings, then they should be able to toggle notification preferences for email and in-app alerts on or off.

System handles multiple notifications effectively.

Given that multiple reviews are submitted for a vendor, when the notifications are triggered, then the vendor should receive a summary email that lists all reviews received within a 24-hour period to avoid inbox clutter.

Testing for notification failures and retries.

Given that a review is submitted, when there is a failure in the email server, then the system should retry sending the email notification up to 3 times while logging error details for each failure.

Review Analytics Dashboard

User Story: As a vendor, I want to access an analytics dashboard with my review data so that I can analyze performance trends and areas for improvement.
Description: This requirement encompasses the creation of an analytics dashboard for vendors that aggregates review data, including average ratings, number of reviews received, and sentiment analysis of the comments. This dashboard will provide vendors with insights into their performance and customer satisfaction levels over time. By integrating this feature, we empower vendors to identify areas for improvement and adjust their offerings based on real feedback, which ultimately enhances their service quality and client satisfaction.
Acceptance Criteria: Review Analytics Dashboard displays average rating and number of reviews for each vendor based on user input.

Given a vendor's portfolio is displayed, when users submit their reviews and ratings, then the Review Analytics Dashboard must accurately calculate and display the average rating and the total number of reviews received.

The sentiment analysis feature interprets review comments on the Review Analytics Dashboard.

Given a collection of reviews of varying tone, when the analytics dashboard processes these reviews, then it should categorize sentiment as positive, negative, or neutral with at least 90% accuracy.

Vendors access their Review Analytics Dashboard and find actionable insights to improve their services.

Given a complete set of review data is available, when a vendor views their dashboard, then they should see insights such as trends in their ratings over time and detailed comments highlighting specific areas for improvement.

The Review Analytics Dashboard is responsive and functional across various devices.

Given a user accesses the dashboard on different devices (desktop, tablet, mobile), when the dashboard is loaded, then it should be fully functional, maintaining the layout and all interactive elements across devices.

Vendors can filter their reviews based on date ranges and rating thresholds.

Given the Review Analytics Dashboard is loaded, when a vendor applies a filter for a specific date range or rating threshold, then the displayed data should update to reflect those criteria accurately and without error.

The dashboard must comply with data privacy standards regarding user-generated content.

Given user reviews are storied, when a review is submitted, then the dashboard must anonymize personally identifiable information and be compliant with GDPR guidelines.

Instant Messaging Integration

A built-in messaging feature that allows direct communication between event coordinators and vendors. This promotes timely discussions around services, pricing, and event details, fostering quick decisions and enhancing collaboration.

Requirements

Direct Messaging Functionality

User Story: As an event coordinator, I want to communicate instantly with vendors through VenueConnect so that I can ensure timely discussions about services and make quick decisions to facilitate event planning.
Description: The Direct Messaging Functionality allows event coordinators and vendors to communicate in real-time through a built-in messaging interface within the VenueConnect platform. This requirement enhances collaboration by providing an immediate communication channel for discussing event logistics, service offerings, and pricing in a centralized manner. The feature should allow for text, images, and file sharing, ensuring all pertinent information can be exchanged. Benefits include reduced response times, improved coordination, and the ability to track conversations for future reference, ultimately leading to smoother event planning processes.
Acceptance Criteria: Event coordinator initiates a conversation with a vendor regarding an upcoming event's logistics.

Given an event coordinator is logged into VenueConnect, When they select a vendor and click on 'Send Message', Then the message window appears allowing the entry of text, images, or files for sharing.

Vendor receives a message from the event coordinator and needs to respond.

Given a vendor receives a message notification on VenueConnect, When they click on the notification, Then they see the message and can reply within the messaging interface.

Both the event coordinator and vendor are engaged in an ongoing conversation about service offerings.

Given multiple messages have been exchanged, When either user accesses the messaging feature, Then the complete conversation history is visible for reference.

An event coordinator wants to share event layout files with a vendor.

Given the event coordinator is in a chat with the vendor, When they click on 'Attach File' and select a layout file, Then the file is successfully uploaded and shown in the message thread.

A vendor needs to send images of their services to the event coordinator.

Given the vendor is logged into VenueConnect, When they choose to send an image in the messaging app, Then the image is successfully uploaded and displays in the current conversation.

Both the event coordinator and vendor need to search for previous messages related to a specific topic.

Given the user initiates a search in the messaging interface, When they enter a keyword related to their conversation, Then the relevant messages containing that keyword are displayed in the results.

An event coordinator wants to receive notifications for new messages from a vendor.

Given the notification settings are enabled, When the vendor sends a new message, Then the event coordinator receives a push notification on their device.

Notification System for New Messages

User Story: As a vendor, I want to receive notifications for new messages on VenueConnect so that I can respond promptly to inquiries from event coordinators and maintain effective communication.
Description: The Notification System for New Messages is a requirement that ensures event coordinators and vendors receive real-time alerts when they receive new messages. This feature should integrate with both email and in-app notifications to ensure users are immediately aware of communications, allowing them to respond quickly and efficiently. By keeping users informed, this requirement supports instant replies and fosters a collaborative environment. The expected outcome is that users remain engaged with ongoing discussions without delay, enhancing the overall event management experience.
Acceptance Criteria: Event Coordinator receives a new message from a vendor during an event planning session, and it is crucial for them to be notified immediately to address any urgent questions.

Given that the Event Coordinator has the notification system enabled, when a new message is received, then the Event Coordinator shall receive a push notification on their app within 3 seconds, and an email notification shall be sent instantly to their registered email address.

A vendor sends a message to the event coordinator inquiring about pricing details before finalizing a service for an event, expecting a quick response.

Given that the vendor has sent a message, when the message is sent successfully, then the event coordinator shall receive both an in-app notification and an email notification alerting them of the new message within 5 seconds.

An event coordinator is using the VenueConnect platform on a mobile device during a conference and needs to stay updated on ongoing communications with vendors.

Given that the event coordinator is logged into the VenueConnect app on their mobile device, when a new message is received, then the app should display an unobtrusive banner notification on the screen and vibrate the device to alert the coordinator immediately.

A high-profile event requires multiple interactions between the event coordinator and various vendors, necessitating effective communication.

Given that multiple messages have been exchanged, when a new message is received, then the notification system shall consolidate alerts within a notification center in-app, allowing the event coordinator to review all recent communications with a single tap.

Event coordinators often need to check messages while multitasking, ensuring they do not miss important communications from vendors.

Given that the notification system is active, when a new message is received, then the system shall provide a visual notification badge on the app icon, incrementing the badge count for every unread message without obstructing the user's current tasks.

During a busy event weekend, the event coordinator has to manage multiple time-sensitive communications simultaneously.

Given that the event coordinator has multiple vendors messaging them, when new messages are received, then the notification system shall prioritize messages based on sender importance, ensuring critical notifications are displayed first for immediate attention.

Search and Filter Messaging History

User Story: As an event coordinator, I want to search and filter my messaging history so that I can quickly find important discussions relevant to my event planning and decisions.
Description: The Search and Filter Messaging History requirement allows users to easily access past conversations through effective search and filter options. This feature should enable users to search by keywords, dates, and involved parties, ensuring they can quickly retrieve any past discussions relevant to their events. This capability enhances productivity by saving time that would otherwise be spent scrolling through historical messages. It also provides users with a way to reference previous conversations for clarity or follow-ups during the planning process.
Acceptance Criteria: User searches for a specific keyword in messaging history.

Given a user is on the messaging history page, when they enter a keyword and click the search button, then the system displays all messages containing that keyword sorted by date.

User filters messaging history by a specific date range.

Given a user is on the messaging history page, when they select a start and end date from the date filter and apply it, then the system displays only the messages sent or received within that date range.

User filters messaging history by involved parties.

Given a user is on the messaging history page, when they select one or more involved parties from the filter options and apply it, then the system displays only the messages that include the selected parties.

User views detailed information of a specific message from search results.

Given a user has performed a search or applied filters, when they click on a specific message in the search results, then the system displays the full message content along with timestamp and sender/receiver information.

User resets search and filter options to view all messaging history.

Given a user has applied search or filter options, when they click the reset button, then the system clears all search and filter criteria and displays the complete messaging history.

User receives an error message for invalid search inputs.

Given a user is on the messaging history page, when they enter an invalid keyword or incorrect date range for the search, then the system displays an appropriate error message indicating no results found.

User accesses messaging history on a mobile device.

Given a user is logged into the VenueConnect platform on a mobile device, when they navigate to the messaging history section, then the interface adjusts to maintain usability and displays all search and filter functionalities effectively.

Message Threading

User Story: As a vendor, I want to have threaded messages for discussions on different topics so that I can follow specific conversations more easily without losing track of the context.
Description: The Message Threading requirement introduces a way for users to engage in organized discussions regarding specific topics within a single event. This feature allows messages related to a particular subject or question to be grouped together, making it easier for users to follow conversations without losing context. By maintaining conversation integrity, the threading feature enhances clarity and user experience and enables better tracking of various discussions simultaneously, leading to more organized communication overall.
Acceptance Criteria: User initiates a new thread for a vendor regarding a specific service for an upcoming event, and all messages related to that service are grouped together in a dedicated thread for clarity.

Given that the user initiates a message thread for a vendor, when the user sends a message, then the message should be displayed within the correct thread grouped by the indicated topic or question.

A user wants to review past communications about catering services for an event, ensuring that the messages are well-organized and timestamped for context.

Given that a user accesses the catering message thread, when they view the thread, then all messages should be displayed in chronological order with the correct timestamps and grouped under the appropriate subject.

An event coordinator needs to refer back to a discussion about venue setup hours ahead of an event, ensuring they can quickly locate the necessary messages.

Given that the event coordinator opens the messaging interface, when they filter messages by thread for venue setup, then the relevant messages should be easily accessible and displayed under the venue setup thread for efficient reference.

Multiple users are discussing different aspects of an upcoming event, and they want to ensure that conversations don’t overlap or get mixed up, maintaining clarity in discussions.

Given that multiple threads are ongoing, when a user sends a message in a specific thread, then it should only appear in that thread and not affect or show up in other unrelated threads.

A user accidentally replies to a message outside the correct thread and wants to ensure that the messaging system prevents confusion by redirecting their response.

Given that the user attempts to reply to a message in a different thread, when they click 'reply', then the system should prompt them to confirm which thread they want their message to appear in, ensuring organized communication.

An event coordinator wishes to delete an irrelevant message from a specific thread to keep the conversation relevant and focused on the topic.

Given that a user selects a message in a thread, when they choose to delete the message, then that message should be removed from the thread without affecting messages in other threads.

A vendor wants to ensure they have access to all messages related to their service under a specific thread, thereby facilitating better understanding and timely responses.

Given that the vendor opens the messaging feature, when they navigate to the relevant service thread, then they should see all past and current messages pertaining to that service grouped for easy reference.

Message Read Receipts

User Story: As an event coordinator, I want to see read receipts for my messages so that I know when vendors have seen my communications and plan my follow-ups accordingly.
Description: The Message Read Receipts requirement allows users to see when their messages have been read by the recipient. This feature enhances communication transparency by providing users with confirmation that their messages have been acknowledged. It enables better planning and follow-up by indicating the engagement level of the recipient, thus allowing senders to adjust their communication strategies accordingly. This functionality is critical for ensuring timely responses and fostering collaborative dialogue between event coordinators and vendors.
Acceptance Criteria: Event coordinator sends a message to a vendor regarding event details and expects to see a read receipt when the vendor has viewed the message.

Given that a message is sent from the event coordinator to the vendor, when the vendor opens the message, then the event coordinator should see a 'Read' receipt next to the sent message indicating it has been viewed.

A vendor receives a message from an event coordinator and reads it on their mobile device outside of the web application.

Given that a vendor has a message sent to them, when they read the message on a mobile device, then the event coordinator should receive a 'Read' receipt in the web application.

An event coordinator wants to confirm if a vendor has acknowledged important logistical changes communicated via messaging.

Given that the event coordinator has sent a message containing important logistical changes, when the vendor reads the message, then the read receipt should reflect the time of reading, allowing the coordinator to track acknowledgment easily.

A user checks the message history to see which messages have been read or unread.

Given that a user is viewing their message history, when they look for read receipts, then they should see clear indicators (such as check marks or timestamps) for which messages have been read and which are still unread.

An event coordinator sends multiple messages to a vendor and wants to ensure all messages are acknowledged appropriately.

Given that multiple messages have been sent to a vendor, when the vendor reads them, then the event coordinator must receive a read receipt for each message, confirming individual acknowledgment.

A vendor wants to review their communication with the event coordinator and check which messages have been read.

Given that the vendor is reviewing past messages, when they view a message list, then they should clearly see read receipts indicating which messages have been acknowledged, facilitating easier follow-up.

Customized Vendor Recommendations

An algorithm-driven recommendation engine that suggests vendors based on past event types, client preferences, and specific needs. This personalized approach simplifies the search process and enhances user experience by connecting coordinators with vendors that best match their requirements.

Requirements

Vendor Matching Algorithm

User Story: As an event coordinator, I want a system that suggests the best vendors based on my past events and preferences so that I can save time and improve the quality of my event.
Description: The Vendor Matching Algorithm requirement involves developing a sophisticated algorithm that analyzes historical event data, client preferences, and specific event needs to generate tailored vendor recommendations. This functionality will leverage machine learning techniques to continuously improve accuracy as more data is processed, ensuring that users receive the most relevant vendor suggestions. This requirement enhances the overall user experience by reducing time spent searching for vendors, ultimately streamlining the event planning process and increasing the likelihood of successful vendor-client matches.
Acceptance Criteria: User accesses the Vendor Matching feature after selecting an event type and entering client preferences.

Given the user enters a specific event type and preferences, when the user clicks on 'Get Recommendations', then the system should return a list of at least 5 vendor recommendations that match the criteria with a relevance score of 80% or higher.

User reviews vendor recommendations to confirm that they meet client needs and expectations.

Given the list of vendor recommendations is displayed, when the user clicks on a vendor's profile, then the vendor profile should display information including service offerings, pricing, and 3 client reviews.

User interacts with the algorithm to check if it adapts to new client preferences over time.

Given the user provides feedback on the vendor recommendations received, when the user marks a recommendation as 'unhelpful', then the system should log this feedback and adjust future recommendations to minimize similar suggestions by at least 20% in the next cycle.

User wants to verify the accuracy and relevance of the recommendations via historic performance.

Given the user accesses a report of past vendor matches, when the user compares those matches with the recommendations given, then at least 75% of the suggested vendors should have a historical success rate with similar events.

User seeks to conduct a search with various filters applied to refine vendor suggestions.

Given the user applies additional filters (e.g., budget range, location, services needed), when the user clicks on 'Apply Filters', then the system should return an updated list that reflects the filters applied, with results retrievable within 5 seconds.

User wants to ensure the algorithm provides new vendor suggestions for events outside their typical preferences.

Given the user has a set preference profile, when the user selects an event type that they have never held before, then the system should suggest at least 3 vendors that cater specifically to that new event type.

User provides additional data about past events to improve future recommendations.

Given the user inputs data from at least 3 past events, when the user submits this data, then the system should integrate this information into the algorithm and adjust features or recommendations accordingly in the next cycle.

User Preference Profiles

User Story: As a user, I want to set up a preference profile so that I can receive recommendations tailored to my unique needs and event types.
Description: The User Preference Profiles requirement mandates the creation of customizable profiles for users that store their past event types, preferred vendors, and specific criteria for vendor selection. This feature will enable users to input detailed information about their requirements and preferences, which the vendor matching algorithm can utilize to refine recommendations. By encouraging users to personalize their profiles, this requirement aims to improve satisfaction with vendor suggestions, fostering long-term user engagement with VenueConnect.
Acceptance Criteria: User logs into VenueConnect and navigates to their profile settings to customize their vendor preferences, including past events and selected criteria.

Given the user is logged into their VenueConnect account, when they access the profile settings page, then they should see an option to create and edit their vendor preferences, including fields for past events and criteria for vendor selection.

A user updates their vendor preference profile and saves the changes successfully.

Given the user has filled out their vendor preference fields, when they click the 'Save Preferences' button, then their changes should be stored and a confirmation message should appear, indicating successful save of updates.

The system automatically generates a list of recommended vendors based on the updated user preference profile after a user completes their profile customization.

Given the user has saved their preference profile, when they navigate to the vendor recommendations section, then the system should display a list of at least five recommended vendors that match the user's profile criteria.

The user views their list of past events and selects one to further refine vendor recommendations based on that specific event type.

Given the user has past events stored in their profile, when they select a past event, then the vendor recommendations should adjust to reflect only those vendors who are relevant to that specific event type.

A user wishes to delete a saved vendor preference from their profile.

Given the user is viewing their saved vendor preferences, when they select a vendor and click the 'Delete' button, then that vendor should be removed from their preference list and a confirmation message should be displayed.

The user accesses their recommendations after a month of profile usage to evaluate the effectiveness of the vendor suggestions provided.

Given the user has been using VenueConnect for a month, when they access the recommendations page, then they should see an analysis report indicating the number of successful matches used from the recommendations and user satisfaction ratings.

The system ensures that user data privacy is maintained while storing customizable profiles and preferences.

Given a user's vendor preferences are stored in the system, when performing any data retrieval or sharing, then the system must comply with all applicable data protection regulations and ensure user information is anonymized where necessary.

Feedback Loop for Recommendations

User Story: As a user, I want to provide feedback on the vendor recommendations I receive so that I can help improve the accuracy of future suggestions.
Description: The Feedback Loop for Recommendations requirement focuses on implementing a mechanism that allows users to provide feedback on vendor recommendations received through the system. This feedback will be invaluable for tuning the recommendation algorithm, enabling iterative improvements based on user satisfaction and preferences. By gathering and analyzing feedback, VenueConnect can continuously enhance the accuracy and relevance of vendor suggestions, creating a more user-driven experience and fostering loyalty.
Acceptance Criteria: User submits feedback on a vendor recommendation after an event.

Given a user who has received vendor recommendations, when they submit feedback indicating satisfaction or dissatisfaction, then the feedback should be recorded in the system and linked to the specific vendor for future reference.

Admin reviews aggregated feedback on vendor recommendations from users.

Given an admin user, when they access the analytics dashboard, then they should see a comprehensive report that aggregates user feedback on vendor recommendations over the past quarter.

User updates their feedback on a previously provided recommendation.

Given a user who has previously provided feedback on a vendor recommendation, when they navigate to the feedback management section and update their feedback, then the system should successfully update the feedback without creating duplicates.

System alerts user when feedback on their recommendation is successfully submitted.

Given a user who has submitted feedback, when the submission is complete, then the system should display a confirmation message indicating that their feedback has been successfully recorded.

User gives specific comments about their experience with a vendor.

Given a user providing feedback on a vendor, when they enter comments in the feedback form, then the comments should be saved and associated with the corresponding vendor recommendation in the database.

Feedback influences future vendor recommendations for a user.

Given a user who has submitted feedback indicating a preference for certain types of vendors, when they request new vendor recommendations, then the system should prioritize vendors that align with their feedback.

User can easily access and view previous feedback submissions.

Given a user logged into their account, when they navigate to the feedback history section, then they should see a list of all their previous feedback submissions linked to the respective event and vendor.

Integration with Vendor Systems

User Story: As an event planner, I want to see real-time availability and pricing from vendors so that I can make informed choices when planning my events.
Description: The Integration with Vendor Systems requirement outlines the need for seamless connection between VenueConnect and vendors' management systems. This integration will allow real-time updates for availability, pricing, and service offerings directly from vendors, ensuring users access the most up-to-date vendor information. By including this functionality, VenueConnect enhances the accuracy of recommendations and helps users make informed decisions quickly, ultimately improving event coordination efficiency.
Acceptance Criteria: As an event coordinator, I want to seamlessly connect VenueConnect with external vendor management systems so that I can receive real-time updates on vendor availability and pricing during the planning phase of an event.

Given the system is connected to a vendor management system, when a vendor updates their availability or pricing, then the changes should reflect in VenueConnect immediately without requiring a manual refresh.

As a user of VenueConnect, I need to be able to see a list of vendors that match my event requirements based on the real-time data provided by their systems so that I can make informed decisions more quickly.

Given that the user has specified event criteria, when they access the vendor recommendations section, then the list of suggested vendors must include only those who are currently available and meet the specified criteria based on real-time data.

As an event planner, I want to receive notifications of any changes in vendor status to stay updated on my options as I make decisions for my event.

Given that a vendor's status has changed, when the integration detects the change, then the system should send an automatic notification to the event planner informing them of the change in status.

As an event coordinator, I want to ensure that the prices displayed in VenueConnect reflect the most current pricing from vendors to avoid discrepancies in budgeting.

Given that the user is reviewing vendor details, when the user checks the pricing information, then the displayed prices must correspond to the real-time pricing provided by the vendor management system at the time of review.

As a user, I want to filter vendor suggestions based on real-time updates so that I can prioritize my selections based on their current offerings and services.

Given the real-time data from vendor management systems, when a user applies filters to vendor suggestions, then the results should dynamically update to show only those vendors matching the applied filters in real-time.

As a system administrator, I want to regularly audit the integration with vendor systems to ensure it's functioning correctly and data is being accurately reflected in VenueConnect.

Given a scheduled audit process is established, when the system performs an audit check, then it should confirm that data from vendor systems is correctly synchronized with VenueConnect and report any discrepancies for review.

Reporting Analytics on Vendor Performance

User Story: As a coordinator, I want to access performance analytics on recommended vendors so that I can choose the most reliable partners for my events.
Description: The Reporting Analytics on Vendor Performance requirement involves creating analytics tools that provide insights into vendor performance based on user interactions and event outcomes. By aggregating data such as user ratings, event success rates, and communication logs, this feature will empower users to make data-driven decisions when selecting vendors. This functionality will significantly enhance the value of the VendorConnect platform, allowing users not only to receive recommendations but to understand the performance context of each vendor, leading to improved selection processes.
Acceptance Criteria: User views vendor performance analytics after an event to evaluate vendor effectiveness for future bookings.

Given a user has access to event analytics, when they select the 'Vendor Performance' report, then they should see a dashboard displaying vendor ratings, event success rates, and communication logs for the selected period.

User filters vendor analytics to view only specific types of events and their corresponding vendor performances.

Given a user is on the 'Vendor Performance' report page, when they apply filters for event type and date range, then the displayed results should only include vendors relevant to the selected filters.

User receives alerts about significant changes in vendor performance trends over time.

Given a user subscribes to performance alerts, when there are notable changes in a vendor's ratings or success rates, then the user should receive an email notification detailing the changes.

User compares vendor performance metrics side by side to make informed decisions.

Given a user selects multiple vendors, when they choose the 'Compare Vendors' option, then they should see a comparison chart displaying key performance metrics of the selected vendors side by side.

User accesses historical vendor performance data to assess long-term reliability.

Given a user wants to analyze historical data, when they navigate to the 'Historical Performance' section, then they should see vendor performance data dating back at least 12 months.

User generates a performance summary report for presentation to stakeholders.

Given a user has filtered vendor performance analytics, when they select the 'Generate Report' option, then a PDF summary report should be created with the selected data, ready for download.

User integrates vendor performance data with their event planning tools for streamlined decision-making.

Given a user is using VenueConnect's event planning tools, when they access the vendor selection feature, then they should see integrated performance insights alongside vendor recommendations in real-time.

Secure Payment Gateway

A secure method for event coordinators to process payments directly within the platform, enhancing convenience and protecting financial transactions. This feature builds trust by providing a safe payment environment, streamlining the process from booking to payment.

Requirements

Multi-Currency Support

User Story: As an event coordinator, I want the ability to accept payments in different currencies so that I can cater to clients from various countries and make the payment process seamless for them.
Description: The Secure Payment Gateway must support multiple currencies to facilitate international transactions, allowing event coordinators to accept payments in various currencies based on the user's location and preferences. This enhances the platform's usability for a global audience and improves customer convenience by providing flexibility in payment options. By incorporating currency conversion capabilities, the feature will ensure transparency in pricing, automatically calculating amounts based on real-time exchange rates, and thus attracting a broader range of clients who may prefer to transact in their native currency. Additionally, integrating with currency conversion APIs will allow seamless updates of rates to ensure accuracy in transactions.
Acceptance Criteria: User initiates a payment process using the Secure Payment Gateway while located in Europe and prefers to pay in Euros.

Given the user selects Euros as their payment currency, when they enter the payment details and submit the transaction, then the system should process the payment using the latest exchange rate and display the transaction amount in Euros with no discrepancies.

An event coordinator logged in from the United States wants to offer attendees from Brazil the option to pay in Brazilian Real.

Given that the event coordinator sets Brazilian Real as a payment option, when an attendee selects this option at checkout, then the system should automatically convert the amount to Brazilian Real using a reliable currency conversion API and display the correct equivalent to the attendee.

A user checks the pricing of an event in multiple currencies to compare costs before making a booking.

Given the user is on the event detail page, when they select different currencies from a dropdown list, then the system should update the displayed price for the event in real-time according to the selected currency based on the current exchange rates.

An event coordinator needs to confirm the total amount received in their account after a payment is processed in a foreign currency.

Given the payment is successfully processed in a foreign currency, when the event coordinator checks their account balance, then the amount should reflect the equivalent value in their primary currency after applying the latest exchange rate and any conversion fees if applicable.

A user receives a notification about a payment made in a currency different from the one selected for their account profile.

Given the user has set their account currency to USD, when they receive a payment notification for a transaction made in Euros, then the notification should clearly indicate the equivalent USD amount based on the exchange rate at the time of the transaction.

An event coordinator updates their preferred currency settings within the VenueConnect platform.

Given the event coordinator has access to their account settings, when they change their preferred currency and save the changes, then the system should apply this new currency for any future transactions automatically.

A client requests to understand how currency conversion rates are applied during transactions.

Given the client is on the help section of the VenueConnect platform, when they search for information on currency conversion, then the system should provide a detailed explanation of how rates are obtained, including the source of the data used and any fees that may apply.

Fraud Detection System

User Story: As an event coordinator, I want a fraud detection system integrated into the payment gateway so that I can minimize the risk of fraudulent transactions and protect my clients' financial information.
Description: The Secure Payment Gateway must include a robust fraud detection and prevention system that leverages machine learning algorithms to analyze transaction patterns in real-time. This system will protect against potential fraudulent activities and unauthorized transactions, ensuring a secure payment environment for users. It should monitor a range of metrics, such as transaction amount, location, and user behavior, to identify unusual patterns. When suspicious activity is detected, the system should automatically flag the transaction for review or block it to prevent loss. By ensuring a high level of security, the feature will enhance user trust and satisfaction, enabling event coordinators to manage transactions with peace of mind.
Acceptance Criteria: Fraud detection triggers during transaction processing.

Given a user initiates a payment transaction, when the transaction patterns are analyzed, then fraudulent activities must be detected and flagged with criteria set by machine learning algorithms.

Transaction amount monitoring for fraud prevention.

Given a payment transaction is processed, when the transaction amount exceeds a defined threshold, then the system must either block the transaction or require additional verification.

Location-based fraud detection during transactions.

Given a user attempts to make a payment from a geographically unusual location, when the transaction is processed, then the system must flag the transaction for review.

User behavior analysis for fraud alerts.

Given a user initiates multiple transactions in a short time frame, when the system analyzes the transaction patterns, then it must flag these transactions as potentially fraudulent if they deviate from established user behavior.

Automated alerts for suspicious activity.

Given a transaction is flagged as suspicious, when this occurs, then the system must automatically notify the event coordinator via email or in-app alert.

Manual review of flagged transactions.

Given a transaction has been flagged for review, when the event coordinator accesses the transaction details, then they must find a clear reason for the flagging and options to approve or deny the transaction.

Real-time fraud detection reporting.

Given that transactions are being processed, when the system detects potential fraud, then it must generate a real-time report detailing all flagged transactions and their status.

Mobile Payment Integration

User Story: As an event coordinator, I want my payment gateway to accept mobile payments so that my clients can easily complete transactions using their preferred mobile wallets, improving the overall checkout experience.
Description: The Secure Payment Gateway must support mobile payment options, allowing users to process transactions through popular mobile wallets and payment apps. This capability will cater to the increasing trend of mobile commerce, providing convenience to users who prefer to transact using their smartphones. Integration with platforms like Apple Pay, Google Pay, and other relevant digital wallets should be seamless, ensuring a quick and efficient checkout process. This feature will not only enhance user experience but also increase conversion rates, as clients will have the flexibility to complete transactions in the manner they find most convenient.
Acceptance Criteria: Mobile Payment Process for Event Booking

Given a user is on the checkout page, When they select a mobile payment option such as Apple Pay or Google Pay, Then the transaction should initiate with the payment app and complete without errors.

Support for Multiple Mobile Wallets

Given the Secure Payment Gateway is integrated, When a user tries to make a payment, Then they should have the option to choose from at least three different mobile wallet options such as Apple Pay, Google Pay, and another relevant digital wallet.

Transaction Confirmation for Mobile Payments

Given a user completes a payment using a mobile wallet, When the transaction is successful, Then the user should receive a confirmation notification both in the app and via email.

Error Handling for Failed Mobile Payments

Given a user attempts to make a payment using a mobile wallet, When the payment fails, Then an error message should be displayed, providing clear and actionable information for the user to retry or choose another method.

Mobile Payment Transaction History,

Mobile Payment Process for Event Booking

Given a user is on the checkout page, When they select a mobile payment option such as Apple Pay or Google Pay, Then the transaction should initiate with the payment app and complete without errors.

Support for Multiple Mobile Wallets

Given the Secure Payment Gateway is integrated, When a user tries to make a payment, Then they should have the option to choose from at least three different mobile wallet options such as Apple Pay, Google Pay, and another relevant digital wallet.

Transaction Confirmation for Mobile Payments

Given a user completes a payment using a mobile wallet, When the transaction is successful, Then the user should receive a confirmation notification both in the app and via email.

Error Handling for Failed Mobile Payments

Given a user attempts to make a payment using a mobile wallet, When the payment fails, Then an error message should be displayed, providing clear and actionable information for the user to retry or choose another method.

Mobile Payment Transaction History

Given a user has made several payments via mobile wallets, When they view their transaction history, Then all mobile wallet transactions should be clearly listed along with dates and amounts.

User Experience for Mobile Payment Flow

Given a user selects mobile payment at checkout, When they initiate the payment process, Then the entire flow should take no longer than 30 seconds with a user-friendly interface and minimal steps.

Security Measures for Mobile Payment Processing

Given that mobile payments are being processed, When a transaction occurs, Then all transactions should meet PCI-DSS compliance standards and not store sensitive payment information on the platform.

Recurring Billing Functionality

User Story: As an event coordinator, I want the ability to set up recurring billing for my clients so that I can automate payment collection and save time managing invoices.
Description: The Secure Payment Gateway should include a recurring billing option, enabling event coordinators to set up automatic payments for clients with ongoing services or subscription-based events. This functionality will streamline billing processes, reduce administrative overhead, and improve cash flow consistency for users. It should allow users to define the payment frequency, such as weekly, monthly, or annually, and send automated invoices or notifications to clients before payments are processed. By simplifying the billing process, users can focus more on event planning and management, while also ensuring timely payments without manual intervention.
Acceptance Criteria: Event coordinator sets up a recurring billing schedule for a client who has a subscription-based event service.

Enhanced Reporting Dashboard

User Story: As an event coordinator, I want access to a reporting dashboard that tracks my payment transactions so that I can analyze trends and make data-driven decisions to improve my events.
Description: The Secure Payment Gateway must provide users with an enhanced reporting dashboard to access detailed insights and analytics on payment transactions. This feature will allow event coordinators to monitor payment trends, revenue breakdowns, and performance metrics over time. Users can generate customizable reports that can be filtered by date range, event type, or client demographics, enabling informed decision-making and strategic planning. By having a comprehensive overview of payment activities, users can identify areas for improvement, maximize revenue opportunities, and better understand client behaviors, ultimately optimizing their event management process.
Acceptance Criteria: Event Coordinator accessing the enhanced reporting dashboard to analyze payment transactions after an event.

Given the event coordinator has logged into VenueConnect, When they navigate to the reporting dashboard, Then they should view a comprehensive summary of payment transactions for the selected date range.

Event Coordinator generating a customizable report filtered by event type.

Given the event coordinator is on the reporting dashboard, When they select the event type filter and choose a specific type, Then the report should display only the transactions relevant to that event type.

Event Coordinator monitoring payment trends over the last quarter.

Given the event coordinator has selected the last quarter time frame, When they view the trends report, Then they should see a graphical representation of payment trends indicating increases or decreases in revenue for that period.

Event Coordinator exporting transaction data for further analysis.

Given the event coordinator has generated a report on transactions, When they click the export button, Then they should receive a CSV file containing all the relevant transaction data based on the selected filters.

Event Coordinator analyzing revenue breakdowns by client demographics.

Given the event coordinator has selected a specific demographic filter, When they view the revenue breakdown report, Then they should see revenue segmented accurately by the selected demographics.

Event Coordinator receiving alerts for unusual payment activity.

Given the event coordinator is viewing the alert settings page, When they enable alerts for unusual payment activity, Then they should receive an alert via email or SMS if payment fluctuations exceed predefined thresholds.

Event Coordinator accessing historical data for past events.

Given the event coordinator is on the reporting dashboard, When they select a specific past event from the history archive, Then they should see the payment transactions and analytics related to that event clearly displayed.

Vendor Performance Analytics

Access to analytics on vendor performance metrics such as customer satisfaction, booking history, and service delivery timelines. This allows event coordinators to evaluate vendor effectiveness and choose partners that consistently meet or exceed expectations.

Requirements

Vendor Performance Dashboard

User Story: As an event coordinator, I want to see a comprehensive dashboard of vendor performance metrics so that I can easily evaluate and select the best vendors for my events.
Description: A central dashboard that aggregates various performance metrics related to each vendor, including customer satisfaction ratings, booking history, and timelines for service delivery. The dashboard will provide visual representations such as graphs and charts to enhance the understanding of vendor performance over time. This functionality will allow event coordinators to quickly assess vendor effectiveness at-a-glance and make informed partnership decisions, ultimately improving the quality of services delivered to clients.
Acceptance Criteria: Event coordinators access the Vendor Performance Dashboard to evaluate vendor options for an upcoming event.

Given the vendor performance dashboard is open, when an event coordinator views the dashboard, then the dashboard should display customer satisfaction ratings, booking history, and service delivery timelines for each vendor in a visually appealing format.

An event coordinator filters vendors based on specific performance metrics to narrow down potential partners.

Given the vendor performance dashboard is displayed, when the event coordinator applies filters for customer satisfaction above 80% and service delivery within 3 days, then the dashboard should only show vendors meeting these criteria.

An event coordinator reviews the performance trend of a selected vendor over the last 12 months.

Given a vendor is selected from the vendor performance dashboard, when the event coordinator requests a performance history for the past 12 months, then the dashboard should generate a line graph visualizing the vendor's performance metrics over time.

An event coordinator compares performance metrics of two or more vendors side by side.

Given two or more vendors are selected from the vendor performance dashboard, when the event coordinator initiates a side-by-side comparison, then the dashboard should display a comparison chart highlighting the key performance metrics of the selected vendors.

An event coordinator exports vendor performance data for external reporting.

Given the vendor performance dashboard is in view, when the event coordinator selects the export data option, then the system should generate a downloadable report in CSV format containing all visible performance metrics for the selected vendors.

An event coordinator receives alerts about a vendor whose performance metrics have dropped below acceptable levels.

Given the vendor performance dashboard is operational, when a vendor's customer satisfaction rating falls below 70% for two consecutive months, then the system should automatically notify the event coordinator via email and dashboard alert.

An event coordinator requests help or guidance for using the Vendor Performance Dashboard.

Given the vendor performance dashboard is accessed, when the event coordinator clicks on the help icon, then a tooltip or help overlay should appear providing a brief guide on using the dashboard features and interpreting data.

Customizable Metrics Filters

User Story: As an event coordinator, I want to filter vendor performance data by event type and date so that I can analyze how specific vendors perform under different circumstances.
Description: The ability for users to apply filters to the vendor performance analytics to customize the data displayed according to specific criteria, such as date ranges, event types, or locations. This feature allows event coordinators to analyze performance in a manner that suits their unique needs, thereby enhancing the relevance and utility of the data presented, leading to more strategic decision-making based on nuanced insights.
Acceptance Criteria: Event Coordinator wants to generate a report analyzing vendor performance statistics over the past three months for an upcoming corporate event, using customizable filters to select specific event types and locations.

Given that the event coordinator has access to vendor performance analytics, when they apply date range filters from the last three months, specify event types as 'Corporate' and locations as 'New York', then the system should display only the relevant vendor performance metrics that match these criteria.

A user needs to compare vendor performance metrics between two different event types for the same date range to determine which vendors consistently deliver better service for specific events.

Given that the user is analyzing vendor performance, when they set the date range filter to the past year and apply filters for 'Wedding' and 'Conference' event types, then the system should show separate metrics for each event type, allowing the user to draw comparisons.

An event coordinator is preparing for an outdoor festival and wants to review vendor performance metrics specifically for outdoor events to ensure the vendors have the necessary experience and capabilities.

Given that the event coordinator is accessing vendor performance analytics, when they filter the event type to 'Outdoor' and set the date range to the last six months, then the system should return the performance metrics of the vendors who participated in outdoor events within that timeframe.

The user requires insight into vendor performance based on geographical location to help assess local vendor reliability for an upcoming regional event.

Given that the user is accessing vendor performance analytics, when they filter the data by location as 'California' and set the date range to the last twelve months, then the system should display performance metrics specifically for vendors operating in California during that period.

A user intends to analyze vendor performance based on customer satisfaction ratings over a specific time period to identify top-performing vendors.

Given that the user is in the vendor performance analytics section, when they select a date range and apply a customer satisfaction filter greater than 4 out of 5, then the system should display only those vendors who meet or exceed that satisfaction rating within the selected timeframe.

Automated Performance Reports

User Story: As an event coordinator, I want to receive automated performance reports for my vendors regularly so that I can stay updated on their effectiveness without having to manually gather the information myself.
Description: A feature that generates automated reports detailing vendor performance on a periodic basis, such as monthly or quarterly. These reports would be sent directly to event coordinators, summarizing the key metrics and providing insights into trends over time. This functionality ensures that coordinators remain informed without the need for manual data collection, thereby saving time and ensuring that they make decisions based on the most current data available.
Acceptance Criteria: Automated monthly performance reports are generated for all vendors and sent to event coordinators at the beginning of each month.

Given it is the first day of the month, When the system runs the report generation process, Then all vendor performance reports should be successfully generated and emailed to the respective event coordinators.

Event coordinators want to receive quarterly performance reports on vendor metrics that includes customer satisfaction ratings and booking history.

Given that the end of the quarter has passed, When the report generation is triggered, Then a comprehensive report including at least three key performance metrics for each vendor should be emailed to all event coordinators within 24 hours.

An event coordinator needs to quickly assess the trend in vendor performance over the last six months to make informed decisions.

Given that six months of data is available, When the automated report is generated, Then the report should include trend analysis graphs for each key performance metric in a user-friendly format.

Event coordinators need to access vendor performance analytics in different formats for presentations and meetings.

Given that a report is generated, When the exporting feature is utilized, Then the reports should be available in at least three formats (PDF, Excel, and PowerPoint) allowing for easy presentation and distribution.

Event coordinators want to ensure that the automated performance reports are accurate and up-to-date.

Given that the data source is updated, When the performance report is generated, Then the report should reflect the most recent data with no discrepancies in the displayed vendor metrics.

An event coordinator needs to filter performance reports based on specific vendors and performance criteria.

Given the report generation system, When the coordinator specifies filters for vendor names and metrics, Then the system should generate a filtered report displaying only the requested vendors and metrics without error.

Event coordinators require notifications when performance reports are generated and sent.

Given that a report for a specific period is successfully generated, When the report is sent, Then an automated notification should be sent to each event coordinator confirming that the report has been emailed, including the report period covered.

Vendor Comparison Tool

User Story: As an event coordinator, I want to compare multiple vendors' performance metrics side-by-side so that I can make data-driven choices about which vendors to engage.
Description: A tool that allows event coordinators to compare multiple vendors side-by-side based on various performance metrics. This feature would enable users to highlight differences in customer satisfaction, pricing, and service delivery time, allowing for an informed decision-making process when selecting vendors.
Acceptance Criteria: Event coordinator compares three different vendors for an upcoming event using the Vendor Comparison Tool to evaluate their performance metrics side by side.

Given the event coordinator has access to the Vendor Comparison Tool, when they select three vendor profiles, then the tool must display a side-by-side comparison that includes metrics such as customer satisfaction, pricing, and service delivery times for each vendor.

An event manager needs to filter vendors based on specific performance metrics to make an informed selection for an event.

Given the event manager is using the Vendor Comparison Tool, when they apply filters for customer satisfaction ratings above 4 stars and service delivery times under 3 days, then the tool must only show vendors that meet these criteria.

An event coordinator wants to understand the implications of choosing one vendor over another by visualizing their performance differences.

Given the event coordinator is comparing two vendors in the Vendor Comparison Tool, when they select 'Comparison Overview', then the system must generate a visual graph showcasing the differences in customer satisfaction and service delivery timelines between the two vendors.

The user wants to save the vendor comparison for later reference after evaluating multiple vendors.

Given the event coordinator has completed a vendor comparison, when they click on the 'Save Comparison' button, then the system must allow them to name the comparison and save it to their dashboard for future reference.

An event coordinator is reviewing historical data for each vendor to see trends over time before making a selection.

Given the coordinator is using the Vendor Comparison Tool, when they select a vendor's booking history, then the system must provide a visual representation of the vendor's performance metrics over the past 12 months, highlighting trends in customer satisfaction and service delivery times.

A user is checking for the availability of vendors during a specific date and time for an event they are planning.

Given the event coordinator is utilizing the Vendor Comparison Tool, when they input specific dates and times for the event, then the tool must indicate the availability status of each vendor being compared for those dates.

An event manager is sending a direct request to a vendor from the Vendor Comparison Tool after comparing metrics.

Given the event manager has completed a side-by-side comparison of multiple vendors, when they select a vendor and choose 'Request Quote', then the system must provide a form pre-filled with vendor details for sending a request directly to the selected vendor.

Real-time Feedback Integration

User Story: As an event coordinator, I want to gather real-time feedback from clients on vendor services so that I can quickly identify and address any issues that may arise.
Description: An integration that collects real-time feedback from clients post-event regarding vendors. This would help in assessing what worked well or what didn't, offering immediate insights into vendor service quality and helping improve future vendor selections. By understanding client satisfaction in real-time, event coordinators can act more swiftly to rectify any service-related issues.
Acceptance Criteria: Integration of real-time feedback collection from clients immediately after events to assess vendor performance.

Given an event has concluded, when a client is prompted for feedback, then the feedback form should be accessible and easy to complete within 2 minutes.

Automatic recording of client feedback to the vendor performance analytics dashboard for review and analysis.

Given feedback is submitted by a client, when the data is processed, then the feedback should automatically appear in the vendor performance analytics dashboard within 5 minutes.

Ability for event coordinators to flag feedback for follow-up action if client satisfaction ratings are below a defined threshold.

Given a client feedback rating is below 3 out of 5, when the feedback is viewed by an event coordinator, then a notification should prompt the coordinator to take follow-up action.

Monitoring trends in vendor performance through cumulative feedback collected over multiple events.

Given multiple events have been completed, when an event coordinator accesses vendor analytics, then they should see a trend graph representing vendor performance over the last 6 months.

Providing event coordinators with insights and recommendations based on client feedback for vendor selection in future events.

Given accumulated client feedback, when event coordinators generate a report, then the report should include a section illustrating recommended vendors based on client satisfaction scores.

Real-time notification system for event coordinators regarding immediate service concerns raised by clients.

Given a low satisfaction feedback is received, when the feedback is submitted, then an automatic notification should be sent to the event coordinator within 1 minute.

Interactive Venue Layouts

This feature allows users to manipulate event space configurations in real-time during the AR tour. Clients can customize layouts, seating arrangements, and decor placements with a simple touch, providing a hands-on experience that enhances decision-making and ensures the venue meets their specific requirements.

Requirements

Real-time Layout Adjustments

User Story: As an event planner, I want to adjust the venue layout in real-time during the AR tour so that I can visualize different configurations and make informed decisions on seating and decor arrangements.
Description: The ability for users to make immediate alterations to event space configurations during an Augmented Reality (AR) tour. Users should be able to modify layouts, reposition seating, and shift decor elements with intuitive touch gestures. This requirement enhances interactivity and provides users with a comprehensive understanding of how their events will look and feel in real-time, improving client satisfaction and decision-making processes.
Acceptance Criteria: User adjusts seating arrangement during the AR tour to better visualize guest flow.

Given the user is in an AR tour, when they drag a seating element to a new position, then the seating layout should update in real-time without any lag or delay.

User changes the decor elements in the venue layout during the AR tour to match event theme.

Given the user has selected a decor element, when they tap and drag it to the desired location, then the decor element should move smoothly, and any changes should be reflected instantly in the AR view.

User customizes the layout configuration by adding or removing tables during the AR tour.

Given the user is interacting with the layout, when they add or remove a table, then the new configuration should display correctly in the AR environment without visual errors or glitches.

User examines the event layout from different angles during the AR tour to ensure adequate spacing and visibility.

Given the user is manipulating the layout, when they rotate or change the viewing angle of the AR environment, then the layout should adjust accordingly, maintaining proportions and visibility of all elements.

User tests the interactive layout feature on various devices during the AR tour.

Given the user is using different mobile devices, when they perform layout adjustments, then the experience should remain consistent with no degradation in performance or functionality across all devices.

User saves customized venue layouts during the AR tour for later review.

Given the user has made layout changes, when they choose to save these adjustments, then the system should successfully store the layout and allow retrieval later without data loss.

Drag-and-Drop Functionality

User Story: As a user, I want to drag and drop items within the venue layout so that I can quickly rearrange the setup according to my vision without hassle.
Description: Implementing a user-friendly drag-and-drop interface that allows users to easily move tables, chairs, and other elements within the event space layout. This feature is essential for providing a seamless and engaging experience, enabling users to experiment with various setups swiftly. Proper implementation will enhance user efficiency and satisfaction by allowing for creative adjustments without the need for additional technical support.
Acceptance Criteria: User rearranging seating for a corporate event during a live AR tour.

Given the user is on the AR tour interface, When they drag a seating element to a new location, Then the seating element should be repositioned instantly without lag.

User modifying table arrangements during an event layout demonstration.

Given the user selects a table and drags it to a new spot, When the user releases the mouse button, Then the table should maintain its new position and reflect correctly in the layout summary.

User adding additional decor items to an event layout in real-time.

Given the user identifies a decor item from the inventory, When they drag it onto the layout space, Then the decor item should appear in the designated area with the correct orientation and alignment.

User testing different layout configurations for a wedding setup.

Given the user has created an initial setup, When they manipulate elements and save the configuration, Then the modified layout should be stored accurately in the user’s project history for future access.

User attempting to move multiple elements simultaneously during an AR tour.

Given the user selects multiple elements and drags them together, When they adjust the position, Then all selected elements should move cohesively and reflect the new arrangement correctly on the screen.

User interacting with an accessibility feature for drag-and-drop functionality.

Given the user has activated the accessibility mode, When they use keyboard shortcuts to move elements, Then drag-and-drop actions should function equivalently as using the mouse interface.

User receiving feedback when an element cannot be moved due to restrictions.

Given the user attempts to move an element that is locked in place, When they try to drag it, Then a notification should appear indicating that the element cannot be relocated due to restrictions.

Customizable Seating Arrangements

User Story: As a venue manager, I want to save customizable seating arrangements so that I can reuse successful layouts for future events, thereby saving time and ensuring consistency.
Description: Allow users to create and save personalized seating arrangements for different events. This feature should enable users to define specific seat configurations that cater to various event types (such as banquets, conferences, or workshops) and save these templates for future use. It increases operational efficiency and reduces the time needed to design layouts from scratch.
Acceptance Criteria: Creating a new seating arrangement for an upcoming gala event.

Given a user has accessed the customizable seating arrangements feature, When the user creates a new seating layout and saves it, Then the layout should be stored in the user's templates for future access.

Editing an existing seating arrangement for a corporate conference.

Given a user has an existing seating arrangement saved, When the user modifies the seating positions and saves the updated arrangement, Then the system should overwrite the previous layout with the new configuration and confirm the update to the user.

Retrieving saved seating arrangements for a wedding event.

Given a user wants to plan a wedding and access their saved templates, When the user views the list of saved seating arrangements, Then the correct templates should be displayed with the option to select any for further customization.

Implementing a specific seating arrangement for a workshop.

Given a user selects a seating arrangement template for a workshop, When the user applies the template to the event space in the interactive layout, Then the seating should reflect the template specifications accurately.

Deleting a previously saved seating arrangement.

Given a user has several saved seating arrangements, When the user selects a seating arrangement to delete, Then the system should remove the arrangement from the user's saved templates and confirm deletion.

Duplicating a seating arrangement for a similar event.

Given a user wants to create a similar layout for a new event, When the user selects an existing arrangement and chooses to duplicate it, Then the system should create a new instance of the arrangement, allowing for further modifications without affecting the original.

Visual Feedback on Layout Changes

User Story: As a client, I want to see a visual representation of changes made to the venue layout so that I can feel confident in the adjustments I'm making and understand the impact on the overall design.
Description: Integrate a visual feedback system that provides real-time previews of changes made to the venue layout during the AR tour. This could include highlighting areas being adjusted and offering a comparative view of 'before' and 'after' scenarios. This requirement will help users clearly understand how their choices impact the overall space and give them confidence in their planning decisions.
Acceptance Criteria: User customizes a seating arrangement during an AR tour, checking the layout changes in real-time.

Given the user is in the AR tour, When they select a seating area to adjust, Then the selected area is highlighted, and the new layout is visually displayed alongside the previous configuration for comparison.

User adds decorative elements to a venue layout during an AR tour and reviews the changes.

Given the user adds a decorative element, When the element is placed within the venue, Then the system displays the updated layout with the new element and highlights any modifications made in real-time.

User adjusts the overall layout of an event space during an AR tour to see if it meets their requirements.

Given the user modifies the layout of the venue, When the changes are applied, Then a side-by-side view of the before and after layouts is presented to the user with clear distinctions.

User interacts with a feature that confirms the changes made to the venue layout during an AR tour.

Given the user confirms their layout changes, When the confirmation is received, Then a success message appears, and the previous layout is no longer displayed as part of the current setup.

User provides feedback on the visual feedback system after using it during an AR tour.

Given the user completes the AR tour, When they provide feedback on the visual feedback system, Then the feedback is recorded successfully, and the user receives a confirmation of their feedback submission.

Decor Element Library

User Story: As an event designer, I want to access a library of decor elements to customize the venue layout, ensuring that the design reflects the theme and style of the event.
Description: Create a comprehensive library of decor elements that users can drag and drop into the venue layout. This library should include various aesthetic choices like centerpieces, lighting options, and thematic decorations. It enables users to visualize their event in greater detail and encourages creativity in their planning process, leading to a more personalized and successful event.
Acceptance Criteria: Users can access the decor element library during the real-time AR tour for event layout customization.

Given the user is in the AR tour, when they select the decor element library, then the library should display an array of decor options including centerpieces, lighting options, and thematic decorations that can be dragged and dropped into the layout.

Users can successfully drag and drop decor elements from the library onto the venue layout.

Given the decor element library is displayed, when the user drags a decor element and drops it into the venue layout, then the decor element should appear correctly in the layout without any lag or errors.

Users can save and access their customized event layout with added decor elements for future reference.

Given the user has modified the venue layout with decor elements, when they save the layout, then the system should successfully save the layout with all modifications, and the user should be able to access it later without loss of data.

The decor element library should be responsive and visually appealing to enhance user experience.

Given the user is accessing the decor element library, when the library is displayed, then it should be responsive to different screen sizes and maintain clarity in visuals, ensuring ease of use.

Users can preview different color and style variations of decor elements before placing them in the layout.

Given the user selects a decor element in the library, when they choose different color or style options, then the preview of the selected element should update in real-time to reflect the changes without delay.

Users should be able to undo or redo their last action while customizing the layout with decor elements.

Given the user has added a decor element, when they choose to undo or redo their last action, then the application should successfully revert to the previous state or apply the last action without errors.

User Access Control for Layout Sharing

User Story: As a project manager, I want to control who can view or modify the layout configurations so that I can maintain security and ensure collaboration among the right team members.
Description: Develop a feature that allows users to manage access permissions for sharing layout configurations with other stakeholders (such as clients or team members). This includes functionalities for granting, revoking, and viewing access history. This requirement enhances collaboration and ensures that sensitive information is shared with only the appropriate parties, providing better project management capabilities.
Acceptance Criteria: As a venue manager, I want to grant editing permissions to my team members so they can make adjustments to a layout configuration before presenting it to clients.

Given I am logged in as a venue manager, When I select a layout configuration and choose to share it, Then I can grant editing access to specific team members via their email addresses.

As a user with shared access to a layout, I want to revoke access to a layout configuration so that no one else can edit it.

Given I have been granted access to a layout configuration, When I choose to revoke access, Then the revoked user will no longer be able to view or edit the layout configuration.

As a venue manager, I need to view the access history of a layout configuration to see who has had access and when.

Given I am logged in as a venue manager, When I access the access history for a layout configuration, Then I can see a complete log of users who have accessed the layout, along with timestamps for each access instance.

As a user who has been granted view-only access to a layout, I want to ensure that I cannot make any changes to the layout.

Given I have been granted view-only access to a layout configuration, When I attempt to edit the layout, Then I receive a notification indicating that I do not have permission to edit.

As a venue manager, I need to set a time limit on access permissions for a layout configuration to enhance security.

Given I am granting access to a layout configuration, When I set an expiration date for the access, Then the access automatically revokes after the expiration date has passed.

As a user, I want to know if access to a layout configuration has been shared with me or revoked.

Given I have shared access to a layout configuration, When changes to my access status are made, Then I receive a notification informing me of the changes.

As a venue manager, I want to ensure that only users with an account can be granted access to layout configurations.

Given I am sharing a layout configuration, When I enter an email address for a user without an account, Then I receive an error message indicating that the user must create an account to receive access.

360-Degree Venue Views

Users can explore every angle of the event space with immersive 360-degree views. This feature ensures that users can appreciate the venue's ambiance and design from multiple perspectives, promoting confidence in their choice and fostering excitement about the event.

Requirements

Interactive Venue Exploration

User Story: As an event planner, I want to explore the venue in 360 degrees so that I can assess the ambiance and layout efficiently before making a booking decision.
Description: The Interactive Venue Exploration requirement allows users to engage with the venue in a dynamic way. By implementing a user-friendly interface that showcases 360-degree views, users can seamlessly navigate through different areas of the venue. This feature supports zooming in on details and switching perspectives easily, enabling event planners to visualize layouts more efficiently. The integration of this requirement enhances user experience by fostering a deeper understanding of the venue's space, leading to more informed decision-making and increased satisfaction with their venue choice.
Acceptance Criteria: User initiates a venue exploration session from the VenueConnect dashboard.

Given the user is logged into VenueConnect, when they click on the 'Explore Venue' button, then the interactive 360-degree view for the selected venue should load within 5 seconds without any errors or delays.

User switches perspectives while exploring the venue.

Given the user is in the 360-degree view of the venue, when they click on the 'Change Perspective' button, then the view should switch to a different angle within 2 seconds, and the previous view should be maintained in an accessible way.

User zooms into specific details within the venue's layout.

Given the user is in the 360-degree view of the venue, when they use the zoom feature by scrolling or clicking the zoom icon, then they should be able to zoom in up to 200% and view detailed elements clearly without pixelation.

User conducts a virtual tour of the venue with guided annotations.

Given the user is in an interactive venue exploration session, when they activate the guided tour mode, then they should see annotations on key venue features with descriptions appearing as they navigate.

User shares the venue view with team members for feedback.

Given the user is in the 360-degree venue view, when they click on the 'Share' button, then a shareable link should be generated that they can send to others to access the same view directly.

User interacts with the floor layout during venue exploration.

Given the user is in the 360-degree view, when they click on a specific area of the venue floor plan, then a pop-up should display relevant information about that area, including capacity and available amenities.

Annotation and Markup Tools

User Story: As an event coordinator, I want to annotate the 360-degree views of the venue so that I can share specific features and collaborate more effectively with my team during the planning process.
Description: The Annotation and Markup Tools requirement equips users with the ability to annotate specific areas of the 360-degree venue views, allowing them to highlight features or make notes directly on the visual representation of the space. This functionality will enable collaboration among team members by making it easier to communicate ideas regarding the venue layout and setup. The integrated markup tools will make it easier to plan events and consolidate feedback in one place, streamlining the coordination process and improving operational efficiency.
Acceptance Criteria: Users can access the Annotation and Markup Tools while viewing a specific 360-degree venue view to highlight critical areas such as entry points or amenities.

Given a user is in the viewing mode of a 360-degree venue view, when they select the Annotation and Markup Tools, then they should be able to draw or place markers on the venue view seamlessly.

A user wants to save annotations made on the 360-degree views for future reference or collaboration with team members.

Given a user has made annotations on a 360-degree venue view, when they click on the 'Save Annotations' button, then the annotations should be stored successfully and retrievable at any time.

Users need to share annotated venue views with team members for collaboration on event planning.

Given a user has annotated a 360-degree venue view, when they click the 'Share' button, then an email with a link to the annotated view should be sent to specified team members without errors.

Team members receive and access the shared annotated venue views to review comments and suggestions.

Given team members receive an email with a link to an annotated venue view, when they click the link, then they should be able to view the 360-degree venue, including all annotations made by the original user.

Users want to delete or modify their annotations on the 360-degree venue views as their plans evolve.

Given a user has made annotations, when they select an annotation and choose to delete or modify it, then the changes should be reflected immediately in the 360-degree view with no errors.

Virtual Reality Integration

User Story: As a potential client, I want to use virtual reality to explore the venue so that I can get a real-time feel of the space before I commit to booking it for my event.
Description: The Virtual Reality Integration requirement allows users to experience the venue in a fully immersive environment by leveraging VR technology. This will enable users to wear VR headsets and walk through the venue in a realistic manner, providing a compelling way to visualize the space before booking. This feature enhances engagement and provides users with a unique perspective of the venue, increasing the chances of conversion due to the enhanced confidence users experience when interacting with the space digitally.
Acceptance Criteria: User Experience with VR Headsets for Venue Visualization

Given a user has a compatible VR headset, When the user selects the Virtual Reality option for a venue, Then they should be able to navigate the venue in a fully immersive 360-degree experience without latency or distortion.

Accessibility of the VR Experience across Devices

Given users may access the platform through various VR devices, When the user logs in on any supported VR device, Then the VR experience should be consistent and fully functional regardless of the device used.

User Navigation and Interaction within VR Environment

Given the user is in the VR environment, When the user attempts to interact with elements (e.g., viewing seating arrangements, checking dimensions), Then they should receive appropriate visual feedback confirming successful interactions in real-time.

Completeness of Venue Information in VR

Given a user is navigating the VR venue, When they select information icons or objects, Then the corresponding descriptive text and multimedia (e.g., images, videos) should appear, providing comprehensive details about the venue features.

Integration with Booking System from VR

Given a user is satisfied with the VR venue exploration, When they decide to book the venue, Then they should be seamlessly redirected to the booking page with pre-filled venue details to expedite the booking process.

Performance Testing of VR Experience under Load

Given multiple users accessing the VR feature simultaneously, When each user initiates the VR experience, Then the system should maintain performance without significant delays or crashes, supporting at least 100 concurrent users.

Responsive Design for Mobile Devices

User Story: As a mobile user, I want to access 360-degree venue views on my phone so that I can plan events without being tied to my desk.
Description: The Responsive Design for Mobile Devices requirement ensures that users can access the 360-degree views seamlessly on mobile devices. This involves optimizing the user interface and ensuring smooth navigation through the venue, regardless of screen size or device type. This requirement is crucial as it accommodates users who prefer to plan and explore venues on-the-go, enhancing accessibility and convenience, which ultimately promotes user satisfaction and engagement with the platform.
Acceptance Criteria: User accesses the VenueConnect platform on a mobile device to view a 360-degree representation of a selected venue.

Given the user is on the VenueConnect mobile site, when they select the '360-Degree View' option for a venue, then the user should be able to view the venue without scrolling horizontally and with minimal loading times.

User attempts to navigate the 360-degree view using touch gestures on their mobile device.

Given the user is viewing the 360-degree venue view, when they swipe left or right on the screen, then the venue view should rotate accordingly, and the experience should be seamless with no lag.

User accesses the 360-degree view of a venue on different mobile devices to test responsiveness.

Given the user opens the 360-degree venue view on various devices (iOS, Android, different screen sizes), when they interact with the view, then the venue should load correctly on all devices and maintain functionality with no layout issues.

User with a limited internet connection attempts to view a 360-degree venue.

Given the user is on a mobile device with limited network connectivity, when they access the 360-degree venue view, then the system should optimize performance, displaying a lower resolution view that is still functional and navigable.

User provides feedback on the mobile 360-degree view feature through a feedback form.

Given the user has used the 360-degree view feature on mobile, when they complete and submit a feedback form, then the system should record the feedback and confirm submission without errors.

User navigates away from the 360-degree view and returns to the main venue page.

Given the user has interacted with the 360-degree view, when they select the 'Back' button, then the user should be redirected to the main venue page without loss of previous navigation state.

User accesses therapy information related to the current venue after viewing its 360-degree layout on mobile.

Given the user is viewing the 360-degree venue, when they click on a 'More Info' link, then the user should be taken to a detailed information page related to the venue, displayed properly on their mobile device.

Integration with Venue Booking System

User Story: As a user exploring the venue, I want to easily book the venue from the 360-degree view so that I can complete my reservation without hassle.
Description: The Integration with Venue Booking System requirement connects the 360-degree view feature with the existing venue booking process. This integration enables a smooth transition from exploration to booking, allowing users to reserve their chosen venue directly from the immersive view. By streamlining the booking process, users are less likely to abandon their reservations, resulting in increased conversions and improved user experience.
Acceptance Criteria: Users can seamlessly transition from viewing the 360-degree venue view to the booking page without any interruptions or errors.

Given a user is viewing the 360-degree venue view, when they click on the 'Book Now' button, then they should be redirected to the booking page with the selected venue pre-populated in the booking form.

The booking form retains all necessary details from the venue view when the user is redirected.

Given a user has selected a venue from the 360-degree view, when they are redirected to the booking form, then all venue details such as name, capacity, and amenities should be accurately reflected in the booking form.

Users receive confirmation after successfully booking a venue through the 360-degree view integration.

Given a user completes the booking process through the integrated 360-degree view, when the booking is successful, then the user should receive a confirmation email and a notification on the platform.

The system tracks and logs user interactions within the 360-degree view for analytical purposes.

Given a user interacts with the 360-degree view, when they perform actions like zoom, rotate, or click on features, then those interactions should be logged in the analytics system for future review.

Users can easily return to the 360-degree view from the booking page if they need to reconsider their venue choice.

Given a user is on the booking page, when they click on 'Return to Venue View', then they should be redirected back to the 360-degree venue view without any loss of information.

The integration does not significantly increase the loading time of the booking process.

Given a user proceeds from the 360-degree view to the booking page, when they load the booking page, then the loading time should not exceed 2 seconds under typical conditions.

Users can access the 360-degree view feature on both desktop and mobile devices.

Given a user is on a mobile or desktop device, when they access the venue listing, then they should be able to access the 360-degree view feature without any layout or usability issues.

Virtual Staging Simulations

This feature showcases various staging options and decor themes within the AR tour, allowing clients to visualize different designs and arrangements in the space. By making it easy for clients to experiment with various styles, this feature adds a creative dimension to the booking process.

Requirements

Interactive Staging Options

User Story: As an event planner, I want to visualize different staging arrangements in augmented reality so that I can choose the best design that fits my vision for the event.
Description: This requirement involves the development of an interactive interface where clients can choose from various staging options and decor themes displayed in augmented reality. The goal is to provide clients with the ability to visualize how different setups will look in their venue, enhancing their decision-making process. This feature should seamlessly integrate with the existing booking system, allowing clients to save their favorites and make informed decisions based on visual representation. The implementation of this requirement is essential for improving user engagement and satisfaction during the booking process, ultimately leading to increased bookings and customer loyalty.
Acceptance Criteria: Client selects a staging option from the interactive interface during a virtual tour of the venue.

Given the client is viewing the virtual tour, when they select a staging option, then the AR display updates to show their chosen staging configuration in real-time.

Client saves their favorite staging options after exploring different decor themes in the AR interface.

Given the client has viewed various staging options, when they click the 'Save' button, then their selections should be successfully saved to their profile for future reference.

Client shares their selected staging options with other stakeholders through the platform.

Given the client has saved their staging options, when they choose to share them, then an email with the details and images should be sent to the specified recipients without errors.

Client accesses their saved staging options at a later time during the booking process.

Given the client is logged into their account, when they navigate to the 'Favorites' section, then all previously saved staging configurations should be displayed accurately.

Client experiences lag or glitches when interacting with the AR staging interface.

Given the client is using different devices, when they access the AR staging interface, then the interface should load and respond within 3 seconds without any lag or glitches.

Client utilizes help or tutorial features while exploring staging options in the AR interface.

Given the client is in the AR staging interface, when they click on the help icon, then a tutorial must appear outlining how to use the interactive features effectively.

Decor Theme Library

User Story: As an event organizer, I want access to a wide range of decor themes in the virtual staging tool so that I can easily find the right style for my event.
Description: This requirement entails creating a comprehensive library of decor themes that clients can select from during the virtual staging simulations. The library should include a variety of styles, colors, and elements, allowing clients to customize their space according to their preferences. This feature should be easy to navigate and filter, ensuring that clients can quickly find themes that resonate with their event concepts. Integrating this library into the Virtual Staging Simulations enhances the overall user experience, providing full creative control and encouraging a deeper engagement with the booking process.
Acceptance Criteria: Client Navigates the Decor Theme Library to Select a Theme

Given the client is on the virtual staging simulation interface, when they access the decor theme library, then they should see a list of at least 20 different decor themes available for selection.

Filter Functionality in the Decor Theme Library

Given the client is in the decor theme library, when they apply filters for style (e.g., modern, rustic) and color (e.g., blue, gold), then the library should display only the themes that match the selected criteria.

Preview Decor Theme Selection

Given the client has selected a decor theme from the library, when they click on 'preview', then the selected theme should be shown in their virtual staging area, reflecting the current layout accurately.

User Rating and Review Feature in Decor Theme Library

Given that a client has used a decor theme, when they access the library again, then they should be able to rate and write a review for that theme, which updates the theme's rating in real-time.

Responsive Design of Decor Theme Library

Given that the client accesses the decor theme library on different devices (desktop, tablet, mobile), when they interact with the library, then the interface should adapt accordingly and remain user-friendly across all devices.

Search Functionality in Decor Theme Library

Given the client is in the decor theme library, when they use the search bar to input keywords (e.g., 'floral', 'elegant'), then the library should return a list of themes that match the search criteria within 2 seconds.

User Customization of Decor Theme Elements

Given the client has selected a decor theme, when they choose to customize elements (e.g., changing colors of specific items), then those changes should be visible in the virtual staging simulation immediately.

Real-time Collaboration Tools

User Story: As a team leader, I want to collaborate with my colleagues in real-time on staging options so that we can finalize the event design more efficiently.
Description: This requirement focuses on implementing real-time collaboration features that allow multiple stakeholders to view and modify staging options simultaneously. This functionality will enable clients, planners, and venue staff to collaborate within the virtual staging environment, ensuring that everyone is aligned and satisfied with the event setup. This feature should include chat, comments, and live editing capabilities, significantly enhancing team communication and decision-making. The integration of collaboration tools is vital for modern event planning, reflecting the need for flexible and remote coordination in today's event landscape.
Acceptance Criteria: Multiple stakeholders such as clients, planners, and venue staff enter the virtual staging environment simultaneously to discuss and finalize staging options for an event.

Given multiple users are in the virtual staging environment, When one user makes a change to the staging layout, Then all other users should see the change reflected in real-time without refresh.

A client wants to ask questions or suggest changes while viewing a specific staging setup during a collaborative session.

Given a user is viewing the virtual staging simulation, When they send a message via the chat feature, Then the message should appear instantly for all other collaborators in the session.

Venue staff needs to leave comments on specific elements of the staging setup for further discussion with clients and planners.

Given a user is in the virtual staging environment, When they click on a stage element to leave a comment, Then the comment should be saved and visible to all other collaborators on that element.

Clients want to modify a staging layout while simultaneously being able to communicate with other stakeholders about those changes.

Given multiple users are editing the staging layout, When one user makes a modification, Then the changes should be saved automatically and notify all users of the update.

During a live session, venue staff need to review the comments and chat messages left by other collaborators.

Given a user is in the virtual staging environment, When they access the comments and chat interface, Then they should see all previous messages and comments clearly organized by timestamp.

A planner wants to lock a particular staging configuration to prevent further changes while discussions are ongoing about the event setup.

Given a user is editing the staging layout, When they select the 'lock' option for the configuration, Then no other users should be able to make changes to that layout until it is unlocked by the same user.

The system needs to accommodate different access levels for clients, planners, and venue staff so they can collaboratively edit layouts according to their roles.

Given users with different roles are in the virtual staging environment, When a user attempts to modify a layout, Then the system should validate their role and permissions before allowing the change.

User Feedback Mechanism

User Story: As a client, I want to provide feedback on the virtual staging tool so that I can help improve the service for future users.
Description: This requirement involves building a user feedback mechanism that collects input from clients after using the Virtual Staging Simulations feature. By providing a simple interface for submitting feedback, clients can share their experiences and suggestions for improvement. This data will be invaluable for future iterations of the feature, allowing the development team to make informed decisions based on user needs and preferences. Implementing this feedback loop ensures continuous improvement of the product and helps in tailoring the experience to better meet user expectations.
Acceptance Criteria: Clients submit feedback after using the Virtual Staging Simulations feature during their online session.

Given a client has used the Virtual Staging Simulations feature, when they access the feedback interface then they can successfully submit feedback without errors.

Clients are able to rate their experience after using the Virtual Staging Simulations feature.

Given a client completes a session with the Virtual Staging Simulations feature, when they navigate to the feedback section then they can select a rating from 1 to 5 stars.

Users can provide suggestions for improving the Virtual Staging Simulations feature via the feedback mechanism.

Given a client is on the feedback page, when they fill in the suggestion box and click submit then their suggestion is saved and acknowledged by the system.

Feedback submission provides clients with a confirmation message.

Given a client submits their feedback, when the submission is successful then a confirmation message is displayed to the user indicating the feedback has been received.

The feedback mechanism collects data for analysis after users provide input.

Given feedback submissions, when the data is processed then it is correctly aggregated for analysis with no data loss.

Clients can easily access the feedback submission interface from the Virtual Staging Simulations feature.

Given a client is using the Virtual Staging Simulations feature, when they want to provide feedback then the feedback interface is accessible with one click from within the feature.

The user feedback mechanism logs the date and time of each feedback submission.

Given a client submits feedback, when the feedback is recorded then the system logs the submission date and time alongside the user's feedback.

Mobile Compatibility

User Story: As an event coordinator, I want to access the virtual staging simulations on my mobile device so that I can work on the go without being tethered to a desktop.
Description: This requirement aims to ensure that the Virtual Staging Simulations feature is fully compatible with mobile devices. With more users accessing platforms via smartphones and tablets, optimizing the feature for mobile use is essential for expanding accessibility and user engagement. The mobile version should retain the functionality and interactive elements of the desktop experience, providing a seamless transition across devices. This enhancement is critical for catering to a broader audience and ensuring that users can engage with the platform anytime, anywhere.
Acceptance Criteria: Mobile users access the Virtual Staging Simulations feature through their smartphones to explore different staging options and decor themes while on the go.

Given a user accesses the Virtual Staging Simulations feature on a mobile device, when they select a staging option, then the selected design should load within 5 seconds without any errors and retain all interactive elements.

A client wants to compare two different staging themes side by side using their tablet during an event planning consultation.

Given a user is comparing two staging themes on a tablet, when they pinch to zoom on either design, then both themes should resize appropriately and maintain visual clarity and interactivity without lag.

An event professional needs to make last-minute changes to staging designs while onsite during an event using a smartphone.

Given an event professional is onsite and uses a smartphone, when they change the staging design in the Virtual Staging Simulations, then the change should be reflected in real-time across all devices logged into the same event.

A user is accessing the Virtual Staging Simulations feature via a mobile browser and wants to save their customized design for later use.

Given a user customizes a staging design on a mobile browser, when they click the save option, then the design should be saved in their account and retrievable within 2 minutes across any device.

A potential client is using a mobile device to share a staging design with a colleague via social media during an event planning meeting.

Given a user has selected a staging design on their mobile device, when they choose to share it via social media, then the shared link should correctly display the staging design with all relevant details and images within 10 seconds.

A user wants to view tutorials on how to use the Virtual Staging Simulations feature on mobile for better understanding.

Given a user navigates to the tutorial section on the mobile version, when they select a tutorial video, then the video should play smoothly without buffering, and be fully functional with pause, rewind, and full-screen options.

A client is providing feedback on the mobile version of the Virtual Staging Simulations after a trial session.

Given a client completes a session using the mobile version, when they submit feedback through a feedback form, then the response should be recorded and acknowledged instantly, with a confirmation message displayed to the user.

Real-Time Capacity Calculator

During the AR tour, users can instantly see how many guests the venue can accommodate based on their chosen layouts. By providing immediate feedback, this feature aids planners in ensuring the venue meets their audience needs before finalizing bookings.

Requirements

Real-Time Capacity Calculation

User Story: As an event planner, I want to instantly see how many guests my chosen layout can accommodate so that I can ensure I do not exceed the venue’s guest limit before finalizing my booking.
Description: The Real-Time Capacity Calculation requirement enables users to view the maximum guest capacity of the venue based on their selected layout configurations. This functionality will provide immediate visual feedback during the AR tour, allowing event planners to determine if their chosen setup meets the expected attendance. Integration with VenueConnect's existing layout management tools is necessary to ensure that the calculations align with real-time layout changes. The feature aims to enhance user decision-making by preventing overbooking and ensuring compliance with venue capacity regulations. It is crucial for improving client satisfaction and streamlining the booking process within the platform.
Acceptance Criteria: User adjusts the seating layout during the AR tour to fit a specific number of guests and immediately checks the updated capacity in real-time.

Given a user is in the AR tour and selects a seating layout, when the user adjusts the layout configuration, then the real-time capacity calculator must update and display the maximum guest capacity within 2 seconds.

Multiple users are viewing the venue in an AR tour simultaneously, and they each choose different layouts to determine maximum capacities.

Given multiple users are using the AR tour feature concurrently, when they select different layouts for the same venue, then each user's capacity calculator must provide accurate and individualized maximum capacity information without delay.

A user who is unfamiliar with the platform navigates to the real-time capacity calculator during an AR tour to verify that their layout meets capacity requirements.

Given a new user accesses the AR tour, when they view the real-time capacity calculator, then it must display a user-friendly guide alongside the capacity information to assist in understanding the capacity limitations effectively.

Users make changes to an event layout that exceeds the venue's maximum capacity and reviews the capacity feedback during the AR tour.

Given a user adjusts the seating layout to exceed the venue's maximum capacity, when they review the real-time capacity feedback, then the system must display a warning message indicating the overcapacity issue clearly and prominently.

A user applies filters to view only certain seating layouts based on guest capacities during the AR tour.

Given the user is in the AR tour, when they apply filters for seating layouts based on guest capacities, then the real-time capacity calculator must only display layouts that meet the specified capacity constraints immediately.

Layout Visualization Tool

User Story: As an event planner, I want to visualize different seating arrangements interactively so that I can choose the most suitable layout for my event.
Description: This requirement involves creating a dynamic visualization tool that allows users to manipulate and view different event layouts in real-time during the planning process. Users should be able to toggle between various seating arrangements and configurations with immediate feedback on how each layout affects guest capacity. This tool will complement the Real-Time Capacity Calculator, ensuring that planners have a comprehensive understanding of space utilization before decisions are made. By providing an interactive and visually engaging experience, the feature aims to enhance usability and decision-making efficiency for event professionals.
Acceptance Criteria: User engages with the layout visualization tool during a planning session for an upcoming corporate event.

Given the user selects a seating arrangement from the dropdown, when the user clicks on 'Apply', then the layout should update immediately to reflect the chosen arrangement, showing the number of guests it can accommodate.

During a live demo, an event planner aims to view different layout configurations for an upcoming wedding.

Given the user toggles between at least three different seating layouts, when the user views the capacity results, then all capacity figures must update dynamically without any lag or delay.

An event manager needs to compare layout options side by side to make informed decisions based on guest capacity.

Given the user selects two different layouts for comparison, when the user clicks on 'Compare', then the tool should display a side-by-side visualization along with the capacity of each layout clearly labeled.

A venue administrator is conducting a training session to showcase the layout visualization tool to new staff.

Given a new staff member asks how to change the seating configuration, when the administrator demonstrates the process, then the new staff member should be able to replicate the change independently within two attempts without assistance.

A large event requires quick adjustments to seating arrangements based on RSVPs.

Given that the user adjusts the number of expected guests, when the layout is modified, then the changes to layout and guest capacity should reflect in real-time without refresh, ensuring accurate visualization.

Guest Flow Management

User Story: As an event planner, I want to manage and visualize guest pathways within the venue layout so that I can optimize the flow of my event and enhance the attendee experience.
Description: The Guest Flow Management requirement will provide a feature that helps event planners design and visualize the optimal guest pathways through the venue. By simulating guest movement in various layout configurations, this feature will help planners understand how guests will navigate the space, identify potential bottlenecks, and improve overall flow. Integrating this with the Real-Time Capacity Calculator will ensure that planners can see how layout changes impact guest experiences in real-time. The aim is to enhance the operational efficiency during events and significantly improve attendee satisfaction through thoughtful design.
Acceptance Criteria: As an event planner, I want to visualize guest pathways during the AR tour so that I can understand how guests will move through the venue based on different layout configurations.

Given a selected venue layout, when I simulate guest movement, then I should see a visual representation of guest pathways in real-time, allowing me to identify potential bottlenecks and optimize flow.

As a user, I want to ensure that the layout changes reflect in the Real-Time Capacity Calculator so that I can accurately gauge guest accommodation while designing pathways.

Given a change in layout configuration, when I check the Real-Time Capacity Calculator, then the maximum guest capacity should automatically update based on the new layout and provide feedback on feasibility.

As an event manager, I want to receive notifications about potential bottlenecks identified during the simulation to make timely adjustments to the layout.

Given that a bottleneck is detected in the guest flow simulation, when I run the analysis, then I should receive a notification indicating the locations and severity of potential bottlenecks.

As an event planner, I want to compare different layout configurations side by side to determine which layout yields better guest flow.

Given multiple layout configurations, when I visualize them simultaneously, then I should be able to compare guest flow metrics such as time taken to exit and congestion levels for each layout.

As a facility manager, I want to export the guest flow simulation results for the layout configurations, so I can use them in reports and planning sessions.

Given the completed guest flow simulations for different layouts, when I request an export, then I should receive a downloadable report containing key flow metrics and identified issues.

As an event planner, I want the system to remember my previous layout configurations, so I can revert back or modify them easily.

Given that I have saved multiple layout configurations, when I access the 'Manage Layouts' feature, then I should see a list of my previous configurations available for selection and editing.

As a user, I want to test the guest flow simulation with a predefined guest count, so I can see how crowd size affects the pathways.

Given a predefined guest count for the event, when I run the guest flow simulation, then the system should accurately simulate guest movement and highlight flow issues based on the number of guests.

Feedback Loop for Layout Modifications

User Story: As an event planner, I want to receive immediate suggestions and feedback when I modify the venue layout so that I can make informed decisions to optimize space usage effectively.
Description: The Feedback Loop for Layout Modifications requirement ensures that planners receive real-time suggestions based on their adjustments to the layout. Once a change in the seating arrangement is made, the system will automatically notify the user with updated capacity limits and suggest alternative layouts if the current configuration exceeds guest capacity. This feature will leverage algorithms to provide actionable feedback, thus facilitating informed decision-making. Integrating this feedback mechanism will greatly reduce errors and enhance user confidence during the event setup process.
Acceptance Criteria: User adjusts the seating arrangement for a wedding reception within the VenueConnect platform and expects immediate feedback regarding capacity limits and layout suggestions.

Given the user modifies the layout for a wedding reception, when the changes are saved, then the system should display the updated capacity and suggest alternative layouts if the capacity is exceeded.

An event planner is using the Real-Time Capacity Calculator during an event planning session and modifies the layout multiple times.

Given the user makes multiple modifications to the layout, when each change is applied, then the system must provide updated feedback within 2 seconds of the change.

A user wants to understand the limitations of different layouts for a corporate event and attempts to reach the maximum guest capacity.

Given the user selects a layout that approaches maximum capacity, when they exceed the limit, then the system should notify the user with a message indicating the excess and recommend a suitable alternative layout.

During a site visit, the user is discussing layout options with a client and needs real-time insights into capacity limits for various configurations.

Given the user is reviewing layout options, when the user selects a layout configuration, then the system should automatically calculate and display the maximum occupancy for the selected configuration without any delay.

After adjusting the layout for a gala event, the user wishes to ensure they are compliant with fire safety regulations regarding capacity limits.

Given the user modifies a layout, when the system processes the new layout, then it must cross-check the capacity against predefined safety limits and alert the user if the configuration exceeds these limits.

Event planners require a user-friendly interface to compare different seating layouts in real-time as they plan an event.

Given the user interfaces with the layout selection module, when they toggle between different seating arrangements, then the system should provide a side-by-side comparison of capacity, space utilization, and layout visualizations instantly.

A user is preparing for an event with a complex layout and needs real-time suggestions for optimizing space as they modify arrangements.

Given the user adjusts elements of the layout for a large event, when the modifications are saved, then the system should generate and present at least two alternative layouts that optimize space while staying within capacity limits.

Capacity Compliance Alerts

User Story: As an event planner, I want to receive alerts when my layout choices exceed venue capacity regulations so that I can avoid compliance issues before my event.
Description: The Capacity Compliance Alerts requirement will introduce notifications that alert event planners if proposed layouts exceed local venue capacity regulations during the design and booking process. The alerts will work in tandem with the Real-Time Capacity Calculator to provide alerts based on legal limits, helping ensure compliance before finalizing event details. This feature is designed to protect both the venue and the clients from potential legal issues and enhances the overall accountability of the VenueConnect platform.
Acceptance Criteria: Event planners create a new event layout in VenueConnect, selecting tables, chairs, and other elements while monitoring capacity in real-time.

Given an event planner is designing an event layout, When the selected layout exceeds the legal venue capacity, Then a red alert notification must be displayed indicating the violation.

During the booking process, event planners modify their event layout multiple times while the Capacity Compliance Alerts feature monitors these changes.

Given an event planner modifies the event layout, When the layout is saved, Then the system must re-evaluate the compliance against local venue capacity and alert the user accordingly if it exceeds the limit.

An event planner reviews their proposed layout before finalizing the booking to ensure compliance with local capacity regulations.

Given an event planner reviews the final layout, When the layout is compliant with legal capacity limits, Then a green confirmation message should be displayed indicating compliance.

Event planners access historical compliance alerts to review past bookings and any capacity issues that arose during planning.

Given an event planner accesses the historical compliance alert log, When the log is loaded, Then all past alerts should display date, event details, and violation status.

When a venue manager defines capacity limits for different layouts in the VenueConnect platform, these limits should trigger alerts for all users.

Given a venue manager sets capacity limits for a layout, When an event planner designs an event using that layout, Then the system must validate against the defined limits and trigger alerts if exceeded.

Event planners are notified via email or in-app notifications for any capacity compliance issues encountered during layout design.

Given an event planner encounters a capacity compliance issue, When the issue is triggered, Then an email and in-app notification should be sent immediately to the event planner to inform them of the violation.

Instant Booking Provisions

Integrating a booking function within the AR tour allows users to secure their desired venue immediately after the tour. By streamlining the process, this feature reduces the chances of losing a booking opportunity and enhances overall user satisfaction.

Requirements

Real-Time Availability Checker

User Story: As an event planner, I want to see real-time availability of venues during the AR tour so that I can make informed decisions and avoid losing my preferred option to other bookings.
Description: This requirement involves implementing a real-time availability checker that displays the current booking status of venues during and after the AR tour. The checker should seamlessly integrate with the existing booking system, allowing users to view up-to-date availability while exploring the venue. By providing immediate feedback on venue status, this feature aims to reduce user frustration, prevent overbooking scenarios, and ultimately enhance the overall booking experience. The real-time availability information will ensure that users can make informed decisions quickly, increasing the likelihood of securing their desired venue in a timely manner. This integration is crucial for maintaining high user satisfaction and trust in the VenueConnect platform, as users will have the assurance that they are acting on the most accurate information available.
Acceptance Criteria: As an event professional using the VenueConnect platform, I want to check the real-time availability of a venue during the AR tour, so that I can secure the venue immediately if it is available without missing the opportunity.

Given the user is on the AR tour and has selected a venue, when the user clicks on the 'Check Availability' button, then the system should display the current booking status of the venue within 5 seconds.

As a user exploring multiple venues in a single AR tour, I need to see real-time updates of availability statuses for all selected venues, so that I can compare options before making a decision.

Given the user has selected multiple venues during the AR tour, when the user navigates between venues, then the system should update the availability status for each venue without requiring a page refresh.

As a user who has just finished an AR tour of a venue, I want to receive immediate feedback on the availability status of the venue, so that I can decide promptly whether to book it or not.

Given the user has completed the AR tour, when the user clicks on the 'Book Now' button for a venue, then the system should display the availability status of that venue in real time before proceeding to the booking screen.

As an administrator of the VenueConnect platform, I need to ensure that the real-time availability data is accurately reflected based on actual booking activity, to avoid any discrepancies during the booking process.

Given the administrator has access to the backend system, when a booking is made or cancelled, then the system should update the venue's availability status within 2 minutes of the transaction being completed.

As an event planner, I want to be notified if a venue becomes unavailable after I’ve checked its status during the AR tour, to ensure that I am always basing my decisions on the most current data.

Given the user is on the AR tour and has received an availability confirmation for a venue, when the venue's status changes to unavailable, then the user should receive an instant notification within 3 minutes of the status change.

Instant Payment Integration

User Story: As an event planner, I want to make a payment immediately after selecting a venue to secure my booking without delays or complications.
Description: This requirement focuses on adding an instant payment processing mechanism that allows users to secure their venue bookings immediately after concluding the AR tour. The integration should support multiple payment methods, including credit cards, e-wallets, and bank transfers, to accommodate various user preferences. By providing a quick and efficient payment system, this feature will enhance user satisfaction and reduce the chances of losing a booking due to payment delays. The payment processing system must comply with industry standards for security and data protection to ensure the safety of user transactions. This feature is essential for streamlining the booking process and providing a seamless user experience on the VenueConnect platform.
Acceptance Criteria: User initiates an AR tour of the venue and wishes to secure the booking immediately after the tour ends.

Given the user completes the AR tour, when they tap the 'Book Now' button, then they should be redirected to the payment interface that displays available payment options.

User selects a payment method and enters the required payment details to complete the booking.

Given the user has chosen a payment method, when they submit their payment information, then the system should process the payment and display a confirmation message upon successful transaction.

User attempts to book a venue using multiple payment methods for flexibility.

Given the user is on the payment interface, when they select a payment method (credit card, e-wallet, bank transfer), then the interface should provide the necessary fields for each method without errors.

User makes a booking and needs assurance that their payment information is secure.

Given the user submits payment, when the transaction is processed, then the system must comply with industry security standards, and the user should receive a confirmation along with a security assurance message.

After completing the booking, the user expects to receive an immediate email confirmation.

Given the payment is successful, when the booking is finalized, then the user should receive an email confirmation containing booking details and payment receipt.

User experiences a failed payment transaction and must be able to retry without losing booking information.

Given the payment fails, when the user is notified of the failure, then they should be able to retry the payment without having to restart the booking process.

User wants to know if their chosen venue and date are still available after initiating the payment process.

Given the user is on the payment interface, when they select a venue and date, then the system should ensure that the venue is held for a limited time during payment processing to prevent double booking.

Customizable Booking Confirmation

User Story: As an event planner, I want to receive a personalized booking confirmation after securing a venue so that I can have all the necessary details readily accessible and avoid confusion.
Description: This requirement entails developing a customizable booking confirmation process that allows users to receive immediate confirmation of their venue booking with detailed information tailored to their needs. Users should be able to choose the format of the confirmation (email, SMS, or in-app notification) and personalize the details included, such as event specifics and additional services requested. This level of customization will not only enhance user satisfaction but also improve communication and reduce the need for follow-up inquiries. Furthermore, the confirmation system must integrate with the existing customer relationship management tools to facilitate easy access to booking information for both users and venue managers. Ultimately, this feature will reinforce the professionalism of the platform and enhance user trust.
Acceptance Criteria: User initiates a booking for a venue after completing an AR tour and opts to receive a booking confirmation via email.

Given the user has successfully completed the booking process, when they choose to receive the confirmation via email, then they should receive an email within 2 minutes containing the booking details, including venue name, date, time, and additional services requested.

User selects SMS as the preferred format for booking confirmation immediately after securing a venue.

Given the user has completed their booking, when they opt for SMS confirmation, then they should receive an SMS within 2 minutes with all pertinent booking information including a confirmation number and additional details as selected during the booking process.

User personalizes their booking confirmation details, including event specifics and optional services, during the booking process.

Given the user is in the booking confirmation customization step, when they select specific event details and optional services, then the confirmation they receive must reflect those selections clearly and accurately in the chosen format.

A venue manager accesses a booking through the CRM after a user receives a confirmation notification.

Given a user has received a booking confirmation, when the venue manager checks the CRM system for bookings, then they should see the updated booking in the system with all details consistent with the user's confirmation information.

User chooses in-app notification for booking confirmation after completing the venue booking.

Given the user has completed their booking and selected in-app notifications, when they finish the process, then they must receive an immediate in-app notification confirming the successful booking with all relevant details displayed clearly.

User Feedback Loop

User Story: As an event planner, I want to provide feedback on my AR tour experience so that the VenueConnect team can improve the service for future users.
Description: This requirement involves implementing a user feedback loop that allows users to provide immediate feedback on their AR tour experience and the booking process. The feedback mechanism should be simple, with quick rating systems and optional comment sections for detailed insights. This feature will help identify areas for improvement, enhance user satisfaction, and ensure that the VenueConnect platform continuously evolves to meet user needs. The collected feedback should be analyzed and reported back to the product team for actionable improvements. Integrating this feature is essential for fostering a responsive and user-centric platform that adapts based on direct user input.
Acceptance Criteria: User initiates an AR tour of a venue and, upon completion, is presented with an immediate feedback prompt.

Given a user completes an AR tour, when the feedback prompt appears, then the user must be able to rate their experience on a scale of 1 to 5 and submit optional comments.

User provides feedback after an AR tour, and the system captures and stores the feedback for analysis.

Given the user submits feedback, when the feedback is received, then the system must store the feedback securely and categorize it under the correct venue and tour for future analysis.

Admin reviews collected user feedback for actionable insights to enhance the event experience.

Given an admin accesses the feedback analytics dashboard, when they view the feedback reports, then the admin must see summarized data on average ratings and key comments, with the ability to filter by venue or date.

User attempts to submit feedback without selecting a rating or entering comments and triggers an alert for missing input.

Given the user clicks the submit button without providing a rating, when the feedback prompt is displayed, then an alert must inform the user to provide a rating before submission.

User accesses the feedback mechanism after a booking has been processed and is able to reflect on both the AR tour and booking experience.

Given a user has completed a booking post-AR tour, when the feedback prompt appears, then the feedback form must allow them to rate both the tour and the booking process separately.

Analytics Dashboard for Venue Managers

User Story: As a venue manager, I want access to an analytics dashboard that provides insights into booking trends and user feedback so that I can enhance my services and attract more bookings.
Description: This requirement focuses on creating an analytics dashboard for venue managers that provides insights into booking trends, user behaviors, and feedback collected from the platform. The dashboard should be user-friendly and include visualizations and reports that help venue managers make data-driven decisions. By offering valuable insights into booking patterns and user preferences, this feature will empower venue managers to adjust their offerings and improve their services, ultimately enhancing customer satisfaction. The dashboard must seamlessly integrate with the existing system to provide real-time data and share relevant information with venue managers.
Acceptance Criteria: Analytics Dashboard Access for Venue Managers

Given a venue manager is logged into VenueConnect, when they navigate to the analytics dashboard, then the dashboard should load within 3 seconds and display the latest booking trends and user behaviors.

Real-time Data Integration

Given the analytics dashboard is loaded, when new booking data is recorded on the platform, then the dashboard should refresh automatically and display the updated data within 5 seconds.

User-friendly Interface Evaluation

Given the analytics dashboard is operational, when venue managers interact with the dashboard, then they should be able to customize views and generate reports without requiring additional training or user manuals, achieving at least a 90% satisfaction rate in user feedback surveys.

Visualizations and Reports Effectiveness

Given the analytics dashboard is in use, when venue managers access charts and reports, then at least 80% of users should find the visual representations clear and helpful in decision-making as measured by a post-use survey.

Feedback Collection and Analysis

Given the venue manager receives feedback through the dashboard, when they review the feedback insights, then they should be able to easily identify at least three actionable items to improve their services based on the data provided.

Dashboard Responsiveness on Different Devices

Given the analytics dashboard is accessed from a tablet or smartphone, when a venue manager views the dashboard, then the interface should adapt seamlessly to any screen size, maintaining full functionality and usability.

Client Feedback Loop

After the AR tour, users can access a feedback mechanism to voice their thoughts on the venue and layout. This feature fosters engagement and allows the venue to collect valuable insights, optimizing future tours and venue offerings.

Requirements

Feedback Submission

User Story: As a user who has just completed an AR tour, I want to submit my feedback about the venue and layout so that I can share my thoughts and help improve future tours.
Description: This requirement allows users to submit feedback about their experience during the AR tour. The feedback submission form should be easy to access post-tour and visually appealing to encourage user engagement. Additionally, it should support various types of feedback, including star ratings, comments, and suggestions. The collected feedback will be integrated with the VenueConnect platform’s analytics to provide actionable insights to venue managers, optimizing future tours based on user input. This will enhance the user experience by making customers feel heard and valued, ultimately improving client satisfaction and service offerings.
Acceptance Criteria: User accesses the feedback submission form immediately after completing their AR tour.

Given the user has completed the AR tour, when they navigate to the feedback submission section, then the feedback form should be displayed without requiring additional actions.

User submits feedback containing a star rating and a comment after the AR tour.

Given the user is on the feedback submission form, when they select a star rating, enter a comment, and click submit, then the feedback should be successfully recorded in the system without errors.

User tries to submit feedback without a star rating.

Given the user fills out the feedback form with a comment but leaves the star rating blank, when they attempt to submit the form, then an error message should prompt them to complete the star rating before submission.

Admin reviews the feedback submissions collected post-AR tour.

Given multiple users have submitted feedback, when the admin accesses the analytics module, then the collected feedback should be available for review, displayed with star ratings and comments clearly categorized.

User encounters issues while attempting to submit feedback and reports it to support.

Given the user is experiencing issues with the feedback form, when they contact support, then a response should be provided within 24 hours outlining solutions or next steps.

User interface is visually appealing and encourages feedback submission.

Given a design audit of the feedback submission form, when evaluated against best practices for user engagement, then the form should score at least 85% for visual appeal and usability criteria.

Feedback submission data is integrated with VenueConnect's analytics module.

Given feedback submissions have been recorded, when the analytics module is accessed, then the submitted feedback should display actionable insights such as average star rating and common themes in comments.

Feedback Review Dashboard

User Story: As a venue manager, I want to access a feedback review dashboard so that I can analyze user feedback and enhance our future offerings based on their insights.
Description: This requirement focuses on creating a comprehensive dashboard within the VenueConnect platform for venue managers to review and analyze feedback received from users. The dashboard will showcase key metrics such as average ratings, common themes from comments, and historical trends over time. Additionally, it will allow direct access to individual feedback entries, categorization tags for easy filtering, and options for venue managers to respond to users if necessary. By providing venue managers with these insights, they can make informed decisions regarding venue offerings and optimize the overall customer experience.
Acceptance Criteria: Feedback Review Dashboard displays overall venue ratings after a feedback collection period ends.

Given that the feedback collection period has ended, when the venue manager accesses the Feedback Review Dashboard, then the dashboard must display the average rating calculated from the collected user feedback.

Users can see aggregated comments sorted by common themes in the Feedback Review Dashboard.

Given that multiple feedback comments have been submitted, when the venue manager filters the comments by theme, then the dashboard must display comments grouped into clearly identifiable themes for analysis.

Venue managers can access individual feedback entry details directly from the dashboard.

Given that feedback has been collected, when the venue manager clicks on a specific feedback metric, then the dashboard must display all individual feedback entries associated with that metric, including user comments and ratings.

The dashboard tracks historical feedback trends over multiple events.

Given that feedback data is collected over different events, when the venue manager views the historical trends section, then the dashboard must display a graph showing average ratings and common themes over time, sortable by event date.

Venue managers can categorize feedback for easier filtering and analysis.

Given that feedback entries are displayed on the dashboard, when the venue manager applies category tags to feedback entries, then the dashboard must allow filtering of feedback based on these assigned categories.

Venue managers have the option to respond directly to feedback left by users.

Given that a user has left feedback on an event, when the venue manager accesses this feedback entry, then the dashboard must display an option for the venue manager to respond to the user’s comments.

Automated Feedback Acknowledgment

User Story: As a feedback submitter, I want to receive an acknowledgment after I submit my feedback so that I know my input is valued and will be considered.
Description: This requirement implements an automated feedback acknowledgment system that sends users a confirmation message after they submit their feedback. This acknowledgment can be in the form of an email or an in-app notification. It should express gratitude for their input and inform them how their feedback will be used to improve venue offerings. This feature ensures users feel appreciated and encourages ongoing engagement with the VenueConnect platform, reinforcing a positive relationship between users and venue managers.
Acceptance Criteria: User submits feedback after an AR tour through VenueConnect's interface.

Given a user has submitted feedback, when the feedback is received, then a confirmation email or in-app notification should be sent to the user within 5 minutes.

User receives acknowledgment after submitting feedback through the VenueConnect platform.

Given the user has provided feedback, when the acknowledgment message is sent, then it should express gratitude and mention how the feedback will be used to enhance venue offerings.

Quality assurance for automated feedback acknowledgment functionality.

Given the feedback acknowledgment system is implemented, when a test feedback is submitted, then the system should respond with an acknowledgment message that is free of errors and correctly formatted.

User checks their inbox for feedback acknowledgment email.

Given a user submitted feedback, when the user checks their email inbox, then a confirmation email should be found in the inbox with the subject line containing 'Thank You for Your Feedback'.

User navigates to the VenueConnect app and looks for feedback confirmation notification.

Given a user has submitted feedback, when the user opens the VenueConnect app, then an in-app notification should be visible immediately on the home screen confirming receipt of their feedback.

User views historical feedback submissions and acknowledgment.

Given a user accesses their account settings, when they navigate to the 'Feedback' section, then they should see a history of their submitted feedback along with the timestamps of acknowledgment for each submission.

Feedback Analytics Reporting

User Story: As a venue manager, I want to generate feedback analytics reports so that I can visualize trends and make data-driven decisions to improve our venue's offerings.
Description: This requirement aims to develop a reporting tool that generates analytics reports based on the feedback received. These reports will summarize key insights, highlight significant trends, and provide venue managers with visual representations of the data, such as graphs and pie charts. The analytics reporting feature will help venue managers understand customer preferences, identify strengths and weaknesses in their offerings, and propose data-driven changes to improve the event experience. It will be an essential tool for strategic decision-making regarding facility enhancements and marketing strategies.
Acceptance Criteria: Feedback Report Generation for Venue Managers

Given that venue managers have collected feedback from users, when they initiate the report generation tool, then a report summarizing key insights should be available for download in PDF format, containing graphs and pie charts illustrating trends in the feedback.

Visual Representation of Feedback Trends

Given the feedback data collected, when venue managers access the analytics reporting tool, then they should see visual representations (graphs and pie charts) of feedback trends that are updated in real-time based on the latest input.

Summary of Customer Preferences

Given the generated feedback reports, when venue managers analyze the reports, then they should be able to identify at least three key customer preferences highlighted in the report that impact venue offerings.

Real-time Feedback Collection Integration

Given the feedback loop is integrated into the platform, when users complete their AR tour and submit feedback, then the feedback should be automatically logged into the analytics reporting tool without manual intervention.

Data Export Functionality for Recommendations

Given that venue managers generate a feedback report, when they request to export the insights, then the tool should provide options to export data in CSV or Excel formats along with the visual representations.

Alerts for Negative Feedback Trends

Given that feedback is being collected, when negative feedback trends surpass a predetermined threshold, then venue managers should receive an automated alert notifying them of the need for immediate attention and review.

User-Friendly Dashboard for Feedback Analysis

Given the feedback analytics tool is operational, when venue managers log in, then they should be presented with a user-friendly dashboard that displays key metrics, allowing for easy navigation and analysis of feedback data.

Feedback Segmentation

User Story: As a venue manager, I want to segment feedback data so that I can better understand the preferences of different audience groups and improve our offerings accordingly.
Description: This requirement will enable segmentation of feedback data based on various categories, such as event type, user demographics, and feedback themes. By implementing a segmentation strategy, venue managers can gain deeper insights into specific audience groups and tailor their offerings accordingly. This feature will allow for more nuanced analysis and targeted improvements, ensuring that diverse client needs are met. The segmentation capability will also assist in identifying popular trends among different user types, contributing to strategic event planning and marketing efforts.
Acceptance Criteria: User Segmentation for Feedback Analysis

Given a user submits feedback after an AR tour, When the feedback is analyzed, Then it should be categorized into specified segments such as event type, user demographics, and feedback themes for further analysis.

Dynamic Report Generation Based on Feedback Data

Given the segmented feedback data, When the venue manager selects a report type, Then the system should generate a dynamic report reflecting insights on user segments and themes.

Trends Identification Across User Categories

Given multiple feedback submissions, When the venue manager accesses the trends dashboard, Then it should display popular trends and insights based on different user types and demographics.

User Interface for Feedback Segmentation

Given a feedback entry form, When users access the form, Then it should provide options for selecting their event type and category for targeted feedback segmentation.

Feedback Data Export Capability

Given segmented feedback data, When the venue manager chooses to export data, Then the system should allow exporting in various formats (CSV, Excel) retaining all segmentation categories.

Feedback Loop Engagement Metrics

Given the implemented feedback loop, When metrics are analyzed, Then it should show engagement levels by segment and identify which segments provide the most feedback.

Personalized Venue Recommendations

Based on the user's preferences observed during the AR tour, this feature offers personalized venue recommendations that match their style, size, and layout wishes. By tailoring suggestions, it simplifies the decision-making process and enhances user experience.

Requirements

Preference-Based Venue Filtering

User Story: As an event planner, I want to filter venue options based on my preferred style and size so that I can quickly find venues that meet my specific needs and streamline my planning process.
Description: This requirement facilitates the filtering of venue options based on users' stated preferences, including style, size, seating arrangements, and layout desires. By implementing sophisticated algorithms that analyze user interests and match them with venue characteristics, the feature enhances the user experience by narrowing down options that meet specific criteria. This personalized approach aims to reduce decision fatigue and increase satisfaction, as users can easily discover venues that resonate with their unique needs.
Acceptance Criteria: User initiates an AR tour of potential event venues and expresses their preferences regarding style, size, and layout via an easy-to-use interface within VenueConnect.

Given the user has completed the AR tour, When the user inputs their stated preferences into the filtering system, Then the system should return a list of venues that match at least 80% of the user's specifications.

After selecting preferences, the user navigates to a recommended venues section within the platform to view personalized venue options.

Given the user has successfully submitted their preferences, When the user accesses the recommended venues page, Then the user should see personalized suggestions ranked in order of suitability based on their preferences with clear indicators of matches.

The user interacts with the venue recommendation system to receive feedback on further filtering options and recommendations based on their current selection.

Given the user has selected their preferences and viewed the initial recommendations, When the user selects additional filters, Then the system should dynamically update the venue recommendations in real-time to reflect the new filter criteria.

The user wants to save their preferred venues for future reference after browsing through personalized recommendations.

Given the user has viewed recommended venues, When the user selects a venue to save it, Then the venue should be successfully added to the user's 'Saved Venues' list, which can be accessed later.

The user is comparing multiple venues from the recommendations to make a final booking decision.

Given the user has a list of recommended venues, When the user selects two or more venues for comparison, Then the system should display a side-by-side comparison of critical information such as price, capacity, and features for the selected venues.

The user returns to the platform after a session to continue their venue selection process.

Given the user had previously selected preferences and received venue recommendations, When the user logs back in, Then the system should retain the user's previous preferences and recommendations to provide a seamless continuation experience.

Interactive Venue Comparison Tool

User Story: As a user, I want to compare multiple venues at once so that I can make informed decisions about which venue best fits my event needs.
Description: The interactive comparison tool allows users to view multiple venues side by side, making it easy to evaluate different options based on key metrics such as capacity, features, cost, and user reviews. This requirement aims to provide users with a clear and efficient way to assess their choices, simplifying the decision-making process. By integrating this feature within the VenueConnect platform, users will benefit from enhanced clarity and confidence in their venue selections.
Acceptance Criteria: User initiates a side-by-side venue comparison after selecting multiple venues they are interested in during the personalized recommendations phase.

Given the user has selected at least two venues, when they access the interactive comparison tool, then they should see a side-by-side view of the venues displaying key metrics such as capacity, features, cost, and user ratings.

User loads the interactive comparison tool and selects venues based on their preferences from the personalized recommendations.

Given the user is on the comparison tool page, when they select venues that match their preferences, then the tool should display relevant information accurately reflecting the selected venues.

User modifies their venue selection within the comparison tool to review different options and their corresponding details.

Given the user has venues displayed in the comparison tool, when they deselect a venue and select another, then the comparison view should update in real-time to reflect the new selection without page reload.

User interacts with the comparison tool to filter or sort the venues based on specific criteria such as cost or user rating.

Given the user has venues loaded in the comparison tool, when they apply a filter or sorting option, then the displayed venues should adjust immediately to match the new filter criteria.

User finishes reviewing the comparison and decides to proceed with one of the venues.

Given the user has viewed the comparisons and made a selection, when they click on the 'Proceed' button, then they should be directed to the booking form for that specific venue with all relevant data pre-filled.

User accesses the tool across different devices to ensure consistency of the comparison interface and data.

Given the user is logged into their VenueConnect account on multiple devices, when they access the interactive comparison tool from any device, then they should see the same venues and comparison metrics without discrepancies.

Real-Time Availability Check

User Story: As a venue manager, I want users to see real-time availability of my venue so that they can make quick decisions when booking, reducing the chances of double bookings.
Description: The real-time availability check feature ensures users can view venue availability in real time as they browse. This requirement is crucial for eliminating wasted time on venues that are already booked for desired dates. By integrating a dynamic calendar view linked to venue booking systems, users can receive immediate feedback on availability, thus expediting the planning process and enhancing user satisfaction by providing up-to-date information.
Acceptance Criteria: User initiates a search for available venues for a wedding on VenueConnect, entering specific dates and criteria such as location and capacity.

Given the user has specified the event details with dates and preferences, when the user clicks on 'Check Availability', then the system should display a list of venues that are available for the specified dates without any delay.

A user is viewing venue options on VenueConnect and wants to know if a selected venue is available for a specific date before proceeding to book it.

Given the user is on the venue details page, when the user selects a date from a date picker and clicks 'Check Availability', then the system should update the venue's availability status immediately on the same page, showing whether it is available or not.

During an ongoing event planning session, the user tries to check the availability of multiple venues at different times and dates.

Given the user has multiple venues added to their comparison list, when the user initiates an availability check for all selected venues simultaneously, then the system should provide real-time availability for all venues within 5 seconds, ensuring all data shown is current and accurate.

A user is informed about a venue's availability after they modified their search parameters to narrow down their choices.

Given the user has changed their search parameters (such as date or guest capacity), when they click 'Update Availability', then the system should refresh the venue list and only display venues matching the new criteria along with their real-time availability status.

The user needs to understand the booking policies or restrictions associated with the availability status of specific venues after receiving the results.

Given the user has received a list of available venues, when the user clicks on a specific venue, then the system should provide detailed booking information including policies, restrictions, and the actual availability in a clear and visible manner.

Customizable Recommendation Metrics

User Story: As an event organizer, I want to customize the metrics used for venue recommendations so that I can find venues that exactly match my specific criteria without sifting through irrelevant options.
Description: This requirement enables users to customize the criteria used for venue recommendations. Users can input specific metrics that matter most to them, such as budget range, location, and specific amenities. By offering this customizable interface, VenueConnect empowers users to refine their venue search more precisely, ensuring recommendations are aligned with their unique event requirements, enhancing user satisfaction and operational efficiency.
Acceptance Criteria: User Customization of Venue Recommendation Metrics Through Interface

Given the user is logged into VenueConnect, when they navigate to the 'Personalized Recommendations' section, then they should see an option to input metrics such as budget range, location, and amenities.

User Inputs and Saves Custom Metrics for Venue Recommendations

Given the user is on the metrics customization screen, when they input their desired budget range and select preferred amenities, then this information should be saved for future venue recommendations.

Displaying Customized Venue Recommendations Based on Parameters

Given the user has saved their customized metrics, when they search for venue recommendations, then the system should return venues that match all specified criteria.

Adjusting Metrics and Receiving Updated Recommendations

Given the user has previously saved metrics, when they modify any of the input parameters and save changes, then the system should reflect updated recommendations that correspond to the revised metrics.

Validation of Metrics Input Field Restrictions

Given the user is in the metrics customization section, when they input invalid data in any field (e.g., non-numeric budget), then an error message should appear, prompting for valid data entry.

User Feedback Mechanism for Personalized Recommendations

Given the user has received venue recommendations, when they provide feedback (e.g., thumbs up/down) on the suggestions, then the system should use this feedback to improve future recommendation accuracy.

Enhanced User Feedback Loop

User Story: As a user, I want to leave feedback on venues I have used so that I can help other users make informed decisions and improve the venue selection process.
Description: An enhanced user feedback loop feature encourages users to provide ratings and comments on venues they have previously booked. This requirement aims to collect valuable insights that can refine venue recommendations for future users. By integrating user reviews into the recommendation algorithm, the feature will improve the accuracy and relevancy of recommendations, fostering a community of shared experiences and enhancing the credibility of the venue options offered.
Acceptance Criteria: User submits a rating and comment for a venue they have booked after an event has concluded.

Given a user is logged in and has attended an event, When they navigate to the venue review section, Then they should be able to select a venue, submit a rating (1-5 stars), and provide written feedback, which is saved and displayed on the venue's page.

After submitting feedback, the user should see a confirmation message.

Given a user has successfully submitted their rating and comment for a venue, When the submission is complete, Then they should receive a confirmation message indicating their feedback has been recorded.

The recommendation algorithm should update based on new user feedback.

Given the user feedback is collected, When a new review is submitted, Then the recommendation algorithm should take into account the updated ratings and comments within 24 hours to refine venue suggestions.

Users should be able to view average ratings and recent comments on venue pages.

Given a user is on a venue's page, When they scroll down to the reviews section, Then they should see the average rating displayed prominently and the three most recent comments listed clearly.

Users should be able to filter venues based on ratings from user feedback.

Given a user is in the venue search section, When they apply the filter to display venues based on a rating threshold (e.g., 4 stars and up), Then only venues meeting that rating criteria should be displayed in the search results.

Admin users should have access to analytics on user feedback submitted for venues.

Given an admin user is logged in, When they access the user feedback dashboard, Then they should be able to view statistics such as total number of reviews, average ratings, and trends over time for each venue.

Stakeholder Insights Dashboard

An intuitive dashboard that aggregates feedback from clients, vendors, and venues, presenting an overview of performance metrics and satisfaction scores. This feature allows event planners to easily identify strengths and areas for improvement, ensuring that feedback is actionable and can directly inform future planning and operations.

Requirements

Data Aggregation Mechanism

User Story: As an event planner, I want a way to collect feedback from all stakeholders in one place so that I can evaluate performance and satisfaction metrics easily.
Description: The Data Aggregation Mechanism requirement focuses on the ability to collect and consolidate feedback data from various stakeholders, including clients, vendors, and venues. This will involve creating APIs to integrate with external feedback systems, as well as internal data repositories. The function should support real-time data collection to provide an up-to-date overview of performance metrics. By ensuring that all relevant data is centralized, it enhances decision-making capabilities for event planners and delivers a unified view of stakeholder satisfaction. This consolidation is crucial for actionable insights and will allow event planners to comprehensively assess the success of their events while pinpointing areas for improvement.
Acceptance Criteria: Real-time Feedback Aggregation from Various Sources.

Given the APIs are integrated with external feedback systems, when a stakeholder submits feedback, then it should be captured and displayed on the Stakeholder Insights Dashboard within 5 minutes.

Centralized Data Collection from Clients, Vendors, and Venues.

Given the feedback data is collected from clients, vendors, and venues, when the data aggregation process is executed, then it must successfully consolidate all feedback into a single database that is accessible via the Stakeholder Insights Dashboard.

Performance Metrics Visualization on Dashboard.

Given the centralized data, when an event planner accesses the Stakeholder Insights Dashboard, then it should present a visual representation of performance metrics and satisfaction scores in real-time.

Identification of Areas for Improvement through Feedback Analysis.

Given the aggregated feedback data, when an event planner reviews the Stakeholder Insights Dashboard, then it should highlight at least three areas for improvement based on stakeholder feedback rankings.

Compatibility with Existing Internal Data Repositories.

Given the internal data repositories are set up, when the Data Aggregation Mechanism is implemented, then it should seamlessly integrate with at least three existing internal data sources without errors.

User Access Control for the Dashboard.

Given different user roles are defined in VenueConnect, when a user accesses the Stakeholder Insights Dashboard, then their view must reflect the permissions set according to their role (e.g., admin vs. event planner).

Actionable Insights Generation from Collected Data.

Given the aggregated feedback data, when the analysis is performed, then the Stakeholder Insights Dashboard should generate a report summarizing actionable insights for event planners to utilize in future events.

Visual Performance Metrics Display

User Story: As an event planner, I want to see visual representations of feedback data so that I can quickly understand performance trends and make informed decisions.
Description: The Visual Performance Metrics Display requirement emphasizes presenting data in an intuitive visual format such as charts, graphs, and heat maps. This visualization will enable event planners to quickly comprehend complex feedback data at a glance. Key performance indicators such as satisfaction scores, response rates, and trends over time will be featured prominently. By utilizing visual elements, the dashboard will facilitate better engagement with the data, allowing users to identify issues and areas of success faster. This requirement is vital for enhancing the accessibility and usability of feedback information, ensuring planners can make informed strategic decisions promptly.
Acceptance Criteria: Stakeholder Insights Dashboard displays visual performance metrics for event planners after an event concludes, allowing them to analyze feedback from clients, vendors, and venues.

Given the event planner has accessed the Stakeholder Insights Dashboard, when the event summary is selected, then the dashboard should display visual performance metrics such as satisfaction scores, response rates, and trends over time in the form of charts, graphs, and heat maps.

Event planners need to filter visual performance metrics by specific time frames to analyze satisfaction trends.

Given the event planner is on the Visual Performance Metrics Display, when the planner selects a specific date range from the filter options, then the dashboard should update to show only the metrics relevant to that date range with accurate data visualization.

Event planners require the ability to drill down into individual feedback components to gain deeper insights from the visualization.

Given the visual performance metrics are displayed, when the event planner clicks on any visual element (such as a bar in a graph or a section in a heat map), then the dashboard should present detailed feedback data related to that selection for further analysis.

Stakeholder Insights Dashboard is used to share insights with team members and stakeholders through exportable reports.

Given the event planner has analyzed the visual performance metrics, when the planner selects the 'Export' option, then the dashboard should generate a report including charts and graphs in a PDF or Excel format that accurately represents the displayed metrics.

Supervisors check the overall performance metrics for multiple events over the past quarter in the Stakeholder Insights Dashboard.

Given the supervisor has accessed the Stakeholder Insights Dashboard, when the supervisor selects the last quarter from the overview section, then the dashboard should show cumulative visual performance metrics for all events held during that period, clearly indicating areas of success and needed improvements.

Event planners navigate the Visual Performance Metrics Display to compare metrics from different events side by side.

Given the event planner is on the Visual Performance Metrics Display, when the planner selects two or more events for comparison, then the dashboard should show a side-by-side visual representation of their key performance indicators for quick comparison.

End users receive real-time updates on performance metrics as feedback is aggregated and reviewed.

Given feedback from clients, vendors, and venues is being collected, when the event planner refreshes the Stakeholder Insights Dashboard, then the dashboard should display the most recent performance metrics alongside updates in visual formats (i.e., updated charts and graphs) reflecting the latest data.

Customizable Analytics Reports

User Story: As an event planner, I want to create customized reports so that I can focus on specific metrics that matter most to my events.
Description: The Customizable Analytics Reports requirement seeks to allow users to generate personalized reports based on selected metrics and timeframes. Users should be able to filter and sort data according to their needs, enabling tailored insights. This feature will support various stakeholders by providing insights that are specifically relevant to them, be it for an individual event, a series of events, or overall performance. By enabling easy customization, users will be equipped to analyze specific interests, providing actionable data that can drive enhancements in future planning. This flexibility is essential for aligning analytics outcomes with user requirements and enhancing user satisfaction.
Acceptance Criteria: User generates a customizable analytics report to analyze the performance of a specific event held last month.

Given the user is logged in and on the analytics dashboard, when they select the 'Custom Reports' option, then they should see the filters for event types, date ranges, and performance metrics available for selection.

An event planner wants to filter data in the analytics report by multiple metrics and view results over different timeframes.

Given that the user is utilizing the customizable analytics feature, when they select multiple metrics (e.g., attendee satisfaction and vendor performance) and a specified timeframe, then the report should generate displaying the filtered results accordingly.

A venue manager requires insights into overall venue performance across all events held in the last year.

Given the venue manager is accessing the dashboard, when they apply filters for the 'Last Year' across all events and select the 'Overall Performance' metric, then the customized report should display comprehensive data summarizing performance metrics for that period.

An event planner wishes to save their customizable report configuration for future use.

Given the user has tailored the filters and metrics, when they select the 'Save Report' option and name the report, then the system should successfully save their configuration, allowing them to retrieve it in future sessions.

A user wants to share their customized report with a team member via email.

Given that the user has generated a report, when they select the 'Share' option and enter the email address of the team member, then the system should successfully send the report to the provided email address with a link to access the report online.

A stakeholder needs to analyze trends in event attendance over multiple events and customize the report view for clarity.

Given the stakeholder is on the analytics dashboard, when they access the 'Trends' section and choose specific events to display, then they should be able to customize the layout of the report (e.g., table, chart) to enhance data visualization.

A user requires an explanation of how to utilize the customizable analytics feature effectively.

Given that a user is accessing the analytics dashboard, when they click on the 'Help' or 'Tutorial' section, then they should be presented with step-by-step guidance on how to use the customizable report feature effectively.

Automated Feedback Alert System

User Story: As an event planner, I want to be alerted when feedback scores drop so that I can address issues immediately and prevent client dissatisfaction.
Description: The Automated Feedback Alert System requirement involves developing a feature that notifies event planners when feedback scores fall below predefined thresholds. This automated alert mechanism will allow planners to take proactive measures to address any potential issues before they escalate. The system can offer recommendations or insights related to the negative feedback received, enabling quick remedial actions. By incorporating this feature, stakeholders can enhance their responsiveness to feedback, thereby increasing overall satisfaction and improving future events. This proactive approach is vital for maintaining high levels of client and vendor satisfaction.
Acceptance Criteria: Feedback Score Notification Triggering

Given that the feedback score for a client falls below the predefined threshold of 70%, when the score is recorded, then an automated notification should be sent to the event planner's dashboard and email within 5 minutes of feedback submission.

Recommendations for Negative Feedback

Given that a score below the threshold is detected, when the automated feedback alert system triggers, then the system should provide at least three tailored recommendations for addressing the negative feedback based on previous similar cases.

Multiple Feedback Sources Aggregation

Given that feedback is received from clients, vendors, and venues, when the feedback scores are evaluated, then the system should aggregate scores from all sources and trigger alerts only for the lowest score achieved across any source.

Feedback Score Threshold Configuration

Given that an administrator needs to set feedback thresholds, when accessing the settings menu, then the administrator should be able to modify the threshold values and save changes seamlessly, ensuring updates take effect immediately for new feedback.

User Interaction with Alerts

Given that an event planner receives a feedback alert, when they click on the alert notification, then they should be redirected to the relevant section of the Stakeholder Insights Dashboard that includes the negative feedback details and suggested actions.

Historical Performance Tracking

Given that multiple feedback alerts have been triggered over time, when an event planner accesses the overview report, then they should see a historical trend of feedback scores alongside a log of triggered alerts and corresponding actions taken.

Notification Delivery Confirmation

Given that an automated notification is sent, when the notification is dispatched, then there should be a logging mechanism ensuring that the confirmation of delivery is recorded within the system for future auditing.

Integration with Existing Platforms

User Story: As an event planner, I want the insights dashboard to work with my existing tools so that I can have a cohesive workflow without interruptions.
Description: The Integration with Existing Platforms requirement is designed to ensure that the new Stakeholder Insights Dashboard can seamlessly integrate with other tools and platforms currently used by event planners, such as CRM systems, email marketing tools, and event management software. This integration will allow for smooth data exchange and minimize the need for manual data entry, enhancing workflow efficiency. By providing APIs and ensuring data compatibility, this requirement will greatly enhance users' experience, as they can keep their existing tools and processes while gaining the additional insights from the new dashboard. This is vital in preventing disruption to current workflows while adopting the new feature.
Acceptance Criteria: Integration with CRM systems for real-time client feedback access and updates.

Given a connected CRM system, when a client provides feedback via email, then the Stakeholder Insights Dashboard should automatically reflect the updated satisfaction score within 5 minutes.

Automatic data synchronization between the Stakeholder Insights Dashboard and email marketing tools.

Given an established email marketing integration, when a new event is created in the dashboard, then the event details should automatically sync to the email marketing platform without manual entry.

Seamless integration with event management software to pull historical performance metrics.

Given a linked event management system, when an event is selected in the Stakeholder Insights Dashboard, then all relevant historical metrics should be accessible in under 2 seconds.

User-friendly API documentation for third-party integrations.

Given the release of the Stakeholder Insights Dashboard, when developers access the provided API documentation, then they should find comprehensive guides and examples for common integrations, rated at least 4 out of 5 on clarity by beta testers.

Compatibility checks with various platforms to ensure smooth integration.

Given the integration setup, when the dashboard is connected to different platforms, then 95% of users should report no issues during the initial configuration in user feedback surveys.

Tracking and reporting of errors during integration with external tools.

Given an unsuccessful integration attempt, when an error occurs, then the dashboard should log the issue with detailed error messaging visible to the user within 1 minute of detection.

Automated Feedback Collection

This feature automates the process of gathering feedback post-event, sending out tailored surveys to all stakeholders. By simplifying the feedback collection process, event coordinators save time while ensuring comprehensive insights are gathered, fostering continuous improvement and enhancing future events.

Requirements

Smart Survey Customization

User Story: As an event coordinator, I want to create customized surveys for each event so that I can gather specific feedback relevant to that occasion and improve my future event planning.
Description: This requirement involves the ability to create and customize surveys tailored to specific events and stakeholders. Users should be able to choose from a variety of question types (multiple choice, open text, rating scales) and add their branding elements. This functionality enhances the relevance and engagement of the feedback process, ensuring that the insights gathered are meaningful and actionable. Furthermore, thoughtful customization options will lead to higher response rates and richer data from participants, which is essential for continuous improvement in event planning and execution.
Acceptance Criteria: Event coordinators are setting up a post-event survey for a corporate conference, selecting question types and customizing branding to fit the company's image and objectives.

Given the event coordinator is logged into VenueConnect, when they access the survey customization tool, then they can select from at least three different question types (multiple choice, open text, rating scales) and upload their logo to be included in the survey.

An event coordinator needs to create a survey that targets different types of stakeholders like guests, vendors, and sponsors, ensuring relevant questions for each group.

Given the event coordinator is in the survey creation interface, when they choose the stakeholder group, then the survey automatically presents relevant questions tailored to that group with an option to add custom questions.

User wants to send a survey out to guests immediately after the event concludes, ensuring timely feedback collection.

Given the event is marked as 'completed' in VenueConnect, when the event coordinator clicks the 'Send Survey' button, then all selected stakeholders will receive the survey within 5 minutes.

Event coordinators want to analyze survey results to identify trends and areas for improvement after multiple events.

Given the event coordinator has collected feedback from at least three events, when they access the analytics dashboard, then they can view aggregated feedback reports that highlight trends in guest satisfaction and suggestions for improvement.

An event planner is creating a new survey and wants to ensure that it is visually consistent with the theme of the event.

Given the event coordinator is customizing the survey design, when they choose colors, fonts, and images, then the survey should reflect the selected theme within two clicks.

The system should ensure that the survey can be accessed on various devices by all participants.

Given the survey link is shared with stakeholders, when users access the survey on different devices (desktop, tablet, smartphone), then all elements should be displayed correctly and be fully functional without any errors.

Automated Reminder System

User Story: As an event coordinator, I want an automated reminder system to notify stakeholders about the feedback survey so that I can increase participation rates without spending extra time on follow-ups.
Description: The Automated Reminder System will send notifications to stakeholders before the feedback surveys are distributed and after the event concludes. This feature will help ensure that feedback collection is timely and that all relevant participants are reminded to share their insights. Integrating automated reminders within the VenueConnect platform will not only enhance participation rates but also reduce the manual effort traditionally required to follow up with attendees, thereby streamlining the feedback collection process.
Acceptance Criteria: Automated Reminder Notification for Feedback Collection Initiation

Given an event has concluded, when the system initiates feedback collection, then all stakeholders should receive a notification reminder 24 hours before the feedback survey is sent out.

Automated Reminder Notification After Event Conclusion

Given an event has ended, when the automated reminder system is triggered, then all participants who attended the event should receive their feedback request notifications within 1 hour post-event.

Surveys Sent Only to Engaged Participants

Given the list of attendees, when the feedback reminder is generated, then the system should ensure notifications are only sent to participants who engaged in the event activities.

Customization of Reminder Timings

Given the user’s preference settings, when the automated reminder system is configured, then users should be able to set the timing of reminders for feedback surveys and adjust them for each event.

Verification of Reminder Delivery Status

Given the automated reminders have been sent, when the event coordinator checks the reminder delivery report, then the system should reflect the delivery status of all reminder notifications accurately.

User Interface for Managing Reminders

Given the requirement for an intuitive user interface, when event coordinators access the reminder settings, then they should be able to easily create, modify, or delete reminder notifications without technical assistance.

Real-Time Feedback Dashboard

User Story: As an event coordinator, I want a real-time feedback dashboard that shows survey responses so that I can monitor attendee satisfaction during the event and make adjustments if necessary.
Description: Developing a Real-Time Feedback Dashboard will allow event coordinators to view responses as they come in, providing immediate insights into attendee satisfaction and areas for improvement. This dashboard will feature visual data representations such as graphs and charts, making it easier for users to analyze feedback trends. Access to real-time data enables coordinators to address any issues promptly and facilitates informed decision-making that can influence current events in progress, enhancing overall event quality.
Acceptance Criteria: Real-Time Feedback Dashboard is accessed by an event coordinator during an ongoing event to monitor attendee satisfaction and identify any immediate issues that require attention.

Given the event coordinator has logged into VenueConnect, When they navigate to the Real-Time Feedback Dashboard, Then the dashboard should load within 3 seconds and display the latest feedback responses in real-time.

An event coordinator views the graphical representations of feedback data on the Real-Time Feedback Dashboard after sending out post-event surveys to attendees.

Given that feedback has been collected from at least 50% of attendees, When the event coordinator accesses the Real-Time Feedback Dashboard, Then they should see visual data representations such as graphs and charts that illustrate attendee satisfaction levels.

The event coordinator sets up customized surveys for different stakeholders to collect varied feedback about the event.

Given the event coordinator has selected the customizable survey option, When they create and save a new survey targeting specific stakeholder groups, Then the new survey should be successfully saved and ready to send out upon event completion.

An event coordinator receives an alert about low satisfaction scores in real-time through the Real-Time Feedback Dashboard during an event.

Given the Real-Time Feedback Dashboard has been initialized, When satisfaction scores drop below a predefined threshold, Then the event coordinator should receive an immediate notification alerting them of the scores and areas needing attention.

An event coordinator analyzes the feedback trends over multiple events using the historical data features of the Real-Time Feedback Dashboard.

Given that the event coordinator is on the Real-Time Feedback Dashboard, When they select the historical data option for trends analysis, Then they should be able to view and filter feedback trends for at least the last three events they managed.

Mobile-Friendly Survey Access

User Story: As an attendee, I want to access feedback surveys easily from my mobile device so that I can quickly share my feedback without needing to use a computer.
Description: This requirement entails designing surveys that are easily accessible and usable on mobile devices. Given that attendees often use smartphones or tablets, ensuring that surveys are mobile-friendly will facilitate higher response rates. This capability is crucial for gathering feedback from a wider audience as it aligns with users' preferences for convenience and accessibility in engaging with surveys, ensuring that all voices are captured effectively.
Acceptance Criteria: Attendees accessing the post-event survey on their smartphones immediately after the event concludes to provide their feedback on various aspects of the venue and the event experience.

Given an event attendee with a smartphone, when they receive the post-event email with the survey link, then they should be able to click the link and open the survey without any errors or issues.

Event coordinators monitoring survey access on mobile devices to ensure that the design effectively captures responses from users on their smartphones and tablets.

Given the survey is designed to be mobile-friendly, when opened on a smartphone, then 90% of the survey elements should be fully viewable without any horizontal scrolling needed.

Collecting feedback from diverse groups of event attendees using various mobile devices to ensure inclusivity and accessibility of the survey.

Given that the survey is sent out to attendees across multiple platforms, when analyzed, then at least 80% of users should report a positive experience regarding the accessibility of the survey on their mobile devices.

Ensuring that the survey loads quickly on mobile devices to encourage higher response rates from attendees post-event.

Given an attendee trying to access the survey on a mobile device, when the survey is loaded, then the loading time should not exceed 3 seconds to improve the likelihood of completion.

Attendees completing the survey on various mobile devices to analyze user engagement and satisfaction.

Given a completed survey, when the results are compiled, then at least 70% of respondents should indicate that the mobile survey was easy to complete and engaging.

Event coordinators receiving a report post-survey collection on the performance of the mobile-friendly survey to assess its effectiveness in gathering feedback.

Given the feedback survey is closed, when event coordinators review the report, then it should include statistics such as completion rate, user comments, and any technical issues encountered by mobile users.

Integration with Event Metrics

User Story: As an event coordinator, I want to integrate feedback data with event performance metrics so that I can understand the full context of attendee satisfaction and improve future events based on comprehensive analysis.
Description: Integrating feedback with existing event performance metrics will provide event coordinators with a holistic view of their event’s success. This integration will allow users to correlate feedback data with attendance rates, ticket sales, and other key performance indicators. By cross-referencing surveys with quantitative data, coordinators can derive deeper insights into what factors contribute to overall event satisfaction and success, enhancing their strategic planning for future events.
Acceptance Criteria: Integration of feedback survey with event attendance data

Given that an event has been completed, when the automated feedback collection feature sends out surveys, then the surveys must seamlessly integrate with the event's attendance metric, allowing for correlation analysis of feedback and attendance.

Cross-referencing feedback with ticket sales data

Given that ticket sales data is available, when feedback surveys are submitted by attendees, then the system should allow event coordinators to view ticket sales alongside feedback responses for better insights into ticket performance.

Generation of reports correlating feedback with other KPIs

Given that feedback has been collected, when event coordinators request a report, then the generated report must include correlated data from attendance rates, ticket sales, and feedback ratings, providing a comprehensive overview of event performance.

User-friendly interface for viewing integrated metrics

Given that feedback and event metrics are integrated, when event coordinators access the dashboard, then they should see a user-friendly interface that visually displays both feedback ratings and performance metrics without any technical issues.

Automated alerts for negative feedback patterns

Given that feedback has been aggregated, when negative trends in feedback are identified, then the system should automatically notify event coordinators, allowing for timely responses to improve future events.

Customization options for feedback surveys based on event type

Given that different types of events may require different feedback focuses, when creating feedback surveys, coordinators should be able to customize survey questions based on the specific event type, ensuring relevant data collection.

Multi-Language Support for Surveys

User Story: As an event coordinator, I want to offer feedback surveys in multiple languages so that I can gather insights from international attendees and ensure inclusivity in feedback collection.
Description: Implementing multi-language support in surveys will enable event coordinators to reach a broader audience, particularly in diverse regions. This requirement entails providing language options for attendees when accessing feedback surveys. By allowing users to choose their preferred language, VenueConnect can ensure inclusivity and increase the likelihood of receiving feedback from all participants, thus enriching the data pool for event evaluation and improvement.
Acceptance Criteria: As an event coordinator, I want to send feedback surveys in multiple languages after an event, accommodating attendees who speak different languages, to ensure comprehensive feedback collection.

Given an event has occurred, when the feedback survey is generated, then attendees should see a language selection option presented on the survey landing page.

As an attendee, I want to select my preferred language when accessing a feedback survey to ensure I understand all questions clearly.

Given I access a feedback survey, when I view the survey interface, then I should be able to select from at least three different languages for the survey questions.

As an event coordinator, I want the feedback survey responses to be stored in the selected language so I can analyze feedback in a format that respects the respondents' choices.

Given attendees have completed the survey in different languages, when the responses are stored, then the data should retain the language in which the survey was completed, ensuring accurate representation of responses.

As an event coordinator, I need to ensure that any custom questions added to the survey are also available in all supported languages to maintain consistency in the feedback process.

Given I create custom survey questions, when I specify a language for the survey, then each custom question should also be translatable into all supported languages before the survey is sent out.

As an event coordinator, I want to verify that all attendees receive the feedback survey in their selected language after an event to maximize response rates.

Given that an event has finished, when the feedback surveys are dispatched, then each attendee should receive their survey in the language they selected during the registration process.

As an analytics team member, I need the analytics dashboard to reflect feedback data aggregated by language to identify trends specific to different language groups.

Given feedback surveys have been completed and returned, when I view the analytics dashboard, then the data should be sortable and filterable by the language of the responses to help in targeted analysis.

As an event organizer, I want to ensure that the multi-language support does not impact the survey completion time negatively for participants.

Given attendees are completing the feedback survey, when the survey is presented in their selected language, then the average completion time for surveys should not exceed the baseline established prior to implementing multi-language support.

Sentiment Analysis Tool

Utilizing advanced analytics, this tool analyzes written feedback to gauge overall sentiment (positive, negative, neutral). This allows event planners to quickly assess stakeholder satisfaction and identify trends in feedback, enhancing decision-making for future events based on emotional responses.

Requirements

Sentiment Analysis Integration

User Story: As an event planner, I want to have access to sentiment analysis of stakeholder feedback, so that I can quickly assess satisfaction levels and make informed decisions for future events.
Description: The Sentiment Analysis Tool must integrate seamlessly with the existing VenueConnect platform, allowing event planners to easily access sentiment data from stakeholder feedback. It should aggregate feedback collected from multiple sources such as email, surveys, and social media to provide a holistic view of stakeholder sentiment regarding events. The integration should enable real-time updates, ensuring that event planners can respond promptly to feedback and adjust event strategies accordingly. This will enhance user experience by simplifying data accessibility and improving decision-making processes based on emotional responses.
Acceptance Criteria: Integration of Sentiment Analysis Tool in VenueConnect Dashboard

Given an event planner is logged into the VenueConnect platform, when they navigate to the Sentiment Analysis section, then they should see aggregated sentiment data from multiple sources such as email, surveys, and social media in an intuitive format.

Real-time Feedback Updates Functionality

Given that stakeholder feedback is received through any integrated source, when the feedback is processed, then it should reflect updated sentiment data in real-time on the VenueConnect platform for event planners to view immediately.

User Access to Historical Sentiment Data

Given an event planner wants to assess historical sentiment data, when they select a specific event from previous records, then they should be able to view historical trends and sentiment analysis results for that event.

Multi-source Data Aggregation Test

Given feedback from various sources such as emails, surveys, and social media, when the data is aggregated by the Sentiment Analysis Tool, then it should accurately represent the overall sentiment without loss of data or misrepresentation.

User Notifications for Significant Sentiment Changes

Given an event planner is monitoring stakeholder sentiment, when there is a significant change in the overall sentiment score, then the planner should receive a notification alerting them of the change to initiate a response.

Access Control for Sentiment Analysis Data

Given that the Sentiment Analysis Tool has sensitive data, when an event planner attempts to access the sentiment reports, then the system should enforce role-based access control to ensure only authorized users can view this data.

Custom Reporting Dashboards

User Story: As a venue manager, I want to customize my reporting dashboard so that I can easily visualize sentiment trends for different events and stakeholders.
Description: Create customizable reporting dashboards that allow users to visualize sentiment analysis results in various formats, such as graphs, charts, and tables. The tool should offer filters for date ranges, event types, and specific feedback categories, enabling event planners to tailor the data presentation according to their reporting needs. This functionality will provide insights that are easy to interpret and actionable, supporting data-driven decision-making in event planning and management.
Acceptance Criteria: User is an event planner who wants to create a custom dashboard to visualize sentiment analysis results after an event has concluded, allowing for easy interpretation of stakeholder feedback.

Given the user has access to the Sentiment Analysis Tool, when they select the 'Create Dashboard' option and choose multiple visualization formats (graphs, charts, and tables), then the system should allow them to add, customize, and arrange the selected visualizations on the dashboard accordingly.

The event planner needs to filter sentiment analysis data by specific date ranges to understand feedback trends over time, specifically from events held in 2023.

Given the user is on the custom dashboard, when they apply a date range filter for the year 2023, then only sentiment analysis results corresponding to events held within that timeframe should be displayed.

The event planner wants to compare sentiment from different event types, such as 'Conferences' and 'Weddings,' to draw insights on which type elicited better feedback.

Given the user has selected a filter for event types, when they choose 'Conferences' and 'Weddings,' then the dashboard should display the sentiment analysis results side-by-side for a direct comparison for the selected event types.

The event planner seeks to showcase a visual representation of feedback categories, such as 'Food Quality', 'Venue Atmosphere', and 'Staff Performance', on their custom dashboard.

Given the user is on the custom dashboard and has access to various feedback categories, when they select the feedback categories 'Food Quality', 'Venue Atmosphere', and 'Staff Performance', then the dashboard should generate visualizations depicting sentiments related to those specific categories.

A stakeholder reviewing the event data wants to export the custom dashboard visuals for a presentation to the executive team.

Given the user is satisfied with the custom dashboard layout, when they click on the 'Export' button, then the system should allow them to download the dashboard as a PDF or image file format of their choice.

Automated Feedback Alerts

User Story: As an event planner, I want to receive alerts when there are significant changes in stakeholder sentiment, so that I can take immediate action to address concerns or reinforce positive feedback.
Description: Implement an automated alert system that notifies event planners when sentiment analysis identifies significant changes in stakeholder feedback. This feature should allow users to set thresholds for positive, negative, and neutral sentiments, triggering notifications based on user-defined criteria. The alerts will help event planners stay informed about immediate concerns or successes, facilitating timely intervention and improving overall stakeholder relationships.
Acceptance Criteria: Feedback Alert Trigger Upon Negative Sentiment Detection

Given an event planner has set a threshold for negative sentiment, When the sentiment analysis tool detects feedback that crosses this threshold, Then an automated alert is sent to the event planner's notification channel.

Feedback Alert Trigger Upon Positive Sentiment Detection

Given an event planner has set a threshold for positive sentiment, When the sentiment analysis tool detects feedback that crosses this threshold, Then an automated alert is sent to the event planner's notification channel.

Custom Threshold Settings for Sentiment Alerts

Given an event planner has access to the threshold settings, When they input their desired thresholds for positive, negative, and neutral sentiments, Then the system successfully saves these settings without errors.

Notification Delivery Timing Verification

Given that an alert is triggered based on the defined thresholds, When the alert is generated, Then the notification should be delivered to the event planner within two minutes.

Summary of Recent Feedback Changes in Alerts

Given an alert is triggered, When the event planner receives the notification, Then the alert includes a summary of the sentiment changes and examples of the feedback that triggered the alert.

Alerts Functionality Testing for Multiple Events

Given multiple events are being monitored, When one event's sentiment crosses predefined thresholds, Then alerts must be sent separately for each affected event without overlap or confusion.

User Interface for Managing Alert Preferences

Given an event planner is using the alert system, When they navigate to the alert preferences page, Then they can view and modify current alert settings easily with clear options available.

Sentiment Analysis Training Module

User Story: As a new event planner, I want training on how to use the sentiment analysis tool effectively, so that I can interpret feedback accurately and make better decisions for my events.
Description: Develop a training module for users that explains how to interpret and leverage the sentiment analysis results effectively. This module will cover various aspects of sentiment analysis, including understanding sentiment scores, trends over time, and practical applications in enhancing event planning strategies. Providing users with adequate training will ensure they can maximize the benefit of the sentiment analysis tool and improve their decision-making capabilities.
Acceptance Criteria: User Accessing the Sentiment Analysis Training Module

Given a logged-in user, when they navigate to the Sentiment Analysis Training Module, then they should see a clear overview of the module content and objectives.

Completion Tracking of Training Module

Given the user completes the Sentiment Analysis Training Module, when they submit the completion form, then their training progress should be recorded in their user profile and be visible to them under ‘My Training’.

User Feedback on Training Module Effectiveness

Given a user has completed the training module, when they provide feedback through the pulse survey at the end of the module, then their feedback should be successfully submitted and a thank you message should be displayed.

Access to Sentiment Scores Tutorial

Given a logged-in user, when they select the tutorial for understanding sentiment scores, then they should be redirected to the appropriate page with detailed explanations and examples.

Evaluation of Learning Outcomes Post-Training

Given a user has completed the training module, when they take the subsequent quiz on sentiment analysis, then their score should be at least 80% to indicate effective understanding of the material.

Integration of Practical Applications in the Training Module

Given the user is reviewing the training module content, when they reach the section on practical applications, then they should see at least three relevant case studies illustrating the application of sentiment analysis in event planning.

User Support Availability for Training Module

Given a user is struggling to understand sentiment analysis during the training module, when they click on the support link, then a chat support option should be available for real-time assistance.

Multi-Language Support

User Story: As an international event planner, I want the sentiment analysis tool to support multiple languages, so I can assess feedback from a diverse range of stakeholders effectively.
Description: Incorporate multi-language support into the sentiment analysis tool, enabling users to analyze feedback collected in various languages. The tool should utilize advanced language processing algorithms to accurately assess sentiment, regardless of the feedback's language. This functionality will expand the tool's accessibility and usability for international venues and diverse stakeholder groups, ensuring comprehensive analysis across different demographic segments.
Acceptance Criteria: User wants to analyze feedback collected in English, Spanish, and French to gauge stakeholder satisfaction across multiple languages at an international event.

Given feedback in English, Spanish, and French, When the sentiment analysis tool processes the feedback, Then it accurately identifies the sentiment as positive, negative, or neutral for each language without requiring manual translation.

Event planners need to generate a report summarizing the sentiment analysis results of feedback collected in various languages from an event.

Given a dataset containing feedback in multiple languages, When the event planner requests a sentiment summary report, Then the report must include a breakdown of sentiment by language, clearly indicating trends and satisfaction levels.

An event planner accesses the sentiment analysis tool to handle feedback written in Mandarin, ensuring the functionality works for non-Latin characters.

Given feedback in Mandarin, When the sentiment analysis tool processes the text, Then it successfully categorizes the sentiment and displays the findings accurately, ensuring functionality for non-Latin scripts.

User is training the sentiment analysis tool to recognize brand-specific terminology in Italian to better understand stakeholder feedback for a local event.

Given a dataset containing Italian feedback with brand-specific terms, When the tool analyzes this feedback, Then it correctly identifies brand sentiment and adapts its algorithm to improve future analysis involving similar terminology.

A client reviews the performance of the sentiment analysis tool for events held in different languages over the past year.

Given an annual performance review for the sentiment analysis tool, When the client examines the sentiment results, Then the tool must provide consistent and accurate sentiment assessments across all languages used, with a documented accuracy rate of 95% or higher.

User wants to ensure that the sentiment analysis tool provides real-time sentiment updates during an ongoing event in multiple languages.

Given live feedback being collected during an event in various languages, When the sentiment analysis tool processes the input, Then it provides real-time sentiment updates reflecting feedback sentiments as soon as they are submitted.

Real-Time Sentiment Tracking

User Story: As an event planner, I want to track sentiment in real time, so that I can quickly respond to feedback and improve the event experience for attendees.
Description: Implement real-time sentiment tracking capabilities that allow event planners to monitor stakeholder feedback as it is collected. This feature should provide a dynamic interface where planners can see live updates of sentiment data and identify key trends immediately. Real-time tracking will empower event planners to make swift adjustments during the event or post-event processes based on current stakeholder sentiment, fostering an adaptive strategy.
Acceptance Criteria: Event planner is actively monitoring feedback during a live event to gauge real-time satisfaction levels of attendees using the sentiment analysis tool.

Given the event planner is logged into the VenueConnect platform, when feedback is submitted by attendees, then the sentiment analysis tool should display updated sentiment data within 5 seconds of feedback submission, indicating positive, negative, or neutral sentiment.

Event planner receives a notification of significant sentiment change during an event, prompting immediate action based on attendee feedback.

Given the sentiment analysis tool is tracking live feedback, when a sentiment score shifts by more than 20% from the previous hour, then the event planner should receive an instant notification alerting them of the change.

After the event concludes, the planner reviews aggregated sentiment data in a dashboard format to analyze overall event success and areas of improvement.

Given the event has ended, when the planner accesses the sentiment analysis dashboard, then a summary report should display the average sentiment score and key positive and negative trends identified from the collected feedback.

Event planners utilize historical sentiment data to make strategic adjustments for future events during the planning phase.

Given the event planner accesses the sentiment analysis history, when they select specific past events in the dashboard, then they should see trends and insights reflecting overall attendee sentiment that can inform their adjustments for future planning.

Event planners require the ability to filter sentiment data by specific demographics to better understand different audience segments.

Given the event planner is reviewing live sentiment data, when they apply filters based on demographics such as age, gender, or location, then the sentiment analysis tool should update results in real-time to reflect only the selected demographic's feedback.

The system should be able to handle a high volume of feedback submissions from attendees without lag or downtime.

Given that an event has a high number of attendees, when simultaneous feedback submissions are made, then the sentiment analysis tool should successfully process at least 90% of submissions without a delay of more than 5 seconds in displaying updated sentiment data.

Customizable Feedback Metrics

Users can define specific metrics and criteria for feedback collection based on event type and goals, allowing for tailored evaluations. This feature ensures that users gather the most relevant insights that align with their unique event objectives, leading to more focused improvements.

Requirements

Dynamic Metric Selection

User Story: As an event planner, I want to customize feedback metrics for different event types so that I can gather relevant insights that align with my specific objectives.
Description: The Dynamic Metric Selection requirement allows users to define specific feedback metrics based on different event types and objectives. This feature provides a user-friendly interface where event planners can select, customize, and prioritize metrics relevant to the events they manage. By enabling tailored evaluations, users can focus on collecting insights that directly align with their strategic goals, thus enhancing the effectiveness of feedback mechanisms. Moreover, this capability facilitates more informed decision-making, as users can measure and adapt to attendees' preferences and experiences accurately. With Dynamic Metric Selection, VenueConnect empowers event professionals to gather actionable data that leads to meaningful improvements in their event execution and customer satisfaction.
Acceptance Criteria: As an event planner, I want to select specific feedback metrics for a corporate seminar to measure attendee engagement, satisfaction, and overall effectiveness.

Given I am logged into VenueConnect, when I navigate to the Dynamic Metric Selection interface, then I can choose from a list of predefined metrics relevant to corporate seminars.

As a user, I want to customize feedback metrics for an outdoor festival to include attendee happiness, booth interaction, and sustainability practices.

Given I have selected the outdoor festival event type, when I access the customization options, then I can add and modify metrics to align with the festival's objectives.

As an event manager, I want to prioritize feedback metrics for a wedding event based on guest experience and vendor performance.

Given I have selected the wedding event, when I prioritize metrics, then I can reorder them to reflect their importance and save the configuration.

As a venue manager, I want to review and finalize the selected feedback metrics before the event starts to ensure they align with our objectives.

Given I have selected metrics for an upcoming event, when I navigate to the review page, then I can see all chosen metrics and confirm or modify them before the event.

As a user, I want to export the selected feedback metrics to share with my team prior to the event for alignment.

Given I have finalized the metrics, when I choose the export option, then I can download a report with all the selected metrics in a CSV format.

As a client, I want to ensure that the selected feedback metrics can be analyzed in real-time during the event.

Given the event is occurring, when feedback is collected using the selected metrics, then I can view the results in a live dashboard that updates automatically.

Real-Time Feedback Analysis

User Story: As an event organizer, I want to analyze feedback in real-time during the event so that I can make immediate adjustments to improve attendee experience.
Description: The Real-Time Feedback Analysis requirement introduces an automated analysis feature that processes feedback as it is collected during events. Users will receive instant reports that highlight key insights and trends, allowing for timely adjustments to event execution. This functionality enhances the user experience by providing immediate visibility into attendee satisfaction and engagement levels. By integrating this feature into the VenueConnect platform, users can respond to feedback dynamically, ensuring that they can make necessary changes to improve the overall event experience. The ability to analyze feedback in real time fosters a culture of continuous improvement and supports better outcomes for future events.
Acceptance Criteria: Integration Test for Real-Time Feedback Analysis during Event Execution

Given that the event is ongoing, when attendees submit feedback through the designated feedback form, then the system shall display real-time insights and trends within the VenueConnect dashboard within 5 seconds.

Data Accuracy and Completeness for Feedback Metrics

Given that an event has concluded, when the user initiates a report for feedback analysis, then the report must include all feedback submissions collected during the event with 100% accuracy.

User Notifications for Immediate Feedback Insights

Given that feedback is received during the event, when the feedback analysis triggers a significant trend, then the user shall receive an instant notification via email and in-app alert within 3 minutes of the feedback submission.

Customizable Metrics Application for Diverse Event Types

Given that users have set specific feedback metrics for different event types, when the feedback is collected, then the analysis shall reflect only the metrics relevant to that event type as configured by the user.

User Interface for Viewing Real-Time Feedback Trends

Given that feedback analysis is in progress, when the user accesses the VenueConnect dashboard, then the user shall be able to view real-time graphs displaying attendee satisfaction and engagement levels in an intuitive format.

Performance Monitoring of Feedback Analysis Under Load

Given that multiple events are being conducted simultaneously, when feedback is submitted from multiple events, then the system must maintain performance and provide feedback analysis consistently without delays for any of the events.

Historical Comparison of Feedback Metrics

Given that feedback has been collected from past events, when the user accesses the feedback analysis feature, then the user must be able to compare real-time feedback metrics against historical data to identify trends and improvements over time.

Feedback Response Automation

User Story: As a venue manager, I want to automate responses to feedback so that I can maintain engagement with attendees and address their concerns efficiently after the event.
Description: The Feedback Response Automation requirement allows users to set up automated follow-ups based on the feedback users receive. This function would enable users to configure personalized responses to various feedback scores, ensuring a cohesive communication strategy post-event. Users can enhance client relationships and ensure they address attendees’ concerns promptly, which can lead to improved satisfaction and repeat business. This system not only streamlines communication but also ensures users are proactive in their approach, fostering a more engaging and responsive interaction with event participants. It integrates seamlessly with VenueConnect's existing communication tools, offering a unified platform for managing feedback and responses.
Acceptance Criteria: User sets up automated feedback responses after an event concludes, specifying different messages for varied feedback scores received from attendees.

Given the user has collected feedback scores, When the user sets specific automated responses for scores below, at, and above a designated threshold, Then the system should automatically send the appropriate responses to attendees based on their feedback scores.

User views a summary of feedback responses to ensure that automation rules are being applied correctly and all attendees received their respective messages.

Given the user has set up automated feedback responses, When the user accesses the feedback summary dashboard, Then the user should see a report indicating the number of feedback forms collected, the number of automated responses sent, and a breakdown of responses by score category.

User changes the automated response settings after analyzing initial feedback results, adapting the messaging according to user feedback trends.

Given the user has previously set automated responses, When the user updates the feedback response criteria and saves the new settings, Then the system should apply the updated responses to all feedback received moving forward.

User tests the automated feedback response system by simulating feedback submissions to verify that the correct responses are sent.

Given the user creates a test feedback submission with a specific score, When the system processes this feedback, Then the user should receive the designated automated response corresponding to the simulated score within 5 minutes of submission.

User integrates feedback response automation with existing communication channels to ensure seamless outreach post-event.

Given the user has set up automated feedback responses, When the user links the feedback automation feature to multiple communication channels (email, SMS, etc.), Then all automated responses should be communicated through each configured channel as intended.

User monitors engagement metrics from automated feedback responses to evaluate effectiveness and make further enhancements.

Given the user has deployed automated feedback responses, When the user accesses engagement metrics for the past event, Then the user should see data reflecting response rates, attendee satisfaction ratings, and follow-up engagement levels.

Customizable Feedback Templates

User Story: As an event professional, I want to create customized feedback templates for each event type so that I can gather specific insights relevant to my events.
Description: The Customizable Feedback Templates requirement allows users to create and utilize templates based on their event styles and categories. This feature provides a library of pre-built templates that can be easily modified to fit various event types. By tailoring feedback collection forms, users can better capture the specific insights they need, avoiding generic assessments that may not yield actionable data. This requirement not only enhances user experience by offering flexibility and personalization but also encourages more comprehensive feedback, leading to improved analysis and decision-making post-event. Integrating customizable templates enhances VenueConnect’s existing feedback capabilities and aligns with the platform's overall goal of personalized venue management.
Acceptance Criteria: Users can access a library of pre-built feedback templates tailored to different event types and styles.

Given a user is logged into VenueConnect, when they navigate to the feedback templates section, then they should see a library of at least 10 diverse pre-built templates available for selection.

Users are able to customize feedback templates according to their specific event needs and goals.

Given a user selects a pre-built feedback template, when they edit the template, then they should be able to add, remove, or modify at least 5 questions and save the changes successfully.

Users can view and select from the customizable feedback templates for their upcoming events.

Given a user has created or customized a feedback template, when they go to the event setup page, then their customized template should appear as an option for selection.

Users are informed about the successful saving of their customized feedback templates.

Given a user saves changes to a customized feedback template, when the save action completes, then a confirmation message should be displayed indicating the template has been saved successfully.

Users can delete unnecessary feedback templates from their library.

Given a user is viewing their feedback templates, when they select a template and choose the delete option, then the template should be permanently removed from their library and no longer appear in their list.

Users can preview their customized feedback template before finalizing it for use.

Given a user has customized a feedback template, when they select the preview option, then a modal should open displaying the template as it will appear to respondents with no formatting errors.

Users should be able to filter feedback templates by event type.

Given a user is in the feedback template library, when they apply a filter for event type, then only templates relevant to that specific event type should be displayed.

Analytics Dashboard for Feedback Insights

User Story: As an event analyst, I want to have a visual dashboard for feedback insights so that I can easily interpret data and track improvements over time.
Description: The Analytics Dashboard for Feedback Insights requirement involves the creation of a centralized dashboard that visualizes feedback data collected from various events. This dashboard will offer graphical representation of key metrics, trends, and insights, making it easier for users to interpret results and derive actionable conclusions. With features such as filtering options and comparison tools, users can analyze historical performance and track improvements over time. This functionality supports data-driven decision-making and enhances strategic planning for future events. The integration of this analytics dashboard within the VenueConnect platform will provide users with the tools needed to monitor their event success comprehensively and efficiently.
Acceptance Criteria: User accesses the Analytics Dashboard to view feedback data collected from their recent event.

Given the user has logged into the VenueConnect platform, when they navigate to the Analytics Dashboard, then they should see a graphical representation of feedback metrics collected from the event, including at least three different data visualizations such as bar charts, line graphs, and pie charts.

User applies filtering options on the Analytics Dashboard to analyze specific feedback metrics.

Given the user is on the Analytics Dashboard, when they select specific filters like date range, event type, and feedback category, then the displayed data visualizations should update to reflect only the feedback data that meets the selected criteria.

User compares feedback data from multiple events using the comparison tools available in the Analytics Dashboard.

Given the user has selected two or more events for comparison, when they initiate the comparison tool, then the dashboard should display side-by-side comparisons of key metrics such as average ratings, feedback counts, and common themes identified in user comments.

User wants to download the feedback insights report for offline analysis after viewing on the Analytics Dashboard.

Given the user has accessed the Analytics Dashboard, when they click on the download report option, then a report file in CSV format should be generated and downloaded containing all visible feedback metrics and insights.

User uses the Analytics Dashboard to analyze trends in feedback over time for strategic planning.

Given the user has selected the historical feedback data on the Analytics Dashboard, when they view the trend analytics section, then they should see a clear timeline graph showing feedback trends over the selected time period, marked with any significant changes or events that may have impacted feedback scores.

User interacts with the help features of the Analytics Dashboard to understand how to navigate the tool.

Given the user is on the Analytics Dashboard, when they click on the help or tutorial icon, then an overlay should display helpful tips and a brief tutorial guiding them through the key functionalities of the dashboard.

Comparative Performance Reports

A feature that generates detailed reports comparing feedback from various events over time. This allows users to track improvements or decline in stakeholder satisfaction, empowering them to make data-driven adjustments to their strategies and procedures.

Requirements

Event Feedback Collection

User Story: As an event manager, I want to collect feedback from event attendees so that I can understand their satisfaction levels and improve future events based on their input.
Description: This requirement involves implementing a mechanism for collecting feedback from event attendees, which can include surveys, ratings, and comments. The feedback data will be integrated into the Comparative Performance Reports, allowing users to analyze satisfaction trends over time. This feature will enhance VenueConnect by providing critical insights into attendee experiences, ensuring that event professionals can identify areas of improvement and maintain high satisfaction levels. The seamless integration of feedback collection into the platform will streamline the user experience, making it easier for event professionals to gather and analyze feedback in one place.
Acceptance Criteria: Event attendees complete feedback surveys immediately after the event concludes.

Given an event has concluded, when the feedback survey is sent to attendees, then at least 75% of attendees should complete the survey within 24 hours.

Feedback data from attendees is stored accurately in the VenueConnect database.

Given feedback is submitted, when the feedback is collected, then the data should be accurately reflected in the database without any loss of information.

Event professionals can generate a Comparative Performance Report with collected feedback data.

Given feedback has been collected from multiple events, when the user requests a Comparative Performance Report, then the report should display feedback trends and satisfaction levels for each event coherently.

Attendees can provide both quantitative (ratings) and qualitative (comments) feedback.

Given an event feedback form is available, when attendees fill it out, then they should have the option to provide a rating (1-5) and write comments in a text box.

System automatically sends reminders to attendees who have not submitted feedback.

Given the feedback submission deadline is approaching, when attendees have not submitted their feedback, then the system should automatically send a reminder to them 12 hours before the deadline.

Event professionals access feedback analytics through an intuitive dashboard.

Given feedback has been collected and stored, when an event professional accesses the analytics dashboard, then they should be able to view insights and graphical representations of feedback trends easily.

Integration of feedback collection into VenueConnect does not affect overall system performance.

Given the feedback collection feature is implemented, when multiple events are processed concurrently, then the system should perform normally without delays or lags in other functionalities.

Data Visualization Tools

User Story: As a venue owner, I want to view my performance data through visual graphs and charts so that I can quickly identify trends and make informed decisions about my events.
Description: This requirement focuses on developing advanced data visualization tools within the Comparative Performance Reports feature. Users will have access to various graphical representations of their data, including graphs, charts, and heat maps, enabling them to better understand trends and patterns in stakeholder satisfaction over time. By incorporating visual tools, VenueConnect will enhance the usability of its reporting capabilities, allowing users to interpret complex data more intuitively and make informed decisions based on visual insights. This enhancement will be crucial for data-driven strategy adjustments.
Acceptance Criteria: User generates a comparative performance report to illustrate satisfaction metrics from multiple events over the past quarter, focusing on visual data representation and clarity.

Given the user has access to the comparative performance reports feature, when they select events from a specified date range and request a report, then the system generates a report with properly rendered graphs, charts, and heat maps displaying stakeholder satisfaction data.

User interacts with the data visualization tools in the generated report to analyze trends in stakeholder feedback over the past year.

Given the generated report includes visual data representations, when the user hovers over data points in graphs or charts, then tooltips appear with detailed numerical values and annotations to enhance understanding of data points.

User exports the comparative performance report with visualizations in various formats for sharing with team members or clients.

Given the report is displayed with all visualization tools, when the user selects the 'Export' option, then they can choose from at least three different formats (PDF, Excel, and PNG) and successfully download the report with all graphical elements intact for each selected format.

User accesses historical data visualizations to compare satisfaction metrics between different events across multiple time frames.

Given the historical data option is available in the comparative performance reports feature, when the user selects two different events and specifies the time frame, then the system displays a comparative visual analysis that effectively highlights differences and trends in stakeholder satisfaction between the selected events.

User identifies actionable insights from the visual data presented in the comparative performance report concerning stakeholder satisfaction trends.

Given that the visual tools have been employed in the performance report, when the user reviews the visual representations, then they should be able to extract and summarize at least three specific insights regarding stakeholder feedback trends and suggested adjustments for future events based on data interpretation.

User customizes the graphical representations within the comparative performance report for tailored analysis.

Given the user is examining a report, when they select customization options such as changing graph types or adjusting date ranges, then the visualizations update in real-time according to the selected parameters, maintaining clarity and accuracy in the representation of data.

User interacts with the visualizations to perform a drill-down analysis of satisfaction metrics by demographic segments.

Given drill-down functionality is implemented, when the user clicks on a particular segment of the data visualization, then they should be presented with a more detailed view of the satisfaction metrics for that demographic, including underlying statistics and feedback from the selected events.

Automated Reporting Scheduling

User Story: As an event coordinator, I want to automatically receive performance reports on a scheduled basis so that I can stay updated on stakeholder satisfaction trends without needing to manually request reports.
Description: This requirement aims to introduce a feature for automating the scheduling of Comparative Performance Reports. Users will be able to set regular intervals (e.g., weekly, monthly) for report generation and delivery via email. This functionality will save users time and ensure they receive up-to-date information regarding stakeholder feedback without manual intervention. The automation element will contribute to a more efficient workflow and enhance the overall user experience by keeping event managers informed about their events’ performance consistently.
Acceptance Criteria: User schedules a report to be sent weekly every Monday at 9 AM.

Given the user is logged in, when they set the report to be generated weekly on Monday at 9 AM, then the system should save this schedule and generate the report automatically every week at the specified time, and send it via email to the user.

User cancels an existing report scheduling.

Given a report is currently scheduled for generation, when the user opts to cancel the scheduled report, then the system should successfully delete the scheduling and confirm the cancellation to the user.

User receives a generated report in their email inbox.

Given a report has been automatically generated as per the scheduled time, when the report is sent via email, then the user should receive the email containing the report within 5 minutes of generation.

User sets a report to be sent monthly on the first of each month.

Given the user is logged in, when they schedule the report to be generated on the first day of each month, then the system should confirm the scheduling and ensure that the report is generated and sent as specified.

User updates the frequency of report generation from weekly to monthly.

Given the user has an existing schedule set for weekly report generation, when they change the frequency to monthly, then the system should update the schedule accordingly and notify the user of the successful update.

System handles a scenario where the scheduled time falls on a holiday.

Given a report is scheduled to be generated on a holiday, when the holiday occurs, then the system should postpone the report generation to the next working day and send an email notification to the user confirming this adjustment.

User checks the history of previously generated reports.

Given the user requests to view the report generation history, when the user accesses the history feature, then the system should display a clear list of all previously generated reports, including date, time, and delivery status.

Customizable Reporting Parameters

User Story: As an event planner, I want to customize my performance reports by filtering based on event types and date ranges so that I can analyze specific data relevant to my events more effectively.
Description: This requirement includes enabling users to customize reporting parameters for Comparative Performance Reports. Users will have the ability to filter reports based on specific criteria such as event type, date range, and stakeholder demographics. This flexibility will empower event professionals to focus on the data that is most relevant to them, leading to more insightful analysis and actionable intelligence. Customizable reporting will further enhance the platform’s capabilities, making VenueConnect a tailored solution for varied user needs.
Acceptance Criteria: User Filters Reports by Event Type.

Given a user is logged into VenueConnect, when they navigate to the comparative performance report section, they can successfully select and apply a filter for event type, then the report should reload with data corresponding only to the selected event type.

User Sets a Date Range for the Report.

Given a user is on the comparative performance report page, when they pick a start date and an end date, then the report should display data only for events that occurred within that date range.

User Filters Reports by Stakeholder Demographics.

Given a user has access to stakeholder data, when they select specific demographics for filtering, then the report should reflect only the stakeholder feedback corresponding to the selected demographics.

User Saves Custom Report Filters for Future Use.

Given a user has customized their report parameters, when they choose to save these settings, then the filters should be saved and readily available for the user in their next session.

User Views Detailed Comparative Performance Metrics.

Given a user has applied their custom filters, when they click on a specific metric in the report, then a detailed breakdown of that metric should be displayed for further analysis.

User Exports Custom Reports Easily.

Given a user has generated a comparative performance report with custom filters, when they select the export option, then the report should be downloaded in their selected format (e.g. PDF, Excel) without loss of data integrity.

User Receives Automated Insights from Reports.

Given a user has generated comparative performance reports, when they view the report, then the system should provide automated insights based on the data trends observed, aiding in strategic decision-making.

Multi-Event Comparison Functionality

User Story: As an event director, I want to compare the feedback from multiple events in one report so that I can identify successful strategies and areas for improvement across my events.
Description: This requirement proposes the ability to compare performance across multiple events within a single report. Users will be able to select two or more events and generate a comparative analysis of stakeholder feedback and other performance metrics. This feature will allow event professionals to understand what strategies worked best across different events and identify patterns of success or areas needing improvement. The ability to compare events will significantly enhance decision-making capabilities and provide deeper insights into event effectiveness.
Acceptance Criteria: Comparing Feedback from Multiple Events for Stakeholder Analysis

Given the user has selected two or more events from the event list, when they request a comparative performance report, then the system should generate a report displaying feedback metrics side-by-side for all selected events, including average ratings and satisfaction scores.

User Selects Events for Comparison

Given the user is on the event comparison page, when they select at least two events from the dropdown menu and click the compare button, then the system should accurately display those events as selected in a comparison criteria confirmation section before proceeding.

Display of Comparative Metrics

Given the report has been generated based on the selected events, when the user views the report, then the system should include visual representations, such as graphs and charts, that compare stakeholder feedback and key performance indicators clearly for easy analysis.

Exporting Comparative Reports

Given the user has successfully generated a comparative performance report, when they choose to export the report, then the system should allow the user to export the report in both PDF and Excel formats, ensuring all data is included in the exported file.

Accessing Historical Data for Comparison

Given the user wants to analyze past events, when they choose to filter events by date range in the comparison selection, then the system should only display events within the selected date range for comparison purposes.

User Permissions for Report Generation

Given that different user roles exist within the platform, when a user with permission attempts to generate a comparative performance report, then the system should allow or restrict access based on their role's permissions, and provide feedback if access is denied.

Follow-Up Action Tracker

After feedback is collected, this tool allows users to document and track follow-up actions taken based on insights received. This feature enhances accountability and ensures that feedback is not just collected but acted upon, promoting a culture of continuous improvement.

Requirements

Action Item Logging

User Story: As an event manager, I want to log specific follow-up actions after receiving feedback so that I can ensure accountability and track improvements effectively.
Description: The Action Item Logging requirement enables users to document specific follow-up actions associated with feedback received. This functionality is crucial for ensuring accountability in the feedback process and facilitating the implementation of improvement strategies. Users will be able to categorize actions based on feedback themes, assign responsible team members, and set deadlines for each action item. This requirement integrates seamlessly with the existing feedback collection system within VenueConnect, ensuring that insights are transformed into tangible actions that drive continuous improvement. The expected outcome is a more organized approach to managing feedback, enhancing both user satisfaction and operational efficiency.
Acceptance Criteria: User documenting a follow-up action related to customer feedback received from an event survey.

Given a user has collected feedback from an event, when they access the Follow-Up Action Tracker, then they should be able to log a follow-up action by entering a description, assigning a team member, and setting a deadline.

A user categorizing actions based on feedback themes to enhance accountability.

Given a user has documented several follow-up actions, when they categorize these actions based on predefined feedback themes, then they should see the actions sorted accurately within each category.

A team member receiving a notification for their assigned action item.

Given an action item has been assigned to a team member, when the action item is logged, then the assigned team member should receive an automated notification detailing the action and its deadline.

A user updating the status of an action item after completion.

Given an action item has been completed, when the user updates its status in the Follow-Up Action Tracker, then the action item should reflect the new status and be archived appropriately.

Generating a report of all follow-up actions over a specific period.

Given the user wants to evaluate follow-up actions, when they generate a report for a specified date range, then the report should display all logged actions with their statuses accurately.

User ensuring data integrity by verifying that all logged action items are linked to the appropriate feedback entries.

Given a user is reviewing logged action items, when they check each action against the original feedback entry, then each action should correspond correctly to the intended feedback.

Follow-Up Reminders

User Story: As an event coordinator, I want to set reminders for follow-up actions so that I can ensure timely responses and maintain high client satisfaction.
Description: The Follow-Up Reminders requirement allows users to set automated reminders for follow-up actions based on documented feedback. This is an essential feature to enhance user engagement and ensure that requested actions are not overlooked. Users will be able to customize reminder settings, including frequency and notification method through email or in-app alerts. This requirement not only fosters a responsive culture but also aids in meeting critical deadlines associated with client feedback. It integrates into the existing user interface of VenueConnect, thereby enhancing the user experience and promoting a proactive approach toward customer satisfaction.
Acceptance Criteria: User Setting Automated Follow-Up Reminders after Collecting Feedback

Given the user has collected feedback from an event, when they navigate to the Follow-Up Action Tracker section, then they should be able to set automated reminders for follow-up actions based on that feedback.

User Customizing Reminder Settings for Frequency and Notification Method

Given the user is in the Reminder Settings section, when they select the frequency and notification method (email or in-app alert), then the selected settings should be saved and applied to future reminders.

System Sending Out Scheduled Follow-Up Reminders

Given the user has set automated reminders, when the reminder frequency criteria is met, then the system should send out notifications via the chosen method (email or in-app alert) at the scheduled time.

User Acknowledging and Marking Follow-Up Actions as Complete

Given the user receives a reminder, when they acknowledge the action and mark it as complete in the Follow-Up Action Tracker, then the corresponding reminder should be removed from their active list.

User Viewing Historical Follow-Up Reminders

Given the user wants to review past follow-up reminders, when they navigate to the Historical Reminders section, then they should see a list of all past reminders and their statuses (completed, missed, etc.).

Error Handling for Failed Reminder Notifications

Given the user has set reminders, when a reminder fails to send due to a system error, then the user should receive a notification of the failure and an option to resend the reminder.

Progress Tracking Dashboard

User Story: As a venue manager, I want to access a dashboard that tracks the progress of follow-up actions so that I can monitor our responsiveness to feedback and improve operations.
Description: The Progress Tracking Dashboard requirement involves creating a user-friendly interface that displays the status of all follow-up actions taken based on collected feedback. This dashboard will summarize key metrics, such as the number of completed actions, pending actions, and follow-up deadlines. Users will gain insights into their performance regarding feedback implementation, encouraging a data-driven approach to event management. By integrating this dashboard into VenueConnect, users can visualize their progress and adjust strategies proactively, ensuring they meet client expectations and drive continuous improvement outcomes.
Acceptance Criteria: User accesses the Progress Tracking Dashboard after logging into VenueConnect.

Given the user is logged into VenueConnect, when they navigate to the Progress Tracking Dashboard, then the dashboard should display key metrics including completed actions, pending actions, and follow-up deadlines in a clear and organized manner.

User views the number of completed follow-up actions on the dashboard.

Given the user is on the Progress Tracking Dashboard, when the user checks the completed actions metric, then it should accurately reflect the total number of follow-up actions marked as completed based on the most recent feedback collection.

User checks the status of pending actions on the dashboard.

Given the user is on the Progress Tracking Dashboard, when they review the pending actions metric, then the system should show the correct number of follow-up actions that are still pending, along with their respective deadlines.

User filters follow-up actions by priority on the dashboard.

Given the user is on the Progress Tracking Dashboard, when they apply a filter to show only high-priority follow-up actions, then the displayed list should update to reflect only those actions that are marked as high priority.

User downloads the dashboard report for internal review.

Given the user is on the Progress Tracking Dashboard, when they click the download report button, then a CSV file of the current dashboard data should be generated and available for download without errors.

User receives a notification for overdue follow-up actions.

Given the user has overdue follow-up actions listed on the Progress Tracking Dashboard, when they log into VenueConnect, then they should receive a notification alerting them of these overdue actions.

User interacts with the dashboard interface and provides feedback.

Given the user is on the Progress Tracking Dashboard, when they click the feedback button and submit their feedback about the dashboard, then a confirmation message should appear stating that the feedback has been successfully recorded.

Feedback Closure Mechanism

User Story: As a feedback coordinator, I want to formally close feedback items once actions are taken so that I can track accountability and ensure that issues are resolved systematically.
Description: The Feedback Closure Mechanism requirement provides a formal process for closing feedback items once follow-up actions have been addressed. This feature allows users to document outcomes resulting from follow-up actions and feedback resolutions. By closing feedback items, users can ensure a systematic review of actions taken, maintain transparency with stakeholders, and facilitate future learning from past experiences. Implementing this mechanism within VenueConnect's feedback system enhances overall project management and contributes to a culture of accountability and persistence in improvement initiatives.
Acceptance Criteria: User reviews feedback collected post-event and determines follow-up actions based on insights received. They utilize the Follow-Up Action Tracker to create and manage these actions, ensuring nothing is overlooked.

Given the user has received feedback and identified action items, when they use the Follow-Up Action Tracker to document these items, then each action item must have a clear description, assigned owner, and due date.

A user checks the status of existing feedback items to ensure all follow-up actions are recorded and reviewed before closing the feedback loop.

Given the user has accessed the feedback closure section, when they review logged follow-up actions, then the system must display actions that are pending, completed, or overdue clearly, with corresponding timestamps and responsible parties.

A project manager wants to close a feedback item after confirming that all associated follow-up actions have been completed and documented.

Given the user is in the feedback closure mechanism, when they attempt to close a feedback item, then the system must prevent closure until all follow-up actions are marked as completed and provide a summary of actions taken.

A stakeholder wants to review feedback items and their closure status to assess the effectiveness of follow-up actions taken by the events team.

Given the stakeholder accesses the feedback report, when they view the feedback items, then the report must include detailed statuses of each item, including any attached follow-up actions and their outcomes.

Team members are conducting a review session to analyze the performance of past feedback closures and subsequent actions taken.

Given the team has gathered for a review session, when they access the feedback closure reports, then the system must allow them to filter by date range and category of feedback for a comprehensive analysis of outcomes and insights.

An admin reviews all feedback items to ensure all follow-up actions are documented appropriately and that the closure mechanism is functioning correctly.

Given the admin is auditing feedback closures, when they generate a compliance report, then the report must highlight any feedback items without documented follow-up actions or closure dates, ensuring all items are accounted for.

User Role Management for Follow-Ups

User Story: As an administrator, I want to manage user permissions related to follow-up actions so that sensitive information is protected and only authorized personnel can make changes.
Description: The User Role Management for Follow-Ups requirement involves creating an access control feature that allows administrators to define user roles with specific permissions regarding follow-up actions. This functionality ensures that sensitive follow-up activities are handled appropriately based on user authority, enhancing security and accountability. Administrators can assign roles such as 'Viewer', 'Editor', or 'Manager', determining who can log actions, set reminders, and close feedback items. This requirement is pivotal for maintaining a structured and organized follow-up process within VenueConnect.
Acceptance Criteria: User Role Assignment for Follow-Ups based on Specific Action Types

Given an administrator is logged in, when they access the User Role Management page, then they should be able to assign roles such as 'Viewer', 'Editor', or 'Manager' to various user accounts based on the follow-up action types.

Role-Based Access Control in Follow-Up Action Tracking

Given a user with 'Viewer' role attempts to log an action in the Follow-Up Action Tracker, when they submit the action, then they should receive an error message indicating insufficient permissions.

Setting Reminders for Follow-Up Actions by Authorized Users

Given a user with 'Manager' role is viewing pending follow-ups, when they set a reminder for a follow-up action, then the reminder should be successfully saved and an appropriate notification sent to the user.

Logging Actions by Users with Editor Role

Given a user with 'Editor' role is viewing a specific follow-up item, when they log a follow-up action, then the action should be recorded in the system and visible to users with appropriate roles.

Closing Feedback Items by Managers Only

Given a user with 'Manager' role is reviewing feedback items, when they close an item, then the item should be marked as closed and be archived from the active list.

Audit Trail for Follow-Up Actions

Given any user views the Follow-Up Action Tracker, when they select the audit trail option, then they should see all logged actions associated with the feedback items, including timestamps and user details.

Stakeholder Engagement Metrics

This feature tracks stakeholder engagement levels before, during, and after events, providing insight into how feedback correlates with engagement trends. Understanding this relationship helps users strategize better for future stakeholder interactions, ultimately enhancing overall satisfaction.

Requirements

Real-time Engagement Tracking

User Story: As an event manager, I want to track stakeholder engagement in real-time so that I can adjust my strategies on-the-fly to improve their experience and satisfaction.
Description: The Real-time Engagement Tracking requirement enables the VenueConnect platform to monitor stakeholder engagement levels in real-time throughout the event lifecycle. This functionality will provide users with immediate visibility into how stakeholders are interacting with the event both before, during, and after. It will integrate seamlessly with the existing event management tools, allowing users to gather data through various engagement channels such as surveys, polls, and social media interactions. By analyzing this data in real-time, users will be able to adjust ongoing strategies and enhance stakeholder involvement, ultimately improving satisfaction levels and attendance rates. The expected outcome includes increased understanding of engagement patterns, improved stakeholder experiences, and data-driven insights for future events.
Acceptance Criteria: Real-time monitoring of stakeholder engagement during a live event.

Given an event is live, When stakeholders participate through polls, surveys, or social media interactions, Then the system should display engagement metrics in real-time on the user dashboard.

Reviewing engagement trends post-event for strategic improvements.

Given the event has concluded, When the user accesses the engagement reporting section, Then the system should provide a detailed report outlining engagement trends and patterns.

Adjusting engagement strategies based on real-time feedback.

Given real-time feedback is collected during an event, When a user identifies low engagement levels, Then the user should be able to send targeted notifications or adjust content to boost engagement instantly.

Integrating multiple engagement channels for comprehensive tracking.

Given various channels such as social media, surveys, and polls are being utilized, When data is collected from these channels, Then the system should aggregate and display a holistic engagement score on the dashboard.

Providing actionable insights based on engagement data analysis.

Given real-time engagement data has been collected, When the user analyzes the data, Then the system should offer actionable insights and recommendations for improving future events.

Testing the integration of real-time engagement tracking with existing tools.

Given the real-time engagement tracking feature is implemented, When tested with existing event management tools, Then data from these tools should seamlessly integrate and reflect accurate engagement metrics on the dashboard.

Ensuring user training for effective utilization of engagement tracking features.

Given the real-time engagement tracking features are available, When users attend the training session, Then they should be able to demonstrate proficiency in utilizing these features effectively for their events.

Engagement Feedback Correlation Analysis

User Story: As an event coordinator, I want to analyze stakeholder feedback alongside engagement levels so that I can identify key improvement areas for future events based on data-driven insights.
Description: The Engagement Feedback Correlation Analysis requirement will analyze collected feedback from stakeholders and correlate it with their engagement levels. This feature aims to identify trends and patterns that illustrate the relationship between feedback scores and engagement metrics. By providing users with comprehensive reports and visualizations of this correlation, users can better understand the factors influencing stakeholder satisfaction. This will enhance strategic planning for future events, enabling users to focus on key engagement drivers and implement targeted improvements. The effectiveness of this analysis will empower event professionals to fine-tune their approaches and ensure higher satisfaction rates among participants.
Acceptance Criteria: Stakeholder feedback is collected during a live event through digital surveys sent via the VenueConnect platform.

Given that feedback is collected from at least 100 stakeholders during the event, When the collected feedback is analyzed, Then the system should display correlation results that quantify the relationship between feedback scores and engagement levels in a report format.

Post-event analysis is conducted where event professionals review feedback against engagement metrics recorded during the event.

Given that all event data including feedback and engagement metrics are integrated into the VenueConnect platform, When the event professionals access the analysis dashboard, Then they should be able to generate a visual representation of the correlation between feedback and engagement metrics.

A user attempts to set parameters for the correlation analysis based on specific feedback categories, such as satisfaction with food, venue, and overall experience.

Given that a user selects feedback categories from a dropdown menu, When they initiate the analysis, Then the system should only include those selected categories in the correlation results, providing an accurate reflection for those specific areas.

A report is generated summarizing the findings of the Engagement Feedback Correlation Analysis after data has been processed.

Given that the feedback correlation analysis has been completed, When the user requests the final report, Then the report should include key trends, a summary of the data analysis, and actionable insights based on stakeholder engagement levels and feedback.

A stakeholder accesses the feedback report to understand how their feedback influenced overall engagement during an event.

Given that a stakeholder is granted access to the engagement report, When they view the correlation summary, Then they should see a clear and understandable representation of the impact of their feedback on overall engagement metrics featured prominently in the report.

Customizable Engagement Reports

User Story: As a venue manager, I want to create customizable reports on stakeholder engagement levels so that I can generate insights that matter most to my events and stakeholders.
Description: The Customizable Engagement Reports requirement allows users to create tailored reports that showcase stakeholder engagement metrics over specific timeframes or events. Users will be able to select which metrics to display, including engagement scores, feedback ratings, and participation levels. This feature will enhance the platform's analytics capabilities by enabling users to generate reports that directly align with their particular performance indicators and goals. It is important for users to have the ability to customize reports in order to collect relevant data that can inform strategic decisions, management reviews, and stakeholder presentations. The outcome of this feature is to improve the quality of data analysis and reporting for stakeholders, resulting in more informed decision-making.
Acceptance Criteria: User generates a customizable engagement report for a specific event after it has concluded, selecting metrics relevant to stakeholder interactions and feedback.

Given the user is logged into VenueConnect, When they navigate to the engagement reports section and select the event and desired metrics, Then the system generates a downloadable report in PDF format containing the selected metrics for the specified event.

User configures a report to include metrics over a defined timeframe, reflecting changes in stakeholder engagement and participation.

Given the user is on the report configuration page, When they set a date range and choose engagement scores, feedback ratings, and participation levels, Then the system displays a preview of the report with the selected metrics for the defined timeframe.

User saves a customized report configuration to retrieve and modify later for repeated analysis.

Given the user has customized an engagement report, When they click on the 'Save Report Configuration' button and enter a name, Then the system saves the configuration and displays it in the user's saved reports section.

User requests a historical report comparing stakeholder engagement from multiple events over the last six months.

Given the user selects 'Historical Comparison' in the report section, When they choose start and end dates for the last six months and specific events, Then the system generates a comparative report that highlights trends in engagement metrics.

User shares a completed engagement report with stakeholders via email directly from the platform.

Given the user has a finalized report open, When they click on the 'Share Report' button and enter stakeholder email addresses, Then the system sends the report to the specified emails with a message template and a link to access the report online.

User modifies an existing report's metrics after generating it to reflect new insights or additional stakeholder feedback.

Given that the user has successfully generated and viewed a report, When they select 'Edit Report' and change the selected metrics, Then the system updates the report and provides a new preview for validation before re-saving.

Automated Stakeholder Notifications

User Story: As an event planner, I want to send automated notifications to stakeholders with low engagement so that I can encourage their participation and retrieve valuable feedback.
Description: The Automated Stakeholder Notifications requirement focuses on informing stakeholders via automated messages based on their engagement behaviors. The feature will enable the system to automatically send targeted notifications to stakeholders who exhibit low engagement or have not provided feedback after an event. These notifications could include reminders, requests for feedback, or information about upcoming events. By automating these processes, users can ensure timely communication with stakeholders and increase the chances of receiving feedback or improving attendance at future events. The importance of this feature lies in its ability to enhance user engagement through proactive outreach, ultimately contributing to better event outcomes and stakeholder relationships.
Acceptance Criteria: Automated notifications for stakeholders who exhibited low engagement metrics before an event.

Given a stakeholder with low engagement, when the event date approaches, then the system should automatically send a notification to the stakeholder reminding them of the event and encouraging them to participate.

Automated requests for feedback sent to stakeholders immediately after an event.

Given an event has concluded, when the event is marked as completed, then the system should automatically send a feedback request notification to all stakeholders who attended the event.

Automatic engagement tracking for stakeholders who did not respond to previous notifications.

Given a stakeholder has not responded to a feedback request, when five days have passed since the initial request, then the system should send a follow-up notification to the stakeholder reminding them to provide feedback.

Customization of notification settings for different stakeholder groups.

Given a user has stakeholder groups defined, when the user configures notification settings, then the system should allow different templates and timing for notifications based on group engagement levels.

Automated notification for upcoming events based on stakeholder preferences.

Given a stakeholder has indicated preferences for event types, when a relevant upcoming event is scheduled, then the system should automatically send a notification to the stakeholder about the event.

Engagement analytics dashboard reflecting the effectiveness of automated notifications.

Given the automated notifications have been sent, when the user accesses the engagement analytics dashboard, then the dashboard should display metrics showing how each notification impacted stakeholder engagement levels.

Testing completion of automated notifications feature.

Given a fully implemented automated notifications feature, when testing is executed, then all scenarios should result in successful notifications sent to stakeholders as defined in acceptance criteria.

Historical Engagement Trends Visualization

User Story: As a strategic planner, I want to visualize historical stakeholder engagement trends so that I can better predict future engagement levels and tailor my event strategies effectively.
Description: The Historical Engagement Trends Visualization requirement provides users with the ability to view and analyze past engagement data over time. By leveraging graphical representations like charts and graphs, users can identify trends in stakeholder engagement relative to different events and campaigns. This feature serves as a crucial tool for event professionals as they look to evaluate what strategies worked effectively in the past and what did not. With the historical data at their fingertips, users will be able to make informed predictions about future stakeholder behavior and adapt their engagement strategies accordingly. The ultimate outcome includes greater strategic foresight and enhanced event planning efficacy.
Acceptance Criteria: Viewing Historical Engagement Trends for Past Events

Given a user accesses the Historical Engagement Trends Visualization module, When they select a specific past event, Then the system displays a graphical representation of engagement metrics over time for that event.

Comparing Engagement Trends Across Multiple Events

Given a user wants to compare engagement trends, When they select multiple events for comparison, Then the system generates a side-by-side graphical representation of engagement metrics for the selected events.

Analyzing Engagement Trends Over Custom Date Ranges

Given a user wants to analyze engagement trends over a specific period, When they input custom start and end dates, Then the system displays a graph showing stakeholder engagement levels within that date range.

Exporting Historical Engagement Data

Given a user has analyzed engagement trends, When they choose to export the data, Then the system provides an option to download the engagement metrics in a CSV format.

View Correlation Between Engagement and Feedback

Given a user is analyzing engagement data, When they select feedback data alongside engagement metrics, Then the system visually indicates the correlation between stakeholder engagement levels and feedback ratings.

Displaying Engagement Insights in User Dashboard

Given a user logs into the VenueConnect app, When they access their dashboard, Then the system displays summarized insights and trends of historical engagement metrics from past events.

Setting Alerts for Engagement Trends Notifications

Given a user wants to be notified of significant changes in engagement trends, When they configure threshold settings for alerts, Then the system sends notifications based on predefined engagement trend thresholds.

Multi-Channel Feedback Collection

User Story: As a feedback analyst, I want to collect stakeholder opinions from multiple channels so that I can ensure a wide variety of perspectives and insights to guide event improvements.
Description: The Multi-Channel Feedback Collection requirement will enable users to gather feedback from stakeholders through various channels, such as surveys, social media, and email. This feature ensures that stakeholders have multiple convenient options to share their opinions, enhancing the likelihood of obtaining diverse and comprehensive feedback. The integration of different collection methods within the VenueConnect platform allows for streamlined aggregation of feedback data, enabling users to analyze results holistically. The flexibility of collecting feedback from multiple sources will empower users to capture a more accurate picture of stakeholder sentiment, leading to enhanced event planning based on comprehensive insights.
Acceptance Criteria: Return of customer feedback from multiple channels after an event.

Given a hosted event, when a user initiates a feedback collection process using at least two different channels (e.g., email and social media), then they should successfully receive feedback from each channel and have the data aggregated in the VenueConnect dashboard.

User's ability to customize feedback requests based on event type.

Given a user is creating a feedback request for a specific event type, when they customize the request with tailored questions and select multiple feedback channels, then the customized requests should be sent successfully and displayed in the user interface as intended.

Real-time monitoring of feedback submission during an ongoing event.

Given an event is currently taking place, when feedback has been collected via all activated channels, then the system should display real-time engagement metrics, including the number of responses received, on the VenueConnect dashboard.

Analysis of stakeholder feedback effectiveness on future event strategies.

Given the feedback collected from previous events, when the user analyzes this feedback using the analytics module, then they should be able to identify and understand correlations between feedback trends and stakeholder engagement metrics.

Integration of feedback data into user reports for stakeholder review.

Given the feedback has been collected and stored, when the user generates a report, then all feedback data should be integrated seamlessly and presented in a user-friendly format for stakeholders' review.

User access to performance metrics of individual feedback channels.

Given that multiple feedback channels are integrated, when the user requests performance metrics for each channel, then they should receive comprehensive analytics detailing engagement levels and response rates for each channel.

User notification of feedback submission deadlines approaching.

Given a user has set feedback collection deadlines for an event, when the deadline is within 24 hours, then the system should send a reminder notification to the user to prompt final outreach for feedback collection.

Dynamic Expense Allocation

This feature allows users to dynamically allocate expenses across different categories as the event planning progresses. By providing real-time insights into where budget resources are being spent, event planners can make informed adjustments to ensure that no area overspends, ultimately maximizing the efficient use of resources.

Requirements

Real-time Budget Tracking

User Story: As an event planner, I want to track my budget in real-time so that I can instantly adjust expenses and prevent overspending in any category.
Description: The Real-time Budget Tracking requirement allows users to monitor their event spending continuously as expenses are allocated across multiple categories. This ensures that event planners can instantly view the current financial status of the event, identify areas at risk of overspending, and make data-driven adjustments. By integrating this feature into VenueConnect, users gain a clear financial overview, enabling proactive management of their budgets, which ultimately leads to better financial outcomes and prevents last-minute surprises. This requirement is essential for fostering accountability and financial discipline in event planning, ensuring that each event remains within its allocated budget.
Acceptance Criteria: Event planners log into VenueConnect to set the budget for their upcoming event and allocate funds to different expense categories such as venue, catering, and entertainment.

Given the user has established a budget for an event, When the user allocates expenses to specific categories, Then the system should reflect the real-time budget updates across all categories and provide visual insights into spending limits and available budget.

While planning an event, the user receives an alert notification when they approach the allocated budget limit for any specific category, such as catering.

Given that the user has set budget limits for categories, When the total spending for any category approaches or exceeds the defined limit, Then the system should send an alert notification to the user specifying which category is at risk and the current spending amount.

A user reviews the overall budget report for their event after making changes to expense allocations, wanting to ensure accuracy in tracking and planning.

Given the user has made recent expense allocations, When the user accesses the budget report, Then the report should accurately display the total spent, remaining budget, and a breakdown of expenses by category in real-time.

An event planner adjusts the budget allocations mid-event due to unexpected expenses, needing to see immediate updates on financial implications.

Given that the user modifies budget allocations during an event, When the user adjusts the distribution of the budget across categories, Then the system should update the financial overview in real-time, reflecting the new allocations and highlighting categories that may exceed their limits.

A user wants to generate a historical report of budget allocations from previous events for future planning.

Given the user has completed several events, When the user requests a historical report, Then the system should retrieve and display a detailed report of budget allocations and expenditures for each past event, complete with visual analytics for review.

A project manager oversees multiple event planners and needs a consolidated view of all their budgets to ensure that maximum spending limits are adhered to across the board.

Given the project manager has access to all event planners' budgets, When the manager accesses the overall budget dashboard, Then the dashboard should provide a comprehensive view of each event's budget status, including total allocations, remaining budgets, and warnings for any overspend.

Custom Expense Categories

User Story: As an event planner, I want to create custom expense categories so that I can categorize my expenses according to my unique event requirements and make better financial decisions.
Description: The Custom Expense Categories feature enables users to create and manage their own expense categories tailored to their unique event requirements. This flexibility is crucial for organizations that operate under different financial structures and need to categorize expenses based on their specific constraints and reporting standards. By allowing customization, VenueConnect enhances user experience and relevance, ensuring that planners can group costs accordingly, thus improving itemized reporting and tracking. This requirement facilitates tailored financial management while providing insights into spending patterns.
Acceptance Criteria: User creates custom expense categories for a wedding event planning project.

Given the user is on the expense management page, When the user selects the option to create a new expense category and enters a unique name and description, Then the new custom category should be saved and displayed in the list of expense categories.

User edits an existing custom expense category for an event.

Given the user has an existing custom expense category, When the user selects the category to edit, updates the name and/or description, and saves the changes, Then the updated category should reflect the new name and description in the list of expense categories.

User deletes a custom expense category that is no longer needed for their event.

Given the user has multiple custom expense categories, When the user selects a category to delete and confirms the deletion, Then the category should be removed from the list of expense categories and should not be visible in future selections.

User assigns expenses to a custom category while entering expense details.

Given the user is entering a new expense, When the user selects a custom category from the dropdown list, Then the expense should be saved with the assigned category and reflect correctly in the categorized expense reports.

User views a report of expenses categorized by custom categories.

Given the user has assigned expenses to various custom categories, When the user generates the expense report, Then the report should accurately display the total amounts spent within each custom category as per the user's assignments.

User attempts to create a custom expense category with a duplicate name.

Given the user is on the expense management page, When the user tries to create a custom expense category with a name that already exists, Then the system should display an error message indicating that the category name must be unique.

User views a list of all custom expense categories.

Given the user is on the expense management page, When the page loads, Then the user should see a comprehensive list of all custom categories they have created, including names and descriptions.

Expense Forecasting

User Story: As an event planner, I want to forecast future expenses based on current trends so that I can adjust my budget proactively and avoid financial pitfalls.
Description: The Expense Forecasting requirement provides users with predictive analytics that estimate future expenses based on current spending trends and historical data. This feature will allow event planners to anticipate future costs, adjust their budgets proactively, and allocate funds more effectively. By integrating forecasting capabilities, VenueConnect empowers users to make informed financial decisions that enhance event planning efficiency and strategic resource management. This capability is pivotal in optimizing budget utilization and ensuring a financially sustainable event planning process.
Acceptance Criteria: As an event planner organizing a large corporate conference, I need to access the expense forecasting feature to view projected costs based on my current spending patterns and historical data, so that I can make informed budgeting decisions during the planning process.

Given that I have entered current expense data into VenueConnect, when I navigate to the Expense Forecasting section, then I should see an accurate forecast of future expenses displayed in a clear graphical format.

As a venue manager, I want to adjust my event budget based on the forecasting insights provided, ensuring that no single category exceeds its allocated budget as the event approaches.

Given that I receive a forecast alert about a potential overspend in the catering category, when I view the expense summary, then I should be able to reallocate funds from the entertainment budget seamlessly to cover the excess.

As a financial analyst, I want to generate reports that include the expense forecasts alongside the actual spending so that I can analyze discrepancies and adjust future budgets accordingly.

Given that I have selected a specific event, when I generate the financial report, then I should see both the expense forecasts and the actual spending for comparison within the report.

As an event coordinator, I want to utilize the historical data metrics to improve my expense forecasts for future events so that I can enhance my budgeting accuracy.

Given that I have accessed historical spending data for past events, when I utilize this data to create a new expense forecast, then I should see an updated forecast reflecting adjustments based on historical trends.

As a project manager, I want the ability to set notifications for when expenses are projected to exceed certain thresholds, so I can take proactive measures before overspending occurs.

Given that I have set a specific threshold for budget categories, when the forecast indicates a potential overspend, then I should receive a notification alerting me to the issue in real-time.

As a venue operator, I want the expense forecasting data to integrate with financial management tools for more seamless tracking of overall event costs.

Given that I have linked my financial management tool with VenueConnect, when I view my expense forecast, then the data should be automatically updated and reflect any changes made in VenueConnect.

As an event planner, I want the expense forecasting feature to provide insights on cost-saving opportunities based on past event performances, to improve my budgeting strategies for future events.

Given that I am analyzing historical data, when I run the expense forecasting tool, then I should receive suggestions highlighting cost-saving areas based on previous event outcomes.

Automated Alerts for Budget Limits

User Story: As an event planner, I want to receive automated alerts when my spending approaches budget limits so that I can take immediate action to adjust my expenses accordingly.
Description: The Automated Alerts for Budget Limits feature notifies users when spending in any category approaches pre-defined thresholds. These alerts provide a timely warning that triggers immediate action, allowing planners to allocate resources more efficiently and avoid overspending. By receiving real-time notifications, users can maintain financial discipline and keep their events on track. This requirement enhances control over finances, ensures budget compliance, and fosters greater overall accountability in event management.
Acceptance Criteria: User receives a notification when their expenses in the venue's catering category reach 80% of the established budget limit.

Given the user has set a budget for catering, When the expenses in the catering category reach 80% of the budget, Then the user receives an automated alert notification via email.

User should not receive duplicate notifications for the same budget limit being approached.

Given the user has been notified about the catering expenses reaching a threshold, When the expenses do not change significantly, Then the user should not receive another notification for the same threshold.

User receives alerts for expenses in multiple categories as they approach budget limits.

Given the user has set budgets for multiple categories (catering, entertainment, and venue), When expenses in any category reach the defined thresholds, Then the user receives alerts for each individual category that is approaching its budget limit.

User can customize the alert thresholds for different expense categories based on their needs.

Given the user is in the budget settings, When the user adjusts the threshold percentage for any expense category, Then the system should save the new threshold and use it for future alerts.

User receives real-time alerts during live events.

Given the user is managing a live event, When expenses are incurred in real-time, Then if any category reaches the defined alert threshold, the user receives instant notifications within the VenueConnect app.

User can track historical data of alerts received for budget limits in the system.

Given the user navigates to the budget alerts history section, When the user views this section, Then the user can see a list of all notifications received regarding budget limits for past events, including timestamps and categories.

Expense Reporting Dashboard

User Story: As an event planner, I want to access an expense reporting dashboard so that I can visually analyze my spending patterns and make informed financial decisions for future events.
Description: The Expense Reporting Dashboard requirement offers users a comprehensive visual interface displaying real-time insights into their spending patterns across categories. This dashboard serves as an interactive tool for event planners to review current and past expenses, making it easier to identify trends, allocate future budgets, and report on financial performance post-event. By integrating visual data representation, VenueConnect not only enhances user experience but also aids in strategic decision-making, providing a robust foundation for financial accountability and analysis in event management.
Acceptance Criteria: Real-time spending analysis during an event planning session.

Given an event planner is logged into VenueConnect, when they navigate to the Expense Reporting Dashboard, then they should see an overview of spending across all categories displayed in real-time with current figures accurately reflecting recent entries.

Historic expense viewing for budget adjustments.

Given an event planner wants to analyze past expenses, when they access the Expense Reporting Dashboard and select a past event, then they should be presented with a detailed breakdown of expenses categorized by type for that specific event.

Adjusting budget categories based on dashboard insights.

Given the event planner identifies a category that is overspending, when they click on the category in the Expense Reporting Dashboard, then they should be able to adjust the allocated budget for that category directly within the dashboard.

Exporting financial reports for stakeholder meetings.

Given an event planner needs to share financial insights with stakeholders, when they click on the export button in the Expense Reporting Dashboard, then they should receive a downloadable report in PDF format summarizing current and past expenses.

Identifying spending trends over multiple events.

Given the event planner is interested in tracking spending trends, when they view the analytics section of the Expense Reporting Dashboard, then they should see visual representations (charts/graphs) of expenses over time across different categories for multiple events.

Implementing alerts for budget thresholds.

Given an event planner sets a budget threshold for a category, when the expenses approach this threshold, then they should receive an automated alert within the Expense Reporting Dashboard.

User-friendly interface for accessing dashboards.

Given a new user logs into VenueConnect, when they navigate to the Expense Reporting Dashboard, then the interface should be intuitive, with categories clearly labeled and easily accessible options for viewing details of expenses.

Budget Forecasting Tool

A predictive tool that analyzes historical spending patterns and current budget allocations to provide forecasts for future expenses. By anticipating costs before they arise, this feature empowers event planners to proactively manage budgets and make strategic adjustments to stay within financial limits.

Requirements

Dynamic Budget Update

User Story: As an event planner, I want to be able to adjust my budget in real-time so that I can manage unexpected costs more effectively and maintain control over my finances during the planning process.
Description: The Dynamic Budget Update feature allows users to input and adjust budget allocations in real-time. It provides instant feedback on how these changes affect overall budget forecasts and spending patterns. This functionality ensures that event planners can adapt their budgets on-the-fly, thus maintaining financial control throughout the planning process. Integration with the live booking and cost tracking functionality in VenueConnect will ensure seamless updates to budget forecasts based on real-time data, thereby enabling users to make informed decisions quickly. This requirement is critical for enhancing flexibility in budget management and for preventing overspending during the event planning lifecycle.
Acceptance Criteria: User adjusts the budget allocation for a specific item during a planned event.

Given the user has accessed the budget management section, when they input a new budget amount for a specific category and submit the change, then the system updates the budget allocation and reflects the changes in the overall forecast without errors.

Real-time feedback is provided when a user modifies the budget allocations.

Given the user is on the budget dashboard, when they adjust any budget item, then the system displays an updated forecast instantly, showing the impact on total expenses and available budget in a user-friendly manner.

User can view historical spending patterns alongside current budget allocations.

Given the user has navigated to the budget analytics page, when they request to see historical spending trends, then the system displays a clear comparison of past expenditures and current allocations across relevant categories.

User saves a modified budget allocation to ensure changes are retained.

Given the user has updated their budget allocations, when they select the option to save changes, then the system successfully stores the new budget allocations and confirms with a success message.

System integrates live booking and cost tracking with budget forecasting.

Given the user has made changes to live bookings, when the budget forecasting tool updates, then the changes reflect in the budget forecast immediately, ensuring the user has the latest financial information.

User can revert budget changes if necessary.

Given the user has made a budget change, when they select the option to revert to the previous budget, then the system restores the previous allocation successfully and confirms the action.

Notifications are sent to users when budget thresholds are exceeded.

Given that the user has set budget thresholds, when spending exceeds these thresholds, then the system sends an automatic alert to the user notifying them of the overspend.

Forecasting Analytics Dashboard

User Story: As an event planner, I want to have a visual dashboard showing my budget forecasts and spending trends so that I can quickly assess my financial health and make informed decisions for my events.
Description: The Forecasting Analytics Dashboard is designed to give event planners a comprehensive view of their budget forecasts in an easy-to-read graphical format. This dashboard will display historical spending trends, current budget allocations, and predictive analytics for upcoming events. By integrating advanced visual analytics, users can quickly understand their financial health at a glance and make strategic decisions accordingly. This requirement is essential for providing actionable insights that enhance strategic decision-making and streamline budget management for event professionals.
Acceptance Criteria: Display of Historical Spending Trends

Given the user is on the Forecasting Analytics Dashboard, when they select the 'Historical Trends' tab, then the dashboard displays a graphical representation of spending data for the past 12 months based on the user's event history.

View Current Budget Allocations

Given the user is on the Forecasting Analytics Dashboard, when they navigate to the 'Current Budget' section, then the dashboard shows a detailed breakdown of current budget allocations for each event category in a clear and organized format.

Visual Representation of Predictive Analytics

Given the user is on the Forecasting Analytics Dashboard, when they view the 'Predictive Analytics' graph, then the dashboard displays forecasted spending for upcoming events as a line graph, allowing users to see potential financial trends over the next 6 months.

Alerts for Budget Exceeding

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Product Details

Personas

Samantha Socializer

Daniel the Data-Driven Planner

Rita the Resourceful Vendor

Victor the Visionary Venue Designer

Product Ideas

Product Features

Real-Time Collaboration

Requirements

Multi-User Access Control

Instant Notification System

Version History Tracking

Integrated Communication Platform

Collaborative Layout Design Tool

Integrated File Sharing

Requirements

Secure Document Upload

Team Collaboration Tools

Version Control System

Search and Filter Functionality

Mobile Access

Visual Idea Board

Requirements

Idea Pinning

Feedback Mechanism

Visual Customization

Integration with Event Details

Export and Share

Task Assignment Tracker

Requirements

Real-time Task Notifications

Task Progress Tracking

Custom Task Assignment Rules

Task Commenting System

Discussion Forum

Requirements

User Authentication

Discussion Threads

Search and Filter Functionality

Notification System

User Profile Integration

Event Timeline View

Requirements

Task Color-Coding

Milestone Notifications

Drag-and-Drop Task Management

Detailed Task Descriptions

Printable Timeline Reports

Feedback Loop

Requirements

Real-time Feedback Submission

Anonymous Feedback Option

Feedback Analytics Dashboard

Feedback Response Management

Integration with Communication Tools

Vetted Vendor Profiles

Requirements

Vendor Profile Management

User Review System

Search and Filter Functionality

Vendor Certification Verification

Vendor Communication Tools

Analytics Dashboard for Vendor Performance

Real-Time Availability

Requirements

Vendor Availability Synchronization

Custom Filter for Vendor Search

Booking Confirmation Notifications

Cancellation Policy Display

Multi-Event Scheduling Capability

Review & Rating System

Requirements

Vendor Review Submission

Review Display for Vendors

Review Moderation System

Review Notification System

Review Analytics Dashboard