Live Interaction Hub
This feature provides a dedicated chat room during live read-aloud sessions, enabling real-time interaction between authors and attendees. Users can ask questions, share thoughts, and engage in discussions while the reading is happening, fostering a lively community atmosphere and making the event more interactive.
Requirements
Real-time Messaging
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User Story
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As an attendee, I want to send messages and ask questions in real-time during the live read-aloud sessions so that I can engage with the author and other participants effectively.
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Description
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The Live Interaction Hub must support real-time messaging capabilities where attendees can send and receive messages instantly during live read-aloud sessions. This includes features such as text chat, emojis, and message notifications to create a dynamic and engaging environment for users. The goal is to facilitate seamless communication between authors and attendees, enhancing participation and providing authors with immediate feedback and questions from their audience. Additionally, the messaging feature should be integrated with user profiles to maintain a level of accountability and community interaction. This requirement is essential for fostering a lively community atmosphere during live events.
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Acceptance Criteria
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Attendee sends a text message during a live read-aloud session.
Given an attendee is logged into the Live Interaction Hub, When they send a text message, Then the message should appear instantly in the chat for all participants to see.
Attendee uses emojis in the chat.
Given an attendee is participating in a live read-aloud session, When they select an emoji and send it in the chat, Then the emoji should be visible to all participants with no delay.
Notification system for new messages during a session.
Given a live read-aloud session is ongoing, When a new message is sent, Then all attendees should receive a notification alerting them of the new message instantly, even if they are not currently focused on the chat window.
Author receives immediate feedback on their reading.
Given an author is reading aloud to attendees, When an attendee sends a question or comment, Then the author should receive a notification of the message and be able to respond in real-time during their session.
User profile integration for accountability.
Given an attendee sends a message in the Live Interaction Hub, When the message is displayed in the chat, Then the sender's profile name and avatar should be shown alongside their message for accountability and community interaction.
Message history for participants after the session ends.
Given a live read-aloud session has concluded, When attendees revisit the Live Interaction Hub, Then they should be able to view the complete message history from the session, including timestamps and user details.
Moderation Tools
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User Story
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As an author, I want to have moderation tools available during my live reading session so that I can manage discussions and maintain a respectful environment for all attendees.
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Description
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Integrating moderation tools into the Live Interaction Hub is crucial for ensuring a safe and respectful communication environment. These tools will allow authors or designated moderators to manage the chat, including the ability to mute or block disruptive users, delete inappropriate messages, and control the flow of conversation to maintain focus during the reading session. This feature enhances user experience by creating a safe space for all participants and ensures that engagement remains productive and relevant. Additionally, moderation logs should be maintained for transparency and accountability.
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Acceptance Criteria
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Authors and designated moderators must be able to effectively manage chat discussions during a live read-aloud session without interference from disruptive users.
Given the live interaction hub is active, when an author or moderator identifies a disruptive user, then they can mute or block that user successfully in real-time, preventing further disruption.
All chat participants should be able to report inappropriate messages during a live read-aloud session.
Given a message is displayed in the live chat, when a participant clicks on the report option, then the message should be flagged for review by moderators, ensuring accountability and safety.
Moderators need to maintain order and relevance in discussions during live read-aloud sessions for better user engagement.
Given that the live session is ongoing, when a message is deemed inappropriate, then the moderator can delete that message and alert the user who sent it about the violation of chat rules.
The moderation tools should maintain a log of all moderation actions taken during a live read-aloud session for accountability and transparency purposes.
Given moderation actions are conducted, when a moderator mutes a user or deletes a message, then the action is recorded in a moderation log, accessible for review after the session ends.
Participants should have a clear understanding of community guidelines to ensure respectful communication during the reading session.
Given before entering the chat, when users view the chat room, then they must be presented with clear community guidelines that they need to accept to participate.
The chat interface should allow moderators to easily navigate and manage user interactions during live sessions.
Given the live interaction hub is underway, when a moderator accesses the moderation dashboard, then they should be able to see a list of active users with options to mute, block, or remove them with one click.
The tool should provide immediate feedback to users after a moderation action is taken, such as being muted or blocked from the chat.
Given a user has been muted or blocked, when the action is completed by the moderator, then the user should receive a notification indicating the moderation decision made and the reason for it.
User Profile Integration
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User Story
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As an attendee, I want to have a user profile that displays my information in the Live Interaction Hub so that I can connect with other participants and authors more meaningfully.
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Description
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The Live Interaction Hub should include user profile integration, enabling participants to create profiles that display their names, photos, and any relevant information. This will enhance community interaction, allowing attendees to recognize each other and foster connections based on shared interests in literature and discussions. Profiles should be linked to chat messages, creating a sense of accountability and personalization in interactions. This feature will increase user engagement and enhance the overall experience of the live reading sessions.
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Acceptance Criteria
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User Profile Creation and Customization
Given a participant is logged into the Live Interaction Hub, when they navigate to the profile section, then they should be able to create and customize their profile by uploading a photo and entering their name and relevant information.
Profile Display in Chat Room
Given a participant has created their profile, when they post a message in the chat room, then their profile name and photo should be displayed next to their message, ensuring visibility and accountability.
Profile Editing Functionality
Given a participant is viewing their profile, when they choose to edit their profile information, then they should be able to successfully modify their photo, name, and related information, and see those changes reflected in real-time in the chat room.
Profile Linking to User Actions
Given that profiles are integrated with the chat feature, when a participant sends a message in the chat, then that message should be explicitly linked to the user's profile, including their displayed name and photo.
Privacy Settings for User Profiles
Given a participant has created a profile, when they access privacy settings, then they should be able to choose between public and private profile visibility options and save their preferences accordingly.
User Interaction and Engagement Tracking
Given the user profiles are in place, when multiple participants are actively engaging in a live read-aloud session, then the system should track and report engagement metrics, such as the number of messages sent and unique participants interacting, providing insights on user engagement.
User Notification of Profile Updates
Given a participant makes changes to their profile, when those changes are saved, then an in-chat notification should be triggered to inform other participants of the profile update in real-time.
Event Archiving
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User Story
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As a user, I want to access past live read-aloud sessions so that I can catch up on what I've missed and engage with the content at my convenience.
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Description
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The Live Interaction Hub must include an event archiving feature that allows past live read-aloud sessions to be stored and accessed later. This feature will enable users who were unable to attend the live event to catch up on the discussions, questions asked, and author insights. The archived sessions should be searchable and categorized by author name, date, and relevant topics, ensuring easy access for users. This capability will extend the reach of the live events beyond the original time frame and provide valuable content for ongoing engagement with the audience.
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Acceptance Criteria
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Past live read-aloud sessions are stored and accessible for users who missed the live events, allowing them to revisit the discussions, questions, and author insights at their own convenience.
Given a user who missed a live read-aloud session, when they access the Event Archiving feature, then they should see a list of archived sessions categorized by author name, date, and relevant topics.
Users should be able to easily search for specific archived sessions based on their interests, ensuring they can find relevant content quickly.
Given a user accessing the Event Archiving feature, when they enter a search query related to an author, date, or topic, then the system should return a list of matching archived sessions within 5 seconds.
Users should be able to view detailed information about each archived session, including a summary and the list of participants' questions and comments during the session.
Given a user clicking on an archived session from the events list, when they view the session details, then they should see the session summary, author insights, and a transcript of the chat interactions from that session.
The Event Archiving feature should ensure that all archived sessions remain accessible for a designated period, providing continuity for user engagement.
Given the Event Archiving feature, then it should ensure that all archived sessions are stored and accessible for a minimum of 12 months after the live event date.
Users need to receive notifications about newly archived sessions after live read-aloud events, encouraging them to engage with the content.
Given a live read-aloud session has concluded, when the session is archived, then users who registered for the event should receive an email notification within 24 hours indicating the session is now available for viewing.
Real-time Polling
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User Story
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As an attendee, I want to participate in real-time polls during live read-aloud sessions so that I can share my opinions and feel more engaged in the discussion.
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Description
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The Live Interaction Hub should incorporate real-time polling functionality, allowing authors to engage attendees in interactive discussions via polls during live read-aloud sessions. This feature will let authors pose questions to their audience and receive instant feedback, fostering a more engaging and interactive atmosphere. The ability to display results in real-time will enhance participation and give authors insights into attendee opinions and preferences. This requirement is vital for promoting an interactive experience and making attendees feel more involved in the event.
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Acceptance Criteria
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Live Polling During a Read-Aloud Session
Given an author is hosting a live read-aloud session, When they initiate a poll question, Then the poll should be visible to all attendees, allowing them to respond within 30 seconds.
Real-time Results Display
Given attendees have submitted their responses to the poll, When the polling period ends, Then the results should be displayed in real-time on the screen for all attendees to see within 5 seconds.
Poll Engagement Metrics
Given a poll has been conducted during a session, When the session ends, Then the author should receive a summary report of the engagement metrics, including total votes cast, percentage of responses for each option, and demographic insights about the attendees.
User Experience Testing of Poll Interface
Given attendees are using the Live Interaction Hub, When they attempt to submit a response to the poll, Then at least 95% of users should report that the polling interface was easy to use and understand in a user feedback survey post-session.
Multiple Polls Within One Session
Given an author has completed a poll, When they choose to initiate another poll in the same session, Then the new poll should not interfere with the display or results of the previous poll, and should reset the polling options for attendees.
Accessibility of Polling Feature
Given an attendee with visual impairments is participating in the read-aloud session, When a poll is initiated, Then the polling feature must be compatible with screen reader technology and provide audio feedback for polling options.
Time Limit for Poll Responses
Given the poll is live, When the time limit expires, Then the poll must automatically close and display the results, regardless of whether all attendees have voted or not.
Emoji Reactions
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User Story
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As an attendee, I want to use emoji reactions during live sessions so that I can express my feelings about the reading without disrupting the flow of the event.
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Description
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Integrating emoji reactions into the Live Interaction Hub will allow attendees to express their feelings and reactions in real-time during live reading sessions. Users can react to messages or segments of the reading with emojis, making the communication more vibrant and expressive while enabling authors to gauge the overall mood of the audience. This feature enhances community interaction and enriches the engagement experience by allowing attendees to participate without interrupting the flow of the reading.
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Acceptance Criteria
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Real-time expression of sentiment during a live reading session.
Given a user is attending a live read-aloud session, when the user clicks on the emoji reaction button, then the corresponding emoji should be displayed in the chat for all attendees to see.
Feedback on specific segments of the reading.
Given a user is listening to a segment of the reading, when the user selects an emoji reaction, then the emoji should be recorded and associated with that segment, allowing the author to see a summary of reactions afterward.
Accessibility of emoji reactions for all attendees.
Given a user is participating in the live interaction hub, when they access the interface, then they should have a visible and accessible emoji reaction button that is easy to understand and use.
Cumulative emoji reaction display for audience mood assessment.
Given multiple attendees have reacted with emojis, when the reading session concludes, then an aggregated view of emoji reactions should be displayed to the author to summarize audience engagement and mood throughout the reading.
Notification of new emoji reactions in the chat.
Given a user is actively engaging in the chat during a live session, when new emoji reactions are posted by other attendees, then the user should receive a visual notification indicating new reactions without interrupting the reading flow.
Ability to choose from a diverse range of emojis.
Given a user is using the emoji reaction feature, when they open the emoji selection window, then they should be presented with a diverse set of emojis that accurately represent various feelings and sentiments.
Read-Aloud Scheduler
An intuitive scheduling tool that allows bookstores and libraries to plan and promote upcoming read-aloud events easily. Users can set dates, times, and send reminders to their audience, ensuring higher attendance and maximizing outreach efforts.
Requirements
Event Date and Time Selector
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User Story
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As a bookstore manager, I want to select specific dates and times for upcoming read-aloud events so that I can plan efficiently and avoid scheduling conflicts.
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Description
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The Event Date and Time Selector allows users to easily choose specific dates and times for scheduled read-aloud events. This feature should include a user-friendly calendar interface that enables users to navigate through available dates effortlessly. It will integrate seamlessly with the existing scheduling functionality, ensuring that users can schedule events according to their preferences. By providing clear visual indicators for available and conflicting times, this requirement will reduce scheduling errors and enhance user satisfaction by making event planning quick and straightforward.
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Acceptance Criteria
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User selects a date for an upcoming read-aloud event using the Event Date and Time Selector tool.
Given that a user is on the event scheduling page, when they select a date from the calendar, then the selected date is highlighted and confirmed on the interface.
User checks for available time slots for a selected date for a read-aloud event.
Given that a user has selected a date, when they view the available time slots, then all available slots should be clearly displayed with visual indicators for any conflicts or already booked events.
User attempts to schedule an event with a conflicting time.
Given that a user selects a time slot for an event that conflicts with an existing event, when they attempt to save the event, then an error message should be displayed indicating the conflict, and the event should not be scheduled.
User wants to receive reminders for their scheduled read-aloud events.
Given that a user has scheduled a read-aloud event, when the event date approaches, then the user receives an automated reminder via their preferred communication channel (email, SMS, etc.).
User revisits the scheduling tool to modify an existing read-aloud event.
Given that a user has an existing scheduled event, when they access the Event Date and Time Selector, then they should see the current date and time of their event pre-selected and editable.
User navigates through the calendar interface to select a future date.
Given that a user is on the scheduling page, when they click through the months in the calendar interface, then the calendar should update to display the correct months and dates accordingly.
User wants to cancel a previously scheduled event.
Given that a user selects an existing scheduled event, when they click on the cancel button, then they should receive a confirmation prompt and upon confirmation, the event should be removed from the calendar and the user notified.
Automated Reminder System
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User Story
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As a library organizer, I want to send automated reminders to participants about upcoming read-aloud events so that I can improve attendance and engagement.
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Description
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The Automated Reminder System is designed to send notifications to participants of upcoming read-aloud events. Users can customize the reminders to be sent at various intervals, such as 24 hours prior or 1 week prior to the event. This feature will integrate with email and SMS services to ensure effective communication and enhance attendance. By keeping participants informed and engaged, this requirement addresses the common challenge of low turnout at events and ensures that readers are reminded and encouraged to attend.
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Acceptance Criteria
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User Customization of Reminder Intervals
Given a user has created a read-aloud event, when they choose to set up reminders, then they should be able to select from predefined intervals or input a custom interval for sending reminders.
Integration with Email and SMS Services
Given a user schedules a read-aloud event and sets reminder intervals, when the reminder is triggered, then the system must successfully send notifications via both email and SMS to the specified participants.
User Interface for Scheduling Reminders
Given a user accesses the Read-Aloud Scheduler, when they navigate to the reminder settings, then they should have a clear and intuitive interface to set up, modify, and review reminder settings.
Delivery Confirmation of Sent Reminders
Given reminders have been sent for a scheduled read-aloud event, when the system processes the notifications, then it should log the delivery status of each reminder, indicating whether it was successfully sent or failed.
User Engagement Metrics Tracking
Given reminders have been sent for the read-aloud event, when participants receive the reminders, then the system should track user engagement through attendance rates and follow-up surveys.
Automated Reminder for Recurring Events
Given a user schedules a recurring read-aloud event, when the user sets up reminders, then the system should automatically apply the same reminder settings to all future occurrences of the event.
Customizable Reminder Message Templates
Given a user is setting up reminders, when they choose to customize the message, then they should have the option to create and save their own message templates for future use.
Social Media Promotion Integration
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User Story
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As a self-publishing author, I want to share my scheduled read-aloud events on social media so that I can reach a larger audience and promote my events effectively.
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Description
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The Social Media Promotion Integration will enable users to share their scheduled read-aloud events on various social media platforms directly from the BookSync application. This requirement includes the creation of ready-to-post templates that highlight event details, making it easier for users to promote their events and attract a wider audience. By facilitating social media sharing, this requirement aims to enhance community engagement and increase event visibility, ultimately improving attendance rates and fostering a vibrant reading culture.
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Acceptance Criteria
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Users can access the Social Media Promotion Integration feature to share scheduled read-aloud events from the BookSync application.
Given a user has scheduled a read-aloud event, When the user selects the 'Share on Social Media' option, Then the user should see ready-to-post templates for Facebook, Twitter, and Instagram that automatically include event details such as the date, time, and title of the book.
Users can customize social media posts for their read-aloud events to better engage their audience.
Given the user is viewing the ready-to-post templates, When the user clicks on 'Customize', Then the user should be able to edit the text, add images, and preview the post before sharing it on social media.
Users can successfully share their read-aloud events on social media platforms directly from the BookSync application.
Given the user has finalized the social media post and clicks 'Post', When the post is successfully shared, Then the user should receive a confirmation message and be able to view the post on their chosen social media platform.
Users can track the engagement and reach of their shared read-aloud event posts on social media.
Given the user has shared a read-aloud event on social media, When the user navigates to the analytics section of BookSync, Then the user should see metrics such as likes, shares, comments, and click-through rates for the posts shared on each platform.
Users can schedule recurring read-aloud events and promote them effectively via social media.
Given the user has created a recurring scheduled read-aloud event, When the user activates the social media promotion, Then all instances of the event should be automatically posted on social media with the corresponding dates and event details included in each post.
Event Attendance Tracking
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User Story
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As a bookstore owner, I want to track attendance for my read-aloud events so that I can analyze turnout and plan improved future events accordingly.
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Description
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The Event Attendance Tracking feature will provide users with the ability to monitor and analyze attendance for each read-aloud event. This requirement includes a dashboard displaying key metrics such as the number of attendees, demographics, and feedback ratings. By gathering and presenting this data, users can make informed decisions on future events and tailor their outreach strategies to target specific audience segments, thus ensuring that the read-aloud events are more aligned with community interests and preferences.
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Acceptance Criteria
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As a bookstore owner, I want to monitor attendance at my read-aloud events to understand community engagement and make data-driven decisions for future events.
Given that an event has occurred, when I access the event dashboard, then I should see the total number of attendees, their demographics breakdown, and feedback ratings for that event.
As a librarian, I want to view demographic data of attendees at my read-aloud events so I can tailor future events to better suit the interests of my community.
Given that I have collected attendance data, when I filter the data by demographics such as age and gender, then I should see accurate demographic representations of attendees for each event.
As a self-publishing author, I want to receive post-event feedback ratings to assess the success of my read-aloud presentation.
Given that attendees have rated the event, when I check the feedback ratings, then I should see an average rating along with comments from participants about the event experience.
As a small publishing house, I want to analyze attendance trends over multiple read-aloud events to identify which times and themes are most popular.
Given that multiple events have been tracked, when I view the attendance trend report, then I should see a graphical representation of attendance over time and by theme to inform future planning.
As a bookstore owner, I want to be able to export attendance and feedback data to a CSV file for external analysis.
Given that I have accessed an event's attendance data, when I choose to export the data, then a CSV file containing all relevant metrics should download correctly.
As a library manager, I want to set up reminders for attendees who registered for read-aloud events to improve attendance rates.
Given that I have a list of attendees, when I send out a reminder email 24 hours before the event, then all registered attendees should receive the email without errors.
As a user of BookSync, I want to adjust the settings of the Event Attendance Tracking feature to customize the metrics displayed on the dashboard.
Given that I am on the dashboard settings page, when I modify the displayed metrics and save changes, then the dashboard should reflect the new metrics as set by me.
Customizable Event Listings
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User Story
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As a librarian, I want to create customizable event listings for my read-aloud events so that I can provide detailed information and attract more attendees.
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Description
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The Customizable Event Listings requirement allows users to create and manage detailed listings for their read-aloud events, including descriptions, author details, and book summaries. Users can personalize these listings to fit their branding while ensuring that all essential information is readily accessible to potential attendees. This feature will facilitate better user engagement and increase sign-ups for events by providing comprehensive details that appeal to different audiences, thereby fostering a deeper connection between the community and the literary world.
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Acceptance Criteria
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User schedules a read-aloud event for a new book and inputs all relevant details including date, time, location, description, author details, and book summaries.
Given that the user navigates to the Read-Aloud Scheduler, when they input all required details and click 'Save', then they should see their event listed with accurate information in the events calendar.
An event listing created by the user is being promoted through email notifications to potential attendees.
Given that the event is scheduled, when the user selects the 'Send Reminders' option, then an email should be sent to all subscribed users containing the event details and a link to RSVP.
The user wants to edit an existing event listing due to a change in the event details such as the time or description.
Given that the user selects an existing event from their listings, when they make changes to the details and click 'Update', then the event's updated information should reflect accurately in the system without data loss.
The user is viewing the event listings to check that the information displayed matches the inputted details.
Given that the user views the event listings, when they select an event, then all details such as title, time, date, author, and description should be displayed correctly and clearly for the user to review.
A potential attendee is exploring event listings through the website or updated email notifications to decide if they want to join the upcoming read-aloud events.
Given that a user browses the event listings, when they click on an event, then they should see comprehensive details including the book summary and author info, enabling informed decision-making about attending.
Author Spotlight
A dedicated section within the Read-Aloud Club for featured authors to showcase their work. This includes author interviews, background stories, and exclusive previews of upcoming books, enriching the user experience by providing deeper insights into the authors behind the readings.
Requirements
Author Profile Management
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User Story
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As a user, I want to access comprehensive author profiles so that I can learn more about the authors behind my favorite books and discover new reads.
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Description
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The Author Profile Management requirement allows for the creation, editing, and deletion of author profiles within the Read-Aloud Club. Each profile can contain biographical information, social media links, and a list of works. This feature enhances user engagement by providing readers with detailed insights into their favorite authors and allows authors to manage their public profiles seamlessly. The profiles will be integrated into the main user interface, making them easily accessible, thus enriching the overall reader experience and providing a platform for promoting new works.
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Acceptance Criteria
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Author Profile Creation and Display
Given a user with author privileges, when they fill out the author profile form with valid information, then the author profile should be created successfully and displayed on the Read-Aloud Club interface with all provided details.
Editing Author Profiles
Given an existing author profile, when the author accesses the profile edit page and updates biographical information or social media links, then the changes should be saved and reflected on the profile in real-time without errors.
Deleting Author Profiles
Given an existing author profile, when the author chooses to delete their profile, then the profile should be removed from the system and should no longer be accessible by users or visible within the Read-Aloud Club.
Viewing Author Profiles by Users
Given a user browsing the Read-Aloud Club, when they select an author from the Author Spotlight section, then the corresponding author profile should be displayed with complete biographical information, social media links, and a list of works.
Integrating Profiles into the Main User Interface
Given the success of author profile creation, editing, and deletion, when the main user interface is updated, then all author profiles should be accessible and prominently displayed in the designated Author Spotlight area without delays.
Validating Author Profile Information
Given an created author profile, when viewed, then the profile should accurately reflect all entered data, including the author’s biographical information, social media links, and list of works, with no discrepancies.
Interactive Author Interviews
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User Story
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As a user, I want to watch interviews with authors so that I can gain insights into their creative process and understand their perspectives on writing.
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Description
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The Interactive Author Interviews requirement enables the inclusion of multimedia content such as video and audio interviews with featured authors. This interactive element allows users to listen to and watch authors discuss their work, creativity, and insights. By providing this rich content, the Read-Aloud Club fosters a deeper connection between readers and authors, encouraging discussion and engagement within the community. This feature is expected to elevate the literary experience and increase user retention through compelling author-led content.
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Acceptance Criteria
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User navigates to the Author Spotlight section and selects an author to view their multimedia interview.
Given the user is on the Author Spotlight page, when they click on an author's profile, then the multimedia interview (video/audio) should load within 3 seconds.
A user plays an author interview and interacts with various playback features.
Given the multimedia interview is playing, when the user clicks on the play/pause button, then the video/audio playback should toggle appropriately, and the current playback time should display accurately.
Users leave comments on the author interviews and engage in discussions after viewing.
Given a user has watched an author interview, when they leave a comment, then the comment should appear below the video/audio player within 5 seconds and be visible to all users.
Users can share author interviews on social media platforms.
Given a user is viewing an author interview, when they click the share button, then a modal should appear with options to share on Facebook, Twitter, and Instagram, and upon selecting a platform, the correct sharing URL should be generated.
The system records the number of times each multimedia interview is viewed by users.
Given the multimedia interview is accessible, when a user plays the interview, then the view count for that interview should increment by one in the database immediately after the playback begins.
Authors can upload their multimedia interviews themselves through a dedicated interface.
Given an author has access to the upload interface, when they upload a video/audio interview file, then they should receive a success message and the content should appear in the Author Spotlight section after an admin review.
Exclusive Book Previews
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User Story
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As a reader, I want to receive exclusive previews of upcoming books so that I can stay updated on new releases and plan my reading list accordingly.
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Description
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The Exclusive Book Previews feature provides users with early access to excerpts of upcoming books from featured authors. These previews create excitement and anticipation around new releases, encouraging users to remain engaged with the platform. Integration with the author's profile will allow users to easily access these previews. This requirement aims to enhance the user experience by offering exclusive content that fosters a sense of connection to the author and their upcoming works.
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Acceptance Criteria
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Users can access exclusive book previews through the Author Spotlight section of the Read-Aloud Club whenever new content is available.
Given a user navigates to the Author Spotlight section, when they select a featured author with available previews, then they must see a list of exclusive book previews for that author.
The exclusive book previews must display correctly on various devices, including mobile, tablet, and desktop.
Given a user accesses the exclusive book previews on any device, when the content loads, then the previews must be formatted correctly and fully visible without any need for horizontal scrolling.
Users receive notifications when new exclusive book previews are made available from their favorite authors.
Given a user has opted in for notifications, when an exclusive book preview is published by a followed author, then the user should receive a push notification or an email alerting them to the new content.
Users can easily navigate back to the author's profile after viewing an exclusive book preview.
Given a user has viewed an exclusive book preview, when they click the 'Back to Author Profile' link, then they must be redirected back to the specific author's profile without any errors.
Users can leave feedback or comments on the exclusive book previews they view.
Given a user is viewing an exclusive book preview, when they submit feedback or a comment, then their input must be saved and displayed alongside the preview without errors.
The back-end system tracks user interactions with exclusive book previews for analytics.
Given a user views an exclusive book preview, when they finish viewing, then their interaction should be logged in the system with the correct user ID and timestamp for future analytics.
User Engagement Analytics
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User Story
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As the platform administrator, I want to analyze user engagement metrics so that I can make data-driven decisions to improve the Author Spotlight feature.
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Description
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The User Engagement Analytics requirement focuses on tracking and analyzing user interactions with the Author Spotlight section of the Read-Aloud Club. Metrics such as time spent on profiles, engagement with multimedia content, and response to author interviews will be collected and analyzed. This data will provide insights into user preferences and behavior, enabling continuous improvement of the feature and tailored marketing strategies. By effectively leveraging this data, the platform will enhance user experience and drive engagement through personalized content.
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Acceptance Criteria
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User Engagement with Author Spotlight Profiles
Given a user accesses an Author Spotlight profile, When the profile is displayed, Then the time spent on the profile must be recorded accurately in seconds.
Tracking User Interactions with Multimedia Content
Given a multimedia component within the Author Spotlight, When a user clicks on the component, Then the interaction must be logged with the timestamp and user ID.
Analyzing User Feedback from Author Interviews
Given an author interview is available in the Author Spotlight, When users provide feedback through ratings, Then the average rating must be calculated and displayed in real-time on the profile.
Monitoring User Engagement Trends Over Time
Given an analytics dashboard is accessed by an admin, When the engagement metrics are displayed, Then the data must show trends in user interactions over at least the past 30 days.
Generating Engagement Reports for Marketing Strategies
Given the user engagement data has been collected for the Author Spotlight, When a report is generated, Then the report must include key metrics such as average time spent, number of interactions, and user demographics.
Validating Data Accuracy in User Engagement Metrics
Given the user engagement data has been logged, When an admin audits the data, Then the logged data must match the actual user activities recorded in the system.
Interactive Reading Feedback
After each reading session, participants can provide feedback or rate the session, which authors can use to improve future readings. This feature also allows attendees to share their thoughts on the book, creating a community review section that bolsters author-reader connections.
Requirements
Feedback Submission Interface
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User Story
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As an attendee, I want to provide feedback on my reading session so that authors can improve their future readings and engage with their audience better.
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Description
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The Feedback Submission Interface allows participants to easily provide feedback or rate their reading sessions after completion. It includes a user-friendly form where attendees can submit ratings, comments, and suggestions. This feedback is crucial for authors to refine their reading sessions and tailor them to audience preferences. The interface must integrate smoothly into the existing BookSync platform, allowing real-time feedback collection and analysis, enabling authors to view and respond to feedback promptly, fostering a stronger author-reader connection.
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Acceptance Criteria
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Feedback Submission by Attendees after Reading Sessions
Given a reading session has concluded, when an attendee is presented with the feedback submission form, then they can successfully enter a rating between 1 to 5, provide comments, and submit their feedback without errors.
Real-Time Feedback Display for Authors
Given feedback has been submitted by attendees, when an author logs into the BookSync platform, then they can see the feedback in real-time reflected in their dashboard, including average ratings and individual comments.
Integration of Feedback Submission Interface within BookSync
Given the existing BookSync platform, when the feedback submission interface is accessed, then it should integrate seamlessly without causing disruptions or requiring additional logins to submit feedback.
User-Friendly Feedback Submission Experience
Given an attendee is accessing the feedback submission form, when they view the form, then it should be easy to navigate, with clear instructions, and accessible options for commenting and rating.
Feedback Analysis for Continuous Improvement
Given feedback has been collected over a reading session, when the author reviews the collected feedback, then they should have access to analytics that summarize trends and suggestions for improvement.
Community Review Section Access for Attendees
Given the feedback submission process has been submitted, when an attendee navigates to the community review section, then they should see their submitted feedback along with other attendees' reviews in a clear and organized format.
Community Review Section
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User Story
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As a reader, I want to share my thoughts about the book so that I can connect with other readers and contribute to the community discussion.
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Description
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The Community Review Section serves as a dedicated space for attendees to share their thoughts and reviews of the book being read. This feature encourages participation and engagement among readers, creating a vibrant community of literature enthusiasts. The reviews will be visible to all users and can be sorted by ratings and feedback dates. It enhances the author's visibility and connection with their readership, providing them with critical insights into what resonates with their audience and promoting organic word-of-mouth promotion.
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Acceptance Criteria
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Users have just participated in a reading session and want to share their feedback in the Community Review Section immediately after the session concludes.
Given that a user has completed a reading session, when the user navigates to the Community Review Section, they should be able to submit a review with a rating from 1 to 5 stars and textual feedback, and then see their review immediately reflected in the section.
An author wants to view the reviews submitted by attendees of their reading session to gather insights and improve subsequent readings.
Given that there are reviews for a specific book, when the author accesses the Community Review Section for that book, they should be able to view all submitted reviews sorted by rating and date of submission.
An attendee wants to find out the overall reception of a book by checking the Community Review Section before purchasing or reading the book.
Given that the Community Review Section contains multiple reviews, when an attendee views the section, they should see an average rating displayed prominently along with a list of reviews ordered by the most recent feedback first.
The BookSync platform needs to ensure that any inappropriate content submitted in the Community Review Section is filtered out before being displayed to users.
Given the presence of review moderation rules, when a user submits a review, it should be automatically screened for inappropriate language and flagged for manual review, preventing it from being publicly visible until approved.
Users are engaging with reviews in the Community Review Section and want to interact with them for richer discussions.
Given that a review is displayed in the Community Review Section, when a user clicks on a 'reply' button, they should be able to submit a response to that review, which will also be displayed under the original review, indicating an interactive community.
Real-time Feedback Analytics Dashboard
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User Story
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As an author, I want to view analytics of feedback and ratings so that I can understand my audience's preferences and improve subsequent readings accordingly.
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Description
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The Real-time Feedback Analytics Dashboard provides authors and bookstore managers with an overview of feedback trends and session ratings. It should compile data from multiple reading sessions and present it in an easily digestible format, with visualizations such as graphs and charts. This dashboard enables stakeholders to identify strengths and areas for improvement in their reading sessions quickly. It enhances decision-making and strategic planning for future readings, directing authors on where to focus their efforts for improvement.
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Acceptance Criteria
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Authors and bookstore managers can access the Real-time Feedback Analytics Dashboard after each reading session to review feedback trends and ratings.
Given that an author or bookstore manager logs into the BookSync platform, When they navigate to the Real-time Feedback Analytics Dashboard, Then they should see a summary of feedback trends and session ratings for the last three reading sessions in the form of graphs and charts.
The dashboard should display feedback data from multiple sessions in a clear and organized manner.
Given that multiple reading sessions have received feedback, When the user views the Real-time Feedback Analytics Dashboard, Then the feedback data should be aggregated and presented in a user-friendly layout with sortable charts and graphs for easy analysis.
Authors can customize the metrics displayed on their dashboard to focus on specific areas of feedback.
Given that an author accesses the dashboard settings, When they select the metrics they want to display, Then the dashboard should update immediately to reflect only the selected metrics, allowing for a tailored viewing experience.
The dashboard should enable authors to filter feedback by specific criteria, such as date range or rating.
Given that there is a range of feedback data available, When the user applies filters to the feedback, Then the dashboard should only display feedback that matches the selected criteria, ensuring users can analyze focused data.
The analytics dashboard should provide insights into both positive and negative feedback trends.
Given that feedback has been collected, When the user views the Real-time Feedback Analytics Dashboard, Then it should include distinct visual indicators for positive and negative feedback trends over time, enabling users to assess performance effectively.
Users should receive notifications or alerts for significant feedback changes post session.
Given that a reading session has concluded, When there are any extreme changes in feedback scores or comments, Then the system should generate and send alerts to the relevant authors or bookstore managers to draw attention to the feedback trends.
The feedback data must be exportable for further analysis outside the platform.
Given that feedback data is shown on the analytics dashboard, When the user selects the option to export data, Then the system should provide the option to download the feedback in a standard format (e.g., CSV, PDF) for external analysis.
Feedback Notifications System
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User Story
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As an author, I want to receive notifications for new feedback so that I can engage with my audience and respond to their comments in a timely manner.
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Description
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The Feedback Notifications System alerts authors when new feedback is submitted for their reading sessions. This feature ensures authors are promptly notified via email or in-app notifications, enabling timely responses and engagement with their audience. It not only keeps authors informed about their reception but also encourages them to review feedback regularly, thereby fostering a stronger relationship with readers. The system should allow authors to customize notification settings based on their preferences.
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Acceptance Criteria
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New feedback submitted after a reading session
Given an author has conducted a reading session, when a participant submits feedback, then the author receives a notification via email and in-app alert within 5 minutes of submission.
Custom notification settings by the author
Given an author accesses the feedback notification settings, when they enable or disable notifications for feedback received, then the system reflects these changes immediately in their notification preferences.
Interaction with feedback notification
Given an author receives a feedback notification, when they click the notification, then they are redirected to the feedback section of the app where they can view the latest feedback.
Email notification format and content
Given an author receives an email notification, when they open the email, then the email should contain the feedback summary, the date and time of the submission, and a direct link to view the full feedback in the app.
Batch notifications for multiple feedback submissions
Given multiple participants submit feedback for a single reading session, when the feedback is submitted, then the author receives a single consolidated notification summarizing the key feedback points within 10 minutes.
Feedback notification management preferences
Given an author is in the notification settings, when they adjust the frequency of notifications (immediate, daily, or weekly summaries), then the system saves these preferences and applies them accordingly for future feedback submissions.
Feedback Rating System
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User Story
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As an attendee, I want to rate my reading session easily so that I can provide a quick and effective judgment of my experience.
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Description
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The Feedback Rating System enables participants to rate their reading sessions on a predefined scale (e.g., 1-5 stars). This quantitative measure simplifies the feedback process and allows authors to quickly gauge session satisfaction. The system needs to ensure that users can only submit one rating per session to maintain the integrity of the feedback. Integrating this rating with participant comments will provide a comprehensive view of session quality and attendees' sentiments.
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Acceptance Criteria
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User submits a rating after a reading session
Given a user has attended a reading session, when they navigate to the feedback page, then they should see a rating scale from 1 to 5 stars and an input box for comments.
One rating submission per session
Given a user has already submitted a rating for a session, when they attempt to submit another rating for the same session, then they should receive a message indicating they can only submit one rating per session.
Successful rating submission
Given a user selects a star rating and submits their feedback, when the submission is complete, then the user should receive a confirmation message indicating their rating has been recorded successfully.
Viewing average ratings on feedback page
Given multiple users have submitted ratings for a session, when the author views the feedback page, then they should see the average rating displayed alongside individual ratings and comments.
Optional comments for feedback submission
Given a user rates a session, when they submit their feedback, then the comment input box should be optional and not mandatory for submission.
Comment length validation
Given a user submits a comment alongside their rating, when the comment exceeds 500 characters, then the system should display an error message and prevent submission until the comment is within the limit.
Rating and comments integration
Given a user submits a rating with comments, when the submission is recorded, then both the rating and the comments should be stored in the database for future reference.
Book Lovers Community Board
A virtual bulletin board where users can post reviews, photos, and discussions about the read-aloud books. This feature turns the Read-Aloud Club into an ongoing conversation hub, encouraging participants to continue engaging with the books and each other beyond the live events.
Requirements
Community Posting Features
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User Story
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As a book club member, I want to post my reviews and photos about the read-aloud books so that I can share my thoughts and engage with other members in the community.
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Description
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The Community Posting Features requirement enables users to create, edit, and delete posts on the Book Lovers Community Board. Users should be able to upload images, format text, and include relevant tags to categorize their posts effectively. This functionality will enhance user engagement by allowing personal experiences and discussions to be shared, fostering a vibrant reading community. It is crucial for maintaining an ongoing conversation around read-aloud books.
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Acceptance Criteria
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User submits a new post on the Community Posting Board, including an image, formatted text, and tags to enhance engagement and discussion.
Given a user is logged in, When they create a new post with an image, formatted text, and appropriate tags, Then the post should appear on the Community Board with all content displayed correctly.
User edits an existing post to update the text content and modify the tags for better categorization.
Given a user has an existing post on the Community Board, When they edit the post's text and tags, Then the changes should be saved and reflected immediately on the Community Board without errors.
User deletes a post from the Community Board after deciding they no longer want to share the content.
Given a user has a post on the Community Board, When they choose to delete the post, Then the post should be removed from the board and no longer accessible by any users.
User posts a review that includes images of their read-aloud event, showcasing the books in action.
Given a user uploads an image while creating a review post, When they submit the post, Then the image should be displayed correctly with the post and not lead to any loading issues.
User categorizes their posts using relevant tags to increase visibility and subject grouping.
Given a user creates a post, When they add tags related to the book genre or theme, Then those tags should be clickable and lead to a filtered view of similar posts.
User attempts to upload an unsupported file type as an image in a post, triggering an error message.
Given a user is creating a new post, When they try to upload a file that is not an acceptable image format, Then an error message should appear indicating the file type is not allowed.
User wishes to engage in a discussion within a post by replying to comments made by others.
Given a user is viewing a post with existing comments, When they submit a reply to a comment, Then their reply should appear directly beneath the relevant comment without requiring a page refresh.
Commenting and Replying System
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User Story
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As a user of the Book Lovers Community Board, I want to comment on posts so that I can engage with other users and share my thoughts on their reviews and experiences.
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Description
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The Commenting and Replying System requirement facilitates interaction among users on the posts made in the community board. It allows users to leave comments and replies on each post, enhancing discussions and community bonding. Users should receive notifications of new comments or replies to their submissions, ensuring that everyone is kept informed of ongoing conversations. This feature is essential for creating an interactive community space.
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Acceptance Criteria
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User posts a comment on a community board post about a recent read-aloud book.
Given a user is logged into their BookSync account, when they enter a comment in the provided text box and click 'post', then the comment should be displayed under the relevant community board post immediately without requiring a page refresh.
A user replies to an existing comment on a community board post.
Given a user has selected a comment to reply to, when they type their response in the reply input field and click 'reply', then the reply should appear nested under the original comment, indicating successful threading of the conversation.
Users receive notifications for new comments and replies to their posts.
Given a user has posted a comment on the community board, when another user replies to that comment, then the original poster should receive a notification alerting them of the new reply within 5 minutes.
Users attempt to post a comment that contains inappropriate language.
Given a user types a comment containing banned words, when they attempt to submit the comment, then the system should reject the comment and display an error message explaining why the comment cannot be posted.
All comments and replies on a community board post can be viewed and are formatted correctly.
Given a community board post has multiple comments and replies, when a user navigates to that post, then they should see all comments and replies clearly displayed in a readable format, without any truncation or overlap.
Users can delete their own comments and replies on the community board.
Given a user has posted a comment or reply, when they select the delete option next to their comment/reply, then the comment/reply should be removed from the community board, and a confirmation message should be provided.
Users can edit their existing comments on the community board.
Given a user has posted a comment, when they select the edit option, modify the text, and submit, then the updated comment should reflect the changes immediately without creating a new comment thread.
Post Rating System
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User Story
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As a user, I want to be able to rate posts so that I can express my appreciation for the best content in the community and help others find valuable discussions.
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Description
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The Post Rating System requirement introduces a mechanism for users to rate posts (e.g., with thumbs up or stars). This functionality will help highlight the most appreciated or useful posts in the community. Users can aggregate their opinions, leading to increased visibility for quality content and allowing the community to identify popular discussions. It enhances the overall user experience by fostering a sense of community appreciation.
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Acceptance Criteria
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User wants to rate a post on the Book Lovers Community Board after attending a live read-aloud session, expressing their opinion on the quality of the discussion and book recommendations.
Given a user is logged into the BookSync platform, when they navigate to the Book Lovers Community Board and view a post, then they should see an option to rate the post with a thumbs up or star rating, and the rating should be recorded successfully.
A community member views their own posts and is interested in seeing how their posts have been rated by others.
Given a user has posted on the Book Lovers Community Board, when they check their post history, then they should see the aggregate ratings for each of their posts indicated next to the post title.
The Book Lovers Community Board intends to highlight the most appreciated posts based on user ratings to foster engagement.
Given several posts exist on the Book Lovers Community Board, when users rate the posts, then the most highly rated posts should be displayed at the top of the board in descending order of their ratings.
A user wishes to filter the community board to view only the top-rated posts to quickly find the most popular discussions.
Given a user is on the Book Lovers Community Board, when they select the filter option for top-rated posts, then the board should refresh to display only posts that have a rating above a specified threshold.
Users are interested in receiving feedback on their posts, therefore knowing the total number of ratings each has received will be beneficial.
Given a post has been rated by users, when the post is displayed on the Book Lovers Community Board, then it should show the total count of ratings received alongside the star or thumbs up indicators.
Community members want to be notified of significant changes in post ratings to keep track of popular discussions.
Given a user has previously interacted with a post, when that post receives a new rating, then the user should receive a notification about the rating change to encourage further engagement.
Moderation Tools for Admins
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User Story
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As a community moderator, I want to manage posts and comments so that I can ensure that discussions remain appropriate and respectful for all members.
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Description
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The Moderation Tools for Admins requirement provides administrative users with the ability to oversee community interactions. Admins will have capabilities to edit or remove posts and comments that violate community guidelines, helping to maintain a respectful and safe environment for all users. This functionality is necessary for sustaining a positive community culture and ensuring that discussions remain constructive and inclusive.
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Acceptance Criteria
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Admin Access to Moderation Tools
Given an admin user is logged into the BookSync platform, When they navigate to the Book Lovers Community Board, Then they should see a moderation toolbar with options to edit or remove posts and comments.
Edit Functionality for Posts
Given an admin user is viewing a post on the Book Lovers Community Board, When they select the 'edit' option from the moderation toolbar, Then they should be able to modify the post content and save changes successfully.
Remove Functionality for Inappropriate Comments
Given an admin user identifies a comment violating community guidelines, When they select the 'remove' option from the moderation toolbar, Then the comment should be deleted and a confirmation message should be displayed.
Notification of Moderation Actions
Given an admin user has edited or removed a post or comment, When the action is completed, Then an automatic notification should be sent to the user who posted the content informing them of the action taken and the reason.
Search Functionality for Community Posts
Given an admin user is on the Book Lovers Community Board moderation page, When they use the search bar to enter keywords, Then they should be able to see a list of relevant posts and comments that match the search criteria.
Report Generation of Moderation Activities
Given an admin user has been moderating the community board for a week, When they access the moderation report feature, Then they should see a comprehensive report detailing actions taken, including edits and removals, along with timestamps and user information.
User Profiles and Activity Tracking
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User Story
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As a community member, I want to view profiles of other users and their activities so that I can better connect with them and understand their contributions to the community.
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Description
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The User Profiles and Activity Tracking requirement allows users to create personal profiles showcasing their contribution to the community, including their posts, comments, and ratings. This feature enables members to see each other's activity history, fostering connections and a sense of belonging within the community. It is important for enhancing user engagement and relationship-building among participants.
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Acceptance Criteria
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Creation of User Profiles for Book Lovers Community Board
Given a user navigates to the profile creation page, when they fill in the required fields and submit the form, then a new user profile is created and visible to other users on the platform.
Display of User Activity on Profiles
Given a user views another user's profile, when they access the profile, then they can see a list of that user's posts, comments, and ratings in chronological order.
Updating User Profiles with New Activity
Given a user submits a new post or comment, when the submission is successful, then the user’s profile is updated in real-time to reflect the new activity without requiring a page refresh.
Visibility of User Profiles to Community Members
Given a user has created a profile, when other users search for that user, then the profile is displayed in the search results and is accessible to all community members.
User Notifications for Activity Engagement
Given a user receives a notification about a comment on their post, when they click the notification, then they are redirected to the relevant post where they can read and respond to the comment.
Event Replay Access
Users can access recorded sessions of past read-aloud events, allowing them to relive the experience or catch up on sessions they missed. This feature ensures that all users, regardless of their schedule, can still benefit from the insights and connections made during live readings.
Requirements
Event Recording Management
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User Story
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As a librarian, I want to access recorded sessions of past read-aloud events so that I can catch up on sessions I missed and apply the insights gained to future readings.
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Description
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This requirement involves the development of a system for recording, storing, and managing past read-aloud events within BookSync. It includes features for creating, editing, and deleting event records, as well as ensuring that all recorded sessions are easily accessible to users. The functionality should allow users to browse through recorded sessions by date, title, and presenter, providing an organized interface that enhances user experience. This feature is critical for maintaining a reliable archive of events that users can refer to, ensuring knowledge retention and continued engagement with the BookSync community.
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Acceptance Criteria
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Users want to access a previously recorded read-aloud event to catch up on content they missed due to scheduling conflicts.
Given a user is logged into the BookSync platform, when they navigate to the Event Replay Access section, then they should see a list of recorded sessions organized by date, title, and presenter.
The platform must allow users to search for specific past events based on titles or presenters to quickly find content of interest.
Given a user is on the Event Replay Access page, when they enter a search term related to a title or presenter in the search bar, then they should see a filtered list of relevant recorded events based on their search input.
Administrators need to manage the event recordings effectively, including adding new recordings, editing existing ones, and deleting those that are outdated or irrelevant.
Given an administrator is logged into the management section of BookSync, when they select the option to add a new event recording, then they must be able to input all required details including date, title, presenter, and recording link accordingly.
Users must be able to view additional details about each recorded session, such as a summary or key takeaways, to help them decide whether they want to watch the full event.
Given a user is viewing the list of recorded sessions, when they click on a specific session, then they should be able to see detailed information about the event, including a brief summary and key discussion points.
Users should receive notifications when new recordings of events they are interested in become available to foster continuous engagement.
Given a user has opted into notifications for specific presenters or topics, when a new recording is published, then they should receive an email or in-app notification informing them of the new availability.
Users should have a smooth playback experience when accessing recorded events, with control options for play, pause, rewind, and fast forward.
Given a user is watching a recorded session, when they interact with the playback controls, then the video should respond appropriately, allowing them to control their viewing experience without lag.
The system should ensure that all recorded sessions are stored securely and backed up in case of data loss.
Given the recorded events are saved in the database, when an administrator checks the system backup settings, then they should confirm that backups are scheduled regularly and all recorded sessions are included in the backup process.
User Notification System
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User Story
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As a user, I want to receive notifications about new recorded read-aloud events so that I can stay updated and never miss valuable content.
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Description
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This requirement outlines the creation of a notification system that alerts users of new recorded events and updates to existing recordings. Users should receive notifications via email or in-app messaging, ensuring they are informed about the availability of new content relevant to their interests. The system must be customizable, allowing users to select their notification preferences. This feature enhances engagement by keeping users connected and informed about community activities and resources, ultimately contributing to user retention and satisfaction.
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Acceptance Criteria
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User receives notification of a newly recorded read-aloud event.
Given a user has opted in for notifications, when a new recorded event is published, then the user should receive an email notification and an in-app message with details of the event.
User can customize their notification preferences.
Given a user is in the notification settings, when they update their preferences for event notifications, then those preferences should be saved and reflected in future notifications.
User receives notifications for updates to existing recordings.
Given a user has opted in for notifications, when an existing recording is updated, then the user should receive an email notification and an in-app message indicating the changes made.
User can choose notification delivery method.
Given a user is in the notification settings, when they select their preferred delivery method for notifications, then the system should provide options for email and in-app notifications, and the user’s choice should be saved.
User can view past notifications.
Given a user has received notifications, when they access their notification history, then all past notifications should be displayed with timestamps and event details.
Notification system operates with minimal delay.
Given a new event is published, when a notification is triggered, then the user should receive it within 5 minutes of the event going live.
User receives reminders for upcoming live events related to recorded sessions.
Given a user has registered for an upcoming live event, when that event is within 24 hours, then the user should receive a reminder notification via their chosen delivery method.
Playback Functionality
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User Story
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As a user, I want to control the playback of recorded sessions so that I can engage with the content at my own pace and revisit interesting parts.
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Description
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This requirement encompasses the development of a playback feature that allows users to easily play, pause, rewind, and fast forward through recorded read-aloud events. The playback controls should be user-friendly, designed for various devices to ensure accessibility. Additionally, the system should remember user preferences, such as last playback position and volume settings, providing a personalized experience. This feature enhances user experience by allowing flexibility in how they engage with the content, making it easier to relive experiences or catch up after missing a live event.
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Acceptance Criteria
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User wants to play a recorded read-aloud event on their mobile device during their commute to work.
Given a user has selected a recorded event, When they press play, Then the playback should start without buffering for more than 2 seconds.
User has paused a recorded session and wants to resume playback later.
Given a user pauses the playback, When they return to the application, Then they should be able to resume playback from the last position they paused at.
User wants to control the playback speed during a recorded session.
Given a user accesses playback controls, When they select the playback speed option, Then they should be able to choose from at least three speed options (0.5x, 1x, 1.5x).
User is attending a live event but needs to rewind to catch a missed part of the session.
Given a user is watching a recorded event, When they press the rewind button, Then the video should rewind to the previous 30 seconds without lag.
User prefers a specific volume level for playback.
Given a user adjusts the volume during playback, When they close and reopen the application, Then the volume should remain set to their last selected level.
User wants to fast forward through a recorded session.
Given a user is watching a recorded event, When they press the fast forward button, Then the playback should skip ahead 30 seconds without any playback disruption.
User is utilizing the playback feature on their desktop while multitasking.
Given a user is using the playback feature on a desktop, When they minimize the application, Then the audio should continue playing in the background without interruption.
Search and Filter Options
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User Story
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As a user, I want to search for specific recorded read-aloud events using keywords so that I can quickly find content that interests me.
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Description
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This requirement involves implementing search and filter functionalities that allow users to easily locate specific recorded events by keywords, genres, or specific presenters. This is crucial for ensuring that users can quickly find the content they are looking for among potentially large lists of recorded sessions. The search feature should auto-suggest titles and presenters as users type, improving the efficiency of content discovery. This feature enhances user experience by making the platform more navigable and user-friendly.
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Acceptance Criteria
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User Searches for a Recorded Event by Keyword
Given the user is on the Event Replay Access page, when they enter a keyword in the search bar, then the system should display a list of recorded events that include the keyword in their title or description.
User Filters Recorded Events by Genre
Given the user is on the Event Replay Access page, when they select a genre from the filter options, then the system should display only the recorded events that fall under the selected genre.
User Filters Recorded Events by Presenter
Given the user is on the Event Replay Access page, when they select a specific presenter from the filter options, then the system should display only the recorded events associated with that presenter.
User Utilizes Auto-Suggest Feature for Titles
Given the user is typing in the search bar, when the user types at least three characters, then the system should provide auto-suggested titles that match the input.
User Utilizes Auto-Suggest Feature for Presenters
Given the user is typing in the search bar, when the user types at least three characters, then the system should provide auto-suggested presenter names that match the input.
User Accesses the Search Functionality with No Results Found
Given the user is on the Event Replay Access page, when they enter a search term that does not match any recorded events, then the system should display a message indicating that no results were found.
User Sees Total Count of Filtered Events
Given the user has applied one or more filters, when the events are displayed, then the system should show the total count of events that match the filter criteria at the top of the event list.
Feedback and Rating System
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User Story
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As a user, I want to provide feedback and ratings on recorded read-aloud events so that I can share my experience and help improve future sessions.
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Description
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This requirement involves creating a feedback and rating system that allows users to provide their opinions and ratings for recorded events. Users should be able to rate sessions on a scale (e.g., 1 to 5 stars) and leave comments. This feedback will be essential for improving future events and tailoring content to user interests. Moreover, integrating this feature can help highlight popular sessions, enhancing community engagement and fostering a culture of sharing insights and experiences.
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Acceptance Criteria
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User submits feedback for a recorded event after viewing it in the Event Replay Access section.
Given a user is logged into their account, when they view a recorded event, then they should be able to rate the session on a scale of 1 to 5 stars and leave a comment.
User views previously submitted feedback for a recorded event, checking for clarity and relevance of the ratings and comments.
Given a user is viewing a recorded event, when they navigate to the feedback section, then they should see all previously submitted ratings and comments along with an average star rating for that session.
System displays an updated list of feedback after a user submits their own rating and comment for a recorded event.
Given a user submits their rating and comment, when they refresh the feedback section, then the new feedback should appear along with the updated average star rating.
Admin reviews the feedback reports to determine the popularity of recorded sessions for future planning.
Given an admin logged into the system, when they access the feedback reports, then they should see a sorted list of sessions based on average star ratings and total number of feedback entries.
User encounters an error message when trying to submit feedback without selecting a rating.
Given a user is on the feedback submission page, when they attempt to submit without selecting a rating, then they should see a clear error message indicating that a rating is required.
Users receive a confirmation message after successfully submitting their feedback for a recorded event.
Given a user submits their rating and comment, when the submission is successful, then they should receive a confirmation message stating their feedback was recorded.
Social Media Share Options
An integrated feature that allows users to easily share their favorite moments from the read-aloud session directly to their social media networks, encouraging broader community engagement and promoting both the authors and the host bookstore or library.
Requirements
Social Media Integration
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User Story
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As a user, I want to share my favorite moments from the read-aloud session on social media so that I can engage my friends and promote the authors and the bookstore/library hosting the event.
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Description
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The Social Media Integration requirement involves the implementation of features that allow users to seamlessly share snippets, quotes, or moments from read-aloud sessions on various social media platforms such as Facebook, Twitter, and Instagram. This feature will provide pre-defined templates and customizable options, enabling users to create captivating posts that include images, hashtags, and links to the respective book or author. It aims to enhance community engagement and visibility for both the host bookstore/library and the featured authors, driving traffic and interest in their offerings while fostering a sense of community among readers and followers.
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Acceptance Criteria
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User shares a quote from a read-aloud session to Facebook.
Given a completed read-aloud session, when the user selects a quote and the Facebook share option, then a post proposal with the chosen quote, appropriate hashtags, and a link to the book should be generated and presented for user review.
User customizes a social media share post for Instagram.
Given a selected snippet from a read-aloud session, when the user opts to share it on Instagram, then the user should be able to customize text, add images, and include hashtags before posting.
User shares a moment from a read-aloud session to Twitter.
Given an active read-aloud session, when the user clicks on the Twitter share button, then the app should generate a tweet containing the selected moment, characters' hashtags, and a link to where to purchase the book.
User reviews the social media templates provided for sharing.
Given the social media integration feature, when the user navigates to the template section, then they should see at least three pre-defined templates available for customization that contain engaging layouts and prompts.
User receives engagement feedback on a shared post.
Given a shared social media post from a read-aloud session, when the engagement data is available, then the user should be able to view likes, comments, and shares within the BookSync platform.
User experiences seamless posting to multiple social media platforms.
Given a selected moment from a read-aloud session, when the user chooses to share it across Facebook, Twitter, and Instagram simultaneously, then all selected platforms should receive the post without errors, preserving the content and links.
User disconnects a social media account from BookSync.
Given that a user is connected to a social media account, when they choose to disconnect it, then the integration should remove the account, and confirm disconnection without affecting any previous posts.
Customizable Share Content
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User Story
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As a user, I want to customize the content I share on social media so that I can add my personal touch and convey my thoughts about the session more effectively.
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Description
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The Customizable Share Content requirement will allow users to personalize the content they share on social media. This will include options such as selecting specific quotes from the session, adding personalized messages, and choosing accompanying images or graphics that highlight the book or read-aloud session. By offering customization options, users will feel more connected to the content they are sharing, thereby increasing the likelihood of their posts being shared and generating interest in the book or library. This flexibility will build enthusiasm around the read-aloud sessions and drive organic reach through user networks.
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Acceptance Criteria
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User configures a social media post during the read-aloud session to share their favorite quote. The user selects a quote from the session, adds a personal message, and chooses an image. Upon sharing, the post should appear on their social media profile as intended.
Given the user has selected a quote, added a personalized message, and chose an image, when the user clicks the 'Share' button, Then the post should be published on their social media profile with the selected content and format correctly displayed.
User tests the sharing functionality by attempting to share content without selecting any quotes or images. The user should be restricted from sharing until valid content is chosen, receiving an appropriate error notification.
Given the user has not selected a quote or image, when the user clicks the 'Share' button, Then an error message should appear indicating that content selection is required before sharing.
User wants to edit a previously shared social media post. The system should allow the user to edit their initial selections and re-share the post with the updated content successfully.
Given the user has shared a post before, when the user accesses the shared post, edits the quote and image, and clicks the 'Share' button again, Then the post should update on their social media profile with the new content.
User selects multiple quotes and images to create a multi-media post to share, ensuring each selected item is represented correctly in the social media preview before posting.
Given the user has selected multiple quotes and images, when the user initiates the sharing process, Then a preview should display all selected quotes and images accurately before posting.
User shares their read-aloud session and receives analytics on engagement metrics (likes, shares, comments) from the social media platform to evaluate the success of their post.
Given the user has shared a post, when engagement metrics are available from the social media platform, Then the user should see the number of likes, shares, and comments displayed in the BookSync dashboard.
User attempts to share content on a social media platform that is not supported by BookSync. The system should notify the user about the limitation.
Given the user selects a social media platform that is not supported, when the user clicks the 'Share' button, Then a notification should inform the user that sharing to this platform is not supported.
Analytics for Shared Posts
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User Story
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As a user, I want to see analytics on my shared posts so that I can understand their engagement and improve my future sharing activities.
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Description
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The Analytics for Shared Posts requirement will track and analyze the performance of shared posts on social media. It will provide users with insights such as the number of engagements, likes, shares, and comments on their posts. This feedback will help users understand the impact of their shares and allow them to refine their social media strategies. Moreover, it can offer aggregated data to the host bookstore/library about the overall reach and engagement generated through the shared content, assisting them in evaluating the effectiveness of their events and marketing efforts.
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Acceptance Criteria
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A user shares a post about their read-aloud session on Facebook using the social media share options provided by BookSync. After sharing, they want to view detailed analytics on how well the post performed over the next week.
Given a user has shared a post on Facebook, when they navigate to the analytics section of BookSync, then they should see the total number of likes, shares, comments, and engagements for that post, updated in real time.
A librarian wants to evaluate the effectiveness of a specific event based on social media engagement, focusing on the overall performance of shared posts related to that event.
Given multiple posts have been shared from a specific event, when the librarian accesses the aggregated analytics report, then they should see the total reach, engagement rate, and average interactions across all posts linked to that event.
An independent bookstore owner is analyzing the performance of their social media strategy based on insights provided by BookSync over a month.
Given the criteria for post performance tracking has been set for a month, when the bookstore owner reviews the monthly report, then they should receive a comparative analysis of total engagements and post-performance trends month-over-month.
A user wants to refine their future social media posts based on the feedback and insights received from past shared posts.
Given a user is viewing their historical post analytics, when they analyze the engagement and feedback metrics, then they should be able to identify at least three actionable insights to enhance their future social media effectiveness.
The host bookstore wants to gather overall user engagement data from multiple authors sharing their posts about book readings.
Given multiple authors have shared posts, when the host bookstore accesses the engagement summary dashboard, then they should see a comprehensive overview of total shares, likes, and comments categorized by author.
A self-publishing author compares their social media post performance against industry averages.
Given the author's shared post analytics, when they access the industry benchmark comparison tool, then they should see how their engagements stack up against the average metrics for posts in their genre or category.
One-click Sharing Feature
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User Story
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As a user, I want to share my read-aloud experience with one click so that I can quickly promote the event without spending too much time on social media.
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Description
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The One-click Sharing Feature will enable users to instantly post to their preferred social media profiles with a single click. This function will reduce friction in the sharing process by pre-filling key elements of the post, such as the book title, author, and a brief synopsis of the read-aloud session. Users can connect their social media accounts to BookSync to streamline the sharing process, enhancing user experience and encouraging more frequent sharing of content related to the read-aloud sessions. This will foster greater promotional efforts and visibility for participating authors.
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Acceptance Criteria
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User shares a read-aloud session moment to their Facebook account after finishing a session.
Given the user is logged into their BookSync account and has connected their Facebook account, when they click the 'Share' button after a read-aloud session, then the post should be pre-filled with the book title, author name, and a brief synopsis, allowing the user to publish the post successfully.
User attempts to share a moment from a read-aloud session on Twitter but hasn't connected their Twitter account yet.
Given the user is logged into BookSync but has not connected their Twitter account, when they click the 'Share' button, then they should be prompted to connect their Twitter account before proceeding with the share.
User wants to edit the content being shared to their social media before posting.
Given the user clicks the 'Share' button, when the pre-filled content appears, then the user should be able to edit the book title, author name, and synopsis before finalizing the post.
User shares a moment on Instagram and the post is successfully uploaded.
Given the user has connected their Instagram account and clicked the 'Share' button, when the sharing process is completed, then the post should appear on the user's Instagram feed with the correct content.
User sees a confirmation message after successfully sharing to their social media.
Given the user has shared a post to their social media, when the share is successful, then the user should receive a confirmation message indicating that the post has been shared successfully.
User encounters an error while trying to share due to a lost internet connection.
Given the user attempts to share their content while experiencing a loss of internet connection, when they click the 'Share' button, then an error message should be displayed informing them that the post could not be shared due to connectivity issues.
Social Media Platform Compatibility
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User Story
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As a user, I want to ensure that the shared content looks good on all my social media platforms so that I have a consistent and appealing presence online.
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Description
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The Social Media Platform Compatibility requirement ensures that the sharing feature is functional across various social media platforms, including Facebook, Twitter, Instagram, and LinkedIn. This will involve adapting the content format and optimizing posts based on the specific characteristics of each platform. Ensuring compatibility will maximize user engagement and interaction, allowing users to share across their preferred networks without encountering formatting issues or limitations.
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Acceptance Criteria
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Sharing content from a read-aloud session to Facebook.
Given a user has accessed the sharing feature after a read-aloud session, when the user selects Facebook as the sharing option, then the content is formatted correctly for Facebook and posted without errors.
Sharing content from a read-aloud session to Twitter.
Given a user has accessed the sharing feature after a read-aloud session, when the user selects Twitter as the sharing option, then the content is shortened appropriately and tagged with relevant hashtags before being posted to Twitter.
Sharing content from a read-aloud session to Instagram.
Given a user has accessed the sharing feature after a read-aloud session, when the user selects Instagram as the sharing option, then the image and caption are displayed correctly and meet Instagram's image specifications.
Sharing content from a read-aloud session to LinkedIn.
Given a user has accessed the sharing feature after a read-aloud session, when the user selects LinkedIn as the sharing option, then the post is formatted to include a professional tone with an appropriate link, and shares successfully.
Handling errors during the sharing process.
Given a user attempts to share content on any social media platform, when an error occurs (e.g., network failure or platform restrictions), then the user receives a clear error message and suggestions for resolution.
Ensuring user authentication for sharing on social media.
Given a user has not yet authenticated their social media accounts with BookSync, when the user tries to share content, then they are prompted to authenticate their social media account before proceeding to share.
Verifying the analytics of shared posts.
Given a user has successfully shared a post to any social media platform, when analytics data is generated, then the system records the engagement metrics (likes, shares, comments) from the social media platform within 24 hours.
Trend Tracker
The Trend Tracker feature provides real-time alerts on emerging literary trends and genres as they gain popularity. This feature helps users stay ahead of the competition by adapting their inventory based on up-to-date market movements, ensuring they have the right titles available at the right time.
Requirements
Real-time Trend Detection
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User Story
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As a bookstore owner, I want to receive real-time alerts on popular literary trends so that I can adjust my inventory and meet customer demand effectively.
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Description
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The Real-time Trend Detection requirement involves implementing a robust algorithm that continuously scans various literary sources, including social media, book reviews, and sales data, to identify emerging trends and genres. This feature should provide immediate alerts to users when a trend begins to gain traction, allowing them to adjust their inventory accordingly. By integrating this functionality with the existing inventory management system, users can be confident that they are well-informed about market shifts and can proactively stock popular titles. The expected outcome is improved inventory relevance, reduced overstock of unwanted titles, and enhanced sales performance due to timely updates on market trends.
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Acceptance Criteria
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User receives a notification for an emerging literary trend after conducting a weekly inventory review.
Given the Real-time Trend Detection feature is active, when a new trend appears based on algorithm analysis, then the user should receive an immediate alert via email and in-app notification.
User adjusts their inventory based on the trend alerts received from the Trend Tracker feature.
Given the user has received trend alerts, when they access the inventory management page, then they should see suggested stock adjustments for trending titles based on real-time data.
User verifies the sources being used for trend detection by the Real-time Trend Detection algorithm.
Given the Real-time Trend Detection feature is implemented, when the user reviews the algorithm settings, then they should be able to see all integrated sources (social media, book reviews, sales data) listed and easily searchable.
User analyzes the sales data post-trend detection to measure performance improvements.
Given a trend alert has been acted upon, when the user reviews the sales performance report, then they should observe at least a 15% increase in sales for the specific titles related to that trend within the next quarter.
User integrates Trend Tracker alerts into their existing inventory management routines.
Given the Trend Tracker feature is operational, when the user receives alerts over three consecutive weeks, then they should incorporate these alerts into their weekly inventory analysis meetings as a standard practice.
User must be able to customize alert settings for different trends and genres.
Given the Real-time Trend Detection settings, when the user configures the alert preferences, then they should be able to choose the types of trends and genres for which they want to receive notifications with options saved for future use.
User-friendly Trend Dashboard
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User Story
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As a librarian, I want to have a user-friendly dashboard to view emerging trends so that I can quickly understand what books are gaining popularity across various genres.
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Description
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The User-friendly Trend Dashboard requirement entails developing an intuitive and visually appealing interface where users can easily navigate and view insights related to emerging trends. This dashboard should display graphics illustrating trends over time, recommendations for inventory adjustments, and key statistics on sales performance related to these trends. The integration of data visualization tools will enhance the usability of the feature, allowing users of all technical levels to interpret data quickly and make informed decisions on inventory management. The outcome of this requirement should be increased user engagement and satisfaction with the Trend Tracker feature, leading to more successful inventory strategies.
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Acceptance Criteria
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User accesses the Trend Tracker feature and navigates to the User-friendly Trend Dashboard to view trend insights.
Given the user is logged into the BookSync platform, when they select the Trend Tracker feature and open the User-friendly Trend Dashboard, then they should see a graphical representation of trends over time, a summary of recommended inventory adjustments, and key statistics on sales performance.
User interacts with the graphical elements of the Trend Tracker dashboard to gain insights.
Given the user is on the User-friendly Trend Dashboard, when they hover over or click on a specific trend graphic, then they should see detailed information related to that trend, including historical data and predictive analytics.
User wants to make inventory decisions based on the dashboard insights.
Given the user has viewed the User-friendly Trend Dashboard, when they review the recommended inventory adjustments, then they should have the option to apply those recommendations directly to their inventory list with a single click.
User checks the responsiveness of the Trend Tracker dashboard on different devices.
Given the user accesses the User-friendly Trend Dashboard from a tablet or smartphone, when they interact with the dashboard, then the interface should adapt seamlessly, allowing for easy navigation and readability across devices.
User provides feedback on the usability of the Trend Tracker dashboard after using it for a month.
Given the user has been using the User-friendly Trend Dashboard for a month, when they fill out a satisfaction survey, then they should rate their experience with at least a 4 out of 5 for usability and usefulness.
User needs to understand how the trends are calculated and where the data is sourced from.
Given the user accesses the User-friendly Trend Dashboard, when they click on a 'Help' or 'Information' icon, then they should see a drop-down explaining how trends are calculated, including data sources and methodology used.
User wishes to customize the appearance of the Trend Tracker dashboard.
Given the user is on the User-friendly Trend Dashboard, when they access the dashboard settings, then they should be able to select different themes, layouts, and data visualizations to personalize their dashboard experience.
Notification Preferences
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User Story
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As a self-publishing author, I want to customize how I receive trend notifications so that I can focus on the genres that interest me the most without being overwhelmed by irrelevant information.
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Description
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The Notification Preferences requirement focuses on allowing users to customize their alert settings for trend notifications. Users should be able to choose how they receive notifications, whether via email, mobile app notifications, or SMS. Furthermore, users should have the option to filter alerts by genre or popularity threshold, ensuring that they only receive relevant information that aligns with their business strategy. This personalization will enhance the user experience, as users can tailor their notifications to fit their specific needs and workflows. The expected outcome is improved user satisfaction and a higher response rate to trend alerts.
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Acceptance Criteria
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User Customization of Notification Preferences
Given a user is logged into the BookSync application, when they navigate to the Notification Preferences section, then they can successfully select their preferred notification methods (email, mobile app notifications, SMS) and save these settings without errors.
Genre Filtering for Trend Notifications
Given a user has accessed the Notification Preferences, when they opt to filter notifications by genre, then they should be able to select from a list of genres and save their preferences, with the application then only sending notifications related to those selected genres.
Popularity Threshold Settings for Notifications
Given a user is in the Notification Preferences page, when they choose to set a popularity threshold for trend alerts, then they can input a numerical threshold and save it, ensuring that only trends that exceed this popularity measurement result in notifications.
Receiving Notifications via Selected Preferences
Given a user has set their custom notification preferences, when new trending titles are released, then the user receives notifications through their chosen methods (email, mobile, SMS) as per their settings without delay.
Modifying Notification Preferences
Given a user previously configured their Notification Preferences, when they revisit this section, then they are able to modify any of their existing preferences and successfully save the changes without encountering errors.
Verifying Notification Delivery
Given a user has set their Notification Preferences, when a new trend notification is triggered, then each type of notification (email, SMS, app alert) is successfully delivered to the user as configured within a predefined time frame.
Historical Trend Analysis
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User Story
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As a small publishing house, I want to analyze historical trends in book sales so that I can better understand market fluctuations and anticipate inventory needs for upcoming seasons.
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Description
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The Historical Trend Analysis requirement involves creating a feature that allows users to access and analyze past literary trends over a defined period. This analysis should help users identify patterns and seasonality in sales, understand prior consumer behavior, and make informed predictions for future inventory needs. By integrating historical data with predictive analytics, the feature should provide users with valuable insights that enhance their strategic planning. The outcome will support data-driven decision-making, resulting in optimized inventory levels and improved sales forecasting.
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Acceptance Criteria
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User navigates to the Historical Trend Analysis feature to view data on past literary sales for the last five years.
Given the user has selected the Historical Trend Analysis feature, when they input a date range of the last five years, then the system should display a comprehensive visual representation of sales trends during that period, segmented by genre and title.
User needs to identify seasonal trends in sales data from the previous year.
Given the user selects the last year as a filter for the Historical Trend Analysis, when they view the analysis, then they should see an identified seasonal sales pattern with specific months highlighted where sales peaked, along with average sales figures for those months.
User wants to compare historical sales data with current inventory levels to forecast future stock needs.
Given the user accesses the Historical Trend Analysis and current inventory data, when they run a comparative analysis, then the system should provide a report indicating discrepancies between past sales trends and current stock, alongside recommendations for restocking items based on projected sales.
User desires the ability to export historical trend data for further analysis offline.
Given the user has completed an analysis in the Historical Trend Analysis feature, when they opt to export the data, then the system should allow the user to download the report in both CSV and PDF formats without loss of data.
User is attempting to analyze the effectiveness of past promotional campaigns on book sales trends.
Given the user is viewing the Historical Trend Analysis, when they select specific promotional campaign dates, then the analysis should display correlations between the campaign periods and spikes in sales, clearly delineating periods of impact within the data visualization.
User needs to filter historical sales data to focus on specific genres such as fiction or non-fiction.
Given the user is utilizing the Historical Trend Analysis feature, when they apply a filter for a specific genre, then the historical data displayed must update to reflect only sales figures pertaining to that genre, along with relevant trend insights.
AI-Driven Recommendations
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User Story
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As a bookstore manager, I want AI-generated recommendations for stocking the right titles so that I can increase sales and satisfy customer preferences with minimal effort.
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Description
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The AI-Driven Recommendations requirement aims to employ machine learning algorithms that analyze user inventory, customer purchasing behavior, and trending literary styles to provide personalized recommendations for inventory adjustments. This feature should suggest the top titles to stock based on real-time data, ensuring that users remain competitive in a dynamic market. By leveraging AI technology, this functionality will take the guesswork out of inventory decisions, making it easier for users to optimize their offerings. The expected outcome is a more streamlined inventory selection process that allows users to focus on strategic growth.
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Acceptance Criteria
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User accesses the AI-Driven Recommendations feature after updating their inventory to see personalized suggestions based on their current stock and customer purchasing trends.
Given the user has an up-to-date inventory, when they access the AI-Driven Recommendations feature, then they receive a list of at least 5 personalized title recommendations based on real-time data.
User receives recommendations that suggest titles that have been trending in the last month and identifies potential inventory adjustments.
Given the user requests recommendations, when the AI analyzes current market trends, then it provides suggestions that include at least 3 titles trending in the last 30 days.
User implements stock adjustments based on the AI recommendations and updates their inventory to reflect these changes.
Given the user accepts AI-generated recommendations, when they update their inventory, then the system should reflect the changes accurately with no discrepancies in stock levels.
User evaluates the effectiveness of the AI recommendations after a month of implementation to determine sales performance.
Given that the user has implemented AI recommendations, when they analyze the sales data after 30 days, then they should observe at least a 20% increase in sales of recommended titles.
User accesses the AI-Driven Recommendations feature from various devices, including a desktop and a mobile device.
Given the user accesses the feature from different devices, when they view the recommendations, then the user interface should remain consistent and fully functional on both platforms.
User wants to provide feedback on the AI recommendations feature to improve its relevance and accuracy.
Given the user submits feedback regarding the recommendations, when they complete the feedback form, then the system should acknowledge receipt and store the feedback for future analysis.
Integration with Sales Channels
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User Story
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As a small bookstore owner, I want my inventory updates to sync automatically with my online sales channels so that I can save time and ensure my customers find the books they want readily available.
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Description
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The Integration with Sales Channels requirement entails developing seamless connectivity between the Trend Tracker feature and various sales channels such as Amazon, eBay, and personal online stores. This feature should enable automatic updates to inventory listings based on trending titles, ensuring that users’ online presence reflects their inventory in real-time. By providing integrated solutions, users can effectively manage their inventory across multiple platforms without duplicating efforts. The expected outcome is enhanced operational efficiency and increased sales opportunities through improved visibility of popular titles.
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Acceptance Criteria
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Integration of Trend Tracker with Amazon for real-time inventory updates.
Given that a trending title is identified by the Trend Tracker, when the integration updates the Amazon inventory, then the stock level for the trending title should reflect the current inventory status within 5 minutes.
Integration of Trend Tracker with eBay for seamless inventory management.
Given that the Trend Tracker identifies a surge in interest for a specific genre, when the inventory is updated, then the eBay listings should display the correct stock levels for that genre within 10 minutes.
Integration of Trend Tracker with personal online stores for automatic updates.
Given that a new trending title is recognized, when the inventory is adjusted, then the personal online store should automatically list the new title with updated stock within 15 minutes without manual intervention.
User receives alerts for trending titles in real-time across all sales channels.
Given that a user has set up notifications for trending titles, when a new title trends, then the user should receive an alert via email and within the app within 5 minutes of the trend notification.
Validation of inventory synchronization across all platforms.
Given that inventory is updated based on the Trend Tracker, when I check my inventory on Amazon, eBay, and personal online stores, then the stock levels should match across all platforms within a 10% margin of error.
User dashboard reflects updated sales trends and recommendations.
Given the integration with sales channels, when the user accesses their dashboard, then it should display the latest sales analytics and recommended titles based on current trends in real-time.
Historical trend analysis for better inventory forecasting.
Given that the Trend Tracker collects data over time, when I request the historical trend report, then it should provide accurate insights and forecasts for popular titles and genres over the past six months.
Author Popularity Index
This feature analyzes the sales performance of various authors over different seasons, providing users with a clear index of which authors are gaining traction. By understanding author popularity, users can make strategic decisions regarding which titles to stock, maximizing sales during peak seasons.
Requirements
Author Popularity Analytics
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User Story
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As a bookstore manager, I want to analyze the sales performance of different authors throughout the seasons so that I can make informed decisions about which titles to stock for maximizing sales during peak periods.
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Description
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This requirement involves the development of a comprehensive analytics module that tracks and analyzes the sales performance of various authors over time. The module will provide users with insights into which authors are experiencing increased sales and how seasonal trends affect their popularity. By offering detailed visualizations and reports, this analytics feature will empower users to make informed stocking decisions, optimize inventory based on demand trends, and enhance sales strategies across different channels. The integration of this module with the existing inventory management system will ensure that data is synchronized in real-time, facilitating a seamless user experience and promoting data-driven decision-making.
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Acceptance Criteria
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Author Popularity Analytics Report Generation
Given the user has access to the Author Popularity Analytics module, when they request a report for the past six months, then a detailed report displaying the sales performance of authors, including trends and seasonal variations, should be generated and available for download.
Real-time Synchronization of Sales Data
Given the Author Popularity Analytics module is integrated with BookSync's inventory management system, when a sale occurs on any sales channel, then the author's sales data in the analytics module should update in real-time to reflect the new sales information.
Visualization of Author Popularity Trends
Given the user accesses the Author Popularity Analytics, when they select the visualization option for author sales trends, then a graphical representation showing sales performance over time should be displayed, with the ability to filter by author and season.
User Notification of Author Performance Changes
Given the Author Popularity Analytics module tracks author sales, when a specific author's sales increase or decrease dramatically in a period, then the user should receive a notification alerting them to the change in the author's popularity status.
User Friendly Interface for Data Interpretation
Given that a user accesses the Author Popularity Analytics module, when they interact with the data visualizations and reports, then they should find the interface intuitive and easy to navigate, with clear labels and descriptions for each data point and trend analysis.
Real-time Author Popularity Dashboard
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User Story
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As a bookstore owner, I want to have a real-time dashboard displaying the popularity of authors so that I can quickly identify trending authors and adjust my inventory accordingly.
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Description
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Develop a real-time dashboard that provides users with key metrics related to author popularity index. This dashboard will aggregate data from various sales channels and represent it visually, allowing users to quickly assess which authors are trending and their respective sales performance. Features will include customizable views, alerts for significant changes in author popularity, and comparison tools to evaluate the sales of several authors simultaneously. By visualizing this data, users can swiftly adjust their inventory and marketing strategies to align with current trends, thereby enhancing their competitive edge.
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Acceptance Criteria
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User accesses the Real-time Author Popularity Dashboard to analyze which authors are trending in sales over the past month, aiming to optimize their inventory ahead of the upcoming holiday season.
Given the user is logged in to BookSync, when they navigate to the Author Popularity Dashboard, then they should see an overview of author popularity with metrics including total sales, percentage change from the previous month, and seasonal trends displayed visually as graphs.
A bookstore owner wants to receive alerts for significant changes in author popularity ratings to make timely ordering decisions for new books.
Given the user has set their alert preferences, when an author's popularity index changes by more than 20% within a week, then the user should receive a notification via email and in-app alert detailing the author's previous and current popularity index.
A librarian plans to compare the sales performance of multiple authors to decide which titles to stock for an upcoming reading event.
Given the user selects multiple authors from the Author Popularity Dashboard, when they click on the 'Compare' button, then the system should display a side-by-side comparison of selected authors’ sales performance including total sales and popularity trends over the last three months in a tabular format.
An independent bookstore is preparing for their annual sales report and needs to visualize data about author popularity to present to their stakeholders.
Given the user is in the 'Export' section of the Author Popularity Dashboard, when they choose to generate a report, then they should be able to export the data in formats such as PDF, Excel, or CSV, including custom date ranges and selected author details.
A self-publishing author wants to ensure their sales are competitive; they use the dashboard to identify their performance versus other similar authors in their genre.
Given the user accesses the dashboard, when they filter the data by genre, then they should see a ranking of authors within that genre along with sales figures and popularity index for the past month.
A publishing house seeks to adjust their marketing strategy based on current author popularity trends displayed on the dashboard.
Given the user views the Author Popularity Dashboard, when they click on an author’s name, then they should be redirected to a detailed analytics page with insights like demographic sales data, customer reviews, and marketing tips tailored for that author.
Seasonal Trends Analysis
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User Story
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As a librarian, I want to understand seasonal trends in author popularity so that I can plan acquisitions ahead of time to cater to seasonal demand.
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Description
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This requirement focuses on integrating an analysis tool that captures and evaluates seasonal trends affecting author popularity. It will identify patterns and anomalies in sales data by season, providing insights into how different times of the year influence author sales. Users will benefit from foresight on which authors are likely to gain traction during specific seasons, enabling them to prepare their inventory in advance and capitalize on sales opportunities. The feature will include historical data comparison and predictive analytics to forecast future trends, ensuring users remain ahead of the curve in inventory management.
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Acceptance Criteria
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Analyze seasonal sales data to identify which authors gained traction last winter and make informed stocking decisions for the coming winter season.
Given historical sales data for each author, when the Seasonal Trends Analysis tool is utilized, then it must output a report highlighting the top five authors with increased sales in the previous winter season, along with predictions for the upcoming season.
Utilize past sales data to compare performance across seasons for specific authors to adjust inventory dynamically.
Given the sales data for a selected author, when the user generates a seasonal comparison report, then the tool must display comparisons of sales figures and ranking for the author across the four seasons, allowing users to visualize trends.
Leverage the predictive analytics feature to forecast author sales for the next holiday season based on historical data.
Given the historical sales data for the past three years during the holiday season, when the predictive analytics tool is activated, then it must accurately forecast a percentage increase or decrease in sales for each author for the upcoming holiday season, based on historical trends.
Generate alerts for authors who exhibit sudden spikes or drops in sales trends indicating a potential change in popularity.
Given the sales data of various authors, when significant changes in their sales trends occur, then the system must issue notifications to the user specifying the authors and the nature of the change (spike or drop).
Integrate a feedback loop for users to input their observations on sales predictions and trends after seasonal analysis.
Given the results of the Seasonal Trends Analysis, when users provide feedback on the accuracy of the predictions, then the system must log this feedback and adjust future predictive models accordingly.
Create visual representations of seasonal sales data to help users easily understand trends and anomalies in author popularity.
Given a selection of authors, when the Seasonal Trends Analysis visual tool is accessed, then it must generate visual charts representing sales trends broken down by season, allowing users to identify patterns at a glance.
Assess the impact of promotional campaigns on author sales trends throughout different seasons.
Given campaign data and author sales figures, when the analysis tool assesses the data, then it must indicate the correlation between promotional efforts and sales increases for each season, providing actionable insights for future campaigns.
Notifications for Author Trend Shifts
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User Story
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As a small publisher, I want to receive notifications when there is a significant change in an author's sales trends so that I can make quick decisions on reprints or promotions.
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Description
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Implement a notification system that alerts users to significant shifts in author popularity trends. This system will allow users to set thresholds for alert conditions, such as a percentage increase in sales over a specified time frame. Notifications can be sent via email or integrated within the app, helping users remain informed of important changes that could impact their inventory management. By receiving timely information, users can react quickly and adjust their purchases or marketing strategies accordingly, ensuring they do not miss out on emerging trends.
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Acceptance Criteria
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User receives an email notification when the sales of an author exceed a user-defined threshold over a specified time frame, allowing them to take action based on this information.
Given a user has configured a sales threshold for author notifications, when the author's sales exceed this threshold over the specified time frame, then an email notification should be sent to the user.
Users can set multiple thresholds for different authors and receive notifications accordingly, enabling tailored tracking of author performance.
Given a user sets different sales thresholds for multiple authors, when their sales surpass these defined thresholds, then notifications should be sent for each author individually as per the user's settings.
In-app notifications are displayed to users in real-time when author trends shift significantly, ensuring users are informed during their active sessions.
Given a user is logged into the BookSync app, when an author's sales trend shifts significantly according to predefined criteria, then an in-app notification should be displayed in real-time to alert the user.
Users can manage their notification preferences, including enabling or disabling email and in-app alerts, to customize their experience based on their needs.
Given a user accesses the notification settings, when they enable or disable notifications for author trends, then the changes should be applied immediately and reflected in their notification preferences.
Users are notified of author trend shifts during specific time frames defined by the user, ensuring relevance to their inventory management schedules.
Given a user sets a specific time frame for receiving notifications, when an author trend shift occurs during this time, then the user should receive notifications only during the specified period.
Users can view a history of notifications related to author trend shifts within the app, providing context and supporting data for their inventory decisions.
Given a user checks the notification history section, when they access notifications related to author trends, then they should see a log of past notifications with details including author name, sales figures, and date of notification.
Author Influence Score Calculation
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User Story
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As a bookstore analyst, I want to have an Author Influence Score to evaluate authors comprehensively, ensuring I make the most informed decisions about inventory and promotional focuses.
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Description
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Establish a formulaic approach to calculating an 'Author Influence Score' that weighs various factors including sales volume, increase in popularity, and social media presence. This score will provide users with a quantifiable measure of an author's influence in the market, allowing for strategic decisions based on data-driven insights. The scoring will enhance the existing popularity index and give users a comprehensive understanding of which authors warrant more attention for stocking and promotional efforts. The integration of social media analytics will offer additional context to the scores, providing a well-rounded view of author influence.
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Acceptance Criteria
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As a bookstore manager, I want to access the Author Influence Score for various authors before deciding which titles to stock ahead of the holiday season.
Given a list of authors with their corresponding sales volume, increase in popularity, and social media presence, When I calculate the Author Influence Score using the established formula, Then the scores should be displayed accurately and reflect the weighted factors.
As a librarian, I want to compare the Author Influence Scores across different genres to inform my purchasing decisions for the upcoming fiscal year.
Given a set of authors from various genres, When I filter and generate a report of their Author Influence Scores by genre, Then the report should provide a clear ranking of authors based on their calculated scores for each genre.
As a self-publishing author, I want to understand how my Author Influence Score is calculated based on my sales performance and social media activity for better marketing strategies.
Given my sales data and social media metrics, When I input this information into the Author Influence Score calculation tool, Then I should receive detailed feedback on how each factor contributes to my overall score.
As a small publishing house, I want to track changes in the Author Influence Score over multiple seasons to assess the effectiveness of my marketing campaigns.
Given historical Author Influence Scores over several seasons, When I analyze the trend data for specific authors, Then the system should provide visual representations of score changes and suggest correlations with marketing campaigns.
As a bookstore owner, I want to ensure that the Author Influence Score calculation considers the most current social media trends to provide relevant insights.
Given the latest social media engagement data, When the Author Influence Score is recalculated, Then the updated scores should reflect changes in social media presence effectively and in real-time.
Enhanced Reporting Features
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User Story
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As a bookstore owner, I want to generate detailed performance reports on my author inventory so that I can analyze trends over time and adjust my inventory strategy accordingly.
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Description
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Create enhanced reporting capabilities within the platform that allow users to generate detailed reports on author performance metrics. Users will be able to customize report parameters, such as date ranges, specific authors, and sales channels, to obtain insights tailored to their needs. With downloadable options for reports in various formats, users can easily share these insights with their teams or stakeholders. These reports will enable users to track performance over time and measure the effectiveness of their inventory strategies, leading to more informed business decisions.
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Acceptance Criteria
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Generating a report for a specific author to analyze their sales performance over the past year.
Given the user is logged into BookSync, when they navigate to the reporting section and select 'Author Performance Report', then they should see options to filter the report by author name, date range, and sales channel.
Customizing report parameters to focus on a specific date range and channel for a selected author.
Given the user has selected an author from the dropdown, when they choose a date range and a sales channel, then the generated report should reflect only the sales data for that author within the specified parameters.
Downloading the generated report in multiple formats for sharing purposes.
Given the user has successfully generated a report, when they click on the 'Download' button, then they should be able to select from at least three different formats (CSV, PDF, Excel) and the file should download successfully in the chosen format.
Tracking author performance over different seasons to observe trends.
Given the user has access to multiple reports, when they generate a report comparing sales data across different seasons for a specific author, then the report should clearly indicate seasonal trends in a visually comprehensible format (graphs, charts).
Evaluating the effectiveness of inventory strategies based on the reporting insights.
Given the user has accessed the report on author performance, when they analyze the provided data with key performance indicators displayed, then they should be able to identify which authors contributed to sales growth and which strategies worked best during peak times.
Ensuring the reporting feature is user-friendly and accessible to all technical levels.
Given a user of varying technical expertise, when they attempt to create a report, then they should find the interface intuitive and receive contextual help or tooltips throughout the process.
Validating the accuracy of the reports generated by comparing them against raw sales data.
Given the user generates a report, when they cross-reference the data with the underlying sales data, then there should be no discrepancies greater than 5% for any metric displayed in the report.
Demand Forecasting Module
The Demand Forecasting Module utilizes historical sales data and current market trends to predict upcoming demand for specific genres and titles. This feature equips users with actionable insights, allowing them to optimize their inventory levels before peak seasons hit, reducing the risk of overstock or stockouts.
Requirements
Historical Data Integration
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User Story
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As a bookstore owner, I want to integrate historical sales data, so that I can analyze past trends and make informed inventory decisions for future demand planning.
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Description
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The Historical Data Integration requirement involves establishing a system to collect and analyze past sales data from various sales channels. This data will be crucial for the Demand Forecasting Module to identify patterns and trends in sales behavior. By integrating historical sales data, BookSync can provide users with a comprehensive understanding of demand cycles, thereby enabling better inventory management. The integration must support real-time data updates to ensure accuracy, and must also prioritize data security and user privacy. This requirement is fundamental to the function of the Demand Forecasting Module, as it lays the groundwork for predictive analytics and informed business decisions.
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Acceptance Criteria
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User uploads historical sales data from multiple sales channels to the BookSync platform, looking to improve the accuracy of the Demand Forecasting Module.
Given that the user has historical sales data in CSV format, when they upload the file, then the system should successfully accept and integrate the data without errors, and accurately reflect the inventory levels in the Demand Forecasting Module.
Admin checks the integration of historical sales data from various sales channels for quality assurance prior to forecasting.
Given that historical sales data has been integrated, when the admin reviews the data summary, then the data should show no duplicate entries, should contain sales information for at least the last two years, and all entries should be timestamped correctly.
User accesses the Demand Forecasting Module after integrating historical sales data and wants to view insights based on the new data.
Given that the user has successfully integrated historical sales data, when they navigate to the Demand Forecasting Module, then the module should display updated forecasts based on the new data, reflecting demand insights for the upcoming month accurately.
User attempts to sync historical sales data in real-time to ensure latest trends are accounted for in demand forecasting.
Given that the user has set up real-time data updates, when they trigger a manual sync, then the system should update the historical sales data accurately within 5 minutes, ensuring forecasts are based on the latest available data.
User wants to ensure that sensitive sales data is securely integrated, maintaining user privacy while using the Demand Forecasting Module.
Given that the user is uploading sensitive sales data, when they complete the upload process, then the system should utilize encryption for the data in transit and at rest, with access controls ensuring only authorized personnel can view the data.
User checks the historical data integration log for any errors after making an upload of sales data.
Given that the user has uploaded historical sales data, when they access the integration logs, then the system should display a log of the upload process, including any errors or warnings encountered during integration, ensuring transparency of the process.
Market Trend Analysis
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User Story
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As a publisher, I want to analyze market trends in real-time, so that I can adjust my inventory and marketing strategies according to the latest consumer interests.
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Description
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The Market Trend Analysis requirement encompasses the development of algorithms to analyze current market trends influencing book sales across different genres and titles. This functionality is essential for the Demand Forecasting Module to deliver accurate predictions based on real-world factors beyond internal data. The Market Trend Analysis should include access to external data sources, such as social media trends, consumer reviews, and seasonal fluctuations. Implementing this requirement will empower BookSync users to anticipate shifts in demand, enabling proactive inventory adjustments and enhancing competitiveness in the marketplace.
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Acceptance Criteria
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Demand forecasting based on past sales data during a major book event, such as National Book Month, allowing users to prepare their inventory ahead of time.
Given that the user has historical sales data and is entering the National Book Month, when they run the demand forecasting algorithm, then the output should include recommended stock levels for top-selling genres based on past performance during this month, with at least 90% accuracy compared to actual sales data of the previous year.
Integration of external data sources like social media trends and consumer reviews to influence demand forecasts for specific popular book titles.
Given that the user has configured the Demand Forecasting Module to include external data sources, when they run a market trend analysis, then the system should present a report showing the correlation between social media buzz and estimated demand for recommended titles, with at least 80% reliability validated against actual sales.
Automatic adjustments of inventory levels in response to predicted demand changes from the Market Trend Analysis.
Given that the demand forecasting indicates a rise in demand for a particular genre, when the user reviews the forecasting results, then the system should automatically suggest adjustments to inventory levels for that genre, providing at least two actionable suggestions, reflecting at least a 70% confidence level.
User access and usage of the Market Trend Analysis feature within the Demand Forecasting Module, ensuring ease of use for non-technical staff.
Given that a user with non-technical background logs into BookSync, when they navigate to the Demand Forecasting Module and select Market Trend Analysis, then the user should be able to generate a report with no more than two clicks, and receive detailed insights on trends without needing technical support.
Provision of a visual dashboard representation of market trends related to book sales to assist users in quickly understanding the data.
Given that the Market Trend Analysis has been conducted, when users access the dashboard, then they should see a visual representation of key trends, including graphs and charts, that illustrates genre performance over the past year with interactive elements for further detail.
Timely updates of market trends to reflect real-time changes in consumer behavior and sales dynamics.
Given that the user has set up a schedule for market trend updates, when the specified interval has passed, then the Market Trend Analysis should refresh with the latest external data, ensuring that it reflects consumer behavior updates at least every week.
Collaboration features allowing users to share insights from the Market Trend Analysis with team members and stakeholders easily.
Given that a user has completed a Market Trend Analysis report, when they select the 'Share' option, then they should be able to send the report via email or generate a shareable link, with at least 90% of recipients able to access and view the report without issues.
User-Friendly Dashboard
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User Story
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As a librarian, I want an easy-to-navigate dashboard, so that I can quickly access demand forecasts and recommendations to manage my library’s inventory efficiently.
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Description
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The User-Friendly Dashboard requirement focuses on designing an intuitive interface that allows users to visualize forecasting data and insights effectively. The dashboard should provide actionable recommendations based on demand predictions and integrate seamlessly with existing BookSync functions. This requirement aims to enhance user experience by ensuring users can easily understand and act on the forecasting data, helping them optimize their inventory strategies. Elements of the dashboard should include graphs, alerts for low stock or overstock situations, and customizable views tailored to the users' preferences.
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Acceptance Criteria
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User views the demand forecasting module on the dashboard to prepare for upcoming sales events.
Given the user has logged into BookSync and navigated to the demand forecasting module, when viewing the dashboard, then the user should see a graphical representation of demand predictions for various genres over the next six months.
User receives alerts for low stock and overstock situations on their dashboard.
Given the user has set up their inventory thresholds, when inventory levels trigger an alert, then the dashboard should display a notification for low stock or overstock in real-time.
User customizes their dashboard to display top-selling genres and relevant data.
Given the user wants to customize their dashboard, when they select options from the customization menu, then the dashboard should update to show only the selected genres and insights tailored to their preferences.
User interacts with the actionable recommendations provided on the dashboard.
Given the dashboard displays actionable recommendations based on inventory forecasts, when the user clicks on a recommendation, then the user should be redirected to a detailed view showing recommended actions and their reasons.
User compares historical sales data with current forecasts on the dashboard.
Given the user wants to analyze trends, when they access the historical sales data feature, then they should see a comparison chart that overlays past sales data against forecasted trends for the selected period.
Automated Inventory Alerts
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User Story
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As a small bookstore owner, I want to receive automated alerts for low inventory, so that I can reorder books timely and avoid disappointing my customers due to stockouts.
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Description
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The Automated Inventory Alerts requirement involves setting up notification systems that alert users when inventory levels are projected to fall below a certain threshold based on predictive analysis. This feature will ensure that bookstores and publishers remain well-stocked, particularly during peak sales times, effectively minimizing the risk of stockouts. The alerts should be configurable to suit each user’s particular needs, providing notifications through various channels such as email, SMS, or within the application. This capability is essential for responsive supply management and fostering a proactive approach to inventory control.
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Acceptance Criteria
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Setting up a threshold for automated inventory alerts in the BookSync application.
Given the user has access to the settings page, when they configure the inventory threshold to a desired level and save the settings, then the system should reflect the new threshold without errors.
Receiving an automated inventory alert when stock levels fall below the threshold.
Given the current inventory levels have dropped below the configured threshold, when the inventory is reviewed, then the user should receive an alert via their chosen notification channel (email/SMS/app notification).
Customizing notification channels for inventory alerts within the user profile settings.
Given the user is on their profile settings page, when they select their preferred notification channels for inventory alerts and save the settings, then the system should update their preferences without errors.
Viewing and managing past inventory alerts in the BookSync application.
Given the user accesses the inventory alert history page, when they review the notifications listed, then they should see all past alerts with timestamps and stock level information.
Testing the functionality of the automated inventory alerts in a simulated environment with mock sales data.
Given the system is set up with mock inventory data and thresholds, when a simulated sale occurs that would trigger an alert, then the system should generate and send an alert as expected.
Ensuring the automated inventory alert function performs under varying loads and usage stress tests.
Given the system is subjected to high volume of inventory checks and sales transactions, when the alert function is triggered multiple times, then it should respond without lag and send notifications accurately.
Performance Metrics Reporting
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User Story
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As an independent author, I want detailed performance reports on my inventory management, so that I can assess the accuracy of my forecasts and refine my future strategies accordingly.
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Description
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The Performance Metrics Reporting requirement is to build a feature that allows users to access detailed reports on the accuracy of the demand forecasts and overall inventory performance. This reporting will include key metrics such as forecast accuracy, average stock levels, and occurrences of stockouts or overstock situations. Analyzing these metrics will help users evaluate the effectiveness of their inventory strategies and make necessary adjustments. This capability should also enable users to generate customizable reports tailored to their business needs, contributing to continuous improvement in inventory management processes.
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Acceptance Criteria
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User accesses the Performance Metrics Reporting feature to review forecast accuracy for the past 6 months, aiming to analyze trends in the forecasts and actual sales.
Given the user has access to the Performance Metrics Reporting feature, when they select the forecast accuracy report for the past 6 months, then the system should display the forecast accuracy percentage alongside actual sales figures for each month.
User customizes a report to include specific metrics of interest, such as stock levels and occurrences of stockouts, based on their business needs.
Given the user is on the report customization page, when they select metrics such as average stock levels and stockout occurrences, then the system should generate a customizable report in real-time reflecting the selected metrics.
User reviews the generated report on inventory performance covering the last peak season to identify areas for improvement in inventory management.
Given the user has generated a performance report for the last peak season, when they analyze the report, then it should accurately display key metrics including total stock levels, occurrences of overstock and stockouts, and overall forecast accuracy for that period.
User along with their team discusses the insights derived from the performance metrics report during a strategy meeting.
Given the performance metrics report is available, when the user shares the report during a meeting, then all metrics should be clearly displayed and comprehensible to the team, enabling informed discussions on inventory strategies.
User wants to export the performance metrics report for offline analysis and sharing with other stakeholders.
Given the user has generated the performance metrics report, when they click the export button, then the system should allow exporting the report in multiple formats such as PDF and Excel.
Admin monitors overall user engagement with the performance metrics reporting feature to evaluate its usefulness and gather feedback.
Given the admin accesses the analytics dashboard, when they review the usage statistics, then it should reflect the number of times the performance metrics report has been accessed by users over the last month.
User identifies discrepancies in the forecasts and wants to provide feedback on the accuracy of the metrics displayed in the reporting.
Given the user is reviewing the forecast accuracy metrics, when they select the feedback option available on the report page, then the system should allow them to submit feedback specifying the inaccuracies observed and suggestions for improvement.
Promotional Insights Dashboard
An interactive dashboard that aggregates data from seasonal trends and customer engagement metrics to suggest promotional strategies. Users can create targeted marketing campaigns based on this data, enhancing their outreach during key shopping periods and improving overall sales.
Requirements
Data Aggregation Engine
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User Story
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As a bookstore owner, I want to have all my customer and sales data in one place so that I can create effective promotional campaigns based on comprehensive insights that improve my sales during peak shopping seasons.
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Description
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The Data Aggregation Engine is responsible for collecting and consolidating data from various sources such as sales channels, customer interactions, and seasonal trends. This engine will ensure that all relevant data is presented to the user in a comprehensive and user-friendly manner on the Promotional Insights Dashboard. The feature will provide real-time data processing capabilities, enabling users to make informed decisions based on the latest insights. Moreover, it will allow for the seamless integration of third-party analytics tools to expand the data sources. The expected outcome is to have a robust database that enhances the effectiveness of marketing strategies, providing actionable insights for users.
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Acceptance Criteria
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User is able to access the Promotional Insights Dashboard and view real-time data on sales, customer engagement metrics, and seasonal trends.
Given the user is logged into BookSync, When the user navigates to the Promotional Insights Dashboard, Then the dashboard displays real-time data from all integrated sources including sales channels and customer interactions without delay.
The Data Aggregation Engine consolidates data from various sales channels and updates the dashboard with the latest metrics in a user-friendly format.
Given the Data Aggregation Engine has received new data from sales channels, When the data is processed, Then the Promotional Insights Dashboard updates to reflect the latest sales and engagement metrics accurately within 10 seconds.
Users can customize their view of the Promotional Insights Dashboard by selecting specific metrics and adjusting the data visualization settings.
Given the user is on the Promotional Insights Dashboard, When the user selects specific metrics to display and adjusts data visualization settings, Then the dashboard reflects the user's custom settings without errors.
The system provides recommendations for promotional strategies based on the aggregated data, helping users enhance their marketing campaigns.
Given the user has accessed the Promotional Insights Dashboard with at least one week's worth of data, When the user views the recommendation section, Then relevant promotional strategies are displayed based on analyzed customer engagement metrics and seasonal trends.
Users can integrate third-party analytics tools to expand their data sources for a more comprehensive analysis.
Given the user is in the settings of the Data Aggregation Engine, When the user adds a third-party analytics tool, Then the system successfully integrates the tool and begins to aggregate data from it, displaying this data on the Promotional Insights Dashboard.
The system can handle a significant load without degradation in performance, ensuring real-time updates for multiple users accessing the dashboard simultaneously.
Given multiple users are accessing the Promotional Insights Dashboard at the same time, When a data query is executed, Then system performance remains responsive with no more than a 5-second delay in data retrieval for any user.
All data presented on the Promotional Insights Dashboard is accurate and up-to-date, reflecting true sales and engagement metrics.
Given the user has used the dashboard for three weeks, When the user compares the dashboard data against raw sales and engagement data from the sales channels, Then the dashboard data is consistently accurate with no discrepancies greater than 2% across all metrics.
Promotional Strategy Suggestions
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User Story
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As a marketing manager, I want to receive data-driven promotional strategies so that I can implement effective campaigns that not only engage my customers but also increase my store's revenue during holidays.
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Description
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The Promotional Strategy Suggestions feature will analyze the aggregated data and provide tailored recommendations for marketing strategies based on customer behavior, seasonal trends, and past campaign performances. This component uses advanced algorithms and machine learning techniques to generate suggestions that align with the unique sales patterns of the user's bookstore. By offering personalized promotional strategies, users can optimize their marketing efforts during critical times of the year. The benefit is an enhanced ability for independent bookstores to compete with larger retailers through personalized and data-driven marketing approaches.
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Acceptance Criteria
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As an independent bookstore manager, I want to receive tailored promotional strategy suggestions every month based on the previous month's sales data, so that I can plan effective marketing campaigns in advance.
Given that the system has collected the sales data for the last month, when I access the Promotional Insights Dashboard, then I should see at least three tailored promotional strategy suggestions that are aligned with my bookstore's unique sales patterns.
As a self-publishing author, I want to analyze customer engagement metrics to determine the effectiveness of my past promotional campaigns, so that I can refine my approach for future campaigns.
Given the historical data of past promotional campaigns, when I access the Promotional Insights Dashboard, then I should be able to view a comparison chart that displays engagement metrics for each campaign, along with insights on what worked and what didn’t.
As a librarian, I want to align my marketing strategies with seasonal trends to increase visibility and sales during peak times, especially during Back to School and summer reading programs.
Given seasonal trend data, when I select a specific season on the dashboard, then I should receive at least two promotional strategy suggestions that leverage those trends for maximum impact during the selected season.
As a small publishing house owner, I want to understand how different customer demographics respond to various promotional strategies, so that I can target my marketing more effectively.
Given the demographic data gathered from past campaigns, when I generate a report on the Promotional Insights Dashboard, then I should see demographic breakdowns of engagement and sales performance for each recommended strategy.
As an independent bookstore owner, I want to test the effectiveness of the promotional strategy suggestions to ensure they increase my sales during critical shopping periods.
Given the implementation of a suggested promotional strategy, when I analyze sales data post-campaign, then there should be a measurable increase in sales of at least 15% compared to the same period last year.
As a bookstore employee, I want the dashboard to provide a role-based access to ensure that users view insights relevant to their responsibilities.
Given that different team members have different roles, when I log in to the Promotional Insights Dashboard, then I should see content and strategy suggestions that are appropriate for my role and access level.
As a marketing manager, I want to track the success rate of implemented strategies over time, so that I can adjust my long-term marketing approach.
Given I have implemented multiple strategies over several months, when I view the historical performance data on the dashboard, then I should see trend analytics demonstrating improvement or decline in engagement and sales corresponding to each strategy over time.
User-Friendly Dashboard Interface
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User Story
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As an independent bookstore owner, I want to easily navigate the dashboard and customize my view so that I can quickly access the most relevant metrics without needing extensive technical knowledge.
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Description
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The User-Friendly Dashboard Interface is designed to ensure that users, regardless of their technical expertise, can effortlessly navigate and utilize the Promotional Insights Dashboard. This requirement entails a clear layout, intuitive controls, and interactive visualizations that present data in an easily digestible format. The dashboard will feature drag-and-drop capabilities, customizable widgets, and real-time updates on customer metrics and promotional performance. A well-designed interface improves user engagement and ensures that users can act upon insights quickly, ultimately enhancing decision-making efficiency.
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Acceptance Criteria
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User navigates to the Promotional Insights Dashboard for the first time.
Given the user is on the dashboard login page, when they enter valid credentials and log in, then they should see an onboarding tutorial that guides them through the key features of the User-Friendly Dashboard Interface.
User customizes the dashboard with their preferred widgets.
Given the user is logged into the Promotional Insights Dashboard, when they select and drag widgets from a sidebar to the main dashboard area, then the selected widgets should be displayed in the desired location, maintaining their positions even after refreshing the page.
User accesses real-time customer metrics on the dashboard.
Given the user is on their promotional insights dashboard, when they view the customer metrics section, then the data displayed should update in real-time without requiring a page refresh, reflecting the most current customer engagement statistics.
User creates a targeted marketing campaign based on promotional insights.
Given the user has defined the target demographic in the promotional insights dashboard, when they click the 'Create Campaign' button, then they should be guided through a customizable campaign setup, able to select the metrics to be highlighted in the campaign summary.
User encounters an error while dragging widgets.
Given the user attempts to drag a widget into a restricted area of the dashboard, when they release the widget, then an error message should be displayed indicating the action is not allowed, and the widget should return to its original position.
User interacts with data visualizations on the dashboard.
Given the user is viewing a graph representation of seasonal trends, when they hover over a data point, then a tooltip should appear with detailed information about that point (e.g., sales number, date, etc.).
User logs out of the promotional insights dashboard.
Given the user is on the dashboard, when they click the 'Logout' button, then they should be redirected to the login page, and their session should end securely, preventing access to the dashboard without reauthentication.
Campaign Performance Tracking
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User Story
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As a store manager, I want to track my promotional campaign performance in real-time so that I can make immediate adjustments to maximize our sales and customer engagement during critical periods.
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Description
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The Campaign Performance Tracking feature will enable users to monitor the effectiveness of their promotional campaigns in real-time. This functionality will include metrics such as sales growth, customer engagement levels, return on investment, and conversion rates from various marketing channels. Users will receive alerts and suggestions based on performance trends, allowing them to adjust their strategies on the fly. The importance of this feature lies in providing insights needed to refine future campaigns and optimizing the return on promotional efforts, ultimately leading to improved sales outcomes.
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Acceptance Criteria
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User wants to track the effectiveness of a promotional campaign that was launched during the holiday season to assess real-time metrics such as sales growth and customer engagement.
Given the user is on the Campaign Performance Tracking page, when they select the holiday campaign from the campaign list, then they should see sales growth metrics, customer engagement levels, ROI, and conversion rates displayed clearly on the dashboard.
A user has just completed a promotional campaign and wants to receive alerts about its performance to make necessary adjustments immediately.
Given the promotional campaign has ended, when the performance is analyzed, then the user should receive alerts about the sales trends, customer engagement levels and suggested changes to enhance the effectiveness of their future campaigns.
The user is analyzing the performance of multiple promotional campaigns over the last three months to identify successful marketing channels.
Given the user accesses the Campaign Performance Tracking tool, when they filter campaigns by marketing channel for the last three months, then the user should see a comparative summary of sales growth and customer engagement metrics for each channel.
A user wants to generate a report showcasing the success of their promotional campaigns and the insights gained from the performance tracking feature.
Given the user is on the Campaign Performance Tracking page, when they select the option to generate a report, then a comprehensive PDF report should be generated including key metrics like ROI, conversion rates and suggestions for future campaigns.
The user launches a new promotional campaign and is keen to monitor its real-time performance metrics on the dashboard.
Given the promotional campaign is launched, when the user observes the Campaign Performance Tracking dashboard, then they should see real-time updates of sales and engagement metrics within a 5-minute interval.
Users wish to compare the performance of a new campaign against past campaigns immediately after the campaign ends to gauge its success.
Given the new promotional campaign has concluded, when the user compares it with previous campaigns on the dashboard, then the data presented should show comparative metrics like ROI and sales growth side by side in an easily interpretable format.
Custom Reporting Tools
This feature allows users to generate customized reports based on their selected parameters, such as specific genres, authors, or sales channels. By tailoring the reports to their unique needs, users can gain deeper insights that directly inform inventory management and promotional strategies.
Requirements
Dynamic Parameter Selection
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User Story
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As a bookstore owner, I want to select various parameters like genre and author so that I can generate reports that are tailored to my inventory needs and sales trends.
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Description
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This requirement enables users to select various parameters for report generation such as genres, authors, publication dates, and sales channels. This functionality supports users in creating highly tailored reports that meet their specific inventory management needs. By allowing dynamic selections, users can easily focus on the aspects of their inventory or sales they wish to analyze, enhancing their ability to make data-driven decisions and better understand trends in their inventory movements and customer preferences. The system should also allow users to save preferred parameter sets for future ease of use, contributing to an efficient and personalized reporting process.
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Acceptance Criteria
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User generates a sales report filtered by a specific genre, 'Science Fiction', using the Custom Reporting Tools feature to analyze inventory performance in that category.
Given the user selects 'Science Fiction' from the genre dropdown, when the user clicks 'Generate Report', then the report should display only the sales data for science fiction books across all channels.
User wants to create a report focused on sales performance for a specific author, 'Jane Doe', to review how inventory has been affected.
Given the user selects 'Jane Doe' from the authors list, when the user generates the report, then the resulting report should exclusively show sales data linked to 'Jane Doe'.
A user frequently generates reports with the same parameters and wishes to save these for future use with a quick access feature.
Given the user selects parameters for genre, author, and sales channel, when the user clicks 'Save Parameters', then the system should allow the user to name and save these parameters for quick future access.
A librarian generates a report for a specific publication date range to observe trends in that time frame.
Given the user specifies a publication date range from '2025-01-01' to '2025-12-31', when the user runs the report, then the report should include only titles published within that date range.
User attempts to generate a report without selecting any parameters, expecting an error message.
Given the user has not made any selections in the parameter fields, when the user attempts to generate a report, then the system should display an error message stating 'Please select at least one parameter to generate a report.'
User wants to view a report that dynamically updates based on selected parameters, such as inventory levels.
Given the user selects specific parameters for a report, when changes to inventory levels occur, then the report should reflect the most current data upon refresh without needing to regenerate the report.
Scheduled Report Generation
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User Story
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As a librarian, I want to receive my inventory reports automatically every month so that I can easily track my stock levels and sales trends without manual effort.
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Description
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This requirement allows users to set up automated report generation at predetermined intervals, such as daily, weekly, or monthly. Users can define the report parameters and the schedule, which will enable them to receive updates without manual intervention. The scheduled reports can be delivered via email or accessible directly from their dashboard, thus streamlining the reporting process and ensuring users stay informed about their inventory and sales performance routinely. This feature will greatly enhance efficiency, reduce the need for constant manual checking, and provide timely insights to help with strategic planning.
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Acceptance Criteria
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User sets up a daily report for sales performance metrics, selecting parameters such as date range and genre, and receives the report via email each morning.
Given the user has defined the report parameters and scheduled it for daily generation, When the scheduled time arrives, Then the system should automatically generate the report and send it to the user's specified email address.
User schedules a weekly inventory report to monitor stock levels across different sales channels.
Given the user has configured the report parameters for inventory levels by channel, When the report is generated weekly, Then the system should show up-to-date stock levels for each specified channel in the report.
User modifies the frequency of a previously scheduled report from weekly to monthly.
Given the user accesses the schedule settings for the report, When the user changes the frequency to monthly and saves the changes, Then the report should reflect the new schedule without any errors.
User views and downloads past reports directly from their dashboard.
Given the user has access to the dashboard, When the user navigates to the reports section, Then the user should see a list of previously generated reports with the option to download them in a standard format (CSV/PDF).
User opts to receive a notification when a scheduled report generation fails.
Given the user enables notifications for report failures, When a scheduled report generation fails, Then the user should receive an alert via their selected notification method (email/app notification) detailing the failure reason.
User tests the scheduled report generation functionality for the first time to ensure it works as expected.
Given the user has set up a test report with all parameters defined, When the scheduled time arrives, Then the system should generate the report and display it correctly in the user dashboard and send it via email as per the settings.
User wants to review the settings of a scheduled report before the next generation.
Given the user has a scheduled report, When the user accesses the report settings, Then the user should see all the defined parameters, including schedule frequency, selected metrics, and delivery method.
Visual Report Builder
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User Story
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As a self-publishing author, I want to easily create visually appealing reports by dragging and dropping elements so that I can better understand my sales data and present it to stakeholders in an engaging way.
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Description
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The visual report builder requirement provides users with an intuitive drag-and-drop interface to create custom reports easily. Users can choose from various chart types, tables, and visualizations to represent their data, making it accessible even for those with limited technical backgrounds. This enhanced capability allows users to transform raw data into insightful visual formats that enhance understanding and presentation. By catering to different data visualization preferences, this feature aims to assist users in deriving insights from data more effectively, ultimately leading to more strategic and informed decision-making.
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Acceptance Criteria
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User wants to create a sales report for the last quarter, selecting specific genres and sales channels to analyze performance and trends.
Given the user is logged into the BookSync platform, when they navigate to the Visual Report Builder and select the 'Sales Report' template, then they should be able to choose specific genres and sales channels, and the report should generate without errors in less than 5 seconds.
A librarian needs to generate a custom report on author performance for a specific time frame using the visual report builder.
Given the librarian is using the Visual Report Builder, when they select an author, set a start and end date, and click 'Generate Report', then the report should accurately reflect the sales and inventory levels for the specified author within that time frame, displayed in a bar chart format.
An independent bookstore owner wants to visualize seasonal trends based on sales data over the past year.
Given the bookstore owner has access to the Visual Report Builder, when they choose a line graph visualization and select 'Last Year' as the time period for sales data, then they should see a clear line graph displaying monthly sales trends for easy strategy planning.
A self-publishing author aims to create a detailed report showcasing their book's performance compared to rival books.
Given the author is on the Visual Report Builder, when they select their book and a set of competitor books while choosing comparison metrics, then the generated report should include a comparison table and at least three distinct visualizations for easy interpretation.
A small publishing house needs to generate a report to analyze the efficacy of a recent marketing campaign.
Given the marketing team is using the Visual Report Builder, when they choose the 'Campaign Performance' template, select desired parameters, and click 'Generate', then the resulting report should display data regarding sales spikes during the campaign period, along with visual representations like pie charts for channel contributions.
Data Export Functionality
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User Story
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As a small publishing house manager, I want to export my inventory reports in PDF format so that I can share them with my team easily and maintain accurate records.
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Description
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This requirement allows users to export their customized reports in various formats, such as CSV, PDF, and Excel. This functionality ensures that users can easily share their data with others, perform further analyses, or integrate it into other systems as needed. By providing multiple export options, users enhance their flexibility in handling report data and ensure it can be efficiently used across various platforms. This requirement increases the utility of the reporting tools and facilitates collaboration and communication among team members or external partners.
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Acceptance Criteria
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User needs to generate a customized sales report for the last quarter, focusing on specific genres and sales channels.
Given the user is logged into BookSync, when they select the 'Custom Reporting' feature, choose genres and sales channels, and click 'Generate Report', then the system should create a report that only includes data for the selected genres and sales channels.
User wants to export a generated report in CSV format to share with their team for further analysis.
Given a customized report has been generated, when the user selects the 'Export' option and chooses 'CSV' format, then the system should successfully download the report as a CSV file without errors.
User needs to export their report as a PDF to share with external partners.
Given that a report has been generated, when the user selects 'Export' and chooses 'PDF' format, then the system should generate the PDF accurately reflecting the report content and provide a download link.
User wants to verify that exported data from the reporting tool matches the displayed report.
Given a CSV report has been exported, when the user opens the CSV file, then all data in the file should match the report generated in the BookSync interface for accuracy.
User intends to export a report in Excel format for integration with another system.
Given a report is generated, when the user selects 'Export' and opts for Excel format, then the system should create an Excel file that includes all relevant data and formatting from the report.
User wants to confirm that the export feature handles large data sets correctly.
Given a report that contains a substantial amount of data, when the user initiates an export in any format, then the system should process the export without performance issues or errors and complete the task successfully.
User needs to confirm that exported reports retain the correct formatting and style based on user preferences.
Given a user-defined style has been applied to a report, when exported to any format, then the styling should be preserved in the downloaded file, ensuring consistency across platforms.
User Access Control
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User Story
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As an admin, I want to control who can access the reporting tools so that I can ensure sensitive data is protected and users can only see the information relevant to their roles.
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Description
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This requirement implements varying levels of user access control for the reporting tools, ensuring that different stakeholders can view and create reports based on their roles. Admin users may have full access, while team members may have limited abilities to generate or modify reports. This functionality enhances security, ensures data integrity, and promotes an organized workflow where sensitive data remains protected. By controlling who can access which reports and data, BookSync fosters a safe environment for users to work within the platform while promoting collaboration through defined permissions.
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Acceptance Criteria
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Admin User Access to Custom Reporting Tools
Given an admin user logged into BookSync, when they navigate to the custom reporting tools section, then they should have full access to create, view, and modify all types of reports without restrictions.
Team Member Limited Access to Generate Reports
Given a team member logged into BookSync, when they access the custom reporting tools, then they should only be able to view and generate reports based on the predefined settings set by the admin.
Report Creation Permissions Based on User Role
Given a user with specific permissions defined by their role, when they attempt to create a new report, then the system should only allow report creation if the user has the necessary permissions for that report type.
Unauthorized Access Prevention for Sensitive Reports
Given any user attempting to access a report outside of their permissions in BookSync, when they click on an unauthorized report, then the system should display an error message indicating insufficient permissions.
Audit Log for User Access to Reports
Given that a user accesses any report in BookSync, when they view or generate a report, then the action should be logged with the user ID, timestamp, and report type for auditing purposes.
Visibility of Permission Settings for Admins
Given an admin user in the settings section of BookSync, when they view the user roles and permissions, then they should see a clear list of all users with their corresponding access levels and permission settings for reports.
User Role Modification and Impact on Report Access
Given an admin user who modifies a user's role in BookSync, when the role is changed, then the permission impact on that user's report access should take effect immediately without requiring a system restart.
Seasonal Comparison Charts
Seasonal Comparison Charts visualize sales data across different seasons, helping users identify patterns and shifts in consumer preferences. Users can leverage this analysis to improve their stocking strategies, ensuring they focus on titles and genres that resonate with their audience during particular seasons.
Requirements
Dynamic Seasonal Data Loading
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User Story
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As a bookstore manager, I want to dynamically load seasonal sales data so that I can analyze patterns in consumer preferences during different seasons.
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Description
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The Seasonal Comparison Charts require the capability to dynamically load sales data corresponding to different seasons. This functionality should enable users to select specific seasons and automatically pull relevant data from the database. The integration of real-time data loading will enhance users' ability to analyze trends accurately and provide them with timely insights for better inventory management. This feature will also improve user experience by minimizing the manual effort needed to gather and prepare data for analysis, leading to more effective stocking strategies based on actual sales performance.
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Acceptance Criteria
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User selects a season to view sales data during a seasonal analysis meeting.
Given the user is on the Seasonal Comparison Charts page, when they select a specific season from the dropdown menu, then the system should dynamically load and display the corresponding sales data for that season within 5 seconds.
User wants to compare sales trends between two different seasons for better inventory decisions.
Given the user has selected two different seasons from the comparison tool, when they click on the compare button, then the system should generate a side-by-side visualization of sales trends for the selected seasons within 3 seconds.
User expects real-time updates while viewing seasonal comparison charts to reflect sales changes.
Given the user is viewing the Seasonal Comparison Charts, when a sale is made that affects the data being displayed, then the system should automatically refresh the chart data within 2 seconds without requiring the user to manually refresh the page.
User needs to access historical data for seasonal analysis.
Given the user is on the Seasonal Comparison Charts page, when they select a filter for historical data for a previous season, then the system should retrieve and display historical sales data accurately, with a loading time not exceeding 4 seconds.
User wants to download seasonal sales data for offline analysis and reporting.
Given the user has selected a specific season for analysis, when they click on the download button, then the system should provide a CSV file of the displayed sales data for that season, ensuring the download initiates within 2 seconds.
User is analyzing the impact of marketing campaigns on seasonal sales.
Given the user has selected a specific season and the corresponding marketing campaign, when they view the Seasonal Comparison Charts, then the system should display the correlation between the campaign and the sales metrics clearly on the chart, with an annotation for clarity.
User wants to evaluate the effectiveness of inventory stocking based on seasonal trends.
Given the user has selected a season and viewed the corresponding sales data, when they analyze the inventory suggestions, then the system should provide recommendations that align with sales performance from the chart within the same session.
Interactive Trend Visualization
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User Story
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As an independent bookstore owner, I want an interactive chart that shows seasonal sales trends so that I can make informed decisions on which genres to stock in my store.
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Description
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The Seasonal Comparison Charts should offer interactive visualizations where users can visualize sales trends through graphs and charts. Users should be able to hover over data points to view detailed information, such as sales volume and titles sold for specific time frames. This would greatly aid users in understanding intricate details of consumer behavior and preferences, driving smarter inventory decisions. Enhanced visualizations can also include filtering options based on genres or customer demographics, providing richer insights tailored to diverse customer bases.
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Acceptance Criteria
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User hovers over a sales data point to retrieve detailed information.
Given a user is on the Seasonal Comparison Charts page, when they hover over a data point on the graph, then a tooltip should display detailed information including sales volume and titles sold for that specific time frame.
User applies genre filter to sales trend visualizations.
Given a user has access to the Seasonal Comparison Charts, when they apply a filter by genre, then the chart should update to display only the sales data relevant to the selected genre.
User navigates through different seasonal data views.
Given a user is on the Seasonal Comparison Charts page, when they select a different season, then the chart should dynamically update to reflect the sales trends for the selected season.
User accesses trend data by specific demographics.
Given a user is on the Seasonal Comparison Charts page, when they choose to filter by customer demographics, then the chart should only show sales data pertinent to the selected demographic.
User views the visual representation of sales trends over a time period.
Given a user is on the Seasonal Comparison Charts page, when they select a date range for analysis, then the graph should update to show sales trends specifically for that date range with appropriate data points clearly labeled.
User interacts with the visualization to save insights.
Given a user has analyzed sales data through the Seasonal Comparison Charts, when they click on 'Save Insights', then the selected trends and filters should be saved to their account for future reference.
Comparison Filter Options
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User Story
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As a librarian, I want to filter my sales data to compare specific genres across seasons so that I can target my purchasing decisions effectively to meet user demand.
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Description
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The Seasonal Comparison Charts need to include robust filter options that allow users to compare sales data across selected titles, authors, or genres for any given season. This feature will enable users to customize their analysis, identifying which specific elements contribute to seasonal sales variations. By facilitating such comparisons, users can pinpoint bestselling items during specific times of the year, thereby optimizing inventory and marketing strategies effectively.
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Acceptance Criteria
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User needs to filter the Seasonal Comparison Charts to compare sales data of specific book titles during the last winter season to identify which titles performed best.
Given that the user selects the 'titles' filter and inputs specific book titles, When the user applies the filter, Then the Seasonal Comparison Charts should update to display only the sales data of the selected titles for the last winter season, accurately reflecting their sales performance.
A bookstore owner wants to analyze sales trends for various authors over the past spring season to better prepare their inventory.
Given that the user selects the 'authors' filter and specifies multiple author names, When the user applies the filter, Then the Seasonal Comparison Charts should show sales data for the selected authors for the past spring season, allowing the user to compare their performance effectively.
A self-publishing author wishes to examine the genre sales performance during the summer to recognize which genres are trending.
Given that the user chooses the 'genres' filter and selects one or more genres, When the user applies the filter, Then the Seasonal Comparison Charts should present sales data specific to the selected genres for the summer season, highlighting their sales trends and variations.
An independent bookstore manager is preparing for the upcoming fall merchandise by understanding which books sold best last fall.
Given that the user sets the filter to the 'fall' season without any specific title, author, or genre input, When the user clicks on 'show data', Then the Seasonal Comparison Charts should display an overview of all sales data from the previous fall season, enabling the manager to identify bestsellers.
A librarian is interested in the impact of seasonal marketing campaigns on sales of children's books.
Given that the user applies the 'genre' filter for children's books and selects the promotional season, When the user submits the filter, Then the Seasonal Comparison Charts should reveal the sales data of children's books specifically during the promotional season, providing insights into the effectiveness of the campaigns.
A small publishing house wants to ensure their seasonal analysis is comprehensive by comparing multiple criteria at once, such as titles, authors, and genres.
Given that the user selects filters for 'titles', 'authors', and 'genres' at the same time, When the user clicks on 'apply filters', Then the Seasonal Comparison Charts should simultaneously reflect the combined sales data for all selected criteria, ensuring users can perform thorough analyses.
Seasonal Performance Alerts
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User Story
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As a self-publishing author, I want to receive alerts about notable changes in my book's seasonal sales so that I can adjust my marketing efforts accordingly.
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Description
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The system should incorporate an alert mechanism that notifies users when significant changes in seasonal sales patterns occur. This requirement will ensure that bookstore managers and librarians are immediately informed of notable spikes or drops in sales, allowing them to act swiftly. The alerts can be personalized based on user-defined thresholds, ensuring that relevant notifications reach users in a timely manner, enhancing responsiveness and adaptability in inventory management.
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Acceptance Criteria
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User receives a notification when seasonal sales drop below a user-defined threshold during the winter season.
Given the user has set a sales threshold for winter sales, when the sales drop below this threshold, then the user receives an immediate alert notification via the preferred communication method (email/SMS).
User manages personalized notifications for seasonal sales spikes relative to their sales history.
Given the user has previously set triggering thresholds for sales spikes, when sales exceed these thresholds during a seasonal period, then a personalized alert notification is sent to the user detailing the spike and relevant sales data.
User is notified in real-time about significant changes in sales volume for top-selling titles.
Given the system monitors sales volume for top-selling titles, when there is a significant change (increase/decrease) in sales volume compared to the previous season, then an alert is sent to the user immediately, including specific data on the title and sales change percentage.
User receives a summary of sales trends and alerts at the end of each season.
Given the conclusion of a seasonal period, when the system aggregates the sales data, then the user receives a comprehensive summary alert detailing significant trends and any alerts that occurred during that season.
User can customize alert settings for different genres of books in their inventory.
Given the user has access to alert settings, when they customize thresholds for various genres, then alerts should be triggered based on changes in sales patterns specific to those genres.
User tests the alert configuration settings before using the system in a live environment.
Given the user is in the alert configuration tab, when they use the test function for alerts, then the system should deliver a test notification to ensure the alert mechanism is operational and correctly configured.
User updates the alert thresholds as market trends shift and provides feedback.
Given the user identifies a need to adjust threshold levels based on changing market conditions, when they successfully update the thresholds, then the updated settings should be reflected in the alert system and tested successfully to confirm alerts function as intended.
Sales Data Export Options
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User Story
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As a small publishing house director, I want to export seasonal sales data so that I can compile reports for our sales team and stakeholders.
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Description
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The Seasonal Comparison Charts should offer functionality for users to export their analyzed sales data into various formats such as CSV, PDF, or Excel. This feature is essential for users who need to share insights with stakeholders, compile reports, or conduct further analysis in other tools. By enabling easy exportation of data, users can enhance their collaborative efforts and improve reporting efficiency, making data-driven decisions more accessible across the organization.
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Acceptance Criteria
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Exporting sales data for quarterly review meeting
Given the user has selected specific seasonal sales data, When the user chooses to export the data, Then the system shall generate and download a CSV file with the selected data fields accurately included.
Sharing analyzed sales data with stakeholders
Given the user has analyzed seasonal sales data, When the user opts to export the data into a PDF format, Then the system shall create a well-formatted PDF document that includes charts and tables reflecting the seasonal sales information.
Conducting further analysis in external tools
Given the user has selected the desired time frame for seasonal sales data, When the user selects the Excel export option, Then the system shall provide an Excel file that includes all relevant sales metrics ready for further analysis.
Reviewing exported data for accuracy
Given the user has exported the sales data, When the user opens the exported file, Then all metrics in the exported file must match the data presented in the Seasonal Comparison Charts without any discrepancies.
Ensuring data is accessible for non-technical stakeholders
Given the user exports sales data in PDF format, When the PDF is opened by a non-technical stakeholder, Then the stakeholder must be able to easily interpret the charts and tables without requiring technical assistance.
Evaluating the export options' performance
Given the user initiates an export of sales data, When the export process completes, Then the system shall perform the export operation within an acceptable time frame of less than 5 seconds for CSV and PDF formats and 10 seconds for Excel format.
Inventory Adjustment Recommendations
This feature suggests optimal adjustments to inventory levels based on seasonal trends and historical data analysis. By automatically recommending stock levels for various titles, users can ensure they are aligned with market demand, ultimately enhancing customer satisfaction and sales.
Requirements
Automated Data Collection
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User Story
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As a bookstore owner, I want the system to automatically collect inventory and sales data from all my sales channels so that I can have a real-time understanding of inventory levels and make informed stock adjustments without spending hours on manual data entry.
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Description
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The Automated Data Collection requirement focuses on the ability of the BookSync platform to gather sales data and inventory levels from various integrated sales channels, such as Amazon and eBay, without manual input. This feature will streamline the inventory management process by ensuring that the data is always up-to-date, providing users with a comprehensive view of their inventory performance across different platforms. Accurate data collection is essential for the effectiveness of the Inventory Adjustment Recommendations feature, as it relies on historical trends and current data to calculate optimal stock levels. This requirement significantly reduces the risk of human error and saves users time, allowing them to focus on strategic inventory decisions.
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Acceptance Criteria
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Data Collection from Amazon and eBay
Given the BookSync platform is connected to both Amazon and eBay, when a sale occurs on either platform, then the sales data and updated inventory levels should be automatically collected and reflected in the BookSync dashboard within 5 minutes.
Real-Time Inventory Updates
Given the sales data is collected from integrated channels, when any changes occur in inventory (either additions or deletions), then the BookSync platform should update the inventory levels in real-time to ensure accurate stock representation across all platforms.
Error Handling for Data Collection
Given the system attempts to collect sales data from an integrated channel, when an error occurs during this process (e.g., API failure), then an error message should be displayed to the user, and a log entry should be created for tracking purposes.
Historical Data Utilization for Recommendations
Given that sales data has been collected over the last 12 months, when the Inventory Adjustment Recommendations feature is accessed, then it should utilize this historical data to provide at least 5 accurate stock level recommendations for trending titles.
User Notification for Inventory Adjustments
Given that the system has made automated recommendations for inventory adjustments, when these adjustments are generated, then the user should receive a notification summarizing the recommended changes via email and within the BookSync platform.
User Interface for Data Collection Overview
Given the Automated Data Collection requirement is implemented, when the user accesses the 'Inventory Overview' dashboard, then they should see a clear section displaying the last successful data collection time and the channels connected to the BookSync platform.
Historical Data Analysis
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User Story
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As a librarian, I want the system to analyze historical sales data so that I can receive recommendations that ensure I have the right titles in stock ahead of peak demand periods, improving our service to customers.
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Description
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The Historical Data Analysis requirement involves developing algorithms that analyze past sales and inventory levels to identify patterns and trends over time. This feature will enable BookSync to provide actionable recommendations for inventory adjustments based on seasonal trends and shifts in customer purchasing behavior. By leveraging historical data, BookSync will be able to forecast demand more accurately, reducing the risk of stockouts and overstock situations. This essential requirement not only enhances the functionality of the Inventory Adjustment Recommendations feature but also empowers users with insights on the best-selling titles, optimal pricing strategies, and timing for promotions.
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Acceptance Criteria
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User uses the Historical Data Analysis feature to generate recommendations for inventory adjustments based on sales patterns from the previous year during peak holiday season.
Given the user has selected the holiday season as the timeframe, When the Historical Data Analysis runs, Then it should produce inventory adjustment recommendations for titles based on historical sales data for the past two years, ensuring at least 90% accuracy against actual sales data from the same period.
A bookstore owner wants to validate if the Historical Data Analysis is capable of identifying trends for best-selling genres over the last five years.
Given the historical sales data from the last five years, When the user runs the analysis on best-selling genres, Then the system should return a ranked list of genres with their corresponding sales volumes and percentage growth for the period, matching 95% with manually verified records.
A librarian checks if the Historical Data Analysis can recommend appropriate stock levels for a title due to a recent surge in demand.
Given a title has seen a 150% increase in sales over the last three months, When the user runs the Historical Data Analysis, Then the system should recommend stock levels that mitigate the risk of stockouts, ensuring the library has at least a 30-day supply based on the recent sales trend.
An independent bookstore needs the Historical Data Analysis to forecast demand for new releases based on historical performance of similar titles.
Given the user inputs data for a new title and historical data for similar titles, When the Historical Data Analysis is executed, Then the system should provide a demand forecast for the new title with a confidence interval of 80% for the upcoming three months.
A small publisher wants to evaluate the effectiveness of pricing strategies based on the Historical Data Analysis features.
Given the historical pricing and sales data available, When the user analyzes the data for pricing strategies, Then the system should generate a report showing the correlation between price changes and sales volume, with at least 85% relevance to previous price adjustment impacts.
A self-publishing author checks the Historical Data Analysis for actionable recommendations on promotional timing.
Given the promotional data and sales history from the last year, When the user inputs their book details into Historical Data Analysis, Then the system should provide insights on the optimal timing for promotions with suggested sales uplift percentages based on past trends, validated with at least 90% alignment to effective promotional strategies.
User-Friendly Interface for Recommendations
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User Story
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As a self-publishing author, I want a simple and clear interface that displays inventory recommendations so that I can quickly understand what titles I need to adjust, making stock management easier for my small operation.
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Description
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The User-Friendly Interface for Recommendations requirement is critical for ensuring that users can easily access and understand the inventory adjustment suggestions made by the platform. This feature will include intuitive dashboards, visual representations of recommendations, and the ability to customize views based on user preferences. User feedback and usability testing will play a vital role in shaping this interface so that it meets the needs of various types of users, from independent bookstore owners to self-publishing authors. A well-designed interface not only enhances user experience but also encourages users to act on the recommendations provided, ultimately improving inventory management efficiency.
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Acceptance Criteria
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User Accessing Inventory Adjustment Recommendations Dashboard
Given a user logs into BookSync, when they navigate to the inventory adjustment recommendations dashboard, then they should see a visually clear layout that displays recommended stock levels for various titles along with seasonal trends and historical sales data.
User Customizing Recommendations View
Given a user is viewing the inventory adjustment recommendations, when they select customization options, then the interface should update to reflect their preferences, displaying only the genres or titles they are interested in.
User Viewing Visual Representations of Recommendations
Given a user is on the inventory adjustment recommendations dashboard, when they view the recommendations, then the system should display visual representations, such as charts or graphs, that effectively communicate stock level suggestions and trends.
User Submitting Feedback on Interface Usability
Given a user has interacted with the inventory adjustment recommendations interface, when they submit feedback on usability, then the system should successfully record the feedback and provide a confirmation message.
User Receiving Notifications for Inventory Adjustments
Given a user has set up notifications, when inventory adjustment recommendations are made, then the user should receive an automated notification via their preferred channel alerting them of the new recommendations.
User Accessing Help Documentation for Recommendations Feature
Given a user is struggling to understand the inventory adjustment recommendations, when they access the help documentation, then they should find clear, step-by-step guides related to using the recommendations feature.
User Analyzing Impact of Recommendations on Inventory Management
Given a user implements the inventory adjustments recommended by the platform, when they review sales data after one month, then they should see an increase in sales and a decrease in stock discrepancies compared to the previous month.
Integration with Sales Analytics
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User Story
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As a small publisher, I want to see how my inventory adjustments impact sales data so that I can make more strategic decisions regarding future book releases and print runs, aligning production with market demand.
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Description
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The Integration with Sales Analytics requirement encompasses the capability for BookSync to merge inventory adjustment recommendations with comprehensive sales analytics. This feature will enable users to see how their inventory levels impact sales performance and identify correlations between stock availability and sales spikes or drops. By providing a cohesive view of sales and inventory data, users can make informed decisions about product stock levels and timing of purchases. This integration is vital for maximizing both sales and customer satisfaction, ensuring that popular titles are readily available to meet consumer demand.
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Acceptance Criteria
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User accesses the inventory adjustment recommendations dashboard and selects a seasonal category to view stock level suggestions based on historical sales data.
Given the user is authenticated and on the recommendations dashboard, When the user selects a seasonal category, Then the system displays inventory adjustment recommendations for titles in that category based on historical sales data.
User correlates inventory levels with sales analytics to understand how stock availability affects sales performance during peak seasons.
Given the user is viewing the sales analytics report, When the user applies a filter for a specific title and selects the period of peak sales, Then the system presents historical sales data alongside current inventory levels for that title.
User modifies inventory levels based on the recommendations provided by the integration with sales analytics, and monitors changes in sales performance.
Given the user applies the recommended adjustments to inventory levels for specific titles, When the user monitors sales performance over the next sales cycle, Then the system shows a positive correlation (increased sales) between adjusted stock levels and sales performance in the analytics report.
User creates a report that summarizes the correlation between inventory recommendations and sales spikes over the last quarter.
Given the user requests a summary report, When the report is generated, Then it includes data points showing inventory adjustments made, corresponding sales spikes, and overall sales growth for the quarter in a clear and concise format.
User receives alerts for titles with low stock levels that are frequently associated with sales spikes based on analytics.
Given the user has set up notification preferences, When the inventory level of a frequently popular title falls below the specified threshold, Then the system sends an alert to the user regarding low stock levels and potential sales impact.
User evaluates the effectiveness of inventory adjustments over time by reviewing a comparative analytics report.
Given the user accesses the performance comparison report, When the user selects the timeframes for before and after the implementation of inventory adjustments, Then the report clearly shows the changes in sales performance attributable to inventory adjustments.
User checks the accuracy of the inventory adjustment recommendations against actual sales data.
Given the user conducts a review of the previous month's sales data, When the user compares the actual sales data with the recommendations given, Then the system highlights discrepancies allowing the user to analyze and refine future recommendations.
Notification System for Recommended Adjustments
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User Story
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As a librarian, I want to receive notifications when it's time to adjust my inventory based on demand so that I can ensure I have enough stock of popular titles during busy times, preventing lost sales.
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Description
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The Notification System for Recommended Adjustments requirement involves creating a mechanism within BookSync that alerts users to critical inventory adjustments based on real-time data analytics and recommendations. Users should receive notifications through various channels, such as email or within the platform, when significant changes in demand are detected. This proactive approach helps users stay on top of inventory needs, allowing quicker implementation of recommended adjustments and minimizing the risk of missed sales opportunities. Effective notifications can also include tips on best practices for managing inventory during peak periods.
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Acceptance Criteria
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User receives a notification when inventory levels for a specific title fall below the recommended threshold due to increased demand during a holiday season.
Given the user has set a threshold for inventory levels, When the stock for a title falls below this threshold, Then the user receives an immediate email notification and an in-platform alert suggesting a recommended adjustment.
Users can view a history of notifications related to recommended inventory adjustments within the platform.
Given the user navigates to the notification history section, When the user selects the filter for inventory adjustments, Then they can see a list of all past notifications, including date, title, and suggested quantities.
The notification system sends alerts for inventory adjustments on a bi-weekly basis to summarize significant trends.
Given the user subscribes to weekly notifications, When the bi-weekly report is generated, Then the user receives a summary email containing recommended adjustments, trends, and inventory health indicators.
Users receive tips on inventory management when they receive notifications about significant stock changes.
Given the system detects a significant inventory adjustment, When the user receives a notification, Then the notification includes a section with best practices for managing inventory during peak periods.
The notification mechanism correctly identifies and prioritizes critical inventory adjustments over minor ones.
Given multiple inventory adjustments are recommended, When the system assesses the urgency of each adjustment, Then only critical adjustments are sent as immediate alerts while minor ones are included in a daily summary.
Users can customize their notification preferences for different titles and types of alerts.
Given the user is in the notification settings section, When they select preferences for specific titles and types of notifications, Then these settings accurately dictate which notifications they receive going forward.
Personalized Notify Hub
This feature allows authors to send targeted notifications to their readers based on interests and previous purchases. Readers can receive personalized alerts about new book releases, exclusive content, or special events, ensuring they are the first to know about important updates from their favorite authors. This not only elevates reader engagement but also fosters a stronger connection between authors and their audiences.
Requirements
User Preference Management
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User Story
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As a reader, I want to select my preferences for notifications so that I only receive updates that are relevant to my interests and avoid unnecessary alerts.
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Description
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The User Preference Management requirement allows readers to set preferences for types of notifications they wish to receive. This feature includes options to choose genres, interests, and notification frequency. By enabling a personalized experience, this requirement directly enhances user satisfaction and increases engagement with the notifications sent by authors. Integration with the existing user profile will ensure that preferences are easily accessible and updatable, providing a seamless experience. Furthermore, it promotes responsibility among authors to send relevant updates, resulting in higher open rates for notifications.
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Acceptance Criteria
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User creates a new preference profile for notifications.
Given the user is logged into their account, when they navigate to the preferences section and select their desired genres, interests, and frequency of notifications, then the new preferences are saved successfully and displayed accurately in the user's profile.
User updates their existing notification preferences.
Given the user has previously set notification preferences, when they modify their preferred genres and save the changes, then the updated preferences should reflect accurately in the user profile and ensure that future notifications align with the new settings.
Authors send notifications based on user preferences.
Given an author is sending a notification, when they select the option to target users based on their preferences, then only those users whose interests match the notification content receive the alert.
User receives notifications that match their preferences.
Given the user has set preferences for notifications, when a relevant new book release occurs in their preferred genre, then the user receives a notification about the release in the designated frequency as selected in their preferences.
User deletes their notification preferences.
Given the user wants to remove their preferences, when they navigate to the preferences section and select the option to delete all preferences, then confirmation is provided, and all preferences are erased, allowing future notifications to go to all users regardless of interest.
System generates insights on notification open rates based on user preferences.
Given that the preference management feature is actively in use, when an author sends notifications aligned with user preferences, then the system should track and report on the open rates of these notifications compared to general notifications.
Real-Time Notification Dispatch
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User Story
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As an author, I want my readers to receive notifications immediately upon release, so that they stay informed and engaged with my new content in real time.
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Description
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The Real-Time Notification Dispatch requirement ensures that notifications sent by authors to their readers are delivered instantly upon triggering events such as new releases or special promotions. This feature relies on efficient cloud messaging and prioritization algorithms to reduce latency and improve delivery success rates. By guaranteeing timely communication, this requirement fulfills readers' expectations for immediate updates. Integration with the notification engine within BookSync will allow real-time monitoring and analytics on delivery rates and user engagement, ensuring continuous improvement of the notification system.
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Acceptance Criteria
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When an author releases a new book and triggers the system, the notification must be sent to all interested readers within seconds of the event.
Given that an author initiates a notification for a new book release, When the notification is triggered, Then all opted-in readers should receive the notification within 5 seconds.
Authors should be able to monitor the real-time success rates of notifications sent to their readers to evaluate engagement levels.
Given that an author sends a notification, When the author checks the notification analytics dashboard, Then the system should display the delivery success rate and engagement metrics within 1 minute of sending the notification.
Readers should receive distinct notifications for new book releases and promotions, ensuring they can differentiate between the types of alerts.
Given that an author sends notifications for different categories (new release, promotion), When a reader receives these notifications, Then each notification should clearly indicate its category (e.g., 'New Release' or 'Special Promotion').
The system must ensure that notifications are not sent to readers who have opted out of receiving certain types of alerts.
Given that a reader has opted out of promotional notifications, When the author sends a promotion alert, Then the opted-out reader should not receive the notification.
In case of a failure in the notification dispatch, the system must provide a fallback mechanism that retries sending the notification.
Given that a notification fails to send initially, When a dispatch failure occurs, Then the system should automatically retry sending the notification up to 3 times within 2 minutes.
The notification system should automatically account for time zone differences, ensuring that readers receive notifications at appropriate local times.
Given that a notification is triggered by an author, When the system sends the notification to readers in different time zones, Then each reader should receive the notification at their local designated time (e.g., no notifications sent at 2 AM local time).
Authors need to personalize the content of notifications based on reader interests to enhance engagement.
Given that an author creates a notification for a new book, When the author selects specific reader interests, Then the notification content should be tailored to reflect those interests and preferences of the selected reader group.
Segmentation for Targeted Messaging
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User Story
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As an author, I want to segment my readers based on their preferences and past purchases so that I can send them tailored notifications that resonate with each segment.
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Description
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The Segmentation for Targeted Messaging requirement enables authors to categorize their readers based on various criteria such as previous purchases, engagement levels, and demographic information. This ability allows authors to send highly targeted messages to particular segments of their audience, increasing the relevance and impact of communications. By utilizing analytics to better understand reader behaviors and preferences, this feature not only enhances user experience but also drives sales and conversion rates through tailored marketing efforts. The integration will require collaborative work with existing database structures to streamline the segmentation process.
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Acceptance Criteria
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Segmenting readers based on purchase history and engagement levels to send tailored notifications about new book releases.
Given that an author has categorized their readers by purchase history and engagement levels, when they initiate a notification for new book releases, then the system should only send alerts to the appropriate segments of readers who have shown relevant interests.
Authors want to customize notifications based on demographic information and user preferences.
Given that an author selects demographic criteria (like age or location) combined with user preferences for notifications, when they send out a notification, then the system should accurately filter and notify only those readers who meet the selected criteria.
Analyzing the effectiveness of segmented notifications in driving reader engagement and sales conversion rates.
Given a period of sending targeted notifications, when the author reviews the analytics, then the system should provide detailed metrics on reader engagement levels and sales conversion rates specific to each segment as compared to previous non-segmented campaigns.
Integrating with existing databases to streamline the segmentation process for authors.
Given that an integration with existing databases is established, when authors access the segmentation feature, then they should find all reader data accurately reflecting their preferences and history in the system without discrepancies.
Enabling bulk notification send feature for segmented audiences.
Given that an author has prepared a segmented list of readers, when they opt to send notifications in bulk, then the system should successfully deliver notifications to all selected segments without any errors in data retrieval or transmission.
Validating the accuracy of segmentation criteria applied by the authors.
Given that an author sets specific segmentation criteria, when they review the reader list generated by the system, then the list should match exactly the intended demographic and engagement parameters defined by the author.
Training users on how to utilize the segmentation feature effectively.
Given that the training session is completed, when authors access the segmentation tool, then they should be able to create, modify, and implement segment criteria independently without needing further support.
Analytics Dashboard for Notification Performance
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User Story
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As an author, I want to see analytics about my notifications so that I can optimize my messaging strategy and improve engagement with my readers.
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Description
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The Analytics Dashboard for Notification Performance requirement provides authors with insights into the effectiveness of their notifications. This feature displays metrics such as open rates, click-through rates, and reader engagement levels. By offering an intuitive interface with visual representations of data, authors can identify trends and assess which types of notifications resonate most with their audience. The data-driven insights empower authors to refine their messaging strategies effectively, ensuring a higher return on investment in reader engagement efforts. Integration with analytics tools will enable real-time updates on notification performance measures.
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Acceptance Criteria
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Authors want to analyze the performance of their latest notification campaign to understand reader engagement and interest levels.
Given that an author has sent notifications to their readers, When they access the analytics dashboard, Then they should see real-time metrics for open rates and click-through rates displayed visually with graphs and statistics.
An author notices high open rates but low click-through rates on certain types of notifications and wants to assess overall engagement levels to refine future messaging.
Given the author has metrics for notifications over the past month, When they filter by notification type in the analytics dashboard, Then they should see engagement statistics such as total clicks and engagement rates for each type of notification.
An independent bookstore wants to track how readers respond to notifications about new book releases to improve marketing strategies.
Given that the bookstore has sent out notifications regarding new releases, When they evaluate the analytics dashboard, Then they should be able to view detailed performance analytics, including the number of readers notified and the engagement rates specific to those notifications.
A self-publishing author seeks to see how their notifications perform over time to judge the effectiveness of different messaging strategies.
Given that the author has set up several notification campaigns, When they access historical data in the analytics dashboard, Then they should be able to view trends in opening rates and engagement over a specified period.
A publisher wants to compare engagement metrics across different authors to determine which notifications are most effective.
Given multiple authors are using the analytics dashboard, When they select comparison metrics for different authors, Then they should see a side-by-side analysis of notification performance, including open rates and click-through rates.
An author needs to receive instant alerts when their notification campaigns achieve significant performance metrics.
Given that an author has set performance thresholds for notifications, When a notification campaign meets or exceeds these thresholds, Then the author should receive an automated alert through the system indicating the results.
Opt-In/Opt-Out Management
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User Story
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As a reader, I want to easily manage my notification preferences so that I can quickly opt-in or opt-out according to my interests and needs.
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Description
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The Opt-In/Opt-Out Management requirement allows readers to join or leave the notification list easily according to their desires. It includes options to adjust notification preferences, ensuring compliance with privacy regulations and providing users with control over their engagement. By allowing an easy opt-in and opt-out process, this requirement minimizes the risk of reader fatigue and disengagement, fostering a supportive environment for the author-reader relationship. This will be integrated into the user account settings and will include confirmations for actions to ensure transparency and user trust.
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Acceptance Criteria
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Opt-In Process for Notifications
Given a reader has an account on BookSync, When they navigate to the notification settings and select 'Opt-In', Then they should receive a confirmation message indicating successful subscription to notifications, and their notification preferences should be updated accordingly.
Opt-Out Process for Notifications
Given a reader is currently subscribed to notifications, When they choose the 'Opt-Out' option in their account settings, Then they should receive a confirmation message indicating successful unsubscription from notifications, and their notification preferences should be updated to reflect this change.
Edit Notification Preferences
Given a reader wants to adjust their notification topics, When they access the notification settings and make specific selections to update their preferences, Then those changes should be saved, and a confirmation message should be displayed, reflecting the newly selected options.
Compliance with Privacy Regulations
Given the Opt-In/Opt-Out Management feature is in place, When a reader opts in or out, Then the system should log the action with a timestamp and ensure that users have access to their data processing choices as per privacy regulations.
Duplicate Email Prevention
Given a reader attempts to opt in using an email already registered, When they submit the opt-in request, Then the system should display an error message indicating the email is already subscribed, preventing duplication in the notification list.
Accessibility for All Users
Given that BookSync serves users of varied technical skills, When a reader navigates to the notification settings, Then the process for opting in or out and adjusting notification preferences should be clearly labeled and simple to follow, ensuring usability for all users regardless of technical experience.
Exclusive Content Compartments
Authors can create compartments for exclusive content accessible only to their readers who opt-in. This may include behind-the-scenes looks at their writing process, bonus chapters, or author interviews. By offering unique content directly through BookSync, authors enhance loyalty among readers and create a sense of belonging that encourages continued support.
Requirements
Exclusive Content Creation
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User Story
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As an author, I want to create compartments for exclusive content so that my loyal readers can access behind-the-scenes looks at my writing process and bonus materials that enhance their reading experience.
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Description
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Authors must be able to create compartments for exclusive content that can be accessed only by readers who opt-in. This feature should enable authors to upload various types of media, such as bonus chapters, behind-the-scenes content, and interviews. The integration with the existing BookSync platform should ensure that this content is easy to manage and distribute, enhancing the author’s ability to engage with their readership. This functionality is critical in fostering reader loyalty and community by providing unique insights into the author’s work and process.
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Acceptance Criteria
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Authors create a new exclusive content compartment successfully through the BookSync platform, enabling them to organize various types of media for their readers.
Given an author is logged into the BookSync platform, when they navigate to the 'Exclusive Content' section and create a new compartment with a title and description, then the new compartment should be created and visible in their exclusive content list.
Authors upload different media types to their exclusive content compartment, ensuring diverse content is available for opt-in readers.
Given an author has an existing exclusive compartment, when they upload media files such as bonus chapters, behind-the-scenes videos, and author interviews, then all uploaded media should be successfully stored and accessible to eligible readers.
Readers opt-in to access exclusive content compartments, ensuring only engaged readers can view the additional material.
Given a reader is on the author's profile page, when they opt-in for exclusive content, then the reader should receive a confirmation notification and gain access to the author's exclusive content compartment.
Authors manage their existing exclusive content compartments easily, ensuring simple edits and updates.
Given an author is managing their exclusive compartments, when they edit the title or description and save changes, then the updated title and description should reflect immediately in their compartment overview.
Authors receive analytics on how many readers have opted in to their exclusive content, fostering a better understanding of reader engagement.
Given an author has exclusive content, when they view their analytics dashboard, then they should see the total number of opt-ins and a breakdown of media engagement statistics for each uploaded item.
Authors share exclusive content with their readers via a direct link, promoting their compartments effectively.
Given an author has created an exclusive content compartment, when they generate a shareable link, then the link should direct readers to the opt-in page for their exclusive content without errors.
Opt-In Management System
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User Story
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As a reader, I want to opt-in to receive exclusive content from my favorite authors so that I can access special insights and bonus materials that deepen my connection with their work.
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Description
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The system must incorporate a method for readers to opt-in to receive exclusive content from authors. This feature should allow readers to easily subscribe or unsubscribe to specific authors in order to receive updates and notifications when new exclusive content is available. The opt-in management needs to seamlessly integrate with the user accounts within BookSync to maintain user preferences and ensure that authors are informed of their subscriber base, creating a robust channel of direct communication between authors and readers.
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Acceptance Criteria
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Reader opts in to exclusive content from a specific author through the BookSync platform.
Given a registered reader, when they navigate to an author's profile and click 'Opt-In', then they should receive a confirmation message and the author should see an updated subscriber count.
Reader opts out from receiving exclusive content from an author they previously subscribed to.
Given a registered reader who is subscribed, when they click 'Opt-Out' on the author's exclusive content section, then they should receive a confirmation message and their status should reflect unsubscribed in the user account settings.
Authors access the list of readers who have opted in for their exclusive content.
Given an author logged into their BookSync account, when they navigate to the 'Subscribers' section, then they should see a list of readers who have opted in, along with their email notifications preferences.
Reader receives a notification when new exclusive content is made available by an author.
Given a reader who has opted in, when the author publishes new exclusive content, then the reader should receive an email notification within one hour of publishing.
Authors send a direct communication to their subscribers through the BookSync platform.
Given an author with at least one subscriber, when they compose a message and send it via the platform, then all opted-in readers should receive the message without errors.
The system maintains the privacy of subscriber information for authors.
Given a subscriber has opted in, when an author views their subscriber list, then the author should only see usernames or pseudonyms without any personal identifiable information.
Content Access Control
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User Story
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As an author, I want to ensure that only my subscribed readers can access my exclusive content so that I can provide them with valuable insights while protecting my intellectual property.
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Description
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There should be a secure mechanism in place to manage and control access to the exclusive content compartments created by authors. This feature must ensure that only those readers who have opted in can access this content, preventing unauthorized access and maintaining the value of exclusivity. The implementation should include user authentication and verification processes to ensure that content distribution is secure and tailored for targeted audiences, ultimately enhancing author-reader trust and satisfaction.
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Acceptance Criteria
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User Authentication for Exclusive Content Access
Given a user who opts in for exclusive content, when they log into BookSync, then the system should verify their credentials and grant access only if they are authenticated.
Access Control for Exclusive Content Compartments
Given a reader has opted in to receive exclusive content, when they attempt to access a content compartment, then they should only see content relevant to their opt-in status.
Unauthorized Access Prevention
Given a reader who has not opted in, when they attempt to access exclusive content, then they should receive a notification stating that they do not have permission to view the content.
Content Verification upon Access
Given a user accesses exclusive content, when the content is loaded, then the system should verify the user's opt-in status before displaying the content.
Audit Trail for Content Access
Given the exclusive content has been accessed, when an admin views the access records, then they should see a detailed log of who accessed which content and when.
Dynamic Content Updates for Opted-in Users
Given an author updates exclusive content, when the opted-in readers refresh their access page, then they should see the most recent version of the exclusive content without needing to reauthenticate.
User Notification for Content Availability
Given new exclusive content has been posted by the author, when the opted-in readers log into the platform, then they should receive a notification about the new content available for them.
Content Notification System
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User Story
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As a reader, I want to receive notifications when my favorite authors release new exclusive content so that I don’t miss out on any updates or bonus materials.
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Description
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A notification system must be developed to alert readers whenever new exclusive content is added to their opted-in compartments. This feature should provide customizable notification preferences, enabling readers to choose their preferred method of communication (email, in-app notification, etc.). The goal is to keep readers engaged and informed about updates, thereby improving content consumption rates and overall author engagement within the BookSync platform.
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Acceptance Criteria
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Notification for Newly Added Exclusive Content to Reader Compartments
Given a reader has opted in for exclusive content notifications, when new exclusive content is added to their compartment, then the reader should receive a notification via their selected communication method (email or in-app) within 5 minutes of content being published.
Customizable Notification Preferences Setup
Given a reader accesses the notification settings, when they choose their preferred method of notification (email or in-app), then these preferences should be saved and applied for all future notifications regarding exclusive content updates.
Notification Delivery for Multiple Readers
Given multiple readers have opted in for exclusive content notifications in a compartment, when new exclusive content is added, then all opted-in readers should receive individual notifications as per their selected communication method within 5 minutes of content publication.
User Experience with Notification Opt-in Process
Given a new reader visits the exclusive content compartment, when they opt-in for notifications, then they should receive a confirmation message of their subscription preferences immediately after.
Testing Notification Content Accuracy
Given a new exclusive content notification is generated, when a reader receives this notification, then the notification should accurately reflect the title and description of the new content added.
Error Handling for Notification Failures
Given a reader has opted in for notifications, when there is a failure in sending a notification (email or in-app), then the system should log an error and retry sending the notification within a defined timeframe.
Monitoring Notification Engagement Metrics
Given notifications are sent for exclusive content updates, when analyzing the usage statistics, then the system should track and report the engagement rate of readers opening and interacting with these notifications.
Analytics Dashboard for Authors
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User Story
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As an author, I want to access analytics on my exclusive content so that I can understand my readers’ preferences and improve my future offerings based on their interests.
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Description
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An analytics dashboard should be created for authors to track engagement metrics related to their exclusive content. This feature will enable authors to see which content is most popular among their readers, track opt-in rates, and understand reader behavior. The insights derived from this dashboard will help authors make data-driven decisions to enhance their content strategy, improving reader engagement and loyalty in the long term.
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Acceptance Criteria
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Analytics Dashboard for Authors User Access and Functionality Validation
Given an author has logged into the BookSync platform, When they navigate to the 'Analytics Dashboard', Then they should see an overview of their exclusive content engagement metrics, including total views, likes, and shares, along with the number of opt-ins.
Engagement Metrics Display on Analytics Dashboard
Given an author is viewing their Analytics Dashboard, When they inspect the engagement metrics section, Then they should be able to see metrics updated in real-time, reflecting user interactions with exclusive content within a 5-minute interval.
Tracking of Exclusive Content Popularity Over Time
Given an author accesses the Analytics Dashboard for a specific time period, When they select a date range for their exclusive content, Then the dashboard should display a graph representing user engagement trends, allowing authors to identify their most popular pieces of content over that timeframe.
Opt-in Rate Calculation on Dashboard
Given an author is on the Analytics Dashboard, When they look at the opt-in data for their exclusive content, Then they should see a percentage calculated accurately based on total viewers versus those who opted in, updated in real-time.
User Behavior Insights Linking to Engagement Strategies
Given an author views the user engagement data for their exclusive content, When they access insights on reader behavior, Then they should receive recommendations based on the analytics, such as suggested types of additional content to create or promotional strategies.
User Interface Clarity and Usability
Given an author has opened the Analytics Dashboard, When they navigate through various sections, Then all elements should be easily identifiable and intuitive, allowing authors to interact with the data without requiring additional assistance or guidance.
Dashboard Accessibility Across Devices
Given an author uses different devices (desktop, tablet, mobile), When they access their Analytics Dashboard, Then the dashboard should be fully functional and visually coherent on all devices, ensuring a seamless user experience.
User Experience Enhancement
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User Story
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As a reader, I want an easy-to-navigate interface for accessing exclusive content so that I can quickly find and enjoy the materials offered by my favorite authors without any hassle.
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Description
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The overall user experience related to accessing exclusive content should be enhanced by ensuring ease of navigation, intuitive interfaces, and minimal barriers to entry. This requirement involves optimizing the layout and design of exclusive content compartments so that it's easy for readers to find and access the material. Streamlining the user journey will foster higher engagement rates and satisfaction among both readers and authors on the BookSync platform.
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Acceptance Criteria
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Navigating to Exclusive Content Compartments through the Main Menu
Given that an author has set up exclusive content compartments, When a reader logs into BookSync and clicks on the 'Exclusive Content' link in the main menu, Then the reader should be directed to a dedicated page displaying all available exclusive content compartments for that author.
Searching for Exclusive Content Using Filters
Given that a reader is on the exclusive content page, When they apply filters such as 'Bonus Chapters' or 'Author Interviews', Then the page should display only the compartments that match the selected filters without any delays.
Accessing Exclusive Content on Mobile Devices
Given that a reader is accessing BookSync on a mobile device, When they navigate to an exclusive content compartment, Then the layout should adjust appropriately, ensuring all content is easily readable and navigable.
Opt-in Subscription Process for Exclusive Content
Given that a reader wants to access exclusive content, When they click the opt-in toggle on the author’s page, Then they should receive a confirmation message, and the content should become accessible within 5 seconds.
Engagement with Exclusive Content
Given that a reader has accessed an exclusive content compartment, When they interact (like, comment, or share) with the content, Then their engagement metrics should be recorded in the author's dashboard in real-time.
User Feedback on Exclusive Content Experience
Given that a reader has accessed exclusive content, When they complete an exit survey, Then the feedback should be collected and stored for analysis without any errors.
Feedback Loop Functionality
A built-in feedback system that lets readers directly communicate their thoughts and suggestions about an author’s work. By fostering an environment for open dialogue, authors can gauge reader reactions and make adjustments to forthcoming projects, resulting in an evolving relationship that values reader input and satisfaction.
Requirements
Reader Feedback Submission
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User Story
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As a reader, I want to easily share my thoughts and feedback about the books I read so that the authors can understand my preferences and improve their future works.
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Description
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The Reader Feedback Submission requirement focuses on implementing a straightforward mechanism for readers to provide feedback on an author's work directly within the BookSync platform. This feature will allow readers to leave comments, ratings, and suggestions tied to specific books, creating a repository of reader insights that authors can access. By facilitating real-time communication between readers and authors, it enhances user engagement and satisfaction, helping authors understand their audience's preferences and make informed decisions for future publications. Integration will require a user-friendly interface for feedback entry and a notification system to alert authors of new suggestions, ensuring ongoing dialogue and improvement of their works.
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Acceptance Criteria
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Reader submits feedback on an author's book through the BookSync platform while browsing their library.
Given that the user is logged into BookSync, when they navigate to the specific book's page and submit a rating and comment, then the feedback should be saved in the system and associated with the corresponding book.
Author receives notifications of new feedback submissions regarding their books.
Given that an author has received feedback from a reader, when the feedback is submitted, then the author should receive a real-time notification within their dashboard indicating new reader feedback.
Reader views past feedback submissions on a specific author's book.
Given that a reader is viewing a specific book's page, when they access the feedback section, then they should see a list of all previous feedback submitted by other readers for that book.
Reader edits their feedback submission on a specific book.
Given that the reader has previously submitted feedback, when they navigate to their feedback and choose to edit it, then they should be able to modify their comment and rating, and save the changes successfully.
Author analyzes the feedback received to determine trends and insights for future work.
Given that the author has received multiple feedback submissions for their book, when they access the feedback analytics section, then they should be able to view categorized insights, including average ratings and common themes expressed in the comments.
System handles and displays error when feedback submission fails.
Given that a user tries to submit feedback but the submission fails due to a server error, when the user attempts to submit again, then they should receive an appropriate error message and an option to try again later.
Feedback Analytics Dashboard
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User Story
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As an author, I want to access a dashboard that summarizes reader feedback so that I can quickly understand reader preferences and adapt my writing based on insights.
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Description
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The Feedback Analytics Dashboard requirement outlines the need for a centralized analytics feature that authors can use to analyze the feedback received from readers. This dashboard will display aggregated feedback data, including trends in ratings, common themes in comments, and overall reader satisfaction scores. By providing visual representations of feedback, such as charts and graphs, authors will be better equipped to interpret reader sentiment and adjust their writing accordingly. This contributes to a more informed writing process and strengthens the relationship between authors and their readers, ultimately leading to higher-quality content and increased sales.
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Acceptance Criteria
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Authors access the Feedback Analytics Dashboard to review feedback received from readers after a book release.
Given the author is logged into BookSync, when they navigate to the Feedback Analytics Dashboard, then they should see aggregated feedback data, including average ratings, common themes from comments, and overall reader satisfaction scores displayed clearly in visual formats.
Authors wish to identify trends in reader feedback over time to inform future writing projects.
Given the author is on the Feedback Analytics Dashboard, when they select a specific time range, then the dashboard should update to display trends in ratings and key themes across the chosen period, allowing for effective analysis.
An author needs to view detailed feedback from a specific reader to understand their perspective better.
Given a reader's feedback is part of the aggregated data, when the author clicks on the feedback section of the dashboard, then they should be able to view detailed individual comments and suggestions for that specific reader.
Authors want to export feedback insights for offline review or sharing with their team.
Given the author is viewing the aggregated feedback on the Dashboard, when they click on the export button, then they should be able to download the feedback data as a CSV or PDF file without errors.
Authors need to compare feedback and satisfaction scores before and after implementing changes based on prior feedback.
Given the author has made updates to their writing based on feedback, when they access the Feedback Analytics Dashboard, then they should be able to view side-by-side comparisons of reader satisfaction scores before and after implementing those changes.
An author wants to receive real-time notifications when new feedback is submitted.
Given the author has enabled notification settings, when new feedback is received, then the author should receive an immediate notification through the BookSync interface and their registered email.
An author seeks to customize the dashboard display to prioritize certain types of feedback.
Given the author is on the Feedback Analytics Dashboard, when they select customization options for the displayed data, then the dashboard should reflect their preferences by rearranging or hiding sections according to their selection.
Notification System for Feedback
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User Story
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As an author, I want to receive notifications when I get new feedback so that I can promptly engage with my readers and consider their input in my upcoming projects.
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Description
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The Notification System for Feedback requirement is designed to inform authors promptly when new feedback is submitted by readers. This functionality will involve real-time notifications through the platform, allowing authors to stay updated without needing to check the dashboard continuously. Notifications can be customized based on author preferences—whether they want alerts for all feedback received or a summary at the end of the week. This proactive approach ensures authors are always aware of reader sentiments, fostering a dynamic and responsive writing environment and allowing them to engage with their audience more effectively.
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Acceptance Criteria
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Notification received when new feedback is submitted by the reader.
Given an author has an active account and is receiving feedback, when a reader submits feedback, then the author should receive a real-time notification via the platform indicating the new feedback submission.
Customization of notification preferences by the author.
Given an author has access to their account settings, when they choose to customize their notification preferences, then the system should allow them to select options for 'immediate notifications' or 'weekly summary' and save these preferences successfully.
Authors receiving notifications through different channels.
Given an author has multiple communication channels linked to their account, when new feedback is submitted, then the author should receive a notification through their preferred channels such as email, SMS, or in-app alert as per their settings.
Authors reviewing feedback and replying to readers.
Given an author has received feedback notifications, when they access the feedback section, then they should be able to view all submitted feedback, reply to readers, and see the status of their responses (e.g., replied, not replied).
Authors tracking feedback notification history.
Given an author is using the notification system, when they check their notification history, then they should be able to view all past feedback notifications along with timestamps, indicating when each notification was received.
System handles high volume of feedback submissions effectively.
Given a high number of feedback submissions occur simultaneously, when feedback is submitted, then the notification system should still deliver notifications accurately and without delay to the respective authors.
Feedback Categorization System
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User Story
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As an author, I want to categorize reader feedback based on specific themes so that I can focus on the areas of my writing that need improvement.
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Description
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The Feedback Categorization System requirement is aimed at implementing a classification approach that organizes feedback submissions into relevant categories such as 'Content Quality,' 'Character Development,' 'Plot Pacing,' and more. This categorization will allow authors and their teams to filter feedback based on specific aspects of their work, making it easier to identify strengths and areas for improvement. By categorizing feedback, authors can focus on particular elements of their writing and prioritize changes based on reader insights, resulting in more targeted revisions and better meeting reader expectations.
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Acceptance Criteria
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Feedback Categorization for Reader Comments
Given a reader submits feedback, When the feedback is submitted, Then the feedback should be categorized into one of the predefined categories such as 'Content Quality,' 'Character Development,' or 'Plot Pacing.'
Filter Feedback by Category
Given a list of categorized feedback, When an author selects a category to filter, Then the system should display only the feedback belonging to the selected category, containing accurate totals for each category.
Visualization of Feedback Trends
Given categorized feedback over a specified time frame, When the author views the feedback dashboard, Then the system should display visual trends indicating the proportion of feedback in each category along with summary insights.
Search Functionality within Categories
Given feedback organized into categories, When an author performs a search within a category, Then the system should return relevant feedback that matches the search query within that specific category.
Feedback Submission Confirmation
Given a reader submits feedback, When the submission is successful, Then the system should provide a confirmation message to the reader indicating their feedback has been successfully categorized and submitted.
Reporting and Exporting Feedback Data
Given the categorized feedback, When an author requests a report, Then the system should generate a downloadable report containing feedback statistics by category, including total counts and highlights.
Role-based Access to Feedback Categories
Given multiple user roles within the author’s team, When a user logs in, Then the system should restrict access to feedback categories based on the user's assigned role, ensuring appropriate visibility and responsibility for feedback processing.
Reader Profile Integration
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User Story
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As a reader, I want to create a profile that reflects my reading preferences so that authors can better understand who their audience is and tailor their works to meet our interests.
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Description
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The Reader Profile Integration requirement focuses on allowing readers to create profiles linked to their feedback submissions. Each profile will contain information about the reader's preferences, reading history, and feedback contributions, fostering a more personalized interaction between the readers and authors. This integration will help authors understand the demographics and preferences of their audience, enabling them to tailor their writing to align with reader interests. Additionally, it will provide insight into the engagement levels of different reader segments, which can inform marketing strategies and promotional efforts.
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Acceptance Criteria
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Reader Profile Creation and Customization
Given a reader who accesses the feedback loop, when they choose to create a profile, then they must be able to input their preferences, upload a profile picture, and save their information successfully.
Linking Feedback to Reader Profiles
Given a reader with a created profile, when they submit feedback on a book, then their feedback should be automatically linked to their reader profile and visible in the author’s dashboard.
Reader Profile Data Retrieval
Given a reader who logs into their account, when they navigate to their profile, then they should be able to view their reading history, submitted feedback, and preferences, all accurately displayed.
Author Access to Reader Profiles
Given an author utilizing the BookSync platform, when they view feedback submitted on their work, then they should have the option to filter feedback by reader profiles to analyze demographic trends.
User Interface for Profile Management
Given a reader using the BookSync platform, when they attempt to edit their profile, then the user interface should provide intuitive navigation and options for updating preferences and feedback contributions without errors.
Feedback Submission with Profile Verification
Given a reader who is submitting feedback, when they provide input and submit it, then the system should validate that their profile is active and correctly linked before the feedback is accepted.
Engagement Insight Analytics for Authors
Given an author reviewing their reader feedback, when they access the analytics tool, then they should receive insights on engagement levels and demographics of their feedback contributors accurately represented in the report.
Event Announcement Stream
An easy-to-use platform where authors can share upcoming events such as book signings, readings, or virtual meet-and-greets. Readers can subscribe to specific authors to receive real-time updates, ensuring they never miss an opportunity to engage with the authors they love. This feature helps promote attendance and fosters community among readers.
Requirements
Real-time Event Updates
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User Story
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As a reader, I want to receive real-time notifications about my favorite authors' upcoming events so that I can plan to attend and engage with them.
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Description
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The Real-time Event Updates requirement ensures that authors can post their event details on the BookSync platform instantly. This functionality will notify subscribers in real-time through push notifications and emails whenever an author they follow announces a new event. The requirement integrates seamlessly with the user interface, allowing authors to easily add, edit, or remove events, thus keeping their followers updated constantly. This feature is crucial as it drives engagement between authors and readers, ensuring that readers don’t miss any opportunities to connect with their favorite authors and promotes event attendance through immediate outreach.
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Acceptance Criteria
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A user subscribes to an author on the BookSync platform and receives a notification when the author posts a new event.
Given the user is subscribed to an author, when the author posts a new event, then the user should receive a push notification and an email within 5 minutes of the event being posted.
An author adds a new event using the BookSync platform, intending to notify all followers instantly.
Given the author is logged into their BookSync account, when they create a new event and click 'Notify Followers', then all subscribed users should receive notifications of the new event in real-time.
A user edits the details of an upcoming event that they previously posted on the BookSync platform.
Given the author is logged in and accesses their event, when they edit the event and save changes, then all subscribers should receive updated notifications reflecting the new event details within 5 minutes.
An author decides to cancel an upcoming event and notifies their subscribers through the BookSync platform.
Given the author has an upcoming event scheduled, when they cancel the event and notify followers, then all subscribers should receive a notification of the cancellation within 5 minutes.
A user unsubscribes from an author on the BookSync platform and no longer wants event notifications from that author.
Given the user has unsubscribed from the author, when the author posts a new event, then the user should not receive any notifications related to that author's events.
An author wants to verify that their subscribers are receiving notifications for their events accurately.
Given the author posts a new event, when they check the notification settings on their dashboard, then the author should be able to view a log of users who received notifications for that event within the last 30 days.
Subscription Management
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User Story
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As a reader, I want to manage my subscriptions to authors and their events so that I only receive updates that interest me.
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Description
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The Subscription Management requirement allows readers to customize their preferences regarding which authors to follow and what types of events they want to be notified about (e.g., book signings, readings, or virtual events). This feature includes an intuitive subscription interface where users can easily add or remove authors from their list and select their event preferences. The ability to manage subscriptions enhances user experience, as readers receive highly relevant information that aligns with their interests, which fosters a personalized interaction with the platform.
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Acceptance Criteria
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User subscribes to an author for event notifications.
Given a user is logged into their account, when they select an author and choose 'Subscribe', then the author is added to their subscription list and the user receives a confirmation message.
User unsubscribes from an author.
Given a user is logged into their account and has previously subscribed to an author, when they select the author and choose 'Unsubscribe', then the author is removed from their subscription list and the user receives a confirmation message.
User selects event preferences for notifications.
Given a user is logged into their account, when they navigate to the subscription management page and select their preferred event types, then those settings are saved and the user receives a success message.
User views their current subscriptions and preferences.
Given a user is logged into their account, when they navigate to the subscription management page, then they should see a list of all subscribed authors and their selected event preferences displayed accurately.
System sends event notifications to a subscribed user.
Given an event for a subscribed author occurs, when the event is scheduled, then the system sends a notification email to the user who subscribed to that author about the upcoming event.
User changes their event preferences after subscription.
Given a user is logged into their account and has set initial event preferences, when they update their preferences and save, then the changes should be reflected in their account settings and in the next notification sent.
User receives notifications for multiple authors.
Given a user has subscribed to multiple authors, when an event is scheduled for any of those authors, then the user should receive notifications for each relevant event based on their defined preferences.
Event Promotion Insights
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User Story
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As an author, I want to see insights on my event promotions so that I can improve my future events based on reader engagement and preferences.
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Description
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The Event Promotion Insights requirement provides authors with analytical tools to gauge the performance of their announced events. This includes metrics such as the number of subscriber engagements, RSVPs, and follow-up interactions post-event. Authors can utilize this data to assess which types of events resonate most with their audience, enabling them to tailor their future event announcements for improved attendance and engagement. This feature is critical in helping authors refine their event strategies, maximizing reader interaction and attendance at their events.
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Acceptance Criteria
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As an author promoting a book signing event, I want to view a detailed report of engagement metrics for my event announcements so that I can understand my audience's interest and improve future event planning.
Given I have announced an event, when I access the Event Promotion Insights dashboard, then I should see metrics that include the number of subscriber engagements, RSVPs, and follow-up interactions post-event, all displayed in an easy-to-read format.
As an author, I want to analyze the metrics of various types of events I have announced over time so that I can identify trends in reader engagement and attendance.
Given I have multiple event announcements, when I select the 'Historical Data' option in the Event Promotion Insights, then I should be able to filter by event type and see a comparative report of engagement metrics for each event type over the past 12 months.
As an author, I want to receive notifications when there are significant changes in engagement metrics for my events so that I can adapt my strategies in real-time.
Given my event metrics show a sudden drop in RSVPs or engagements, when this occurs, then I should receive an automated notification via email or app alert detailing the change and its percentage.
As an author, I want to understand the demographics of my audience who attended my events so that I can tailor future announcements to better reach my target market.
Given I have a completed event, when I access the demographic analysis feature within Event Promotion Insights, then I should be able to view details such as age groups, geographical location, and previous engagement level of attendees.
As an author, I want to see suggestions for improving my future events based on past performance data so that I can enhance reader engagement.
Given I am reviewing an event's performance metrics, when I analyze the data, then I should be provided with actionable insights and suggestions for future events based on previous RSVPs, engagement rates, and types of events conducted.
As an author, I want to easily share my event metrics with my publisher or team to ensure everyone is aligned on my promotional strategy.
Given I have gathered event insights, when I select the 'Share Report' option, then I should be able to email a comprehensive report of my metrics directly from the platform without needing to export or format data manually.
Event Calendar Integration
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User Story
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As a reader, I want to add my favorite authors' events to my personal calendar so that I can easily keep track of them and plan my attendance.
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Description
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The Event Calendar Integration requirement allows readers to sync events they are interested in with their personal calendars (Google Calendar, iCal, etc.). Upon clicking an event, readers will have the option to add it directly to their calendar, ensuring they never miss an event. This integration enriches the user experience by providing a convenient way for readers to plan their engagement and manage their schedules effectively, thus encouraging higher participation rates at author events.
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Acceptance Criteria
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Readers want to add a scheduled author event to their personal Google Calendar directly from the BookSync platform after browsing the Event Announcement Stream.
Given a reader is logged into their BookSync account, when they click on an event, then they should see an option to add the event to their Google Calendar, and upon selecting it, the event should be successfully added to their calendar with the correct details (date, time, location, etc.).
Users need to sync their BookSync calendar with their iCal so that they can have all event reminders in one place.
Given a reader has opted to sync their BookSync account with iCal, when they accept an invitation to an event, then the event should immediately appear in their iCal with accurate information, and any updates to the event should reflect in iCal as well.
A reader, after clicking on an event in the BookSync Event Announcement Stream, wishes to add the event to their Outlook calendar directly.
Given the reader is on the event details page and is using Outlook, when they click on the 'Add to Outlook Calendar' button, then the event should be added successfully to their Outlook calendar with all correct details and a reminder notification set.
Authors want to ensure that when they create an event, readers are able to add it to any calendar of their choice without errors.
Given an author is creating an event through the BookSync platform, when they save the event with a specific date and time, then readers should be able to find the event listed accurately in the Event Announcement Stream and have the functionality to add it to any supported calendar service without issues.
A librarian wishes to manage their schedule with various upcoming author events by integrating them into their personal calendar.
Given a librarian is viewing a list of upcoming events, when they select multiple events to add to their calendar at once, then all selected events should successfully be added to their calendar of choice in a single, streamlined process without errors, providing easy management of their time.
Automated Event Reminders
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User Story
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As a reader, I want to receive reminders before events I'm attending so that I can ensure I don't forget and make necessary arrangements.
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Description
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The Automated Event Reminders requirement sends out reminder notifications to attendees one day and one hour before an event starts. This feature leverages user preferences from the subscription management system to ensure timely reminders are sent out via the preferred communication channel (SMS, email, or app notification). By implementing automated reminders, the risk of potential attendees forgetting the events is significantly reduced, enhancing the likelihood of higher attendance and engagement at the events.
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Acceptance Criteria
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User subscribes to an author for event notifications.
Given a user subscribes to an author, When an event is scheduled, Then the user should receive a notification 24 hours before the event via their preferred channel (SMS, email, or app notification).
User receives reminders for multiple events for the same author.
Given a user subscribes to multiple events from the same author, When the events are one day away, Then the user should receive separate notifications for each event 24 hours before they start via their preferred channel.
User preference for notification channels is set and updated.
Given a user accesses their notification settings, When they update their preferred communication channel, Then the system should remember the new preference for future notifications.
Events are happening with less than 24 hours notice.
Given an event is scheduled to start in less than 24 hours, When the user is subscribed, Then the user should receive a notification 1 hour before the event via their preferred channel.
User unsubscribes from an author's event notifications.
Given a user unsubscribes from an author, When the author schedules an event, Then the user should not receive any notification for that event.
Testing for users who have not set preferences for notifications.
Given a user has not set their preferred notification channel, When an event is scheduled, Then the system should send a default notification via email 24 hours before the event.
System handles failed notifications due to invalid contact information.
Given a user's contact information is invalid for notifications, When the system attempts to send a reminder, Then the system should log an error and notify the user to update their contact information.
Thank You Outreach
This feature enables authors to send personalized thank-you messages to readers who purchase their books, enhancing the reader's sense of gratitude and loyalty. By acknowledging their support, authors build a more profound connection with readers, encouraging repeat purchases and positive word-of-mouth.
Requirements
Personalized Thank You Message
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User Story
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As an author, I want to send personalized thank-you messages to readers so that I can show my appreciation for their support and encourage them to purchase more of my books in the future.
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Description
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This requirement involves the functionality for authors to create and send personalized thank-you messages to readers who purchase their books. The system will allow authors to draft customizable messages that can include the reader's name, book title, and a personal note. The integration with BookSync will ensure that these messages are automatically triggered upon a purchase, enhancing the reader's experience and fostering loyalty. This feature aims to improve author-reader relationships, leading to increased repeat purchases and positive recommendations. Furthermore, tracking analytics on message engagement (open rates, follow-up purchases) will provide authors with valuable insights on their outreach effectiveness.
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Acceptance Criteria
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Authors can customize their thank-you messages with real-time purchase event triggers.
Given an author has a valid BookSync account, when a reader purchases a book, then the author receives a notification to customize a thank-you message that includes the reader's name and book title.
Automated thank-you messages are sent immediately after a purchase confirmation.
Given a reader completes a purchase, when the transaction is confirmed, then an automated thank-you message is sent to the reader's registered email address within 5 minutes.
Authors can track engagement metrics of their sent messages.
Given an author has sent thank-you messages, when they access the analytics dashboard, then they can view metrics such as open rates and follow-up purchase rates for each message sent.
Authors can include a personal note in their thank-you messages.
Given an author is drafting a thank-you message, when they edit the message, then they have the option to include a personal note that is saved with the message and displayed to the reader upon sending.
Thank-you messages are personalized and error-free.
Given an author composes a thank-you message, when the message is set to be sent, then the final message must correctly display the reader's name and book title without any spelling or grammatical errors.
The system allows authors to preview the thank-you message before sending.
Given an author is ready to send a thank-you message, when they select the preview option, then they should see a final version of the message as it will appear to the reader before approval.
Authors can schedule thank-you messages to be sent at a desired time post-purchase.
Given an author wants to send a thank-you message at a later time, when they select the scheduling option, then they can choose a date/time for the message to be automatically sent after the purchase.
Message Scheduling and Automation
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User Story
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As an author, I want to schedule my thank-you messages so that I can automate the outreach process and ensure timely communication with my readers without manual effort.
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Description
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This requirement focuses on enabling authors to schedule their thank-you messages for delivery at specific times after a purchase. The system will allow users to set time delays (e.g., 1 day, 1 week) to send these messages automatically, ensuring timely outreach without manual intervention. By automating this process, authors can maintain engagement with their readers without taking extra time from their busy schedules. This will also help optimize engagement by timing the message delivery based on reader behavior or preferences, further enhancing the effectiveness of the thank-you outreach.
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Acceptance Criteria
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Author schedules a thank-you message to be sent 1 day after a purchase is made by a reader.
Given the author has drafted a thank-you message, when they schedule the message for 1 day after purchase, then the system should automatically send the message exactly 24 hours after the purchase event without additional input from the author.
An author wants to change the scheduled delivery time of a thank-you message after it has been set.
Given the author has previously scheduled a thank-you message, when they modify the delivery time to 1 week after purchase, then the system should update the scheduled time accordingly and confirm the change to the author.
A reader makes a purchase, and the author wants to check whether the thank-you message is delivered as scheduled.
Given a reader has purchased a book, when 1 day has passed since the purchase, then the author should be able to verify that the thank-you message was sent successfully, and the system should log this delivery.
Authors are utilizing the system over a period, tracking engagement based on the timing of their thank-you messages.
Given the author has sent thank-you messages at different intervals, when they review the engagement analytics, then the system should display actionable insights on reader response rates correlated with message timing.
An author wants to send a thank-you message with a specific personalized touch based on the reader's buying pattern.
Given the author has access to the reader's purchase history, when they schedule a thank-you message, then the system should allow them to personalize the message template with data from the reader’s profile.
The system needs to handle potential delivery errors when sending thank-you messages automatically.
Given that a thank-you message failed to send due to a system error, when the system retries delivery, then it should attempt to resend the message up to 3 times before logging a failure and notifying the author.
An author receives feedback on the effectiveness of their thank-you messages after implementing scheduling.
Given an author has implemented scheduled thank-you messages, when they request feedback reports, then the system should provide metrics on reader engagement and repeat purchase rates post-message delivery.
Analytical Feedback on Outreach Effectiveness
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User Story
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As an author, I want to access analytics on my thank-you messages so that I can evaluate their effectiveness and make improvements where needed to enhance reader engagement.
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Description
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This requirement entails the development of an analytics dashboard that provides authors with insights into the effectiveness of their thank-you outreach efforts. The dashboard will track metrics such as message open rates, click-through rates, and follow-up purchase patterns. This feedback mechanism is essential for authors to understand the impact of their thank-you messages on reader engagement and loyalty. By analyzing this data, authors can adjust their messaging strategies to improve their outreach effectiveness and drive business growth.
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Acceptance Criteria
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Authors access the analytics dashboard after sending personalized thank-you messages to readers to evaluate the effectiveness of their outreach efforts.
Given an author has sent thank-you messages to readers, When the author accesses the analytics dashboard, Then the dashboard should display the total number of messages sent, open rates, and click-through rates for each message.
The analytics dashboard should track and report the follow-up purchase patterns of readers who received thank-you messages.
Given an author views the follow-up purchase data, When the analytics dashboard retrieves purchase data, Then it must show the number of purchases made by readers who received thank-you messages within 30 days of receipt.
Authors need to adjust their messaging strategies based on the insights gained from the dashboard metrics.
Given the author analyzes the metrics on the analytics dashboard, When the author identifies messages with low open rates, Then the system should provide recommendations for optimizing those messages based on successful outreach practices.
Authors want to compare the effectiveness of different outreach campaigns over time.
Given an author selects a date range on the analytics dashboard, When the dashboard generates a report, Then it must compare open rates and purchase patterns for multiple thank-you outreach campaigns within that selected range.
The analytics dashboard needs to be user-friendly for authors with varying technical skills.
Given an author with basic technical knowledge accesses the dashboard, When they navigate through the dashboard's features, Then they should find the interface intuitive, with tooltips and help options available for any complex metrics.
Authors want to see trends in engagement and purchases based on seasonal factors.
Given an author requests historical data for a specific season, When the dashboard provides insights, Then it must display trends in open rates, click-through rates, and follow-up purchase patterns correlated with that season.
The analytics dashboard should provide accessible data export options for authors.
Given an author wants to share their outreach effectiveness data, When they select the export option, Then the dashboard should allow them to download the metrics in CSV and PDF formats.
Integration with Sales Channels
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User Story
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As an author, I want the thank-you outreach feature to integrate with my sales channels so that I can automatically send messages to readers without needing to manually input purchase data.
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Description
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This requirement mandates the integration of the thank-you outreach feature with BookSync's existing sales channels. The feature should automatically gather purchase data from integrated platforms like Amazon and eBay, triggering personalized thank-you messages based on that data. The seamless integration is crucial for ensuring a streamlined user experience and ensuring that authors can efficiently manage thank-you outreach without needing to input data manually. This will facilitate scalability for authors with increasing sales and allow for timely and accurate message delivery to their readership.
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Acceptance Criteria
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Auto-triggered Thank-You Messages upon Purchase Confirmation from eBay
Given an author has an active BookSync account and has integrated eBay as a sales channel, when a reader purchases a book on eBay, then the author receives an automated thank-you message triggered by the purchase data within 5 minutes.
Integration of Purchase Data from Amazon for Thank-You Outreach
Given an author has linked their Amazon account with BookSync, when a purchase of their book is made on Amazon, then the corresponding purchase data should be accurately reflected in the BookSync dashboard within 10 minutes, prompting a thank-you message to be sent.
Personalization of Thank-You Messages Based on Reader Preferences
Given that purchase data includes reader preferences, when the automated thank-you message is sent, then it should dynamically insert specific details such as the reader's name and the title of the purchased book.
Batch Sending of Thank-You Messages for Multiple Purchases
Given multiple purchases of an author's books across sales channels, when the integration retrieves this data, then the system should be able to send batch thank-you messages to all readers who made a purchase within a 24-hour period.
Dashboard Notification for Successful Message Delivery
Given the thank-you outreach feature is active, when a thank-you message is successfully sent to a reader, then the author should receive a notification on their BookSync dashboard confirming the message was delivered.
Error Handling for Failed Message Delivery
Given that a thank-you message fails to send due to a technical issue, when this occurs, then an error notification should be generated and displayed on the author’s dashboard, indicating the reason for the failure.
Compliance with Email Marketing Regulations for Thank-You Messages
Given that thank-you messages may be considered a form of marketing, when a message is triggered, then the system must ensure compliance with email marketing regulations such as including an unsubscribe option for readers.
User Interface for Message Customization
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User Story
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As an author, I want an easy-to-use interface for customizing my thank-you messages so that I can create engaging and personal communications with my readers without technical hurdles.
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Description
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This requirement outlines the necessity for an intuitive user interface that allows authors to easily customize their thank-you messages. This interface should include text formatting options, personalization fields such as reader name and book title, and templates for authors who may need inspiration. The user-friendly design will ensure that authors of all technical levels can efficiently create and send their messages, enhancing user satisfaction and encouraging frequent use of the feature. Moreover, including tips or examples for effective messaging could provide additional support to authors in creating thoughtful content.
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Acceptance Criteria
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Authors access the Message Customization user interface to create a personalized thank you message after a reader purchases their book.
Given the author is logged in, when they navigate to the Message Customization section, then they should see options for text formatting, personalization fields (reader name, book title), and available templates.
An author customizes a thank you message using the available formatting options in the user interface.
Given the author selects text formatting options (e.g., bold, italics, font size) for their message, when they save the message, then the formatting should be correctly applied and displayed in the preview.
Authors want to use a template for quick message customization.
Given the author selects one of the provided templates, when they customize the message with personalization fields, then the final message should populate correctly with the author's name and book title.
Authors are unsure about how to create an effective thank you message and need guidance.
Given the author accesses the Message Customization interface, when they click on 'Tips for Effective Messaging', then a pop-up should display multiple examples and best practices for writing a thank you message.
An author wishes to save their customized message for future re-use.
Given the author has created a customized thank you message, when they click the 'Save as Template' option, then the customized message should be saved and accessible in the template list for future use.
Authors want to review the thank you messages they have previously sent to readers.
Given the author navigates to the 'Sent Messages' section, when they access it, then they should see a list of previously sent thank you messages along with the recipient names and book titles.
Reader Loyalty Rewards
Authors can implement a rewards program for their readers, where they can earn points for purchases, reviews, or event participation. These points can be redeemed for exclusive content, merchandise, or discounts on future books. This feature not only motivates readers to engage more deeply but also helps authors cultivate a loyal fan base.
Requirements
Rewards Points Accumulation
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User Story
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As an author, I want to implement a rewards program where my readers can accumulate points for their activities so that they feel appreciated and are motivated to engage more with my books.
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Description
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The Rewards Points Accumulation requirement allows authors to set up a system that automatically credits points to readers based on their activities, such as purchases, writing reviews, or attending events. This functionality helps authors incentivize engagement and build a loyal community, ultimately driving sales and interaction with their literary works. The system will track points and provide real-time updates to users through the BookSync platform, enhancing their experience and encouraging repeated interactions.
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Acceptance Criteria
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Reader Completes a Purchase and Earns Points
Given a reader makes a purchase of a book through the BookSync platform, when the transaction is completed, then the system automatically credits the designated number of reward points to the reader's account.
Reader Writes a Review and Earns Points
Given a reader submits a review for a purchased book, when the review is successfully published on the platform, then the system grants the reader the specified points for the review submission.
Reader Attends an Event and Earns Points
Given a reader participates in an author-hosted event, when the attendance is confirmed in the system, then the reader is awarded the designated points for attending the event.
Reader Checks Reward Points Balance
Given a reader wants to view their accumulated reward points, when they access the rewards section of their BookSync account, then they can see an accurate and up-to-date total of their reward points.
Points Redemption for Exclusive Content
Given a reader has enough points in their account, when they initiate a redemption for exclusive content, then the system deducts the appropriate number of points and grants access to the content instantly.
System Updates Points in Real-Time
Given any qualifying activity occurs that earns points, when the activity is verified, then the system updates the reader's point balance in real-time without delays.
Notification of Earned Points
Given a reader completes an eligible action, when the points are credited to their account, then the system sends a notification to the reader confirming the points earned and the new balance.
Rewards Redemption Options
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User Story
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As a reader, I want to redeem my points for exclusive content or discounts so that I can feel rewarded for my loyalty and participation.
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Description
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This requirement outlines the development of multiple redemption options for readers to utilize their accumulated points. Readers should be able to redeem points for exclusive content, merchandise, or discounts on future book purchases. This variety not only enriches the user experience but also serves as a strategic marketing tool for authors to promote their works and increase sales. The redemption process should be seamless and integrated into the BookSync platform to ensure a user-friendly experience.
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Acceptance Criteria
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As a reader of a book, I want to redeem my loyalty points for exclusive content so that I can access new chapters or bonus material related to my favorite books.
Given that I have accumulated points in my reader loyalty rewards account, When I navigate to the rewards redemption area and select exclusive content option, Then I should successfully redeem points and gain access to the exclusive content without errors.
As a reader, I want to exchange my loyalty points for merchandise such as bookmarks or tote bags related to the books I enjoy, so that I can show off my favorite reads.
Given that I have sufficient loyalty points in my account, When I select the merchandise option and choose an item, Then the points should be deducted correctly, and I should receive confirmation of my order and estimated delivery time.
As a reader, I want to use my loyalty points to receive discounts on future book purchases, enabling me to save money while shopping for new titles.
Given I have loyalty points available, When I make a purchase and apply the points for a discount, Then the points should be successfully redeemed and reflected in the total purchase price at checkout.
As an author, I want to analyze the redemption rates of the rewards program to understand reader engagement and improve my offerings, allowing me to foster a loyal fan base.
Given that the rewards redemption option is implemented, When I review the analytics dashboard, Then I should see metrics showing the number of points redeemed for each category of rewards, along with user engagement statistics.
As a reader, I want to receive notifications when I qualify for rewards, so that I can stay informed and motivated to engage with the authors' works.
Given that I have earned points through actions like purchases or reviews, When I meet the threshold for any reward, Then I should receive a notification via email and/or push notification about my eligibility to redeem points.
As a user, I want a seamless and user-friendly interface for the rewards redemption process, ensuring that the entire experience feels intuitive and straightforward.
Given that I access the rewards redemption section of the BookSync platform, When I navigate through the options and complete a redemption, Then the user interface should guide me smoothly without confusion or technical issues.
Real-Time Points Tracking
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User Story
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As a reader, I want to check my points balance and see how I earned my points so that I can track my engagement and feel motivated to participate more.
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Description
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The Real-Time Points Tracking requirement enables readers to view their current points balance and transaction history. This transparency fosters a sense of engagement and encourages readers to participate more actively in the rewards program. The feature should be easily accessible through the user interface of BookSync and update automatically as points are earned or redeemed, providing users with instant feedback on their engagement efforts.
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Acceptance Criteria
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Real-Time Points Balance Display for Readers
Given a reader is logged into their BookSync account, when they navigate to the rewards section, then the current points balance should be displayed prominently and updated in real-time after each transaction.
Transaction History Accessibility
Given a reader is viewing their rewards points, when they click on the transaction history link, then a detailed list of all earned and redeemed points should be displayed, including dates and actions.
Automatic Points Update After Transactions
Given a reader has made a qualifying purchase or participated in an event, when the transaction is completed, then their points balance should automatically update within one minute of the transaction completion.
Mobile Responsiveness of Points Tracker
Given a reader accesses their BookSync account on a mobile device, when they view their points balance and transaction history, then the interface should be user-friendly and legible without any need for zooming.
Points Redemption Confirmation Notification
Given a reader has redeemed points for rewards, when the redemption action is completed, then a confirmation notification should be sent via email within five minutes of the transaction.
Points Program Awareness Message
Given a new reader accesses the BookSync platform for the first time, when they log in, then a welcome message explaining the loyalty rewards program should be displayed, highlighting how to earn and redeem points.
Feedback Collection on Rewards Program Experience
Given a reader has engaged with the rewards program, when they reach their account settings, then there should be an option to provide feedback on their experience with the points system.
Marketing Promotions Integration
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User Story
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As an author, I want to create special promotions that offer bonus points so that I can drive engagement during key sales periods and encourage readers to participate more actively.
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Description
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The Marketing Promotions Integration requirement focuses on enabling authors to create special promotions that offer bonus points for specific actions, such as pre-orders, holiday sales, or social media shares. This functionality allows authors to strategically drive reader engagement during specific times and provide limited-time offers, thus enhancing the effectiveness of their marketing efforts and providing fresh incentives for reader involvement.
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Acceptance Criteria
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Authors should be able to create a marketing promotion through the BookSync platform that enables readers to earn double points on pre-orders placed during a specific promotional period, such as during a book launch week.
Given an author is logged into the BookSync platform, when the author navigates to the marketing promotions section, then they should be able to create a promotion for double rewards points for pre-orders with a defined start and end date.
Readers of a book who participate in a holiday sale by purchasing a specific title during the promotion should automatically earn additional bonus points on their loyalty rewards account.
Given a reader purchases a designated item during the holiday sale period, when the transaction is processed, then they should receive the specified bonus points credited to their loyalty rewards account immediately after the purchase.
Authors can set a promotion that provides bonus points for sharing their book on social media platforms during a specified timeframe, encouraging readers to spread the word.
Given an author creates a social media sharing promotion through the platform, when a reader shares the promotional post and confirms their action via a linked social media account, then they should receive the bonus points within 24 hours.
An author wishes to track the effectiveness of their marketing promotions in real-time to adjust strategies based on reader engagement levels during the promotional period.
Given an author accesses the analytics section of BookSync during a live promotion, when they review the performance metrics, then they should see a breakdown of user engagement, including new sign-ups and points earned through promotional actions.
Authors should be able to edit an active marketing promotion if they want to extend the promotion duration or adjust the point allocation based on initial reader engagement.
Given an author wants to edit an active marketing promotion, when they access the promotion settings, then they should be able to modify the duration and point allocation without losing any existing data regarding prior engagements until that edit is saved.
When the promotional period ends, readers should automatically receive a notification detailing the points they earned through the promotions and how they can redeem them.
Given a promotional period has ended, when the system compiles rewards data, then all qualifying readers should receive an automated notification summarizing their earned points and redemption options within 24 hours of promotion end.
Analytics Dashboard for Authors
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User Story
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As an author, I want an analytics dashboard that shows my readers' engagement in the rewards program so that I can make informed decisions about my marketing strategies.
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Description
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The Analytics Dashboard for Authors requirement provides authors with insights and analytics on reader participation in the rewards program. This feature should include data on points distribution, redemption rates, and overall engagement metrics, enabling authors to adjust their strategies effectively. Understanding how readers interact with the rewards system will help authors personalize their offerings and optimize their marketing strategies for better results.
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Acceptance Criteria
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Analytics Dashboard for Authors displays an overview of reader participation trends in the rewards program, including metrics like total points earned, points redeemed, and active participants over the past month.
Given the author accesses the Analytics Dashboard, when they navigate to the 'Reader Participation Trends' section, then they should see a graph showing total points earned, points redeemed, and number of active participants for the past month.
The Analytics Dashboard updates in real-time to reflect changes in reader engagement with the rewards program after any transaction occurs, such as points earned from a purchase or a review submission.
Given a reader earns points through a purchase, when the author refreshes the Analytics Dashboard, then the dashboard should display updated figures for total points earned and redeemed within seconds of the transaction.
Authors should be able to filter metrics on the Analytics Dashboard by specific time frames, such as daily, weekly, or monthly, to analyze participation behaviors more closely.
Given the author is using the Analytics Dashboard, when they select a filter option for 'Weekly' metrics, then the dashboard should refresh to show only the data related to reader participation for that selected week.
The Analytics Dashboard provides comparative analytics to measure the effectiveness of different rewards offerings over time.
Given the author accesses the 'Rewards Comparison' feature in the Analytics Dashboard, when they select different rewards programs, then they should see side-by-side comparisons of points redeemed and engagement metrics over the specified period.
The Analytics Dashboard should include insights about the most popular rewards and their impact on reader engagement and retention.
Given the author accesses the Analytics Dashboard, when they navigate to the 'Popular Rewards' section, then they should see a ranked list of rewards based on points redeemed and reader feedback scores.
Authors can export analytics data from the dashboard into CSV format for further analysis or reporting purposes.
Given the author is viewing the Analytics Dashboard, when they click the 'Export to CSV' button, then a CSV file containing their current analytics data should be downloaded to their device.
The dashboard visually indicates trends in engagement metrics to help authors identify patterns or unexpected drops in participation.
Given the author accesses the Analytics Dashboard, when they view the 'Engagement Trends' section, then they should see visual indicators such as arrows or color changes that highlight any significant trends or irregularities in participation metrics.
Dynamic Reader Profiles
A customizable profile feature for readers where they can share their preferences, interests, and feedback with authors. By fostering a two-way relationship, authors can tailor their communications and content offerings based on reader insights, ensuring a more personalized experience for each reader.
Requirements
Reader Profile Customization
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User Story
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As a reader, I want to customize my profile so that I can communicate my preferences and interests to authors, enhancing my reading experience and ensuring I receive relevant content.
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Description
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This requirement involves creating a feature that allows readers to fully customize their profiles within BookSync. Readers will have the ability to specify their favorite genres, authors, and books, as well as share their feedback and reading preferences. This customization will enhance user engagement and enable authors to tailor their communications and content offerings accordingly. The integration of this feature will foster a sense of community and personalization, allowing for a more enriched reading experience, ultimately driving greater customer loyalty and satisfaction.
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Acceptance Criteria
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As a reader, I want to customize my profile by selecting my favorite genres, so that I can receive personalized recommendations.
Given that the reader accesses the profile customization page, when they select their favorite genres and save the changes, then their profile should update successfully with the selected genres visible to the author.
As a reader, I want to provide feedback about my reading preferences, so that authors can adjust their content offerings accordingly.
Given that the reader enters their feedback in the designated field and submits it, when the system processes the feedback, then the feedback should be stored in the reader's profile and available for authors to view.
As an author, I want to view the customized profiles of my readers, so that I can tailor my communications and content offerings.
Given that the author accesses the reader profiles section, when they view a specific reader's profile, then they should see the reader's specified preferences, genres, and feedback clearly displayed.
As a reader, I want to edit my profile preferences, so that I can update my interests as they change over time.
Given that the reader navigates to the profile editing page, when they change any of their preferences and save the updates, then the updates should reflect in the reader's profile upon the next page load.
As a reader, I want to see a confirmation message after saving my profile changes, so that I know my updates were successful.
Given that the reader has made changes to their profile and clicks the save button, when the change is saved, then a confirmation message should appear indicating that the profile was updated successfully.
As a reader, I want to delete my profile information, so that I can maintain control over what I share.
Given that the reader requests to delete their profile information, when they confirm the deletion, then all their customizable preferences should be permanently removed from the system, with an appropriate notification of the deletion.
As an author, I want to receive notifications when readers update their profiles, so that I can stay informed about changes in their preferences.
Given that a reader updates their profile, when the profile changes are saved, then an automated notification should be sent to the corresponding author alerting them of the update.
Feedback Submission System
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User Story
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As a reader, I want to submit feedback on the books I've read so that authors can understand my perspective and improve their future writings based on my suggestions.
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Description
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Implement a mechanism within the reader profiles that allows users to submit feedback directly to authors. This functionality will encourage readers to share their thoughts on books and their reading experiences, which authors can leverage to improve their work. The feedback system should be simple to use, allowing users to submit ratings, comments, and suggestions seamlessly. This feature is essential in creating a dialogue between authors and readers, enhancing content quality and fostering a loyal community.
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Acceptance Criteria
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User submits feedback on a book after completing it.
Given a reader has finished reading a book, When they access their profile and select the 'Submit Feedback' option, Then they should be able to rate the book, write a comment, and submit it successfully.
Author receives and views feedback from readers.
Given an author has received feedback from readers, When they log into their author profile, Then they should see a summary of all feedback received for their books, including ratings and comments.
Reader edits their submitted feedback for a book.
Given a reader has previously submitted feedback, When they navigate to their feedback history and select a feedback item, Then they should be able to edit their rating and comment before resubmitting it.
Reader views feedback submission confirmation message.
Given a reader has submitted feedback on a book, When the submission is successful, Then a confirmation message should be displayed, assuring the reader that their feedback has been received.
Feedback submission form has mandatory fields validation.
Given a reader is on the feedback submission form, When they attempt to submit without filling in the required fields, Then they should see validation messages indicating which fields are required.
Feedback system allows for anonymous submissions.
Given a reader wishes to submit feedback anonymously, When they select the 'Submit Anonymously' option, Then their feedback must not include any identifiable information before submission.
Personalized Recommendations Engine
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User Story
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As a reader, I want to receive personalized book recommendations based on my preferences, so that I can discover new titles that resonate with my interests and reading patterns.
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Description
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Develop a personalized recommendations engine that analyzes reader profiles and preferences to suggest books tailored to individual interests. By leveraging data from reader profiles, the engine should utilize algorithms that consider factors such as reading history, genre preferences, and feedback to provide tailored suggestions. This not only increases reader engagement by presenting relevant choices but also helps authors reach their target audiences effectively, enhancing overall satisfaction and sales potential.
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Acceptance Criteria
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User logs into BookSync and accesses their Dynamic Reader Profile to update their reading preferences and feedback.
Given the user is logged in, when they update their reading preferences and submit the changes, then the personalized recommendations engine should reflect these updates within 5 minutes.
An author reviews their reader interactions and adjustments made to their communication strategy based on reader profile data.
Given the author has access to the reader profiles, when they analyze the feedback provided, then they should be able to see actionable insights that lead to at least three new targeted content offerings within one month.
A reader receives book recommendations through the personalized recommendations engine based on their reading history and preferences.
Given the reader has an established profile, when they check their recommendations, then they should receive at least five book suggestions that align with their previously indicated genre preferences and interests.
The personalized recommendations engine correlates with the sales data of recommended books to gauge its effectiveness.
Given the recommendations engine has been running for one month, when reviewing the sales data, then at least 60% of recommended books should show increased sales compared to the previous month.
The platform allows a reader to give feedback on the book recommendations they received from the personalized recommendations engine.
Given the reader has received book recommendations, when they provide feedback regarding the relevance of those recommendations, then their feedback should be stored accurately and influence future recommendations within 3 cycles of feedback.
The recommendations engine adapts to changing reader preferences over time.
Given the reader updates their profile with new preferences, when new preferences are saved, then the recommendations engine should take these into account and update suggestions instantly on the next login.
The personalized recommendations engine supports multiple genres and formats.
Given a reader expresses interest in various genres, when they access the personalized recommendations section, then they should be able to see a diverse range of book suggestions across at least three different genres or formats.
Author Communication Dashboard
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User Story
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As an author, I want to access a dashboard that displays insights from reader profiles and feedback, so that I can better understand my audience and tailor my work and communications to their preferences.
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Description
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Create a dashboard for authors that aggregates data from reader profiles and feedback submissions. This dashboard should provide insights into reader preferences, engagement levels, and feedback trends. In addition, it should enable authors to respond to reader feedback and track their engagement within the BookSync platform. This feature will strengthen the relationship between authors and readers, allowing for targeted communication and marketing efforts that align with audience interests, thereby improving overall satisfaction and retention.
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Acceptance Criteria
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View Reader Preferences and Feedback Insights
Given an author is logged into the Author Communication Dashboard, when they select a specific reader profile, then they should see the reader's preferences and feedback submissions displayed clearly and accurately.
Respond to Reader Feedback
Given an author has accessed a feedback submission in the Author Communication Dashboard, when they input a response and submit it, then the response should be successfully recorded and displayed in the dashboard for that reader profile.
Track Engagement Levels Over Time
Given the author is viewing their dashboard, when they select the 'Engagement Trends' section, then they should see a visual representation of reader engagement levels over the past month, including metrics such as feedback frequency and response rates.
Aggregate Data from Multiple Reader Profiles
Given the author is using the dashboard, when they select the option to view aggregate data, then they should receive a report detailing overall reader preferences and feedback trends across all reader profiles.
Receive Notifications for New Feedback
Given an author is on the Author Communication Dashboard, when a reader submits new feedback, then the author should receive a notification indicating the presence of new feedback along with a summary of the feedback.
Measure Effectiveness of Targeted Communications
Given an author sends a targeted communication based on reader preferences, when they review the feedback in the dashboard, then they should be able to see an increase in engagement metrics related to that communication compared to previous general communications.
Customize Dashboard Layout and Widgets
Given an author is on the Author Communication Dashboard, when they attempt to rearrange or customize their dashboard layout and save those settings, then the changes should persist across sessions for that author.
Profile Privacy Settings
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User Story
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As a reader, I want to control my profile's privacy settings so that I can decide who can see my information and feedback, ensuring my data remains protected.
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Description
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Establish privacy settings for reader profiles, allowing users to control the visibility of their information and feedback. Readers should have the option to make their profiles public, private, or visible to specific authors only. This feature ensures that users feel secure while engaging with the platform, encouraging them to share feedback and preferences openly. Implementing robust privacy controls is critical in maintaining user trust and compliance with data protection regulations.
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Acceptance Criteria
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Reader wants to customize their profile privacy settings after signing up for BookSync and entering their preferences.
Given a reader is logged into their BookSync account, When they navigate to the profile settings page, Then they should see options to set their profile as Public, Private, or Visible to Specific Authors, and the changes should be saved correctly after selection.
A reader changes their profile settings from 'Public' to 'Private' and checks if their information is no longer visible to other users.
Given a reader has set their profile to Private, When another user attempts to view the reader's profile, Then the other user should receive a notification indicating the profile is private and no information should be displayed.
An author attempts to view a reader's profile that has been set to 'Visible to Specific Authors' to read their feedback and preferences.
Given an author is logged in and has been allowed access by a reader to view their profile, When the author navigates to the reader's profile page, Then the author should be able to view the reader's preferences and feedback while ensuring that all other information remains confidential.
A reader wants to revert their profile from 'Private' back to 'Public' to engage more with the community.
Given a reader has previously set their profile to Private, When they select the option to make their profile Public in settings and save the changes, Then their profile should be immediately visible to all other users of BookSync without any delay.
The system administrator wants to ensure that all privacy settings remain compliant with data protection regulations.
Given that the privacy settings feature is implemented, When the administrator reviews the privacy policies and settings, Then all settings must comply with current data protection regulations and provide users with clear guidelines on their data usage and privacy.
Engagement Analytics Reporting
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User Story
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As a publisher, I want to view engagement analytics on reader profiles and feedback, so that I can assess how well my authors are connecting with their audience and identify areas for improvement.
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Description
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Build an analytics reporting feature that provides both authors and the platform with valuable insights into reader engagement levels with their profiles and feedback. This reporting tool should generate metrics on how often readers update their profiles, submit feedback, and the overall engagement rate over time. These insights will help authors measure their success in connecting with readers and allow BookSync to enhance the user experience based on data-driven decisions.
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Acceptance Criteria
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Reader Profile Engagement Tracking
Given a reader has created a profile, When they update their preferences or feedback, Then the system should log this activity and reflect it in the engagement analytics report within 5 minutes.
Feedback Submission Metrics
Given an author accesses the engagement analytics reporting feature, When they request feedback metrics, Then the report should display the number of feedback submissions over the past month along with the engagement rate percentage.
Profile Update Frequency Analysis
Given an author wants to understand reader engagement, When they generate a report, Then the report should include average profile update frequency per reader over the last 3 months.
Real-Time Engagement Dashboard
Given an author logs into the BookSync platform, When they navigate to the analytics dashboard, Then they should see real-time data on reader engagement metrics updated every 10 minutes.
User Engagement Trend Over Time
Given the engagement analytics reporting feature is accessed, When an author views engagement trends, Then the system should display a graph showing engagement rates over the last 6 months.
Detailed Reader Feedback Analysis
Given an author has access to reader feedback data, When they analyze the feedback reports, Then they should be able to filter feedback by positive, neutral, and negative sentiments with corresponding engagement metrics.
Automated Reporting Notifications
Given an author subscribes to report notifications, When the engagement report is updated, Then the author should receive an email notification containing a summary of new metrics and trends.
Swap Matchmaker
An intelligent algorithm that connects users based on their listed books and swap preferences. This feature suggests potential swaps with nearby users, enhancing the efficiency of finding trading partners. By streamlining the matching process, it encourages more successful exchanges and fosters a stronger sense of community among book lovers.
Requirements
Intelligent Matching Algorithm
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User Story
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As a user of BookSync, I want the system to suggest potential swap partners based on my listed books and preferences, so that I can easily find and connect with nearby users to trade books.
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Description
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The intelligent matching algorithm is designed to connect users based on their listed books and individual swap preferences. This requirement involves developing an algorithm that analyzes user inventories and preferences to suggest viable swap partners within the user's geographic proximity. The primary benefit is an enhanced user experience that facilitates efficient book swaps, improving the success rate of exchanges. The algorithm integrates with the existing user profiles and inventory databases, leveraging real-time data to ensure suggestions are timely and relevant. This capability is crucial for fostering community engagement and encouraging users to utilize the swap feature more frequently, ultimately enhancing the value of BookSync as a platform for book lovers.
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Acceptance Criteria
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User A wants to find a suitable book swap partner from their local area using the Swap Matchmaker feature. They have listed their books and preferences for types of books they are willing to trade. The system should use the intelligent matching algorithm to present User A with a list of potential partners who have compatible interests and are geographically nearby.
Given User A has listed their available books and swap preferences, when they access the Swap Matchmaker feature, then the system should return at least three viable swap partners with compatible book preferences within a 50-mile radius.
User B frequently swaps books and has numerous preferred books listed. They want to ensure that the suggestions provided by the Swap Matchmaker are always relevant and based on their latest book listings.
Given User B updates their book inventory or preferences, when they refresh the Swap Matchmaker suggestions, then the system should consistently provide suggestions based on the most current inventory data within one minute of the update.
User C is looking for a rare book that is only listed by a few users in their vicinity. They want to receive suggestions about potential swaps that may include this book while considering their own listed books.
Given User C's listed books include a rare title, when they use the Swap Matchmaker, then the system should prioritize potential partner suggestions that list the rare title as available for swap, ensuring at least one viable match is suggested.
User D wants to test the intelligent matching algorithm to see if it can connect them with users who have common interests, specifically in specific genres like mystery and science fiction.
Given User D specifies genres of interest, when they access the Swap Matchmaker, then the system should return a list of at least two users who have listed books in those specified genres for swaps.
User E has just signed up for BookSync and has not yet listed any books but wants to see if the system can still suggest potential partners based on preferences they set for desired book genres.
Given User E sets their desired book genres without listing any available books, when they use the Swap Matchmaker feature, then the system should suggest at least one potential partner based on these preferences alone.
User Notification System
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User Story
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As a user, I want to receive notifications about potential book swaps and matching partners, so that I can stay updated and engage promptly with fellow book lovers.
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Description
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The User Notification System is a requirement focused on keeping users informed about potential swap matches and opportunities. This system will send notifications to users via in-app alerts and email about new swap suggestions, partner requests, and upcoming trade opportunities. By providing timely updates, users will be more likely to engage with the swap feature, leading to increased activity within the community. The notification system must integrate seamlessly with user settings, allowing individuals to customize their alert preferences based on type and frequency. This feature enhances user involvement and community building, as timely notifications can lead to more successful and engaging swap experiences.
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Acceptance Criteria
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User receives a notification about a new swap match based on their listed books and preferences.
Given the user has listed books for swapping and has opted in for notifications, when a new swap match is available, then the user should receive an in-app alert and an email notification immediately.
User changes their notification settings to reduce the frequency of alerts for swap matches.
Given the user is in the notification settings section, when they select to receive notifications weekly instead of daily, then the system should save these preferences and only send notifications at the specified frequency starting from the next batch.
User receives a notification for a partner request to swap books.
Given the user has received a partner request, when the request is initiated by another user, then the user should receive an in-app alert and an email notification detailing the request and the requested books.
User turns off all notifications for the swap feature.
Given the user is in the notification settings and selects to disable all notifications for swaps, when they save their settings, then they should not receive any further notifications regarding swap opportunities.
User engages with a notification about an upcoming trade opportunity.
Given the user has been notified of a nearby trade opportunity, when the user clicks on the notification, then they should be taken directly to the swap feature interface with the trade details displayed.
System logs user preferences for notifications and maintains them accurately across sessions.
Given the user has customized their notification preferences, when they log out and then log back in, then their preferences should remain unchanged and applied to their account.
Swap Rating and Review System
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User Story
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As a user, I want to be able to rate and review my swap experiences, so that I can share my feedback and help others make informed decisions about their trades.
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Description
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The Swap Rating and Review System is intended to empower users to rate their swap experiences with other participants. After completing a swap, users can provide feedback regarding the transaction, which will be displayed on each user's profile. This fosters accountability and transparency within the community, encouraging users to engage with each other more confidently. The implementation of this system requires creating a user-friendly interface for submitting ratings and comments, alongside a mechanism to aggregate and display this feedback on profiles. This will not only help maintain high-quality swaps but also enhance the overall trustworthiness of the BookSync community.
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Acceptance Criteria
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User interaction after completing a book swap with another participant, where the user wants to rate their experience and provide feedback on the transaction.
Given a user has completed a book swap, when they navigate to the swap history and select the specific transaction, then they should be able to submit a rating on a scale of 1 to 5 stars and provide a written review of up to 500 characters.
Displaying the ratings and reviews on the user's profile to give potential swap partners insights into their reliability as a trader.
Given a user has submitted ratings and reviews for multiple swaps, when another user views their profile, then the profile should display the average rating as well as all individual reviews clearly summarized with the respective star ratings.
A user wants to edit or delete their previously submitted rating and review of a swap transaction.
Given a user navigates to their past ratings and reviews, when they select an option to edit or delete a specific review, then they should be able to modify the text or remove it completely, with changes being immediately reflected on the respective profiles.
A new user views the community profile page of a swap partner to assess their trustworthiness based on past swap experiences.
Given a user is assessing a potential swap partner, when they view that partner's profile, then the profile should indicate the total number of swaps completed, the average rating, and a list of at least the last three reviews.
After submitting a rating and review, the user expects an acknowledgment of their submission from the system.
Given a user submits a rating and review, when the submission is successful, then they should receive an on-screen confirmation message indicating successful feedback submission and be redirected back to their swap history.
Ensuring users can only rate and leave feedback for swaps they have completed.
Given a user attempts to rate a swap transaction, when the user has not participated in the swap, then they should receive a message indicating they are ineligible to rate or review that transaction.
A user wants to view a summary report of their swap rating history to assess their own performance as a trading partner.
Given a user accesses their profile summary for swap ratings, when they view this summary, then they should see a breakdown of their average rating, number of swaps completed, and trends over time for their ratings.
Geolocation Integration for Local Swaps
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User Story
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As a user, I want to find swap partners in my area, so that I can arrange to meet and exchange books without the hassle of shipping.
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Description
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Integrating geolocation services will allow users to see potential swap partners based on their location. This feature will enable users to filter swap matches to find nearby participants, making it easier to arrange in-person meetups for trade. The functionality requires implementing a location detection mechanism and integrating it into the existing matching algorithm, allowing for precision in suggesting local trades. Improved access to local partners enhances the convenience and appeal of the swap feature, encouraging more users to actively engage in swapping books locally, thereby enriching the BookSync community experience.
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Acceptance Criteria
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User requests to see potential swap partners based on their current location to facilitate local book trades.
Given the user has granted location access, when they open the Swap Matchmaker feature, then they should see a list of nearby users available for book swaps.
User filters swap matches to view only those who are within a specified distance from their location.
Given the user has selected a distance filter, when they apply this filter in the Swap Matchmaker feature, then the displayed matches should only include users located within that specified distance.
User interacts with the map view to visualize swap partners in their vicinity.
Given the user selects the map view option in the Swap Matchmaker, when they enter the feature, then a map should display nearby users with indicators based on their proximity.
User attempts to swap a book with another user found through geolocation.
Given the user selects a potential swap partner, when they initiate a swap request, then the system should successfully notify both users of the request and display relevant contact information for further communication.
The system automatically detects the user's location and suggests nearby swap partners without manual input.
Given the user accesses the Swap Matchmaker, when their location is detected, then the system should display recommended swap partners within a 20-mile radius by default.
User receives notifications of new swap partners available in their vicinity since their last use of the feature.
Given the user has opted in for notifications, when they log in to the Swap Matchmaker, then they should receive alerts about any new users who have joined this feature and are within their geographical area.
Enhanced User Profile Customization
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User Story
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As a user, I want to customize my profile with a picture and a bio, so that I can present my book preferences and attract potential swap partners more effectively.
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Description
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The Enhanced User Profile Customization requirement allows users to personalize their profiles within BookSync, showcasing their book collection, swap preferences, and unique trading interests. Users can add profile pictures, bios, and editable lists of the books they possess and their wish lists. This feature encourages users to present themselves in a way that attracts potential swap partners. By enabling increased customization, BookSync aims to create a more engaged community, where users feel more connected and are therefore more likely to participate actively in swaps. This requirement involves designing an intuitive user interface for profile personalization.
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Acceptance Criteria
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User wants to personalize their profile by adding a profile picture, updating their bio, and listing their books and wish lists to attract potential swap partners.
Given the user is on the profile customization page, when the user uploads a profile picture, updates their bio, and adds books to their collection and wish list, then the changes should be saved successfully and reflected on the user’s profile in real-time.
User attempts to preview their profile after making customizations to see how it will appear to others within the BookSync community.
Given the user has made changes to their profile, when the user clicks on the 'Preview Profile' button, then the user should see a simulated view of how their profile appears to other users, including their profile picture, bio, book collection, and wish list.
User needs to edit their profile customization settings to ensure they can change details such as their biography or swap preferences whenever they wish.
Given the user is on the profile settings page, when the user edits their biography and swap preferences, then the updated details should save correctly and be visible on their profile as soon as the user reloads the page.
User wants to connect with potential swap partners by browsing profiles that match their swap preferences.
Given the user is browsing profiles for potential swap matches, when the user filters profiles by their swap preferences, then the system should display all matching profiles that fit those criteria.
User wishes to access support resources in case they encounter issues while customizing their profile.
Given the user is on the profile customization page, when the user clicks on the 'Help' or 'Support' link, then the system should display relevant help articles or direct contact options to assist the user with customization queries.
User wants to delete their profile and all associated data from the system for privacy reasons.
Given the user is on the account settings page, when the user selects the 'Delete Account' option and confirms their choice, then the system should permanently remove the user’s profile and all associated data from the BookSync platform.
Title Discovery Feed
A personalized feed that showcases available titles for swapping within the user’s local network. Users receive updates on newly listed books that match their interests or those in high demand within their area. This feature keeps users engaged, encouraging them to explore diverse genres while increasing the likelihood of successful swaps.
Requirements
Personalized Title Recommendations
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User Story
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As a user, I want personalized title recommendations tailored to my reading preferences so that I can discover new books that I am likely to enjoy and increase my chances of making successful swaps.
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Description
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The Personalized Title Recommendations requirement involves implementing a recommendation engine that analyzes user preferences and behaviors to suggest titles for swapping. This engine will utilize data from user profiles, swap history, and trending books within the local network to present personalized book suggestions. This feature enhances user engagement by introducing users to new genres and authors, ultimately facilitating more successful swaps and maintaining a dynamic inventory. It should seamlessly integrate with the existing user interface and data analytics modules within BookSync.
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Acceptance Criteria
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User receives personalized title recommendations based on their swap history and preferences as they log into BookSync for the first time after completing their profile.
Given the user has completed their profile and swap history, when they log into BookSync, then they should see a personalized title recommendation feed containing at least five titles tailored to their preferences.
The recommendation engine suggests titles based on trending books within the local network in real-time for a user accessing their personalized feed.
Given the user is viewing their personalized title recommendation feed, when new trending books are added to the local network, then the recommendations should update automatically within 5 minutes to reflect these new titles.
Users engage with the personalized title recommendations and provide feedback on their relevance to improve the recommendation engine.
Given a user sees a title in their personalized recommendations, when they rate the title as 'like' or 'dislike', then their feedback should be logged and influence future recommendations within the next 24 hours.
The integration of the recommendation feature within the existing user interface is confirmed during testing with varying user profiles in BookSync.
Given a range of user profiles with different preferences and swap histories, when the recommendation engine is accessed, then it should consistently present tailored recommendations without UI errors or delays.
The recommendation engine's performance is evaluated in terms of response time and accuracy for a user accessing their recommendations during peak usage hours.
Given the platform is under heavy usage, when a user accesses their personalized title recommendations, then the system should respond within 3 seconds and deliver recommendations that align with at least 85% of the user's stated preferences.
Users can easily find and interact with their recommended titles to facilitate successful swaps.
Given the user is interacting with their personalized title recommendations, when they click on a recommended title, then they should be redirected to the title's detail page where they can view more information and initiate a swap.
The system's ability to analyze user preferences and adapt recommendations over time is tested over a set period.
Given the user has been active for at least two weeks with ongoing feedback, when the system recalibrates its recommendations, then there should be a noticeable improvement in the relevance of suggested titles, measured by user engagement rates increasing by 20% over that period.
Local Network Integration
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User Story
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As a user, I want to be able to connect with other local users to see available titles for swapping, so that I can easily find and trade books with those nearby.
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Description
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The Local Network Integration requirement is aimed at developing a feature that allows users to connect and share available titles within their geographical area. This integration will help users form a community of local book enthusiasts, enhancing the swapping process by making it easier to find and trade books with nearby users. This functionality will utilize geolocation services to identify user locations and display available titles from other users in the vicinity, fostering a sense of community and increasing engagement. The implementation must be efficient to ensure real-time updates without performance degradation.
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Acceptance Criteria
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User searches for available titles in their local network to facilitate a book swap.
Given that a user has enabled location services, when they access the Title Discovery Feed, then they should see a list of available books from users within a 10-mile radius.
A user lists a book available for swapping in their local network.
Given that a user is logged in and has a valid book listing, when they submit their listing, then the system should confirm the listing and update the Title Discovery Feed for other users within the local network in real-time.
User receives notifications about newly listed titles that match their interests.
Given that a user has set their book preferences, when a new book that matches their interests is listed within the local network, then the system should send a notification to the user within 5 minutes of the listing.
Users engage with the local network to facilitate book swapping.
Given that multiple users in the local network have listed books, when a user requests a swap with another local user, then the system should facilitate communication and confirm the swap request within 2 minutes.
User explores diverse genres available in their local network through the Title Discovery Feed.
Given that a user is browsing the Title Discovery Feed, when they filter books by genre, then they should see a list of titles available from other users in their area for each selected genre.
Real-time updates on book availability in the local network.
Given that there are changes in book listings from nearby users, when a user opens the Title Discovery Feed, then the system should reflect the latest book availability without any noticeable delay (less than 2 seconds).
Real-time Notifications
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User Story
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As a user, I want to receive real-time notifications about new available titles that match my interests, so I can stay informed and act quickly to secure swaps.
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Description
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The Real-time Notifications requirement involves creating a system that alerts users about new titles available for swapping that match their interests. These notifications will be triggered by changes in the inventory that correspond with users’ preferences or trending titles in their local network. Users will receive customizable alerts through both the app and via email, ensuring they are always informed about opportunities to swap books. This feature aims to keep users engaged, encourage more frequent interactions, and elevate overall user satisfaction with the platform.
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Acceptance Criteria
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User receives real-time notifications when a new title that matches their interests is listed in their local network.
Given a user has set their preferences for title interests, when a matching book is added to the inventory, then the user should receive a notification in the app within 5 minutes.
User wants to customize notification preferences for different genres or authors.
Given a user is in the notification settings, when they select specific genres and authors for alerts, then the notifications should only reflect the titles matching those selections after saving.
Admin adds trending titles to the inventory that should trigger notifications for users in the local network.
Given an admin has successfully uploaded trending titles to the inventory, when these titles match users’ interest preferences, then all relevant users should receive an email notification within 10 minutes of the upload.
User checks their notification history to see previous alerts about newly available titles.
Given a user accesses their notification history, when they select the notifications tab, then they should view a list of previous notifications with timestamps and title names.
User receives notifications for potential swaps based on their current inventory listings.
Given a user has listed their available titles for swap, when a corresponding title from another user is listed, then the user should receive a push notification alerting them about the possible swap opportunity within 5 minutes.
User-generated Content Reviews
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User Story
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As a user, I want to read reviews and ratings on titles from other users so that I can make informed choices about which books to swap or read next.
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Description
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The User-generated Content Reviews requirement focuses on enabling users to leave reviews and ratings for titles they have swapped or read. This feature will enrich the platform by adding social proof and insights on book quality and relevance, allowing other users to make informed decisions about potential swaps. The review system will need to be user-friendly and intuitive to encourage participation, making it easy to submit ratings and comments. The integration of this feature will leverage existing book data and enhance community interaction within the BookSync ecosystem.
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Acceptance Criteria
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Users have successfully swapped a title and are prompted to leave a review after the swap is confirmed.
Given a user has completed a title swap, when they are prompted to submit a review, then they can successfully enter a rating (1 to 5 stars) and a text review that is associated with that title.
Users want to view reviews for a specific title they are interested in swapping.
Given a user is viewing a title within the Title Discovery Feed, when they select the option to view reviews, then they should see a list of all submitted reviews and ratings for that title, including the reviewer's username and the date submitted.
A user attempts to submit a review but leaves out required fields or enters invalid data.
Given a user is trying to submit a review, when they leave the rating field blank or enter a numeric value outside the 1 to 5 range, then an error message should be displayed indicating the specific correction needed to proceed.
Users receive notifications regarding new reviews on titles they have reviewed or rated.
Given a user has submitted a review, when another user submits a review on the same title, then the original reviewer should receive a notification indicating that a new review has been posted.
Users want to edit or delete their reviews after submission.
Given a user has previously submitted a review, when they select the option to edit or delete their review, then they should be able to modify the content and resubmit or confirm deletion, leading to the review being updated or removed from the system.
Users want to see an overall average rating for each title displayed in the Title Discovery Feed.
Given a user is browsing the Title Discovery Feed, when they view a title, then the overall average rating (calculated from all submitted reviews) should be visible next to the title, providing immediate insight into its reception.
An admin reviews and moderates user-generated reviews to ensure compliance with community guidelines.
Given an admin is reviewing submitted user reviews, when they find a review that violates community guidelines, then they should be able to flag or remove that review, and the user should be notified of the action taken.
Advanced Search Filters
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User Story
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As a user, I want to use advanced search filters to find titles that match my specific interests and preferences, so that I can easily discover books that I want to swap.
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Description
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The Advanced Search Filters requirement aims to implement a robust search interface that allows users to filter available titles based on various criteria such as genre, author, publication date, and user ratings. This feature will enhance user experience by enabling more precise searches, helping users find books that fit their specific interests quickly. The search functionality will need to work in tandem with the personalized recommendations and local network features to present users with the best available options tailored to their needs. Completion of this requirement is essential for improving discoverability and user satisfaction.
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Acceptance Criteria
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User implements advanced search filters to find a specific book by the author they are interested in within their local network.
Given a user on the Title Discovery Feed page, when they enter an author's name in the search filter and submit the search, then the results displayed should only include books authored by the specified author and be available for swapping in their local network.
User searches for books published in a specific genre and publication date using advanced filters.
Given a user is on the advanced search page, when they select a genre and a publication date range and apply the filters, then only titles that match the selected genre and were published within the specified date range should be displayed in the results.
User applies multiple advanced search filters to narrow down book options for swapping.
Given a user on the advanced search interface, when they select filters for genre, author, and user ratings, then the results that appear should match all selected criteria, displaying only the books that fit within the filtered parameters.
User searches for books rated above a specific threshold by other users in the Title Discovery Feed.
Given a user is on the search filter page, when they set the user rating filter to 4 stars and above and run the search, then the results should only show books rated 4 stars or higher by other users in their local network.
User receives recommendations based on their search filters and preferences for swapping detectable titles.
Given a user has applied advanced search filters and executed a search, when the results are displayed, then personalized book recommendations based on the user's profile and interests should also be visible alongside the filtered results.
User wants to reset the search filters to see all available titles after applying specific criteria.
Given a user has applied one or more search filters on the advanced search page, when they click the 'Reset' button, then all filters should be cleared, and the user should be presented with the full list of available titles for swapping.
Community Review System
A built-in review system where users can provide feedback on their swap experiences and the condition of the swapped books. This feature empowers users to share their thoughts, helping others make informed decisions about potential swaps. Building trust within the community enhances user satisfaction and encourages active participation.
Requirements
User Feedback Collection
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User Story
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As a user, I want to leave a review for a book swap so that future swappers can make informed decisions based on my experience.
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Description
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The Community Review System must enable users to easily submit reviews regarding their book swap experiences. This includes a rating system (e.g., 1 to 5 stars) and a text box for detailed comments. The feature should integrate seamlessly with existing user profiles and book listings to ensure that the reviews are linked to specific transactions. This will enhance transparency, inform potential users about the quality of swaps, and foster a trustworthy environment within the BookSync community.
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Acceptance Criteria
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User submits a review after completing a book swap transaction.
Given a user has completed a book swap, when they navigate to the book listing, then they should see an option to submit a review, including a rating from 1 to 5 stars and a text box for comments.
User views previously submitted reviews for a book they are considering swapping.
Given a user is viewing a book listing, when they scroll down to the review section, then they should see all reviews associated with that book, including the overall average rating and individual comments.
User tries to submit a review without providing a rating.
Given a user is on the review submission page, when they attempt to submit their review without selecting a star rating, then they should receive a validation message indicating that a rating is required before submission.
User attempts to submit a review without including comments.
Given a user is on the review submission page, when they submit the review with only a star rating and no comments, then they should successfully submit the review with no requirement for comments.
User views their submitted reviews in their profile.
Given a user is logged into their profile, when they navigate to the reviews section, then they should see a list of all reviews they have submitted along with the book titles and ratings given.
Admin needs to moderate user reviews to ensure compliance with community standards.
Given an admin is reviewing user-submitted content, when they access the review moderation panel, then they should be able to see all reviews submitted along with options to approve, edit, or delete them.
Users receive notification after their review is submitted successfully.
Given a user has submitted their review, when the submission is processed, then the user should receive a confirmation notification indicating that their review has been successfully submitted.
Review Moderation Tools
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User Story
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As an administrator, I want to moderate user reviews so that I can maintain a safe and respectful community environment.
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Description
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To maintain a respectful and constructive community environment, the Community Review System must include moderation features for administrators. This allows for the removal of inappropriate or harmful reviews and the ability to flag reviews for potential issues. These tools will help ensure that all feedback is constructive and relevant, thus supporting a positive user experience and encouraging healthy interactions within the community.
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Acceptance Criteria
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Admin removing an inappropriate review from the Community Review System.
Given an inappropriate review is flagged by a user, when an admin accesses the review moderation dashboard, then the admin should be able to see the flagged review and remove it with confirmation.
Admin exceeding moderation limits on review flags.
Given an admin attempts to flag more reviews than the system allows in one session, when the admin tries to flag the reviews, then the system should display an error message indicating the limit has been reached.
Users flagging a review for potential issues.
Given a user identifies a potentially harmful review, when the user selects the flag option on the review, then the review should be marked for review and visible in the admin moderation dashboard.
Admin receiving notifications for flagged reviews.
Given a review is flagged by a user, when the review is flagged, then the admin should receive an immediate notification alerting them to the new flagged review.
Admin viewing summary of flagged reviews.
Given multiple reviews have been flagged, when an admin accesses the moderation dashboard, then they should see a summary list of all flagged reviews with relevant details.
Admin reverting a previously flagged and removed review.
Given a review has been mistakenly removed by an admin, when the admin accesses the review history, then they should have the ability to restore the review back to the system.
Review Display and Sorting Options
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User Story
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As a user, I want to see and sort reviews by different criteria so that I can find the most helpful information about a book before deciding to swap it.
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Description
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The Community Review System should provide users with various display options for reviews, including sorting by date, rating, and helpfulness. This enhances user experience by allowing users to quickly find relevant reviews that may influence their swapping decisions. Additionally, an aggregate score of reviews should be displayed on the book listing page to give a quick overview of the book's reception in the community.
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Acceptance Criteria
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User wants to view reviews on a specific book to assess its credibility before engaging in a swap on BookSync.
Given the user selects a book on the BookSync platform, when the user navigates to the reviews section, then the system displays all reviews related to that book in a clear format that includes the review text, rating, and the reviewer's username.
User wishes to sort reviews to find the most relevant feedback based on their preferences.
Given the user is on the reviews section of a book listing, when the user selects the sorting option (by date, rating, or helpfulness), then the system sorts and displays the reviews accordingly and presents the sorted list instantly.
User wants to gauge the overall reception of a book prior to making a swap decision.
Given the user is viewing a book's listing page, then the system displays an aggregate score of all reviews prominently on the page, combining ratings into an average score that is visually distinct and easy to read.
User wants to quickly identify the most helpful reviews before deciding to swap a book.
Given the user is viewing the list of reviews for a book, when the user clicks on the ‘Helpful’ sorting option, then the system rearranges the reviews, showing those marked as 'helpful' first, along with the count of 'helpful' votes displayed for each review.
User is exploring multiple books and needs to quickly compare reviews for better decision-making.
Given the user is comparing multiple book listings, when hovering over each book link, then the system should show a tooltip summarizing the aggregate review score of that book for easy comparison without leaving the current page.
User wants to feel assured by reading the recent reviews from other users on BookSync.
Given the user browses the reviews section of a book, when the user selects to filter by ‘Most Recent’, then the system displays only the reviews posted in the last month at the top of the review list, ensuring the user sees the latest feedback first.
User intends to provide feedback on a book they swapped recently.
Given the user successfully completes a book swap, when the user is prompted to leave a review, then the system provides an interface for entering a rating and review text, with a confirmation that their review has been submitted successfully after completion.
Notifications for New Reviews
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User Story
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As a user, I want to receive notifications when new reviews are posted so that I can stay updated on the experiences of other users regarding the books I'm interested in.
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Description
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Users should receive notifications when new reviews are posted for books they have swapped or are interested in swapping. This ensures that users remain informed about the opinions of others in the community, which can impact their swapping choices. The notification feature should be customizable, allowing users to opt-in or out based on their preferences.
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Acceptance Criteria
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User subscribes to notifications for new reviews on a book they have swapped.
Given the user has opted-in for notifications, when a new review is posted for the swapped book, then the user receives a notification via their preferred communication method (email, app notification, etc).
User receives notifications only for relevant books they are interested in swapping.
Given the user has opted in for notifications, when a new review is posted for a book that the user has marked as interested, then the user receives a notification specifically for that book.
User can customize notification preferences for new reviews.
Given the user is on the notification settings page, when the user selects specific options for receiving notifications for book reviews (e.g. all reviews, only positive reviews, no notifications), then the system should update and save these preferences accordingly.
User receives no notifications after opting out of review notifications.
Given the user has opted out of notifications, when a new review is posted for any of their swapped books, then the user does not receive any notifications regarding new reviews.
Users can view a history of received notifications for new reviews.
Given the user navigates to the notifications history page, when the user checks their notification history, then they should see a chronological list of all notifications regarding new reviews for books they are interested in swapping.
User is notified about reviews for books in their watchlist.
Given the user has added books to their watchlist, when a new review is posted for any of the watched books, then the user receives a notification about the new review for that book.
Searchable Review Database
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User Story
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As a user, I want to search for reviews by book title or author so that I can find relevant information quickly.
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Description
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The Community Review System should include a searchable database of reviews that allows users to filter by book title, author, and user. This feature will enable users to quickly find reviews relevant to their interests, helping them to make informed decisions about potential swaps. The database should be user-friendly and provide autocomplete suggestions to streamline the search process.
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Acceptance Criteria
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User wants to find specific reviews for a book they are considering for a swap, so they enter the book title in the search bar.
Given that the user enters a complete and accurate book title in the search bar, when they initiate the search, then the database should return all relevant reviews associated with that title, displayed in chronological order.
A user is interested in reading reviews by a particular author after hearing about their new book.
Given that the user enters an author's name in the search filter, when the search is executed, then the database should display all reviews written by users regarding books by that author, with accurate sorting options.
A frequent user wants to check the reviews they have left on books they swapped.
Given that the user selects their profile in the review section, when they use the filter for 'My Reviews', then the system should display all reviews associated with the user's account allowing for easy navigation and editing.
A user begins typing in the search bar for book titles to find relevant reviews.
Given that the user starts typing a book title in the search bar, when they type at least three characters, then the system should provide autocomplete suggestions based on available reviews, enhancing the search experience and accuracy.
A user wants to refine their search to locate reviews based on both the author and a specific book title.
Given that the user has input an author’s name and a book title into the search filters, when they execute the search, then the database should return reviews that match both criteria with no irrelevant results.
A user encounters an error when attempting to filter reviews but needs to report it for fixing.
Given that the user submits a feedback form regarding a malfunction in the review filtering system, when they provide necessary details and submit, then the system should acknowledge the receipt of the feedback and log it in the internal tracking system.
A user wants to see the most beneficial reviews when searching for a book.
Given that the user filters the reviews by the 'Most Helpful' option, when they complete the search, then the system should prioritize and display the reviews marked as beneficial by other users at the top of the list.
Integration with Social Sharing
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User Story
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As a user, I want to share my reviews on social media so that I can encourage my friends to join the BookSync community and engage with the platform.
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Description
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The Community Review System must include the ability for users to share their reviews on social media platforms. This promotes engagement with the community and helps BookSync gain visibility among potential new users. The sharing feature should be easily accessible, allowing users to generate shareable links or directly post to their social media accounts.
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Acceptance Criteria
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User shares a review on social media after completing a book swap.
Given a user has written a review of their swap experience, when they click the 'Share' button for social media, then a pop-up should appear allowing the user to select their preferred social media platform and confirm the post.
User generates a shareable link for their review.
Given a user has submitted a review, when they click the 'Copy Link' button, then a unique URL for their review should be generated and copied to their clipboard, allowing them to share it via any platform of their choice.
User posts a review directly to their social media account.
Given a user has opted to post their review directly, when they confirm the post on the selected social media platform, then the review should be published on their profile with a link back to the BookSync platform.
User sees feedback from their social media shares.
Given a user has shared their review on social media, when they check the notification settings in BookSync, then they should receive notifications summarizing interaction metrics (likes, shares, comments) on their review posts.
User ensures that sharing settings are adjustable.
Given a user is on the settings page, when they access the social sharing settings, then they should be able to enable or disable automatic sharing of reviews on social media with clear options and explanations provided.
User verifies the visibility of social sharing options in the Community Review System.
Given a user is viewing the Community Review section, when they check for social sharing options, then they should clearly see share buttons prominently displayed next to each review with recognizable social media icons.
User receives tips for writing effective reviews before sharing.
Given a user is about to share their review, when they click on a 'Tips for Sharing' link, then they should see a pop-up that provides concise tips on how to write engaging social media posts for their reviews.
Geo-Located Book Listings
An interactive map feature that allows users to see available book swaps in their local area. Users can filter listings based on proximity and genre, making it easy to find books close to them while also discovering nearby fellow book enthusiasts. This feature adds a social element to the swapping experience and promotes local engagement.
Requirements
Interactive Map Integration
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User Story
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As a local book lover, I want to see an interactive map of available book swaps in my area so that I can easily find and connect with fellow enthusiasts and swap books within my local community.
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Description
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The Interactive Map Integration requirement entails implementing an interactive mapping feature within BookSync that displays local book listings available for swaps. Users should be able to view a map that pinpoints the locations of book swaps based on their geographic location. The functionality will include the ability to zoom in and out, drag the map, and click on map markers to see more information about specific book listings, including title, author, genre, and distance from the user's location. This feature is intended to enhance user experience by making the process of finding nearby book swaps visually intuitive and engaging, ultimately fostering stronger community connections.
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Acceptance Criteria
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User views the interactive map for the first time after logging into BookSync.
Given the user is logged into the BookSync platform, When the user navigates to the Geo-Located Book Listings feature, Then the map should load and display the user's current location with markers indicating nearby book swap listings.
User interacts with map markers to view available book swaps.
Given the map is loaded with markers, When the user clicks on a marker, Then a popup should appear displaying the title, author, genre, and distance of the book available for swap.
User filters book swap listings by genre and proximity.
Given the user has selected a genre filter and a proximity option, When the user applies these filters, Then the map should refresh to show only book swap listings that match the selected genre and are within the specified distance.
User zooms in and out of the interactive map.
Given the map is visible, When the user uses the zoom controls to zoom in and out, Then the map should adjust appropriately, showing more or fewer map markers based on the zoom level.
User drags the map to change the view.
Given the map is displayed, When the user drags the map to a different area, Then the map should continue to display markers for book swap listings that are updated based on the new view area.
User accesses the map from a mobile device.
Given the user accesses BookSync from a mobile device, When navigating to the Geo-Located Book Listings feature, Then the interactive map should be responsive and functional, maintaining usability and performance similar to the desktop version.
Proximity Filtering Options
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User Story
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As a user looking for specific genres of books, I want to filter local book swap listings by proximity and genre so that I can find books that I am interested in without having to travel far.
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Description
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The Proximity Filtering Options requirement introduces a set of filtering tools that allow users to customize their search for book swaps based on distance from their current location. Users will have the ability to set a radius (e.g., 1 mile, 5 miles, 10 miles) to limit listings shown on the interactive map to those within their specified distance. The filters may also include categories based on book genres and conditions (like new or used), giving users tighter control over their search results. This capability is expected to enhance user satisfaction by providing a tailored experience that aligns with user preferences and geographical constraints.
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Acceptance Criteria
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User wants to find books available for swap within a 5-mile radius of their current location.
Given the user is on the interactive map, when they set the proximity filter to 5 miles, then only book listings within that 5-mile radius should be displayed on the map.
User wants to filter book listings by genre while also applying a proximity filter.
Given the user is on the interactive map and has set a proximity filter, when they select the genre filter for 'Mystery', then only book listings in the 'Mystery' genre that are also within the selected proximity should be shown.
User has set multiple filters: a 10-mile radius and the 'New' condition for books.
Given the user has applied both a 10-mile radius and selected the 'New' condition, when they view the map, then all listings should reflect those filters without showing any 'Used' books.
User attempts to adjust the proximity filter after it has already been set.
Given the user has set an initial proximity filter, when they change the radius to 1 mile, then the map should instantly update to show only listings within the new 1-mile radius without needing to refresh the page.
User wants to see a notification if no books are available within the specified proximity.
Given the user applies a proximity filter that yields no results, when they search for book listings, then a message should be displayed stating 'No books available within this radius.'
User wants to reset all filters and see all available book listings on the map.
Given the user has applied multiple filters, when they click the 'Reset Filters' button, then all previous filters should be cleared, and all book listings should be displayed on the map again.
User interacts with the map interface to select a book listing to view more details.
Given the user clicks on a specific book listing on the map, when the details pop-up appears, then it should display the book's title, author, condition, and a swap request button.
Social Sharing Feature
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User Story
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As a user organizing a book swap, I want to easily share my event on social media so that I can attract more participants and foster a community around book swapping.
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Description
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The Social Sharing Feature requirement calls for the integration of options for users to share their book swap listings or their participation in swap events on social media platforms. By enabling links or sharing buttons for platforms like Facebook, Twitter, and Instagram, users can promote their swaps to friends and increase local engagement. This not only helps in creating awareness of the swapping system among potential users but also fosters a sense of community among book enthusiasts. It is anticipated that this feature will enhance user visibility and participation and drive more traffic to the BookSync platform.
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Acceptance Criteria
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User shares a book swap listing on Facebook through the provided sharing button.
Given a user is on a book swap listing page, when they click on the 'Share on Facebook' button, then a Facebook sharing dialog appears with a pre-filled message and link to the listing.
User shares participation in a swap event on Twitter after registering for the event.
Given a user registers for a swap event, when they click on the 'Tweet about this event' button, then a Twitter dialog opens with a pre-written tweet containing event details and a link to the event page.
User shares a book swap listing on Instagram via a direct link.
Given a user is on the book swap listing page, when they click on the 'Share on Instagram' button, then a prompt to copy a shareable link for Instagram appears.
User views a summary of shared listings and events on their profile page.
Given a user has shared multiple listings or events, when they navigate to their profile page, then they should see a 'Shared Listings & Events' section that displays all their shared items with links.
User checks social media engagement metrics for shared listings.
Given a user has shared a listing on social media, when they view the listing details, then they should see engagement metrics such as 'likes', 'shares', and 'comments' aggregated from the social media platforms.
User unshares a book swap listing from their social media profile.
Given a user has previously shared a listing, when they click on the 'Unshare' button, then the listing is removed from their social media profile and confirmation appears.
User sees a prompt to share after completing a book swap.
Given a user has completed a book swap transaction, when they click on the 'Done' button, then a prompt asking them if they would like to share their experience appears with options for different social media platforms.
User Rating System
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User Story
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As a user participating in book swaps, I want the ability to rate my swapping experience with other users so that I can help build a trustworthy community and guide future users in their swap decisions.
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Description
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The User Rating System requirement involves the development of a feedback mechanism where users can rate and provide comments on their swapping experiences with other users. After a swap is completed, users will have the option to leave star ratings and textual feedback. This system not only promotes accountability and trust within the swapping community but also allows users to make informed decisions about which swaps to engage in. It is expected to enhance user confidence and the overall safety of the swapping experience.
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Acceptance Criteria
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User provides feedback post-swap experience.
Given a user completes a successful book swap, when they navigate to the rating system, then they can rate their experience using 1 to 5 stars and leave optional textual feedback.
Users can view ratings of potential swap partners.
Given a user is browsing available swaps, when they click on a swap partner's profile, then they should see the average star rating and any reviews provided by other users.
Users receive notifications after leaving a rating.
Given a user submits a rating and feedback after a swap, when they submit the form, then they should receive a confirmation message indicating their feedback has been recorded.
The system prevents users from rating their own swaps.
Given a user is logged in, when they attempt to rate their own completed swap, then the system should disable the rating option with an informative message.
Users can report inappropriate feedback on ratings.
Given a user views a rating, when they find it inappropriate, then they should have the option to report it, requiring a reason for the report.
The rating system displays the most recent feedback prominently.
Given multiple ratings exist for a swap partner, when a user views the profile, then the most recent feedback should be prominently displayed at the top of the ratings section.
Users can edit their ratings and feedback after submission.
Given a user has previously submitted a rating, when they revisit the rating section, then they should have the option to edit or delete their feedback within a specified time frame.
Push Notification Alerts
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User Story
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As an avid book swapper, I want to receive push notifications when new books in my preferred genres are available nearby so that I don’t miss out on exciting swap opportunities.
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Description
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The Push Notification Alerts requirement focuses on implementing a notification system that alerts users when new book swap listings that match their preferences are added in their vicinity. Users can opt to receive alerts based on their selected genres and distance preferences. The implementation of this feature aims to keep users engaged with real-time updates, encouraging them to participate in swaps as soon as new opportunities arise. Enhanced engagement through timely notifications is predicted to increase the overall activity on the platform.
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Acceptance Criteria
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User opts to receive notifications for new book swap listings based on selected genres and distance preferences.
Given a user has set their genre and distance preferences, when a new book swap listing matching those preferences is created within the specified distance, then the user receives a push notification immediately.
User receives an alert when a matching book swap listing is added.
Given a user is registered and has opted in for notifications, when a new book swap listing is added that matches their preferences, then the user should receive a unique push notification detailing the new listing.
User's notification settings can be updated at any point.
Given the user is logged into their account, when they access notification settings and update their genre or distance preferences, then the system should save these changes and confirm with a success message.
User can unsubscribe from push notifications.
Given a user has opted in for push notifications, when they choose to unsubscribe from notifications, then all future notifications for book swap listings should be disabled and confirmed with a success message.
User can receive alerts for multiple genres.
Given a user has selected multiple genres for notifications, when a new book swap listing is created that matches any of those genres within the specified distance, then the user receives a separate push notification for each relevant listing.
User can test push notification reception.
Given a user has the notification preferences set, when they click on a 'Test Notification' button in the settings page, then they should receive a test push notification to ensure functionality is working correctly.
Swap Wishlist
A personalized wishlist that lets users save titles they are interested in swapping for in the future. Users can be notified when specific books become available for swap within their network, making it easier to secure hard-to-find titles. This feature keeps users engaged and enhances the swapping experience by providing a way to track their book desires.
Requirements
Personalized Notifications
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User Story
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As a book lover, I want to receive notifications when books on my wishlist become available for swap so that I don't miss out on acquiring the titles I'm interested in.
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Description
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The Swap Wishlist feature will provide users with personalized notifications for specific titles they have saved. When a book becomes available for swap within the user's network, an instant notification will be sent via email or in-app alert. This enhances user engagement by keeping them informed about potential swap opportunities that match their interests and increases the likelihood of successfully obtaining hard-to-find titles.
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Acceptance Criteria
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User receives notification for a book available for swap within their network after adding it to their Swap Wishlist.
Given a user has added a book to their Swap Wishlist, when the book becomes available for swap within the user's network, then the user should receive an instant email notification and/or in-app alert regarding the availability of that book.
User should have the ability to customize notification preferences for their Swap Wishlist.
Given a user is in their account settings, when they choose to customize notification preferences, then they should be able to select between email and in-app alerts for book availability notifications.
The system should ensure that notifications are sent only for books that the user wants to swap.
Given a user has a specific book saved in their Swap Wishlist, when a book becomes available for swap, then the notification should only be sent if the book matches the titles saved by the user in their wishlist.
Notifications must provide clear details about the book available for swap.
Given a user receives a notification for a book available for swap, then the notification must include the book title, author name, and a direct link to initiate the swap request.
User receives the notification immediately when a book becomes available for swap.
Given a book has become available for swap, when the system processes the swap availability, then the notification must be sent to the user within 5 minutes of availability.
Users can view their Swap Wishlist and associated notifications history.
Given a user accesses their Swap Wishlist, when they select to view notifications history, then they should be able to see a list of all book availability notifications they have received, including timestamps.
The system should handle multiple users receiving notifications without delay.
Given multiple users have the same book in their Swap Wishlists, when that book becomes available for swap, then all applicable users must receive their notifications without any noticeable delay or system lag.
Wishlist Management
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User Story
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As a user, I want to easily manage my wishlist so that I can keep track of the books I want to swap for and prioritize my requests according to my preferences.
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Description
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Users will have the ability to manage their wishlist easily, allowing them to add or remove titles, prioritize their desired books, and categorize them based on genre or author. This functionality will enhance user experience by providing a streamlined process for tracking desired items and ensuring that users can focus on the titles they value most during swapping activities.
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Acceptance Criteria
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User wants to add a book title to their wishlist from the search results page.
Given the user is on the search results page, when they click the 'Add to Wishlist' button next to a book title, then the book should be successfully added to the user's wishlist and a confirmation message should appear.
User wants to remove a book title from their wishlist.
Given the user is viewing their wishlist, when they click the 'Remove' button next to a book title, then the book should be removed from the user's wishlist, and a notification confirming the removal should be displayed.
User wants to prioritize books in their wishlist based on their preferences.
Given the user is on their wishlist page, when they drag and drop a book title to change its position, then the order of the wishlist should update accordingly, and the new order should be saved when the user navigates away from the page.
User wants to categorize books in their wishlist by genre.
Given the user is viewing their wishlist, when they select a genre from the dropdown menu for a specific book title, then the category should be saved, and the wishlist should display the categorized listings correctly upon refresh.
User wants to receive notifications for available books in their wishlist for swapping.
Given the user has added books to their wishlist, when a book becomes available for swap within their network, then the user should receive a notification via email and/or application alert confirming the availability of that book.
User wants to view all titles in their wishlist sorted by priority.
Given the user is on their wishlist page, when they select 'Sort by Priority' from the sorting options, then the wishlist should reorder the titles according to the user's set priorities, displaying them in the correct order.
User wants to filter their wishlist by author or genre.
Given the user is viewing their wishlist, when they apply a filter for a specific author or genre, then only the titles matching the selected criteria should be displayed on the wishlist screen.
Social Sharing Options
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User Story
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As a user, I want to share my wishlist with my friends so that they know what books I'm looking to swap for, which may lead to more successful swapping opportunities.
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Description
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The Wishlist feature will include options for users to share their wishlists with friends or their swapping network, enabling collaborative swapping opportunities. Users can share links to their wishlist, making it easier for others to see what they wish to swap for, thereby enhancing the chances of successful exchanges and fostering community interactions.
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Acceptance Criteria
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User successfully shares their wishlist using the available share link feature.
Given the user has created a wishlist, When the user clicks on the share link button, Then a unique URL should be generated and displayed for copying.
User’s friends can view the shared wishlist without needing an account.
Given the user shares their wishlist link, When a friend accesses the link, Then the wishlist should be displayed in a read-only format without requiring login or account creation.
Notifications are sent to users when friends view or interact with their wishlist.
Given a user shares their wishlist with friends, When a friend views the wishlist or makes a swap request, Then the user should receive a notification alerting them of this activity.
Users can limit the visibility of their wishlist to specific friends or groups.
Given the user is sharing their wishlist, When the user selects specific friends to share with, Then only those selected friends should be able to access the wishlist link.
User can easily remove access to their wishlist once shared.
Given a user has previously shared their wishlist, When the user clicks the revoke access button, Then the previous share link should become invalid and users should no longer be able to view the wishlist.
Wishlists maintain accurate synchronization across all user platforms after sharing.
Given the user shares their wishlist, When changes are made to the wishlist by the original user, Then the friends who accessed the linked wishlist should see the updated version reflected immediately.
Users can customize their messages when sharing their wishlist.
Given a user is sharing their wishlist, When the user clicks the share wishlist button, Then a text field should be available for the user to enter a personalized message to accompany the share link.
Book Availability Tracker
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User Story
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As a user, I want to track the availability of books on my wishlist so that I can decide when to make a swapping request or look for alternatives.
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Description
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This requirement focuses on an integrated tracking system that allows users to monitor the availability status of specific titles on their wishlist. Users will receive updates on whether a requested book is currently available or if they should wait for future swapping possibilities. This feature adds transparency and can help manage user expectations in the swapping process.
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Acceptance Criteria
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User wants to track the availability of a specific title on their wishlist to stay informed about potential swapping opportunities.
Given the user has added a book to their wishlist, when the availability status changes, then the user should receive a notification with the updated status.
User checks their wishlist for updates on books they are interested in swapping.
Given the user accesses their wishlist, when they view the tracking status, then they should see a clear indication of whether each book is available or not.
User wants to receive timely notifications about the availability of a book they wish to swap.
Given the user has opted in for notifications, when a book they want becomes available, then they should receive an immediate alert via their preferred notification channel.
User decides to monitor multiple titles in their wishlist for availability updates.
Given the user has multiple titles on their wishlist, when any of those titles' availability status changes, then the user should receive notifications for each individual title's status change.
User encounters a hard-to-find title that is currently not available for swap.
Given the user is tracking a specific title, when the title becomes available again, then the user should be notified regardless of how long it takes for availability to occur.
User wants to understand the frequency of updates on their wishlist titles.
Given the user is monitoring their wishlist, when they check back frequently, then they should not receive duplicate notifications for the same availability status within a specified time frame (e.g., 24 hours).
User wants to set personal preferences for how they are notified about book availability.
Given the user accesses notification settings, when they customize their preferences, then they should be able to choose the types of notifications they receive (e.g., email, push notifications).
Wishlist Analytics
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User Story
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As a user, I want to see analytics about how often my wishlist books are available for swap so that I can make better decisions about my swapping strategy.
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Description
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Implementing analytics for the Wishlist feature will give users insights into how often their desired books become available for swap and predict trends based on user swapping behaviors. This feature will empower users to make informed decisions about which titles to swap and when, ultimately maximizing their chances of success in acquiring desired books.
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Acceptance Criteria
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User Interaction with Wishlist Analytics
Given a user accesses their wishlist, when they select the analytics option, then they should see a graphical representation of the availability of their desired books over the past six months.
Notifications for Available Swaps
Given a user has saved books in their wishlist, when a desired book becomes available for swap within their network, then the user should receive an automated notification via email and within the app.
Trend Prediction Accuracy
Given a user has been actively engaging with their wishlist, when the analytics feature processes their swapping behaviors, then it should correctly predict the likelihood of their desired titles becoming available within the next month at least 75% of the time based on historical data.
User Feedback on Analytics Usability
Given a user has accessed the wishlist analytics feature, when they attempt to provide feedback on its usability, then they should be able to submit a feedback form that reflects their experience, which is logged in the system.
Comprehensive Logging of Swapping Activity
Given wishlist analytics is enabled, when a user swaps any book, then the system should log the swapping activity, linking it to the appropriate wishlist entries and displaying the history in the analytics section.
Access Control for Analytics Feature
Given a user is not logged into their BookSync account, when they attempt to access the wishlist analytics feature, then they should be redirected to the login page with appropriate messaging.
Incentive Rewards Program
A system that rewards users for participating in the BookSwap Network by allowing them to earn points for each successful swap. Points can be redeemed for exclusive content or discounts on BookSync’s other offerings. This feature encourages continued active participation and strengthens community bonds.
Requirements
User Registration and Points Tracking
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User Story
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As a user of the BookSwap Network, I want to register for an account so that I can track my earned points and view my swap history, which will motivate me to participate more actively.
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Description
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Create a user registration system that allows users to create accounts and track their points earned through participation in the BookSwap Network. Users should have a personal dashboard where they can view their accumulated points, upcoming redemption opportunities, and their swap history. This feature will enhance community engagement by allowing users to easily monitor their contributions and rewards.
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Acceptance Criteria
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User can successfully create a new account on the BookSync platform for tracking points in the Incentive Rewards Program.
Given the user is on the registration page, when they enter all required fields with valid information, and click 'Register', then their account should be created successfully, and they should receive a confirmation email.
Users can view their accumulated points on their personal dashboard after logging in to their BookSync account.
Given the user is logged into their account, when they navigate to their personal dashboard, then the total accumulated points should be displayed accurately.
Users can track their swap history and see details of each transaction in the BookSwap Network.
Given the user is on their personal dashboard, when they click on 'Swap History', then they should be able to view a list of all completed swaps with relevant details such as date, books involved, and points earned.
Users can redeem points for exclusive content or discounts on BookSync’s offerings.
Given the user has enough points for redemption, when they select an item to redeem and confirm their choice, then the points should be deducted accordingly, and a confirmation should be displayed.
Users can log in to their account and recover their password if they forget it.
Given the user is on the login page, when they click on 'Forgot Password' and provide their registered email, then they should receive an email with instructions to reset their password.
Users can update their profile information in the BookSync platform.
Given the user is logged in and navigates to the 'Profile Settings', when they change their information and save the changes, then the updated information should be displayed the next time they view their profile.
Users should receive notifications for upcoming redemption opportunities based on their accumulated points.
Given the user has accumulated enough points for a redemption opportunity, when they log into their dashboard, then a notification about redemption opportunities should be prominently visible.
Points Redemption System
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User Story
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As a user, I want to redeem my earned points for discounts or exclusive content so that I feel rewarded for my engagement in the BookSwap Network.
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Description
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Implement a points redemption system that allows users to exchange their earned points for exclusive rewards, discounts, or special content provided by BookSync. The system should include a catalog of rewards, clearly outlining the points required for each. This will enhance user satisfaction by giving them tangible benefits for their participation in the BookSwap Network.
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Acceptance Criteria
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User accesses the Points Redemption System to view available rewards and discounts after earning points through successful book swaps.
Given the user has earned points through successful swaps, when they navigate to the Points Redemption System, then they should see a list of available rewards with the corresponding point values clearly displayed.
A user tries to redeem points for a specific reward that requires a certain number of points in the Points Redemption System.
Given the user has sufficient points in their account, when they select a reward to redeem, then their point balance should decrease by the amount required for the reward, and a confirmation message should appear indicating successful redemption.
User attempts to redeem points but does not have enough points for the selected reward.
Given the user selects a reward that exceeds their current points, when they attempt to submit the redemption, then an error message should appear indicating insufficient points for the selected reward.
User wants to cancel a redemption within the Points Redemption System after it has been initiated.
Given the user has initiated a points redemption, when they choose to cancel the redemption before it is completed, then their points should be returned to their account and a cancellation confirmation should be displayed.
User wants to understand the process and benefits of the Points Redemption System to enhance participation.
Given the user is on the information page about the Points Redemption System, when they click on the FAQ section, then they should see a clear and concise explanation of how to earn points, how to redeem them, and the benefits of participation.
The system provides a means for users to see their current points balance and redemption history.
Given the user logs into their account, when they navigate to their profile section, then they should see their current points balance and a brief history of rewards they have redeemed.
Gamification of Swaps
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User Story
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As a user, I want to earn badges for my participation in the BookSwap Network so that I feel recognized and motivated to swap more books.
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Description
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Design gamification elements for the swapping process, including badges, levels, or leaderboards to encourage participation. Users should gain badges for various achievements, such as completing a certain number of swaps or inviting friends. This feature will create a sense of community and competition, motivating users to engage more actively in the BookSwap Network.
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Acceptance Criteria
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User achieves a milestone of completing five successful swaps and is notified with a badge indicating this achievement.
Given a user completes five successful swaps, when the system processes the accomplishment, then the user should receive a notification and a badge indicating 'Five Swaps Completed'.
A user invites a friend who then completes their first swap within the BookSwap Network, rewarding the user with an invitation badge.
Given a user invites a friend and the friend completes their first swap, when the friend's swap is confirmed, then the original user receives an invitation badge and points for the successful invitation.
Display the leaderboard showing users with the most swaps completed in the current month to foster competition.
Given the monthly leaderboard is generated, when users access the leaderboard feature, then it must display the top five users with the most swaps completed, including their usernames and the number of swaps.
A user completes fifteen swaps and unlocks a new level in the gamification system, receiving a level-up notification.
Given a user reaches a total of fifteen swaps, when the system verifies the count, then the user should receive a level-up notification and be informed of rewards available at the new level.
Users can view their progress towards earning badges and points from within their profile page.
Given a user navigates to their profile page, when they check the progress section, then the system must display all earned badges, points accumulated, and the criteria required for future badges.
As users complete swaps, the system provides real-time updates on points earned per swap.
Given a user completes a swap, when the swap status is marked as completed, then the system must automatically update and display the points earned for that swap in the user's account.
Automated Notifications and Reminders
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User Story
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As a user, I want to receive notifications about my points and upcoming swaps so that I can stay engaged and never miss an opportunity to participate in the BookSwap Network.
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Description
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Develop an automated notifications system that alerts users about their points status, redemption opportunities, upcoming swaps, and community events. Users should receive customizable notifications via email or in-app messages. This feature will keep users informed and engaged, encouraging them to participate frequently in the BookSwap Network.
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Acceptance Criteria
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Automated notifications for points status updates to users in the BookSwap Network.
Given a user who has earned points in the BookSwap Network, when their point balance changes, then they should receive a notification email or in-app message indicating their new point balance and any actions they can take.
Users receiving reminders for upcoming swaps they have signed up for in BookSwap Network.
Given that a user has scheduled a book swap, when the date of the swap is approaching (1 day before), then the user should receive a reminder notification via their chosen method (email or in-app message).
Notifications for available redemption opportunities based on accumulated points.
Given a user with sufficient points for redemption, when new exclusive content or discounts are available, then the user should receive a notification detailing the redemption options and instructions to claim them.
Users receiving alerts for community events related to BookSwap Network participation.
Given that there is a community event scheduled, when the event date approaches (3 days prior), then all users should receive a notification informing them about the event, including the date, time, and location details.
Customization of notification preferences by users in the application settings.
Given a user accessing their account settings, when they opt to customize their notification preferences, then they should be able to select the types of alerts they wish to receive (points updates, swap reminders, event notifications) and their preferred notification method.
Confirmation of successful delivery of notification messages to users.
Given the system has sent out notifications, when the notifications are dispatched, then the system logs should confirm successful delivery to all intended recipients (email and in-app notifications).
Referral Program Integration
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User Story
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As a user, I want to invite my friends to join the BookSwap Network so that I can earn extra points and help grow the community.
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Description
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Create a referral program that incentivizes users to invite friends to join the BookSwap Network. Users should earn bonus points for each new member they successfully refer, enhancing community growth. This feature builds a stronger user base and exponential growth of the network, incentivizing current users to promote the platform outside their existing circles.
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Acceptance Criteria
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User successfully refers a friend to the BookSwap Network and tracks earned bonus points.
Given a registered user has a referral link, when they share this link and their friend registers using it, then the user should earn bonus points credited to their account after their friend completes their first swap.
Referral program is visible and easy to understand for users.
Given a user accesses the referral program section, when they view the page, then the information about how to refer friends, potential points earned, and redemption options should be clearly displayed and easy to understand.
Users can redeem their bonus points earned from referrals for exclusive content or discounts.
Given a user has accumulated bonus points from referrals, when they reach the redemption threshold, then they should have the option to redeem points for exclusive content or discounts clearly listed in the application.
Users receive notifications upon earning bonus points from referrals.
Given a user successfully refers a friend and earns bonus points, when the points are awarded, then the user should receive a notification confirming the bonus points have been credited to their account.
Users can track the status of their referrals and point earnings.
Given a user accesses their referral dashboard, when they view the page, then they should see a list of referred friends along with their current status and total points earned from each referral.
The referral program promotes user engagement and encourages participation.
Given a user interacts with the referral program, when they successfully refer multiple friends, then there should be a measurable increase in the number of active users within the BookSwap Network over a specific period.
The referral program incentivizes users to retain their referred friends in the BookSwap Network.
Given a user has referred friends, when those friends complete a certain number of swaps in their first month, then the original user should receive an additional point bonus to encourage continued participation.
Feedback and Suggestions Module
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User Story
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As a user, I want to provide feedback on the Incentive Rewards Program so that I can share my ideas and help improve the experience for everyone in the BookSwap Network.
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Description
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Establish a feedback mechanism within the platform that allows users to provide suggestions and report issues related to the Incentive Rewards Program. This module should enable users to send direct feedback easily and should allow the team to track and prioritize user suggestions for future enhancements. This will empower users to contribute towards improving the BookSwap Network, enhancing user satisfaction.
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Acceptance Criteria
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User submits feedback on the Incentive Rewards Program after participating in a successful swap.
Given the user is logged into their BookSync account, when they navigate to the Feedback and Suggestions module and submit feedback, then they receive a confirmation message indicating that their feedback has been successfully submitted.
User wants to report an issue with redeeming points in the Incentive Rewards Program.
Given the user is experiencing an issue when trying to redeem points, when they fill out the issue report form in the Feedback and Suggestions module and submit it, then the issue is logged in the system and a response email is sent to the user within 48 hours.
Admin reviews user suggestions submitted through the Feedback and Suggestions module.
Given the admin is logged into the BookSync dashboard, when they access the Feedback and Suggestions module, then they can view all submitted suggestions, filter by status, and prioritize them based on user votes.
User checks the status of their submitted feedback or issue report.
Given the user has previously submitted feedback or a report, when they navigate to the Feedback and Suggestions module and enter their tracking ID, then they can view the current status of their submission.
A user suggests a new feature in the Incentive Rewards Program via the Feedback and Suggestions module.
Given the user is logged in, when they provide a detailed description of their suggested feature in the submission form, then the suggestion is classified as 'Feature Request' and is recorded in the system.
User accesses the feedback history to provide additional comments or updates on a previously submitted suggestion.
Given the user wants to add comments to their prior submission, when they navigate to their feedback history, then they can select a submission and add additional comments which are saved and displayed in the system.
User navigates through the Feedback and Suggestions module for the first time.
Given the user is new to the platform, when they access the Feedback and Suggestions module, then they are presented with a user-friendly guide on how to submit feedback and report issues.
Swap Event Coordination
A feature that enables users to organize and participate in local book swap events, with options to create event listings, invite users, and share event details. This community-building tool fosters engagement beyond individual swaps, promoting a culture of sharing and connection among book lovers.
Requirements
Event Creation Interface
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User Story
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As a user, I want to create a book swap event so that I can connect with other book lovers in my area and share my books.
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Description
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The Event Creation Interface allows users to easily set up and manage local book swap events within BookSync. Users can define key details such as the event name, date, time, location, and maximum participants. This feature will promote user organization by providing a straightforward, user-friendly platform where they can share their events with the community. Its intuitive design and seamless integration with the BookSync inventory system ensures that users can effectively coordinate their swaps while also managing inventory related to their participating books, thereby enhancing community interaction.
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Acceptance Criteria
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User navigates to the Event Creation Interface to initiate a new book swap event.
Given the Event Creation Interface is accessible, When the user fills out all required fields (event name, date, time, location, max participants), Then the event should be successfully created and saved in the system.
User attempts to create a book swap event without filling in all required fields.
Given the Event Creation Interface is open, When the user leaves any required fields empty and tries to submit, Then an error message should display, prompting the user to fill all required fields.
User wants to edit an existing book swap event's details.
Given an existing book swap event is selected, When the user updates any event details and clicks save, Then the updated details should reflect in the event listing immediately after saving.
User seeks to invite participants to their created book swap event.
Given the user has created a book swap event, When the user clicks on the 'Invite Participants' option and enters valid email addresses, Then invitations should be sent and a confirmation message should display indicating successful sending of invites.
User checks the visibility of their created book swap event in the community listings.
Given the user has successfully created a book swap event, When they navigate to the community event listings, Then their event should be visible to all users within the specified location and date range.
User wants to cancel a scheduled book swap event.
Given a scheduled book swap event exists, When the user chooses to cancel the event and confirms the action, Then the event should be removed from the listings and a cancellation notice should be sent to all invitees.
User wishes to manage their book inventory related to the book swap event.
Given the user accesses the Event Creation Interface, When they link their book inventory to the event, Then all selected books should be displayed correctly in the event details, showing their availability status.
User Invitation System
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User Story
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As a user, I want to invite my friends to a swap event so that we can enjoy sharing our favorite books together.
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Description
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The User Invitation System enables users to invite friends or other BookSync community members to participate in their book swap events. Users can send invitations through email or integrated messaging platforms, ensuring that all connections made through BookSync can engage in swaps easily. This feature not only enhances user engagement but also helps grow the BookSync community by driving event participation and encouraging user interaction beyond the platform itself.
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Acceptance Criteria
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User Initiates Invitation through Email
Given a user is logged into BookSync, when they navigate to a swap event and select the option to invite others, then they should have the ability to enter email addresses and send invitations to their friends, and receive a confirmation message upon successful sending of the invitations.
User Invites Through Integrated Messaging Platform
Given a user is on the event details page, when they select the integrated messaging option to invite friends, then they should be able to share the event link through the messaging app and see a success notification upon sharing.
Dashboard Notification of Sent Invitations
Given a user has sent invitations to their swap event, when they return to the dashboard, then they should see a notification displaying the total number of invitations sent, along with a list of who has accepted, declined, or not responded.
RSVP Functionality for Invited Users
Given an invited user receives an invitation through email, when they click on the RSVP link, then they should be directed to the Live Event page where they can confirm their attendance and see the event details.
Tracking Invitation Metrics
Given a user has sent multiple invitations, when they navigate to the event's administrative view, then they should have access to metrics showing the number of invitations sent, opened, accepted, and declined, as well as an option to resend invitations.
Cancelation of Invitations
Given a user has sent an invitation for a swap event, when they decide to cancel the invitation, then they should be able to do so easily from the invitation management page and receive a confirmation message indicating the cancellation was successful.
User Feedback on Invitation Process
Given a user has completed sending invitations, when they are prompted for feedback, then they should be able to submit their experience regarding the ease of the invitation process and any suggestions for improvement.
Event Detail Sharing
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User Story
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As a user, I want to share my book swap event on social media so that more people can participate.
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Description
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The Event Detail Sharing feature allows users to share event information across various social media platforms or via direct links. This functionality will provide users with options to promote their book swap events outside of BookSync, bringing in a wider audience. By facilitating sharing, this feature encourages a culture of sharing books in local communities and elevates participation rates by reaching potential swap participants who may not be current BookSync users.
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Acceptance Criteria
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Event organizer shares event details on Facebook to increase visibility among local book lovers.
Given the event details are finalized and the user is logged into BookSync, when the user clicks on the 'Share on Facebook' button, then a pop-up appears with the event details pre-filled and an option to post to their timeline.
User shares the book swap event link via email to friends and family.
Given the event listing is active, when the user clicks the 'Copy Link' option, then the link to the event should be copied to the clipboard, allowing the user to paste and send it in an email without any additional formatting issues.
User wants to promote the upcoming book swap event through Instagram stories.
Given the event details are available, when the user selects 'Share on Instagram Story', then a shareable image including event details should be generated, allowing the user to customize their story before posting.
An invitee receives a shared event link and views the event details without needing to log in to BookSync.
Given the user is not logged into BookSync, when they click on the shared event link, then they should be directed to a public event page displaying all details without restrictions.
User shares the event on Twitter to reach a wider audience.
Given the event is actively listed, when the user clicks the 'Share on Twitter' button, then a tweet should populate with a character-count compliant message including a hashtag for the event and a link to the event.
Event coordinator reviews engagement metrics after sharing the event on social media.
Given the user has shared the event, when they access the event dashboard, then they should see metrics indicating the number of shares, link clicks, and impressions from each social media platform.
Community Feedback and Rating System
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User Story
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As a user, I want to rate my experience at a swap event so that I can help others find quality events and improve future swaps.
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Description
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The Community Feedback and Rating System allows participants in the book swap events to leave feedback and rate their experience, helping other users gauge the quality and reliability of events. This feature encourages community involvement and creates a trusted environment for users to participate in swaps confidently. The feedback collected can also guide users in organizing better events and contribute to the overall improvement of BookSync's features.
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Acceptance Criteria
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Users want to provide feedback after attending a book swap event to share their experiences with the community.
Given the user has attended a book swap event, when they navigate to the event page, then they should see an option to leave feedback and a rating (1-5 stars).
Users need to see the average rating and feedback for past book swap events to make informed decisions about participating in future events.
Given the user is viewing a book swap event, when they check the event details, then the average rating and all user feedback should be displayed clearly.
Event organizers want to use feedback to improve future book swap events and understand community needs better.
Given the organizer is viewing their past events, when they access the feedback section, then they should see constructive feedback and suggestions sorted by most recent and highest rated.
Users wish to report inappropriate feedback or ratings to maintain the integrity of the community.
Given the user is viewing feedback for a book swap event, when they select a feedback report option, then they should be prompted to explain why they are reporting it and the report should be sent to moderators.
Users need to receive notifications when someone leaves feedback for events they organized or attended to stay updated.
Given the user has attended or organized an event, when feedback is submitted for that event, then the user should receive a notification via email or app alert.
New users want to understand the reliability of past events before joining a swap.
Given a new user is exploring upcoming book swap events, when they filter events by rating, then only events above a certain average rating should be displayed.
The system should allow participants to edit or delete their feedback to correct or update their experiences.
Given the user has submitted feedback, when they access their submitted feedback, they should see options to edit or delete their feedback.
Event Calendar Integration
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User Story
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As a user, I want to integrate swap events with my calendar so that I don’t miss out on any that I wish to attend.
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Description
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The Event Calendar Integration connects BookSync's book swap events with users' personal calendars (Google Calendar, Outlook, etc.), ensuring users can keep track of upcoming events effortlessly. This feature will provide reminders and notifications about the events they plan to attend, enhancing user convenience and participation. By facilitating better scheduling, users can maximize their book swapping experience while minimizing potential overlaps of commitments.
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Acceptance Criteria
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User Integration of Book Swap Events into Personal Calendar
Given a user has created a book swap event in BookSync, when the user opts to sync this event with their Google Calendar, then the event should appear in their Google Calendar with all relevant details including date, time, and location.
Reminders and Notifications for Upcoming Events
Given the user has connected their calendar with BookSync, when a book swap event is approaching within 24 hours, then the user should receive a notification reminder via their chosen method (email, app notification, etc.).
Event Listing Visibility in User Calendars
Given a user has successfully integrated their calendar with BookSync, when multiple book swap events are created, then all events should be visible in the user's integrated calendar without duplicates.
User Cancellation of Event Integration
Given a user has linked their calendar to BookSync, when the user cancels a previously synced book swap event, then the event should be removed from their personal calendar automatically and confirm its deletion in the BookSync app.
Event Details Synchronization Accuracy
Given a user modifies a book swap event details in BookSync, when these modifications are saved, then the updated details should reflect accurately in the user's personal calendar within five minutes of the change.
Integration Setup User Instructions
Given a new user in BookSync, when they visit the calendar integration section, then they should see clear and concise instructions on how to integrate their calendar (Google, Outlook, etc.) with BookSync for book swap events.
Error Handling for Calendar Integration Failures
Given a user attempts to integrate their calendar with BookSync, when there is an error during the integration process, then the system should provide a clear error message and guiding steps to resolve the issue.
Smart Suggestion Engine
Harness the power of AI with the Smart Suggestion Engine, which continuously analyzes purchasing patterns, preferences, and reading habits to deliver tailor-made book recommendations. This feature adapts to changing user behavior, ensuring that every recommendation is relevant, timely, and appealing. Users can discover new favorites without the overwhelm of browsing, enhancing both their satisfaction and engagement with the platform.
Requirements
Personalized Recommendation Algorithm
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User Story
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As a frequent user of BookSync, I want an intelligent recommendation system that suggests books tailored to my interests so that I can discover new titles without wasting time searching through the catalog.
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Description
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Develop an advanced AI-based algorithm that analyzes individual user data, including past purchases, reading history, and preferences, to generate personalized book recommendations. This functionality will enhance user experience by providing tailored suggestions that adapt over time, ensuring recommendations remain relevant as user habits change. Integration with the existing inventory system will allow for real-time updates and synchronization, facilitating prompt adjustments in recommendations based on stock availability and trends.
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Acceptance Criteria
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As a user of BookSync, I want to receive personalized book recommendations based on my past purchases and reading history so that I can discover new books that I am likely to enjoy.
Given a user with a defined reading history, When the personalized recommendation algorithm runs, Then it should provide at least three book suggestions that align with the user's preferences and past purchase behavior.
As a user, I want the book recommendations to update automatically when I make a new purchase or change my reading preferences, so that I always have the most relevant suggestions.
Given a user updates their reading preferences or makes a new purchase, When the personalized recommendation algorithm is triggered, Then the recommendations should be refreshed and reflect these changes within five minutes.
As a bookstore owner, I want the recommendations to take stock availability into account so that I can be sure the recommended books are actually in inventory.
Given a user is provided with personalized book recommendations, When checking the inventory system, Then all recommended books must have a stock status of 'available' in order to be displayed to the user.
As a user, I want to see a historical log of my recommended books, so that I can revisit and check the suggested titles in the future.
Given a user has received personalized book recommendations, When they access their recommendation history, Then they should see a complete list of previously recommended books along with their respective dates of recommendation.
As an independent author, I want the algorithm to recommend my books to users who have expressed interest in similar genres, to maximize visibility and sales.
Given a user with defined reading interests in a specific genre, When the personalized recommendation algorithm analyzes data, Then my books should appear in the recommendation list if they align with the user's preferences in that genre and are available in the inventory.
Dynamic User Feedback Loop
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User Story
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As an engaged user, I want to provide feedback on the book recommendations so that the system can improve and better match my reading preferences over time.
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Description
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Implement a feedback mechanism that allows users to rate recommendations based on relevance, quality, and personal taste. This user input will be utilized to continuously refine and optimize the personalized recommendation algorithm, ensuring it evolves with user preferences. The system should integrate seamlessly with the user interface, allowing easy access for feedback submission and presenting updates on how user feedback influences future recommendations.
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Acceptance Criteria
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User Submission of Feedback on Book Recommendations
Given a user receives book recommendations from the Smart Suggestion Engine, when the user selects a book and provides a rating, then the feedback submission should be successfully recorded in the system and acknowledged with a confirmation message.
Impact of User Feedback on Future Recommendations
Given that feedback has been submitted by users, when the Smart Suggestion Engine recalibrates its recommendations, then the updated suggestions should reflect the preferences indicated in the submitted user feedback.
User Interface Access for Feedback Submission
Given a user is viewing their book recommendations, when they click on a feedback option, then the interface should display an intuitive feedback form that allows them to rate the recommendations based on relevance, quality, and personal taste with no more than three clicks.
Tracking User Feedback Influence on Algorithm
Given the feedback mechanism is implemented, when a user reviews their recommendations after providing feedback, then they should see notifications or updates indicating how their feedback has influenced the next set of recommendations.
Feedback Data Analytics and Reporting
Given the system is collecting user feedback, when an admin accesses the analytics dashboard, then they should be able to view aggregated feedback data and trends demonstrating changes in user preferences over time.
Error Handling for Feedback Submission
Given a user attempts to submit feedback but encounters a system error, when they submit the feedback, then the system should provide a clear error message and allow the user to resubmit without losing their input.
Real-Time Inventory Sync
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User Story
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As a user, I want to receive book recommendations that are actually in stock so that I can easily purchase the titles I am interested in without encountering availability issues.
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Description
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Create a feature ensuring that the recommendation engine pulls real-time data from the inventory management system to recommend books that are currently available, minimizing the chance of suggesting out-of-stock items. This requirement focuses on maintaining a fluid and accurate recommendation process, thereby enhancing user satisfaction through reliable suggestions. The system should also alert the recommendation engine when stock changes occur, prompting immediate updates to the suggestions offered to users.
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Acceptance Criteria
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User accesses the Smart Suggestion Engine to explore book recommendations after recent inventory updates.
Given the inventory has been updated, When the user accesses the Smart Suggestion Engine, Then the recommendations displayed should only include books that are currently in stock.
A stock alert is triggered when a book's inventory reaches low levels, impacting the recommendations shown.
Given a book's stock has reached a low threshold, When the inventory management system triggers an alert, Then the Smart Suggestion Engine should automatically exclude that book from the recommendations displayed.
User receives a recommendation for a book, but the stock status changed after the recommendation was made.
Given the user views a book recommendation, When they attempt to purchase the book, Then a notification should indicate whether the book is currently available or out of stock before proceeding to checkout.
The user pulls up the Smart Suggestion Engine during a peak sales event.
Given a seasonal sale is active, When the user accesses the Smart Suggestion Engine, Then it should prioritize recommending books that are in high demand and currently in stock.
The inventory management system experiences a delay in stock update notifications to the Smart Suggestion Engine.
Given there is a delay in stock updates, When the user accesses the Smart Suggestion Engine, Then it must indicate on the recommendations page that the data may not be current and recommend users check stock availability manually.
A user frequently purchases books within a specific genre.
Given the user has consistently purchased from one genre, When they use the Smart Suggestion Engine, Then the system should prioritize recommending new arrivals in that genre that are currently available.
User navigates away from the Smart Suggestion Engine and returns later to find updated recommendations.
Given the user navigates away from the suggestion engine, When they return after a stock update, Then the recommendations should reflect the latest inventory changes and adapt accordingly to show only available titles.
Seasonal and Trend-Based Recommendations
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User Story
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As a book lover, I want to receive suggestions for trending and seasonal books so that I can stay updated with the latest popular reads and make informed choices about my purchases.
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Description
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Integrate a feature that allows the recommendation engine to utilize seasonal trends and market data to adjust suggestions accordingly. This functionality should analyze historical sales data and current market challenges to suggest trending titles, seasonal reads, or promotional items, providing users with fresh and timely recommendations that reflect broader market interests. Integration with marketing campaigns will ensure that promotional offerings are highlighted during relevant periods.
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Acceptance Criteria
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As a bookstore owner, I want the recommendation engine to provide seasonal suggestions around the holiday season so that I can stock trending titles and promotional items that align with current customer interests and market trends.
Given access to the seasonal catalogue, when I query the recommendation engine during the holiday season, then I receive a list of at least 10 trending titles and 5 promotional items.
As a librarian, I need the platform to analyze historical sales data in the summer months to suggest popular summer reads to my patrons.
Given historical sales data from previous summers, when I request reading suggestions in June, then I should receive at least 8 recommendations for books that were popular in the last summer.
As a small publishing house, I aim to leverage the recommendation engine to promote a new book during its launch week to maximize visibility and sales.
Given a marketing campaign scheduled for the book launch, when the recommendation engine analyzes current market trends during the launch week, then it should recommend the book alongside 5 other complementary titles related to the same genre.
As a user, I want personalized recommendations to adapt based on my changing reading preferences and seasonal trends so that I continuously discover new books that may interest me.
Given my reading history and preferences, when I log into the platform, then I should see a dynamic list of at least 5 book recommendations that reflect my past behaviors and current seasonal trends.
As a bookstore manager, I want the recommendation engine to adjust its suggestions based on real-time market challenges such as supply chain issues to avoid recommending out-of-stock items.
Given real-time inventory data, when the recommendation engine generates suggestions, then it should exclude any titles that are currently out of stock or facing supply chain issues.
As an independent author, I want the recommendation engine to highlight my newly released book during relevant seasons to increase its visibility and sales.
Given that my book has been added to the system, when the seasonal auto-promotion feature activates, then it should automatically highlight my book in the recommendations during the relevant sales season, providing at least 3 supporting reasons for its inclusion.
Social Discovery Feature
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User Story
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As a user, I want to see what my friends are reading and recommending, so I can discover new books through their experiences and enhance my reading choices.
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Description
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Develop a social discovery feature that integrates with user accounts, allowing users to see recommendations based on their friends' activities, shared lists, and reading preferences. This social aspect will foster community engagement and make the discovery process more enjoyable by enabling users to explore books that their peers are enjoying. The implementation should include privacy settings to ensure users control what information is shared.
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Acceptance Criteria
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User views a personalized book recommendation list based on their friends' recently read books and shared preferences on the BookSync platform.
Given a user is logged into their BookSync account, when they navigate to the 'Friends' recommendations section, then they should see a list of book recommendations based on their friends' reading activities and preferences, updated in real time.
A user chooses to modify their privacy settings to control what information about their reading activities is shared with friends.
Given a user is on the Privacy Settings page, when they change their preference for sharing reading activities to 'Friends Only', then only their friends should be able to see their reading list and activities.
A user clicks on a recommended book and adds it to their reading list from the recommendations provided by the social discovery feature.
Given the user is viewing their friends' recommendations, when they click on a recommended book, then it should successfully be added to their personal reading list and a confirmation message should appear.
A user wants to see their friends' shared reading lists and book activities.
Given the user is on the Friends Activity page, when they pull down to refresh the page, then they should see the latest activities and shared lists from all their connected friends.
The system updates the recommendations when a user’s friends add new books to their reading lists.
Given a user has friends connected to their account, when one of the friends adds a new book to their reading list, then the user should see this book recommended within their Friends recommendations section within 10 minutes.
A user is notified of whether a friend has read a book they are interested in.
Given a user is viewing a book detail page, when they see a friend’s avatar in the 'Read by Friends' section, then they should be able to click on the avatar to view that friend's reading status and comments about the book.
Personalized Reading Pathways
Personalized Reading Pathways create customized book discovery journeys for users based on their individual tastes and previous purchases. This feature curates collections of books that progress in themes, genres, or author styles, guiding readers seamlessly from one book to the next. By offering a structured approach to discovery, it enhances the user's reading experience and encourages deeper exploration of their interests.
Requirements
User Profile Customization
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User Story
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As an avid reader, I want to customize my profile with my favorite genres and previous purchases so that I can receive personalized book recommendations that match my interests.
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Description
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This requirement enables users to create and customize their profiles within BookSync. Users can input their reading preferences, favorite genres, and past purchases that feed into the personalized reading pathways. This customization is essential as it sets the foundation for accurate book recommendations, making the reading experience more tailored and relevant to individual users. The profile will be seamlessly integrated with a user’s existing account, ensuring a coherent and user-friendly interface that encourages thorough engagement and simplifies the book discovery process.
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Acceptance Criteria
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User Profile Customization: A user accesses their BookSync account to set up their profile by inputting their preferred genres, favorite authors, and previous purchases in a user-friendly interface.
Given the user is logged into their BookSync account, When they navigate to the profile customization section and input their preferences, Then their profile should be updated successfully with the new information and be reflected in personalized reading pathways.
User Profile Customization: A user wants to delete their previously saved preferences from their BookSync profile.
Given the user is on the profile customization page, When they select the option to delete a specific preference, Then the selected preference should be removed from the profile without affecting other preferences and a confirmation message should be displayed.
User Profile Customization: A user completes their profile setup and wants to see how their preferences influence their personalized book recommendations.
Given the user has customized their profile with specific genres and favorites, When they navigate to the personalized reading pathways section, Then the recommendations displayed should reflect the user’s preferences accurately and be relevant to their input.
User Profile Customization: A user tries to input a non-acceptable genre (such as profanity or irrelevant content) while customizing their profile.
Given the user is entering new preferences, When they attempt to save a genre that is not approved, Then an error message should be displayed indicating that the genre entered is not valid and the preference should not be saved.
User Profile Customization: A user wishes to update their profile information after initially creating it.
Given that a user has an existing profile, When they access the profile customization section and modify their preferences, Then the updated information should be saved and reflected in the user's recommendations without any system errors.
User Profile Customization: A user wants to ensure that their data is secure and private after customizing their profile.
Given the user has entered information into their profile, When they review the privacy policy and data security options, Then the user should have clear options to opt-out of data sharing arrangements and acknowledgment that their data is stored securely per policy.
User Profile Customization: A user wishes to validate that their previous purchase history is accurately reflected in their personalized reading pathways.
Given the user has entered their purchase history in the profile, When they access the personalized recommendations, Then the recommendations should include books that were previously purchased and suggest similar titles based on their reading history.
Recommendation Algorithm
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User Story
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As a user, I want to receive customized book recommendations based on my reading history so that I can discover new books that I will enjoy reading.
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Description
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The recommendation algorithm is a core requirement that utilizes machine learning to analyze user data, such as reading history and preferences, to generate personalized reading pathways. This algorithm will curate a sequence of book collections tailored to each user’s interests, ensuring a smooth and immersive reading journey. By leveraging data analytics, the algorithm enhances user engagement and retention by serving relevant book recommendations that provoke curiosity and exploration.
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Acceptance Criteria
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User receives personalized book recommendations based on their reading history and preferences.
Given a user has a reading history and preference data, when they open the Personalized Reading Pathways feature, then the system should display a curated list of recommended books that reflect their interests and reading patterns.
User can seamlessly navigate between recommended book collections without disruptions.
Given a user is viewing a recommended book collection, when they select a book from the list, then they should be taken to the book's detail page without any loading issues or errors, maintaining context of their reading pathway.
The algorithm updates recommendations based on user interactions with their reading selections.
Given a user has interacted with a recommended book (e.g., viewed details, added to cart), when they return to the Personalized Reading Pathways feature, then the system should adjust recommendations to reflect this interaction and present new relevant books accordingly.
Users can provide feedback on recommendations to enhance future suggestions.
Given a user has accessed the recommended books list, when they provide feedback on a recommendation (e.g., thumbs up or down), then the system should log the feedback and adjust future recommendations based on user input.
The system must handle and accurately present diverse book genres and themes in recommendations.
Given a user has preferences for multiple genres, when the Personalized Reading Pathways feature is activated, then the algorithm should populate a diverse range of book recommendations that include different genres and themes, ensuring a balanced representation.
User must be able to save and revisit recommendations for later reading.
Given a user is viewing their recommended books, when they choose to save a book to their 'Reading List', then the system should allow retrieval of this list later and maintain all saved recommendations without loss.
The algorithm can learn from user patterns over time for enhanced personalization.
Given a user has been engaged with the platform for a specified duration, when they access the Personalized Reading Pathways, then the system should present improved recommendations based on their cumulative reading history and interaction trends, reflecting evolving preferences.
Interactive Book Discovery Journey
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User Story
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As a user, I want to explore an interactive reading pathway that guides me from one book to the next based on my preferences so that I can easily discover books that fit my literary taste.
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Description
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This requirement involves designing an interactive interface that visually guides users through their personalized reading pathways. It will include features such as clickable book covers, author profiles, and thematic pathways that users can follow. This enhancement enriches the user experience by making book exploration enjoyable and engaging, significantly increasing the likelihood of users discovering and purchasing new books.
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Acceptance Criteria
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User initiates a personalized reading pathway by accessing their profile and selecting a preferred genre.
Given a user is logged in, when they select a genre from their profile, then the system displays a curated list of book covers relevant to that genre.
User clicks on a book cover to view its details and author information.
Given the user has a list of book covers, when they click on a cover, then the system opens a detailed view displaying book information, author profile, and options to add to cart.
User navigates through a thematic pathway of book suggestions based on previous purchases.
Given that a user has made previous purchases, when they select a thematic pathway, then the system should display a sequence of books that align with the user's reading history and preferences.
User wants to see the reading pathways generated by the system and their effectiveness in recommending new books.
Given the user has interacted with the reading pathway feature, when they view their profile, then the system should display insights on book recommendations and user reading trends.
User adds a book from the discovery journey to their cart for future purchase.
Given the user is viewing a detailed book page, when they click 'Add to Cart', then the system confirms that the book is successfully added and shows the updated cart count.
User provides feedback on the personalized reading pathways and their experience within the app.
Given the user has completed a reading pathway, when they submit feedback through the interface, then the system saves the feedback successfully and sends an acknowledgment to the user.
User searches for a specific author within the interactive journey and accesses their related works.
Given the user is in the reading pathway, when they enter the author's name in the search bar, then the system displays all books by that author available in the reading pathway.
User Feedback System
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User Story
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As a user, I want to give feedback on the books I read so that my input can help improve the recommendations and reading pathways for myself and other readers.
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Description
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Developing a user feedback system allows readers to provide input and reviews on their reading experiences. This feedback will inform future iterations of the personalized reading pathways and the recommendation algorithm, making them more effective and relevant over time. This system not only enhances book discovery but also facilitates community engagement among users, fostering a vibrant ecosystem of literary discussions.
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Acceptance Criteria
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Users can access the user feedback system from any book detail page after they complete reading a book.
Given a user has finished reading a book, when they navigate to the book detail page, then they should see an option to leave feedback and submit a review without being able to submit multiple reviews for the same book.
Users should receive feedback acknowledgment once they submit their reviews.
Given a user submits their review, when the review is successfully posted, then they receive a confirmation message and the review appears in the feedback section of the book detail page within 5 seconds.
The feedback system must filter and display user reviews based on the most recent submissions.
Given the user feedback section is displayed on the book detail page, when a user views the reviews, then they should see reviews ordered by the most recent submission date first and can filter them by rating (1 to 5 stars).
Users can edit their previous reviews to reflect any changes in their opinions.
Given a user has submitted a review, when they choose to edit their review, then they should be able to update their feedback and see the updated review reflected immediately on the book detail page.
The user feedback system should allow users to report inappropriate reviews.
Given a user is reading reviews on the book detail page, when they find a review they consider inappropriate, then they should see an option to report the review which prompts a confirmation and acknowledges successful reporting.
The system will collect and analyze feedback data to improve personalized reading pathways.
Given users have submitted a significant amount of feedback, when the admin accesses the feedback analysis tool, then they should see a dashboard displaying trends in user feedback over the past month and how this feedback impacts personalized reading pathways recommendations.
Users will have the ability to rate their reading experience with a star system alongside their written feedback.
Given users can access the review submission form, when they submit feedback, then they should also select a star rating from 1 to 5, which will be recorded and averaged in the overall rating for the book.
Performance Analytics Dashboard
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User Story
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As a product manager, I want to see analytics on how users are interacting with their personalized reading pathways so that I can optimize the features and better meet user needs.
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Description
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The requirement encompasses creating a performance analytics dashboard that provides insights into user engagement with personalized reading pathways. This dashboard will include metrics such as popular book categories, user retention rates, and feedback summaries. By analyzing this data, BookSync can continuously enhance the reading pathways and recommendations based on collective user behavior, ensuring that the platform remains competitive and user-focused.
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Acceptance Criteria
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User accesses the performance analytics dashboard for the first time and navigates through the available metrics.
Given the user is logged into BookSync, when they navigate to the performance analytics dashboard, then they should see a clear display of metrics including popular book categories, user retention rates, and feedback summaries, all presented in an easily understandable format.
User selects a specific book category on the performance analytics dashboard to view detailed engagement metrics.
Given the user is viewing the performance analytics dashboard, when they click on a specific book category, then they should see detailed engagement metrics related to that category, including number of books viewed, average rating, and user retention percentage for that category.
Admin receives periodic reports generated from the performance analytics dashboard.
Given that the performance analytics dashboard is fully operational, when the admin requests a report on user engagement for a given time period, then the system should generate and send the report via email, containing insights on user engagement trends and recommendations based on collected data.
User filters the metrics on the performance analytics dashboard based on a specific time frame.
Given the user is on the performance analytics dashboard, when they select a date range from the filter options, then the metrics displayed should update to reflect user engagement data only within that selected time frame, ensuring accurate real-time analysis.
User provides feedback on the recommendations received through the personalized reading pathways, which is then reflected in the dashboard metrics.
Given the user has interacted with the recommendations, when they submit feedback on the recommendations, then the performance analytics dashboard should update to include this feedback in the summary metrics to reflect user satisfaction levels.
An administrator reviews historical engagement data to identify trends in user preferences.
Given the administrator is on the performance analytics dashboard, when they access the historical data section, then they should see an interactive graph that displays user engagement trends over time, identifying shifts in popular book categories or genres.
User exports performance analytics data for further analysis.
Given the user is on the performance analytics dashboard, when they click on the export button, then the system should provide an option to download the data in CSV format, enabling external analysis of the user engagement metrics.
Trending Recommendations Feed
The Trending Recommendations Feed showcases the latest book suggestions based on real-time market data and emerging literary trends. This feature not only highlights popular titles among similar readers but also helps users stay ahead of the curve by introducing them to new and in-demand books. With this feed, users gain insight into what's hot in the literary world, fostering a vibrant reading culture.
Requirements
Real-time Data Integration
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User Story
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As a bookstore owner, I want to see real-time data on trending titles so that I can stock the most popular books and maximize sales.
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Description
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This requirement involves creating an automated system that gathers and processes real-time market data from various sources, including sales channels and literary databases. By integrating these data points, the system can provide immediate insights into trending titles and author performances, enabling BookSync to offer up-to-date recommendations. The functionality will enhance user engagement by ensuring that the recommendations are always current, thus driving sales and customer interest. An effective integration will also reduce the time spent by users in searching for popular titles, allowing them to focus on sales strategies and customer relationships instead.
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Acceptance Criteria
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User wants to see the top trending books in their dashboard every week based on current market data to adjust their inventory accordingly.
Given the user is logged in to the BookSync platform, when they navigate to the Trending Recommendations Feed, then the feed displays the top 10 trending books based on real-time market data with updated information every week.
A bookstore owner wants to receive daily email notifications for changes in trending titles to keep their stock aligned with popular demand.
Given the bookstore owner has opted in for notifications, when there are changes in the trending recommendations, then the owner receives an email summary of the changes within 24 hours.
A user examines the trends section to identify upcoming books that are gaining popularity to prepare for future inventory needs.
Given the user accesses the Trending Recommendations Feed, when they filter by upcoming releases, then the section displays at least 5 books that are projected to trend based on current data.
The librarian needs to verify that the recommendations are not only based on sales but also on user engagement metrics to reflect what is currently interesting to readers.
Given the librarian is accessing the Trending Recommendations Feed, when they view the selection of recommended titles, then the recommendations should include data indicators of user engagement such as ratings and reviews alongside sales figures.
A self-publishing author wants to check how their book is performing compared to other trending titles to gauge market interest.
Given the author has selected their book in the system, when they view their book's performance on the Trending Recommendations Feed, then they can see comparative metrics against at least 5 other trending titles in their genre.
An independent bookstore owner wants to ensure that the trending recommendations are updated in real-time as new data comes in from various connected sales channels.
Given that the inventory management system is integrated with all relevant sales channels, when new data is received, then the Trending Recommendations Feed updates within 10 minutes to reflect the new trending titles and metrics.
A small publisher wishes to analyze the overall effectiveness of the trending recommendations in driving sales for their titles.
Given the small publisher accesses the analytics dashboard, when they review the sales data for the titles included in the trending recommendations, then they should see a measurable increase in sales for at least 70% of those titles within a specified review period of one month.
User Personalization Options
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User Story
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As a user, I want to receive personalized book recommendations so that I can discover new titles that I will genuinely enjoy.
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Description
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This requirement focuses on developing a personalized recommendation engine that tailors the trending books feed according to user preferences, purchase history, and reading habits. By leveraging machine learning algorithms to analyze individual user data, the system will not only display the latest trends but also filter suggestions to match the user's specific tastes. This functionality will greatly enhance user satisfaction, as customers will receive recommendations more aligned with their interests, leading to increased engagement and repeat sales. Additionally, it fosters a personalized shopping experience that can set BookSync apart in a competitive market.
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Acceptance Criteria
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User opens the Trending Recommendations Feed on the BookSync platform after recent purchases and browsing history.
Given a user has a defined purchase history, when they access the Trending Recommendations Feed, then the top 5 recommendations displayed must align with their past purchases and interests, with at least 80% of the titles having a relevance score of 7 or higher out of 10 based on the personalization algorithm.
A user adjusts their personalization settings to exclude certain genres from their recommendations.
Given a user selects to exclude specific genres in their user settings, when they refresh the Trending Recommendations Feed, then no titles from the excluded genres should appear in the feed, and at least 5 new recommendations should be displayed from non-excluded genres.
The user interacts with the recommendations by marking books as liked or disliked.
Given a user likes or dislikes books displayed in the Trending Recommendations Feed, when they perform this action, then the recommendation engine must update the personalization algorithm immediately and reflect adjusted recommendations within the next session.
The user accesses the Trending Recommendations Feed over multiple sessions throughout a week.
Given a user accesses the feed multiple times within a week, when they view the feed again, then at least 50% of the displayed books must be different from the prior session, showing that the personalization algorithm is actively updating.
The system analyzes user interactions over time to identify trends in preferences.
Given a user has interacted with the recommendations over a period of one month, when the personalized feed is generated, then the personalization algorithm must reflect a 20% increase in recommendations that align with identified trends in the user's reading habits.
A user submits feedback on the relevance of the recommendations provided.
Given a user has the option to provide feedback on recommendations, when they submit relevant feedback, then the algorithm must log this feedback and use it to update recommendation relevance scores for future recommendations within one week.
Social Sharing Feature
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User Story
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As a user, I want to share book recommendations on social media so that I can engage with my followers and promote my favorite reads.
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Description
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The Social Sharing Feature enables users to share their trending book recommendations on social media platforms directly from the BookSync interface. This requirement encompasses the creation of shareable content cards, which highlight key book details, and the functionality to post these cards to platforms like Facebook, Twitter, and Instagram. By facilitating easy sharing, this feature encourages user engagement, promotes the bookstore's offerings organically, and attracts new customers through social media interactions. Overall, this functionality is vital in broadening BookSync's outreach and building a community of literary enthusiasts.
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Acceptance Criteria
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User selects a trending book from the feed and chooses to share it on Facebook.
Given the user is logged into their BookSync account, When they click on the share button for a trending book on the Recommendations Feed, Then a shareable content card with the book details is generated and opens the Facebook sharing dialogue with pre-filled text.
User shares a trending book recommendation on Twitter.
Given the user has selected a book from the Trending Recommendations Feed, When they click on the Twitter share button, Then a content card displays with the correct book title, author, and thumbnail image, ready for sharing.
User attempts to share a book on Instagram without a linked account.
Given the user has not linked their Instagram account to BookSync, When they click the Instagram share button, Then a prompt appears explaining how to link their Instagram account for sharing.
User successfully shares a book recommendation on Facebook and checks their feed.
Given the user has shared a book through Facebook, When they visit their Facebook feed, Then the post contains the book title, author, cover image, and a link back to the BookSync page for the book.
User wants to edit the content before sharing on social media.
Given the user is on the share dialogue, When they click the edit button on the shareable content card, Then they can modify the text and book details before sharing.
User checks analytics for shares made through social media.
Given the user has shared multiple books on social media, When they access the sharing analytics section in BookSync, Then they see a report indicating the number of shares and engagements for each book shared.
User shares a recommendation on multiple platforms.
Given the user has selected a trending book, When they choose to share it on both Facebook and Twitter, Then the shareable content cards for both platforms are successfully generated and shared without errors.
Trending Books Analytics Dashboard
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User Story
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As a bookstore manager, I want an analytics dashboard that shows trending titles and their performance so that I can make informed stocking and marketing decisions.
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Description
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The Trending Books Analytics Dashboard is a requirement to develop a visual analytics tool that presents users with key metrics and trends related to the books featured in the recommendations feed. This dashboard will allow users to analyze data such as sales rates, customer feedback, and engagement levels of trending titles over a designated period. By offering these insights, BookSync empowers users with data-driven decision-making capabilities, enabling them to adjust inventory and marketing strategies accordingly. The dashboard will play a crucial role in helping bookstores and authors understand market dynamics and optimize their offerings, enhancing the overall effectiveness of the platform.
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Acceptance Criteria
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User accesses the Trending Books Analytics Dashboard to explore the sales performance of books featured in the Trending Recommendations Feed over the last month, aiming to identify popular titles and adjust inventory accordingly.
Given the user is logged into BookSync, when they navigate to the Trending Books Analytics Dashboard, then they should see a graphical representation of sales rates for trending books over the last month, with the data updated in real-time.
A bookstore owner wants to compare customer feedback on trending books to their sales figures on the Trending Books Analytics Dashboard to determine if there's a correlation between feedback and sales performance.
Given the user is on the Trending Books Analytics Dashboard, when they select a specific book title, then the dashboard should display both customer feedback ratings and corresponding sales figures side by side for the selected title.
An independent author checks the Trending Books Analytics Dashboard to gauge engagement levels of their recently published book compared to established titles in the market.
Given the user is viewing their book on the Trending Books Analytics Dashboard, when they select the engagement metrics option, then they should see a comparison graph displaying their book's engagement levels alongside top trending books in the same category.
A librarian reviews the Trending Books Analytics Dashboard to analyze long-term trends in sales and engagement for educational books over the last six months in order to plan future acquisitions.
Given the user is on the Trending Books Analytics Dashboard, when they filter the data to show only educational books and set the time range to the last six months, then the dashboard should provide a comprehensive report of sales and engagement trends specifically for educational titles.
A small publishing house utilizes the Trending Books Analytics Dashboard to assess which genres are currently gaining traction in sales, helping to inform their upcoming publication schedule.
Given the user is viewing the Trending Books Analytics Dashboard, when they select the genre analysis feature, then they should see a visual representation of sales performance across various genres, highlighting the top-performing genres in real-time.
Email Notification Alerts
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User Story
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As a user, I want to receive email alerts on trending book recommendations so that I can stay updated on new releases and popular titles in my area of interest.
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Description
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This requirement involves creating a system for users to opt into email notifications about the latest trending books and personalized recommendations. This system should allow users to set their preferences regarding how often they wish to receive these updates. By keeping users informed about new releases and trends through email, this feature enhances user engagement and retention, ensuring that users remain connected with the BookSync platform. Regular notifications can drive increased user activity and sales, as customers will be informed of timely opportunities to explore new titles.
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Acceptance Criteria
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User subscribes to email notifications for trending book recommendations after setting preferences in their profile.
Given the user is logged in, When the user sets their email notification preferences for trending book recommendations, Then the system should successfully save these preferences and display a confirmation message.
User receives an email notification about new trending book recommendations based on their preferences.
Given the user has subscribed to email notifications, When the time arrives for scheduled notifications based on the user's preference, Then the user should receive an email containing a list of trending books tailored to their interests.
User updates their notification frequency for email alerts about trending recommendations.
Given the user wishes to change their email notification frequency, When the user selects a new frequency option and saves the settings, Then the system should update the user's preferences and confirm the change with a success message.
User wants to unsubscribe from email notifications regarding trending book recommendations.
Given the user is receiving email notifications, When the user opts to unsubscribe from these notifications through their profile settings, Then the system should remove the user from the notification list and confirm the action with a notification message.
User receives customized book recommendations based on previous browsing and purchasing behavior.
Given the user has interacted with the platform, When the email notifications are sent, Then the user should receive personalized book recommendations that reflect their past behavior and preferences.
Email notifications are sent on time as per user’s set preferences.
Given the user has set a specific frequency for email notifications, When the scheduled time for sending notifications arrives, Then the system should trigger email alerts to the user without delay or error.
System manages and handles email bounce-backs or delivery issues effectively without affecting user experience.
Given there are issues delivering an email notification to a user, When the email fails to be delivered, Then the system should log the error and attempt to resend up to three times while alerting the user of the delivery issue in their account notifications.
Feedback Collection Mechanism
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User Story
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As a user, I want to provide feedback on book recommendations so that I can help improve the service and share my experience with others.
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Description
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The Feedback Collection Mechanism is required to implement a feature that allows users to submit feedback on the book recommendations they receive. This could include ratings, comments, or suggestions for future titles. The collected feedback will be analyzed to continuously improve the recommendation algorithm and will also be visible to other users as reviews. This feature promotes community engagement and enriches the user's experience by fostering interaction and dialogue around the books offered. Feedback can be instrumental in refining the service and understanding user preferences, ultimately leading to a more effective recommendation system.
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Acceptance Criteria
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User submits feedback on recent book recommendations through the Trending Recommendations Feed after reading a suggested title.
Given a registered user has accessed their Trending Recommendations Feed, when they select a book and submit a feedback rating and comment, then the feedback is successfully recorded in the system and reflected in the app.
Users view feedback and ratings left by others for books suggested in the Trending Recommendations Feed.
Given there are existing feedback entries for a book, when a user views that book's details in the Trending Recommendations Feed, then all submitted ratings and comments are displayed clearly.
An admin reviews collected feedback to identify common trends and issues related to book recommendations.
Given an admin accesses the feedback management dashboard, when they filter the feedback submissions based on a specific time frame or book title, then the relevant feedback entries are displayed accurately for analysis.
Users receive confirmation upon successful submission of their feedback.
Given a user submits feedback through the Trending Recommendations Feed, when the submission process is completed, then the user receives a confirmation message indicating that their feedback has been successfully recorded.
Users edit or delete their submitted feedback for a book they have already reviewed.
Given a user has previously submitted feedback, when they choose to edit or delete their feedback from the Trending Recommendations Feed, then their changes are updated in the system without error.
Feedback is analyzed for sentiment to enhance the recommendation algorithm.
Given a certain volume of feedback has been collected, when the analysis process is run, then the sentiment analysis accurately categorizes feedback as positive, negative, or neutral, informing adjustments to the recommendation algorithm.
Users can filter recommendations based on average feedback ratings received.
Given there are various book recommendations displayed in the Trending Recommendations Feed, when a user applies a filter based on average ratings, then the list of recommendations updates accordingly to reflect the chosen filter criteria.
Community Picks Integration
Community Picks Integration leverages the preferences of a wider reader community to enhance personalized recommendations. By analyzing collective trends and popular books among similar user profiles, this feature provides users with suggestions that resonate with groups they belong to. It creates a sense of belonging and connection within the community, while also driving excitement around shared reading experiences.
Requirements
User Community Insights
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User Story
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As a bookstore owner, I want to receive book recommendations based on my community's preferences so that I can provide popular titles that resonate with my customers.
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Description
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The User Community Insights requirement will gather and analyze data on readers' preferences and trends within the BookSync user community. By leveraging collective user analytics, this feature will identify which books and genres are trending among similar user profiles, enabling more accurate and relevant personalized recommendations. Integration with existing recommendation algorithms and user profiles will enhance the overall functionality of the BookSync platform, making recommendations driven by community preferences rather than solely individual behavior. This feature aims to foster community engagement and drive higher user satisfaction through tailored reading suggestions.
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Acceptance Criteria
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As a user of BookSync, I want to receive personalized book recommendations based on the reading preferences of my community, so that I can discover new titles that resonate with the collective interests of similar users.
Given that the user has connected their profile to the community, when they request recommendations, then the system should provide at least five suggestions that reflect trending books within their community.
As a librarian using BookSync, I want to see which genres are most popular among the users in my specific community, so that I can curate an engaging collection for our readers.
Given that the librarian accesses the community insights dashboard, when they view genre trends, then the system should display a list of the top three most popular genres based on user activity in the last month.
As a self-publishing author, I want to know the reading habits and preferences of my target audience, so that I can tailor my marketing strategies more effectively.
Given that the author has selected their specific user group, when they access the user community analytics tool, then the tool should generate a report detailing at least five reading preferences and trending titles within that group.
As a bookstore owner, I want to analyze community engagement with recommendations to adjust my inventory accordingly, so that I can stock popular titles that meet reader demands.
Given that the bookstore owner reviews the recommendations' engagement metrics, when they analyze the data, then they should see at least a 30% increase in click-through rates on recommended titles compared to previous metrics.
As a BookSync user, I want to give feedback on the recommendations I received, so that the system can improve future suggestions based on my feedback.
Given that the user has received book recommendations, when they rate each suggestion provided, then the system should log the ratings and adjust future recommendations accordingly based on an established feedback loop.
As a user looking for new reading suggestions, I want to understand how community insights influence my recommendations, so that I can see the value in personalized suggestions.
Given that the user accesses the recommendations page, when the community insights feature is enabled, then they should see a notification explaining how trends from their community shaped the recommendations they received.
Real-time Recommendation Engine
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User Story
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As a librarian, I want to get instant book recommendations based on real-time community data so that I can efficiently organize engaging reading events and activities.
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Description
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The Real-time Recommendation Engine requirement involves developing a dynamic system that instantly analyzes user interactions and community data to provide up-to-the-minute personalized book recommendations. This engine will utilize machine learning to continuously improve its suggestions based on changing user behavior and preferences. This functionality ensures that users receive timely recommendations, enhancing their browsing experience and potentially increasing conversion rates for purchases. By combining individual likes with community trends, the recommendation engine will encourage users to explore more titles that fit their interests while also reflecting group preferences.
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Acceptance Criteria
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As a user browsing the BookSync platform, I want to receive personalized book recommendations based on my reading history and preferences, so that I can easily discover new books that match my interests.
Given that the user has an established reading history and preferences, when the user logs into BookSync, then the recommendation engine should display a list of at least 5 personalized book recommendations on the homepage based on the user's profile.
As a user, I want the recommendations to update in real-time as I interact with the platform, so that I always see the most relevant suggestions while I browse.
Given that the user is actively browsing and interacting with their profile, when the user clicks on a book or interacts with a category, then the recommendation engine should refresh and display updated recommendations within 5 seconds.
As a user belonging to a community of book lovers, I want to receive recommendations that also include popular books among my peers, so that I can engage with trending titles and join in community discussions.
Given that there is a community preference data set, when the user accesses their recommendations, then the recommendation engine should include at least 3 top-rated books that are currently trending within the user's community segment based on collective user data.
As a book store manager using BookSync, I want to see analytics on how the recommendation engine influences sales, so that I can assess the performance and make necessary adjustments.
Given that the manager has access to the analytics dashboard, when they review the performance metrics, then they should see a clear correlation report between recommendation usage and an increase in sales over the past month.
As a user, I want to provide feedback on the recommendations I received, so that the system can improve future suggestions based on my input.
Given that the user sees their personalized recommendations, when they rate a recommendation or provide feedback, then the recommendation engine should log the feedback and apply it in generating future recommendations within 24 hours.
As a self-publishing author, I want to get insights into how my books are being recommended by the system, so that I can make informed marketing decisions.
Given that the author has a profile linked to their published works, when they request insights from the recommendation engine, then the system should provide data on how many times their books were recommended in the past month and the demographic of those users.
Integrated Book Discussion Forum
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User Story
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As a self-publishing author, I want to engage in discussions about popular community picks so that I can connect with readers and gain exposure for my works.
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Description
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The Integrated Book Discussion Forum feature will provide users with a platform to discuss their reading experiences and share their insights on recommended books. This forum will allow users to engage with others who have similar reading interests, fostering a sense of community and encouraging deeper exploration of books. Integration with the Community Picks recommendations will enhance discussions, as users can easily refer to suggested readings. This interactive feature will not only increase user engagement but also create valuable content that can further inform the recommendation process while strengthening community bonds.
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Acceptance Criteria
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User accesses the Integrated Book Discussion Forum to engage in discussions about a recommended book from the Community Picks.
Given a user is logged into BookSync, when they navigate to the Integrated Book Discussion Forum and select a book from Community Picks, then they should see a discussion thread dedicated to that book with options to post comments and read others' posts.
Users post comments in the discussion forum to share their insights and questions about a book they read from Community Picks.
Given a user is participating in a discussion thread, when they submit a comment about their reading experience with a recommended book, then their comment should appear in the discussion thread immediately and notify other users of the new activity.
Users receive notifications about new discussions or comments in the Integrated Book Discussion Forum related to their reading preferences.
Given a user has opted in for notifications, when a new comment or discussion related to a book they have commented on occurs, then they should receive a notification via email or on the platform informing them of the new activity.
Users can filter discussions in the Book Discussion Forum based on categories such as genre, popularity, or recent activity.
Given a user is on the Integrated Book Discussion Forum, when they choose to filter discussions by genre, then only discussions that pertain to the selected genre should be displayed on the page.
Users can search for specific discussions or topics within the Integrated Book Discussion Forum.
Given a user is on the Integrated Book Discussion Forum, when they enter a keyword related to a book or discussion in the search bar, then relevant discussion threads containing that keyword should appear in the search results.
Feedback Loop for Community Preferences
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User Story
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As a community member, I want to provide feedback on recommended books so that I can help improve the recommendations for myself and others in my group.
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Description
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The Feedback Loop for Community Preferences requirement will establish a systematic method for collecting user feedback on book recommendations and community picks. This will involve surveys and ratings, allowing users to express their satisfaction or dissatisfaction with suggested titles. The collected data will be utilized to subtly adjust the recommendation algorithms and improve the alignment with community tastes over time. This feature aims to empower users to participate actively in the recommendation process and increase the platform's responsiveness to community needs, ultimately leading to a more enjoyable user experience.
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Acceptance Criteria
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User submits feedback on community recommended books through a survey after reading a suggested title.
Given a user has completed reading a recommended book, When they access the Community Picks Integration section, Then they should be able to submit a satisfaction rating and additional feedback through a survey.
User ratings on community picks are utilized to adjust future recommendations based on preferences.
Given a series of feedback ratings has been collected, When the recommendation algorithm is recalibrated, Then the adjusted recommendations should reflect the preferences highlighted in the collected feedback.
Users can view historical feedback they've provided on community picks in their profile.
Given a user is logged into their profile, When they navigate to the feedback section, Then they should see a log of all their previously submitted ratings and comments for community recommended books.
The system automatically prompts users to rate community picks after a set duration of reading.
Given a user has been reading a community pick for 7 days, When the reading duration is detected, Then the system should prompt the user to provide feedback via a notification.
Collected feedback is displayed to users as average community satisfaction ratings for each book.
Given a user is browsing recommended books, When they view a community pick, Then they should see an average rating based on all user feedback for that book.
Users receive targeted notifications based on feedback trends from their community.
Given recent feedback trends indicate strong dissatisfaction with certain picks, When the system runs its notification algorithm, Then users should receive alerts about changes to recommended titles that reflect community preferences.
Trending Books Dashboard
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User Story
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As a bookstore manager, I want to see a dashboard of trending books so that I can make informed decisions about which titles to promote and order.
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Description
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The Trending Books Dashboard feature will visually display the current trending books within the BookSync community, based on aggregate user data and reading patterns. This dashboard will serve as an interactive tool for users to discover popular titles and make informed purchasing decisions. By providing insightful metrics on book trends, seasonality, and popularity among different user demographics, this feature will enhance the user's ability to tap into what is currently resonating within their community. This visual representation will not only help users navigate their selections better but will also aid store owners in managing inventory effectively by suggesting which books to stock.
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Acceptance Criteria
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User needs to view the current trending books within the BookSync community to make informed purchasing decisions.
Given a user is logged into BookSync, when they navigate to the Trending Books Dashboard, then they should see a visually engaging dashboard displaying at least 10 trending books based on aggregate user data.
User wants to filter trending books by different demographics to see what is popular among similar profiles.
Given a user is on the Trending Books Dashboard, when they select a demographic filter (e.g., age, genre), then the dashboard should update to display trending books relevant to that specific demographic.
A bookstore owner wants to analyze seasonal trends using the Trending Books Dashboard to optimize their inventory.
Given a bookstore owner accesses the Trending Books Dashboard, when they select a seasonal trend filter (e.g., last 3 months), then the dashboard should display trends and recommendations clearly indicating which books to stock based on seasonality.
User wants to see details about each trending book, including ratings and reviews, to assist in their purchase decisions.
Given a user clicks on a trending book in the Trending Books Dashboard, then they should be taken to a detailed view that includes the book's title, author, rating, reviews, and a button to purchase.
User aims to understand the metrics behind the trending books to evaluate reasons for their popularity.
Given a user accesses the Trending Books Dashboard, when they click on a 'metrics' option, then they should be presented with insightful data regarding the trending books, such as total sales, average user rating, and demographic popularity.
User wants the dashboard to automatically refresh to include the latest trending books without needing to reload the page.
Given a user is viewing the Trending Books Dashboard, then the dashboard should automatically refresh every 5 minutes to ensure the user has the latest data on trending books.
A user wants to follow specific types of books to receive updates about them on the Trending Books Dashboard.
Given a user selects to follow a specific genre or author from the Trending Books Dashboard, then the dashboard should update in real-time to show trending books that match that selection and send notifications regarding updates.
Seasonal Recommendation Themes
Seasonal Recommendation Themes refresh the discovery process by introducing curated book lists that align with seasonal events, holidays, or literary celebrations. This feature ensures users receive timely and relevant suggestions that evoke the spirit of the season. By embracing the changing landscape of reading interests, it encourages frequent engagement and keeps the reading experience lively throughout the year.
Requirements
Curated Seasonal Lists
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User Story
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As a bookstore owner, I want to receive automatically generated book lists that reflect seasonal events so that I can effectively promote relevant titles and enhance customer engagement.
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Description
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The Curated Seasonal Lists requirement involves the creation of automated book recommendations that adapt to various seasons, holidays, or literary celebration events. This feature will utilize data analysis to curate book lists that align with seasonal themes, ensuring users have access to timely recommendations that resonate with current interests. The benefit is that it enhances user engagement by promoting relevant literature that matches the seasonal context, thereby increasing the likelihood of purchases and driving more traffic to the platform. Integration with existing recommendation algorithms will be necessary to ensure seamless functionality, providing suggestions through the user interface and notifications.
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Acceptance Criteria
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User requests book recommendations for an upcoming holiday season.
Given the user sets the date for the upcoming holiday, when the system analyzes current inventory and past sales trends, then it should generate and display a relevant curated list of book recommendations aligned with that holiday season.
User interacts with the Seasonal Recommendation Themes feature on the BookSync platform.
Given the user clicks on the Seasonal Recommendation Themes tab, when the feature loads, then it should present a visually appealing and organized list of curated book recommendations specific to the current season or upcoming holidays.
A user receives a notification about newly curated seasonal book lists.
Given the user subscribes to the seasonal recommendation notifications, when a new curated list is created for a seasonal event, then the user should receive a push notification with the list details along with a link to view it in the application.
The system updates curated seasonal lists based on real-time data analysis.
Given the system has access to sales data, when it is time to refresh the seasonal recommendations, then it should automatically analyze the latest data and regenerate the list to reflect current trends and popular titles.
An administrator reviews the effectiveness of the seasonal recommendations based on user engagement metrics.
Given the administrator accesses the analytics dashboard, when the reports are generated, then it should display user interaction metrics such as click-through rates, purchase conversions, and user feedback on seasonal recommendations.
User searches for specific books but also wants to see seasonal recommendations.
Given the user enters a search term in the search bar, when the system processes the search, then it should display the search results alongside relevant seasonal recommendations in a distinct section of the results page.
User Engagement Analytics
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User Story
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As a product manager, I want to analyze how users interact with seasonal recommendations so that I can improve our strategy and increase user engagement.
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Description
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The User Engagement Analytics requirement focuses on collecting and analyzing data on user interactions with the Seasonal Recommendation Themes feature. This will include tracking which recommendations lead to sales, how frequently users engage with seasonal lists, and overall user feedback. The insights generated from this data will be integral in refining recommendation strategies and enhancing overall user experience. By understanding user behavior, BookSync can optimize its recommendations to better align with customer preferences and browsing habits.
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Acceptance Criteria
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User Engagement with Seasonal Themes when accessing the Seasonal Recommendation feature on BookSync.
Given a user accesses the Seasonal Recommendation Themes, when the user interacts with the recommendations and checks out a book, then the system should track the interaction and record the sale accurately against the seasonal theme.
Data collection from user interactions via Seasonal Recommendation Themes over a specified period.
Given that the Seasonal Recommendation Themes are active for a month, when the system generates a report, then the report should include data on the number of users engaging with the seasonal lists and the number of recommendations clicked.
User feedback submission after engaging with a recommended book from Seasonal Themes.
Given that a user has purchased a book from the Seasonal Recommendation Themes, when the user submits feedback through the interface, then the system should capture the feedback and link it to the specific seasonal theme from which the book was recommended.
Review of analytic reports by users to assess engagement with various seasonal themes.
Given a bookstore manager reviews engagement analytics, when they select a specific seasonal theme in the analytics dashboard, then the system should display user interaction metrics and the conversion rate for that theme.
Automated email alerts triggered by user engagement analytics thresholds.
Given that a specific seasonal theme achieves a 30% engagement rate, when this threshold is met, then the system should automatically send an alert to the marketing team for further action.
Adjustments to Seasonal Recommendation Themes based on user engagement data.
Given that user engagement data indicates low interaction rates with certain themes, when the analytics team reviews the data, then they should be able to provide recommendations for adjusting the themes to increase user engagement.
Notification System for Seasonal Releases
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User Story
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As a user, I want to be notified when new seasonal book lists are available so that I can discover new reads that match current interests.
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Description
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The Notification System for Seasonal Releases requirement entails developing an automated notification feature that alerts users to new seasonal book lists as they are published. This will ensure that users are informed in real-time about relevant new recommendations, enhancing their engagement with the BookSync platform. Notifications will be customizable, allowing users to select preferences regarding genres or specific seasons they are interested in. This feature is critical as it encourages repeat visits and keeps the reading experience fresh and dynamic based on the changing seasons.
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Acceptance Criteria
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User receives an automated notification about new seasonal book lists tailored to their preferences after logging into BookSync.
Given that the user has selected specific genres and seasonal preferences, When a new seasonal book list is published, Then the user should receive a notification in their account dashboard and via the email address linked to their profile.
Users can customize their notification preferences to receive alerts about seasonal book lists according to their individual interests.
Given that users have access to the notification settings, When the user selects their preferred genres and seasons, Then their preferences should be saved successfully without errors and reflected in their notification settings.
A user can view a history of all received notifications about seasonal book lists in their BookSync account.
Given that the user is logged in, When they navigate to the notifications history section, Then they should see a chronological list of all notifications received, including the date and time of each alert regarding seasonal releases.
The notification system sends alerts to users in real-time as soon as a new seasonal book list is published.
Given that a new seasonal book list has been published, When the system processes the release, Then all relevant users should receive notifications within one minute of the publication.
Users can opt-out from receiving notifications about seasonal book lists at any time.
Given that the user is in the notification settings, When they uncheck the option to receive notifications, Then the user should receive a confirmation message indicating that they have successfully opted-out of future notifications.
The notification system highlights seasonal book lists that align with popular literary celebrations relevant to the user's interests.
Given that a literary celebration is approaching, When a seasonal book list related to the celebration is created, Then users interested in that genre should receive a targeted notification about the relevant book list.
Integration with External Calendars
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User Story
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As a user, I want to sync my seasonal reading lists with my calendar so that I can schedule my reading times more effectively and not miss out on seasonal reads.
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Description
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The Integration with External Calendars requirement aims to allow users to sync their seasonal reading lists with external calendar applications, such as Google Calendar or Apple Calendar. By incorporating an option to add reminders or events based on seasonal themes, users can organize their reading schedules effectively. This capability not only enhances the user experience by making it easier to plan reading around personal schedules but also fosters habitual reading practices tied to specific times of the year or events.
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Acceptance Criteria
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User is setting up seasonal reading lists and wants to add specific book suggestions to their external calendar to keep track of reading events during the holiday season.
Given the user has created a seasonal reading list, when they select a book from the list and choose to add it to their calendar, then the book title and recommended reading date must appear in the user's external calendar application with an appropriate event notification.
A user has integrated their Google Calendar with BookSync and wants to receive notifications for upcoming seasonal reading events.
Given the user's Google Calendar is connected to BookSync, when BookSync updates seasonal recommendations, then the user should receive automatic notifications on their Google Calendar about these reading events based on the seasonal themes.
A librarian wishes to sync a list of literary celebrations to their Apple Calendar to coordinate events at the library.
Given the librarian has a list of literary events tied to seasonal themes, when they select an option to sync this list with their Apple Calendar, then all events must appear accurately in the calendar with proper event details and reminders set for a day before the event occurs.
A self-publishing author wants to track reading events throughout the year using BookSync and synchronize them with their personal calendar.
Given the author has a personal calendar, when they opt to synchronize their BookSync reading events, then all events should reflect accurately in that calendar, including event times and notifications set for each seasonal reading theme.
A bookstore manager wants to be alerted for key seasonal book recommendations to plan marketing campaigns.
Given the bookstore manager has integrated their Work Calendar with BookSync, when seasonal themes are applied to recommendations, then alerts must be sent to the manager's calendar marking key dates for promotional activities related to those seasonal themes.
Interactive Seasonal Campaigns
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User Story
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As a user, I want to participate in seasonal reading challenges so that I can enhance my reading experience and connect with other readers having similar interests.
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Description
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The Interactive Seasonal Campaigns requirement focuses on creating engaging marketing campaigns that leverage the Seasonal Recommendation Themes. This feature will allow users to participate in seasonal reading challenges or themed events that encourage them to engage with specific book lists. Through gamification elements and social sharing opportunities, users can share their progress or favorite seasonal reads, fostering a sense of community and enhancing brand loyalty. This is crucial for elevating user interaction and driving sales through creative marketing leverages.
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Acceptance Criteria
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As a user, I want to initiate a seasonal reading campaign, allowing me to select from themed book lists that correspond with current seasonal events or holidays.
Given the user selects a seasonal reading campaign, When the user clicks 'Start Campaign', Then the system should display the corresponding seasonal book list and prompt the user to engage with the campaign through sharing capabilities.
As a user, I want to view my progress within a seasonal reading campaign, so I can track my reading achievements and share with friends.
Given the user is participating in a seasonal reading campaign, When the user clicks on 'My Progress', Then the system should display a clear summary of the books read, percentage completed, and any badges earned during the campaign.
As a user, I want the ability to share my reading progress on social media, so I can encourage my friends to join in and participate in the campaign.
Given the user has logged progress in a seasonal reading campaign, When the user clicks the 'Share' button, Then the system should generate a post containing the user's progress that can be easily shared on social media platforms.
As a user, I want to understand which seasonal themes are available, allowing me to explore different options for engaging in reading campaigns throughout the year.
Given the user accesses the seasonal themes section, When the user clicks on 'Available Themes', Then the system should display a list of all current and upcoming seasonal reading themes with descriptions.
As a user, I want to receive notifications about seasonal campaigns that I can join based on my reading preferences, ensuring I don't miss engaging opportunities.
Given the user has opted in for notification settings, When a seasonal campaign is launched that fits the user's preferences, Then the system should send a notification through the chosen medium, informing the user about the new campaign.
As a user, I want to participate in forums or discussions related to seasonal campaigns, enabling me to interact with other readers and share insights about the books.
Given the user opts into community discussions, When the seasonal campaign is active, Then the system should provide access to a discussion forum where users can post and reply regarding their reading experiences and recommendations.
As a user, I want gamification elements within the reading campaign to enhance my engagement and motivation to read more books.
Given the seasonal reading campaign is active, When the user completes a reading task (like finishing a book on the list), Then the system should reward the user with points or badges that reflect their participation and achievements in the campaign.
Real-time Performance Metrics
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User Story
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As a project analyst, I want to access real-time metrics on the seasonal recommendations so that I can identify trends and make data-driven decisions quickly.
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Description
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The Real-time Performance Metrics requirement involves developing a dashboard that provides real-time insights into the performance of the Seasonal Recommendation Themes feature. This should include key metrics such as user engagement rates, sales conversions from seasonal lists, and user feedback scores. This information will be critical for the team to make informed decisions and adjustments in strategy quickly, ensuring the recommendations remain relevant and effective.
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Acceptance Criteria
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Dashboard displays real-time user engagement metrics for the Seasonal Recommendation Themes feature.
Given I am an admin user, when I access the dashboard, then I should see real-time metrics showing user engagement rates updated every minute.
Dashboard displays sales conversions from Seasonal Recommendation Themes within a defined reporting period.
Given I am an admin user, when I select the reporting period (e.g., last month), then the dashboard should show the total sales conversions attributed to the seasonal book lists during that time frame.
Dashboard includes user feedback scores regarding the relevance of seasonal recommendations.
Given I am an admin user, when I view the dashboard, then I should see average user feedback scores for the Seasonal Recommendation Themes calculated from the last 30 days.
Dashboard allows filtering of metrics based on specific seasonal themes (e.g., Christmas, Summer Reading).
Given I am an admin user, when I apply filters for a specific seasonal theme, then the dashboard should only display metrics related to that theme.
Dashboard updates performance metrics every five minutes to reflect the latest data.
Given I am an admin user, when I view the dashboard, then the metrics should refresh automatically every five minutes without requiring a manual refresh.
Dashboard provides visual representation (graphs and charts) of key performance metrics.
Given I am an admin user, when I view the dashboard, then I should see graphical representations of user engagement rates and sales conversions for easier interpretation.
Dashboard includes alerts for significant drops in user engagement or sales conversions.
Given I am an admin user, when there is a significant drop in metrics (e.g., more than 20% reduction), then I should receive an automatic alert notifying me of the decline.
Feedback-Driven Recommendations
Feedback-Driven Recommendations empower users to shape their book suggestions actively. By allowing readers to rate and provide feedback on their recommendations, this feature refines the suggestion process, ensuring future recommendations are increasingly aligned with user preferences. This two-way interaction cultivates a personalized experience, making users feel valued and engaged in the recommendation journey.
Requirements
User Feedback Collection
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User Story
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As an independent bookstore owner, I want to receive feedback from customers about their book recommendations so that I can understand their preferences better and offer more personalized suggestions in the future.
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Description
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The User Feedback Collection requirement involves implementing a seamless interface for users to provide feedback on book recommendations. This includes adding a rating system ranging from 1-5 stars and a text box for additional comments. The collected data will be used to analyze user preferences and refine future suggestions, ensuring they are more aligned with individual tastes. By enhancing user engagement, this requirement fosters a sense of ownership and involvement in the recommendation process, thus improving user satisfaction and retention. Integrating this functionality with existing inventory management will ensure that feedback directly influences stock and promotional strategies based on user preferences.
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Acceptance Criteria
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User initiates the feedback process after receiving book recommendations via email and clicks on the feedback link.
Given the user receives the recommendation email, when they click the feedback link, then the user should be redirected to a feedback form displaying a star rating system and a comments text box.
User submits a rating of a book after reading it through their account on the BookSync platform.
Given the user is logged into their account and has accessed their book recommendations, when they rate a book with a star rating and submit comments, then the feedback should be recorded in the database with the corresponding user ID and book ID.
User accesses their feedback history to review their previous ratings and comments.
Given the user is logged into their account, when they navigate to the feedback history section, then they should see a list of all past feedback submissions with corresponding ratings and comments for each book recommendation.
The system analyzes user feedback to improve future book recommendations.
Given a sufficient amount of feedback data has been collected, when the system performs the recommendation algorithm, then it should prioritize books that align with the highest-rated feedback from the user, adjusting recommendations accordingly.
Admin reviews user feedback to adjust inventory and promotional strategies.
Given the admin is logged into the admin interface, when they filter feedback reports by book rating, then they should access aggregated data showcasing user feedback to inform inventory decisions and promotional efforts.
User receives an acknowledgment upon successfully submitting their feedback.
Given the user has just submitted their feedback, when they are redirected back to the recommendations page, then they should see a confirmation message stating their feedback was successfully submitted.
The rating system allows a user to change their rating within a specified period.
Given the user has submitted feedback for a book, when they navigate back to the feedback form within 24 hours, then they should have the ability to modify their original rating and comments before finalizing the change.
Recommendation Algorithm Enhancement
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User Story
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As a self-publishing author, I want the recommendation algorithm to learn from the feedback I provide on book suggestions, so that my future recommendations will be better tailored to my specific writing style and interests.
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Description
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The Recommendation Algorithm Enhancement requirement focuses on improving the existing AI-driven recommendation system by incorporating user feedback data. This enhancement will utilize machine learning techniques to analyze user ratings and comments, adjusting the recommendation algorithms accordingly. By integrating real-time feedback into the recommendation process, this feature will ensure that the suggestions provided to users are increasingly relevant and tailored to their interests. The expected outcome is a more intuitive and engaging user experience, leading to increased customer satisfaction and sales conversions as the suggestions reflect current trends and user preferences.
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Acceptance Criteria
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User provides feedback on book recommendations via a rating system and comments section.
Given a user has received book recommendations, When the user rates a recommendation and submits comments, Then the system should update the recommendation algorithm with the new feedback and acknowledge receipt of the input.
The recommendation algorithm processes user feedback to adjust future book suggestions accordingly.
Given the system has gathered feedback from multiple users, When the recommendation algorithm runs its analysis, Then the suggestions displayed to users should reflect the most recent trends and aggregated user feedback accurately.
Users receive personalized book recommendations after providing feedback on previous suggestions.
Given a user has previously submitted feedback on recommendations, When the user accesses their next set of recommendations, Then the system should show suggestions that favor highly rated genres or themes from the user's feedback.
The system provides users with an option to view recommendations based on specific feedback criteria.
Given users can filter their recommendations, When users select their feedback criteria (such as 'most liked' or 'most commented'), Then the system should display a sorted list of recommendations matching those criteria.
Analytics are generated to assess the effectiveness of the feedback-driven recommendation system.
Given the recommendation system is live, When the system compiles user feedback and sales data, Then an analytics report should indicate the percentage increase in user satisfaction and sales conversions after implementing the feedback-driven recommendations.
Users are notified of changes made to book recommendations based on their feedback.
Given a user has provided feedback on book recommendations, When the recommendation algorithm modifies the suggestions, Then the user should receive a notification detailing how their feedback contributed to the new recommendations.
The system allows users to easily understand how their feedback has influenced the recommendation outcomes.
Given a user has interacted with the recommendation system, When the user views their recommendations, Then there should be visible indicators or ratings showing how their feedback was factored into the current suggestions.
User Engagement Analytics Dashboard
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User Story
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As a librarian, I want to view user engagement metrics on book recommendations so that I can make data-driven decisions when selecting books to add to our collection.
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Description
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The User Engagement Analytics Dashboard requirement aims to create a visual dashboard for bookstore owners and publishers to monitor user interactions and feedback on book recommendations. This dashboard will showcase metrics such as user rating trends, the frequency of feedback submissions, and correlations between feedback and sales. By providing actionable insights into how users engage with recommendations, this feature will enable owners to make informed decisions regarding inventory and promotional strategies, ultimately enhancing overall business performance by optimizing their offerings based on user preferences.
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Acceptance Criteria
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User Engagement Analytics Dashboard Analysis for Bookstore Owners
Given a bookstore owner accesses the User Engagement Analytics Dashboard, when they view the dashboard, then they should see accurate visual representations of user rating trends over a specified period, user feedback submission frequency, and correlations between feedback and sales.
Real-time Feedback Integration for Publishers
Given a publisher is analyzing feedback on the User Engagement Analytics Dashboard, when they look at the feedback submissions section, then they should be able to see feedback from users within the last 30 days clearly categorized by book titles.
Customizable Date Range for Engagement Metrics
Given a bookstore owner opens the User Engagement Analytics Dashboard, when they select a custom date range for analysis, then the dashboard should refresh to display all engagement metrics accurately reflect the chosen period.
Downloadable Reports for User Engagement Insights
Given a bookstore owner wishes to analyze user engagement data further, when they click on the download button provided in the dashboard, then they should receive a CSV report containing all relevant metrics and user feedback within the selected timeframe.
Mobile Responsiveness of Engagement Analytics Dashboard
Given a bookstore owner accesses the User Engagement Analytics Dashboard from a mobile device, when they view the dashboard, then it should be fully responsive, allowing for seamless interaction and visualization of metrics without losing functionality.
User Notifications for Feedback Left on Recommendations
Given a bookstore owner receives user feedback on recommendations, when they log into the dashboard, then they should get notifications on the number of new feedback submissions highlighted on the homepage.
Multi-Channel Feedback Integration
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User Story
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As a bookstore customer, I want to provide feedback on recommendations both online and in the store, so that I can influence the suggestions I receive regardless of how I engage with the bookstore.
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Description
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The Multi-Channel Feedback Integration requirement seeks to incorporate feedback collection from various sales channels, including online platforms and in-store interactions. This feature will allow users to easily submit their ratings and comments whether they are using the BookSync app, the bookstore's website, or during in-store visits. By centralizing feedback from multiple sources, this requirement will enhance the comprehensiveness of user data available for analysis, resulting in more accurate and representative user profiles that can improve recommendation accuracy across all platforms.
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Acceptance Criteria
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Integration of Feedback from Online Sales Channels
Given a user submits feedback via the BookSync app, when the feedback is submitted, then it should be displayed in the user profile within 5 seconds.
In-Store Feedback Collection
Given a user submits feedback using a kiosk in-store, when the rating is submitted, then the system should capture the feedback and reflect it in the central database within 10 seconds.
Consolidation of Feedback Across Channels
Given feedback is collected from both the BookSync app and the bookstore's website, when the feedback is aggregated, then it should display a unified rating and comment summary for each book in the user profile.
User Notification After Feedback Submission
Given a user submits their rating, when the feedback is successfully processed, then the user should receive a confirmation notification within 3 seconds.
Feedback Adjustment Based on User Ratings
Given that multiple ratings for a book are collected from different channels, when the average rating is calculated, then it should accurately reflect the overall user satisfaction within the system.
Feedback Reporting for Analytics
Given all user feedback has been collected, when an admin requests a report, then the system should generate and provide a comprehensive feedback analysis within 10 seconds.
Personalized Book Lists
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User Story
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As a customer, I want to see personalized book lists based on my previous feedback and preferences so that I have an easier time finding books that I will enjoy.
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Description
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The Personalized Book Lists requirement enables users to generate customized lists of book recommendations based on their preferences and feedback over time. By utilizing the feedback data, the system will create unique lists such as 'Top Rated by You' or 'Books You Might Have Liked' that directly cater to each user's tastes. This personalization will enhance user engagement and satisfaction by providing curated content that reflects individual interests, thereby encouraging users to explore and purchase more titles.
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Acceptance Criteria
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User generates a 'Top Rated by You' list after rating multiple books.
Given a user has rated at least 5 books, when they navigate to the personalized recommendations section, then a 'Top Rated by You' list must be generated displaying the 5 highest-rated books by the user.
User views 'Books You Might Have Liked' based on feedback provided.
Given a user has provided feedback on at least 10 books, when they access the recommendations page, then the 'Books You Might Have Liked' list should populate with at least 5 books that are similar to those rated positively.
User accesses their feedback history for the last month.
Given a user has submitted feedback on multiple books, when they click on their feedback history section, then they should see a list of all feedback submitted in the last month, including the title, author, and rating given.
User modifies feedback on a previously rated book.
Given a user has already rated a book, when they select the book from their reading history and change their rating, then the new rating must reflect in the personalized lists and recommendations immediately.
User receives notifications for new personalized recommendations.
Given a user has opted in for notifications, when new personalized recommendations are generated, then the user should receive an email or app notification summarizing the new recommendations based on their feedback.
User interacts with the AI-driven recommendation system for book suggestions.
Given a user interacts with the AI-driven recommendation system by rating books, when they complete the interaction, then new potential book suggestions should be displayed reflecting the latest rating data.
Interactive Book Discovery Quizzes
Interactive Book Discovery Quizzes offer an entertaining way for readers to uncover new favorites. These playful quizzes assess user preferences and interests, all while suggesting books tailored to their unique personalities. By transforming the recommendation process into an engaging experience, it fosters excitement around discovering books while providing valuable insights into user preferences.
Requirements
Quiz Interface Design
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User Story
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As a reader, I want an engaging and intuitive interface for book discovery quizzes so that I can easily find new books that match my interests and preferences.
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Description
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The Quiz Interface Design requirement necessitates the creation of an engaging and user-friendly interface where users can interact with the book discovery quizzes. This includes customizable UI elements, engaging visuals, and intuitive navigation that leads users through the quiz seamlessly. The design must adapt for various devices (desktop, tablet, mobile) and align with BookSync's branding guidelines. The engaging interface is tasked with enhancing user experience and increasing participation rates, ultimately supporting the main goal of fostering book discovery among users.
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Acceptance Criteria
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Users can easily access the quiz interface from the main dashboard of BookSync on various devices (desktop, tablet, mobile).
Given the user is on the main dashboard, When the user selects 'Interactive Book Discovery Quizzes', Then the quiz interface should load without errors within 3 seconds on all supported devices.
The quiz interface is designed with customizable UI elements that align with BookSync's branding guidelines.
Given the quiz interface design, When reviewed by the design team, Then all UI elements should adhere to the specified branding guidelines and be customizable by the admin users.
The quiz walkthrough is intuitive and guides the user through each question seamlessly.
Given the user is taking the quiz, When they answer a question, Then the interface should automatically transition to the next question within 1 second, maintaining a clear visual flow.
The quiz visually adapts to various screen sizes to ensure usability on all devices.
Given the quiz interface is accessed on a mobile device, When the user interacts with the quiz, Then all elements should remain fully functional and visible without scrollbars or distortion.
Users receive personalized book recommendations at the end of the quiz based on their responses.
Given the user completes the quiz, When they reach the end, Then the quiz should present at least three personalized book recommendations along with reasons for each choice.
The quiz includes engaging visuals that enhance the user's experience during the quiz.
Given the quiz is in progress, When any question is displayed, Then it should include relevant images or graphics that are visually appealing and contextually appropriate.
User feedback on the quiz interface is collected for continuous improvement.
Given the quiz interface is launched, When users complete the quiz, Then they should be prompted to submit feedback regarding their experience and interface usability.
Personalized Recommendation Algorithm
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User Story
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As a reader, I want book recommendations based on my quiz answers so that I can discover books that truly resonate with my tastes and preferences.
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Description
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The Personalized Recommendation Algorithm requirement focuses on developing a backend system that analyzes quiz responses to serve tailored book recommendations. This algorithm will utilize machine learning techniques to evaluate user preferences and correlate them with a diverse range of book data. The expected outcome is to enhance user satisfaction and retention by suggesting books that align closely with individual interests, thus creating a personalized reading experience.
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Acceptance Criteria
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A user completes an Interactive Book Discovery Quiz and receives book recommendations based on their answers.
Given a user completes the quiz, when the algorithm processes their responses, then they receive a personalized list of at least 5 book recommendations aligned with their interests.
A user who has taken multiple quizzes sees consistency in book recommendations across different quizzes.
Given a user takes multiple quizzes, when they complete each quiz, then their personalized recommendations should show at least 70% overlap with previous recommendations if their interests are consistent.
The Personalized Recommendation Algorithm updates its book suggestions in real-time based on user behavior.
Given a user frequently interacts with the recommendations, when they rate or bookmark books, then the algorithm should adjust their recommendations to prioritize books similar to the ones they rated highly within 24 hours.
A user can provide feedback on their book recommendations to improve future suggestions.
Given a user receives book recommendations, when they provide feedback on a recommendation, then the algorithm should incorporate this feedback and alter future recommendations accordingly, visible in the next session.
The algorithm tracks the diversity of book genres in the recommendations provided to users.
Given a user receives book recommendations, when the algorithm generates this list, then it should include at least 3 different genres to enhance user discovery.
The system performs consistently during high traffic periods, ensuring users still receive personalized recommendations.
Given peak usage hours, when 1000 users access the quiz simultaneously, then the personalized recommendation algorithm should function without errors or significant delays, maintaining a response time under 2 seconds.
The algorithm's recommendations result in increased user engagement and click-through rates on suggested books.
Given a user receives book recommendations, when the data is analyzed after 30 days, then there should be a measurable increase of at least 15% in the click-through rates of recommended books compared to same period prior to implementing the algorithm.
Data Collection and Analytics
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User Story
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As a product manager, I want to analyze user interaction data from the quizzes to better understand user preferences and improve our book recommendations accordingly.
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Description
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The Data Collection and Analytics requirement involves implementing a system to track user interactions and results from the quizzes. This includes gathering data on quiz completion rates, user responses, and subsequent sales of recommended books. The analytics derived from this data will guide future enhancements to the quiz's design and recommendations, ultimately optimizing user experience and driving product goals.
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Acceptance Criteria
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User Interaction Tracking for Interactive Book Discovery Quizzes
Given a user completes an Interactive Book Discovery Quiz, when the quiz is submitted, then the system must record the quiz ID, user ID, completion timestamp, and responses in the database for analytics purposes.
Analytics Collection for Recommended Books Sales
Given a user receives book recommendations post-quiz, when a recommended book is purchased, then the system must log the user ID, book ID, purchase timestamp, and source of recommendation in the sales analytics dashboard.
Quiz Completion Rate Analysis
Given multiple users have completed the Interactive Book Discovery Quizzes, when an analytics report is generated, then the report must display the total number of quizzes initiated, completed, and the completion rate percentage for the reporting period.
Feedback Loop for Quiz Improvement
Given users are taking the Interactive Book Discovery Quizzes, when sufficient data has been collected over a month, then analytics must indicate statistically significant trends in quiz completion rates and user preferences to guide future design improvements.
Real-time Data Synchronization for User Analytics
Given a user interacts with an Interactive Book Discovery Quiz, when the user data is submitted, then the system must update the analytics dashboard in real-time with the latest user interaction metrics.
User Engagement Analysis Through Quiz Results
Given user interaction data from the quizzes, when an analysis is conducted, then the system must provide insights on user engagement patterns and correlations to subsequent book purchases based on quiz results.
Performance Metrics for Analytics System
Given the analytics system is operational, when metrics are evaluated, then the system must demonstrate a response time of less than 2 seconds for retrieving and processing user interaction data.
Social Sharing Functionality
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User Story
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As a reader, I want to share my quiz results on social media so that I can show my friends the books I might enjoy and encourage them to participate as well.
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Description
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The Social Sharing Functionality requirement entails enabling users to share their quiz results and book recommendations on social media platforms. This feature aims to enhance marketing efforts by encouraging content sharing, leading to increased user engagement and attracting new users to BookSync. The implementation should include easy-to-use sharing buttons and optimized visuals for various social media modalities.
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Acceptance Criteria
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User successfully shares quiz results on a social media platform.
Given the user has completed a quiz, when they click the share button, then a pre-populated post with their quiz results and recommended books should be generated for the selected social media platform, and the user should be redirected to the platform with the post ready to share.
Visuals for social media sharing are optimized and appealing.
Given the user clicks on the share button, then the shared content should include high-quality images of recommended books and engaging text that is tailored to each social media platform’s specifications for optimal display.
Users can customize their sharing message before posting.
Given the user is redirected to a social media platform after clicking the share button, when they view the pre-populated message, then they should have the option to edit the message before sharing it to their profile.
Tracking user engagement from shared posts effectively.
Given that a user has shared their quiz results, then BookSync should track the number of interactions (likes, shares, comments) generated from the shared post and analyze the engagement metrics over a specified period.
Social sharing functionality is accessible and easy to use for all users.
Given that a user is viewing their quiz results, when the sharing options are presented, then they should be easy to find and click on, with clear labels for each social media platform available for sharing.
Error handling for failed social media sharing attempts.
Given a user tries to share their quiz results on social media, if the sharing fails due to a technical issue, then an error message should be displayed, notifying the user of the failure and suggesting a retry.
Users can share the quiz multiple times.
Given a user has previously shared their quiz results, when they take a new quiz, then the share button should be available again, allowing them to post the new results and recommendations on their social media accounts.
User Feedback Mechanism
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User Story
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As a user, I want to give feedback on my quiz experience so that I can help improve it for myself and others in the future.
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Description
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The User Feedback Mechanism requirement seeks to implement a system that allows users to provide feedback on their quiz experiences and book recommendations. Feedback will be crucial for continuous improvement, allowing users to suggest improvements and report issues, thus ensuring higher satisfaction rates. The feedback system should be simple to use and integrated within the quiz environment to encourage user participation.
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Acceptance Criteria
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User submits feedback after completing an Interactive Book Discovery Quiz.
Given the user has completed the quiz, when they select the feedback button, then they should be presented with a feedback form to provide their insights and suggestions.
User receives confirmation after submitting feedback.
Given the user has filled out the feedback form, when they submit their feedback, then they should receive a confirmation message acknowledging their submission.
User can rate their quiz experience on a scale of 1 to 5.
Given the user is on the feedback form, when they choose a rating from 1 to 5, then the selected rating should be recorded along with their comments.
User can report issues with quiz recommendations.
Given the user is providing feedback, when they select the 'Report an Issue' checkbox, then they should be prompted to describe the issue in a text box.
Admin reviews user feedback for trends and actionable insights.
Given the admin accesses the feedback reporting section, when they view feedback data, then they should see aggregated statistics and common themes highlighted from user feedback.
User feedback leads to a review of the quiz experience.
Given that feedback on quiz experience indicates a low rating (1 or 2), when the feedback report is generated, then the development team should initiate a review of the quiz content and user experience.
Feedback submission does not disrupt user experience.
Given the user is taking the quiz, when they opt to provide feedback, then the process should not interfere with the quiz flow and should allow them to continue without frustration.
Adaptive Quiz Complexity
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User Story
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As a reader, I want quizzes that adapt to my preferences and skills so that I feel challenged yet able to enjoy the book discovery process without frustration.
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Description
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The Adaptive Quiz Complexity requirement focuses on providing quizzes with varying difficulty levels or engagement depth based on user interactions and preferences. This feature will enhance user experience by presenting quizzes that are neither too challenging nor too simple, thus keeping users engaged and motivated throughout the discovery process. The system must intelligently assess and adjust quiz complexity based on real-time feedback and data from users.
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Acceptance Criteria
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User interacts with the quiz interface and receives a quiz that adapts to their initial responses, such as answering introductory questions about their reading preferences.
Given the user starts the quiz, when they answer the initial questions, then the quiz dynamically adjusts the next set of questions based on their responses to match their preferred complexity level.
A returning user initiates a new quiz after previously completing one, and the system recalls their past interactions to better tailor the quiz's complexity.
Given the user has taken quizzes before, when they start a new quiz, then the system retrieves their past quiz data and adjusts the new quiz's questions accordingly to provide an optimal complexity.
An inexperienced user takes their first quiz, and the system identifies their lack of familiarity with book genres, resulting in an easier quiz format to encourage participation.
Given the user is new to the platform, when they start the quiz, then they are presented with basic questions and simplified book genres to engage them without overwhelming complexity.
The system collects feedback from users after quiz completion, assessing their satisfaction with the quiz difficulty and engagement level.
Given the user completes the quiz, when they provide feedback regarding the difficulty, then the system compiles this data to adjust future quiz complexities for better alignment with user satisfaction.
During a quiz, a user indicates they find certain questions too difficult, prompting the system to modify subsequent questions in real-time.
Given that the user has expressed difficulty with a question, when they select the 'too hard' option, then the system will immediately adjust the upcoming questions to a lower difficulty level according to the user’s preferences.
Multiple users with varying reading backgrounds take the same quiz, and the system effectively categorizes their responses to create tailored quiz pathways for different user personas.
Given multiple users are taking the quiz, when they respond accordingly, then the system will analyze their answers to maintain separate pathways for different user personas that reflect their engagement level and complexity.
Unified Scheduling System
A centralized calendar that integrates all author events, book signings, and workshops, allowing users to see and manage all scheduled activities in one place. This feature simplifies scheduling for multiple events, prevents conflicts, and sends automatic reminders to authors and attendees, ensuring that everyone is well-informed and reducing the risk of no-shows.
Requirements
Event Conflict Detection
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User Story
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As an event coordinator, I want to be notified of any scheduling conflicts so that I can manage author events effectively without overlapping commitments.
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Description
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This requirement focuses on the implementation of an intelligent conflict detection system within the Unified Scheduling System. It will analyze all calendar entries and identify any overlapping or conflicting events, ensuring that users are alerted to potential scheduling issues before finalizing their bookings. This system aims to simplify the planning process and enhance communication among authors, attendees, and organizers. By preventing double bookings and scheduling errors, this feature will contribute to smoother event management and improved user satisfaction.
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Acceptance Criteria
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Event Overlap Detection for Author Book Signing
Given an author schedules a book signing on a specific date, When a user tries to schedule another event on the same date and time for the same author, Then the system should alert the user of a scheduling conflict and prevent the booking from being finalized until resolved.
Notification of Conflicting Events to Users
Given that there are overlapping events scheduled, When a user views their calendar after a new event is added, Then the system should send a notification indicating the conflict along with relevant event details.
Conflict Resolution Options for Users
Given a user is notified of a scheduling conflict, When the user chooses the option to view conflicting events, Then the user should see a list of all overlapping events with options to reschedule or cancel as appropriate.
Weekly Overview for Ease of Scheduling
Given the user accesses the Unified Scheduling System, When the user selects the weekly view, Then all events should be displayed clearly with color coding for conflicts and no-conflict slots.
Automatic Reminder System for Events
Given an event is scheduled, When the date of the event approaches, Then an automatic reminder should be sent to both the authors and attendees 48 hours prior to the event to confirm their attendance.
Multiple Event Handling for a Single Day
Given that multiple events can be scheduled in one day, When the user tries to enter a new event that overlaps in time with existing events, Then the system should alert the user to potential conflicts but allow scheduling if explicitly acknowledged by the user.
Detailed Conflict Reporting for Event Management
Given that the conflict detection system has been triggered, When a user requests to see conflict reports, Then the system should generate a detailed report listing conflicting events, their times, and affected parties for comprehensive planning.
Automated Reminder Notifications
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User Story
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As a user, I want to receive automatic reminders for my scheduled events so that I can prepare in advance and avoid missing them.
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Description
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This requirement covers the creation of an automated reminder system that will send notifications to authors and attendees ahead of scheduled events. Users will have the ability to set preferences for reminder times (e.g., 24 hours, 1 hour before an event) and choose notification methods (e.g., email, SMS). This feature is crucial for reducing the risk of no-shows and ensuring everyone is well-prepared for upcoming activities, thus enhancing attendance rates and overall event success.
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Acceptance Criteria
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Authors and attendees receive automated reminder notifications for scheduled events, ensuring they are well-informed about the upcoming activities.
Given an author schedules an event with reminder preferences set to 24 hours before, when the event is 24 hours away, then an email notification is automatically sent to the author and attendees.
Users can customize their reminder settings for each event, allowing for flexibility and personalization in notifications.
Given a user schedules an event, when they select reminder preferences for 1 hour before and save, then the system should save these settings for future notifications.
SMS notifications must be successfully sent to users who opt for this method, ensuring that users receive timely reminders through their preferred channel.
Given an attendee opts for SMS notifications for an event, when the event reminder is triggered 1 hour before, then an SMS must be sent to the attendee's registered phone number.
The system should handle multiple events per day without issues, sending reminders for each event as scheduled.
Given multiple events are scheduled for the same day, when the reminder time is reached, then notifications for each event should be sent out simultaneously without errors.
The user interface allows users to easily view and modify their notification preferences for each scheduled event.
Given a user is on the event management page, when they access notification preferences, then they should be able to see, edit, and save their reminder settings for all upcoming events.
The system logs all notification activities to ensure transparency and debugging capabilities for scheduled reminders.
Given an event reminder has been sent, when checking the notification log, then there should be an entry showing the date, time, method (email/SMS), and recipient for each notification sent.
Customizable Event Categories
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User Story
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As an independent bookstore owner, I want to categorize events so that I can easily filter and manage different types of activities happening in my store.
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Description
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This requirement allows users to categorize events into customizable types (e.g., book signings, workshops, readings). Users can create, edit, and manage categories as per their needs. This categorization will enable better organization and filtering of events within the Unified Scheduling System, making it easier for users to manage their calendars and for attendees to find relevant events. This feature will enhance user experience by allowing a clearer view of upcoming activities related to their interests.
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Acceptance Criteria
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User creates a new event category for a book signing in the Unified Scheduling System.
Given a user is logged into the Unified Scheduling System, when they navigate to the event categories section and select the option to create a new category, then they must be able to input the name 'Book Signing', save it, and see it listed among the existing categories.
User edits an existing event category to better reflect its purpose.
Given a user has a category named 'Workshops', when they choose to edit this category to change the name to 'Author Workshops', then they should be able to save the change and see 'Author Workshops' displayed in the event categories list.
User deletes a previously created event category they no longer need.
Given a user has an event category named 'Readings', when they select the option to delete this category, then the category should be removed from the list, and it should no longer be available for event assignments.
User views all event categories currently set up in the scheduling system.
Given a user is logged in, when they access the event categories page, then they should see all existing categories displayed along with their details, allowing for easy reference and management.
User filters events by a specific category to view related activities.
Given a user is on the events calendar page, when they select the 'Workshops' category filter, then only events categorized under 'Workshops' should be displayed on the calendar.
System sends an automated reminder for an upcoming event in a specific category.
Given an event is categorized as 'Book Signing' and set to occur in the next five days, when the scheduled reminder time is reached, then an automated reminder should be sent to all registered attendees for that event.
User assigns multiple events to a single category for better organization.
Given a user creates several events (two workshops, a book signing, and a reading), when they categorize all these events under 'Literary Events', then all should reflect this category in their event details, ensuring they are grouped correctly.
Integration with External Calendars
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User Story
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As an author, I want to sync my events with my Google Calendar so that I can manage my schedule without missing any important activities.
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Description
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This requirement ensures that the Unified Scheduling System can integrate with popular external calendar services such as Google Calendar, Microsoft Outlook, and Apple Calendar. Users will be able to sync their events across platforms, providing a seamless experience and ensuring they have all scheduling information in one place. This integration will enhance user engagement and improve event attendance since users can manage their schedules according to their preferences and existing calendar systems.
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Acceptance Criteria
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User successfully syncs events from Google Calendar to the Unified Scheduling System.
Given a user has linked their Google Calendar account, When they select the sync option, Then the events from Google Calendar should appear in their Unified Scheduling System calendar without any discrepancies.
User receives notifications for events synced from Microsoft Outlook.
Given a user has linked their Microsoft Outlook calendar, When an event is approaching, Then the user should receive a notification at least 15 minutes before the event starts.
User manages conflicting events between different calendars within the Unified Scheduling System.
Given two events that conflict across different integrated calendars, When the user attempts to sync them, Then the system should alert the user of the conflict and prompt for resolution before completing the sync.
User views all synchronized events in the Unified Scheduling System calendar.
Given the user has synced events from Apple Calendar, When they open the Unified Scheduling System calendar, Then all synced events should be displayed correctly, with accurate dates and times.
User can unlink an external calendar from the Unified Scheduling System.
Given the user wants to unlink their Google Calendar, When they select the unlink option, Then their Google Calendar should be removed from the Unified Scheduling System without affecting other integrated calendars.
User experiences no data loss during synchronization between the Unified Scheduling System and external calendars.
Given multiple event changes in both the Unified Scheduling System and an external calendar, When the user syncs the calendars, Then all changes should reflect accurately in both systems without data loss or duplication.
Event Analytics Dashboard
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User Story
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As a bookstore manager, I want to analyze the success of past events so that I can make informed decisions for planning future activities and improve attendance.
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Description
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This requirement introduces an event analytics dashboard that provides users with insights into their scheduled events, including attendance rates, types of events conducted, and user engagement metrics. The dashboard will aggregate data from past events and present it in an easy-to-understand format with visualizations. This feature will aid users in evaluating the success of their events, understanding trends, and making informed decisions for future planning. By leveraging analytics, users can optimize their event strategies and enhance overall effectiveness.
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Acceptance Criteria
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User views the event analytics dashboard after hosting multiple events over the past month.
Given that the user has hosted at least three events, when the user accesses the event analytics dashboard, then the dashboard displays aggregate data for each event, including attendance rates and engagement metrics in visual formats.
An event organizer wants to evaluate the success of a recent book signing event.
Given that the book signing event has concluded, when the organizer views the specific event details on the analytics dashboard, then the attendance rate and user engagement metrics for that event are accurately displayed and compared to previous events.
A bookstore owner wants to analyze trends in event attendance over the last six months.
Given that there are data for at least six months of past events, when the user navigates to the trends section of the analytics dashboard, then they can see a clear trend line showing attendance rates over time with selectable time filters (weekly, monthly, etc.).
An author needs to understand which type of events yield the highest engagement.
Given that the user has attended multiple types of events, when the author reviews the event types section of the analytics dashboard, then the dashboard presents a comparative analysis of attendance and engagement metrics for different types of events conducted.
A library manager wants to export event analytics data for reporting purposes.
Given that the event manager is on the event analytics dashboard, when they select the export data option, then the dashboard generates a downloadable report in CSV format containing all relevant analytics data from selected time periods.
Inventory Linkage Tool
This tool connects event scheduling with inventory management, automatically updating stock levels based on event registrations and expected attendance. It helps users ensure they have adequate copies of featured books available during events. By streamlining inventory checks, it minimizes the risk of stockouts and enhances the overall event experience for attendees.
Requirements
Automatic Stock Adjustment
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User Story
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As a bookstore owner, I want the stock levels to automatically adjust based on event attendance so that I can ensure I have enough copies of featured books available during events without manual intervention.
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Description
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The Automatic Stock Adjustment feature will integrate with the event scheduling module to automatically update inventory levels based on live event registrations and expected attendance. This ensures that stock levels are accurately reflected, reducing the risk of stockouts of featured titles during events. The functionality will include real-time synchronization, notifications for low stock, and an easy-to-use dashboard for users to view upcoming events and their corresponding inventory needs. This integration is essential for maintaining operational efficiency and delivering positive customer experiences at events.
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Acceptance Criteria
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Event Registration Dynamics
Given an event is scheduled, when the number of registrations exceeds the initial stock level for a featured book, then the inventory should automatically adjust to reflect the new stock requirement.
Real-Time Inventory Updates
Given an event is live, when a new registration occurs, then the inventory level for the relevant book should update in real-time to accurately reflect available stock.
Low Stock Notifications
Given inventory falls below a user-defined threshold before an event, when there are registrations for an event featuring that inventory, then a notification should be sent to the user to alert them of low stock.
User Dashboard Accessibility
Given the Automatic Stock Adjustment feature is active, when a user accesses the event dashboard, then they should see an overview of upcoming events and corresponding inventory needs clearly displayed.
Stock Adjustment Verification
Given an event has concluded, when the inventory levels are reviewed, then the system should reflect the accurate number of books available post-event based on registrations.
Integration with Existing Inventory Systems
Given the integration of Automatic Stock Adjustment with existing inventory management tools, when an adjustment occurs, then it should synchronize correctly across all connected sales channels.
User Feedback Collection
Given the implementation of the Automatic Stock Adjustment feature, when an event is held, then users should be able to provide feedback on stock availability and event experience through a feedback form.
Event Type Configuration
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User Story
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As an event coordinator, I want to configure different types of events so that I can manage inventory according to the specific needs of each event type, ensuring successful attendance and satisfaction.
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Description
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The Event Type Configuration requirement will allow users to define various types of events (like book signings, readings, or workshops) in the system, including specific inventory needs for each event. This feature will provide flexibility for users to tailor inventory management strategies based on the nature of the event. Benefits include better planning for inventory allocation, enhanced user experience, and increased sales opportunities by ensuring the right stock is available based on expected event demographics.
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Acceptance Criteria
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Event Type Definition for Book Signing
Given an authorized user is logged into BookSync, when they create a new event type for book signings, then the event type should be saved with specific inventory needs, and it should be available for future event scheduling.
Setting Inventory Requirements for Readings
Given an authorized user is editing an event type for readings, when they specify the number of books required for the event, then this inventory requirement should be updated in the system and reflected in the inventory management dashboard.
Configuring Workshops with Inventory Needs
Given an authorized user is configuring a workshop event type, when they define the inventory requirements based on expected attendance, then the system should calculate and suggest the optimal stock levels needed to avoid stockouts.
Viewing Event Types with Inventory Specifications
Given an authorized user is on the event management page, when they view the list of configured event types, then each event type should display the associated inventory specifications for clear understanding and planning.
Modifying Existing Event Types
Given an authorized user is accessing the event type configuration, when they modify the inventory requirements for an existing event type, then changes should save and display correctly on the event management dashboard.
Deleting Event Types and Its Inventory Needs
Given an authorized user wishes to delete an event type, when they remove an event type from the system, then all associated inventory requirements should also be deleted, preventing any orphaned records.
Ensuring Inventory Synchronization for Events
Given that an inventory linkage event occurs, when an event type is triggered, then the system should automatically update the stock levels in real-time based on the expected attendance and registrations.
Inventory Alert Notifications
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User Story
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As a store manager, I want to receive notifications when inventory levels are low for popular titles so that I can reorder stock in time to meet customer demand during scheduled events.
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Description
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The Inventory Alert Notifications feature will implement a system to send alerts to users when stock levels of featured titles fall below a predefined threshold due to event registrations. This ensures proactive management of inventory and helps prevent stockouts before they occur. The notifications will be customizable, allowing users to set thresholds for various titles depending on their anticipated popularity at events. This feature is crucial for maintaining optimal inventory levels and supporting user confidence during high-demand events.
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Acceptance Criteria
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As a bookstore manager, I want to receive instant notifications when the stock of a featured title drops below a certain threshold due to event registrations, so that I can proactively reorder the books before the event.
Given the stock level of a featured title is below 10 copies, When there are new event registrations, Then the user should receive an email notification alerting them of the low stock level.
As a librarian, I need to customize the alert thresholds for different titles based on their popularity at events, ensuring that I can manage inventory according to expected demand.
Given a user wants to set a threshold for a specific title, When the user sets a new threshold of 5 copies, Then the system should save the new threshold and apply it to alert notifications for that title.
As a self-publishing author, I want to ensure I can see all upcoming events tied to the inventory alerts so that I can plan my inventory management accordingly.
Given the inventory alert notifications are set up, When the user opens the alerts dashboard, Then the user should see a list of events with associated stock alerts for each featured book.
As a bookstore employee, I want to verify that the notifications are sent through multiple channels (e.g., email, in-app) to ensure that I do not miss an important alert about low stock.
Given alerts have been configured to send notifications, When stock of featured titles reaches the defined threshold, Then the system should send notifications via both email and in-app message.
As an administrator, I want to audit and review historical stock alert notifications to assess inventory trends over time to improve future inventory planning.
Given that inventory alert notifications have been logged, When the administrator accesses the audit log, Then the log should display all past notifications with timestamps and stock levels for review.
Sales Analytics Integration
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User Story
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As a bookstore analyst, I want to access analytics data related to event sales so that I can make informed decisions about future inventory purchases and event planning.
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Description
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The Sales Analytics Integration requirement will enable the Inventory Linkage Tool to pull in data from sales analytics, providing insights into which titles are most in demand during events. This feature will help users to not only plan inventory more effectively for upcoming events but also analyze sales data post-event for better decision-making in future inventory strategy. This integration will streamline the data flow within BookSync, enhancing the overall usability and usefulness of the platform.
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Acceptance Criteria
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Integration of sales analytics within the Inventory Linkage Tool to automatically update inventory levels based on event registrations and anticipated attendance.
Given that sales analytics is integrated into the Inventory Linkage Tool, when event registrations increase, then the inventory levels for featured books should be automatically adjusted to reflect expected demand, ensuring availability during events.
Users can view sales data before and after an event to assist in planning and analyzing inventory requirements.
Given that the user is accessing the Sales Analytics Integration, when they view the sales data for titles related to the event, then the system should display accurate insights on demand trends for those titles both pre-and post-event.
The Inventory Linkage Tool updates stock levels in real-time to minimize discrepancies during events based on registered attendance.
Given that the Inventory Linkage Tool is connected to the sales analytics, when attendee registrations are confirmed, then the stock levels should update in real-time, showing the correct available inventory at all times.
Users should receive alerts when expected stock levels are insufficient based on sales analytics data and event registrations.
Given that the Inventory Linkage Tool has received updated sales analytics information, when anticipated stock levels fall below a predefined threshold due to event registrations, then users should receive an alert notification to prompt necessary stock adjustments.
Ability to generate reports on inventory performance related to event sales to inform future inventory strategies.
Given that sales data is integrated, when the user requests an inventory performance report after an event, then the system should generate a detailed report that summarizes sales data and inventory performance for featured titles.
Ensure the system does not allow inventory to be oversold based on event capacity and current stock levels.
Given that there is a defined inventory level and event capacity, when a customer's order exceeds the remaining stock after registrations, then the system should prevent the order from being fulfilled and notify the user of insufficient inventory.
Users can manually adjust inventory predictions based on unique event factors that the analytics tool might not capture.
Given that the user is interacting with the Inventory Linkage Tool, when they decide to input manual adjustments to inventory predictions for specific events, then the system should allow users to override automatic predictions and save the adjustments accordingly.
User Training and Support Module
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User Story
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As a new user of BookSync, I want access to training materials for the Inventory Linkage Tool so that I can quickly learn how to manage my inventory for events effectively.
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Description
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The User Training and Support Module will provide resources and training materials specific to the Inventory Linkage Tool feature, ensuring all users understand how to effectively utilize it for their event management and inventory needs. This will include tutorials, FAQs, and a dedicated support contact for real-time assistance. The emphasis on user education is key to maximizing the tool's effectiveness and enhancing overall customer satisfaction with BookSync.
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Acceptance Criteria
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User accesses the User Training and Support Module for the Inventory Linkage Tool through the BookSync dashboard to learn about leveraging the tool for managing event inventories.
Given the user navigates to the User Training and Support Module, when they select a tutorial on the Inventory Linkage Tool, then they should be able to view a detailed tutorial video along with downloadable resources related to the tool.
A user seeks assistance regarding the Inventory Linkage Tool during a busy period leading up to a scheduled event.
Given the user encounters an issue while using the Inventory Linkage Tool during event preparation, when they access the FAQ section, then they should find at least five relevant FAQs that provide immediate assistance.
An independent bookstore owner needs real-time support while preparing for an event using the Inventory Linkage Tool.
Given the user is actively using the Inventory Linkage Tool and has a question, when they click on the dedicated support contact, then they should be able to connect with a support agent within three minutes via chat or a support ticket system.
New users are onboarding the Inventory Linkage Tool and require foundational knowledge for effective use.
Given a new user accesses the User Training and Support Module, when they complete the introductory training session, then they should pass a short quiz with at least a 75% score to demonstrate their understanding of the Inventory Linkage Tool’s functionalities.
Users wish to provide feedback after utilizing the training and support resources for the Inventory Linkage Tool.
Given a user completes the training module, when they navigate to the feedback section, then they should be able to submit their feedback through a simple form that includes ratings and comments on their experience.
User Permission Settings
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User Story
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As a bookstore manager, I want to set user permissions for team members in the Inventory Linkage Tool so that I can control who has access to make changes to inventory or view sensitive sales data.
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Description
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The User Permission Settings requirement will allow users to establish different permission levels for team members accessing the Inventory Linkage Tool. This functionality is important for maintaining data integrity and security, allowing for control over who can make inventory adjustments or view sales data. This feature will enhance collaborative efforts among team members while ensuring sensitive information is protected, leading to improved operational governance.
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Acceptance Criteria
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Establishing Permission Levels for Team Members
Given a user with admin rights, when they access the User Permission Settings, then they should be able to add, edit, or remove permission levels for team members, ensuring that only designated users can make inventory adjustments.
Viewing Permissions of Team Members
Given a user with manager rights, when they view the User Permission Settings, then they should see a list of all team members along with their respective permission levels, allowing for easy management and oversight.
Restricting Access Based on Permission Levels
Given a team member with 'view only' permissions, when they attempt to access inventory adjustment functions, then they should receive a notification indicating insufficient permission to make changes, ensuring data integrity.
Audit Log for Permission Changes
Given any change made to User Permission Settings, when a permission level is added, changed, or removed, then an audit log entry should be created capturing the change details, including user, timestamp, and action taken, enhancing accountability.
Permission Level Validation During Events
Given an event is scheduled, when a user attempts to adjust inventory based on event registrations, then the system should check their permission level and only allow the adjustment if their permissions permit it, preventing unauthorized changes.
User Notification of Permission Changes
Given an admin modifies a user’s permission level, when the change is made, then the affected user should receive a notification email informing them of the modification, ensuring awareness and transparency in operations.
Role-Based Access Control
Given different roles within the organization, when users are assigned roles that restrict specific permissions, then only functionalities permitted for their role should be accessible to them, enhancing operational security.
Promotional Campaign Manager
An all-in-one feature that assists users in creating targeted promotional campaigns for events across various channels, including social media, email, and the BookSync platform. This feature allows for customizable templates, scheduling of promotional posts, and performance tracking. It dramatically increases visibility and attendance for events, maximizing outreach efforts effectively.
Requirements
Campaign Template Customization
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User Story
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As a bookstore owner, I want to customize promotional campaign templates so that I can effectively represent my brand and attract more attendees to my events.
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Description
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This requirement allows users to create and customize promotional campaign templates tailored to their events. Users can select from pre-defined layouts and styles, as well as add personal touches such as logos, colors, and text. This flexibility ensures that promotional materials resonate with the bookstore's brand identity while effectively communicating the event details. It enhances user engagement and improves the likelihood of higher attendance rates by providing visually appealing and compelling promotional content.
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Acceptance Criteria
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User Customization of Promotional Templates
Given a user in the Promotional Campaign Manager, When they select a template from the available options, Then they should be able to customize the layout by adding their logo, changing colors, and editing text without any errors.
Saving Customized Templates
Given a user has customized a promotional campaign template, When they choose to save the template, Then the template should be saved successfully and be retrievable for future use.
Template Preview Functionality
Given a user has customized a promotional campaign template, When they preview the template, Then they should see a visual representation that accurately reflects all customization changes before publishing.
Scheduling Promotional Campaigns
Given a user has created a promotional campaign using a customized template, When they schedule the campaign, Then the campaign should be scheduled for the designated time and displayed in the user's campaign calendar.
Performance Tracking of Campaigns
Given a user has launched a promotional campaign, When they access the performance tracking feature, Then they should see metrics such as reach, engagement, and conversion rates for the campaign.
User-Friendly Interface for Customization
Given a user is utilizing the campaign template customization feature, When they interact with the customization options, Then all features should be intuitive and easy to navigate without technical assistance.
Multi-Channel Scheduling
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User Story
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As a librarian, I want to schedule promotional posts for my events across various channels so that I can ensure maximum visibility and engagement with my audience.
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Description
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This feature enables users to schedule their promotional posts across multiple channels, including social media platforms, email newsletters, and the BookSync platform itself. Users can set specific dates and times for each post to go live, allowing for a well-coordinated campaign that maximizes outreach and engagement opportunities. This ensures consistency in messaging across all platforms, increasing the visibility of events and generating better attendance.
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Acceptance Criteria
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User schedules promotional posts for an upcoming book launch across three different social media platforms (Facebook, Twitter, Instagram) and the BookSync platform to ensure maximum outreach.
Given the user has filled in the required details for each promotional post, when they specify the date and time for each post, then the system should successfully save the schedule and display the confirmation message for each channel post.
User wants to edit the scheduled promotional posts for a seasonal event to adjust timings across all selected channels.
Given the user accesses their scheduled posts, when they select a post and make edits to the date or time, then the system should allow the user to save the changes and reflect the updated schedule in the interface for all channels.
User requires a way to view the performance of their promotional campaigns across all scheduled platforms after executing them.
Given the promotional posts have gone live, when the user checks the performance metrics on the BookSync platform, then they should see detailed analytics including engagement rates and click-through metrics for each channel.
User needs to cancel a scheduled promotional post across all platforms due to unforeseen circumstances surrounding the book launch event.
Given the user wants to cancel a scheduled post, when they select the post and click the cancel option, then the system should remove the post from the schedule and notify the user of the successful cancellation for all channels.
User wants to create a promotional post using a customizable template to ensure consistency in branding across different platforms.
Given the user selects a customizable template for their promotional post, when they fill in the required fields and schedule the post, then the system should create a post that maintains the template's design and branding across all scheduled channels.
User wishes to schedule multiple promotional posts at once for an upcoming holiday sale event.
Given the user has multiple promotional messages prepared, when they utilize the bulk scheduling option, then the system should allow them to schedule these posts with different timings for all selected platforms without errors.
Performance Tracking Dashboard
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User Story
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As a self-publishing author, I want to track the performance of my promotional campaigns so that I can understand what works best and improve future marketing efforts.
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Description
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The performance tracking dashboard provides users with actionable insights on their promotional campaigns. Users can monitor key metrics such as engagement rates, click-through rates, and attendance numbers through intuitive graphs and reports. This feature allows users to assess the effectiveness of their campaigns in real-time, facilitating optimization and adjustments as needed for future events. The data-driven insights help in making informed decisions for upcoming promotions.
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Acceptance Criteria
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User views the performance tracking dashboard after implementing a promotional campaign for a book launch.
Given the user has completed a promotional campaign, when they access the performance tracking dashboard, then they should see metrics including engagement rates, click-through rates, and attendance numbers displayed in graphical format.
User analyzes the performance metrics of a completed campaign to improve future promotional strategies.
Given the user has selected a completed campaign from the dashboard, when they view the campaign report, then they should be able to see actionable insights and recommendations based on the performance data.
User schedules a promotional post and wants to track its effectiveness using the dashboard.
Given the user has scheduled a promotional post, when the post goes live, then the dashboard should update in real-time to reflect on engagement and click-through rates.
User wants to compare the performance of two different promotional campaigns.
Given the user selects two campaigns from the dashboard, when they compare the campaigns, then they should see side-by-side metrics visualized, including engagement and attendance numbers.
User realizes the performance dashboard is difficult to navigate after several campaigns are run.
Given the user accesses the dashboard, when they use filters or search functionalities, then they should be able to easily locate specific campaigns and metrics as intended.
User logs into BookSync to check the performance metrics during a promotional event.
Given an active promotional campaign is running, when the user checks the performance dashboard, then they should see real-time updates on metrics such as attendance and engagement rates.
User needs to generate a report on campaign performance for a quarterly business review.
Given the user accesses the performance dashboard, when they request a report for a specified time frame, then the system should generate a downloadable report summarizing all key metrics for that period.
Event Targeting Criteria
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User Story
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As a small publishing house, I want to target specific audience criteria for my promotional campaigns so that I can connect with readers who are most likely to be interested in my events.
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Description
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This requirement allows users to set specific targeting criteria for their promotional campaigns. Users can define attributes such as location, genre, or audience demographics to ensure that their promotions reach the most relevant audiences. By targeting the right audience effectively, users can enhance engagement and drive higher attendance to their events, ensuring that marketing efforts are focused and efficient.
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Acceptance Criteria
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User sets targeting criteria for a promotional campaign aimed at a local book signing event for a mystery author, focusing on readers within a 30-mile radius who have shown interest in similar genres.
Given a user accesses the promotional campaign manager, When they input targeting criteria including location '30-mile radius', genre 'mystery', and audience demographics 'readers aged 18-45', Then the system should successfully save the criteria and display a confirmation message.
User configures multiple targeting criteria for a seasonal sale campaign that includes demographics such as 'young adults' and interests in 'fantasy books', aiming to maximize reach during the event.
Given the user enters demographic targeting with 'young adults' and interest targeting with 'fantasy books', When the user submits the promotional campaign details, Then the system should validate the inputs, ensuring no conflicting criteria exist before saving.
User wants to edit the targeting criteria for a previously created promotional campaign for a literary workshop to include a broader geographical area and specific age range.
Given a user views the existing promotional campaign details, When they modify the targeting criteria to include a broader location of 'nationwide' and age range '18-60', Then the changes should be successfully updated in the system with an acknowledgment message displayed.
The user is creating a promotional campaign for an author event and wants to exclude certain demographics that have previously shown low engagement with similar campaigns, specifically 'ages 50 and above'.
Given the user attempts to set exclusion criteria for demographics 'ages 50 and above', When the user submits the campaign, Then the system should save the exclusion settings and reflect them in the targeting criteria overview.
User analyzes the engagement metrics of past promotional campaigns to refine their targeting criteria for future events based on the highest attendance rates by genre and demographic.
Given a user reviews past campaign performance data, When filtering to view attendance rates by genre and demographic, Then the relevant data should be accurately displayed for informed decision-making on future targeting criteria adjustments.
The user tests the effectiveness of their targeting criteria by running a simulated promotion to assess potential reach and engagement prior to the actual campaign launch.
Given the user initiates a simulation for the promotional campaign with specified targeting criteria, When the simulation runs, Then the system should provide a projected reach and engagement rate based on the configured criteria.
Automated Campaign Reminders
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User Story
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As a bookstore manager, I want to receive automated reminders for my promotional campaigns so that I can stay organized and ensure my events get the attention they deserve.
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Description
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This feature will automatically send reminders to users about their upcoming promotional campaigns. Notifications can be configured based on user preferences, ensuring that users have sufficient time to prepare and execute their marketing efforts. This proactive approach minimizes the risk of last-minute rushes and helps maintain organized promotional activities, contributing to the overall success of events.
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Acceptance Criteria
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User receives a notification 48 hours before their scheduled promotional campaign to ensure adequate preparation time.
Given a user has set up a promotional campaign, when the event is 48 hours away, then an automated reminder notification is sent to the user via email and in-app notification.
User can customize the timing of reminder notifications based on their preferences in the settings.
Given a user accesses the reminder settings, when they select a time preference (e.g., 24 hours, 48 hours, or 72 hours before the event), then the automated reminders reflect the user's preference accordingly.
User receives a summary notification that includes essential details of the upcoming promotional campaign for better planning.
Given an upcoming promotional campaign, when the reminder notification is triggered, then the notification includes the event name, date, time, and location (if applicable).
User can enable or disable automated reminders through the settings menu of BookSync.
Given a user navigates to the notification settings, when they toggle the automated reminders option on or off, then their preference is saved and applied to future campaigns.
Users can log in at any time and view a list of their upcoming promotional campaigns with associated reminder statuses.
Given a user is logged into BookSync, when they navigate to the promotional campaigns section, then they can see a list of upcoming campaigns and the reminder status for each (e.g., scheduled, sent).
System successfully sends reminders without any errors or delays in the notification process.
Given a promotional campaign is approaching, when the reminder schedule triggers, then the system successfully sends notifications to all users with scheduled campaigns without any technical glitches or delays.
Users can receive reminders through multiple channels (email, in-app) to ensure they do not miss notifications.
Given a user has opted in for reminders, when notifications are triggered, then the system sends reminders through both email and the in-app notification system as per the user’s preference.
RSVP and Participation Tracker
A sophisticated tracking system that allows users to manage RSVPs and track participant engagement for author events. Users can easily view the number of attendees, gather feedback post-event, and even follow up with participants. This feature enhances engagement and provides valuable insights for future event planning.
Requirements
RSVP Management Interface
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User Story
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As a bookstore owner, I want to create a customized RSVP form for author events so that I can efficiently manage attendance and gather relevant participant information.
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Description
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The RSVP Management Interface enables users to create and manage event RSVP forms easily. This feature includes customizable fields for event details, attendee information, and RSVP options, allowing event organizers to tailor the experience to their needs. It also integrates seamlessly with existing user profiles within BookSync to facilitate quick access and management of attendee data. By providing a user-friendly interface, it enhances user engagement and ensures better organization and planning for author events.
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Acceptance Criteria
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Creating an RSVP form for an author event.
Given the user is on the RSVP Management Interface, when the user fills out the event details and attendee information and clicks submit, then the RSVP form should be created and saved with the provided information.
Customizing RSVP options for different events.
Given the user is editing an RSVP form, when the user adds different RSVP options (e.g., attending, not attending, maybe) and saves the changes, then the updated options should be reflected in the RSVP form.
Integrating RSVP data with existing user profiles.
Given the user has submitted their RSVP, when the system syncs the attendee data, then the user's profile should show the event participation history, reflecting the recent RSVP submission.
Viewing the number of RSVPs collected for an event.
Given the user has created an RSVP form for an event, when the user accesses the RSVP Management Interface, then the total count of RSVPs should be displayed prominently next to the event details.
Gathering feedback from attendees after the event.
Given the event has concluded, when the user sends a feedback request to all attendees, then all feedback submissions should be collected and accessible via the RSVP Management Interface for review.
Generating insights based on attendee engagement.
Given that multiple events have occurred, when the user reviews the RSVP Management Interface, then a summary report of attendee engagement statistics (e.g., average RSVP rate, feedback scores) should be displayed clearly.
Following up with participants after the event.
Given the user has accessed the list of attendees from an event, when the user selects participants and sends a follow-up message, then all selected participants should receive the follow-up communication successfully.
Attendee Engagement Tracker
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User Story
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As an event coordinator, I want to track attendee engagement during author events so that I can understand participation patterns and improve future events' effectiveness.
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Description
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The Attendee Engagement Tracker captures and analyzes participant interactions during events, including attendance rates, engagement levels, and feedback received. This feature uses analytics to provide insights into how attendees are participating in events, helping organizers adjust future events to meet audience preferences. By utilizing this data, users can enhance audience retention and engagement for upcoming events.
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Acceptance Criteria
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User wants to track the number of RSVPs for an upcoming author event using the Attendee Engagement Tracker feature.
Given the event is created in the system, when an attendee RSVPs, then the RSVP count should increase by one and display the updated count on the event page.
Organizers want to analyze engagement levels based on participant feedback after an event has concluded.
Given the event has ended, when feedback forms are submitted by attendees, then the analytics dashboard should reflect the updated engagement metrics and feedback summaries.
The user wishes to send a follow-up email to attendees after an event to gather additional feedback.
Given the user selects the event from the history, when the follow-up email is sent, then all attendees who RSVP'd should receive the email, and the system should log the email dispatch status.
Organizers want to view historical attendance data to plan future events more effectively.
Given the user accesses the analytics section, when they select the event type and date range, then the system should accurately display historical attendance rates and engagement statistics for that timeframe.
An organizer wants to utilize engagement analysis to enhance an upcoming event's structure based on previous engagement levels.
Given previous event engagement data is available, when the organizer reviews the analytics report, then they should receive actionable suggestions for improving attendance and engagement in future events.
The user requires a report on the engagement levels of attendees during an event to evaluate its success.
Given the event is completed, when the report is generated, then it should include metrics on attendance rates, participation levels, and feedback ratings in a downloadable format.
Post-Event Feedback Collection
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User Story
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As a librarian, I want to collect feedback from participants after events so that I can evaluate the success of the event and make improvements for future events.
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Description
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This feature automates the process of collecting feedback after author events. Users can send out customized surveys directly to attendees via email or through BookSync's interface, allowing them to gather valuable insights on attendee satisfaction and suggestions. Integrating this feedback mechanism helps bookstores refine their event strategies and enhances the quality of future author engagements.
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Acceptance Criteria
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Sending post-event feedback surveys to all attendees of an author event collected through BookSync.
Given that the event has concluded, when the user selects the 'Send Survey' option, then all registered attendees should receive a customized feedback survey via email within 24 hours after the event.
Collecting feedback responses from attendees to assess their satisfaction with the event.
Given that attendees have received the feedback survey, when they submit their responses, then the system should capture and store all feedback data accurately without loss.
Reviewing feedback analytics to identify areas for improvement in future events after the survey collection is complete.
Given that feedback collection is complete, when the user accesses the analytics dashboard, then they should see a summary of feedback with metrics such as overall satisfaction ratings, suggestions for improvement, and common themes extracted from response comments.
Tracking participant engagement levels based on their response to the feedback survey.
Given feedback responses exist, when the user views participant engagement metrics, then they should see an analysis indicating responder engagement level categorized into active, passive, and inactive participants based on their survey interactions.
Following up with attendees who provided feedback and expressed interest in being contacted.
Given that feedback has been collected, when the user filters responses for attendees who opted for follow-up, then the system should generate a contact list for these attendees for further outreach.
Ensuring surveys are customizable for different types of author events.
Given that the user is creating a survey for an author event, when the user accesses the survey customization interface, then they should be able to modify at least five different survey questions and add personalized branding for the event.
Follow-Up Communication Setup
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User Story
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As a self-publishing author, I want to automatically send follow-up emails to event attendees so that I can maintain engagement and inform them about my upcoming works.
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Description
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The Follow-Up Communication Setup allows users to create and automate personalized email communications to attendees post-event. Users can configure messages to thank participants, share event highlights, or provide additional resources related to the events. This feature not only fosters a positive relationship with attendees but also encourages ongoing engagement and participation in future events.
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Acceptance Criteria
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Setting up an automated follow-up email for an author event with a predefined template.
Given an event is completed, when the user accesses the Follow-Up Communication Setup, then the user should be able to select the event, customize the email content, and schedule it for sending within 24 hours post-event.
Testing the follow-up email system with multiple attendees after an event.
Given an event has multiple registered attendees, when the follow-up emails are sent, then all attendees should receive their personalized emails with the correct content based on their registration details within 1 hour.
Tracking feedback from attendees via a follow-up survey link included in the follow-up email.
Given the follow-up email is sent, when attendees receive the email, then they should be able to click on the survey link, complete the survey, and submit their feedback successfully with a confirmation message shown.
Monitoring engagement metrics post-event based on the follow-up emails sent.
Given the follow-up emails are sent, when the user accesses the engagement dashboard, then the user should see a report detailing open rates, click-through rates, and feedback received from attendees within 48 hours of the email being sent.
Editing an existing follow-up email template to include additional resources and links.
Given an existing follow-up email template, when the user selects the template and makes changes, then the modifications should be reflected in the email preview and saved successfully for future use.
Scheduling follow-up communications for multiple events at once.
Given multiple events were conducted, when the user selects the events for follow-up communications, then the user should be able to schedule emails for each event with customized content in a single operation.
Event Analytics Dashboard
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User Story
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As a bookstore manager, I want access to an analytics dashboard that summarizes event performance metrics so that I can make data-driven decisions for future events.
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Description
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The Event Analytics Dashboard compiles and visualizes data from past events, providing users with critical metrics such as attendance rates, feedback scores, and engagement trends. This dashboard enables users to easily assess the effectiveness of their author events and helps inform strategic decisions for future planning. By presenting data in an accessible format, the dashboard enhances decision-making and enhances event quality overall.
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Acceptance Criteria
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User accesses the Event Analytics Dashboard to review attendance rates from the last five author events they organized.
Given the user is logged into their BookSync account, when they navigate to the Event Analytics Dashboard, then the dashboard displays a summary of attendance rates for the last five events, including total attendees and a percentage comparison to expected attendance.
User analyzes feedback scores for an author event to gauge participant satisfaction.
Given the user has selected an author event from the Event Analytics Dashboard, when they view the feedback section, then the system displays a detailed list of feedback scores along with an average score that reflects the overall participant satisfaction.
User observes engagement trends over multiple events to identify patterns and improvements.
Given the user is on the Event Analytics Dashboard, when they select the engagement trends option, then the dashboard visualizes engagement metrics over the past six months, highlighting increases or decreases in participation rates by event type.
User wants to export event analytics data for quarterly reporting purposes.
Given the user is in the Event Analytics Dashboard, when they click the 'Export' button, then the system generates a downloadable report in CSV format containing attendance, feedback scores, and engagement statistics for the specified time period.
User receives reminders and tips based on insights from previous event performance.
Given that user completes the review of the Event Analytics Dashboard, when events are being planned, then the system prompts the user with suggestions based on past attendance and feedback trends to optimize future events.
User customizes and saves their own dashboard views based on preferred metrics for tracking.
Given the user is on the Event Analytics Dashboard, when they select specific metrics to display and save their preferences, then the system retains the customized view for future sessions.
User evaluates the effectiveness of marketing strategies based on event attendance and participant engagement.
Given the user accesses the Event Analytics Dashboard, when they review the marketing impact section, then the system displays a correlation between marketing activities and event attendance metrics, allowing the user to assess effectiveness.
Collaborative Event Creation
A feature that enables multiple users to collaborate on event planning within BookSync. Team members can share ideas, assign tasks, and monitor progress in real-time, fostering a more organized and cohesive approach to event management. This collaborative environment encourages creativity and enhances team efficiency.
Requirements
Real-time Collaboration Tools
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User Story
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As a event coordinator, I want to collaborate in real-time with my team members so that we can share ideas and make decisions faster during event planning.
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Description
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This requirement focuses on implementing real-time collaboration tools within the Collaborative Event Creation feature. This will include a chat function, live document editing, and activity logs that show user contributions to the event planning. These tools will facilitate better communication among team members, allowing them to work together efficiently regardless of their location. The outcome will be a seamless collaborative experience, enhancing the overall event planning process.
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Acceptance Criteria
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User Initiates Real-Time Collaboration for Event Planning
Given a user is logged into BookSync, when they navigate to the Collaborative Event Creation feature, then they should see options for real-time chat, live document editing, and an activity log that displays user contributions for the event planning process.
Multiple Users Collaborate on Event in Real-Time
Given multiple users are collaborating on an event, when one user sends a message in the chat function, then all other online users should receive the message instantly without any noticeable delay.
Live Document Editing Functionality
Given a user is editing a shared document for an event, when another user makes an edit to the same document, then both users should see the changes reflected in real-time on their screens without needing to refresh the page.
Activity Log Records User Contributions
Given a user makes a contribution to an event through either chat or document editing, when the contribution is made, then it should be recorded in the activity log with the user’s name, timestamp, and details of the contribution.
User Notifications for Collaboration Updates
Given a user is part of a collaborative event plan, when a change or new message occurs in the chat or document, then the user should receive immediate notifications to keep them updated.
User Access Control for Event Collaboration
Given the owner of the event is managing team members, when they assign roles to users (e.g., viewer, editor), then the permissions should be correctly enforced, restricting or allowing actions based on the assigned roles.
User Interface Consistency Across Features
Given a user is navigating within BookSync, when they switch between the Collaborative Event Creation feature and other features, then the user interface elements should be consistent, allowing for an intuitive user experience across the platform.
Task Assignment and Tracking
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User Story
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As an event planner, I want to assign tasks to my team members so that I can ensure everyone knows their responsibilities and deadlines.
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Description
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The task assignment and tracking requirement will allow users to assign specific roles and tasks to team members within the event planning process. Each task will have a designated individual responsible for completion, deadlines, and priority levels. This feature will provide transparency and accountability within the team, enabling effective progress monitoring and ensuring all tasks are completed on time. The integration of this feature will lead to improved organization and clearer responsibilities.
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Acceptance Criteria
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Multiple team members are collaborating on planning a book signing event. Each member needs to be able to assign tasks, set deadlines, and prioritize their responsibilities to ensure the event is organized and progresses smoothly.
Given a team member has access to the event planning space, When they assign a task to another team member, Then the assigned member should receive a notification with the task details and deadlines.
The event planning team is monitoring the progress of assigned tasks during their weekly meeting. They need to be able to see which tasks are completed, in progress, or overdue to address any delays.
Given the team is in the event planning dashboard, When they view the task list for the event, Then they should see the status (completed, in progress, overdue) clearly indicated for each task.
A team member needs to prioritize tasks based on urgency and importance. They should be able to assign priority levels to different tasks, ensuring that the most important tasks are identified and focused on first.
Given a task is created, When a team member assigns a priority level (high, medium, low), Then the task should display the assigned priority level in the task list for easy identification.
A team member is responsible for reviewing tasks assigned to them. They need to be able to update the status of their tasks as they progress, so other team members are aware of their completion state.
Given a team member is viewing their assigned tasks, When they mark a task as completed, Then the task status should be updated in real-time for all team members to see.
The team is working under tight deadlines for an upcoming event. They need to ensure all tasks are not only assigned but tracked for completion before the deadline.
Given a deadline is set for an event, When tasks are assigned, Then the system should automatically remind team members of pending deadlines two days and one day before the due date.
Event Calendar Integration
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User Story
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As a team member, I want to sync our event planning schedule with my personal calendar so that I can manage my time effectively and avoid overlaps with other commitments.
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Description
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This requirement will enable integration with various calendar platforms (e.g., Google Calendar, Outlook) for easy scheduling of events and deadlines. Users will be able to sync event details, tasks, and deadlines directly with their calendars, sending reminders and alerts to team members. This feature will help reduce scheduling conflicts and improve attendee participation, ensuring that everyone is on the same page regarding event timelines.
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Acceptance Criteria
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User synchronizes an event from BookSync to Google Calendar and checks the event details.
Given the user is logged into BookSync and has connected their Google Calendar, when they click on 'Sync Event', then the event should appear in Google Calendar with the correct date, time, location, and participants listed.
A team member receives a reminder notification for an upcoming event synced from BookSync to their calendar.
Given the user has synced events from BookSync to their calendar, when the event is scheduled to start within 24 hours, then a reminder notification should be sent to the user’s device indicating the event details and any assigned tasks.
A user updates an event detail within BookSync and verifies the change is reflected across all synced calendars.
Given an event exists in BookSync and is synced to multiple calendar platforms, when the user updates the event's time in BookSync, then all connected calendars should reflect the updated time immediately.
A user views all events scheduled for the upcoming week within BookSync and their respective synced calendars.
Given the user is accessing the calendar view in BookSync, when they select 'This Week', then all events should be displayed, confirming that the events from synced calendars are in alignment with those scheduled in BookSync.
A user checks their calendar for tasks assigned within an event and confirms they match what is in BookSync.
Given the user has assigned tasks to an event within BookSync, when they check their calendar view, then each calendar entry related to the event should display the assigned tasks accurately.
An admin user sets permissions for team members to access event calendar synchronization features.
Given the admin user is in the settings menu of BookSync, when they set synchronization permissions for team members, then those team members should only be able to sync events with their calendars without altering admin settings.
A user attempts to sync an event from BookSync without an internet connection.
Given the user is offline and attempts to sync an event, when they click 'Sync Event', then a system alert should inform them that internet access is required to perform the sync.
Idea Sharing Board
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User Story
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As a creative team member, I want to share my ideas for events with the group so that we can collaborate and enhance our event concepts together.
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Description
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The idea sharing board requirement focuses on developing a digital space where team members can post ideas, brainstorm, and receive feedback on event concepts. This space will encourage creativity and innovation among team members, providing a platform for discussion and refinement of ideas before they are finalized. The overall impact will be a richer set of ideas for events and greater team engagement in the planning process.
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Acceptance Criteria
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Team members can access the Idea Sharing Board from their dashboard to submit and view ideas.
Given a team member is logged in, when they navigate to the Idea Sharing Board, then they should see an option to submit a new idea and view previously submitted ideas.
Users can provide feedback on submitted ideas through comments.
Given an idea has been submitted, when a team member views the idea, then they should have the ability to add comments and rate the idea on a scale of 1-5 stars.
The system notifies team members of new submissions and feedback on ideas they are following.
Given a team member is following specific ideas, when a new idea is submitted or feedback is added, then a notification should be sent to the team member's registered email.
Team members can categorize ideas by tags to facilitate searching and filtering.
Given multiple ideas are submitted, when a team member filters ideas by tag, then they should see only the ideas that match the selected tag.
Ideas can be marked as 'Recommended' for team review.
Given an idea has been discussed, when a team member selects 'Recommend' on the idea, then the idea should be highlighted for all users as a recommended idea until the event is created.
Users can edit their submitted ideas.
Given an idea has been submitted, when the original submitter chooses to edit the idea, then they should be able to update the title, description, and tags associated with that idea.
Team members can assign tasks related to specific ideas leading up to an event.
Given an idea exists, when a team member chooses to assign a task related to that idea, then they should be able to select a team member and set a deadline for the task.
Progress Monitoring Dashboard
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User Story
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As a project manager, I want to see the progress of our event planning tasks at a glance so that I can quickly identify any potential bottlenecks or delays.
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Description
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The progress monitoring dashboard will provide a visual overview of all current events and their status within the planning process. Users will be able to see completed tasks, ongoing tasks, and upcoming deadlines at a glance. This feature will help teams stay organized and focused on priorities, improving accountability and completion rates. By providing detailed insights into project status, this dashboard will also facilitate better decision-making during the planning process.
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Acceptance Criteria
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As a team member planning an event, I want to access the progress monitoring dashboard to view the current status of all tasks involved in the event planning process.
Given I am logged into BookSync, When I navigate to the progress monitoring dashboard, Then I should see a visual representation of all current events along with their respective task statuses (completed, ongoing, upcoming).
As an event planner, I need to quickly identify overdue tasks on the dashboard to address them promptly and prevent delays.
Given I have access to the progress monitoring dashboard, When tasks are overdue, Then they should be highlighted in red and displayed separately for easy identification.
As a team member, I want to be able to filter tasks on the dashboard by status (completed, ongoing, upcoming) to focus on specific areas of the event planning process.
Given I am on the progress monitoring dashboard, When I filter tasks by status, Then the dashboard should only display tasks that match the selected status criteria.
As a project manager, I want to see the deadline associated with each task so that I can plan resources effectively and ensure timely completion.
Given I am viewing the progress monitoring dashboard, When I look at each task listed, Then I should see the respective deadline prominently displayed next to it.
As a user, I want the progress monitoring dashboard to be updated in real-time as tasks are modified, so I always have the latest information.
Given multiple users are working on tasks within a collaborative event, When any task is added, completed, or modified, Then the progress monitoring dashboard should refresh to reflect these changes immediately without requiring a page refresh.
Real-Time Event Analytics
An advanced analytics tool that provides users with insights into event performance metrics, such as attendance rates, sales generated during events, and participant engagement levels. By analyzing this data, users can make informed decisions for future events, optimizing their strategies for maximum impact.
Requirements
Event Attendance Tracking
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User Story
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As an event organizer, I want to track attendance in real-time so that I can assess participant engagement and make immediate adjustments to enhance the event experience.
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Description
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This requirement involves the implementation of a robust attendance tracking system that captures and analyzes participant attendance at events in real-time. The system must integrate with the existing BookSync platform, allowing event organizers to seamlessly log attendance data and generate reports reflecting attendance trends. This feature is crucial for understanding event popularity and effectiveness, providing valuable insights that facilitate better planning and resource allocation for future events. Real-time tracking ensures that adjustments can be made instantly to optimize engagement and operational efficiency during events.
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Acceptance Criteria
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Event organizers can log attendance data through the BookSync platform during an event.
Given that an event is ongoing, when the event organizer inputs attendance data, then the system should log the data in real-time without errors.
Event organizers can generate attendance reports post-event using the BookSync platform.
Given that an event has concluded, when the event organizer requests an attendance report, then the system should generate a report detailing attendance trends within 5 minutes.
Users can view real-time attendance metrics dashboard while the event is active.
Given that the event is in progress, when users access the analytics dashboard, then they should see updated attendance metrics reflecting real-time data.
The system provides alerts for low attendance numbers during an event.
Given that an event is ongoing, when attendance drops below 20% of the expected number, then the system should issue an alert to the event organizer.
The attendance tracking system integrates seamlessly with external sales platforms.
Given that an event tracks attendance, when a sales transaction occurs on Amazon or eBay, then the attendance system should reflect any changes in attendee engagement.
Event organizers can view historical attendance data for past events.
Given that the organizer wishes to analyze past events, when they access the historical attendance section, then they should see attendance data segmented by event type, date, and location.
Users receive insights on participant engagement levels based on attendance data.
Given that attendance data has been logged, when the analytics dashboard is accessed, then the system should display engagement insights such as average duration of participation and follow-up actions taken.
Sales Performance Analysis
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User Story
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As a bookstore owner, I want to analyze sales performance related to events so that I can understand the impact of my events on my overall revenue and refine my sales strategies accordingly.
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Description
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This requirement focuses on developing a comprehensive sales performance analytics tool that evaluates sales generated during events. The analytics feature will track sales data associated with each event, providing insights such as total revenue, average sales per participant, and sales trends over time. By integrating this tool into the existing BookSync platform, users can gain access to invaluable data that aids in understanding the financial impact of each event and informs future sales strategies. The goal is to empower users with the knowledge necessary to optimize pricing, promotions, and product placements during events.
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Acceptance Criteria
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Tracking sales performance for a bookstore event held over a weekend, with the goal of analyzing the event's total revenue generated and participant engagement.
Given that sales data for the event is entered into the system, when the sales performance analytics tool is accessed, then it displays total revenue, average sales per participant, and attendance rates accurately.
Evaluating sales performance after a virtual book launch event, where authors want insights into which products sold best and what promotions were effective.
Given that the analytics for the virtual event are processed, when the user generates a report, then the tool provides detailed insights into product sales trends and the effectiveness of promotional strategies during the event.
Analyzing sales data over multiple events to identify trends and make informed decisions for future events.
Given that multiple event sales records are available, when the user accesses the analytics dashboard, then the tool displays historical sales trends and predictive analytics based on past events.
Ensuring that the sales performance analysis tool is accessible to users with varying technical skills, such as independent bookstore owners, librarians, and authors.
Given that a user with limited technical skills accesses the sales performance tool, when they attempt to generate an analytics report, then they can do so without the need for technical assistance or training.
Integrating sales performance data with the existing inventory management system to reflect real-time inventory changes during events.
Given that a sales transaction occurs during an event, when the user views inventory levels, then the system updates the inventory management in real time to prevent stockouts.
Participant Engagement Metrics
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User Story
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As an event coordinator, I want to measure participant engagement metrics so that I can identify ways to improve attendee experience in future events.
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Description
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This requirement entails the creation of tools to measure and analyze participant engagement levels during events. Engagement metrics will include data on attendee interactions, feedback collected via surveys, and event-specific behavior tracking. By leveraging this functionality within BookSync, users can gather qualitative insights that highlight what aspects of the event resonated most with attendees. These insights will not only enhance event quality but also inform user strategies for future event planning and marketing efforts, ultimately leading to higher engagement and satisfaction rates.
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Acceptance Criteria
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User schedules an event within BookSync and activates the participant engagement metrics feature to capture data on attendee interactions during the event.
Given that the user has set up an event, when the event starts, then the system should begin tracking participant engagement metrics including interactions, feedback, and behavior tracking in real-time.
During an event, the user wants to analyze the engagement metrics live to understand attendee behavior and adjust the event strategy accordingly.
Given that the event is in progress, when the user accesses the engagement analytics dashboard, then the dashboard should display real-time data on attendance rates, interaction levels, and feedback collected from participants.
After the event is completed, the user retrieves a comprehensive report summarizing the engagement metrics to assess event effectiveness and gather insights for future planning.
Given that the event has concluded, when the user requests an engagement metrics report, then the system should generate and present a detailed report including attendance, engagement levels, feedback summary, and actionable insights.
The user wishes to implement changes based on engagement metrics gathered from previous events to improve attendee satisfaction in upcoming events.
Given that engagement metrics from previous events are available, when the user reviews the metrics and notes key insights, then the user can create a new event plan that incorporates suggested improvements to maximize engagement and satisfaction.
An administrator wants to ensure that the participant engagement metrics feature complies with data protection regulations while collecting feedback from attendees.
Given that the user is implementing feedback surveys to collect participant data, when the surveys are shared with attendees, then all data collection must adhere to applicable data protection regulations and provide clear consent options for participants.
The user wants to compare engagement metrics from multiple events to identify trends and best practices for future events.
Given that there are multiple event reports available, when the user selects the events to compare, then the system should display a comparative analysis of engagement metrics including attendance, interactions, and feedback across the selected events.
Event Reporting Dashboard
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User Story
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As a bookstore manager, I want an event reporting dashboard that shows all relevant metrics in one place so that I can quickly assess the success of my events and communicate results to my team.
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Description
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This requirement focuses on designing an intuitive event reporting dashboard that consolidates all performance metrics into a single view. Users will be able to access real-time analytics on attendance, sales figures, and engagement levels, making it easy to assess the overall success of each event at a glance. This dashboard will facilitate better decision-making and enable users to present performance data to stakeholders effectively. The integration of this reporting tool into the BookSync platform will enhance user experience by providing easy access to critical event data.
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Acceptance Criteria
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User accesses the event reporting dashboard on the BookSync platform to evaluate the performance of a recent book signing event.
Given the user is logged into BookSync, when they navigate to the event reporting dashboard, then they should see real-time analytics including attendance rates, total sales figures, and engagement levels for the selected event.
A bookstore owner wants to compare the performance of two events held in the same month using the reporting dashboard.
Given the user is on the event reporting dashboard, when they select two events from the same month, then they should see a side-by-side comparison of attendance rates, sales generated, and engagement metrics displayed clearly.
The librarian needs to generate a report of event metrics to share with stakeholders after a major event.
Given the user is on the event reporting dashboard, when they click the 'Generate Report' button, then they should receive a downloadable PDF that contains detailed analytics on attendance, sales, and engagement for the selected event with appropriate visual graphs and tables.
A self-publishing author wishes to understand how attendance correlates with sales in events over the past year.
Given the user is viewing the event reporting dashboard, when they apply a filter for events over the past year, then they should see analytics that highlight correlations between attendance rates and sales figures, including visual representations such as graphs.
Users want to receive alerts regarding low attendance or sales performance during ongoing events.
Given the user has set up alert preferences, when attendance or sales metrics drop below the defined thresholds during an ongoing event, then the system should automatically send a notification to the user about the performance issue.
A publishing house wants to track customer engagement levels during an author event using the dashboard.
Given the user is viewing the event reporting dashboard for an author event, when they look at the engagement section, then they should find metrics showing participant interaction, comments, and feedback collected during the event.
The bookstore manager intends to illustrate the success of events over the year to the board of directors using the dashboard data.
Given the user has selected a range of events from the past year, when they view the dashboard, then they should be able to access a summary view that includes total attendance, overall sales, and average engagement scores that can be easily presented to stakeholders.
Automated Alerts for Performance Milestones
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User Story
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As an event planner, I want to receive automated alerts for performance milestones so that I can take immediate action to leverage successful events or address any issues that arise.
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Description
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This requirement involves implementing an automated alert system that notifies users when specific event performance milestones are reached. For example, users will be alerted when attendance hits predefined thresholds, or when sales exceed certain figures. This feature is essential for keeping users informed in real-time and allows them to capitalize on successful events by promoting them further or engaging with participants as appropriate. Integrating this alert system into the BookSync platform will enhance user engagement with events and foster timely decision-making.
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Acceptance Criteria
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Automated Notification for Attendance Milestones Reached
Given an event with a predefined attendance threshold, when the attendance reaches the specified number, then an automated alert should be sent to the event organizer's registered email and mobile app notification.
Automated Notification for Sales Target Achieved
Given an event with a predefined sales target, when the total sales for the event exceed this target, then an automated alert should be generated and displayed on the user dashboard as well as sent via email.
User Customization for Alert Settings
Given that users can customize their alert preferences, when a user updates their notification settings to include or exclude certain milestones, then the system should successively adapt to trigger alerts as per the selected preferences without errors.
Timeliness of Alerts
Given an event performance milestone, when that milestone is reached, then the alert should be dispatched within 2 minutes of reaching the milestone to ensure timely user engagement.
Multi-Channel Alert System
Given that users can opt for different channels of notifications, when a milestone is reached, then alerts should be sent via the chosen channels (email, SMS, in-app notification) as per user settings.
Alert for User Engagement Levels
Given that the system tracks participant engagement levels, when engagement metrics reach a specific threshold, then an alert should be automatically sent to suggest follow-up actions to the event organizer.
Reporting on Alert Effectiveness
Given the system generates alerts for performance milestones, when reviewing past events, then the organizer should have access to a report detailing the effectiveness of alerts and their impact on event performance, available within 24 hours after the event concludes.
Feedback Integration System
A built-in system that collects feedback from attendees before and after events. Users can design custom surveys to evaluate participant satisfaction and gather suggestions for improvement. This feature creates a continual feedback loop that helps event organizers enhance future experiences and better meet their audience's expectations.
Requirements
Custom Survey Builder
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User Story
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As an event organizer, I want to create custom surveys for attendees before and after events so that I can gather valuable feedback to improve future experiences.
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Description
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The Custom Survey Builder allows users to create tailored surveys that can be deployed before and after events. This feature will enable users to add various question types (multiple choice, open-ended, scale ratings) and customize the look and feel of the surveys to match their branding. This functionality enhances user engagement and provides a platform for gathering detailed feedback, essential for making data-driven decisions regarding event improvement. The integration with BookSync ensures that survey results can be correlated with inventory data to assess the impact of the event on stock levels and sales performance.
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Acceptance Criteria
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User creates a custom survey for an upcoming event that includes multiple question types and branding elements.
Given the user is logged into BookSync, When the user selects 'Create Survey', Then they should be able to choose from at least three question types and upload a logo or select colors to match their branding.
User deploys the custom survey before the event and tracks responses in real-time.
Given the survey is published, When attendees access the survey link before the event, Then at least 50% of attendees should be able to submit their responses successfully.
User analyzes survey results post-event to gather insights and identify areas for improvement.
Given the event has concluded, When the user accesses the feedback reports, Then they should see an aggregated summary of responses and suggestions for improvement categorized by question type.
User integrates survey results with inventory data to assess event impact.
Given the user has collected survey results, When they correlate feedback with inventory changes, Then they should see a clear report showing any correlation between positive feedback and stock level changes post-event.
User edits an existing survey to adjust questions based on feedback from previous events.
Given the user has selected an existing survey, When they click 'Edit Survey', Then they should be able to modify question types and text while preserving previous responses for data integrity.
User saves a draft of a survey for later completion without losing any entered data.
Given the user is in the survey creation process, When the user clicks 'Save Draft', Then their progress should be saved, and the user should be able to return and continue editing the draft later without data loss.
Feedback Analysis Dashboard
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User Story
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As an event organizer, I want to analyze feedback from multiple surveys in one place so that I can easily identify trends and areas for improvement.
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Description
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The Feedback Analysis Dashboard will aggregate survey responses and provide real-time analytics on participant satisfaction levels post-event. This feature will allow users to visualize key metrics such as average ratings, trends over time, and areas needing attention through interactive graphs and charts. By providing actionable insights, the dashboard will help event organizers quickly identify strengths and weaknesses in their events, enabling informed decision-making for future programming and initiatives.
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Acceptance Criteria
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Real-time analytics display on Feedback Analysis Dashboard after a virtual workshop event.
Given a virtual workshop event has ended, when the user accesses the Feedback Analysis Dashboard, then the dashboard should display real-time participant satisfaction metrics including average ratings, trends over time, and identified areas needing attention through interactive graphs.
User customization of survey questions prior to an event.
Given the user is creating a new event, when the user accesses the survey configuration section, then the user should have the ability to add, modify, and remove custom survey questions to evaluate participant satisfaction.
Data export functionality from the Feedback Analysis Dashboard.
Given the user has accessed the Feedback Analysis Dashboard, when the user selects the option to export data, then the system should allow the user to download the analytics in CSV format containing all relevant participant feedback for the event.
Automated alerts for low satisfaction ratings identified through the dashboard.
Given that the Feedback Analysis Dashboard has processed responses, when participant satisfaction ratings drop below a defined threshold, then the system should automatically notify the event organizer via email with details of the low ratings.
Visualization of participant feedback trends over multiple events.
Given the user is looking at the Feedback Analysis Dashboard, when the user selects the option to view trends, then the dashboard should provide an overview of participant satisfaction trends over the last three events displayed in a clear and interactive chart format.
Accessibility compliance of the Feedback Analysis Dashboard interface.
Given the user accesses the Feedback Analysis Dashboard, then the interface should meet WCAG 2.1 AA accessibility standards, ensuring it is usable for individuals with disabilities.
Gathering anonymous feedback post-event through the dashboard.
Given an event has concluded, when the Feedback Analysis Dashboard is utilized by participants, then the dashboard should allow users to submit anonymous feedback which is included in the analytics.
Automated Feedback Reminders
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User Story
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As an event organizer, I want to automate the reminder system for survey completion so that I can improve response rates without having to manage follow-ups manually.
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Description
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Automated Feedback Reminders will send notifications to event attendees prompting them to complete the surveys after the event concludes. This feature will help increase response rates and ensure that feedback is collected consistently without relying solely on manual follow-ups. Users can customize the timing, frequency, and content of reminders to suit their communication style, ensuring that attendees remain engaged and motivated to provide their feedback even after the event is over.
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Acceptance Criteria
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Automated Feedback Reminders are sent to attendees of a book launch event scheduled for January 15, 2025, immediately after the event ends, ensuring maximum participation in the feedback process.
Given the event ends on January 15, 2025, when the event concludes, then feedback reminder notifications are sent to all registered attendees via email and SMS within 15 minutes.
Users customize reminder settings for an upcoming workshop event planned for February 1, 2025, ensuring the reminders are tailored according to their preferences.
Given the user accesses the Feedback Integration System before February 1, 2025, when customizing reminder settings, then users can set the timing, frequency (single or recurring), and content of feedback reminders with no errors in the system.
Attendees receive feedback reminders for a seminar they attended on January 10, 2025, and successfully submit their feedback through the provided link.
Given that the reminders were sent post-seminar on January 10, 2025, when attendees click the feedback link in the reminder notification, then attendees can access the survey, complete it, and receive a confirmation message indicating their submission is successful.
The system tracks the response rate for feedback collected post-event to evaluate the effectiveness of the automated reminders.
Given the automated reminders were sent after the event, when analyzing feedback data, then the system shows an increase in response rate by at least 30% compared to events without reminders in the previous quarter.
Users review and analyze attendee feedback collected through the surveys to enhance their future events effectively.
Given that feedback is collected from attendees after the event, when the user accesses the analytics dashboard, then they can view a summary report indicating satisfaction scores and actionable suggestions clearly categorized for future events.
Feedback Integration with Inventory Insights
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User Story
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As an event organizer, I want to connect event feedback to inventory insights so that I can adjust our stock based on what participants truly want.
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Description
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Feedback Integration with Inventory Insights will correlate participant feedback with inventory data from BookSync, allowing event organizers to understand how inventory levels and product availability impact attendee satisfaction. This feature will enable users to identify which products were well-received or required adjustments based on feedback received and anticipated demand driven by attendee sentiment. The integration will thus enhance inventory management strategies based on real customer experiences and preferences.
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Acceptance Criteria
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Collecting Feedback from Event Attendees
Given an event has concluded, when the event organizer sends out a feedback survey to attendees, then the system must successfully collect responses from at least 80% of participants within 48 hours.
Integrating Feedback with Inventory Data
Given feedback data is collected, when the organizer reviews the data, then the feedback must be linked with inventory data to highlight any discrepancies in product availability and satisfaction levels for at least 5 products.
Visualizing Feedback Trends Over Time
Given collected feedback is available, when the event organizer accesses the feedback dashboard, then they must see a visual representation of feedback trends over the last three events for easy comparison.
Generating Actionable Insights from Feedback and Inventory Data
Given the integration has been completed, when the organizer runs the insights report, then the report must provide specific recommendations for inventory adjustments based on attendee feedback ratings of each product.
Custom Survey Design for Events
Given an event organizer wants to create a survey, when they use the custom survey tool, then they must be able to add a minimum of 5 different types of questions (multiple choice, text, rating scale, etc.) to gauge participant satisfaction.
Automated Alerts for Low Inventory Items Based on Feedback
Given that feedback data indicates a product is highly recommended, when the inventory level of that product drops below a predefined threshold, then the system must automatically send an alert to the event organizer.
User Training on Feedback Integration System
Given that the Feedback Integration System is implemented, when a training session is conducted for users, then at least 90% of attendees must report understanding how to use the feedback collection and integration features based on a post-training survey.
Event Performance Reporting
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User Story
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As an event organizer, I want to generate comprehensive performance reports after each event so that I can analyze results and improve future events.
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Description
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The Event Performance Reporting feature will compile detailed reports post-event that summarize feedback metrics, attendance numbers, and inventory impact. Users can generate custom reports that highlight key performance indicators pertinent to their goals. This functionality will help event organizers benchmark performance over time and make data-driven adjustments for future events, establishing a culture of continuous improvement and responsiveness to audience needs.
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Acceptance Criteria
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Post-Event Feedback Compilation
Given that an event has concluded, when a user initiates the Event Performance Reporting feature, then the system shall compile all participant feedback into a structured report format that includes satisfaction scores and written comments.
Custom Report Generation
Given that user specifications are provided, when the user selects metrics and criteria for custom reporting, then the system shall generate a report that accurately reflects the selected key performance indicators (KPIs) related to attendance, feedback, and inventory impact.
Performance Benchmarking
Given that multiple events have been reported on, when the user compares reports over a selected time frame, then the system shall display trends and comparisons that highlight improvements or declines in attendee satisfaction and inventory management efficacy.
Attendance Metrics Display
Given that an event has concluded, when the user accesses the performance report, then attendance numbers must be clearly presented alongside feedback metrics for easy analysis.
Feedback Suggestion Analysis
Given the collected feedback, when the report is generated, then the system shall highlight recurring themes or suggestions provided by attendees for potential action items or improvements for future events.
Data-Driven Decision Support
Given the generated reports, when a user reviews the performance data, then they must receive actionable insights that recommend specific changes or adjustments for future events based on feedback and attendance trends.
User Accessibility of Reports
Given that reports are generated, when a user accesses the reporting feature, then all users must be able to view and download reports in common formats like PDF or Excel without technical issues.
Event Countdown Timer
The Event Countdown Timer feature provides a visual countdown to upcoming book signing events, generating excitement and anticipation among followers. Users can easily embed this timer on their website or social media, ensuring that audiences are consistently reminded of the date and time, leading to increased attendance.
Requirements
Embedded Countdown Timer
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User Story
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As a bookstore owner, I want to embed a countdown timer on my website so that my followers are always informed about my upcoming book signing events and are encouraged to attend.
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Description
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The Embedded Countdown Timer requirement involves the development of a customizable timer that can be easily embedded on various platforms, including user websites and social media. This feature will enable users to display an interactive countdown to their upcoming book signing events, thus generating buzz and anticipation. Users will have access to settings that allow them to adjust the appearance, color scheme, and displayed messages on the timer to align with their branding. The integration of this timer into BookSync will not only enhance user engagement but also serve as a promotional tool that drives audience participation and attendance at events.
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Acceptance Criteria
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User wants to display a countdown timer for an upcoming book signing event on their website to inform visitors about the remaining time until the event starts.
Given the user has created a countdown timer, when they embed the timer on their website, then the timer should display the remaining time until the specified event in a clear format, adjustable by the user.
A user is customizing the countdown timer's appearance to match their brand colors and style before sharing it on social media.
Given the user accesses the customization settings, when they select a color scheme and modify the timer's text message, then the changes should be reflected in the timer preview immediately and saved for future use.
The user has embedded the countdown timer on multiple social media platforms and wants to verify its functionality and appearance.
Given the user has embedded the countdown timer, when they view the timer on different social media platforms, then the timer should maintain its configured appearance, be interactive, and count down correctly across all platforms.
The user wants to test the countdown timer functionality to ensure it accurately counts down to an upcoming event.
Given an event is scheduled for a future date and time, when the countdown timer is activated, then the timer should reduce the displayed time accurately and notify the user if it reaches zero.
A user is promoting an upcoming event and relies on the effectiveness of the countdown timer to track audience engagement.
Given the countdown timer is embedded on the user's website and social media, when they access the engagement analytics, then there should be data available showing the number of views and interactions with the timer.
The user wants to share the countdown timer link with colleagues for feedback before the event.
Given the user has saved their customized countdown timer, when they generate a shareable link, then the link should direct others to a view of the timer with all current settings intact.
The user aims to ensure that the countdown timer works seamlessly on various devices and screen sizes to accommodate audience access.
Given the countdown timer is embedded on a user's website, when accessed from different devices (desktop, tablet, mobile), then the timer should be responsive and maintain its functionality without any display issues.
Event Notification System
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User Story
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As a self-published author, I want to notify my readers about upcoming signing events so that they receive reminders and are motivated to attend.
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Description
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The Event Notification System requirement focuses on developing a feature that automatically sends notifications to users' followers about upcoming events, including book signings. This system will allow users to create event listings within BookSync, which will then automatically send reminders via email and push notifications to followers. The notifications will be customizable, allowing users to select when reminders are sent (e.g., one week before, one day before, or an hour before the event). This feature aims to maximize attendance by keeping the upcoming events in the minds of potential attendees.
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Acceptance Criteria
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User creates a new event listing for a book signing and selects notification settings.
Given the user has created a book signing event, when they select the notification settings for reminders, then the system should allow them to choose from options: one week before, one day before, or one hour before the event.
User successfully sends notifications to followers about an upcoming book signing event.
Given the user has set the notification time to one day before the event, when the event date arrives, then all followers should receive an email and push notification reminder about the event.
User edits an existing event listing and updates the notification preferences.
Given the user edits an upcoming book signing event, when they change the reminder settings from 'one week before' to 'one day before', then the system should save the new preference and update followers accordingly.
User checks the list of followers to view notification delivery status for an event.
Given the user has scheduled notifications for an event, when they view the list of followers for that event, then the system should display the delivery status of notifications (sent, failed, pending) for each follower.
User views analytics on attendance resulting from notifications sent.
Given the user has an upcoming book signing event, when they access the event analytics section, then they should see the attendance metrics directly correlated to the notifications sent.
User customizes the content of notification messages for event reminders.
Given the user is in the notification settings for an event, when they edit the text of the notification message, then they should be able to save changes and preview how the message will appear to followers.
System handles errors in sending notifications and informs the user.
Given that the system encounters an error while sending notifications, when this occurs, then the user should receive a detailed error message outlining the issue and suggested next steps for resolution.
Social Media Sharing Functionality
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User Story
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As a publisher, I want to share my event details on social media so that I can reach a wider audience and increase attendance at my book signing events.
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Description
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The Social Media Sharing Functionality requirement entails creating a feature that enables users to easily share details of their upcoming events, including the countdown timer, directly on various social media platforms such as Facebook, Twitter, and Instagram. Users will have the capability to customize the accompanying message for the shares, which can include hashtags, a brief description of the event, and links back to their websites. This functionality enhances the visibility of their events and encourages followers to engage with shared content.
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Acceptance Criteria
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Users want to share the countdown timer for an upcoming book signing event on Facebook with a customized message and hashtags.
Given a user is logged into BookSync, when they click the 'Share on Facebook' button, then a popup should appear allowing them to customize their message, include hashtags, and preview how it will appear on Facebook before posting.
Users wish to share details of their event including the countdown timer on Twitter and ensure it links back to their website.
Given a user is logged into BookSync and has entered the event details, when they click the 'Share on Twitter' button, then the tweet should be generated with the event title, countdown timer, and a link back to their website.
Users want to share event information on Instagram, including a countdown image and custom caption.
Given a user is logged into BookSync and is on the event page, when they click the 'Share on Instagram' button, then a format should be provided to download the countdown image along with suggested captions that can be directly uploaded to Instagram as a post.
Users occasionally need to review their past social media shares to evaluate the engagement and effectiveness.
Given a user has shared an event on social media, when they navigate to the 'Social Media Shares' section in BookSync, then they should see a list of all their shared posts with engagement metrics (likes, shares, comments) for each platform.
Users want to ensure that the shared content on all platforms maintains consistent branding and messaging.
Given a user has customized their message for the social media sharing, when they preview the post, then the message should include the necessary branding elements (like store name or logo) in the suggested format for all social media platforms.
Users need a way to edit and reshare event details if an event date is changed.
Given a user has an upcoming event that needs rescheduling, when they navigate to the event details page and click 'Reshare', then they should be able to update the event information and select platforms for sharing with the new details.
Users want to ensure all sharable content is within the character limits of various social media platforms.
Given a user has customized their social media message, when they attempt to share it via BookSync, then the system should alert them if their message exceeds the character limit for the selected platform before allowing the share to proceed.
Analytics Dashboard for Event Tracking
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User Story
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As a librarian, I want to access detailed analytics on my events so that I can improve my future book signings and attract more attendees.
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Description
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The Analytics Dashboard for Event Tracking requirement involves developing an analytics platform within BookSync that provides users with insights into the performance of their events. This dashboard will track metrics such as the number of views on the countdown timer, engagement rates from social media shares, and the total attendance at events. By providing users with data-driven insights, they can assess what promotional strategies work best for their events and make informed decisions on future events.
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Acceptance Criteria
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User views the Analytics Dashboard after hosting an event to assess its performance metrics.
Given that the user has hosted an event, when they access the Analytics Dashboard, then they should see metrics including total views on the countdown timer, engagement rates from social media shares, and total attendance at the event, presented in a clear and organized format.
User shares a countdown timer link on social media and wishes to track engagement metrics.
Given that the user has shared a countdown timer link on social media, when they view the Analytics Dashboard, then they should be able to see a specific engagement rate for that social media platform, including metrics such as clicks, shares, and comments.
User wants to compare the performance of multiple events using the Analytics Dashboard.
Given that the user has multiple events recorded, when they access the Analytics Dashboard, then they should be able to filter and compare metrics across events, such as views, engagement rates, and attendance in a side-by-side view.
User needs to generate a report of event analytics over a specified period.
Given that the user wants to generate a report, when they select the date range and click on the 'Generate Report' button, then they should receive a downloadable report that includes all relevant metrics and data visualizations for that period.
User wishes to understand trends in attendance based on different promotional strategies.
Given that the user has utilized various promotional strategies for different events, when they access the Analytics Dashboard, then they should be able to view insights and trends that correlate attendance rates with the specific promotional strategies utilized, illustrated with data charts.
User embarks on setting up an event and wants to ensure the countdown timer is tracking accurately.
Given that the user has set up a countdown timer for an upcoming event, when they go to the Analytics Dashboard, then they should see real-time data updates reflected accurately for that countdown timer as users interact with it.
User seeks to monitor ongoing engagement from their audience after the event concludes.
Given that the event has concluded, when the user visits the Analytics Dashboard, then they should be able to view post-event activity metrics, including ongoing social media engagement and audience feedback collected post-event.
Customizable Event Pages
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User Story
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As an indie author, I want to create custom pages for my book signing events so that I can provide all necessary information and appeal to my audience.
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Description
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The Customizable Event Pages requirement focuses on creating dedicated event pages that users can customize for each signing. Users will be able to add descriptions, images, and specific details about the event. These pages will incorporate the countdown timer, social sharing buttons, and event notifications. The ability to customize these pages will help users create a compelling reason for their audience to attend.
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Acceptance Criteria
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Customizable Event Pages allow users to create individual event pages for each signing they host.
Given a user has accessed the Customizable Event Pages feature, when they input event details including title, description, and date, then a dedicated event page should be created with all provided information displayed correctly.
Users can embed the event countdown timer on their website as part of the personalized event page.
Given a user has created a Customizable Event Page with an embedded countdown timer, when they copy the provided embed code, then pasting it on their website should display the correctly functioning countdown timer without errors.
Social sharing buttons on the Customizable Event Pages allow users to promote their events across various platforms.
Given a user has customized an event page that includes social sharing buttons, when they click any of the share buttons, then a prompt should appear allowing them to post the event details on the selected social media platform.
The event page should automatically notify users' followers about upcoming events through notifications.
Given a user has set a notification toggle for an event on their Customizable Event Page, when the event date is within 24 hours, then all notified followers should receive a reminder through their preferred notification channel.
Users can upload images to enhance their event descriptions on the Customizable Event Pages.
Given a user is on the Customizable Event Page, when they select an image file to upload, then the image should be successfully uploaded and displayed alongside the event description without distortion.
Users can preview their Customizable Event Page before publishing it.
Given a user is customizing their event page, when they click the preview button, then a fully functional preview of the event page should display all content as it will appear to visitors, enabling users to verify their details before publishing.
Integration with Calendars
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User Story
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As a customer, I want to add my favorite author events to my digital calendar so that I can keep track of when they are happening and plan to attend.
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Description
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The Integration with Calendars requirement involves developing a feature that allows users to seamlessly integrate their events with popular digital calendars such as Google Calendar and Apple Calendar. Upon registering for an event, attendees can automatically receive an option to add the event to their calendars, ensuring they don't forget the date. This feature enhances the event experience by providing attendees with a simple way to keep track of events they are interested in.
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Acceptance Criteria
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User Integration with Google Calendar
Given a user is registered for an event, when they choose the option to add the event to Google Calendar, then the event should appear on their Google Calendar with the correct date, time, and description.
User Integration with Apple Calendar
Given a user is registered for an event, when they select the option to add the event to Apple Calendar, then the event should be added to their Apple Calendar with all relevant details, including alerts.
Confirmation Notification
Given a user has successfully added an event to their calendar, when they access their calendar, then they should receive a confirmation notification of the event addition for both Google and Apple Calendar.
Multiple Event Additions
Given a user is registered for multiple events, when they select the option to add all events to their calendar, then all selected events should be added correctly with no duplication.
Event Synchronization
Given a user adds an event to their calendar, when the event details are changed in BookSync, then the changes should be reflected in the user's calendar automatically.
Error Handling on Failed Additions
Given a user attempts to add an event to their calendar, when the addition fails due to connectivity issues, then the user should receive a clear error message and an option to retry the addition later.
User Interface for Calendar Integration
Given a user is registering for an event, when they reach the calendar integration step, then the interface should clearly display options for both Google Calendar and Apple Calendar in an intuitive and accessible way.
Author Engagement Toolkit
The Author Engagement Toolkit equips bookstores with templates and tools for authors to interact with their audience before and during book signings. This includes customizable social media posts, email newsletters, and promotional graphics, enhancing visibility and ensuring that authors can effectively connect with readers.
Requirements
Social Media Toolkit
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User Story
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As a bookstore owner, I want to easily create and customize social media posts for upcoming book signings so that I can effectively attract more attendees and promote the authors' books.
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Description
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The Social Media Toolkit provides bookstores with pre-designed, customizable social media posts tailored for book signings and author engagements. Users will have access to templates that can be easily edited with specific author details, book information, and promotional text to facilitate effective outreach. This requirement enhances visibility for authors and events by streamlining social media promotion, encouraging higher engagement and attendance at book signings. Integration with popular social media platforms ensures seamless posting and user-friendly experience.
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Acceptance Criteria
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Social Media Post Customization
Given that the user is on the Social Media Toolkit page, when they select a template for a social media post, then they should be able to customize the text, upload images, and select the author and book information from a dropdown menu, ensuring at least one change is made prior to saving the post.
Seamless Social Media Integration
Given that a user has customized a social media post, when they click the 'Post' button, then the post should be successfully published to the selected social media account without errors or delays, ensuring it's visible to the audience within two minutes.
Template Accessibility
Given that the user is navigating the Social Media Toolkit, when they land on the templates section, then they should see a variety of at least five different post templates available at all times, categorized by event type or author engagement.
User Guidance for Customization
Given that the user is on the customization page, when they hover over any element of the template, then a tooltip should appear with guidance on how to edit or modify that element, ensuring clarity for users of all technical levels.
Tracking Post Engagement
Given that the user has posted a social media post through the toolkit, when they access the engagement metrics section, then they should be able to view key performance indicators such as likes, shares, and comments for at least one week following the post.
Save and Edit Functionality
Given that the user is editing a social media post, when they choose to save their progress, then they should be able to return to their saved drafts at any time without losing any previously made changes.
Email Newsletter Templates
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User Story
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As a librarian, I want to personalize and send out email newsletters about upcoming book signings so that I can keep our community informed and engaged with authors.
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Description
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Email Newsletter Templates provide pre-formatted designs that bookstores can customize for author engagement events. This feature includes drag-and-drop elements, making it easy to insert author images, book covers, and event details. By simplifying the process of sending out newsletters, this requirement enhances communication between authors and their audience, leading to increased event awareness and participation. It also allows for integration with email marketing services, ensuring a professional presentation and delivery.
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Acceptance Criteria
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Bookstores need to create and send out email newsletters to promote an upcoming author signing event with customizable templates.
Given a bookstore has access to the Email Newsletter Templates feature, when they select a template, then they should be able to customize it by adding an author's image, book cover, and event details, and successfully send it out to their mailing list.
An author has provided their details to the bookstore for an upcoming signing event, and the bookstore wants to ensure the newsletter looks professional before sending it out.
Given the bookstore has customized the email newsletter template, when they preview the newsletter, then the preview should accurately reflect the final design including all customized elements as they will appear to the recipients.
The bookstore is utilizing an email marketing service to send out newsletters and needs to ensure integration works smoothly.
Given the Email Newsletter Templates have been customized, when the bookstore initiates the send action and integrates with the chosen email marketing service, then the email should be delivered successfully without errors and maintain the custom design.
The bookstore wants to measure the effectiveness of the newsletter sent out for an author event.
Given the newsletter has been sent out, when recipients engage with the email, then tracking should capture metrics such as open rates, click-through rates, and response rates to evaluate the success of the campaign.
Bookstores want to reuse the email newsletter templates for future events and add their branding.
Given the bookstore has completed a newsletter for one event, when they access the template library again, then they should be able to save and clone existing newsletters to modify for future author engagements while incorporating their branding elements.
The bookstore's staff has varying levels of technical expertise and needs ease of access to the tools for creating newsletters.
Given a user with no technical background logs into the Author Engagement Toolkit, when they access the Email Newsletter Templates feature, then they should find a user-friendly interface that provides drag-and-drop functionality and clear guidance for customization.
Promotional Graphics Generator
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User Story
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As a marketing coordinator, I want to create attractive graphics for author events quickly so that I can effectively promote these events in our store and online.
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Description
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The Promotional Graphics Generator enables bookstores to create eye-catching promotional graphics for events, including author signings. This feature includes templates that allow for customization with event details, such as location, time, and featured authors. Users can easily download professionally formatted graphics optimized for various platforms. This functionality not only aids in effective marketing but also ensures that bookstores can maintain a consistent branding strategy across promotional materials.
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Acceptance Criteria
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Creating a promotional graphic for an upcoming author signing event at the bookstore, including specified details such as author name, date, time, and location.
Given the user is on the Promotional Graphics Generator page, when they select a template, input the event details, and click 'Generate', then a downloadable graphic containing the specified details should be created without errors.
Customizing a promotional graphic template to match the bookstore's branding, including colors, fonts, and logo.
Given the user has selected a customizable template, when they upload their logo and adjust font styles and colors, then the changes should be reflected in the preview of the graphic in real time.
Downloading the promotional graphic for usage across different marketing platforms such as social media and email newsletters.
Given that the user has generated a promotional graphic, when they click the 'Download' button, then the graphic should be saved in multiple formats (JPEG, PNG, PDF) and be optimized for various platforms without any loss of quality.
Accessing pre-designed promotional graphics for seasonal events to save time and enhance marketing efforts.
Given that the user navigates to the Seasonal Graphics section, when they browse through the available templates, then they should be able to view, select, and customize at least five different pre-designed graphics relevant to upcoming holidays or events.
Ensuring the accessibility of generated promotional graphics to users of varying technical expertise.
Given that the user is logged into their account, when they attempt to use the Promotional Graphics Generator, then they should receive on-screen guidance and tips on navigating and utilizing the tool, ensuring an intuitive experience.
Integrating analytics to track the performance of promotional graphics shared on social media.
Given that the user has shared a promotional graphic via social media, when they access the analytics dashboard, then they should be able to view metrics including engagement, reach, and conversion statistics for that specific graphic.
Gathering feedback from users on the effectiveness of the Promotional Graphics Generator feature.
Given a feedback form is made available after using the Promotional Graphics Generator, when users submit their feedback, then the form should be stored and aggregated for review, enabling continuous improvement of the feature.
Event Countdown Timer
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User Story
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As a bookstore owner, I want to feature a countdown timer on our website for each author signing, so that visitors are reminded about the event and feel a sense of urgency to attend.
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Description
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The Event Countdown Timer feature allows bookstores to create and embed countdown timers on their websites and social media profiles leading up to author events. This requirement includes customizable design options and can automatically update as the event approaches. By generating anticipation and excitement, this feature helps to drive more attention to the upcoming events and reminds readers to engage with the authors.
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Acceptance Criteria
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Bookstores want to create an engaging countdown timer for an upcoming author signing event. The timer will be displayed prominently on their website's homepage, attracting visits and generating buzz among potential attendees. The countdown timer should display the remaining time until the event starts and should automatically update as the event approaches.
Given that the countdown timer is embedded on the website, when the event date is set, then the timer should display the correct countdown in days, hours, and minutes until the event, updating in real-time without any disruption to the user's experience.
The owner of a bookstore prepares promotional materials for an upcoming author event and wants to share the countdown timer on their social media platforms. They expect the countdown to generate interest in the event and remind followers to engage with the author.
Given that the countdown timer is created, when the bookstore owner shares the countdown link on social media, then the link should generate a shareable preview that includes the timer and event information accurately, enhancing user engagement across platforms.
An author books a signing event through a bookstore's website. The bookstore owner wants to ensure that the countdown timer reflects the event seamlessly and matches the marketing materials sent out through newsletters and social posts.
Given that an author signing event is scheduled, when the countdown timer is created, then the timer should automatically synchronize with the event data from the bookstore's event management system, ensuring all times match without manual updating.
A customer visits a bookstore's website and observes the countdown timer for an upcoming author event. They want to see an engaging design that includes the author's name and event details to encourage their attendance.
Given the presence of the countdown timer on the website, when a customer views it, then the timer should visually display the author's name, event title, and countdown in a customizable design that can be modified by the bookstore owner to align with branding guidelines.
The bookstore is conducting a follow-up post-event, aiming to analyze the engagement data captured by the countdown timer feature. They wish to understand its effectiveness in driving attendance versus previous events without a countdown timer.
Given that the countdown timer has been utilized for an event, when the event has concluded, then the analytics dashboard should display metrics on user interactions with the countdown timer including views, clicks, and conversions related to event attendance.
Author Interaction Analytics
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User Story
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As a bookstore manager, I want access to analytics on how our audience interacts with author events so that I can understand what works best for promoting future signings.
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Description
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The Author Interaction Analytics provides bookstores with insights into how audiences are engaging with the author events through various channels, including social media engagement, email open rates, and attendance figures. This data helps bookstores evaluate the effectiveness of their promotional strategies and make informed decisions for future author interactions. This analytics tool can be integrated with existing inventory management metrics to provide a holistic view of the author’s impact on sales.
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Acceptance Criteria
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Tracking author event engagement across multiple channels.
Given a scheduled author signing event, when the bookstore collects data from social media posts, emails, and event attendance, then the analytics tool should display engagement metrics such as total social media interactions, email open rates, and number of physical attendees.
Comparing engagement metrics for different authors.
Given multiple author events held over a certain period, when the bookstore views the author interaction analytics, then the system should allow comparisons of engagement metrics (social media engagement, email open rates, attendance figures) between different authors’ events.
Integrating author interaction analytics with sales data.
Given a completed author event, when the bookstore accesses the author interaction analytics, then it should show not only engagement metrics but also correlate these metrics with inventory sales data (units sold, stock levels) for that period.
Generating reports on author engagement effectiveness.
Given a selection of author events, when the bookstore requests a report, then the system should generate a PDF report summarizing metrics on social media engagement, email opens, attendance, and sales impact for selected events.
Customizing the time frame for analytics.
Given flexibility in reporting, when the bookstore selects a custom time frame for the author interaction metrics, then the analytics tool should accurately display engagement results only for the specified duration.
Accessing the analytics through the user interface.
Given the cloud-based interface of BookSync, when the user navigates to the Author Interaction Analytics section, then the user should be able to easily access all engagement metrics, generating insights within three clicks.
User notifications for low engagement events.
Given a scheduled author event, when the engagement metrics from social media and emails fall below a predefined threshold, then the system should alert the bookstore via email about potential low turnout, prompting further promotional efforts.
Interactive RSVP System
The Interactive RSVP System allows customers to confirm their attendance for book signings directly through the dashboard. Bookstores can track RSVPs in real-time, enabling better preparation for attendance numbers and enhancing the experience by allowing authors to anticipate and engage with their audience accordingly.
Requirements
RSVP Confirmation Interface
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User Story
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As a bookstore owner, I want my customers to easily RSVP for book signings through the dashboard so that I can better prepare for attendance and enhance the engagement between authors and their audience.
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Description
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The RSVP Confirmation Interface allows customers to easily confirm their attendance for book signing events directly from the BookSync dashboard. This feature will enable bookstores to provide a user-friendly method for customers to respond to invitations, facilitating better event planning and inventory management. It is crucial for enhancing customer engagement and streamlining communication between bookstores and their patrons. The system will include notifications for both attendees and bookstores to ensure everyone is kept informed of any changes or updates regarding the events, improving the overall experience.
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Acceptance Criteria
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Customer confirms attendance for a book signing event through the BookSync dashboard.
Given that the customer is logged into their BookSync account, when they select the 'Confirm Attendance' button for a specific event, then their confirmation should be recorded in the system and a confirmation message should be displayed to the user.
Bookstore receives real-time updates on RSVP confirmations for planned book signings.
Given that a customer has confirmed their attendance, when the bookstore checks the RSVP dashboard, then the new attendance count should reflect the customer's confirmation in real-time without requiring a page refresh.
Attendees receive notifications for any changes to the book signing event they RSVP'd for.
Given that there is a change to the event details (e.g., time or location), when the bookstore updates the event information, then all attendees should receive an email notification about the changes within 5 minutes.
Bookstore views a summary report of RSVPs for upcoming events.
Given that the bookstore clicks on the 'RSVP Summary' tab, when they view the report, then it should display a list of events with the total number of RSVPs and the status of each event (Confirmed, Pending, or Cancelled).
Customer cancels their RSVP for a book signing event through the dashboard.
Given that the customer is logged into their BookSync account, when they select the 'Cancel RSVP' button for a specific event, then their cancellation should be recorded in the system, and a cancellation confirmation message should be displayed to the user.
Bookstore anticipates attendance using RSVP data to manage inventory effectively.
Given that the bookstore has received RSVPs for an event, when they analyze the RSVP data, then they should be able to generate insights on inventory needs based on the accepted RSVPs and historical attendance data.
Real-time RSVP Tracking
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User Story
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As a bookstore owner, I want to see real-time updates of RSVPs for book signings so that I can make informed decisions about event logistics and promotions.
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Description
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Real-time RSVP Tracking enables bookstores to monitor incoming RSVPs as they are confirmed, allowing for immediate insights into expected attendance. This functionality will assist in logistics planning for events, ensuring that sufficient resources, such as seating and refreshments, are available based on actual commitments. Additionally, it will help in assessing the popularity of different authors and events, guiding future event planning and marketing strategies.
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Acceptance Criteria
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Bookstores can view RSVPs for a specific event in real-time as customers confirm their attendance through the interactive dashboard.
Given that a customer confirms their attendance, when they submit their RSVP, then the RSVP count should update instantaneously on the store’s dashboard.
Store managers receive notifications when a new RSVP is added for any upcoming event.
Given that a new RSVP is submitted by a customer, when the RSVP is recorded, then the store manager should receive a notification alerting them of the new attendee confirmation.
Bookstores can filter RSVPs by event date and author so that they can analyze attendance patterns.
Given the bookstore is viewing the RSVP dashboard, when they select a specific event or author, then the dashboard should display only the RSVPs related to that selection.
Store managers can generate a report summarizing RSVP data for analysis.
Given that the store manager needs event data, when they choose to generate an RSVP report, then a summary report should be produced detailing the number of confirmations, along with the event specifics.
Users can update their RSVP status from 'going' to 'not going' and vice versa within a specified timeframe before the event.
Given a user has confirmed their attendance, when they decide to change their RSVP status, then the system should allow them to modify their choice until 24 hours before the event, updating the count accordingly.
The RSVP system provides visual analytics on attendance trends over time for different authors and events.
Given the bookstore administrator accesses RSVP analytics, when they review the data, then they should see graphical representations indicating attendance patterns, such as increase or decrease in RSVPs for specific events or authors over time.
Bookstores can set a maximum capacity for RSVP submissions to manage event attendance effectively.
Given that an event is created, when the maximum capacity is reached, then the RSVP system should not allow any new confirmations and display a message indicating 'Event Full'.
Automated Confirmation Notifications
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User Story
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As a book signing attendee, I want to receive a confirmation notification after I RSVP so that I feel assured about my attendance and have all the event details handy.
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Description
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Automated Confirmation Notifications send immediate, personalized messages to customers once they RSVP for an event. This feature ensures attendees receive acknowledgment of their attendance, providing reassurance and improving customer satisfaction. The notifications can be customized with event details and reminders, contributing to a stronger relationship between the bookstore and its patrons.
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Acceptance Criteria
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Customer RSVPs for an event through the BookSync dashboard and receives an immediate confirmation notification.
Given a customer has successfully RSVP'd for an event, When the request is processed, Then an automated confirmation notification must be sent to the customer's registered email address within 2 minutes.
A bookstore administrator customizes the confirmation message template for an upcoming book signing event.
Given the bookstore administrator is on the confirmation notification settings page, When they fill out the customization fields and save the changes, Then the system must reflect the updated template for the next confirmation notification sent.
A customer changes their RSVP status from attending to not attending, requiring a notification change.
Given a customer updates their RSVP to not attending, When the change is submitted, Then an automatic notification acknowledging their change must be sent to the customer's email within 2 minutes.
An author wants to know how many attendees confirmed through the RSVP system before their event.
Given the author accesses the RSVP tracking dashboard before the event, When they check the number of confirmed RSVPs for their event, Then the displayed count must accurately reflect the number of attendees who RSVP'd as attending.
The system needs to ensure that confirmation notifications contain correct event details.
Given a customer RSVPs for an event, When the confirmation notification is generated, Then it must include the correct event name, date, time, and location as submitted in the RSVP.
A customer who RSVP'd for an event wants to receive a reminder notification.
Given a customer has RSVPed for an event, When the reminder setting is activated in the system, Then a reminder notification must be sent to the customer 24 hours prior to the event.
Multiple customers RSVP sequentially for an event, and the system's load capacity is tested.
Given multiple customers RSVP in a short timeframe, When 100 RSVPs are submitted simultaneously, Then the system must process all confirmations and send notifications without performance degradation within 3 minutes.
Event Capacity Management
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User Story
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As a bookstore owner, I want to manage the capacity of my book signing events so that I can prevent overcrowding and ensure a pleasant experience for my customers and the authors.
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Description
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Event Capacity Management determines the maximum number of attendees allowed for each book signing event, based on factors such as venue size or health guidelines. Depending on the RSVP responses, this feature will automatically update the availability status, preventing overbooked events and ensuring a comfortable experience for all participants. This management system is essential for maintaining order and efficiency during events and enhancing the overall experience for customers and authors alike.
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Acceptance Criteria
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Bookstores set a maximum capacity for a book signing event based on the venue size and health guidelines, and customers visit the Interactive RSVP System to confirm their attendance.
Given that the bookstore has set a maximum capacity, when customers submit their RSVPs, then the system should automatically track the number of attendees confirming attendance and update the remaining available spots accordingly until capacity is reached.
A customer attempts to RSVP for a book signing event that has reached its maximum capacity, and the system displays a message indicating that RSVPs are no longer being accepted.
Given that the maximum event capacity has been reached, when a customer tries to RSVP, then the system should display a notification stating that RSVPs are closed due to capacity limits.
Bookstores want to update the maximum number of attendees allowed for an upcoming book signing event based on changes in venue guidelines.
Given that a bookstore's staff updates the event details with a new maximum capacity, when the event is saved, then the system should reflect the updated capacity in the RSVP interface and notify users who have previously RSVP'd about the changes.
After a customer RSVPs for an event, they want to be able to modify their response in case of a change in plans.
Given that a customer has already submitted an RSVP, when they access their event details, they should have the option to change their RSVP status or cancel it, and the system should update the attendee count accordingly.
Bookstores review RSVP data for past events to evaluate the accuracy of the capacity management feature.
Given that the bookstore admin requests a report of past event RSVPs, when the report is generated, then it should include total RSVPs collected versus actual attendance, allowing evaluation of the effectiveness of the capacity management system.
An author wants to view real-time updates on the number of RSVPs for their upcoming book signing event.
Given that an author is logged into their dashboard, when viewing their event details, then the author should see real-time updates on the total number of attendees confirmed through RSVPs and how many spots remain, if applicable.
Customers want to be alerted when RSVPs for a popular book signing event are approaching capacity to ensure they can secure a spot.
Given that a book signing event is nearing its maximum capacity, when the number of RSVPs reaches a predefined threshold, then the system should automatically send an alert to potential attendees via email or app notification about the limited availability.
Dynamic RSVP Link Generation
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User Story
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As a bookstore owner, I want to generate unique RSVP links for every book signing so that I can effectively promote events through various channels and track their success.
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Description
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Dynamic RSVP Link Generation provides unique links for each event that can be shared across different platforms, such as social media, email newsletters, and bookstore websites. This feature will help bookstores reach a wider audience and drive attendance to events. The links can be tracked to measure engagement and effectiveness of various marketing efforts, helping bookstores to optimize their outreach strategies.
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Acceptance Criteria
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Dynamic RSVP link generation for a scheduled book signing event at a local bookstore.
Given that a book signing event is created, When the RSVP link is generated, Then it should be unique to that event and accessible via multiple platforms like email and social media.
Sharing the dynamic RSVP link on social media platforms and measuring engagement.
Given that the RSVP link has been shared on social media, When users click on the link, Then the click-through rate should be tracked accurately for analytics.
Integrating the RSVP link with newsletter campaigns sent to the bookstore's subscribers.
Given that the RSVP link is included in the email newsletter, When the newsletter is sent out, Then subscribers should be able to click on the link to RSVP without issues and their responses should be recorded in real-time.
Testing the accessibility of the generated RSVP link across different devices and browsers.
Given that the RSVP link is generated, When accessed from varied devices and browsers, Then the link should work seamlessly without errors and lead to the correct RSVP form.
Tracking the effectiveness of different marketing channels using the generated RSVP link.
Given that multiple RSVP links are generated for different platforms, When the event occurs, Then a report should show the number of RSVPs from each platform in a clear and understandable format.
Collecting feedback from customers who use the RSVP link to confirm attendance.
Given that customers have used the RSVP link, When they respond to a follow-up survey, Then at least 80% should indicate that the RSVP process was easy and straightforward.
Ensuring security measures for the RSVP link to prevent unauthorized access or modifications.
Given that an RSVP link is generated, When accessed, Then it should have security protocols in place to prevent tampering or spoofing attempts.
Author Interaction Features
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User Story
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As an author, I want to interact with attendees before the book signing so that I can create a connection with my audience and build excitement for the event.
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Description
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Author Interaction Features will allow authors to engage with attendees prior to the event through a built-in message board in the RSVP system. Authors can share updates, answer questions, and even discuss the content of their books, enhancing the community feel and excitement leading up to the event. This feature will increase anticipation and build rapport between the authors and their audience.
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Acceptance Criteria
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Authors can interact with RSVPed attendees via a message board 14 days prior to the signing event.
Given that an author is set for a signing event, when they access the event's page, then they should be able to publish messages on the message board that attendees can see and respond to.
Bookstores can track the number of RSVPs and author interactions leading up to the event.
Given that an author has posted in the message board, when the bookstore views the RSVP dashboard, then they should see the count of RSVPs and the number of interactions on the message board.
Attendees receive notifications about new messages posted by the author on the message board.
Given that an author posts a new message, when an attendee accesses their dashboard, then they should receive a notification about the new message to encourage engagement.
Authors can filter messages to respond to specific attendee questions in real-time.
Given that there are multiple messages on the message board, when the author selects a 'Questions' filter, then they should only see messages marked as questions for quick responses.
Attendees can like and reply to messages on the message board to foster community engagement.
Given that an attendee views the author’s message, when they click on the 'Like' button, then the count of likes should increase and the attendee should also be able to reply below the message.
The message board is user-friendly and accessible for all technical skill levels.
Given that an author or attendee accesses the message board, when they interact with the interface, then it should have clear prompts and a simple layout guiding them through posting, liking, and replying.
Live Event Highlights
The Live Event Highlights feature captures and showcases key moments from book signings through live updates and post-event highlights. Users can share these memorable experiences on social media and through newsletters, which boosts engagement and fosters a sense of community around the author and the event.
Requirements
Real-time Event Updates
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User Story
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As a bookstore owner, I want to provide real-time updates during live book signing events so that my customers can interact and share the experience from anywhere, enhancing their connection to the author and the event.
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Description
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The Real-time Event Updates requirement entails the ability for the platform to provide live updates during book signing events, showcasing key moments such as author interactions, fan questions, and notable announcements. This feature enhances user engagement by allowing followers to feel connected to the event as it unfolds. It integrates seamlessly with social media platforms for easy sharing and broadcasting, enabling wider reach and promotional opportunities. Additionally, the feature gathers real-time data on audience interaction, which can be analyzed later for insights into user preferences and event success metrics.
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Acceptance Criteria
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Live updates during a book signing event are posted seamlessly to the BookSync platform as key moments occur, such as author interactions and audience questions.
Given a book signing event is in progress, when key moments happen, then live updates should be posted on the platform in real-time without delays.
Users share live event updates on social media platforms such as Twitter and Facebook directly from BookSync.
Given that live updates are available on the BookSync platform, when a user clicks the share button for a specific update, then the update should be successfully posted to the selected social media platform.
Post-event highlights are compiled and sent in a newsletter to subscribers after a book signing event.
Given that a book signing event has concluded, when the user requests a newsletter summary, then a compilation of key highlights and moments should be generated and sent to all subscribers within 24 hours.
Real-time audience interaction data is collected during the event for analysis after the conclusion of the book signing.
Given a book signing event is taking place, when audience interactions occur, then the system should record engagement metrics in real-time for later analysis.
Users are able to view a live feed of updates from a book signing event on BookSync's event page.
Given that a book signing event is live, when a user navigates to the event page, then they should see the live feed updates being displayed continuously without requiring a page refresh.
Notifications for upcoming book signing events are sent to users who have opted in for alerts.
Given a new book signing event is scheduled, when the event is created, then all opted-in users should receive a notification about the upcoming event 48 hours in advance.
Author and audience interaction moments are highlighted and flagged for promotional use in future events.
Given that key moments from a book signing event have been captured, when the event concludes, then those moments should be tagged and saved for easy access and use in future promotional materials.
Post-Event Highlight Compilation
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User Story
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As an author, I want to have a compilation of highlights from my book signing events to share with my audience so that they can relive the special moments and feel more connected to me as an author.
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Description
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The Post-Event Highlight Compilation requirement focuses on creating a feature that automatically curates key highlights from the live event after its conclusion. This involves selecting memorable quotes, photos, and user interactions to form a cohesive summary that can be easily shared across various platforms, such as newsletters and social media. This functionality will improve engagement and provide long-term content that keeps the excitement of the event alive. It will also serve as valuable marketing material for future events, capturing user-generated content and feedback for better analytics.
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Acceptance Criteria
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User reviews the automatically generated highlights from a recently completed book signing event through the BookSync platform.
Given that the live event has concluded, when the user accesses the Post-Event Highlight Compilation feature, then they must see a curated list of highlights including memorable quotes, user interactions, and event photos.
Users want to share the highlights of the book signing event on social media immediately after viewing them.
Given that the user is viewing the Post-Event Highlight Compilation, when the user clicks the 'Share' button, then they must be able to share the highlights on at least three different social media platforms without any errors.
The marketing team evaluates the engagement metrics from the Post-Event Highlight Compilation shared via newsletters.
Given that the highlights have been shared via newsletter, when the marketing team looks at the engagement statistics, then there should be a measurable increase in open rates and click-through rates compared to previous newsletters.
An independent bookstore owner wants to utilize the highlights for future promotional materials after a successful event.
Given that the highlights have been compiled, when the owner accesses the Post-Event Highlight Compilation, then they must have the option to download the summary in a PDF format that is formatted for print and digital use.
Users provide feedback on the highlight compilation feature through a feedback form.
Given that the Post-Event Highlight Compilation feature is in use, when users submit feedback through the form, then the feedback should be captured and stored in the system for analysis without errors.
Users want to ensure that the highlights accurately represent the key moments of the event.
Given that the highlights have been generated, when the user reviews them against the event's recorded footage, then at least 80% of the highlighted moments should match the recorded content as key moments.
Social Media Integration
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User Story
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As a librarian, I want to share highlights and updates from live events on social media so that I can engage with my community and promote literary activities effectively.
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Description
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The Social Media Integration requirement facilitates the sharing of live updates and post-event highlights directly to various social media platforms, ensuring that audience engagement continues beyond the immediate event. This feature will allow users to customize their posts, tag participants, and include images or quotes, thereby enhancing online presence and promoting the event better. The integration serves to amplify reach and interaction, driving more traffic back to the platform and improving visibility for the authors and their works.
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Acceptance Criteria
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Social media sharing during a live book signing event.
Given a live book signing event is ongoing, when the user selects the option to share a live update, then the post must include customizable text, tags for participants, and at least one image or quote from the event.
Post-event highlights sharing feature.
Given the event has concluded, when the user accesses the post-event highlights, then they should be able to create a customized post that features highlights, images, and embedded links, and share it on selected social media platforms.
Checking the integration of social media accounts.
Given the user has logged into their BookSync account, when they navigate to the social media integration settings, then they should be able to connect at least three different social media accounts for sharing purposes.
Real-time notifications for successful post sharing.
Given that the user shares an update during the live event, when the post is successfully shared to social media, then the application should display a confirmation notification indicating that the post was shared.
Analyzing engagement metrics post-event.
Given the user has shared updates from the live event, when they access the engagement analytics section, then they should see metrics including likes, shares, comments, and engagement rates for their posts.
Customization options for shared posts.
Given the user is preparing to share an event highlight, when they customize their post, then they should be able to change the text, choose different images, and select specific quotes before sharing.
User Engagement Analytics
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User Story
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As a marketing manager, I want to analyze user engagement metrics from live event highlights so that I can optimize future events for better interaction and impact.
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Description
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The User Engagement Analytics requirement is designed to provide insights into user interaction during live events by tracking metrics such as view counts, engagement rates, and content shares. This data is critical for assessing the effectiveness of the live event highlights feature and understanding user preferences and behaviors. By analyzing this information, stakeholders can make data-driven decisions regarding future events, marketing strategies, and content planning, ultimately leading to improved community engagement and business growth.
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Acceptance Criteria
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User Engagement Analytics captures and displays comprehensive metrics after a live event concludes, allowing users to review engagement data.
Given a live event has occurred, When the analytics dashboard is accessed, Then it should display metrics such as total views, unique viewers, engagement rates, and shares in real-time.
Stakeholders analyze engagement data from User Engagement Analytics to inform future marketing strategies, optimizing user interaction based on historical data.
Given the analytics data is available post-event, When the stakeholders review the data, Then they should be able to identify trends in user engagement that inform marketing strategy decisions.
Users share engagement metrics from the User Engagement Analytics through integrated social media platforms post-event, promoting future events and community involvement.
Given the User Engagement Analytics metrics are displayed, When a user selects a sharing option, Then the metrics should successfully post to the selected social media platform along with relevant event hashtags.
User Engagement Analytics allows users to filter engagement metrics by demographic data to better understand their audience.
Given the analytics dashboard displays metrics, When a user selects demographic filters, Then the metrics should adjust to reflect engagement data specific to the selected demographic categories.
Real-time updates of view counts and engagement rates during a live event are displayed through User Engagement Analytics, providing immediate feedback.
Given a live event is in progress, When a user accesses the analytics dashboard, Then the view counts and engagement rates should refresh at regular intervals without requiring a page reload.
User Engagement Analytics integrates seamlessly with BookSync's existing inventory management features to provide insights related to event-driven sales.
Given an event has ended and corresponding sales data is collected, When the User Engagement Analytics is accessed, Then it should display correlations between live engagement metrics and subsequent sales activity for associated book titles.
Automated Inventory Sync
Automated Inventory Sync links stock levels directly to the book signing events, providing real-time updates on available titles. This feature ensures that bookstores can efficiently manage inventory based on expected demand, helping to prevent stockouts during popular signings.
Requirements
Real-time Inventory Updates
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User Story
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As an independent bookstore owner, I want real-time updates on inventory levels so that I can manage stock effectively and avoid overselling during events.
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Description
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This requirement ensures that inventory levels are updated in real-time across all connected sales channels as stock is sold or replenished. By providing immediate updates, it helps prevent overselling or stockouts, thereby improving customer satisfaction and operational efficiency. This integration should synchronize with both online and offline sales events, making it critical for maintaining accurate stock levels across platforms during events such as author signings or seasonal promotions.
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Acceptance Criteria
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Real-time inventory updates during an author signing event at a bookstore, where multiple books are sold at the same time, and the system needs to reflect the accurate remaining stock immediately after each sale.
Given an author signing event where 10 copies of a book are sold, When the last copy is sold, Then the inventory should reflect 0 copies available across all connected sales channels within 1 minute.
During a seasonal promotion where the bookstore has a limited number of special edition books available, ensuring that inventory updates occur in real-time when a book is purchased online or offline.
Given that 15 special edition books are in stock and a customer purchases 3 copies online, When the transaction is completed, Then the inventory should be updated to show 12 copies available across all platforms within 30 seconds.
Synchronizing inventory levels immediately after restocking, ensuring that customers see accurate stock levels when browsing the online store following a restock event.
Given that 20 copies of a best-selling book have been restocked, When the restock is registered in the system, Then the inventory should update to reflect 20 available copies across all sales channels within 1 minute.
Preventing overselling during an in-person event where multiple customers may attempt to purchase the same limited stock item simultaneously.
Given a limited stock of 5 event-exclusive copies of a book during the signing, When 7 purchase attempts are made at the same time, Then only 5 transactions should be successfully completed, and the inventory must show 0 available immediately after the last sale.
Updating inventory levels when a book is returned, ensuring the stock levels reflect the correct amount after the return process is completed.
Given that 2 copies of a book are returned by a customer, When the return is processed, Then the inventory should increase by 2 copies and reflect the correct stock level across all platforms within 1 minute.
Managing inventory during a flash sale where items are sold at a discounted price, necessitating rapid updates to prevent stockouts.
Given that a flash sale includes 100 copies of a specific title, When 90 copies are sold within 2 minutes, Then the remaining stock should be updated to 10 copies across all channels in real-time.
Ensuring accurate availability on e-commerce platforms during partner events where inventory is shared among multiple sellers.
Given that inventory levels are shared with a partner bookstore, When 5 copies of a book are sold at the partner location, Then the inventory level should reflect the sale immediately across both platforms to avoid overselling.
Event-driven Stock Adjustment
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User Story
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As a librarian, I want stock levels to be automatically adjusted based on upcoming events so that I can ensure we have enough copies available for popular authors during signings.
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Description
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This requirement relates to automating stock adjustments based on upcoming book signing events or promotions. When an event is scheduled, the system will analyze expected demand and automatically adjust inventory levels accordingly. This feature enhances the ability to prepare for high-demand scenarios, ensuring that popular titles are adequately stocked during events. It will integrate seamlessly with the event calendar and sales forecasts to optimize inventory management.
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Acceptance Criteria
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Automated stock adjustment occurs prior to a book signing event based on sales forecast analysis.
Given a scheduled book signing event, when the expected demand for titles is processed, then stock levels for those titles should automatically adjust to reflect the projected inventory needs without manual intervention.
Event calendar integration accurately reflects inventory changes during promotional events.
Given an event is added to the event calendar, when the system syncs with inventory, then the inventory levels for the related titles should be updated accordingly to prevent overstock and stockouts.
Users receive notifications of stock adjustments before a book signing event.
Given a book signing event that requires stock adjustment, when the inventory is updated, then users should receive a notification detailing the adjusted stock levels for the relevant titles.
System performance is tested under high-demand scenarios during simultaneous events.
Given multiple book signing events scheduled for the same time, when the expected demands are calculated, then the system should efficiently adjust stock levels for all events without lag or errors.
Reports generated show accurate inventory levels post automation of adjustments.
Given stock adjustments were made automatically, when a report is generated for the affected titles, then the report should reflect the correct inventory levels with a timestamp indicating the last update due to the event-driven mechanism.
User interface allows manual overrides of automated stock adjustments.
Given that an automated stock adjustment is suggested, when a user opts to override the suggested adjustment, then the system should allow the user to manually set the inventory level and confirm with a success message.
Historical data is maintained for all automated stock adjustments made due to events.
Given stock adjustments are made based on events, when reviewing historical data, then all adjustments should be logged with timestamps, event details, and the rationale for each change.
AI-driven Demand Forecasting
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User Story
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As a self-publishing author, I want AI-driven recommendations for stock levels so that I can optimize my inventory based on predicted demand for my upcoming book.
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Description
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The AI-driven demand forecasting requirement enables the system to predict inventory needs based on historical data, seasonal trends, and user behavior. By utilizing machine learning algorithms, the feature will analyze patterns to provide insightful recommendations for stock management. This enhances strategic decision-making, allowing bookstores and authors to proactively adjust inventory prior to expected surges in demand, thus improving sales and reducing waste.
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Acceptance Criteria
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AI-driven demand forecasting for a large book signing event where a popular author is expected to attract a high volume of attendees.
Given historical sales data and seasonality patterns, when the system processes the input data for the upcoming event, then it should generate accurate predictions for the required inventory levels that include at least a 20% buffer to account for unexpected demand.
Assessment of user behavior during normal trading weeks prior to a book signing event.
Given access to user purchase history and browsing patterns, when the AI model analyzes this data, then it should produce a report of top 10 titles expected to sell out, with confidence intervals of 75% or higher.
A bookstore owner receives recommendations for stock adjustments based on AI analysis before a major holiday season.
Given the AI-driven recommendations provided, when the bookstore owner reviews the insights and adjusts stock levels, then the system should reflect these adjustments accurately in real-time across all sales channels without discrepancies.
Evaluating the performance of the AI demand forecasting model after implementing changes based on user feedback.
Given the implementation of model adjustments, when the bookstore assesses the accuracy of forecasts against actual sales post-event, then the forecast accuracy should meet or exceed 85% for all key titles predicted.
Integration of seasonal trends within the AI forecast model for upcoming book signing events and holiday periods.
Given the calendar input for seasonal events, when the system calculates expected demand, then it should incorporate seasonal variations and suggest inventory levels that reflect these trends accurately within a 10% margin of error.
Monitoring and reporting on inventory levels after an AI-driven prediction has been implemented for a book signing event.
Given the system operates during the signing event, when real-time inventory adjustments occur, then the report generated should show live data of stock levels relative to the predicted demand, ensuring no stockouts occur during peak times.
User-friendly Dashboard and Alerts
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User Story
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As a bookstore manager, I want an intuitive dashboard with alerts for low stock levels so that I can quickly address inventory issues before they become critical.
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Description
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This requirement focuses on creating a user-friendly dashboard that displays key inventory metrics, including stock levels, sales data, and notifications for low inventory items. Alerts will serve to inform the user of critical updates or actions that need to be taken, fostering better proactive management. The dashboard should be customizable to suit different user preferences, promoting efficient and effective inventory management across diverse user profiles.
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Acceptance Criteria
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User accesses the dashboard to view current stock levels and sales data during a busy book signing event.
Given the user is logged into the BookSync platform, when they access the dashboard, then they should see real-time stock levels and sales data updated without delay.
User customizes the dashboard to include specific inventory metrics that are most relevant to their business.
Given the user is on the dashboard, when they select customization options, then the dashboard should update to reflect their selected inventory metrics and layout preferences.
User receives an alert for low inventory items before a scheduled book signing event.
Given the user has set threshold levels for inventory alerts, when the stock of an item falls below this threshold, then the system should trigger a notification alerting the user of the low inventory status.
User utilizes the dashboard to make real-time decisions on restocking inventory based on the displayed sales analytics.
Given the user has access to sales data on the dashboard, when they analyze this data, then they should be able to make informed decisions regarding restocking within a 5-minute window.
User accesses the dashboard from a mobile device to check inventory metrics on-the-go.
Given the user is accessing the dashboard via a mobile device, when they log in, then the dashboard should be fully functional and display key inventory metrics in a mobile-friendly format.
User wants to understand the history of warning alerts for low inventory items displayed on the dashboard.
Given the user accesses the dashboard, when they click on the historical alerts section, then they should see a chronological list of past alerts with timestamps and affected items.
User attempts to access the dashboard during a network outage to test the application's offline capabilities.
Given the user is experiencing a network outage, when they attempt to access the dashboard, then the system should display a reliable offline message and offer data from the last successful sync.
Multi-channel Sales Integration
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User Story
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As a small publisher, I want to integrate my inventory management with all sales channels so that I can have a unified view of stock availability across platforms.
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Description
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This requirement ensures seamless integration with various sales channels such as online marketplaces, physical stores, and social media platforms. By enabling multi-channel sales, the feature allows for consistent inventory management across all platforms, facilitating accurate stock synchronization and improving overall sales performance. This is crucial for independent retailers who operate on multiple platforms to reach a broader audience and enhance their sales strategy.
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Acceptance Criteria
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Integration of sales data from multiple channels for a newly signed author event at an independent bookstore, allowing real-time visibility into stock levels during the event preparation phase.
Given that the sales data is coming from Amazon, eBay, and the bookstore's own website, when the author event approaches, then the inventory levels should automatically update to reflect any sales made through these channels, reducing manual stock checking to zero.
During a high-demand signing event, an independent bookstore needs to verify that stock levels are accurately reflected in real-time across all online platforms and brick-and-mortar locations.
Given that the signing event is taking place and records show an influx of purchases, when a book is sold in-store, then the inventory count on Amazon and eBay should also decrease by the same amount within five minutes.
The bookstore manager reviews sales performance after a popular author signing event to assess stock synchronization effectiveness and identify any issues encountered during the event.
Given that the author signing has concluded, when the manager reviews the sales report, then it should show synchronized stock levels across all platforms with zero discrepancies, and if discrepancies do exist, then detailed error logs should be available to analyze the cause.
Independent bookstores want to receive alerts for low stock levels of books that are tied to upcoming events, allowing them to restock timely before any potential stockouts occur.
Given that there are multiple signing events scheduled, when the inventory for any title associated with an event drops below a predefined threshold, then an automated alert should be sent to the bookstore manager via email and push notification.
The AI-driven recommendation system suggests additional titles for purchase based on real-time inventory levels during event signings.
Given that the automated inventory sync is functioning, when a user views the available titles for a signing event, then the system should recommend additional related titles based on current stock and historical sales trends.
Users need to easily configure the settings for multi-channel integration within BookSync to connect to their various sales platforms without technical assistance.
Given that a bookstore manager is setting up their BookSync account, when they navigate to the multi-channel integration settings, then there should be clear step-by-step prompts, and they should successfully connect to at least three sales channels without requiring additional help.
Promotional Campaign Generator
The Promotional Campaign Generator assists bookstores in creating targeted promotional campaigns for book signings. Users can easily generate marketing materials tailored for social media, email, and in-store displays, maximizing outreach efforts and attracting more attendees.
Requirements
Campaign Material Customization
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User Story
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As a bookstore owner, I want to easily create customized promotional materials for my book signings so that I can effectively attract more attendees and promote my events.
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Description
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The Promotional Campaign Generator must allow users to create and customize marketing materials for various platforms, including social media, email newsletters, and print displays. Users should be able to select templates, edit text, add images, and choose branding elements to ensure the materials effectively represent their bookstore's identity. This feature should streamline the marketing process, making it easier for bookstores to design appealing promotional content tailored to specific events, such as book signings or author meet-and-greets, ultimately boosting visibility and engagement.
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Acceptance Criteria
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Users select a template for a new promotional campaign for a book signing event.
Given the user accesses the Promotional Campaign Generator, when they select a template from the available options, then the selected template should be displayed in the customization area with editable fields for text and images.
Users edit the text fields in a chosen promotional campaign template.
Given the user is working on a specific template, when they change the text in any field, then the updated text should be immediately reflected in the preview area without requiring a page refresh.
Users add branding elements such as logos and color schemes to their promotional materials.
Given the user selects a branding option, when they upload a logo or select a color scheme, then the branding should be applied to the entire template, and the changes should be visible in the preview area.
Users save their customized promotional campaign for review and later use.
Given the user has finished customizing their promotional campaign, when they click the 'Save' button, then their campaign should be saved in the system with a confirmation message indicating successful saving.
Users generate downloadable marketing materials for a specific promotional campaign.
Given the user has finalized their promotional campaign, when they click the 'Download' button, then the system should generate a downloadable file of all campaign materials in the selected formats (PDF, PNG) without errors.
Users preview their promotional materials before finalizing.
Given the user is customizing their promotional materials, when they click on the 'Preview' button, then the complete promotional campaign should display in a separate window that accurately reflects all edits made.
Users receive help in customizing their promotional materials through tooltips and tutorials.
Given the user is on the customization page, when they hover over any customization option, then a tooltip should appear providing guidance on how to use that feature, and tutorials should be accessible for more complex questions.
Social Media Integration
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User Story
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As a bookstore owner, I want to share my promotional campaigns on social media with a single click so that I can engage a broader audience and increase attendance at my events.
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Description
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The system should have integrated features for sharing promotional campaigns directly to social media platforms like Facebook, Instagram, and Twitter. This will enable users to coordinate their marketing efforts across multiple channels seamlessly. The integration should include options for scheduling posts, tracking engagement metrics, and providing users with suggested best times for posting to maximize outreach impact. By leveraging social media, users can reach a wider audience and engage with potential attendees more effectively.
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Acceptance Criteria
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User shares a promotional campaign created within BookSync on Facebook to announce a book signing event.
Given a promotional campaign is created, When the user selects the Facebook sharing option, Then the post should be successfully created and visible on the user’s Facebook page with the appropriate campaign details.
User schedules a post for a promotional campaign to be shared on Instagram at a specific time and date.
Given a promotional campaign is created, When the user selects the Instagram scheduling option and specifies a date and time, Then the system should confirm the scheduled post and ensure it is posted automatically at the specified time.
User tracks engagement metrics for a promotional campaign shared on Twitter.
Given a promotional campaign is shared on Twitter, When the user accesses the engagement metrics section of the campaign, Then the system should display the number of impressions, likes, retweets, and comments accurately within a specified time frame.
User receives suggestions for optimal posting times for a promotional campaign.
Given a promotional campaign is created, When the user requests posting time suggestions, Then the system should analyze past engagement metrics and provide at least three recommended time slots that maximize outreach potential.
User integrates promotional campaign sharing with an existing email marketing platform.
Given an email marketing platform is connected to BookSync, When the user selects the email sharing option for a promotional campaign, Then the system should generate a formatted email that includes campaign details and links to the campaign’s social media posts.
User generates marketing materials for in-store displays for a book signing event.
Given a promotional campaign is created for an in-store event, When the user selects the in-store display option, Then the system should generate print-ready marketing materials including posters and handouts with accurate campaign details.
User successfully connects the promotional campaign generator to multiple social media accounts.
Given an independent bookstore operates accounts on multiple social media platforms, When the user links their Facebook, Instagram, and Twitter accounts to BookSync, Then the system should successfully confirm the connections and allow sharing across all linked accounts.
Event Tracking and Analytics
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User Story
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As a bookstore owner, I want to track the performance of my promotional campaigns so that I can refine my marketing strategies based on actual engagement results.
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Description
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The Promotional Campaign Generator must include tracking and analytics capabilities to monitor the performance of campaigns. Users should have access to metrics such as the number of views, clicks, and RSVPs generated from their promotional efforts. This data will not only help users evaluate the effectiveness of their campaigns but also inform future marketing strategies, allowing for continuous improvement and optimization of engagement tactics based on real-time feedback.
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Acceptance Criteria
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As a bookstore owner, I want to track the number of views each promotional campaign receives, so I can understand its reach and effectiveness in attracting interest prior to the event.
Given a promotional campaign has been launched, when I access the campaign analytics dashboard, then I should see the total number of views recorded for that campaign, displayed in real-time.
As a marketing manager, I want to track the click-through rate (CTR) of the links included in my promotional materials, so I can measure user engagement and the effectiveness of my calls to action.
Given promotional materials have been distributed, when I analyze the campaign metrics, then the analytics dashboard should show the number of clicks on each link and calculate the CTR based on the views.
As an independent author, I want to assess the response to my book signing events by tracking RSVPs generated from my promotional campaigns, allowing me to plan accordingly.
Given a promotional campaign is published, when users RSVP via the provided link, then the analytics dashboard should accurately reflect the total number of RSVPs collected for that campaign.
As a librarian, I want to review the overall engagement metrics from my promotional campaigns to inform future marketing strategies and improve outreach.
Given multiple promotional campaigns have been executed, when I access the comprehensive performance report, then I should see aggregated metrics, including total views, total clicks, and total RSVPs for all campaigns over a specified period.
As a bookstore staff member, I want to be able to filter campaign performance data by date range, so I can analyze trends over specific periods.
Given I am in the analytics dashboard, when I select a date range filter, then the displayed metrics should update to reflect the performance data of campaigns within that selected time frame.
As a marketing consultant, I want to export the analytics data from my promotional campaigns to share with my team, allowing for collaborative review and strategy development.
Given I am viewing the campaign metrics, when I click the export button, then I should receive a downloadable file containing all relevant performance data in a readable format (e.g., CSV, Excel).
As a user, I want to receive real-time notifications for significant changes in campaign metrics, so I can react quickly to any declines or improvements during the campaign.
Given a promotional campaign is active, when there is a significant change in views, clicks, or RSVPs, then I should receive an automatic alert via email or in-app notification with the updated statistics.
Email Marketing Integration
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User Story
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As a bookstore owner, I want to send personalized promotional emails using my existing email marketing platform so that I can effectively reach targeted customers and improve attendance at my book signings.
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Description
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The feature should allow users to connect their email marketing platforms (such as Mailchimp or Constant Contact) to the Promotional Campaign Generator. This will enable users to send out newsletters and promotional emails directly from the platform, ensuring a cohesive marketing approach. Users should be able to segment their mailing lists based on customer preferences or event types to further personalize communications and increase engagement rates.
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Acceptance Criteria
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User connects their Mailchimp account to the Promotional Campaign Generator.
Given that the user is logged into BookSync and selects the option to integrate with Mailchimp, when they successfully authorize the connection, then their Mailchimp account should be linked and accessible within BookSync, displaying their mailing lists.
User segments their mailing list based on customer preferences.
Given that the user has connected their email marketing platform, when they access the segmentation feature, then they should be able to filter and segment their mailing list based on predefined customer preferences or selected event types without errors.
User creates and sends a promotional email using the platform.
Given that the user has set up their email marketing integration and selected a segmented mailing list, when they create a promotional email and hit 'send', then the email should be dispatched to all recipients in the chosen segment, confirmed by a success message.
User can access emails sent from the Promotional Campaign Generator.
Given that the user has sent promotional emails from BookSync, when they navigate to the 'Sent Emails' section, then they should see a list of all emails sent along with their statuses and analytics showing open and click rates.
User updates their email marketing platform account settings within BookSync.
Given that the user is on the settings page for their email marketing integration, when they make changes to their account settings and save, then the new settings should be successfully updated and saved without any issues.
User receives an error when trying to connect an unsupported email marketing platform.
Given that the user attempts to connect an email marketing platform that is not supported, when they try to authorize the connection, then they should receive a clear error message indicating that the platform is not supported and guidance for supported platforms.
Template Library
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User Story
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As a bookstore owner, I want to access a library of professional templates for promotional materials so that I can save time while ensuring high-quality marketing outputs for my events.
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Description
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The system should include a library of pre-designed templates tailored for different types of promotional events. This library should encompass various styles and formats (e.g., festive, formal, casual) and be categorized by event type, enabling users to select a design quickly that fits their needs. Templates should also offer customization options, so users can adjust elements to match their branding while saving time in the campaign creation process.
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Acceptance Criteria
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Library user wants to create a promotional campaign for a book signing event and needs to select a template from the template library.
Given the user is on the Promotional Campaign Generator, when they navigate to the template library, then they should see a variety of pre-designed templates categorized by event type, styles, and formats.
A user selects a template for a casual event and wants to customize certain elements such as colors, text, and images to match their branding.
Given the user selects a casual template, when they access the customization options, then they should be able to modify colors, text, and images to fit their branding preferences.
A user is browsing the template library and wants to filter templates by specific categories like 'Festive' or 'Formal'.
Given the user is viewing the template library, when they apply a filter for 'Festive', then they should only see templates categorized under 'Festive' events.
A user has successfully customized a selected template and wants to save it for future use.
Given the user has completed their customizations, when they click on the 'Save Template' button, then the customized template should be stored in their personal library for future access.
A user is new to the system and wants to learn how to use the template library effectively.
Given the user accesses the template library for the first time, when they click on the 'Help' section, then they should see a tutorial or guide explaining how to use the template library and its features.
A user wants to ensure that the templates in the library are available for different promotional events throughout the year.
Given the user views the template library, when they browse through the templates, then they should find templates that are relevant for various holidays and seasonal events throughout the calendar year.
User Feedback Mechanism
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User Story
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As a user of BookSync, I want to provide feedback on the Promotional Campaign Generator so that I can contribute to its improvement and ensure it meets my marketing needs.
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Description
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A feedback mechanism should be implemented to gather insights from users on the effectiveness of the Promotional Campaign Generator features. This could include surveys or ratings post-campaign, aimed at collecting user experiences and suggested improvements. The feedback will help prioritize future enhancements and ensure that the tool evolves to better meet user needs and expectations, ultimately leading to better user satisfaction and retention.
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Acceptance Criteria
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User accesses the Promotional Campaign Generator, creates a campaign, and completes the feedback survey after the campaign ends.
Given the user has created a campaign, when the campaign ends, then the user should be prompted to complete a feedback survey that captures their experience and suggestions for improvement.
Users can view previously completed campaigns and their associated feedback for analysis.
Given the user is viewing past campaigns, when selecting a campaign, then the user should see a summary of feedback received, including overall ratings and specific comments.
Users receive an automated notification after the campaign concludes, encouraging them to provide feedback on the Promotional Campaign Generator.
Given a user has run a campaign, when the campaign is marked as complete, then an automated email should be sent reminding the user to fill out the feedback survey.
The feedback survey collects ratings and comments effectively without errors or data loss.
Given the user submits the feedback survey, when the form is completed, then all entered data should be accurately saved in the system without errors and be accessible for analysis.
The feedback mechanism allows users to edit their submitted feedback within a specific time frame.
Given a user has submitted feedback, when within 24 hours of submission, then the user should have the ability to edit their feedback and resubmit it without generating duplicates.
Administrators can analyze gathered feedback to identify trends and areas for improvement in the Promotional Campaign Generator.
Given feedback has been collected, when administrators access the feedback analysis dashboard, then they should see visualizations of trends, including common themes and average ratings across campaigns.
Users must be informed of privacy measures regarding the data collected through the feedback mechanism.
Given the user is about to fill out the feedback survey, when they view the survey, then they should see a brief statement outlining how their feedback will be used and assurances regarding data privacy.
Audience Feedback Collection
This feature allows bookstores to gather feedback from attendees through post-event surveys, assessing their experiences and interactions during book signings. By analyzing this feedback, bookstores can refine future events and strengthen their connection with readers.
Requirements
Survey Creation Tool
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User Story
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As a bookstore manager, I want to create customizable surveys for event attendees so that I can gather specific feedback on their experiences and improve future events.
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Description
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The Survey Creation Tool allows bookstores to easily create customized post-event surveys for attendees of book signings and literary events. This tool provides an intuitive interface to design questions, choose from various formats (multiple choice, open-ended, etc.), and deploy surveys via email or embedded links. By integrating this tool with the BookSync platform, businesses can streamline the collection of valuable feedback without requiring additional software. This will enable bookstores to gain insights into customer satisfaction, event effectiveness, and areas for improvement, ultimately fostering stronger connections with their audience and enhancing future events.
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Acceptance Criteria
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Post-Event Survey Creation and Customization
Given a bookstore user is logged into the BookSync platform, When they access the Survey Creation Tool, Then they should be able to create a new survey with customizable questions including multiple choice and open-ended formats.
Survey Deployment via Email and Links
Given a completed survey is created, When the bookstore user chooses to deploy the survey, Then the survey should be successfully sent via email to all event attendees and also be available through a unique, shareable link.
Response Collection and Analysis
Given survey responses have been received, When the bookstore user accesses the Survey Results Dashboard, Then they should see a summary of responses with both quantitative data (e.g., averages for multiple choice questions) and qualitative insights (e.g., full responses to open-ended questions).
Integration with BookSync Platform
Given that the Survey Creation Tool is added to the BookSync platform, When a bookstore user utilizes the tool, Then it should seamlessly integrate with the inventory management processes without causing delays or errors.
User Accessibility and Interface Usability
Given a user of varying technical skills is using the Survey Creation Tool, When they navigate the tool, Then they should find the interface intuitive and easy to use, preventing the need for additional training or support.
Feedback Loop for Future Events
Given the surveys have been collected and analyzed, When the bookstore user reviews the data, Then they should be able to identify specific areas for improvement and actionable insights to enhance future events based on guest feedback.
Feedback Analysis Dashboard
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User Story
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As a bookstore owner, I want to view a dashboard that analyzes feedback from events so that I can quickly identify what worked well and what needs improvement.
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Description
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The Feedback Analysis Dashboard aggregates and analyzes collected surveys to provide actionable insights for bookstores. It uses data visualization techniques to highlight key metrics such as average ratings, sentiment analysis of open-ended responses, and trends over time. This dashboard not only saves time by automatically generating reports but also aids in identifying common themes in feedback, allowing management to make informed decisions regarding future events and initiatives. Integrating this capability directly into the BookSync platform enhances user experience by centralizing all event data in one location.
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Acceptance Criteria
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Post-event feedback collection from attendees after a book signing event.
Given that the feedback collection feature is deployed, when an event has concluded, then attendees should receive a survey within 24 hours to assess their experience, with a completion rate of at least 50%.
Visual representation of feedback metrics in the dashboard for management use.
Given that feedback has been collected, when the dashboard is accessed by an authorized user, then it should display visualizations such as bar graphs for average ratings, sentiment analysis pie charts, and trends over time without errors, and in under 3 seconds.
Identification of common themes from open-ended feedback responses.
Given that open-ended feedback responses are present, when the dashboard runs the analysis, then it should categorize responses into at least three prevalent themes, displayed clearly with supporting examples from the dataset.
Automated report generation for bookstore management to review event success.
Given that a feedback analysis has been completed, when the management requests a report, then the dashboard should generate an automated report summarizing key metrics and insights within 5 minutes.
Integration of feedback analysis into BookSync platform for centralized data access.
Given that the feedback analysis dashboard is integrated, when a user logs into the BookSync platform, then they should be able to navigate directly to the feedback analysis dashboard from the main menu.
User-friendly interface for non-technical bookstore staff to access feedback data.
Given that the dashboard is designed for use by bookstore staff, when staff members access the dashboard, then they should find it intuitive and requiring no more than two clicks to access any major report or metric.
Real-time synchronization of feedback metrics to maintain updated data integrity.
Given that new feedback is submitted, when the dashboard is refreshed, then it should reflect real-time updates to all displayed metrics without needing to reload the page.
Event Feedback Notifications
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User Story
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As a staff member at a bookstore, I want to receive notifications when customers submit feedback so that I can engage with them promptly and enhance their satisfaction.
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Description
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Event Feedback Notifications provide real-time alerts to bookstore staff when attendees submit their feedback. This functionality allows for immediate engagement with customers, such as follow-up communication thanking them for their participation or addressing any concerns raised. Notifications can be configured to be sent via email or in-app alerts, feeding into the business's customer engagement strategy. By ensuring prompt responses to feedback, bookstores can improve customer relations and demonstrate their commitment to customer satisfaction, ultimately leading to higher customer retention and loyalty.
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Acceptance Criteria
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Event Feedback Notifications for a Book Signing Event
Given a feedback form is submitted by an attendee after the book signing event, When the feedback is submitted, Then the bookstore staff should receive an email notification within 5 minutes of the submission.
In-App Notification for Feedback Submission
Given an attendee has provided feedback through the in-app survey, When the feedback is successfully submitted, Then an in-app notification should be displayed to the bookstore staff indicating new feedback has been received.
Follow-Up Communication after Feedback Submission
Given feedback has been received from an attendee, When the bookstore staff accesses the feedback system, Then they should be able to view the feedback summary and initiate follow-up communication within 24 hours of receipt.
Custom Notification Settings Configuration
Given a bookstore administrator wants to configure notification preferences, When they access the notification settings, Then they should be able to enable or disable email and in-app notifications to suit their preference.
Tracking Feedback Response Times
Given feedback notifications have been triggered, When the store staff responds to feedback, Then the system should log the response time to ensure it is within the defined responsiveness goal of 24 hours.
Response Acknowledgment to Customers
Given an attendee receives a follow-up response from the bookstore, When the response is sent, Then the customer should receive a notification indicating their feedback has been acknowledged and addressed.
Analytics on Feedback Submission Metrics
Given the feedback collection feature is used, When the bookstore reviews event performance, Then there should be available analytics showing the number of feedback submissions and average response times to ensure continuous improvement.
Post-Event Reporting
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User Story
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As an event coordinator, I want to receive detailed reports after each event so that I can evaluate success and implement improvements for future events.
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Description
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The Post-Event Reporting feature generates comprehensive reports based on survey data collected from event attendees. Reports can be scheduled to run automatically after each event and include metrics such as attendance rates, average feedback ratings, and key insights drawn from survey responses. This feature supports continuous improvement by allowing bookstores to track performance trends over time and assess the impact of changes made from previous feedback. The integration with other analytical tools within the BookSync ecosystem ensures that all relevant data is readily accessible for deeper analysis.
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Acceptance Criteria
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Post-event reports are generated automatically at the end of each book signing event, ensuring timely access to feedback for analysis.
Given that the event has concluded, when the scheduled reporting time occurs, then a report should be generated and stored in the system with all relevant metrics populated correctly.
The generated reports include attendance rates, ensuring bookstores can measure participant engagement for each event.
Given the event's survey data is available, when the report is generated, then it must include a calculated attendance rate that matches the number of attendees surveyed.
Feedback ratings collected from attendees are effectively analyzed and presented in the report to highlight overall satisfaction levels.
Given that feedback data is available, when the report is generated, then it must include an average feedback rating calculated from all responses along with a graphical representation of satisfaction levels.
Key insights derived from survey responses are summarized effectively to provide actionable recommendations for future events.
Given survey responses have been consolidated, when the report is generated, then it must feature a section summarizing key insights and suggested improvements based on the collected feedback.
The reporting feature integrates seamlessly with other analytical tools in BookSync, ensuring all data is synchronized for comprehensive analysis.
Given multiple analytics tools are available within BookSync, when the report is generated, then it must allow for data export or direct integration with at least one analytical tool to support deeper insights.
Bookstores can schedule reports at customized intervals after each event, ensuring flexibility in reporting needs.
Given the user specifies a scheduling interval, when setting up the post-event reporting feature, then the system must allow users to select from at least three different scheduling options (daily, weekly, monthly) for report generation.
Multi-Channel Feedback Collection
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User Story
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As a marketing director, I want to collect feedback from various channels so that I can better understand customer sentiment and improve our outreach strategies.
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Description
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The Multi-Channel Feedback Collection feature provides bookstores the ability to gather feedback from multiple platforms and channels, including social media, email newsletters, and their website. This adds an extra layer of insight as customers can provide their opinions in various ways, increasing the likelihood of response and engagement. By capturing feedback from diverse sources, bookstores gain a holistic understanding of audience sentiments, which aids in creating better event strategies and marketing campaigns. This feature will be integrated seamlessly into the existing BookSync framework.
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Acceptance Criteria
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Gathering Feedback from Social Media Following an Event
Given that the bookstore has an active social media presence, when an event ends, then a feedback post should be published on all social media platforms with a link to the survey, and at least 50 responses should be collected within 48 hours.
Collecting Feedback via Email Newsletter
Given that the bookstore has an established email newsletter list, when an event concludes, then an email containing a survey link should be sent within 24 hours, and at least a 20% open rate and 10% response rate should be achieved within one week.
Website Feedback Form Integration
Given that the bookstore’s website has a dedicated feedback section, when an event occurs, then the feedback form should be easily accessible and must log at least 30 submissions within a week of the event.
Analyzing Feedback from Multiple Channels
Given that feedback is collected from social media, email, and the website, when the feedback analysis is performed, then the results should show a minimum of 75% positive sentiment regarding the events in the analysis report.
Ensuring Feedback Discrepancies Are Addressed
Given that feedback is collected from various platforms, when discrepancies in feedback ratings arise, then a report must be generated explaining at least three strategies to address the issues identified within one week.
User Engagement on Feedback Channels
Given that multiple feedback channels are available, when users engage with the feedback opportunities, then at least 100 unique users must participate across all channels within two weeks of the event.
Facilitating Easy Access to Feedback for Attendees
Given that an event has taken place, when attendees attempt to provide feedback, then all channels must function correctly without any technical issues, and a user satisfaction rating of at least 90% should be collected regarding the feedback process in post-event analysis.