EcoLink

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Product Details

Name

EcoLink

Tagline

Connect. Optimize. Sustain.

Sustainability Sarah

Name: Sustainability Sarah
Description: Sustainability Sarah is a mid-level manager at a manufacturing company, deeply passionate about implementing green processes in her workplace. She actively engages with EcoLink to monitor the company's waste footprint and collaborate with other departments to achieve sustainability goals. Her typical day involves reviewing sustainability metrics, coordinating with waste haulers, and participating in the community forum for best practices. Sarah embodies the ever-increasing push for corporate responsibility, making her an influential advocate for eco-friendly practices.
Demographics: Age: 34, Gender: Female, Education: Bachelor's degree in Environmental Science, Occupation: Sustainability Manager, Income Level: $70K - $85K
Background: Growing up in a family of environmental activists, Sarah developed a passion for sustainability early on. She pursued a degree in Environmental Science and began her career as an intern in a CSR department for a large corporation. Over the years, she climbed the corporate ladder in various roles, consistently advocating for sustainable practices. In her spare time, Sarah enjoys gardening and volunteering for local environmental nonprofits.
Psychographics: Values sustainability and corporate responsibility, believes in the power of community collaboration, motivated by a desire to create lasting environmental change. Interests include local green initiatives, gardening, and eco-friendly living.
Needs: Access to real-time data on waste management and recycling, easy-to-use tools for tracking company's sustainability metrics, and support from like-minded professionals.
Pain: Frustrated by the lack of cooperation and transparency among departments regarding waste management, struggles to influence decisions in a hierarchical corporate structure, faces challenges in finding credible information for sustainability practices.
Channels: Uses online platforms such as LinkedIn for professional networking, participates in sustainability webinars, and engages with eco-focused social media groups. Also visits local community events and workshops.
Usage: Interacts with EcoLink on a daily basis, utilizing the dashboard for daily metrics and collaborating in the community forum for bi-weekly discussions about best practices.
Decision: Her decision-making is influenced by data-driven insights from EcoLink, peer recommendations from the community forum, and the need to comply with corporate sustainability goals.

Logistics Larry

Name: Logistics Larry
Description: Logistics Larry is the operations director at a growing e-commerce company, focused on optimizing supply chain efficiency while minimizing the environmental impact. He integrates EcoLink to streamline waste management processes and improve collaborations with waste haulers. Larry's workday alternates between managing logistics and engaging with EcoLink for sustainability performance evaluations.
Demographics: Age: 42, Gender: Male, Education: MBA in Logistics and Supply Chain Management, Occupation: Operations Director, Income Level: $90K - $120K
Background: Raised in a family that owned a small shipping business, Larry was always exposed to the complexities of logistics and operations. After obtaining an MBA, he worked with several logistics companies before securing his current role in a successful e-commerce firm. Outside of work, Larry enjoys hiking and participating in eco-friendly initiatives within the community.
Psychographics: Values efficiency and sustainability, motivated by a desire to impact the environment positively, and committed to innovation in logistics. Interested in emerging technologies in supply chain and sustainability.
Needs: Efficient waste tracking solutions, insights on optimizing waste hauler schedules, and access to collaborative tools with waste management partners.
Pain: Struggles with the miscommunication between logistics and waste management teams, experiences delays due to inefficient waste pickup schedules, and is frustrated by the lack of actionable metrics on waste reduction.
Channels: Relies on industry-specific forums and logistics magazines, participates in LinkedIn discussions, and attends trade shows specializing in supply chain solutions.
Usage: Uses EcoLink several times a week to monitor waste collection schedules and check on sustainability metrics, collaborates with other users during monthly team meetings.
Decision: Factors influencing Larry's decisions include operational efficiency data from EcoLink, cost-benefit analyses for waste management improvements, and recommendations from industry peers.

Compliance Cathy

Name: Compliance Cathy
Description: Compliance Cathy is a regulatory expert at a medium-sized food processing firm, tasked with ensuring that the company adheres to waste management regulations. She utilizes EcoLink to maintain compliance with waste disposal laws and track relevant metrics. Her daily tasks involve reviewing regulatory updates and ensuring that the company follows sustainable practices.
Demographics: Age: 36, Gender: Female, Education: Juris Doctor (JD) with a focus on Environmental Law, Occupation: Compliance Officer, Income Level: $75K - $95K
Background: With a background in law, Cathy began her career working for an environmental NGO before transitioning into corporate compliance. She is passionate about using her legal knowledge to foster sustainability in the corporate sector. Cathy enjoys paddle boarding and participating in local clean-up events.
Psychographics: Values integrity and responsibility, motivated by professional ethics and environmental stewardship, and interested in legal developments in environmental policy.
Needs: Need for reliable real-time tracking of compliance regulations, simplified reporting tools, and consistent updates on current waste management laws.
Pain: Wrestles with constantly evolving regulations that can be hard to track, faces challenges in communicating compliance needs across departments, and is frustrated with outdated compliance tracking methods.
Channels: Regularly visits regulatory websites for updates, engages with professional legal networks online, and participates in seminars on compliance and environmental law.
Usage: Utilizes EcoLink daily to monitor compliance metrics and generate reports for management, collaborates with other compliance professionals through the EcoLink forum once a month.
Decision: Her decisions are influenced by the accuracy of regulatory data presented in EcoLink, recommendations from legal peers, and best practices from the EcoLink community.

Data-Driven Dan

Name: Data-Driven Dan
Description: Data-Driven Dan is a data analyst focused on metrics related to sustainability and waste management performance. His primary engagement with EcoLink revolves around analyzing trends and generating reports for the management team. Dan's analytical mindset drives him to find actionable insights that can improve the company’s sustainability efforts.
Demographics: Age: 29, Gender: Male, Education: Master's in Data Science, Occupation: Operations Analyst, Income Level: $60K - $75K
Background: Dan grew up fascinated by numbers and data, leading him to pursue a degree in Data Science. Starting his career as an intern analyzing consumer preferences, he transitioned into sustainability analytics due to a growing interest in environmental issues. Dan enjoys coding and participating in hackathons in his spare time.
Psychographics: Values data accuracy and stakeholder accountability, motivated by a desire for continuous improvement, and passionate about sustainability metrics and analytics. Interested in innovative approaches to data visualization.
Needs: Access to comprehensive data analytics tools for sustainability, detailed metrics on waste generation and recycling rates, and the ability to share insights seamlessly with stakeholders.
Pain: Frustrated with siloed data systems that complicate analysis of sustainability performance, struggles to convince upper management to prioritize sustainability initiatives based on data, and faces challenges in accessing historical waste data for trends analysis.
Channels: Uses analytics-focused platforms and professional forums, engages in online communities for data scientists, and attends webinars related to sustainability metrics.
Usage: Logs on to EcoLink daily to pull various reports and analyze trends, presents findings to management bi-weekly, and occasionally collaborates in the EcoLink community forum for insights.
Decision: Dan's decisions are driven by data trends from EcoLink, the need for actionable recommendations, and ethical considerations aligned with the company’s commitment to sustainability.

Community Claire

Name: Community Claire
Description: Community Claire is an active member of her local environmental advocacy group and uses EcoLink to connect with other organizations. Claire focuses on sharing knowledge about sustainable practices and engaging her community in eco-friendly behaviors. She's passionate about fostering collaboration and combating climate change at the local level.
Demographics: Age: 45, Gender: Female, Education: Bachelor's in Environmental Studies, Occupation: Community Organizer, Income Level: $50K - $65K
Background: Claire’s interest in the environment stems from a childhood spent exploring nature with her parents. After college, she dedicated her career to community organizing and advocacy with a focus on sustainability. Claire enjoys nature hikes and leading workshops on composting and recycling for local schools.
Psychographics: Values community involvement and grassroots movements, motivated by a strong sense of social responsibility and environmental activism, interested in local foods and sustainable practices.
Needs: Networking opportunities with other community organizations, access to resources for educational workshops, and a platform to share success stories and best practices.
Pain: She faces challenges in coordinating collaborations with other organizations, often struggles to find reliable information on sustainability, and experiences difficulties in engaging the community in eco-initiatives.
Channels: Utilizes social media platforms for community outreach, attends local environmental meetings, and engages with EcoLink’s community forum to share experiences and resources.
Usage: Engages with EcoLink several times a week to participate in discussions, share resources, and collaborate with other community advocates.
Decision: Claire's decisions are influenced by insights from EcoLink’s user community, success stories shared by peers, and data on local waste management impacts.

Product Ideas

WasteWise Notifications: WasteWise Notifications is an intelligent alert system integrated into EcoLink that sends real-time updates to users about their waste collection schedules, recycling opportunities, and compliance deadlines. This feature ensures that businesses can stay on top of their waste management responsibilities with minimal effort, fostering proactive sustainability practices.
EcoLink Marketplace: The EcoLink Marketplace is an online platform within EcoLink that connects businesses with eco-friendly product suppliers, service providers, and technology partners. Businesses can discover and purchase sustainable products while forming partnerships that lead to reduced waste and greener operational practices, ultimately enhancing their sustainability journey.
Sustainability Scorecard: The Sustainability Scorecard is a customizable dashboard feature within EcoLink that allows businesses to track, gauge, and benchmark their sustainability metrics against industry standards. Users can visualize their progress towards eco-friendly goals, encouraging continuous improvement and accountability.
Green Certifications Portal: The Green Certifications Portal provides users access to resources, guidelines, and application processes for obtaining eco-certifications relevant to their industry. This feature simplifies the path to becoming certified, motivating businesses to enhance their sustainability practices and boost their reputation.
Community Challenges Feature: The Community Challenges Feature enables users to participate in sustainability challenges, fostering friendly competition among businesses within the EcoLink community. By tracking their progress and sharing successes, participants can inspire one another, driving collective efforts towards sustainability goals.

Product Features

Smart Schedule Alerts

Smart Schedule Alerts provide users with automatic notifications about upcoming waste collection dates, ensuring they remember crucial pickups. By sending reminders well in advance, this feature reduces the risk of missed collections and helps businesses maintain a cleaner, more organized environment.

Requirements

Notification Preferences Management

User Story: As a business owner, I want to customize my notification preferences for waste collection alerts so that I receive reminders in a way that suits my schedule and avoids overwhelming me with messages.
Description: This requirement involves providing users with the ability to customize their notification preferences for Smart Schedule Alerts. Users will be able to select how they want to receive alerts (e.g., via email, SMS, or mobile push notifications) and specify the timing of these alerts (e.g., 1 day prior, 3 days prior). This functionality enhances user engagement by allowing users to tailor their alert settings to their comfort and workflow, ensuring that they don’t miss out on important waste collection reminders while minimizing notification fatigue. Furthermore, it seamlessly integrates into EcoLink's user dashboard, enabling a cohesive and user-friendly experience.
Acceptance Criteria: User Customizes Notification Preferences for Waste Collection Alerts

Given the user is logged into their EcoLink account, when they access the notification preferences section, then they should be able to select at least one preferred notification method (email, SMS, or mobile push notification) and specify timing for alerts.

User Receives Alerts as per Their Selected Preferences

Given the user has set their notification preferences, when a waste collection date is approaching, then the user should receive reminders through the chosen methods and timing correctly set (e.g., 1 day prior, or 3 days prior).

User Modifies Notification Preferences Successfully

Given the user is on the notification preferences management page, when they change their selected notification method or timing and save the changes, then the new preferences should be reflected immediately in the system without error.

User Sees a Confirmation Message After Updating Preferences

Given the user modifies their notification preferences successfully, when they save the updated preferences, then they should receive a confirmation message indicating that their preferences have been updated successfully.

User Views Current Notification Preferences

Given the user is logged into their EcoLink account, when they navigate to the notification preferences section, then they should see a summary of their current notification methods and timings clearly displayed.

User Cancels Notifications and Receives a Feedback Confirmation

Given the user has opted to cancel all notifications, when they confirm the cancellation, then they should receive a feedback confirmation that notifications have been successfully disabled.

System Handles Invalid Notification Preferences Gracefully

Given the user attempts to save an invalid notification preference (e.g., no method selected), when they try to save, then the system should prompt an error message indicating the need to select at least one valid notification method before proceeding.

Recurring Collection Schedule Integration

User Story: As a facilities manager, I want to set up recurring waste collection schedules so that I don’t have to manually enter collection dates each time, ensuring consistent reminders without effort.
Description: This requirement outlines the integration of recurring collection schedules into the Smart Schedule Alerts feature. Users will have the capability to set up recurring schedules for regular waste collection, ensuring that they receive consistent alerts based on their chosen frequency (e.g., weekly, bi-weekly). This functionality not only keeps the users informed about upcoming pickups but also reduces the manual effort needed to track collection dates, thereby enhancing operational efficiency. The integration will provide seamless synchronization with the waste haulers' schedules, ensuring accurate and timely alerts.
Acceptance Criteria: User sets up a weekly collection schedule for waste management through EcoLink.

Given the user has access to the Smart Schedule Alerts feature, When they set a weekly collection schedule for waste pickup, Then the system must send an alert 48 hours prior to each collection date and successfully sync with the waste hauler's schedule.

User modifies an existing collection schedule from weekly to bi-weekly.

Given the user has an active weekly collection schedule, When they change the frequency to bi-weekly, Then the system must update the schedule and send a confirmation alert showing the updated collection dates within 24 hours.

User tries to set a collection schedule outside of the available options.

Given the user is setting up a collection schedule, When they attempt to select an invalid frequency (e.g., monthly for a service that only supports weekly or bi-weekly), Then the system must display an error message indicating the frequency is not supported and prompt the user to select a valid option.

User receives a reminder notification for an upcoming waste collection based on their preset schedule.

Given the user has set up a recurring collection schedule, When the scheduled collection date arrives, Then the user must receive a notification alerting them to the upcoming waste pickup at least 48 hours in advance.

User assesses the accuracy of their collection schedule against the waste hauler's timetable.

Given the user has created a collection schedule in EcoLink, When they review the scheduled collection dates, Then the dates must match the waste hauler's official pickup schedule without discrepancies.

User opts to receive a summary of their collection schedule via email.

Given the user has set up an email notification preference, When they request a summary of their collection schedule, Then they must receive an email detailing the upcoming pickups and corresponding alerts for the next month within 24 hours.

User interacts with the community forum to seek advice on collection schedule optimization.

Given the user is active in the EcoLink platform, When they post a question regarding optimizing collection schedules in the community forum, Then they should receive responses from other users or EcoLink support within 48 hours.

User Activity Dashboard for Alerts

User Story: As a user, I want to see a dashboard that shows me my upcoming waste collection alerts and past activities so that I can easily track my waste management schedule and stay organized.
Description: This requirement entails the development of an activity dashboard that displays users’ upcoming alerts, past collections, and changes made to their schedule preferences. Users will be able to visualize their scheduled waste collection activities at a glance, which helps them manage their organizational tasks more effectively. This dashboard relays critical information concerning missed alerts or modifications so that users remain aware of their waste management plans. Integrating this feature into the EcoLink platform reinforces transparency and fosters better planning around waste management activities.
Acceptance Criteria: User wants to quickly view upcoming waste collection alerts on their dashboard to prepare for the next pickup.

Given the user is logged into their EcoLink account, when they navigate to the User Activity Dashboard, then they can see a list of upcoming waste collection alerts displayed prominently with the date and time of each collection.

User has missed a waste collection and wants to check what went wrong via the dashboard.

Given the user is logged into their EcoLink account, when they access the User Activity Dashboard, then they can see a section labeled 'Missed Alerts' that details the date and reason for any missed collections.

User has made changes to their waste collection schedule preferences and wants to verify that those changes are reflected in their dashboard.

Given the user has updated their schedule preferences, when they refresh the User Activity Dashboard, then the changes should be visible in the 'Recent Activity' section, including the new collection dates and adjusted preferences.

User wants to view their past waste collection activities to analyze trends in waste management.

Given the user is logged into their EcoLink account, when they select the 'Past Collections' tab in the User Activity Dashboard, then they can see a chronological list of past waste collections complete with dates and any applicable notes.

User receives a notification alert before a scheduled waste collection and wants to confirm that the alert is correct via the dashboard.

Given the user receives a notification alert, when they check the User Activity Dashboard, then the upcoming waste collection should match the details provided in the alert notification, including date, time, and type of waste.

User wants to track their interactions with the alert system over time to improve waste management practices.

Given the user accesses the User Activity Dashboard, when they navigate to the 'Alert Interaction History' section, then they should be able to view a log of all alerts received, including read/unread status and response actions taken.

Recycling Opportunity Alerts

Recycling Opportunity Alerts notify users about local recycling programs and initiatives relevant to their waste materials. This feature empowers businesses to take advantage of new recycling avenues, encourages responsible waste disposal, and enhances their sustainability efforts by maximizing recycling potential.

Requirements

Local Recycling Program Integration

User Story: As a small business owner, I want to receive notifications of local recycling programs so that I can dispose of my waste responsibly and contribute to sustainability efforts.
Description: This requirement involves integrating a database of local recycling programs into the EcoLink platform. The integration will automatically pull in data about various local recycling initiatives, including their operational schedules, accepted materials, and any special instructions for businesses. This real-time connection will ensure users have the most current information on recycling opportunities available in their area, fostering compliance and sustainability.
Acceptance Criteria: User accesses the EcoLink platform and navigates to the Recycling Opportunity Alerts feature to view local recycling programs available in their area.

Given a user is logged into the EcoLink platform, when they navigate to the Recycling Opportunity Alerts section, then the system should display a list of local recycling programs relevant to their current location, along with details such as accepted materials and operational schedules.

A business user receives a notification about a new local recycling program through the EcoLink platform.

Given a new local recycling program is integrated into the database, when the program meets the user's specified waste material criteria, then the user should receive a real-time alert via email and on the EcoLink dashboard.

User wants to filter recycling programs by specific materials they are interested in recycling.

Given the user is viewing the list of recycling programs, when they apply a filter for specific materials, then only the recycling programs that accept those materials should be displayed in the user interface.

The user checks for updates on recycling programs after the initial integration of the database.

Given the local recycling program database is integrated, when the user checks for updates after 24 hours, then the system should refresh the data and display any new or updated recycling programs.

User looks for special instructions related to a recycling program.

Given a user is viewing details about a specific recycling program, when they click on 'View Special Instructions', then the system should display any special handling or processing requirements for that program clearly.

An admin updates the database with a new local recycling program that becomes available.

Given an admin is updating the local recycling program database, when they submit the new program's details, then the program should appear in the Recycling Opportunity Alerts for all relevant users immediately after the update.

User Notification System

User Story: As a sustainability manager, I want to receive immediate alerts about new recycling initiatives, so that I can quickly inform my team and adjust our waste management practices accordingly.
Description: Design and implement a user notification system that alerts businesses when new local recycling programs or opportunities emerge. This system will utilize email and in-app notifications to ensure that users are promptly informed about relevant opportunities based on their specific waste materials. Timely notifications will help businesses adapt quickly and maximize their recycling initiatives.
Acceptance Criteria: User receives a notification when a recycling program relevant to their waste material becomes available in their local area.

Given a user has registered their waste materials, When a new local recycling program is announced, Then the user receives an email and in-app notification within 24 hours of the announcement.

User is able to customize notification preferences for different types of waste materials.

Given a user accesses the notification settings, When they select different waste materials, Then they can enable or disable notifications for each type without affecting other settings.

User can view a history of notifications received about recycling opportunities.

Given a user wants to check past notifications, When they access the notification history section, Then they can see a list of all notifications received in the last 30 days along with details of each opportunity.

User can provide feedback on the relevance of the recycling opportunity notifications.

Given a user receives a notification about a recycling opportunity, When they evaluate the notification, Then they can submit feedback indicating if the opportunity was relevant or not, which is recorded for system improvement.

System reliably sends notifications without delays or failures.

Given a recycling program is announced, When notifications are triggered, Then at least 95% of notifications must be sent successfully and received by users within the specified time frame (24 hours).

User receives reminders for upcoming deadlines related to recycling initiatives.

Given a user is involved in recycling initiatives, When a deadline approaches, Then the user receives a reminder notification 48 hours prior to the deadline via both email and in-app alert.

User can instantly resolve notification issues through simple troubleshooting prompts.

Given a user experiences a problem with receiving notifications, When they access the troubleshooting help section, Then they are provided with at least three helpful suggestions to resolve common notification issues immediately.

Recycling Material Categorization

User Story: As a procurement officer, I want to categorize our waste materials accurately so that I can understand how to maximize our recycling potential in line with local initiatives.
Description: Develop a categorization system for various types of recyclable materials within the EcoLink platform. This structured approach will allow users to easily identify and categorize the waste they generate, facilitating better matching with local recycling opportunities. It will enhance user engagement and education on recycling practices, thereby improving overall recycling rates.
Acceptance Criteria: User uploads a list of waste materials generated by their business to EcoLink for categorization.

Given the user is logged into their EcoLink account, when they upload a list of waste materials in the specified format, then the system categorizes each material and displays the relevant categories on the dashboard.

User views the categorized waste materials on their EcoLink dashboard.

Given the user has a list of categorized materials, when they navigate to the dashboard, then they should see a clear and organized view of their materials categorized by type with descriptions for each category.

User seeks information on local recycling opportunities based on their categorized materials.

Given the user has categorized their waste materials, when they click on the recycling opportunities link related to those materials, then the system displays a list of local recycling programs available for each material category.

User receives notifications about new recycling opportunities related to their categorized materials.

Given the user has opted-in for alerts, when a new local recycling program becomes available, then the system sends a notification to the user detailing the program relevant to their categorized materials.

User provides feedback on the accuracy of material categorization.

Given the user views the categorized materials on their dashboard, when they select a material and submit feedback regarding its categorization, then the system records the feedback and updates the categorization accuracy metrics.

Admin reviews performance metrics related to recycling material categorization.

Given the admin is logged into the EcoLink management dashboard, when they access the analytics section, then they should see comprehensive metrics on the effectiveness of material categorization and user engagement based on the categorized materials.

User learns about best practices for waste categorization and recycling through the EcoLink platform.

Given the user visits the educational resources section of the platform, when they access the materials on waste categorization best practices, then they should find clear guidelines and tips to improve their recycling initiatives based on their categorized materials.

User Feedback Mechanism for Recycling Efforts

User Story: As a waste management coordinator, I want to provide feedback on recycling programs so that our experiences can contribute to improving the quality of recycling services in our community.
Description: Implement a feedback mechanism that allows users to report their experiences and suggestions regarding local recycling programs. This can include ratings, reviews, and comments on their interactions with recycling facilities. Collecting user feedback will help to enhance the quality of service provided by the platform and foster better relationships between users and recycling stakeholders.
Acceptance Criteria: User submits feedback on a local recycling program after utilizing the service provided by the recycling facility.

Given the user has accessed the feedback mechanism on the EcoLink platform, when they submit a rating and a comment about a local recycling program, then their feedback should be successfully recorded and displayed in the user dashboard for review.

User reads existing feedback on recycling programs before deciding to use a service.

Given the user is on the recycling opportunity alerts page, when they view the feedback section, then they should see all submitted feedback along with ratings and comments, sorted by most recent submissions.

Admin reviews user feedback to enhance service quality and address issues.

Given the admin is on the feedback management console, when they look at user feedback for local recycling programs, then they should be able to filter feedback by rating and keyword search for specific comments.

User receives a notification after their feedback has been reviewed by the recycling program.

Given the user has submitted feedback, when the recycling program has reviewed it, then the user should receive an email notification summarizing any actions taken in response to their feedback.

Users can edit or delete their feedback on a local recycling program.

Given the user has submitted feedback, when they access their feedback history, then they should have the option to edit or delete their previous feedback within a specified time frame.

Users are incentivized to provide feedback on their recycling experiences.

Given the user has submitted feedback, when they complete the feedback process, then they should see a confirmation message stating how many loyalty points they have earned for their feedback.

Data Analytics and Reporting for Recycling Efficiency

User Story: As a business analyst, I want to access reports on our recycling efficiency so that I can present data-driven insights to management and adjust our sustainability strategy accordingly.
Description: Create a data analytics module that tracks and reports the recycling efficiency of businesses using EcoLink. This feature will analyze the data related to recycling participation and success rates, offering insights into performance trends and potential areas for improvement. These reports will be crucial for businesses aiming to enhance their sustainability metrics and reporting.
Acceptance Criteria: User receives an alert about a new recycling program based on their location and waste materials.

Given the user has signed up for Recycling Opportunity Alerts, when a new program is available that matches their waste materials, then the user receives a timely notification through the EcoLink dashboard and via email.

User accesses the data analytics report on recycling efficiency for their business.

Given the user has logged into EcoLink, when they navigate to the data analytics section, then they can view a comprehensive report detailing their recycling participation and success rates, updated in real-time.

User interacts with the performance trend graphs in the analytics module.

Given the user is viewing the recycling efficiency report, when they hover over the performance trend graph, then detailed information appears showing monthly recycling rates and comparisons to previous months.

User utilizes the insights provided by the data analytics module to improve recycling efforts.

Given the user has received a report on their recycling efficiency, when they implement at least one recommended action from the insights to improve their recycling rates, then their subsequent report shows measurable improvement in efficiency within the next reporting period.

User shares their recycling efficiency report with stakeholders.

Given the user has generated their recycling efficiency report, when they choose the option to share the report, then they can successfully send it via email or download it as a PDF to share with stakeholders.

User provides feedback on the data analytics module.

Given the user has accessed the data analytics module, when they submit feedback regarding its functionality, then the feedback is successfully recorded and acknowledged by the system, confirming receipt to the user.

Community Forum for Recycling Collaboration

User Story: As a community leader, I want to engage with other businesses in a forum dedicated to recycling initiatives so that we can share knowledge and improve our collective impact on sustainability.
Description: Establish a community forum within the EcoLink platform dedicated to discussions around recycling programs and initiatives. This forum will provide a space for businesses to collaborate, share best practices, and innovate strategies for waste management and recycling. It will encourage community engagement, foster partnerships, and enhance collective efforts in sustainability.
Acceptance Criteria: User Access and Registration in Community Forum

Given that a user is registered on the EcoLink platform, when they navigate to the community forum section, then they should be able to access the forum and view discussion threads without errors.

Posting and Editing Content

Given that a user has accessed the community forum, when they create a new post or edit an existing post, then the post should save successfully and be displayed correctly in the relevant discussion thread.

Commenting on Discussion Threads

Given that a user is viewing a discussion thread in the community forum, when they submit a comment, then the comment should be displayed immediately under the original post with a timestamp.

Search Functionality within the Forum

Given that a user is on the community forum page, when they enter a keyword into the search bar, then relevant discussion threads should be displayed that contain the keyword in their titles or content.

User Notifications for New Posts and Comments

Given that a user has subscribed to a discussion thread, when a new post or comment is added to that thread, then the user should receive a notification alerting them of the new content.

Reporting Inappropriate Content

Given that a user is viewing a post in the community forum, when they click the 'Report' button on the post, then the content should be flagged for review by the moderators without affecting user experience.

Compliance Countdown

Compliance Countdown offers users a countdown timer for important regulatory deadlines related to waste management. This feature helps Compliance Officers and businesses stay informed about legislative changes, reducing the risk of non-compliance and minimizing potential legal penalties.

Requirements

Regulatory Notification System

User Story: As a Compliance Officer, I want to receive notifications about regulatory deadlines so that I can ensure my company adheres to waste management laws and avoids penalties.
Description: The Regulatory Notification System is designed to automatically alert users about upcoming deadlines for waste management compliance, including notifications of regulatory changes, renewals, certifications, and other essential compliance-related events. This feature integrates with the user's calendar and EcoLink dashboard, ensuring that Compliance Officers and relevant personnel receive timely reminders, minimizing the risk of non-compliance. The functionality enhances user engagement and promotes proactive compliance management, thereby reducing potential legal penalties and fostering a culture of accountability within organizations.
Acceptance Criteria: User receives a notification for an upcoming compliance deadline.

Given a user has set up their regulatory compliance deadlines, when a deadline is approaching, then the user should receive a notification alerting them of the upcoming date at least 7 days in advance.

User configuration of regulatory notifications.

Given a Compliance Officer configures notification settings in EcoLink, when they specify the types of notifications and their delivery methods, then the system should save these settings and apply them accurately to all relevant compliance deadlines.

Synchronization of compliance notifications with user calendar.

Given a user has connected their calendar to EcoLink, when a compliance deadline notification is due, then the system should automatically create a calendar event for that deadline with a reminder set 3 days prior.

User receives updates on regulatory changes related to waste management.

Given there are changes to waste management regulations, when the changes are published, then the user should receive an alert via email and app notification detailing the change and its impact on compliance.

User's history of compliance notifications.

Given a Compliance Officer accesses their EcoLink dashboard, when they view the notifications history, then they should see a complete log of all past notifications including whether they were dismissed, viewed, and any actions taken.

User engagement in compliance management using reminders.

Given a user is overdue on a compliance requirement, when they log into EcoLink, then they should see a prominent reminder notification on their dashboard urging immediate action to avoid penalties.

Integration of multiple jurisdictional regulatory notifications.

Given a user operates in multiple jurisdictions, when they set deadlines for compliance from different regulations, then the notification system should accurately provide reminders based on each regulatory timeline.

Customizable Countdown Timer

User Story: As a Compliance Officer, I want to customize countdown timers for various legal deadlines so that I can manage multiple compliance tasks efficiently and prioritize my workflow accordingly.
Description: The Customizable Countdown Timer allows users to set specific countdowns for different regulatory deadlines based on their organizational needs. Users can specify deadlines for various permits, certifications, or reporting requirements related to waste management, enabling them to prioritize their compliance tasks accordingly. This functionality enhances the user’s ability to manage multiple deadlines effectively by offering a clear visual representation of due dates and progress, contributing to a streamlined compliance process.
Acceptance Criteria: User defines multiple countdown timers for different regulatory deadlines in EcoLink's Compliance Countdown feature.

Given a user is logged into the EcoLink platform, when they navigate to the Compliance Countdown section and choose to set a new countdown, then they should be able to input different deadlines for at least three regulatory requirements, and the countdown timers should reflect the specified dates accurately.

User receives notifications as deadlines approach based on set countdown timers.

Given a user has set countdown timers for their regulatory deadlines, when the timer reaches 7 days before the deadline, then the user receives a notification alerting them to the impending due date, and the notification should be displayed both in-app and via email.

User customizes the appearance and settings of the countdown timer for better visibility and personalized experience.

Given a user is in the countdown settings, when they choose to customize timer appearance, then they should be able to change colors, formats (days, hours, minutes), and add labels for each countdown, and these settings should be saved when the user exits the page.

User can delete an existing countdown timer when it is no longer needed.

Given a user has access to the countdown timers they have created, when they select a specific timer and choose to delete it, then the selected countdown timer should be removed from the list and no longer track the deadline.

User views all active countdown timers in a consolidated dashboard for easy management.

Given a user has created multiple countdown timers, when they access the Compliance Countdown dashboard, then they should see all active countdowns listed with the corresponding due dates, status, and a visual countdown, all fitting within a single view.

User can categorize countdown timers based on the type of compliance requirement.

Given a user is creating a countdown timer, when they assign a category such as 'Permit', 'Certification', or 'Reporting' to their countdown, then the system should allow filtering of countdowns by category in the dashboard for better organization and management.

Training Material Integration

User Story: As a Compliance Officer, I want access to training materials related to compliance deadlines so that I can ensure my team is well-informed and prepared to meet industry regulations.
Description: This requirement entails integrating relevant training materials and resources directly into the Compliance Countdown feature. Users will have access to educational content, such as webinars, case studies, and guidelines related to compliance in waste management. This feature ensures that users not only stay informed about deadlines but also have the necessary knowledge and tools to meet those requirements effectively. It enhances the product’s value proposition by promoting continuous learning and a better understanding of industry compliance standards.
Acceptance Criteria: User Access to Training Materials

Given a Compliance Officer accesses the Compliance Countdown feature, When they click on the 'Training Materials' tab, Then they should see a list of available educational resources including webinars, case studies, and guidelines.

Integration of Interactive Webinars

Given a user selects a webinar from the training materials list, When they click on the 'Register' button, Then they should be successfully registered and receive a confirmation email with details of the webinar.

Contextual Help for Compliance Deadlines

Given a user views the Compliance Countdown timer, When they hover over a deadline, Then a tooltip should display relevant training materials that can help them meet compliance for that specific deadline.

Search Functionality in Training Materials

Given a user is in the 'Training Materials' tab, When they enter a keyword into the search bar, Then the system should return a filtered list of training resources related to the keyword.

User Feedback on Training Materials

Given that a user has completed a training module, When they submit feedback through the provided form, Then their feedback should be recorded in the system and a confirmation message should be displayed.

Regular Updates to Training Content

Given that new compliance regulations are issued, When the compliance team updates training materials, Then these updates should be reflected in the 'Training Materials' section within one week of the regulation change.

Tracking User Engagement with Training Materials

Given a user accesses different training materials, When they complete a resource, Then their engagement metrics (such as completion rate and resources accessed) should be recorded for analysis by the compliance team.

Historical Compliance Tracking

User Story: As a Compliance Officer, I want to access historical compliance data to analyze my company's adherence to regulations and identify areas for improvement in our compliance strategy.
Description: The Historical Compliance Tracking feature enables users to view a timeline of past deadlines and compliance activities. This functionality provides insights into users' compliance history, helping organizations assess their performance over time. Analytics derived from this feature can highlight trends, lapses in compliance, and areas for improvement. By offering visual representations of historical data, businesses can enhance their compliance strategies and demonstrate a commitment to regulatory adherence more effectively.
Acceptance Criteria: Display Historical Compliance Records for a User

Given a user is logged into EcoLink, when they navigate to the Historical Compliance Tracking feature, then they should see a timeline displaying all past compliance deadlines and activities for their organization, sortable by date or compliance type.

Data Visualization for Compliance Trends

Given the Historical Compliance Tracking feature has been accessed, when the user views the data visualization, then they should see graphical representations of their compliance history, including trends and patterns over time.

Generate Compliance Performance Reports

Given the user has selected a specific date range and compliance types, when they request a report, then the system should generate a downloadable report summarizing compliance activities and performance metrics for the specified criteria.

Notification for Compliance Lapses

Given a user has a compliance lapse in the historical records, when the user accesses the Historical Compliance Tracking feature, then they should receive a notification highlighting the lapse and suggesting corrective actions.

Integration with Compliance Countdown Feature

Given the Compliance Countdown feature is implemented, when a new regulatory deadline is added, then the Historical Compliance Tracking feature should automatically reflect this deadline in the timeline view.

User Access Levels for Compliance Data

Given the EcoLink platform has multiple user roles, when a Compliance Officer accesses the Historical Compliance Tracking feature, then they should have permissions to view detailed compliance history, while standard users see a summary only.

Feedback Mechanism for Compliance Insights

Given a user is reviewing their compliance history, when they select an option to provide feedback, then they should be able to submit insights or suggestions regarding the Historical Compliance Tracking feature.

Mobile Alerts for Compliance

User Story: As a Compliance Officer, I want to receive mobile alerts for compliance deadlines so that I can stay informed and take proactive measures even when I'm not in the office.
Description: The Mobile Alerts for Compliance feature will send real-time push notifications to users’ mobile devices regarding important compliance deadlines. This functionality ensures that Compliance Officers and relevant stakeholders remain informed and can take prompt actions, even when away from their desks. The mobile alerts will be customizable, allowing users to select which notifications they wish to receive, thus enhancing user experience and ensuring that users are always connected to their compliance responsibilities on-the-go.
Acceptance Criteria: User receives a push notification for an upcoming compliance deadline.

Given the Compliance Officer has set a compliance deadline in the system, When the deadline is 48 hours away, Then a push notification is sent to the user's mobile device.

User customizes notification preferences for compliance alerts.

Given the user is on the notification settings page, When the user selects specific compliance alerts to receive, Then the selected preferences are saved and reflected in the user profile.

User receives a push notification for a last-minute compliance deadline change.

Given a compliance deadline is moved up by regulators, When the compliance deadline changes to less than 24 hours, Then a push notification is sent to the user to alert them of this change.

User accesses compliance alerts from the mobile app while offline.

Given the user has previously received compliance alerts, When the user opens the mobile app while offline, Then they can view the most recent compliance alerts without internet connectivity.

User checks historical compliance notifications.

Given the user wants to review past notifications, When the user navigates to the notifications history section, Then the list of past compliance alerts is displayed chronologically with clear timestamps.

User shares compliance alert with team members.

Given the user receives a compliance alert, When the user opts to share the alert via email or messaging, Then the selected team members receive the alert with all relevant information.

User receives feedback on notification delivery success.

Given the mobile alert is sent, When the notification is successfully delivered to the user, Then the system logs this event and shows delivery status in the notification dashboard.

Waste Customization Alerts

Waste Customization Alerts allow businesses to set preferences for notification types and frequencies based on their unique waste disposal needs. This feature ensures users receive tailored information that aligns with their specific practices, enhancing the relevance and usability of notifications.

Requirements

Personalized Notification Settings

User Story: As a business owner, I want to customize my notification settings for waste disposal alerts so that I receive the most relevant information without being overwhelmed by unnecessary messages.
Description: This requirement allows users to customize their notification preferences for waste management alerts. Users can select the types of notifications they want to receive—whether about collection schedules, recycling tips, or compliance updates—and choose how frequently they would like to receive these alerts. Implementing this functionality not only enhances user engagement but also ensures that users are informed about the most relevant information regarding their waste disposal practices. This level of customization helps to reduce notification fatigue and improve user satisfaction by delivering timely and significant information that meets users' operational needs.
Acceptance Criteria: As a user of the EcoLink platform, I want to select the types of waste management notifications I receive so that I can stay informed about collection schedules, recycling tips, and compliance updates relevant to my business operations.

Given I am a registered user, when I access the notification settings, then I should be able to select at least three notification types from a provided list.

As a user, I want to set my preferred frequency for receiving waste management notifications to ensure I do not feel overwhelmed by too many notifications.

Given I have chosen my notification types, when I access the frequency settings, then I should see options for daily, weekly, and monthly notifications to select from.

As a user, I want to save my customized notification preferences successfully and receive a confirmation message to ensure my settings are applied correctly.

Given I have made changes to my notification preferences and clicked save, then I should receive a confirmation message indicating my settings have been updated successfully.

As a user, I should receive notifications according to my selected types and frequencies to check that the system delivers the information as desired.

Given I have configured my notification settings, when the scheduled time for notifications comes, then I should receive messages to my preferred contact method (e.g., email, SMS) according to the selected frequency.

As a user, I want to edit my notification settings easily so that I can adjust my preferences as my waste disposal needs change over time.

Given I have previously set my notification preferences, when I navigate to the settings again, then I should be able to modify my selections without errors and save the changes.

As a user, I want to confirm whether the notifications I receive match my preferences to ensure the customization is functioning correctly.

Given I have set my notification preferences, when I receive notifications, then I should be able to verify that the content aligns with my selected types and frequency settings.

As a user, I wish to reset all my notification settings to the default options if I choose to start over, ensuring flexibility in customization.

Given I have adjusted my notification preferences, when I choose the reset option, then I should see my settings revert to the default options without retaining any prior customizations.

Multi-channel Notification Delivery

User Story: As a facility manager, I want to receive waste management alerts via SMS and email so that I can choose the best way to stay informed, especially when I'm on the go.
Description: This requirement focuses on enabling notifications to be delivered through multiple channels, such as email, SMS, and in-app messages. By supporting diverse communication methods, users can choose how they'd prefer to receive alerts based on their convenience and urgency. This capability broadens accessibility and ensures that critical information reaches users in a timely manner, thus improving response times and decision-making processes related to waste management. The integration of this multi-channel approach will also help in accommodating different user preferences, further enhancing the user experience.
Acceptance Criteria: User sets up waste notification preferences for the first time through the EcoLink dashboard.

Given the user is logged into the EcoLink dashboard, when they navigate to the notifications settings and select their preferred delivery channels (email, SMS, in-app), then the preferences should be successfully saved and reflected in their profile settings.

User receives a scheduled waste collection notification via chosen channels on the designated day.

Given the user has set their notification preferences to receive alerts via SMS and email, when the waste collection is scheduled for today, then both an SMS and an email notification should be delivered to the user before the collection time.

User modifies notification preferences and expects the changes to take effect immediately.

Given the user is on the notification settings page and changes their delivery method from email to in-app notification, when they save the changes, then they should receive an in-app notification for any future alerts instead of email notifications.

Multiple users set up different notification preferences under the same organization account.

Given two separate users from the same organization, when they each access the notification settings, they should be able to set and save their individual preferences without interfering with each other’s settings.

User wants to test notification delivery for each channel before finalizing their preferences.

Given the user has saved their notification preferences, when they initiate a test for each delivery channel, then each channel should successfully send a test notification, confirming their functionality and delivery to the respective devices.

User receives a critical alert about a hazardous waste pickup through their selected channels during an emergency.

Given the user has selected to receive urgent notifications via all available channels, when a hazardous waste condition arises, then the system should simultaneously send alerts through SMS, email, and in-app notifications within 5 minutes of the event creation.

Integrated Calendar Sync

User Story: As a logistics coordinator, I want to sync my waste management alerts with my Google Calendar so that I can keep track of waste collection dates alongside my other responsibilities without missing any important events.
Description: This requirement provides the functionality for users to sync their waste disposal reminders with their personal or business calendars (such as Google Calendar or Outlook). This ensures that users have a consolidated view of all notifications concerning waste management, allowing for better planning and scheduling of waste disposal activities. By integrating with existing calendar systems, EcoLink can greatly enhance usability, enabling users to manage their time more effectively and ensuring that no waste collection or compliance deadlines are missed.
Acceptance Criteria: User opts to integrate their EcoLink waste disposal reminders with their Google Calendar during the initial setup process.

Given the user is on the settings page, when they select the 'Sync with Google Calendar' option and provide authorization, then their EcoLink reminders should appear in their Google Calendar within five minutes.

User modifies their waste disposal reminder settings after initially syncing with their calendar.

Given the user has an existing sync with Google Calendar, when they update the reminder frequency in EcoLink, then the updated reminders should automatically reflect in Google Calendar without any manual intervention.

User checks their Google Calendar to ensure that all EcoLink reminders are present.

Given the user has set specific waste disposal reminders in EcoLink, when they view their Google Calendar on a daily basis, then all corresponding EcoLink reminders should be visible on the correct dates and times as scheduled.

User tries to sync their EcoLink reminders with Outlook calendar after initial setup.

Given the user has previously synced with Google Calendar, when they select the 'Sync with Outlook' option and complete the authorization, then EcoLink reminders should start syncing with Outlook within five minutes.

User receives notifications for upcoming waste disposal activities through their integrated calendar.

Given the user has set up sync with their calendar, when a waste disposal reminder is due within 24 hours, then the user should receive a notification through their calendar app as per their selected notification preferences.

User encounters an error while trying to sync EcoLink with their calendar.

Given the user is attempting to sync with a calendar and encounters an error message, when they review the error message, then it must provide clear guidance on how to resolve the issue or whom to contact for support.

Smart Frequency Adjustment

User Story: As a user of EcoLink, I want the system to learn my notification preferences over time so that I can receive alerts that are truly relevant to me, maximizing my focus on key waste management issues.
Description: This requirement entails the implementation of a smart feature that automatically adjusts notification frequency based on user behavior and preferences. For instance, if a user consistently interacts with certain alerts while ignoring others, the system can learn from this engagement to prioritize and optimize the types and frequency of notifications delivered. This machine-learning capability aims to improve user engagement over time, making notifications more actionable and reducing the chances of important alerts being overlooked or ignored.
Acceptance Criteria: User Engages with Alerts

Given a user has customized their alert preferences, When the user interacts with alerts consistently for a month, Then the notification frequency for those alerts is automatically adjusted to increase the delivery frequency by 20%.

User Ignores Certain Alerts

Given a user has chosen notification types, When the user does not engage with particular alert types for three consecutive weeks, Then the system decreases the delivery frequency of those alerts by 50%.

User Updates Notification Preferences

Given a user accesses their notification settings, When the user updates their preferences, Then the system adjusts the notification frequency immediately based on new behavior metrics.

User Receives Relevant Alerts

Given a user has customized their alert settings, When the system analyzes user engagement data, Then at least 75% of the delivered alerts must be clicked/opened by the user within the next month.

System Learns From User Behavior

Given the machine learning component is active, When a user interacts with alerts over time, Then the system must demonstrate a 30% improvement in alert relevance within the next three months as measured by user engagement metrics.

User Feedback on Alerts

Given a user receives an alert, When the user provides feedback on the relevance of the alert, Then the system incorporates this feedback to adjust future alert frequency and relevance within two weeks.

Cross-Functional Notification Adjustments

Given multiple users from the same organization interact with alerts, When individual user engagement is analyzed, Then the system can propose default notification frequency settings optimized for the organization within one week of data collection.

Feedback Loop for Notification Effectiveness

User Story: As a user, I want to provide feedback on the notifications I receive so that the EcoLink team can improve the relevance of alerts based on my experience and preferences.
Description: This requirement defines a mechanism for users to provide feedback on the relevancy and effectiveness of the notifications they receive. Through simple rating systems or surveys following key notifications, the platform can gather insights into user satisfaction and the actual utility of different alerts. Analyzing this feedback will enable ongoing improvements to the notification system, allowing EcoLink to better meet user needs while fostering a cycle of continuous enhancement in user experience.
Acceptance Criteria: User submits feedback on the relevance of a notification regarding waste pickup schedules.

Given a user receives a waste pickup notification, when the user submits feedback using the provided rating system, then the feedback should be recorded in the platform for analysis.

User accesses a survey following a compliance notification to evaluate its effectiveness.

Given that a user receives a compliance notification, when they complete the subsequent survey about its usefulness, then the user's responses should be stored and linked to their profile for future reference.

User receives notifications and gives feedback on their preferred frequency.

Given a user sets their notification preferences for frequency, when they provide feedback on how these preferences are meeting their needs, then the system should reflect any changes in feedback that impact future notifications.

Admin reviews collected feedback to identify trends in user satisfaction with notifications.

Given that various feedback has been collected, when an admin accesses the feedback report, then they should see actionable insights and trends regarding user satisfaction with notification types and frequencies.

User reports a specific notification is no longer relevant.

Given a user receives a notification and finds it irrelevant, when they report this issue through the feedback mechanism, then the notification should be flagged for review and the user's comment should be logged appropriately.

User reviews effectiveness ratings for a series of alerts over a month.

Given a user who regularly receives waste customization alerts, when they analyze their effectiveness ratings over the past month, then the user should be able to see a visual representation of their ratings and any changes made to alert settings based on their feedback.

System demonstrates improved relevancy of notifications based on user feedback.

Given that user feedback has been analyzed, when the system applies the insights gained, then subsequent notifications should meet a user satisfaction rating of at least 80% within 3 months.

Notification History and Analytics Dashboard

User Story: As an environmental officer, I want to access a dashboard of my past notifications and their impacts so that I can evaluate the effectiveness of the alerts and make adjustments to my waste management strategies accordingly.
Description: This requirement addresses the need for a dashboard that allows users to view their notification history and analyze related metrics. Users should be able to assess previous alerts they received, their actions taken (or not taken) upon receiving them, and any resulting impacts on waste management efficiency. This feature not only empowers users with insights into their own operations but also enables best practice sharing and benchmarking within the EcoLink community. By understanding past notifications, users can make more informed decisions in future waste management practices.
Acceptance Criteria: User accesses the Notification History and Analytics Dashboard after receiving multiple alerts over a month about waste disposal.

Given the user is logged in to EcoLink, when they navigate to the Notification History and Analytics Dashboard, then they should see a chronological list of all previous notifications received, including date, time, and type of alert.

User wants to analyze the impact of past notifications on their waste management efficiency.

Given the user has accessed their notification history, when they select an alert, then the dashboard should display metrics related to the actions taken on that alert, including any changes in waste volumes or costs associated with the periods following the alert.

User wishes to share insights from their notification history with colleagues within the EcoLink community.

Given the user selects a notification from their history, when they click the 'Share' button, then they should be presented with options to share the notification details and associated analytics via the community forum.

User customizes their notification preferences to receive alerts about significant changes in waste management metrics.

Given the user has updated their alert preferences in the settings, when the next significant metric change occurs, then they should receive a tailored notification reflecting their selected preferences.

User needs to compare their waste management practices with best practices shared by other EcoLink users.

Given the user is reviewing their notification impact analytics, when they access the benchmarking section, then they should be able to view aggregated metrics from other users' notifications for comparison.

Feedback Loop Notifications

Feedback Loop Notifications enable users to receive alerts on service performance, such as missed pickups or delays from waste haulers. This feature enhances communication and responsiveness by providing businesses with a direct line to managing their waste service, fostering continuous improvement.

Requirements

Real-time Alert System

User Story: As a business owner, I want to receive immediate alerts about missed pickups or service delays so that I can take urgent actions to resolve the issue and ensure our waste management runs smoothly.
Description: The Real-time Alert System is designed to provide immediate notifications to users regarding service performance, including missed pickups, schedule changes, or unexpected delays from waste haulers. This functionality is critical for enhancing communication between users and service providers, ensuring that businesses can react swiftly to issues, thus minimizing downtime and improving waste management efficiency. The alerts will be customizable, allowing users to set preferences for how and when they receive notifications, be it via email, SMS, or in-app messages. This feature not only helps businesses to maintain proactive engagement with their service providers but also fosters a culture of accountability and continuous improvement within the waste management services.
Acceptance Criteria: User receives an alert for a missed pickup scheduled for today.

Given the Real-time Alert System is active, when the pickup is missed, then the user receives an SMS notification indicating the missed pickup and suggestions for rescheduling.

User customizes notification preferences for service alerts.

Given the user accesses the notification settings, when they select their preferred notification method (email, SMS, or in-app), then the system saves their preferences and reflects them in the future notifications.

User receives a notification about a schedule change affecting their upcoming service.

Given a schedule change occurs for the user's upcoming service, when the change is confirmed, then the user receives an in-app notification summarizing the new schedule.

User checks the alert history for past service notifications.

Given the user navigates to the alert history section, when they input the desired date range, then the system displays all relevant alerts received during that period, including missed pickups and delays.

User encounters a delay in service and initiates a feedback report.

Given the user receives a notification about a service delay, when they click on the feedback link provided in the alert, then the system prompts them to submit feedback related to the delay for continuous improvement.

User opts to receive notifications during non-business hours.

Given the user modifies their notification preferences to include non-business hours, when a service delay occurs outside normal operating hours, then the user receives an email alert as per their selected preferences.

User integrates the alerts with a task management app.

Given the Real-time Alert System provides an integration option, when the user connects their account with a task management tool, then all alerts related to missed pickups and changes are automatically synced as tasks within the management app.

User Feedback Collection

User Story: As a service manager, I want to collect feedback from users about our waste management services so that I can identify areas for improvement and optimize our operations.
Description: The User Feedback Collection feature facilitates the collection and analysis of user feedback regarding waste management services, safety, and efficiency. This feature allows users to submit feedback in an organized manner, which can be later analyzed to identify patterns, issues, and areas for improvement. By integrating this into the product, businesses can leverage the feedback to enhance service quality, foster user satisfaction, and drive innovation in waste management practices. Additionally, it will include a dashboard to visualize feedback trends and actionable insights, contributing to strategic decision-making and service optimization.
Acceptance Criteria: User submits feedback regarding a missed waste pickup through the EcoLink platform.

Given a user has logged into their EcoLink account, When the user navigates to the feedback submission section and submits feedback about a missed pickup, Then the system should acknowledge the feedback submission with a confirmation message and store the feedback in the database for analysis.

Administrator analyzes feedback trends on the dashboard.

Given an administrator is logged into the EcoLink dashboard, When the administrator accesses the feedback trends section, Then the dashboard should display visualizations of the feedback data, including patterns for missed pickups and overall user satisfaction ratings over the past month.

User receives a notification about the status of their submitted feedback.

Given a user has submitted feedback on any service performance issue, When the status of that feedback changes (e.g., received, under review, resolved), Then the user should receive an email notification with the updated status of their feedback within 24 hours.

User reports a safety concern related to waste management through the feedback loop.

Given a user is on the EcoLink platform, When the user reports a safety concern using the designated feedback form, Then the system should categorize the concern, notify the relevant service team, and provide the user with a reference number for follow-up.

Feedback collection mechanism is used during a service review meeting.

Given a service review meeting is scheduled between a user and the waste hauler, When the meeting takes place and feedback is collected via the platform, Then the feedback should be compiled and presented in a report format at the end of the meeting, summarizing key points discussed.

User accesses their previous feedback history.

Given a user is logged into their EcoLink account, When the user navigates to the feedback history section, Then the system should display all previous feedback submissions along with their statuses and any responses from the EcoLink team.

Performance Metrics Dashboard

User Story: As an operations manager, I want to access a dashboard with performance metrics for our waste services so that I can monitor our service efficiency and make data-driven decisions.
Description: The Performance Metrics Dashboard offers users an easy-to-use interface to view key performance indicators (KPIs) related to their waste management services. Users will have access to metrics such as on-time pickup rates, reported delays, and feedback scores. This dashboard will aggregate data into visually appealing charts and graphs, enabling businesses to monitor performance trends over time. The effective visualization of these metrics empowers users to make informed decisions based on historical performance data, promoting accountability and enabling proactive adjustments to waste management strategies.
Acceptance Criteria: Viewing On-time Pickup Rates on the Dashboard

Given the user has logged into EcoLink, when they navigate to the Performance Metrics Dashboard, then they should see a chart displaying the on-time pickup rates over the past month, with data accurately reflecting service performance.

Analyzing Reported Delays and Feedback Scores

Given the user selects the date range for the past three months, when they access the Performance Metrics Dashboard, then they should see a graphical representation of reported delays and feedback scores, allowing for trend analysis.

Exporting Performance Metrics Data

Given the user is viewing the Performance Metrics Dashboard, when they click the 'Export' button, then they should be able to download a CSV file containing all displayed metrics along with their respective data points.

Receiving Notifications for KPI Changes

Given the user has subscribed to notifications within the EcoLink settings, when there is a significant change in the on-time pickup rate or feedback score, then the user should receive an email alert with details of the changes.

Customizing Dashboard Views

Given the user is on the Performance Metrics Dashboard, when they select the customization option, then they should be able to choose which KPIs to display and rearrange their layout as needed, with changes being saved for future sessions.

Monitoring Performance Trends Over Time

Given the user has accessed the Performance Metrics Dashboard, when they choose to view a timeline graph for the last six months, then they should see a continuous line graph displaying the trends of on-time pickups and reported delays.

User-Friendly Interface for Unsophisticated Users

Given a user with limited experience using the software, when they access the Performance Metrics Dashboard for the first time, then they should be able to interpret at least three key metrics without assistance, indicating clarity of the UI design and guidance provided.

Integration with Third-party Services

User Story: As a system administrator, I want EcoLink to integrate with our existing GPS tracking solutions so that we can streamline operations and enhance data reliability.
Description: The Integration with Third-party Services requirement enables EcoLink to interface with external systems and applications, such as GPS tracking for waste haulers and accounting software for billing purposes. This integration is essential for streamlining workflows, reducing manual entries, and making data accessible across different platforms. By expanding the capability to work with other systems, users will benefit from enhanced service reliability and improved data accuracy, ultimately leading to better management and optimization of their waste services.
Acceptance Criteria: Integration with GPS Tracking System for Waste Haulers

Given the user has connected EcoLink to a GPS tracking system, when a waste pickup is scheduled, then the system should automatically update the pickup status in real-time based on the location data from the GPS.

Data Synchronization with Accounting Software

Given that EcoLink is integrated with a third-party accounting software, when a billing cycle ends, then all waste management data should be automatically exported to the accounting software without errors or data loss.

Error Handling During Integration Process

Given that a user attempts to integrate EcoLink with a third-party service, when an error occurs during the integration, then a clear error message should be displayed to the user, detailing the nature of the issue and suggesting next steps.

User-Friendly Interface for Integration Setup

Given that a user accesses the integration setup page, when they navigate through the process to connect a third-party service, then the interface should provide step-by-step guidance and display all necessary information without technical jargon.

Testing Notification System for Integration Issues

Given that EcoLink is integrated with third-party services, when a service interruption occurs, then users should receive an immediate notification detailing the issue and expected resolution time via the notifications feature.

Data Accessibility Across Integrated Platforms

Given that EcoLink is successfully integrated with other systems, when a user requests data from either EcoLink or the third-party application, then the data should be accessible without discrepancies and within a reasonable response time.

User Permissions and Roles Management for Integration

Given that multiple users operate within EcoLink, when an integration with a third-party service is set up, then appropriate user permissions should be established to limit or allow access based on user roles.

Customizable Notification Preferences

User Story: As a user, I want to customize how and when I receive notifications about my waste services so that I can manage my communication preferences according to my schedule.
Description: The Customizable Notification Preferences feature allows users to select how and when they want to receive notifications about service performance. This includes options for different communication channels (email, SMS, push notifications) and the ability to set quiet hours or specific alert types pertaining to service delays or urgent issues. This level of customization ensures that users can manage their notification overload effectively while staying informed about critical operations changes. This is vital for user satisfaction, as it respects individual user preferences and improves overall engagement with the EcoLink platform.
Acceptance Criteria: User selects preferred notification methods upon onboarding to EcoLink.

Given the user is on the notification preferences page, when they select communication channels (email, SMS, push notifications) and save the changes, then the selections should be saved successfully and reflected in their profile settings.

User sets quiet hours during which they do not want to receive notifications.

Given the user accesses the quiet hours settings, when they specify start and end times, then no notifications should be sent during that period, and changes should be indicated in their preferences.

User receives critical notifications during non-quiet hours.

Given the user has set quiet hours but has prioritized critical notifications, when a critical service delay occurs, then the user should receive an immediate notification through their preferred channel.

User modifies their notification preferences after the initial setup.

Given the user is on the notification preferences page, when they update their communication options or alert types, then the changes should be saved, and the system should confirm the update through a success message.

User tests to ensure notifications are received according to their preferences.

Given the user has set notification preferences, when a scheduled service update is triggered, then the user should receive notifications according to their set preferences (email, SMS, push) within the specified time frame.

User checks the history of notifications received.

Given that the user navigates to the notification history section, when they view the list of past notifications, then the system should display all notifications sent to the user in chronological order, along with the types and timestamps.

Service Level Agreement (SLA) Tracking

User Story: As a business administrator, I want to track our Service Level Agreements with waste management providers so that I can ensure they meet our expectations and requirements.
Description: The Service Level Agreement (SLA) Tracking feature provides users with the ability to monitor the compliance of waste management services against predefined agreements with service providers. Users can view scheduled versus completed services, response times for issues, and any penalties or credits if service levels are not met. This is essential to ensure accountability on the part of service providers and to safeguard the interests of businesses. Moreover, the insight gained through SLA tracking will allow businesses to negotiate better agreements and service terms based on tangible performance data.
Acceptance Criteria: User views SLA performance metrics on the dashboard.

Given that the user is logged into the EcoLink platform, when they navigate to the SLA Tracking section, then they should see a visual representation of scheduled versus completed services for the past month, including response times and penalties/credits.

User receives notification for a missed service pickup.

Given that a scheduled service pickup is missed, when the notification system triggers an alert, then the user should receive an immediate notification via email and in-app alert detailing the missed service and any further steps required.

User generates a report on SLA compliance for negotiation purposes.

Given that the user is in the SLA Tracking section, when they select the date range and hit 'Generate Report', then a PDF report should be created summarizing service performance, including missed services, response times, and any penalties incurred.

User sets up a threshold for acceptable service times.

Given that the user accesses the SLA Tracking settings, when they input a threshold value for response times (e.g., 2 hours), then the system should store this value and highlight any incidents exceeding this threshold in the performance metrics.

User interacts with historical SLA data to identify trends.

Given that the user is in the SLA Tracking section, when they filter the historical data by service providers, then they should be able to view trends over time related to missed pickups and service completions.

User compares current SLA performance against historical averages.

Given that the user is viewing the SLA Tracking dashboard, when they select 'Compare with Historical Data', then a side-by-side comparison for service completion rates and response times for the past six months should be displayed.

User accesses the help section for understanding SLA metrics.

Given that the user navigates to the help section in the SLA Tracking feature, when they click on 'Understanding SLA Metrics', then the user should be presented with clear definitions and explanations of all SLA metrics including service levels, response times, and penalties.

Community Engagement Alerts

Community Engagement Alerts keep businesses informed about sustainability initiatives and challenges within the EcoLink community. By promoting participation in events or programs, this feature encourages collaboration, motivation, and shared success in eco-friendly practices.

Requirements

Real-Time Engagement Notifications

User Story: As a business owner, I want to receive real-time alerts about sustainability events so that I can participate and collaborate with other eco-conscious businesses.
Description: Real-Time Engagement Notifications will push instant alerts to businesses about ongoing sustainability initiatives and community events. This functionality will enhance user participation by providing timely reminders and updates about community challenges, volunteer opportunities, and best practices being adopted by peers. It integrates with the EcoLink platform’s existing communication tools to ensure users are constantly informed and able to act on opportunities for collaboration and improvement, thereby driving higher engagement levels within the EcoLink community.
Acceptance Criteria: Real-time notifications are sent to users regarding new sustainability initiatives within the EcoLink community.

Given a new sustainability initiative is posted in the community, when the user is subscribed to notifications, then the user receives an instant alert on their dashboard and via email.

Users are notified about upcoming community events and volunteer opportunities.

Given a community event is scheduled, when the event is created, then all users subscribed to community notifications receive a push notification 24 hours before the event starts.

Users can customize their notification preferences for different types of engagement alerts.

Given a user wants to manage their alert preferences, when they access the notification settings, then they must be able to select or deselect options for sustainability initiatives, community events, and best practice updates.

Real-time alerts should be delivered without delays or downtime.

Given a community alert is generated, when it is sent out, then all subscribed users receive the alert within 5 minutes, ensuring no more than a 2% failure rate in notification delivery.

Users can view a log of past notifications received about engage alerts.

Given a user wants to review their notifications, when they navigate to the notification history section, then they see a chronological list of all alerts received with timestamps and details.

Community engagement notifications should be accessible on multiple platforms (web and mobile).

Given the EcoLink application is used, when a user checks notifications on both web and mobile platforms, then the notifications should appear consistent, ensuring no discrepancies in alert delivery.

Participation Tracking Dashboard

User Story: As a small business owner, I want to see a dashboard that tracks my participation in community sustainability events so that I can assess my impact and find areas to improve.
Description: The Participation Tracking Dashboard will offer businesses a visual representation of their involvement in community activities and initiatives. This feature will allow users to see metrics such as the number of events attended, initiatives participated in, and contributions to community challenges. By providing these insights, businesses can measure their engagement levels, reflect on their sustainability journey, and benchmark against peer performance, fostering a sense of accountability and community involvement within the EcoLink platform.
Acceptance Criteria: User views the Participation Tracking Dashboard to assess their engagement in community initiatives after a month of using EcoLink.

Given a user who has logged into the EcoLink platform, when they navigate to the Participation Tracking Dashboard, then they should see a visual representation of their attendance at events, participation in initiatives, and contributions to community challenges over the past month.

A business owner wants to compare their sustainability engagement metrics with those of similar businesses in the EcoLink platform.

Given a business owner on the Participation Tracking Dashboard, when they select the option to benchmark against peer performance, then they should see comparative metrics displayed alongside their own metrics, reflecting participation levels of similar businesses.

A user checks the Participation Tracking Dashboard to evaluate the impact of their contributions towards community challenges after completing a specific initiative.

Given a user who has recently completed a community initiative, when they refresh the Participation Tracking Dashboard, then they should see an updated contribution metric reflecting their completed initiative and any impact on overall community goals.

An EcoLink administrator assesses the overall engagement of users across the platform using the Participation Tracking Dashboard.

Given an EcoLink administrator on the Participation Tracking Dashboard, when they view the 'Overall Community Engagement' report, then they should see aggregated data on user participation, including total events attended and total number of initiatives participated in, for all businesses in the platform.

A user seeks to identify the types of initiatives they have participated in through the Participation Tracking Dashboard.

Given a user on the Participation Tracking Dashboard, when they access the detailed view of their participation metrics, then they should be able to filter by initiative type and view a list of all initiatives they have attended.

A business owner reflects on their sustainability journey using the metrics displayed in the Participation Tracking Dashboard.

Given a user viewing their Participation Tracking Dashboard, when they access the historical data section, then they should see a timeline that illustrates their engagement levels and contributions over the past year along with corresponding community challenges.

Event Registration Management

User Story: As a business owner, I want to easily register for community events on EcoLink so that I can participate without hassle and stay updated on important sustainability initiatives.
Description: Event Registration Management will enable businesses to easily register for community engagement events through the EcoLink platform. This functionality will simplify the participation process by offering a streamlined interface for users to sign up, manage, and receive confirmations for various initiatives. Integration with calendar applications will ensure reminders are sent out before events, improving attendance and engagement rates while alleviating the administrative burden on businesses.
Acceptance Criteria: Businesses can successfully navigate to the Event Registration section in the EcoLink platform from their dashboard without issues.

Given the user is logged into the EcoLink platform, When they click on the 'Community Engagement' tab on their dashboard, Then they should see the 'Event Registration' section clearly displayed without errors.

Users can easily register for an event by filling out a registration form with required fields.

Given the user is on the Event Registration page, When they fill out the registration form with all required fields (name, email, event selection), Then the registration should be processed successfully and a confirmation should be displayed.

Users can manage their event registrations through the EcoLink platform.

Given the user has registered for events, When they navigate to the 'My Registrations' section, Then they should see a list of all events they are registered for along with options to edit or cancel their registrations.

Event registration confirmations are sent to users via email after successful registration.

Given the user has completed their registration for an event, When the registration is successful, Then an email confirmation should be sent to the registered email address containing event details.

Users receive calendar event reminders before their registered event takes place.

Given the user has registered for an event, When the event date is approaching, Then the user should receive a reminder notification through their integrated calendar application 24 hours before the event.

Users can view upcoming community engagement events listed in chronological order.

Given the user is on the Event Registration page, When they scroll through the events, Then they should see a list of upcoming events sorted by date, including the event title, date, and time.

The platform should handle potential errors during registration smoothly without crashing or causing friction.

Given the user is submitting the registration form, When there is a connectivity issue, Then an appropriate error message should be displayed and the user should not lose their form data.

Feedback and Rating System

User Story: As a participant in community initiatives, I want to provide feedback on the events so that I can contribute to improving the quality and effectiveness of future programs.
Description: The Feedback and Rating System will allow businesses to provide insights and reviews on the community initiatives and events they participate in. This functionality aims to foster dialogue and improvement within the community by enabling businesses to share their experiences, rate events, and suggest enhancements. This information will be valuable for organizers to refine future initiatives and for businesses to make informed decisions about which events to engage in based on peer feedback.
Acceptance Criteria: As a business user, I want to provide feedback on a sustainability event I attended, so that I can share my experience with others in the EcoLink community.

Given I have participated in an event, when I access the Feedback and Rating System, then I should be able to submit my feedback in a structured format, including a rating from 1 to 5 and a comment box for additional insights.

As a community organizer, I want to view the ratings and feedback submitted by businesses, so that I can understand the effectiveness of the events and make improvements where necessary.

Given multiple feedback submissions for an event, when I access the event details, then I should be able to see the average rating, number of ratings, and all submitted comments in a clear format.

As a business user, I want to view reviews and ratings of upcoming events, so that I can make informed decisions about which events to attend.

Given the list of upcoming events, when I select an event, then I should see the average rating and a summary of reviews provided by other businesses to help guide my decision.

As a business user, I would like to be notified when new feedback or ratings are submitted for events that I have attended, so that I can stay updated on community experiences.

Given I have attended an event, when feedback is submitted for that event, then I should receive a notification through the EcoLink platform or via email indicating new feedback is available for viewing.

As a community organizer, I want to analyze trends in feedback and ratings to identify areas for improvement in future events, so that I can enhance participant satisfaction and engagement.

Given collected feedback data over a time period, when I run a report, then I should be able to view trends, such as average ratings over time and prevalent comments, to inform future event planning.

Community Recognition Badges

User Story: As a business owner, I want to earn recognition badges for participating in community initiatives so that I can promote my commitment to sustainability and encourage others to join.
Description: Community Recognition Badges will reward businesses for their participation in sustainability initiatives with visual badges displayed on their profiles. This feature aims to incentivize continued engagement by recognizing and highlighting active participants within the EcoLink community. These badges can represent various achievements, such as event participation, contributions to community challenges, or sustainability milestones, encouraging businesses to proudly showcase their commitment to sustainability.
Acceptance Criteria: Business earns a badge for participating in a local sustainability initiative and sees this badge displayed prominently on their EcoLink profile after the event concludes.

Given that a user participates in a sustainability initiative, when the event concludes, then the user's profile should automatically display the corresponding Community Recognition Badge for that initiative.

A business completes a recycling challenge and is awarded a badge, which they can proudly showcase on their account to other community members.

Given that a user successfully completes a recycling challenge, when the challenge is validated, then the corresponding Community Recognition Badge should be added to their profile within 24 hours.

A community member wants to view their current badges and must be able to see them showcased on their profile without any navigation issues.

Given that a user navigates to their profile page, when they scroll to the badges section, then all earned Community Recognition Badges should be displayed correctly with appropriate icons and descriptions.

Multiple businesses want to see a leaderboard showing which companies have the most recognition badges, fostering a competitive spirit.

Given that multiple businesses earn badges, when the leaderboard is accessed, then it should display businesses ranked by the total number of Community Recognition Badges earned, updating daily.

A new user registers on EcoLink and is informed about the Community Recognition Badges during their onboarding process to promote participation.

Given that a new user completes the registration process, when they reach the onboarding completion screen, then information about Community Recognition Badges should be displayed with examples and benefits clearly outlined.

Businesses receive notifications when they earn a new badge to encourage continued engagement with sustainability initiatives.

Given that a business earns a new Community Recognition Badge, when this occurs, then an instant notification should be sent to the user via the EcoLink platform, detailing the badge earned and the achievement it represents.

Performance Insights Notifications

Performance Insights Notifications deliver periodic updates on sustainability metrics, such as waste reduction and recycling rates. This feature helps users stay motivated and informed about their environmental impact, supporting data-driven decisions towards enhancing sustainable operations.

Requirements

Real-time Performance Tracking

User Story: As a business owner, I want real-time tracking of my sustainability metrics so that I can immediately see the impact of my operations and make informed decisions to enhance our waste management practices.
Description: This requirement calls for the implementation of a real-time tracking system that continuously monitors various sustainability metrics relevant to users' operations, such as waste generation rates, recycling statistics, and overall environmental impact. The functionality will integrate directly with existing EcoLink dashboards, providing users with immediate visibility into their performance metrics. This system is crucial as it empowers businesses to make timely, informed decisions regarding waste management practices, thus promoting accountability and facilitating proactive adjustments to improve sustainability efforts. By delivering continuous updates, users can better understand the immediate effects of their operations on the environment and adjust behaviors swiftly to meet their sustainability goals.
Acceptance Criteria: User views the EcoLink dashboard and observes real-time waste generation metrics during a weekly review meeting to assess their sustainability performance.

Given a user is logged into the EcoLink dashboard, when they navigate to the 'Performance Insights' section, then they should be able to see real-time metrics for waste generation rates that are updated at least every 5 minutes.

A user receives a notification when their recycling rates fall below a specified threshold during a monthly performance assessment.

Given the user has set recycling rate thresholds in their preferences, when the recycling rate drops below this threshold, then a performance insights notification should be triggered and sent to the user within one hour.

An EcoLink user accesses their performance metrics after implementing a new waste reduction strategy and wants to track immediate impact.

Given a user has recently implemented a new waste reduction strategy, when they check the performance metrics, then they should see an updated summary of waste generation trends that reflect changes made within 24 hours of implementation.

An administrator wants to review the overall environmental impact metrics for all users at the end of the month to prepare for a sustainability report.

Given the administrator accesses the performance metrics report, when they generate the report for the previous month, then it should display aggregated data on waste generation, recycling rates, and overall environmental impact across all users.

A user engages with the community forum to discuss effective waste management practices after receiving their monthly performance insights notification.

Given a user has received their monthly performance insights notification, when they log into the EcoLink community forum, then they should find relevant discussion threads that link to common challenges faced in waste management as reported by other users.

A user sets up alerts for significant changes in their waste management performance and tests the functionality during a busy operational week.

Given the user has configured alerts for performance changes, when a significant change occurs in waste generation or recycling rates during the operational week, then the user should receive an alert via their preferred communication channel (email or app notification) within 30 minutes.

An EcoLink user wants to ensure the performance tracking aligns with their corporate sustainability goals during an annual review.

Given the user has input their corporate sustainability goals into the EcoLink platform, when they compare these goals to their performance metrics on the dashboard, then they should see a clear representation of progress towards each goal with visual indicators (e.g., green for on track, red for off track).

Customizable Notification Preferences

User Story: As a user, I want to customize my notification preferences for sustainability metrics so that I receive only the most relevant updates and can better focus on achieving my goals.
Description: This requirement focuses on providing users with the ability to customize their notification settings for performance insights. Users should be able to select the types of metrics they wish to monitor (e.g., waste reduction, recycling rates), as well as the frequency of notifications (e.g., daily, weekly, monthly). This level of personalization ensures that users receive the most relevant information that aligns with their specific sustainability goals and operational needs. By empowering users to tailor their notifications, EcoLink enhances user engagement and facilitates better decision-making based on personalized insights, thereby increasing the overall effectiveness of the performance insights feature.
Acceptance Criteria: User Customizes Notification Preferences for Waste Reduction Metrics

Given that a user is logged into their EcoLink account, when they navigate to the notification settings page and select 'Waste Reduction' as a metric, then the system should allow the user to set the frequency for notifications (daily, weekly, monthly).

User Receives Notifications Based on Custom Preferences

Given that a user has set their notification preferences for waste reduction metrics to weekly, when the next scheduled notification time arrives, then the user should receive an email and in-app notification summarizing their weekly waste reduction metrics.

User Modifies Notification Preferences for Recycling Rates

Given that a user is on the notification settings page, when they deselect 'Recycling Rates' as a monitored metric, then the system should confirm the change and ensure no further notifications are sent for recycling rates.

User Checks History of Notification Preferences Changes

Given a user has made multiple changes to their notification preferences, when they access the preferences history page, then they should see a timeline of changes made with date and time stamps.

User Receives Onboarding Tutorial for Notification Settings

Given that a new user has created an account, when they first access the dashboard, then they should be prompted with an onboarding tutorial specifically highlighting how to customize notification preferences.

User Reports Feedback on Notification Features

Given that a user has received notifications for a month, when they navigate to the feedback section and submit their experience regarding notification relevance, then the system should store their feedback and reflect it in the analytics dashboard for further review.

Visual Performance Dashboards

User Story: As a manager, I want an interactive visual dashboard of my sustainability performance so that I can quickly spot trends and identify areas for improvement in our waste management processes.
Description: This requirement entails developing an interactive, visual dashboard that aggregates and displays sustainability performance data in a user-friendly manner. It should feature graphical representations such as charts and graphs that help users easily understand their waste management metrics over time. This dashboard will not only enhance user experience through its intuitive design but also enable users to identify trends and areas for improvement at a glance. By providing visual insights into performance metrics, this feature supports users in making data-driven decisions to enhance sustainability practices and fosters a deeper engagement with their environmental impact.
Acceptance Criteria: User views the visual performance dashboard to assess monthly waste reduction progress after implementing new recycling protocols.

Given the user is logged into EcoLink, When they navigate to the Performance Insights section and select the visual dashboard, Then the user should see charts representing their monthly waste reduction and recycling rates clearly labeled with data points for the last six months.

User accesses the dashboard on a mobile device while on-site to quickly evaluate progress towards sustainability goals during a team meeting.

Given the user is accessing the dashboard from a mobile device, When they open the visual performance dashboard, Then the layout should be responsive, allowing users to view all graphs and charts without scrolling horizontally, and essential metrics should be clearly visible at a glance.

Administrator reviews the user feedback on the visual performance dashboard during a quarterly team review to identify needed enhancements.

Given the admin has access to user feedback data, When they analyze the feedback related to the visual performance dashboard, Then they should find that at least 80% of users report satisfaction with the dashboard's usability and clarity of information displayed for sustainable metrics.

User wants to export the graphical performance data for their presentation to stakeholders.

Given the user is on the visual performance dashboard, When they select the export option, Then the system should provide a downloadable PDF or Excel file that includes all current visualizations and data points, formatted properly for presentations.

User realizes there's an error in the displayed waste reduction chart and reports it through the community forum.

Given the user is on the visual performance dashboard, When they submit a bug report regarding inaccurate data representation in the charts, Then the system should acknowledge the report, allowing the user to track the status of their submission within the forum.

User customizes the time frame of the data displayed on the visual performance dashboard to evaluate quarterly performance variations.

Given the user is on the dashboard, When they select a custom date range for performance metrics, Then the displayed data should update accordingly to reflect the selected time frame, including all relevant graphs and analytics.

Automated Compliance Reporting

User Story: As an environmental compliance officer, I want automated compliance reporting so that I can ensure my business meets all regulatory requirements without the hassle of manual tracking.
Description: This requirement involves creating a feature that automatically compiles and generates compliance reports based on collected sustainability data, enabling businesses to meet regulatory requirements effortlessly. The reporting system will streamline the process of tracking compliance with local and national waste disposal regulations, as well as recycling mandates. By automating this process, users will save time and reduce the risk of non-compliance due to missed deadlines or incomplete information. The automated reporting capability not only enhances operational efficiency but also positions EcoLink as a trusted resource for ensuring regulatory adherence in sustainability efforts.
Acceptance Criteria: User initiates automated compliance reporting at the end of the reporting period to generate a summary of sustainability metrics for regulatory submission.

Given the user has selected the reporting period, when they click 'Generate Report', then the system should compile all relevant sustainability data and generate a compliance report in PDF format.

A user schedules automated compliance reports to be generated monthly to ensure timely submission to regulatory bodies.

Given the user has set up monthly report generation in the settings, when the next month arrives, then the system should automatically generate and send the report to the specified email.

Users need to review and verify the compliance report for accuracy before submission to regulatory authorities.

Given the compliance report is generated, when the user accesses the report, then they should be able to view and edit data discrepancies before final submission.

The compliance reporting feature should alert users of upcoming deadlines for report submission based on their reporting schedule.

Given the user has a reporting schedule, when a submission deadline is approaching, then the system should send a notification via email and within the app dashboard.

Users require documentation to demonstrate compliance during inspections or audits.

Given the compliance reports have been generated, when the user requests for historical compliance documents, then the system should allow downloads of past reports for review.

Users encounter an error when attempting to generate a compliance report due to missing data.

Given the user clicks 'Generate Report', when the required data is not present, then the system should display a clear error message specifying missing data and how to resolve it.

Community Engagement Features

User Story: As a participant in the EcoLink community, I want to share my sustainability performance and learn from others so that we can collectively improve our practices and motivate one another toward better environmental outcomes.
Description: This requirement focuses on the development of community engagement features that allow users to share their performance insights within the EcoLink community. This could include forums, challenge settings, and rewards for achieving sustainability goals. By fostering a sense of community and collaboration, EcoLink encourages users to motivate each other and share best practices in waste management. The introduction of community engagement not only enhances user engagement with the platform but also promotes a culture of sustainability that extends beyond individual businesses, ultimately contributing to a broader impact on environmental consciousness.
Acceptance Criteria: User Engagement in Community Forums

Given a registered user accesses the EcoLink platform, when they navigate to the community forums, then they should be able to view, post, and comment on topics related to sustainability metrics and waste management strategies.

Challenge Settings for Sustainability Goals

Given a user wants to participate in a sustainability challenge, when they create a new challenge, then the system should allow them to specify the challenge criteria, duration, and invite other users to join.

Rewards System for Achieving Goals

Given a user successfully completes a sustainability challenge, when they view their profile, then they should see a notification of their awarded points and any associated digital badges or recognitions.

Sharing Performance Insights with the Community

Given a user wants to share their performance insights, when they submit an update on their waste reduction metrics, then their insights should be visible to other users in the community and on their profile page.

Collaboration on Best Practices

Given multiple users are participating in a discussion thread about best practices, when users reply within the thread, then all participants should receive notifications of new responses to stay engaged.

Visibility of Community Engagement Metrics

Given a user accesses the community section, when they navigate to the engagement dashboard, then the user should see metrics such as total posts, comments received, and participation in challenges.

User Roles in Community Engagement

Given an admin user accesses the community management section, when they review user roles, then they should be able to assign or modify roles for users participating in community activities.

Sustainable Product Finder

The Sustainable Product Finder is a search tool that allows users to easily locate eco-friendly products based on their specific needs. By filtering options such as product type, sustainability certifications, and price range, businesses can quickly discover and select the most suitable sustainable products, streamlining the procurement process and enhancing their green initiatives.

Requirements

Advanced Filtering Options

User Story: As a procurement manager, I want advanced filtering options for sustainable products so that I can quickly find and select environmentally friendly options that meet my company's needs and budget.
Description: The Advanced Filtering Options requirement entails the implementation of sophisticated filters within the Sustainable Product Finder tool. Users will be able to narrow down their searches by various criteria, including product type, sustainability certifications, brand reputation, and price range. This feature will enhance user experience by providing more precise results and enabling businesses to quickly identify products that align with their sustainability goals. Integrating advanced filtering options will streamline the procurement process, allowing users to make informed choices and fostering a culture of eco-conscious purchasing.
Acceptance Criteria: User searches for eco-friendly cleaning products using specific filtering criteria.

Given the user is on the Sustainable Product Finder, when they select 'Cleaning Products' as the product type and apply relevant sustainability certifications, then the results should only display cleaning products that meet the specified criteria.

User attempts to find sustainable office supplies within a defined price range.

Given the user sets a price range filter for $5 to $20, when they search for office supplies, then the displayed products should fall within this price range and maintain eco-friendly attributes.

User looks for products from a particular brand with sustainability certifications.

Given the user selects a brand and sustainability certification, when they perform the search, then only products from the selected brand that hold the specified certification should be shown in the results.

User combines multiple filters to refine their search for sustainable packaging solutions.

Given the user applies filters for 'Packaging' type, sustainability certification, and price range, when the search is executed, then the results must align with all applied filters, displaying only the applicable items.

User wants to view the impact of selected eco-friendly products on their sustainability goals.

Given the user has selected products, when they check the sustainability metrics, then the dashboard should accurately reflect the total sustainability contributions of the chosen products, like reduced waste or carbon footprint.

User Rating and Review System

User Story: As a sustainability officer, I want a user rating and review system so that I can assess the quality and reliability of eco-friendly products based on feedback from other businesses, helping me make better purchasing decisions.
Description: The User Rating and Review System requirement involves implementing a feature that allows users to leave ratings and reviews for eco-friendly products found through the Sustainable Product Finder. This will not only facilitate informed decision-making but also build a community-driven rating system that shares experiences and insights on product performance. Integrating this system within the platform encourages user engagement, aids in product selection processes, and enhances trust in the Sustainable Product Finder tool. Additionally, reviews can help businesses gauge product effectiveness and reliability according to peer feedback.
Acceptance Criteria: User successfully rates a product after clicking on the rating system within the Sustainable Product Finder.

Given a user has selected an eco-friendly product, when they click on the rating (1-5 stars), then the rating is recorded in the database and updates the product's overall rating displayed immediately.

User submits a detailed review for a chosen product, providing feedback on product effectiveness and experience.

Given a user has rated a product, when they enter a written review of at least 50 characters and submit it, then the review is saved and displayed under that product's review section for others to see.

User accesses the Sustainable Product Finder and views products filtered by specific ratings and reviews.

Given a user selects a filter option for finding products with a minimum average rating of 4 stars, when they apply the filter, then only products meeting that criterion are displayed in the search results.

User views all reviews and ratings for a particular eco-friendly product to make an informed decision.

Given a user is on the product details page, when they navigate to the reviews section, then they can see all submitted reviews and the average rating prominently displayed.

User encounters inappropriate content in reviews and wants to report it.

Given a user identifies an inappropriate review, when they click on the 'Report' button adjacent to the review, then the review is flagged for moderation and the user receives a confirmation message.

User wants to edit or delete their submitted review of a product.

Given a user is logged in and navigates to their submitted reviews, when they choose to edit or delete a review, then the action is successfully completed and reflected in the review section.

Integration with Supplier Databases

User Story: As a purchasing agent, I want the Sustainable Product Finder to integrate with supplier databases so that I can access real-time information on product availability and pricing, ensuring that my procurement decisions are timely and informed.
Description: The Integration with Supplier Databases requirement focuses on establishing connections between the Sustainable Product Finder tool and various supplier databases. This feature will allow for real-time updates on product availability, pricing, and new eco-friendly offerings from suppliers. It enhances user experience by ensuring that the product information is current and accurate, which is crucial for effective procurement. By integrating with supplier databases, EcoLink can provide a seamless experience for users who rely on timely information to make sustainable purchasing decisions. This feature thereby optimizes the procurement process and fosters relationships with suppliers.
Acceptance Criteria: User initiates a search for sustainable products using the Sustainable Product Finder tool and expects to see real-time results from integrated supplier databases.

Given the user accesses the Sustainable Product Finder, when they enter a product type and apply filters for sustainability certifications and price range, then the system should display a list of eco-friendly products with up-to-date availability and pricing from supplier databases.

A user tries to access the Sustainable Product Finder during peak hours and expects no delays in retrieving product information from supplier databases.

Given the user attempts to search for sustainable products during high traffic, when they submit a query, then the system should return results within 3 seconds without any timeouts or delays.

A business purchases eco-friendly products through EcoLink and needs to ensure pricing is accurate as per the latest supplier database integration.

Given a user selects a product for purchase, when they review the product details, then the displayed pricing should match the current price in the connected supplier database, reflecting any changes made within the last hour.

A supplier updates information about their sustainable products in their database, which should be reflected in EcoLink's system immediately.

Given the supplier updates their product information, when the product is modified in the supplier database, then the changes should be synced to EcoLink within 10 minutes of the update.

A user filters products by a specific sustainability certification in the Sustainable Product Finder and expects only relevant results.

Given the user applies a filter for a defined sustainability certification, when they perform the search, then only products that match the selected sustainability certification should appear in the search results.

A user accesses the Sustainable Product Finder for the first time and expects a guided onboarding experience that helps them utilize supplier database integrations.

Given a new user accesses the Sustainable Product Finder, when they complete the onboarding process, then they should receive a tutorial that explains how to perform searches, apply filters, and understand supplier integrations effectively.

A business administrator wants to review the integration status of supplier databases within EcoLink for system maintenance purposes.

Given the administrator accesses the settings panel, when they view the integration status, then they should see detailed logs for each supplier connection, including the last successful sync time and any errors encountered within the last month.

Comparison Tool for Products

User Story: As a product manager, I want a comparison tool for sustainable products so that I can evaluate different options against each other, helping me select the best products that meet our sustainability criteria.
Description: The Comparison Tool for Products requirement entails the development of a feature that allows users to compare multiple eco-friendly products side by side. This tool will enable users to evaluate different options based on sustainability ratings, price, features, and certifications. By empowering users to assess products through direct comparison, this feature facilitates more informed decisions in the procurement process. The Comparison Tool enhances user satisfaction and increases the likelihood of selecting the most appropriate products for their sustainability initiatives, ultimately contributing to their green goals.
Acceptance Criteria: User initiates the Comparison Tool to evaluate multiple eco-friendly products.

Given that the user has selected at least two products, when they access the Comparison Tool, then the tool displays a side-by-side comparison of the selected products including sustainability ratings, price, features, and certifications.

User filters products based on specific sustainability certifications before using the Comparison Tool.

Given that the user applies filters for sustainability certifications, when they view the product list, then the tool only displays products that meet the selected certification criteria.

User wants to understand the price differences between product options using the Comparison Tool.

Given that the user has selected multiple products, when they use the Comparison Tool, then the price of each product is clearly displayed and highlighted for easy comparison.

User accesses the Comparison Tool after adding products to their shortlist.

Given that the user has added products to their shortlist, when they navigate to the Comparison Tool, then all shortlisted products are automatically populated in the comparison view without needing to reselect them.

User seeks information about product features while using the Comparison Tool.

Given that the user is comparing products, when they hover over a product, then a tooltip appears showing additional details about the product features.

User requires immediate assistance while using the Comparison Tool.

Given that the user is on the Comparison Tool page, when they click the help icon, then a pop-up chat window opens for support with FAQs related to the Comparison Tool.

User wants to see the overall sustainability impact of the selected products in the Comparison Tool.

Given that the user has selected multiple products, when they view the Comparison Tool, then it provides an aggregate sustainability score based on the selected products' ratings and certifications.

Mobile-Optimized Interface

User Story: As a field operations manager, I want the Sustainable Product Finder to have a mobile-optimized interface so that I can easily search for sustainable products while I'm out in the field, making it convenient to procure eco-friendly options.
Description: The Mobile-Optimized Interface requirement focuses on ensuring that the Sustainable Product Finder is fully accessible and functional on mobile devices. This includes responsive design, mobile-friendly navigation, and fast loading times. With an increasing number of users accessing tools via smartphones and tablets, having a mobile-optimized interface ensures that users can conveniently search for and procure sustainable products on-the-go. This feature enhances user engagement and satisfaction while increasing the platform's reach by accommodating users who prefer mobile access.
Acceptance Criteria: User initiates a product search on a mobile device using the Sustainable Product Finder to locate eco-friendly products while traveling.

Given the user is on a mobile device, when they access the Sustainable Product Finder, then the interface should automatically adjust to fit the screen size with no horizontal scrolling needed.

User navigates through various categories of sustainable products on a smartphone in a public space with limited data connectivity.

Given the user selects a product category, when they click to view products, then the loading time for product results should not exceed 3 seconds under 3G network conditions.

User attempts to filter products based on sustainability certifications using the Sustainable Product Finder on a tablet.

Given the user applies multiple filters, when they click on the 'Apply Filters' button, then the product list should display updated results that match the selected filters with all UI elements functioning as intended.

User accesses the Sustainable Product Finder while using different mobile browsers (Chrome, Firefox, Safari) to ensure compatibility.

Given the user tests the application on various mobile browsers, when they navigate throughout the app, then all features should be accessible and display consistently across all tested browsers.

User runs the Sustainable Product Finder app on a mobile device with low battery and minimal storage space.

Given the mobile device has less than 10% battery and limited storage, when the user accesses the Sustainable Product Finder, then the app should load and function without crashing or significant delays.

User seeks assistance through the community forum on the mobile interface while searching for sustainable products.

Given the user is on the community forum, when they attempt to submit a question, then the submission process should be smooth, and a confirmation message should appear within 2 seconds of submission.

Supplier Rating System

The Supplier Rating System empowers users to rate and review eco-friendly suppliers within the marketplace. By providing feedback on product quality, pricing, and service reliability, this feature creates a transparent environment that fosters trust and helps businesses make informed purchasing decisions, ensuring they partner with reputable suppliers.

Requirements

Supplier Feedback Submission

User Story: As a business owner, I want to rate and review suppliers I have worked with, so that I can share my experiences and help other businesses make informed decisions about their suppliers.
Description: The Supplier Feedback Submission requirement allows users to provide ratings and reviews for eco-friendly suppliers directly through the EcoLink platform. This feature aims to enhance user engagement by making it easy for businesses to share their experiences regarding product quality, pricing, and service efficiency. The feedback system will include options for star ratings as well as text reviews, and it will be linked with the supplier profiles to create a robust and transparent evaluation system. The overarching goal is to foster a community of informed buyers who can choose suppliers based on collective insights, thus improving the overall quality of service in the marketplace.
Acceptance Criteria: User submits a star rating and a written review for a supplier on the EcoLink platform after their recent purchasing experience.

Given a user is logged into the EcoLink platform, when they select a supplier and navigate to the feedback section, and they successfully enter a star rating (1-5) and a text review, then the feedback should be saved, and a success message should be displayed.

A user attempts to submit feedback without entering a star rating.

Given a user is on the feedback submission form, when they try to submit the form without selecting a star rating, then an error message should appear indicating that a star rating is required.

A user views submitted feedback for a specific supplier on their profile page.

Given a user is viewing the profile page of a supplier, when the page loads, then all submitted ratings and reviews for that supplier should be displayed clearly, with the most recent review at the top.

Users can edit their previously submitted feedback for a supplier.

Given a user has previously submitted feedback for a supplier, when they navigate to their feedback history and choose to edit their feedback, then they should be able to change their star rating and update their written review, which should be reflected in real-time.

A user submits feedback that includes inappropriate content.

Given a user submits feedback containing inappropriate language or content, when the feedback is submitted, then it should be flagged for review by the EcoLink moderation team and not displayed publicly until reviewed.

The feedback submission process must be completed within a specified timeframe after purchase.

Given that a user has completed a purchase from a supplier, when they attempt to submit feedback more than 30 days after the purchase, then they should receive a message informing them that the feedback period has expired and cannot be submitted.

Users receive confirmation notifications after submitting feedback.

Given a user has successfully submitted their feedback for a supplier, when the submission is complete, then an email confirmation should be sent to the user's registered email address acknowledging their feedback submission.

Rating Aggregation System

User Story: As a procurement manager, I want to see an aggregate rating for each supplier, so that I can quickly identify the best options available based on other users' feedback.
Description: The Rating Aggregation System requirement will compile and display an aggregate rating for each supplier based on customer feedback, making it easier for businesses to evaluate potential partners at a glance. The system will calculate average ratings, display the number of reviews, and allow filtering by specific criteria such as 'highest rated' or 'most reviewed'. This feature will help in enhancing transparency within the EcoLink community and facilitate quicker decision-making processes for users seeking reliable suppliers. By providing this aggregated view, we ensure that businesses can trust the supplier ratings while paving the way for increased competition and improved service offerings.
Acceptance Criteria: As a user, I want to view the aggregate rating of a supplier on the EcoLink platform so that I can quickly assess their reliability before making a purchasing decision.

Given I am on the supplier's profile page, When I look at the supplier's ratings, Then I should see the average rating displayed prominently, along with the total number of reviews received.

As a user, I want to filter suppliers based on their ratings and review counts, allowing me to easily find the highest-rated or most-reviewed suppliers.

Given I am using the supplier listing page, When I apply the filter for 'highest rated', Then I should see a list of suppliers ordered by their average rating in descending order.

As a user, I want to be able to sort suppliers based on the number of reviews to understand which suppliers are most often reviewed by other businesses.

Given I am on the supplier listing page, When I select the 'most reviewed' filter option, Then the list of suppliers should be reordered by the number of reviews in descending order.

As a user, I want to ensure that the ratings displayed are updated in real-time as new reviews come in, so I always have the latest information available.

Given I am viewing a supplier's profile, When a new review is submitted for that supplier, Then the average rating and review count should update automatically without needing to refresh the page.

As a user, I want to be able to see individual reviews and comments left by other users regarding each supplier, to gain detailed insights into their products and services.

Given I have accessed the supplier's profile page, When I navigate to the reviews section, Then I should see a list of individual reviews including the ratings and comments provided by other users.

As a user, I want to submit my own rating and review for a supplier based on my experience, helping other users make informed decisions.

Given I am on the review submission form for a supplier, When I enter my rating and provide comments, Then my review should be successfully submitted and reflected in the supplier's aggregate rating.

As a user, I want to see an average rating format that includes decimal points (e.g., 4.5) to provide a precise understanding of supplier quality.

Given I am viewing the aggregate rating of a supplier, When the average rating is calculated, Then it should display with one decimal place to enhance clarity and precision.

Review Moderation System

User Story: As a community manager, I want to moderate the reviews submitted by users, so that I can ensure that all feedback is appropriate and constructive, maintaining a trustworthy community for our users.
Description: The Review Moderation System requirement is designed to ensure the integrity and quality of feedback within the Supplier Rating System. This feature will enable a moderation workflow that allows EcoLink administrators to review submitted ratings and comments for appropriateness and relevance before they are published. Employing algorithms alongside manual checking will help filter out fraudulent or inappropriate content, fostering a trustworthy environment for users. The moderation system will provide transparency in the review process while safeguarding our community from misinformation, thereby enhancing user trust in the supplier evaluations on EcoLink.
Acceptance Criteria: User Submission of Reviews for Eco-Friendly Suppliers

Given an EcoLink user submits a rating and review for a supplier, when the review is submitted, then the review enters the moderation workflow for approval by an administrator before it is published.

Administrator Review of Submitted Ratings

Given that an administrator accesses the moderation queue, when a submitted rating is reviewed, then the administrator can approve, reject, or request changes to the review, and a notification is sent to the user based on the action taken.

Algorithmic Filtering of Inappropriate Content

Given that a rating is submitted, when the review is processed by the moderation system, then the algorithms successfully filter out any fraudulent or inappropriate content, reducing the number of false submissions by at least 90%.

Notification System for Users on Review Status

Given a user has submitted a review, when the review is moderated, then the user receives a notification indicating the status of their review (approved, rejected, or needs changes).

Transparency in Review Process for Users

Given that a user is viewing supplier reviews, when they access a specific review, then they can see the moderation status (approved, pending review, rejected) along with reasons if applicable, ensuring transparency.

Report Functionality for Users to Flag Reviews

Given a user reads a review, when they find a review inappropriate or fraudulent, then they can click a 'Report' button which triggers a review of that specific content by an administrator within 72 hours.

User Feedback on the Review Moderation System

Given users interact with the rating system, when the moderation system is live for 30 days, then at least 50% of users report satisfaction with the review moderation process through a user feedback survey.

Supplier Response Feature

User Story: As a supplier, I want to respond to customer reviews, so that I can clarify misunderstandings, showcase improvements, and build a stronger relationship with my clients.
Description: The Supplier Response Feature allows eco-friendly suppliers to respond to ratings and reviews left by users, promoting open dialogue and further trust-building between suppliers and businesses. This feature will enable suppliers to address concerns, highlight improvements, or thank customers for positive feedback. By integrating supplier responses directly next to user reviews, we enhance the visibility of supplier engagement and foster a two-way communication channel. This capability aims not only to increase customer satisfaction but also to empower suppliers to be proactive in addressing their clientele's feedback.
Acceptance Criteria: Supplier Response to User Feedback

Given a user has submitted a rating and review, When the supplier accesses the platform, Then they should be able to view the review alongside a response option.

Successful Submission of Supplier Response

Given a supplier has crafted a response to a user review, When they submit their response, Then the response should be successfully published and visible next to the corresponding review.

Indicator of Supplier Engagement

Given a user is viewing supplier reviews, When they see the review section, Then the user should be able to see an indicator that shows whether the supplier has responded to the review or not.

Notification for Suppliers on New Reviews

Given a new review is posted about a supplier, When the review is published, Then the supplier should receive a notification regarding the new feedback within the platform.

Editing a Supplier Response

Given a supplier has previously submitted a response, When they navigate to edit their response, Then they should be able to modify the text and save the changes successfully.

Visibility of Responses in Search Results

Given a user is using the marketplace to search for suppliers, When they view the search results, Then the information about supplier responses should be included in the supplier profiles that are displayed.

User Notification System for New Reviews

User Story: As a user, I want to be notified when new reviews are posted about my preferred suppliers, so that I can stay updated on their performance and make timely decisions based on current feedback.
Description: The User Notification System for New Reviews requirement is designed to keep users informed about new feedback related to the suppliers they follow or have previously interacted with. This feature will enable notifications via email or in-app alerts, prompting users to check out recent ratings and reviews that may impact their purchasing decisions. By encouraging users to stay engaged in the community and informed about supplier performance changes, EcoLink enhances the user experience and helps businesses make timely decisions about their partnerships.
Acceptance Criteria: User receives notifications for new reviews from suppliers they follow.

Given a user has followed specific suppliers, when a new review is submitted for any of those suppliers, then the user should receive an email and an in-app notification about the new review.

User can customize notification preferences.

Given a user accesses their notification settings, when they choose to receive or opt-out of notifications for specific suppliers, then their preferences should be saved and update the notifications they receive accordingly.

Users can view a summary of new reviews in their dashboard.

Given a user has logged into their EcoLink account, when they navigate to the dashboard, then they should see a summary widget displaying the number of new reviews for each followed supplier.

Users can interact with notifications to read reviews.

Given a user receives a notification for a new review, when they click on the notification, then they should be redirected to the detailed view of the review within the application.

Users receive a daily summary of new reviews.

Given a user has opted into daily notifications, when new reviews are submitted within the day, then they should receive a daily email summarizing all new reviews for their followed suppliers.

User feedback is collected on notification effectiveness.

Given a user receives new review notifications, when they access a feedback prompt regarding the usefulness of the notifications, then their feedback should be recorded in the system for analysis.

Supplier Profile Enhancement with Reviews

User Story: As a buyer, I want supplier profiles to include ratings and reviews, so that I can quickly evaluate a supplier's reputation and make informed purchasing decisions accordingly.
Description: The Supplier Profile Enhancement with Reviews requirement aims to integrate the submitted ratings and comments directly into supplier profiles, making them comprehensive and informative for potential buyers. Each supplier’s profile will display their average rating, number of reviews, and highlights of customer comments, giving businesses a rich overview of the supplier's reputation. This enhancement not only promotes transparency but also simplifies the decision-making process by allowing businesses to assess supplier reliability quickly. The goal is to create a detailed insight into suppliers, ultimately driving better partnerships.
Acceptance Criteria: Supplier profile displays average rating and total number of reviews for each eco-friendly supplier.

Given a supplier has received multiple ratings, When a user views the supplier profile, Then the supplier's average rating and total number of reviews should be displayed prominently on the profile page.

User reviews are submitted and reflected in the supplier's profile in real-time.

Given a user submits a review for a supplier, When the review is processed, Then the review should appear in the supplier’s profile within a few seconds.

Customer comments on supplier reviews are highlighted to enhance user understanding.

Given multiple reviews exist for a supplier, When a user views the supplier’s profile, Then at least three customer comments should be displayed to provide insights into the supplier's reputation.

Users can filter suppliers based on average rating criteria.

Given user wants to find highly-rated suppliers, When the user applies a filter on the supplier directory by average rating, Then only suppliers with ratings above the user's specified threshold should be displayed.

An overview of ratings and comments is accessible by potential buyers during the supplier selection process.

Given users are assessing suppliers, When they click on a supplier's profile link, Then a summary section displaying rating breakdown and recent useful comments should be visible at the top of the profile.

Notifications are sent to suppliers when reviews are submitted.

Given a review is submitted for a supplier, When the submission is confirmed, Then the supplier should receive a notification indicating the new review and its content.

Eco-Incentive Programs

Eco-Incentive Programs offer exclusive discounts and rewards for businesses that consistently purchase eco-friendly products through the marketplace. This feature motivates users to choose sustainable options by providing economic benefits, ultimately driving larger volumes of green purchases and reinforcing the commitment to sustainability.

Requirements

Eco-Incentive Program Enrollment

User Story: As a small business owner, I want to enroll in Eco-Incentive Programs quickly so that I can receive discounts on eco-friendly products and contribute to sustainability efforts.
Description: This requirement involves the development of a user-friendly interface that allows businesses to easily enroll in the Eco-Incentive Programs. It will include validation checks to ensure that businesses meet specific criteria for eligibility and will provide instant feedback on their application status. This functionality is critical as it facilitates user engagement and ensures only qualified businesses participate. The integration would require interaction with the existing user management and marketplace modules to pull relevant information about product purchases.
Acceptance Criteria: User Enrollment via Interface

Given a business user is logged in, when they navigate to the Eco-Incentive Programs section and fill out the enrollment form with valid eco-friendly product purchasing history, then they should receive a confirmation message indicating successful enrollment.

Eligibility Validation Check

Given a business user submits their enrollment request, when the system checks their purchasing history against the eligibility criteria, then the system should return either an approval or a detailed explanation of ineligibility based on specific criteria not met.

Instant Feedback on Application Status

Given a business user has completed the enrollment form, when they submit their application, then they should see an instant feedback message indicating their application's current status: processing, approved, or rejected.

Integration with User Management System

Given a business user attempts to enroll, when the system retrieves user data from the existing user management module, then the user information should accurately reflect in the enrollment process with no errors.

Error Handling for Invalid Entries

Given a business user is filling out the enrollment form, when they enter invalid data in any required field, then the system should display a clear error message indicating which field needs correction.

Submission Confirmation for Enrollment

Given a business user successfully enrolls in the Eco-Incentive Programs, when they complete the application process, then they should receive an email confirmation with all relevant details of their enrollment.

Accessibility Compliance in Enrollment Interface

Given the enrollment interface is designed, when a user with accessibility needs navigates the interface, then all elements must be compliant with WCAG 2.1 standards for accessibility, ensuring they can complete the enrollment without barriers.

Discount Calculation Algorithm

User Story: As a business operator, I want the discount calculation to be automatic at checkout so that I can benefit from Eco-Incentive discounts without additional effort.
Description: This requirement pertains to creating a robust algorithm that calculates discounts based on the volume of eco-friendly products purchased by participating businesses. The algorithm must account for various tiers of discounts based on purchase thresholds and integrate seamlessly with the existing payment processing system. This ensures that users automatically receive their discounts during checkout, promoting loyalty and further encouraging sustainable purchasing behaviors.
Acceptance Criteria: Discount Calculation for a Business based on Eco-Friendly Product Purchases

Given a business purchases eco-friendly products exceeding $500, when the checkout process is initiated, then a tiered discount of 10% should be applied automatically to the total order amount.

Validation of Discount Calculation at Varying Purchase Thresholds

Given a business with varying purchase thresholds ($200, $500, $1000), when eco-friendly products are purchased at those amounts, then the corresponding discounts (5%, 10%, 15%) should be applied automatically during checkout as per the defined tiers.

Integration of Discount Algorithm with Payment Processing System

Given the discount calculation algorithm has been implemented, when a business completes a purchase of eco-friendly products, then the final invoice should reflect the correct discounted total, ensuring the algorithm integrates seamlessly with the payment processing system.

Automated Discount Application for Returning Customers

Given a returning business customer who has previously qualified for discounts, when they log in and initiate a purchase of eco-friendly products, then the applicable discounts based on their purchase history should be automatically calculated and applied at checkout.

User Notification on Successful Discount Application

Given a business has successfully completed a purchase with applied discounts, when the transaction is completed, then the user should receive a confirmation message indicating the applied discount and the total savings achieved.

Monitoring and Reporting Discount Utilization Over Time

Given that businesses are utilizing discounts, when a report is generated for a specified period, then it should accurately show the total discounts applied, number of businesses utilizing the eco-incentive program, and overall impact on sales of eco-friendly products.

Testing Discount Application Under Diverse Purchase Scenarios

Given various businesses with differing purchase patterns, when testing the checkout process across multiple scenarios (e.g., one-time purchase, subscription, bulk orders), then the discount calculation should accurately apply as per the defined algorithm each time.

Reward Redemption System

User Story: As an environmentally-conscious business owner, I want to easily redeem my rewards for eco-friendly products so that I feel appreciated for my sustainable choices.
Description: The development of a reward redemption system is required for businesses to easily redeem their earned rewards from Eco-Incentive Programs. This will involve creating a dedicated section in the user dashboard where users can view available rewards and apply them toward future purchases. The system should support various redemption options and maintain accurate tracking of rewards earned and redeemed, fostering user retention and repeated engagement with sustainable products.
Acceptance Criteria: User redemption of rewards from the dashboard.

Given the user has earned rewards, when they navigate to the reward redemption section, then they should see a list of available rewards along with their corresponding values and expiration dates.

User applies a reward during checkout.

Given the user has selected products for purchase, when they apply a reward at checkout, then the total cost should reflect the applied reward value and reduce the payable amount accordingly.

Tracking of earned and redeemed rewards.

Given the user has redeemed a reward, when they check their reward history, then they should see an updated record showing the reward earned, the amount redeemed, and the new balance available.

User is notified of expiring rewards.

Given the user has rewards set to expire within 30 days, when they log into their account, then they should receive a notification alerting them of the expiring rewards.

User can filter rewards based on categories.

Given the user is in the reward redemption section, when they apply filters (e.g., category, value), then the displayed rewards should match the selected filter criteria.

User receives a confirmation of reward redemption.

Given the user has successfully redeemed a reward, when the redemption is completed, then they should receive a confirmation message outlining the details of the redemption.

User can share rewards with other users.

Given the user has a reward available for sharing, when they select the share option, then they should be able to share that reward with another registered user successfully.

Analytics Dashboard for Eco-Incentives

User Story: As a business operator, I want to view analytics on my Eco-Incentive participation so that I can understand the impact of my sustainable purchasing decisions.
Description: Implementing an analytics dashboard that provides businesses with insights into their Eco-Incentive participation. This dashboard will track key metrics such as total discounts received, products purchased through the program, and overall impact on sustainability goals. By offering detailed analytics, businesses can assess their commitment to eco-friendly practices and strategize improvements, enhancing user experience and encouraging active participation in Eco-Incentives.
Acceptance Criteria: User views the analytics dashboard after participating in Eco-Incentive Programs for a month.

Given the user is logged into EcoLink and has valid Eco-Incentive participation, when the user accesses the analytics dashboard, then the dashboard should display total discounts received, products purchased, and a summary of sustainability impact metrics for the past month.

Administrator reviews the analytical data to ensure accuracy and functionality of the dashboard.

Given that the analytics dashboard is implemented, when the administrator generates a report, then the report should accurately reflect the data source metrics with no discrepancies in calculated totals or sustainability impact statistics.

User utilizes the analytics dashboard to plan future purchases of eco-friendly products based on insights gained.

Given the user has accessed the analytics dashboard, when the user analyzes the data presented, then the user should be able to identify at least three actionable insights for enhancing eco-friendly purchases that are viable for their business strategy.

User accesses the analytics dashboard on a mobile device to check participation metrics.

Given the user is logged into EcoLink on a mobile device, when the user navigates to the analytics dashboard, then the display should be fully responsive, presenting all metrics clearly without loss of functionality on mobile screen resolutions.

User wants to compare their participation metrics with previous months to assess trend changes.

Given the user has access to previous data, when the user selects a different date range on the analytics dashboard, then the dashboard should accurately update to reflect historical performance and allow for easy trend analysis.

Notification System for Eco-Incentives

User Story: As a business owner, I want to receive notifications about my Eco-Incentives so that I'm aware of new rewards and can take full advantage of the program.
Description: A notification system is needed to alert businesses about their eligibility for Eco-Incentive rewards, upcoming promotions, and important program updates. This system should leverage email and in-app notifications, ensuring users stay informed and engaged with their eco-incentive status. By proactively communicating updates, we can enhance user retention and increase participation in eco-friendly purchasing habits.
Acceptance Criteria: Notification of Eco-Incentive Eligibility Alert

Given that a user has made eco-friendly purchases, when they log into the EcoLink platform, then they should receive an in-app notification detailing their eligibility for Eco-Incentive rewards.

Notification of Upcoming Promotions

Given that the Eco-Incentive program has upcoming promotions related to eco-friendly products, when a user subscribes to notifications, then they should receive an email alert at least one week prior to the promotion's start date.

Notification for Program Updates

Given that there are changes to the Eco-Incentive program, when a user is registered for updates, then they should receive an in-app notification and an email detailing the updates simultaneously.

Notification Delivery Mechanism

Given that a user opts for notification preferences, when they choose to receive notifications via email, then all relevant notifications must be delivered to their registered email address without delay.

Summary of Eco-Incentive Status

Given that a user accesses their Eco-Incentive dashboard, when they request the summary of their eco-incentive participation, then the dashboard should display a comprehensive overview of earned rewards and eligible promotions.

Notification Opt-out Functionality

Given that a user no longer wishes to receive notifications, when they access the settings to change notification preferences, then they should have the option to opt-out of all eco-incentive notifications easily.

Partnership Networking Hub

The Partnership Networking Hub is a collaboration platform within the marketplace that connects businesses with potential service providers and technology partners. Users can explore partnership opportunities, share best practices, and work together on sustainability initiatives, enhancing their efforts to reduce waste and promote eco-friendly practices.

Requirements

Partnership Discovery Tool

User Story: As a business owner, I want to easily find potential partners who align with my sustainability goals so that I can collaborate effectively and enhance our eco-friendly initiatives.
Description: The Partnership Discovery Tool allows users to search and filter potential partners based on specific criteria such as industry, sustainability goals, and services offered. This feature will enhance users’ ability to identify the most relevant service providers or technology partners for collaboration. It integrates with the existing user profile and preferences to provide tailored recommendations, significantly facilitating the networking process within the eco-conscious business community.
Acceptance Criteria: As a user with specific sustainability goals, I want to be able to filter potential partners in the Partnership Discovery Tool based on my industry and sustainability criteria so that I can find the most relevant service providers quickly.

Given that the user is logged into their account, when they access the Partnership Discovery Tool and apply filters for industry and sustainability goals, then the tool should display a list of potential partners that match those criteria within 2 seconds.

As a user looking for technology partners, I want the Partnership Discovery Tool to recommend service providers based on my previous selections and preferences for maximum relevance.

Given that the user has set preferences in their profile, when they open the Partnership Discovery Tool, then the system should display tailored recommendations for at least 5 service providers that align with the user's selected preferences and past interactions.

As a user interested in partnerships, I want to review detailed profiles of potential partners listed in the Partnership Discovery Tool so that I can make informed decisions about collaborations.

Given that the user is viewing a list of potential partners, when they click on a partner's profile, then the detailed profile should show at least 3 key metrics including services offered, sustainability goals, and past collaboration experiences.

As a user who wants to connect with a potential partner, I want to initiate contact through the Partnership Discovery Tool so that I can start discussions on collaboration quickly.

Given that the user is viewing a potential partner's profile, when they click 'Contact', then a contact form should appear, allowing them to send a message that includes fields for their name, email, and a message body, and upon submission, a confirmation message should be received within 10 seconds.

As an admin of EcoLink, I want to monitor the usage of the Partnership Discovery Tool to evaluate its effectiveness in generating partnerships.

Given that the admin accesses the analytics dashboard, when they review usage statistics for the Partnership Discovery Tool, then they should see at least 3 metrics including the number of searches performed, the number of connections initiated, and user satisfaction ratings collected from feedback forms within the last month.

As a user who prefers a seamless experience, I want the Partnership Discovery Tool to integrate smoothly with my existing user profile for automatic updates in recommended partners.

Given that the user updates their preferences in their profile, when they revisit the Partnership Discovery Tool, then the recommended partners should reflect the updated preferences immediately without needing to refresh the page.

Collaborative Project Workspace

User Story: As a project manager, I want a dedicated space to manage my sustainability projects and collaborate with partners so that I can streamline project execution and improve accountability.
Description: The Collaborative Project Workspace feature will enable users to create, manage, and collaborate on sustainability projects within the platform. Users can invite partners to join their projects, set deadlines, share documents, and track progress in real-time. This workspace fosters effective communication and coordination among partners, ensuring that sustainability projects are executed efficiently and transparently.
Acceptance Criteria: User creates a new sustainability project within the Collaborative Project Workspace.

Given a registered user is logged in, when they fill out the project creation form with all required fields and click 'Create Project', then the project should be successfully created and visible in the user's dashboard.

User invites partners to join a sustainability project after it has been created.

Given a user has a project created, when they enter the email addresses of potential partners into the invitation field and click 'Send Invitations', then the invited partners should receive an email with a link to join the project.

User shares documents with project partners within the collaborative workspace.

Given a user is viewing their project, when they upload a document and select 'Share with Partners', then all collaborators should have access to the document within the project workspace.

Project progress is tracked and updated in real-time by all participants.

Given multiple partners are collaborating on a project, when any partner updates the progress status, then all partners should see the updated status in real-time without needing to refresh the page.

User sets deadlines for project tasks and notifications are triggered as deadlines approach.

Given a user has set deadlines for specific tasks within the project, when the deadline is within 24 hours, then all project members should receive a notification via the platform and email alerting them of the upcoming deadline.

Users can view a summary of project activities and communications in a dedicated section.

Given a user is looking at a project, when they navigate to the 'Activities' section, then they should see a complete log of all activities, comments, and document uploads related to the project.

Best Practices Repository

User Story: As a user, I want to access a repository of successful sustainability practices so that I can learn from others and implement effective strategies in my own business.
Description: The Best Practices Repository will serve as a centralized database where users can share and access proven sustainability practices and success stories. This feature enhances knowledge sharing among businesses, allowing them to learn from each other's experiences and implement effective waste management strategies. Users can contribute by submitting their own case studies and insights, ensuring a rich and diverse collection of resources.
Acceptance Criteria: User Submission of Best Practices

Given a registered user, when they submit a new sustainability case study through the Best Practices Repository, then the submission should be recorded in the database and the user should receive a confirmation notification.

Accessing Shared Case Studies

Given a user accessing the Best Practices Repository, when they search for sustainability practices, then they should be able to filter results by category (e.g., recycling, composting, energy efficiency) and view at least 5 relevant case studies.

Rating and Reviewing Case Studies

Given a user who has accessed a case study in the Best Practices Repository, when they rate and leave a review for that case study, then the average rating should be updated, and their review should be visible to other users immediately.

User Insights Contribution

Given a user with a valid account, when they submit insights or feedback on an existing case study, then their contribution should be visible to other users and linked to their profile within the repository.

Visibility of Top Practices

Given the Best Practices Repository, when a user visits the homepage, then the top 10 most viewed case studies should be prominently displayed, allowing quick access to popular content.

Case Study Detail Page Functionality

Given a user who clicks on a specific case study, when the detail page loads, then it should display the full content of the case study, including images, submission date, categories, and user reviews.

Exporting Best Practices Data

Given an admin user, when they select the option to export data from the Best Practices Repository, then they should be able to download a CSV file containing all submitted case studies and their metadata.

Partnership Feedback and Rating System

User Story: As a user, I want to rate and review my partnership experiences so that I can help other businesses make informed decisions about their service providers.
Description: This feature will allow users to provide feedback and ratings on their partnership experiences, fostering transparency and trust within the network. Users can share their evaluations after a collaboration, enabling others to make informed decisions when selecting partners. This system will not only enhance user experience but also promote accountability among service providers and technology partners in the network.
Acceptance Criteria: User submits feedback and ratings for a recent partnership collaboration on the EcoLink platform.

Given a user has successfully completed a partnership, when they navigate to the Partnership Feedback and Rating System, then they should be able to submit a rating from 1 to 5 stars and provide optional textual feedback.

Search for past partnerships rated by other users in the network.

Given a user is on the Partnership Networking Hub, when they access the feedback section, then they should be able to view all submitted ratings and feedback for service providers sorted by highest rating first.

Quality control check to ensure the feedback system is accessible to all users.

Given a user with visual impairments, when they navigate to the Partnership Feedback and Rating System, then all feedback fields must be navigable using screen reader technology and provide visual contrasts for clarity.

Users receive notifications on new feedback submitted about a partner they are associated with.

Given a user is associated with a service provider, when another user submits a feedback rating for that provider, then the associated user should receive a notification in their dashboard.

Display of average rating based on multiple feedback submissions for a service provider.

Given multiple users have submitted ratings for a specific service provider, when the feedback section is accessed, then the average rating must be calculated and displayed accurately on the provider's profile.

Users can edit their submitted feedback within a certain timeframe post-submission.

Given a user has submitted feedback, when they return to the Partnership Feedback and Rating System within 14 days, then they should have the option to edit or delete their prior feedback submission.

Networking Event Calendar

User Story: As a user, I want to know about upcoming sustainability events and workshops so that I can engage with industry professionals and expand my network.
Description: The Networking Event Calendar will display upcoming events, webinars, and workshops related to sustainability and waste management. Users can RSVP for events, view event details, and connect with participants. This feature facilitates networking beyond the platform and encourages collaboration through shared learning experiences and community engagement.
Acceptance Criteria: Displaying Upcoming Events for Users

Given a user is logged into the EcoLink platform, When they navigate to the Networking Event Calendar page, Then they should see a list of upcoming events, webinars, and workshops related to sustainability and waste management, displayed in chronological order.

RSVP Functionality for Events

Given a user has selected an upcoming event from the Networking Event Calendar, When they click on the RSVP button, Then the system should confirm their RSVP and display a success message along with their event details on their profile.

Viewing Event Details

Given a user is browsing events in the Networking Event Calendar, When they click on an event title, Then a popup should display detailed information about the event including date, time, location, speakers, and agenda.

Connecting with Participants

Given a user is viewing a specific event's details, When they click on the 'Connect with Participants' button, Then the system should display a list of participants who RSVP'd, allowing users to send connection requests.

Filter Events by Category

Given a user is on the Networking Event Calendar page, When they select a specific category filter (e.g., webinars, workshops), Then the list should update to only display events that match the selected category.

User Notifications for Upcoming Events

Given a user has RSVP'd for an event, When the event date approaches (e.g., one day before), Then the user should receive a notification via email and website alert reminding them of the event.

Community Feedback on Events

Given an event has concluded, When a user clicks on the event in the Networking Event Calendar, Then they should be prompted to provide feedback and rate the event from 1-5 stars, which will be stored in the system.

Sustainability Resource Center

The Sustainability Resource Center is a compilation of educational materials, guides, and case studies on sustainable practices and products. This feature equips users with essential knowledge and inspiration to enhance their sustainability journey, encouraging informed purchasing decisions and innovative practices.

Requirements

Resource Categorization

User Story: As a user, I want to easily find specific sustainability resources categorized by topics so that I can quickly access the information relevant to my needs.
Description: This requirement involves the implementation of a systematic categorization for resources available in the Sustainability Resource Center. Users will be able to access educational materials, guides, and case studies organized by topics such as waste management, energy efficiency, and sustainable procurement. The benefits of this categorization include improved user experience, facilitating easier navigation and discovery of relevant content, and enhancing knowledge acquisition for users looking to adopt sustainable practices. Integration with a robust tagging system will enable more precise filtering and searching within the resource center, making it a valuable tool for users at varying stages of their sustainability journey.
Acceptance Criteria: User searches for educational materials related to waste management in the Sustainability Resource Center.

Given a user is on the Sustainability Resource Center, when they select 'Waste Management' from the categories, then they should see a list of all resources tagged with 'Waste Management', displayed in a user-friendly manner.

User navigates through the Sustainability Resource Center to find case studies on sustainable procurement.

Given a user accesses the Sustainability Resource Center, when they click on the 'Sustainable Procurement' category, then they should be able to view a curated collection of case studies specifically related to sustainable procurement practices.

User looks for guides on energy efficiency and wants to filter results by publication date.

Given a user is in the Sustainability Resource Center, when they select the 'Energy Efficiency' category and apply a filter for 'Most Recent', then they should see guides sorted by the most recent publication date first.

User accesses the tagging system to explore resources related to multiple sustainability topics.

Given a user is browsing the Sustainability Resource Center, when they click on multiple tags for topics such as 'Composting' and 'Recycling', then they should see a unified list of resources that match all selected tags, allowing comprehensive exploration of interrelated subjects.

User attempts to find resources in the Sustainability Resource Center without any prior knowledge of the topics.

Given a new user visits the Sustainability Resource Center for the first time, when they access the site, then they should see a featured section with popular categories and resources to help them start their sustainability journey quickly.

User wants to provide feedback on the resource categorization system to improve user experience.

Given a user has accessed the Sustainability Resource Center, when they submit feedback through a feedback form regarding the ease of navigation and resource categorization, then their feedback should be recorded and an acknowledgment message should be displayed confirming their submission.

User checks the compatibility of resources across different sustainability topics within the Sustainability Resource Center.

Given a user is in the Sustainability Resource Center, when they access a resource tagged with 'Energy Efficiency', then they should also see related resources tagged with 'Waste Management' and 'Sustainable Procurement' displayed prominently to highlight cross-topic relevance.

Interactive Resource Tools

User Story: As a user, I want to use interactive tools to calculate my carbon footprint and waste savings so that I can make informed decisions about my sustainability practices.
Description: The requirement entails creating interactive tools within the Sustainability Resource Center that engage users in their sustainability journey. These tools could include calculators for carbon footprint, waste reduction, and cost savings associated with sustainable practices. The benefits of these interactive elements are twofold: they provide personalized insights, allowing users to better understand the impact of their choices, and they enhance engagement with the content. By integrating these tools, users can visualize their sustainability progress and make informed decisions based on real-time data, thereby reinforcing EcoLink's mission of fostering more sustainable enterprises.
Acceptance Criteria: User accesses the Sustainability Resource Center and selects an interactive carbon footprint calculator to assess their personal impact based on their activities.

Given a user is on the Sustainability Resource Center, When they select the carbon footprint calculator, Then the calculator should allow users to input their activities and provide a calculated carbon footprint value immediately.

User utilizes the waste reduction calculator to generate potential savings and waste reduction insights based on their current waste management practices.

Given a user is engaged with the waste reduction calculator, When they enter their current waste production data, Then the tool should display the potential savings and waste reduction percentage in real-time.

User attempts to access a case study within the Sustainability Resource Center but encounters a loading error.

Given that the user attempts to open a case study, When the loading process takes longer than 5 seconds, Then an error message should alert the user and offer a retry option.

User wants to compare their sustainability progress with peers using the interactive tools available in the Sustainability Resource Center.

Given a user accesses the comparative sustainability tool, When they enter their current metrics, Then the tool should provide a comparison dashboard showing their performance against average metrics of similar businesses.

User finishes using an interactive tool and wishes to save their results for future reference.

Given a user completes their interaction with the carbon footprint or waste reduction tool, When they select the 'Save Results' option, Then the results should be stored in their personal dashboard for easy retrieval at a later date.

User provides feedback on the interactive tools after utilizing them to assess their effectiveness and usability.

Given a user has used one of the interactive tools, When they submit feedback through a dedicated form, Then their feedback should be recorded accurately in the system for future analysis and enhancements.

User Forum Integration

User Story: As a user, I want to participate in a forum dedicated to sustainability discussions so that I can learn from others and share my own experiences.
Description: This requirement focuses on integrating a user forum within the Sustainability Resource Center that allows users to collaborate, share experiences, and ask questions related to sustainable practices. The forum will serve as a community-driven platform where users can post their queries, share success stories, and receive advice from fellow users and sustainability experts. This integration not only enhances community engagement but also allows EcoLink to gather valuable insights into user needs and challenges, facilitating ongoing product improvement. By fostering collaboration, the forum aims to build a strong network of users committed to sustainability, enriching the overall EcoLink experience.
Acceptance Criteria: User posts a question in the forum about sustainable packaging options.

Given a registered user is logged into the EcoLink platform, when they navigate to the Sustainability Resource Center and access the user forum, then they should be able to post a question successfully that other users can comment on.

User shares a case study of successful waste reduction initiatives.

Given a registered user is logged into the EcoLink platform, when they submit a case study through the user forum, then it should be displayed publicly to all forum users with proper formatting and visibility to encourage interaction.

User interacts with responses to their posted query.

Given a user has posted a question in the forum, when other users and experts respond to it, then the original poster should receive notifications for each new response in their forum thread.

A user seeks expert advice on sustainable practices.

Given a registered user is logged into the EcoLink platform and is seeking expert advice in the forum, when they tag an expert in their post, then the tagged expert should receive a notification to respond to that query.

Users rate and provide feedback on forum posts and responses.

Given a user is viewing posts in the forum, when they rate a post or a response from another user, then the rating should be recorded and reflected accurately next to the post's content to enhance community transparency.

Users search for specific topics in the forum.

Given a user is on the user forum page, when they enter a search term in the search bar, then the forum should return relevant posts and discussions related to that term within a specified time frame.

Users flag inappropriate content in the forum.

Given a user is reading a post they find inappropriate, when they click on the 'flag' button, then the post should be marked for review and the user should receive confirmation that their flag has been submitted.

Comprehensive Resource Updates

User Story: As a user, I want the resources in the Sustainability Resource Center to be regularly updated so that I can access the most current information on sustainability practices.
Description: The requirement is to establish a process for regular updates and additions to the resources available in the Sustainability Resource Center. This includes monitoring trends in sustainability, sourcing new educational materials, and ensuring that users have access to the latest research, strategies, and innovations. By implementing a structured update process, EcoLink will enhance the value of the resource center, ensuring that users receive current and relevant information that can support their sustainability initiatives. The ongoing commitment to resource accuracy and timeliness will further solidify EcoLink's status as a leader in providing actionable sustainability guidance.
Acceptance Criteria: Regular updates of the Sustainability Resource Center ensure the latest sustainability research is available to users.

Given the resource update process is in place, when new materials are sourced, then at least 5 new educational resources should be added to the center quarterly.

Users navigate to the Sustainability Resource Center and look for new resources relevant to their industry.

Given a user accesses the Resource Center, when they filter by industry, then they should see the latest updates related to their specified industry within 2 clicks.

The EcoLink team monitors sustainability trends to ensure the Resource Center remains relevant and cutting-edge.

Given the team reviews industry trends monthly, when new sustainability practices are identified, then at least 3 new case studies or guides should be included in the Resource Center each month.

Users find and request specific types of resources on sustainable practices through the platform.

Given a user requests resources on a specific sustainable practice, when they submit their request, then they should receive a direct response from EcoLink support within 48 hours about available resources.

The platform has a feedback mechanism for users to suggest new materials for the Sustainability Resource Center.

Given users provide feedback on needed resources, when at least 10 suggestions are collected, then the EcoLink team should review and evaluate these suggestions for potential updates every quarter.

Multimedia Resource Formats

User Story: As a user, I want to access sustainability resources in different multimedia formats so that I can choose the most engaging way to learn about sustainable practices.
Description: This requirement aims to expand the types of resources available in the Sustainability Resource Center by including varied multimedia formats such as videos, podcasts, and interactive webinars alongside traditional documents. This diversification caters to different learning preferences, making sustainability education more accessible and engaging for a broader audience. By providing resources in various formats, EcoLink can enhance user engagement and retention, ensuring that the information is not only informative but also appealing to users. This flexibility in resource types will support the overarching goal of fostering sustainability knowledge across different user demographics.
Acceptance Criteria: User accesses the Sustainability Resource Center to find diverse educational content on sustainable practices and discovers multimedia formats available alongside traditional documents.

Given that the user is on the Sustainability Resource Center page, when they browse the available resources, then they should see at least three different types of multimedia resources (videos, podcasts, webinars) listed with accompanying descriptions.

A user engages with a video resource in the Sustainability Resource Center seeking guidance on sustainable practices, aiming for an interactive experience.

Given that the user clicks on a video resource, when the video plays, then it should include features such as playback controls, subtitles, and a 'related resources' section visible during playback.

A user seeks to listen to a podcast about innovative sustainability practices while multitasking, aiming to enhance their learning experience without being tied to a screen.

Given that the user navigates to the podcast section, when they select a podcast episode, then they should have the option to play, pause, and download the episode, with a clear indication of episode duration and description.

A user attends a scheduled interactive webinar on sustainable waste management practices, looking for real-time engagement with the instructor and fellow participants.

Given that the user registers for a webinar, when the webinar starts, then the user should be able to join the session, interact through chat, and see a live poll within the webinar interface.

A user wants to save their progress while exploring different multimedia resources in the Sustainability Resource Center to return later.

Given that the user is exploring resources, when they click the 'Save for Later' button on any resource, then the resource should be added to their personalized dashboard for future access.

A user intends to understand the impact of using different resource formats on their learning and engagement in sustainability practices.

Given that the user completes a feedback survey after consuming multimedia resources, when the survey is submitted, then the feedback should be recorded accurately in the system and be accessible for analysis.

A user wants to easily find resources in specific formats that align with their learning preferences.

Given that the user is on the Sustainability Resource Center, when they filter resources by format (video, podcast, document), then only the resources of the selected format should be displayed without any discrepancies.

Resource Impact Metrics

User Story: As a user, I want to see impact metrics associated with the resources I use so that I can understand how effective they are in helping me achieve my sustainability goals.
Description: This requirement involves the creation of impact metrics that allow users to evaluate the effectiveness of the resources they consume in the Sustainability Resource Center. These metrics could include user feedback, success stories, and quantifiable outcomes such as reductions in waste or emissions reported by users after implementing practices learned from the resources. By tracking these metrics, EcoLink can provide users with tangible evidence of the resources' impact, fostering a culture of accountability and continuous improvement. This emphasis on outcomes aligns with the product’s values of promoting measurable sustainability benefits.
Acceptance Criteria: User Submission of Feedback for Resource Impact Tracking

Given a user has accessed a resource in the Sustainability Resource Center, when they complete a feedback form with their experience and measurable outcomes, then the submitted feedback should be recorded and displayed accurately in the metrics dashboard

Calculation of Resource Impact Metrics

Given multiple users have submitted their success stories, when the system aggregates the feedback, then it should generate a comprehensive report detailing waste reduction and emissions saved, based on the user-inputted data

Visualization of Impact Metrics on Dashboard

Given a user has navigated to the metrics dashboard, when they view the impact metrics for the resources utilized, then the dashboard should display user feedback ratings, success stories, and quantified impact in a clear and graphical format

Automated Updates for Resource Impact Metrics

Given new metrics submissions come in regularly, when a new metric is recorded, then the system should automatically update the metrics dashboard without requiring manual intervention

Accessibility of Impact Metrics to All Users

Given a user account is created with access to the Sustainability Resource Center, when they log in to their account, then they should have full access to all resource impact metrics regardless of their subscription level

Email Notifications for Users about Resource Impact

Given a user has submitted feedback on a resource, when new metrics are added related to that resource, then the user should receive an automated email notification detailing the updated impact statistics

Green Product Alerts

Green Product Alerts notify users when new eco-friendly products that meet their criteria are added to the marketplace. This feature ensures businesses stay updated on the latest sustainable options, allowing them to take advantage of new solutions that can further reduce their environmental impact.

Requirements

Real-time Product Notifications

User Story: As a business owner, I want to receive instant alerts about new eco-friendly products so that I can quickly evaluate and adopt them to enhance my sustainability efforts.
Description: The Real-time Product Notifications requirement enables EcoLink users to receive immediate alerts whenever new eco-friendly products that meet their specified criteria are added to the marketplace. This functionality is vital for keeping users informed about the latest sustainable options available, ensuring they can swiftly adapt to incorporate these products into their business practices. The notifications should include details such as product name, description, environmental certifications, and links to purchase or learn more, integrating seamlessly with the existing user dashboard. This feature not only enhances user engagement but also promotes the use of sustainable products, thereby reducing the overall environmental impact of the businesses utilizing the platform.
Acceptance Criteria: User opts in to receive real-time product notifications through their EcoLink account settings.

Given the user has enabled notifications, when a new eco-friendly product that meets their specified criteria is added to the marketplace, then the user should receive an immediate notification containing the product name, description, environmental certifications, and a link to learn more or purchase.

User verifies the accuracy and contents of a real-time product notification they received.

Given the user receives a notification for a new product, when they click on the notification, then the related product page should open and display all details (product name, description, environmental certifications) accurately as per the notification received.

User checks their dashboard to see if they can view a history of their received notifications.

Given the user has received multiple notifications, when they navigate to the notifications section of their dashboard, then they should see a chronological history of all product notifications, including product names and dates received.

User customizes their notification preferences for eco-friendly products.

Given the user accesses notification settings, when they select specific product categories or certification types to receive notifications for, then only relevant product notifications should be sent to the user according to their preferences.

User tests the integration of real-time product notifications within their existing dashboard.

Given the user is logged into their EcoLink account, when a new eco-friendly product is added, then the notification area of the dashboard should update in real-time without needing to refresh the page.

User un-subscribes from real-time product notifications and verifies the status.

Given the user has opted to un-subscribe, when they go to their notification settings, then the system should reflect that notification preferences have been updated and the user will no longer receive alerts.

Customizable Alert Preferences

User Story: As a user, I want to customize my alert preferences so that I only receive notifications for eco-friendly products that matter to me and my business.
Description: The Customizable Alert Preferences requirement allows users to personalize their notification settings for Green Product Alerts. Users can specify criteria such as product categories, sustainability certifications, price range, and notification frequency. This functionality provides users with greater control over the type and amount of information they receive, ensuring that notifications are relevant and actionable. By tailoring the alerts to individual preferences, the feature enhances user satisfaction and engagement, leading to more informed sustainable purchasing decisions. This requirement also supports better resource allocation for users, enabling them to focus on products that align with their sustainability goals.
Acceptance Criteria: User sets alert preferences for eco-friendly products in the EcoLink dashboard.

Given a logged-in user on the EcoLink dashboard, when they navigate to the 'Alert Preferences' section and select product categories, sustainability certifications, price range, and notification frequency, then the preferences should be saved and reflected in subsequent notifications.

User receives notifications based on customized alert preferences.

Given a user has set specific alert preferences, when a new eco-friendly product that meets the user's criteria is added to the marketplace, then the user should receive a notification via their selected method (e.g., email or in-app) according to the specified frequency.

User updates their alert preferences after initially setting them.

Given a user who has previously established alert preferences, when they change any of their preferences (e.g., modify product categories or notification frequency), then the system should successfully update these preferences, and the changes should be confirmed with a success message.

User has no matching products for their specified alert preferences.

Given a user with alert preferences set for specific product categories and certifications, when there are no new products that meet these criteria added to the marketplace within a specified time frame, then the user should receive a notification indicating that no matching products are available at this time.

User manages multiple alert preferences for different product categories.

Given a user who wants to manage alert preferences for various product categories, when they add or remove categories from their preferences, then the system should allow these changes without affecting other previously set preferences and confirm the updates with a notification.

User views a history of alerts triggered by their preferences.

Given a user looking to review their past alerts, when they access the 'Alert History' section, then the system should display a chronological list of notifications sent, including date, product details, and criteria met for each alert.

Product Comparison Tool

User Story: As a procurement manager, I want to compare different eco-friendly products side by side so that I can make informed choices based on specifications and sustainability aspects.
Description: The Product Comparison Tool requirement enables users to compare multiple eco-friendly products side by side within EcoLink's marketplace. Users can view detailed specifications, environmental impacts, pricing, and customer reviews of different products in a single interface. This functionality is essential for enhancing decision-making and helps users identify the best sustainable solutions for their business needs. By integrating this tool with the Green Product Alerts feature, users can quickly evaluate newly notified products against their existing options and make informed purchasing decisions. The comparison tool further enhances user experience, encouraging the adoption of eco-friendly alternatives.
Acceptance Criteria: User accesses the Product Comparison Tool from the EcoLink dashboard after receiving a Green Product Alert.

Given the user has received a Green Product Alert for an eco-friendly product, when they click on the alert notification, then they should be redirected to the Product Comparison Tool with the new product displayed alongside similar products.

User applies filtering options to narrow down comparisons in the Product Comparison Tool.

Given the user is on the Product Comparison Tool page, when they select specific filters for product types, environmental impact ratings, and price ranges, then only the products matching those criteria should be displayed for comparison.

User views detailed specifications and reviews for products in the Product Comparison Tool.

Given that the user has selected two or more products to compare, when they click on a product in the comparison table, then a detailed view should display specifications, environmental impact information, pricing, and customer reviews for that product.

User adds a product from the Product Comparison Tool to their cart.

Given the user has reviewed the products in the Product Comparison Tool, when they click the 'Add to Cart' button for a selected product, then the product should be successfully added to their shopping cart with accurate details.

User exits the Product Comparison Tool and returns to the dashboard.

Given the user is on the Product Comparison Tool page, when they click the 'Back to Dashboard' button, then they should be redirected back to the EcoLink dashboard without losing any comparison information.

User receives recommendations based on their comparisons in the Product Comparison Tool.

Given the user has compared products in the Product Comparison Tool, when they finish their comparison session, then the system should generate and display product recommendations based on their previous selections.

Comparison Tool

The Comparison Tool allows users to evaluate multiple eco-friendly products side by side, analyzing features, pricing, and sustainability ratings. By simplifying the decision-making process, this feature helps businesses identify the best options that match their sustainability goals and budget constraints.

Requirements

Multi-Product Comparison

User Story: As a small business owner, I want to compare multiple eco-friendly products side by side so that I can make informed decisions that align with my sustainability goals and budget constraints.
Description: The Multi-Product Comparison requirement enables users to select and compare various eco-friendly products simultaneously, displaying key attributes such as features, pricing, and sustainability ratings in a single view. This functionality simplifies the product evaluation process, allowing users to make informed decisions that align with their sustainability objectives. The tool will pull real-time data from the product database, ensuring users have access to the most up-to-date information. The Comparison Tool will integrate seamlessly with the existing product catalog, enhancing the overall user experience and streamlining the purchasing process by facilitating side-by-side evaluations of products. This capability is essential for helping businesses optimize their procurement decisions while adhering to eco-friendly practices.
Acceptance Criteria: Users can select multiple eco-friendly products from the catalog to compare their features, pricing, and sustainability ratings in a single view.

Given the user is on the product catalog page, When the user selects multiple products for comparison, Then those products should populate in the comparison tool with their respective features, pricing, and sustainability ratings displayed side by side.

Users can view real-time updates of product data for each selected eco-friendly product in the comparison tool.

Given the user has selected products for comparison, When the user refreshes the comparison tool, Then the tool should display the latest features, pricing, and sustainability ratings for each product from the product database.

The comparison tool should allow users to remove products from their comparison selection easily.

Given the user has multiple products displayed in the comparison tool, When the user clicks the 'remove' button next to a product, Then that product should be removed from the comparison view without affecting the other products listed.

Users should be able to save their product comparisons for future reference.

Given the user has selected and compared multiple products, When the user clicks the 'save comparison' button, Then the comparison should be saved and accessible in the user’s account for later review.

The comparison tool should provide recommendations based on the products being compared.

Given the user is comparing products, When the comparison tool analyzes the selected products, Then it should display relevant product recommendations based on sustainability metrics and user preferences.

Users should receive alerts if any product in their comparison has a change in sustainability rating or price.

Given the user has products in their comparison tool, When any product’s sustainability rating or price changes, Then the user should receive an alert within the comparison tool indicating the updates and the date of change.

User Rating System

User Story: As a user, I want to read and leave reviews on eco-friendly products so that I can better understand their effectiveness and make informed purchase decisions based on other businesses' experiences.
Description: The User Rating System allows users to submit ratings and reviews for eco-friendly products they have used. This feature enhances the Comparison Tool by providing social proof and additional insights based on user experiences. The ratings will include a 5-star system alongside optional written feedback, allowing businesses to gauge product effectiveness and satisfaction. This system will be integrated into the Comparison Tool, making it easy for users to see reviews while comparing products. It fosters community engagement and trust, helping businesses make better-informed purchasing decisions and encouraging manufacturers to improve their products based on user feedback.
Acceptance Criteria: User submits a new rating for an eco-friendly product after utilizing it for a month, aiming to share their experience with others who are considering the same product.

Given a user is logged into the EcoLink platform, when they navigate to the Comparison Tool and select an eco-friendly product, then they should see an option to submit a rating and a written review. Upon submission, the system must record the 5-star rating and written feedback, and the feedback should display on the product's page immediately.

A user views the Comparison Tool to compare multiple eco-friendly products and wants to see the user reviews associated with each product to help make a purchasing decision.

Given a user is accessing the Comparison Tool and has selected multiple eco-friendly products, when they click on any product of the selection, then they should see a section dedicated to user ratings and reviews, displaying the average rating and a list of written reviews for each selected product.

An administrator wants to ensure the integrity and authenticity of user-generated reviews and ratings submitted through the User Rating System.

Given an administrator accesses the user ratings and reviews database, when they view submitted reviews, then they should see a flagging system for reviews that meet predetermined criteria for spam or inappropriate content. Additionally, all reviews should have a timestamp and user profile link for verification purposes.

A user wants to edit their review for a product they previously rated after realizing they made an error in their feedback.

Given a user is logged into their account, when they select a previously submitted review in the Comparison Tool, then they should see an option to edit their 5-star rating and written review. Upon editing and resubmitting, the system must update the product page with the new information within 5 minutes.

Users are interested in understanding the overall satisfaction with a particular eco-friendly product by viewing its ratings visually represented on the platform.

Given a user is on the product details page for an eco-friendly product within the Comparison Tool, when they look at the ratings section, then they should see a graphical representation (e.g., star rating visualization) that accurately reflects the current average star rating from all user submissions and the total number of ratings.

To provide users with a comprehensive overview, a user wants to filter eco-friendly products based on user rating thresholds in the Comparison Tool.

Given a user is in the Comparison Tool, when they apply a filter to display only products with a minimum user rating of 4 stars or above, then only products meeting this criterion should be displayed, and the filters should remain clear for reset or adjustments.

Interactive Comparison Filters

User Story: As a user, I want to filter the comparison results based on price, sustainability ratings, and product type so that I can find the best eco-friendly products that meet my criteria.
Description: The Interactive Comparison Filters requirement provides users with the ability to refine their product comparisons based on specific criteria such as price ranges, sustainability ratings, and product types. This feature improves the usability of the Comparison Tool by enabling users to tailor the results to their specific needs and values. Users can dynamically adjust filters to view only the most relevant products, enhancing their decision-making process. This interactive capability will utilize an intuitive interface that integrates seamlessly with the existing dashboard, ensuring users can easily access and manipulate comparison parameters to find the best eco-friendly options for their business.
Acceptance Criteria: User filters products by price range to identify affordable eco-friendly options.

Given a user accesses the Comparison Tool, when the user sets a price range filter, then the displayed products should only include options within the specified range.

User utilizes the sustainability rating filter to prioritize eco-friendly products.

Given a user is viewing the product comparison results, when the user selects a sustainability rating filter, then the system must update the list to show only products equal to or above the chosen rating.

User selects multiple filters at once to narrow down product options effectively.

Given a user is in the Comparison Tool, when the user applies filters for both price and sustainability ratings, then the system should display only products that meet both criteria simultaneously.

User successfully removes filters to broaden their product search.

Given a user has applied multiple filters, when the user removes a selected filter, then the list of products should refresh to include products that meet the remaining criteria without the removed filter.

User interacts with filter options through an intuitive interface.

Given a user is navigating the Comparison Tool, when the user interacts with any of the filter options, then the interface must respond fluidly without any lag, ensuring a seamless experience.

User saves their preferred filter settings for future comparisons.

Given a user has set specific filters, when the user chooses to save these filter settings, then the next time they access the Comparison Tool, the saved filters should be applied automatically.

Product Comparison History

User Story: As a user, I want to view my past product comparisons so that I can reconsider previous options and make better purchasing decisions.
Description: The Product Comparison History feature provides users with access to their previous comparisons, enabling them to revisit and reassess their earlier evaluations. This functionality offers a history log of all comparisons made, allowing businesses to reflect on their past decisions and aiding in future purchasing strategies. The comparison history will include timestamps and details about the products compared, making it easier for users to track their decision-making journey. This requirement promotes informed purchasing by allowing users to compare their current options with past considerations and trends.
Acceptance Criteria: User accesses their product comparison history from the Comparison Tool dashboard.

Given a user is logged into the EcoLink platform, When they navigate to the Comparison Tool, Then they should see an option to view their Product Comparison History that displays all past comparisons with timestamps and product details.

User attempts to revisit a specific product comparison in their history.

Given a user is viewing their Product Comparison History, When they select a specific comparison entry, Then the system should display the details of the selected comparison, including the products compared, features, pricing, and sustainability ratings.

User wants to filter their comparison history to find specific products.

Given a user is on the Product Comparison History page, When they use the filter functionality to search for a specific product name or category, Then the system should update the display to show only the comparisons that include the specified product.

User seeks to delete an entry from their comparison history.

Given a user is viewing their Product Comparison History, When they select the delete option next to a specific comparison entry, Then the system should remove that entry and update the history accordingly, confirming the action to the user.

User needs to track their most recent comparisons over time.

Given a user accesses the Product Comparison History, When they look at the list of comparisons, Then the comparisons should be sorted in chronological order with the most recent at the top to reflect their most up-to-date evaluations.

User checks the total number of comparisons made in the history.

Given a user is on the Product Comparison History page, When they review the page, Then the system should display the total count of comparisons made by the user at the top of the history list.

Real-time Market Price Updates

User Story: As a user, I want to receive real-time alerts on price changes for eco-friendly products so that I can make timely and cost-effective purchasing decisions.
Description: The Real-time Market Price Updates requirement ensures that users receive the most up-to-date pricing information on eco-friendly products. This feature will connect to external market data sources to provide real-time pricing trends and alerts for selected products, helping users stay informed about market changes that may affect their purchasing decisions. This integration will enhance the Comparison Tool by providing context around pricing changes, allowing users to see how pricing compares over time and make cost-effective choices based on current market conditions. This feature directly supports EcoLink’s goal of optimizing costs for businesses.
Acceptance Criteria: User accesses the Comparison Tool to review eco-friendly products, aiming to check the real-time market price updates for selected products.

Given the user is logged in and has selected eco-friendly products to compare, when they access the price updates section, then the pricing data for each product must reflect real-time updates without exceeding a data latency of 5 seconds.

A user sets up alerts for price changes on specific eco-friendly products within the Comparison Tool and waits for those alerts to trigger.

Given the user has successfully configured price alert settings for selected products, when the market price changes by more than 10%, then the user should receive an alert notification within 10 minutes of the price change.

The user analyzes historical pricing trends for selected eco-friendly products using the Comparison Tool to aid their purchasing decision.

Given the user selects a product and navigates to the pricing trends section, when they view the historical data, then the system must display accurate pricing information for at least the past six months, including graphical representations of price changes.

A user searches for specific eco-friendly products using filters while utilizing the Comparison Tool to display results.

Given the user has applied filters for product type and sustainability rating, when they initiate the search, then the comparison results must show only the products that meet the filter criteria along with their real-time prices.

The user accesses the Comparison Tool from a mobile device to check real-time prices of eco-friendly products while on the go.

Given the user is using the mobile version of the Comparison Tool, when they navigate to the product comparisons, then the page must load within 3 seconds and display real-time market prices accurately.

Metric Visualization Tools

Metric Visualization Tools provide users with dynamic graphs and charts to visually represent their sustainability performance. This feature enhances users' understanding of their data trends, making it easier to identify strengths and areas for improvement. By offering clear visual insights, businesses can communicate their sustainability efforts effectively and motivate team members towards achieving set goals.

Requirements

Dynamic Graph Component

User Story: As a sustainability manager, I want to visualize my waste management metrics through dynamic graphs so that I can quickly identify trends and areas for improvement in my company's sustainability efforts.
Description: The Dynamic Graph Component requirement involves the creation of interactive graphs that update in real-time to reflect the latest sustainability metrics collected from the EcoLink platform. This feature will allow users to visualize their waste management data, such as waste reduction percentages, recycling rates, and carbon footprint measurements in a graphical format. The integration of this component within the existing dashboard will enhance user engagement by enabling easy accessibility to vital data, thus supporting data-driven decision making. By using this feature, users can pinpoint trends over time and ascertain the impact of their sustainability efforts, allowing them to adjust their strategies accordingly. This directly contributes to EcoLink's goal of enabling users to enhance their sustainability practices and mitigate environmental impacts effectively.
Acceptance Criteria: User interacts with the dashboard to view real-time waste reduction metrics for the current month.

Given the user is logged into EcoLink, when they navigate to the dashboard, then the dynamic graph for waste reduction should display the latest data points for the current month without needing a manual refresh.

A user wants to compare recycling rates from the previous quarter with the current quarter using the dynamic graph component.

Given the user selects the time range for the previous quarter and the current quarter, when they view the dynamic graph, then the graph should correctly display separate data sets for both quarters and allow for an accurate comparison.

An administrator needs to ensure that the dynamic graph component displays data accurately even during high load times.

Given that multiple users are accessing the dashboard simultaneously, when the administrator checks the dynamic graph, then the component should update within 2 seconds and display accurate sustainability metrics without errors.

A user wishes to download the trends displayed in the dynamic graph for their sustainability report.

Given the user has selected a specific data range on the dynamic graph, when they click on the download button, then a CSV file containing the data points displayed in the graph should be generated and downloaded successfully.

A user wants to visualize their carbon footprint over the past year using the dynamic graph component.

Given the user selects the carbon footprint metric and the time range of the past year, when they view the dynamic graph, then it should accurately reflect the user's carbon footprint data across that period with appropriate labeling and tooltips for additional information.

A user accesses the dashboard during a scheduled maintenance period and expects to see a message regarding the dynamic graph component's availability.

Given the user attempts to access the dashboard during maintenance, when they navigate to the section containing the dynamic graph, then they should see a clear message indicating that the component is temporarily unavailable and expected maintenance time.

Customizable Chart Options

User Story: As a sustainability officer, I want to customize my sustainability charts so that I can present the data in a way that resonates with my stakeholders and highlights our key achievements.
Description: The Customizable Chart Options requirement provides users with the ability to tailor the visualization of their sustainability metrics according to their preferences. Users can choose from various chart types (pie, bar, line) and configure filters such as time range, waste categories, and specific metrics. This feature is crucial as it allows users to present their data in the most meaningful way, aligning with their reporting needs and audience interests. Frequent adjustments in reporting styles contribute to better communication with stakeholders regarding sustainability initiatives and results. This increased customization supports EcoLink's aim of fostering adaptable and user-centric solutions for waste management.
Acceptance Criteria: User wishes to visualize their sustainability performance data using a customizable chart.

Given a user has accessed the Metric Visualization Tools, when they select the 'Customize Chart' option, then they should be able to choose from at least three types of charts: pie, bar, and line.

User wants to filter their chart data to focus on specific waste categories.

Given a user is on the chart customization screen, when they select a waste category filter, then the chart should dynamically update to display only the selected waste category data.

User requires a specific time range to view their sustainability performance trends.

Given a user selects a specific time range from a predefined dropdown, when they click 'Apply', then the chart should refresh to display the data only within the selected time period.

User wants to save their customized chart for future reference.

Given a user has customized their chart successfully, when they click the 'Save' button, then the customized chart should be saved and accessible from the 'My Charts' section.

User needs to share their customized chart with colleagues through the platform's dashboard.

Given a user has a customized chart open, when they select the 'Share' option, then they should be able to send a link to the chart via the community forum or email to specified colleagues.

User wants to reset the chart customization to default settings.

Given a user is on the chart customization screen, when they click the 'Reset to Default' button, then all customization options should revert to their original settings.

User wishes to ensure that the metrics displayed are accurate and updated in real time.

Given the user has selected their chart type and filters, when the data is refreshed, then the chart should reflect the most current data without errors or discrepancies.

Exportable Data Visualization Reports

User Story: As a compliance officer, I want to export my sustainability charts and graphs so that I can share comprehensive reports with our stakeholders and regulatory bodies easily.
Description: The Exportable Data Visualization Reports requirement entails the functionality that allows users to download or export their visualized metrics in various formats (PDF, Excel, PNG). This feature is vital for assisting users in sharing their sustainability reports with internal teams or external stakeholders effortlessly. Exporting visual data supports compliance and accountability by providing documented proof of sustainability performance. Integrating this capability enhances EcoLink’s reputation as a comprehensive analytics platform that values transparency, and it empowers organizations to share their progress toward sustainability goals effectively with the necessary parties.
Acceptance Criteria: As a user, I want to export my sustainability metrics report in PDF format so I can share it with stakeholders during our monthly review meeting.

Given I have visualized my sustainability metrics on the dashboard, When I select the option to export the report, Then I should be able to successfully download the report in PDF format with all relevant visuals and data intact.

As a team leader, I need to export visualized sustainability metrics in Excel format to analyze the data further using spreadsheet tools.

Given I have visualized my metrics, When I choose to export the report, Then the system should generate an Excel file that includes all data points represented in the visualizations, and it should be downloadable without errors.

As a communications manager, I want to export my sustainability reports as PNG images for use in our presentations and marketing materials.

Given my metrics are visible on the dashboard, When I attempt to export the visualized metrics as a PNG, Then the exported image should accurately reflect the chart or graph as it appears on the dashboard and should be clear and high resolution.

As an auditor, I need to ensure that the exported reports include timestamps and relevant compliance data for accountability purposes.

Given I have exported the report, When I open the PDF or Excel file, Then the document should include a timestamp of the export and a section detailing compliance-related information, ensuring it meets regulatory requirements.

As a business analyst, I want to verify that the exported files maintain the format of the visualizations displayed on my dashboard.

Given I have selected to export my visualizations, When I check the downloaded files (PDF, Excel, PNG), Then I should find that all exported files retain the visual formats, including colors, legends, and titles as seen on the dashboard.

As a project manager, I wish to export metrics for different date ranges to analyze progress over time.

Given I select a specific date range for the data on the dashboard, When I export the metrics, Then the exported report should match the selected date range and include only the relevant data for that period.

Real-time Metric Updates

User Story: As an operations manager, I want to see real-time updates on my sustainability performance metrics so that I can make quick adjustments to our operational strategies based on current data.
Description: The Real-time Metric Updates requirement ensures the visualization tools are continuously updated to reflect live data from waste management activities. This functionality is key to making informed decisions; users must see the most current data reflecting their operations' sustainability progress. This requirement integrates seamlessly with EcoLink’s broader objective of providing real-time insights and fosters greater responsiveness from users. The timely updating of metrics translates to enhanced engagement and accountability in sustainability practices across the organization, directly impacting overall effectiveness in waste management solutions.
Acceptance Criteria: User Accesses the Dashboard to View Sustainability Metrics

Given a user is logged into EcoLink and navigates to the Metric Visualization Tools section, when they refresh the dashboard, then the displayed sustainability metrics should update to reflect the most current data from waste management activities within 5 seconds.

User Analyzes Performance Trends Over Time

Given a user is viewing the Metric Visualization Tools, when they select a time range for analysis, then the graphs and charts should accurately reflect the data trends for that specific time period, including a comparison to previous periods.

User Communicates Data Insights to Team Members

Given the metrics have been updated in real-time, when the user generates a report or shares the dashboard view, then the shared information should display the latest metrics and insights without outdated data being shown.

System Performs Under High Data Load

Given multiple users are accessing the Metric Visualization Tools simultaneously, when the data is being updated in real-time, then the system should maintain performance without lagging or causing data discrepancies for no less than 95% of user requests.

User Customizes Metric Display Settings

Given a user is in the Metric Visualization Tools, when they select their preferred metrics and visualization types, then the dashboard should dynamically update to reflect those custom settings within 3 seconds.

User Receives Notifications on Significant Metric Changes

Given the real-time metrics are being monitored, when a significant change in any sustainability metric occurs (defined as a 20% increase or decrease from the previous day), then the user should receive a notification alerting them of the change.

User-friendly Interface Design

User Story: As a new user, I want to navigate the metric visualization tools easily so that I can quickly understand and analyze our sustainability performance without feeling overwhelmed.
Description: The User-friendly Interface Design requirement aims to enhance the usability of the Metric Visualization Tools by employing a clean and intuitive interface that facilitates easy navigation and comprehension of data visuals. This means utilizing clear labeling, accessible language, and appealing color schemes to guide users through their sustainability performance metrics efficiently. This design choice is foundational for ensuring that users of varying technical backgrounds can engage with the visualization tools without extensive training. Improving the user experience aligns with EcoLink’s mission to make sustainability management accessible to all businesses and encourages wider adoption of the platform.
Acceptance Criteria: User navigates the Metric Visualization Tools and accesses sustainability performance metrics to identify trends over the last quarter.

Given a user is logged in and on the Metric Visualization Tools page, when the user selects the 'Last Quarter' option from the date range filter, then the dashboard displays a complete set of graphs and charts reflecting the user's sustainability performance for the last quarter without any errors.

A new user attempts to understand the functionalities of the Metric Visualization Tools without prior training or instructions.

Given a new user is on the Metric Visualization Tools page, when the user hovers over any visual element, then tooltips provide clear and concise definitions or explanations within one second of hovering, ensuring users can understand each metric intuitively.

A user wants to share their sustainability performance metrics with their team during a meeting.

Given a user has generated visual metrics, when the user selects the 'Export' option, then the system provides downloadable options in PDF and Excel formats that maintain the visual integrity and data accuracy of the charts, allowing users to share effortlessly.

An experienced user customizes the metrics they wish to visualize based on specific criteria.

Given a user is on the Metric Visualization Tools page, when the user applies custom filters such as 'Region', 'Waste Type', and 'Time Frame', then the dashboard updates in real-time to reflect only the selected data points without significant loading delays (loading completes within 2 seconds).

A user seeks to compare current sustainability metrics with previous periods.

Given a user is viewing their current metrics, when the user activates the 'Compare with Previous Period' functionality, then the dashboard displays a side-by-side comparison of metrics with an easily understandable graphical interface highlighting differences in performance.

Benchmarking Insights

Benchmarking Insights allow businesses to compare their sustainability metrics against industry standards and peers. This feature helps users identify best practices and understand where they stand in the market. By providing actionable insights and highlighting areas that need focus, businesses can strategically plan their sustainability initiatives for higher performance.

Requirements

Sustainability Metric Comparison

User Story: As a sustainability manager, I want to compare my company's sustainability metrics against industry benchmarks so that I can identify areas for improvement and showcase our achievements to stakeholders.
Description: This requirement enables users to access a detailed comparison of their sustainability metrics against a defined set of industry standards and peer organizations. It encompasses an intuitive interface that presents data visually, allowing users to easily identify areas where they excel or lag behind. This comparison feature will enhance the platform's ability to provide actionable insights for users to improve their sustainability efforts. The integration with existing data collection tools will allow for real-time updates of metrics, helping businesses rapidly adjust their strategies for better environmental performance.
Acceptance Criteria: User successfully accesses the benchmarking insights dashboard to compare sustainability metrics with industry standards.

Given the user is logged into EcoLink, when they navigate to the Benchmarking Insights section, then they should see an interactive dashboard displaying their sustainability metrics alongside industry standards and peer comparisons.

User identifies areas of improvement in their sustainability efforts based on the comparison to industry standards and peers.

Given the user views the comparison data on the dashboard, when they select a specific sustainability metric, then they should receive actionable insights and recommendations for improvement based on their performance relative to peers.

User integrates existing data collection tools with Benchmarking Insights for real-time updates.

Given the user has connected their data collection tools to EcoLink, when they refresh the Dashboard, then all sustainability metrics should update in real-time to reflect the latest data collected from these tools.

User reviews the visual representation of their sustainability metrics compared to the defined industry standards.

Given the user is on the Benchmarking Insights dashboard, when they view the sustainability metrics graph, then it should visually indicate areas of strength and weakness with color-coded indicators for clarity.

User accesses historical data to see the progress of sustainability metrics over time in comparison to industry standards.

Given the user is on the Benchmarking Insights dashboard, when they select the option to view historical data, then they should see a detailed timeline graph displaying changes in their sustainability metrics versus industry standards over the selected time frame.

User seeks clarification on how to interpret the benchmarking insights they receive.

Given the user is on the Benchmarking Insights dashboard, when they click on the help icon, then they should see tooltips and explanatory notes that clarify how to interpret the comparison metrics and suggestions provided.

Best Practices Repository

User Story: As a business owner, I want to access a repository of best practices in sustainability so that I can implement successful strategies that have worked for my peers.
Description: The Best Practices Repository is an essential feature that collects, curates, and shares sustainability best practices from successful enterprises in the industry. This requirement will include categorization of practices by various parameters such as industry, company size, and sustainability focus areas. Users will be able to contribute their insights and case studies, promoting a culture of knowledge sharing. This fosters collaboration across businesses and enhances EcoLink's community aspect. By accessing this repository, businesses can adopt proven strategies to enhance their sustainability performance effectively.
Acceptance Criteria: User accesses the Best Practices Repository to search for sustainability practices that align with their industry and company size.

Given that the user is logged into the EcoLink platform, when they navigate to the Best Practices Repository and apply filters for their industry and company size, then the system should return a list of at least 10 relevant best practices that match the selected criteria.

A user submits a new best practice to the repository for review.

Given that the user is on the submission page of the Best Practices Repository, when they fill out all required fields (title, description, industry, company size, and sustainability focus area) and submit the form, then the practice should be added to a pending review queue for moderation.

Users navigate the Best Practices Repository to read and learn from submitted practices.

Given that the user is in the Best Practices Repository, when they select a best practice from the list, then they should be able to view a detailed description that includes the title, description, parameters (industry, company size, sustainability focus), and additional user comments, ensuring all information is easily accessible and comprehensible.

A company wants to view analytics on the most popular best practices within the repository.

Given that the user has admin access, when they navigate to the analytics section of the Best Practices Repository, then they should see a report that displays the top 5 best practices, including metrics on the number of views, submissions, and user ratings for each.

Users want to receive notifications about new practices added to the repository.

Given that the user has opted into notifications in their account settings, when a new best practice is submitted and approved, then the user should receive an email notification highlighting the new submission and providing a link to view it in the repository.

A user wants to comment on a best practice they have read in the repository.

Given that the user is viewing a best practice, when they enter a comment in the comment section and click submit, then the comment should be saved and visible to other users without page reload, and the user should receive a confirmation message that their comment has been posted successfully.

A user searches for best practices but does not find any matching their specific criteria.

Given that the user is searching in the Best Practices Repository with specific filters applied, when the search results return no practices, then the user should see a message stating 'No best practices found for the selected criteria. Please try different filters.'

Performance Tracking Dashboard

User Story: As a sustainability analyst, I want to see my company's performance metrics on a dashboard so that I can easily track our progress and make informed decisions about our sustainability initiatives.
Description: This requirement outlines the creation of a comprehensive Performance Tracking Dashboard that consolidates users' sustainability data into a single, visual format. Users will be able to view trends, set goals, and track progress in real-time. The dashboard will utilize advanced data visualization techniques to enhance users' understanding of their sustainability performance metrics, making it easier to identify progress toward set goals. Integration with benchmarking insights will provide a holistic view, allowing users to correlate their performance with industry standards and peer comparisons.
Acceptance Criteria: User access the Performance Tracking Dashboard to view sustainability data for the first time.

Given the user is logged into their EcoLink account, When the user navigates to the Performance Tracking Dashboard, Then the dashboard should display a visual representation of sustainability metrics, including trends and goals set by the user.

User analyzes their sustainability performance over the past quarter.

Given the user is viewing their Performance Tracking Dashboard, When the user selects the last quarter as the time frame, Then the dashboard should update to show sustainability metrics and trends specific to that quarter.

User sets a new sustainability goal on the Performance Tracking Dashboard.

Given the user is on the Performance Tracking Dashboard, When the user inputs a new sustainability goal and clicks 'Save', Then the dashboard should reflect this new goal in the visual metrics and allow tracking of progress toward that goal.

User wants to compare their sustainability performance against industry benchmarks.

Given the user is on the Performance Tracking Dashboard, When the user accesses the benchmarking insights section, Then the dashboard should display comparative data showing how the user's metrics align with industry standards and peer performance.

User identifies an area for improvement in their sustainability practices.

Given the user is analyzing their Performance Tracking Dashboard, When the user clicks on a specific metric that shows underperformance, Then the dashboard should provide actionable insights and suggestions for improvement.

User logs out of EcoLink after viewing the Performance Tracking Dashboard.

Given the user has finished reviewing their Performance Tracking Dashboard, When the user clicks on the log-out button, Then the user should be successfully logged out and redirected to the EcoLink homepage.

Automated Reporting Tools

User Story: As a compliance officer, I want to generate automated sustainability reports so that I can present clear and concise information to regulatory bodies and stakeholders without manual effort.
Description: The Automated Reporting Tools requirement will allow users to generate reports summarizing their sustainability metrics and performance over selected time periods. This feature will include customizable templates that can be tailored to highlight specific metrics of interest, catering to various stakeholder needs. By automating the reporting process, businesses can save time and ensure that they have accurate and timely information to share with stakeholders, enhancing transparency and accountability in their sustainability initiatives.
Acceptance Criteria: User generates a sustainability report for the first time using predefined metrics over a specified time frame.

Given the user has selected predefined metrics and a time frame, when the user clicks 'Generate Report', then the report is produced accurately displaying all selected metrics without errors.

A user customizes a report to include only specific sustainability metrics relevant to their business operations.

Given the user has selected specific metrics and a desired layout, when the user saves the customized report template, then the template is saved and can be reused without losing the configuration.

A user shares a generated sustainability report with an external stakeholder via email.

Given the user has created a report, when the user selects 'Share' and inputs the stakeholder's email, then the stakeholder receives an email with the report attached in PDF format within 5 minutes.

A user schedules a recurring report generation for weekly updates on sustainability metrics.

Given the user has set a schedule for weekly report generation, when the time for the report generation arrives, then a report is automatically generated and sent to the user’s email without any manual intervention.

A user requests an overview of all generated reports within a selected time frame.

Given the user is within the reporting dashboard, when the user selects a time frame and clicks 'Overview', then an aggregated list of all reports generated during that period is displayed with status indicators.

A user needs to access historical reports for a detailed analysis of sustainability trends.

Given the user is on the report management page, when the user filters for historical reports by date, then all reports within the specified range are displayed accurately and can be downloaded.

A user seeks insights based on report data to enhance their sustainability strategy.

Given the user has generated a report with actionable insights, when the user reviews the insights section, then they find clear, actionable recommendations based on the metrics analyzed.

Peer Networking and Collaboration

User Story: As a business leader, I want to network with peers in the sustainability community so that I can share experiences and gain insights from others in similar situations.
Description: This requirement focuses on enabling a peer networking and collaboration platform that connects users within EcoLink. Users can create profiles, share experiences, ask questions, and provide advice on sustainability practices. The collaboration space will enhance community engagement and encourage innovation through shared problem-solving. By facilitating peer-to-peer interactions, EcoLink will foster a supportive environment, where businesses can learn from each other’s successes and challenges.
Acceptance Criteria: Peer Networking and Collaboration: User Profile Creation

Given a user is logged into EcoLink, when the user navigates to the profile creation page, then the user should be able to submit a profile containing their name, business, industry, and sustainability goals without errors.

Peer Networking and Collaboration: Sharing Experiences

Given a user has created a profile, when the user submits a post detailing a sustainability success or challenge, then the post should appear in the community forum and be visible to other users within 5 seconds.

Peer Networking and Collaboration: Asking for Advice

Given a user is viewing the community forum, when the user clicks on the 'Ask a Question' button, then the user should be able to submit a question that is visible to all community members and receive notifications on replies within 24 hours.

Peer Networking and Collaboration: Providing Advice

Given a user has posted a question in the community forum, when another user clicks on the 'Reply' button, then the replying user's response should be posted beneath the question without errors and notify the original poster.

Peer Networking and Collaboration: Engagement Metrics

Given multiple users are active in the community forum, when an admin checks engagement metrics, then the admin should see the number of posts, comments, and active profiles over a 30-day period reflected accurately in the dashboard.

Peer Networking and Collaboration: User Feedback on Collaboration Features

Given a user has interacted with the collaboration space, when the user submits feedback about their experience, then the system should store the feedback and confirm submission with a success message within 3 seconds.

Goal Setting Frameworks

Goal Setting Frameworks enable users to establish specific, measurable, achievable, relevant, and time-bound (SMART) sustainability goals directly within the dashboard. This feature guides users in creating realistic objectives to enhance their eco-friendly practices. The framework promotes accountability and progress tracking, ensuring that sustainability goals align with overall business strategies.

Requirements

SMART Goal Creation

User Story: As a business owner, I want to set SMART sustainability goals so that I can effectively measure and track my progress towards enhancing my company's eco-friendly practices.
Description: The SMART Goal Creation requirement encompasses the functionality that allows users to input and define specific sustainability goals that are Specific, Measurable, Achievable, Relevant, and Time-bound (SMART). This feature will enable users to outline clear objectives for reducing waste and enhancing recycling efforts. By providing templates and examples for each aspect of SMART criteria, the system ensures that users can easily create realistic and actionable goals directly within their dashboard. This requirement will enhance user engagement with sustainability practices, promote accountability through tracking progress, and ultimately lead to better environmental outcomes for the businesses using EcoLink.
Acceptance Criteria: User creates a new SMART goal to reduce waste for their business through the EcoLink dashboard.

Given the user has access to the EcoLink dashboard, when they input a specific sustainability goal that is measurable, achievable, relevant, and time-bound, then the system should save the goal and display it in their goals list.

User edits an existing SMART goal to adjust its time frame and measurability.

Given the user selects an existing SMART goal from their goals list, when they update the time-bound criterion and measurable indicators, then the system should successfully save the changes and reflect them in the goals list.

User tracks the progress of their sustainability goals over a specified period.

Given the user has established SMART goals, when they access the progress tracking feature, then the system should display a visual representation of the goal's progress indicating percentage completion and whether the goal is on track, behind, or achieved.

User is provided with templates and examples for setting SMART goals within the EcoLink dashboard.

Given the user navigates to the goal creation section, when they request templates for SMART goals, then the system should display a selection of customizable templates and examples relevant to waste reduction and recycling efforts.

User receives reminders for their time-bound sustainability goals approaching their deadlines.

Given the user has set time-bound sustainability goals, when the deadline for a goal is approaching (e.g., 7 days prior), then the system should automatically send a reminder notification to the user via email or dashboard alert.

User shares their SMART goals with team members or within the community forum.

Given the user wants to share their SMART goals, when they select a goal and choose to share it, then the system should successfully post the goal in the designated community forum or share it with selected team members, ensuring it is visible for collaboration and feedback.

User deletes a previously set SMART goal that is no longer relevant.

Given the user has a set of SMART goals, when they choose to delete a specific goal, then the system should remove the goal from their goals list and ask for confirmation before completing the deletion action.

Progress Tracking Dashboard

User Story: As a sustainability manager, I want to see my progress towards our goals in a visual format so that I can easily track and report on our eco-friendly initiatives and make data-driven decisions.
Description: The Progress Tracking Dashboard requirement focuses on creating a comprehensive view that allows users to visualize their progress towards achieving their sustainability goals. This dashboard will display key performance indicators (KPIs), such as waste reduction percentages, recycling rates, and timeline milestones associated with each goal. By integrating visual elements like graphs, charts, and progress bars, users will receive real-time updates and insights on their sustainability efforts. This feature encourages consistent engagement and accountability and helps users identify areas for improvement, thereby aligning their environmental initiatives with business objectives.
Acceptance Criteria: User accesses the Progress Tracking Dashboard to view their current sustainability goals and progress during a quarterly review meeting.

Given the user is logged into the EcoLink system and on the Progress Tracking Dashboard, when they select a specific sustainability goal, then the dashboard should display relevant KPIs, including waste reduction percentages and recycling rates, in real-time using visual elements.

A user wants to visualize their progress over the past month in waste reduction and recycling metrics via the dashboard.

Given the user is on the Progress Tracking Dashboard and selects the time frame as the last month, when the relevant metrics are displayed, then the dashboard should show a bar graph indicating the changes in waste reduction percentages and recycling rates for that selected period.

An administrator wants to ensure that users can receive alerts and notifications for milestones achieved in their sustainability journey.

Given that a user has milestones set within their sustainability goals, when a milestone is reached, then the Progress Tracking Dashboard should send a notification to the user, and the milestone should be visually marked in the dashboard.

A user aims to generate a report of their sustainability progress for the last quarter to share with stakeholders.

Given the user accesses the Progress Tracking Dashboard, when they choose the option to generate a report, then the system should compile a report that includes visual representations of KPIs and provide an export option in PDF format.

Users need to compare their current KPIs with the previous quarter's performance as part of their strategy planning.

Given the user is on the Progress Tracking Dashboard, when they select the 'compare with last quarter' option, then the dashboard should display a comparative analysis using side-by-side graphs for waste reduction percentages and recycling rates.

A user frequently revisits the dashboard for updates on their sustainability metrics and needs assurance on data accuracy.

Given the user checks the real-time data on the Progress Tracking Dashboard, then the metrics displayed should reflect the latest data from the past week and be accurate to within a 5% variance of actual figures.

Goal Sharing and Collaboration

User Story: As a team leader, I want to share our sustainability goals with my team so that we can work together effectively and hold each other accountable for our environmental commitments.
Description: The Goal Sharing and Collaboration requirement enables users to share their SMART sustainability goals with team members and stakeholders within EcoLink. This feature includes options for collaboration, where team members can provide feedback, exchange ideas, and contribute to goal achievement. Users will be able to set permissions and restrictions, ensuring that sensitive information remains protected while still fostering a collaborative environment. This functionality is essential for promoting a culture of sustainability within organizations, allowing for collective ownership of sustainability initiatives and driving more effective actions towards achieving eco-friendly objectives.
Acceptance Criteria: A user wants to share their SMART sustainability goals with their team members to foster collaboration and achieve collective ownership.

Given a user is logged into the EcoLink platform, when they navigate to their SMART goals and select the share option, then they should be able to invite team members via email and set their permission levels (view/edit).

Team members receive an invitation to collaborate on sustainability goals and need to access them to provide feedback.

Given a team member receives an email invitation, when they click the link in the email, then they should be directed to the EcoLink dashboard where the shared goal is accessible for review and feedback.

A user wants to restrict access to sensitive information related to their sustainability goals while still allowing collaboration.

Given a user is sharing a sustainability goal, when they set the permission options, then they must be able to select whether team members can edit or only view the goal, ensuring that sensitive data is protected.

A user wants to track the progress of sustainability goals collaboratively with their team.

Given a user and their team members have access to shared sustainability goals, when they update goal progress, then all collaborators should see real-time updates reflecting contributions and feedback in the dashboard.

Team members want to provide feedback on shared sustainability goals within EcoLink.

Given that a goal is shared among team members, when a team member enters feedback in the designated section, then the feedback should be saved and visible to all shared members immediately.

Users want to ensure that their eco-friendly collaboration aligns with overall business strategies.

Given a user has set a sustainability goal, when they align that goal with specific business objectives, then they should be able to view the alignment status on their dashboard, showing how the goal contributes to larger business strategies.

A user wants to create a report summarizing the collaborative efforts and outcomes of their sustainability goals.

Given that multiple team members have contributed to a shared sustainability goal, when the user requests a summary report, then the system should generate a comprehensive report detailing all contributions, feedback, and progress towards the goal.

Automated Reminders and Alerts

User Story: As a user, I want to receive automatic reminders about my sustainability goals so that I can stay on track and make progress without missing important deadlines.
Description: The Automated Reminders and Alerts requirement aims to set up notifications for users regarding their sustainability goals. These alerts will remind users of approaching deadlines, upcoming milestones, and necessary actions to stay on track with their objectives. By utilizing a notification system that integrates with user calendars or sends in-app alerts, this feature ensures users remain focused and proactive in achieving their sustainability targets. This requirement is critical for maintaining motivation and accountability and prevents goals from being overlooked or neglected over time.
Acceptance Criteria: User sets a sustainability goal and receives an alert for an upcoming deadline.

Given a user has set a sustainability goal with a deadline, When the deadline is approaching (e.g., 3 days prior), Then the user receives an alert via their chosen notification method (in-app or calendar reminder).

User completes a milestone towards their sustainability goal and receives a completion notification.

Given a user completes a defined milestone for their sustainability goal, When the milestone is marked as complete, Then the user receives a notification confirming the completion of the milestone.

User receives an alert for necessary actions required to stay on track with their sustainability goals.

Given a user has set actions related to their sustainability goals, When an action's due date is approaching, Then the user receives an alert reminding them of the required action.

User can customize their notification preferences for sustainability goal alerts.

Given a user is in the settings menu for notifications, When they adjust their notification preferences, Then those preferences are saved and reflected in the types of alerts they receive.

User has a sustainability goal without deadlines and wants to receive periodic reminders for it.

Given a user has a sustainability goal with no set deadlines, When a reminder period (e.g., monthly) is reached, Then the user receives an alert reminding them of the ongoing goal.

User wants to view a history of the alerts they have received for their sustainability goals.

Given a user accesses the history of notifications, When they view their alerts, Then they can see a list of past alerts related to their sustainability goals with timestamps.

User faces an issue and does not receive an expected alert for their sustainability goal.

Given a user has set a sustainability goal with an associated deadline, When the alert is due and is not received, Then a support ticket can be generated to investigate the issue.

Goal Assessment Tool

User Story: As a business analyst, I want to assess our sustainability goals regularly so that I can ensure they remain aligned with our business strategy and the latest environmental practices.
Description: The Goal Assessment Tool requirement provides users with a mechanism to evaluate their sustainability goals periodically. This feature includes criteria and metrics for assessing the relevance, feasibility, and impact of each goal. Users can rate their goals based on factors such as evolving business needs, changing regulations, and feedback from stakeholders. The tool will also recommend adjustments or new goals based on assessment results, encouraging continuous improvement and alignment with best practices in sustainable business management. This ultimately helps users fine-tune their sustainability strategies and achieve meaningful outcomes.
Acceptance Criteria: User evaluates their sustainability goals after implementing the Goal Setting Frameworks for the first quarter.

Given a user has set sustainability goals, when they access the Goal Assessment Tool, then they can see a summary of their goals along with relevant metrics to evaluate each goal's feasibility and impact.

User receives automated recommendations for adjusting sustainability goals based on feedback from stakeholders.

Given a user has rated their sustainability goals based on stakeholder feedback, when the assessment is completed, then the system recommends at least one new goal or adjustment to an existing goal based on the evaluation results.

A user wants to track the progress of their sustainability goals over time.

Given that a user has previously set sustainability goals, when they access the Goal Assessment Tool, then they should see a visual progress tracker that reflects the current status of each goal along with time-bound metrics.

User assesses their sustainability goals in light of recent regulatory changes.

Given a user reviews their goals in response to new regulations, when they enter the Goal Assessment Tool, then the tool should highlight any goals that are no longer relevant or feasible due to the changes, prompting an adjustment.

A user shares their sustainability goals with team members for collaborative assessment.

Given a user wants to share their goals, when they use the Goal Assessment Tool, then they can generate a shareable report that includes all goals, metrics, and assessment results for team collaboration.

User seeks guidance on creating new sustainability goals after a successful assessment.

Given a user has completed an assessment and identified areas for improvement, when they access the Goal Assessment Tool, then the tool should provide suggestions for new SMART goals that align with their overall business strategy.

A user needs to conduct a quarterly evaluation of their sustainability goals against industry best practices.

Given a user is ready to conduct a quarterly review, when they initiate the Goal Assessment Tool, then the tool should compare the user's goals against established industry benchmarks and provide feedback on alignment and gaps.

Progress Tracking Dashboard

The Progress Tracking Dashboard showcases real-time updates on users' advancements towards their sustainability goals. By offering clear milestones and completion rates, this feature keeps users engaged and informed on their journey. It fosters a sense of accomplishment, motivating teams to continue their sustainable efforts and efforts.

Requirements

Real-time Progress Metrics

User Story: As a sustainability manager, I want to see real-time progress metrics on my dashboard so that I can quickly assess how close my team is to meeting our sustainability goals and make necessary adjustments.
Description: This requirement entails the implementation of real-time metrics that provide users with an up-to-the-minute view of their progress towards sustainability goals. This feature will aggregate data collected from various sources within the EcoLink platform and present it visually on the dashboard. Users will be able to see their current status, historical progress, and how their efforts stack up against predefined milestones. This enables an informed decision-making process and encourages continuous improvement. Furthermore, by making these metrics easily accessible, the platform fosters user engagement and accountability, driving businesses to actively participate in their sustainability journey.
Acceptance Criteria: User views the Progress Tracking Dashboard to check their sustainability metrics on a specific date after a waste management initiative has been implemented.

Given the user is logged into EcoLink, when they navigate to the Progress Tracking Dashboard, then they should see real-time metrics displaying their current status towards their sustainability goals, including graphical representations of historical progress.

User interacts with the dashboard during a team meeting to present their progress on sustainability goals.

Given the user clicks on the presentation mode within the Progress Tracking Dashboard, when they share their screen, then all team members should view the real-time progress metrics clearly without any lag or data inaccuracies.

A user at the beginning of the month sets new milestones for their sustainability efforts, which should be reflected in their progress metrics.

Given the user inputs new milestones into the system on the first of the month, when they reload the Progress Tracking Dashboard, then the metrics should automatically update to reflect these new milestones with percentage completion displayed.

An admin reviews overall platform statistics to evaluate user engagement and progress towards sustainability goals at the end of the quarter.

Given the admin accesses the administrative view of the Progress Tracking Dashboard, when they filter the metrics by timeframe and user engagement, then they should see aggregated data showcasing total progress across all users along with engagement statistics.

A user receives an email notification summarizing their weekly progress metrics based on their activities within EcoLink.

Given the user has opted into email notifications, when the weekly summary report is generated, then they should receive an email that includes their current progress metrics, historical performance, and tips for improvement.

User wants to compare their progress against industry benchmarks provided on the dashboard.

Given the user is viewing their Progress Tracking Dashboard, when they select the comparison option, then they should see a clear visual representation of their progress compared to specified industry benchmarks for sustainability.

Users need an easily accessible method to provide feedback on the dashboard features to improve user experience.

Given the user has navigated to the Feedback section of the Progress Tracking Dashboard, when they submit their feedback, then they should receive a confirmation indicating their feedback has been successfully submitted and will be reviewed for future updates.

Milestone Notifications

User Story: As a project leader, I want to receive notifications when my team reaches sustainability milestones so that I can celebrate their successes and keep morale high.
Description: This requirement involves creating a notification system that alerts users whenever they reach significant milestones in their sustainability efforts. Not only will it inform them of their accomplishments, but it will also offer suggestions for next steps to maintain motivation and momentum. By integrating this into the dashboard, users will receive prompt updates via email or in-app notifications, which will enhance engagement and reinforce positive behaviors. The milestone notifications serve as a crucial element to keep teams focused and inspired on their sustainability journey, building a sense of community through shared achievements.
Acceptance Criteria: User receives a milestone notification upon achieving a predefined waste reduction target.

Given a user has set a waste reduction target, when the user's waste reduction data reflects that the target has been reached, then the user should receive both an email and in-app notification informing them of the achievement.

User is prompted with suggestions for next steps after receiving a milestone notification.

Given a user has received a milestone notification, when the notification is displayed, then the user should see at least three actionable suggestions to continue their sustainability efforts.

User can customize notification settings for milestone alerts in their dashboard.

Given a user is logged into their dashboard, when they access notification settings, then they should be able to enable or disable milestone notifications via email, in-app push notifications, or both.

Users can view a history of past milestone notifications within their dashboard.

Given a user has received milestone notifications in the past, when the user accesses the milestone history section of their dashboard, then they should be able to see a list of all past notifications with corresponding dates and milestones achieved.

Users receive reminders for upcoming milestones that are approaching based on their initial goals.

Given a user has set several milestones, when a milestone is within 7 days of being reached, then the user should receive a notification reminding them of the milestone and encouraging them to take action if necessary.

User engagement is tracked based on responses to milestone notifications.

Given a user has received a milestone notification, when the user interacts with the suggestions provided, then their engagement should be recorded in the system to help track user activity and trend towards sustainability goals.

Goal Setting Interface

User Story: As a business owner, I want to set customized sustainability goals within the dashboard so that I can ensure they are aligned with my company's mission and resources.
Description: This requirement outlines the need for an intuitive interface for users to set their sustainability goals directly within the Progress Tracking Dashboard. The interface should allow users to define custom goals, set timelines, and outline the steps required to achieve their objectives. It will include options for predefined goals based on industry benchmarks as well as personalized settings. By enabling custom goal setting, users can tailor their sustainability initiatives to their specific business needs and values, ultimately leading to heightened commitment to achieving these goals and measurable results, which will be reflected in their dashboards.
Acceptance Criteria: User sets a predefined sustainability goal using the Goal Setting Interface.

Given a user is logged into the EcoLink platform, When they select a predefined sustainability goal from the Goal Setting Interface, Then the system should allow them to view the goal description and set a completion date.

User sets a custom sustainability goal within the dashboard.

Given a user is on the Progress Tracking Dashboard, When they choose to set a custom sustainability goal, Then they must be able to input a goal title, description, timeline, and specific action steps required to achieve it.

User edits an existing sustainability goal.

Given a user has an existing sustainability goal in the Progress Tracking Dashboard, When they select the edit option, Then they should be able to modify the title, description, timeline, or action steps and save the changes successfully.

User deletes a sustainability goal from the dashboard.

Given a user has a sustainability goal set, When they select the delete option for that goal, Then the system should prompt for confirmation and, upon confirmation, remove the goal from the dashboard without any error.

User receives a notification upon achieving a sustainability goal.

Given a user has completed all steps towards a sustainability goal, When the system recognizes the completion, Then the user should receive a notification indicating that the goal has been achieved and prompting them to set new goals.

The dashboard displays progress towards set sustainability goals.

Given a user has set sustainability goals, When they view the Progress Tracking Dashboard, Then the system should visually display the progress of each goal with a percentage completion indicator and milestones achieved.

User can filter sustainability goals by status (active, completed, or overdue).

Given a user is on the Progress Tracking Dashboard, When they apply a filter for goal status, Then the system should display only the goals that match the selected criteria, allowing the user to easily manage and review their goals.

Sustainability Insights Report

User Story: As a data analyst, I want to generate sustainability insights reports so that I can identify trends and areas for improvement in our sustainability initiatives.
Description: This requirement mandates the development of a comprehensive Insights Report that analyzes user data and presents insights on sustainability performance trends. The report will aggregate information from users' dashboards, highlighting areas of success and opportunities for improvement. It will also benchmark this data against industry standards, providing context to performance metrics. The reports can be generated on-demand or scheduled for regular updates, allowing businesses to track their sustainability journey over time. This feature is designed to support strategic planning by offering a data-driven perspective on sustainability efforts, making it easy for management to allocate resources effectively.
Acceptance Criteria: Sustainability Insights Report Generation for Monthly Review Meeting

Given a user has access to the Progress Tracking Dashboard, when they select the 'Generate Sustainability Insights Report' option and choose 'Monthly' from the frequency dropdown, then the system should generate a report that includes performance metrics, trends, and benchmarks against industry standards, and make it available for download.

On-Demand Sustainability Insights Report Request

Given a user wants to review their sustainability performance, when they request an on-demand Insights Report, then the system should generate and display the report accurately reflecting the current data available on their dashboard.

Scheduled Insights Report Distribution

Given a user has set up a weekly schedule for Insights Report generation, when the scheduled time occurs, then the system should automatically generate the report and send it to the specified email addresses, confirming successful delivery.

Insights Report Data Validity Check

Given a user generates an Insights Report, when the report is produced, then all performance metrics included in the report should accurately reflect the user data available in the dashboard within the last 30 days without discrepancies.

Comparison of Sustainability Performance Over Time

Given a user accesses their Insights Report, when they view the trends section, then the report should display a comparative graph showing performance metrics over the last three months, enabling the user to visualize progress.

User Feedback on Insights Report Utility

Given the user has received their Insights Report, when prompted to provide feedback, then they can utilize a feedback form to rate the report's usefulness and clarity on a scale from 1 to 5.

Benchmarking Against Industry Standards

Given the user views their Insights Report, when comparing their performance metrics, then the report should show benchmark data sourced from industry standards clearly next to the user’s metrics for context.

Gamification Elements

User Story: As a team member, I want to earn points and badges for reaching sustainability goals so that I can feel recognized for my efforts and motivate others in my team to participate.
Description: This requirement incorporates gamification elements within the Progress Tracking Dashboard to enhance user engagement and motivation. By introducing features like points, badges, and leaderboards, users will be encouraged to participate more actively in their sustainability goals. This approach enables competitive spirit and social interaction among users, making the sustainability journey not only productive but also enjoyable. Gamification will also track individual and team contributions, thus reinforcing a community-facing aspect of the platform where users can feel a sense of accomplishment and recognition for their efforts, which is vital in maintaining long-term commitment to sustainability.
Acceptance Criteria: As a user navigating the Progress Tracking Dashboard, I want to see my current points total so that I can gauge my progress along my sustainability journey.

Given the user is logged into the EcoLink platform, when they access the Progress Tracking Dashboard, then their current points total is displayed clearly at the top of the dashboard.

As a user, I want to earn badges for achieving specific sustainability milestones so that I feel recognized for my accomplishments.

Given the user completes a milestone, when the milestone is marked as complete in the Progress Tracking Dashboard, then the corresponding badge should appear on the dashboard and be added to the user's achievement list.

As a team member, I want to see my team's ranking on the leaderboard so that I can understand our performance relative to other teams.

Given the user is logged into the EcoLink platform and accesses the leaderboard section of the Progress Tracking Dashboard, when the leaderboard loads, then it displays the team rankings based on points earned with real-time updates.

As a user, I want to receive notifications when I earn new points or badges so that I stay engaged with the platform.

Given the user has enabled notification settings, when the user earns points or badges, then a notification pop-up should appear and a push notification is sent to the user's registered email or device.

As a user, I want to be able to track my individual contributions over time so that I can see how my efforts are impacting our sustainability goals.

Given the user accesses their individual contribution stats within the Progress Tracking Dashboard, when they view the statistics page, then their individual contributions should be clearly listed with data visualizations showing progress over time.

As a user, I want to share my achievements on social media directly from the dashboard so that I can inspire others.

Given the user is viewing their achievement section in the Progress Tracking Dashboard, when they click the 'Share on Social Media' button, then a shareable link to their achievements should be generated and displayed for the user to post.

Sustainability Action Recommendations

Sustainability Action Recommendations provide personalized suggestions based on the user's current metrics and goals. By analyzing data and identifying gaps, this feature offers actionable steps to enhance sustainability practices. Users can leverage this guidance to implement initiatives that drive more significant impact and efficiency, ensuring continuous improvement.

Requirements

Personalized Metric Analysis

User Story: As a small business owner, I want my current waste metrics analyzed against my sustainability goals so that I can identify specific areas where I need to improve my waste management practices.
Description: The Personalized Metric Analysis requirement involves the system analyzing a user's current sustainability metrics in relation to their set goals. This feature is designed to aggregate data from various sources within the EcoLink platform, facilitating a comparative analysis that identifies discrepancies and areas needing improvement. By offering detailed insights into user habits, it empowers users to make informed decisions that enhance their sustainability practices. Integration with existing data visualization tools already present in EcoLink will enrich user experience, allowing for visually engaging reports on sustainability progress. Ultimately, this requirement is crucial in providing users with clarity and motivation to improve their eco-friendly initiatives based on factual data-supported conclusions.
Acceptance Criteria: User views personalized sustainability metrics on the EcoLink dashboard after logging in.

Given a user logs in to the EcoLink platform, when they navigate to the dashboard, then they should see personalized sustainability metrics reflecting their current performance and goals arranged in a visually engaging format.

User receives actionable sustainability recommendations based on their current metrics.

Given the user has set specific sustainability goals, when the system analyzes their metrics, then it should provide at least three actionable recommendations to improve their sustainability practices based on the identified gaps.

User generates a report showcasing their sustainability progress over the last quarter.

Given the user selects the 'Generate Report' option for the last quarter, when they submit the request, then the system should compile and present a comprehensive report that includes visual graphs, key performance indicators, and comparison to set goals.

User integrates external data sources for a holistic view of sustainability metrics.

Given the user has access to external data sources for their sustainability metrics, when they connect these sources through the EcoLink data integration feature, then the system should aggregate data and provide an updated analysis including these new inputs.

User receives a notification for significant improvements or declines in their sustainability practices.

Given the user has set their sustainability metrics, when there is a significant change in those metrics, then the system should send a notification via email and in-app message to the user informing them of this change and its implications.

User seeks support from the community forum regarding sustainability practices.

Given the user accesses the community forum section of EcoLink, when they post a question or concern, then they should receive responses within 24 hours from other users or forum moderators.

Actionable Sustainability Steps

User Story: As an operations manager, I want clear, actionable steps to improve my sustainability practices based on my current waste management data so that I can take immediate actions to enhance my business's environmental impact.
Description: The Actionable Sustainability Steps requirement is focused on generating practical recommendations based on the identified gaps from the user's metric analysis. This feature will leverage AI and machine learning algorithms to suggest tailored actions suitable for each business type and their specific waste management challenges. The system should ensure that these recommendations are actionable, providing users with clear steps they can take to enhance their environmental impact. Additionally, the recommendations must integrate seamlessly with the EcoLink platform’s user dashboard, enabling users to track and implement these actions efficiently. The expected outcome is to foster a proactive approach towards sustainability by guiding users in making impactful changes.
Acceptance Criteria: User accesses the EcoLink dashboard and navigates to the Sustainability Action Recommendations feature to view suggestions based on their current metrics.

Given the user has accessed the Sustainability Action Recommendations, When the user's current metrics are analyzed, Then the system displays personalized actionable sustainability steps relevant to their business type.

User implements a recommended action step from the Sustainability Action Recommendations and tracks its progress via the dashboard.

Given the user selects an actionable recommendation, When the user applies the step and marks it as completed, Then the dashboard updates to reflect the progress and impact of the implementation immediately.

Admin reviews the algorithm's performance in suggesting recommendations based on various business metrics and user feedback during quarterly assessments.

Given the admin reviews feedback data and performance metrics, When analyzing the recommendations made over the past quarter, Then at least 80% of users should report that the suggestions were clear, actionable, and relevant to their sustainability goals.

User revisits the Sustainability Action Recommendations feature after one month of implementing the suggested actions to assess further recommendations.

Given the user has implemented earlier recommendations, When the user revisits the feature, Then the system provides new actionable steps based on the updated metrics and previously enacted changes.

The system integrates with external environmental data sources to provide context-aware recommendations related to sustainability.

Given the system is connected to relevant environmental data sources, When the user accesses recommendations, Then the suggestions reflect the latest environmental standards and local regulations impacting waste management practices.

User participates in the EcoLink community forum to discuss the effectiveness of the sustainability actions recommended by the system.

Given the user posts about their experience implementing actions, When community members reply, Then there should be a minimum engagement rate of 50% on the post within one week.

User requests clarification on a specific actionable recommendation via the EcoLink help center.

Given the user submits a clarification request, When the help center processes the request, Then the user should receive a detailed response within 24 hours explaining the recommendation with additional resources.

Sustainability Progress Tracker

User Story: As a user, I want to track my progress on sustainability initiatives visually so that I can see the impact of my efforts and stay motivated to continue improving.
Description: The Sustainability Progress Tracker requirement entails developing a module within the EcoLink platform that allows users to monitor their sustainability initiatives over time. This feature will provide visual representations of progress, such as graphs and charts, enabling users to see how their actions contribute to overall sustainability goals. By incorporating user-friendly visuals and a timeline feature, users can better appreciate the effects of their implemented changes and make adjustments as needed. This requirement is vital as it not only showcases user efforts but also promotes continuous engagement with the sustainability process, enabling businesses to celebrate small wins.
Acceptance Criteria: User accesses the Sustainability Progress Tracker to evaluate their current sustainability initiatives after implementing several changes over the past month.

Given the user is logged into EcoLink, when they select the 'Sustainability Progress Tracker' from the dashboard, then they should see an overview of their sustainability metrics displayed in visually appealing graphs and charts, updated in real-time based on the latest data.

A user sets a specific sustainability goal, such as reducing waste by 20% over the next quarter, and wants to track their progress toward that goal using the tracker.

Given the user has set a sustainability goal of reducing waste by 20%, when they view the Sustainability Progress Tracker, then they should see a progress bar indicating the percentage of the goal achieved, with a timeline showing the estimated completion date based on current implementation speed.

A user regularly checks the progress tracker and wants to view detailed insights regarding their sustainability initiatives and how they impact their metrics over time.

Given the user is on the Sustainability Progress Tracker page, when they hover over any visual representation (graph/chart), then a tooltip should display detailed information about the metrics being represented, including dates, specific data points, and comparison to previous periods.

An organization has made changes to their waste disposal methods and wants to see how these changes have influenced their sustainability metrics compared to the previous period.

Given the user has implemented changes to their waste disposal methods, when they select the date range for comparison, then the Sustainability Progress Tracker should provide a comparative analysis showing metrics before and after the changes were made in an easy-to-understand format.

A user seeks to celebrate their achievements in sustainability practices and wants to see their progress over different time periods.

Given the user selects different preset time periods (e.g., last week, last month, last quarter) within the Sustainability Progress Tracker, then the module should display updated metrics accurately reflecting the user’s progress for the selected time frames with appropriate visual representations.

The system needs to generate a report summarizing the user’s sustainability engagement and impact based on tracker data.

Given the user requests a summary report from the Sustainability Progress Tracker, when they submit the request, then the system should generate and provide a downloadable report capturing all relevant metrics and visual representations of their sustainability efforts, including key actions taken and their impacts over time.

Feedback Loop for Recommendations

User Story: As a user, I want to give feedback on the sustainability recommendations provided to me so that the platform can improve its suggestions over time based on what is effective.
Description: The Feedback Loop for Recommendations requirement focuses on creating a mechanism whereby users can provide feedback on the sustainability action recommendations offered by the system. This valuable input will allow the system to refine its algorithms and enhance the relevance of future suggestions, creating a continuously improving feedback loop. By incorporating user experiences and success stories, EcoLink can ensure the recommendations remain effective and relevant to changing business environments. This feature will also include a rating system for actions taken based on recommendations, contributing to enriched data for the platform.
Acceptance Criteria: User submits feedback on a sustainability action recommendation through the EcoLink platform after implementing the suggested action.

Given the user has successfully implemented a sustainability action recommendation, when they provide feedback through the feedback form, then the system should capture the feedback and store it in the database associated with the user's profile.

User rates the effectiveness of a sustainability action taken based on the system's recommendation.

Given the user has completed an action based on a recommendation, when they attempt to rate the effectiveness of that action on a scale of 1 to 5, then the system should record the rating and provide a confirmation message to the user.

User views the aggregated feedback data from other users to understand the effectiveness of various sustainability actions.

Given the user accesses the feedback analysis section, when they view the aggregated feedback, then the system should display the average ratings and most common feedback comments for each sustainability action recommendation.

User analyzes their feedback history to track improvements in sustainability practices over time.

Given the user navigates to their feedback history page, when they review the historical feedback entries, then the system should display all past feedback submitted by the user, including ratings and comments, in chronological order.

Admin reviews the feedback loop data to refine the recommendation algorithm.

Given the admin accesses the feedback management dashboard, when they request a report on user feedback trends, then the system should generate a report that includes summaries of feedback ratings, common user comments, and suggestions for improving the recommendation algorithm.

User receives notifications about the outcomes of their feedback.

Given the user submits feedback on a sustainability action recommendation, when the system uses this feedback to improve future recommendations, then the user should receive a notification summarizing how their input contributed to the system improvements.

System tracks the impact of actions taken based on user feedback and updates recommendation effectiveness.

Given that multiple users have implemented sustainability actions and provided feedback, when the system analyzes the collected feedback, then it should update the effectiveness score of each recommendation based on user ratings and documented results.

Community Best Practices Database

User Story: As a member of the EcoLink community, I want to access a database of best sustainability practices shared by other businesses so that I can learn from their experiences and apply successful methods in my own operations.
Description: The Community Best Practices Database requirement seeks to establish a sharing platform where users can contribute and access successful sustainability practices implemented by other businesses within the EcoLink community. This collaborative feature will encourage knowledge sharing and foster a sense of community. Users will be able to search, filter, and review practices that have been proven effective in similar industries, supporting their initiatives with tried-and-true methods. Facilitating collaboration not only empowers users but also enhances the overall ecosystem of sustainability knowledge within the platform, encouraging innovation and adaptive practices.
Acceptance Criteria: User searches for sustainability practices in the Community Best Practices Database.

Given a user is logged into EcoLink, when they enter relevant keywords into the search bar and click search, then the user should see a list of sustainability practices matching the search criteria, ranked by relevance.

User filters best practices by industry sector.

Given a user is on the Community Best Practices Database page, when they select an industry sector from the filter options and apply the filter, then the user should see only practices relevant to the selected industry sector.

User submits a new best practice to the Community Best Practices Database.

Given a user is on the submission page and has entered all required fields with valid information, when they click the submit button, then the new best practice should be added to the database and a success message should be displayed.

User reviews a best practice for feedback.

Given a user is viewing a specific best practice, when they click the review button and submit feedback, then the feedback should be successfully recorded and associated with the best practice, and a confirmation message should appear.

User accesses the Community Best Practices Database on a mobile device.

Given a user is accessing EcoLink on a mobile device, when they navigate to the Community Best Practices Database, then the interface should be fully responsive, allowing the user to search, filter, and view practices without any usability issues.

User checks the effectiveness rating of a best practice.

Given a user is viewing a specific best practice, when they look for the effectiveness rating, then the rating should be displayed clearly based on user reviews and should provide an average score out of 5.

Collaborative Goal Sharing

Collaborative Goal Sharing encourages user collaboration by allowing teams to share their sustainability goals and progress within the dashboard. This feature fosters a culture of teamwork and accountability, where users can support one another, share best practices, and celebrate achievements. Enhanced collaboration leads to greater collective impact on sustainability.

Requirements

Goal Creation Functionality

User Story: As a team member, I want to create specific sustainability goals so that I can track our progress and encourage my colleagues to work towards achieving them together.
Description: The requirement enables users to create specific sustainability goals within the EcoLink platform. This functionality will allow users to define their objectives, set target dates, and specify measurable outcomes to track progress. The ability to create and customize goals will enhance personal accountability and motivate users to strive for better sustainability practices aligned with their organizational values. Furthermore, this feature will integrate seamlessly into the user dashboard, facilitating easy access and visibility for all stakeholders involved in the waste management process. Ensuring clear goal-setting is fundamental to fostering a culture of collaboration and accountability within teams.
Acceptance Criteria: User creates a sustainability goal with defined objectives and target date.

Given a user is logged into the EcoLink platform, when they navigate to the goal creation section and input a goal name, objectives, set a target date, and measurable outcomes, then the system should save the goal and display it on their dashboard.

User edits an existing sustainability goal.

Given a user has an existing sustainability goal displayed on their dashboard, when they select the 'edit' option and update the objective or target date and save changes, then the updated goal should reflect the changes on the dashboard without errors.

User deletes a sustainability goal from their dashboard.

Given a user has a sustainability goal they no longer wish to track, when they select the 'delete' option on that goal, then the goal should be removed from the dashboard and confirmed by a success message.

User views shared sustainability goals from their team.

Given a user is part of a team with shared sustainability goals, when they access the dashboard, then they should see a section that lists all team goals along with individual progress updates for accountability.

User receives notifications for upcoming target dates on sustainability goals.

Given a user has set sustainability goals with specific target dates, when a target date is within a week, then the user should receive an automated notification via email and in-app alert reminding them of the upcoming deadline.

User views analytics on their sustainability goals' progress.

Given a user has created sustainability goals, when they access the analytics section of the dashboard, then the system should display a visual representation of their progress against the defined measurable outcomes for each goal.

Goal Progress Tracking

User Story: As a user, I want to track the progress of our sustainability goals so that I can see our advancements and celebrate our collective achievements.
Description: This requirement involves developing a robust progress tracking system for user-created sustainability goals. Users will be able to monitor their progress through visual indicators, such as graphs or progress bars, which will reflect the percentage of completion relative to their set goals. This feature is crucial because it encourages users to stay engaged with their objectives and fosters motivation among team members by highlighting achievements. Additionally, this progress tracking will be integrated into the existing dashboard, providing a clear and concise overview of both individual and collective efforts towards sustainability, thus enhancing collaboration.
Acceptance Criteria: User views their individual sustainability goal progress dashboard after logging in to EcoLink.

Given the user is logged into EcoLink, when they navigate to their dashboard, then they should see visual indicators representing the percentage of completion for each of their set sustainability goals.

Team members collaborate to set a common sustainability goal and track progress together.

Given the team has set a collective sustainability goal, when one member updates the progress, then all team members should see the updated progress within their dashboards immediately.

A user wants to track the progress of their sustainability goals over a specific time frame.

Given the user selects a specific date range, when they view their goal progress, then the displayed chart should reflect only the progress made within that selected time frame.

A user achieves a sustainability milestone and wants to celebrate this achievement with their team.

Given the user has completed at least 100% of a sustainability goal, when they mark it as achieved, then a notification should be sent to all team members associated with that goal, celebrating the achievement.

The user wants to compare their progress in sustainability goals against another team member.

Given the user is on the comparison page, when they select another team member, then both users' goal progress should be displayed side by side for direct comparison.

Users want to see past performance trends to adjust future sustainability goals.

Given the user accesses the history section of their dashboard, when they review previous goals, then they should see graphical trends displaying past completion percentages over time.

A user receives coaching tips based on their sustainability goal progress.

Given a user is falling behind on their sustainability goals, when the progress update is viewed, then personalized suggestions and resources should be displayed to help improve their performance.

Peer Support and Feedback System

User Story: As a user, I want to receive and give feedback on my sustainability goals so that I can improve my strategies and support my colleagues in their efforts.
Description: This requirement outlines the development of a peer support and feedback system integrated into the EcoLink platform. Users will be able to share their goals and progress, as well as provide and receive feedback from teammates and other users. This collaborative approach not only builds a sense of community among users but also enhances accountability and knowledge sharing regarding best practices in waste management. Users can comment, ask questions, and offer suggestions on each other's goals, fostering an environment of collaborative improvement and empowerment in sustainability efforts.
Acceptance Criteria: User creates a sustainability goal and shares it with their team.

Given a user is logged into EcoLink, when they create a sustainability goal and select team members to share it with, then the goal should be visible to the selected team members on their dashboards.

Users provide feedback on a shared sustainability goal.

Given a user is viewing a shared sustainability goal, when they submit a feedback comment, then the comment should be displayed under that goal and notify the goal creator of the new feedback.

Team members view progress updates on shared goals.

Given multiple users are collaborating on a sustainability goal, when one user updates the goal's progress, then all team members should receive a real-time notification and see the updated progress on their dashboards.

Users ask questions regarding best practices on sustainability goals.

Given a user is interacting with a sustainability goal, when they post a question in the comments section, then the question should be visible to all team members and other users, encouraging responses.

Users receive suggestions from peers on improving their sustainability goals.

Given a user is viewing their sustainability goal, when peers provide suggestions, then those suggestions should be displayed prominently to the user in the goal's interface.

Goals can be marked as completed and celebrated jointly by team members.

Given a user completes a sustainability goal, when they mark it as completed, then all team members should be notified, and the goal should be highlighted as a completed achievement on the dashboard.

Users can view collective team achievements over time.

Given multiple users share and collaborate on sustainability goals, when they access the team achievements section, then they should see a cumulative report of all completed goals and collective progress over time.

Goal Visibility and Sharing Options

User Story: As a team leader, I want to share our team’s sustainability goals with the entire organization so that everyone can see our commitments and work together towards achieving them.
Description: The requirement facilitates enhanced visibility and sharing options for user goals. Users can choose to make their sustainability goals visible to their team or organization, promoting transparency and accountability. By allowing users to share their goals via links or directly within the dashboard, this feature encourages a collective effort towards sustainability. It also provides the option for users to join forces on specific goals, facilitating collaborative projects that can significantly impact their sustainability efforts. This feature would be integrated into the dashboard for easy access and sharing functionalities.
Acceptance Criteria: User selects the visibility option for their sustainability goals in the dashboard settings and successfully updates their profile to share the goals with their team.

Given a user is on the dashboard settings page, when the user selects the 'Make Goals Visible' option and clicks 'Save', then the goals should be visible to all team members in their respective dashboards.

A user shares their sustainability goals through a generated link and tests if the link allows other team members to view the goals.

Given a user has created sustainability goals, when the user generates a shareable link and sends it to a team member, then the team member should be able to access and view the goals through the link.

A user wants to collaborate on a specific sustainability goal with another team member and verifies that the collaboration request is sent and acknowledged.

Given two users have identified a specific goal to collaborate on, when one user sends a collaboration request through the dashboard, then the other user should receive a notification and be able to accept or decline the request.

Users check the dashboard to view collective progress on shared sustainability goals after multiple team members have updated their progress.

Given multiple users have updated their respective progress on shared sustainability goals, when a user checks the collective progress section on the dashboard, then the user should see an updated metric reflecting all contributions.

A user reviews the sustainability goals of their team to assess overall engagement and accountability levels within the organization.

Given a user is on the dashboard overview page, when they navigate to the team's sustainability goals section, then the user should see a list of all goals with corresponding visibility settings and progress percentages.

A user seeks to understand the impact of shared goals on sustainability efforts and accesses reports on collective goal achievements.

Given a user is on the reports section of the dashboard, when they select the 'Collective Goal Achievements' report, then the user should see a detailed report highlighting the achievements related to shared goals over a specified period.

Achievement Recognition System

User Story: As a user, I want to receive recognition for my sustainability achievements so that I feel motivated to continue working towards my goals and inspire my colleagues.
Description: This requirement establishes an achievement recognition system to celebrate users’ milestones related to their sustainability goals. An automatic notification system will remind users of their accomplishments and milestones achieved, promoting a positive feedback loop that encourages continued engagement with the platform. This could include badges or certificates awarded for achieving specific milestones or completing goals. Implementing this feature enhances motivation among users and helps in fostering a culture of appreciation and teamwork within the EcoLink community.
Acceptance Criteria: User Timeline Display of Achievements and Badges

Given a user has achieved a milestone in their sustainability goals, when they log into the EcoLink dashboard, then they should see a notification for their new badge or certificate, and it should be displayed on their profile timeline.

Automatic Notification Delivery for Milestones

Given a user reaches a certain milestone, when the system processes the achievement, then an automatic notification should be sent to the user's registered email and through the platform's notification system within 24 hours.

Badge Visibility in Collaborative Goal Sharing

Given a user successfully completes their sustainability goal, when they access the Collaborative Goal Sharing feature, then their achievement badge should be visible to team members, enhancing visibility of their accomplishments within the group.

Multi-channel Recognition System

Given multiple communication channels available, when a user achieves a milestone, then they should receive recognition through their chosen communication methods (email, in-app notification, and SMS if enabled).

User Customization of Achievement Alerts

Given users have differing preferences for notifications, when they set up their achievement notification preferences, then the system should allow them to select and customize how they receive achievements alerts (e.g., weekly summary, instant notifications).

Community Celebration of Milestones

Given multiple users achieving milestones together, when multiple achievements occur within a specified timeframe, then a community-wide celebration event should be automated, inviting all users to engage in sharing and celebrating these milestones.

Custom Reporting Feature

The Custom Reporting Feature allows users to generate tailored reports based on selected metrics and time frames. This feature provides businesses with the flexibility to present data in a way that suits their stakeholders' interests. By creating custom reports, users can effectively communicate their sustainability performance and impact, enhancing transparency and engagement with their audience.

Requirements

Dynamic Metric Selection

User Story: As a sustainability manager, I want to dynamically select the specific metrics relevant to my report so that I can provide a clearer picture of my company’s sustainability performance to our stakeholders.
Description: The Dynamic Metric Selection requirement enables users to choose from a range of predefined sustainability metrics (such as waste diversion rate, recycling volume, carbon footprint, etc.). Users can select one or multiple metrics to be included in their customized reports, allowing for tailored insights that are relevant to their specific operational needs. This flexibility enhances the usability of EcoLink by providing meaningful data that users can relate to their sustainability objectives and stakeholder interests.
Acceptance Criteria: Dynamic Metric Selection allows users to select multiple predefined sustainability metrics for their custom reports in EcoLink's dashboard.

Given a user is logged into the EcoLink platform, when they navigate to the Custom Reporting Feature and select the Dynamic Metric Selection, then they should see a list of predefined metrics available for selection.

Users can successfully select a combination of sustainability metrics for their reports through the Dynamic Metric Selection feature.

Given a user selects multiple metrics from the Dynamic Metric Selection, when they finalize their selections and generate the report, then the report should accurately reflect all chosen metrics with the corresponding data.

Users are able to deselect metrics they no longer wish to include in their custom reports through the Dynamic Metric Selection feature.

Given a user has previously selected multiple metrics in the Dynamic Metric Selection, when they uncheck one or more metrics and regenerate the report, then the report should exclude the deselected metrics and only include the remaining selected metrics.

The system provides clear feedback and visual confirmation when users select or deselect metrics in the Dynamic Metric Selection process.

Given a user interacts with the checkboxes in the Dynamic Metric Selection, when they select or deselect a metric, then they should receive immediate visual feedback confirming their selection status (e.g., checked/unchecked).

Generating a report using the Dynamic Metric Selection takes an acceptable amount of time, ensuring a positive user experience.

Given a user has selected one or more metrics for their report, when they click 'Generate Report', then the report should be created and available within 5 seconds for one metric and within 10 seconds for multiple metrics.

Users can save their custom metric selections for future report generation in the EcoLink platform.

Given a user has selected one or more metrics in the Dynamic Metric Selection, when they click 'Save', then their selections should be stored and retrievable for future reporting sessions without requiring re-selection of metrics.

The Dynamic Metric Selection feature provides informative tooltips or descriptions for each predefined metric to assist users in making informed selections.

Given a user hovers over a predefined sustainability metric in the Dynamic Metric Selection, when they pause on that metric, then a tooltip should display a brief description explaining what the metric represents and its significance.

Time Frame Customization

User Story: As a business analyst, I want to customize the time frame of my reports so that I can analyze trends and make data-driven decisions regarding our waste management strategies.
Description: The Time Frame Customization requirement allows users to set specific dates or periods for their custom reports. Users can generate reports based on daily, weekly, monthly, or yearly data, along with specific date ranges for in-depth analysis of sustainability performance over time. This enhances the reporting capability by enabling users to observe trends, evaluate the impact of initiatives, and make informed decisions based on historical data patterns.
Acceptance Criteria: User needs to customize the date range for generating a custom report to analyze their waste management performance for the past quarter.

Given the user is on the custom reporting page, When they select a date range from the calendar widget, Then the report should reflect data only for the selected range, showing accurate metrics for the specified period.

A user wants to create a weekly report to review their sustainability metrics every Friday to track their progress towards goals.

Given the user selects the weekly option and sets the starting date to the current week when generating a report, Then the report should compile data from the current week only, and display it in the desired format.

Users want to generate a yearly report to showcase their sustainability performance at the annual stakeholder meeting.

Given the user navigates to the report generator, When they select the yearly time frame and input the specific year, Then the report should include all relevant metrics and data points for that entire year, formatted correctly for presentation.

A user needs to analyze their performance based on a specific date range that includes both the start and end dates.

Given the user specifies a custom date range by entering start and end dates, When they click generate report, Then the report should include metrics from both specified dates and data in between without any omissions.

A user wants to receive an error message if they try to create a report with an invalid date range (end date earlier than start date).

Given the user inputs an end date that is earlier than the start date, When they attempt to generate the report, Then the system should display an error message indicating the end date must be after the start date and prevent report generation.

A user requires the ability to save their date range criteria for future report generation sessions.

Given that the user selects a custom date range and chooses to save it, When they return to the reporting feature, Then the saved date range should be available for quick selection without needing to re-enter the data.

Export Options

User Story: As a project manager, I want to be able to export my customized reports in multiple formats so that I can effectively share insights with different stakeholders and ensure our sustainability efforts are well communicated.
Description: The Export Options requirement provides users with the ability to export their generated custom reports in various formats such as PDF, Excel, and CSV. This ensures that users can share their reports easily with stakeholders and integrate the data into other systems or presentations. The feature enhances collaboration and communication by allowing users to present their findings in formats that best suit their audience's preferences.
Acceptance Criteria: User selects metrics and time frame to generate custom report for their quarterly sustainability performance review.

Given the user has selected the desired metrics and time frame, When the user clicks on the 'Export' button, Then the report should be generated and available for download in PDF format.

User needs to share a report with their team during a presentation.

Given the user has created a custom report, When the user chooses the 'Export' option, Then the report should be successfully exported in Excel format without data loss.

User wants to integrate sustainability data into another system using a CSV file.

Given the user has completed a custom report, When the user selects the CSV format and clicks 'Export', Then the report should be generated and downloadable as a CSV file that meets standard data formatting.

User requires a summary report to assess their waste management strategies over the last year.

Given the user has filtered the report metrics for the specified year, When the user exports the report as a PDF, Then the PDF should contain all selected metrics and present them in a clear and organized manner.

User is preparing a report for stakeholders and needs detailed metrics from the last six months.

Given the user has selected a six-month time frame and relevant metrics, When clicking 'Export' for Excel, Then the generated Excel file should include all relevant metrics organized in separate columns for easy analysis.

User wants to compare two different time frames within a single report.

Given the user generates a comparative report and selects two different time frames, When the user chooses the CSV export option, Then the CSV file should accurately reflect both time frames side by side with appropriate headers.

User-Friendly Report Templates

User Story: As a user, I want access to predefined report templates so that I can save time while generating reports and ensure they are visually appealing for my audience.
Description: The User-Friendly Report Templates requirement introduces a set of customizable templates that users can choose from to create their reports. These templates will provide a structured approach for users, facilitating easier report creation while ensuring that all necessary information is included. Templates will include visuals like graphs and charts to enhance the presentation of data and improve user experience.
Acceptance Criteria: User selects a report template to create a sustainability report for an upcoming stakeholder meeting.

Given the user is logged into EcoLink, when they navigate to the Custom Reporting Feature and select a template, then they should be presented with a customizable report that includes placeholder sections for metrics, visuals, and summarizations.

A user wishes to modify an existing report template to fit their business's specific needs for better stakeholder communication.

Given the user has selected a report template, when they click on the 'Customize' button, then they should be able to edit, add, or remove sections and visuals, ensuring that modifications save correctly without losing previously entered data.

A user creates a report using one of the templates and wants to view it before finalizing for export.

Given the user has filled in the required sections of the report template, when they click on the 'Preview Report' option, then they should be able to view a fully formatted report displaying all content as it would appear in the exported file, including all visuals and metrics.

User generates a report using a customized template and needs to export it in different formats.

Given the user has finalized their report, when they click on the 'Export' button, then they should have the option to download the report in PDF and Excel formats without data loss or formatting issues.

A user needs to access previously created reports based on different templates for evaluation and comparison.

Given the user is in the Custom Reporting Feature, when they select 'View Reports', then they should see a list of all previously created reports with options to filter by metrics and date ranges.

User requires assistance in using the report templates and is looking for guidance within the application.

Given the user is on the report template selection page, when they click on the 'Help' or 'Tutorial' link, then they should be directed to a comprehensive guide that provides step-by-step instructions and best practices for using the templates.

A user wants to share their custom report template with other team members for collaborative purposes.

Given the user has customized a report template, when they click on the 'Share Template' option, then they should be able to enter team member email addresses, and those members should receive an invitation to view and edit the shared template.

Real-time Data Integration

User Story: As a compliance officer, I want my custom reports to include real-time data so that I can ensure accuracy and make timely decisions based on the most current information available.
Description: The Real-time Data Integration requirement ensures that the custom reports reflect real-time data updates from EcoLink's tracking systems. This means that any changes in waste management data, compliance metrics, or recycling rates will be instantly incorporated into the reports. This feature enhances accuracy and relevance, making sure users always work with the most up-to-date information for their analysis and presentations.
Acceptance Criteria: User generates a custom report for the first quarter of the year focusing on waste diversion metrics.

Given the user has access to real-time data, when they select waste diversion as a metric and the first quarter as the time frame, then the report displays up-to-date diversion data with correct calculations and visualizations.

Admin updates the waste tracking system data to reflect recent compliance metrics.

Given the admin updates compliance metrics in the tracking system, when the user refreshes the custom report, then the report reflects the latest compliance data without needing additional input from the user.

User analyzes recycling rates over a six-month period using the custom reporting feature.

Given the user selects recycling rates as a metric for six months, when the user generates the report, then the report accurately shows updated recycling rates for the entire period with appropriate granularity.

A user schedules a report generation at the end of each month to assess sustainability performance.

Given the user sets a monthly report schedule using real-time data, when the end of the month occurs, then the report is automatically generated and sent to the user’s email with accurate and updated data.

User accesses a historical comparison report of waste management metrics from previous quarters.

Given the user selects two different quarters for comparison, when the report is generated, then it accurately displays real-time data for both selected quarters, clearly highlighting differences and trends.

A stakeholder reviews a custom report created by the user for a presentation.

Given the user shares the custom report with a stakeholder, when the stakeholder opens the report, then they can view the report with all metrics clearly represented and up-to-date data reflected accurately.

Certification Tracker

The Certification Tracker allows users to monitor the progress of their certification applications in real-time. By providing updates on required documents, approvals, and next steps, this feature helps businesses stay organized and ensure timely submission, reducing the risk of delays and enhancing overall workflow efficiency.

Requirements

Real-time Application Monitoring

User Story: As a business owner, I want to receive real-time updates on my certification application status so that I can manage my submissions efficiently and avoid any unnecessary delays.
Description: The Real-time Application Monitoring requirement focuses on providing users with instant updates on their certification application status. This includes automatic notifications related to document requirements, approval stages, and next steps. By integrating this feature into EcoLink, users will benefit from enhanced visibility and organization throughout the certification process. This will reduce uncertainty and facilitate proactive management, ultimately leading to more timely submissions and improved workflow efficiency.
Acceptance Criteria: User receives a real-time notification when their certification application status is updated.

Given a user has submitted a certification application, when the application status changes, then the user receives a notification within 5 minutes of the change.

User can view all required documents and their submission statuses for their certification application.

Given a user accesses the certification tracker, when they view their application, then they see a list of required documents along with their current submission status (submitted, pending, or not required).

User is informed of the next steps in their certification application process immediately after an approval stage is reached.

Given a user's application has reached an approval stage, when the user checks the tracker, then they receive a detailed overview of the next steps within the application workflow.

User can filter notifications based on types of updates (document reminders, approvals, next steps).

Given a user is on the certification tracker page, when they use the filter options, then they can see notifications categorized by document reminders, approvals, or next steps accurately.

User can access a history of all notifications regarding their certification application.

Given a user is on the certification tracker page, when they select the notification history option, then they can view a complete log of all notifications received related to their application.

Documentation Checklist

User Story: As a compliance officer, I want a comprehensive checklist of required documents for my certification application so that I can ensure everything is submitted correctly and on time.
Description: The Documentation Checklist requirement aims to provide users with a detailed list of all the necessary documents needed for their certification applications. This feature will include the ability to check off completed items and receive reminders for outstanding documents. The checklist will be integrated within the Certification Tracker, helping users ensure they have all required documentation before submission. This will minimize confusion and help businesses stay compliant with certification requirements.
Acceptance Criteria: User views and utilizes the Documentation Checklist while preparing their certification application.

Given the user has accessed the Certification Tracker, when they navigate to the Documentation Checklist, then they should see a detailed list of all required documents clearly displayed with checkboxes next to each item.

User checks off documents as they complete them in the Documentation Checklist.

Given the user is viewing the Documentation Checklist, when they check off an item from the list, then the system should update the status of that document to 'Completed' and reflect the change visually on the checklist.

User receives reminders for outstanding documents in the Documentation Checklist.

Given the user has outstanding documents in their Documentation Checklist, when the system's reminder function is triggered, then the user should receive a notification reminding them of the outstanding documents that need attention.

User interacts with the Documentation Checklist on mobile and desktop platforms.

Given the user accesses the Documentation Checklist from both mobile and desktop, when they interact with the checklist, then the functionality should be consistent across both platforms with no discrepancies in document status or reminders.

User successfully submits their certification application based on the completed Documentation Checklist.

Given the user has completed all items on the Documentation Checklist, when they submit their certification application, then the system should validate that all required documents are completed and allow submission without errors.

User receives an audit history for changes made to the Documentation Checklist.

Given the user has interacted with the Documentation Checklist, when they access the audit history feature, then they should see a log of all changes made, including timestamps and actions performed on each document item.

User-Friendly Dashboard Integration

User Story: As a user of EcoLink, I want my certification status to be visible on my dashboard so that I can easily keep track of my sustainability goals and compliance without navigating multiple screens.
Description: The User-Friendly Dashboard Integration requirement specifies that the Certification Tracker updates should be displayed on the main dashboard of EcoLink. This feature allows users to view their certification status alongside other relevant sustainability metrics. By doing so, users will be able to easily track their overall performance while managing waste efficiently. This integration enhances user experience by consolidating key information in one accessible location, promoting better decision-making.
Acceptance Criteria: As a user, I want to see the current status of my certification application displayed in the EcoLink dashboard so that I can monitor its progress without navigating away from my main view.

Given that I have submitted my certification application, when I access the EcoLink dashboard, then I should see a dedicated section for Certification Tracker displaying the current status and any pending actions.

As a user, I want to receive timely updates on my certification application directly on the EcoLink dashboard so that I can respond swiftly to requested documentation or approvals.

Given that there are updates on my certification application, when these updates occur, then I should receive a notification on my EcoLink dashboard alerting me about the specific changes and next steps required.

As a user, I want to view historical certification application statuses on the EcoLink dashboard so that I can analyze trends over time and improve future submissions.

Given that I have submitted multiple certification applications, when I check the EcoLink dashboard, then I should see an option to view historical certifications with their statuses and timestamps.

As a user, I want the Certification Tracker updates to be visually distinct on the EcoLink dashboard so that I can quickly identify my certification progress among other sustainability metrics.

Given that I am viewing the EcoLink dashboard, when I look at the Certification Tracker section, then the updates should be highlighted with a unique color and icon that differentiates them from other metrics.

As a user, I want to be able to filter the dashboard display to focus solely on my certification application progress, helping me prioritize tasks related to compliance.

Given that I am on the EcoLink dashboard, when I select the filter option for Certification Tracker, then only the relevant certification updates should be displayed, excluding other sustainability metrics.

Automated Progress Notifications

User Story: As a project manager, I want to receive automated notifications regarding critical milestones in my certification application process so that I can stay on track and ensure my team meets all deadlines.
Description: The Automated Progress Notifications requirement involves implementing a system that automatically notifies users about important milestones related to their certification applications. This includes alerts for submission deadlines, document reviews, and approval notices. By keeping users informed, this feature helps prevent missed deadlines and encourages timely interactions with the certification process, fostering greater user engagement with EcoLink's services.
Acceptance Criteria: User receives an email notification when their certification application is submitted successfully.

Given a user has submitted their certification application, when the submission is processed, then the user receives an email notification confirming the submission with relevant details.

User is alerted about upcoming document review deadlines for their certification application.

Given a user has a certification application in process, when there are 3 days remaining until a document review deadline, then the user receives a reminder notification via email and in-app alert.

User receives a notification once their certification application has been reviewed and requires further action.

Given a user’s certification application has been reviewed, when the review is completed and additional documents are needed, then the user is notified with clear instructions on what is required next.

User is informed when their certification application is approved.

Given a user has submitted a certification application, when the application is approved, then the user receives a confirmation notification detailing the approval and next steps for their certification process.

User can customize their notification settings related to certification applications.

Given a user is in the notification settings section, when they adjust their preferences for certification notifications, then the system saves their settings and reflects these changes in subsequent notifications.

System logs all notifications sent to users about their certification applications for audit purposes.

Given a user has received notifications regarding their certification application, when the user checks their notification history, then all notifications should be accurately logged and retrievable with timestamps and details of each notification sent.

Stakeholder Collaboration Feature

User Story: As a team leader, I want to invite my colleagues to collaborate on certification applications so that our team can work more efficiently together and share critical updates.
Description: The Stakeholder Collaboration Feature enables users to invite team members or relevant stakeholders to collaborate on certification applications. This includes sharing access to application updates, documents, and notes directly within the Certification Tracker. This fosters teamwork and ensures everyone involved is informed and aligned, improving communication and collaboration during the certification process.
Acceptance Criteria: Stakeholder Invites for Certification Collaboration

Given a user is logged into the Certification Tracker, when they select an application and invite a stakeholder by entering their email address, then the stakeholder should receive an invitation email and be able to access the application details upon acceptance.

Real-Time Document Sharing and Updates

Given multiple stakeholders are collaborating on a certification application, when one stakeholder uploads a document or updates application status, then all stakeholders should receive a notification and see the changes reflected in real-time on their dashboards.

Access Control for Application Visibility

Given a user with administrative privileges is managing a certification application, when they invite stakeholders, then they should be able to set access permissions that allow stakeholders to view or edit documents accordingly.

Comments and Notes for Team Discussions

Given stakeholders are collaborating on a certification application, when they add comments or notes within the application interface, then all other stakeholders should be able to view these comments and respond in real-time, fostering communication.

Tracking Application Progress with Notifications

Given stakeholders are involved in a certification application, when there is a change in status or a deadline approaching, then all involved stakeholders should receive a timely notification via email or in-app alert to keep them informed.

User Interface for Easy Navigation

Given a user is navigating the Certification Tracker with multiple applications, when they access the Stakeholder Collaboration Feature, then they should find an intuitive interface that allows easy access to applications and stakeholder information.

Reporting on Collaboration Effectiveness

Given the Stakeholder Collaboration Feature is in use, when the user generates a report on the application, then the report should include metrics on stakeholder engagement, document submission timelines, and overall collaboration efficiency.

Guided Certification Wizard

The Guided Certification Wizard offers a step-by-step walkthrough of the certification process tailored to the user's specific industry requirements. This interactive feature simplifies complex application procedures, ensuring that businesses understand each requirement and confidently navigate the path to certification, ultimately increasing acceptance rates.

Requirements

Interactive Certification Checklist

User Story: As a business owner, I want an interactive checklist that guides me through the certification requirements so that I can ensure I complete every necessary step without missing any critical tasks.
Description: The Interactive Certification Checklist provides users with a clear, comprehensive, and dynamic list of all requirements needed for industry-specific certifications. This feature allows users to tick off completed tasks and receive real-time feedback on their progress, helping them to identify any missing information or tasks that need attention. By integrating this checklist with contextual help and access to relevant resources, users can navigate the certification process more efficiently. This feature aims to increase user confidence and streamline the application process, ultimately leading to higher certification acceptance rates.
Acceptance Criteria: User accesses the Interactive Certification Checklist to start documenting their certification progress for an industry-specific license.

Given the user has logged into EcoLink, when they navigate to the Interactive Certification Checklist, then they should see a complete list of requirements specific to their industry, displayed in a clear and organized manner.

User marks a task as completed on the Interactive Certification Checklist.

Given the user has accessed the Interactive Certification Checklist, when they tick off a task, then the task should be visually updated to indicate completion and the progress bar at the top should reflect the updated percentage of completed tasks.

User seeks clarification on a specific checklist item within the Interactive Certification Checklist.

Given the user is reviewing their Interactive Certification Checklist, when they click on a checklist item that requires further explanation, then a contextual help window should pop up providing detailed information and resources related to that specific requirement.

User reviews the summary of their progress in the Interactive Certification Checklist before submitting their application.

Given the user has completed or updated tasks in the checklist, when they navigate to the summary view, then they should see a clear report showing completed tasks, pending tasks, and any flagged items needing attention prior to submission.

User experiences an error while saving their progress on the Interactive Certification Checklist.

Given the user is in the process of completing their checklist, when they attempt to save their progress but an error occurs, then an appropriate error message should be displayed, and the checklist items should remain intact for the user to continue without losing any updates.

User accesses the Interactive Certification Checklist on a mobile device.

Given the user is accessing EcoLink from a mobile device, when they open the Interactive Certification Checklist, then the layout should be fully responsive, ensuring all checklist items and features are accessible and usable with mobile controls.

Dynamic FAQ Support

User Story: As a certification applicant, I want to have access to a dynamic FAQ support system that answers my questions in real-time so that I can quickly resolve my doubts and proceed without unnecessary delays.
Description: The Dynamic FAQ Support feature uses machine learning algorithms to provide personalized, context-sensitive answers to common certification queries. This tool will adapt and enhance its responses based on user interactions and feedback. It will incorporate a user-friendly interface that allows users to search for specific topics or browse categories. This feature not only aids users in navigating the certification process but also gathers data on frequently asked questions, enabling continuous improvement of informational resources and supporting knowledge sharing within the user community.
Acceptance Criteria: User accesses the Dynamic FAQ Support feature to find information on certification requirements for their industry.

Given the user selects a specific industry from the dropdown menu, When they enter a common question in the search bar, Then the Dynamic FAQ Support should display relevant articles and answers within 3 seconds, with at least three options provided.

A user interacts with the Dynamic FAQ Support feature by providing feedback on an answer they received.

Given the user clicks the 'Provide Feedback' button on a displayed answer, When they rate the answer and submit additional comments, Then the system should acknowledge the feedback and update the database to improve future responses.

The Dynamic FAQ Support feature is analyzed for its effectiveness in resolving user queries during peak certification application season.

Given a collection period of two months, When user engagement and answer resolution rates are analyzed, Then at least 80% of users should report satisfaction with the answers received and a 30% increase in query resolution compared to the previous analysis period.

A new common question emerges in the user community regarding certification.

Given a user submits a question that is not currently covered in the FAQ, When the question receives five or more upvotes from other users, Then it should be prioritized for inclusion in the Dynamic FAQ Support, triggered for review and response generation within one week.

A user browses through the FAQ categories in the Dynamic FAQ Support.

Given the user selects a category related to certification, When they navigate through the available articles, Then they should be able to open at least three articles with distinct content, with each article loading within five seconds.

The Dynamic FAQ Support is being updated with new machine learning models to enhance response accuracy.

Given the system is updated, When a user queries a certification-related question, Then the answer provided should score 90% or higher in relevance according to a predefined evaluation rubric based on user feedback over the last month.

Progress Tracking Dashboard

User Story: As a user going through the certification process, I want a visual dashboard that shows my progress and upcoming deadlines so that I can stay organized and complete my application on time.
Description: The Progress Tracking Dashboard is designed to visualize the user's journey through the certification process. It will display key metrics, milestones, and a timeline of important deadlines, providing users with an overview of where they stand. Users will be able to see what requirements have been fulfilled and what remains to be done. This feature will also send reminder notifications for approaching deadlines and offer suggestions for next steps, enhancing user engagement, accountability, and organizational efficiency during the certification journey.
Acceptance Criteria: User accesses the Progress Tracking Dashboard after logging into their EcoLink account to check their certification journey progress.

Given the user is logged in, when they navigate to the Progress Tracking Dashboard, then they should see a clear visual representation of their current progress including completed requirements, pending tasks, and deadlines.

User clicks on a milestone within the Progress Tracking Dashboard to see detailed information about that milestone.

Given the user is on the Progress Tracking Dashboard, when they click on any milestone, then they should be presented with a detailed view that explains the requirements related to that milestone and their current status.

User receives a reminder notification for an approaching deadline related to their certification requirements.

Given the user has set up their notification preferences, when a deadline is 7 days away, then the user should receive a reminder notification via email and in-app notification concerning the approaching deadline.

User completes a requirement and updates their status on the Progress Tracking Dashboard.

Given the user completes a requirement, when they mark it as complete on the dashboard, then the system should update their progress visual to reflect this change and remove it from the pending tasks list.

User accesses the Progress Tracking Dashboard on a mobile device.

Given the user is accessing the Progress Tracking Dashboard on a mobile device, then the dashboard should be responsive and maintain functionality similar to that of the desktop version, ensuring all features are accessible.

User requests suggestions for next steps based on their current progress in the certification process.

Given the user is viewing their current progress, when they click the 'Get Suggestions' button, then the system should display tailored actionable suggestions to help them advance toward certification.

Feedback and Review Module

User Story: As a user who has completed the certification, I want to provide feedback and share my experiences so that I can help improve the process for others and communicate my opinions about its effectiveness.
Description: The Feedback and Review Module will allow users to share their experiences and rate the certification process after completing it. This user-generated content will be crucial for identifying areas for improvement and will help inform prospective users of what to expect. The insights gained will foster a culture of transparency and continuous enhancement, leading to an overall better user experience and higher satisfaction levels with the certification service.
Acceptance Criteria: Feedback Submission After Certification Completion

Given a user who has completed the certification process, when they access the Feedback and Review Module, then they should be able to submit their feedback and rate their experience on a scale of 1 to 5 stars.

Visibility of User Reviews

Given that users have submitted feedback, when other users access the Feedback and Review Module, then they should see an average rating and a list of recent reviews submitted by previous users regarding the certification process.

Categorization of Feedback

Given submitted feedback from users, when feedback is presented in the Feedback and Review Module, then users should be able to filter reviews by categories such as 'Easy Process', 'Difficult Steps', and 'Helpful Resources'.

Feedback Content Guidelines

Given a user is about to submit feedback, when they are prompted to enter their review, then they should see guidelines on what constitutes constructive feedback to ensure quality over quantity.

Notification of Feedback Utilization

Given that a user submits feedback, when the feedback is collected, then the user should receive a notification confirming that their feedback will be utilized for improving the certification process.

User Feedback Response Mechanism

Given that users have submitted feedback, when a relevant authority reviews the feedback, then they should have the capability to respond to user feedback, acknowledging the concerns and suggesting improvements or clarifications.

Analysis of Feedback Trends

Given multiple user feedback entries, when the feedback is analyzed, then the system should provide an analytical report showing trends in user experience across different certification processes.

Compliance Documentation Repository

User Story: As a business owner, I want a central storage solution for all my certification-related documents so that I can keep everything organized and easily accessible during the application process.
Description: The Compliance Documentation Repository serves as a centralized storage solution where users can upload, store, and manage all documents related to their certification process. This repository will include templates, examples, and resources that are pertinent to their specific industry requirements. Users will be able to categorize files and track the document's status, ensuring effortless retrieval for review and submission. This feature aims to simplify the documentation process and enhance user organization, reducing the risk of missing or misplacing important documents during certification.
Acceptance Criteria: User uploads compliance documents into the repository for the first time.

Given a user with access to the Compliance Documentation Repository, when they upload a document, then the document should be saved successfully and be retrievable from the repository.

User categorizes a document after upload.

Given a user has uploaded a document, when they categorize the document, then the document should appear under the selected category in the repository.

User tracks the status of an uploaded document.

Given a document is uploaded to the repository, when a user checks the status of the document, then the system should display the current status (e.g., 'Pending Review', 'Approved', or 'Rejected').

User retrieves a document for review before submission.

Given a user has previously uploaded documents, when they search for a specific document in the repository, then the document should be displayed in the search results.

User accesses templates and examples relevant to their industry.

Given a user is in the Compliance Documentation Repository, when they navigate to the templates section, then they should see a list of industry-specific templates and examples available for download.

User deletes a document from the repository.

Given a user has permission to manage documents, when they select a document to delete, then the document should be permanently removed from the repository and not retrievable.

User receives a notification when a document's status changes.

Given a user has uploaded a document, when the document's status is updated (e.g., from 'Pending Review' to 'Approved'), then the user should receive a notification about the status change.

Resource Library

The Resource Library is a comprehensive collection of articles, templates, and best practice guides related to eco-certifications. By providing users with easy access to valuable information, this feature empowers businesses to proactively prepare for certification applications, enhancing their understanding and readiness in sustainable practices.

Requirements

Easy Navigation

User Story: As a business owner, I want to easily navigate the Resource Library so that I can quickly find the information I need for eco-certification applications without wasting time.
Description: The Resource Library must feature an intuitive navigation system allowing users to effortlessly locate articles, templates, and guides related to eco-certifications. This includes a well-organized categorization, an efficient search function, and filtering options to help users quickly access relevant content. By enhancing the navigation experience, businesses will spend less time searching for information, thus increasing the overall usability and satisfaction with the library, which can lead to higher engagement and proactive certification preparations.
Acceptance Criteria: User is accessing the Resource Library to find eco-certification articles.

Given a user is on the Resource Library page, when they look for eco-certification articles using the search function, then they should receive relevant search results based on the query within 3 seconds.

User needs to access specific templates for certification preparation.

Given a user is browsing the Resource Library, when they filter by 'templates', then they should see all available templates listed with clear titles and descriptions within 2 clicks.

User is looking for best practice guides in a specific category.

Given a user selects a specific category from the navigation, when they view the resulting page, then they should see all articles listed under that category with easy navigation back to other categories available.

User is trying to find an article using a keyword search.

Given a user enters a keyword into the search bar, when they click 'Search', then the system should display a list of articles that match the keyword and is sorted by relevance.

User wants to quickly return to the homepage of the Resource Library.

Given a user is on any page within the Resource Library, when they click the 'Home' button, then they should be redirected to the Resource Library homepage within 1 second.

User is viewing a detailed article and wants to explore related content.

Given a user is reading an article, when they scroll down, then they should see a 'Related Articles' section with at least three linked articles relevant to the topic of the current article.

User needs assistance navigating the Resource Library.

Given a user is lost within the Resource Library, when they click on 'Help', then they should see a dedicated help section that includes FAQs, navigation tips, and support contact options.

Content Rating System

User Story: As a user, I want to rate the articles in the Resource Library so that I can help others find the most useful resources for eco-certification.
Description: The Resource Library should incorporate a content rating system that allows users to provide feedback on articles and resources. This feature would enable users to rate the usefulness and relevance of content, helping other users identify the most valuable resources. The ratings can also aid in curating high-quality content, ensuring continuous improvement in the library and fostering a more engaged community. Ultimately, this system will enhance the user experience by promoting high-value information.
Acceptance Criteria: User submits a rating for an article in the Resource Library.

Given a user is logged in to the EcoLink platform, when they view an article in the Resource Library and select a rating between 1 and 5 stars, then the rating is submitted successfully and confirmed with a message indicating the rating has been recorded.

User views the average rating of an article in the Resource Library.

Given an article has been rated by multiple users, when a user views the article details, then the average rating is displayed prominently, calculated based on all ratings submitted.

User filters articles in the Resource Library by rating.

Given a user is on the Resource Library page, when they apply a filter to show articles with a minimum rating of 4 stars, then only articles rated 4 stars or higher are displayed in the results.

Admin reviews ratings for articles in the Resource Library.

Given an admin user has access to the management interface, when they access the ratings section, then they can see a list of all rated articles along with their respective average ratings and the number of ratings submitted.

User removes their rating for an article.

Given a user has previously rated an article in the Resource Library, when they navigate to the article and click the 'Remove Rating' button, then their rating is deleted and confirmation is provided.

User is notified of trending articles based on ratings.

Given a user is logged into their account, when they access the Resource Library, then they see a section labeled 'Trending Articles' showcasing articles with the highest ratings from the past month.

Integrated Document Templates

User Story: As an eco-conscious business, I want downloadable document templates in the Resource Library so that I can easily prepare my certification application without missing any critical information.
Description: The Resource Library must include downloadable document templates that assist users in preparing necessary paperwork for eco-certifications. These templates should be customizable and cover various certification requirements, making it easier for businesses to ensure they meet compliance standards. By providing readily available templates, the Resource Library empowers users to streamline their certification process and reduces the risk of errors or omissions in documentation, ultimately facilitating smoother certification applications.
Acceptance Criteria: User accesses the Resource Library to find templates for eco-certification applications.

Given the user is logged into EcoLink, when they navigate to the Resource Library, then they should see a section labeled 'Document Templates' with a list of available templates for different eco-certifications.

User downloads a document template from the Resource Library to use for certification applications.

Given the user is on the Document Templates page, when they click the download button for a specific template, then the file should download successfully in the correct format (e.g., Word or PDF) without errors.

User customizes a downloaded document template to meet their specific certification needs.

Given the user has downloaded a template, when they open the document, then they should be able to edit all fields designated for customization without any restrictions.

User retrieves information on the different certification requirements related to the templates in the Resource Library.

Given that the user is viewing a specific template, when they click on the 'Learn More' link, then they should be redirected to a detailed guide on the certification requirements related to that template.

User reviews the accuracy and relevance of a document template provided in the Resource Library.

Given the user has accessed a template, when they compare it against the latest certification guidelines, then they should find that the template includes all necessary sections and information aligned with the current standards.

Regular Updates and Notifications

User Story: As a user, I want to receive notifications about new articles and resources in the Resource Library so that I can stay informed about the latest eco-certification standards and practices.
Description: The Resource Library needs a mechanism for providing users with regular updates and notifications on new content, relevant eco-certifications, and industry best practices. This feature will keep users informed and engaged, encouraging them to regularly revisit the library for the latest information and tools. By ensuring users are aware of new resources, the library will maintain its relevance and utility, ultimately supporting the community's commitment to sustainability.
Acceptance Criteria: User Receives Regular Email Notifications About New Content in the Resource Library

Given that a user is subscribed to the Resource Library updates, when new content is added, then the user receives an email notification within 24 hours of the content being published.

User Can Manage Notification Preferences Within Their Profile

Given that a user is logged into their EcoLink profile, when they navigate to the notification settings, then they should be able to choose their preferences for receiving updates (e.g., immediately, weekly summary, or not at all).

User Accesses the Resource Library and Sees Update Banners for New Content

Given that a user is on the Resource Library page, when new content is available, then the user should see a banner at the top of the page indicating the latest updates.

User Receives Notifications About Relevant Eco-Certifications

Given that a user is interested in eco-certifications, when new certifications or changes are announced, then the user should receive a notification via their selected method (email or in-app notification) within 48 hours.

User Can View Historical Update Notifications

Given that a user has accessed their notification history, when they look for past updates, then they should be able to see a list of all notifications received, including dates and content summaries.

Visibility of Trending Articles and Best Practices in Notifications

Given that new articles are added to the Resource Library, when a user receives their update notifications, then the notification should highlight trending articles or best practices for enhanced engagement.

Community Discussion Forum

User Story: As a user, I want to participate in a discussion forum within the Resource Library so that I can connect with other businesses and share tips about eco-certifications.
Description: The Resource Library should include a community discussion forum where users can interact, ask questions, and share experiences regarding eco-certifications. This forum will facilitate collaboration and knowledge sharing among users, fostering a supportive community dedicated to sustainable practices. By enabling users to connect with peers, the Resource Library enhances the overall user experience and provides an additional layer of resourcefulness, as users can learn from each other's insights and advice.
Acceptance Criteria: Users can access the community discussion forum through the Resource Library interface directly from the dashboard.

Given that the user is logged into EcoLink, when the user navigates to the Resource Library, then they should see a visible link to the community discussion forum on the homepage.

Users can post questions in the community discussion forum.

Given that the user is on the community discussion forum page, when they click on the 'Post a Question' button, then they should be able to enter text in a question field and submit it successfully.

Users can respond to questions posted in the community discussion forum.

Given that a user is viewing a question in the community discussion forum, when they click on the 'Reply' button, then they should be able to enter their response and post it successfully.

The community discussion forum allows users to categorize their questions and responses for better tracking.

Given that the user is creating a post in the community discussion forum, when they select a category from the dropdown menu, then the post should be tagged with that selected category upon submission.

Users can search for topics within the community discussion forum.

Given that the user is on the community discussion forum page, when they enter a keyword into the search bar and hit 'Search', then they should see relevant posts or categories related to that keyword.

Users receive notifications for replies to their posts in the community discussion forum.

Given that a user has posted a question in the community discussion forum, when another user replies to that question, then the original poster should receive an email notification about the reply.

The community discussion forum displays a list of the most active discussions.

Given that a user is viewing the community discussion forum, when they look at the main page, then they should see a section labeled 'Most Active Discussions' featuring the top three discussions based on replies and views.

Expert Consultation Booking

The Expert Consultation Booking feature connects users with sustainability consultants who can provide personalized guidance throughout the certification process. This one-on-one support helps businesses tailor their certification strategies, addressing specific challenges while maximizing their chances of successful certification.

Requirements

Consultant Profile Management

User Story: As a small business owner, I want to view detailed profiles of sustainability consultants, so that I can choose the right expert who aligns with my specific certification needs and goals.
Description: This requirement involves creating a system where sustainability consultants can build and manage their profiles within the EcoLink platform. Consultants will be able to enter their qualifications, areas of expertise, experience, availability, and consultation rates. This will allow businesses seeking expert guidance to have a tailored search for consultants who meet their specific needs. The feature should integrate with the existing community forum, allowing consultants to showcase their contributions and feedback from clients. The expected outcome is to enhance user engagement by providing easy access to expert resources, thus facilitating better decisions during the certification process.
Acceptance Criteria: Consultants create and manage their profiles in the EcoLink platform.

Given a registered consultant, when they access the profile management page, then they should be able to enter their qualifications, areas of expertise, experience, availability, and consultation rates, and successfully save the changes.

Consultants showcase their contributions and feedback in the community forum.

Given a consultant with a completed profile, when they post in the community forum, then their profile should display a section for showcasing contributions and client feedback relevant to their consultations.

Businesses search for consultants based on specific criteria.

Given a business user, when they enter search parameters such as expertise area and availability, then they should receive a list of consultants that meet those criteria with their profiles accessible.

Consultants can update their availability and consultation rates.

Given a logged-in consultant, when they edit their profile, then they should be able to update their availability and consultation rates, and the updates should reflect in search results immediately.

Businesses can rate and provide feedback for consultants after consultations.

Given a business user who has completed a consultation, when they navigate to the consultant's profile, then they should see an option to rate the consultant and leave feedback that is saved to the consultant’s profile.

Consultants receive notifications for feedback and requests from businesses.

Given a logged-in consultant, when a business submits feedback or a consultation request, then the consultant should receive a notification alerting them of the new feedback or request.

Real-Time Consultation Scheduling

User Story: As a business owner, I want to easily schedule appointments with sustainability consultants, so that I can receive timely guidance on my certification strategy without the hassle of back-and-forth communication.
Description: This requirement outlines the functionality for users to schedule consultations with sustainability experts seamlessly through the EcoLink platform. Users should be able to view available time slots for each consultant and book appointments in real time. This feature should include automated email and SMS notifications for both users and consultants to confirm bookings and remind them of upcoming sessions. Integration with existing calendars (Google Calendar, Outlook Calendar) is necessary to prevent double bookings. The anticipated outcome is to streamline the process of scheduling consultations, improving user experience and ensuring timely access to expert advice.
Acceptance Criteria: User schedules a consultation for the first time through the EcoLink platform.

Given a user is logged into the EcoLink platform, when they navigate to the Expert Consultation Booking page, then they should be able to view available time slots for every consultant and successfully book an appointment without errors.

User receives a confirmation email and SMS notification after booking a consultation.

Given a user has successfully booked a consultation, when the booking is confirmed, then the user should receive an automated confirmation email and SMS notification detailing the appointment time, date, and consultant's name.

Consultant checks their calendar to confirm the scheduled appointment.

Given a consultant is logged into the EcoLink platform, when they check their calendar, then they should see the newly scheduled appointment with the user's details and can accept or decline the booking accordingly.

User cancels a previously scheduled consultation.

Given a user has an upcoming consultation scheduled, when they choose to cancel the appointment, then they should receive a confirmation that the appointment was canceled and the consultant should be notified of the cancellation via email and SMS.

System prevents double bookings for consultants.

Given a consultant has existing booked time slots, when a user attempts to schedule a new consultation during an already booked slot, then the system should prevent the booking and notify the user that the selected time is unavailable.

User checks the dashboard for upcoming consultation reminders.

Given a user is logged into the EcoLink platform, when they check their dashboard, then they should see a reminder for the upcoming consultations scheduled within the next week, including time, date, and consultant's name.

User integrates their Google Calendar with EcoLink for automatic bookings.

Given a user has linked their Google Calendar to the EcoLink platform, when they schedule a consultation, then the appointment should automatically populate in their Google Calendar and any changes should reflect both in EcoLink and Google Calendar.

Consultation Feedback and Rating System

User Story: As a user of the EcoLink platform, I want to rate my experience with the sustainability consultant after my appointment, so that I can help others in the community make better-informed decisions when choosing a consultant.
Description: This requirement focuses on implementing a feedback and rating system for users to provide reviews for consultants post-consultation. Users should be able to rate their experience and provide written feedback on the consultant's effectiveness and guidance. This feature is essential for building trust within the EcoLink community, as it will help other users in their selection process. The ratings should be visible on consultant profiles and contribute to a consultant’s overall rating score. The expected outcome is to create a transparent environment where consultants are encouraged to maintain high quality and help users make informed choices.
Acceptance Criteria: User submits feedback after a consultation with a sustainability consultant through the EcoLink platform.

Given a user has completed a consultation with a consultant, when they navigate to the feedback section for that consultant, then they should be able to submit a rating from 1 to 5 stars and provide written feedback up to 500 characters.

User views the rating and feedback of a consultant on their profile to make an informed decision before booking.

Given a user is viewing a consultant's profile, when the profile is loaded, then it should display the consultant's overall rating and the individual feedback comments from at least the last 5 reviews.

Consultants can view feedback and suggestions from users to improve their services and enhance user satisfaction.

Given a consultant has received feedback, when they check their profile dashboard, then they should see a summary of their average rating and a list of feedback comments provided by users.

User attempts to submit feedback without completing a rating or providing written feedback.

Given a user is on the feedback submission form, when they try to submit the form without providing a rating or written feedback, then an error message should be displayed indicating that these fields are required.

Users can edit their previously submitted feedback on a consultant's profile within a specified timeframe.

Given a user has submitted feedback for a consultant, when they navigate to their feedback history within 30 days of submission, then they should be able to edit their feedback and resubmit it.

Ratings and feedback are used to calculate a total score for each consultant, which is visible to users.

Given multiple users have submitted ratings and feedback for a consultant, when the overall rating is computed, then the consultant's profile should show the average rating rounded to two decimal places and display the number of ratings received.

Feedback and ratings contribute to the consultant's visibility on the platform, with higher-rated consultants appearing at the top of search results.

Given multiple consultants exist in the system, when a user searches for consultants, then the results should list the consultants in descending order based on their average rating.

Expert Consultation Resource Hub

User Story: As a client of a sustainability consultant, I want a central repository of resources and guides, so that I can better prepare for my consultation and understand the certification process more thoroughly.
Description: This requirement involves creating a dedicated resource hub where consulting clients can access templates, guides, and best practices related to sustainability certifications. The resource hub should be easily navigable and categorized according to different certification requirements and challenges. Additionally, it should include a section for frequently asked questions (FAQs) and integrate community-driven content where users can contribute additional resources. The anticipated outcome is to provide users with valuable, self-service resources that complement their consultations, helping them prepare more effectively for their certification journeys.
Acceptance Criteria: User accesses the Expert Consultation Resource Hub and locates templates and guides for sustainability certifications relevant to their industry.

Given that the user is authenticated and navigates to the Expert Consultation Resource Hub, When the user selects a specific certification type from the categorized list, Then the user should see a list of relevant templates and guides displayed clearly.

User engages with the FAQ section of the Expert Consultation Resource Hub to obtain answers to common certification queries.

Given that the user is on the Expert Consultation Resource Hub, When the user clicks on the FAQ section, Then the user should see a searchable list of frequently asked questions with answers displayed effectively.

Users contribute additional resources to the community-driven content section of the Expert Consultation Resource Hub.

Given that a user is logged into their account, When they submit a resource for community sharing, Then the resource should be reviewed and approved by the admin before it appears publicly in the community-driven content section.

User searches for specific guides on sustainability certifications using the search functionality within the resource hub.

Given that the user is on the Expert Consultation Resource Hub, When the user enters a keyword in the search bar and submits the query, Then the system should return relevant guides and templates that match the keyword search.

Users navigate the resource hub on mobile devices to access certification resources.

Given that a user accesses the Expert Consultation Resource Hub from a mobile device, When they open any section of the hub, Then the layout should be responsive, allowing for easy navigation and readability of content.

Users provide feedback on the resources available in the hub to improve future content.

Given that a user has accessed any resource or guide, When they click on the feedback option, Then they should be able to submit a rating and comments that are stored for future review by the team.

Users track their progress and next steps to prepare for certification using the resources in the hub.

Given that a user has accessed the Expert Consultation Resource Hub, When they mark resources as 'Completed', Then the system should update their dashboard to reflect their progress towards certification preparations.

Certification Reminder Alerts

Certification Reminder Alerts automatically notify users of critical deadlines and milestones related to their certification applications. With timely reminders, businesses can proactively manage their tasks and avoid missing important submission dates, thereby enhancing their accountability and commitment to sustainability goals.

Requirements

Automated Reminder System

User Story: As a business owner, I want to receive timely certification reminders so that I can stay on top of deadlines and ensure compliance with sustainability regulations.
Description: The Automated Reminder System will provide users with instant alerts for upcoming deadlines and key milestones related to their certification applications. This system ensures that notifications are sent via email, SMS, or in-app messaging, adapting to user preferences. These reminders will be customizable based on individual certification types and deadlines, allowing businesses to manage their tasks efficiently and improve compliance rates. Integration with the EcoLink platform will ensure that these alerts are triggered based on users' specific scheduling needs and thus enhance accountability towards sustainability goals.
Acceptance Criteria: Users receive timely alerts for upcoming certification deadlines based on their individual profiles and preferences.

Given a user has set up their certification type and preferences, when the deadline approaches, then the user receives an alert via their chosen notification method (email, SMS, or in-app).

Users can customize their alert preferences for different certification types within the EcoLink platform.

Given a user is in the alert preferences settings, when they select a certification type, then they can modify the notification method and frequency for reminders related to that certification.

Users can view a history of past alerts to ensure they have been notified of all relevant deadlines and milestones.

Given a user accesses their compliance dashboard, when they navigate to the alert history section, then they can see a complete list of past alerts with timestamps and details on each notification.

The system integrates seamlessly with the EcoLink platform to trigger alerts based on user-defined schedules.

Given the user has set deadlines within the EcoLink platform, when the defined schedule approaches, then the Automated Reminder System triggers an alert in accordance with the user's preferences.

Users can deactivate or snooze reminders as needed, providing flexibility in managing alerts.

Given a user receives an alert notification, when they select the options to snooze or deactivate, then the system updates their preferences accordingly without affecting other alerts.

Users receive alerts only for active certification applications to avoid unnecessary notifications.

Given a user has active certification applications, when a deadline approaches for those applications, then alerts are sent, while inactive applications do not trigger reminders.

Alerts are sent well in advance of deadlines to provide adequate time for users to respond.

Given a user has an imminent certification deadline approaching, when the alert is triggered, then it is sent a minimum of 7 days prior to the deadline as set by the user.

Customizable Alert Preferences

User Story: As a compliance manager, I want to customize my alert preferences for certification reminders so that I can focus on the most relevant milestones and avoid unnecessary distractions.
Description: Users will have the ability to customize alert preferences for their certification reminders. This feature allows users to select their preferred notification methods, timeframes for reminders (e.g., one week, three days, one day before), and specific certifications they want reminders for. This personalization enhances user experience and reduces the risk of information overload, enabling businesses to tailor notifications according to their operational strengths and challenges while still prioritizing sustainability improvements.
Acceptance Criteria: User Customizes Notification Settings for Certification Reminders

Given a user has accessed the alert preferences menu, When the user selects their preferred notification methods (email, SMS, or in-app), Then the system should save these preferences and apply them to future certification reminders.

User Sets Reminder Timeframes for Upcoming Certifications

Given a user is on the alert preferences page, When the user selects a timeframe for notifications (1 week, 3 days, 1 day), Then the system should display these selected timeframes for each certification and trigger alerts accordingly.

User Chooses Specific Certifications for Alerts

Given a user is in the alert preferences section, When the user selects specific certifications from the available list for which they want alerts, Then the system should only send reminders for the selected certifications as per the customized settings.

User Receives Alerts Based on Customized Preferences

Given a user's alert preferences have been set, When a certification deadline is approaching, Then the user should receive alerts in their preferred notification method according to the selected timeframes.

User Edits Notification Preferences

Given a user is on the alert preferences page, When the user modifies their previously set notification methods or timeframes, Then the system should accurately update and reflect these new preferences immediately.

User Views Past Alerts and Notifications

Given a user has set up their notification preferences, When the user accesses their alert log, Then the user should be able to view all past notifications related to certification deadlines along with the applicable settings.

User Gets Notification for Missing Certification Deadline without Preferences Set

Given a user has not set any alert preferences, When a certification deadline passes, Then the system should still log the missed alert and prompt the user to set up their preferences for future reminders.

Dashboard Notification Center

User Story: As a user, I want to see all my certification reminders in one place on my dashboard so that I can easily track my compliance progress and upcoming deadlines.
Description: A Dashboard Notification Center will be incorporated into the EcoLink platform to house all certification-related reminders and alerts. This center will visually display upcoming deadlines, recent alerts, and any changes to certification statuses that users need to be aware of. It will serve as a central hub for managing notifications efficiently, fostering a proactive approach to compliance, and displaying overall progress in sustainability initiatives. This feature will also promote user engagement by highlighting ongoing achievements and upcoming tasks.
Acceptance Criteria: User accesses the Dashboard Notification Center to check for upcoming certification deadlines and alerts.

Given the user is logged into the EcoLink platform, when they navigate to the Dashboard Notification Center, then they should see a list of all upcoming certification deadlines along with their respective due dates.

A user receives a certification deadline alert through the Dashboard Notification Center.

Given a user has an upcoming certification deadline within 7 days, when the deadline is reached, then the user should receive a notification alert in the Dashboard Notification Center.

User views recent alerts related to certification status changes.

Given the user is in the Dashboard Notification Center, when they view the recent alerts section, then they should see a list of all recent alerts related to their certification status changes.

User marks a deadline notification as complete after submitting their certification application.

Given the user has submitted their certification application successfully, when they return to the Dashboard Notification Center, then the corresponding notification should be marked as complete and no longer displayed as an active alert.

User navigates the Dashboard Notification Center to manage their notifications and settings.

Given the user is in the Dashboard Notification Center, when they click on the settings icon, then they should be able to customize their notification preferences and toggle alerts on or off.

Users can view overall progress towards sustainability initiatives on the Dashboard Notification Center.

Given the user is logged in and in the Dashboard Notification Center, when they view the sustainability initiatives section, then they should see a visual representation (e.g., progress bars or charts) indicating their progress towards their sustainability goals.

Historical Reminder Logs

User Story: As a regulatory officer, I want to review past certification reminders so that I can understand my compliance history and improve future practices.
Description: The Historical Reminder Logs will feature a comprehensive log of all past notifications regarding certification reminders. This will allow users to review their notification history, track missed deadlines, and evaluate their compliance habits over time. This functionality fosters accountability and transparency in managing sustainability goals by providing insights into previous alert effectiveness and areas needing improvement, thereby helping users refine their operational strategies.
Acceptance Criteria: User accesses the Historical Reminder Logs from the dashboard.

Given that the user is logged into the EcoLink platform, When they navigate to the Historical Reminder Logs section, Then they should see a comprehensive list of all past certification reminder notifications.

User filters historical reminders based on a specific date range.

Given that the user is on the Historical Reminder Logs page, When they apply a filter for a specific date range, Then the displayed reminders should correctly reflect only those within the specified dates.

User reviews the details of a specific past reminder notification.

Given that the user has accessed the Historical Reminder Logs, When they click on a past notification entry, Then they should see detailed information about that reminder, including the date, time, and content of the alert.

User exports the historical reminder logs to a CSV file.

Given that the user is on the Historical Reminder Logs page, When they select the export option, Then a CSV file containing all displayed reminder logs should be downloaded to their device.

User identifies a missed deadline from the Historical Reminder Logs.

Given that the user is reviewing their Historical Reminder Logs, When they look for notifications marked as 'Missed', Then they should be able to easily identify all alerts that corresponded to missed certification deadlines.

User assesses trends in missed deadlines over time using the Historical Reminder Logs.

Given that the user has access to the Historical Reminder Logs, When they analyze the logs over a set period, Then they should receive insights or visual data indicating trends in missed deadlines and compliance habits.

User provides feedback on the effectiveness of reminder notifications.

Given that the user has reviewed their logs, When they submit feedback regarding the reminder notifications, Then they should see a confirmation message indicating their feedback was submitted successfully.

Integration with Certification Bodies' APIs

User Story: As a business manager, I want EcoLink to automatically update my certification deadlines based on the latest information from authorities so that I can maintain compliance without manual tracking.
Description: Integrating with relevant certification bodies' APIs will allow EcoLink to pull real-time updates on certification requirements, changes in rules, or deadlines directly into the reminder system. This reduces manual input for users and ensures they are always notified of the most accurate and up-to-date information regarding their certification processes. This integration streamlines compliance workflows and helps businesses remain proactive in staying current with certification requirements.
Acceptance Criteria: Integration with the Certification Bodies' APIs successfully fetches data from at least three different certification bodies within the EcoLink platform.

Given that the EcoLink platform is connected to the certification bodies' APIs, when a user requests certification updates, then the system should retrieve real-time updates for at least three certification bodies without errors.

Notification system triggers alerts for upcoming certification deadlines that are fetched from the certification bodies' APIs.

Given that the EcoLink platform is integrated with certification bodies' APIs, when a certification deadline is approaching, then the system should send an alert notification to the user at least 7 days prior to the due date.

Users can view and manage fetched certification requirements from the integrated APIs directly within their EcoLink dashboard.

Given that the user is logged into EcoLink, when they navigate to the certification requirements section, then they should see an updated list of certification requirements pulled from the APIs, including relevant changes and deadlines, with the option to set custom reminders.

Real-time sync between EcoLink and certification bodies' APIs maintains data accuracy and reduces user input errors.

Given that the EcoLink system is running, when there is a change in certification requirements at the certification body, then the system should automatically update the information within the EcoLink platform without user intervention within a 24-hour window.

The automated compliance tracking feature reflects any changes in certification requirements promptly, aiding user decision-making.

Given that the EcoLink platform has integrated API data, when certification requirements are updated, then all compliance tracking metrics in the user's dashboard should reflect the latest changes immediately during the next login.

User feedback mechanism collects and processes suggestions related to the Certification Reminder Alerts feature after API integration goes live.

Given that the Certification Reminder Alerts feature is active, when users provide feedback about the feature, then the system should log and categorize this feedback for review by the development team within three business days.

Testing scenario validation of API request and response handling in EcoLink's infrastructure.

Given that tests are being run on the API integration, when an API request is made for certification updates, then the system should return a successful response within 2 seconds or less 95% of the time, indicating the responsiveness of the integration.

Certification Success Stories

Certification Success Stories showcases testimonials and case studies from businesses that have successfully achieved eco-certifications. By highlighting real-world examples, this feature inspires and motivates users, providing them with practical insights and encouraging them to pursue their own certification quests.

Requirements

Testimonial Submission Interface

User Story: As a business owner, I want to share my eco-certification success story easily, so that I can inspire and motivate others in the community to pursue similar certifications.
Description: The system must provide an intuitive interface for users to submit their testimonials and case studies regarding their eco-certification journey. This interface should facilitate text entry, image uploads, and tagging of specific certifications achieved. The goal is to enable users to share their success stories seamlessly, thus encouraging community engagement and knowledge sharing. The collected testimonials will enrich the database and be showcased on the platform, providing valuable insights for others pursuing similar paths.
Acceptance Criteria: User submits a text testimonial detailing their eco-certification journey.

Given a user is on the testimonial submission interface, when they enter text and click submit, then the testimonial is saved in the database with a timestamp and visible in the testimonials section.

User uploads images to accompany their testimonials.

Given a user is on the testimonial submission interface, when they upload an image and click submit, then the image is correctly stored in the system and displayed alongside the testimonial.

User tags certifications accurately while submitting testimonials.

Given a user is on the testimonial submission interface, when they select certification tags from the list and submit the testimonial, then the selected tags are associated with the testimonial in the database.

User receives feedback after submitting a testimonial.

Given a user has submitted their testimonial, when the submission is successful, then the user sees a confirmation message indicating the testimonial has been received.

Users can view submitted testimonials in a user-friendly format.

Given a user is on the testimonials display section, when they view the testimonials, then each testimonial should display the text, any uploaded images, and associated certification tags in a clean layout.

Testimonials can be edited or deleted by the user who submitted them.

Given a user is viewing their submitted testimonial, when they select the edit or delete option, then the user can update or remove their testimonial accordingly, with changes reflected in real-time.

The system prevents submission of empty testimonials.

Given a user is on the testimonial submission interface, when they attempt to submit a testimonial without entering text or uploading an image, then the system should display an error message prompting the user to provide content.

Success Stories Showcase Page

User Story: As a user, I want to view success stories from other businesses, so that I can find inspiration and understand the potential benefits of eco-certifications.
Description: A dedicated showcase page must be designed to display submitted testimonials and case studies. This page should implement filtering options by certification type, industry, and submission date allowing users to easily navigate through the stories. The design should be visually engaging and informative, integrating images and key metrics from the stories to enhance user interest and understanding. This showcase is essential for demonstrating the impact of eco-certifications and serves as a motivational tool for potential users.
Acceptance Criteria: User navigates to the Success Stories Showcase Page to explore testimonials and case studies for eco-certifications.

Given the user is on the EcoLink dashboard, When they select the 'Success Stories' tab, Then the user should be redirected to a visually engaging showcase page displaying testimonials categorized by certification type, industry, and submission date.

User seeks to filter success stories based on specific certifications relevant to their business.

Given the showcase page is displayed, When the user applies a filter for 'certification type', Then only testimonials that match the selected certification should be displayed, ensuring the other stories are hidden.

User wants to view success stories that are recent to gather the latest insights.

Given the user is on the showcase page, When they filter the stories by 'submission date', Then only success stories submitted within the selected time frame should be displayed, with the most recent stories appearing first.

User explores a success story to gain deeper insights on the certification process.

Given the user clicks on a specific success story, When the story is displayed, Then the user should see a detailed view including key metrics, images, and a narrative that outlines the certification journey of the respective business.

User looks for a way to contact businesses whose success stories resonate with them for further collaboration.

Given the user is viewing a success story, When they look for contact information, Then the success story should include a call-to-action button to initiate contact with the featured business or access their profile through EcoLink.

User is interested in seeing user ratings and feedback on the success stories presented.

Given the showcase page is displayed, When the user selects the option to view story ratings, Then each testimonial should display a star rating along with a short user comment or feedback to provide social proof.

Rating and Feedback System

User Story: As a reader of success stories, I want to rate each story and provide feedback, so that I can help others find the most helpful and inspiring content.
Description: Integrate a rating and feedback system that allows users to provide feedback on success stories they read. This feature will enable users to express how helpful they found the story, thus creating a more interactive community experience. It will also provide valuable insights for featured businesses, helping them to understand the impact of their stories. The collected data can assist in highlighting the most inspiring and useful testimonials on the main success stories page.
Acceptance Criteria: User submits a rating and feedback for a success story they have read on EcoLink.

Given a user has accessed a success story, when they submit a rating (1 to 5 stars) and optional feedback, then the system should record the feedback and display a confirmation message.

User views the aggregated ratings of success stories to gauge their popularity and usefulness.

Given success stories have ratings submitted by users, when a user visits the success stories page, then they should see the average rating for each story alongside the title and feedback summary.

Admin reviews the feedback received from users to identify top-rated success stories for promotion.

Given feedback data has been collected, when an admin accesses the feedback dashboard, then they should be able to sort success stories by average rating and view detailed feedback for insights.

System aggregates user ratings and highlights the most inspiring testimonials on the main success stories page.

Given that user feedback is collected, when the system updates the main success stories page, then it should feature the top 5 success stories based on user ratings.

User receives notifications about new ratings on the success stories they have provided feedback on.

Given a user has submitted feedback on a success story, when that story receives new ratings from other users, then the system should notify the user via email about the new ratings with a summary.

User can edit their feedback on a success story they have rated.

Given a user has previously submitted feedback, when they access their feedback on a success story, then they should have the option to edit their rating and feedback before resubmitting.

Admin Moderation Tools

User Story: As an admin, I want to manage submitted testimonials effectively, so that I can ensure the quality and relevance of the content shared within the community.
Description: Develop moderation tools for administrators to review and manage submitted testimonials before they are published. This includes features for flagging inappropriate content, approving testimonials, and providing feedback to users if necessary. Ensuring that the testimonials are genuine and appropriate is crucial for maintaining the platform's credibility and fostering a trustworthy community atmosphere.
Acceptance Criteria: Admin views the moderation dashboard to review submitted testimonials for certification success stories.

Given the admin is logged into the EcoLink platform, When they navigate to the moderation dashboard, Then they must see a list of all submitted testimonials, categorized by status (pending, approved, flagged).

Admin flags a submitted testimonial that contains inappropriate content.

Given a submitted testimonial is visible on the moderation dashboard, When the admin clicks on the 'flag' option for that testimonial, Then the testimonial should be marked as flagged and added to the flagged content list for further review.

Admin approves a testimonial after reviewing its content.

Given the admin reviews a submitted testimonial, When they click on the 'approve' button, Then the testimonial should be published and become visible on the public Certification Success Stories page.

Admin provides feedback to a user regarding a rejected testimonial submission.

Given the admin decides to reject a testimonial, When they click on the 'reject' button, Then they must be prompted to provide feedback and the user should receive an email notification with the feedback included.

Admin searches for testimonials using filters (e.g., date, status, business name).

Given the admin is on the moderation dashboard, When they use the filtering options to search for testimonials, Then the search results should only display testimonials that match the filter criteria applied.

Admin reviews the history of changes made to testimonials for accountability and audit purposes.

Given the admin is viewing a specific testimonial, When they click on the 'view history' option, Then they should see a log of all actions taken on that testimonial, including timestamps and admin user IDs.

Analytics Dashboard for Success Stories

User Story: As a product manager, I want to access analytics on the success stories, so that I can evaluate user engagement and make data-driven decisions for feature improvements.
Description: An analytics dashboard must be created for tracking the engagement metrics related to success stories. This dashboard will provide insights on views, ratings, and user interactions with the stories. These analytics will be vital for continuously refining the feature, understanding user preferences, and strategically promoting the most impactful case studies on the platform. This capability will guide future enhancements and ensure that the content presented resonates with users.
Acceptance Criteria: Viewing Engagement Metrics for Success Stories

Given that a user accesses the Analytics Dashboard, when they navigate to the 'Success Stories' section, then they should be able to view total views, average ratings, and user interaction counts for each story.

Filtering Success Stories by Engagement Metrics

Given that a user is viewing the Analytics Dashboard, when they apply filters for engagement metrics such as 'Views over 100' or 'Average Rating higher than 4 stars', then the dashboard should only display success stories that meet the specified criteria.

Exporting Engagement Metrics Reports

Given that an admin is on the Analytics Dashboard, when they select the 'Export' option for the Success Stories metrics, then a downloadable report in CSV format should be generated and ready for download.

Comparing Engagement Metrics Over Time

Given that a user is on the Analytics Dashboard, when they select a date range for the reports on Success Stories, then they should see a comparative graph showing engagement metrics like views and ratings over the selected period.

Receiving Notifications on High-Performing Success Stories

Given that a user has enabled notifications in their settings, when a Success Story reaches a certain threshold of views or ratings, then the user should receive a notification alerting them of this achievement.

Analyzing User Interaction Trends

Given that a user accesses the Analytics Dashboard, when they view the section for Success Stories, then they should see a breakdown of user interactions by type (e.g., comments, shares, ratings), providing insights into user engagement behaviors.

Validating Success Story Impact

Given that the Analytics Dashboard includes user feedback, when a user reviews the impact metrics of success stories, then they should see visual indicators of positive user sentiment based on feedback analysis.

Sustainability Benefits Calculator

The Sustainability Benefits Calculator allows users to estimate the potential business advantages and cost savings associated with obtaining specific eco-certifications. By illustrating the return on investment of certification efforts, this feature encourages businesses to pursue sustainability initiatives that align with their strategic objectives.

Requirements

Certification ROI Estimation

User Story: As a small business owner, I want to understand the financial impact of pursuing eco-certifications so that I can make informed decisions regarding sustainability initiatives and secure buy-in from my stakeholders.
Description: The Certification ROI Estimation requirement outlines the need for a comprehensive tool that calculates the potential return on investment for businesses pursuing eco-certifications. It aims to provide users with a clear analysis of the financial benefits over time, including savings from waste management efficiencies, tax incentives, and enhanced brand reputation. By integrating this feature within EcoLink, users can access valuable insights that inform their sustainability strategies and justify certification investments to stakeholders. This requirement will enhance the EcoLink platform's overall functionality by encouraging users to adopt more ambitious sustainability goals, thereby positively impacting both business performance and the environment.
Acceptance Criteria: User enters current waste management expenses and anticipated eco-certification costs into the Sustainability Benefits Calculator to estimate ROI.

Given the user inputs their waste management expenses and expected certification costs, when they click the 'Calculate ROI' button, then the system should display an estimated ROI percentage along with a detailed breakdown of potential savings and benefits.

User compares multiple eco-certifications within the Sustainability Benefits Calculator to determine which provides the best ROI.

Given the user selects multiple eco-certifications from a list, when they click 'Compare Certifications', then the system should present a side-by-side comparison of ROI estimates for each selected certification, including relevant metrics such as cost savings, tax benefits, and brand value.

User reviews the historical data section of the Sustainability Benefits Calculator to analyze previous certifications and their actual ROI.

Given the user navigates to the historical data section, when they select a completed certification from the past, then the system should display relevant financial data, including actual ROI and details of any savings realized post-certification.

User shares their ROI findings from the Sustainability Benefits Calculator with stakeholders via email.

Given the user has calculated the ROI for a specific certification, when they click the 'Share Results' button and select email options, then the system should generate an email report containing the ROI analysis and allow for input of recipient details before sending.

User accesses the comprehensive help section within the Sustainability Benefits Calculator to understand how to use the tool effectively.

Given the user is on the main page of the Sustainability Benefits Calculator, when they click the 'Help' icon, then the system should display a comprehensive guide detailing how to input data, interpret results, and access additional resources.

User verifies the accuracy of ROI calculations by inputting varying waste expenses and analyzing the outcome changes.

Given the user changes input values for waste expenses by 10% increments, when they recalculate the ROI, then the system should show corresponding changes in estimated ROI values that logically reflect the input adjustments, ensuring consistency and accuracy in calculations.

User utilizes a feedback mechanism within the Sustainability Benefits Calculator to suggest improvements or report issues.

Given the user accesses the feedback section, when they submit their suggestions or report an issue, then the system should confirm the submission and provide a tracking ID for follow-up, demonstrating responsiveness to user input.

User-Friendly Interface for Calculations

User Story: As an EcoLink user, I want to have an easy-to-use interface that helps me input my data for sustainability calculations so that I can generate reports quickly without needing technical assistance.
Description: The User-Friendly Interface for Calculations requirement focuses on developing an intuitive and accessible interface that allows users to easily input data and customize their sustainability scenarios when using the Sustainability Benefits Calculator. This feature must ensure that users can effortlessly navigate through the calculation process, receive immediate feedback, and visualize results through graphs and reports. By providing a user-centric design, this requirement will enhance user satisfaction, engagement, and ultimately contribute to the successful adoption of the sustainability calculator within EcoLink's offerings.
Acceptance Criteria: As a user, I want to access the Sustainability Benefits Calculator from the EcoLink dashboard so that I can initiate my sustainability calculations effortlessly.

Given the user is logged into EcoLink, when they click on the 'Sustainability Benefits Calculator' button, then they should be directed to the calculator interface without any delays or errors.

As a user, I want to input my business data into the Sustainability Benefits Calculator so that I can customize my sustainability scenarios and projections.

Given the user is on the calculator interface, when they input valid data and click the 'Calculate' button, then the system should process the input data and provide instant feedback without errors.

As a user, I wish to visualize the results of my sustainability calculations through graphs and reports to better understand potential benefits.

Given the user has submitted their data, when the calculations are completed, then the results should be presented in a clear graph and a downloadable report format that is easy to understand.

As a user, I want to navigate the Sustainability Benefits Calculator intuitively so that I can efficiently complete my calculations without confusion.

Given the user accesses the calculator, when they explore different sections of the interface, then they should find all features easily accessible and logically organized, facilitating a smooth navigation experience.

As a user, I want to receive immediate error messages when I input invalid data into the calculator so that I can correct my mistakes promptly.

Given the user enters invalid data into the input fields, when they attempt to calculate, then the system should display clear and descriptive error messages indicating the issues and suggested corrections.

As an administrator, I want to ensure that users can save their calculation sessions for future reference, so they can revisit their scenarios later.

Given the user has finalized their calculations, when they click the 'Save' button, then their session data should be stored in their account for access at any later time without data loss.

Data Integration with Environmental Standards

User Story: As a compliance manager, I want the calculator to reference current environmental standards when estimating ROI for certifications so that I can ensure our strategy aligns with industry requirements.
Description: The Data Integration with Environmental Standards requirement entails connecting the Sustainability Benefits Calculator with established environmental standards and certification requirements. This will allow the tool to provide accurate and relevant results based on the most up-to-date guidelines and regulations within the eco-certification landscape. By ensuring that the calculations align with recognized standards, users will gain greater confidence in the accuracy of the estimates provided. This requirement is essential for enhancing credibility and trust in the EcoLink platform, solidifying its role as a leading resource for sustainability guidance.
Acceptance Criteria: Integration of Environmental Standards with Sustainability Benefits Calculator for accurate ROI estimates.

Given the Sustainability Benefits Calculator is integrated with updated environmental standards, when a user inputs their certification data, then the calculator should return ROI estimates aligned with those standards and regulations.

User interface displays for selecting eco-certifications and inputting data seamlessly connect to environmental standards.

Given the user selects a specific eco-certification in the Sustainability Benefits Calculator, when they input the relevant data, then the application should automatically pull the necessary standards for that certification and display relevant guidelines appropriately.

Accurate forest conservation certification standards integrated into the Sustainability Benefits Calculator for user simulation.

Given the calculator is accessed by a user interested in forest conservation certifications, when they select this option, then the tool must present calculations based on the most recent forest conservation standards to ensure relevant output.

The application provides users with feedback on their certification efforts based on integrated standards.

Given a user utilizes the Sustainability Benefits Calculator, when they submit their certification data, then the application should generate a report detailing potential cost savings and sustainability benefits based on the provided environmental standards.

Accessibility of the latest updates on environmental standards for the Sustainability Benefits Calculator.

Given that environmental standards are periodically updated, when users access the Sustainability Benefits Calculator, then they should automatically see updates reflecting the most recent changes to eco-certification standards within the tool.

Verification process to ensure that integrated environmental standards are sourced from recognized authorities.

Given the integration of environmental standards is implemented, when the tool is tested, then it should be verified that the standards used in the calculations are sourced from established and recognized authorities in sustainability certifications.

Dynamic Reporting Features

User Story: As a sustainability consultant, I want to generate detailed reports from the calculator so that I can present clear recommendations to my clients about their eco-certification options.
Description: The Dynamic Reporting Features requirement is dedicated to the creation of robust reporting capabilities within the Sustainability Benefits Calculator. Users will be able to generate customizable reports that summarize their potential benefits from eco-certifications, including graphical representations of data and comparisons between different certification options. This feature will not only facilitate better understanding of the results but also empower users to communicate findings to other stakeholders effectively. By incorporating versatile reporting tools, EcoLink will elevate its user experience and reinforce the platform's role in promoting informed sustainability practices within organizations.
Acceptance Criteria: Report Generation for Eco-Certification Benefits

Given a user onboarding the Sustainability Benefits Calculator, when the user selects an eco-certification, then the system generates a customizable report summarizing potential benefits, including cost savings and environmental impact, in a graphical format.

Comparison Feature for Different Certifications

Given a user has selected multiple eco-certifications within the Sustainability Benefits Calculator, when the user commands a comparison report, then the system displays a side-by-side comparison of potential benefits, costs, and ROI metrics for each certification option.

Exporting Reports for Stakeholder Communication

Given a user has generated a report within the Sustainability Benefits Calculator, when the user requests to export the report, then the system allows exporting in formats such as PDF and Excel, maintaining the integrity of graphical data and formatting.

Interactive Data Visualization in Reports

Given a user views a generated report in the Sustainability Benefits Calculator, when the user interacts with graphical data elements, then the system allows filtering or drilling down into specific metrics for deeper analysis.

User-Friendly Dashboard for Reporting Features

Given a user is utilizing the Sustainability Benefits Calculator, when they access the reporting features, then the system presents a user-friendly dashboard that categorizes reports by certification type and date of generation, allowing easy navigation.

Real-Time Updates on Certification Metrics

Given a user is generating a report in the Sustainability Benefits Calculator, when the metrics are updated in real-time, then the system ensures that the generated reports reflect the latest possible data before export.

Integration of User Feedback into Reports

Given a user has completed assessment criteria within the Sustainability Benefits Calculator, when the user submits feedback on the report's clarity, then the system captures this feedback for continuous improvement of reporting features.

Challenge Leaderboard

The Challenge Leaderboard showcases the performance rankings of participants in ongoing sustainability challenges. By displaying real-time progress metrics and achievements, this feature encourages friendly competition among businesses, motivating them to improve their contributions and strive for the top spot, while also inspiring collaboration and knowledge sharing within the EcoLink community.

Requirements

Real-time Performance Tracking

User Story: As a business owner, I want to see my real-time performance in sustainability challenges, so that I can optimize my waste management strategies to improve my ranking on the leaderboard.
Description: The Real-time Performance Tracking requirement enables the Challenge Leaderboard to display current performance metrics of participants in ongoing sustainability challenges. This would provide users with live updates on their standings and achievements throughout the challenge duration. The feature will integrate seamlessly with the existing EcoLink dashboard, utilizing data from users' waste management practices to quantify their contributions. This requirement is critical as it drives engagement and motivates participants to improve their performance. By providing constant feedback, users can adjust their strategies in real time to enhance their sustainability efforts, contributing to the collaborative objectives of EcoLink.
Acceptance Criteria: Displaying Real-Time Performance Metrics on the Challenge Leaderboard

Given a user is logged into the EcoLink platform, when the user navigates to the Challenge Leaderboard, then the leaderboard should display the real-time performance metrics of all participants in the ongoing sustainability challenges, including their current standings and achievements.

Updating User Standings After Submission of Waste Management Data

Given a participant submits new waste management data, when the data is processed, then the Challenge Leaderboard should update the participant’s standing and performance metrics within 5 minutes.

Visibility of Achievements and Badges on the Leaderboard

Given a participant achieves a milestone during the sustainability challenge, when the milestone is reached, then the leaderboard should reflect the achievement and display any associated badges next to the participant's name on the leaderboard.

Filtering Leaderboard by Time Frame

Given a user is viewing the Challenge Leaderboard, when the user selects a time frame filter (e.g., daily, weekly, monthly), then the leaderboard should adjust to show performance metrics and standings specific to the selected time frame.

Integration of Community Feedback on Performance

Given the Challenge Leaderboard is displayed, when a user clicks on a participant's profile, then the system should provide a summary of community feedback and comments related to that participant’s sustainability strategies and performance.

Displaying Comparisons Between Participants

Given multiple participants on the leaderboard, when a user selects two or more participants to compare, then the system should display a side-by-side comparison of their performance metrics and achievements.

Ensuring Accessibility of Performance Metrics for Diverse Users

Given the Challenge Leaderboard is active, when a user accesses the Leaderboard, then the performance metrics should be accessible and readable, accommodating various assistive technologies and display settings.

User-Friendly Leaderboard Interface

User Story: As a participant in sustainability challenges, I want to easily navigate and understand the leaderboard, so that I can track my progress and compare it with others without confusion.
Description: The User-Friendly Leaderboard Interface requirement focuses on creating an intuitive and engaging display of the Challenge Leaderboard. It should be designed to ensure ease of navigation and comprehension, making it simple for users to view their rankings, the rankings of competitors, and the metrics that contribute to those rankings. This will involve responsive design elements, clear visualizations of data, and detailed tooltips that explain each metric's significance. The implementation of this requirement will enhance user experience, encouraging more interaction with the leaderboard and fostering a competitive environment where users are more likely to engage with sustainability initiatives.
Acceptance Criteria: Display of Challenge Leaderboard rankings upon user login.

Given I am a registered user, When I log in to EcoLink, Then I should see the Challenge Leaderboard clearly displayed with my current rank and that of my competitors, updated in real-time.

Navigation through the Leaderboard interface.

Given the Challenge Leaderboard is displayed, When I click on different tabs for sorting by categories (e.g., top contributors, recent updates), Then the leaderboard should display updated rankings accordingly without page refresh.

Understanding individual metrics displayed on the Leaderboard.

Given the Challenge Leaderboard is visible, When I hover over any performance metric, Then a tooltip should appear explaining what that metric represents and how it is calculated.

Mobile responsiveness of the Leaderboard interface.

Given I am accessing the Challenge Leaderboard on a mobile device, When the page loads, Then the Leaderboard should be fully functional and visually optimized for mobile viewing, maintaining usability across all components.

Community sharing of leaderboard achievements.

Given a user has achieved a top position on the leaderboard, When they click the 'Share' button, Then they should be able to share their achievements on supported social media platforms without any errors occurring.

Real-time update of Leaderboard standings after a new submission.

Given a team submits a new sustainability initiative, When the submission is processed, Then the Challenge Leaderboard must reflect the updated rankings within 10 minutes.

Achievement Badges and Rewards System

User Story: As a user of EcoLink, I want to earn badges for my accomplishments in sustainability challenges, so that I can feel recognized and motivated to improve my performance.
Description: The Achievement Badges and Rewards System requirement aims to gamify participation in sustainability challenges by awarding badges and rewards to users based on their performance milestones. This system would recognize and celebrate key achievements, such as completing a certain volume of recycling or maintaining top positions in challenges. By visually representing accomplishments through badges, users will be more encouraged to actively participate, strive for excellence, and engage with the EcoLink community. The implementation will involve setting criteria for awards and integrating the mechanisms to display these achievements on users' profiles and the leaderboard.
Acceptance Criteria: User earns a badge after completing the sustainability challenge requirements.

Given a user who completes all recycling tasks for the month, when the user's performance is evaluated, then the user should receive an 'Eco Warrior' badge displayed on their profile and the leaderboard.

User receives rewards for accumulating a certain number of badges.

Given a user who has earned 5 badges, when rewards are calculated, then the user should receive an automatic 10% discount on their next EcoLink subscription payment.

Leaderboard updates in real-time to show changes in user rankings based on badge acquisitions.

Given multiple users completing sustainability challenges, when a user earns a new badge, then the leaderboard should update within 30 seconds to reflect the user's new ranking position.

Users can view history of earned badges and rewards in their profile.

Given a user navigates to their profile page, when they select the 'Achievements' tab, then they should see a complete list of badges earned and the respective rewards associated with each badge.

System ensures that badges are awarded only when criteria are met.

Given a user who has completed recycling but not met the minimum required volume, when the system evaluates their performance, then the user should not receive the 'Eco Achiever' badge.

User receives notifications for newly earned badges and rewards.

Given a user who has just completed the challenge requirements, when the achievement is processed, then the user should receive a notification within the EcoLink application about their newly earned badge and reward.

Community Forum Integration

User Story: As a participant in EcoLink challenges, I want a forum to share tips and learn from others, so that I can enhance my performance and contribute more effectively to sustainability initiatives.
Description: The Community Forum Integration requirement involves embedding a dedicated section within the EcoLink platform where participants can share strategies, insights, and tips regarding sustainability challenges. This forum will serve as a collaborative space for users to learn from one another, celebrate achievements, and increase overall engagement with the challenges. The integration will include functionalities such as threads, comments, and notifications, enhancing user interaction and support. This feature is essential for creating a sense of community and encouraging knowledge sharing that can amplify the impact of individual efforts in sustainability.
Acceptance Criteria: Participants can access the Community Forum from the EcoLink dashboard without any navigation issues.

Given a registered user is logged into the EcoLink platform, When they click on the 'Community Forum' link, Then they should be redirected to the forum page without errors, and the page loads within 3 seconds.

Users can create new discussion threads in the Community Forum to share insights and tips.

Given a user is on the Community Forum page, When they click on the 'Create New Thread' button and fill in the details, Then the new thread should be created successfully, visible to all participants, and contain the correct content.

Users can comment on existing threads to promote engagement and discussion.

Given a thread is available on the Community Forum, When a user submits a comment, Then the comment should be displayed under the thread immediately without needing to refresh the page.

Participants receive notifications for new comments on their threads to keep them engaged.

Given a user has created a thread, When someone comments on that thread, Then the user should receive a notification within 5 minutes indicating a comment has been added.

The Community Forum maintains a clean and organized interface to enhance user experience.

Given the Community Forum is active, When a user navigates through different threads, Then the interface should load smoothly without any broken links, and display all content in a user-friendly format.

Users can report inappropriate content within threads to ensure a safe community.

Given a user is viewing a thread, When they click the 'Report' button on a comment, Then the comment should be flagged for review, and the reporting user should receive a confirmation message.

Historical Performance Analytics

User Story: As a user, I want to access my historical performance data, so that I can analyze my progress and make informed decisions for future sustainability challenges.
Description: The Historical Performance Analytics requirement allows users to view their past performance metrics and achievements over time in sustainability challenges. This feature will provide insights into trends, enabling users to identify improvements or declines in their waste management practices. By presenting this information, users can make informed decisions about their future strategies. The analysis will be displayed in a user-friendly format with visual graphs to illustrate progress, motivating users to continually improve. Its implementation is crucial for driving user retention and enhancing eco-conscious behaviors over time by showing tangible results of their efforts.
Acceptance Criteria: Display Historical Performance Metrics for a User's Past Sustainability Challenges

Given a user accesses their Historical Performance Analytics page, when they select a specific sustainability challenge, then a visual graph should display their performance metrics over time, with clear indicators of progress and achievements.

Compare Current Performance with Historical Data

Given a user is viewing their Historical Performance Analytics, when they choose to compare current performance with past metrics, then the system must present a side-by-side comparison in an easily interpretable format, showing percentage changes and trends.

Download Historical Performance Reports

Given a user has viewed their Historical Performance Analytics, when they click on the download report option, then a PDF report with detailed metrics and graphs must be generated and available for download without errors.

Identify Areas of Improvement in Metrics Trends

Given a user is reviewing their Historical Performance Analytics, when the analysis identifies a decline in performance over the last three months, then the system should highlight these areas of decline and suggest actionable steps for improvement.

Access Community Insights Related to Performance

Given a user is looking at their Historical Performance Analytics page, when they scroll down, then they must find a section for community insights that includes tips and shared experiences from other users facing similar challenges.

Visual Representation of Sustainability Goals Over Time

Given a user accesses the Historical Performance Analytics feature, when they select the option to review sustainability goals, then a timeline graph must show their goal achievements and any missed targets over the selected period.

Filter Historical Data by Time Frame

Given a user is on the Historical Performance Analytics page, when they select a specific date range filter, then the displayed performance metrics must adjust accordingly to show data only from that specified period.

Progress Sharing Hub

The Progress Sharing Hub allows users to share their milestones, challenges, and successes in sustainability initiatives with their peers. This feature encourages community engagement and collaboration as businesses can celebrate their achievements, share strategies, and inspire one another to implement innovative eco-friendly practices, ultimately creating a supportive network for sustainable growth.

Requirements

User Milestone Tracking

User Story: As a small business owner, I want to track my sustainability milestones in EcoLink so that I can see my progress and motivate my team to achieve our goals.
Description: The User Milestone Tracking requirement enables users to log and monitor their sustainability milestones and achievements directly within the Progress Sharing Hub. This feature captures data points such as waste reduction percentages, recycling rates, and community engagement levels. By providing users with the ability to visualize their progress over time, this requirement enhances user motivation, promotes accountability, and provides tangible evidence of sustainability efforts. Integration with the dashboard will allow users to generate reports showcasing their contributions to environmental goals, thereby reinforcing the community aspect of the platform.
Acceptance Criteria: User successfully logs a new sustainability milestone in the Progress Sharing Hub.

Given the user is logged into the Progress Sharing Hub, when they enter a new milestone with valid data and submit it, then the milestone should be saved and visible in their milestone list.

User visualizes their progress over time through generated reports.

Given the user has logged multiple sustainability milestones, when they request a report through the dashboard, then the report should accurately reflect all logged milestones, including waste reduction percentages and recycling rates.

User receives feedback from peers on their logged milestones.

Given a user has logged a milestone in the Progress Sharing Hub, when peer users view this milestone, then they should have the option to comment and provide feedback, which is subsequently displayed under the milestone entry.

User tracks the impact of their sustainability efforts over a defined period.

Given the user has set a specific time frame, when they view their tracked milestones, then the system should display the cumulative impact metrics such as total waste reduced and total recycling achieved within that time frame.

User edits a previously logged milestone.

Given the user has logged a milestone, when they choose to edit that milestone, then they should be able to change the details and save the updates correctly without creating a duplicate entry.

User shares their achievements with the community.

Given the user has logged one or more milestones, when they select the option to share their achievements, then the shared milestones should be posted on the community forum and visible to other users.

User accesses help resources related to milestone tracking.

Given the user is on the Progress Sharing Hub page, when they click on the help button, then they should be directed to a support page that provides guidance on how to log and track milestones effectively.

Community Engagement Metrics

User Story: As a sustainability coordinator, I want to see metrics on engagement within the community so that I can assess the impact of my shared initiatives and improve future contributions.
Description: The Community Engagement Metrics requirement provides businesses with insights into how their sustainability initiatives resonate with the peer community in the Progress Sharing Hub. This feature will offer metrics on engagement, such as the number of interactions on shared posts, comments, likes, and overall reach of shared milestones. By quantifying engagement, users will understand the impact of their contributions and adapt their strategies accordingly. This can also help in recognizing top contributors, fostering a sense of competition and camaraderie within the platform.
Acceptance Criteria: Users can easily access the Community Engagement Metrics dashboard to view insights on their sustainability initiatives' engagement with peers.

Given that a user is logged into their EcoLink account, when they navigate to the Community Engagement Metrics section, then they should see an overview of engagement metrics including total interactions, comments, and likes on their shared posts.

Users are able to filter their engagement metrics by date range to assess performance over specific periods.

Given that a user is viewing the Community Engagement Metrics, when they apply a date filter, then the metrics displayed should accurately reflect engagement for the selected timeframe.

The platform tracks and displays the top contributors in terms of engagement to encourage competition among users.

Given that engagement metrics have been gathered, when users view the Community Engagement Metrics, then they should see a list of top contributors based on likes, comments, and interactions over the past month.

Users can compare their engagement metrics with the overall community averages to measure their contributions' impact.

Given that a user is on the Community Engagement Metrics page, when they request a comparison with community averages, then the system should display their metrics alongside the averages for easy assessment.

The engagement metrics are updated in real-time to reflect current interactions following a post's sharing.

Given that a user shares a post in the Progress Sharing Hub, when that post receives likes and comments, then the Community Engagement Metrics should update within a minute to reflect the new data.

Users receive notifications for significant engagement events on their posts to encourage further interaction.

Given that a user has shared a post, when that post receives a significant number of interactions (e.g., 10 likes or more), then the user should receive a notification alerting them to the engagement of their post.

Achievement Showcasing

User Story: As a business leader, I want to showcase my sustainability achievements on my profile so that I can inspire others and attract potential partners looking to collaborate on eco-friendly projects.
Description: The Achievement Showcasing requirement allows users to prominently display their sustainability achievements on their profiles within the Progress Sharing Hub. Users can create visual showcases that highlight key milestones such as certifications, awards, and successful projects. This not only enhances personal branding but also serves as inspiration for other businesses in the community. The feature would include options for multimedia uploads, links to detailed case studies, and user-generated content, fostering a richer community experience and encouraging others to share their successes.
Acceptance Criteria: User uploads a sustainability achievement to their profile in the Progress Sharing Hub.

Given a user navigates to their profile, when they select the 'Add Achievement' button and upload multimedia content along with accompanying details, then the achievement should appear on their profile page with correct information displayed.

User shares their achievement with the community.

Given a user successfully uploads an achievement, when they select the 'Share' option, then their achievement should be visible to other community members in the Progress Sharing Hub feed.

User wants to edit an existing achievement showcased on their profile.

Given a user wants to modify an uploaded achievement, when they select the 'Edit' button for that achievement, then they should be able to update the details and multimedia content successfully, and changes should reflect on their profile immediately.

User wants to view achievements shared by others in the community.

Given a user is in the Progress Sharing Hub, when they navigate to the 'Community Achievements' section, then they should see a list of achievements uploaded by other users, including multimedia and links.

User checks the engagement statistics for their shared achievements.

Given a user has shared one or more achievements, when they access the 'My Achievements' section, then they should see metrics such as likes, shares, and comments for each showcased achievement.

User uploads a case study accompanying their achievement.

Given a user is showcasing an achievement that includes a link to a case study, when they submit the link with their upload, then the case study should be accessible via their achievement display with working links in the profile.

An achievement is marked as inspiring by the community.

Given a user views an achievement on the community feed, when they select the 'Inspire' button, then the achievement should be highlighted as 'Inspiring' within the community context, increasing its visibility.

Challenge Facilitation

User Story: As a team member, I want to participate in sustainability challenges with my peers so that I can learn from others and contribute to collective environmental goals.
Description: The Challenge Facilitation requirement introduces structured sustainability challenges within the Progress Sharing Hub, where users can set communal goals and collaborate to achieve them. Each challenge can have defined parameters, timelines, and rewards, fostering a spirit of teamwork. This feature would allow for easy sharing of strategies and outcomes, facilitating collaboration among users and accelerating progress toward sustainability goals. Users can opt in to receive tips and best practices throughout the challenges, further supporting engagement and success.
Acceptance Criteria: Challenge Creation by Users with Defined Goals and Parameters

Given a user has access to the Progress Sharing Hub, when they create a sustainability challenge, then they should be able to define specific goals, parameters, and timelines for that challenge and save it successfully.

User Participation in Challenges and Progress Tracking

Given a sustainability challenge is active, when a user opts to participate, then they should be able to track their individual contributions, view progress metrics, and receive notifications about updates.

Completion and Reward System for Challenges

Given a sustainability challenge is completed, when the users meet the defined parameters, then they should receive confirmation of completion along with information on any rewards or recognition earned.

Opt-In for Tips and Best Practices During Challenges

Given a user is participating in a challenge, when they choose to opt in for tips, then they should receive weekly best practice notifications relevant to their challenge.

Sharing Outcomes and Strategies After Challenge Completion

Given a user has completed a sustainability challenge, when they share their outcomes and strategies in the Progress Sharing Hub, then other users should be able to view and comment on their insights.

Community Engagement in Challenge Discussions

Given a challenge is ongoing, when users participate in discussion threads related to that challenge, then the system should enable them to post comments, ask questions, and provide feedback in real-time.

Reporting and Analytics of Challenge Engagement

Given multiple challenges have been created, when an admin accesses the reporting dashboard, then they should be able to view analytics on user engagement, success rates, and overall participation in sustainability challenges.

Collaborative Strategies Repository

User Story: As an EcoLink user, I want to access a repository of collaborative strategies so that I can learn from others' experiences and apply successful tactics in my own initiatives.
Description: The Collaborative Strategies Repository requirement provides users with a space to share photos, documents, and best practices related to their sustainability initiatives. This repository enhances collaborative learning, allowing users to exchange innovative ideas and techniques that have proven successful in their own operations. By facilitating knowledge sharing, this feature promotes an ecosystem of sustainability where users can build upon one another’s success and foster a culture of cooperation and support.
Acceptance Criteria: User easily uploads documents and images related to their sustainability initiatives to the Collaborative Strategies Repository without error.

Given the user is on the Collaborative Strategies Repository page, when they select the option to upload a document or image and follow the prompts, then the upload should complete successfully with a confirmation message displayed.

Users can browse and search through shared strategies and resources within the Collaborative Strategies Repository.

Given the user accesses the Collaborative Strategies Repository, when they perform a search using keywords related to sustainability initiatives, then relevant results should display accurately based on the search criteria.

Users can leave comments and feedback on shared strategies within the Collaborative Strategies Repository to enhance community engagement.

Given a user views a shared strategy in the Collaborative Strategies Repository, when they enter a comment and submit it, then the comment should appear under the strategy with the user’s name and timestamp.

Users receive notifications when new resources are added to the Collaborative Strategies Repository that match their interests.

Given a user has specified interests in their profile, when new resources are uploaded to the Collaborative Strategies Repository, then the user should receive a notification via their preferred communication method (email or in-app notification).

Users can tag their uploads with relevant categories to improve organization and retrieval of strategies.

Given the user uploads a document or image to the Collaborative Strategies Repository, when they input tags relevant to the content, then those tags should be saved and associated with the upload for future searches.

Users can view metrics on their contributions to the Collaborative Strategies Repository, such as the number of views or likes received on their uploads.

Given a user has uploaded resources to the Collaborative Strategies Repository, when they navigate to their profile section, then they should see summarized metrics indicating views and likes on their contributions.

Users may delete their uploads from the Collaborative Strategies Repository when needed.

Given a user has uploaded a resource to the Collaborative Strategies Repository, when they select the option to delete their upload, then the resource should be permanently removed, and the user should receive a confirmation alert.

Challenge Reminders

Challenge Reminders automatically notify users about upcoming sustainability challenges, deadlines, and important milestones. This feature ensures that businesses stay engaged and committed to their sustainability goals by providing timely alerts, enhancing participation levels, and increasing overall impact in the community.

Requirements

Notification Customization

User Story: As a business owner, I want to customize my notifications for sustainability challenges so that I only receive alerts that are relevant to my goals and deadlines.
Description: The Notification Customization requirement allows users to tailor the types of sustainability challenges and alerts they wish to receive, based on their specific business goals and preferences. This feature enhances user engagement by enabling personalized communication, ensuring that notifications are relevant and timely. Implementing this requirement will improve user satisfaction, as businesses will be more likely to participate in challenges that align with their objectives, ultimately leading to increased contributions towards sustainability goals. This can be integrated into the EcoLink dashboard, allowing users to effortlessly manage their notification settings and monitor their involvement in relevant challenges.
Acceptance Criteria: User accesses the EcoLink dashboard to set their notification preferences for sustainability challenges, selecting specific challenges that align with their business goals.

Given the user is on the Notification Customization page, when the user selects preferred sustainability challenges from a list and saves the settings, then only the selected challenges should trigger notifications.

A user receives notifications for sustainability challenges that they have selected, ensuring that the alerts are timely and relevant to their business context.

Given the user has customized their notifications, when a relevant sustainability challenge deadline approaches, then the user should receive a notification 48 hours prior to the deadline.

User wants to change their notification settings after participating in a few sustainability challenges to better align with new business objectives.

Given the user is on the Notification Customization page, when the user deselects certain challenges and saves the settings, then they should no longer receive notifications for those deselected challenges.

A user initially receives all notifications and now wants to filter notifications to only those related to specific sustainability goals.

Given the user is on the Notification Customization page, when the user applies filters based on sustainability goals and saves the changes, then they should only receive notifications that meet the selected criteria.

A user wishes to preview the list of challenges they have subscribed to receive notifications for before making changes to their settings.

Given the user is on the Notification Customization page, when the user clicks on 'View My Subscriptions', then a list of current subscriptions should be displayed, allowing the user to review before making changes.

The system must validate that the user's notification settings are saved correctly without errors during the customization process.

Given the user makes changes to their notification settings and clicks 'Save', when the operation is completed, then a success message should appear, and the changes should reflect on the Notification Customization page upon refresh.

The user should receive a confirmation email after successfully customizing their notification settings to enhance engagement and transparency.

Given the user has saved their notification preferences, when the changes are successfully saved, then a confirmation email summarizing the changes should be sent to the user’s registered email address.

Milestone Tracking Dashboard

User Story: As a sustainability manager, I want to track my business’s progress towards sustainability milestones on a dashboard so that I can see how we are contributing to our environmental goals in real-time.
Description: The Milestone Tracking Dashboard requirement will provide users with a visual representation of their progress towards sustainability milestones. This feature will include charts and graphs to display completed challenges, upcoming deadlines, and overall progress, helping businesses utilize actionable insights to remain focused on their sustainability objectives. This capability is pivotal in reinforcing accountability within organizations and fostering a sense of community by showcasing individual and collective achievements. Integrating this dashboard will enrich the user experience by making sustainability tracking intuitive and engaging.
Acceptance Criteria: User accesses the Milestone Tracking Dashboard to check their progress towards sustainability milestones after logging into the EcoLink platform.

Given the user is logged into the EcoLink platform, when they navigate to the Milestone Tracking Dashboard, then they should see a visual representation of completed challenges, upcoming deadlines, and overall progress represented in charts and graphs.

A user wants to view detailed insights on completed challenges and upcoming milestones to prepare for an upcoming sustainability meeting.

Given the user is on the Milestone Tracking Dashboard, when they click on a completed challenge or an upcoming milestone, then they should see detailed insights and metrics related to that item.

An administrator needs to verify that the dashboard data updates in real-time as challenges are completed or new challenges are initiated.

Given the user is viewing the Milestone Tracking Dashboard, when a challenge is marked as completed or a new challenge is added, then the dashboard should automatically refresh within 5 seconds to reflect the updated data.

A user wishes to analyze their progress over the last quarter and compare it with the community average in the Milestone Tracking Dashboard.

Given the user is viewing the Milestone Tracking Dashboard, when they select the 'Quarterly Comparison' option, then they should see their progress displayed alongside the community average in a comparative chart.

Users want to receive notifications when they are nearing deadlines for upcoming sustainability challenges.

Given a user is approaching a deadline for a sustainability challenge, when the system triggers a reminder notification, then the user should receive a timely notification on their dashboard and via email at least 48 hours before the deadline.

A new user wants to understand how to use the Milestone Tracking Dashboard effectively after their initial login.

Given a new user logs into the EcoLink platform for the first time, when they access the Milestone Tracking Dashboard, then they should see a guided tutorial or tooltips explaining the main features of the dashboard.

Challenge Analytics Reporting

User Story: As a data analyst, I want to access comprehensive reports on sustainability challenges so that I can analyze my business’s performance and strategically enhance future participation.
Description: The Challenge Analytics Reporting requirement involves creating a detailed reporting feature that provides users with insights into the outcomes of their sustainability challenges. This functionality will allow users to access metrics such as participation rates, recycling quantities, and cost savings achieved through challenge participation. By incorporating this analytics feature, EcoLink can help businesses identify successful strategies and areas for improvement, leading to enhanced effectiveness in future challenges. This report can be integrated into the Ecosystem Metrics section of the dashboard, thus providing a comprehensive view of sustainability impact.
Acceptance Criteria: User accesses the Challenge Analytics Reporting feature to view the outcome metrics of the latest sustainability challenge they've participated in.

Given the user has completed a sustainability challenge, when they select the 'Challenge Analytics Reporting' section in the dashboard, then they should see a summary report that includes participation rates, recycling quantities, and cost savings achieved, displayed in a visually accessible format.

The user receives a notification about the availability of new analytics reports following the completion of a sustainability challenge.

Given the user has completed a sustainability challenge, when the analytics report is generated, then the user must automatically receive an email notification prompting them to review the report within 24 hours of completion.

A business owner wants to compare the outcomes of two different sustainability challenges to identify effective strategies and areas for improvement.

Given the user has access to multiple challenge reports, when they select two challenges to compare, then the system should display a side-by-side comparison of metrics such as participation rates, recycling quantities, and cost savings in a clear and concise manner.

User interacts with the Analytics Reporting feature to filter data based on specific criteria, such as date range or type of challenge.

Given the user is on the Challenge Analytics Reporting page, when they apply filters for date range and type of challenge, then the displayed report should update in real-time to reflect the selected criteria without any delays or errors.

A user needs to export the analytics report from the system for further analysis or presentation.

Given the user is viewing the challenge analytics report, when they choose the 'Export' option, then the system must generate a downloadable report in multiple formats (PDF, CSV) that retains the integrity of the displayed data.

The user seeks detailed insights about the sustainability challenge's performance over a selected time period.

Given the user selects a time period on the dashboard, when they navigate to the Challenge Analytics Reporting section, then the report should reflect data analytics specific to that time frame, accurately representing all relevant metrics.

The user navigates to the Ecosystem Metrics section to understand how the analytics report integrates with other sustainability metrics on their dashboard.

Given the user is on the Ecosystem Metrics page, when they scroll to the Challenge Analytics section, then they should see integrated insights that align with overall sustainability goals, maintaining clarity and relevance of the information provided.

Community Challenge Suggestions

User Story: As a user, I want to receive personalized challenge suggestions so that I can easily find and participate in sustainability initiatives that align with my business values.
Description: The Community Challenge Suggestions requirement will enable users to receive personalized suggestions for sustainability challenges based on their interests and past participation. Utilizing user data and preferences, this feature aims to increase user engagement in the EcoLink community by presenting relevant challenges that businesses can partake in. Integrating this feature will foster collaborative efforts among users, encouraging teamwork and innovation in sustainability practices. This capability is vital for building a thriving community around EcoLink and enhancing overall participation in challenges.
Acceptance Criteria: User receives tailored challenge notifications based on their preferences and past participation in sustainability events.

Given a user who has set their sustainability interests and has a history of completed challenges, when the user logs into the EcoLink platform, then they should see a list of personalized sustainability challenges that align with their interests.

Users can opt in or out of receiving challenge reminders through the platform's settings.

Given a user in the EcoLink platform settings, when they toggle the challenge reminder option, then their preference should be saved and reflected in future notifications they receive.

The dashboard displays a notification badge indicating new community challenge suggestions available.

Given that new community challenges have been identified for a user, when they access the EcoLink dashboard, then a notification badge should indicate the number of new suggestions available for their participation.

Users are able to provide feedback on suggested challenges to improve future suggestions.

Given a user who has received challenge suggestions, when they provide feedback through a rating system, then that feedback should be recorded in the user's profile for future personalization of suggestions.

Users are reminded of upcoming sustainability challenges and deadlines through timely notifications.

Given an upcoming challenge that the user has shown interest in, when the reminder notification is triggered, then the user should receive a push notification at least 48 hours prior to the challenge deadline.

Users can easily share their participation in challenges on social media platforms through the EcoLink interface.

Given a user who has participated in a sustainability challenge, when they click on the share option, then they should see options to share on various social media platforms, with pre-filled content related to their participation.

The community can track overall participation and milestones achieved in sustainability challenges.

Given the completion of several community challenges, when a user accesses the community overview section, then they should see metrics reflecting overall engagement, participation rates, and sustainability milestones achieved by the community.

Deadline Reminders

User Story: As a project coordinator, I want to receive reminder notifications about sustainability challenge deadlines so that I can ensure my team is prepared to participate on time.
Description: The Deadline Reminders requirement will automatically alert users about key dates related to sustainability challenges and initiatives. Users will receive timely notifications through email or in-app alerts prior to challenge deadlines, ensuring they have ample time to prepare and participate. This functionality is crucial for maintaining user engagement, preventing missed opportunities, and fostering accountability within their sustainability efforts. Implementing this requirement will contribute significantly to enhancing the user experience by simplifying the participation process and keeping users informed.
Acceptance Criteria: User receives a notification 48 hours prior to the deadline of a sustainability challenge they have signed up for.

Given the user has registered for a sustainability challenge, When 48 hours remain before the challenge deadline, Then the user receives an email notification and an in-app alert for the upcoming deadline.

User can customize the frequency of deadline notifications they receive for sustainability challenges.

Given the user accesses notification settings, When the user selects the frequency of notifications (daily, weekly, none), Then the system saves the user's preferences and applies them to future notifications about deadline alerts.

User tests the functionality of receiving deadline reminders through both email and in-app notifications.

Given the user is registered for a challenge, When the challenge deadline approaches, Then the user should receive an email and an in-app notification alerting them of the upcoming deadline, ensuring both methods function as intended.

User checks their notification history for missed deadline reminders.

Given the user navigates to their notification history dashboard, When the user looks for notifications related to deadline reminders, Then the dashboard displays all sent notifications, including those that were missed, with timestamps.

User can enable or disable deadline reminders for specific challenges.

Given the user is viewing a specific challenge, When the user opts to disable deadline reminders for that challenge, Then the system successfully updates the user's preferences and no longer sends reminders for that specific challenge.

User receives a summary of upcoming deadlines for all sustainability challenges they are participating in.

Given the user accesses their dashboard, When the user requests a summary of upcoming deadlines, Then the system generates a list of all relevant challenges with their corresponding deadlines and sends it via email and/or in-app notification.

Integration with Calendar Apps

User Story: As a busy entrepreneur, I want to integrate my sustainability challenge deadlines with my calendar app so that I can manage my time effectively and participate without conflicts.
Description: The Integration with Calendar Apps requirement will allow users to sync their sustainability challenges, deadlines, and milestones with external calendar applications such as Google Calendar or Microsoft Outlook. This feature will enhance user experience by ensuring that sustainability activities are seamlessly incorporated into users' daily schedules. Providing this integration will not only aid in organizing tasks more effectively but also promote greater participation in sustainability challenges as users will have convenient reminders in their preferred calendar tools. This capability is pivotal for accommodating user preferences and making participation more effortless.
Acceptance Criteria: User successfully integrates their EcoLink sustainability challenges with Google Calendar to receive automatic reminders.

Given a user is logged into their EcoLink account, When the user selects the option to integrate with Google Calendar, Then the integration should be successfully established and all upcoming sustainability challenges should appear in the user's Google Calendar with reminders set for 10 minutes prior to each challenge.

User successfully integrates EcoLink with Microsoft Outlook Calendar to sync deadlines and milestones.

Given a user is logged into their EcoLink account, When the user opts to connect their Microsoft Outlook Calendar, Then the connection should be established, and all deadlines and milestones should sync to Outlook Calendar accurately without duplicates.

User receives timely notifications for sustainability challenges through their calendar app after integration.

Given that the user has integrated EcoLink with their preferred calendar app, When a sustainability challenge is approaching, Then the user should receive a notification through the calendar app at the predefined reminder time set by the user in EcoLink.

User is able to disconnect their calendar integration successfully without errors.

Given a user is logged into their EcoLink account and has previously connected a calendar app, When the user selects the option to disconnect the calendar integration, Then the connection should be terminated successfully and no further events should sync to the calendar app.

User can view a summary of all integrated calendar events directly within the EcoLink platform.

Given a user has connected their calendar to EcoLink, When the user navigates to the 'Calendar Integration' section within EcoLink, Then the user should see a summary of upcoming events and challenges pulled from the integrated calendar, along with their respective dates and status.

Integration process should provide clear error messages in case of failure.

Given a user attempts to connect their EcoLink account to a calendar app, When the connection fails due to invalid credentials or permissions, Then the user should receive a clear and actionable error message explaining the issue and offering steps to resolve it.

Rewards & Recognition System

The Rewards & Recognition System incentivizes participation in sustainability challenges by offering rewards for top performers and active participants. This feature fosters engagement and motivation among users, as they can earn badges, certificates, or exclusive discounts for their efforts, further reinforcing their commitment to sustainable practices and community involvement.

Requirements

Incentive Structure Setup

User Story: As a business administrator, I want to customize the rewards and recognition criteria for our sustainability initiatives so that my team feels motivated and appreciated for their contributions to our environmental goals.
Description: The Incentive Structure Setup requirement involves the design and implementation of a robust framework that allows businesses to define and customize the types and levels of rewards associated with different sustainability challenges. This includes establishing criteria for earning rewards, managing the types of incentives (badges, discounts, certificates), and incorporating an administration panel for system management. This functionality is essential to ensure that users feel recognized for their efforts, thereby promoting their engagement and commitment to sustainability goals. Moreover, it enhances the overall user experience by offering personalized and meaningful rewards that resonate with their achievements.
Acceptance Criteria: Incentive Structure Setup for Customized Rewards at Launch

Given a business is setting up their incentives in the EcoLink platform, when they define a new sustainability challenge, then they should be able to select from at least three types of rewards (badges, discounts, certificates) and set specific criteria for each reward.

Validation of Reward Criteria for User Participation

Given a user has completed a sustainability challenge, when the system evaluates their performance against the defined reward criteria, then the user should receive the correct rewards based on their achievements and participation level.

Administration Panel Accessibility and Functionality

Given an admin user accesses the Incentive Structure Setup through the administration panel, when they make changes to the structure (e.g. updating reward types or criteria), then those changes should be reflected in real-time on the user dashboard without any system errors.

Adjusting Reward Levels Based on User Feedback

Given users have interacted with the rewards system for one month, when feedback is gathered, then the admin should be able to adjust the difficulty of earning rewards based on user input and usage data.

Performance Metrics Dashboard for Users

Given users have earned rewards, when they log into the EcoLink platform, then they should see a personalized dashboard displaying their earned rewards, ongoing challenges, and progress towards additional rewards, updated in real time.

Promotion of Participation in Sustainability Challenges

Given businesses are utilizing the incentives structure, when they promote upcoming sustainability challenges through the EcoLink platform, then they should have the tools to easily communicate available rewards and recognition to their employees.

Leaderboard System

User Story: As a user, I want to see how I rank against others in sustainability challenges so that I can be motivated to improve my performance and earn more recognition.
Description: The Leaderboard System is designed to showcase the top performers and active participants within the Rewards & Recognition framework. This feature involves the development of a collaborative ranking system that displays user names, points earned, challenges completed, and badges received. By implementing real-time updates and a visually appealing interface, the Leaderboard will encourage friendly competition among users and foster a community focused on sustainable practices. It also serves to publicly acknowledge achievements, thereby enhancing community engagement and participation in the eco-conscious journey.
Acceptance Criteria: Display of Top Performers on the Leaderboard

Given a user accesses the Leaderboard, when the page loads, then the top 10 performers should be displayed with their usernames, points, challenges completed, and badges received, sorted in descending order based on points earned.

Real-Time Updates on Leaderboard

Given that a registered user completes a challenge, when they refresh the Leaderboard page, then the leaderboard should automatically update to reflect any changes in points, rankings, or new badges earned without requiring a manual refresh.

Mobile Accessibility of Leaderboard

Given a user accesses EcoLink on a mobile device, when they navigate to the Leaderboard section, then the interface should be responsive and display all user data clearly, ensuring usability on smaller screens.

Notification of Rank Changes

Given that a user is on the Leaderboard, when their ranking changes due to the completion of a new challenge by another user, then they should receive an in-app notification indicating the change in their rank and the reason for the change.

Incentives for Top Performers

Given that a user is in the top 10 on the Leaderboard, when the monthly update occurs, then they should receive a notification detailing the rewards they have earned and how to claim them.

Leaderboard User Profile Access

Given any user listed on the Leaderboard, when a user clicks on their username, then it should redirect to the user's profile displaying their completed challenges and badges earned.

Badge Design and Distribution

User Story: As a user, I want to earn and display badges for my sustainability efforts so that I can showcase my achievements and inspire others in our community.
Description: The Badge Design and Distribution requirement focuses on creating a visually appealing and meaningful badge system that represents users' achievements in sustainability challenges. This includes designing various badge types, defining the criteria needed to earn each badge, and implementing an automated system for badge issuance upon completion of challenges. By offering aesthetically pleasing and prominently displayed badges, users will feel a sense of pride and accomplishment, which will encourage ongoing participation and engagement in sustainability initiatives. This requirement plays a crucial role in reinforcing commitment by providing tangible symbols of success.
Acceptance Criteria: User Achieves Sustainability Challenge Milestone

Given a user completes a predefined sustainability challenge, When the system processes the challenge completion, Then the user should receive a badge that reflects their achievement within one minute.

Admin Access to Badge Design

Given an admin accesses the badge creation interface, When they input all necessary design elements, Then the badge should be saved successfully and be visible in the user interface.

User Views Earned Badges

Given a user has completed multiple sustainability challenges, When they access their profile badges section, Then all earned badges should be displayed with correct design and title.

Automated Badge Issuance Upon Challenge Completion

Given a user finishes a challenge, When the system confirms the completion, Then it should automatically issue the corresponding badge without manual intervention.

Badge Criteria Visibility to Users

Given a user is interested in a specific badge, When they access the badge details, Then the criteria for earning that badge should be clearly outlined and visible.

Tracking Badge Distribution Metrics

Given an administrator wants to evaluate user engagement, When they generate a report on badge distribution, Then the report should accurately reflect the number of badges issued and the corresponding achievements of users.

User Receives Notification of New Badge

Given a user earns a new badge, When the badge is issued, Then the user should receive a notification via email and within the platform to inform them of their achievement.

Notification System for Achievements

User Story: As a user, I want to receive notifications about my achievements in sustainability challenges so that I stay informed and motivated to continue my participation.
Description: The Notification System for Achievements requirement encompasses the development of an automated messaging feature that alerts users when they achieve significant milestones, earn rewards, or reach new leaderboard positions. This system aims to keep users engaged by providing timely notifications about their sustainability contributions, reminding them of their progress, and celebrating their successes. Integrating push notifications, emails, or in-app messages will foster a stronger connection between users and the platform as they are encouraged to continue their efforts and strive for further accomplishments.
Acceptance Criteria: User receives a notification upon achieving their first milestone in sustainability challenges.

Given a user has completed their first sustainability challenge, when the challenge is marked as complete in the system, then the user should receive a push notification and an email confirming their achievement along with a congratulatory message.

User is informed when they earn a reward for their sustainability efforts.

Given a user has accumulated enough points to earn a reward, when the points are processed, then the user should receive an in-app message and an email detailing the reward they earned and how to redeem it.

User is notified when they move up in the leaderboard rankings.

Given a user has moved into a new ranking position on the leaderboard, when the leaderboard is updated, then the user should receive a notification that includes their new position and a summary of their contributions that led to the change.

Users are alerted for upcoming deadlines related to sustainability challenges.

Given a user is participating in a time-limited sustainability challenge, when the deadline approaches, then the user should receive an email and push notification reminding them of the remaining time to complete the challenge.

User receives a summary notification at the end of the month highlighting their sustainability contributions and achievements.

Given it is the end of the month, when the system compiles user achievement data, then each user should receive an email summarizing their contributions, including challenges completed, rewards earned, and points accumulated.

Users can customize their notification preferences regarding achievements and rewards.

Given a user is in their account settings, when they select notification preferences, then they should be able to toggle on/off notifications for achievements, rewards, and leaderboard movements, and the system should save these preferences appropriately.

Community Recognition Events

User Story: As a user, I want to participate in community recognition events so that I can celebrate our collective efforts and be inspired by others' achievements.
Description: The Community Recognition Events requirement involves creating a framework for organizing periodic events or recognition ceremonies to celebrate users who excel in sustainability challenges. These events can include virtual or in-person gatherings, award ceremonies, and special announcements on the platform. By establishing a system for community recognition, users will feel valued and appreciated for their contributions, further promoting an ethos of sustainability and collaboration within the EcoLink community. This requirement enhances user engagement through social interaction and cementing the importance of their efforts.
Acceptance Criteria: User registration for Community Recognition Events.

Given a user is logged into their EcoLink account, when they navigate to the Community Recognition Events section and register for an event, then the system should confirm the registration with a notification and add the event to the user's calendar.

Award badges for participation in Community Recognition Events.

Given that a user has participated in a Community Recognition Event, when the event concludes, then the system should automatically award a digital badge to the user's profile and send a notification of the achievement.

Display event details on the EcoLink dashboard.

Given a user is on their EcoLink dashboard, when they scroll to the Community Recognition Events widget, then the upcoming events should be displayed with date, time, and registration status.

Send reminders for upcoming Community Recognition Events.

Given a user has registered for a Community Recognition Event, when the event date approaches (two days prior), then the system should send an email reminder to the user about the event including date, time, and a link to join.

Conduct feedback surveys post-events.

Given a Community Recognition Event has taken place, when the event concludes, then an automated feedback survey should be emailed to all participants for them to provide their ratings and comments regarding the event.

Display user contributions during Community Recognition Events.

Given a Community Recognition Event is occurring, when the event begins, then the system should display a list of recognized users and their contributions on the event platform screen.

Archive past Community Recognition Events.

Given that a Community Recognition Event has occurred, when the event ends, then the event details should be archived in the system for future reference, accessible by users through the Community Recognition Events page.

Challenge Insights Dashboard

The Challenge Insights Dashboard provides users with detailed analytics and insights related to their participation in sustainability challenges. By visualizing performance data, participants can identify successful strategies, recognize areas for improvement, and track overall contributions towards communal sustainability goals, empowering them to make informed decisions and maximize their impact.

Requirements

User Engagement Metrics

User Story: As a sustainability challenge participant, I want to see detailed metrics on my engagement with the challenges so that I can better understand my impact and improve my participation strategies moving forward.
Description: The User Engagement Metrics requirement focuses on tracking user interactions with sustainability challenges within the Challenge Insights Dashboard. This includes metrics such as participation rates, frequency of actions taken, and user feedback ratings. By providing detailed analytics on engagement, the dashboard empowers users to understand their role within the sustainability community and tailor their strategies to enhance participation and impact. This requirement supports data-driven decision-making and helps to identify trends and best practices in user engagement, ultimately contributing to increased involvement in sustainability initiatives.
Acceptance Criteria: User logs into EcoLink and navigates to the Challenge Insights Dashboard to review their engagement metrics for the past month.

Given a user is logged into EcoLink, when they navigate to the Challenge Insights Dashboard, then they should see their user engagement metrics displayed, including participation rates, actions taken, and feedback ratings for the past month.

A user wants to track their participation trends over a period of three months to evaluate their engagement in sustainability challenges.

Given a user selects a three-month period on the Challenge Insights Dashboard, when they confirm their selection, then the dashboard should display a line graph summarizing their participation and engagement metrics over that period.

A user receives notifications about their feedback ratings in response to their participation in sustainability challenges.

Given a user has provided feedback on their participation, when they check their notifications, then they should see a summary of their feedback ratings and how they compare to the overall average rating in the community.

An administrator wants to generate a report for all users to analyze overall engagement within sustainability challenges.

Given an administrator is accessing the backend of the Challenge Insights Dashboard, when they select the option to generate a user engagement report, then the system should produce a report listing all users, their metrics, and insights into overall engagement trends.

A user wants to explore methods for increasing their engagement based on insights provided by the dashboard.

Given a user is viewing their engagement metrics, when they click on suggested strategies for improvement, then the dashboard should present tailored recommendations and best practices based on their current engagement data.

A user attempts to leave feedback regarding their experience with sustainability challenges.

Given a user is on the Challenge Insights Dashboard, when they fill out the feedback form and submit it, then their feedback should be recorded in the system, and they should receive a confirmation message that their feedback has been submitted successfully.

Performance Comparison Tool

User Story: As a user, I want to compare my sustainability performance against my peers so that I can gauge my impact and be motivated to improve my contributions.
Description: The Performance Comparison Tool requirement enables users to compare their sustainability performance with peers participating in similar challenges. This feature allows for visual representation of data, such as bar graphs or leaderboards, highlighting individual contributions and fostering a sense of community competition. By fostering healthy competition, the tool incentivizes users to increase their efforts in sustainability challenges. Users can use this data to learn from peers, adapt strategies, and drive higher participation in eco-friendly practices.
Acceptance Criteria: Users can access the Performance Comparison Tool from their Challenge Insights Dashboard to evaluate their sustainability metrics against a selected peer group.

Given the user is logged into EcoLink, When they navigate to the Challenge Insights Dashboard and select the Performance Comparison Tool, Then they must see visual representations of their performance data alongside selected peers' data in graphs or leaderboards.

Users can customize the peer group for comparison based on specific criteria, such as geographical location or challenge type.

Given the user is on the Performance Comparison Tool, When they apply filters for geographical location or challenge type, Then the graph or leaderboard must update to only show the selected peer group data.

Users receive notifications when their performance surpasses the average of their selected peer group.

Given the user is using the Performance Comparison Tool, When their sustainability metrics exceed the average of the peer group, Then they must receive a notification or alert indicating their achievement.

Users can view their historical performance data over time in the Performance Comparison Tool.

Given the user is accessing the Performance Comparison Tool, When they select the option to view historical performance, Then they must see a timeline graph depicting their performance alongside peers over specified periods.

Users can share their achievements via social media directly from the Performance Comparison Tool.

Given the user has achieved a significant milestone in the Performance Comparison Tool, When they click the 'Share' button, Then a popup must appear allowing them to share their success on social media platforms with relevant hashtags generated automatically.

Users can receive tips and best practices based on performance data to improve their sustainability efforts.

Given the user is viewing their performance data in the Performance Comparison Tool, When their performance scores are below the peer average, Then they must see contextual recommendations or tips to improve their scores.

Custom Success Benchmarks

User Story: As a participant in sustainability challenges, I want to set custom success benchmarks so that I can track my specific sustainability goals and measure my progress towards them.
Description: The Custom Success Benchmarks requirement provides users the ability to set personalized goals and success benchmarks related to sustainability challenges. Users can define what success looks like for their specific initiatives, such as waste reduction percentages or recycling targets. By enabling customizable metrics, this feature allows for a tailored approach to participation, ensuring that individual users can monitor their unique goals effectively and celebrate personal achievements, leading to higher motivation and continued engagement.
Acceptance Criteria: User sets a personalized waste reduction target for a sustainability challenge and saves it in the EcoLink system.

Given a user is logged into EcoLink and navigates to the Custom Success Benchmarks section, when they input a waste reduction target and clicks 'Save', then the system should confirm the save action and display the new target in the user's dashboard.

User modifies an existing success benchmark and wishes to track the change in performance data on the dashboard.

Given a user has an existing success benchmark, when they edit the target percentage and save the changes, then the updated target should reflect on both the Custom Success Benchmarks and Challenge Insights Dashboard with the previous results retained for comparison.

User attempts to set a success benchmark that exceeds feasible limits (e.g., an unrealistic recycling target).

Given a user enters a recycling target above the permissible limit, when they attempt to save this target, then the system should prevent saving and display an error message indicating the target is unachievable and suggest realistic alternatives.

User reviews their past performance against set benchmarks in the Challenge Insights Dashboard.

Given a user has participated in previous challenges with defined benchmarks, when they access the Challenge Insights Dashboard, then a historical performance graph should display their progress against each benchmark, including successes and failures, over the relevant timeframe.

User shares their customized success benchmarks with peers in the EcoLink community forum.

Given a user has set custom success benchmarks, when they opt to share these benchmarks in the community forum, then the shared benchmarks should be visible to selected peers and include options for feedback and discussion.

User receives a notification when they achieve one of their custom success benchmarks.

Given a user has achieved a defined success benchmark, when this event occurs, then the user should receive an in-app notification congratulating them and suggesting further steps to enhance their sustainability practices.

User seeks help or tips for achieving their custom success benchmarks.

Given a user is looking for assistance with their set benchmarks, when they access help resources within the Custom Success Benchmarks section, then they should be presented with curated tips and articles related to their specific benchmarks and goals.

Real-time Data Visualization

User Story: As a user, I want to see real-time updates on my sustainability challenge metrics so that I can quickly adapt my strategies and understand the effects of my actions in real-time.
Description: The Real-time Data Visualization requirement enhances the Challenge Insights Dashboard by providing live updates on sustainability challenge metrics. This includes dynamic graphs and charts that reflect users' contributions and community-wide statistics in real-time. This real-time aspect allows users to make timely decisions based on the latest data, react to trends, and engage with the immediate impact of their actions. The feature aims to create a more interactive experience, encouraging users to remain engaged and informed about their contributions.
Acceptance Criteria: User accesses the Challenge Insights Dashboard and expects to see real-time updates of their sustainability challenge metrics immediately upon login.

Given the user is logged into the Challenge Insights Dashboard, when they access the dashboard, then the real-time metrics must be displayed without any delay, reflecting the most current data available.

Participants want to compare their contributions with the community’s performance in real-time during a sustainability challenge.

Given the user is viewing the community-wide statistics section of the Challenge Insights Dashboard, when a new metric is recorded, then the community performance graphs should update automatically within a maximum of 5 seconds, maintaining accuracy.

A user wants to track their progress on a specific sustainability challenge throughout the day to identify any immediate trends or areas to improve.

Given that the user is participating in a sustainability challenge, when they refresh their Challenge Insights Dashboard, then the visual representation of their contributions and metrics should reflect the latest data, showing the updates made within the last 5 minutes.

An administrator wants to review the overall performance trends of users over the past week to assess engagement levels of the sustainability challenge.

Given the administrator is logged into the Challenge Insights Dashboard, when they navigate to the performance trends section, then the dashboard should display updated graphs and charts that include data on user engagement metrics for the past 7 days, updating every 10 minutes.

A user wants to visualize their contribution over time to understand the impact of their sustainable practices across different periods.

Given the user accesses the historical performance data section, when they select a date range, then the real-time data visualization must accurately reflect the user's contributions within that specified range, with no discrepancies, updating dynamically as new data comes in.

Community Feedback Integration

User Story: As a user, I want to provide and receive feedback on sustainability practices through the dashboard so that I can learn from others' experiences and improve my own contributions.
Description: The Community Feedback Integration requirement allows users to give and receive feedback on sustainability practices and challenges directly within the Challenge Insights Dashboard. This feature facilitates dialogue among users, enabling them to share lessons learned, success stories, and areas for improvement. By integrating feedback mechanisms, the dashboard creates a collaborative environment that supports knowledge sharing and fosters community growth. This social aspect enhances user experience and strengthens the overall impact of sustainability efforts.
Acceptance Criteria: User submits feedback on sustainability practices after completing a challenge within the Challenge Insights Dashboard.

Given a user has completed a sustainability challenge, when they access the Challenge Insights Dashboard, then they must see an option to submit feedback, and their feedback should be successfully recorded in the system.

Users view feedback from other participants on sustainability challenges within the Challenge Insights Dashboard.

Given a user is logged into the Challenge Insights Dashboard, when they navigate to the feedback section of a completed challenge, then they must be able to see all feedback submitted by other participants in a clear and organized manner.

Users engage in a dialogue by replying to feedback on the Challenge Insights Dashboard.

Given a user is viewing feedback submitted by another participant, when they choose to reply, then their reply must be displayed under the original feedback, and the original user must receive a notification of the reply.

Users are notified about new feedback or replies to their feedback on the Challenge Insights Dashboard.

Given a user has submitted feedback, when new feedback or replies are added, then the user must receive a notification alerting them to the new responses to their submission.

Users analyze trends in the feedback received on sustainability practices through the Challenge Insights Dashboard.

Given there is a collection of feedback submissions, when users access the analytics section of the Challenge Insights Dashboard, then they must be able to view trends and common themes in the feedback provided by participants over time.

Users customize their feedback visibility settings on the Challenge Insights Dashboard.

Given a user accesses their account settings, when they choose to customize feedback visibility, then they must be able to select who can view their feedback: public, private, or only their immediate network.

Exportable Reports

User Story: As a sustainability advocate, I want to generate and download performance reports so that I can share my contributions with stakeholders and track my progress over time.
Description: The Exportable Reports requirement enables users to generate and download customized reports on their sustainability performance metrics. Users can select specific time frames, metrics, and formats for export (e.g., PDF, Excel), making it easy to share or present their contributions to stakeholders or within their organizations. This feature supports accountability and transparency in sustainability efforts, allowing users to document their participation effectively and demonstrate their commitment to environmental responsibility.
Acceptance Criteria: Users can generate a report on their sustainability performance after participating in a sustainability challenge for a designated time period.

Given a user selects a time frame of the last month and metrics including recycling volumes and emissions saved, when they click on the 'Generate Report' button, then an exportable PDF report should be created with the selected metrics and summary displayed accurately.

Users can select from multiple formats for exporting their sustainability reports.

Given a user has selected specific metrics and a time frame, when they choose the file format as 'Excel' and click on 'Export', then an Excel file should be generated that contains all the specified data in a structured format compliant with Excel standards.

Users are able to customize the content of their reports before exporting.

Given a user is in the report generation screen, when they check or uncheck specific metrics and add comments to the report, then the generated report should reflect those customizations accurately, including the selected metrics and user comments.

Users can access their previously generated reports to review or re-download them.

Given that a user has generated reports in the past, when they navigate to the 'My Reports' section, then they should see a list of all previously generated reports with options to view or download each report in the format originally exported.

Users receive an error message if there is an issue during the report generation process.

Given that a user attempts to generate a report with incorrect or conflicting data inputs, when they click the 'Generate Report' button, then an error message should display explaining the issue clearly and offering suggestions for correction.

Users are notified when the report generation process is completed successfully.

Given a user has initiated the report generation, when the process is completed successfully, then a confirmation message should be displayed indicating that the report is ready for download along with a download link.

Users can share a link to their reports directly from the platform.

Given a user has successfully generated and downloaded a report, when they select the 'Share' option, then they should be able to create a shareable link that others can use to access the report without requiring additional login or authentication.

Press Articles

EcoLink Revolutionizes Waste Management for SMEs with Innovative SaaS Platform: FOR IMMEDIATE RELEASE
January 16, 2025

EcoLink Revolutionizes Waste Management for SMEs with Innovative SaaS Platform
[City, State] – EcoLink, a pioneering SaaS platform, has officially launched a transformative solution aimed at enhancing waste management processes for small to medium-sized enterprises (SMEs). By connecting businesses, waste haulers, and recycling facilities through real-time tracking, intelligent scheduling, and automated compliance, EcoLink is setting a new standard in the industry.

The new platform ensures companies can efficiently manage their waste while significantly reducing operational costs and environmental impacts. “Our mission at EcoLink is to empower businesses with the tools they need to implement effective waste management strategies,” said [CEO Name], CEO of EcoLink. “We believe sustainability should be achievable for every business, regardless of size, and our platform facilitates that goal.”

EcoLink's user-friendly dashboard provides actionable metrics related to sustainability, allowing companies to monitor their waste footprint, track recycling initiatives, and achieve compliance with regulatory requirements effortlessly. Real-time data and insights from the platform further enhance decision-making capabilities for businesses committed to minimizing their ecological footprint.

The software’s communication features facilitate collaboration between users and waste hauler partners. Waste Hauler Partners can optimize their routes and schedules using EcoLink's intelligent scheduling tools, ensuring timely pickups and improving service efficiency.

In addition to its operational features, EcoLink fosters a community of like-minded businesses engaged in sustainability practices. The integrated community forum allows users to share best practices, success stories, and innovative solutions for eco-friendly operations. “Being part of the EcoLink community encourages us to go further in our sustainability efforts than we ever thought possible,” said [User Name], Community Advocate and EcoLink user.

EcoLink is now available for subscription, with flexible pricing plans catering to a range of budgets. For more information about EcoLink and its features, or to schedule a demo, please contact us at: Contact: [Contact Name]
Email: [Contact Email]
Phone: [Contact Phone]
Website: [EcoLink Website URL].

-END-

EcoLink Launches Comprehensive Sustainability Resource Center to Empower Businesses: FOR IMMEDIATE RELEASE
January 16, 2025

EcoLink Launches Comprehensive Sustainability Resource Center to Empower Businesses
[City, State] – EcoLink, the innovative SaaS platform designed to enhance waste management for SMEs, is thrilled to announce the launch of its new Sustainability Resource Center. This centralized hub is created to provide businesses with vital educational materials, guides, and case studies focused on sustainable practices.

As part of EcoLink’s commitment to fostering eco-conscious behaviors, the Sustainability Resource Center is a curated collection of resources meant to inspire and equip businesses in their sustainability efforts. “Knowledge is power, and we want to empower our users with the information necessary to make informed decisions and take action towards sustainability,” said [CEO Name], CEO of EcoLink.

The Resource Center provides access to templates, best practice guides, and case studies from successful local and global eco-friendly initiatives. Users can navigate easily to find information tailored to their specific needs, enabling them to streamline their sustainability processes.

In addition to standard resources, the center will host webinars featuring industry experts discussing key challenges and best practices in sustainability. “With the ongoing climate crisis, we are committed to providing tools and knowledge that can help businesses succeed in their green initiatives,” said [User Name], Operations Analyst and EcoLink user.

The Sustainability Resource Center is now accessible to all EcoLink users at no additional cost. To learn more about how EcoLink can assist your business in adopting sustainable practices and to access the Resource Center, please reach out to: Contact: [Contact Name]
Email: [Contact Email]
Phone: [Contact Phone]
Website: [EcoLink Website URL].

-END-

EcoLink Expands Marketplace Features to Connect Businesses with Eco-Friendly Suppliers: FOR IMMEDIATE RELEASE
January 16, 2025

EcoLink Expands Marketplace Features to Connect Businesses with Eco-Friendly Suppliers
[City, State] – EcoLink is excited to announce the expansion of its Marketplace features, now enabling businesses to easily discover and connect with eco-friendly product suppliers, service providers, and technology partners. This enhancement is designed to streamline the procurement process while promoting sustainability in business operations.

The EcoLink Marketplace facilitates collaboration among businesses, allowing them to explore new sustainable products that align with their operational goals. “By expanding our Marketplace, we aim to simplify the process of finding sustainable solutions that fit their unique requirements,” said [CEO Name], CEO of EcoLink.

The new search tools include features such as product filtering based on sustainability certifications and price range. Businesses can also utilize the Supplier Rating System to review eco-friendly suppliers based on their quality and reliability, fostering trust and transparency within the marketplace.

This initiative is a direct response to feedback from our users, who indicated a desire for increased access to sustainable products. By supporting our users’ eco-conscious journeys, we hope to inspire further investment in sustainable products and practices among SMEs.

To explore the expanded Marketplace features and find sustainable solutions that fit your needs, please contact: Contact: [Contact Name]
Email: [Contact Email]
Phone: [Contact Phone]
Website: [EcoLink Website URL].

-END-

Create products with ease

Product Details

Personas

Sustainability Sarah

Logistics Larry

Compliance Cathy

Data-Driven Dan

Community Claire

Product Ideas

Product Features

Smart Schedule Alerts

Requirements

Notification Preferences Management

Recurring Collection Schedule Integration

User Activity Dashboard for Alerts

Recycling Opportunity Alerts

Requirements

Local Recycling Program Integration

User Notification System

Recycling Material Categorization

User Feedback Mechanism for Recycling Efforts

Data Analytics and Reporting for Recycling Efficiency

Community Forum for Recycling Collaboration

Compliance Countdown

Requirements

Regulatory Notification System

Customizable Countdown Timer

Training Material Integration

Historical Compliance Tracking

Mobile Alerts for Compliance

Waste Customization Alerts

Requirements

Personalized Notification Settings

Multi-channel Notification Delivery

Integrated Calendar Sync

Smart Frequency Adjustment

Feedback Loop for Notification Effectiveness

Notification History and Analytics Dashboard

Feedback Loop Notifications

Requirements

Real-time Alert System

User Feedback Collection

Performance Metrics Dashboard

Integration with Third-party Services

Customizable Notification Preferences

Service Level Agreement (SLA) Tracking

Community Engagement Alerts

Requirements

Real-Time Engagement Notifications

Participation Tracking Dashboard

Event Registration Management

Feedback and Rating System

Community Recognition Badges

Performance Insights Notifications

Requirements

Real-time Performance Tracking

Customizable Notification Preferences

Visual Performance Dashboards

Automated Compliance Reporting

Community Engagement Features

Sustainable Product Finder

Requirements

Advanced Filtering Options

User Rating and Review System

Integration with Supplier Databases

Comparison Tool for Products

Mobile-Optimized Interface

Supplier Rating System

Requirements

Supplier Feedback Submission

Rating Aggregation System

Review Moderation System

Supplier Response Feature

User Notification System for New Reviews

Supplier Profile Enhancement with Reviews

Eco-Incentive Programs

Requirements

Eco-Incentive Program Enrollment

Discount Calculation Algorithm