Event Management Software

EventLink

Effortless Events, Lasting Impressions

EventLink is an all-in-one event management platform designed to simplify and enhance the planning process for corporate event organizers, small businesses, and non-profits. Offering seamless integration of registration, ticketing, marketing, and communication tools, it empowers users to create memorable experiences without logistical headaches. With real-time analytics and a customizable dashboard, EventLink optimizes planning strategies while its scalable cloud-based architecture ensures global collaboration. Built-in social media promotion and communication tools elevate attendee engagement, making EventLink the ultimate solution for effortless events and lasting impressions.

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EventLink

Product Details

Explore this AI-generated product idea in detail. Each aspect has been thoughtfully created to inspire your next venture.

Vision & Mission

Vision
Revolutionizing event planning for a seamlessly connected world.
Long Term Goal
EventLink aspires to redefine the global event management landscape, becoming the premier platform that empowers planners to effortlessly deliver unforgettable experiences at scale, where seamless logistics and personalized engagement are standard.
Impact
EventLink has transformed the event management landscape by integrating critical components into one platform, resulting in reduced logistical complexity and improved operational efficiency for planners. The platform's real-time analytics and customizable dashboard empower users to optimize strategies and deliver tailored experiences, enhancing attendee satisfaction. Its cloud-based architecture ensures effortless global collaboration, while built-in communication tools foster consistent and personalized interactions. EventLink's comprehensive solutions provide cost savings and flexibility, setting it apart as a pivotal tool for seamless and impactful event execution.

Problem & Solution

Problem Statement
Event planners often encounter fragmented and inefficient processes when managing registration, ticketing, marketing, and communication, leading to chaotic logistics and decreased attendee satisfaction.
Solution Overview
EventLink revolutionizes event management by integrating key planning components into a single, user-friendly platform. It streamlines registration, ticketing, and marketing processes while providing real-time analytics for performance optimization. The customizable dashboard allows planners to tailor their experience, and built-in social media promotion tools enhance reach and engagement. With its cloud-based architecture, EventLink offers unmatched scalability and accessibility, ensuring seamless collaboration for teams worldwide. Integrated email and SMS communication tools facilitate consistent, personalized interactions with attendees, enhancing overall satisfaction.

Details & Audience

Description
EventLink is a cutting-edge SaaS platform that transforms the event management landscape by providing an all-in-one solution for event planners. Tailored for corporate event organizers, small businesses, and non-profit organizations, EventLink is designed to eliminate the chaos and inefficiencies often associated with event planning. Its purpose is to empower users to focus on crafting memorable event experiences without being bogged down by logistical hurdles. At the heart of EventLink is its user-friendly interface, which seamlessly integrates critical event planning components such as registration, ticketing, marketing, and communication. The platform offers real-time analytics for comprehensive performance tracking, enabling planners to swiftly adjust strategies and optimize outcomes. Social media promotion tools are built into the platform, amplifying reach and enhancing engagement with ease. A customizable dashboard allows users to tailor their planning process according to their unique needs, providing a personalized touch to every event. EventLink's standout feature is its scalability and cloud-based architecture, offering unrivaled flexibility and accessibility from anywhere in the world. This ensures that teams can collaborate effortlessly, regardless of their geographical location. The platform's email and SMS communication capabilities ensure smooth, consistent interaction with attendees, fostering a more connected and personalized experience. By offering cost-efficient packages, EventLink caters to both grand-scale and intimate events, making it an invaluable tool for any event planner. This platform not only simplifies the logistic complexities but also transforms planning into a streamlined, efficient, and engaging process with its adaptable solutions. EventLink truly lives up to its promise: "Connecting Moments, Simplifying Events."
Target Audience
Corporate event planners and coordinators, small business owners, and non-profit organizations seeking efficient and scalable solutions for event logistics and attendee engagement.
Inspiration
The inception of EventLink was spurred by the complex and often overwhelming challenges faced by event planners striving to deliver memorable experiences. Observing this struggle illuminated a critical gap in the event management process: the lack of a cohesive system to seamlessly handle logistics while enhancing attendee engagement. Our inspiration emerged from countless conversations with planners who expressed frustration with juggling multiple disjointed tools that hindered their efficiency, creativity, and ultimately, the success of their events. This insight sparked our mission to develop a comprehensive, user-friendly platform that integrates all essential event planning components into a single solution. By streamlining registration, ticketing, marketing, and communication, EventLink was envisioned as the tool that could transform the planning process into an efficient, engaging, and rewarding experience. Our core motivation is rooted in the desire to empower event planners, enabling them to focus on what truly matters: crafting extraordinary moments and leaving lasting impressions on their audiences. With EventLink, the aim is to partner with planners worldwide, simplifying their journey and elevating the art of event management to a new level of excellence.

User Personas

Detailed profiles of the target users who would benefit most from this product.

T

Tech-Savvy Event Innovator

Age: 25-40, Gender: Male/Female, Education: Bachelor's Degree or higher in Event Management or Marketing, Occupation: Event Manager or Marketer at tech-oriented firms, Income Level: $60,000 - $90,000 annually.

Background

Growing up in a tech-friendly environment, the Tech-Savvy Event Innovator has always been passionate about utilizing technology to improve everyday tasks. They have a degree in Marketing and have worked in various event management roles, exploring different aspects of the industry. In their free time, they enjoy attending industry conferences, experimenting with the latest apps, and engaging in online communities focused on event technology.

Needs & Pain Points

Needs

They need an intuitive platform that integrates multiple functions—registration, ticketing, and marketing—while providing real-time data analytics to measure engagement effectively and optimize events. They also seek resources to continuously learn about the best practices in digital event management.

Pain Points

They face challenges in keeping up with rapid technological changes and ensuring that all team members are aligned with using new tools. Additionally, they sometimes struggle with the balance between technology and personal touch in events.

Psychographics

This persona values innovation, creativity, and efficiency in their work. They are motivated by the desire to create memorable experiences that stand out in a crowded market and believe that technology should enhance interpersonal connections rather than replace them. Their interests include keeping abreast of tech trends, social media engagement, and attending workshops.

Channels

They primarily use social media platforms (LinkedIn, Twitter), tech blogs, and specialized event management forums to gather insights and engage with peers. They also attend webinars and workshops focused on event technology.

C

Community Connector

Age: 35-50, Gender: Male/Female, Education: Bachelor's Degrees in Communications, Education, or Social Sciences, Occupation: Community Organizer or Local Business Owner, Income Level: $50,000 - $70,000 annually.

Background

Raised in a close-knit community, the Community Connector has always been attuned to the power of collaboration and local relationships. Their background in communications has equipped them with strong networking skills. They are involved in various volunteer initiatives and dedicate time to understanding the needs of their community.

Needs & Pain Points

Needs

They need a platform that is user-friendly for both themselves and their event attendees, enabling easy registration and communication. They are looking for built-in marketing tools to share events with the local community effectively.

Pain Points

Balancing a limited budget with the desire to host impactful and engaging events can be challenging. Additionally, reaching a wider audience while maintaining personal connections may prove difficult.

Psychographics

They believe in the power of community engagement to bring transformation and build connections among diverse groups. Motivated by seeing people connect and share ideas, their interests include volunteering, local arts, and cultural events. They value genuine communication and seek authenticity in their activities.

Channels

This persona actively uses social media (Facebook, Instagram), community bulletins, and local newsletters to promote events. They also engage through local networking groups and community meetings.

R

Resourceful Non-Profit Advocate

Age: 30-55, Gender: Male/Female, Education: Bachelor's Degree in Social Work, Management, or related fields, Occupation: Non-Profit Manager or Fundraising Coordinator, Income Level: $45,000 - $75,000 annually.

Background

This persona has dedicated their life to non-profit work, fueled by a lifelong passion for social justice. They often participate in various community service initiatives and hold degrees related to social impact and charity management. Their hobbies include public speaking and fundraising strategies and are often involved in advocacy work.

Needs & Pain Points

Needs

They need an all-in-one platform to manage event logistics efficiently while streamlining communications with volunteers and guests. They also seek resources for effective fundraising and donor engagement strategies.

Pain Points

Limited budgets for event planning often constraints their initiatives. Additionally, generating sufficient awareness and interest in events can be challenging, leading to concerns about attendance and contributions toward their mission.

Psychographics

They value transparency and social responsibility, believing strongly in the mission of the non-profit sector. Their motivations are grounded in making a difference, and they often look for innovative ways to connect with potential supporters and donors. This persona is interested in sustainability and community outreach opportunities.

Channels

This persona primarily uses email marketing, social media (especially Facebook and Instagram), community newsletters, and local collaborations to promote events and engage supporters.

C

Creative Event Curator

Age: 25-45, Gender: Male/Female, Education: Bachelor's Degree in Arts, Design, or Event Management, Occupation: Freelance Event Planner or Art/Experience Director, Income Level: $50,000 - $80,000 annually.

Background

Having grown up in an artistically inclined environment, the Creative Event Curator developed a flair for aesthetics early on. They studied art history and design and have gained professional experience by planning diverse events, from art shows to fashion launches. They are passionate about discovering new trends and creative outlets, spending their free time exploring galleries and attending influencer-led workshops.

Needs & Pain Points

Needs

They need a platform that allows them to explore creative themes and incorporate various artistic elements into events seamlessly. They seek flexibility in tools that can adapt to their creative vision while providing data for future reference.

Pain Points

Balancing creativity with logistical constraints can create frustration. They often struggle to execute their unique ideas due to limited budget resources or opposition from stakeholders who prefer more traditional event formats.

Psychographics

They value creativity and personal expression in their work, motivated by connecting with audiences emotionally through unique experiences. Their interests include visual arts, cultural festivals, fashion, and innovative design techniques.

Channels

They find inspiration through social media (Instagram, Pinterest), creative blogs, and professional arts networks. They also attend trade shows and local creativity-focused events.

C

Corporate Sustainability Executive

Age: 30-50, Gender: Male/Female, Education: Bachelor’s or Master's Degree in Environmental Science, Corporate Social Responsibility, or Business, Occupation: Sustainability Manager or Corporate Social Responsibility Leader, Income Level: $70,000 - $100,000 annually.

Background

With a foundation in environmental studies, the Corporate Sustainability Executive has closely worked with companies in advocating sustainable practices. They have an extensive background in managing initiatives that align company values with community well-being and frequently engage in public speaking about corporate responsibility.

Needs & Pain Points

Needs

They require an event management solution that facilitates sustainable practices and helps promote initiatives involving environmental responsibility. They seek tools that allow for tracking of carbon offsets and overall event sustainability metrics.

Pain Points

Balancing corporate goals with sustainability can often lead to internal challenges, as they deal with conflicting priorities and limited budgets for eco-friendly solutions. Communication with stakeholders about the benefits of sustainable events may also pose a challenge.

Psychographics

They are driven by the belief that businesses play a crucial role in social change. Their motivations stem from the desire to create a positive impact in their community and require a platform that allows them to showcase sustainable initiatives. They keep up with industry trends through reading and networking.

Channels

They use professional networks, sustainability-focused forums, and LinkedIn to connect and gather insights about trends. They also attend industry conferences on sustainability.

Product Features

Key capabilities that make this product valuable to its target users.

Dynamic Pricing Engine

The Dynamic Pricing Engine adjusts ticket prices in real-time based on demand, attendee behavior, and event popularity. This feature ensures that ticket prices reflect current market conditions, maximizing sales opportunities while appealing to buyers with competitive pricing. Users benefit from optimized revenue while attendees enjoy access to timely, attractive pricing.

Requirements

Real-Time Pricing Adjustment
"As an event organizer, I want the ticket prices to adjust automatically based on real-time demand so that I can maximize revenue and provide attendees with attractive pricing options."
Description

The Real-Time Pricing Adjustment feature allows the Dynamic Pricing Engine to monitor ticket sales, attendee behavior, and overall demand in real time, automatically adjusting ticket prices as needed. This functionality ensures that prices are always competitive and reflect current market trends, thus maximizing revenue for event organizers. The feature integrates seamlessly with the existing registration system, providing users with analytics on pricing strategies and allowing them to set thresholds and parameters for price adjustments. The expected outcome is an optimized pricing strategy that responds to market conditions, enhances sales opportunities, and attracts a higher volume of attendees.

Acceptance Criteria
Simulating high demand for an upcoming concert event to test real-time price adjustments in the Dynamic Pricing Engine.
Given the event is set up with configurable price thresholds, When demand reaches 70% ticket sales, Then the ticket prices should increase by 10% to reflect the demand.
Testing the impact of attendee behavior on ticket pricing during a promotional period.
Given there is a promotional discount applied to early ticket sales, When at least 30% of early bird tickets are sold, Then the Dynamic Pricing Engine should lift the discount only for the remaining early bird tickets.
Checking the integration of the Dynamic Pricing Engine with the registration system during a live event.
Given that the ticketing system is live, When an attendee purchases a ticket, Then the pricing should update in real-time based on the current demand metrics displayed in analytics.
Validating real-time analytics functionality after significant pricing changes.
Given that a new pricing tier has been enabled, When the pricing is adjusted, Then the analytics dashboard should reflect updates within 1 minute for visibility to the event organizer.
Assessing the scalability of the pricing strategy under varying attendance scenarios.
Given that ticket sales fluctuate frequently, When attendance drops below the set threshold of 50% of capacity, Then the pricing should decrease by 15% automatically after one hour.
Evaluating user-defined parameters for price adjustments based on competitor pricing.
Given that a competitor lowers its ticket prices for a similar event, When this occurs, Then the Dynamic Pricing Engine should recommend an adjustment for lower pricing within 15 minutes.
Demand Forecasting Dashboard
"As an event organizer, I want to see forecasts for ticket demand so that I can plan my pricing and marketing strategies more effectively."
Description

The Demand Forecasting Dashboard will provide event organizers with predictive insights based on historical data, attendee behavior patterns, and current engagement metrics. This dashboard allows users to visualize potential demand fluctuations, helping them make informed decisions about ticket pricing and marketing strategies. By integrating predictive analytics, organizers can better prepare for peak periods and adjust their event strategies accordingly. The outcome will be enhanced preparedness for changing market conditions, leading to improved sales and attendee satisfaction.

Acceptance Criteria
Demand Forecasting for Upcoming Events
Given an event organizer accesses the Demand Forecasting Dashboard, when they input historical data and current engagement metrics for a future event, then the dashboard should display predictive insights with potential demand fluctuations for different ticket tiers based on past attendee behavior.
Customization of Forecast Parameters
Given an event organizer uses the Demand Forecasting Dashboard, when they select different variables such as historical sales data, social media engagement, and competitor pricing to analyze, then the dashboard should allow custom inputs and generate forecasts based on the selected parameters.
User-Friendly Interface Accessibility
Given an event organizer accesses the Demand Forecasting Dashboard, when they navigate through the interface, then all tools and features should be easily accessible, user-friendly, and responsive on both desktop and mobile devices.
Real-Time Data Integration
Given real-time ticket sales and engagement metrics during an ongoing campaign, when these metrics are updated, then the Demand Forecasting Dashboard should reflect these changes within a maximum of 5 minutes, ensuring accuracy in demand predictions.
Visualization of Data Insights
Given an event organizer has generated demand forecasts, when they view the results, then the dashboard should provide graphical representations of the data, including trend lines and bar graphs, to help visualize potential demand fluctuations.
Predictive Alerts for Peak Demand Periods
Given the Demand Forecasting Dashboard monitors ticket sales, when a significant increase in demand is detected, then the dashboard should automatically send alerts to the organizer to prompt immediate pricing adjustments or marketing strategies.
Historical Data Analysis Feature
Given an event organizer wants to improve future forecasting, when they use the Demand Forecasting Dashboard, then it should include a feature that analyzes historical data over multiple past events to derive insights for future planning.
Dynamic Price Alerts
"As an event organizer, I want to receive notifications when ticket prices change so that I can react quickly to maximize my sales opportunities."
Description

The Dynamic Price Alerts feature notifies users when ticket prices change due to shifts in demand or behavior analytics. This provides event organizers with actionable insights to optimize their sales strategies promptly. The alerts can be customized to respond to specific triggers defined by the user, such as reaching a certain sales volume or approaching an event date. This feature enhances the existing system by keeping organizers informed and ready to act, thus improving their ability to maximize ticket sales during high-demand periods.

Acceptance Criteria
Dynamic Price Alert for Ticket Sales Volume
Given an event with a set ticket sales threshold, when ticket sales reach the defined volume, then the user receives an instant notification via email and in-app alert.
Dynamic Price Alert for Event Date Approach
Given an event that is approaching its date, when the event date is within a customizable time frame set by the user, then the user receives a notification of any price changes.
Custom Trigger for Pricing Adjustment
Given a user has set specific criteria for receiving alerts, when the ticket price changes according to the user's defined triggers, then the user is notified according to their preferences (email, SMS, app notification).
Real-time Behavior Analytics Alerts
Given a change in attendee behavior analytics, when the attendance rate shows significant fluctuation, then the user receives a notification detailing the current pricing strategy adjustments required.
Integration with Marketing Tools
Given that the Dynamic Price Alerts feature is integrated with marketing tools, when price alerts are sent, then relevant marketing communication is automatically generated for user outreach.
User Customization for Alert Preferences
Given that users can customize their alert preferences, when a user sets up their notification settings, then the system should save these preferences accurately and use them for all future alerts.
Report on Alert Effectiveness
Given dynamic pricing alerts are being sent, when an analysis is conducted 30 days post-implementation, then a report should show the percentage of alerts acted upon by users and the resulting ticket sales improvement.
User Behavior Analysis
"As an event organizer, I want to analyze user behavior related to ticket purchasing so that I can adjust pricing strategies based on real user data."
Description

The User Behavior Analysis feature captures and analyzes attendee interactions on the event platform, including how users engage with ticket prices and event details. This data will help event organizers understand buyer preferences and trends, informing more strategic pricing decisions in the future. The analysis focuses on metrics like time spent on ticket purchase pages and patterns in ticket abandonment, allowing organizers to refine their sales approaches. The outcome will be deeper insights into customer behavior, leading to more tailored pricing strategies that increase conversion rates.

Acceptance Criteria
User behavior is tracked when they interact with ticket prices on the EventLink platform during the ticket purchasing process.
Given a user navigates to the ticket purchase page, When they spend more than 30 seconds on the page, Then their interaction time should be logged in the user behavior analysis database.
Event organizers review the analytics dashboard to assess user interactions with different ticket price points.
Given an event organizer accesses the analytics dashboard, When they select a specific event, Then they should see detailed metrics on user interactions, including time spent and ticket abandonment rates for that event.
A user attempts to purchase a ticket but abandons the transaction midway due to high prices.
Given a user adds a ticket to their cart, When they proceed to checkout but leave the page without completing the purchase, Then their abandonment should be recorded along with the ticket price at the time of abandonment.
The Dynamic Pricing Engine adjusts ticket prices based on real-time analysis of user behavior data.
Given user behavior data indicates high demand for a specific event, When the data triggers a price adjustment, Then the new ticket price should be updated on the platform within 5 minutes of the change.
Event organizers receive automated insights based on user behavior analysis to inform pricing strategy decisions.
Given that user behavior metrics have been collected over a week, When an event organizer requests insights, Then they should receive a report summarizing trends in user interactions and recommendations for pricing adjustments.
Multiple users are analyzed to understand trends in ticket purchase behaviors across various events.
Given at least 100 users have interacted with the ticket purchasing process, When the analysis is conducted, Then it should identify at least three distinct patterns in user behavior related to ticket pricing.
The effectiveness of the User Behavior Analysis is validated through conversion rate improvements post-implementation.
Given that the User Behavior Analysis feature has been implemented, When comparing conversion rates before and after implementation, Then there should be at least a 10% increase in ticket purchases within the first month.
Promotional Pricing Integration
"As an event organizer, I want to set up promotional pricing that works with dynamic pricing so that I can effectively drive ticket sales during critical periods."
Description

Promotional Pricing Integration will enable users to set promotional offers and discounts that automatically adjust within the Dynamic Pricing Engine. This feature allows organizers to create time-limited promotions that enhance ticket attractiveness during specific periods, effectively driving urgency and boosting sales. By integrating promotional pricing seamlessly, the feature ensures that discounts are applied according to predefined rules while maintaining the core dynamics of demand-driven pricing. The outcome will be a more flexible pricing strategy that leverages promotions to stimulate ticket sales effectively.

Acceptance Criteria
Setting Up a Time-Limited Promotional Offer for an Upcoming Event
Given that the event organizer wants to set a promotional offer, When the organizer inputs the promotional details (start date, end date, discount percentage) into the EventLink platform, Then the promotional pricing is automatically reflected in the Dynamic Pricing Engine within one hour of setup.
Validating Automatic Application of Promotional Discounts to Ticket Prices
Given that a promotional pricing offer is active, When an attendee views tickets for the event during the promotional period, Then the ticket prices displayed should reflect the promotional discount accurately.
Checking the System's Response to Expired Promotional Offers
Given that a promotional offer has expired, When an attendee attempts to purchase a ticket after the expiration date, Then the ticket prices should revert to the standard pricing without any promotional discounts being applied.
Testing User Notifications for Available Promotions
Given that a promotional pricing offer is set to launch, When the promotional offer begins, Then all subscribed attendees should receive a notification via email and in-app alert to inform them of the new promotional pricing.
Monitoring Effectiveness of Promotional Pricing on Sales Figures
Given that a promotional pricing strategy is implemented, When the event concludes, Then the sales report should show a minimum increase of 20% in ticket sales during the promotional period compared to previous sales periods without promotions.
Analyzing Impact of Promotional Pricing on Overall Revenue
Given that promotional pricing has been utilized, When reviewing the overall revenue report, Then the revenue from ticket sales should demonstrate an increase of at least 15% as a direct result of promotional pricing strategies applied during the event.

Personalized Recommendation Engine

The Personalized Recommendation Engine analyzes individual attendee data to suggest tailored ticket offers, upgrade options, and relevant add-ons based on past behaviors and preferences. This feature fosters a more engaging ticket-buying experience, improving conversion rates and attendee satisfaction as users receive suggestions that truly resonate.

Requirements

User Behavior Analytics
"As an event organizer, I want to analyze attendee behavior so that I can better understand their preferences and improve the ticket purchasing process."
Description

The User Behavior Analytics requirement involves the collection and analysis of attendee data to identify patterns in purchasing behavior, ticket preferences, and engagement levels. This data will serve as the foundation for the Personalized Recommendation Engine, allowing it to utilize past interactions and feedback to create personalized ticket offers and upselling opportunities. By leveraging this analytics capability, EventLink can provide tailored suggestions that enhance the overall attendee experience, increasing satisfaction and boosting conversion rates.

Acceptance Criteria
User accesses the EventLink platform to buy a ticket for an upcoming event and is presented with personalized recommendations based on their previous interactions and preferences.
Given the user has previously purchased tickets and engaged with the platform, when they log in to the EventLink platform, then they should see tailored ticket offers and upgrade options that reflect their past behavior and preferences.
An event organizer reviews the analytics dashboard to understand attendee behavior and how it impacts ticket sales for their events.
Given the event organizer has access to the User Behavior Analytics section of the dashboard, when they navigate to the analytics report, then they should see a detailed breakdown of user purchasing patterns, ticket preferences, and engagement metrics.
A user receives an email notification about a new event that includes personalized ticket suggestions based on their past purchases.
Given the user is registered on EventLink and has a history of previous ticket purchases, when they receive an email notification about a new event, then the email should include at least three personalized ticket offers that align with their previous interests.
A user decides to upgrade their ticket during the checkout process and is presented with upgrade options tailored to their preferences.
Given the user has selected a ticket for an event, when they reach the checkout page, then they should see at least two upgrade options that are relevant to their past behaviors and event preferences.
EventLink captures and processes user feedback after an event to refine the recommendations for future events.
Given the event has concluded and attendees have submitted feedback, when the User Behavior Analytics feature processes this data, then it should incorporate the feedback into the recommendation engine to enhance future ticket suggestions.
An administrator wants to evaluate the effectiveness of the Personalized Recommendation Engine in increasing conversion rates.
Given the administrator has access to the conversion rate data, when they examine the impact of personalized recommendations on ticket sales, then they should see a measurable increase in conversion rates compared to the previous period without personalized recommendations.
Attendees engage with the recommendation engine and make purchases based on the suggested items.
Given a group of users interacts with the recommendation feature, when they complete their transactions, then at least 30% of the purchases should be based on the personalized suggestions provided by the recommendation engine.
Dynamic Recommendation Algorithm
"As a user, I want to receive personalized recommendations for tickets and add-ons based on my past purchases so that I can find events that suit my interests more easily."
Description

The Dynamic Recommendation Algorithm is a sophisticated system that processes real-time data from multiple sources, including user behavior, market trends, and feedback, to generate tailored recommendations for ticket offers and add-ons. The algorithm should include machine learning capabilities to refine suggestions based on user interactions over time. Implementing this requirement will ensure that users receive relevant and personalized recommendations, leading to a more engaging ticket-buying experience and higher retention rates.

Acceptance Criteria
As an attendee using the EventLink platform to purchase tickets for a conference, I want to receive personalized recommendations for ticket upgrades and add-ons based on my previous event attendance history and behavior, enabling me to make informed purchasing decisions.
Given a user with prior event attendance history, When they log into the EventLink platform and navigate to the ticket purchasing section, Then they should see personalized recommendations for upgrades and relevant add-ons that reflect their preferences and past behaviors.
As an event organizer using the EventLink platform, I want the recommendation engine to analyze user behavior in real-time during an active ticket sale period, so that I can adjust marketing strategies and make targeted offers.
Given an active ticket sale for an event, When the recommendation engine is processing data from attendee interactions, Then it should generate real-time suggestions for ticket offers and display insights on attendee preferences within the organizer dashboard.
As an attendee who interacts with the EventLink platform frequently, I want the recommendation engine to adapt and suggest new offerings based on any changes in my behavior, thus ensuring that the recommendations remain relevant over time.
Given an attendee who has interacted with the platform multiple times, When their behavior changes, such as attending a different type of event, Then the recommendation engine should update its suggestions to reflect these new interests within one week of the behavioral change.
As an event organizer conducting a mid-event analysis, I want to review how well the personalized recommendation engine is performing in real time, to assess its impact on ticket sales and attendee satisfaction.
Given a currently running event, When the organizer accesses the analytics dashboard, Then they should be able to view metrics on ticket sales correlated to personalized recommendations and gather feedback ratings from attendees regarding their satisfaction with the suggested offerings.
As a new user signing up for EventLink, I want to receive an onboarding experience that introduces me to the personalization features, ensuring I understand how the recommendation engine works and how to benefit from it.
Given a new user completing the sign-up process, When they access the platform for the first time, Then they should be guided through a tutorial that explains the recommendation engine and how suggestions are personalized based on their interactions and preferences.
As an attendee considering which tickets to purchase, I want to see clear indications of how many other attendees are interested in the same recommended tickets, to help influence my buying decisions.
Given a user viewing personalized ticket recommendations, When the recommendation engine presents these options, Then it should also display the number of users who have shown interest in those specific recommendations, enhancing social proof for potential buyers.
Integration with Marketing Tools
"As a marketing manager, I want to use personalized recommendations in my campaigns so that I can effectively engage potential attendees and increase ticket sales."
Description

This requirement focuses on integrating the Personalized Recommendation Engine with existing marketing tools within EventLink, such as email marketing platforms and social media channels. It will allow event organizers to leverage the personalized recommendations in targeted advertising campaigns, enhancing outreach and attendee engagement. By using data from the recommendation engine, organizers can send tailored messages and promotions to potential attendees, which can lead to higher conversion rates and a greater return on investment for marketing activities.

Acceptance Criteria
Integration of the Personalized Recommendation Engine with Email Marketing Tool
Given that an event organizer has setup email marketing campaigns, when they access the email marketing tool, then they should see options to include personalized ticket recommendations from the Recommendation Engine based on user data.
Utilization of Recommendations in Social Media Advertising
Given that an event organizer is creating a social media ad campaign, when they utilize the data from the Recommendation Engine, then they should be able to select and apply tailored ticket offers and add-ons for different audience segments.
Tracking Conversion Rates from Personalized Recommendations
Given that the Personalized Recommendation Engine is integrated with marketing tools, when an event is promoted using personalized recommendations, then the conversion rates must be tracked and reported accurately in the dashboard.
User Feedback on Personalized Recommendations
Given that attendees receive personalized ticket recommendations, when they complete their purchase, then they should be prompted to provide feedback on the relevance of the recommendations they received.
Testing API Connectivity
Given the integration of the Recommendation Engine with marketing tools, when API calls are made to fetch personalized recommendations, then the response must be successful without errors and return the appropriate data in a timely manner.
Accessibility of Recommendation Data for Marketing Campaigns
Given that the system integrates with marketing tools, when an event organizer accesses their marketing dashboard, then they should be able to view and select personalized recommendation data for use in their campaigns.
Reporting and Analytics of Marketing Campaign Performance
Given that marketing campaigns utilize personalized recommendations, when the event organizer checks the analytics section, then they should see performance metrics related to these campaigns, including engagement and conversion metrics.
User Feedback Mechanism
"As a user, I want to share my feedback on the recommendations I receive so that I can help improve the personalization of my ticket options."
Description

The User Feedback Mechanism requirement addresses the need for a system that allows users to provide feedback on the personalized recommendations they receive. This feedback will be vital for continuously improving the recommendation algorithm and its outputs. By collecting and analyzing user opinions on the suggestions provided, EventLink can enhance the accuracy and relevance of its recommendations, ultimately leading to a better user experience and increased satisfaction.

Acceptance Criteria
User submits feedback after receiving a personalized ticket recommendation for a corporate event.
Given the user receives personalized ticket recommendations, when the user clicks on the feedback button, then the feedback form should be displayed, allowing the user to rate their experience from 1 to 5 stars and provide optional comments.
User provides feedback indicating dissatisfaction with a recommended upgrade option.
Given the user submits feedback with a 1-star rating and comments, when the feedback is submitted, then the system should log the feedback and trigger an email notification to the product team for review.
User accesses their past feedback on personalized recommendations within their user profile.
Given the user navigates to their profile settings, when they click on the 'View Feedback' section, then a list of all past feedback entries should be displayed along with their corresponding dates and recommendations.
User edits previously submitted feedback on a recommendation.
Given the user views their past feedback entries, when the user selects an entry and clicks on 'Edit', then the feedback form should populate with the previous comments allowing the user to modify and resubmit.
System generates a report summarizing feedback trends on recommendations over a quarter.
Given the feedback mechanism has been in use for three months, when an admin requests a feedback report, then the system should generate a report with average ratings and common feedback themes.
User submits positive feedback for a personalized event add-on recommendation.
Given the user rates the recommendation with 5 stars and provides positive comments, when the feedback is submitted, then the system should update the user profile to reflect an increased likelihood of recommending that type of add-on in the future.
Performance Metrics Dashboard
"As an event organizer, I want a dashboard that shows me how effective the recommendation engine is so that I can make data-driven decisions to improve ticket sales."
Description

The Performance Metrics Dashboard requirement encompasses the development of a visual interface that displays key performance indicators (KPIs) related to the effectiveness of the Personalized Recommendation Engine. This dashboard will include metrics such as user engagement rates, conversion rates from recommendations, and user satisfaction scores. By having access to real-time data analytics, event organizers can make informed decisions and optimize their strategies for enhanced results.

Acceptance Criteria
User views the Performance Metrics Dashboard after an event concludes to analyze the effectiveness of the Personalized Recommendation Engine.
Given the Performance Metrics Dashboard is loaded, When the user selects a completed event, Then it displays user engagement rates, conversion rates, and user satisfaction scores for that event within 5 seconds.
Event organizers want to view a summary of key performance indicators on the Performance Metrics Dashboard to assess overall event success.
Given the Performance Metrics Dashboard is accessed, When the user selects the summary view, Then it displays a high-level overview of all metrics including total ticket sales, total recommendations made, and overall user satisfaction score.
The event organizer is interested in analyzing trends over time using the Performance Metrics Dashboard to improve future recommendations.
Given the Performance Metrics Dashboard is open, When the user selects a date range filter, Then it updates to show trends in user engagement rates and conversion rates over that specified period, reflecting accurate changes.
A user wants to compare performance metrics between different events using the Performance Metrics Dashboard to determine which recommendation strategy worked better.
Given the Performance Metrics Dashboard is opened, When the user selects two or more events for comparison, Then it presents side-by-side performance metrics including engagement rates and conversion rates for the selected events.
The event organizer needs real-time updates on engagement metrics during an ongoing event through the Performance Metrics Dashboard.
Given the Performance Metrics Dashboard is open during the event, When new data is collected, Then it automatically refreshes to show the latest user engagement rates and conversion stats without requiring a page refresh.
The user is looking for help understanding how to interpret the metrics displayed on the Performance Metrics Dashboard.
Given the Performance Metrics Dashboard is displayed, When the user hovers over any metric, Then it shows a tooltip with a brief description of what that metric represents and how it's calculated.

Incentive-Based Discounts

Incentive-Based Discounts provide personalized offers to attendees based on their engagement levels, previous attendance, or referral contributions. By rewarding loyal attendees with exclusive discounts or perks, this feature not only boosts ticket sales but also enhances customer loyalty and encourages future participation in events.

Requirements

Dynamic Discount Creation
"As an event organizer, I want to create personalized discounts for repeat attendees based on their past engagement, so that I can reward loyalty and encourage them to buy tickets for future events."
Description

The Dynamic Discount Creation requirement will allow users to create personalized incentive-based discounts that can be tailored based on attendee engagement metrics, such as ticket purchases, event attendance, and referral activities. The system will provide a user-friendly interface where event organizers can set rules for discount eligibility, including customizable percentages or flat-rate discounts. This feature enhances the EventLink platform by incentivizing attendee loyalty and encouraging referrals, which directly contributes to increased ticket sales and heightened customer satisfaction. Additionally, the integration with the existing registration and ticketing modules will allow users to easily apply these discounts during the purchasing process, ensuring a seamless experience for both organizers and participants.

Acceptance Criteria
User creates a personalized discount for attendees who purchased tickets to previous events within the last year, offering a 20% discount on their next ticket purchase.
Given an event organizer wants to create a discount, when they input the engagement conditions for the discount (previous ticket purchase), and set a 20% discount, then the discount should be successfully created and reflect in the dashboard.
An attendee receives an email notification about the new incentive-based discount available for them based on their referral contributions.
Given an attendee who referred three friends to the event, when the event organizer creates a referral discount, then the attendee should receive an email notification about their eligibility for a discount.
A user applies a dynamic discount during the ticket purchase process and verifies that the discount is correctly deducted from the total amount.
Given an attendee is purchasing a ticket and has an applicable discount, when they enter the discount code, then the final price should be automatically updated to reflect the discount and show the amount saved.
The event organizer wants to set a flat-rate discount for attendees who engage on social media about the event.
Given an event organizer is setting up a discount, when they specify a flat-rate discount of $10 for social media engagement, then this discount should be stored and available for eligible attendees at checkout.
User wants to view a summary of all created discounts, including eligibility criteria and discount amounts.
Given an event organizer accesses the discount creation section, when they view the discount summary, then all created discounts should be displayed with their respective eligibility criteria and discount values.
EventLink allows for multiple discounts to stack at checkout for attendees who qualify for more than one incentive.
Given an attendee qualifies for multiple discounts, when they proceed to checkout, then the system should correctly apply all eligible discounts to the total price, ensuring the attendee receives the maximum benefit.
The user attempts to create a discount but does not meet the minimum criteria for discount creation set by the platform.
Given an event organizer tries to create a discount without setting any engagement criteria, when they submit the discount form, then an error message should display, indicating that at least one criterion must be specified.
Referral Tracking System
"As an attendee, I want to share my referral link with others so that I can earn discounts for my next event ticket if they purchase through my link."
Description

The Referral Tracking System requirement will enable users to track and manage referral contributions seamlessly. EventLink will implement a system whereby existing attendees can share unique referral links with their networks, incentivizing them to invite friends and colleagues to register for events. Organizers will receive analytics on referral activity, including who referred whom, ticket purchases made through those referrals, and any matched discounts earned by the referrer. This functionality will empower users to maximize their event’s reach through word-of-mouth marketing, enhancing ticket sales and community engagement.

Acceptance Criteria
Tracking unique referral links for event attendees.
Given an existing attendee, when they share a unique referral link, then the system should generate a unique identifier for that link and associate it with the attendee's profile.
Analytics on referral activity for event organizers.
Given the organizer has accessed the referral tracking dashboard, when they view referral analytics, then they should see a summary of referrals, including names of referrers, total tickets sold through referrals, and discounts earned.
Notifying referrers of successful referrals.
Given an attendee successfully refers a friend who completes a ticket purchase, when the purchase is confirmed, then the system should send a notification to the referrer with details of the referral and any earned discounts.
Applying discounts to purchases made through referrals.
Given an attendee is using a referral link to purchase a ticket, when they reach the checkout page, then the system should automatically apply any applicable discounts based on the referral link used.
Generating reports on referral metrics over time.
Given the organizer wants to evaluate the effectiveness of the referral program, when they request a report, then the system should produce a detailed report highlighting referral activities, trends, and conversion rates over the selected time period.
Managing referral links and tracking their performance.
Given an attendee has generated multiple referrals, when they return to their account, then they should be able to view performance metrics for each referral link, including clicks and conversions.
Analytics Dashboard for Discounts
"As an event organizer, I want to view analytics on the effectiveness of my incentive-based discount campaigns so that I can make data-driven decisions for future events."
Description

The Analytics Dashboard for Discounts requirement will provide event organizers with powerful insights into the performance of incentive-based discounts. The dashboard will include key metrics such as the number of discounts generated, their usage rates, and the overall impact on ticket sales. Users will have the ability to visualize trends over time, enabling them to refine discount strategies for future events. This feature is essential for ensuring that the incentive programs are effective and that resources are allocated efficiently, ultimately optimizing event marketing efforts and increasing revenue.

Acceptance Criteria
Event organizers access the Analytics Dashboard to review the performance of incentive-based discounts post-event.
Given the event organizers have logged into the EventLink platform, When they navigate to the Analytics Dashboard, Then they should see a summary of discount performance metrics including total discounts generated, usage rates, and associated ticket sales.
The dashboard allows users to visualize discount performance trends over time to analyze effectiveness.
Given the event organizers are viewing the Analytics Dashboard, When they select a date range for the analysis, Then they should see a visual graph representing the usage of discounts over the selected period.
Organizers want to assess the impact of a specific discount on ticket sales for future events.
Given the event organizers are on the Analytics Dashboard, When they filter the metrics by a specific discount type, Then they should see the corresponding increase or decrease in ticket sales directly attributed to that discount.
The dashboard should present the overall conversion rates from initial discount offers to finalized ticket sales.
Given the event organizers are reviewing discount performance metrics, When they check the conversion rates, Then they should see a percentage indicating how many users who received discounts went on to purchase tickets.
Event organizers aim to refine their future discount strategies based on past data.
Given the event organizers are reviewing the Analytics Dashboard, When they analyze the patterns of usage rates and ticket sales impacts, Then they should be able to generate a report summarizing key insights for future discount strategies.
Users need to know how many attendees were attracted specifically due to incentive-based discounts.
Given the event organizers are on the Analytics Dashboard, When they request a report on attendees who used discounts, Then the dashboard should display the total number of attendees who redeemed incentives during the event.
Organizers want to compare the effectiveness of different discount offers across multiple events.
Given the event organizers have selected multiple events on the Analytics Dashboard, When they analyze the discount metrics side-by-side, Then they should see a comparative evaluation of discount effectiveness, including total usage and ticket sales for each event's discount strategy.
Discount Notification System
"As an attendee, I want to receive notifications about my personalized discounts so that I can take advantage of offers before they expire."
Description

The Discount Notification System requirement will allow users to automatically notify targeted attendees of their personalized discounts through email notifications or in-app messages. By integrating with the existing communication tools, this feature will ensure that attendees are informed in real-time about exclusive offers, increasing the likelihood of ticket purchases. Organizers will be able to configure notification settings based on user preferences, maximizing engagement and the effectiveness of incentives. This feature is important to enhance customer experience and promote increased participation in events.

Acceptance Criteria
Discount Notification for Loyal Attendees
Given a loyal attendee who has previously attended three events, when a new event is created with an incentive-based discount, then the attendee should receive an email notification about their personalized discount within 30 minutes of the discount being applied.
Personalized Discount Settings Configuration
Given an event organizer, when they configure the personalized discount settings in the admin panel, then they should be able to select specific engagement levels and set discount percentages for each group of attendees, and these changes should save successfully without errors.
Real-Time Notification Delivery
Given an attendee who is actively using the EventLink app, when a personalized discount is applied and the notification is triggered, then the attendee should receive an in-app message with the discount details within 5 minutes.
Automatic Opt-In for Discount Notifications
Given an attendee who registers for an event, when they complete the registration form, then they should automatically be opted-in to receive discount notifications unless they specifically opt-out during registration.
Tracking Engagement for Discounts
Given an event organizer, when they view the analytics dashboard, then they should see a report of attendees who received discount notifications and the corresponding purchase rates to evaluate the effectiveness of the incentive-based discounts.
Multiple Discounts Notification
Given an attendee eligible for multiple discounts, when they log into the EventLink app, then they should see a summary of all available discounts in a single notification message, with clear instructions on how to redeem each discount.
Failure Handling for Discount Notifications
Given that the email notification service is down, when an automated discount notification attempt is made, then the system should log the error and attempt to resend the notification 30 minutes later, with an alert sent to the administrator regarding the failure.
Discount Redemption Process
"As an attendee, I want a simple process to apply my discounts at checkout, so that I can quickly complete my ticket purchase without any hassle."
Description

The Discount Redemption Process requirement will outline the steps necessary for users to apply their personalized discounts during ticket checkout. This feature will streamline the purchasing process by automatically identifying eligible discounts based on the attendee's engagement profile. Users will be given clear instructions on how to redeem discounts, thereby reducing cart abandonment rates and enhancing the overall purchasing experience. Seamless integration with payment processing systems will ensure that discounts are applied correctly, which is crucial for maintaining user satisfaction and fostering continued engagement with the platform.

Acceptance Criteria
User applies a personalized discount code during the checkout process after selecting their event tickets.
Given the user has a valid personalized discount code, when they enter the discount code at checkout, then the discount amount should be correctly deducted from the total ticket price and displayed on the checkout summary.
A user who has attended previous events logs in to redeem their loyalty discount during ticket purchasing.
Given the user is logged into their account, when they navigate to the ticket purchasing page, then the system should automatically display any applicable loyalty discounts on the ticket options available.
An attendee refers a friend and both of them attempt to buy tickets using the referral discount.
Given the user has successfully referred a friend who registers for the event, when both users attempt to purchase tickets, then both should receive the referral discount applied to their order totals at checkout.
A user attempts to purchase tickets without a valid discount code and finds guidance on redemption.
Given the user is on the checkout page without an applicable discount, when they review the checkout instructions, then they should see a clear message indicating they can check their engagement profile for any available discounts.
A user experiences an error applying a discount during checkout due to a system glitch.
Given the user has entered a valid discount code, when a system error occurs during the application of that discount, then an error message should be prominently displayed, guiding the user on how to resolve the issue or contact support.
The platform needs to ensure that discounts cannot be stacked or applied multiple times.
Given a user has already applied a discount code to their purchase, when they attempt to apply a second code, then the system should prevent the second discount from being applied and notify the user of the policy.

Gamified Ticketing Experience

The Gamified Ticketing Experience transforms the ticket purchasing process into an interactive game-like experience. Attendees can earn points, unlock rewards, and compete for exclusive benefits as they engage with the ticketing process. This exciting feature increases user engagement, making ticket purchasing enjoyable while driving more sales.

Requirements

Dynamic Points System
"As an event attendee, I want to earn points while purchasing tickets so that I can unlock rewards and feel more engaged in the event process."
Description

The Dynamic Points System enables attendees to earn points for engaging with the ticket purchasing process and related activities, such as sharing on social media, referring friends, or participating in event-related quizzes. This requirement focuses on integrating a real-time tracking mechanism that calculates and displays points earned immediately, fostering a competitive spirit and encouraging further participation. The implementation of this system is vital for creating an interactive and enjoyable ticket buying experience while driving engagement and increasing sales through incentives.

Acceptance Criteria
Dynamic Points System allows attendees to earn points for purchasing tickets through the EventLink platform.
Given an attendee purchases a ticket, when the transaction is completed, then the attendee should receive the corresponding points credited to their account immediately.
The Dynamic Points System tracks points earned through social media engagements related to the event, such as shares and likes.
Given an attendee shares the event on social media, when the post is verified by the system, then the attendee should earn bonus points based on the engagement metrics of the post.
The Dynamic Points System enables attendees to earn points for referring friends to purchase tickets.
Given an attendee refers a friend who successfully purchases a ticket, when the friend’s transaction is completed, then the attendee should receive referral points credited to their account automatically.
Dynamic Points System includes a leaderboard feature that displays top points earners among attendees.
Given the leaderboard is generated, when attendees log into their accounts, then they should be able to see their rank and points compared to other attendees in real-time.
Attendees can redeem points for discounts on future ticket purchases or exclusive rewards.
Given an attendee has earned points, when they choose to redeem points at checkout, then the system should apply the corresponding discount or reward to the total purchase amount.
Reward Redemption Platform
"As an event attendee, I want to redeem my points for rewards so that I feel appreciated and motivated to engage further with the ticketing platform."
Description

The Reward Redemption Platform allows users to utilize the points they've accumulated for various benefits, including discounts on future ticket purchases, exclusive access to VIP events, or merchandise. This requirement ensures that there is a seamless integration of the redemption process within the existing platform, enabling users to easily convert their points into tangible rewards. By enhancing the user experience with this feature, we drive ticket sales while creating excitement and incentivizing engagement with the ticketing process.

Acceptance Criteria
User successfully redeems points for a discount on future ticket purchases.
Given that the user has accumulated points, when they select the discount reward option and confirm the redemption, then the points are deducted from their account and the discount is applied to their next ticket purchase.
User receives confirmation of rewards redemption for VIP event access.
Given that the user has enough points for VIP event access, when they request to redeem their points for this reward, then they receive a confirmation email with event details and their points are deducted accordingly.
User navigates the rewards dashboard to check point balance and available rewards.
Given that the user is logged into their account, when they access the rewards dashboard, then they can view their current point balance and a list of all available rewards.
User encounters an error during points redemption process.
Given that there is a system error during the redemption process, when the user attempts to redeem their points, then they see an error message explaining the issue and prompting them to try again later.
User can view and track their rewards usage history.
Given that the user has redeemed points in the past, when they access their rewards usage history, then they can see a detailed list of all past redemptions along with dates and benefits obtained.
User logs in and the system automatically promotes trending rewards based on their points.
Given that the user logs into their account with sufficient points, when they view the homepage, then they see a section highlighting trending rewards that can be redeemed with their current point balance.
Leaderboards and Competitions
"As an event attendee, I want to see a leaderboard displaying my rank so that I can compete with others and feel challenged to earn more points."
Description

The Leaderboards and Competitions feature introduces a competitive element to the ticket purchasing process by displaying user rankings based on points accumulated. This requirement emphasizes the importance of community engagement, by allowing attendees to see how they stack up against others. It will also facilitate organized competitions where users can earn bonus points based on specific challenges or criteria set forth by the event organizers. This gamification aspect enhances user motivation and creates organic excitement around the events.

Acceptance Criteria
Display of User Leaderboards at Event Launch
Given that the leaderboard feature is implemented, when a user accesses the EventLink platform post-launch, then they should be able to view their current ranking based on the points accumulated from ticket purchases and engagement in challenges.
Real-Time Updates to Leaderboard Rankings
Given that users earn points through various actions, when a user participates in a purchase or competition, then their points and ranking should be updated in real-time on the leaderboard.
Access to Leaderboard For All Participants
Given that the leaderboard feature is live, when users navigate to the leaderboard page, then they should be able to see the rankings of all participants and their individual points tallies.
Competitions for Bonus Points
Given that organized competitions are set by event organizers, when a user meets the competition criteria, then they should receive bonus points that reflect immediately on their leaderboard ranking.
User Notification for Leaderboard Changes
Given that user rankings change due to new points earned, when a user's rank changes, then they should receive an immediate notification informing them of their current position and any bonuses earned.
User Engagement with Leaderboard Challenges
Given that challenges are presented to users for bonus points, when a user successfully completes a challenge, then they should receive a confirmation message along with an update to their leaderboard ranking.
Social Media Integration
"As an event attendee, I want to share my achievements and points on social media so that my friends can see how fun the ticket purchasing process is and encourage them to join me."
Description

The Social Media Integration requirement enables attendees to share their ticket purchasing experience and accomplishments on popular social media platforms directly from EventLink. Users can post updates on points earned, rewards unlocked, or their leaderboard status, effectively promoting the event in a fun, engaging manner. This feature aims to enhance user-generated marketing, widening the event’s reach and attracting more attendees through social sharing. The integration should ensure easy connectivity and user privacy while encouraging organic promotion.

Acceptance Criteria
User shares their ticket purchase experience on social media after completing the transaction on EventLink.
Given a user has successfully purchased a ticket, when click on the 'Share' button, then the user should be able to post an update on their preferred social media platform, showcasing the points earned and rewards unlocked.
User receives feedback confirmation after sharing to social media.
Given a user has shared their ticket purchase experience, when the post is successfully made, then the user should see a confirmation message indicating the post was shared successfully.
User privacy settings are respected during the sharing process.
Given a user has specified privacy settings on their social media account, when the user attempts to share their ticket purchase, then only the information allowed by the user's privacy settings should be shared without violating privacy policies.
Users earn points for sharing their ticket purchase on social media.
Given a user shares their ticket purchase on social media, when the post is confirmed to be live, then the user should have points automatically credited to their account based on the sharing activity as defined in the gamified ticketing experience guidelines.
Leaderboard updates reflect social sharing activity.
Given a user shares their ticket purchase experience on social media, when the leaderboard is refreshed, then the user's position should update based on the newly earned points from the sharing activity.
Users can disengage from social sharing at any time.
Given a user is on the post-share confirmation page, when the user opts not to share further updates, then their preference should be saved for future transactions, preventing automatic social sharing.
Multiple social media platforms are supported for sharing.
Given a user is on the sharing interface after a ticket purchase, when the user selects a social media platform to share, then all supported platforms (e.g., Facebook, Twitter, Instagram) should be available and functional for sharing the ticket purchase experience.
User-Friendly Dashboard
"As an event attendee, I want an easy way to view my points and rewards so that I can keep track of my progress and stay engaged with the event."
Description

The User-Friendly Dashboard provides attendees a central location to view their points, rewards, leaderboard standings, and overall engagement with the ticketing process. This comprehensive and intuitive interface allows users to track their achievements, making it easier for them to plan how to earn more points. The dashboard must be visually appealing and easy to navigate to keep users engaged with the gamified experience, ultimately leading to higher ticket sales and participant retention.

Acceptance Criteria
User accesses the User-Friendly Dashboard after purchasing a ticket to view their points and rewards.
Given a user has logged into the EventLink platform and has a purchased ticket, when they navigate to the dashboard, then they should see their current points total, available rewards, and leaderboard standings displayed clearly.
User interacts with the dashboard to track their progress towards earning more points.
Given a user is viewing their dashboard, when they click on the 'Earnings' tab, then they should see a detailed breakdown of how points can be earned, including any activities or events that are currently available for earning points.
User checks their leaderboard standings to see their position relative to other attendees.
Given a user is on their dashboard, when they scroll to the leaderboard section, then they should see their current rank and the ranks of at least the top 10 users in the leaderboard, along with point values next to each username.
User customizes their dashboard view to prioritize certain game elements.
Given a user is on their dashboard, when they select the 'Customize' option, then they should be able to rearrange the components of their dashboard to highlight points, rewards, or the leaderboard based on their preferences.
User reports an issue with the dashboard display on mobile devices.
Given a user accesses the dashboard from a mobile device, when they load the page, then the dashboard should be responsive and all elements should display without overlapping or functional issues.
User receives notifications about new ways to earn points.
Given a user is viewing their dashboard, when new activities are added for earning points, then the user should receive a notification on their dashboard prompting them to check the new opportunities.
User logs out and logs back in to ensure their dashboard data is persistent.
Given a user logs out of the EventLink platform after viewing their dashboard, when they log back in, then they should see the same points, rewards, and leaderboard standings as before they logged out.

Feedback Loop Integration

The Feedback Loop Integration feature collects and analyzes attendee feedback post-event to refine future ticketing strategies and offerings. By utilizing insights from attendees, this feature allows organizers to continually improve their ticket packages and promotional strategies, aligning with audience preferences and increasing satisfaction.

Requirements

Post-Event Survey Automation
"As an event organizer, I want to automate the dispatch of feedback surveys after events so that I can efficiently collect attendee insights and improve future events based on their feedback."
Description

The Post-Event Survey Automation requirement entails developing a seamless system for dispatching automated feedback surveys to attendees immediately following an event. This feature will include customizable surveys to capture various aspects of the attendee experience, including satisfaction, speaker effectiveness, and overall event logistics. By integrating this automation with the backend of EventLink, organizers can collect data efficiently without manual effort, allowing for timely insights into performance. The collected data will feed into analytics tools, providing actionable reports that refine future event strategies, enhance ticket offerings, and improve overall attendee experience.

Acceptance Criteria
Post-event feedback surveys are automatically sent to attendees based on their registration details immediately after the event concludes.
Given an event has concluded, when the event organizer finalizes the event in EventLink, then all registered attendees should receive an automated email with a link to the feedback survey within 30 minutes.
The feedback surveys created for post-event analysis are customizable to capture different aspects of attendee experience.
Given the event organizer is creating a feedback survey, when they select survey questions, then they should be able to add, remove, or modify questions according to various categories such as satisfaction, speaker effectiveness, and logistics.
Attendee responses to feedback surveys are securely collected and stored for analysis.
Given attendees submit their feedback, when they complete the survey, then their responses should be saved in the EventLink database securely and be accessible for reporting purposes without data breaches.
Event organizers can view real-time analytics of collected feedback data.
Given the feedback surveys have been sent out and responses are being collected, when the event organizer accesses the analytics dashboard, then they should see updated reports reflecting respondent satisfaction ratings within 24 hours of survey completion.
The feedback data collected from surveys is used to generate actionable reports.
Given sufficient feedback data has been collected after the event, when the organizer requests a report, then the system should generate a comprehensive report detailing key insights to improve future events and ticket offerings.
EventLink integrates smoothly with existing analytics tools to process feedback data.
Given that EventLink allows third-party analytics integration, when the feedback data is available, then the system should be able to share this data seamlessly with chosen analytics tools for further analysis without error.
Feedback Data Analytics Dashboard
"As an event organizer, I want to access a detailed analytics dashboard that visualizes attendee feedback so that I can identify trends and improve future events effectively."
Description

The Feedback Data Analytics Dashboard requirement focuses on creating a dedicated analytics interface within EventLink that visualizes and interprets the collected attendee feedback data. This dashboard will allow event organizers to access key performance metrics such as Net Promoter Score (NPS), satisfaction ratings, and specific feedback trends. The dashboard will feature customizable filters enabling users to analyze data by event type, date, or demographic factors, facilitating tailored insights. By integrating this feature, EventLink empowers organizers to make informed decisions grounded in real-time feedback, driving continuous improvement in event planning and execution.

Acceptance Criteria
Feedback Data Analytics Dashboard Displays Key Metrics
Given the event organizer has access to the Feedback Data Analytics Dashboard, when they view the dashboard, then it should display key performance metrics including NPS and satisfaction ratings correctly based on collected feedback data.
Customizable Filters for Data Analysis
Given the event organizer can access the Feedback Data Analytics Dashboard, when they apply filters for event type, date, or demographic factors, then the data displayed should update accordingly to reflect the applied filters accurately.
Real-Time Feedback Trend Visualization
Given the event organizer is using the Feedback Data Analytics Dashboard, when they select the feedback trends view, then the dashboard should visualize trends over time using graphs or charts without delay.
Export Data Feature Functionality
Given the event organizer wants to analyze feedback offline, when they use the export feature on the Feedback Data Analytics Dashboard, then the data should be exported accurately in a selectable format (CSV, Excel) without losing any data integrity.
User Permissions for Dashboard Access
Given that the event manager needs to collaborate with team members, when they set user permissions for the Feedback Data Analytics Dashboard, then team members should only access the dashboard functionalities as per their assigned roles.
Integration with Email Marketing Tools for Follow-ups
Given the event organizer wants to follow up with attendees based on feedback insights, when the organizer selects the attendees from the dashboard, then the dashboard should provide options to integrate with email marketing tools for sending follow-up communications.
Customizable Feedback Templates
"As an event organizer, I want to create customizable feedback survey templates so that I can collect focused and relevant feedback for each of my events."
Description

The Customizable Feedback Templates requirement allows event organizers to design and implement tailored feedback survey templates that suit their unique event requirements. This feature would enable users to select from various question types, layouts, and branding elements to create compelling and relevant surveys. Furthermore, templates can be saved for reuse in future events, streamlining the feedback collection process. By incorporating this functionality, EventLink enhances flexibility, enabling organizers to gather specific insights that align with their event goals.

Acceptance Criteria
Event organizers want to create a feedback survey template tailored for their annual conference. They access the Customizable Feedback Templates feature to select question types, layouts, and branding elements that align with their event’s theme.
Given an event organizer is logged into their EventLink account, when they navigate to the feedback template section, then they should be able to choose from at least 5 different question types and 3 layout designs, and save their customized template successfully.
After designing a feedback survey template for a fundraising event, the event organizer needs to reuse this template for future events. They will access the saved templates section to retrieve their previously created survey.
Given an event organizer has previously created and saved a feedback template, when they go to the saved templates section, then they should be able to view all previously saved templates and select one to edit for a new event.
An event organizer is updating their feedback survey template for an upcoming workshop. They want to ensure the branding elements reflect their organization’s logo and color scheme before sending it out to attendees.
Given an organizer is editing a feedback template, when they upload their organization’s logo and select their color scheme, then the template should display the logo correctly and reflect the color scheme throughout the survey layout.
After creating a feedback survey template, the event organizer wants to share it with team members for review before sending it out to attendees.
Given an event organizer has created a feedback template, when they select the share option, then they should be able to send an invitation to at least 3 team members to collaborate on editing the template.
The event organizer wants to evaluate the effectiveness of different question types in the feedback surveys by analyzing data collected from past events.
Given an event organizer has access to past event feedback data, when they review feedback results filtered by question type, then they should be able to see the average satisfaction ratings for each question type reported in a clear and actionable format.
Real-Time Feedback Monitoring
"As an event organizer, I want to monitor attendee feedback in real-time so that I can address any concerns promptly and improve the event experience on the fly."
Description

The Real-Time Feedback Monitoring requirement is designed to provide event organizers with live updates on attendee feedback as it is collected post-event. This feature will integrate with the feedback survey system to deliver instant notifications and summaries of attendee responses. Organizers can monitor satisfaction levels, respond promptly to any concerns raised, and make immediate adjustments to on-site logistics if necessary, thus enhancing the overall attendee experience. This capability fosters a proactive engagement strategy that highlights organizer responsiveness to attendee needs.

Acceptance Criteria
Real-Time Feedback Monitoring for Event Organizers during a Live Event
Given an event is ongoing, when attendees submit feedback through the survey system, then event organizers should receive real-time notifications with a summary of responses within 5 minutes.
Feedback Response Capability Post Event
Given real-time feedback is available, when an organizer reviews feedback indicating a concern, then they should be able to respond to the attendee within 10 minutes.
Satisfaction Level Monitoring during the Event
Given the feedback survey is actively collecting responses, when organizers access the dashboard, then they should see live updates of satisfaction levels visualized in graphical format updated every 5 minutes.
Immediate Adjustment of Logistics Based on Feedback
Given attendee feedback indicating dissatisfaction with a specific aspect of the event, when organizers receive that feedback, then they should have the capability to make logistical adjustments on-site within 15 minutes.
Historical Data Access for Feedback Trends
Given previous events have feedback data collected, when organizers access the feedback loop integration, then they should be able to view historical feedback trends and insights for the past 5 events to inform future decision-making.
Feedback Incentive Program
"As an event organizer, I want to implement a feedback incentive program so that I can encourage more attendees to provide feedback and increase response rates."
Description

The Feedback Incentive Program requirement aims to establish a system where attendees are rewarded for providing feedback on events. This could include the integration of discount codes, loyalty points, or exclusive content that incentivizes attendees to fill out surveys. By implementing this feature, EventLink can significantly increase survey response rates, thereby providing organizers with more comprehensive data to understand attendee preferences and satisfaction, ultimately leading to better event planning and offerings.

Acceptance Criteria
Feedback Incentive Program Activation
Given an attendee has completed the post-event feedback survey, when the survey is submitted, then the attendee should receive a discount code via email within 24 hours.
Loyalty Points Accumulation
Given an attendee submits their feedback survey, when the submission is successful, then the attendee's loyalty points should be updated in their account reflecting the new points awarded.
Exclusive Content Availability
Given that an attendee has provided feedback post-event, when they check their email, then they should receive access to exclusive content based on the feedback provided.
Feedback Survey Submission Confirmation
Given an attendee completes the feedback survey, when they submit it, then they should see a confirmation message on the screen indicating successful submission.
Survey Response Rate Tracking
Given a specific event, when the feedback survey is distributed, then the response rate should be tracked and reported in the admin dashboard within 48 hours after the event.

Group Purchase Discounts

The Group Purchase Discounts feature automatically applies price reductions for bulk ticket purchases, encouraging attendees to buy tickets as a group. This benefit not only fosters community engagement but also increases attendance rates, allowing users to attract larger groups to their events.

Requirements

Group Pricing Structure
"As an event organizer, I want to offer discounts for group ticket purchases so that I can encourage more attendees to buy tickets as a group and enhance community engagement."
Description

The Group Pricing Structure requirement involves implementing a dynamic pricing model that allows the system to automatically calculate and apply discounts for bulk ticket purchases. This feature should include a flexible configuration to define discount tiers based on the number of tickets purchased, ensuring that users can customize offers for their events. Integrating this pricing structure into the existing registration and ticketing systems will streamline the purchasing process, enhance user experience, and encourage larger group attendance, ultimately driving higher ticket sales and fostering community building at events.

Acceptance Criteria
A corporate event organizer wants to sell tickets for a conference that has different pricing tiers for bulk purchases. A group of five attendees decides to purchase tickets together.
Given that the group is purchasing 5 tickets, when they proceed to checkout, then the total discount applied should reflect the defined rate for 5 tickets in the group pricing structure.
An event manager is setting up a fundraising event for a non-profit organization and needs to configure group discounts for different ticket tiers based on varying group sizes.
Given that the event manager wants to configure discount tiers for groups of 10, 20, and 50 tickets, when they save the pricing structure, then the system should allow only valid discount rates to be saved and provide a confirmation message that the configuration was successful.
A user is purchasing tickets for a concert and wants to ensure they receive the correct discount for their bulk purchase of 15 tickets.
Given that the user is purchasing 15 tickets, when they reach the payment page, then the total amount charged should accurately reflect the 15-ticket discount tier applied, showing a breakdown of the original and discounted price.
An organizer is reviewing the ticket sales page to see if the group pricing discounts are clearly displayed to potential buyers before purchase.
Given that the event details page is loaded, when a user views the ticket options, then the group discount tiers should be prominently displayed alongside the ticket prices to facilitate informed purchasing decisions.
A small business is hosting a workshop and wants to see how group purchases of tickets affect overall revenue using the built-in analytics.
Given that the small business has sold multiple tickets in various quantities, when they access the real-time analytics report, then it should show a detailed revenue breakdown that includes group ticket purchases and the applied discounts.
Discount Display Indicators
"As a potential attendee, I want to see clear indications of group purchase discounts while buying tickets so that I can understand the savings and make informed decisions to attend with friends or colleagues."
Description

The Discount Display Indicators requirement is designed to ensure that any applicable group discounts are clearly communicated to users during the ticket purchasing process. This feature should include visual cues, such as badges or highlighted pricing, that indicate the discount amount and savings for group purchases. By making this information prominent and easily accessible, users will be more likely to take advantage of the group pricing offers, which increases user satisfaction and overall ticket sales.

Acceptance Criteria
User is on the ticket purchasing page and navigates to a specific event. The page should display all relevant pricing options, including any applicable group discounts clearly visible next to individual ticket prices.
Given the user is on the ticket purchasing page, when they select an event with group discounts, then the pricing should display a badge indicating the group discount percentage and total savings next to the regular price.
A user decides to purchase tickets for a large group and adds tickets to their cart. They should be able to view a summary of applicable discounts before finalizing the purchase.
Given the user has selected multiple tickets for purchase, when they view the cart summary, then the cart must clearly display the group discount applied and the total amount saved due to the discount.
As a user interacts with the ticket selection process, the presence of discounts should be clear and intuitive, aiding decision-making for group ticket purchases without confusion.
Given the user is selecting tickets, when they hover over the discounted price, then a tooltip should appear detailing the discount conditions and total savings for clarity.
A user revisits the event's ticket purchasing page after a period of time. The page should reflect any changes in group discount rates or ticket pricing since their last visit.
Given the user returns to the ticket purchasing page, when they refresh or revisit the page, then the displayed group discounts should be up-to-date and accurately reflect any promotional changes.
The event organizer wants to promote group ticket sales through social media platforms. The discount indicators should be visually appealing and shareable.
Given the event organizer creates a post for social media, when the post includes a link to the ticket purchase page, then the shared link should display imagery that highlights the group discount and its benefits.
After purchasing group tickets, the user should receive a confirmation email that reiterates the details of their purchase, including the applied discounts.
Given the user completes their ticket purchase, when they receive a confirmation email, then the email must specify the number of tickets bought, the group discount applied, and the total price paid after discount.
Admin Control for Discount Configuration
"As an event administrator, I want to configure group purchase discounts for my events so that I can customize offerings based on my target audience and increase ticket sales."
Description

The Admin Control for Discount Configuration requirement gives event organizers the capability to set, modify, and manage group discount parameters from their dashboard. This should include options to define discount percentages based on ticket quantities, set promotional timelines, and restrict discounts to specific event categories. This functionality will empower users to tailor their ticketing strategies to better fit their audience and streamline their promotional efforts, making it easier to maximize attendance at their events.

Acceptance Criteria
Admin Configures Discount for Early Bird Registration
Given an admin user is logged into the EventLink dashboard, when they navigate to the Discount Configuration section and set a group discount of 20% for purchases of 10 or more tickets, and specify that this discount is valid from 30 days prior to the event start date, then the system should reflect the correct discount details and promotional timeline.
Admin Modifies Existing Group Discount
Given an admin user has previously set a 15% discount for group purchases of 5 to 9 tickets, when they modify this discount to 10% and adjust the ticket quantity to 6 to 8 tickets, then the system should successfully update the discount parameters without errors or data loss.
Admin Restricts Discount to Specific Event Category
Given an admin user is in the process of setting up group discounts, when they designate that a 25% discount only applies to 'Corporate Events', then the system should restrict the discount application to only those events categorized as 'Corporate Events' during ticket purchases.
Admin Verifies Discount is Applied at Checkout
Given a user is purchasing tickets for a specific event, when they select 15 tickets and the event has a group discount of 30% set up, then the total cost at checkout should reflect the discounted price appropriately calculated based on the group discount criteria.
Admin Reviews Discount Usage Reports
Given the discount configuration is live, when the admin accesses the reports section, then they should be able to view metrics indicating how many tickets were sold using the group discount and the total revenue generated from these tickets.
Admin Sets Multiple Discounts for Different Ticket Types
Given an admin user wants to provide discounts for both standard and VIP ticket types, when they successfully configure a 10% discount for standard tickets and a 20% discount for VIP tickets, then both discount rules should be accurately saved and applied during ticket checkout based on type selection.
Analytics for Group Sales
"As an event organizer, I want to view analytics on group ticket sales so that I can evaluate the impact of my pricing strategies and plan future events effectively."
Description

The Analytics for Group Sales requirement focuses on providing event organizers with insights and reports regarding bulk ticket purchases. This feature will include metrics such as the total number of group tickets sold, revenue generated from group discounts, and trends over time. By analyzing this data, event organizers can assess the effectiveness of their group discount strategies and make informed decisions for future events, enhancing the overall planning process and ticketing effectiveness.

Acceptance Criteria
Group ticket sales during a promotional event where organizers expect high volume purchases from businesses for their employees.
Given the event organizer accesses the analytics dashboard, When they select the timeframe for the upcoming promotional event, Then the dashboard should display the total number of group tickets sold, revenue generated from group discounts, and trends compared to previous events.
Analyzing ticket sales data for a past event with significant group purchases to assess the success of the group discount strategy.
Given the event organizer navigates to past event analytics, When they filter by group ticket sales, Then the report should generate data showing total group tickets sold, revenue from discounts applied, and a comparison of attendance rates with non-group purchase events.
Event organizers using analytics to plan future events based on past group ticket sales performance.
Given the event organizer reviews the analytics for previous events, When they analyze the date ranges for group ticket sales trends, Then they should be able to identify peak purchasing periods and adjust their marketing strategies accordingly.
The event organizer wants to send a report of group sales performance to stakeholders.
Given the event organizer generates a group sales report, When they select the stakeholders to receive the report and hit send, Then all selected stakeholders should receive the report via email with metrics related to group ticket sales.
During a conference where multiple group purchases are made simultaneously, organizers need to track real-time sales analytics.
Given the event is ongoing, When the organizer accesses the real-time analytics dashboard, Then they should see updated metrics reflecting the total group tickets sold and revenue generated as purchases are made.
Evaluating the effectiveness of group discounts to determine adjustments for the next event.
Given the event organizer inputs the discount percentages and ticket prices for the next event, When they access comparative analytics from past events, Then predictions on expected revenue should be generated based on prior group sales statistics.
Notification System for Group Discounts
"As a user, I want to receive notifications about group purchase discounts so that I can take advantage of savings when attending events with my friends or colleagues."
Description

The Notification System for Group Discounts requirement will involve implementing automated communications that inform potential attendees about available group discounts. This can include emails, SMS alerts, or in-app notifications to encourage group purchases. By proactively reaching out to potential attendees, the system will enhance awareness of group discount opportunities, drive ticket sales, and ultimately foster larger event participation.

Acceptance Criteria
Group Purchase Discount Notification for Corporate Event
Given that a corporate event is scheduled and group discounts are available, when a potential attendee visits the event page, then they should receive a pop-up notification informing them about the group discount offer.
Email Alerts for Group Discounts
Given that a user has opted in for notifications, when group discounts are activated for an event, then an email should be sent to the user detailing the discount percentage and terms of use within 24 hours of activation.
SMS Notification for Last-Minute Discounts
Given that an event is approaching and group discounts are still available, when the event is 7 days away, then an SMS notification should be sent to all potential attendees alerting them of the group discount opportunity.
In-App Notification of Group Discounts
Given that a user is logged into the EventLink app, when the event's group discount period starts, then an in-app notification should appear on the user’s dashboard highlighting the available discount.
Social Media Promotion of Group Discounts
Given that group discounts are available, when the event organizers use the platform's social media integration, then posts should automatically include details about the group discount and a call-to-action for attending as a group.
Feedback Collection after Notifications
Given that notifications for group discounts have been sent, when users receive them, then a feedback form should be presented to gauge their interest in group purchases and effectiveness of the notification.
Tracking Notification Engagement Metrics
Given that notifications for group discounts have been sent, when assessing the effectiveness, then a report should be generated showing open rates, click-through rates, and conversion rates for group ticket purchases within one week of the notification.

AI-Driven Ticket Alerts

AI-Driven Ticket Alerts notify attendees of ticket availability, price drops, or special promotions based on their preferences and behaviors. This proactive engagement ensures that potential attendees never miss out on opportunities, enhancing the likelihood of conversions and creating a sense of urgency.

Requirements

Personalized Ticket Notifications
"As an event attendee, I want to receive personalized alerts about ticket availability and promotions, so that I can make timely decisions about my event participation."
Description

This requirement involves implementing a system that utilizes AI algorithms to analyze user preferences and behaviors to send personalized notifications regarding ticket availability, price changes, and promotional offers. By tailoring alerts to match individual interests, this feature enhances the overall user experience, leading to higher conversion rates as attendees are promptly informed about events they are likely to attend. Additionally, this requirement supports integration with the existing EventLink platform, ensuring that notifications can be seamlessly delivered through email, SMS, or push notifications, thereby maximizing outreach and engagement.

Acceptance Criteria
As an attendee, I want to receive personalized ticket notifications based on my past event preferences and interactions, so that I can stay informed about events that interest me.
Given that the attendee has created a user profile and specified their preferences, when a new event matches these preferences, then the attendee receives a notification via their chosen communication method (email, SMS, or push notification) within 5 minutes of the ticket release.
As an user, I want to receive alerts for price drops on tickets I previously showed interest in, so I don't miss out on events due to cost.
Given that the user has expressed interest in specific events, when a price drop occurs for any of those tickets, then the user should receive an immediate notification detailing the new price and a direct link to purchase.
As an event organizer, I want to ensure that personalized notifications can be segmented based on user behavior and preferences, so I can optimize engagement and ticket sales.
Given that the system has data on user preferences and ticket availability, when a promotion is applied to a specific category of events, then all users who fit that category should receive alerts about the promotion within 10 minutes.
As an attendee, I want to opt-in or opt-out of specific types of notifications easily, so I can control the information I receive without getting overwhelmed.
Given that the attendee is in their user profile settings, when they choose to opt-in or opt-out of certain notification types (availability, price drop, promotions), then they should receive a confirmation of the change, and the system should honor these preferences immediately for future notifications.
As an attendee, I want to receive reminders about upcoming events for which I have purchased tickets, so I am more likely to attend the event.
Given that the attendee has purchased a ticket for an event, when the event date approaches (24 hours prior), then the attendee should receive a reminder notification that includes event details and location.
As an admin, I want to view analytics on notification engagement rates, so I can assess the effectiveness of personalized alerts.
Given that the admin accesses the analytics dashboard, when looking at the notification engagement metrics, then they should see data on open rates, click-through rates, and conversion rates for each type of notification over a designated time frame.
Behavioral Analytics Integration
"As a product manager, I want to leverage user behavior data to inform our ticket alert system, so that we can increase user engagement and conversion rates for event tickets."
Description

This requirement focuses on integrating a behavioral analytics system that tracks user interactions with the EventLink platform. By collecting and analyzing data such as browsing history, session durations, and interaction patterns, the system can better understand user preferences. This data will directly inform the AI-Driven Ticket Alerts feature, allowing for more effective and targeted notifications. The integration of this analytical tool enhances the platform's ability to deliver relevant content and maintain engagement with potential attendees, contributing to improved conversion rates across events.

Acceptance Criteria
AI-Driven Ticket Alerts users receive notifications based on their preferences after attending a previous event.
Given a user has attended an event, When ticket availability changes for similar events, Then the user receives a notification alerting them of this change.
Users are able to set and update their personal preferences for ticket alerts within their profile.
Given a user is on their profile settings page, When they update their ticket alert preferences, Then the system saves the new preferences and reflects them in the alerts.
The analytics system accurately tracks user interactions on the platform to inform targeted alerts.
Given a user interacts with the platform, When the interaction data is collected, Then the behavioral analytics system captures and stores the browsing history, session durations, and interaction patterns.
Users receive alerts for price drops based on their previously tracked behaviors and interests.
Given a user's tracked behavior indicates interest in a specific event, When the ticket price drops, Then the user receives an alert notification of the price reduction.
The system provides users with analytics on how many alerts led to ticket purchases.
Given a user has received multiple alerts, When they view their purchase history, Then they should see a summary of how many tickets were purchased as a result of the alerts.
The AI-Driven Ticket Alerts are regularly reassessed for accuracy based on user engagement.
Given that ticket alerts are being sent, When user engagement metrics are analyzed, Then the accuracy and effectiveness of the alerts are reported and can be adjusted accordingly.
The system provides a feedback option for users to evaluate ticket alert relevance.
Given a user receives a ticket alert, When they provide feedback on the alert's relevance, Then that feedback is recorded and considered in future alert algorithms.
Multi-Channel Notification System
"As an event attendee, I want to choose how I receive ticket alerts (email, SMS, or app notification), so that I can stay informed in a manner that suits my preferences."
Description

This requirement entails developing a multi-channel notification system that ensures attendees receive AI-driven ticket alerts via various communication channels, including email, SMS, and mobile app push notifications. This approach enhances the likelihood that users will notice and act on alerts, as it accommodates different user preferences for receiving information. Additionally, it will require establishing a user preference center within the EventLink platform, allowing users to customize their notification settings for an optimized engagement experience.

Acceptance Criteria
User subscribes to ticket alerts through the EventLink platform.
Given a user has an EventLink account, when they select their preferred notification channels (email, SMS, mobile app), then the system must save their preferences and successfully send test notifications via each selected channel.
User receives a notification about a ticket price drop.
Given a user has opted in to receive price drop alerts, when a ticket price drops for an event they are interested in, then they should receive a notification via their selected channels within 5 minutes of the price change.
User customizes their notification settings in the User Preference Center.
Given a user accesses the User Preference Center and changes their notification settings, when they save their changes, then the system must confirm the changes and ensure notifications are sent according to the new preferences immediately thereafter.
User receives notifications about special promotions for events they follow.
Given a user is following specific events, when a special promotion is available, then the user receives a notification regarding the promotion regardless of their channel preferences, ensuring it reaches them in at least one of their selected communication channels.
User checks their notification history.
Given a user is logged into their EventLink account, when they navigate to their notification history, then they must be able to see a log of all notifications sent, including timestamps and content previews, for the past 30 days.
Managing notifications for multiple events.
Given a user has registered for multiple events, when they receive alerts, then the system must categorize alerts by event and ensure users can easily filter or view alerts related to specific events based on their settings.
Urgency Indicator on Alerts
"As an event attendee, I want to see urgency indicators on ticket alerts, so that I can be motivated to purchase tickets before they sell out or prices increase."
Description

This requirement introduces an urgency indicator within ticket alerts to create a sense of scarcity, prompting attendees to act quickly. The indicator will display messages like 'Limited Availability' or 'Price Drops Ending Soon', leveraging psychological triggers to encourage immediate action. Implementing this feature not only enhances the effectiveness of the ticket alerts but also helps drive conversions by instilling urgency in a competitive event landscape. This requirement will require close coordination with the AI alert system to dynamically update alerts based on changing ticket availability and pricing statuses.

Acceptance Criteria
Notification of Limited Availability on High-Demand Tickets
Given an attendee has expressed interest in a specific event, When the ticket availability drops below 20%, Then the attendee receives a ticket alert with a 'Limited Availability' urgency indicator.
Price Drop Alert for Returning Users
Given a user has previously viewed tickets for an event, When the ticket price drops by 15% or more, Then the user is notified with a 'Price Drops Ending Soon' urgency indicator in their ticket alert.
Dynamic Updates Based on Availability Changes
Given that ticket availability changes, When a ticket alert is triggered, Then the urgency indicator is updated in real-time to reflect the current status (e.g., 'Only 5 Tickets Left').
Targeted Alerts Based on User Preferences
Given an attendee has selected preferences for event types and pricing, When tickets that match the criteria become available, Then the user receives an alert with an appropriate urgency indicator to encourage timely purchase.
Multiple Alerts for Different Events
Given a user is interested in several events, When any of those events experience a price drop or limited availability, Then the user receives separate and timely alerts for each event with corresponding urgency indicators.
Testing Urgency Indicator Visibility in Alerts
Given the urgency indicator is implemented in ticket alerts, When an attendee views the alert, Then the indicator must be easily visible and distinguishable from other alert content.
Analytics Tracking for Urgency Indicator Effectiveness
Given that the urgency indicator is live, When analytics data is collected, Then the system should report an increase in ticket purchases attributed to the urgency indicators in alerts.
Feedback Loop for Improvements
"As a product user, I want to provide feedback on the ticket alerts I receive, so that my preferences can help improve the quality of notifications for myself and others."
Description

This requirement establishes a feedback loop that collects user responses regarding the AI-Driven Ticket Alerts. Users will have the opportunity to provide feedback on the relevance and effectiveness of the alerts they receive. This information will be utilized to continuously refine and enhance the AI algorithms, ensuring that the notifications remain useful and aligned with user preferences. As a result, this requirement fosters a user-centric approach to product improvement, strengthening user satisfaction and engagement over time.

Acceptance Criteria
User submits feedback after receiving an AI-Driven Ticket Alert about a price drop.
Given the user has received a ticket alert, when they click on the feedback link, then they should be able to submit their insights about the alert's relevance and effectiveness successfully.
Users receive a follow-up notification asking for their feedback on the AI-Driven Ticket Alerts they received in the past month.
Given users have received AI-Driven Ticket Alerts over the last month, when the follow-up notification is sent, then at least 30% of users should respond with feedback.
Admin reviews the collected feedback from users on AI-Driven Ticket Alerts.
Given that feedback has been collected, when the admin accesses the feedback dashboard, then they should see organized data regarding user responses related to alert relevance and effectiveness with actionable insights.
Users are notified through a survey after providing feedback, ensuring the feedback loop is complete.
Given a user submits feedback, when they submit the survey, then they should receive a confirmation message that their feedback has been recorded and the feedback loop is closed.
Monitoring the changes in user engagement after AI-Driven Ticket Alerts have been refined based on feedback.
Given that users have provided feedback, when adjustments to the AI algorithms are made, then user engagement metrics should show at least a 15% improvement in alert interaction rates within three months.
Users can opt out of receiving future AI-Driven Ticket Alerts if they choose to.
Given users have received an alert, when they choose to opt out of future alerts, then their preferences should be updated successfully, and they should no longer receive future notifications.
Users have the ability to rate the relevance of the AI-Driven Ticket Alerts they receive.
Given a user receives an alert, when they rate the alert's relevance on a scale of 1-5, then their rating should be recorded accurately in the feedback database.

Green Vendor Directory

The Green Vendor Directory provides a curated list of eco-friendly suppliers and service providers, enabling event planners to easily find and connect with vendors who prioritize sustainability. This feature simplifies the vendor selection process, ensuring that organizers can choose partners that align with their commitment to the environment, ultimately enhancing the sustainability of their events.

Requirements

Vendor Search Functionality
"As an event planner, I want to search for eco-friendly vendors by specific criteria so that I can easily find the right partners who align with my sustainability goals."
Description

The Vendor Search Functionality allows users to filter and search for environmentally friendly vendors based on various criteria, such as location, service type, and certifications. This feature will enable event planners to efficiently identify suitable vendors who meet their sustainability criteria. By integrating advanced search algorithms and an intuitive user interface, this functionality will enhance user experience and facilitate quicker decision-making, ultimately leading to more sustainable event choices.

Acceptance Criteria
User searches for eco-friendly caterers within 50 miles of their event location.
Given the user is on the Green Vendor Directory, when they enter 'catering' in the service type filter and '50 miles' in the distance filter, then they should see a list of eco-friendly caterers that meet the criteria.
User applies multiple filters to narrow down vendor search results.
Given the user is on the Green Vendor Directory, when they select filters for service type, location, and additional certifications, then the search results should only display vendors that meet all selected criteria without any irrelevant results.
User searches for vendors with specific sustainability certifications.
Given the user is on the Green Vendor Directory, when they select a sustainability certification from the filter options, then the results should only show vendors that hold that specific certification and are available for booking.
User refreshes the search results after clearing filters.
Given the user applied filters to the vendor search, when they click the 'Clear Filters' button, then the search results should reset and display all available eco-friendly vendors without filters applied.
User views detailed profiles of the filtered vendors.
Given the user has performed a search and sees vendor listings, when they click on a vendor's name, then they should be taken to a page displaying detailed information about that vendor, including services offered, certifications, and customer reviews.
User receives search result suggestions based on their input.
Given the user is typing in the search bar for vendors, when they start inputting characters, then a dropdown should appear with suggested vendor names and categories that match their input.
User Ratings and Reviews
"As an event planner, I want to read reviews and ratings of vendors from other users so that I can make informed decisions based on real experiences."
Description

The User Ratings and Reviews feature permits users to leave feedback for vendors they have previously worked with, fostering a community-driven space for sharing experiences. This mechanism not only builds trust among users but also helps vendors improve their services based on real user input. By displaying average ratings and detailed reviews prominently, this feature encourages transparency and informs decision-making for potential clients.

Acceptance Criteria
User submits a review for a vendor after utilizing their services for an event.
Given a user is logged into the EventLink platform, When they navigate to the Green Vendor Directory, select a vendor, and click on the 'Leave a Review' button, Then the system should allow the user to submit a rating (1-5 stars) and a text review, which should be saved in the database and associated with the selected vendor.
A user views the average rating and reviews for a vendor in the Green Vendor Directory.
Given a user is browsing the Green Vendor Directory, When they select a vendor from the list, Then the system should display the vendor's average rating (calculated from all user reviews) and the most recent reviews, correctly updated in real-time.
Vendors receive notifications when new reviews are posted about their services.
Given a vendor has an account on EventLink, When a review is submitted for their services, Then the vendor should receive a notification via email and in-app pop-up alerting them of the new review and its content.
Users can filter vendors based on ratings in the Green Vendor Directory.
Given a user is on the Green Vendor Directory page, When they apply a filter for vendors with a minimum rating of 4 stars, Then the system should display only the vendors that meet or exceed this rating in the search results.
Users can edit or delete their previously submitted reviews.
Given a user has previously submitted a review, When they navigate to their review history and select a specific review, Then the system should allow them to edit the content of the review or delete it entirely, ensuring the changes are reflected in real-time.
Potential clients can easily recognize frequently reviewed and high-rated vendors.
Given the vendor is listed in the Green Vendor Directory, When they have been reviewed by at least 10 users and have an average rating of 4.5 or higher, Then the system should display a 'Top Rated' badge next to the vendor's name in the directory.
Users can see a summary of all reviews left for a vendor at a glance.
Given a user views a vendor's profile in the Green Vendor Directory, When they check the reviews section, Then the system should present a summary that includes the total number of reviews, average rating, and a snippet of the most recent review for quick reference.
Vendor Contact & Communication Tool
"As an event planner, I want to communicate directly with potential vendors through a messaging system so that I can quickly discuss services and pricing without switching platforms."
Description

The Vendor Contact & Communication Tool provides a built-in messaging system that allows event planners to communicate directly with potential vendors. This feature simplifies the initial outreach and facilitates discussions regarding services, pricing, and collaboration possibilities. By allowing users to engage with vendors without leaving the platform, it streamlines the vendor selection process and enhances user convenience and interaction.

Acceptance Criteria
Vendor Selection Communication Process
Given an event planner accessing the Green Vendor Directory, when they select a vendor and initiate communication, then they should be able to send a message directly through the Vendor Contact & Communication Tool, and the vendor should receive the message immediately.
Follow-up Communication Functionality
Given that an event planner has previously communicated with a vendor, when they revisit the Vendor Contact & Communication Tool, then they should be able to view the history of messages exchanged with that vendor and send follow-up messages without losing context.
Real-time Notification for Vendors
Given a vendor has received a message from an event planner, when the vendor logs in to the EventLink platform, then they should receive a real-time notification that a new message is waiting to be read.
Availability Status Indicator
Given that a vendor is available or unavailable for interaction, when an event planner views the vendor’s profile on the Green Vendor Directory, then the availability status should be clearly indicated (e.g., online/offline) to inform the planner before initiating contact.
Integration with Calendar for Scheduling
Given that an event planner wants to schedule a meeting with a vendor, when they use the Vendor Contact & Communication Tool, then they should have the option to send calendar invites directly through the message interface, ensuring all parties can manage their schedules effectively.
Message Sent Confirmation
Given that an event planner sends a message to a vendor through the Vendor Contact & Communication Tool, when the message is successfully sent, then there should be a confirmation notification indicating the message has been sent and is in the vendor's inbox.
Search Functionality Within Messages
Given an event planner has engaged in multiple conversations with various vendors, when they use the search feature within the Vendor Contact & Communication Tool, then they should be able to find specific messages based on keywords or vendor names efficiently.
Sustainability Certification Badges
"As an event planner, I want to see which vendors have sustainability certifications so that I can easily select those who meet high environmental standards."
Description

The Sustainability Certification Badges feature highlights vendors who possess verifiable environmental certifications. By displaying badges next to vendor listings, this feature provides instant recognition of vendors who meet stringent sustainability standards. This not only boosts the credibility of certified vendors but also guides event planners towards making responsible choices that align with their environmental commitments.

Acceptance Criteria
Vendor Listing with Certification Badges Displayed
Given a vendor with a valid sustainability certification, when a user views the vendor's profile, then the corresponding sustainability certification badge should be visible next to the vendor's name.
Filtering Vendors by Certification
Given the Green Vendor Directory, when a user filters vendors based on sustainability certification, then only vendors with a valid certification badge should be displayed in the search results.
User Feedback on Certification Badges
Given a vendor with a displayed sustainability certification badge, when a user clicks on the badge, then a pop-up should appear explaining the certification and its significance.
Multiple Certifications for a Single Vendor
Given a vendor with multiple sustainability certifications, when a user views the vendor's profile, then all applicable certification badges should be displayed in a clear and organized manner.
Verification of Certification Badge Validity
Given a vendor listed with a sustainability certification badge, when the system checks the vendor's certification status, then the badge should only be displayed if the certification is currently valid and recognized.
Reporting Incorrect Badge Information
Given a user who notices incorrect badge information displayed for a vendor, when the user submits a report through the platform, then the system should log the report for review and notify the user of the outcome within 5 business days.
Analytics on Vendor Certification Impact
Given the usage of the Green Vendor Directory, when an administrator reviews analytics, then the data should reflect the number of users who filtered or selected vendors based on certification badges, helping to measure the impact of the feature.
Integration with Event Planning Dashboard
"As an event planner, I want to integrate my chosen vendors into my event planning dashboard so that I can manage all aspects of my event in a single interface."
Description

The Integration with Event Planning Dashboard will allow users to seamlessly incorporate chosen vendors into their event workflows. By linking the vendor directory directly with the event planning tools, this feature will enable users to manage vendor contracts, payments, and schedules all in one place. This integration will streamline the planning process and enhance overall event management efficiency.

Acceptance Criteria
Vendor selection process using the Green Vendor Directory within the Event Planning Dashboard
Given that the user is in the Event Planning Dashboard, When they access the Green Vendor Directory and select a vendor, Then the selected vendor should be added to the event workflow automatically with all relevant details populated.
Managing vendor contracts directly from the Event Planning Dashboard
Given that the user has added a vendor to their event workflow, When they navigate to the vendor's contract section, Then they should be able to view, edit, and save contract details without any errors.
Processing payments for vendors through the Event Planning Dashboard
Given that the user has an active vendor contract, When they initiate a payment transaction from the vendor’s payment terms section, Then the payment should be processed successfully, and a confirmation receipt should be generated.
Scheduling vendor services through the Event Planning Dashboard
Given that the user has multiple vendors added to the event, When they schedule services through the timeline feature, Then all scheduled services and their timings should be accurately displayed on the event calendar.
Accessing real-time analytics of vendor performance post-event
Given that the event has been completed, When the user analyzes vendor performance through the reporting tool in the Event Planning Dashboard, Then the report should reflect accurate metrics such as cost, efficiency, and attendee feedback.
Integrating communication tools for vendor coordination through the Event Planning Dashboard
Given that the user has selected a vendor, When they use the built-in communication tools to contact the vendor, Then the communication history should be logged and easily accessible within the event workflow.
Ensuring the Green Vendor Directory is regularly updated with new vendors
Given that new eco-friendly vendors are available, When the user accesses the Green Vendor Directory, Then the directory should reflect the latest vendor additions and updates.
Real-Time Availability Check
"As an event planner, I want to check vendors' availability in real-time so that I can quickly confirm their services for my event date."
Description

The Real-Time Availability Check function will allow event planners to see if selected vendors are available during specific event dates. This feature minimizes the back-and-forth communication and speeds up the vendor selection process by providing clarity on availability instantly. It ensures that planners can secure the necessary services without delays, enhancing planning efficiency.

Acceptance Criteria
Event planner checks the availability of a green vendor for a corporate event scheduled on a specific date.
Given that the event planner selects a vendor and inputs the event date, when the check for availability is performed, then the system should display 'Available' or 'Not Available' within 5 seconds.
An event planner attempts to reserve a green vendor who is marked as available for their event.
Given that a vendor is shown as 'Available', when the event planner confirms the reservation, then the system should confirm the reservation and update the vendor's status to 'Reserved' within 10 seconds.
An event planner searches for green vendors based on specific event dates.
Given that the event planner inputs event dates in the search field, when the search is executed, then the system should return only those vendors who are available on the specified dates.
Event planner reviews the list of eco-friendly vendors and their availability for multiple dates at once.
Given that the event planner selects multiple dates, when they request availability for the selected vendors, then the system should provide a clear and consolidated view of availability for all selected vendors and dates.
Event planner updates the event date and checks previous vendor selections for their new availability.
Given that the event planner changes the event date, when they check the availability of previously selected vendors, then the system should reflect updated availability status based on the new date.
An event planner receives notifications about the availability status of green vendors after the date selection.
Given that the event planner selects an event date, when the availability check is performed, then the system should send notifications to the planner about the availability of all selected vendors within 10 seconds.

Sustainability Assessment Tool

The Sustainability Assessment Tool enables event planners to assess the environmental impact of their event by analyzing factors such as waste management, energy consumption, and resource usage. By providing insights and recommendations for improvement, this feature empowers organizers to make informed decisions that enhance their event's sustainability, fostering a deeper commitment to eco-friendly practices.

Requirements

Environmental Impact Metrics
"As an event planner, I want to access detailed environmental impact metrics so that I can understand and improve the sustainability of my event."
Description

The Environmental Impact Metrics requirement will enable the Sustainability Assessment Tool to quantify various environmental factors associated with an event. This includes metrics for waste management, energy consumption, water usage, and carbon footprint. The integration of these metrics into the dashboard will allow event planners to see a comprehensive overview of their event's sustainability impact, helping them to identify areas for improvement. The goal is to provide planners with actionable insights that can lead to more eco-friendly practices and a commitment to sustainability within their events. This requirement will enhance decision-making processes by using data-driven insights, ultimately contributing to a reduction in environmental impact across events organized through EventLink.

Acceptance Criteria
Environmental Impact Metrics Dashboard Integration
Given that an event planner is using the Sustainability Assessment Tool, when they access the Environmental Impact Metrics section of the dashboard, then they should see metrics for waste management, energy consumption, water usage, and carbon footprint presented in a clear and visual format.
Real-Time Data Updates
Given that the event planner inputs new data about waste management and energy use during the event setup, when they save the changes, then the Environmental Impact Metrics must update in real-time to reflect the new inputs without requiring a page refresh.
Comparison of Past Events
Given that an event planner has completed previous events, when they access the Environmental Impact Metrics, then they should be able to view and compare the sustainability metrics of previous events side-by-side with the current event metrics.
Actionable Insights Generation
Given that all relevant data has been input into the Sustainability Assessment Tool, when the planner views the Environmental Impact Metrics, then they should receive at least three actionable insights or recommendations based on the data to improve sustainability in future events.
User-Friendly Interface for Non-Technical Users
Given that the Environmental Impact Metrics is designed for all levels of event planners, when a non-technical user accesses the tool, then they should be able to navigate and understand the metrics without any prior training or documentation.
Export and Share Metrics
Given that the event metrics have been calculated, when the event planner chooses to export the Environmental Impact Metrics, then they should be able to download the report in PDF format and share it via email with stakeholders directly from the platform.
Historical Data Overview Feature
Given that the Environmental Impact Metrics has been in use for a while, when the event planner accesses the historical data overview, then they should be able to see trends in sustainability metrics across multiple events over the past year.
Sustainability Improvement Recommendations
"As an event planner, I want to receive personalized sustainability improvement recommendations based on my event's metrics so that I can optimize my event's environmental impact."
Description

The Sustainability Improvement Recommendations feature will analyze the input environmental metrics and provide tailored recommendations specific to each event. Suggestions may include strategies for waste reduction, energy-efficient practices, and sourcing from sustainable suppliers. This feature will assist planners in adopting best practices and making informed choices that promote sustainability. The recommendations will be integrated seamlessly into the event planning process, allowing for real-time adjustments to event strategies based on sustainability goals. This support not only assists users in reducing their environmental footprint but also positions EventLink as a leader in promoting eco-friendly event planning.

Acceptance Criteria
Sustainability Improvement Recommendations for Waste Management Strategies
Given an event with specific waste generation metrics, when the user inputs this data into the Sustainability Assessment Tool, then the system should provide at least three actionable recommendations for waste reduction tailored to the event specifics.
Energy Consumption Analysis and Recommendations
Given an event with defined energy consumption metrics, when the user submits this information, then the tool should output at least five recommendations for energy-efficient practices relevant to the event type and size.
Sourcing from Sustainable Suppliers
Given an event's resource needs, when the user accesses the sustainability tool, then the system should generate a list of at least three certified sustainable suppliers for each category of resources needed for the event.
Real-time Adjustments for Sustainability Goals
Given an ongoing event planning process, when the user updates environmental metrics, then the tool should dynamically adjust recommendations and display updated strategies for improving sustainability within five minutes of input.
Integration of Sustainability Recommendations into Event Planning
Given an event planning dashboard, when a user selects sustainability recommendations, then the system should seamlessly integrate these suggestions into the event plan and allow for direct actionable steps to be taken.
User Feedback on Sustainability Recommendations
Given the completion of an event, when users review the sustainability recommendations provided, then they should rate at least 80% of the recommendations as useful or very useful based on their practical application.
Analytics for Sustainability Improvement Impact
Given the implementation of sustainability recommendations, when the event concludes, then the tool should generate a report detailing the environmental impact changes, showing at least a 15% improvement in key sustainability metrics compared to previous events.
User-friendly Sustainability Dashboard
"As an event planner, I want to view an interactive dashboard displaying sustainability metrics so that I can quickly assess my event's environmental performance."
Description

The User-friendly Sustainability Dashboard will present a visual overview of the event's sustainability data in an easy-to-understand format. This will include charts, graphs, and key performance indicators that summarize the sustainability metrics and recommendations. The dashboard will provide an interactive experience, allowing users to click through different sections for deeper insights or specific data points. The intuitive interface of the dashboard will facilitate decision-making and enhance user engagement with the sustainability features, making it easier for event planners to prioritize eco-friendly practices throughout their events.

Acceptance Criteria
User navigates to the Sustainability Dashboard after accessing an event profile to evaluate the environmental impact of their planned event.
Given the user is on the event profile page, when they click on the 'Sustainability Dashboard' link, then the dashboard should load within 3 seconds and display a summary of sustainability metrics with visually appealing charts and graphs.
User interacts with the graphs on the Sustainability Dashboard to gain deeper insights into specific sustainability metrics such as energy consumption and waste management.
Given the dashboard is displayed, when the user clicks on a graph representing energy consumption, then a detailed view with data points and recommendations should be shown within 2 seconds.
User wants to understand the overall sustainability rating of their event as presented in the Sustainability Dashboard.
Given the dashboard is loaded, when the user looks for the overall sustainability rating, then a clear and concise rating indicator should be displayed at the top of the dashboard with an explanation of the rating criteria.
User seeks actionable recommendations for improving their event's sustainability based on the data presented in the dashboard.
Given the dashboard contains sustainability metrics, when the user scrolls to the recommendations section, then a list of at least 3 actionable recommendations should be displayed clearly, along with icons or visuals representing each recommendation.
User shares the key sustainability data from the dashboard with other team members via email directly from the application.
Given the dashboard is open, when the user clicks on the 'Share' button, then an email template should open with the key sustainability data pre-filled along with options to add recipients.
User accesses the Sustainability Dashboard on a mobile device to review sustainability metrics for their event while on the go.
Given the dashboard is designed to be responsive, when the user opens the dashboard on a mobile device, then the layout should adjust correctly, ensuring all information remains accessible and readable without excessive scrolling.
Integration with Registration System
"As an event planner, I want the Sustainability Assessment Tool to integrate with the registration system so that I can get accurate metrics based on real attendee data."
Description

The Integration with Registration System requirement will ensure that the Sustainability Assessment Tool can access relevant data from the event registration system, such as the number of attendees, types of tickets sold, and other pertinent details. This integration will allow for more accurate assessments of sustainability metrics as it will be based on actual registration data. The ability to draw data directly from the registration system will streamline the holistic sustainability assessment process and improve overall accuracy, thus enhancing the reliability and effectiveness of the sustainability tools provided by EventLink.

Acceptance Criteria
Integration calculates the total number of attendees from the registration system correctly.
Given that there is an active event with registration data, When the Sustainability Assessment Tool accesses the registration system, Then the total number of attendees should match the data in the registration system.
Integration retrieves types of tickets sold accurately.
Given an event with multiple types of tickets sold, When the Sustainability Assessment Tool is integrated with the registration system, Then it should accurately retrieve and display the types and quantities of tickets sold.
Integration ensures data synchronization between systems occurs in real-time.
Given that a new registration occurs, When the Sustainability Assessment Tool checks the registration system, Then any new registration data should be reflected in the tool within 2 minutes.
Integration allows for the generation of sustainability metrics based on attendee data.
Given that the Sustainability Assessment Tool has access to attendee and ticket data, When the assessment process is initiated, Then the sustainability metrics should be calculated based on the actual data retrieved from the registration system.
Integration provides error handling for data retrieval failures.
Given that there is an issue with accessing the registration system, When the Sustainability Assessment Tool attempts to retrieve data, Then it should display an appropriate error message indicating the failure, and no inaccurate data should be processed.
Integration guarantees data privacy and compliance with regulations.
Given the integration with the registration system, When any data is retrieved by the Sustainability Assessment Tool, Then it should ensure that all data retrievals are in compliance with applicable data protection regulations like GDPR.
User Feedback Loop
"As an event planner, I want to provide feedback on the sustainability tool's recommendations so that I can help improve its effectiveness for future users."
Description

The User Feedback Loop requirement will facilitate the collection of user feedback on the Sustainability Assessment Tool and its recommendations. This feature will allow event planners to submit feedback on the effectiveness and relevance of the metrics and suggestions provided. The feedback collected will be analyzed to continually improve the tool and refine sustainability strategies offered by EventLink. By incorporating user insights into the evolution of the tool, we can enhance its functionality and ensure it meets the changing needs of event planners focused on sustainability.

Acceptance Criteria
User submits feedback after utilizing the Sustainability Assessment Tool following an event.
Given a user has completed their event and used the Sustainability Assessment Tool, when they access the feedback form, then they should be able to provide feedback regarding the effectiveness of the metrics and suggestions offered by the tool.
User reviews the feedback submission confirmation after providing input on the Sustainability Assessment Tool.
Given a user has successfully submitted their feedback, when they complete the feedback form and submit it, then they should receive a confirmation message indicating that their feedback has been recorded.
Event planners analyze aggregated user feedback on the Sustainability Assessment Tool metrics.
Given user feedback has been collected, when the event planners access the analytics dashboard, then they should be able to view visual representations of user feedback trends and insights regarding the tool's suggestions.
User modifies their feedback submission prior to final submission.
Given a user is filling out the feedback form, when they decide to edit their responses, then they should be able to modify their feedback without any restrictions until they click the final submit button.
User experiences an error while submitting their feedback on the Sustainability Assessment Tool.
Given a user encounters a technical issue while submitting feedback, when they attempt to submit the form, then an appropriate error message should be displayed, and the feedback should not be lost if they choose to retry submission.
Case Studies and Best Practices Repository
"As an event planner, I want access to a repository of case studies and best practices on sustainability so that I can learn from others and implement successful strategies in my events."
Description

The Case Studies and Best Practices Repository requirement will create a collection of case studies showcasing successful implementation of sustainable practices in events. This resource will serve as a reference for event planners seeking inspiration and guidance on how to implement effective sustainability strategies. The repository will include user-submitted case studies as well as curated examples from various industries. This requirement aims to empower planners with knowledge and diverse approaches, encouraging them to explore innovative and successful sustainability methods within their own events.

Acceptance Criteria
User submits a case study on sustainable practices via the EventLink platform.
Given a registered user with access to the Case Studies and Best Practices Repository, when they fill in the case study submission form with all required fields and click 'Submit', then the case study should be successfully added to the repository and visible to other users within 5 minutes.
User searches for case studies by specific sustainability practices.
Given a user is on the case studies section of the EventLink platform, when they enter a specific keyword related to sustainability practices into the search bar and click 'Search', then the system should return a list of relevant case studies complete with a brief summary for each within 2 seconds.
User views detailed information of a selected case study.
Given a user has selected a specific case study from the repository, when they click on the case study link, then they should be redirected to a detailed view page that displays the complete case study including its challenges, solutions, and outcomes, with a loading time of no more than 3 seconds.
Admin curates and verifies submitted case studies before publication.
Given an admin user has received new case study submissions, when they review the submissions, then the admin should have the ability to approve or reject each submission, and approved case studies should be published to the repository within 24 hours of submission.
User gauges the sustainability score of their event based on submitted case studies.
Given a user is on the sustainability assessment tool page and has accessed the repository, when they select multiple case studies and input their event details, then the system should calculate and display a sustainability score reflecting best practices within 5 seconds.
User provides feedback on the usability and content of the repository.
Given a user has accessed the Case Studies and Best Practices Repository, when they submit their rating and feedback through the feedback form, then the system should acknowledge receipt and store the feedback for review without errors or omissions within 2 seconds.

Waste Management Planner

The Waste Management Planner offers practical strategies and templates for effective waste reduction during events. It includes guidelines for recycling, composting, and waste diversion to ensure minimal environmental impact. By facilitating better waste management planning, this feature helps organizers create cleaner and more environmentally responsible events.

Requirements

Waste Reduction Guidelines
"As an event planner, I want clear and actionable waste reduction guidelines so that I can effectively manage waste at my events and contribute to sustainability efforts."
Description

The Waste Reduction Guidelines requirement will detail practical strategies for reducing waste during events, including specific steps for recycling and composting. These guidelines will be integrated into the Waste Management Planner feature of EventLink, allowing users to access comprehensive resources tailored to different types of events. The system will provide templates and checklists for planners, ensuring that all aspects of waste management are covered. This functionality is crucial for helping users minimize their environmental footprint and promote sustainability in their events, supporting EventLink's commitment to responsible event planning.

Acceptance Criteria
User accesses the Waste Management Planner within EventLink to view waste reduction guidelines for a corporate event.
Given the user is logged into EventLink, when they navigate to the Waste Management Planner and select 'Waste Reduction Guidelines', then they should see a comprehensive list of strategies for recycling and composting tailored for corporate events.
Event organizers utilize templates provided in the Waste Management Planner for planning a non-profit event.
Given that the user is in the Waste Management Planner, when they select a non-profit event type, then they should be able to download or view a checklist template designed specifically for reducing waste at that type of event.
A user wants to print the waste reduction guidelines for a small business event.
Given that the user is on the Waste Reduction Guidelines page, when they click the 'Print' button, then a printable version of the guidelines should be generated without any formatting issues and should include all key strategies and steps for waste reduction.
EventLink tracks waste management practices during an event.
Given that the event has been completed and waste management practices were implemented, when the user reviews the analytics dashboard on EventLink, then they should see a report detailing the success of waste reduction efforts, including metrics such as percentage of waste diverted from landfills.
A user shares the waste reduction guidelines on social media to promote sustainable event planning.
Given the user is viewing the Waste Reduction Guidelines, when they click the 'Share' button, then they should be able to successfully post a link to the guidelines on their social media account with a brief description.
An event organizer customizes their waste management plan based on specific event details.
Given that the user is interacting with the Waste Management Planner, when they input their event details (type, size, location), then the system should provide customized waste reduction strategies and templates that are relevant to their specific event needs.
Real-time Waste Tracking
"As an event organizer, I want to track waste levels in real-time during my event so that I can immediately address any waste management issues and improve sustainability."
Description

The Real-time Waste Tracking requirement will enable event organizers to monitor waste generation and disposal in real-time. This feature will use IoT sensors and data analytics to provide insights into waste levels across the event site, allowing planners to make immediate adjustments to their waste management strategies. By integrating this feature within the Waste Management Planner, users will be able to capture valuable data that aids in optimizing waste reduction efforts over time. This functionality is vital for ensuring that events are not only well-organized but also environmentally conscious.

Acceptance Criteria
Event organizers are preparing for a large festival and need to keep track of waste levels in real-time to adjust resource allocation effectively.
Given that IoT sensors are installed at waste stations, when the event begins, then the system should display real-time waste levels on the dashboard every 5 minutes.
During a multi-day conference, organizers want to ensure timely waste collection based on fluctuating waste levels from attendees.
Given that waste data is collected continuously, when waste levels reach 80% capacity at a designated bin, then the system should send an automatic alert to the waste management team.
At an outdoor event, attendees frequently dispose of waste in various stations, and the organizer needs to analyze waste composition for future improvements.
Given that sensors categorize waste types, when the event ends, then the system should generate a report indicating the volume and type of waste disposed of at each bin within 24 hours.
The event manager wants to ensure all the waste is managed responsibly and wants to replace containers as they fill up.
Given that the dashboard shows real-time waste levels, when a bin's fill percentage exceeds 90%, then a notification should be triggered to prompt the event staff to replace it.
At an event with multiple venues, organizers want to compare waste levels across different locations for better planning.
Given that waste level data is collected from multiple bins, when the event is underway, then the system should allow users to view waste levels sorted by venue on the dashboard.
Reporting and Analytics Dashboard
"As an event manager, I want a reporting and analytics dashboard for waste management so that I can analyze my event's sustainability performance and improve future planning accordingly."
Description

The Reporting and Analytics Dashboard requirement will provide users with detailed reports on waste management performance, showcasing key metrics such as total waste generated, recycling rates, and composting success. This dashboard will be integrated into the EventLink platform, offering visual data representation for easier understanding and decision-making. By analyzing waste data from past events, users can identify trends and improve future waste management practices. This capability is essential for demonstrating accountability and enhancing the overall event sustainability strategy.

Acceptance Criteria
Dashboard Display of Waste Management Performance Metrics
Given that a user accesses the Reporting and Analytics Dashboard, when they select the waste management section, then they should see total waste generated, recycling rates, and composting success displayed in a clear visual format such as charts or graphs.
Data Representation for Historical Events
Given that a user views the Reporting and Analytics Dashboard, when they filter data for past events, then the system should accurately display trends over time for waste management metrics to aid decision-making.
Exportable Waste Management Reports
Given that a user is on the Reporting and Analytics Dashboard, when they select the option to export their waste management data, then the system should allow exporting the report in multiple formats (e.g., PDF, Excel) without losing any data integrity.
Real-Time Waste Tracking During Events
Given that an event is ongoing, when the user accesses the Reporting and Analytics Dashboard, then they should see real-time updates on waste generated, recycling, and composting metrics as they are recorded during the event.
User Roles and Permissions for Dashboard Access
Given that different user roles exist within the EventLink platform, when a user attempts to access the Reporting and Analytics Dashboard, then their access should align with their role permissions (e.g., organizers can view all data, while volunteers have limited access).
Customization of Analytics Dashboard
Given that a user is on the Reporting and Analytics Dashboard, when they customize their view preferences, then the system should save and display their selected metrics and formats on subsequent visits without manual reconfiguration.
Automated Insights and Suggestions Based on Data
Given that a user has accessed historical waste management data, when they view the Reporting and Analytics Dashboard, then the system should provide automated insights and suggestions for future waste management improvements based on identified trends.
User Education and Training Materials
"As an event planner, I want access to educational materials on waste management so that I can learn best practices and effectively implement sustainability in my events."
Description

The User Education and Training Materials requirement will develop comprehensive resources for event planners on effective waste management practices. This includes instructional videos, FAQs, and downloadable guides that explain the importance of sustainability in events, how to implement waste management strategies, and troubleshooting common issues. The materials will be accessible directly within the Waste Management Planner feature, ensuring that users have the knowledge they need at their fingertips. This requirement is crucial for empowering users with the information necessary to succeed in eco-friendly event planning.

Acceptance Criteria
User Accessing Training Materials for Waste Management Planning
Given a user is logged into the EventLink platform, when they navigate to the Waste Management Planner feature, then they should be able to view and access various educational resources, including instructional videos, FAQs, and downloadable guides.
User Watching Instructional Video
Given a user selects an instructional video on waste management, when they play the video, then the video should load without errors and play for its full duration, providing clear audio and visuals related to waste management strategies.
User Downloading a Guide
Given a user is on the Waste Management Planner page, when they click the download link for a guide, then the guide should download successfully in PDF format without any interruptions or errors.
User Accessing FAQs
Given a user is looking for information on waste management practices, when they click on the FAQs section of the Waste Management Planner, then they should see a list of frequently asked questions with clear answers displayed.
User Feedback on Training Materials
Given a user has accessed and utilized the training materials, when they complete a feedback form on its usefulness, then the form should be submitted successfully and record their feedback for future improvements.
User Searching for Specific Waste Management Topics
Given a user is in the Waste Management Planner feature, when they use the search functionality to find specific topics, then relevant training materials should be displayed based on the search keywords used.
User Engaging with Training Material Interactively
Given a user is using interactive elements within the training materials, when they participate in quizzes or assessments after viewing the content, then their results should be recorded and provide feedback on their understanding of the subject.
Vendor Management Integration
"As an event organizer, I want to access a list of vetted waste management vendors so that I can effectively partner with organizations that support my sustainability efforts at my events."
Description

The Vendor Management Integration requirement will create a system for connecting event planners with waste management vendors who specialize in recycling, composting, and responsible waste disposal. This feature will include a database of vetted service providers, allowing users to find and hire vendors that align with their sustainability goals. By offering this integration, EventLink will support planners in executing their waste management strategies more effectively and efficiently while promoting partnerships that foster environmentally conscious practices.

Acceptance Criteria
Vendor Search and Selection Process for Waste Management Services
Given the event planner is logged into EventLink, when they access the Vendor Management Integration feature, then they should be able to search for waste management vendors by location, services offered, and sustainability certifications, and view a list of vetted vendors that meet their criteria.
Vendor Profile and Details Display
Given the event planner has selected a specific vendor from the search results, when they view the vendor's profile, then they should see detailed information about the vendor's services, contact information, customer reviews, and sustainability practices.
Vendor Hiring Process
Given the event planner is reviewing vendor options, when they select a vendor to hire, then they should have the ability to initiate a booking request and receive confirmation of the hire from the vendor within 24 hours.
Integration with Event Waste Management Planner
Given the event planner has hired a waste management vendor, when they access the Waste Management Planner feature, then they should see the option to integrate waste management strategies provided by the hired vendor into their event plan seamlessly.
Real-time Vendor Performance Feedback
Given the event planner is during the event, when they provide feedback on the vendor's performance, then this feedback should be captured in the vendor's profile and visible to other users for future reference.
Reporting on Vendor Usage and Impact
Given the event planner has completed the event, when they generate a report on waste management efforts, then they should be able to see metrics on vendor usage, waste diversion rates, and overall environmental impact.
Accessibility Features for Vendor Selection
Given the event planner is using the Vendor Management Integration feature, when they navigate the interface, then the platform must comply with accessibility standards to ensure that all users can effectively search for and hire vendors.

Eco-Friendly Promotion Templates

The Eco-Friendly Promotion Templates provide pre-designed marketing materials that highlight an event's commitment to sustainability. These templates can be easily customized and used across various channels, ensuring consistent messaging about the event's eco-friendly initiatives. This feature enhances branding and marketing efforts while encouraging attendees to engage with sustainable practices.

Requirements

Eco-Friendly Template Customization
"As an event organizer, I want to customize eco-friendly promotion templates so that I can align the marketing materials with my brand and clearly communicate our commitment to sustainability."
Description

The Eco-Friendly Template Customization feature allows users to modify pre-designed marketing materials according to their brand needs. Users can change colors, logos, text, and images to reflect their unique branding while maintaining an eco-friendly theme. This ensures consistent messaging about sustainability initiatives and enhances brand recognition across various marketing channels.

Acceptance Criteria
User customizes an eco-friendly marketing template for an upcoming corporate event, changing the logo and color scheme to match their brand identity while ensuring sustainability messaging remains clear.
Given a user is editing an eco-friendly promotion template, when they update the logo and color scheme, then the changes should be reflected in the preview without altering the sustainability messaging.
A user wants to save their customized eco-friendly template for future use after modifying the text and images to promote an upcoming non-profit event.
Given a user has completed customization of the eco-friendly template, when they click 'save', then the template should be saved in their account under 'My Templates' with all changes intact.
A user attempts to share their customized eco-friendly template on social media platforms to promote an event, checking that the design retains its integrity after uploading.
Given a user shares the customized eco-friendly template on a social media platform, when they view the shared post, then the design and messaging should appear exactly as it does in the template editor.
After customizing an eco-friendly template, a user wants to ensure that the preview accurately reflects all design changes made prior to finalizing.
Given a user is in the customization process, when they toggle to the preview mode, then the preview should display all updates accurately including color changes, logo, and text modifications.
A user needs to access template customization help resources while designing their eco-friendly marketing material to effectively use the tools provided.
Given a user is customizing an eco-friendly template, when they click on 'Help', then they should be directed to comprehensive resources detailing the customization process and best practices.
An event organizer wants to ensure that templates comply with eco-friendly design principles while allowing aesthetic customization.
Given a user customizes an eco-friendly template, when they finalize their design, then an alert should indicate that the final product adheres to established eco-friendly design standards.
Multi-Channel Template Distribution
"As an event planner, I want to distribute eco-friendly promotion templates across various marketing channels so that I can increase visibility and engagement for our event's sustainability initiatives."
Description

This requirement focuses on facilitating the distribution of eco-friendly promotion templates across multiple platforms, including social media, email, and websites. The feature ensures that materials are optimized for various formats, allowing for easy sharing and maximizing outreach. This capability enhances marketing efforts by reaching a wider audience and encouraging engagement with the event's sustainability initiatives.

Acceptance Criteria
User can access the eco-friendly promotion templates from the EventLink dashboard.
Given the user is logged into the EventLink platform, when they navigate to the Eco-Friendly Promotion Templates section, then they should be able to view and select from at least 5 available templates.
User can customize the eco-friendly promotion templates to align with their event branding.
Given the user selects a template, when they customize elements such as text, colors, and images, then all changes should be saved correctly and reflected in a preview of the template.
User can share customized promotion templates across multiple platforms.
Given the user has customized a promotion template, when they select the share option, then they should see options to share via social media, email, and direct web link, with at least 3 different platforms available for each option.
The templates are optimized for various formats on different social media channels.
Given the user shares a template via a social media platform, when the template is posted, then it should display correctly in accordance with the platform's specifications (e.g., dimensions and aspect ratio).
Users receive analytics on the performance of shared promotion templates.
Given the templates have been shared, when the user views the analytics dashboard, then they should see key metrics such as engagement rates and views for each shared template.
User can easily revert back to the original template design after customization.
Given the user has customized a template, when they select the reset option, then the template should revert to its original design without any customizations applied.
Users can access help and guidelines for using the eco-friendly promotion templates.
Given the user is in the Eco-Friendly Promotion Templates section, when they click on the help icon, then they should see a clear guide or tutorial on how to use the templates effectively.
Template Performance Analytics
"As a marketing manager, I want to access analytics on eco-friendly promotion templates so that I can evaluate their performance and improve our marketing strategy for better engagement."
Description

The Template Performance Analytics feature provides users with insights into the effectiveness of their eco-friendly promotion templates. Users can track metrics such as reach, engagement, and conversion rates associated with the use of these templates. By analyzing this data, event organizers can refine their marketing strategies and enhance the impact of their sustainability messaging.

Acceptance Criteria
Tracking Template Performance Metrics
Given a user has created an event using the Eco-Friendly Promotion Templates, when they access the Template Performance Analytics dashboard, then they should see metrics for reach, engagement, and conversion rates displayed clearly with corresponding graphs.
Customization of Analytics Dashboard
Given a user wants to tailor their analysis, when they customize the metrics shown on the Template Performance Analytics dashboard, then the dashboard should reflect their selected metrics and retain this configuration for future sessions.
Comparative Performance Analysis
Given a user has used multiple Eco-Friendly Promotion Templates for different events, when they select to compare templates in the Template Performance Analytics dashboard, then they should see a comparative report showing each template’s performance metrics side by side.
Exporting Analytics Data
Given a user needs to share analytics findings, when they choose to export data from the Template Performance Analytics dashboard, then they should be able to download the data in multiple formats such as CSV and PDF.
Real-time Analytics Updates
Given an event is ongoing, when attendees interact with the eco-friendly promotion templates, then the Template Performance Analytics dashboard should update in real-time to reflect changes in engagement metrics.
User Notification of Low Engagement
Given an event is using the Eco-Friendly Promotion Templates, when the engagement metrics fall below a predefined threshold, then the user should receive a notification suggesting tactics to enhance outreach.
Interactive Eco-Friendliness Score
"As an event organizer, I want to assess the eco-friendliness of my event using an interactive scoring system so that I can ensure we are adhering to our sustainability goals and practices."
Description

The Interactive Eco-Friendliness Score provides users with a scoring system that evaluates the sustainability impact of their event based on promotional materials and practices. This interactive feature enhances user engagement by allowing them to assess how eco-friendly their event is while encouraging best practices in sustainability. It serves as a tool for promoting transparency and accountability.

Acceptance Criteria
Evaluating Sustainability Impact of Promotional Materials
Given the user has selected promotional materials, when they input data about the materials used and practices implemented, then the Interactive Eco-Friendliness Score should calculate and display a score based on the sustainability metrics defined in the system.
Customizing Eco-Friendly Promotion Templates
Given the user is accessing the Eco-Friendly Promotion Templates, when they choose a template and make customizations (such as adding logos, modifying text, and adjusting colors), then the updated template should reflect all changes made and maintain its eco-friendly branding message.
Engaging Attendees with Eco-Friendly Practices
Given the event organizer is using the Interactive Eco-Friendliness Score, when they share their score with attendees through email or social media, then the attendees should have access to information on how to further engage with the event's sustainability practices through links provided in the communication.
Tracking Sustainability Trends Over Time
Given the event organizer has hosted multiple events, when they access the dashboard to view their Interactive Eco-Friendliness Scores, then the user should be able to see historical data and trends regarding the sustainability scores of their previous events.
Providing Transparency in Sustainability Efforts
Given an event has been scored, when the user publishes their Interactive Eco-Friendliness Score, then it should include a detailed breakdown of the score components, including explanations of how each factor contributes to the overall sustainability evaluation.
User Feedback on Eco-Friendliness Score
Given a user has received their Interactive Eco-Friendliness Score, when they provide feedback regarding the usefulness and clarity of the scoring system, then the feedback should be recorded and made accessible for future improvements of the feature.
Mobile Responsiveness for Templates
"As an attendee, I want to view eco-friendly promotion materials on my mobile device without inconvenience, so that I can easily access information about the event and its sustainability initiatives."
Description

This requirement ensures that all eco-friendly promotion templates are fully responsive and optimized for mobile devices. Considering the increase in mobile usage for event planning and marketing, this feature will guarantee that materials are visually appealing and accessible on all devices, enhancing user experience and engagement.

Acceptance Criteria
User accesses eco-friendly promotion templates on a mobile device to create event marketing materials for a corporate conference.
Given that the user opens an eco-friendly promotion template on a mobile device, when the template is loaded, then all elements should adjust responsively to fit the device screen without horizontal scrolling.
Event organizers download eco-friendly promotion templates from the EventLink platform using a smartphone or tablet.
Given that the user downloads an eco-friendly promotion template, when the download is complete, then the template should retain its formatting and be easily editable in mobile compatible applications.
Users share customized eco-friendly promotion templates via social media from mobile devices.
Given that the user customizes and shares a promotion template on social media, when the template is previewed on the platform, then it should maintain visual integrity and clarity of all text and images on mobile screens.
Users conduct testing on various mobile browsers to check the responsiveness of eco-friendly promotion templates.
Given that the user opens an eco-friendly promotion template, when viewed in different mobile browsers (e.g., Chrome, Safari, Firefox), then the layout should be consistent and visually appealing across all browsers.
Users interact with interactive elements in eco-friendly promotion templates on mobile devices during event planning.
Given that the user accesses an eco-friendly promotion template containing interactive elements (like buttons or links), when they tap on these elements, then they should be responsive and open the intended links or features without any lag.

Carbon Footprint Calculator

The Carbon Footprint Calculator allows event planners to estimate the greenhouse gas emissions produced by their events. It provides actionable insights on how to offset emissions through various strategies such as tree planting or carbon credits. This feature raises awareness about the environmental impact of events and promotes responsible practices among organizers.

Requirements

Emission Estimation Input
"As an event planner, I want to input specific details about my event, so that I can receive an accurate estimate of the carbon emissions associated with my event."
Description

The Emission Estimation Input requirement focuses on allowing event planners to provide specific data about their event, such as the number of attendees, types of transportation used, venue size, and catering details. This input will directly inform the carbon footprint calculations and provide a customized estimate of greenhouse gas emissions. The functionality must be user-friendly, ensuring that users can easily enter or select data without confusion, thereby maximizing engagement and accuracy of the outputs. This feature is crucial as it forms the foundation for the entire carbon footprint calculation, ensuring that users receive accurate and relevant estimates based on their specific event details.

Acceptance Criteria
Emission Estimation Input for Event with Multiple Transportation Modes
Given an event planner is entering data for an event with attendees using cars, public transportation, and flights, when they input the number of attendees and the selected transportation mode for each group, then the carbon footprint calculator should accurately reflect their collective emissions based on pre-defined averages for each mode of transportation.
Emission Estimation Input for Outdoor Venue with Catering
Given an event planner is estimating emissions for an outdoor event with catering, when they input the venue size, number of attendees, and catering options including food and beverages, then the carbon footprint calculator should generate a customized emission estimate that factors in the venue and catering details provided.
Emission Estimation Input for Hybrid Event
Given an event planner is organizing a hybrid event with both in-person and virtual attendees, when they specify the number of in-person attendees, the types of transportation, and the virtual attendance numbers, then the carbon footprint calculator should differentiate the emissions from in-person attendance versus virtual participation.
User-Friendly Interface for Data Entry
Given an event planner is utilizing the emission estimation input, when they interact with the data entry fields for attendees, transportation, venue, and catering, then the interface should provide clear labels, dropdown options for easy selection, and validation checks to ensure input accuracy without confusion.
Real-Time Feedback on Emission Estimates
Given an event planner is entering information into the emission estimation input, when they make changes to any of the input fields, then the carbon footprint calculator should update and display the estimated emissions in real-time, providing immediate feedback on how adjustments affect the total estimate.
Documentation and Help Resources for Users
Given an event planner is using the emission estimation input feature, when they seek assistance or clarification on the data entry requirements, then there should be readily accessible documentation and help resources available that effectively assist them in understanding the input process and the significance of each field.
Offset Suggestions
"As an event planner, I want to receive suggestions for offsetting the carbon emissions from my event, so that I can choose the most effective and feasible options to minimize environmental impact."
Description

The Offset Suggestions requirement involves generating a list of actionable strategies that event planners can use to offset their calculated carbon emissions. This could include options like tree planting, purchasing carbon credits, and suggestions for energy-efficient practices. The suggestions should be tailored to the user’s emissions data and budgetary constraints, providing clear explanations for each option’s effectiveness and feasibility. Implementing this requirement will empower event planners to make informed decisions that reduce their environmental impact and align with sustainability goals, enhancing the product’s value and promoting responsible practices.

Acceptance Criteria
Event planners are using the Carbon Footprint Calculator to assess the carbon emissions for an upcoming event. They input the event details, including venue, number of attendees, and activities planned, to obtain a comprehensive emissions report. They then navigate to the Offset Suggestions feature to explore various options for offsetting their calculated emissions.
Given that the user has entered all relevant event details into the Carbon Footprint Calculator, when they request offset suggestions, then the system should generate a list of at least three diverse offset options tailored to the user’s emissions data and budget.
A user has received their carbon emissions report after inputting event details. They are looking for feasible and actionable offset strategies based on their specific emissions data and financial resources. They select the Offset Suggestions option to view available strategies.
When the user selects the Offset Suggestions feature, then the system must display clearly articulated descriptions of each offset strategy, including estimated costs, potential impact on emissions reduction, and the feasibility timeline for each suggestion.
An event planner is reviewing various offset strategies to determine their alignment with sustainability goals and budget constraints. They require detailed effectiveness metrics associated with the suggested offset options.
Given the user is reviewing the suggested offset options, when they click on any specific option, then the system should provide a detailed breakdown of the effectiveness of that strategy, including estimated greenhouse gas emissions offset and the supporting research or statistics that validate its effectiveness.
After selecting an offset strategy, the event planner wants to ensure they are making an informed decision that contributes positively toward their event’s overall environmental impact.
After the user selects an offset strategy, then the system should allow the user to compare that choice against other strategies to evaluate which one provides the best balance of cost, effectiveness, and sustainability impact.
A user needs to understand how the offset strategies will integrate into their event planning process, including timelines and additional considerations.
The system must provide a clear timeline for implementing each offset strategy, including any deadlines for necessary actions and recommendations for monitoring the effectiveness of the chosen offsets post-event.
Event planners often require clarity on the logistics involved in implementing the offset strategies they select from the suggestions provided by the system.
Each offset strategy must be accompanied by practical guidance on how to implement the strategy, including partnerships with organizations for tree planting or accredited sources for purchasing carbon credits, thus ensuring the strategies presented are actionable.
User Dashboard Integration
"As an event planner, I want to see my carbon footprint data on my dashboard, so that I can easily monitor and manage the emissions associated with my events."
Description

The User Dashboard Integration requirement aims to incorporate the carbon footprint calculator feature seamlessly into the main dashboard of the EventLink platform. This integration must provide users with quick access to their carbon footprint estimates, suggestions, and progress tracking related to emissions reduction. The dashboard should visually represent the carbon impact and transparently guide users through the carbon offset options available to them, fostering a culture of sustainability within the user base. This requirement supports the overall goal of making event management more eco-conscious while ensuring ease of use.

Acceptance Criteria
User accesses the EventLink platform and navigates to the main dashboard to view their carbon footprint calculator.
Given the user is logged into the EventLink platform, when they navigate to the main dashboard, then the carbon footprint calculator widget should be visible and prominently displayed.
User inputs event details into the carbon footprint calculator to receive estimates.
Given the user has entered event details such as location, number of attendees, and type of event, when they click on the 'Calculate' button, then the estimated carbon emissions should be displayed accurately based on the inputted data.
User receives suggestions for carbon offset options after calculating emissions.
Given the user has viewed their estimated carbon emissions, when they click on the 'Offset Options' button, then a list of available carbon offset strategies including tree planting and purchasing carbon credits should be displayed.
User views their progress on emissions reduction efforts over time.
Given the user has previously calculated their carbon footprint and chosen offset options, when they revisit the dashboard, then their progress towards emissions reduction should be visually represented in a progress bar or chart.
User interacts with the carbon footprint calculator widget to understand its functionality.
Given the user hovers over the carbon footprint calculator widget, when they view a tooltip, then the tooltip should provide a brief description of how the calculator works and its importance.
User receives alerts or notifications about their carbon emissions goals and achievements.
Given the user has set a goal for emissions reduction, when they reach a milestone, then a notification should be sent to the user via the platform alert system to inform them of their achievement.
Reporting Tools
"As an event planner, I want to generate reports on my events' carbon footprints, so that I can track my progress over time and share this information with my team and stakeholders."
Description

The Reporting Tools requirement focuses on providing event planners with detailed reports that summarize the carbon footprint of their events, including comparisons to previous events and trends over time. This can help planners assess their progress in reducing emissions and strategize future improvements. The reports should be exportable in various formats (e.g., PDF, Excel) for easy sharing with stakeholders. Implementing this feature will enhance accountability and transparency, ultimately encouraging responsible decision-making regarding event sustainability.

Acceptance Criteria
Event planners need to generate a detailed report summarizing the carbon footprint of their latest event for stakeholders.
Given the event planner selects the 'Generate Report' option, when they choose the timeframe and format (PDF or Excel), then the system generates a report that includes total carbon emissions, comparisons to previous events, and trends over time.
An event planner wants to compare the carbon footprint of their current event to previous events to assess progress in reducing emissions.
Given the event planner selects two or more past events, when they view the comparison report, then the system displays a side-by-side comparison of carbon emissions and identified trends clearly.
An event planner intends to share the carbon footprint report with stakeholders via email.
Given the event planner exports the report in PDF format, when they input stakeholders' email addresses, then the system successfully sends the report to all specified email addresses with confirmation of delivery.
An event planner wants to understand how their event's carbon footprint compares with industry standards.
Given the features includes benchmarks, when the event planner accesses the reporting tools, then they can view their event's emissions alongside relevant industry averages or standards.
An event planner requires real-time analytics of the carbon footprint as their event is in progress.
Given the event is active, when the planner accesses the dashboard, then they can view live updates of estimated emissions based on real-time data inputs throughout the planning and execution phases.
An event planner wishes to view a historical trend line of their events' carbon footprints over multiple years to identify improvements.
Given the event planner selects the historical report option, when they choose the time span for analysis, then the system generates a visual trend line reflecting the total carbon emissions for each event in that timeframe.
Education and Resources Section
"As an event planner, I want to access educational resources about carbon emissions and sustainability practices, so that I can enhance my knowledge and apply it to my event planning."
Description

The Education and Resources Section requirement is intended to provide users with access to articles, videos, and other educational materials about carbon emissions, their impact, and ways to mitigate them. This section will help raise awareness and empower event planners with the knowledge necessary to make sustainable choices when planning events. Integration of this feature cultivates a responsible community of event planners who value sustainability as part of their organizational culture and reinforces EventLink's commitment to environmental responsibility.

Acceptance Criteria
Accessing the Education and Resources Section from the main menu and viewing available articles and videos on carbon emissions.
Given a user navigates to the Education and Resources Section from the main menu, when they access the section, then they should see a list of at least 5 articles and 3 videos related to carbon emissions and mitigation strategies.
Downloading a resource from the Education and Resources Section for offline reading.
Given a user is on an article or video page in the Education and Resources Section, when they click the download button, then the resource file should be successfully downloaded to their device.
Searching for a specific topic within the Education and Resources Section using the search functionality.
Given the user enters a keyword into the search bar located at the top of the Education and Resources Section, when they submit the search, then they should see relevant resources matching the keyword within 3 seconds.
Providing feedback on a specific educational resource within the Education and Resources Section.
Given a user has viewed an article or video in the Education and Resources Section, when they click on the feedback button and submit their comments, then a confirmation message should be displayed, and the feedback should be recorded in the system.
Sharing an article from the Education and Resources Section to social media platforms.
Given the user is viewing an article in the Education and Resources Section, when they click the share button, then the article link should be successfully shared to the selected social media platform with an appropriate description.
Viewing user engagement metrics for the Education and Resources Section.
Given an admin user accesses the backend analytics dashboard, when they review the engagement metrics for the Education and Resources Section, then they should see user interaction data such as views, downloads, and shares for each resource.

Sustainable Practices Checklist

The Sustainable Practices Checklist is a comprehensive guide that outlines key practices for hosting eco-friendly events. This feature includes actionable steps for minimizing waste, using green materials, and engaging attendees in sustainability efforts. By ensuring that event planners have the tools to implement and monitor sustainable initiatives, this checklist strengthens their commitment to green practices.

Requirements

Checklist Item Database
"As an event planner, I want a detailed database of sustainable practices so that I can select appropriate steps for my event and engage attendees in eco-friendly initiatives more effectively."
Description

This requirement involves creating a comprehensive database of sustainable practices that can be accessed by event planners utilizing the Sustainable Practices Checklist feature. Each checklist item will include actionable steps, resources for implementation, and examples of successful initiatives. This database will allow users to customize their event planning according to the sustainability objectives they wish to meet, ultimately enabling them to enhance their commitment to eco-friendly practices.

Acceptance Criteria
User accesses the Sustainable Practices Checklist feature to view a list of sustainable practices they can implement for their upcoming corporate event.
Given the user is logged into EventLink, when they navigate to the Sustainable Practices Checklist, then they should see a list of at least 20 sustainable practices with actionable steps for each.
Event planner selects specific sustainable practices from the checklist to customize their event planning.
Given a list of sustainable practices, when the event planner selects two or more practices to implement, then the system should allow them to save these selections in their event plan.
User searches for information within the Checklist Item Database using keywords related to sustainable event practices.
Given the user is on the Checklist Item Database page, when they enter a keyword, then the search results should display relevant checklist items filtered by the entered keyword within 3 seconds.
User adds new checklist items to the Checklist Item Database to enhance sustainable practices based on user feedback.
Given an authorized admin is logged in, when they add a new checklist item with all required fields filled, then the new item should be visible in the database within 5 minutes after submission.
User accesses resources and examples linked to each checklist item to better understand the implementation of sustainable practices.
Given the user is viewing a checklist item, when they click on the resources link provided, then the user should be redirected to relevant external resources or examples related to that practice.
Event planner uses the Checklist Item Database to plan a zero-waste event and tracks their progress.
Given the planner has selected zero-waste practices, when they mark checklist items as complete, then the system should display a progress percentage based on the number of completed practices versus total selected practices.
Interactive Checklist Interface
"As an event planner, I want an interactive checklist interface so that I can easily track my progress and collaborate with my team on sustainability efforts."
Description

The development of an interactive checklist interface will allow users to mark completed tasks and add comments or notes related to each sustainable practice. This interactive feature will enhance user engagement by providing visual feedback and organizing task management efficiently. It will ensure that event planners can track their progress in real-time and foster a sense of accomplishment as they implement sustainable practices.

Acceptance Criteria
User Interaction with the Interactive Checklist Interface during Event Planning
Given an event planner accessing the Sustainability Practices Checklist, when they check off a task as completed, then the task should be visually marked as completed on the interface and the completion should be saved automatically.
Adding Comments to Completed Tasks in the Checklist
Given a user has marked a task as completed, when they click on the comment icon next to the task, then they should be able to enter and save a comment that is associated with that task.
Real-time Progress Tracking on the Interactive Checklist
Given an event planner is using the interactive checklist, when they check off multiple tasks, then the interface should display a real-time progress percentage of tasks completed versus total tasks available on the dashboard.
User Experience and Visual Feedback of the Checklist
Given that the interactive checklist is being used, when a user interacts with the checklist by checking off tasks, then the system should provide immediate visual feedback (such as changing the color of the checkbox) to confirm the action was successful.
Engagement of Attendees with the Sustainability Practices Checklist
Given that an event planner has shared the checklist with attendees, when attendees interact with the checklist, then their engagement actions (like checking off tasks) should be reflected in the event planner’s interface in real-time.
Compatibility of the Interactive Checklist on Various Devices
Given the development of the interactive checklist, when a user accesses it on mobile, tablet, and desktop devices, then the interface should function correctly and display all features without loss of usability across all platforms.
Reporting and Analytics Tool
"As an event planner, I want access to reporting and analytics on my sustainability efforts so that I can evaluate their impact and improve future initiatives."
Description

Integrating a reporting and analytics tool will enable event planners to assess the effectiveness of their sustainable practices. The tool will provide insights into waste reduction, resource usage, and attendee engagement in eco-friendly initiatives. By offering data-driven analysis, users can make informed decisions for current and future events, optimizing their sustainability strategies and demonstrating accountability to stakeholders.

Acceptance Criteria
Event planners access the reporting and analytics tool after the completion of an event to evaluate the effectiveness of their sustainable practices.
Given an event has concluded, When the event planner navigates to the Reporting and Analytics Tool, Then they should be able to view a detailed report on waste reduction, resource usage, and attendee engagement in eco-friendly initiatives.
Event planners generate a report showcasing the sustainability metrics from multiple events over a specified period to analyze trends.
Given the event planner requests a multi-event report, When the report is generated, Then it should include comparative analytics for waste reduction and resource usage across selected events over the chosen timeframe.
Users interact with the reporting tool to filter and segment data based on different criteria such as event type or date.
Given the user is on the reporting interface, When they apply filters for event type and date, Then the displayed data should refresh to show results specifically tailored to the applied filters.
Event planners present the analytics report to stakeholders to demonstrate the effectiveness of sustainable practices in recent events.
Given the planner prepares to present to stakeholders, When they access the analytics report, Then it should include actionable insights and visualizations for waste management and sustainability efforts.
Users receive real-time notifications when certain sustainability metrics reach predefined thresholds during an event.
Given the user has set thresholds for specific sustainability metrics, When these metrics are monitored during the event, Then the user should receive real-time alerts when any threshold is exceeded or met.
Event planners export the analytics report in multiple formats for sharing and further analysis.
Given the analytics report is ready, When the user selects the export option, Then they should be able to download the report in formats such as PDF, Excel, and CSV without data loss.
Engagement Features for Attendees
"As an event attendee, I want to receive information on how I can engage in sustainable practices during the event so that I can contribute to making it eco-friendly."
Description

This requirement focuses on implementing engagement features that encourage attendees to participate in sustainability efforts during events. Features may include reminders of sustainable practices, gamification elements for participation rewards, and platforms for sharing personal commitments to sustainability. These enhancements will deepen attendee involvement and promote a culture of sustainability within the event community.

Acceptance Criteria
User engagement through sustainable practices reminders
Given the event has been created, when an attendee logs into the EventLink platform, then they should receive reminders highlighting sustainable practices relevant to the event.
Gamification elements for sustainability participation
Given an attendee is participating in the event, when they engage in sustainable activities, then they should receive points that contribute to a leaderboard ranking.
Sharing personal commitments to sustainability
Given an attendee wants to promote their sustainability efforts, when they access the sharing feature, then they should be able to post their commitments on their profile and visible to other attendees.
Feedback on sustainable practices engagement
Given the event concludes, when the organizer reviews attendee feedback, then they should find at least 80% of responses indicate increased awareness of sustainable practices due to engagement features.
Real-time tracking of sustainable engagement activities
Given the event is underway, when attendees participate in sustainability-related activities, then these activities should be logged in real-time and visible on the event dashboard.
Integration with Event Registrations
"As an event organizer, I want to integrate the Sustainability Checklist with the registration process so that attendees are aware of and involved in our eco-friendly commitment from the start."
Description

The feature will allow for seamless integration of the Sustainable Practices Checklist with the event registration process. This will prompt users to acknowledge and commit to sustainable practices as part of the registration, ensuring that their commitment to sustainability is a foundational aspect of their event planning. This integration will facilitate accountability and enhance the Sustainable Practices Checklist’s visibility throughout the planning process.

Acceptance Criteria
Integration of the Sustainable Practices Checklist during user registration process for an event.
Given a user is on the event registration page, When they proceed to register for the event, Then the Sustainable Practices Checklist should be presented as part of the registration process, requiring acknowledgment and commitment.
User acknowledgment of the Sustainable Practices Checklist as part of event registration.
Given the Sustainable Practices Checklist is displayed during registration, When the user completes registration, Then the user's acknowledgment of the checklist should be logged and reflected in the event planning dashboard.
Visibility of sustainable practices commitment in the planning dashboard.
Given an event planner has registered for an event, When they access the event planning dashboard, Then the commitment to sustainable practices should be prominently displayed as a key element of their event details.
User engagement with the Sustainable Practices Checklist after registration.
Given the user has completed registration, When they navigate back to the Sustainable Practices Checklist, Then they should see their commitment status and have the ability to update their practices at any time.
Feedback mechanism for user commitment to sustainable practices.
Given a user has acknowledged the Sustainable Practices Checklist, When the event is concluded, Then the user should receive feedback on their commitment and its impact on sustainability metrics for the event.
Reporting functionality for sustainable practices integration in event analytics.
Given the event has concluded, When the event planner accesses the analytics report, Then there should be data available demonstrating the effectiveness and adherence to the Sustainable Practices Checklist during the event.

Engagement Metrics Dashboard

The Engagement Metrics Dashboard tracks attendee participation in sustainability initiatives, such as recycling programs or sampling eco-friendly products. This feature provides organizers with valuable data on attendee engagement, allowing them to measure the success of their sustainability efforts and identify areas for future improvement. It enhances accountability and encourages ongoing commitment to eco-friendly practices.

Requirements

Real-time Engagement Tracker
"As an event organizer, I want to track attendee participation in sustainability initiatives in real time so that I can make timely adjustments to increase engagement and improve the effectiveness of our eco-friendly practices."
Description

The Real-time Engagement Tracker will enable event organizers to monitor attendee participation in sustainability initiatives as they happen. This feature collects data on interactions with eco-friendly programs, such as recycling stations and product sampling. It not only aggregates this information to provide comprehensive reports but also visualizes trends and patterns in participant behavior over time. This allows organizers to promptly adjust strategies to increase engagement, ensuring that sustainability efforts are effectively communicated and impactful. The integration with the Engagement Metrics Dashboard will facilitate seamless access to this real-time data, enriching the overall decision-making process and enhancing accountability for success rates in sustainability efforts.

Acceptance Criteria
Event organizers want to monitor real-time attendee participation in recycling programs during the event to assess the effectiveness of their initiatives.
Given that an event has started, when an attendee interacts with a recycling station, then the Real-time Engagement Tracker should capture and display this interaction within 2 minutes.
During an eco-friendly product sampling session, event organizers need instant feedback on attendee participation to modify their approach based on engagement levels.
Given that an eco-friendly product sampling is in progress, when an attendee samples a product, then the Real-time Engagement Tracker should reflect this participation in the Engagement Metrics Dashboard with a visual update within 5 minutes.
After the event concludes, organizers require a comprehensive report detailing attendee engagement in sustainability initiatives to assess the overall success of their efforts.
Given that the event has ended, when the organizer generates a report through the Engagement Metrics Dashboard, then the report should include a summary of total interactions with sustainability initiatives and trends over the event duration.
Organizers want to identify patterns in engagement over multiple events to improve future sustainability initiatives.
Given that multiple events have been held, when an organizer queries the historical engagement data, then the Real-time Engagement Tracker should provide visual trends and patterns across all events clearly and accurately.
Attendees should receive immediate feedback on their contributions to sustainability efforts during the event to encourage further participation.
Given that an attendee has interacted with a sustainability initiative, when the interaction is tracked, then the attendee should receive a notification confirming their contribution within 3 minutes.
Event organizers need access to demographic data about attendees engaging with sustainability initiatives to analyze participation diversity.
Given that the Real-time Engagement Tracker is running, when an attendee participates in an initiative, then their demographic data (age, gender, etc.) should be captured and made available for analysis in the dashboard report.
Sustainability Success Metrics
"As an event organizer, I want clear metrics to measure the success of our sustainability initiatives so that I can assess their impact and improve future events."
Description

The Sustainability Success Metrics requirement will establish predefined metrics to evaluate the effectiveness of eco-friendly initiatives during events. These metrics will cover various aspects such as participant feedback, the amount of materials recycled, and the number of attendees engaged in sustainability programs. By establishing these benchmarks, the feature will allow event organizers to quantify the success of their initiatives and provide actionable insights for future events. The integration of these metrics with the dashboard will ensure that all relevant data is easily accessible, allowing for robust reporting and strategic planning based on historical performance.

Acceptance Criteria
Dashboard displays real-time attendee engagement metrics for sustainability initiatives during the event.
Given that the event is in progress, when the organizer accesses the Engagement Metrics Dashboard, then it should display real-time data on attendee participation in sustainability initiatives, including the number of participants in recycling programs and eco-friendly product sampling.
Participants can provide feedback on sustainability initiatives through the dashboard post-event.
Given that the event has concluded, when the attendees complete the feedback survey accessed via the dashboard, then their feedback should be recorded and categorized into actionable insights for future events.
The dashboard accurately reflects the amount of materials recycled during the event.
Given that the recycling program is in place, when the event concludes and data is submitted, then the dashboard should display the total amount of materials recycled as reported by the event staff, ensuring data accuracy within a 5% margin of error.
Event organizers can generate reports on sustainability success metrics based on historical performance.
Given that the metrics have been established and data collected, when the organizer selects the 'Generate Report' option, then a report should be produced detailing participant feedback, recycling amounts, and attendee engagement, displayed graphically and as raw data.
The dashboard enables comparison of sustainability success metrics between multiple events.
Given that multiple events' data is available, when the organizer selects two or more events for comparison, then the dashboard should display a comparative analysis of sustainability metrics, including average participant feedback scores and total recycled materials.
Organizers are alerted about low participation levels in sustainability initiatives during the event.
Given that the event is taking place, when the number of participants in sustainability initiatives falls below a predefined threshold, then the dashboard should trigger an alert for the event organizers to take action.
Data retention policy for sustainability metrics is implemented.
Given that data needs to be retained for analysis, when the metrics are recorded post-event, then the dashboard should retain data for a minimum of 24 months while ensuring compliance with data protection regulations.
User-Friendly Analytics Interface
"As an event organizer, I want an intuitive analytics interface for the Engagement Metrics Dashboard so that I can easily visualize and analyze attendee engagement data."
Description

The User-Friendly Analytics Interface will enhance the Engagement Metrics Dashboard by providing a visually appealing and intuitive layout for accessing and analyzing data. This interface will allow users to navigate through statistical information with ease, employing visual aids such as graphs and charts to represent attendee engagement. Additionally, it will offer customizable views, enabling event organizers to focus on specific aspects of engagement that matter most to them. The streamlined access to data will ultimately improve decision-making processes as organizers can quickly identify trends and areas for improvement, making the analysis of sustainability initiatives not only easier but also more effective.

Acceptance Criteria
User navigates to the Engagement Metrics Dashboard to analyze attendee engagement data during an event.
Given the user is logged into EventLink, When they access the Engagement Metrics Dashboard, Then they should see a visually appealing layout with graphs and charts representing data on sustainability initiatives.
User customizes their analytics view on the Engagement Metrics Dashboard to focus on specific engagement metrics.
Given the user is on the Engagement Metrics Dashboard, When they select specific metrics to display, Then the dashboard should update to show only the selected metrics in real-time.
User needs to download a report of attendee engagement metrics from the Engagement Metrics Dashboard.
Given the user is viewing the Engagement Metrics Dashboard, When they click the download button, Then a complete and accurate report of the selected engagement metrics should be generated and saved to their device in a specified format (e.g., PDF or CSV).
User wants to share engagement metrics with their team in real-time during a planning meeting.
Given the user is on the Engagement Metrics Dashboard, When they click the share button, Then they should be able to generate a sharable link that can be sent to team members, allowing them to view the dashboard in real-time.
User compares engagement metrics of multiple events in the Engagement Metrics Dashboard.
Given the user has access to multiple events' engagement data, When they select events to compare, Then the dashboard should display a comparison view showing side-by-side metrics for easy evaluation.
User seeks help accessing specific data points on the Engagement Metrics Dashboard.
Given the user is on the Engagement Metrics Dashboard, When they click the help icon, Then a context-sensitive guide should appear, providing information on how to interpret the displayed data and navigate the dashboard.
Post-Event Sustainability Report
"As an event organizer, I want to receive a detailed post-event sustainability report so that I can assess the overall success of our eco-friendly initiatives and gain insights for future improvements."
Description

The Post-Event Sustainability Report requirement will automate the generation of a comprehensive report summarizing the engagement metrics related to sustainability initiatives after the event concludes. This report will include insights derived from participant feedback, quantitative data on recycling, and engagement in eco-friendly initiatives. By providing this detailed analysis, event organizers can better understand participant behavior and satisfaction with sustainability efforts. This documentation will not only support accountability but also serve as a reference for planning future events and improving sustainability strategies over time, thus fostering a culture of continuous improvement within organizational practices.

Acceptance Criteria
Post-Event Sustainability Report Generation for All Participants' Engagement.
Given an event has concluded, when the organizer initiates the generation of the Post-Event Sustainability Report, then the report should include at least 90% of attendee participation data on sustainability initiatives collected during the event.
Data Accuracy in Post-Event Sustainability Report.
Given the Post-Event Sustainability Report is generated, when the organizer reviews the report, then all data in the report should accurately reflect the real-time engagement metrics recorded during the event without discrepancies.
Participant Feedback Inclusion in the Report.
Given that feedback was collected during the event, when the Post-Event Sustainability Report is generated, then at least 75% of the feedback responses from attendees should be summarized and included in the report's insights section.
Report Distribution to Stakeholders.
Given the Post-Event Sustainability Report has been generated, when the report is ready, then it should be automatically distributed to all registered stakeholders via email within 24 hours of generation.
Sustainability Initiative Success Rate Calculation.
Given the data collected from the event, when the Post-Event Sustainability Report is generated, then it must include a clear calculation of the success rate of each sustainability initiative based on predefined metrics.
Future Improvement Recommendations Based on Report Insights.
Given feedback and engagement metrics are analyzed, when the Post-Event Sustainability Report is completed, then it should include at least three actionable recommendations for improving future sustainability efforts based on the data obtained.
User-Friendly Report Format.
Given the Post-Event Sustainability Report is generated, when stakeholders review the report, then the report should be presented in a visually appealing and accessible format, allowing easy navigation and understanding of the content.

Interactive 3D Tours

Interactive 3D Tours allow attendees to explore event spaces before they arrive, offering virtual walkthroughs that showcase key areas, sponsors, and installations. This feature enhances the user experience by helping attendees familiarize themselves with the venue layout, making it easier to navigate and strategize their visit, ultimately increasing their overall engagement and satisfaction.

Requirements

3D Venue Mapping
"As an event attendee, I want to explore the event venue in 3D before arriving so that I can familiarize myself with the layout and plan my visit effectively."
Description

The 3D Venue Mapping feature enables users to create detailed, interactive 3D models of event spaces that accurately represent layouts, key areas, and installations. This functionality enhances user engagement by allowing attendees to explore the venue remotely before the event, familiarize themselves with their surroundings, and plan their visit more effectively. Integration with the event schedule will ensure attendees can easily locate sessions, sponsor areas, and installations, leading to improved navigation and higher satisfaction rates during the actual event.

Acceptance Criteria
Attendee explores the event's virtual venue map before arriving at the physical location to familiarize themselves with key areas.
Given an attendee has access to the event's virtual venue map, when they interact with the 3D model, then they should be able to view detailed representations of all key areas, including sessions, sponsor booths, and installations.
Event organizers want to ensure the 3D Venue Mapping feature integrates seamlessly with the event schedule.
Given the event schedule is published, when the attendee views the 3D venue map, then they should see highlighted areas corresponding to scheduled sessions and events in real-time.
An attendee uses the 3D Venue Mapping feature on a mobile device to navigate the event venue while at the event.
Given an attendee is navigating the venue using their mobile device, when they access the 3D venue map, then the map should load within 3 seconds, and navigation assistance should guide them to their selected session area.
Event organizers need to evaluate the effectiveness of the 3D venue map in enhancing attendee engagement during the event.
Given the 3D venue map has been implemented, when the event concludes, then feedback from at least 75% of attendees should indicate that the map improved their navigation and overall event experience.
An attendee wants to select a sponsor booth they want to visit based on the 3D venue map before the event starts.
Given an attendee is viewing the 3D venue map, when they click on a sponsor booth, then they should see detailed information about the sponsor, including promotional material and contact information.
Event organizers need to ensure that the 3D venue map updates dynamically as changes are made to the venue layout or schedule.
Given that changes are made to the venue layout or event schedule, when updates are saved, then the 3D venue map should reflect these changes within 30 minutes.
An attendee and organizing team want to maximize pre-event engagement using the interactive map features.
Given that the interactive features of the 3D venue map are available, when attendees use social sharing options, then at least 30% of attendees should share their experience on social media before the event begins.
Sponsor Interaction Points
"As a sponsor, I want to create interactive points in the 3D tour so that attendees can easily engage with my brand and learn more about my offerings."
Description

This feature establishes designated interaction points within the 3D tour for sponsors, enabling attendees to engage with sponsor content, view promotional materials, and access links to sponsor websites. By providing a virtual space for sponsors, this requirement enhances sponsorship visibility and value, driving engagement between sponsors and attendees before, during, and after the event. This function also allows event organizers to tailor sponsor placements according to sponsorship levels, ensuring that all sponsors achieve maximum visibility and interaction.

Acceptance Criteria
Attendees are exploring the interactive 3D tour before the event to familiarize themselves with the venue layout and identify key areas.
Given an attendee accesses the interactive 3D tour, when they navigate to a sponsor interaction point, then they should see the sponsor's logo, promotional materials, and a link to the sponsor's website.
Event organizers are setting up the 3D tour and adding sponsor interaction points to enhance visibility and engagement.
Given an event organizer accesses the admin panel for setting up the 3D tour, when they add a sponsor interaction point, then the point should be customizable with options for sponsor name, logo, and web link.
Attendees are interacting with sponsor content during the 3D tour to learn more about products and services offered.
Given an attendee clicks on a sponsor's interaction point in the 3D tour, when they view the promotional materials, then they should be able to expand these materials into a full-screen format for better visibility.
Sponsors want to track engagement and visibility through the interactive 3D tour after the event concludes.
Given the event has concluded, when sponsors log into their dashboard, then they should see analytics on the number of clicks and interactions with their designated points in the 3D tour.
Attendees are using a mobile device to access the 3D tour and interact with sponsor content from their smartphones.
Given an attendee accesses the interactive 3D tour from a mobile device, when they tap on a sponsor interaction point, then the content should load quickly and be fully responsive to the mobile screen.
Integrated Analytics Dashboard
"As an event organizer, I want to access analytics on 3D tour interactions so that I can understand attendee behavior and improve future events based on real data."
Description

The Integrated Analytics Dashboard will collate user interaction data from the 3D tours, offering event organizers insights into attendee behavior, popular areas of interest, and overall engagement levels. This data will assist in measuring attendance trends and sponsor effectiveness, allowing for informed decision-making and improved future event planning. By providing real-time analytics, this requirement enhances the strategic capabilities of event organizers, ensuring they can optimize event layouts and sponsor placements based on attendee behavior.

Acceptance Criteria
User accesses the Integrated Analytics Dashboard after attendees have interacted with the 3D tours during an event.
Given that the user is logged into the EventLink platform and has hosted a live event with 3D tours, when they navigate to the Integrated Analytics Dashboard, then they should see a summary of attendee interactions, including the total number of interactions, popular areas visited, and the average time spent in each area.
An event organizer wants to analyze the effectiveness of sponsors based on attendee interaction data collected from the 3D tours.
Given that the user is on the Integrated Analytics Dashboard, when they select a specific sponsor and view the related data, then they should be able to see detailed analytics including the number of interactions related to that sponsor's area and any follow-up actions taken by attendees.
An event organizer reviews the real-time analytics to make immediate adjustments to their event layout during the event.
Given that the event is ongoing and attendees are using the 3D tours, when the user accesses the Integrated Analytics Dashboard, then they would receive real-time notifications about low engagement areas and suggestions for improving layout based on current attendee interactions.
A post-event evaluation meeting is held where the event organizer must present insights gathered from the Integrated Analytics Dashboard.
Given that the event has concluded, when the user exports the analytics data from the Integrated Analytics Dashboard, then it should provide a detailed report including graphs of attendee engagement, popular areas, and sponsor effectiveness that can be shared in the meeting.
A user tests the dashboard functionality by navigating through various filters and viewing various data sets related to 3D tour interactions.
Given that the user is on the Integrated Analytics Dashboard, when they apply filters to view specific time frames, attendee demographics, or areas of interest, then the dashboard should dynamically update to display relevant data without delay.
The system should handle multiple events and provide analytics for each separately in the Integrated Analytics Dashboard.
Given that multiple events have been conducted with 3D tours enabled, when the user selects different event dates on the Integrated Analytics Dashboard, then they should see analytics specific to that event, maintaining clarity and separation of data.
An event organizer seeks to understand the direct correlation between 3D tour interactions and actual event attendance.
Given that the event has concluded, when the user views the report on the Integrated Analytics Dashboard, then it should display a clear correlation metric indicating the percentage of attendees who interacted with 3D tours and their subsequent attendance rates for the event.
Mobile Compatibility
"As an attendee, I want to access the 3D tours on my mobile device so that I can conveniently explore the venue anytime, anywhere."
Description

The Mobile Compatibility requirement ensures that the 3D Tours are fully functional on mobile devices, allowing users to navigate and explore event spaces seamlessly from their smartphones or tablets. This feature enhances accessibility, enabling attendees to engage with the event content on-the-go and increasing overall event reach. The experience must be optimized for different screen sizes and resolutions, delivering a smooth, user-friendly experience regardless of the device used, ultimately boosting engagement and satisfaction.

Acceptance Criteria
Mobile users should be able to access the Interactive 3D Tours via their smartphones or tablets regardless of the operating system (iOS, Android).
Given a mobile device with the latest browser version, When the user accesses the 3D Tour link, Then the tour loads without errors and displays all interactive features properly on the screen.
Attendees want to navigate through the 3D Tour using touch gestures such as swipe and pinch-to-zoom.
Given a mobile device, When the user applies touch gestures on the 3D Tour screen, Then the tour responds appropriately by changing the perspective and zooming in/out as expected.
The 3D Tour must accommodate different screen resolutions and sizes to ensure optimal viewing.
Given a mobile device of varying sizes, When the user accesses the 3D Tour, Then the content adapts seamlessly to fit the screen without loss of quality or functionality.
Attendees should be able to load the 3D Tour quickly on their mobile devices to improve user experience.
Given a mobile device with a stable internet connection, When the user clicks on the 3D Tour link, Then the tour should load within 3 seconds without delays.
Users need to have a smooth experience when switching between different sections of the 3D Tour on mobile.
Given a user using a mobile device, When the user selects a different section within the 3D Tour, Then the selected section should load within 2 seconds without any glitches or interruptions.
The 3D Tour should have accessibility features to support users with disabilities using mobile devices.
Given a user with visual impairments accessing the 3D Tour on a mobile device, When the user enables accessibility features, Then the tour should provide audible navigation instructions and support voice commands.
Feedback mechanism for users to report any issues while using the 3D Tour on mobile devices.
Given a user interacting with the 3D Tour on their mobile, When they opt to submit feedback on an encountered issue, Then the feedback form should be easily accessible and submit successfully without errors.
Customizable Tour Paths
"As an attendee, I want to have a customizable tour path through the 3D tour so that I can focus on the aspects of the event that are most relevant to me."
Description

Customizable Tour Paths allow event organizers to create tailored virtual tours that guide attendees through key areas of the event based on their interests or roles (e.g., VIPs, general attendees, etc.). This feature enhances user experience by providing a personalized approach, ensuring attendees can choose to explore parts of the event most relevant to them. The integration with attendee profiles allows for dynamic recommendations, leading to more engaged and satisfied attendees during the event.

Acceptance Criteria
As an event organizer, I want to create customizable tour paths for different attendee roles, so that each group receives a tailored virtual experience based on their interests.
Given the event organizer selects specific areas of the venue and attendee roles, when they customize the tour path, then the tour paths should display only the selected areas relevant to each role.
As an attendee, I want to receive a personalized tour path based on my profile, so that I can easily navigate to the most relevant sections of the event.
Given the attendee's profile is set up with interests and preferences, when they log in, then the system should automatically generate and display a customized tour path that highlights relevant areas of the event.
As an event organizer, I want to be able to update tour paths in real-time based on attendee feedback, ensuring the tours remain relevant and useful throughout the event.
Given feedback is collected from attendees during the event, when organizers make updates to the tour paths, then the changes should be reflected in the attendee's mobile app immediately.
As a VIP attendee, I want access to exclusive areas of the event within my customized tour path, so that I can experience unique aspects of the event designed for my role.
Given an attendee is marked as a VIP in their profile, when they access the customizable tour path, then the system should include areas designated for VIP guests only.
As an event organizer, I want to track the engagement of attendees with the virtual tours, so that I can analyze the effectiveness of the customizable tour paths.
Given the virtual tour has been launched, when attendees interact with the tour, then the system should log and report metrics on the number of views, time spent in each area, and attendee satisfaction ratings.

Real-Time AR Polling

Real-Time AR Polling empowers attendees to participate in live feedback and polls through their mobile devices. By using AR markers placed throughout the event, attendees can engage with dynamic polls related to sessions or exhibitors, allowing for immediate insights and interaction. This feature not only boosts attendee involvement but also helps organizers gather valuable data to shape future events.

Requirements

AR Marker Integration
"As an event attendee, I want to interact with AR markers throughout the venue to participate in live polls so that I can share my feedback and contribute to the event experience."
Description

This requirement involves the development and integration of AR markers that can be strategically placed throughout the event venue. These markers will trigger interactive polling features on attendees' mobile devices, allowing for a seamless experience as users engage in live feedback and polls. The integration of these AR markers is crucial as it ensures attendees can participate in polls in real-time, providing valuable data for organizers while enhancing user experience. This functionality must be compatible with various mobile devices and platforms, supporting both iOS and Android systems.

Acceptance Criteria
AR Marker Scanning and Poll Activation
Given an attendee is at the event venue with a mobile device, when they scan an AR marker, then they should receive a notification on their device prompting them to participate in the poll associated with that AR marker.
Poll Participation and Data Submission
Given an attendee has scanned the AR marker and received the poll notification, when they submit their feedback via the mobile app, then the submitted data should be recorded in real-time and be accessible to event organizers.
Cross-Platform Compatibility
Given an attendee uses either an iOS or Android mobile device, when they scan an AR marker, then the AR polling feature should function seamlessly without errors on both platforms.
User Engagement Tracking
Given an event organizer is using the EventLink dashboard, when the AR polling feature is activated, then they should see real-time data and analytics reflecting attendee participation rates and feedback results.
AR Marker Visibility and Accessibility
Given the event venue layout, when AR markers are strategically placed, then at least 90% of attendees should be able to easily locate and scan the markers during the event without assistance.
Post-Event Data Analysis
Given the event has concluded, when the organizers access the feedback data collected from AR polling, then the data should be organized and exportable in a usable format for analysis.
Poll Creation Tool
"As an event organizer, I want an easy-to-use tool to create and manage live polls during the event, so that I can gather real-time feedback from attendees and improve future events."
Description

A comprehensive tool must be developed for event organizers to create, customize, and deploy live polls easily. This tool should provide options for various question types (multiple choice, scale, etc.), the ability to set time limits for responses, and analytics to review polling data post-event. The creation tool needs to be user-friendly and intuitive, allowing organizers to efficiently craft polls that directly relate to event sessions or exhibitors. This feature will enhance engagement and provide immediate insights into attendee preferences during the event.

Acceptance Criteria
Poll Creation by Event Organizer during an Active Session
Given an event organizer is logged into the EventLink platform, when they create a new poll using the Poll Creation Tool, then the poll should allow for at least 3 different question types and have an option to set a time limit for responses.
Customization Options in the Poll Creation Tool
Given the event organizer is in the poll creation interface, when they customize a poll, then they should be able to change the color scheme, add a logo, and preview the poll before deployment.
Deployment of Poll at an Event
Given a created poll is ready for deployment, when the event organizer selects to launch the poll, then the poll should become accessible to all attendees through their mobile devices within 30 seconds.
Post-Event Analytics Review
Given the event has concluded, when the event organizer accesses the analytics section of the Poll Creation Tool, then they should see a comprehensive report that includes response rates and participant demographics within 24 hours.
User-Friendly Interface for Non-Tech Savvy Organizers
Given a non-technical event organizer is using the Poll Creation Tool, when they attempt to create a poll, then they should be able to complete the process without requiring any technical assistance.
Integration with Event Session Topics
Given a poll is created related to a specific session, when attendees access the poll, then the poll should dynamically relate to the session topic and provide contextual questions to enhance relevance.
Real-Time Analytics Dashboard
"As an event organizer, I want access to a real-time analytics dashboard to monitor poll responses, so that I can make informed decisions during the event to enhance attendee satisfaction."
Description

The feature will offer a real-time analytics dashboard that provides event organizers with immediate insights into poll participation and feedback trends. This dashboard should display data visualizations such as graphs and charts illustrating attendee engagement on various polls and sessions. It will be essential for organizers to evaluate responses in real time, allowing them to adjust event activities as necessary to enhance attendee experience. The analytics dashboard will integrate seamlessly with the existing EventLink platform, ensuring a unified experience for users.

Acceptance Criteria
Event organizer uses the real-time analytics dashboard during a live event to monitor poll participation and feedback trends throughout various sessions.
Given the organizer is viewing the dashboard, when they select a specific session, then they should see a real-time graph displaying the number of attendees who participated in polls for that session, updated every minute.
After the event, the organizer accesses the dashboard to review overall attendee engagement metrics across all sessions and polling activities.
Given the event has concluded, when the organizer accesses the analytics dashboard, then they should be able to view a comprehensive summary report showing total poll responses, average engagement per session, and key feedback trends presented in charts and graphs.
Attendees participate in real-time AR polls during sessions, and the organizer needs to understand participation levels immediately post-poll.
Given a poll has closed, when the organizer refreshes the dashboard, then they should see immediate updates in polls' participation stats, including total votes and average completion time for each poll.
The event organizer wants to adjust the event schedule based on real-time feedback derived from the analytics dashboard.
Given the organizer is monitoring live feedback, when feedback indicates low engagement for a scheduled session, then the organizer should receive a notification and see suggested adjustments based on attendee interest.
At the end of the event, the organizer shares the analytics dashboard insights with stakeholders for review and future planning.
Given the event has concluded, when the organizer exports the dashboard report, then they should receive a downloadable PDF containing all visualizations and data insights for easy sharing with stakeholders.
The organizer seeks to evaluate the effectiveness of different engagement strategies incorporated during the event.
Given multiple engagement strategies were implemented, when the organizer analyzes the data trends on the dashboard, then they should be able to compare poll participation rates for various strategies side by side in a visual format.
Mobile Device Compatibility
"As an attendee, I want to use my mobile device to participate in live polls, so that I can engage in the event in a way that is convenient for me."
Description

This requirement entails ensuring that the Real-Time AR Polling feature is fully compatible with a wide range of mobile devices and screen sizes. It must include performance optimization for both iOS and Android platforms, ensuring that polling functionalities work seamlessly regardless of the device used by attendees. This is critical for maximizing participation and ensuring that all attendees have the best experience possible when engaging with live polls via their mobile devices.

Acceptance Criteria
Mobile users access the Real-Time AR Polling feature through various devices during an event.
Given an attendee using any supported mobile device type (iOS or Android), when they open the poll application, then they must be able to view and participate in the poll without crashes or significant delays.
Attendees interact with AR markers to engage with real-time polls.
Given an attendee points their device at a designated AR marker, when the AR interface loads, then it must display the correct poll question and response options within 2 seconds regardless of the device model.
Participants with different screen sizes engage with the polling feature to ensure a consistent experience.
Given an attendee uses a mobile device with any screen size (ranging from 4 to 7 inches), when they interact with the poll, then all interface elements must be fully visible and functional without overlap or distortion.
Event organizers receive immediate feedback from the polls conducted during the event.
Given that polls are conducted, when they close and feedback is collected, then organizers must be able to view real-time analytics within 5 minutes of poll closure for all device types.
Accessibility of the Real-Time AR Polling feature for all attendees.
Given that an attendee with accessibility needs accesses the polling feature, when they use assistive technologies, then the polls must be fully accessible and operable without barriers or issues.
Integration of Real-Time AR Polling feature with the event's main registration system.
Given that attendees log into the event's system, when they attempt to access the AR polling feature, then they must be already logged in without needing to re-enter their credentials specifically for polls.
Optimizing the performance of the Real-Time AR Polling feature across various network conditions.
Given an attendee participating in polls over a mobile data connection with low bandwidth, when they try to submit a response, then the response must be successfully recorded with minimal latency (less than 3 seconds).
Post-Event Reporting
"As an event organizer, I want to receive detailed reports after the event summarizing poll results, so that I can understand attendee preferences and improve future events."
Description

This feature will provide organizers with comprehensive post-event reporting that includes detailed insights from the live polls conducted during the event. Reports should summarize polling data, highlight trends, and provide actionable recommendations based on attendee responses. This reporting functionality is essential for helping organizers analyze the success of the event and improve future events based on participant feedback and engagement levels. The reports should be easily accessible and downloadable in various formats.

Acceptance Criteria
Post-Event Reporting Generation
Given that live polls were conducted during the event, when the event organizer requests a post-event report, then the system should generate a report that includes a summary of polling data, highlights trends, and provides actionable recommendations based on attendee responses.
Report Accessibility and Download Options
Given that a post-event report has been generated, when the event organizer accesses the report, then the report should be easily accessible and available for download in at least three formats (PDF, Excel, and CSV).
Data Accuracy in Reporting
Given the polling data collected during the event, when the event organizer reviews the post-event report, then the data presented in the report should accurately reflect the responses gathered in real-time polling without discrepancies.
Trend Highlighting in Reports
Given the aggregated poll data from the event, when the report is generated, then the report should identify key trends and patterns from the data that can inform future event strategies.
User-Friendliness of Reports
Given that the post-event report has been generated, when the event organizer reviews the report, then the report should be designed with a user-friendly layout that allows for easy navigation and understanding of insights.
Timeliness of Report Delivery
Given that an event has concluded, when the post-event reporting functionality is utilized, then the report should be available for download within 48 hours after the event ends.

Virtual Product Demos

Virtual Product Demos transform traditional product presentations into immersive experiences. Attendees can interact with 3D models of products in real-time, gaining a deeper understanding of features and benefits. This interactive element helps enhance brand visibility and fosters a more informative decision-making process, ultimately leading to higher engagement and conversions.

Requirements

Interactive 3D Visualization
"As a product manager, I want to provide interactive 3D product demos so that potential customers can engage with the product more effectively and make better-informed purchasing decisions."
Description

The Interactive 3D Visualization requirement focuses on enabling users to interact with detailed 3D models of products during virtual demos. This feature will allow users to rotate, zoom, and manipulate models, enhancing the immersive experience and providing a clear visual representation of the product's features. By integrating this functionality, EventLink will bridge the gap between traditional presentations and modern interactive experiences, making it easier for potential customers to understand and appreciate the product. The successful implementation of this requirement is expected to lead to increased engagement and higher conversion rates as users gain confidence in their purchasing decisions.

Acceptance Criteria
Interactive 3D Visualization Demo for Product X
Given a user accesses the Virtual Product Demos section, When they select Product X, Then they should be able to view a fully interactive 3D model that they can rotate, zoom into, and manipulate seamlessly.
User Engagement with Interactive Elements
Given a user is interacting with the 3D model, When they utilize the rotation and zoom features, Then the model should respond instantaneously with no lag, ensuring a smooth user experience.
Information Tooltip Availability
Given a user is manipulating the 3D model of the product, When they hover over specific features, Then a tooltip should appear detailing the feature’s benefits and specifications within 2 seconds.
Technical Performance on Various Devices
Given a user accesses the interactive demo on a mobile device, When they interact with the 3D model, Then the interactions should function correctly across all major mobile platforms (iOS, Android) without errors.
Analytics Tracking for User Interactions
Given a user is using the interactive 3D visualization, When they complete interactions such as rotation and zooming, Then this data should be captured in the system's analytics dashboard for further review.
User Feedback Collection after Demo Completion
Given a user has interacted with the 3D demo, When they finish, Then they should be prompted with a feedback form to rate their experience and provide comments, with a response rate of at least 30% expected.
Integration with EventLink Dashboard
Given the interactive 3D visualization is complete, When users access the EventLink dashboard, Then they should see metrics reflecting user engagement and interaction levels with the product demos effectively integrated into their analytics.
Live Chat Support
"As an attendee, I want to ask questions during the virtual product demo via live chat so that I can receive immediate answers and better understand the product features."
Description

The Live Chat Support requirement is designed to facilitate real-time communication between attendees and product representatives during virtual demos. This feature will allow attendees to ask questions and receive immediate feedback, enhancing their understanding of the product. By integrating live chat, EventLink will ensure that all attendee inquiries can be addressed promptly, leading to a more satisfactory demo experience. This requirement is crucial for fostering engagement and trust, ultimately resulting in higher sales conversions as attendees feel supported throughout the demo.

Acceptance Criteria
Live Chat Support During Virtual Product Demos
Given a virtual product demo session is ongoing, when an attendee clicks on the live chat button, then the chat window should open allowing for real-time communication with a product representative.
Response Time for Attendee Inquiries
Given an attendee has submitted a question via live chat, when the question is submitted, then the product representative should respond within 2 minutes.
User Feedback Collection Post-Demo
Given a virtual product demo has concluded, when attendees exit the event, then they should be prompted to provide feedback specifically about the live chat support on a scale from 1-5.
Accessibility of Live Chat Function
Given attendees are using various devices (desktop, tablet, mobile), when they join the virtual demo, then the live chat function should be equally accessible on all devices without any usability issues.
Tracking Chat Interaction Metrics
Given the live chat feature is active during a virtual demo, when the session ends, then metrics on total questions asked, response times, and attendee satisfaction should be generated and available for review.
Integration with Demo Registration Data
Given the live chat function is in use, when an attendee interacts through chat, then their registration data should be automatically attached to the chat for personalized assistance.
Escalation Process for Complex Queries
Given a product representative is engaged in a live chat, when a query is deemed complex, then there should be an option to escalate the chat to a senior representative without losing previous context.
On-Demand Demo Recordings
"As a potential buyer, I want to access recorded virtual product demos so that I can review the information at my own pace and ensure I understand the key features before making a purchase decision."
Description

The On-Demand Demo Recordings requirement entails providing attendees with access to recorded virtual product demos after the live event. This feature will enable users to revisit the demo at their convenience, ensuring they do not miss out on critical information due to time constraints or scheduling conflicts. By offering this capability, EventLink can cater to a wider audience, allowing for flexible viewing options that can enhance retention of the presented information and improve user satisfaction.

Acceptance Criteria
User access to recorded demos post-event for review.
Given that a user has registered for the live event, when the event is over, then the user should be able to access the on-demand recording from their dashboard for at least 30 days after the event.
Notification system for demo availability.
Given that the live event has concluded, when the recording is available, then the user should receive an email notification with a direct link to access the on-demand demo recording.
Playback functionality of recorded demos.
Given that a user is viewing the on-demand demo recording, when the user clicks play, then the video should start playing without buffering for more than 2 seconds and allow user controls to pause, rewind, and fast forward.
Analytics tracking for on-demand demo usage.
Given that the on-demand demos are available, when a user views a recording, then EventLink should track and report user engagement metrics such as play duration and number of views on the admin dashboard.
User feedback collection for demo content.
Given that a user has watched the on-demand demo recording, when they finish the video, then a feedback form should appear, allowing them to rate their experience and provide comments.
Compatibility across devices for recorded demos.
Given that a user accesses the on-demand demo, when they view on a mobile device or tablet, then the video should display correctly without distortion and maintain sound quality.
Search functionality for demo topics within recordings.
Given that a user is accessing the on-demand demo recording, when they use the search function, then they should be able to find specific topics or segments within the demo based on keywords.
Survey Integration Post-Demo
"As an event organizer, I want to collect feedback via surveys after the virtual product demos so that I can assess the effectiveness of the presentation and make necessary improvements for future events."
Description

The Survey Integration Post-Demo requirement is aimed at collecting attendee feedback immediately after the virtual product demo. This feature will allow organizers to gather insights on attendee impressions, understanding, and overall satisfaction regarding the product presentation. This feedback is invaluable for understanding user needs and making improvements for future demos. By integrating surveys, EventLink can create a continuous improvement loop that keeps the platform aligned with customer expectations and preferences.

Acceptance Criteria
Survey Integration Post-Demo: Attendees have completed a virtual product demo and are presented with a survey to provide feedback on their experience.
Given that an attendee has finished the virtual product demo, when they are redirected to the survey page, then the survey should load within 3 seconds.
Survey Integration Post-Demo: The feedback survey captures various aspects of the attendee's experience.
Given that the survey is visible, when the attendee fills out the survey, then all questions must be answerable and no more than one question should be required to submit.
Survey Integration Post-Demo: Feedback collected from attendees is processed and stored correctly.
Given that an attendee submits their feedback through the survey, when the survey is submitted, then the feedback data should be stored in the backend database with a timestamp and attendee identifier.
Survey Integration Post-Demo: Survey responses are analyzed to improve future demos.
Given that feedback is collected, when a report is generated, then it should include summary statistics such as average satisfaction rating and common comments as part of the analytics dashboard.
Survey Integration Post-Demo: Attendees receive immediate acknowledgment after survey submission.
Given that an attendee submits the feedback survey, when the submission is confirmed, then the user should see a thank you message that acknowledges their feedback was received.
Survey Integration Post-Demo: The survey is mobile-responsive and accessible on various devices.
Given that an attendee accesses the survey on a mobile device, when the survey loads, then all elements should be visible and functional without horizontal scrolling on the screen.
Survey Integration Post-Demo: Attendee feedback can be customized by event organizers for different demos.
Given that the event organizer sets up a new product demo, when they include a survey as part of the setup, then they should be able to customize at least 3 questions specific to that demo.
Customizable Branding Options
"As a marketer, I want to customize the branding of my virtual product demo so that it aligns with my company's visual identity and enhances brand recognition among attendees."
Description

The Customizable Branding Options requirement focuses on allowing users to brand their virtual product demos with customizable logos, colors, and themes that reflect their corporate identity. This feature will enhance the professionalism of the demos and ensure consistency with the user’s brand image. By providing this flexibility, EventLink will improve the overall user experience, as organizers can create a cohesive and recognizable environment for attendees. This customization is essential for businesses looking to reinforce their brand presence during product showcases.

Acceptance Criteria
User needs to customize their virtual product demo with their company's logo, colors, and theme before launching the demo to attendees.
Given a registered user on EventLink, When they access the 'Customizable Branding Options' section, Then they should see options to upload a logo, select color schemes, and choose themes for their demo.
The user wants to preview how their branding choices will look in the virtual product demo before publishing it.
Given a user has uploaded their logo and selected colors, When they click the 'Preview' button, Then they should see a live view of the demo reflecting their branding changes applied.
The user is presenting the virtual product demo and wants to ensure that their branding is displayed correctly during the session.
Given the demo is live, When attendees view the demo, Then they should see the user’s logo, chosen colors, and themes appear consistently throughout the presentation without any default branding.
The user makes changes to branding options after initial setup and wants to update the demo smoothly.
Given a user has previously set up branding and makes additional changes, When they save the new branding settings, Then the changes should be instantly reflected in the demo without requiring a restart or reload.
Users need to verify that the customization meets their brand guidelines after a demo is fully implemented.
Given the branding options have been set, When the demo is completed and reviewed, Then it should comply with specified brand guidelines, including logo size, color accuracy, and theme consistency as per user’s input.

Augmented Networking

Augmented Networking introduces a layer of digital interaction to attendee connections. Using AR-enabled badges, attendees can visualize shared interests or professional backgrounds when they meet, leading to more meaningful conversations and connections. This feature significantly enhances the networking experience, making it easier for attendees to forge new relationships and collaborate.

Requirements

AR-Enabled Badge Integration
"As an event attendee, I want to wear an AR-enabled badge that shows my interests and background so that I can connect with others who share similar professional goals and engage in more substantial conversations."
Description

The requirement involves developing an integration for Augmented Reality (AR) enabled badges that attendees can wear during events. These badges will utilize AR technology to display shared interests, professional backgrounds, and other relevant information when two attendees come into close proximity. This feature enhances the networking capabilities of attendees by providing them with visual cues that facilitate meaningful conversations right from the moment they meet. The successful implementation of this requirement will contribute to increased engagement, improve the overall attendee experience, and lead to more fruitful networking opportunities.

Acceptance Criteria
User Interaction with AR-Enabled Badges at Networking Events
Given an attendee at the event with an AR-enabled badge, when they approach another attendee within close proximity, then the AR functionality must activate and display shared interests and professional backgrounds on both badges within 3 seconds.
System Performance Under Load
Given multiple attendees are wearing AR-enabled badges during a large event, when 100 badges are in close proximity, then the system must process and display all relevant information without delays greater than 5 seconds per badge.
Badge UI/UX Usability Testing
Given an attendee uses the AR-enabled badge, when they interact with it during networking, then at least 90% of participants must report a positive experience regarding the clarity and relevance of displayed information in a post-event survey.
Data Accuracy and Updates in Real-Time
Given that attendee profiles are updated, when two attendees with AR-enabled badges come close, then the badges must reflect these updates in real-time, displaying the most current interests and professional backgrounds without inconsistencies.
Battery Life and Device Compatibility
Given various AR-enabled badges being used during the event, when all badges have a full charge at the start, then at least 80% of the badges must last throughout the entire event without running out of battery.
Dynamic Interest Visualization
"As an event attendee, I want to see visual tags on others' badges that indicate shared interests so that I can easily identify people I would like to connect with during the event."
Description

This requirement focuses on creating a dynamic visualization system that translates the interests and backgrounds of attendees into AR visual tags displayed on their badges. When attendees meet, these visual tags will appear, highlighting mutual areas of interest, skills, and connections. This feature aims to attract attendees' attention to potential networking partners and enhance their interactions by providing instant insights into compatibility, ultimately driving more impactful connections and collaborations during the event.

Acceptance Criteria
Attendee Interaction at Networking Events
Given an attendee is wearing an AR-enabled badge, when they encounter another attendee, then the badge should display visual tags that highlight at least three shared interests or professional backgrounds between them.
Dynamic Tag Visibility
Given multiple attendees are in close proximity, when they interact, then the visual tags should appear on their badges within 2 seconds, ensuring seamless real-time interaction.
Customization of Interests and Skills
Given an attendee can update their profile, when they modify their interests or skills in the EventLink platform, then the changes should be reflected in their AR badge within 5 minutes.
User-Friendly Interface for Badge Interaction
Given an attendee is interacting with their badge screen, when they tap on a visual tag, then detailed information about the shared interest or connection should be presented clearly within 3 seconds.
Performance During High Traffic
Given a high number of attendees at an event, when attendees interact, then the AR visualization should maintain performance without lagging, displaying tags within 2 seconds consistently.
Privacy Control for Attendees
Given an attendee has specific interests they wish to keep private, when they set privacy preferences, then their AR badge should only display mutual interests that are not marked as private to other attendees.
Feedback Option for Users
Given an attendee has interacted using their AR badge, when they complete a networking session, then they should have the option to provide feedback on the relevance and usefulness of the visual tags presented.
Networking Insights Dashboard
"As an event organizer, I want to access a Networking Insights Dashboard so that I can analyze attendee interactions and improve future networking activities based on real data insights."
Description

The Networking Insights Dashboard requirement entails the development of a dedicated section within the EventLink platform where event planners can monitor and analyze networking interactions that occur during events. This dashboard will aggregate data from AR-enabled badges, showcasing successful connections, common interests, and engagement metrics. By providing analytics on attendee interactions, this feature aims to improve future events and help planners understand the networking dynamics at play, leading to better event outcomes and increased satisfaction for attendees.

Acceptance Criteria
Event planners are viewing the Networking Insights Dashboard after an event to analyze the success of attendee connections and interactions.
Given the event is completed, when the event planner accesses the Networking Insights Dashboard, then they should see a summary of total connections made, categorized by shared interests.
An event planner wants to understand engagement metrics by comparing different events within the Networking Insights Dashboard.
Given multiple events are stored in the system, when the event planner selects two events to compare, then they should see a side-by-side comparison of engagement metrics like average interactions and common interests.
An event planner is reviewing individual attendee interactions to gauge networking effectiveness in the Networking Insights Dashboard.
Given an event's data is available, when the event planner selects a specific attendee from the dashboard, then they should see detailed insights about that attendee's networking connections and common interests.
A planner needs to generate a report from the Networking Insights Dashboard for stakeholder presentation.
Given the dashboard has refreshed data, when the event planner clicks on the 'Generate Report' button, then the report should be compiled and downloadable in a standard format (PDF, CSV) and include all engagement metrics.
An event planner is checking real-time analytics during an ongoing event on the Networking Insights Dashboard.
Given the event is in progress, when the event planner views the dashboard, then they should see live updates on connections made and profile views by attendees.
Planners want to filter connections by interest or professional background in the Networking Insights Dashboard.
Given there are several connections displayed, when the event planner applies filters for interest or profession, then the dashboard should update and show only connections that match the selected criteria.
User-Friendly Setup for AR Badges
"As an event attendee, I want to easily set up my AR badge profile with my interests and preferences so that I can control what information I share with others and make valuable connections."
Description

The requirement focuses on creating an intuitive user interface that allows attendees to easily customize their AR badge profiles before the event. Users will be able to input their interests, upload photographs, and set visibility preferences for how much information they want to share with others. This functionality is crucial for ensuring attendees feel comfortable and in control of their networking experience, fostering a sense of community and connection while enhancing engagement during the event.

Acceptance Criteria
User navigates to the AR badge setup page before the event begins and interacts with the customization options available.
Given the user is on the AR badge setup page, when they input their interests, upload a photograph, and set visibility preferences, then the system should successfully save their customization options and display a confirmation message.
User accesses the AR badge customization interface using a mobile device during the event.
Given the user is using a mobile device, when they attempt to open their AR badge customization interface, then the interface should load within three seconds, and all features should be fully functional.
User wants to change their visibility preferences after having already set them up.
Given the user has already saved their visibility preferences, when they navigate back to the customization settings and adjust their visibility options, then the new settings should be saved and reflected in real-time on their AR badge profile.
User uploads a profile photograph that exceeds the file size limit.
Given the user selects a photograph for upload, when the file size exceeds the specified limit of 5MB, then an error message should be displayed indicating the file is too large and no changes should be saved until a valid file is uploaded.
User wants to view a preview of their AR badge after customization.
Given the user has completed their customization, when they click on the preview button, then the system should display an accurate visualization of their AR badge reflecting all customization settings, including interests and photograph.
User inputs invalid characters in the interests section of the AR badge setup.
Given the user is entering interests, when they input invalid characters, then the system should reject the input and provide a warning message indicating that only valid text is acceptable for the interests section.
User searches for help or guidance while setting up their AR badge.
Given the user is on the AR badge setup page, when they access the help section, then they should find informative resources that guide them through the setup process, accessible within one click.
Security and Privacy Measures
"As an event attendee, I want to ensure my privacy is protected when using the AR badge feature so that I can network confidently without worrying about my personal information being misused."
Description

This requirement emphasizes the necessity of implementing robust security and privacy measures for the AR-enabled badges and associated interactions. It will ensure that all personal information shared through the badges is protected, thereby building trust with attendees regarding their data handling. This feature will include options for attendees to choose what personal data is visible to others, as well as clear privacy policies and consent protocols. Implementing these measures will foster a safe environment for networking and promote increased user engagement.

Acceptance Criteria
Attendee selects specific personal information to share via AR-enabled badges during a networking event.
Given the attendee is registered and has accessed their profile settings, When they modify their visibility preferences, Then only the selected information is displayed to other attendees scanning their badge.
The system ensures proper consent for data sharing between attendees at a networking event.
Given an attendee scans another attendee's AR-enabled badge, When the consent prompt is displayed, Then the scanning attendee must select ‘Accept’ to view shared information before access is granted.
Attendee's personal data security is maintained when using AR-enabled badges.
Given an attendee interacts with their AR badge, When the badge displays information to another attendee, Then no personal information is stored or transmitted without encryption.
Privacy policies regarding data sharing are accessible and understandable for attendees.
Given an attendee is at the event, When they request to view the privacy policy, Then the policy is easily accessible and clearly outlines terms related to AR-enabled badges.
The event platform logs and tracks all data visibility changes made by attendees for accountability.
Given the attendee modifies their personal data visibility, When this action is performed, Then a log entry is created with the timestamp and details of the change for auditing purposes.
Attendees receive notifications regarding data sharing settings and privacy measures.
Given an attendee has modified their visibility settings, When this change is saved, Then the attendee receives an immediate notification confirming the update and its implications.
The platform provides training or resources to attendees on utilizing their privacy features effectively during the event.
Given a new attendee is registering for the event, When they review the provided resources, Then they must clearly understand how to manage their AR badge privacy settings before the event starts.
Post-Event Networking Follow-Up Feature
"As an event attendee, I want to follow up with the people I met at the event through the platform after the event is over so that I can maintain connections and explore collaboration opportunities."
Description

This requirement involves developing a functionality that enables attendees to follow up with individuals they met at the event after it concludes. Attendees will be able to send connection requests or messages through the platform, leveraging the interactions facilitated by the AR badges. This feature will enhance the long-term value of networking at events, ensuring connections made during the event can continue to develop, ultimately benefiting both attendees and organizers by developing a sense of sustained community.

Acceptance Criteria
Attendee sends a connection request to another participant they met during the event using the Post-Event Networking Follow-Up feature.
Given that the attendee is logged into their EventLink account, When they navigate to the 'Connections' section after the event, Then they should see a list of all participants they interacted with who have also enabled the AR badge feature.
Attendee receives a message notification from another participant they met during the event after using the Post-Event Networking Follow-Up feature.
Given that an attendee has sent a connection request, When the recipient logs into their EventLink account, Then they should receive a push notification indicating a new message from the sender, along with a summary of the connection request.
Attendee messages another participant through the EventLink platform after the event.
Given that two attendees have connected via the Post-Event Networking Follow-Up feature, When one attendee sends a message through the platform, Then the recipient attendee should receive the message with proper timestamp and sender information.
Attendee views interaction history with other participants after the event.
Given that the attendee is on their profile page, When they click on the 'Interaction History' tab, Then they should see a chronological list of all interactions they had during the event, including name, date, and time of connection.
Attendee utilizes the Post-Event Networking Follow-Up feature to edit their profile information before sending connection requests.
Given that the attendee is in the 'Profile' section of the EventLink platform, When they update their professional background or interests, Then the changes should be saved and reflected in their profile immediately, enhancing connection requests sent afterward.
Attendee can filter participants they wish to connect with based on shared interests post-event.
Given that the attendee is looking at the list of participants in the 'Connections' section, When they apply filters based on interests or industry, Then only those participants matching the criteria should be displayed in the list.
Attendee receives feedback on connection requests sent after the event.
Given that the attendee has sent a connection request, When the request has been accepted or declined by the recipient, Then the attendee should receive a notification indicating the status of their request within 24 hours.

Gamified Scavenger Hunts

Gamified Scavenger Hunts use AR technology to create an interactive treasure hunt throughout the event. Attendees can search for and scan AR markers to earn points, unlock rewards, and explore event highlights. This feature provides a fun, engaging way for attendees to learn more about exhibitors while encouraging exploration and participation at different booths.

Requirements

AR Marker Integration
"As an event attendee, I want to explore AR markers at different booths so that I can earn points and unlock rewards while learning more about the exhibitors."
Description

This requirement involves the integration of Augmented Reality (AR) markers throughout the event venue, allowing attendees to interact with digital content when they scan these markers using their mobile devices. Each marker will be linked to specific content such as exhibitor information, event highlights, or hidden rewards. The benefit of this requirement lies in enhancing attendee engagement and encouraging exploration of various booths and exhibits, resulting in a richer event experience. This integration will require collaboration with the AR technology provider to ensure seamless functionality and a user-friendly interface for attendees.

Acceptance Criteria
AR Marker Interaction during the Event
Given an attendee with the event app open, when they scan an AR marker, then they should receive the corresponding digital content linked to that marker within 3 seconds.
Reward Redemption Process
Given an attendee who has earned points by scanning multiple AR markers, when they navigate to the rewards section of the app, then they should see available rewards and be able to redeem them easily with a single tap.
Performance Across Different Devices
Given a wide range of mobile devices are being used by attendees, when they scan the AR markers, then the content should load correctly on at least 95% of devices tested.
User Engagement Feedback Collection
Given that attendees have completed the scavenger hunt, when they finish, they should be prompted to provide feedback about their experience, and their responses should be collected in an analytics dashboard for review.
Seamless Navigation to Exhibitor Content
Given an attendee scans an AR marker on-site, when the digital content loads, then they should have easy navigation options to access detailed information about the corresponding exhibitor without any technical glitches.
Analytics Data Accuracy
Given the AR markers are actively used during the event, when data is collected post-event, then the reported engagement metrics should reflect at least 90% accuracy compared to actual attendee interactions logged in the system.
Point and Reward System
"As an attendee, I want to earn rewards by participating in scavenger hunts so that I feel motivated to visit different booth displays during the event."
Description

The Point and Reward System will track attendee interactions with AR markers and award points based on their engagement level. Points can be accumulated to unlock rewards, including discounts, freebies, or exclusive content. This system will encourage gamification of the event, incentivizing attendees to participate more actively and visit various booths. The rewards will also create a competitive yet enjoyable environment, enhancing overall attendee satisfaction and involvement. This requirement will involve designing a fair and attractive reward program and developing a backend system to calculate and manage points.

Acceptance Criteria
Point accumulation through AR marker interactions during the scavenger hunt.
Given an attendee scans an AR marker at an exhibit, When the system logs the interaction, Then the attendee should receive the corresponding points based on the event's reward structure.
Redeeming points for rewards in the EventLink platform.
Given an attendee has accumulated sufficient points, When they choose to redeem their points for a reward, Then the system should successfully process the transaction and grant the selected reward to the attendee.
Tracking and displaying points on the attendee dashboard.
Given an attendee logs into their EventLink account, When they navigate to the dashboard, Then their total points and recent interactions should be displayed in real-time and reflect any point changes after AR marker interactions.
Incentivizing attendees to visit all booths through a reward structure.
Given the event has multiple booths, When an attendee scans AR markers from different booths, Then they should receive bonus points for visiting at least five distinct booths, encouraging exploration.
Ensuring fairness in points distribution based on engagement.
Given various AR markers with different point values, When an attendee interacts with a marker, Then the point awarded should correspond directly to the engagement level specified for that marker in the backend system.
Providing clear guidelines for point redemption and rewards.
Given the points have been accumulated, When an attendee views the rewards section, Then the redemption options should be clearly listed along with the required points, expiration dates, and any conditions for each reward.
System reliability during peak event hours.
Given a high volume of attendees interacting with AR markers, When interactions occur simultaneously, Then the system should maintain accurate point tracking and not lose any data or points awarded during the event.
Event Dashboard Analytics
"As an event organizer, I want to access analytics on attendee engagement with scavenger hunts so that I can optimize future events based on real data."
Description

This requirement encompasses the development of a dedicated analytics dashboard that provides event organizers with real-time insights into attendee participation in the scavenger hunts. The dashboard will display data on the number of participants, points earned, popular AR markers, and overall engagement metrics. This information will help organizers gauge the effectiveness of the gamified experience, adjust strategies on the fly, and enhance future events based on attendee behavior and preferences. Integrating this feature into the existing EventLink analytics will ensure a holistic view of event performance.

Acceptance Criteria
Event organizers access the analytics dashboard during the event to monitor real-time participation in the scavenger hunts.
Given that the event is ongoing, When the event organizer accesses the analytics dashboard, Then the dashboard should display the current number of participants in the scavenger hunts in real time.
Event organizers review the point distribution of participants on the analytics dashboard to identify popular AR markers and engagement levels.
Given that participants have interacted with AR markers, When the event organizer views the analytics dashboard, Then the dashboard should display a breakdown of points earned per AR marker along with the total engagement metrics.
Event organizers analyze historical data from past events to adjust future scavenger hunts strategies.
Given that historical data is available on the analytics dashboard, When the event organizer selects a previous event, Then the dashboard should show the participation rates, points distribution, and engagement metrics from that event for analysis.
Event organizers need to ensure that data displayed on the dashboard is accurate and updated in real time.
Given that the scavenger hunt is running, When new data is generated from participant interactions, Then the analytics dashboard should refresh and display updated metrics within 5 seconds.
Event organizers want to download the analytics report for further analysis after the event.
Given that the event has concluded, When the event organizer selects the option to download the report, Then the dashboard should generate a downloadable PDF report containing all relevant event participation and engagement metrics.
Event organizers need to identify which booths had the highest engagement based on scavenger hunt participation.
Given that the scavenger hunt has been completed, When the event organizer reviews the analytics dashboard, Then the dashboard should provide a list of booths ranked by the number of points earned by participants engaged in scavenger hunt activities.
Event organizers aim to correlate scavenger hunt participation with overall event satisfaction.
Given that participant feedback is collected post-event, When the event organizer compares scavenger hunt data with satisfaction survey results on the dashboard, Then the dashboard should display insights on correlations between scavenger hunt engagement and attendee satisfaction scores.
Customizable Scavenger Hunt Layout
"As an event organizer, I want to customize the scavenger hunt experience so that it aligns with my event's theme and goals."
Description

This requirement allows event organizers to create and customize the layout and content of the scavenger hunt to align with their specific event goals and themes. Organizers can choose which AR markers to include, the specific rewards to be offered, and the criteria for point allocation. This flexibility enables them to tailor the experience to their audience, enhancing attendee satisfaction and engagement. The development team will need to create an intuitive interface that allows for easy customization while ensuring that changes are reflected in real-time within the scavenger hunt application.

Acceptance Criteria
Customizable Scavenger Hunt Layout for Event Theme Alignment
Given an event organizer accesses the scavenger hunt customization tool, When they select their event theme, Then the tool should display relevant AR markers and reward options for that theme.
Real-Time Changes Reflection in Scavenger Hunt
Given an event organizer customizes the scavenger hunt layout, When they save their changes, Then the scavenger hunt application should reflect these changes in real-time for all attendees.
Ease of Use for Customization Interface
Given an event organizer enters the customization interface, When they navigate through the layout customization options, Then they should be able to change the layout and content within three clicks without additional training.
Point Allocation Criteria Setup
Given an event organizer selects point allocation criteria for their scavenger hunt, When they define specific actions for point earning, Then the system should allow for a minimum of three different actions and automatically calculate total points for participants.
User Testing for Customization Feature
Given a group of event organizers conducts user testing on the customization interface, When they provide feedback on usability and functionality, Then at least 80% of participants should report satisfaction with the customization process.
Validation of AR Markers Functionality
Given that the AR markers have been customized by the organizer, When attendees scan the markers during the event, Then each marker should produce the correct corresponding content or point allocation as intended by the organizer.
Integrated Reward System Performance
Given rewards have been set up by the event organizer, When an attendee earns points during the scavenger hunt, Then they should be able to redeem their rewards seamlessly through the app without system errors or delays.
Social Media Sharing Options
"As an attendee, I want to share my scavenger hunt achievements on social media so that I can showcase my experience and encourage others to attend future events."
Description

This requirement involves integrating social media sharing functionalities within the scavenger hunt feature, allowing attendees to share their achievements, points, and rewards on platforms like Facebook, Twitter, or Instagram. By fostering social sharing, the event can increase visibility and promote engagement beyond the event itself. This will not only enhance the attendee experience but also serve as a marketing tool for future events as attendees share their fun experiences. Development will include designing shareable content strategies and ensuring compliance with social media APIs.

Acceptance Criteria
Attendees can share their scavenger hunt achievements on social media platforms seamlessly after completing a milestone during the event.
Given an attendee completes a scavenger hunt milestone, when they tap the 'Share' button, then a dialog should appear with options for Facebook, Twitter, and Instagram, allowing them to post their achievement along with a custom message.
The shared social media post includes a relevant image, descriptive text, and event hashtags to enhance visibility and engagement.
Given an attendee shares their scavenger hunt milestone on social media, when the post is published, then it must include the event logo, a description of their achievement, and the designated event hashtags, ensuring it is visually appealing and searchable.
Attendees can view a preview of their social media post before sharing to ensure content accuracy and relevance.
Given an attendee is about to share their scavenger hunt achievement, when they click 'Share', then a preview of the post must be displayed including the text and image, allowing the attendee to confirm or edit the content before posting.
The integration of social media APIs for sharing must adhere to the latest compliance requirements set by each platform.
Given that social media sharing is implemented, when API integration is verified, then all functionalities must successfully call the social media platforms' APIs without errors, adhering to their respective compliance and security guidelines.
The event organizers can track the number of shares generated by attendees to measure marketing impact.
Given that attendees have shared their scavenger hunt achievements on social media, when the event report is generated, then it must include metrics on the total number of shares, platforms used, and resulting engagement to assess the feature's marketing effectiveness.

AR Experience Customization

AR Experience Customization enables organizers to tailor augmented reality interactions based on the event theme and audience preferences. This feature allows for personalized content delivery, ensuring that attendees encounter relevant information and engaging activities that capture their interests, leading to a more meaningful event experience.

Requirements

Customizable AR Content Templates
"As an event organizer, I want to use customizable AR content templates so that I can create engaging and themed augmented reality experiences for my attendees without needing technical skills."
Description

The Customizable AR Content Templates requirement allows event organizers to select from a variety of pre-designed augmented reality (AR) content templates that can be easily tailored to fit their specific event themes and branding. This feature enables users to personalize interactions without the need for extensive technical skills, streamlining the creation of engaging AR experiences. By providing diverse templates, the platform ensures that users can offer relevant and captivating content that resonates with their target audience, enhancing attendee engagement and satisfaction.

Acceptance Criteria
Event organizers will access the platform and navigate to the AR Experience Customization section to select a customizable AR content template for an upcoming corporate event.
Given an event organizer logged into EventLink, when they navigate to the AR Experience Customization section, then they should see a variety of AR content templates to choose from.
After selecting an AR content template, event organizers should be able to customize it with their event theme, branding elements, and specific content relevant to their audience.
Given an event organizer has selected an AR content template, when they customize the template with their event details, then the changes should reflect in the preview in real-time.
Once the AR content has been customized, the event organizer should have the ability to save their changes and preview the final augmented reality experience.
Given the event organizer has customized their AR content, when they click the save button, then the changes should be saved successfully and a preview of the AR experience should be generated without errors.
Event organizers will use the AR Experience Customization feature to deploy the customized AR experience, ensuring it works on various mobile devices for attendees.
Given the AR content is finalized, when the event organizer deploys the AR experience, then it should be accessible seamlessly on both iOS and Android devices.
The platform should allow users to view analytics on the usage and engagement of the AR content during the event.
Given the event has concluded, when the event organizer accesses the analytics dashboard, then they should see metrics related to AR content engagement, including views and interactions.
Event organizers should be able to switch between templates easily without losing their customizations during the process.
Given an event organizer is customizing one AR template, when they choose to switch to another template, then their previous customizations should be preserved and transferred to the new template.
The system should provide tooltips and guidance for each template to assist users in customizing their AR content effectively.
Given an event organizer is in the customization view, when they hover over any element of the template, then a tooltip with guidance should appear to help them understand the customization options available.
Real-time Analytics for AR Engagement
"As an event organizer, I want to receive real-time analytics on attendee engagement with AR features during my events so that I can make informed decisions on-the-fly and gather data for future planning."
Description

The Real-time Analytics for AR Engagement requirement provides event organizers with live data on attendee interactions with the AR features during the event. This includes metrics on how many users engaged with AR content, the duration of their interactions, and feedback ratings. This real-time insight allows organizers to assess the effectiveness of the AR experiences, make immediate adjustments if necessary, and gather valuable data for future events, ultimately optimizing the event's impact and return on investment.

Acceptance Criteria
Real-time Monitoring of AR Engagement Metrics during an Event
Given a live event is occurring, when an organizer accesses the real-time analytics dashboard, then they should see the number of attendees engaging with AR content, the duration of those interactions, and average feedback ratings updated every minute.
Historical Data Comparison for Event Analysis
Given past events have been conducted, when an organizer selects an event from the previous year's records and compares it with the current event's AR engagement data, then they should see a clear comparison of user interaction metrics and feedback ratings.
Immediate Adjustments Based on Analytics Feedback
Given that the real-time analytics show low engagement with specific AR features, when the organizer makes changes to content or interactions during the event, then attendee engagement should increase by at least 20% within 30 minutes of the adjustment.
User Access Levels for Data Viewing
Given various roles within the event management team, when user roles are assigned, then only designated users (e.g., event managers) should have access to detailed analytics data while general staff can view limited statistics.
Feedback Mechanism for Attendee Interaction
Given attendees are engaging with AR content, when attendees complete an interaction, then they should be presented with a feedback form that collects their ratings and comments, with a minimum completion rate of 75% of participants.
Real-time Alerts for Low Engagement
Given the analytics dashboard is active, when AR engagement drops below a defined threshold (e.g., 10 active users), then the organizer should receive an immediate alert via email or SMS.
Audience Preference Surveys for AR Content
"As an event organizer, I want to collect audience preferences through surveys before the event so that I can tailor the AR content to match their interests and improve overall engagement."
Description

The Audience Preference Surveys for AR Content requirement enables event organizers to conduct pre-event surveys to gather attendee preferences on types of AR experiences they would most like to see at the event. This input can be used to guide content creation, ensuring that the AR features are highly relevant and engaging for the audience. By aligning the AR content with attendee interests, the feature aims to enhance participant satisfaction and involvement during the event.

Acceptance Criteria
Pre-event surveys are distributed to registered attendees two weeks before the event, allowing organizers to gather data on attendee preferences for augmented reality experiences they wish to engage with during the event.
Given attendees are registered for the event, when the pre-event survey is sent, then at least 70% of recipients should complete the survey by the given deadline.
Organizers compile and analyze survey results to determine the top three preferred types of AR experiences that attendees want at the event based on their feedback.
Given survey responses are collected, when the analysis is completed, then a report detailing the three most favored AR experiences must be generated by the end of the survey collection period.
The AR content is developed based on the compiled audience preferences, ensuring alignment with attendee interests and enhanced engagement.
Given the final AR content is created, when the event occurs, then at least 85% of attendees should express satisfaction with the AR experiences based on post-event feedback forms.
A follow-up survey is conducted after the event to assess the effectiveness of the AR experiences based on attendee engagement and satisfaction.
Given the follow-up survey is sent out, when responses are collected, then at least 60% of attendees should confirm that the AR experiences met their preferences set in the pre-event survey.
Event organizers review the engagement metrics of the AR experience during the event to evaluate effectiveness in real-time.
Given real-time analytics are available, when the event occurs, then the AR interactions should show at least a 50% engagement rate based on the number of attendees participating in the AR features compared to total attendance.
Post-event reports are shared with stakeholders detailing the outcomes of the AR experiences relative to attendee preferences and engagement levels.
Given the post-event evaluation is performed, when the report is completed, then it must include an analysis of attendee feedback and engagement metrics and be shared with stakeholders within two weeks post-event.
Multi-language Support for AR Experiences
"As an event organizer, I want to offer multi-language support for AR experiences so that all of my attendees can understand and engage with the augmented reality content, regardless of their language."
Description

The Multi-language Support for AR Experiences requirement allows event organizers to provide their AR content in multiple languages, catering to diverse audiences. This feature ensures that international attendees can fully understand and appreciate the AR interactions, making events more inclusive and accessible. It enhances the overall experience by ensuring that language barriers do not detract from engagement, thus appealing to a broader audience and promoting positive feedback.

Acceptance Criteria
Multi-language support is activated during an international corporate event where attendees speaking different languages interact with AR content designed for each respective language.
Given the AR content is available in English, Spanish, and French, when an attendee selects their preferred language in the AR interface, then the content displayed must be in the selected language without errors or omissions.
During a trade show, the event organizer uses the multi-language support feature to display instructions and interactive AR elements for attendees from different countries.
Given the event is attended by individuals who speak at least five different languages, when they enter the AR experience, then 100% of them must receive information in their preferred language and be able to actively participate.
An event organizer aims to customize AR experiences for a charity event with a diverse audience participating from around the world.
Given that language options include German, Mandarin, and Arabic, when the AR experience is launched, then all attendees must have an option to choose their language and must receive corresponding AR content in their selected language within three seconds.
Feedback collection post-event concerning the effectiveness of language support in enhancing user engagement during the AR experience.
Given that attendees will be surveyed after the event, when they provide feedback regarding the AR multi-language feature, then at least 85% of respondents must indicate that the language support effectively enhanced their understanding and engagement.
Testing the consistency of language availability across multiple AR interactions during a multi-day international conference.
Given that multiple AR interactions are designed for various sessions, when all sessions are accessed, then each AR interaction must consistently display content in all selected languages without any defaults to the primary language.
Organizers review the analytics dashboard post-event to analyze the performance of multi-language AR support among attendees.
Given that real-time analytics are integrated into the platform, when the organizer examines user engagement metrics, then they must see a clear breakdown of interaction rates by language, with at least a 25% engagement difference among the languages supported.
Seamless Integration with Event Registration
"As an attendee, I want to be able to choose my preferences for AR experiences when I register for the event so that I can enjoy tailored content that matches my interests."
Description

The Seamless Integration with Event Registration requirement ensures that the AR customization feature is integrated with the event registration process. This means attendees can select their preferences for AR experiences during the registration phase, allowing for tailored content delivery during the event. This integration not only simplifies workflow for organizers but also ensures that personalized experiences are set up efficiently, enhancing attendee satisfaction.

Acceptance Criteria
Attendee selects AR experience preferences during event registration.
Given an event registration form, when the attendee inputs their details and reaches the AR experience section, then they should see a list of AR experience options tailored to the event theme.
Real-time updating of attendees' AR preferences in the system.
Given an attendee has selected their AR preferences, when they complete the registration, then the system should store the preferences in the user's profile and reflect these preferences in the event management dashboard.
Engagement with AR experiences at the event.
Given the attendee arrives at the event, when they access the AR experience with their preferences, then the relevant AR content should load without delay and match their selected options.
Post-event feedback collection on AR experiences.
Given the event has concluded, when attendees are prompted to provide feedback, then they should have the option to rate their AR experience and suggest improvements in a structured format.
Compatibility of AR feature with different devices.
Given various devices (smartphones, tablets) are being used by attendees, when they attempt to access the AR feature, then it should function without errors on all supported devices and platforms.
Training for event organizers on using the AR feature.
Given the event organizers receive training on the AR customization feature, when they navigate through the system, then they should be able to set up AR preferences effortlessly for multiple attendees.
Analytics on the usage of AR experiences during the event.
Given the event is in progress, when an organizer checks the dashboard, then they should see real-time analytics on attendee engagement levels with the AR experiences they selected.

Holographic Keynotes

Holographic Keynotes integrate state-of-the-art AR technology to project speakers or presenters as holograms during sessions. This innovative feature captivates the audience by creating a visually stunning presentation format that draws attention and enhances the delivery of content, making keynotes feel more interactive, memorable, and engaging.

Requirements

Holographic Presentation Setup
"As an event organizer, I want to easily set up holographic presentations so that I can enhance audience engagement and create memorable experiences during keynotes."
Description

The Holographic Presentation Setup requirement entails creating a user-friendly interface for event organizers to easily upload presentation materials, configure holographic projections, and select presenters for holographic keynotes. This feature should seamlessly integrate with EventLink's existing tools, enabling smooth scheduling and management. It aims to enhance event engagement by allowing for dynamic interaction during presentations, ultimately elevating the audience experience and making events more memorable.

Acceptance Criteria
Event organizers can easily access the Holographic Presentation Setup feature from within the EventLink dashboard.
Given the event organizer is logged into EventLink, when they select the 'Holographic Presentation Setup' option, then they should be directed to a user-friendly interface that allows uploading of presentation materials and selection of holographic presenters.
Event organizers can upload presentation materials for holographic keynotes seamlessly.
Given the event organizer is on the Holographic Presentation Setup page, when they choose to upload their presentation materials, then the system should accept various file formats (e.g., PDF, PPT) and provide a confirmation message upon successful upload.
Event organizers can configure holographic projections during the setup process.
Given the event organizer has uploaded their presentation materials, when they navigate to the holographic projection settings, then they should have the option to adjust projection size and positioning with real-time visual feedback displayed on the screen.
Event organizers can select presenters for holographic keynotes easily.
Given the event organizer is in the presenter selection step of the Holographic Presentation Setup, when they view the list of available presenters, then they should be able to select multiple presenters and see their selected choices reflected in real time.
Event organizers can schedule holographic presentations without technical difficulties.
Given the event organizer has completed the Holographic Presentation Setup, when they attempt to schedule the presentation within EventLink, then the system should successfully save the settings and provide a confirmation of the scheduled time.
An error message is displayed for incorrect file uploads.
Given the event organizer is uploading presentation materials, when they attempt to upload an unsupported file type, then the system should display an error message indicating unacceptable formats and provide instructions for acceptable types.
Event organizers receive a tutorial or guidance on using the Holographic Presentation Setup feature.
Given the event organizer accesses the Holographic Presentation Setup for the first time, when they open the feature, then a tutorial prompt should appear guiding them through the setup process step by step.
Real-time Holographic Feedback System
"As an attendee, I want to provide real-time feedback during holographic presentations so that I can interact with the speaker and feel more involved in the session."
Description

This requirement focuses on implementing a real-time feedback system that allows attendees to provide reactions and questions during holographic keynotes. Integrating a voting or comment feature will enable the presenter to interact dynamically with the audience, fostering a more inclusive and engaging environment. The anecdotal data generated from this system will help organizers adjust future presentations based on audience preferences and interests.

Acceptance Criteria
As an attendee of a holographic keynote, I want to use the real-time feedback system to provide reactions during the presentation, so that I can engage with the content being presented.
Given that I am logged into the EventLink platform during a holographic keynote, when I select the feedback option, then I should be able to vote or submit a comment that is immediately visible to the presenter.
As a presenter during a holographic keynote, I want to view real-time feedback from attendees, so that I can adjust my presentation dynamically based on audience reactions.
Given that feedback has been submitted by attendees, when I access the feedback dashboard during the presentation, then I should see a live feed of votes and comments reflecting audience engagement.
As an event organizer, I want to analyze the feedback collected from attendees after a holographic keynote, so that I can evaluate the effectiveness of the presentation.
Given that the holographic keynote has concluded, when I generate a report on attendee feedback, then I should receive a comprehensive summary of reactions, including the number of votes and key comments, to inform future presentations.
As an attendee, I want to be able to withdraw my feedback after submission, to ensure my responses accurately represent my opinions.
Given that I have submitted feedback, when I decide to withdraw my comment or vote, then I should be able to do so and see my previous feedback removed from the feedback dashboard.
As a presenter, I want to have the ability to highlight specific comments from attendees during my presentation, to foster audience interaction.
Given that attendees have submitted comments, when I select a comment to highlight during the presentation, then that comment should be displayed prominently for all attendees to see during the session.
Holographic Compatibility Check
"As an attendee, I want to know beforehand if my device is compatible with holographic keynotes so that I can ensure I have the right setup for the event."
Description

The Holographic Compatibility Check requirement aims to ensure that all participants' devices can support holographic viewing and interaction. This feature will deliver a pre-event compatibility check, informing users if their devices meet the necessary technical specifications. This proactive approach minimizes technical issues during the event and guarantees a smooth experience for all attendees, enhancing overall satisfaction with the holographic keynotes.

Acceptance Criteria
Pre-event device compatibility assessment for users planning to attend a holographic keynote session, ensuring that their devices meet the technical specifications needed for optimal holographic viewing.
Given a user registers for a holographic keynote event, when they input their device information into the compatibility checker, then they receive a confirmation message indicating whether their device is compatible or not with the holographic viewing requirements.
Scenario where an attendee attempts to access a holographic keynote using a device that does not meet compatibility standards, leading to a prompt indicating the problem.
Given a user inputs a device that does not meet the compatibility requirements, when they try to join the holographic keynote, then they should receive an error message detailing the requirements their device fails to meet.
A situation where the compatibility checker list common device types and their compatibility status ahead of the event, allowing users to make informed decisions.
Given the compatibility checker is active, when a user checks a list of commonly used devices, then the checker displays which of the listed devices are compatible with holographic keynotes.
User experience during the sign-up process where attendees receive instant feedback on their device's compatibility while registering for the event.
Given a user registers for the event and inputs their device description, when the compatibility check is executed simultaneously, then they receive instant feedback on their device's compatibility status before finalizing registration.
Post-check scenario where users receive additional guidance if their devices are not compatible with holographic presentations.
Given a user receives a non-compatible status for their device, when the compatibility check concludes, then they receive a follow-up message that offers suggestions for compatible devices or troubleshooting steps to enhance compatibility.
Augmented Reality Content Library
"As an event organizer, I want access to a library of augmented reality content so that I can easily create visually engaging holographic presentations without needing advanced design skills."
Description

This requirement is about creating an extensive content library featuring pre-made holographic presentation assets, templates, and effects that users can utilize for their events. This library would serve as a resource for users looking to create visually captivating presentations without needing extensive design skills. It enhances the overall experience by reducing preparation time and ensuring high-quality visuals for every session.

Acceptance Criteria
User accesses the Augmented Reality Content Library to select a holographic presentation template for their upcoming corporate event.
Given the user is logged into EventLink, when they navigate to the Augmented Reality Content Library, then they should be able to view and select from a list of at least 30 pre-made holographic presentation templates.
User customizes a selected holographic presentation template using the content library.
Given the user has selected a holographic template, when they customize the template with their own content (text, images, videos), then the changes should be reflected in real-time and saved automatically.
User generates a preview of their holographic presentation before the event.
Given the user has finalized their customized holographic presentation, when they click on the preview button, then the presentation should render in a holographic format showcasing all selected elements and customizations within 5 seconds.
User searches for specific effects or assets within the Augmented Reality Content Library.
Given the user is in the Augmented Reality Content Library, when they enter a keyword in the search bar, then the system should display relevant results including at least 10 related effects or assets within 3 seconds.
User shares their customized holographic presentation with team members for feedback.
Given the user wants to share their presentation, when they click the share button, then they should be able to send a link via email or direct message, allowing team members to access the presentation with edit permissions.
User accesses the Augmented Reality Content Library on different devices (desktop, tablet, mobile).
Given the user accesses EventLink on various devices, when they log into their account and navigate to the Augmented Reality Content Library, then the library should be fully functional and display the same content and features across all devices.
User rates and reviews a holographic template they have used in their presentation.
Given the user has utilized a holographic template, when they submit a review, then a rating between 1 to 5 stars should be recorded and displayed publicly alongside the template for other users to see.
User Training Module for Holographic Features
"As an event organizer, I want access to training materials about holographic features so that I can confidently use them to enhance my event presentations."
Description

The User Training Module requirement involves developing a comprehensive training resource, including tutorials and documentation, to teach users how to effectively utilize the holographic features within EventLink. This training will help users understand the technical aspects of holographic presentations, enhancing their comfort and confidence when using these innovative tools. It is crucial for ensuring successful implementation and user satisfaction.

Acceptance Criteria
User accesses the User Training Module to learn how to utilize the Holographic Keynotes feature for the first time during an online training session.
Given the user has logged into EventLink, when they navigate to the User Training Module and select the Holographic Keynotes section, then they should be able to view an introductory tutorial video that lasts no longer than 5 minutes.
User interacts with the provided documentation within the User Training Module to find specific information about troubleshooting holographic presentations.
Given that the user is viewing the documentation, when they search for 'troubleshooting holograms', then they should receive relevant results within 2 seconds, including a minimum of three potential solutions.
User completes the entire User Training Module focused on Holographic Keynotes and takes a quiz to assess their understanding.
Given the user finishes the training, when they take the quiz that comprises 10 questions, then they must achieve at least 80% correct answers to be considered proficient in using the holographic features.
User provides feedback on the training module after completing it to assess its effectiveness and usefulness.
Given that the user has completed the training module, when they submit their feedback through the designated form, then the system should record their feedback and provide a confirmation message within 5 seconds.
Administrator reviews the engagement analytics of users who completed the User Training Module to determine the effectiveness of the training.
Given the administrator accesses the analytics dashboard, when they review the user engagement metrics, then they should see an average completion rate of at least 70% for the training module within the first month of launch.
User practices using the Holographic Keynotes feature during a simulated event setup after completing the training.
Given the user has completed the training, when they enter the simulation mode to set up a holographic keynote, then they should be able to successfully implement the hologram in their event without technical assistance on their first attempt.

Interest Matchmaker

The Interest Matchmaker utilizes AI-driven algorithms to connect attendees with similar interests, goals, or professional backgrounds. By facilitating meaningful introductions, this feature enhances networking opportunities and encourages attendees to engage with others who can provide relevant insights or collaborations. Users can expand their network more effectively, making valuable connections that may lead to future partnerships.

Requirements

Profile Matching Algorithm
"As an event attendee, I want to be matched with other participants who share my interests and professional background so that I can engage in meaningful conversations and expand my professional network."
Description

The Profile Matching Algorithm is designed to analyze attendee profiles and interests using AI-driven algorithms to accurately connect individuals with similar backgrounds, goals, or interests. This feature aims to enhance the networking experience by providing recommendations for meaningful connections, thus increasing engagement and potential collaborations among attendees. By integrating seamlessly within the EventLink platform, this algorithm leverages existing user data to facilitate effective networking opportunities and streamline user interactions, ultimately leading to more fruitful connections and partnerships during events.

Acceptance Criteria
User initiates the Interest Matchmaker feature to find attendees with similar professional interests at a corporate networking event.
Given a user has completed their profile with interests and goals, when they access the Interest Matchmaker, then they should receive a list of at least 5 recommended attendees with matching interests.
The Profile Matching Algorithm processes attendee profiles at the start of an event to suggest connections.
Given the event has started and profiles have been submitted, when the algorithm runs, then it must display at least 10 connections per user based on shared interests and backgrounds.
An attendee engages with a suggested connection via the platform's messaging tool after receiving a match.
Given an attendee has viewed their match suggestions, when they click on a recommended attendee's profile, then they should have the option to send a message within the app with a response time of less than 30 seconds.
The event organizer reviews the effectiveness of the Interest Matchmaker after the event.
Given the event has concluded, when the organizer accesses the analytics dashboard, then they should see detailed reports indicating at least 70% of attendees engaged with recommended connections.
An attendee updates their profile interests post-event using the platform.
Given an attendee has successfully logged into their profile, when they update their interests and save, then the Profile Matching Algorithm should incorporate these changes in its next matching cycle instantly or within 15 minutes.
The algorithm identifies and matches attendees from different events based on overlapping interests.
Given multiple events are happening simultaneously, when an attendee searches for matches, then they should also see relevant connections from other events with shared interests and goals.
Interest Tagging System
"As an attendee, I want to tag my profile with my specific interests so that I can receive better recommendations for networking opportunities with like-minded individuals."
Description

The Interest Tagging System allows event attendees to tag their profiles with specific interests, goals, and professional fields. This system benefits users by providing a structured way to communicate their networking preferences and objectives, enabling the Profile Matching Algorithm to deliver precise connection suggestions. The tagging feature fosters a sense of community among attendees and ensures that the connections made during events are both relevant and beneficial. Moreover, this system will encourage attendees to take an active role in shaping their networking experience, leading to more meaningful interactions during the event.

Acceptance Criteria
Attendees at a corporate event access their profiles on EventLink to tag their personal and professional interests before networking sessions begin.
Given an attendee has logged into their EventLink profile, when they navigate to the Interest Tagging section, then they should see a list of predefined categories to select from and have the option to input custom tags.
During the event, attendees want to find suitable networking partners based on their tagged interests.
Given an attendee has tagged their interests, when the attendee uses the Interest Matchmaker tool, then they should receive a list of other attendees with similar tags sorted by relevance.
An event organizer seeks to understand the interests of attendees to plan networking activities effectively.
Given the event has concluded, when the organizer accesses the analytics dashboard, then they should be able to view aggregated data on interests tagged by attendees in a visual format.
A user wants to edit or remove tags from their profile after initially setting them.
Given an attendee is viewing their profile, when they click the edit button on the Interest Tagging section, then they should be able to modify or delete existing tags and save these changes successfully.
Attendees want to connect with others who share specific professional backgrounds during the event.
Given an attendee has tagged their professional field, when they perform a search in the networking section, then the system should return attendees with matching professional fields within two clicks.
Event participants receive suggestions on who to connect with based on the tags they've set.
Given an attendee has completed interest tagging, when they log in to EventLink, then they should receive personalized connection recommendations on their dashboard.
An attendee wants to ensure their interest tags are visible to their networking matches.
Given an attendee has successfully tagged their profile, when they view their profile from another attendee's account, then their tagged interests should be clearly displayed.
Real-Time Connection Notifications
"As an event attendee, I want to receive real-time notifications when I am matched with other participants so that I can initiate conversations and networking opportunities promptly."
Description

Real-Time Connection Notifications provide instant alerts to attendees when they are matched with others who share similar interests or backgrounds. This feature aims to enhance networking opportunities by ensuring that users do not miss potential connections during the event. Notifications can be delivered via the EventLink app or email, prompting attendees to reach out and engage with their matches in real time. This fosters timely interactions and helps attendees maximize their networking opportunities, creating a more dynamic and engaging event experience.

Acceptance Criteria
User receives an instant notification through the EventLink app when matched with another attendee who shares a similar interest during the event.
Given the user has an active profile indicating their interests, When the match is made, Then the user should receive a push notification within 1 minute of the match being established.
User receives a real-time email notification when a match is established during the event.
Given the user has opted in for email notifications, When the match is created, Then the user should received an email notification within 1 minute of the match being established.
User can view a list of all their matches in the EventLink app after receiving a notification.
Given the user has received a connection notification, When the user navigates to the matches section in the app, Then the user should see a list of matches with names, interests, and a way to initiate contact.
User can filter matched connections based on specific interests or professional backgrounds.
Given the user is viewing their list of matches, When they apply filters by interest or background, Then the displayed matches should update to reflect only those that meet the selected criteria.
Notification alerts are not missed by users, even if they are not currently using the app.
Given a user receives a connection notification, When they reopen the EventLink app, Then the notification should be displayed clearly on the notifications page indicating a new match exists.
User can customize the types of notifications they receive regarding matches.
Given the user is in the settings section for notifications, When they select preferences for connection notifications, Then those preferences should be saved and applied to future match notifications.
Users can provide feedback on the effectiveness of the matches received.
Given the user has encountered a match notification, When they interact with the match, Then they should have an option to rate the connection and provide feedback on the relevance of the match.
Networking Session Scheduling Tool
"As an attendee, I want to schedule meetings with my matches so that I can have organized and meaningful conversations during the event."
Description

The Networking Session Scheduling Tool allows attendees to schedule meetings or networking sessions with their matches directly through the EventLink platform. This tool provides a user-friendly interface for selecting time slots and sending meeting requests, helping to streamline the coordination of networking efforts. By facilitating scheduled interactions, this feature promotes accountability and commitment to networking, ensuring that attendees can make the most of their event experience. In addition, it helps manage time effectively during the event, fostering organized networking opportunities.

Acceptance Criteria
Attendee schedules a networking session using the Scheduling Tool at the EventLink platform during the event to meet another attendee with similar interests.
Given an attendee is logged into EventLink, when they select an available time slot from the Scheduling Tool and send a meeting request to another match, then the meeting should be successfully scheduled, and both attendees should receive a confirmation notification.
Attendee attempts to schedule a networking session but no time slots are available due to conflicting schedules.
Given an attendee is logged into EventLink and has matches, when they attempt to schedule a networking session during a time the match is unavailable, then they should receive a notification indicating that no available time slots are found and suggestions for alternative slots.
User cancel a previously scheduled networking session using the Scheduling Tool within the EventLink platform.
Given an attendee has a scheduled networking session, when they choose to cancel the session, then the session should be removed from their agenda and a cancellation notification should be sent to both attendees involved in the meeting.
An attendee uses the mobile app to schedule a networking session while attending an event.
Given an attendee is using the EventLink mobile app, when they view their matches and select a time to schedule a networking session, then they should be able to complete the scheduling without any errors and receive an updated calendar entry.
Network session reminders are sent to attendees approaching their scheduled meeting time.
Given a scheduled networking session is approaching, when the time is within one hour of the session, then both attendees should receive an automated reminder notification through the EventLink platform.
Admin user reviews scheduled networking sessions for conflicts or overlaps and makes adjustments if necessary.
Given an admin user is reviewing scheduled networking sessions, when they identify overlapping sessions, then the admin should be able to modify the schedule and notify the attendees of any changes.
Feedback and Rating System for Connections
"As an attendee, I want to provide feedback on my networking interactions so that I can contribute to improving the matching system and help others make informed connections in the future."
Description

The Feedback and Rating System for Connections enables attendees to provide feedback on their networking experiences with matched connections. Users can rate their interactions and leave comments about the quality of the networking opportunities they engaged in. This data will help improve the Profile Matching Algorithm, refine the Interest Tagging System, and enhance future networking experiences for attendees. It also encourages accountability and fosters an environment of professional growth by recognizing valuable connections, making it easier for future users to understand which profiles may be most beneficial to engage with during events.

Acceptance Criteria
User successfully submits feedback and rating on a matched connection after a networking event.
Given an attendee is logged into EventLink, when they access their networking history, then they should be able to submit a rating (1 to 5 stars) and provide comments for each matched connection they interacted with.
The system calculates and displays the average rating for each matched connection based on user feedback.
Given multiple users have submitted ratings for a connected profile, when an attendee views that profile, then the average rating and total number of feedback entries should be displayed clearly on the profile page.
An admin reviews feedback for connections to identify areas for improvement in the matching algorithm.
Given feedback has been submitted by users, when the admin accesses the feedback management dashboard, then they should be able to view all feedback submissions, including ratings and comments, for analysis.
Users can see a notification after they submit their feedback indicating the submission was successful.
Given an attendee submits feedback and rating, when the submission is complete, then they should see a confirmation message stating ‘Thank you for your feedback!’
The system prevents users from submitting feedback on a connection they did not interact with.
Given a user tries to rate a connection not in their networking history, when they attempt to submit a rating, then the system should display an error message stating ‘You cannot submit feedback for this connection as you have not interacted with them.’
Users can edit their feedback and rating for a matched connection post-submission.
Given an attendee has previously submitted feedback, when they access their feedback for that connection, then they should have the option to edit their rating and comments before resubmitting.
The user interface allows easy access to the feedback and rating system.
Given an attendee navigates their profile, when they view their matched connections, then they should see a clear and easily accessible 'Rate Connection' button next to each profile.

Live Chat Rooms

Live Chat Rooms create dedicated virtual spaces for attendees to discuss specific topics, industry trends, or event-related themes in real-time. This feature encourages dynamic interactions among participants, allowing for spontaneous conversations, knowledge sharing, and relationship building. Users benefit from increased engagement and the opportunity to dive deeper into discussions that matter to them.

Requirements

Dedicated Chat Rooms
"As an event attendee, I want to participate in dedicated chat rooms so that I can engage in discussions with other participants about topics I care about, facilitating networking and knowledge sharing."
Description

The Dedicated Chat Rooms requirement entails the implementation of separate virtual areas for attendees to engage in conversations on specific topics relevant to the event. These chat rooms will serve as unique discussion platforms, allowing users to exchange insights, ask questions, and share experiences related to their interests. By integrating this feature into EventLink, users can foster community engagement and create meaningful interactions, enhancing attendee satisfaction and generating a vibrant environment for information exchange.

Acceptance Criteria
Attendee enters a dedicated chat room for a specific topic during an event.
Given an attendee is logged in to EventLink and the event is in progress, When the attendee selects a dedicated chat room from the list of available rooms, Then the attendee should be able to enter the chat room and view ongoing conversations.
Participant sends a message within a dedicated chat room during an event.
Given an attendee is inside a dedicated chat room, When the attendee types a message and clicks 'Send', Then the message should appear in the chat room for all attendees to see immediately.
Attendee searches for a specific topic in dedicated chat rooms.
Given an attendee is logged in to EventLink, When the attendee enters a keyword or topic in the search bar, Then the system should display all relevant dedicated chat rooms related to that topic.
Chat Room notifications for new messages.
Given an attendee is inside a dedicated chat room, When another attendee sends a new message, Then the system should notify the attendee with an alert sound and visual notification of the new message without needing to refresh the chat.
Participant leaves a dedicated chat room.
Given an attendee is inside a dedicated chat room, When the attendee clicks on the 'Leave' button, Then the attendee should exit the chat room and be returned to the main chat room overview without any error.
Moderation tools for dedicated chat room admins.
Given an admin is managing a dedicated chat room, When the admin selects a message to delete, Then the message should be removed from the chat history and the admin should see a confirmation message.
Real-time Notifications
"As an event attendee, I want to receive real-time notifications for messages in the chat rooms so that I can stay updated on discussions and respond without missing important information."
Description

The Real-time Notifications requirement will enable instant alerts to users when new messages are posted in the live chat rooms or when someone mentions their name. This feature will enhance user engagement by ensuring that participants remain informed of ongoing conversations and can respond promptly. Implementing this capability will improve communication flow within chat rooms, fostering an interactive and lively space for discussion, while keeping users connected to the conversations that matter most to them.

Acceptance Criteria
User receives a notification for new messages in a live chat room while actively participating in another chat room.
Given the user is logged into the EventLink platform and is in Chat Room A, When a new message is posted in Chat Room B, Then the user receives a real-time notification of the new message with the sender's name and message preview.
User is mentioned in a live chat room while their browser is minimized.
Given the user has minimized the browser window while participating in a live chat room, When someone mentions the user's name in the chat, Then the user receives a desktop notification that displays the mention and provides an option to navigate back to the chat room.
User toggles notifications on and off for live chat rooms in their settings.
Given the user is on the notification settings page, When the user toggles the 'Live Chat Notifications' option to off, Then the user no longer receives any notifications for new messages or mentions in live chat rooms until the setting is toggled back on.
User receives a summary of notifications after returning to the platform.
Given the user has been away from the platform for over 10 minutes, When the user logs back in, Then the user receives a notification summary that lists any missed messages and mentions since their last activity, ensuring they are updated on ongoing conversations.
Notification sound plays when a new message is received in a chat room.
Given the user is active in a live chat room, When a new message is posted, Then an audible notification sound plays to alert the user of the new message, which can be muted in the settings.
User can customize notification settings for individual chat rooms.
Given the user is in the settings menu for notifications, When they select a specific live chat room, Then the user is able to choose to receive all notifications, only mentions, or no notifications for that chat room.
User views real-time notifications in an organized manner.
Given the user receives multiple notifications for new messages and mentions, When the user clicks on the notifications icon, Then a drop-down menu displays the notifications in chronological order, allowing easy navigation to each chat room where the notifications originated.
User Moderation Tools
"As a chat room moderator, I want to have moderation tools at my disposal so that I can maintain a respectful and productive conversation environment, ensuring that all attendees can engage meaningfully."
Description

The User Moderation Tools requirement involves providing hosts and designated participants with the ability to moderate conversations within the chat rooms. This includes features such as muting users, managing discussions, and controlling the flow of conversation to ensure a respectful and effective dialogue. Incorporating moderation tools supports a positive chat environment, minimizes disruptions, and allows for productive exchanges. This feature will enhance the overall user experience by fostering a safe and constructive atmosphere during discussions.

Acceptance Criteria
User initiates a live chat session and requires the ability to moderate discussions among participants.
Given a host is in the chat room, when a participant uses inappropriate language, then the host can mute that participant and prevent further disruptions.
In a panel discussion chat room, hosts need to manage the conversation flow to ensure all topics are covered without chaos.
Given the host is present, when the discussion gets off-topic, then the host can redirect the conversation and highlight the next subject to discuss.
During a live chat, a host wants to ensure that only relevant questions are answered to keep the dialogue productive.
Given the chat audience is participating, when a participant asks an irrelevant question, then the host can remove that message and respond with a reminder of the chat's purpose.
A sudden influx of participants causes the chat to become overwhelming for hosts to manage alone.
Given the chat room is busy, when the host assigns a designated moderator, then the moderator can help mute users or manage questions from participants.
A chat room host wants to acknowledge and highlight valuable contributions from participants to encourage engagement.
Given a participant has shared insightful information, when the host wants to acknowledge this, then the host can pin that message for all participants to see.
Topic Categorization
"As an event attendee, I want to be able to find chat rooms organized by topic so that I can easily join discussions that align with my interests, optimizing my networking and learning opportunities."
Description

The Topic Categorization requirement will allow users to create and join chat rooms based on specific topics or themes relevant to the event. This feature facilitates organized discussions and enables attendees to easily find and participate in conversations that interest them. By implementing this structure, EventLink will enhance user experience by streamlining topic discovery and engagement, ensuring that users can connect with like-minded individuals and maximize the value of their participation.

Acceptance Criteria
User creates a chat room based on a specific topic.
Given a user is logged into EventLink, when they select 'Create Chat Room' and choose a topic from a predefined list, then the chat room should be created successfully and visible under the selected topic category.
User joins an existing chat room based on selected topic.
Given a user is on the EventLink platform, when they browse the list of chat rooms and select a topic, then they should be able to join the chat room and participate in discussions related to that topic.
User receives notifications for relevant chat room activity.
Given a user has joined a chat room, when a new message is posted in the chat room, then the user should receive a notification in real-time to keep them engaged with the conversation.
User can filter chat rooms by popularity or relevance.
Given a user is on the 'Chat Rooms' page, when they apply filters for popularity or relevance, then the chat rooms should be reordered according to the selected filter, allowing easier discovery of active discussions.
User can report inappropriate content in chat rooms.
Given a user is participating in a chat room, when they encounter inappropriate content, then they should have the option to report the content and the reporting action should be logged for review by moderators.
Users can see the number of participants in each chat room.
Given a user is viewing the list of chat rooms, when they look at a specific chat room, then the current number of participants should be displayed next to the room name, indicating its activity level.
User can customize chat room notifications.
Given a user has joined a chat room, when they access the chat room settings, then they should be able to customize their notification preferences (e.g., receive all notifications, only mentions, no notifications).
Analytics Dashboard for Chat Engagement
"As an event organizer, I want to access analytics on chat room engagement so that I can understand how participants are interacting, enabling me to refine future event programming and enhance attendee satisfaction."
Description

The Analytics Dashboard for Chat Engagement requirement consists of developing a feature that provides insights into chat room activity, participant engagement levels, and conversation topics trending during the event. This data will help event organizers gauge user involvement and interests, allowing them to make informed decisions for future events and enhance the content of their programming. By integrating this analytics capability, EventLink will empower users with valuable feedback on the effectiveness of their live chat interactions and overall event engagement.

Acceptance Criteria
User navigates to the Analytics Dashboard after an event to review the chat engagement metrics.
Given the user has completed an event and accesses the Analytics Dashboard, when they select the 'Chat Engagement' tab, then they should see a summary of total messages sent, participants count, and active chat rooms during the event.
Event organizers want to analyze participant engagement levels during various segments of the event.
Given the user filters the chat engagement data by specific timeframes or event segments, when they apply the filters, then the dashboard should update to reflect only the chat activity for the selected segments, providing accurate analytics.
A user wants to identify trending conversation topics within the chat rooms for future content planning.
Given the user accesses the trending topics section of the Analytics Dashboard, when they view the topics, then they should see a ranked list of the top 5 conversation topics discussed based on message volume and engagement levels during the event.
An event organizer needs to compare chat engagement metrics across multiple events.
Given the user accesses the comparative analytics section, when they select two or more events to analyze, then they should be presented with a side-by-side comparison of key metrics such as total messages, peak chat activity times, and participant engagement scores.
The user wants to generate a report of chat engagement metrics to share with stakeholders after an event.
Given the user selects the option to generate a report, when the report is generated, then the user should receive a downloadable PDF report that includes visual graphs and key insights about chat engagement metrics from the event.
Organizers are preparing for future events and want to learn about engagement patterns from chat rooms.
Given the user analyzes historical chat data, when they review the engagement patterns over time, then they should be able to identify trends such as average user activity per chat room and peak engagement times across events.
The user is interested in real-time analytics while the chat is ongoing during an event.
Given the user accesses the Analytics Dashboard during the event, when they monitor the live chat engagement metrics, then they should see real-time updates on current participants, messages sent per minute, and ongoing active topics in the chat rooms.

Virtual Icebreakers

Virtual Icebreakers are interactive activities designed to kickstart conversations and foster connections among attendees. These engaging games and prompts encourage participants to introduce themselves and share their interests in a light-hearted manner. By breaking down barriers and creating a friendly atmosphere, this feature enhances attendee interactions and helps form connections in a fun and engaging way.

Requirements

Interactive Game Selection
"As an event organizer, I want to select interactive icebreaker games for my virtual event so that I can promote engagement and ensure attendees connect in a relaxed and enjoyable manner."
Description

The Interactive Game Selection requirement allows users to choose from a variety of pre-defined virtual icebreaker activities tailored for different group sizes and event types. This feature will enhance the user experience by providing options that align with the event's theme, making it easier for organizers to facilitate connections among attendees. Integration with the EventLink platform will ensure that selected games can be easily scheduled and linked with the event's agenda, providing a streamlined approach to planning engaging sessions. Users can easily customize their game selection based on participant demographics and preferences, fostering an inclusive atmosphere that encourages participation and networking among attendees.

Acceptance Criteria
User selects a virtual icebreaker activity for a corporate team-building event during the planning stage in EventLink.
Given the user is on the Interactive Game Selection page, when they filter games by group size and event type, then they should see only the relevant games that match their criteria.
An event organizer wants to customize the icebreaker games based on attendee demographics before the event starts.
Given the user selects a game, when they choose to customize the game settings based on attendee demographics, then the customized game options should be presented based on the selected demographics.
During a live event, the organizer needs to link the selected icebreaker games to the event agenda.
Given the user has selected a virtual icebreaker activity, when they add it to the event agenda, then the game should appear in the agenda with the correct timing and description.
An attendee wishes to view the selected icebreaker games before the event.
Given the user has access to the event agenda, when they navigate to the icebreaker section, then they should see the list of selected icebreaker games along with their descriptions.
An event organizer uses the platform's analytics to evaluate the effectiveness of the virtual icebreakers after the event.
Given the event has concluded, when the organizer accesses the analytics dashboard, then they should see engagement metrics related to the icebreaker activities, including participant feedback and interaction levels.
The platform needs to allow users to select icebreaker games suitable for both in-person and virtual attendees.
Given the user is on the Interactive Game Selection page, when they indicate that the event includes both in-person and virtual participants, then they should be shown games that are suitable for both formats.
Real-time Interaction Monitoring
"As an event organizer, I want to monitor participant engagement in real-time during icebreaker activities so that I can make adjustments on the fly and enhance attendee interaction."
Description

The Real-time Interaction Monitoring requirement enables event organizers to track participant engagement levels during virtual icebreaker sessions. This functionality will collect data on participant interactions, such as responses to prompts and game participation rates, providing insights into how effectively the icebreakers are fostering connections. By integrating analytics into the EventLink dashboard, organizers can monitor engagement patterns in real-time and make immediate adjustments to ensure a high level of interaction throughout the event. This feature allows for adaptive management of activities, ensuring that every participant is involved and engaged in the event.

Acceptance Criteria
Real-time monitoring during a virtual icebreaker session for an online corporate event.
Given a virtual icebreaker session is in progress, when an organizer accesses the EventLink dashboard, then they should see real-time engagement metrics such as the number of participants, prompt responses, and game participation rates displayed clearly.
Organizers need to assess participant engagement during icebreaker activities to make on-the-spot adjustments.
Given that a virtual icebreaker activity is live, when the organizer sets a defined threshold for acceptable engagement levels, then they should receive an alert if engagement dips below this threshold, allowing for immediate intervention.
Event organizers want to analyze the effectiveness of different icebreaker activities across multiple sessions.
Given multiple virtual icebreaker sessions have occurred, when the organizer reviews the analytics report on the EventLink dashboard, then they should see comparative statistics for each activity, including average engagement levels and participant feedback ratings.
Event organizers wish to ensure that all attendees have the opportunity to engage in icebreaker activities.
Given that a virtual icebreaker session has started, when the organizer reviews the participation data, then they should confirm that at least 80% of attendees engage in at least one prompt or game throughout the session.
During a virtual icebreaker, organizers adjust the activities based on real-time feedback.
Given that real-time feedback options are active during a virtual icebreaker session, when participants provide feedback on an activity through the dashboard, then organizers should be able to see this feedback instantly and modify the activity accordingly.
Organizers need to follow up on participant engagement trends for future events.
Given that a virtual icebreaker session has concluded, when the organizer accesses the post-event report on the dashboard, then they should see a summary of engagement trends over time, including charts and suggestions for future activities based on past performance.
Customizable Icebreaker Prompts
"As an event organizer, I want to create and customize icebreaker prompts specific to my audience so that the activities resonate better with attendees and encourage deeper connections."
Description

The Customizable Icebreaker Prompts requirement allows event organizers to create and customize their own icebreaker questions and prompts. This flexibility ensures that the activities can be tailored to fit the specific audience or event theme, enhancing relevance and engagement. Organizers can select from a library of suggested prompts or input their own, which will be displayed during the icebreaker activities. By incorporating personalized touches, this feature enriches the attendee experience, making connections more meaningful and enjoyable. Furthermore, the prompts can be saved for future events, allowing for consistency and adaptability in future planning.

Acceptance Criteria
Event organizers want to create a unique and engaging virtual icebreaker for their upcoming corporate event. They access the Customizable Icebreaker Prompts feature to select from a pre-existing library of prompts or input their own tailored questions to enhance interaction among attendees. The system should allow them to easily save these customized prompts for future use.
Given an event organizer has accessed the Customizable Icebreaker Prompts feature, When they select or input a new prompt, Then the system should allow them to save the prompt for future events and confirm the action with a success message.
During an online event, attendees participate in icebreaker activities where customized prompts are displayed. Organizers want to ensure that all prompts used during the activity receive positive feedback, indicating that they resonate well with the audience and enhance interaction.
Given that the icebreaker activity is taking place with customized prompts displayed, When attendees provide feedback on each prompt, Then at least 80% of the feedback must indicate that the prompts were engaging and relevant.
An event organizer wants to ensure that the Customizable Icebreaker Prompts feature is flexible enough to accommodate various event themes. They should be able to create icebreaker prompts specific to different audience types or occasions, ensuring that the prompts are contextually appropriate.
Given that an event organizer is creating prompts for different event themes, When they input custom prompts related to specific themes, Then the system should successfully display them accurately to the attendees during the icebreaker activities.
The event organizers need to analyze the effectiveness of the customized icebreaker prompts used in previous events to improve future interactions. They want to review the saved prompts along with the feedback from attendees in a reporting format.
Given the event organizer accesses the reporting feature, When they request a report for past events, Then the system should generate a report that includes a list of saved prompts and corresponding feedback from attendees.
After creating customized icebreaker prompts, organizers need to quickly switch between different prompts during the activity. The feature must allow easy navigation and selection of prompts to enhance the flow of the icebreaker session.
Given that the icebreaker activity is in progress, When the organizer navigates through the saved prompts, Then they should be able to switch between prompts smoothly within 3 seconds without any disruption to the activity.
Organizers want to ensure that the process of customizing prompts is user-friendly, especially for those who may not be technologically savvy. The feature must provide intuitive guidance during the prompt creation process.
Given the event organizer accesses the Customizable Icebreaker Prompts feature, When they create a new prompt, Then the system should provide step-by-step guidance and tips to assist in prompt creation.
Post-Event Feedback Collection
"As an event organizer, I want to collect feedback from attendees after the icebreaker activities so that I can understand what worked well and improve future events."
Description

The Post-Event Feedback Collection requirement is designed to gather participant insights and feedback specifically about the virtual icebreaker activities. This feature allows attendees to rate their experiences and provide comments on the effectiveness of the icebreakers in promoting interaction and engagement. The feedback collected will be analyzed and presented on the EventLink dashboard, providing organizers with actionable insights to refine and improve future virtual icebreaker sessions. By leveraging participant feedback, organizers can enhance the quality of their events, ensuring that icebreakers continuously evolve to meet the needs of attendees.

Acceptance Criteria
Post-Event Feedback Collection for Virtual Icebreakers in a Corporate Event
Given the event has concluded and attendees participated in the virtual icebreaker activities, when they access the feedback form, then they should be able to rate their experience on a scale of 1 to 5 and provide written comments about the icebreakers.
Analyzing Feedback Data on EventLink Dashboard
Given the feedback has been collected, when the event organizer accesses the EventLink dashboard, then they should see a summary of average ratings and key comments categorized by icebreaker activity.
Participant Access to Feedback Form Immediately After Event
Given that the event has ended, when the attendees receive the post-event email, then they should find a link to the feedback form that is accessible for 14 days post-event.
Feedback Form Submission Confirmation
Given a participant has filled out the feedback form, when they submit their responses, then they should receive an on-screen confirmation message indicating successful submission and thanking them for their feedback.
Anonymous Feedback Submission
Given that participants are requested to provide feedback, when they fill out the feedback form, then it should not require personal identification information to ensure anonymity.
Feedback Categorization for Future Improvements
Given feedback has been collected, when the data is analyzed, then common themes and suggestions should be categorized into actionable insights for enhancing future icebreaker activities.
Integration of Feedback Results Into Event Planning
Given feedback data is analyzed, when the event organizers review the feedback insights, then they should be able to utilize the data to make informed decisions on the types of icebreakers for upcoming events.
Social Media Sharing Integration
"As an event attendee, I want to share my icebreaker experiences on social media so that I can connect with others and promote the event among my friends and followers."
Description

The Social Media Sharing Integration requirement facilitates sharing of icebreaker experiences on various social media platforms. This feature allows participants to easily post about their icebreaker activities, encouraging wider engagement and sharing of their experiences with their networks. Integrating this capability into EventLink enhances brand visibility and promotes future events through organic social sharing. Event organizers can customize the sharing prompts to encourage specific hashtags or messages that align with their branding and event goals, turning attendee experiences into valuable marketing assets.

Acceptance Criteria
User shares an icebreaker experience on Facebook after participating in a Virtual Icebreaker activity during an event.
Given the user has completed an icebreaker activity, when they click the 'Share on Facebook' button, then a post is generated with the customizable message and event hashtags, and the user can view the post before finalizing.
Event organizer customizes sharing prompts before the event starts.
Given the event organizer is in the event settings, when they navigate to the Social Media Sharing options, then they can enter and save a custom message and hashtags for the icebreaker sharing prompts that will be displayed to attendees.
User shares an icebreaker experience on Twitter during the event.
Given the user has completed an icebreaker activity, when they click the 'Share on Twitter' button, then a tweet is created that includes the icebreaker activity details, predefined hashtags, and a link to the event page.
User shares an icebreaker activity on LinkedIn to promote networking.
Given the user has completed an icebreaker activity, when they select 'Share on LinkedIn', then a post is generated that highlights the professional aspects of the activity and encourages others to participate.
User cancels the social media sharing of their icebreaker experience.
Given the user is on the sharing confirmation screen, when they choose to cancel the share, then they are returned to the icebreaker activity page without posting.
Event organizer reviews analytics on social media sharing.
Given the event has concluded, when the event organizer accesses the analytics dashboard, then they can see metrics related to the number of social media shares, engagement from posts, and traffic driven to the event page.

Networking Calendar

The Networking Calendar provides a schedule of upcoming networking events, seminars, or group discussions within the Networking Lounge. Users can easily plan their participation and receive notifications for relevant activities, ensuring they don't miss out on valuable networking opportunities. This feature promotes proactive engagement and helps attendees maximize their time in the networking space.

Requirements

Event Notification Alerts
"As a networking event participant, I want to receive notifications about upcoming events so that I can plan my attendance and not miss out on important networking opportunities."
Description

The Event Notification Alerts requirement enables users to receive real-time notifications for upcoming networking events, seminars, and group discussions in the Networking Calendar. This functionality ensures users are promptly informed about events they expressed interest in or events that match their preferences. The integration of this feature with the existing user profile allows for targeted notifications, enhancing user engagement and ensuring that attendees can actively participate in valuable networking opportunities, ultimately maximizing their experience in the Networking Lounge.

Acceptance Criteria
User receives a notification for a networking event that they have expressed interest in.
Given the user has expressed interest in a specific networking event, when the event date approaches, then the user should receive a real-time notification via their preferred communication channel (email, in-app, or SMS).
User receives notifications for events matching their preferences.
Given the user has set their event preferences in their profile, when a new networking event is created that matches those preferences, then the user should receive a targeted notification about the event.
User can customize notification settings for event alerts.
Given the user is in their profile settings, when they adjust their notification preferences for event alerts (e.g., frequency, type of events), then the changes should be saved and reflected in the notification system.
User can access missed notifications of past events.
Given a user has missed a notification for an upcoming event, when they access the Networking Calendar, then they should have an option to view missed notifications and details of past events.
User can opt-in or opt-out of event notifications.
Given the user is in their notification settings, when they choose to opt-out of notifications, then they should no longer receive event notifications unless they opt-in again.
User receives a summary of notifications at the end of each week.
Given the user is signed up for event notifications, when the end of the week arrives, then they should receive a summary notification of all upcoming events for the following week that they are interested in or match their preferences.
Personalized Event Recommendations
"As a user of the Networking Lounge, I want to receive personalized event recommendations so that I can find and attend events that are relevant to my interests and professional development."
Description

The Personalized Event Recommendations requirement allows the system to analyze user preferences and past attendance history to suggest relevant networking events and seminars within the Networking Calendar. By leveraging user data, the system can tailor event suggestions, ensuring that users are presented with opportunities that align with their interests and professional goals. This functionality enhances user satisfaction by helping users discover new networking opportunities they may have otherwise overlooked, fostering more meaningful connections and engagement within the Networking Lounge.

Acceptance Criteria
User accesses the Networking Calendar to find personalized event recommendations based on their interests and past attendance history.
Given a user is logged in, when they navigate to the Networking Calendar, then they should see a list of personalized event recommendations tailored to their preferences and past attendance.
User receives notifications for upcoming personalized networking events based on their preferences.
Given a user has opted in for notifications, when a personalized networking event is added to the calendar, then the user should receive a notification about the event at least 24 hours in advance.
User interacts with the personalized event recommendations to express interest or save events for later.
Given a user views the personalized event recommendations, when they click on an 'Interests' button for a specific event, then that event should be saved in their profile for later reference.
User's feedback on personalized event recommendations influences future suggestions by the system.
Given a user provides feedback on the personalized event recommendations, when they rate an event after attending, then the system should adjust future recommendations based on the feedback within the next 48 hours.
User wants to filter the personalized event recommendations by specific criteria such as date, type, or location.
Given a user is viewing the personalized event recommendations, when they apply filters for date, type, or location, then the displayed recommendations should update to reflect the selected filters accurately.
User can view detailed information about personalized event recommendations before making a decision to attend.
Given a user clicks on a personalized event recommendation, when the event detail page loads, then it should display all relevant information including date, time, location, description, and speakers.
User's prior attendance history is accurately analyzed to improve the quality of personalized event recommendations.
Given a user has attended multiple events, when the system analyzes the attendance data, then the personalized event recommendations should prioritize events similar to those the user attended with high engagement levels.
Interactive Event RSVP
"As a user interested in attending networking events, I want to RSVP through the Networking Calendar so that I can save my spot and communicate with the event organizers easily."
Description

The Interactive Event RSVP requirement introduces a feature that allows users to easily RSVP for upcoming networking events directly through the Networking Calendar. This functionality will include options for users to indicate their attendance status, submit questions or comments for event organizers, and share the event with peers via social media. This integration promotes user engagement and simplifies the event registration process, ensuring that organizers can accurately gauge attendance and plan accordingly.

Acceptance Criteria
User accesses the Networking Calendar and finds an upcoming networking event they want to attend.
Given the user has navigated to the Networking Calendar, When they click on an upcoming event, Then they should see an RSVP button that allows them to indicate their attendance status (Attending, Not Attending, Maybe).
User RSVPs to an event and submits questions for the event organizers.
Given the user has selected an event and clicked RSVP, When they complete the RSVP form including optional inputs for questions or comments, Then their RSVP and submitted content should be successfully saved and a confirmation notification should be displayed.
User wants to share the event on social media after RSVPing.
Given the user has RSVPed to an event, When they select the 'Share on Social Media' option, Then a shareable link should be generated that allows them to post the event details on their preferred social media platforms.
An event organizer wants to review attendance for planning purposes.
Given the event organizer accesses the event details in the dashboard, When they view the RSVP section, Then they should see a list of attendees and their status (Attending, Not Attending, Maybe) along with any questions or comments submitted.
User wants to receive notifications for upcoming networking events they are interested in.
Given the user has RSVP'd for an event, When they opt-in for notifications, Then they should receive reminders via email or app notifications 24 hours and 1 hour before the event starts.
User encounters an error while trying to RSVP for an event.
Given the user submits the RSVP form and an error occurs, When the submission fails, Then an appropriate error message should be displayed, providing guidance on how to resolve the issue and allowing the user to try again.
Event Feedback Collection
"As a participant of networking events, I want to provide feedback on each event I attend so that the organizers can improve future experiences based on attendee inputs."
Description

The Event Feedback Collection requirement focuses on enabling users to provide feedback on the networking events they attended through the Networking Calendar. This feature will facilitate collecting qualitative and quantitative data from users, allowing organizers to understand attendees' experiences and identify areas for improvement. The integration of feedback collection will not only enhance the quality of future events but also empower users by giving them a voice in shaping the networking experience.

Acceptance Criteria
User submits feedback after attending a networking event listed in the Networking Calendar.
Given that the user has attended a networking event, when they access the feedback form from the Networking Calendar, then they should be able to enter their feedback, rate the event on a scale of 1-5, and submit the form successfully.
User receives a confirmation notification after submitting feedback.
Given that a user has submitted feedback for an event, when the feedback is successfully submitted, then the user should receive a confirmation message both on the platform and via email within 5 minutes.
Organizer reviews collected feedback for an event.
Given that feedback has been collected from event attendees, when the event organizer views the feedback analytics dashboard, then they should see a summary of quantitative data including average ratings and qualitative comments from users.
User attempts to submit feedback without completing required fields.
Given that the user accesses the feedback form, when they try to submit the form without filling in required fields, then they should receive an error message indicating which fields need to be completed before submission.
User accesses feedback history for past events.
Given that the user has attended multiple events, when they navigate to the feedback history section, then they should see a list of all events they provided feedback for, along with their ratings and comments.
System handles duplicate feedback submission for the same event.
Given that the user has already submitted feedback for a specific event, when they attempt to submit feedback again for the same event, then they should receive a message indicating that feedback has already been submitted and cannot be changed.
User accesses the feedback form from different devices.
Given that the user wants to submit feedback, when they access the feedback form from a mobile device or a desktop, then the form should be fully responsive and maintain functionality across both platforms.
Event Calendar Syncing
"As a user, I want to sync my Networking Calendar with my personal calendar so that I can easily manage my time and never miss an important event."
Description

The Event Calendar Syncing requirement allows users to synchronize their personal calendars (Google Calendar, Outlook, etc.) with the Networking Calendar. This functionality enables users to automatically import important networking event dates and times into their personal schedules, reducing the risk of missing events and enabling better time management. Users will benefit from this convenience as it increases their likelihood of attending networking activities, fostering greater community engagement within the Networking Lounge.

Acceptance Criteria
User successfully links their Google Calendar to the Networking Calendar for seamless synchronization of upcoming events.
Given the user has a valid Google Calendar account, when they authenticate and link their Google account to EventLink, then the Networking Calendar events should appear in the user's Google Calendar within 5 minutes of linking.
User receives reminders for upcoming events synced from the Networking Calendar to their personal calendar.
Given the user has events synced from the Networking Calendar, when the event is scheduled to start 30 minutes in advance, then the user should receive a notification reminder on their personal calendar app.
User successfully disconnects their personal calendar from the Networking Calendar without losing any existing data.
Given the user wants to disconnect their calendar, when they select the disconnect option, then their Google Calendar should no longer receive updates from the Networking Calendar, and no events should be deleted from the user's personal calendar.
User experiences a successful sync with Outlook Calendar, ensuring all events are reflected accurately.
Given the user has an active Outlook Calendar account, when they connect it to the Networking Calendar, then all upcoming events should sync and show in the user's Outlook Calendar without discrepancies.
User attempts to sync their personal calendar while not connected to the internet and receives an appropriate error message.
Given the user is offline, when they attempt to sync the Networking Calendar with their personal calendar, then the system should display an error message indicating that an internet connection is required for synchronization.
User can easily view and manage synced events from the Networking Calendar within their personal calendar application.
Given the user has synced events visible in their personal calendar, when they open their calendar app, then they should see all events from the Networking Calendar clearly marked and categorized for easy identification.
User can see a history of all synced events from the Networking Calendar in the application.
Given the user has synced events in the application, when they access the history section, then they should be able to see a log of all successfully synced networking events for the past 30 days.

Connection Analytics

Connection Analytics tracks the interactions and engagements attendees have within the Networking Lounge, providing insights into successful connections and engagement levels. Users can view data on the types of connections made, messages exchanged, and events attended, enabling them to refine their networking strategies and focus on building relationships that matter.

Requirements

Connection Engagement Metrics
"As an event organizer, I want to track attendees' interactions and engagements in the Networking Lounge so that I can optimize future networking opportunities and enhance attendee satisfaction."
Description

This requirement involves developing functionality that allows users to track and visualize attendee interactions within the Networking Lounge. The metrics will include the number of connections made, frequency of messages exchanged, and participation levels in different events. By providing a dashboard that aggregates these insights, users can better understand networking trends, facilitating more effective planning and relationship-building. This feature will enhance the users’ ability to refine their networking strategies based on real-time data, ultimately improving overall event success and attendee satisfaction.

Acceptance Criteria
As an event organizer, I want to access a dashboard that shows the total number of attendee connections made during the event, so that I can measure networking effectiveness.
Given that the event has started and attendees are making connections, when I view the Connection Engagement Metrics dashboard, then I should see the total number of connections made updated in real-time.
As an event organizer, I want to see the frequency of messages exchanged in the Networking Lounge, to evaluate attendee engagement levels.
Given that attendees are messaging each other, when I access the dashboard, then I should see an accurate count of the total messages exchanged displayed within the last hour, day, and event duration.
As an event organizer, I want to analyze the participation levels of attendees in different events to optimize future planning.
Given that multiple events are being held concurrently, when I access the Connection Engagement Metrics dashboard, then I should see a breakdown of participation levels for each event, including the number of attendees and connection metrics.
As an event organizer, I need to view historical data on attendee connections to identify trends over time.
Given that the event has ended, when I check the dashboard, then I should be able to access historical data for connections made across multiple events in a sortable format.
As an event organizer, I want to receive alerts for significant changes in engagement metrics during the event.
Given that the event is in progress, when there is a significant increase or decrease in connections made or messages exchanged, then I should receive an immediate alert via email or app notification.
As an event organizer, I want to filter connection metrics by attendee demographics to tailor future marketing strategies.
Given that I have access to demographic information, when I apply filters by age, location, or industry, then the dashboard should update to reflect the filtered connection metrics accurately.
Customizable Analytics Dashboard
"As an event organizer, I want to customize my analytics dashboard to display relevant engagement metrics so that I can focus on the most impactful data for my event planning."
Description

The requirement entails creating a customizable analytics dashboard that allows users to choose which metrics to display regarding attendee interactions. Users will have the capability to select various data points, such as types of connections, engagement time, and topics discussed. This flexibility will empower users to tailor their analytics experience based on their specific event objectives and personal preferences, leading to more actionable insights. The dashboard will integrate seamlessly with existing data sources and will be visually intuitive, making insights easily digestible.

Acceptance Criteria
User selects specific metrics to display on their customizable analytics dashboard.
Given a logged-in user, when they navigate to the dashboard settings and select metrics such as types of connections, then the dashboard should display only the selected metrics accordingly.
User saves their customized dashboard settings for future sessions.
Given a user has customized their analytics dashboard, when they click on the 'Save' button, then their settings should be stored and reflected the next time they access the dashboard.
User integrates the customizable dashboard with existing data sources without any errors.
Given the user initiates the integration process for the customizable dashboard, when they provide valid data source credentials, then the dashboard should successfully connect and display data without errors.
User views the dashboard on different devices to ensure compatibility and responsiveness.
Given a user accesses the customizable analytics dashboard from different devices (desktop, tablet, mobile), then the layout and visibility of selected metrics should remain consistent and user-friendly across all devices.
User receives actionable insights based on their selected metrics.
Given a user has selected various metrics on the dashboard, when they analyze the displayed data, then they should be able to identify at least three actionable insights that can be applied to future networking strategies.
Real-Time Alerts for Engagement Trends
"As an event organizer, I want to receive real-time alerts about attendee engagement levels so that I can make immediate adjustments to enhance networking opportunities during the event."
Description

This requirement focuses on implementing real-time alerts that notify users when specific engagement thresholds are met or exceeded during the event. For example, if a certain number of connections are made within a short time frame, users can receive a notification. This feature aims to facilitate timely adjustments to networking strategies during the event, encouraging immediate action to enhance participant engagement. Alerts will be configurable, allowing users to set their own thresholds based on their objectives and event types.

Acceptance Criteria
User configures engagement thresholds before the event starts and waits for real-time alerts during event sessions.
Given the user has set engagement thresholds for connections, When the number of connections exceeds the set threshold within a defined time frame, Then the user receives an immediate notification of the exceeded threshold.
User receives a notification during the event when attendees make a significant number of connections in a short period.
Given the event is ongoing, When at least 50 connections are made within a 10-minute window, Then the user receives a real-time alert notifying them of high engagement levels.
User reviews and modifies their engagement thresholds based on previous event outcomes.
Given the user wants to adjust their notification settings, When the user accesses the settings page and modifies the connection thresholds, Then the user should be able to successfully save the new thresholds, and they should be applied for the next event.
User wants to ensure alerts are not missed during the event by enabling notification settings on their device.
Given the user has enabled notifications for the EventLink app, When a real-time alert is generated, Then the user should receive a push notification on their device regardless of whether the app is open.
User checks the analytics dashboard after the event to review engagement metrics and alerts received.
Given the event has concluded, When the user accesses the analytics dashboard, Then the user should see a report detailing all real-time alerts triggered during the event along with relevant engagement data.
Post-Event Engagement Reports
"As an event organizer, I want detailed post-event reports on attendee engagement so that I can assess the effectiveness of networking and plan better for future events."
Description

This requirement specifies the development of detailed post-event reports that summarize the engagement data collected during the event. Reports will analyze connection patterns, message interactions, and engagement levels, providing insights into what worked well and areas for improvement. These reports will help users evaluate the success of their networking efforts and make data-driven decisions for future events. The feature will include options for exporting these reports in various formats for user convenience.

Acceptance Criteria
Generating a post-event engagement report based on attendee interactions in the Networking Lounge after an event has concluded.
Given the event has ended, when the user accesses the reports section, then they should be able to generate a post-event engagement report that includes total connections made, messages exchanged, and attendance statistics.
Exporting the post-event engagement report in various formats for user convenience.
Given the user has generated the post-event engagement report, when they select the export option, then they should be able to choose from at least three formats (PDF, Excel, CSV) to export the report.
Reviewing insights from the engagement report to evaluate networking strategies.
Given the user has accessed the post-event engagement report, when they review the connection patterns and engagement levels, then they should be able to identify at least three successful strategies or areas needing improvement based on the data provided.
Comparing connection levels across multiple events using the post-event engagement reports.
Given the user has previously generated engagement reports for multiple events, when they access the comparison feature, then they should be able to view and compare key metrics (connections made, engagement levels) side-by-side for at least two events.
Receiving alerts for low engagement levels based on reported data.
Given the user has generated a post-event engagement report, when the engagement levels fall below a defined threshold, then the user should receive an automatic alert notifying them of the low engagement levels for future reference.
Filtering report data based on specific attendee demographics or behaviors.
Given the user is reviewing the engagement report, when they apply filters for demographics (age, location) or behaviors (messages sent, events attended), then the report should update to show only the relevant interactions based on these filters.

Personalized Profiles

Personalized Profiles allow attendees to showcase their interests, experiences, and networking goals more effectively. Users can customize their profiles with relevant information, photos, and links, which helps others quickly understand shared interests and objectives. This feature ensures that attendees stand out and attract meaningful connections in the Networking Lounge.

Requirements

Profile Customization
"As an attendee, I want to customize my profile with my interests and experiences so that I can attract meaningful connections with others during the event."
Description

The Profile Customization requirement allows attendees to personalize their profiles by adding relevant information such as professional background, interests, and networking goals. This functionality enhances user engagement by enabling users to present themselves in their own unique way. By providing the option to upload photos and include links to social media or portfolios, attendees can facilitate meaningful connections with others who share similar interests. This customization will be seamlessly integrated into the EventLink platform, allowing for easy updates and modifications while promoting attendee visibility in the Networking Lounge.

Acceptance Criteria
Attendee accesses their profile to customize it with personal information, professional background, interests, and networking goals during the event setup phase.
Given the attendee is logged into EventLink, when they navigate to the Profile section and click 'Edit', then they should be able to add and update their personal information, professional background, interests, and networking goals successfully.
Attendee uploads a photo to their profile and includes links to social media profiles or portfolios.
Given the attendee is on the Profile customization page, when they select a photo for upload and add social media or portfolio links, then the uploaded photo should display correctly on their profile, and the links should be clickable and lead to the correct URLs.
The customized profile is visible to other attendees in the Networking Lounge during the event.
Given the attendee has completed their profile customization, when other attendees view the Networking Lounge, then the attendee's updated profile should be displayed correctly, showing all customized information, photos, and links as intended.
An attendee edits their profile after the event has started to reflect new interests or goals.
Given the event is ongoing, when the attendee decides to edit their profile and saves the new information, then the updates should be reflected immediately in the Networking Lounge for other attendees to see.
Attendees receive notifications when someone views or interacts with their profile.
Given the attendee has a customized profile, when another attendee views their profile or sends a connection request, then the original attendee should receive a notification alerting them of the interaction.
Data privacy settings allow attendees to control who can view their profiles.
Given the attendee is customizing their profile, when they select their privacy settings, then the system should enforce these settings, allowing only selected users to view their profile information.
Interest Tagging System
"As an attendee, I want to tag my profile with specific interests so that other attendees can easily find and connect with me based on shared topics."
Description

The Interest Tagging System requirement involves creating a mechanism that allows attendees to tag their profiles with specific interests or topics relevant to the event. This feature allows other attendees to quickly identify shared interests and facilitates targeted networking. The tagging system should include a searchable database of tags that can be integrated into user profiles, enhancing discoverability and enhancing the networking experience. By enabling users to search based on tags, this system will significantly streamline the connection-making process during events.

Acceptance Criteria
User initiates profile customization by accessing the Personalized Profiles section and wants to tag their interests effectively.
Given the user is on their profile page, when they click on the 'Add Interests' button, then they should see a searchable database of tags that includes popular interests relevant to the event.
An attendee searches for other users based on their tagged interests during the event's Networking Lounge.
Given an attendee has entered the Networking Lounge, when they type a specific interest tag into the search bar, then they should see a list of profiles that include that interest tag, sorted by relevance.
A user wants to preview how their selected interests appear on their profile before saving changes.
Given the user has selected their interests from the tagging system, when they click on the 'Preview' button, then they should see a real-time preview of their profile with the selected interests displayed correctly.
An attendee revisits their profile to manage their interests after previously saving them.
Given the user accesses their personalized profile, when they click on the 'Edit Interests' button, then they should be able to view, add, and remove any previously saved interest tags from their profile.
The system needs to categorize interest tags to enhance discoverability during the event.
Given the tagging system is live, when the admin accesses the backend, then they should be able to see a categorized list of all interest tags created, which can be updated or deleted as necessary.
Connection Recommendations
"As an attendee, I want to receive recommendations for connections based on mutual interests so that I can make the most of my networking opportunities during the event."
Description

The Connection Recommendations requirement proposes the implementation of an intelligent algorithm that analyzes attendee profiles and interests to suggest potential connections during the event. This feature leverages data analytics to provide suggestions on who to network with based on mutual interests and goals. By notifying users of potential connections via the EventLink platform, attendees can maximize their networking opportunities, leading to more valuable engagement during events. This integration ensures that users receive personalized recommendations tailored to their preferences, enhancing the overall user experience.

Acceptance Criteria
Attendee receives personalized connection suggestions based on their interests and goals during an event.
Given an attendee has completed their personalized profile, when they log into EventLink during the event, then they should see a list of at least 5 suggested connections based on mutual interests.
Attendee views the details of suggested connections in the event app.
Given an attendee has received connection recommendations, when they click on a suggested connection, then they should be able to view that user's profile, including interests and networking goals.
Event organizer tracks the effectiveness of the connection recommendations feature post-event.
Given the event has concluded, when the event organizer reviews analytics, then they should see at least a 30% increase in meaningful connections made compared to previous events without connection suggestions.
Attendee updates their profile to improve the accuracy of connection recommendations.
Given an attendee has modified their profile information, when they save the changes, then the system should update connection suggestions within 5 minutes based on the new profile data.
Attendee receives notifications for new connection suggestions throughout the event.
Given an attendee is logged into the EventLink platform, when new connections are available based on changing criteria, then they should receive instant notifications that include a brief summary of each suggested connection.
System performance during peak usage times while providing connection recommendations.
Given there is high user traffic during the event, when attendees request their connection recommendations, then the system should respond within 2 seconds without any downtime or errors.
Users can provide feedback on the connection recommendations they receive.
Given an attendee has viewed their suggested connections, when they provide feedback on the relevance of the suggestions, then the system should record this feedback and update the recommendation algorithm accordingly.
User Activity Feed
"As an attendee, I want to see the recent activities of others in the Networking Lounge so that I can engage with those who are making connections and updates."
Description

The User Activity Feed requirement entails creating a feature that displays recent activities of users within the Networking Lounge. This includes updates when attendees customize their profiles, tag interests, or connect with others. The activity feed fosters community engagement by providing visibility into attendee interactions, encouraging more networking. Users will be notified of real-time updates, allowing them to follow and engage with others actively participating in the event. This feature can be seen as a social feed within the EventLink platform, enhancing user engagement and community building.

Acceptance Criteria
User checks the User Activity Feed to see recent activities of other attendees.
Given a user is logged into EventLink, when they navigate to the Networking Lounge, then the User Activity Feed should display the most recent activities of users including profile customizations, interests tagged, and new connections made.
User receives notifications for new activities in the User Activity Feed.
Given a user has opted in for notifications, when a user they follow updates their profile, then the notifying user should receive a real-time notification about the activity.
User can engage directly from the User Activity Feed.
Given a user is viewing the User Activity Feed, when they click on an activity update, then they should be redirected to that user's profile to view more details and engage with them.
User activity updates are correctly displayed in the User Activity Feed.
Given users have made recent updates to their profiles, when the User Activity Feed is refreshed, then the feed should accurately reflect all recent activities in chronological order.
User can filter activities in the User Activity Feed.
Given a user is viewing the User Activity Feed, when they select filter options for types of activities, then the feed should update to show only the selected activity types such as profile updates, connections made, or interests tagged.
The User Activity Feed performance under high traffic.
Given many users are active simultaneously, when the User Activity Feed is accessed, then it should load updates within 2 seconds without lag or failure.
Profile Privacy Settings
"As an attendee, I want to control my profile visibility and privacy settings so that I can share information selectively and feel secure about my connections."
Description

The Profile Privacy Settings requirement focuses on empowering attendees with control over their profile visibility and privacy preferences. Users can customize who can view their profile and what information is visible to others, ensuring that users feel comfortable sharing their information. This privacy control is crucial in promoting user trust and encouraging more attendees to create comprehensive profiles. The integration of this feature within EventLink will maintain user confidentiality while enhancing networking opportunities through selective sharing.

Acceptance Criteria
User wants to adjust their profile privacy settings before an event starts to limit visibility to only friends.
Given the user is on their profile settings page, when they select 'Friends Only' as their profile visibility option, then only users in their 'Friends' list can view their profile information.
An attendee wants to view another user's profile whose privacy settings they believe are set to 'Public'.
Given the user is browsing profiles in the Networking Lounge, when they click on a profile set to 'Public', then they should see the complete profile information including interests, experiences, and links.
A user changes their profile visibility to 'Private' and wants to verify that no one else can view their profile.
Given the user's profile visibility is set to 'Private', when another user attempts to search for or access this profile, then they should receive a notification that the profile is not available.
An attendee wants to customize which specific sections of their profile are visible to different groups (e.g., friends, colleagues, public).
Given the user is editing their profile privacy settings, when they toggle the visibility options for each section, then only the selected groups can see the corresponding sections of their profile.
A participant at an event wants to revert their profile settings back to 'Public' after a private networking session.
Given the user has previously set their profile visibility to 'Private', when they switch it back to 'Public', then all users should be able to view their profile on the Networking Lounge immediately.
An attendee is unsure about who can see their profile details after adjusting the privacy settings and wants to test how it works.
Given the user has adjusted their privacy settings, when they access a preview of their profile, then they should see a clear indication of what is visible to others based on their settings.

Feedback & Ratings System

The Feedback & Ratings System enables attendees to provide feedback on their networking experiences and interactions. Users can rate connections, workshops, or discussions, which helps to enhance the overall quality of the networking lounge. This feature increases accountability, encourages improvement, and ensures that users find value in their networking engagements.

Requirements

User Feedback Submission
"As an attendee, I want to provide feedback on my networking experience so that I can help improve future events and ensure other participants benefit from meaningful interactions."
Description

The User Feedback Submission requirement allows attendees to easily provide feedback on their networking experiences. This feature includes a user-friendly interface where participants can submit ratings and comments for various aspects of the event, such as connections made, workshops attended, and discussions participated in. By collecting this feedback, EventLink can analyze the data to identify areas for improvement, enhance attendee satisfaction, and ensure high-quality networking opportunities. This integration within the platform not only empowers users to express their thoughts but also drives continuous improvement of the networking lounge, contributing to a more effective and engaging event experience.

Acceptance Criteria
User is attending a networking event and wants to provide feedback on their experience with a workshop they just attended.
Given the user has attended a workshop, When they navigate to the feedback section, Then they should be able to submit a rating from 1 to 5 stars and add comments within 500 characters.
An attendee has just made a new connection during the event and wants to rate their experience with that contact for future feedback.
Given the user has made a new connection, When they go to the connection feedback section, Then they should see an option to rate the connection from 1 to 5 stars and write a comment.
The user wants to view previously submitted feedback to ensure their comments have been recorded accurately.
Given the user has submitted feedback, When they visit the feedback history section, Then they should see a list of all their past feedback submissions with ratings and comments displayed clearly.
A user wants to submit feedback for multiple sessions they attended during the event in a single action.
Given the user is on the feedback dashboard, When they select multiple sessions and submit feedback, Then all selected sessions should be processed and stored successfully with their respective ratings and comments.
An attendee submits feedback and wants to receive a confirmation that their feedback has been recorded.
Given the user has submitted their feedback, When the submission is successful, Then they should receive an on-screen confirmation message and an email acknowledgment.
The event organizer wants to analyze the submitted feedback data to improve future events.
Given feedback has been submitted, When the organizer accesses the analytics dashboard, Then they should see summarized data including average ratings and common themes from attendee comments.
A user encounters an error while submitting their feedback and needs to receive appropriate support.
Given the user attempts to submit feedback but encounters a system error, When the error occurs, Then a user-friendly error message should be displayed with instructions on how to proceed or contact support.
Rating System for Sessions
"As an event organizer, I want to analyze session ratings to understand attendee preferences so that I can curate better content for future events."
Description

The Rating System for Sessions requirement facilitates the collection of ratings from attendees for various event sessions, such as workshops and keynote speeches. This system allows users to rate their experiences on a scale (e.g., 1 to 5 stars) and leave comments. The collected data will be analyzed to determine which sessions were most impactful and engaging, guiding future content creation for events. This feature not only increases attendee engagement by allowing them to voice their opinions but also provides valuable analytics for event organizers to tailor future programming to audience needs and preferences.

Acceptance Criteria
Attendee rates a workshop immediately after its conclusion using the Rating System for Sessions feature.
Given an attendee has accessed the Rating System after a workshop, when they select a rating between 1 to 5 stars and submit a comment, then their feedback is successfully recorded and reflected in the session's analytics dashboard.
An event organizer views aggregated ratings and comments from attendees for a specific keynote session through the EventLink dashboard.
Given the event organizer accesses the dashboard for a specific keynote session, when they navigate to the feedback section, then they should see the overall average rating and a summary of comments from attendees.
Multiple attendees submit ratings and comments for different sessions during an event.
Given multiple attendees have participated in various sessions, when they each submit their ratings and comments, then the system stores each unique submission without errors and can display the count of ratings on the session's detail page.
An attendee attempts to submit a rating without selecting a star rating or entering a comment.
Given an attendee has filled out the rating form but left the star rating empty, when they click submit, then a validation message should prompt them to provide a rating before submission.
The system calculates and displays average ratings for each session in real-time during the event.
Given the event is ongoing and attendees are rating sessions, when several ratings are submitted for a session, then the average rating should update in real-time on the session's detail page for all viewers.
An administrator reviews the impact of attendee feedback on future session planning.
Given an admin has collected feedback from past events, when they analyze the ratings and comments, then they should produce a report highlighting trends in attendee preferences and recommendations for future events.
Analytics Dashboard for Feedback
"As an event organizer, I want an analytics dashboard that displays feedback trends so that I can make data-driven improvements to enhance attendee experiences."
Description

The Analytics Dashboard for Feedback requirement involves creating a dedicated section within the EventLink platform that aggregates and visualizes real-time feedback data. This dashboard will allow event organizers to view trends in attendee ratings and comments, enabling them to assess the overall success of networking opportunities and specific sessions. Key metrics may include average ratings, common themes in comments, and response rates. This insight equips organizers with actionable data, allowing them to make informed decisions quickly and improve future events based on attendee input and experiences.

Acceptance Criteria
Organizer reviews the analytics dashboard to assess attendee feedback after a networking event to determine which sessions were most positively received.
Given the organizer has logged into the EventLink platform, when they navigate to the Analytics Dashboard for Feedback, then they should see an overview of average ratings, comments, and response rates for each session.
An organizer wants to identify common themes in attendee feedback to improve future networking events.
Given that feedback has been collected, when the organizer selects the option to view comments on the Analytics Dashboard, then they should be able to filter comments by keyword or theme and view the associated ratings.
After a workshop session, an organizer checks the analytics to see feedback in real-time during the event to adjust future sessions if needed.
Given that attendees have provided feedback during the event, when the organizer accesses the dashboard, then they should see real-time updates on ratings and comments for workshops as they come in.
An organizer wants to examine historical data for past events to track improvements over time in session ratings and attendee satisfaction.
Given that multiple past events have feedback logged, when the organizer uses the date filter on the Analytics Dashboard, then they should be able to view trends in ratings and comments over selected time periods.
A user reviews the analytics dashboard to assess the effectiveness of the feedback collection process.
Given the feedback system is in use, when the organizer views the dashboard, then they should see the response rate for each feedback prompt and identify any that have low participation rates.
An organizer compares feedback from different sessions to identify which format or topics resonate most with attendees.
Given that feedback from various sessions is available, when the organizer selects multiple sessions on the dashboard, then they should see a comparative analysis of ratings and comments side by side.
Feedback Notification System
"As an event organizer, I want to be notified of new feedback submissions so that I can address any concerns and improve attendee experiences immediately."
Description

The Feedback Notification System will alert event organizers and session hosts when new feedback is submitted. This real-time notification allows organizers to address any urgent issues promptly and engage with attendees who provide constructive feedback. The system can be customized to notify specific team members based on feedback categories, helping to ensure that responses are timely and relevant. This functionality fosters a culture of accountability and responsiveness within the event management team, ultimately leading to heightened attendee satisfaction and retention.

Acceptance Criteria
When a user submits feedback through the Feedback & Ratings System, the event organizer should receive a notification about the new feedback within two minutes of submission.
Given the feedback form is submitted, when the user clicks 'Submit', then the event organizer receives a notification within two minutes.
The Feedback Notification System should allow event organizers to customize notification preferences based on feedback categories such as 'Workshops', 'Sessions', and 'Networking'.
Given that the organizer has access to the notification settings, when they specify categories, then they should receive notifications only for the selected categories of feedback.
Event organizers need to ensure that the Feedback Notification System can send alerts to specific team members based on their roles and responsibilities in response to feedback received.
Given the feedback is categorized and team members are assigned, when the feedback is received, then alerts are sent to the assigned team members relevant to the category of feedback.
When urgent feedback concerning a negative experience is submitted, it should be flagged for immediate attention and escalated to the event organizer.
Given that a feedback is submitted with a rating below a certain threshold, when the feedback is saved, then it should be flagged and escalated for immediate review by the event organizer.
The system should allow attendees to provide feedback anonymously and notify organizers without revealing the identity of the feedback provider.
Given that the attendee chooses the anonymous option, when they submit feedback, then the organizer receives a notification without any identifiable information.
Event organizers need to view feedback summaries in real-time to assess overall attendee satisfaction throughout the event.
Given that feedback has been submitted, when the organizer views the dashboard, then the summaries of feedback ratings are updated in real-time for visibility.
Anonymous Feedback Option
"As an attendee, I want to submit my feedback anonymously so that I can express my honest opinions without fear of identification and potential backlash."
Description

The Anonymous Feedback Option requirement provides attendees the choice to submit their feedback anonymously. This feature is critical for encouraging honest and candid responses, especially regarding sensitive issues or negative experiences. By allowing anonymous submissions, EventLink increases the likelihood of receiving constructive criticism that can lead to meaningful improvements. This feature aligns with the goal of fostering an open and transparent communication environment between attendees and event organizers, ensuring that everyone feels comfortable sharing their thoughts without fear of repercussions.

Acceptance Criteria
Anonymous feedback submission during event sessions.
Given an attendee is logged into EventLink, when they access the feedback form post-session, then they should see an option to submit feedback anonymously or with their name, and the anonymous option should not require personal details.
Visibility of submitted anonymous feedback.
Given an event organizer reviews submitted feedback, when they access the feedback reports, then anonymous feedback should be displayed without any identifiable information about the attendee and should be aggregated with other feedback data.
Feedback form accessibility and ease of use.
Given a session has concluded, when the attendee clicks the feedback prompt, then the feedback form should be easy to navigate, with labels clearly indicating the option for anonymous submission and feedback rating scales clearly defined.
Encouragement of anonymous feedback submission.
Given the system has collected feedback, when the event organizers analyze the data, then they should see a noticeable increase in the number of anonymous feedback submissions compared to previous events without the anonymous option.
User guidance on the importance of anonymity in feedback.
Given the feedback form is displayed, when an attendee views the form, then a tooltip or message should be visible explaining the benefits of providing feedback anonymously to encourage candid responses.
Security and privacy of anonymous feedback.
Given that an attendee submits feedback anonymously, when the feedback is processed by the system, then no personal identifiers should be stored or linked to the submitted feedback, ensuring privacy.

Interactive Tutorial Builder

The Interactive Tutorial Builder allows users to create customized onboarding tutorials tailored to specific needs and preferences. New users can select their areas of interest or roles, and the builder generates personalized walkthroughs, ensuring they focus on the features most relevant to their event planning success.

Requirements

Dynamic Tutorial Customization
"As a new user, I want to customize my onboarding tutorial based on my role and interests so that I can quickly learn how to use the features that are most relevant to my event planning needs."
Description

The Dynamic Tutorial Customization requirement allows users to tailor onboarding tutorials based on their specific roles and preferences. This functionality enhances user engagement by enabling them to select particular areas of interest, ensuring that the walkthroughs provided are directly relevant to their responsibilities within the EventLink platform. With the ability to create personalized content, users can focus on the most beneficial features, thereby improving their learning curve and overall experience with the platform. This requirement is crucial for catering to diverse user needs, fostering a more intuitive onboarding experience, and ultimately increasing user satisfaction and retention.

Acceptance Criteria
User selects their role as 'Marketing Coordinator' during the onboarding process.
Given the user is logged into EventLink, when they choose 'Marketing Coordinator' as their role, then the tutorial should display only the relevant marketing features such as social media promotion and analytics.
User selects multiple areas of interest from a checklist provided in the tutorial builder.
Given the user is presented with a list of areas of interest, when they select multiple options, then the tutorial should generate a walkthrough that includes content for all selected areas, ensuring no important feature is omitted.
User accesses the tutorial after completing their selection of interests.
Given the user has completed their selections, when they click 'Start Tutorial', then they should see the personalized walkthrough immediately without delays or errors.
The admin modifies the available areas of interest in the tutorial builder.
Given the admin is in the tutorial builder settings, when they add or remove areas of interest, then the changes should be reflected in real-time for all new users accessing the tutorial.
A user attempts to restart the tutorial at any point.
Given the user is in the middle of a walkthrough, when they select 'Restart Tutorial', then the system should reset the tutorial progress and allow them to select areas of interest again without any data loss.
User feedback on the effectiveness of the onboarding tutorials.
Given the user has completed the tutorial, when prompted for feedback, then they should be able to submit ratings and comments that are logged for analysis and future improvements.
Integration of tutorial analytics within the platform dashboard.
Given the admin is accessing the dashboard, when they review the tutorial engagement metrics, then they should see data on user participation rates and completion success rates displayed clearly and accurately.
Progress Tracking System
"As a user, I want to see my progress in the onboarding tutorial so that I can track my learning milestones and stay motivated to complete the tutorial."
Description

The Progress Tracking System requirement facilitates real-time monitoring of the user's progress through the onboarding tutorials. By providing visual indicators, completion percentages, and checkpoints, users can easily gauge how far they have advanced in their learning journey. This feature serves to motivate users by allowing them to see their achievements as they complete various sections of the tutorial. Additionally, it helps identify areas where further support may be needed, enhancing the overall effectiveness of the onboarding process and ensuring users feel supported throughout their learning experience.

Acceptance Criteria
User is navigating through the onboarding tutorial for the first time and needs to track their progress in real-time using the Progress Tracking System.
Given a user is on the onboarding tutorial page, when they view the Progress Tracking System, then it should display a visual progress bar representing their completion percentage and checkpoints for each section of the tutorial.
User has completed a section of the onboarding tutorial and wants to see their overall progress to stay motivated.
Given a user completes a section of the tutorial, when they check the Progress Tracking System, then it should update to reflect the completion percentage and highlight the completed sections appropriately.
User is revisiting the onboarding tutorial after some time and wants to quickly gauge their current progress.
Given a user returns to the onboarding tutorial page, when they access the Progress Tracking System, then it should accurately display their last recorded progress and remaining sections to complete.
User is nearing the end of the onboarding tutorial and wants to see a final summary of their achievements.
Given a user has reached at least 90% completion of the tutorial, when they use the Progress Tracking System, then it should provide a summary of completed sections, time spent, and a completion badge.
User is not progressing well in certain areas of the onboarding tutorial and wants to receive suggestions for further support.
Given a user has completed a section of the tutorial and their progress is below 50%, when they interact with the Progress Tracking System, then it should suggest targeted resources or support options related to that section.
Interactive Feedback Mechanism
"As a user, I want to give feedback on the tutorial content so that my suggestions can help improve the onboarding experience for future users."
Description

The Interactive Feedback Mechanism requirement empowers users to provide feedback on each tutorial segment. Users can rate the content, suggest improvements, or report issues directly within the tutorial interface. This real-time feedback collection process allows the EventLink team to continuously improve the quality and relevance of tutorial content based on user experiences. By incorporating user-generated insights, the platform can adapt more effectively to common challenges, thereby enhancing the onboarding experience and aligning it better with the needs of users.

Acceptance Criteria
User provides feedback on an interactive tutorial segment.
Given a tutorial segment with an interactive feedback mechanism, when the user rates the content, then the feedback should be saved and reflected in the backend database.
User suggests an improvement for a specific tutorial section.
Given a suggestion input field within the tutorial, when the user submits a suggestion, then the suggestion should be logged and assigned to the content team for review.
User reports an issue with tutorial content.
Given an issue reporting interface in the tutorial, when the user reports an issue, then an alert should be generated and sent to the technical support team for prompt action.
User accesses the tutorial builder to view previously submitted feedback.
Given the user is logged in, when they navigate to the feedback history section, then they should see a complete list of their feedback submissions along with statuses (e.g., reviewed, in progress).
Admin reviews user feedback on tutorials for quality improvement.
Given an admin panel, when the admin accesses the feedback dashboard, then they should be able to filter feedback by type (rating, suggestion, issue) and prioritize them for content updates.
User receives a confirmation after submitting feedback on a tutorial.
Given the user submits feedback on a tutorial, when the submission is confirmed, then the user should see a notification message that acknowledges the feedback submission successfully.
User interacts with the feedback mechanism on various devices.
Given a responsive design for the tutorial interface, when the user accesses the tutorial on any device (mobile, tablet, desktop), then the feedback mechanism should be fully functional and accessible without errors.
Content Library Integration
"As a user, I want to access a library of pre-built tutorial modules to enrich my custom onboarding experience with proven best practices and insights."
Description

The Content Library Integration requirement enables users to access a library of pre-built tutorial modules that can be incorporated into their custom walkthroughs. This library will include tutorials on various EventLink features, best practices, and strategic planning tips. By having access to a rich resource pool, users can easily enhance their personalized tutorials with high-quality content, ensuring they receive comprehensive knowledge to support their event planning. This integration fosters a collaborative learning environment and empowers users to leverage existing knowledge while designing their onboarding experience.

Acceptance Criteria
User needs to create a personalized onboarding tutorial for a new event that includes relevant pre-built modules from the content library.
Given the user has logged in and navigated to the Interactive Tutorial Builder, When the user selects modules from the Content Library, Then those modules should be successfully added to the personalized tutorial and display correctly on the preview screen.
Users want to ensure that the Content Library contains up-to-date tutorials on new EventLink features and event planning best practices.
Given the user accesses the Content Library, When they search for a specific feature or topic, Then the relevant tutorial modules should be displayed in the search results.
Users are creating a tutorial and want to know if they can preview their selected modules before finalizing their onboarding experience.
Given the user has added tutorial modules from the Content Library, When the user clicks on the preview button, Then a complete and interactive preview of the tutorial should be displayed with all selected modules included.
A user wishes to remove a module they accidentally selected from the Content Library while building their tutorial.
Given the user has added a module from the Content Library to their tutorial, When the user selects the remove option for that module, Then the module should be successfully removed and should not appear in the tutorial preview.
A user wants to save their progress while building a tutorial to ensure they can return to complete it later.
Given the user is in the process of creating a tutorial, When the user clicks on the save button, Then the tutorial should be saved successfully with all selections intact in the user’s account.
Users want to provide feedback on the effectiveness of the pre-built modules in the Content Library.
Given the user has completed a tutorial that included modules from the Content Library, When the user submits feedback through the feedback form, Then their feedback should be recorded in the system for future improvements.
A user wants to know if there are any user guides available in the Content Library to assist them in using the Interactive Tutorial Builder.
Given the user is browsing the Content Library, When they look for user guides, Then a comprehensive list of user guides should be available and accessible for them to view.
Multi-Language Support
"As a non-English speaking user, I want to access onboarding tutorials in my preferred language so that I can understand and engage with the content effectively."
Description

The Multi-Language Support requirement introduces various language options for the onboarding tutorials, making EventLink more accessible to a global audience. Users will have the ability to select their preferred language for the tutorials, thereby breaking down language barriers and ensuring that all users, regardless of their primary language, can fully utilize the platform's features. This requirement is vital for expanding EventLink's user base and creating an inclusive environment where everyone can benefit from effective onboarding.

Acceptance Criteria
User chooses a preferred language for tutorials during the onboarding process.
Given a new user on the EventLink platform, When they access the onboarding tutorial options, Then they should see a language selection dropdown with at least 5 languages available, and upon selection, the tutorial content should display in the chosen language.
User completes onboarding tutorials in their selected language.
Given a user has selected their preferred language for tutorials, When they complete a tutorial, Then they should successfully receive a completion message in their chosen language, confirming the tutorial completion.
User switches languages mid-tutorial.
Given a user is currently viewing an onboarding tutorial in a selected language, When they change their language preference through the settings, Then the tutorial should immediately refresh and display in the new chosen language without losing progress.
Language options are displayed correctly in the platform.
Given a user is on the language selection page, When the page loads, Then all supported languages should be displayed correctly with proper spelling and formatting for each language option.
User feedback on language accuracy of tutorials.
Given a user has completed the onboarding tutorial in their selected language, When they provide feedback, Then their feedback should reflect on language accuracy and relevance, with an average rating of at least 4 out of 5 indicating satisfaction with the translated tutorial content.
Translation quality meets a standard for user comprehension.
Given the onboarding tutorial has been translated into different languages, When a randomly selected sample of users from each language group completes the tutorial, Then at least 85% should demonstrate comprehension of the tutorial content as validated by a follow-up quiz ranked at 70% or higher correctness.

Progress Tracker

The Progress Tracker feature visually displays users' onboarding journey, showing completed steps, and remaining tutorials or demos. This gamified element motivates users to finish their onboarding while providing them with a sense of accomplishment, ultimately boosting user satisfaction and engagement right from the start.

Requirements

Onboarding Journey Visualization
"As a new user, I want to see my onboarding progress so that I can track my completion and understand what steps are remaining to fully utilize the platform."
Description

The Onboarding Journey Visualization requirement involves creating a user interface element that visually represents the user's progress through onboarding steps. This component will display completed steps, remaining tutorials, and interactive demos in a clear and engaging manner. The purpose of this requirement is to enhance the user experience by providing a tangible representation of progress, motivating users to complete their onboarding journey. By integrating gamified elements, this feature not only makes the onboarding process more enjoyable but also instills a sense of accomplishment in users, thereby increasing satisfaction and engagement from the outset. The visual tracker is critical for encouraging users to explore all features of EventLink and ensuring they leverage the platform effectively during initial usage.

Acceptance Criteria
User views their onboarding progress for the first time after logging into EventLink.
Given a user logged into EventLink, when they navigate to the Progress Tracker, then they should see a visual representation of completed steps, remaining tutorials, and interactive demos, with at least 80% accuracy of the current state of onboarding.
User completes a tutorial in the onboarding process and checks the Progress Tracker to confirm their new status.
Given a user is on the tutorial page, when they complete a tutorial and return to the Progress Tracker, then the completed tutorial should be marked as completed, and the remaining tutorials count should adjust accordingly.
User interacts with the Progress Tracker to explore additional tutorials and demos.
Given a user is viewing the Progress Tracker, when they click on any remaining tutorial or demo, then they should be redirected to the corresponding tutorial page without errors and within 2 seconds.
User shares their completed onboarding status on social media directly from the Progress Tracker.
Given a user has completed their onboarding, when they click on the share button in the Progress Tracker, then a post window should open with a pre-filled message ready for sharing on their chosen social media platform.
User has completed all onboarding tutorials and checks the Progress Tracker to view their final status.
Given a user has completed all onboarding tutorials, when they access the Progress Tracker, then they should see a congratulatory message and an invitation to explore advanced features, along with an option to provide feedback.
Administrator reviews user progress reports through the Progress Tracker feature.
Given an administrator accesses the user progress report section, when they view the Progress Tracker data, then they should have access to a summary including user completion rates and feedback collected, updated in real time.
Gamification Elements
"As a new user, I want to earn rewards for completing onboarding tasks so that I feel motivated to engage with the platform and complete my setup."
Description

The Gamification Elements requirement focuses on integrating motivational components within the Progress Tracker feature. This includes adding visual badges, points, or rewards for completing various onboarding steps. The goal is to enhance user motivation and engagement through interactive elements that make the onboarding experience more fun and rewarding. By implementing gamification strategies, EventLink can create a sense of achievement and competition among users, driving them to complete their tutorials efficiently and reinforcing continued engagement with the platform. This requirement is essential for making the onboarding experience not just informative but also enjoyable and addictive, ensuring users are more likely to return.

Acceptance Criteria
User completes the first onboarding step and receives their first badge for achievement.
Given a user has completed the first onboarding step, when they check their Progress Tracker, then they should see a visual badge indicating their achievement and a point increase in their account.
User finishes all onboarding steps and unlocks a special reward.
Given a user has completed all onboarding steps, when they access the Progress Tracker, then they should receive a notification of unlocking a special reward and see the corresponding points added to their profile.
User completes a challenge within the onboarding process and earns bonus points.
Given a user participates in a special challenge during onboarding, when they complete the challenge, then they should see bonus points reflected in their Progress Tracker immediately after completion.
User clicks on the badge icon to view their achievements.
Given a user has earned one or more badges, when they click on the badge icon in the Progress Tracker, then a summary of all badges they have earned should be displayed in a pop-up modal.
User's Progress Tracker updates in real-time after completing each step.
Given a user completes an onboarding step, when they refresh the Progress Tracker page, then their completed steps and current point total should reflect the latest status without needing to log out.
Tutorial Customization Options
"As a new user, I want to customize my onboarding tutorials so that I can focus on learning the features that are most relevant to my needs and skip unnecessary content."
Description

The Tutorial Customization Options requirement entails providing users the ability to personalize their onboarding experience by selecting which tutorials or demos to complete. Users can tailor the onboarding journey to suit their needs, ensuring they focus on the features most relevant to their roles or events. This flexibility allows users to skip less applicable content, enhancing satisfaction and efficiency. The customization of tutorials not only caters to diverse user preferences but also aligns with EventLink's goal of creating a user-centric environment that adapts to individual requirements, ultimately leading to better user retention and success with the platform.

Acceptance Criteria
As a user starting the onboarding process, I want to select specific tutorials that are relevant to my role, so that I can tailor my learning experience and skip unnecessary content.
Given the user is on the onboarding page, when they access the tutorial customization options, then they should be able to select and deselect tutorials from a list based on their preferences.
As a user who has customized my tutorial selection, I want to see a visual representation of my chosen tutorials in the Progress Tracker, so that I can monitor my onboarding journey easily.
Given the user has selected tutorials, when they view the Progress Tracker, then the selected tutorials should be displayed as part of their progress, indicating completed and remaining steps.
As a returning user who previously customized my onboarding tutorials, I want my saved preferences to persist, so that I don’t have to reselect my tutorial choices each time I log in.
Given the user has previously customized their tutorial options, when they log back into the platform, then their previous selections should be automatically loaded and displayed in the tutorial customization options.
As a new user, I want to receive guidance on how to customize my tutorial selections effectively, so that I can make informed decisions on which tutorials to complete.
Given the user is on the tutorial customization page, when they click on a help icon, then they should see a tooltip or help section explaining how to choose tutorials based on their needs.
As a user completing my selected tutorials, I want to receive notifications confirming my completion, so that I can feel accomplished and motivated to continue with the onboarding process.
Given the user completes a tutorial, when the tutorial ends, then they should receive a notification confirming the successful completion of that tutorial.
As an admin, I want to analyze usage data on tutorial selections, so that I can understand which tutorials are most popular and adjust content accordingly.
Given the admin accesses the analytics dashboard, when they filter data by tutorial completion rates, then they should see metrics indicating which tutorials are frequently selected and completed by users.
Progress Notifications
"As a new user, I want to receive notifications about my onboarding tasks so that I can stay informed and complete my setup on time."
Description

The Progress Notifications requirement aims to implement real-time notifications that inform users about their onboarding progress and upcoming steps. This feature will utilize system alerts or emails to remind users of their pending tasks, deadlines, or achievements. Notifications are essential for keeping users engaged and on track throughout the onboarding process. By alerting users to complete certain tasks or milestones, EventLink ensures that users remain connected to the platform and do not fall behind, ultimately leading to a more successful onboarding experience.

Acceptance Criteria
User receives a notification alerting them of a completed onboarding task.
Given that the user has completed an onboarding task, when the task is marked as complete, then the user should receive a real-time notification indicating the completion.
User is reminded of pending onboarding tasks through email.
Given that the user has pending tasks in their onboarding process, when the email notification is triggered, then the user should receive an email detailing the specific tasks to be completed.
User can view a summary of their onboarding progress and notifications in the dashboard.
Given that the user logs into the EventLink platform, when they navigate to the Progress Tracker, then they should see a summary of completed and pending tasks along with their respective notifications.
User is notified about upcoming deadlines for onboarding tasks.
Given that the user has tasks with approaching deadlines, when the deadline is 24 hours away, then the user should receive a system alert reminding them of the pending tasks.
User receives a notification for a milestone achievement in their onboarding journey.
Given that the user has reached a milestone in the onboarding process, when the milestone is achieved, then the user should receive a notification celebrating the achievement and providing next steps.
User can customize their notification preferences for onboarding updates.
Given that the user navigates to the settings page, when they access notification preferences, then they should be able to enable or disable notifications for specific tasks or milestones.
User receives a summary of onboarding notifications in their weekly digest.
Given that the user opts-in for a weekly digest, when the week concludes, then they should receive a summary of all notifications including completed tasks, reminders and milestones achieved.
Analytics Dashboard for User Progress
"As an administrator, I want to access analytics on user onboarding progress so that I can identify areas for improvement and enhance the onboarding process."
Description

The Analytics Dashboard for User Progress requirement involves creating a detailed analytics view that allows users and administrators to track onboarding statistics, such as average completion time, user performance, and drop-off points. This dashboard will provide insights into user behavior and engagement, helping EventLink understand which parts of the onboarding process are effective and which may require improvement. This data-driven approach will inform future iterations of the onboarding experience, ensuring continued optimization of user engagement strategies and facilitating better onboarding outcomes.

Acceptance Criteria
User logs into EventLink and navigates to the Analytics Dashboard to review their onboarding progress.
Given that the user is logged in, when the user accesses the Analytics Dashboard, then the dashboard should display the average completion time, user performance metrics, and drop-off points for their onboarding process.
An administrator accesses the Analytics Dashboard to analyze onboarding statistics for all users.
Given that the administrator is logged in, when the administrator navigates to the Analytics Dashboard, then the dashboard should show aggregated statistics for all users, including overall average completion time and user engagement rates.
A user completes all onboarding tutorials and checks the Analytics Dashboard for a summary of their progress and achievements.
Given that the user has completed all onboarding steps, when they view the Analytics Dashboard, then it should display a notification congratulating them on their completion along with visual indicators of their achievements.
A user encounters multiple drop-off points during their onboarding process and wants to identify them through the Analytics Dashboard.
Given that the user is on the Analytics Dashboard, when they look at the drop-off points section, then it should accurately highlight specific tutorials or demos where users historically struggle to complete, along with the percentage of users dropping off.
An administrator wants to compare user performance over a specified time frame using the Analytics Dashboard.
Given that the administrator selects a custom date range, when they apply the filter and view the dashboard, then it should display the average completion time and engagement metrics for users during the selected period.

In-App Mini Quizzes

In-App Mini Quizzes are short assessments integrated within the onboarding process. These quizzes test users' understanding of key functionalities and provide instant feedback and tips for improvement. This feature reinforces learning while ensuring users feel confident in utilizing EventLink's offerings.

Requirements

Quiz Creation Tool
"As an event organizer, I want to create customized quizzes that align with my onboarding content so that users can effectively learn how to utilize EventLink's features."
Description

The Quiz Creation Tool allows event organizers to design and customize short quizzes tailored to their specific onboarding content. This includes the ability to add multiple question types, such as multiple choice, true/false, and fill-in-the-blank. Organizers can set correct answers, feedback comments for each question, and designate the correct scoring guidelines. This feature empowers users to create engaging assessments that align with their organizational goals and learning objectives.

Acceptance Criteria
Quiz Creation Tool allows event organizers to create a customized quiz during the onboarding process for new users.
Given the event organizer is in the Quiz Creation Tool, When they choose to add a new quiz, Then they should be able to select from multiple question types and input their questions and options.
The event organizer sets correct answers and feedback for each question within the quiz.
Given the event organizer has added questions to the quiz, When they set a correct answer and feedback for each question, Then the system should save these settings accurately and display them in the quiz preview.
The event organizer specifies scoring guidelines for the quiz.
Given the event organizer is finalizing the quiz, When they input scoring guidelines, Then those guidelines should be saved and reflected in the scoring section of the quiz summary.
Event organizers can preview the quiz before finalization.
Given the event organizer has completed creating the quiz, When they click on the preview button, Then they should view the entire quiz as it will appear to users, including all questions and answer options.
The event organizer can edit quiz questions after they have been created.
Given the event organizer has previously created a quiz, When they select an existing question to edit, Then the system should allow them to modify the question text, answer options, and correctness status without errors.
Organizers can delete quizzes that are no longer needed.
Given the event organizer is in the list of created quizzes, When they select a quiz to delete and confirm the action, Then the quiz should be permanently removed from the system and should not appear in the organizer's list.
Instant Feedback Mechanism
"As a new user, I want to receive instant feedback after completing a quiz so that I can understand my strengths and weaknesses in using EventLink."
Description

The Instant Feedback Mechanism provides real-time feedback to users immediately after they complete each mini quiz. This function will inform them of their performance, including correct and incorrect answers, along with tailored tips for improvement. This immediate feedback loop helps reinforce learning, ensuring users gain confidence in using the platform while also providing insights on areas that need improvement.

Acceptance Criteria
User completes an in-app mini quiz during the onboarding process and expects to receive immediate feedback on their performance.
Given a user has completed a mini quiz, when the user submits their answers, then the system delivers instant feedback detailing which answers were correct or incorrect along with personalized tips for improvement.
User views the feedback after completing a mini quiz and expects clear guidance on areas needing improvement.
Given a user receives immediate feedback after a quiz, when the feedback is displayed, then the feedback includes specific suggestions for further learning on incorrectly answered questions and encourages the user to try again on challenging topics.
User revisits the mini quiz after receiving feedback to assess improvement in their knowledge of the platform.
Given a user has completed a mini quiz and viewed feedback, when the user retakes the quiz, then the system tracks the improvement in scores and provides feedback indicating progress compared to previous attempts.
User interacts with the instant feedback feature and expects it to be user-friendly and easy to understand.
Given a user submits answers to a mini quiz, when the feedback is displayed, then the feedback is clear, well-organized, and uses straightforward language that aligns with the user's knowledge level.
User wants to see the impact of their mini quiz performance on their overall onboarding experience.
Given a user has completed several mini quizzes, when the user views their onboarding progress, then the system includes a summary of their quiz performance, highlighting areas of strength and weaknesses that correlate with platform functionalities.
User expects the instant feedback to be visually engaging and enhance their learning experience.
Given feedback is provided after a mini quiz, when it is presented to the user, then the feedback utilizes engaging visuals and interactive elements to reinforce learning and maintain user engagement.
User Progress Tracking
"As an event organizer, I want to track users' quiz completion and performance so that I can identify which users may need additional support and resources."
Description

User Progress Tracking allows both users and organizers to view progress reports that illustrate quiz completion rates and scores. This feature provides insights into how well users understand key functionalities and identifies areas where additional training or resources may be required. By tracking progress, event organizers can better support users in their onboarding journey and ensure they achieve the desired level of proficiency with EventLink.

Acceptance Criteria
User views their individual quiz completion rates and scores through the EventLink dashboard.
Given a user is logged into their EventLink account, when they navigate to the User Progress Tracking section, then they should see their quiz completion rates and corresponding scores displayed clearly.
Event organizers generate a progress report to assess user understanding of key functionalities.
Given the event organizer is in the reporting section, when they request a progress report for users, then the report should compile individual completion rates and average scores for all users within the event.
Users receive notification of their quiz scores and completion status after finishing a mini quiz.
Given that a user has completed a mini quiz, when the quiz is submitted, then the user should receive an instant notification displaying their score and any relevant feedback or tips for improvement.
Users can filter progress reports by date and quiz type to analyze performance over time.
Given an event organizer is viewing progress reports, when they apply filters for date ranges and quiz types, then the system should refresh and show accurate filtered data reflecting those selections.
User Progress Tracking provides insights on areas needing improvement based on quiz performance.
Given a user accesses their progress report, then the system should highlight any topics or functionalities where the user scored below a predefined threshold, suggesting areas for additional training.
Users can access historical progress tracking to see their improvement over multiple quizzes.
Given a user navigates to the historical progress tracking feature, when they select previous quizzes from a list, then they should be able to view scores and completion status for those quizzes.
Gamification Elements
"As a user, I want to earn points and badges for completing quizzes so that I feel motivated to engage with the onboarding process."
Description

Gamification Elements incorporate game-like features such as points, badges, or leaderboards into the mini quizzes to enhance user engagement. This aims to motivate users to complete quizzes and actively participate in their onboarding process. By adding a competitive or achievement element, users are more inclined to engage with the content, leading to better retention and utilization of the platform's features.

Acceptance Criteria
Gamification Elements are implemented in the In-App Mini Quizzes to enhance user engagement during onboarding.
Given a user completes a mini quiz, when the quiz is submitted, then the user receives a score, points, and a badge based on their performance.
Users are informed about their rankings and achievements through the gamification elements in the mini quizzes.
Given a user completes a mini quiz, when they view their results, then they can see their score, earned badges, and current rank on the leaderboard.
The gamification elements encourage users to repeat quizzes for better scores and rewards.
Given a user finishes a mini quiz, when they retake the quiz, then they should see previous scores and an option to earn additional points or badges.
Users can share their achievements on social media as part of the gamification experience.
Given a user earns a new badge or achievement, when they choose to share it, then the platform generates a shareable post with the badge image and a predefined message.
The mini quizzes provide instant feedback and suggestions based on user answers with gamification elements integrated.
Given a user answers a question in the mini quiz, when the question is submitted, then the user receives immediate feedback with tips for improvement along with their score.
Leaders on the leaderboard are displayed based on their total points accrued from the mini quizzes.
Given multiple users have completed the mini quizzes, when the leaderboard is accessed, then it displays the top users ordered by total points earned from quizzes.
Mobile Compatibility
"As a user, I want to take mini quizzes on my mobile device so that I can complete my onboarding at my convenience, regardless of my location."
Description

Mobile Compatibility ensures that the In-App Mini Quizzes are fully functional and visually appealing on various devices, including smartphones and tablets. This feature will allow users to take quizzes anytime and anywhere, enhancing accessibility and convenience. Ensuring mobile integration is crucial to cater to users who may prefer using mobile devices over desktop for a seamless learning experience.

Acceptance Criteria
User accesses the In-App Mini Quizzes from a smartphone during the onboarding process while attending a corporate seminar.
Given the user is on a smartphone, when the user navigates to the In-App Mini Quizzes section, then the quizzes should display correctly without any visual distortion and maintain usability.
A user launches the In-App Mini Quizzes on a tablet while traveling and attempts to take a quiz in a moving vehicle.
Given the user is on a tablet in a moving vehicle, when they access the quiz, then the quiz must load within 5 seconds, and the interface must be responsive to touch inputs without lag.
User completes a quiz on a smartphone during their lunch break and receives feedback on their answers instantly.
Given the user completes the quiz, when they submit their answers, then feedback must be displayed within 3 seconds, explaining correct and incorrect answers accurately.
User tries to take a quiz while connected to a weak mobile network during an event.
Given the user is connected to a weak mobile network, when they attempt to load the In-App Mini Quiz, then the session must have an error handling mechanism in place that allows for retrying the connection without losing progress.
A user attending an outdoor event uses their mobile device to take a quiz in bright sunlight.
Given the user is in a bright outdoor setting, when they open the In-App Mini Quiz, then the text and interface must remain legible and usable without requiring the user to adjust brightness significantly.

Personalized Onboarding Roadmap

The Personalized Onboarding Roadmap offers a tailored onboarding schedule based on user goals or event types they intend to manage. This feature sets clear expectations and milestones for users, guiding them through essential features at their own pace and ensuring they feel prepared and knowledgeable.

Requirements

Dynamic Goal Setting
"As a new event organizer, I want to set specific goals for my first event so that I can receive a customized onboarding experience that aligns with my needs and ensures I use the platform effectively."
Description

The Dynamic Goal Setting requirement enables users to input their specific event objectives, which the Personalized Onboarding Roadmap will use to tailor the onboarding schedule. This functionality enhances user experience by ensuring that the onboarding process directly aligns with individual user needs and event types. By understanding user goals, the system can highlight relevant features and resources, making the onboarding journey personalized and efficient, ultimately leading to higher satisfaction and a smoother event planning experience.

Acceptance Criteria
User logs into EventLink for the first time and is prompted with a personalized onboarding roadmap based on their selected event type.
Given that the user has chosen an event type, when they log into EventLink for the first time, then they should see a customized onboarding roadmap tailored to their specific event objectives.
User inputs their specific event objectives during the onboarding process to enhance the personalized experience.
Given that the user is on the onboarding page, when they enter their event objectives and click 'Submit', then the onboarding roadmap should adjust to include relevant features and milestones based on their inputs.
The system provides feedback on the user’s progress through the onboarding roadmap.
Given that the user is following the onboarding roadmap, when they complete a milestone, then they should receive a notification confirming the completion and suggesting the next steps based on their goals.
User wants to change their event objectives mid-onboarding to ensure the roadmap remains relevant.
Given that the user is on the onboarding dashboard, when they update their event objectives at any time, then the onboarding roadmap should automatically refresh to reflect the updated objectives immediately.
User completes the onboarding process and wants to evaluate the effectiveness of the dynamic goal setting feature.
Given that the user has finished their onboarding process, when they review their onboarding summary, then they should be able to see how well the roadmap aligned with their original goals and provide feedback on their satisfaction level.
The user is unsure about the onboarding roadmap and wishes to access help or resources related to it.
Given that the user is on the onboarding roadmap, when they click the 'Help' button, then they should access relevant resources, FAQs, or contact support directly related to the onboarding process.
User engages with the onboarding process over multiple sessions and wants to ensure progress is saved.
Given that the user has multiple sessions during the onboarding, when they return to the platform, then the onboarding roadmap should display their last saved progress without requiring re-entry of information.
Interactive Milestone Tracking
"As an event planner, I want to track my onboarding progress visually so that I can stay motivated and ensure that I complete all necessary steps to prepare for my event."
Description

Interactive Milestone Tracking will provide visual progress indicators within the onboarding roadmap, allowing users to see how far they have progressed in their onboarding journey. This feature enhances user motivation by showing completion levels and what tasks remain. Users will be able to access details about each milestone, including tips and resources associated with their specific events to ensure clarity in their onboarding process and to maintain engagement throughout.

Acceptance Criteria
As a new user of EventLink, I want to see visual progress markers on my Personalized Onboarding Roadmap so that I can stay motivated as I complete each task associated with my event planning.
Given I am on the Personalized Onboarding Roadmap, when I complete a milestone, then the visual indicator for that milestone should change to show it is complete and reflect my current progress accurately.
As a user tracking my onboarding milestones, I want to access detailed tips and resources for each milestone, so that I can prepare adequately for each phase of the onboarding process.
Given I click on a milestone on the onboarding roadmap, when the details are displayed, then I should see relevant tips and resources that are specifically tailored to my event type.
As a user, I want to see a summary of my progress on the Personalized Onboarding Roadmap, so that I can understand what tasks I have completed and what tasks remain.
Given I am on the dashboard of the onboarding roadmap, when I view my summary, then I should see clear metrics showing the number of completed milestones, remaining tasks, and my overall percentage of completion.
As a user managing multiple events, I want the ability to customize my onboarding milestones based on the event type, so that I can receive relevant guidance for each specific scenario.
Given I select a specific event type while setting up my onboarding roadmap, when I view the milestones, then the displayed milestones should reflect those that are relevant to my selected event type.
As a user engaging with the onboarding roadmap, I want to receive notifications when I reach a milestone or task deadline so that I stay on track with my onboarding schedule.
Given I have set my preferences for notifications, when I reach a milestone or task deadline, then I should receive timely notifications through my chosen communication channels (e.g., email, in-app notifications).
As a user returning to my onboarding roadmap after a break, I want to easily resume where I left off, so that I can continue my onboarding without confusion or delay.
Given I log back into EventLink after a period of inactivity, when I access my Personalized Onboarding Roadmap, then the system should automatically highlight the last completed milestone and clearly indicate the next task I need to undertake.
Resource Recommendation Engine
"As a new user, I want the system to recommend resources based on my event type and goals so that I can efficiently learn how to utilize the platform’s features to my advantage."
Description

The Resource Recommendation Engine will analyze user inputs and behaviors to suggest relevant resources, such as tutorials and best practices, that align with their event goals. This requirement will enhance the onboarding process by guiding users to valuable content, thereby maximizing the utility of the platform. Delivering personalized resource recommendations will also help users feel supported and increase their confidence in executing their event plans.

Acceptance Criteria
User interacts with the Resource Recommendation Engine during the onboarding process to receive tailored resources aligned with their specific event goals.
Given a user who has selected event goals in their onboarding profile, when they access the Resource Recommendation Engine, then they should receive at least three personalized resource suggestions relevant to their event type.
User completes the onboarding process and evaluates the effectiveness of the Resource Recommendation Engine.
Given a user who has completed the onboarding and utilized the Resource Recommendation Engine, when they provide feedback on resource relevance, then at least 80% of users should rate the recommended resources as helpful or very helpful.
User interacts with the Resource Recommendation Engine multiple times throughout their onboarding journey.
Given a user who interacts with the Resource Recommendation Engine at least three times during the onboarding process, when they log their resource selection, then the system should accurately track and display their selected resources for future reference.
A user contacts support regarding a lack of personalized recommendations from the Resource Recommendation Engine.
Given a user who has provided their event goals but received no recommendations, when they reach out for support, then the support team should respond within 24 hours with an explanation and assistance to correct the issue.
User wants to review their usage history of the Resource Recommendation Engine for self-assessment purposes.
Given a user who has utilized the Resource Recommendation Engine, when they access their user dashboard, then they should see a summary of the resources they have viewed and interacted with over the past month.
User experiences an issue with receiving irrelevant resource recommendations from the Resource Recommendation Engine.
Given a user who has indicated their preferences, when the system generates recommendations, then less than 10% of the provided resources should be categorized as irrelevant based on user feedback.
User updates their event goals to see if the Resource Recommendation Engine adjusts its recommendations accordingly.
Given a user who has changed their event goals in their profile, when they re-access the Resource Recommendation Engine, then the new recommendations should reflect the updated goals within one session.
Milestone Feedback Mechanism
"As a user, I want to provide feedback on the onboarding milestones so that I can help improve the onboarding experience for future users, ensuring it meets real user needs."
Description

The Milestone Feedback Mechanism allows users to provide feedback on each onboarding milestone. This requirement is essential for gathering insights on user experience, which can help continuously improve the onboarding process. By allowing users to rate and comment on milestones, the platform can adapt and enhance the features further, ensuring they meet user expectations and contribute positively toward meeting event goals.

Acceptance Criteria
User submits feedback after completing the first milestone in the onboarding roadmap.
Given the user has reached the first milestone, when they provide a rating and comment, then the feedback should be saved successfully and displayed in their feedback history.
User attempts to view their feedback history to review previous comments.
Given the user is logged in, when they navigate to the feedback history section, then they should see a list of all feedback submitted along with respective ratings and comments.
User submits feedback after completing the final milestone in the onboarding roadmap.
Given the user has completed the final onboarding milestone, when they submit feedback, then the system should send a confirmation notification that their feedback has been recorded.
User rates a milestone with a score of 1-5 stars and adds a comment.
Given the user is on the milestone feedback page, when they select a rating and write a comment, then both the rating and comment should be accepted and stored correctly in the system.
User submits feedback without providing a rating.
Given the user is on the milestone feedback page, when they try to submit feedback with only a comment and no rating, then the system should display an error message prompting them to provide a rating.
User tries to edit their previously submitted feedback on a milestone.
Given the user selects an existing feedback entry, when they make changes to the rating or comment and submit, then the system should update the feedback with the new values successfully.
Customizable Roadmap Templates
"As a returning user, I want to customize my onboarding roadmap template so that I can adapt it to my specific events and better prepare myself using familiar tools."
Description

Customizable Roadmap Templates will allow users to create or modify existing onboarding templates based on their unique organizational needs and event structures. This flexibility will ensure that users can personalize their onboarding experience, enhancing user satisfaction and efficiency. The feature will provide various template options that can be tailored to fit specific event types or timelines, leading to an overall improvement in user engagement and effectiveness across the platform.

Acceptance Criteria
User creates a new onboarding roadmap template for a virtual conference.
Given a user is logged into EventLink, when they navigate to the roadmap templates section and select 'Create New Template', then they should be able to add sections for agenda, speaker information, and attendee engagement activities before saving the template.
User modifies an existing onboarding roadmap template for a nonprofit fundraising event.
Given a user is viewing an existing roadmap template, when they select 'Edit Template', then they should be able to change the event name, adjust timelines, and add specific fundraising goals before saving the changes.
User selects a template suitable for a corporate team-building event.
Given a user is browsing roadmap templates, when they filter by event type and select 'Corporate Events', then they should see a list of relevant templates that contain activities designed for team-building, with clear descriptions of each template's features.
User shares a customized onboarding roadmap template with their team.
Given a user has created and possibly modified a customized onboarding roadmap template, when they select 'Share Template' and enter the email addresses of their team members, then the specified team members should receive an email invitation to access the shared template.
User deletes an unused onboarding roadmap template.
Given a user is viewing their list of onboarding roadmap templates, when they select a template and click 'Delete', then the template should be removed from their list and a confirmation message displayed.
User previews a customized onboarding roadmap template before finalizing changes.
Given a user is in the template editor, when they click on 'Preview', then they should see a representation of the onboarding roadmap as it would appear to new users, including all sections and content they have added.
User saves a customized onboarding roadmap template.
Given a user has filled out the necessary fields in a customized onboarding roadmap template, when they select 'Save', then the template should be stored in their account, and they receive a notification confirming the successful save operation.

Real-Time Assistance Chatbot

The Real-Time Assistance Chatbot is an AI-powered support tool that provides instant answers to user queries during the onboarding process. Available 24/7, this feature enhances user experience by addressing immediate concerns, helping users navigate the platform confidently without frustration.

Requirements

AI-Powered User Queries
"As a new user, I want to ask questions about using EventLink so that I can quickly understand the platform and start planning my event without frustration."
Description

The AI-powered User Queries feature enables the Real-Time Assistance Chatbot to intelligently process and respond to user inquiries in natural language. It leverages machine learning and natural language processing techniques to understand user intent and query context, providing accurate, relevant, and timely information. This feature integrates seamlessly with EventLink's existing support structure, allowing the chatbot to access a comprehensive knowledge base, FAQ, and troubleshooting guides. As a result, users receive instant assistance while onboarding, leading to increased confidence and satisfaction with the platform. The expected outcome is to minimize wait times, reduce support ticket volume, and enhance overall user onboarding experiences.

Acceptance Criteria
User initiates a chat with the Real-Time Assistance Chatbot during onboarding to ask a question about ticket pricing.
Given the user opens the chat window and types a question about ticket pricing, When the user submits the question, Then the chatbot responds within 3 seconds with accurate information about ticket pricing and options available.
A user asks the chatbot for guidance on how to set up an event within EventLink.
Given the user asks how to set up an event, When the chatbot processes the inquiry, Then it provides step-by-step instructions for setting up an event, including links to relevant resources and FAQs, within 5 seconds.
The user queries the chatbot about potential discounts for non-profits while onboarding.
Given the user inquires about discounts for non-profits, When the chatbot receives the query, Then it accurately identifies and communicates the discount percentage applicable to non-profits in less than 4 seconds.
A user uses the chatbot to ask for troubleshooting steps regarding registration issues on EventLink.
Given a user requests troubleshooting steps for registration issues, When the chatbot understands the context of the query, Then it delivers tailored troubleshooting steps and provides a link to the support page within 6 seconds.
The chatbot provides information on the most frequently asked questions during user onboarding.
Given that a user asks for frequently asked questions, When the chatbot detects this query, Then it presents a summary of the top 5 FAQs relevant to onboarding and offers to elaborate on any specific one chosen by the user.
The system tracks user interactions with the chatbot for further analysis of support needs.
Given that a user interacts with the chatbot, When the chat ends, Then the system logs the conversation details and feedback into the analytics dashboard for evaluation by the support team.
24/7 Availability of Chat Support
"As an event organizer, I want to access support anytime so that I can resolve issues quickly and keep my event planning on track."
Description

The 24/7 Availability feature ensures that the Real-Time Assistance Chatbot is operational and accessible at all times, providing round-the-clock support to users. This requirement guarantees that users can obtain help whenever they encounter issues or have questions, regardless of time zones or operating hours. By offering constant availability, this feature significantly enhances user experience, equipping users with immediate support that fosters engagement and satisfaction. The integration of this capability with the EventLink platform reinforces reliability and positions EventLink as a user-centric solution in the market. The expected outcome is to reduce the dependency on human support agents and improve user confidence in the service.

Acceptance Criteria
User initiates the chatbot from the EventLink dashboard at 2 AM to get assistance with a registration issue.
Given the user is on the EventLink dashboard, when they click on the 'Chat Support' icon, then the Real-Time Assistance Chatbot should respond within 5 seconds and be ready to assist.
A user attempts to access the chatbot during a weekend event planning session at 10 PM.
Given that it is a weekend at 10 PM, when the user accesses the chatbot feature, then they should receive immediate assistance without any downtime or error messages.
An international user logs in from a different time zone at 4 AM and seeks help from the chatbot about creating an event.
Given the user is located in a different time zone, when they access the chatbot, then the chatbot should be available and provide accurate event creation guidance in less than 3 minutes.
During a high-traffic event planning process, users access the chatbot simultaneously for inquiries.
Given there are multiple users engaging with the chatbot at the same time, when they submit their queries, then the chatbot should handle at least 100 concurrent sessions without significant delay.
A user needs to verify the chatbot's availability after clicking on the help section link at 3 AM.
Given the user clicks the help section link at 3 AM, when the chatbot interface loads, then the status should indicate 'Available 24/7' clearly on the screen.
A user discusses a query with the chatbot and requires a follow-up answer about event marketing tools.
Given the user has initiated a conversation with the chatbot, when they ask for information about event marketing tools, then the chatbot must respond with relevant links and information within 10 seconds.
A user experiences an error while using the chatbot's feature to find ticketing information at midnight.
Given the user encounters an issue while seeking ticketing information, when they report the problem to the chatbot, then the chatbot should provide a troubleshooting guide or escalate the issue to human support with a ticket number automatically.
User-Friendly Interface Design
"As a user, I want to have an easy-to-use chat interface so that I can interact with the assistant effortlessly and get help when I need it."
Description

The User-Friendly Interface Design requirement focuses on creating an intuitive and easily navigable interface for the Real-Time Assistance Chatbot. This feature entails designing a visually appealing and straightforward chat interface that aligns with the overall EventLink branding while ensuring users can easily initiate conversations and comprehend responses. The incorporation of user-friendly design principles, accessibility features, and responsive elements means that users can interact without technical barriers, enabling a smooth and effective support experience. The expected outcome is to enhance user engagement with the chatbot and improve satisfaction rates through a clear and delightful experience.

Acceptance Criteria
User accesses the Real-Time Assistance Chatbot from the EventLink dashboard during the onboarding process to seek help with registration queries.
Given the user is on the EventLink dashboard, when the user clicks on the chatbot icon, then the chatbot interface should load within 2 seconds, displaying the welcome message and assistance options.
A first-time user interacts with the chatbot to receive guidance on setting up their first event.
Given the user clicks on 'Get Started', when the user requests assistance on event setup, then the chatbot should provide step-by-step guidance through a series of interactive prompts without confusing jargon.
The user is using a mobile device and interacts with the chatbot for support during event ticketing.
Given the user opens the chatbot on a mobile device, when the user types a query, then the chatbot's response should be clearly readable, with buttons for quick replies, and should adjust seamlessly to different screen sizes.
The user wants to access FAQs through the chatbot while seeking assistance.
Given the user asks about common event issues, when the user types 'FAQs', then the chatbot should return a list of frequently asked questions or direct the user to the FAQs section of the platform.
A user with accessibility needs interacts with the chatbot to seek assistance while planning a corporate event.
Given the user activates the chatbot, when the user uses a screen reader, then the chatbot responses and buttons should be properly labeled and easily navigable to ensure inclusivity.
Users engage with the chatbot to get troubleshooting support for technical issues during event management.
Given the user asks about troubleshooting, when the user types 'technical issues', then the chatbot should offer a list of common solutions and options for escalating the issue to human support if needed.
The Real-Time Assistance Chatbot collects user feedback after an interaction to improve service quality.
Given the user has finished interacting with the chatbot, when a feedback prompt appears, then the user should be able to rate their experience on a scale of 1-5 and leave additional comments, which are logged for analysis.
Contextual Recommendations
"As a new user, I want to receive personalized recommendations while using the chatbot so that I can discover useful tips and features that will help me plan my event more effectively."
Description

The Contextual Recommendations feature empowers the Real-Time Assistance Chatbot to provide users with tailored advice and solutions based on the current context of the user's inquiries. This capability involves utilizing machine learning algorithms to analyze users' interaction history, preferences, and specific questions to deliver personalized tips, resource links, or best practices relevant to their event planning needs. By anticipating user requirements and offering curated content, this feature aims to drive user engagement and ensure that users fully leverage the EventLink functionalities. The expected outcome is to increase user satisfaction and drive higher adoption rates of the platform’s features.

Acceptance Criteria
User initiates a chat with the Real-Time Assistance Chatbot during the onboarding process to ask about setting up their first event.
Given a user accesses the onboarding chat, when they ask the chatbot about event setup, then the chatbot provides relevant contextual recommendations including links to video tutorials, step-by-step guides, and best practices for event planning.
User interacts with the chatbot to inquire about ticket pricing and registration options for their event.
Given a user questions the chatbot about ticketing options, when the user specifies the event type, then the chatbot offers tailored recommendations for ticket pricing strategies based on similar previous user interactions and industry best practices.
User seeks assistance in customizing their event page and asks for ideas on layouts and themes.
Given that a user is inquiring about customizing their event page, when the user engages with the chatbot, then the chatbot provides personalized suggestions for layout designs and themes based on the user's profile, preferences, and successfully completed events from other users.
User starts a chat to ask about integrating social media promotion for their event.
Given a user inquires about social media integration, when they describe their event and target audience, then the chatbot should provide customized social media marketing strategies, including optimal platforms and types of content that resonate best with similar audiences.
User expresses confusion about the functionality of specific tools within the EventLink platform.
Given that a user expresses confusion, when they ask the chatbot for clarification, then the chatbot should analyze the user's past interactions to provide context-specific explanations and links to relevant resources to help clarify the tools in question.
User finishes their onboarding and interacts with the chatbot to provide feedback or rate their experience.
Given that a user completes their onboarding, when they access the chatbot for feedback, then the chatbot enables users to easily submit feedback and automatically categorizes responses to improve future recommendations based on user satisfaction metrics.
Feedback Loop for Continuous Improvement
"As a user, I want to provide feedback on my chat experience so that the team can make improvements to the chatbot and enhance future interactions."
Description

The Feedback Loop for Continuous Improvement requirement establishes a systematic process for collecting user feedback regarding their interactions with the Real-Time Assistance Chatbot. This feature allows users to rate their chat experiences, provide comments, and highlight areas for improvement directly through the chat interface. By analyzing the feedback, the development team can identify trends, common issues, and opportunities to enhance the chatbot's performance and content over time. This iterative approach to user feedback ensures that the chatbot becomes increasingly effective and user-centric, ultimately leading to improved user experiences and satisfaction levels.

Acceptance Criteria
User submits feedback through the Real-Time Assistance Chatbot after receiving help with a technical issue.
Given a user interacts with the Real-Time Assistance Chatbot, When the user provides feedback after the chat session, Then the feedback should be successfully recorded in the system and acknowledged to the user.
User rates the assistance provided by the Real-Time Assistance Chatbot on a scale from 1 to 5 stars.
Given a user has completed a chat session with the Real-Time Assistance Chatbot, When the user selects a rating between 1 to 5 stars, Then the rating should be accurately saved in the feedback database associated with that user session.
User writes a comment about their experience with the Real-Time Assistance Chatbot.
Given a user is prompted to provide comments after rating their experience, When the user submits a written comment, Then the comment should be stored securely and linked to the corresponding feedback record for further analysis.
The development team analyzes user feedback to identify common improvement areas for the chatbot.
Given a set of collected feedback over the last month, When the development team reviews the feedback trends, Then they should be able to identify at least three common issues or improvement areas to enhance the chatbot’s performance.
The chatbot updates its responses based on collected user feedback.
Given that user feedback has identified specific areas for improvement, When the development team implements the necessary changes, Then the chatbot should provide revised responses that address the feedback effectively.
User receives a follow-up message from the chatbot thanking them for their feedback.
Given that a user has submitted feedback, When the feedback is recorded, Then the user should receive an automated message thanking them for their input within 5 minutes of submission.

Feedback Loop Integration

The Feedback Loop Integration collects user feedback on the onboarding process, enabling continuous improvement. By allowing users to share their experiences and suggestions, this feature helps refine the onboarding wizard, ensuring it evolves to meet user needs effectively.

Requirements

User Feedback Collection
"As a new user, I want to provide feedback on my onboarding experience so that the EventLink team can improve the process for future users."
Description

The User Feedback Collection requirement encompasses the development of a feature within the EventLink platform that allows users to submit their experiences and suggestions regarding the onboarding process. This feature aims to facilitate a smooth and user-friendly experience by gathering insights directly from users. By integrating this feedback loop, EventLink can continuously refine its onboarding wizard, ensuring it evolves based on real user needs and preferences. The data collected will be analyzed to identify common pain points and areas for improvement, ultimately leading to an enhanced onboarding process that results in higher user satisfaction and retention rates.

Acceptance Criteria
User submits feedback regarding the onboarding process after completing the wizard.
Given a user has completed the onboarding wizard, when they provide feedback through the feedback form, then the system should accept and store the feedback in the database without errors.
User views a confirmation message after submitting feedback.
Given the user submits their feedback successfully, when the submission is completed, then the user should see a confirmation message indicating their feedback was received.
User accesses the feedback loop after onboarding to provide suggestions.
Given a user is on the onboarding completion screen, when they click on the 'Provide Feedback' button, then they should be redirected to the feedback form.
Admin reviews submitted user feedback on the onboarding process.
Given the admin accesses the feedback management dashboard, when they view the feedback section, then they should see all user feedback entries listed with timestamps.
User feedback is analyzed for common themes and pain points.
Given the system has collected feedback for a predefined period, when the analytics tool is run, then it should generate a report identifying common themes and pain points based on user feedback submissions.
Users can edit and resubmit their feedback on the onboarding process.
Given a user has submitted feedback, when they request to edit their feedback, then they should be able to modify their previous submission and submit it again without errors.
Analytics Dashboard Integration
"As an event organizer, I want to view analytics on user feedback so that I can identify trends and make data-driven enhancements to the onboarding process."
Description

The Analytics Dashboard Integration requirement focuses on incorporating a robust analytics feature that provides real-time insights into user interactions with the onboarding process. This integration will allow EventLink to track key metrics related to user feedback submissions, onboarding completion rates, and common feedback themes. By visualizing this data through an intuitive dashboard, users and administrators can quickly assess the effectiveness of the onboarding process and make data-driven decisions to enhance it. This requirement enhances the product by ensuring that it remains responsive to user needs and enables proactive adjustments to optimize the onboarding experience.

Acceptance Criteria
User submits feedback through the onboarding process after completing it.
Given a user has completed the onboarding process, When they access the feedback interface, Then they should see a prompt to submit their feedback.
Admin reviews feedback metrics on the analytics dashboard.
Given an admin is on the analytics dashboard, When they view the feedback metrics, Then they should see real-time data on feedback submission rates and onboarding completion rates.
User views feedback themes on the analytics dashboard.
Given a user is on the analytics dashboard, When they select the feedback themes option, Then they should see a categorized list of common feedback themes collected from users.
Integration of the analytics dashboard within EventLink for tracking user interactions.
Given the analytics dashboard is integrated into EventLink, When a user accesses the dashboard, Then they should experience seamless navigation without errors or delays.
User requests to export feedback data from the analytics dashboard.
Given a user is on the analytics dashboard, When they click the export data button, Then they should successfully download the feedback data in a CSV format.
Real-time update of analytics data after user feedback is submitted.
Given a user submits feedback, When they return to the analytics dashboard, Then they should see the updated metrics reflecting the new feedback submission immediately.
Feedback Categorization System
"As a product manager, I want to categorize user feedback effectively so that I can prioritize improvements based on user needs and address them promptly."
Description

The Feedback Categorization System requirement outlines the creation of a methodical approach for categorizing and prioritizing user feedback on the onboarding process. This system will enable EventLink to efficiently manage incoming feedback by organizing it into predefined categories (e.g., usability, features, issues). By analyzing categorized feedback, the product team can focus on the most pressing user concerns and address them in a timely manner. This process enhances the product by streamlining feedback management, ensuring that actionable insights are prioritized, and facilitating effective communication between users and the development team.

Acceptance Criteria
Feedback Categorization for Usability Issues
Given a user submits feedback regarding the onboarding process usability, when the feedback is received, then it should be categorized under 'Usability' and flagged for review within 24 hours.
Feedback Categorization for Feature Requests
Given a user offers a suggestion for a new feature in the onboarding process, when the feedback is logged, then it should be categorized under 'Features' and prioritized for discussion in the next product roadmap meeting.
Feedback Categorization for Technical Issues
Given a user reports a technical issue encountered during the onboarding, when the feedback is recorded, then it should be categorized under 'Issues' and assigned to the technical team for resolution within 48 hours.
Reporting on Categorized Feedback
Given that feedback has been categorized, when the product team generates a report, then the report should show the number of feedback items in each category and the percentage of feedback resolved within the specified timeframe.
User Notification of Feedback Status
Given a user submitted feedback, when the feedback is categorized, then the user should receive an automated notification informing them of the category and current status of their feedback within 72 hours.
Integration with Analytics Dashboard
Given feedback has been categorized, when the categorization is updated, then the analytics dashboard should reflect real-time changes in feedback statistics and categories accessible by product teams.
Feedback Response Mechanism
"As a user who submitted feedback, I want to receive responses for my suggestions so that I feel acknowledged and see the impact of my input."
Description

The Feedback Response Mechanism requirement specifies the implementation of a communication feature that allows EventLink to respond directly to users who provide feedback on the onboarding process. This mechanism will enable personalized replies, acknowledgments, and updates regarding changes made based on user suggestions. By fostering a two-way communication channel, EventLink can build stronger relationships with users and demonstrate its commitment to customer satisfaction. This requirement enhances the user experience by ensuring that users feel heard and valued, which can lead to increased engagement and loyalty.

Acceptance Criteria
Feedback Response Mechanism for User Submissions
Given a user submits feedback through the onboarding process, when the feedback is submitted, then a personalized acknowledgment email should be sent within 24 hours.
Communication Update on Feedback Implementation
Given a user who has submitted feedback, when changes based on their suggestion have been implemented, then the user should receive a follow-up communication detailing the updates made within one week.
User Feedback Tracking and Status
Given a user submitted feedback, when they check their feedback status on their profile, then they should see the acknowledgment and implementation status updated accurately within the platform.
Multiple Feedback Channels Integration
Given that users can submit feedback through various channels (email, platform form, social media), when they submit feedback through any channel, then it should be recorded in a centralized database for tracking and response.
User Engagement Metrics After Feedback Responses
Given that feedback responses are sent out, when measuring user engagement metrics, then there should be a measurable increase in user interactions (e.g., platform logins, continued usage) within three months.
Feedback System Usability Testing
Given a beta group of users, when they are asked to navigate the feedback response mechanism, then at least 80% of the users should report ease of use and satisfaction with the feedback process in a follow-up survey.
Response Time for Feedback Acknowledgments
Given a user submits feedback, when tracking response times, then at least 90% of feedback acknowledgments should be sent within 24 hours over a one-month period.
Feedback Incentive Program
"As a user, I want to be rewarded for my feedback contributions so that I am encouraged to provide more insights in the future."
Description

The Feedback Incentive Program requirement outlines the design and implementation of a program that rewards users for providing valuable feedback on the onboarding process. By offering incentives such as discounts, early access to features, or entry into giveaways, EventLink can motivate users to share their thoughts and experiences. This requirement not only enhances user engagement by encouraging participation in the feedback process but also allows EventLink to gather high-quality insights that lead to meaningful improvements. The program reinforces the company's commitment to customer-centric development and strengthens community bonds among users.

Acceptance Criteria
User rewards for feedback submission via the onboarding process.
Given a user completes the onboarding process and submits feedback through the designated form, when the feedback is successfully submitted, then the user should receive a confirmation message along with their reward details within 24 hours.
Customization of incentive options for user feedback.
Given the admin accesses the Feedback Loop Integration settings, when they modify the list of incentive options, then the changes should be reflected immediately in the user interface for the feedback form.
User experience tracking for incentive engagement.
Given a user opts into the Feedback Incentive Program, when they engage with the feedback submission interface, then their interaction should be logged and displayed on the admin dashboard with performance analytics.
Communication of rewards to users after feedback submission.
Given a user submits feedback for the onboarding process, when the feedback is reviewed, then the user should receive an email notification detailing their reward and any subsequent instructions within 48 hours.
Budget tracking for rewards provided to users.
Given the feedback incentive program is active, when the admin views the budget report, then it should accurately reflect the total amount spent on user rewards categorized by type of incentive.
User feedback quality assessment for meaningful insights.
Given a user submits feedback through the Incentive Program, when the feedback is reviewed, then it should be categorized as high, medium, or low quality based on predefined criteria by the product team.
User opt-in process for the Feedback Incentive Program.
Given a new user during the onboarding process, when they reach the feedback section, then they should be presented with an option to join the Feedback Incentive Program and must opt-in to qualify for rewards.

Gamified Onboarding Rewards

Gamified Onboarding Rewards offer incentives for users who complete tutorials and milestones during the onboarding phase. By earning badges, points, or exclusive access to premium features, users are encouraged to engage fully with the onboarding process, making it a more enjoyable and rewarding experience.

Requirements

Reward System Integration
"As a new user, I want to earn rewards for completing onboarding tutorials so that I feel motivated to fully engage with the EventLink platform and maximize my usage."
Description

This requirement involves integrating a comprehensive rewards system into the EventLink platform that allows users to earn points, badges, or other incentives as they complete onboarding tutorials and achieve specific milestones. The system should be designed to encourage active participation and engagement, making the onboarding process enjoyable and motivating for new users. It should seamlessly integrate into the existing platform, allowing for easy tracking and displaying of user achievements within the user's profile, hence enhancing the user experience and potentially increasing retention rates.

Acceptance Criteria
User completes the first onboarding tutorial and receives their first badge in the system.
Given the user has completed the onboarding tutorial, when they view their profile, then they should see the badge awarded for completing the tutorial.
User reaches a milestone of 100 points by completing various onboarding tasks.
Given the user has completed tasks worth a total of 100 points, when they check their points total, then it should reflect 100 points and display appropriate rewards unlocked.
User earns a premium feature access reward after completing all onboarding tutorials.
Given the user has completed all onboarding tutorials, when they navigate to the features page, then they should see the premium feature unlocked and available for use.
Admin monitors user engagement based on the onboarding rewards system.
Given the admin accesses the analytics dashboard, when they filter by user engagement, then they should see metrics indicating the number of users participating in the onboarding and the distribution of rewards earned.
User can view a complete list of badges and achievements in their profile.
Given the user is on their profile page, when they click on the achievements section, then it should display all badges earned and milestones achieved.
User receives a notification for earning a new badge.
Given the user has earned a new badge, when they log into the platform, then they should see a notification about the badge awarded on their dashboard.
User can share their achievements on social media platforms.
Given the user has earned an achievement, when they click on the share button, then they should be able to share their achievement on selected social media platforms without issues.
Customizable Badges
"As an event organizer, I want to earn customizable badges for completing onboarding milestones so that I can showcase my achievements on my profile and feel recognized for my progress."
Description

Implement a feature that allows administrators to create customizable badges that users can earn upon completing specific onboarding tasks or achieving milestones. This feature should provide flexibility in badge design, criteria for earning, and the ability to display these badges on user profiles. Customization options should include text, images, and styles to align with the EventLink brand, helping to create a sense of ownership and pride among users as they progress through their onboarding journey.

Acceptance Criteria
As an administrator, I want to create a badge for users who complete the 'First Event Created' tutorial so that I can motivate them to engage fully with the onboarding process.
Given that I am logged in as an administrator, when I access the badge creation tool, I should be able to design a badge with customizable text and images, and set it to trigger when a user completes the 'First Event Created' tutorial.
As a user, I want to earn a badge when I complete onboarding milestones so that I can showcase my achievements on my profile.
Given that I have completed the onboarding milestone for 'Setting Up My Profile', when I check my profile, then I should see the corresponding badge displayed prominently along with the earned date.
As an administrator, I need the ability to edit existing badges to ensure that they remain relevant and aligned with our branding over time.
Given that I am on the badge management page, when I select an existing badge and click 'Edit', then I should be able to change the design, text, and earning criteria of that badge without any errors.
As a user, I want the badges I earn to be visually appealing and consistent with the EventLink branding so that they represent my achievements accurately.
Given that I earn a badge, when I view it on my profile, then the badge should have the correct EventLink colors, fonts, and styles that align with our brand guidelines.
As an administrator, I want to view analytics on badge completions to assess user engagement with the onboarding process.
Given that I am in the admin dashboard, when I navigate to the badges analytics section, then I should see metrics on how many users have earned each badge and the completion rates for tutorials linked to each badge.
As a user, I want to receive notifications when I earn a new badge so that I feel encouraged to continue with the onboarding process.
Given that I have completed a task that earns a badge, when the badge is awarded, then I should receive a notification in my user dashboard alerting me of the new badge earned.
Progress Tracking Dashboard
"As a user, I want to see a visual representation of my onboarding progress so that I can understand what tasks I have completed and what is left to achieve, motivating me to complete the onboarding process."
Description

Develop a progress tracking dashboard that visually displays the user's onboarding journey, including completed tasks, earned rewards, and their overall progress percentage. This dashboard should provide insights into areas the user might want to focus on, encouraging them to complete remaining tasks. The dashboard should be intuitive and user-friendly, allowing users to easily navigate between completed and pending onboarding activities, ultimately enhancing their sense of achievement and motivation during the onboarding process.

Acceptance Criteria
User accesses the progress tracking dashboard after completing onboarding tasks.
Given a user has completed at least one onboarding task, when they access the progress tracking dashboard, then they should see a visual representation of completed tasks and remaining tasks as well as the overall progress percentage displayed prominently.
User earns rewards for completing specific milestones during onboarding.
Given a user completes a required milestone, when they check their progress tracking dashboard, then they should see a notification indicating the reward earned, such as badges or points, and it should reflect accurately within the dashboard.
User navigates between completed and pending onboarding activities.
Given the user is on the progress tracking dashboard, when they select the 'completed tasks' tab, then they should see a list of all completed tasks and when they select the 'pending tasks' tab, then they should see all tasks that are yet to be completed clearly listed.
User views insights on unfinished tasks to enhance their focus on completion.
Given a user is on the progress tracking dashboard, when they scroll to the insights section, then they should see suggestions on tasks to focus on based on their current progress and areas with the most remaining tasks.
User accesses the dashboard on different devices (desktop and mobile) for convenience.
Given a user accesses the progress tracking dashboard on a mobile device, when they log in, then the layout should adjust to fit the screen while still displaying all essential information clearly and intuitively.
User gets real-time updates on progress and rewards after completing additional onboarding tasks.
Given a user completes additional onboarding tasks, when they refresh their progress tracking dashboard, then the updates for their progress and any new rewards should reflect immediately without needing to log out.
Social Sharing Functionality
"As a user, I want to share my achievements on social media so that I can celebrate my onboarding milestones with my friends and promote the EventLink platform simultaneously."
Description

Integrate social sharing functionality that allows users to share their earned rewards and achievements on social media platforms directly from EventLink. This requirement will enhance user engagement by allowing them to showcase their accomplishments to their networks. The sharing functionality should include customizable messages and visuals associated with the rewards, encouraging users to promote both their success and the EventLink platform, thus creating organic promotion and increasing visibility.

Acceptance Criteria
User shares their earned reward badge on Facebook after completing a tutorial in EventLink.
Given a user has completed a tutorial and earned a badge, when they click on the 'Share' button, then a prompt should appear allowing the user to choose Facebook as the platform to share their badge, along with customizable text.
User shares multiple achievements on Twitter at once after completing various milestones in the onboarding process.
Given a user has earned multiple reward points and badges, when the user selects the 'Share All' option, then a composite post should be generated with all achievements and a link to EventLink, which the user can send to Twitter.
User customizes the message and visuals prior to sharing their achievements on LinkedIn.
Given a user selects LinkedIn as the platform, when they attempt to share their reward, then they should be presented with options to customize their message and choose a visual associated with the reward before posting.
User receives a success notification after sharing their achievements on any social media platform.
Given the user successfully shares their achievement, when the post is submitted, then the user should receive a confirmation notification within the EventLink application indicating the share was successful.
User checks the visibility of their shared content on social media to ensure their accomplishments are showcased.
Given a user has shared their achievements, when they navigate to their social media profile, then they should see the posted content visible to their friends or followers as per privacy settings without any broken links.
User experiences a seamless integration of the share functionality within the EventLink dashboard during onboarding.
Given the user is within the onboarding module, when they interact with the 'Share' feature, then it should be accessible and functional without any delays or errors, providing a smooth user experience.
Misconfiguration or unauthorized sharing of rewards is prevented by the application.
Given the user attempts to share a reward that they do not have the appropriate rights to share, when they initiate the sharing process, then the application should display an error message stating insufficient permissions to share the content.
Reward Notifications
"As a user, I want to receive notifications when I earn rewards during onboarding so that I can stay engaged and feel recognized for my progress."
Description

Create a notification system that alerts users when they earn new rewards or reach significant milestones during onboarding. This feature should ensure that notifications are prompt, informative, and engaging, encouraging users to check their progress and engage further with the platform. Notifications should be customizable, allowing users to opt-in or out based on their preferences, ensuring a positive user experience while keeping users informed about their achievements.

Acceptance Criteria
User receives a notification immediately after earning a new badge during onboarding.
Given a user completes a tutorial that rewards a badge, when the badge is earned, then the user receives a real-time notification within 5 seconds.
User opts-in to receive notifications about rewards and milestones during onboarding.
Given a user accesses notification settings, when they opt-in to receive reward notifications, then they should receive all relevant notifications as per their preferences.
User is able to customize the type of notifications they want to receive regarding their onboarding progress.
Given a user is in the notification settings, when they choose to customize notifications, then they can select options for types of achievements (badges, points, milestones) they want to be notified about.
User receives informative notifications about milestones reached in the onboarding process.
Given a user reaches a significant milestone, when the milestone is reached, then the user receives a notification detailing the milestone and how it contributes to their overall progress.
User can easily access their notification history for rewards and milestones.
Given a user selects the 'Notification History' section, when they view their history, then they should see a chronological list of all notifications related to rewards and milestones earned during onboarding.
User can opt-out of reward notifications if they choose not to receive them.
Given a user accesses the notification settings, when they opt-out of reward notifications, then they should no longer receive any notifications related to rewards and milestones.

Product Ideas

Innovative concepts that could enhance this product's value proposition.

SmartTicketing

SmartTicketing is an advanced ticketing feature that uses AI to personalize ticket offers based on attendee behavior and interests. By analyzing past attendance and feedback, it crafts tailored ticket packages, incentivizing users with discounts or exclusive access. This innovative approach increases ticket sales and enhances attendee satisfaction by providing the right options at the right time.

Idea

Eco-Friendly Event Toolkit

The Eco-Friendly Event Toolkit is a suite of resources designed for organizers aiming to host sustainable events. It includes guidelines for minimizing waste, selecting eco-friendly vendors, and promoting green practices among attendees. The toolkit also features templates and checklists for implementing sustainability initiatives, helping event planners make a positive environmental impact.

Idea

Augmented Reality Engagement

Augmented Reality Engagement incorporates AR technology to enhance attendee experiences during events. Users can interact with 3D elements, view digital content overlaid on real-world objects, and participate in immersive activities. This feature is designed to capture attention, foster engagement, and provide memorable experiences that promote brand interaction.

Idea

Networking Lounge

The Networking Lounge is a virtual space within EventLink that facilitates connections among attendees. Features include AI-based matchmaking based on interests and goals, live chat rooms, and interactive activities. This innovative space enhances networking opportunities and encourages collaboration in an engaging online environment.

Idea

Mobile Onboarding Wizard

The Mobile Onboarding Wizard is a user-friendly mobile feature that guides new users through EventLink's functionalities. It offers step-by-step tutorials, interactive demos, and personalized recommendations based on user profiles. This initiative is aimed at reducing onboarding time and helping users maximize the platform's potential from day one.

Idea

Press Coverage

Imagined press coverage for this groundbreaking product concept.

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EventLink Revolutionizes Event Management with Cutting-Edge Features for 2025

Imagined Press Article

FOR IMMEDIATE RELEASE **EventLink Revolutionizes Event Management with Cutting-Edge Features for 2025** **March 9, 2025** San Francisco, CA – In a bold move to redefine the event management landscape, EventLink has unveiled a range of innovative features designed to simplify and enrich the event planning experience for corporate event organizers, small businesses, and non-profits. The all-in-one platform, designed to streamline registration, ticketing, marketing, and communication tools, empowers users to create unforgettable experiences without the logistical headaches often associated with event planning. With the introduction of real-time analytics and a customizable dashboard, EventLink enhances its usability and effectiveness for event planners of all backgrounds. The platform's scalable, cloud-based architecture supports seamless collaboration among global teams, allowing for more dynamic and versatile event experiences. **Quote from CEO**: "Our mission at EventLink is to revolutionize how events are managed, making it easier and more enjoyable for every organizer, regardless of their size or resources. With our latest features, we aim to take event planning to unprecedented heights," said Jessica Li, CEO of EventLink. Among the new features, the **Dynamic Pricing Engine** allows ticket prices to adapt in real-time based on demand, ensuring attendees have access to timely and competitive pricing. This innovative functionality not only maximizes revenue but also enhances the attendee experience by providing attractive purchasing options. Additionally, the **Gamified Ticketing Experience** transforms the ticket purchase process into an exciting and engaging game. Attendees can accumulate points, unlock rewards, and compete for exclusive benefits, all while navigating the ticketing landscape. **Quote from Product Manager**: "We are thrilled to introduce features that not only help event organizers improve their bottom line but also engage attendees on a whole new level. The dynamic nature of our platform ensures that every event can resonate with its unique audience," added Ben Chen, Product Manager at EventLink. From AI-Driven Ticket Alerts that notify attendees about price drops to a Green Vendor Directory that connects organizers with eco-friendly suppliers, EventLink's commitment to sustainability is reflected throughout every aspect of the platform. The **Sustainability Assessment Tool** empowers event planners to evaluate their events’ environmental impact and implement strategies that foster eco-friendly practices. **New Analytics Tools**: In today’s data-driven world, understanding attendee behavior is critical for any successful event. EventLink's **Engagement Metrics Dashboard** tracks participation in sustainability initiatives and allows planners to gather actionable insights to maximize both attendee engagement and environmental impact. Looking to the future, EventLink aims to empower event professionals through innovation and technology. With plans for additional features and enhancements on the horizon, the platform endeavors to remain at the forefront of the industry. **About EventLink**: EventLink is a leading event management platform designed to cater to the needs of corporate event planners, small business owners, and non-profits. Developed with a focus on facilitating a hassle-free planning experience, EventLink combines ticketing, registration, promotion, and analytics all in one place. **Contact**: For more information, please contact: Allison Greene Public Relations Manager EventLink Email: press@eventlink.com Phone: (555) 123-4567 ### END ###

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Empower Your Events with EventLink: New Features Unveiled for Enhanced User Experience

Imagined Press Article

FOR IMMEDIATE RELEASE **Empower Your Events with EventLink: New Features Unveiled for Enhanced User Experience** **March 9, 2025** New York, NY – EventLink, the leading all-in-one event management platform, is proud to announce the launch of exciting new features designed to enhance user experience and streamline the planning process for a wide range of event organizers. With the new updates, EventLink continues to position itself as the go-to solution for corporate planners, small business owners, and non-profit organizations looking to optimize their event planning efforts. **Quote from COO**: "As we look toward the future of event planning, our focus is on providing tools that not only simplify processes but also foster a sense of community among attendees. We’re excited to roll out features that reflect this commitment," said Daniel Reyes, COO of EventLink. The newly introduced **AI-Driven Ticket Alerts** allow organizers to engage potential attendees proactively, notifying them of ticket availability, price adjustments, and special promotions tailored to their interests. This strategic feature guarantees that users won’t miss out on crucial events, thereby boosting ticket sales and enhancing overall participation. **Gamified Features**: EventLink’s commitment to user engagement is exemplified through its unique **Gamified Scavenger Hunts** and **Interactive 3D Tours** that immerse attendees in a dynamic and captivating event experience. These features promote interaction, exploration, and networking among participants. **Sustainable Initiatives**: As part of its evolving portfolio, EventLink introduces the **Eco-Friendly Event Toolkit** designed for organizers committed to minimizing their ecological footprint. The toolkit includes templates and guidelines for implementing sustainable practices while promoting environmental consciousness among attendees. **Quote from Sustainability Manager**: "We recognize that sustainability is at the forefront of event planning today. Our Eco-Friendly Event Toolkit enables our users to execute impactful events that are also kind to the planet, creating memorable experiences without compromising our environment," stated Sarah Patel, Sustainability Manager at EventLink. In today’s fast-paced event landscape, essential features like the **Feedback Loop Integration** and **Engagement Metrics Dashboard** are invaluable. EventLink benefits planners by continuously gathering feedback from attendees, which can optimize future events through data-driven strategies. **About EventLink**: EventLink is a comprehensive event management solution built to simplify the complexities of organizing memorable events while ensuring user satisfaction and engagement. Built with a focus on modern technological solutions, EventLink is designed to cater to the needs of diverse event planners. **Contact**: For more information, please reach out to: Mia Johnson Marketing Communications Director EventLink Email: contact@eventlink.com Phone: (555) 987-6543 ### END ###

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EventLink Sets New Standards in Event Management with Innovative 2025 Launch

Imagined Press Article

FOR IMMEDIATE RELEASE **EventLink Sets New Standards in Event Management with Innovative 2025 Launch** **March 9, 2025** Los Angeles, CA – EventLink has officially launched its 2025 update, setting a new benchmark in the event management industry with a suite of innovative features that cater to organizers' evolving needs. The platform’s goal is to simplify the event planning experience while fostering collaboration and attendee involvement. **Quote from Lead Developer**: "The heart of EventLink is to bring teams together and enhance interactions between attendees and organizers. We believe that our latest features will not only streamline the planning process but also create engaging environments for everyone involved," shared Gary Thompson, Lead Developer at EventLink. Key features include the **Personalized Recommendation Engine**, which analyzes attendee data to craft tailored ticket offers, and the **Sustainability Assessment Tool** that enables planners to evaluate their events’ environmental impact effectively. Moreover, the **Holographic Keynotes** feature introduces a visually captivating method for delivering speeches that mesmerizes audiences while providing insightful content. **Community Impact**: As part of EventLink’s commitment to give back to the community, the platform is encouraging users to embrace the **Green Vendor Directory**, a curated list of eco-conscious suppliers that align with sustainability goals. This feature allows for responsible decision-making when it comes to vendor selection, enhancing the overall impact of events hosted on EventLink. **Quote from Sustainability Advocate**: "It's exciting to see how technology can integrate ecology within event hosting. We aim to inspire change and motivate event planners to make greener choices to better our planet," reflected Anna White, Sustainability Advocate for EventLink. In addition to these features, EventLink's comprehensive training resources, including the **Mobile Onboarding Wizard** and **Progress Tracker**, empower users to navigate the platform with ease, ensuring that they can maximize its capabilities right from the start. **About EventLink**: With a robust portfolio of tools and features, EventLink has become the leading choice for event planners aiming for both efficiency and engagement. The platform's innovations are designed with the user experience in mind, ensuring successful and impactful events. **Contact**: For further inquiries, please contact: Oliver Roberts PR Coordinator EventLink Email: media@eventlink.com Phone: (555) 321-0987 ### END ###

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