Legal Practice Management

DealFlow

Never Miss, Always Deliver Excellence

DealFlow streamlines client intake and task tracking for solo attorneys and small firm paralegals drowning in administrative chaos. A single real-time dashboard surfaces deadlines and follow-ups instantly, automates reminders, and reclaims lost billable hours—unlocking seamless workflows, sharper client service, and unwavering control over every legal matter from start to finish.

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DealFlow

Product Details

Explore this AI-generated product idea in detail. Each aspect has been thoughtfully created to inspire your next venture.

Vision & Mission

Vision
To empower every small law firm to deliver flawless client service and reclaim billable hours through effortless workflow automation.
Long Term Goal
Within five years, enable 10,000 small law firms worldwide to automate 90% of administrative workflows, eliminating missed deadlines and reclaiming over 2 million billable hours annually.
Impact
Cuts missed legal deadlines by 75% and increases client follow-up rates by 60% for solo attorneys and small firm paralegals, reclaiming five billable hours per week per user and directly translating to higher client retention and more efficient, stress-free workflows.

Problem & Solution

Problem Statement
Solo attorneys and small firm paralegals waste hours juggling intake forms, deadlines, and task tracking across disjointed tools; existing practice management solutions are too complex, costly, or fail to automate repetitive administrative workflows efficiently.
Solution Overview
DealFlow unifies client intake and task tracking onto a single real-time dashboard, instantly surfacing deadlines and follow-ups. Automated reminders and status updates replace manual oversight, ensuring attorneys never miss critical actions and reclaim hours lost to administrative tedium.

Details & Audience

Description
DealFlow automates client intake and task tracking for solo attorneys and small law firm paralegals. It eliminates administrative chaos, ensuring no missed deadlines or follow-ups. Firms reclaim billable hours and deliver seamless client service. A single, real-time dashboard unifies tasks and client progress, setting DealFlow apart by giving firms instant clarity and control over every client journey.
Target Audience
Solo attorneys and small firm paralegals (30-55) overwhelmed by admin chaos, striving for seamless client workflows.
Inspiration
Watching a solo attorney scramble between sticky notes and overflowing inboxes, I saw her face fall as she realized she’d missed a crucial client deadline—again. Later, over coffee, we mapped her ideal, stress-free workflow on a napkin. That vivid moment of lost opportunity and shared frustration inspired DealFlow: a tool built to restore order, clarity, and confidence to small practices.

User Personas

Detailed profiles of the target users who would benefit most from this product.

D

Deadline Dana

- 38-year-old female solo attorney - Juris Doctor from regional law school - Manages 30 cases monthly - Annual revenue ~$120K

Background

After years at a mid-size firm, Dana opened her own practice to control her schedule and client choices. She struggled early with manual tracking before seeking automated solutions to tame her overflowing to-do list.

Needs & Pain Points

Needs

1. Real-time deadline alerts across all cases 2. Automated follow-up scheduling for client communications 3. Centralized case overview to prevent oversight

Pain Points

1. Missed filing deadlines costing billable hours 2. Spreadsheet chaos causing overlooked case tasks 3. Constant manual reminders exhausting team’s time

Psychographics

- Relentlessly detail-oriented, demands absolute deadline clarity - Values autonomy, hates micromanagement at all costs - Motivated by safeguarding client trust - Embraces tech that eliminates repetitive tasks

Channels

1. Microsoft Outlook calendar – primary scheduling 2. Mobile push notifications – instant reminders 3. LinkedIn groups – legal networking discussions 4. Email newsletters – industry insights 5. Webinars – professional development sessions

F

Follow-Up Fiona

- 30-year-old paralegal in urban law firm - Bachelor's degree in legal studies - Manages follow-ups for three attorneys - Annual salary ~$60K

Background

Started as a receptionist, then promoted to paralegal. She struggled with scattered email chains before adopting DealFlow for cohesive client tracking.

Needs & Pain Points

Needs

1. Automated client follow-up reminders 2. Centralized communication log for each case 3. Quick task delegation to attorneys

Pain Points

1. Lost emails causing delayed client responses 2. Manual status updates draining productivity 3. Overlooked document requests triggering stress

Psychographics

- Obsessed with process consistency and clarity - Thrives on clear, structured workflows - Driven to optimize team coordination - Values predictability in daily routine

Channels

1. Slack – instant internal chats 2. Outlook email – formal communication 3. DealFlow mobile – on-the-go alerts 4. LinkedIn Paralegal forums – peer support 5. Firm’s intranet – policy documents

C

Compliance Connor

- 40-year-old male operations manager - Degree in business administration - Oversees compliance for 20 attorneys - Located in Northeast metro area

Background

Worked in corporate compliance before transitioning to law firm operations. Frustrated by missed regulatory filings, he sought a system that provides audit-ready documentation.

Needs & Pain Points

Needs

1. Comprehensive compliance deadline tracking system 2. Detailed audit logs for every action 3. Automated reminders before regulatory cutoffs

Pain Points

1. Last-minute compliance scramble risking penalties 2. Disjointed tracking across multiple platforms 3. Incomplete documentation for audits

Psychographics

- Methodical planner who hates procedural gaps - Values transparency in team workflows - Motivated by reducing firm liability - Seeks continuous process improvements daily

Channels

1. Microsoft Teams – internal updates 2. DealFlow dashboard – daily oversight 3. Email digests – end-of-day summaries 4. Industry webinars – compliance insights 5. Compliance newsletters – regulatory updates

G

Growth Greg

- 45-year-old founder and managing partner - MBA and 15 years legal experience - Annual firm revenue $500K - Based in growing suburban market

Background

After expanding from solo practice to a three-partner firm, Greg confronted chaotic onboarding. He adopted DealFlow to enforce uniform intake procedures and reclaim billable capacity.

Needs & Pain Points

Needs

1. Standard client intake protocol for scaling 2. Analytics on case throughput and bottlenecks 3. Automated reminders to preserve billable hours

Pain Points

1. Inconsistent onboarding leading to client confusion 2. Hidden administrative costs reducing profits 3. Difficulty forecasting resource needs accurately

Psychographics

- Ambitious leader focused on scalable systems - Believes in data-driven decision-making - Prefers predictable, repeatable workflows - Driven by long-term profitability goals

Channels

1. LinkedIn ads – professional research 2. Industry blogs – thought leadership 3. Webinars – tool demonstrations 4. Email – direct vendor outreach 5. Conferences – networking and demos

A

Automation Alex

- 28-year-old paralegal with coding background - Bachelor's in computer science - Works at a 20-person firm - Lives in tech hub city

Background

Started career at a legal startup, blending coding and paralegal duties. Frustrated by manual data entry, he champions automation to improve accuracy and speed.

Needs & Pain Points

Needs

1. Easy-to-use API for custom integrations 2. Sandbox environment for safe testing 3. Access to detailed workflow analytics

Pain Points

1. Limited API documentation causing setup delays 2. Test environment mirroring production lacking 3. Manual data corrections after failed automations

Psychographics

- Passionate about integrating law and technology - Thrives on customizing workflows independently - Values continuous learning of new software - Driven by eliminating manual monotony

Channels

1. GitHub – code collaboration 2. Stack Overflow – technical support 3. DealFlow API docs – primary reference 4. Slack dev channels – real-time help 5. Web tutorials – self-guided learning

Product Features

Key capabilities that make this product valuable to its target users.

Radar Zoom

Allows users to focus on specific time ranges and case filters, instantly narrowing the Deadline Radar to upcoming tasks within the next 7, 14, or 30 days. By drilling into high-priority cases or particular clients, users can pinpoint critical deadlines and allocate time more effectively.

Requirements

Dynamic Time Range Filter
"As a solo attorney, I want to filter my deadlines to see only tasks due in the next 7, 14, or 30 days so that I can concentrate on immediate priorities and avoid missing critical filings."
Description

Implement a filter control that lets users instantly narrow the Deadline Radar to tasks occurring within the next 7, 14, or 30 days. This control should integrate seamlessly into the dashboard, updating the radar view in real time and providing attorneys with an at-a-glance focus on imminent deadlines. The feature enhances time management by surfacing only relevant upcoming tasks, reducing cognitive load and preventing missed deadlines.

Acceptance Criteria
Filter Dropdown Interaction
Given the user is on the Deadline Radar dashboard, When they click the time-range filter control, Then a dropdown with options \"Next 7 Days\", \"Next 14 Days\", and \"Next 30 Days\" is displayed.
Displaying 7-day Filter Results
Given the user selects \"Next 7 Days\" from the filter, When the selection is confirmed, Then only tasks with deadlines occurring within the next 7 calendar days are shown on the radar.
Displaying 14-day Filter Results
Given the user selects \"Next 14 Days\" from the filter, When the selection is confirmed, Then only tasks with deadlines occurring within the next 14 calendar days are shown on the radar.
Displaying 30-day Filter Results
Given the user selects \"Next 30 Days\" from the filter, When the selection is confirmed, Then only tasks with deadlines occurring within the next 30 calendar days are shown on the radar.
Real-time Dashboard Update on Filter Change
Given the time-range filter is changed, When the new option is selected, Then the Deadline Radar view refreshes instantly without a full page reload.
Empty State for No Upcoming Tasks
Given the user applies a time-range filter that matches no tasks, When the radar updates, Then a message \"No upcoming deadlines in this range\" is displayed.
Case Priority Filter
"As a paralegal, I want to filter my radar to only high-priority cases so that I can dedicate my attention to the most urgent client matters first."
Description

Create a filter toggle that allows users to drill into high-priority cases within the Deadline Radar. Users should be able to mark cases as high priority and then activate the filter to display only deadlines from those flagged matters. This requirement ensures that critical cases always remain front and center, supporting efficient workload planning and risk mitigation.

Acceptance Criteria
Marking a Case as High Priority
Given a list of cases in the Deadline Radar When the user clicks the “Star” icon next to a case Then the case is labeled as high priority and visually distinguished with a colored badge
Filtering to Show Only High-Priority Cases
Given at least one case is marked high priority When the user activates the “High Priority” filter toggle Then the Deadline Radar displays only those high-priority cases
Clearing the High-Priority Filter
Given the “High Priority” filter is active When the user deactivates the filter toggle Then the Deadline Radar returns to displaying all cases regardless of priority
Handling No High-Priority Cases
Given no cases are marked high priority When the user activates the “High Priority” filter Then the Deadline Radar displays a message indicating “No high-priority cases found”
Persisting Filter State After Page Reload
Given the user has activated the “High Priority” filter When the user reloads the Deadline Radar page Then the filter remains active and only high-priority cases are shown
Client-Based Filtering
"As a small firm attorney, I want to filter deadlines by client so that I can quickly review and organize tasks for a particular client’s matters."
Description

Develop a client selector enabling users to focus the Deadline Radar on tasks tied to specific clients. The selector should provide an autocomplete search or dropdown list of active clients, updating the radar view dynamically upon selection. This feature empowers users to manage individual client workloads easily and respond proactively to client-specific deadlines.

Acceptance Criteria
Selecting a Single Client
Given the Deadline Radar is displayed, when the user selects a single client from the client selector, then only tasks associated with that client are shown and all other tasks are hidden.
Using Autocomplete Search to Filter Clients
Given the client selector input is focused, when the user types at least two characters of a client’s name, then the dropdown displays matching active clients and the user can select one to update the radar view accordingly.
Clearing Client Selection
Given a client filter is active on the Deadline Radar, when the user clicks the clear filter button or deselects the chosen client, then the radar view returns to showing tasks for all clients.
Selecting Multiple Clients
Given the client selector supports multi-select, when the user selects more than one client, then the Deadline Radar displays tasks for all selected clients simultaneously and excludes tasks for unselected clients.
Handling No Matching Clients
Given the user enters a search term that matches no active clients, when the dropdown displays no results, then the user sees a 'No clients found' message and the radar view remains unchanged.
Multi-criteria Drill-down
"As a busy attorney, I want to apply time range, priority, and client filters together so that I can see a highly tailored list of upcoming deadlines that match my exact criteria."
Description

Allow users to apply multiple filters simultaneously—such as time range, priority, and client—to refine the Deadline Radar view. The system must handle combined filter logic accurately and update the dashboard in real time. This composite filtering capability provides granular control over the displayed tasks, enabling fine-tuned workload analysis and strategic planning.

Acceptance Criteria
Time Range and Priority Filter Combined
Given the user selects a 7-day time range and applies the 'High Priority' filter When the user confirms the filter selection Then the Deadline Radar updates within 1 second to display only high-priority tasks due in the next 7 days
Client and Time Range Filter Applied
Given the user selects client 'Acme Corp' and a 14-day time range When the user applies filters Then the Deadline Radar displays only tasks for 'Acme Corp' due within the next 14 days
Priority and Client Filter Interaction
Given the user filters by 'Medium Priority' and client 'Smith & Associates' When both filters are active Then the dashboard shows only medium-priority tasks for 'Smith & Associates' and no others
All Filters Combined for Granular View
Given the user selects a 30-day time range, 'Low Priority', and client 'Johnson Law' When they apply all three filters Then the Deadline Radar instantly shows only low-priority tasks for 'Johnson Law' due in the next 30 days
Clearing and Resetting Filters
Given the user has one or more filters applied When the user clicks 'Reset Filters' Then all filters are cleared and the Deadline Radar reverts to showing all upcoming tasks
View Preset Management
"As a paralegal, I want to save my frequently used filter combinations as presets so that I can switch views instantly without reconfiguring filters each time."
Description

Introduce functionality for users to save, name, and quickly switch between custom filter presets on the Radar Zoom feature. Users should be able to store combinations of time ranges and case/client filters as presets, access them from a dropdown, and delete or rename them as needed. This enhances efficiency by eliminating repetitive filter configuration and personalizing recurring workflows.

Acceptance Criteria
Save New Preset
Given a user has configured a time range and case/client filters When the user clicks “Save Preset,” inputs a unique name, and confirms Then the preset is stored in the dropdown list and is retrievable
Load Saved Preset
Given a user has saved one or more presets When the user selects a preset from the dropdown Then the Radar Zoom applies the exact time range and filters defined in that preset
Rename Existing Preset
Given a user has one or more existing presets When the user chooses “Rename” for a preset, enters a new unique name, and confirms Then the preset name updates in the dropdown without altering its filter settings
Delete Preset
Given a user has saved presets When the user selects “Delete” for a preset and confirms Then the preset is removed from the dropdown and no longer available
Prevent Duplicate Names
Given a user attempts to save or rename a preset with a name that matches an existing preset When the user confirms the action Then an error message is displayed, and the action is rejected until a unique name is provided

Heatwave View

Transforms the calendar into a color-coded heatmap that visualizes the density of deadlines per day. Users can spot peak workload periods at a glance, enabling proactive resource planning and preventing last-minute bottlenecks.

Requirements

Heatwave Data Aggregation Engine
"As a paralegal, I want to see an accurate count of deadlines per day so that I can quickly gauge my upcoming workload."
Description

Implement a backend engine that extracts deadline data from the calendar, groups events by day, and calculates daily workload density metrics. Ensure data accuracy, real-time updates, and seamless integration with the existing dashboard API.

Acceptance Criteria
Daily Event Extraction Scenario
Given the user’s calendar contains multiple deadline events across various days, when the aggregation engine runs at midnight UTC, then it retrieves and groups all events by their scheduled date without omissions.
Workload Density Calculation Scenario
Given a grouped list of daily events, when the engine processes the data, then it calculates a workload density metric per day that matches the formula (number of events) × (priority weight) and stores the result.
Real-Time Update Propagation Scenario
Given a new deadline event is created or updated, when the event is saved to the calendar system, then the aggregation engine updates the daily density metric and pushes the change to the dashboard API within 5 seconds.
API Integration Scenario
Given a dashboard API request for heatwave data for a specified date range, when the request is received, then the engine responds with a JSON payload containing accurate date keys and corresponding density metrics, and the response status is 200.
Data Accuracy Validation Scenario
Given an existing deadline event is deleted or rescheduled, when the aggregation engine detects the change, then the daily workload density metrics are recalculated to reflect the removal or new date of the event.
Color-Gradient Configuration
"As a solo attorney, I want to adjust the heatmap colors to my preference so that I can easily interpret workload intensity."
Description

Provide a settings panel for users to customize the color spectrum mapping to workload densities. Include default presets, color contrast validation for accessibility, and real-time preview within the calendar heatmap.

Acceptance Criteria
Selecting Default Preset
Given the user opens the Color-Gradient Configuration panel When the user selects a default preset from the dropdown Then the heatmap immediately updates to show the preset’s color spectrum
Custom Color Range Definition
Given the user defines custom start and end colors for the gradient When the user saves the custom range Then the calendar heatmap applies the new gradient across workload densities
Accessibility Contrast Verification
Given the user selects or customizes colors When the user clicks the 'Validate Contrast' button Then the system verifies color contrast meets WCAG AA standards and displays pass/fail feedback
Live Preview Update
Given the user adjusts color stops in the configuration panel When the user moves a color stop slider Then the heatmap preview area reflects color changes in real time without page reload
Reset to Default Spectrum
Given the user has applied custom or preset configurations When the user clicks 'Reset to Default' Then all settings revert to the system default gradient and the preview updates accordingly
Interactive Day Tooltips
"As a user, I want to hover over a day and see the specific tasks due so that I can plan my priorities without leaving the calendar view."
Description

Enable interactive tooltips that appear on hover or tap, showing a breakdown of deadlines, case names, and times for each day. Ensure tooltips load instantly and display clear, concise information without cluttering the UI.

Acceptance Criteria
Hovering Over a High-Density Workload Day
Given the user hovers over a calendar day containing three or more deadlines, When the cursor remains over the cell for 200ms, Then a tooltip appears showing each deadline’s case name and time, sorted chronologically, and the tooltip renders within 300ms without overlapping adjacent cells.
Tapping on a Day Cell in Mobile View
Given a user views the calendar on a touch device, When they tap a day cell once, Then the tooltip opens centered above the cell displaying all deadlines’ case names and times, and closes when tapping outside the tooltip.
Interacting with a Day that Has No Deadlines
Given a user hovers or taps on a calendar day with zero deadlines, When the tooltip triggers, Then it displays a centered message “No deadlines scheduled” with no empty list elements.
Handling Tooltip Content Overflow
Given a day contains more than ten deadlines, When the tooltip opens, Then it shows the first ten deadlines with case names and times and a “+n more” link that expands inline to reveal the remaining items without reloading the page.
Ensuring Tooltip UI Does Not Obscure Adjacent Days
Given the tooltip would extend beyond the calendar grid boundaries, When triggered, Then it repositions to remain fully within the viewport and never covers other day cells.
Workload Threshold Alerts
"As a firm manager, I want to receive alerts when my team’s workload is too high so that I can redistribute tasks proactively."
Description

Introduce configurable alerts that notify users when daily or weekly workloads exceed predetermined thresholds. Support email, in-app, and SMS notifications, with options to adjust thresholds per user or case type.

Acceptance Criteria
Daily Workload Threshold Exceeded Notification Scenario
Given a user has configured a daily workload threshold of 5 deadlines When at 18:00 local time the count of deadlines scheduled for the next day exceeds 5 Then the system sends a notification via email, in-app, and SMS according to the user’s selected preferences
Weekly Workload Threshold Exceeded Notification Scenario
Given a user has configured a weekly workload threshold of 20 deadlines When on Sunday at 17:00 local time the count of deadlines in the upcoming week (Monday–Sunday) exceeds 20 Then the system sends a consolidated notification via each selected channel
Threshold Adjustment Per User Scenario
Given an admin user navigates to the user settings page When they update the daily threshold value for a specific user and save changes Then the system persists the new threshold and applies it to subsequent workload calculations
Threshold Adjustment Per Case Type Scenario
Given a user configures a daily threshold of 3 deadlines for a specific case type When multiple deadlines of that case type are added Then the system calculates and triggers a separate alert if the count for that case type exceeds 3
Alert Delivery Method Verification Scenario
Given a user has selected only email as the notification method When a workload threshold breach occurs Then the system sends a single email alert and does not send in-app or SMS notifications
Responsive Calendar Rendering
"As a user on any device, I want the heatmap calendar to display properly and perform smoothly so that I can access workload insights anytime, anywhere."
Description

Optimize the calendar heatmap to render correctly across devices and screen sizes. Implement adaptive layouts, dynamic scaling of heatmap cells, and performance enhancements to maintain smooth scrolling and interactions.

Acceptance Criteria
Mobile Portrait Layout
Given a user opens the calendar on a mobile device in portrait mode with a 375px screen width, when the heatmap renders, then each cell is at least 30px wide, rows align correctly, and no cells overlap or truncate.
Desktop Wide Screen Layout
Given a user views the calendar on a desktop browser with a width of 1200px or more, when the heatmap renders, then cell sizes dynamically scale to fill the viewport, maintaining uniform spacing and grid alignment without horizontal scrolling.
Tablet Landscape Layout
Given a user accesses the calendar on a tablet in landscape orientation at 768px width, when the heatmap displays, then cells maintain a minimum height and width of 40px, and the grid adjusts to show complete weeks without cropping.
Orientation Change Handling
Given a user rotates their device between portrait and landscape, when the orientation change event occurs, then the calendar heatmap re-renders within 200ms, preserving cell scaling and layout integrity without visible flicker.
Heatmap Performance Under High Load
Given the calendar has 100 or more deadline entries loaded, when the user scrolls vertically or horizontally, then the heatmap maintains a minimum frame rate of 30fps and no input lag exceeds 100ms.

Alert Architect

Empowers users to create custom alert rules based on days remaining, case tags, client priority, or deadline type. Tailored notifications ensure attorneys and paralegals receive timely reminders aligned with their unique workflows and risk thresholds.

Requirements

Custom Rule Builder
"As an attorney, I want to build custom alert rules combining multiple criteria so that I receive notifications that match my specific case priorities and deadlines."
Description

A drag-and-drop interface enabling users to define custom alert rules based on combinations of days remaining, case tags, client priority levels, and deadline types. This feature includes real-time validation of rule conditions, intuitive UI elements for adding, editing, and removing criteria, and seamless integration with existing case metadata. Benefits include empowering users to tailor alerts precisely to their workflows, reducing manual monitoring, and minimizing missed deadlines.

Acceptance Criteria
Creating a New Custom Alert Rule
Given the user opens the Custom Rule Builder, When the user drags the 'Days Remaining' tile into the rule canvas, sets the value to '≤5 days', selects 'Case Tag' equals 'High Priority', and assigns 'Deadline Type' to 'Statute of Limitations', Then the rule preview updates in real-time to reflect the combined conditions.
Editing an Existing Alert Rule Criterion
Given the user selects an existing rule in the rule list, When the user changes the 'Client Priority' from 'Medium' to 'High' and clicks 'Update', Then the updated rule is saved and reflected immediately in both the rule list and live preview.
Real-Time Validation of Invalid Rule Configurations
Given the user attempts to set conflicting criteria (e.g., 'Days Remaining' > '30' and 'Days Remaining' < '10'), When the rule conditions are invalid, Then an error message is displayed preventing save until conflicts are resolved.
Removing a Criterion from a Custom Alert Rule
Given the user has an existing rule with multiple criteria, When the user clicks the delete icon on a specific criterion, Then the criterion is removed from the rule canvas and the preview updates accordingly.
Saving and Activating a Custom Alert Rule
Given the user finalizes all criteria, When the user clicks 'Save Rule' and confirms activation, Then the new rule appears in the Active Alerts list, and notifications are queued based on the defined conditions.
Scheduled Notification Delivery
"As a paralegal, I want to receive my alerts in a daily digest each morning so that I can plan my tasks for the day efficiently."
Description

Allows users to schedule alert notifications at preferred times or intervals (e.g., daily summary, hours-before deadline, end-of-day digest). The system should support timezone-aware delivery, customizable timing presets, and options for email, in-app, or SMS channels. This functionality ensures that users receive alerts when they are most actionable, improving responsiveness and time management.

Acceptance Criteria
Daily Summary Delivery
Given a user has enabled daily summary notifications and selected a delivery time in their profile When the system clock in the user’s timezone reaches the selected time Then the system sends a consolidated summary of all pending alerts via the user’s chosen channel within five minutes
Hours-Before Deadline Alert
Given a user configures an alert to trigger N hours before a deadline When the system time equals the deadline minus N hours in the case’s timezone Then the system dispatches the alert via the selected channel within two minutes
End-of-Day Digest in User Timezone
Given a user opts in for end-of-day digests and specifies their local timezone When the system end-of-day occurs at 23:59 in the user’s timezone Then the system delivers a digest summarizing that day’s alerts and tasks via the chosen notification channel by 00:05
Multichannel Notification Options
Given a user selects multiple channels (email, in-app, SMS) for a single alert rule When the alert triggers Then the system sends the notification through all selected channels and logs a success status for each within three minutes
Custom Timing Preset Selection
Given a user creates and saves a custom timing preset (e.g., “Business hours digest” at 09:00 on weekdays) When the preset is applied to an alert rule Then the system correctly schedules and sends notifications according to the preset schedule and excludes non-business hours by default
Multi-Criteria Alert Filters
"As an attorney, I want to filter alerts by client priority and upcoming deadlines so that I can focus on high-risk matters first."
Description

Implement advanced filtering capabilities allowing users to refine alert lists by case tag, client priority, deadline type, and date range. The filters should support combinatorial logic (AND/OR), saving of filter templates, and quick toggles for common views. This requirement enhances the user’s ability to manage and act upon large volumes of alerts without being overwhelmed.

Acceptance Criteria
Filtering Alerts by Single Criterion
Given the user is on the Alert Architect page When the user sets the Case Tag filter to "High Priority" and clicks Apply Then only alerts tagged "High Priority" are displayed in the list And the total number of displayed alerts matches the expected count in the database
Combining Multiple Filters with AND Logic
Given the user is on the Alert Architect page When the user sets the Client Priority filter to "A-Clients" AND the Deadline Type filter to "Filing Deadline" and clicks Apply Then only alerts meeting both criteria are displayed And each displayed alert shows Client Priority "A-Clients" and Deadline Type "Filing Deadline"
Combining Multiple Filters with OR Logic
Given the user is on the Alert Architect page When the user sets the Case Tag filter to "Urgent" OR the Date Range filter to alerts due within the next 7 days and clicks Apply Then alerts matching either condition are displayed And no alerts outside these conditions appear
Saving and Applying Filter Templates
Given the user has applied a combination of filters When the user clicks Save as Template and enters "Upcoming Filings" as the template name Then the template is saved and appears in the Templates dropdown And selecting "Upcoming Filings" applies the same filters to the alert list
Quick Toggle for Common Views
Given the user is on the Alert Architect page When the user clicks the Quick Toggle for "Today’s Deadlines" Then the filter panel resets to show only alerts due today And the alert list updates immediately to reflect today’s deadlines
Alert Preview and Testing
"As a paralegal, I want to test my alert rule with sample data so that I can ensure it triggers correctly before using it in production."
Description

Provides a sandbox environment for users to preview and test their alert rules before activation. It should simulate real-case data, display sample notifications, and flag potential configuration issues. This feature minimizes the risk of misconfigured alerts and builds user confidence in their custom rules.

Acceptance Criteria
Sandbox Environment Initialization
Given a user opens the alert preview sandbox, when the sandbox loads, then the environment initializes within 2 seconds displaying placeholder data and available rule settings.
Simulation of Real-Case Data
Given a valid alert rule is selected, when the user runs the simulation, then the system populates the sandbox with at least five case records matching rule parameters drawn from anonymized sample data.
Sample Notification Display
Given simulated data is generated, when the user views notifications, then the system displays sample alerts that include correct case identifiers, deadline dates, and client names formatted as in production.
Configuration Issue Detection
Given an alert rule with missing or conflicting parameters, when the user executes a preview, then the system highlights each configuration issue, provides descriptive error messages, and prevents activation until resolved.
User Feedback Capture
Given the user completes a preview session, when they close the sandbox, then the system prompts for feedback and records user input on rule accuracy and clarity for analysis.
Alert Analytics Dashboard
"As a firm manager, I want to view metrics on alert acknowledgments so that I can assess my team’s responsiveness to deadlines and follow-ups."
Description

A dedicated dashboard presenting metrics on alert rule performance, including number of alerts triggered, acknowledgment rates, and average response times. Users can drill down by rule, case type, or time period and export reports. This analytics capability helps teams optimize their alert configurations and demonstrate compliance with client service SLAs.

Acceptance Criteria
Overall Alert Performance Overview
Given the user is on the Alert Analytics Dashboard When they select a date range Then the dashboard displays total alerts triggered, acknowledgment rate, and average response time for that period
Alert Rule Drilldown Filtering
Given the user views the analytics dashboard When they filter by a specific alert rule Then the metrics update to show alerts triggered, acknowledgment rate, and average response time for the selected rule
Case Type Analysis
Given the user selects a case type filter When the filter is applied Then the dashboard updates metrics to reflect only alerts associated with the chosen case type
Time Period Report Export
Given the user has configured desired filters and date range When they click export Then a CSV report is generated containing alert rule, case type, timestamp, acknowledgment status, and response time for each alert, and the download starts within 5 seconds
SLA Compliance Demonstration
Given the user views the SLA compliance section When they select a client service SLA Then the dashboard displays the percentage of alerts responded to within SLA thresholds and highlights any breaches

Team Pulse

Displays a breakdown of upcoming deadlines assigned to each team member, revealing individual workloads and potential overloads. Managers can quickly rebalance tasks, optimize staffing, and ensure no team member is overwhelmed.

Requirements

Member Workload Overview
"As a team manager, I want to view each member’s pending deadlines and active tasks in one overview so that I can ensure workloads are balanced and no one becomes overburdened."
Description

Provide an at-a-glance summary of each team member's upcoming deadlines and active tasks, allowing managers to quickly assess workloads across the team. This overview integrates with the main dashboard and pulls real-time data from case and task records, highlighting potential overloads and underutilization. By aggregating deadlines by assignee and presenting them in an easy-to-scan list, managers can identify bottlenecks early and redistribute tasks to maintain balanced productivity.

Acceptance Criteria
Dashboard Workload Overview Display
Given a manager navigates to the main dashboard When the dashboard loads Then an easy-to-scan list displays each team member alongside their count of upcoming deadlines and active tasks sorted by soonest deadline
Highlight Overloaded Team Member
Given a team member has more than 5 deadlines within the next 7 days When the workload overview is rendered Then that team member’s entry is visually highlighted in red to indicate potential overload
Identify Underutilized Team Member
Given a team member has zero active tasks or deadlines scheduled for the next 7 days When the manager views the overview Then that team member’s entry is shaded green to signal underutilization
Real-time Data Update
Given any task’s assignment or deadline is created or modified in the system When the change is saved Then the workload overview reflects the update within 5 seconds without requiring a page refresh
Task Reassignment Functionality
Given a manager selects an overloaded team member’s task and reassigns it to an underutilized member When the reassignment is confirmed Then the task count and deadline list update immediately for both members to reflect the new allocation
Task Load Alerts
"As a team manager, I want to receive notifications when a team member’s workload exceeds safe limits so that I can reassign tasks promptly and prevent overload."
Description

Implement automated alerts that notify managers when an individual's task count or deadline density exceeds predefined thresholds. These alerts should appear in the dashboard and be optionally sent via email or in-app notification. By proactively flagging overload situations, managers can respond before work quality suffers and deadlines are missed, maintaining consistent service levels and preventing burnout.

Acceptance Criteria
Threshold Breach Detection
Given a manager-defined threshold of N tasks per week, when a team member’s active or upcoming tasks exceed N, then the system logs an overload alert event.
Dashboard Alert Presentation
Given an existing overload alert, when a manager opens the Team Pulse dashboard, then the system displays a red warning icon and hover tooltip with overload details next to the affected team member.
Email Notification Dispatch
Given an overload alert and the manager’s email notifications enabled, when the alert is generated, then the system emails the manager within one minute with the team member’s name, task count, and threshold breach details.
In-App Notification Receipt
Given an overload alert and the manager’s in-app notifications enabled, when the alert is generated, then the manager receives a real-time in-app popup notification with overload details within ten seconds.
Threshold Update Enforcement
Given a manager updates an overload threshold value in settings, when the manager saves the new threshold, then all subsequent task load calculations use the updated value immediately.
Load Balancing Assistant
"As a team manager, I want system-generated recommendations for redistributing tasks so that I can optimize staffing without manually reviewing each case."
Description

Introduce an interactive tool that suggests task reassignment options based on current workloads, skill sets, and availability. The assistant analyzes open deadlines and assigns tasks to members with capacity, allowing managers to drag and drop assignments directly from the suggestions panel. This feature reduces manual overhead and ensures equitable distribution of work.

Acceptance Criteria
Suggestion Panel Access
Given a manager is on the Team Pulse dashboard When the manager clicks the 'Load Balancing Assistant' button Then a suggestions panel opens within 2 seconds displaying recommended assignments sorted by least workload
Skillset-Based Filtering
Given the suggestions panel is open and tasks are displayed When the manager selects a skillset filter (e.g., 'Contract Law') Then only tasks matching that skillset and available team members are suggested, and the list updates within 1 second
Drag-and-Drop Assignment
Given suggestions are listed When the manager drags a suggestion onto a team member's name Then the task assignment updates immediately in the dashboard, and the new workload totals adjust accordingly
Automatic Availability Check
Given a team member is at capacity When the manager attempts to assign an additional task Then the system prevents the action and displays a tooltip indicating the member is at maximum capacity
Confirmation of Reassignment
Given a task is reassigned via the assistant When the reassignment occurs Then the system displays a confirmation message 'Task successfully reassigned to [Team Member]' and logs the change in the activity history
Deadline Heatmap
"As a team manager, I want to see a calendar-based heatmap of upcoming deadlines so that I can quickly identify peak workload periods and plan staffing accordingly."
Description

Visualize the distribution of team deadlines on a calendar heatmap, color-coded by intensity of workload. Darker colors represent heavier concentrations of deadlines, enabling managers to spot busy periods at a glance. The heatmap filters by individual or the entire team, integrates with calendar exports, and supports date-range selection for planning resource allocation.

Acceptance Criteria
Individual Workload Heatmap View
Given a manager is viewing the heatmap and selects an individual user filter, When the calendar loads, Then only the selected user's deadlines appear, and the color intensity for each date cell matches the number of deadlines according to the legend.
Team Heatmap Aggregation
Given a manager toggles to the team view, When the heatmap renders, Then all team members' deadlines are aggregated per day, and the color intensity represents the total count of deadlines correctly.
Date Range Selection
Given a manager sets a start and end date for review, When the date range is applied, Then the heatmap displays only deadlines within the selected range and disables dates outside the range.
Color Intensity Legend Accuracy
Given the heatmap with various color intensities, When the manager reviews the legend, Then each color intensity accurately corresponds to the defined threshold of deadlines per day as specified in the documentation.
Calendar Export Integration
Given a manager chooses to export the heatmap data, When the export is initiated, Then a calendar file (e.g., iCal or CSV) is downloaded that includes all filtered deadlines with correct dates, times, and associated task details.
Custom Threshold Settings
"As a team manager, I want to set custom workload limits for each role so that alerts and recommendations align with individual capabilities and team policies."
Description

Allow managers to configure personalized workload thresholds and alert criteria per team member or role. Settings include maximum active tasks, deadline per week limits, and notification preferences. By tailoring thresholds to individual capacities and role requirements, the system can provide more accurate and relevant workload monitoring.

Acceptance Criteria
Individual Task Threshold Configuration
Given a manager is on the Custom Threshold Settings page for a team member, When they input a maximum active tasks value of 15 and click Save, Then the system stores and displays the updated threshold without errors.
Role-Based Weekly Deadline Limit Update
Given a manager selects the Paralegal role in threshold settings, When they set the weekly deadlines limit to 20 and confirm changes, Then all Paralegal users should inherit the 20-deadline limit and see it reflected in their Dashboard.
Notification Preference Setting
Given threshold values are set, When a team member exceeds their configured maximum active tasks or weekly deadlines, Then the system sends an email and in-app notification to the manager according to their selected preferences within one hour.
Threshold Persistence Across Sessions
Given a manager saves custom thresholds and logs out, When the manager logs back in and navigates to Custom Threshold Settings, Then all previously configured thresholds should persist and match the manager's last saved values.
Default Threshold Reset
Given custom thresholds have been modified, When the manager clicks Reset to Default and confirms, Then all threshold values revert to the system defaults and a confirmation message displays.

Digest Dispatch

Sends automated daily or weekly summary reports via email or in-app notification, highlighting top imminent deadlines, overdue items, and high-risk cases. Keeps users informed without requiring constant dashboard monitoring.

Requirements

Configurable Dispatch Schedule
"As a small firm paralegal, I want to configure the digest dispatch schedule so that I receive summaries at times that align with my workday routine."
Description

Allows users to set daily or weekly schedules for the Digest Dispatch, specifying delivery time and frequency. Integrates with the system scheduler and respects user time zones, ensuring automated reports arrive at preferred intervals. Enhances workflow flexibility by aligning dispatch timing with individual or firm routines.

Acceptance Criteria
Daily Dispatch Configuration
Given a user selects daily frequency and sets delivery time to 08:00 in their account timezone, When the user saves the configuration, Then the system schedules the digest to dispatch daily at 08:00 local time and sends the first digest on the next occurrence.
Weekly Dispatch Configuration
Given a user selects weekly frequency and chooses ‘Wednesday’ at 17:30 in their account timezone, When the user saves the configuration, Then the system schedules the digest to dispatch every Wednesday at 17:30 local time.
Time Zone Change Handling
Given a user has an existing dispatch schedule at 09:00 in timezone UTC-5, When the user updates their account timezone to UTC+1 and saves, Then the next digest dispatch time adjusts to 09:00 in UTC+1 without sending duplicate or skipped reports.
Invalid Schedule Validation
Given a user attempts to save a dispatch schedule without selecting a valid frequency or delivery time, When the user clicks save, Then the system displays a validation error message and prevents the configuration from being saved.
Daylight Saving Time Adjustment
Given a user has a dispatch scheduled at 07:00 local time, When the region observes daylight saving time changes, Then the system automatically adjusts the scheduled dispatch to 07:00 local time before and after the DST transition without manual intervention.
Dynamic Report Composition
"As a solo attorney, I want the digest to include only pertinent deadlines and risks so that I can focus on urgent matters without sifting through irrelevant data."
Description

Generates digest content dynamically by aggregating top imminent deadlines, overdue items, and high-risk cases from the live task tracking database. Produces concise, actionable summaries tailored to user needs, reducing information overload and improving task prioritization.

Acceptance Criteria
Daily Email Digest Generation
Given a user has enabled Digest Dispatch and set report frequency to Daily When the scheduled daily dispatch time is reached Then system aggregates tasks with deadlines in next 24 hours, overdue items, and tasks flagged high-risk And generates an email listing up to 5 items per category sorted by soonest deadline or highest risk
Weekly In-App Notification Dispatch
Given a user has enabled Digest Dispatch and set report frequency to Weekly When the weekly notification schedule trigger occurs Then system retrieves tasks with deadlines in the coming week, tasks overdue, and high-risk cases And displays an in-app notification summary containing up to 7 items per category ordered by priority
High-Risk Case Filtering
Given the task tracking database contains cases marked with risk levels When composing the digest Then system includes only cases with risk level above the user’s high-risk threshold setting And omits cases below that threshold
Overdue Item Prioritization
Given there are tasks overdue by one or more days When generating the digest Then system lists overdue tasks before imminent deadlines and high-risk cases And highlights tasks overdue by more than 3 days
Custom Report Preferences Application
Given a user has configured custom preferences for maximum items per category and risk threshold When dispatching a digest Then system respects the user’s settings for item limits and risk filters And does not include more items per category than the user-defined limit
Multi-Channel Delivery
"As a busy attorney on-the-go, I want to receive digests via email and in-app notifications so that I never miss critical updates regardless of where I am."
Description

Enables sending digest summaries via both email and in-app notifications. Integrates with email service providers and the platform’s notification framework to ensure reliable, timely delivery. Offers users choice of delivery channel to improve accessibility across devices and contexts.

Acceptance Criteria
User selects email as delivery channel
Given a user has enabled email delivery and a daily digest is scheduled at 7 AM, when the scheduled time arrives, then the system sends the digest email to the user's registered email address containing the top imminent deadlines, overdue items, and high-risk cases.
User selects in-app notification as delivery channel
Given a user has enabled in-app notifications and a weekly digest is scheduled on Monday at 9 AM, when the scheduled time arrives, then the system generates and displays the digest in the app’s notification center with the correct summary content.
User toggles delivery channels
Given a user updates their delivery preferences to disable email and enable in-app notifications, when the user saves their settings, then subsequent digests are sent only via in-app notifications and no email digests are dispatched.
Email delivery failure handling
Given the email service provider returns a failure status for a digest email, when the failure occurs, then the system retries delivery up to three times at five-minute intervals, logs each attempt, and sends an in-app alert to the user if all retries fail.
Cross-device accessibility of in-app notifications
Given a user receives a digest via in-app notification on one device, when the user logs into the application on another device, then the same notification appears in the notification center with the original timestamp and content, marked as unread.
High-Risk Case Prioritization
"As a paralegal, I want high-risk cases highlighted in the digest so that I can address them first and prevent adverse outcomes."
Description

Automatically identifies and flags cases that meet high-risk criteria—such as approaching court dates or expiring statutes of limitations—and highlights them prominently in the digest. Helps users immediately recognize and act on the most critical items, reducing chances of missed deadlines.

Acceptance Criteria
Approaching Court Date Flagging
Given a case has a court date within 7 days, when the digest is generated, then the case is flagged as high-risk and appears in the top section of the report.
Expiring Statute of Limitations Alert
Given a case’s statute of limitations expires within 14 days, when the weekly summary is dispatched, then the case is highlighted with an urgent marker in the digest.
Overdue Task Highlighting
Given a task is overdue by more than 24 hours, when the daily digest runs, then the task is listed under high-risk items with a red indicator and count of days overdue.
New High-Risk Case Identification
Given a new case meeting high-risk criteria is added, when the next summary is sent, then the case is included in the high-risk section with correct case name and risk reason.
Priority Sorting in Digest
Given multiple high-risk cases exist, when the digest compiles them, then cases are sorted by risk proximity (soonest deadline first) and listed in descending order.
User Notification Preferences
"As a user, I want to customize my notification preferences so that the digest aligns with my specific needs and avoids unwanted noise."
Description

Provides an interface for users to customize notification preferences, including selecting delivery channels, adjusting content filters, and setting alert thresholds. Stores preferences in the user profile, ensuring each digest matches individual workflows and reduces unwanted notifications.

Acceptance Criteria
Channel Selection Interface
Given the user navigates to the notification preferences page When they select email and in-app as delivery channels Then their selections are saved and reflected in the digest dispatch settings
Content Filter Options
Given the user configures content filters to include only high-risk cases and exclude overdue items When the digest runs Then the summary includes only high-risk cases and omits overdue items
Alert Threshold Configuration
Given the user sets the alert threshold to 48 hours When a deadline approaches within 48 hours Then the digest includes that deadline; and if beyond 48 hours, it is excluded
Preference Persistence Across Sessions
Given the user logs out or reloads the application When they return to the notification preferences page Then their previously saved delivery channels, filters, and thresholds are automatically loaded
Invalid Preference Handling
Given the user enters an unsupported delivery channel or invalid threshold value When they attempt to save preferences Then the system displays a validation error and does not save the invalid preferences
Dispatch Delivery Monitoring
"As an admin, I want to monitor delivery failures of digest reports so that I can address issues and ensure users receive their summaries consistently."
Description

Tracks the success or failure of each digest dispatch, logging delivery statuses and automatically retrying failed attempts. Generates alerts for administrators on repeated failures and provides a dashboard for viewing dispatch metrics. Ensures reliability and transparency of the notification system.

Acceptance Criteria
Logging Dispatch Outcomes
Given a digest dispatch is attempted When the email or in-app notification API responds Then the system logs the dispatch ID, timestamp, recipient, success or failure status, and error code if any
Automated Retry for Failed Dispatch
Given a dispatch attempt fails When the failure is detected Then the system automatically retries dispatch up to 3 times at 5-minute intervals
Administrator Alerts for Repeated Failures
Given a digest dispatch fails more than 3 times within 24 hours When the threshold is reached Then the system sends an alert email and in-app notification to the administrator within 5 minutes
Dashboard Display of Dispatch Metrics
Given an administrator views the dispatch monitoring dashboard When the page loads Then the dashboard displays total dispatch attempts, successful deliveries, failures, and retries for selectable time ranges
Accurate Delivery Status Reporting
Given a dispatch record exists When the administrator queries the record Then the delivery status shown matches the actual response from the email or in-app API
Trend Reporting of Dispatch Failures
Given an administrator selects a historical view When a time range of at least 7 days is chosen Then the dashboard displays a trend chart of daily dispatch failures and success rates

Predictive Pulse

Leverages AI-driven forecasting to predict surges in deadlines based on historical case intake and upcoming court schedules. Provides early warnings of potential deadline congestion, enabling teams to plan staffing and workflows ahead of time.

Requirements

Data Ingestion & Normalization
"As a data administrator, I want to ingest and normalize diverse data sources so that the predictive engine has accurate and consistent data for analysis."
Description

Aggregate and normalize historical case intake data and court schedule information from multiple sources into a unified schema. This includes developing connectors to existing case management systems, parsing unstructured data, handling data inconsistencies, and ensuring data quality. The normalized dataset will serve as the foundation for reliable predictive analytics and seamless integration with the predictive engine.

Acceptance Criteria
Connector Integration Verification
Given the connector is configured with valid credentials and endpoints When the ingestion process is executed Then all available historical case intake and court schedule records are fetched from the source system without errors And the number of records in the staging area matches the source system total
Unstructured Data Parsing Accuracy
Given unstructured data files (PDFs, emails, scanned documents) are provided to the ingestion pipeline When the parsing module processes these files Then the system extracts the required fields (case ID, client name, filing date, court details) with at least 95% accuracy And logs any fields it cannot parse for manual review
Data Inconsistency Detection and Resolution
Given the aggregated dataset contains duplicate or conflicting records When the validation service runs Then duplicates are identified and consolidated according to defined business rules And records with missing mandatory fields are flagged and a remediation report is generated
Unified Schema Normalization Compliance
Given raw intake and schedule data of varying formats When the normalization engine is applied Then all records adhere to the predefined unified schema And date/time fields are standardized to ISO 8601 format
Post-Normalization Data Quality Assurance
Given the normalization process is complete When the data quality checks are performed Then the dataset achieves at least 98% on defined quality metrics for completeness and accuracy And any records falling below thresholds are flagged for correction
Predictive Modeling Engine
"As a practice manager, I want the system to forecast deadline surges so that I can anticipate workload spikes and allocate resources effectively."
Description

Develop and deploy an AI-driven modeling engine that analyzes normalized historical data to forecast upcoming surges in legal deadlines. The engine will employ machine learning techniques such as time series forecasting and classification to predict periods of high workload, generating probability scores for each time window. It will include retraining mechanisms to incorporate new case data over time.

Acceptance Criteria
Data Normalization Accuracy
Given historical case intake data is imported, when the normalization process runs, then all date fields are converted to ISO 8601 format and missing values are handled according to predefined rules with ≥99% completeness rate.
Forecast Generation Performance
Given a user requests a 30-day forecast, when the predictive engine processes the request, then a forecast with probability scores for each deadline window is generated within 60 seconds.
Forecast Accuracy Validation
Given the past 3 months of forecasted workload, when actual deadlines occur, then the engine's forecasts match actual surges within a 10% margin of error at least 85% of the time.
Automated Model Retraining
Given new case data is added weekly, when the retraining schedule triggers, then the model retrains without errors and the new model's performance on a holdout set does not degrade by more than 5%.
Probability Score Visualization
Given a generated forecast, when the user views the dashboard, then each time window displays a probability score between 0% and 100% and is color-coded according to predefined risk thresholds.
Alert & Notification Module
"As an attorney, I want to receive alerts when deadline congestion is predicted so that I can adjust my schedule and avoid missed deadlines."
Description

Implement a notification system that issues early warnings of predicted deadline surges via email, in-app alerts, and SMS based on user preferences. Users can configure thresholds for alert triggers, choose notification channels, and define notification frequency. The module will ensure timely and actionable alerts to prevent deadline congestion.

Acceptance Criteria
Threshold Configuration Save and Validation
Given the user accesses the Alert & Notification settings page When the user sets a deadline surge threshold (e.g., 5 cases over 3 days) Then the system validates the input, saves the threshold configuration, and displays a confirmation message within 2 seconds
Notification Channel Selection Persistence
Given the user selects Email and SMS as preferred notification channels When the user saves their notification preferences Then the system persists the channel selections and ensures future alerts are delivered via both channels
Notification Frequency Setup
Given the user configures notification frequency to “Once per day” at a specified time When the user saves the frequency setting Then the system schedules alerts to be sent once per day at the specified local time and prevents additional alerts until the next scheduled interval
Email Alert Delivery on Threshold Breach
Given the predictive engine forecasts a threshold breach (e.g., surge of 5 deadlines in 3 days) When the breach condition is detected Then the system sends an email alert within 1 minute containing the list of affected cases, due dates, and actionable links
In-App Alert Display on Dashboard
Given a threshold breach has occurred When the user logs into their DealFlow dashboard Then an in-app alert banner appears at the top of the dashboard with warning details and a dismiss button
SMS Alert Delivery on Threshold Breach
Given the threshold breach is detected and SMS notifications are enabled When the system triggers the alert Then an SMS message with a concise summary of the breach is delivered within 2 minutes to the user’s registered mobile number
Forecast Visualization Dashboard
"As a small firm paralegal, I want to see a visual forecast of deadline congestion so that I can quickly identify when the team will be busiest."
Description

Create an interactive dashboard that visualizes predicted deadline surges on a timeline view, heatmap, and calendar integration. The dashboard will allow users to filter by case type, team, and time period, providing drill-down capabilities to view underlying data. Visual cues such as color-coding and trend lines will highlight high-risk periods for proactive planning.

Acceptance Criteria
Default Timeline View Rendering
Given the user navigates to the Forecast Visualization Dashboard When there is at least one predicted deadline surge within the next 30 days Then the timeline view displays a graphical representation with markers positioned accurately on their respective dates
Heatmap High-Risk Period Highlighting
Given the user opens the heatmap view When weekly surge risk levels are calculated Then each week cell is color-coded according to predefined risk thresholds and matches the legend displayed
Calendar Integration and Sync
Given the user enables calendar integration When the user selects “Sync to Calendar” Then all predicted surge events for the selected period are added or updated in the user’s external calendar within 60 seconds
Filter By Case Type and Team
Given the user applies filters for a specific case type and team When filters are selected Then the dashboard’s timeline, heatmap, and calendar views update to display only events matching those filters
Drill-Down to Underlying Data
Given the user clicks on a heatmap cell or timeline marker When the drill-down action is triggered Then a detailed table of underlying case data (including case name, date, and surge score) is displayed and is exportable to CSV
Workflow Adjustment Recommendations
"As a team lead, I want actionable recommendations for adjusting workflows so that I can minimize bottlenecks and maintain service quality during peak periods."
Description

Provide AI-generated recommendations for staffing adjustments, task reallocation, and timeline shifts based on predicted surges. Recommendations will consider team capacity, attorney specialties, and historical performance data to optimize workload distribution. Users can review and accept suggestions directly from the dashboard for immediate workflow adjustments.

Acceptance Criteria
Sudden Increase in Upcoming Court Deadlines
Given the system forecasts a 30% increase in deadlines next week, when generating recommendations, then it suggests reallocating tasks or adding resources so that total available capacity meets or exceeds predicted workload.
Overloaded Paralegal Availability
Given a paralegal's scheduled hours are at capacity, when generating staffing recommendations, then the system does not assign additional tasks to that paralegal and suggests alternative team members with available capacity.
Attorney Specialty Mismatch
Given a recommendation reallocates a task requiring estate planning expertise, when evaluating team specialties, then the system only suggests attorneys whose specialty matches the task requirement.
User Reviews and Accepts Recommendation
Given a recommendation is displayed on the dashboard, when the user clicks 'Accept', then the system applies the staffing adjustment immediately to the workflow and updates the team's task list accordingly.
Incorporation of Historical Performance Data
Given multiple staffing configurations, when generating recommendations, then the system prioritizes configurations with higher historical on-time completion rates and lower error rates as per past 6 months of data.

Smart Tagger

Utilizes AI to analyze captured documents and automatically assign them to the correct client file, matter, and case category. Eliminates manual filing and ensures every signed document is instantly organized for easy retrieval.

Requirements

Document Capture Pipeline
"As a paralegal, I want every incoming document automatically ingested and preprocessed so that I don't have to manually convert or upload files before they can be organized."
Description

Implement a robust ingestion pipeline that accepts various document formats (PDF, DOCX, images), performs OCR and text extraction, standardizes metadata, and queues documents for AI analysis. This pipeline should handle bulk uploads, monitor upload status, and retry failed ingestions automatically to ensure no documents are lost or delayed.

Acceptance Criteria
Bulk Document Upload Initiation
Given the user selects multiple supported files and clicks upload When the upload process is initiated Then all selected files are accepted by the pipeline and display an "Uploading" status
OCR and Text Extraction Completion
Given a PDF, DOCX, or image file enters the pipeline When OCR and text extraction processes complete Then extracted text accuracy is above 95% for clear text And the extracted text is stored and accessible in the system
Metadata Standardization Enforcement
Given a document is ingested When metadata is extracted or populated Then each document record includes standardized fields "fileName", "uploadDate", "clientID", and "matterID" And all metadata values conform to predefined formatting rules
Automatic Retry on Ingestion Failure
Given a document ingestion error occurs When the pipeline automatically retries the ingestion up to three times Then successful retry logs the document as ingested And after three failed attempts, the document is flagged for manual review
Upload Status Monitoring
Given documents are flowing through the pipeline When the user views the upload dashboard Then each document shows an accurate status label (Pending, In Progress, Completed, Failed) And status updates reflect changes within five seconds
AI Classification Engine Integration
"As a solo attorney, I want the system to automatically categorize each document by client and case so that my files stay organized without manual intervention."
Description

Integrate the AI-based classification service that analyzes document content, extracts key entities (client name, matter ID, document type), and assigns the document to the correct client file and matter category. Ensure the integration includes API authentication, rate limiting, error handling, and fallback procedures for when the AI service is unavailable.

Acceptance Criteria
Document Upload Classification
Given a document upload, when classification succeeds, then the document is assigned to the correct client file and matter category within 5 seconds.
AI Service Authentication
Given valid API credentials, when sending a classification request, then authentication succeeds and the classification result is returned.
API Rate Limiting Enforcement
When classification requests exceed 60 requests per minute, then subsequent requests are queued and only 60 requests are sent to the AI service per minute.
Classification Error Handling and Retry
When the AI service returns an error response, then the system logs the error, notifies the user, and retries classification up to 2 times.
Fallback to Manual Classification
When the AI service is unavailable or times out, then the document is flagged for manual classification and the user is alerted on the dashboard.
Entity Extraction Accuracy
Given a classification result, then the extracted client name, matter ID, and document type match the document content with at least 95% accuracy.
Client & Matter Data Synchronization
"As a small firm user, I want the tagging engine to reference the latest client and matter information so that documents are always assigned to active cases correctly."
Description

Ensure real-time synchronization between the Smart Tagger and the DealFlow client/matter database. Fetch updated client profiles, active matters, and case metadata before classification to guarantee accuracy. Include conflict resolution and data caching strategies to minimize latency and database load.

Acceptance Criteria
Initial Data Synchronization on Startup
Given the Smart Tagger is launched; When it initializes; Then it fetches all clients, active matters, and case metadata from the DealFlow database within 2 seconds; And populates the local cache without errors.
Real-Time Profile Update Handling
Given a client profile or matter metadata is updated in the DealFlow database; When the update occurs; Then the Smart Tagger receives and applies the change to its local cache within 5 seconds; And subsequent classifications use the updated data.
Conflict Resolution Prioritizing Database Values
Given a discrepancy between local cache data and DealFlow database values; When synchronization detects the conflict; Then the system logs the discrepancy, overwrites the local cache with the database value, and alerts the administrator within 1 minute.
Graceful Degradation with Network Interruptions
Given the network connection becomes unavailable during synchronization; When the Smart Tagger attempts to sync; Then it returns the last known valid data from the local cache, queues pending sync tasks, and automatically resumes synchronization once connectivity is restored; Without causing application errors.
High-Concurrency Synchronization Performance
Given 100 or more concurrent synchronization requests from multiple Smart Tagger instances; When processed by the system; Then the average response time remains under 500ms; And database load stays within defined thresholds with no synchronization failures.
Tagging Accuracy Dashboard
"As a firm manager, I want to monitor the Smart Tagger’s accuracy and performance so that I can trust its classifications and intervene when needed."
Description

Build an administrative dashboard displaying tagging performance metrics such as overall accuracy rate, documents tagged per day, top misclassified categories, and AI confidence scores. Include filters, charts, and drill-down capabilities so administrators can identify trends and address classification issues proactively.

Acceptance Criteria
Viewing Overall Tagging Accuracy
Given the admin dashboard loads successfully, when the administrator views the accuracy section, then the overall tagging accuracy rate is displayed as a percentage, calculated as (correctly tagged documents ÷ total documents tagged) × 100, and matches stored system metrics.
Daily Tagged Documents Count
Given the date range filter is set to the past 30 days, when the administrator selects the ‘Documents Tagged Per Day’ chart, then a bar chart displays the correct number of documents tagged for each day, reflecting actual daily counts.
Identifying Top Misclassified Categories
Given the administrator expands the misclassification section, when the ‘Top Misclassified Categories’ panel is opened, then the five categories with the highest misclassification counts are listed in descending order, each showing the count and percentage of total misclassifications.
Filtering by AI Confidence Score
Given the confidence score filter is available, when the administrator sets the minimum confidence threshold to X%, then all charts and metrics update to include only documents with AI confidence scores ≥ X%.
Exporting Performance Metrics
Given the export function is available, when the administrator clicks ‘Export Metrics’, then a CSV file containing the current dashboard view’s metrics (accuracy rate, daily counts, misclassified categories, confidence scores) is generated and the download starts within 5 seconds.
Manual Override Interface
"As a paralegal, I want to review and correct misclassified documents quickly so that I can maintain filing accuracy without navigating multiple screens."
Description

Develop a user interface component that lists newly tagged documents with their assigned client, matter, and category, allowing users to confirm or correct tags. Changes should feed back into a training dataset to improve AI accuracy over time. Provide bulk action capabilities for high-volume corrections.

Acceptance Criteria
Single Document Confirmation
Given a newly tagged document in the Manual Override Interface When the user accepts the suggested client, matter, and category without changes Then the document is marked confirmed, removed from the pending list, and no feedback entry is created in the training dataset
Single Document Correction
Given a newly tagged document in the Manual Override Interface When the user edits any of the suggested tags and clicks Save Then the updated tags display immediately in the interface and the correction is logged into the AI training dataset
Bulk Override Correction
Given multiple documents selected in the Manual Override Interface When the user applies a bulk tag update and confirms the action Then all selected documents update their client, matter, and category tags accordingly and a single batched entry is added to the training dataset
Training Data Integration
Given any tag corrections made through single or bulk actions When the user saves corrections Then those corrections are appended to the AI training dataset within 5 seconds and the dataset version number increments by one
Real-time Document Listing
Given new documents processed by the AI tagging service When the user opens or refreshes the Manual Override Interface Then the interface displays all newly tagged, unreviewed documents sorted by processing timestamp in descending order
Permission Control
Given a user without Tag Editor permissions When accessing the Manual Override Interface Then the user can view the list and existing tags but cannot modify tags or perform bulk actions and all edit controls are disabled
Audit Logging & Notifications
"As an administrator, I want to receive alerts when the tagging engine encounters errors or low confidence so that I can address issues before they impact operations."
Description

Implement comprehensive logging for every classification event, including document ID, timestamp, AI confidence score, assigned tags, and any user overrides. Configure notification rules to alert administrators of repeated classification failures or service errors via email or in-app alerts.

Acceptance Criteria
Classification Event Logging
Given a document is classified by the AI engine When the classification completes Then a log entry is recorded with the document ID, timestamp, classification tags, and AI confidence score
User Override Logging
Given a user overrides the AI-assigned tags When the override is saved Then a log entry is recorded with the document ID, timestamp, original AI confidence score, original tags, and user-provided tags
Log Storage Durability
Given any classification event occurs When the log entry is created Then the log entry is saved in the audit database and is retrievable via the logging API
Repeated Classification Failure Notification
Given three classification failures occur for the same document within one hour When the third failure is detected Then an in-app alert and email notification are sent to the administrator
Service Error Notification
Given the classification service returns an error response When any classification attempt fails due to a service error Then a notification is sent to the administrator via email within 5 minutes and logged in the admin notifications panel

Batch Scan

Enables one-tap capture of multiple pages or multiple documents in a single session, automatically cropping, de-skewing, and uploading each file separately. Speeds up document intake and reduces repetitive steps for busy legal teams.

Requirements

Multi-Page Capture
"As a paralegal, I want to capture multiple pages in one session so that I can quickly intake a batch of documents without repetitive steps."
Description

Allow users to capture multiple pages or entire documents in a single session with one tap, queuing each scanned page automatically without requiring manual restarts between scans.

Acceptance Criteria
Multi-Page Document Session Initialization
Given the user is on the Batch Scan feature for multi-page capture When the user taps the "Start Scan" button Then the camera view opens and displays an on-screen prompt indicating readiness to capture multiple pages
Automatic Queuing of Scanned Pages
Given the camera view is active in multi-page capture mode When the user captures a page Then the page is automatically added to the session queue and the camera remains active for the next capture without manual restart
Real-Time Feedback During Scanning
Given one or more pages have been captured in the current session When a page is processed Then a thumbnail preview of the processed page appears in the session queue within two seconds and displays cropping/de-skewing indicators
Session Completion and File Upload
Given the user has captured all desired pages in a session When the user taps the "Finish Scan" button Then each processed page is uploaded separately to the document repository with individual upload status and a success confirmation message appears
Error Handling During Multi-Page Capture
Given a page capture fails due to poor lighting or alignment When the camera fails to detect page edges Then an error message prompts the user to retry the capture without ending the multi-page session
Auto-Cropping and De-Skewing
"As a solo attorney, I want scanned images automatically cropped and de-skewed so that my documents are clear and professional without manual editing."
Description

Implement automated cropping and de-skew algorithms that detect page edges and correct perspective distortions, ensuring all scanned images are clear, aligned, and professionally formatted.

Acceptance Criteria
Single Document Capture
Given a user scans a single-page document in Batch Scan, when the scan completes, then the system automatically detects the document edges, crops the image to content boundaries, and corrects skew to within ±2° accuracy.
Multi-Page Document Batch Scan
Given a batch scan session with multiple pages, when processing finishes, then each page is individually cropped and de-skewed, and uploaded as separate files preserving the scanned order.
Low-Contrast Edge Detection
Given a document with low-contrast edges (e.g., gray background and black text), when scanned, then the system detects edges with at least 95% accuracy and crops to within 5px of the true boundary.
Perspective Distortion Correction
Given a page scanned at an angle up to 15°, when processed, then the de-skew algorithm corrects perspective distortion so that page edges align horizontally and vertically within ±3° tolerance.
Rapid-Fire Scanning
Given the user captures five consecutive pages in under one second intervals, when processed in batch, then all pages are auto-cropped and de-skewed correctly without omissions or processing errors.
Individual Document Segmentation
"As a paralegal, I want each scanned document segmented into separate files so that I can easily organize and file them in the case management system."
Description

Automatically detect document boundaries within a batch scan session and separate pages into individual files, saving each document independently to support organization and retrieval.

Acceptance Criteria
User initiates batch scan of mixed documents
Given a user taps the Batch Scan button and scans a stack of mixed documents in a single session, when the scanning process completes, then the system must automatically detect and separate each document into its own file, uploading them individually without any manual intervention.
Automatic detection of document boundaries
Given a set of scanned pages from multiple documents, when the images are processed, then the system must identify document boundaries with at least 90% accuracy, cropping and de-skewing each page before segmentation.
Correct saving of segmented documents
Given segmented document files ready for upload, when the system saves each file, then it should name them using the format [CaseNumber]_[DocumentType]_[SequenceNumber].pdf and place them in the associated case folder.
Handling of ambiguous page separators
Given scanned input that includes blank or near-blank separator pages, when the system processes these separators, then it must correctly recognize them as boundaries and split documents at those points without merging content across documents.
Error recovery during segmentation failure
Given a segmentation error occurs due to unclear boundaries, when the system cannot confidently split pages, then it must notify the user, display the ambiguous pages, and allow manual boundary confirmation before finalizing the uploads.
Bulk Upload with Metadata Tagging
"As a user, I want scanned documents uploaded with relevant metadata so that I can search and retrieve them easily within the case management system."
Description

After processing, upload each scanned file to the case management system with metadata fields such as client name, matter ID, document type, and date, auto-populated based on user inputs or previous case data.

Acceptance Criteria
Successful Bulk Upload of Multiple Scanned Documents with Auto-Populated Metadata
Given the user scans 5 documents in a batch session, when they click 'Upload', then each document is uploaded into the case with metadata fields (client name, matter ID, document type, date) auto-populated based on user input or existing case data.
User Reviews and Edits Auto-Populated Metadata Before Upload
Given the user has initiated a bulk upload, when the metadata preview screen appears, then the user can edit any auto-populated metadata field and confirm changes before final upload.
Handling Missing or Incomplete Metadata during Bulk Upload
Given a scanned document lacks auto-populated metadata, when the system detects missing fields, then it prompts the user to input the required metadata before allowing upload to proceed.
Error Notification for Failed Document Uploads
Given an upload attempt fails for one or more documents due to network or server error, when the system detects the failure, then it displays an error message listing affected documents with retry options.
Batch Upload Performance under Large Volume
Given a batch of 50 scanned documents, when the user initiates the upload, then all documents should be uploaded successfully within 2 minutes without timing out.
Real-Time Scan Progress and Error Feedback
"As an attorney, I want to see scan progress and be alerted to errors so that I can address issues immediately and ensure completeness."
Description

Provide a real-time progress indicator during batch scanning and display error notifications for issues like unreadable or missing pages, offering options to re-scan or skip problematic pages immediately.

Acceptance Criteria
Real-Time Progress Display During Batch Scan
Given a user starts a batch scan of multiple documents, when each page is captured, then the progress bar and percentage complete update within one second to reflect the number of pages scanned versus total pages.
Unreadable Page Error Handling
Given a scanned page fails OCR or is unreadable, when the system detects the issue, then an error notification displaying the page number and error reason appears immediately with options to re-scan or skip.
Missing Page Detection Alert
Given a page is missing or not captured during the batch scan, when the system completes the scan of remaining pages, then an alert identifies the missing page and prompts the user to re-scan or skip.
Re-Scan Option Activation
Given an error notification is displayed for a problematic page, when the user selects 'Re-scan', then the scanner re-initiates capture for only that specific page and updates the progress indicator accordingly.
Skip Page Option and Continuation
Given an error notification is displayed for a problematic page, when the user selects 'Skip page', then the system excludes that page from the batch and continues scanning the remaining pages, updating the progress indicator correctly.

Secure Portal

Generates a branded, encrypted e-sign link that clients access via email or SMS. Clients can review and sign documents from any device without logging in, while you track signature progress in real time through DealFlow.

Requirements

Branded E-sign Link Generation
"As a solo attorney, I want automatically generated e-signature links branded with my firm's identity so that clients can easily recognize and trust the documents."
Description

Automatically generate a unique, firm-branded e-signature link with customizable logos and color schemes. The link is end-to-end encrypted and seamlessly integrated into the DealFlow interface, ensuring that each document retains the firm's identity and security standards from generation through delivery.

Acceptance Criteria
Initial Link Generation with Firm Branding
Given a document is selected and firm branding assets configured, when the user requests an e-sign link generation, then the system creates a unique, end-to-end encrypted URL displaying the firm’s logo and primary color scheme in the preview.
Logo and Color Customization Application
Given the user has uploaded a custom logo and chosen primary and secondary colors, when the e-sign link is generated, then the link’s landing page should accurately render the uploaded logo and selected color scheme as configured.
Real-Time Encryption Verification
Given an e-sign link is generated, when inspecting the link properties or metadata, then the system must indicate that the link is encrypted using AES-256 or higher and display a valid encryption status.
Interface Integration Consistency
Given the user is viewing the DealFlow interface, when navigating to the generated e-sign links section, then all branded links should appear with correct logos, color accents, and encryption status, matching the branding configuration.
Client Mobile Signing Experience
Given a client accesses the branded e-sign link on a mobile device, when the page loads, then the firm’s branding should display correctly, the document must be viewable, and the client can complete the signature process without requiring a login.
Encrypted Link Delivery via Email/SMS
"As a paralegal, I want to send secure signature links via email or SMS so that clients receive the documents through their preferred channel without logging into the system."
Description

Send the encrypted e-signature link to clients through selectable channels—email or SMS—with support for customizable message templates. The system confirms delivery status and logs each dispatch event, ensuring clients receive and access documents securely and conveniently.

Acceptance Criteria
Client receives secure e-sign link via email
Given an attorney selects Email as the delivery channel and a valid client email When the system dispatches the encrypted e-sign link Then the client receives an email within 5 seconds containing a clickable encrypted link and the selected message template
Client receives secure e-sign link via SMS
Given an attorney selects SMS as the delivery channel and a valid client phone number When the system dispatches the encrypted e-sign link Then the client receives an SMS within 5 seconds containing a clickable encrypted link and the selected message template
Attorney customizes message template before dispatch
Given an attorney edits and saves a custom message template for link delivery When the attorney sends the encrypted link via Email or SMS Then the dispatched message includes the exact customized content
Dispatch events are logged accurately
Given any link dispatch attempt via Email or SMS When the system processes the attempt Then a log entry is created with timestamp, client identifier, channel, and delivery status in the audit log
Delivery status is updated in real time
Given an encrypted link has been dispatched When the delivery status changes to Delivered or Failed Then the DealFlow dashboard updates the delivery status for that client link within 60 seconds
Device-agnostic Access without Login
"As a client, I want to access and sign documents from any device without needing to log in, so that I can quickly complete the signing process regardless of my device."
Description

Allow clients to review and sign documents on any device or browser by clicking the secure link, without requiring account creation or login. Ensure responsive design and cross-browser compatibility to provide a seamless signing experience on desktops, tablets, and mobile devices.

Acceptance Criteria
Desktop Browser Access Without Login
Given a client on a desktop browser, when they click the secure link, then the document loads fully within 3 seconds, displays all signature fields correctly, and allows the client to apply an e-signature without requiring authentication.
Mobile Device Access Without Login
Given a client on a mobile browser, when they click the secure link, then the portal adapts to the screen size, renders signature fields accurately, and enables touch-friendly signing without account creation.
Tablet Device Access Without Login
Given a client on a tablet in portrait or landscape mode, when they click the secure link, then the document adjusts layout responsively, signature fields remain functional, and the signing process completes seamlessly without login.
Cross-Browser Compatibility
Given clients using Chrome, Firefox, Safari, or Edge on any device, when they access the secure link, then the portal loads without layout issues, signature fields render consistently, and the signing workflow completes successfully without authentication.
Session Persistence
Given a client closes or reloads their browser during signing, when they revisit the same secure link within 2 hours, then the portal restores the document to the last viewed page and retains any completed signatures.
Real-time Signature Progress Tracking
"As an attorney, I want to see real-time updates on the signature progress of sent documents so that I can follow up promptly and manage deadlines effectively."
Description

Provide live updates on document opens, views, and signature events directly in the DealFlow dashboard. Include timestamped notifications for each status change and enable filtering by document or client to streamline follow-ups and deadline management.

Acceptance Criteria
Document Link Opened Notification
Given a secure portal link is sent to the client, when the client opens the link, then the DealFlow dashboard updates the document’s status to 'Opened' within 5 seconds and displays a timestamped entry in the activity log.
Document Viewed Event Tracking
Given a client views the document content, when the client scrolls or interacts with the document, then the dashboard logs a 'Viewed' event with an accurate timestamp and displays it under the document activity feed.
Signature Completed Update
Given a client completes all required signature fields, when the final signature is submitted, then the dashboard status changes to 'Signed' in real time, with a visible timestamp and notification alert.
Signature Declined Event Logging
Given a client declines to sign or refuses a document, when the client clicks the decline button, then the DealFlow dashboard marks the document status as 'Declined' and logs the reason and timestamp in the activity feed.
Filtering Signature Events
Given multiple documents and clients in the dashboard, when the user applies a filter by document name or client identifier, then only matching signature events (Opened, Viewed, Signed, Declined) are displayed in chronological order with their timestamps.
Secure Document Storage and Audit Logging
"As a small firm administrator, I want all document interactions to be logged and stored securely so that I maintain a complete audit trail for compliance and accountability."
Description

Store all signed and unsigned documents in encrypted storage with strict access controls. Maintain a detailed audit log of every access, download, and signature action, including user identifiers and timestamps, to ensure compliance and provide a comprehensive chain of custody.

Acceptance Criteria
Encrypted Storage of Uploaded Documents
Given a document is uploaded to DealFlow, When the upload completes, Then the document is stored at rest using AES-256 encryption and the storage provider confirms encryption status.
Access Control Enforcement
Given a user requests to view or download a document, When the user’s permissions are validated, Then only users with explicit read access receive the decrypted document and unauthorized users receive a 403 Forbidden error.
Audit Log Entry on Document Access
Given any document view or download action, When the action occurs, Then the system records an audit log entry capturing user ID, document ID, action type (view/download), timestamp in UTC, and IP address.
Audit Log Integrity and Tamper-Evidence
Given the audit log storage, When an entry is created or accessed, Then the log is write-once and append-only, and any modification or deletion attempt triggers an alert and is prevented.
Secure Storage of Signed Documents
Given a document is signed via the portal, When the signature is applied, Then the signed document is stored encrypted with the same controls as unsigned documents and signature metadata is stored separately with a reference to the encrypted file.

SignFlow

Allows you to define custom signing sequences and roles, routing documents to multiple parties in the order you set. Automated notifications and reminders keep signers on track, ensuring fast turnaround on multi-party agreements.

Requirements

Configurable Signing Sequence
"As an attorney, I want to configure custom signing sequences so that documents are routed to parties in the correct order without manual intervention."
Description

Enable users to create and customize the order in which documents are routed for signature. This includes adding parties, assigning roles, and defining whether signers act sequentially or in parallel. The configuration should integrate with document templates and the workflow engine to automate routing based on the defined sequence, reducing manual coordination and ensuring compliance with complex legal processes.

Acceptance Criteria
Sequential Signing Order Setup
Given a user configures a document with three parties in sequential order; When the user saves the configuration; Then only the first party receives the signing request initially, and each subsequent party is notified only after the prior party completes their signature.
Parallel Signing Configuration
Given a user configures a document with multiple parties in parallel order; When the user saves the configuration; Then all assigned parties receive the signing requests simultaneously.
Role Assignment Enforcement
Given parties are assigned specific roles (e.g., 'Signer', 'Viewer') in the sequence configuration; When the signing process is initiated; Then each party’s permissions during the signing session align with their assigned role.
Template Integration for Sequence
Given a user selects a predefined document template with signature placeholders; When defining the signing sequence; Then the system automatically populates placeholder recipients and allows the user to assign each to a sequence position.
Automated Reminder Notifications
Given a pending signing request remains unsigned for more than 48 hours before the due date; When the threshold is reached; Then the system automatically sends a reminder notification to each pending signer.
Role Management for Signers
"As a paralegal, I want to define and manage signing roles so that I can quickly assign appropriate permissions to each signer for a document."
Description

Provide a centralized interface for defining, managing, and reusing signing roles such as Signer, Approver, and Witness. Users can assign roles to contacts, set default permissions, and apply roles across multiple documents or templates. This streamlines setup, ensures consistency, and reduces repetitive configuration tasks.

Acceptance Criteria
Create New Signing Role
Given the user is on the Role Management page, when they enter a unique role name and set default permissions, and click Save, then the new role appears in the roles list with correct permissions.
Assign Role to Contact on Document
Given a document in draft status and an existing role, when the user selects a contact and assigns the role from the dropdown, and saves the document, then the contact appears under the specified role in the signing sequence.
Bulk Apply Role to Multiple Documents
Given multiple selected documents and a defined role, when the user chooses to apply the role to a contact across all selected documents, then the contact is assigned the role in each document’s signing order.
Enforce Default Permissions for Approver Role
Given the Approver role has default permissions set, when a user with this role attempts an unauthorized action (e.g., editing document fields), then the system prevents the action and displays an access denied message.
Import Role into Document Template
Given the user is editing a document template, when they select Import Role and choose an existing role from the library, then the template lists the role in its signing sequence for future document creation.
Automated Notifications and Reminders
"As a client, I want to receive reminders when I haven't signed a document so that I don't forget to complete my part and delay the process."
Description

Implement an automated notification system that sends email or SMS alerts when it is a signer’s turn and issues configurable reminders at set intervals if documents remain unsigned. The system should integrate with the scheduling service and support customizable templates, ensuring faster turnaround and minimizing manual follow-up efforts.

Acceptance Criteria
Signer Turn Notification
Given a document with a predefined signing sequence When the previous signer completes their signature Then the system sends an email or SMS notification to the next signer within 1 minute containing the document link and instructions
Configurable Reminder Schedule
Given a signer has not signed the document after the initial notification When the configured reminder interval (e.g., 24 hours) is reached Then the system sends a reminder via the chosen channel using the specified template and repeats reminders until signing or expiration
Template Customization Application
Given an administrator customizes a notification template When a notification or reminder is triggered Then the distributed message content (subject, body, variables) exactly matches the customized template settings
Scheduling Service Integration
Given the scheduling service is operational When scheduling notifications and reminders Then the system retrieves signer availability windows and ensures notifications are sent only during defined business hours
Failed Notification Handling
Given a notification attempt returns a delivery failure When the system detects a bounced email or SMS error Then it retries delivery using exponential backoff up to 3 times and logs the failure, and after 3 failed attempts, alerts the administrator
Real-Time Signing Status Tracking
"As an attorney, I want to see a real-time status of each signer's progress so that I can identify bottlenecks and follow up proactively."
Description

Offer a real-time dashboard or document detail view that displays each recipient’s signing status—Pending, Viewed, or Signed. Utilize WebSocket or polling mechanisms to update statuses instantly and provide visibility into workflow progress, enabling attorneys and staff to identify bottlenecks and follow up proactively.

Acceptance Criteria
Sequential Signing Status Updates
Given a document with a sequential signing order of two recipients When the first recipient signs Then the dashboard and document detail view display the first recipient’s status as Signed and the second recipient’s status as Pending within 2 seconds
Parallel Signing Status Updates
Given a document assigned to three recipients in parallel When any recipient signs Then the dashboard and document detail view update that recipient’s status to Signed and leave other recipients’ statuses unchanged within 2 seconds
Document Viewed Notification
Given a recipient opens the document link without signing When the document is viewed Then the recipient’s status updates to Viewed in both the dashboard and detail view within 2 seconds
Dashboard Auto-Refresh
Given the user has the signing status dashboard open When any recipient’s signing status changes Then the dashboard automatically refreshes and reflects the new status within 5 seconds without manual action
Status Change Notification in Detail View
Given the user is viewing a document detail page When a recipient’s signing status changes Then a real-time visual indicator appears next to the recipient’s name and the status updates within 2 seconds
Signature Authentication and Audit Trail
"As a compliance officer, I want an audit trail of all signing events so that I can verify each signature's authenticity and compliance with regulations."
Description

Maintain a comprehensive audit trail capturing every signing event, including timestamps, IP addresses, and actions taken (link clicked, document viewed, signature applied). Store logs in a secure, tamper-evident format accessible via the UI or exportable as part of the signed document package, ensuring legal compliance and evidentiary integrity.

Acceptance Criteria
Document Signing Event Recorded
Given a user applies a signature to a document When the signature is submitted Then the system logs an entry with the exact timestamp, user’s IP address, and action type (e.g., signature applied)
Audit Trail Access via UI
Given an administrator is viewing a completed document When they select “View Audit Trail” in the UI Then all recorded signing events display in reverse chronological order showing timestamp, IP address, user identity, and action
Export Audit Trail with Signed Package
Given a fully executed multi-party document When the initiator downloads the signed document package Then the exported bundle includes a machine-readable, tamper-evident audit log file containing all signing events
Tamper-Evident Log Storage
Given any audit log entry is created When logs are written to storage Then entries are appended in a write-once, encrypted ledger and any modification attempts trigger a tamper-detection alert
Multiple Party Signing Sequence Logs
Given a document routed to multiple signers in a defined sequence When each signer clicks the signing link, views the document, and applies a signature Then the system records each action per user in order and associates it with the correct sequence step

Audit Guard

Creates a tamper-proof audit log for every signed document, recording signer identity, timestamps, IP addresses, and version history. Enhances compliance by providing a comprehensive trail for internal reviews and external audits.

Requirements

Signing Event Logging
"As a compliance officer, I want every signing event to be logged with detailed signer information so that I can verify who signed what and when for audit purposes."
Description

The system must record every signing event triggered by a user, capturing the signer’s full name, email, timestamp, IP address, and document version. This ensures an unbroken, tamper-proof audit trail for all signed documents, enhancing compliance and accountability.

Acceptance Criteria
Manual Document Signing Audit Entry
Given a user signs a document via the UI, when the signing completes, the audit log entry must include the signer's full name, email, UTC timestamp, IP address, and document version.
API Request Signing Audit Entry
When a signing event is triggered via the API, the system must record the requestor's identity, email, timestamp, source IP, and document version in the audit log.
Sequential Signing Events Logged
For documents requiring multiple signers in sequence, each completed signer must generate a separate audit log entry capturing full name, email, timestamp, IP address, and version in the order signed.
Versioned Document Resigning Audit Entry
When a document version is updated and re-signed, the audit log must capture both the previous and current version numbers alongside the signer's full name, email, timestamp, and IP address.
Email Link Signature Audit Entry
If a signer uses an emailed signature link, the audit log entry must still include the signer's verified full name, email, accurate timestamp, IP address, and document version.
Tamper-Evident Log Storage
"As a security auditor, I want the audit logs to be stored in an immutable, tamper-evident format so that I can trust the logs have not been altered."
Description

Audit logs for document signatures must be stored in a write-once, append-only storage mechanism with cryptographic hashing to detect and prevent tampering. Logs should be immutable once written, guaranteeing integrity and trustworthiness.

Acceptance Criteria
New Signature Log Entry Persistence
Given a document signature event, when the audit log writes the entry, then the entry is stored in write-once, append-only storage with a unique cryptographic hash generated and recorded.
Verification of Log Immutability
Given an existing audit log entry, when any modification or deletion is attempted, then the system rejects the action and logs an integrity violation event.
Tampering Detection During Retrieval
Given a request to retrieve an audit log entry, when the system recalculates and compares the stored cryptographic hash against the log entry, then the hashes must match or the system flags the entry as tampered.
High-Volume Log Retention
Given multiple concurrent document signatures, when writing audit logs at high volume, then all entries are successfully stored in append-only order without collisions or loss and each entry’s hash remains verifiable.
Archived Log Integrity Verification
Given archived audit logs stored in offsite storage, when periodic integrity checks run, then the system verifies each log’s stored hash, flags any mismatches, and generates a report of the results.
Version History Tracking
"As a paralegal, I want to view the full version history of a signed document so that I can understand how the document evolved over time."
Description

Maintain a comprehensive version history for each signed document, recording changes to content, metadata, and signature status. Each version entry should include the editor, timestamp, and change summary.

Acceptance Criteria
Initial Version Creation
Given a new document is uploaded or created When the user saves the document Then a version history entry is created capturing the editor's ID, timestamp, and content snapshot
Document Content Revision
Given an existing document When the user edits the document's content and saves changes Then a new version entry is appended with editor identity, timestamp, and change summary indicating modified sections
Metadata Modification Tracking
Given an existing document When the user updates document metadata (title, tags, or description) Then the version history logs the metadata change with editor, timestamp, and summary of modifications
Signature Status Update Logging
Given a signed document When the signature status changes (e.g., from pending to signed) Then the version history records the signature status change along with the timestamp, IP address of signer, and signature certificate ID
Version History Retrieval
Given a document version history is requested When a user requests to view version history Then the system displays a chronological list of all versions including editor, timestamp, change summary, and version ID
Audit Report Generation
"As a solo attorney, I want to generate and download an audit report for a document so that I can submit it to regulators or stakeholders as evidence of compliance."
Description

Provide an interface to generate detailed audit reports for selected documents, including audit log entries, version history, and a summary of signature events. Reports should be exportable in PDF and CSV formats.

Acceptance Criteria
Generate Audit Report Interface Access
Given a user is viewing a document eligible for audit reporting When the user clicks the “Generate Audit Report” button Then the system displays the report generation interface within 2 seconds
Audit Log Entry Inclusion
Given a document with audit log entries When the audit report is generated Then the report lists all audit log entries in chronological order with signer identity, timestamp, and IP address
Version History Accuracy
Given multiple saved versions of a document When the audit report is generated Then the report includes each version with version number, author, change description, and timestamp
Signature Event Summary Accuracy
Given a document with completed signature events When the audit report is generated Then the report provides a summary of each signature event showing signer name, role, event time, and status
PDF and CSV Export Functionality
Given a generated audit report When the user selects “Export as PDF” or “Export as CSV” Then the system downloads the report in the chosen format within 5 seconds and file content matches the on-screen report
Role-Based Access Control for Logs
"As an administrator, I want to control which users can access and export audit logs so that sensitive compliance data is only available to authorized personnel."
Description

Implement role-based access control for viewing and exporting audit logs, ensuring only authorized users (e.g., administrators, compliance officers) can access sensitive log data. All access attempts should also be logged.

Acceptance Criteria
Administrator Access to Audit Logs
Given a user with the Administrator role is logged in, When they navigate to the audit log page, Then they can view and filter all audit log entries without error.
Compliance Officer Exporting Logs
Given a user with the Compliance Officer role is logged in, When they request to export audit logs in CSV format, Then the system generates a downloadable CSV file within 5 seconds containing all requested log entries.
Unauthorized User View Attempt
Given a user without log access permissions is logged in, When they attempt to access the audit log URL or page, Then the system returns a 403 Forbidden response and displays an access denied message.
Role Revocation Impact on Access
Given a user’s Administrator or Compliance Officer role has been revoked, When they attempt to view or export audit logs after revocation, Then access is denied and the attempt is recorded in the audit trail.
All Access Attempts Logged
Given any user attempts to view or export audit logs, When the action is processed, Then a log entry is created capturing user ID, timestamp, IP address, role used, action type (view or export), and outcome (allowed or denied).
IP Address Recorded for Access
Given any authorized or unauthorized access attempt to audit logs, When the access is attempted, Then the recorded audit entry includes the user’s IP address in valid IPv4 or IPv6 format.

Template Vault

Lets you save frequently used forms and agreements as reusable e-sign templates complete with pre-defined signature fields. Cut setup time for routine documents and ensure consistency across all client engagements.

Requirements

Template Creation and Management
"As a paralegal, I want to create and manage reusable document templates so that I can quickly prepare routine forms with consistent branding and reduce setup time."
Description

Users can create new e-sign templates from blank or existing documents, rename, duplicate, and delete templates within a centralized vault. It supports uploading Word, PDF, and text files, applying firm branding, and organizing templates into folders for easy access and consistency across client engagements.

Acceptance Criteria
Creating a New Template from Blank Document
Given the user navigates to the Template Vault and selects 'Create New Template'; When the user chooses 'Blank Document' and uploads no file; Then a new template editor opens with default placeholder fields and saving options available.
Uploading and Importing Existing Document as Template
Given the user selects 'Upload Template' in the Template Vault; When the user uploads a Word, PDF, or text file; Then the system imports the document, allows placement of signature fields, and saves it as a new template.
Renaming a Template in the Vault
Given the user views a list of templates; When the user selects 'Rename' on a template, enters a new unique name, and confirms; Then the template name updates immediately in the vault and the change persists after page refresh.
Duplicating an Existing Template
Given the user selects 'Duplicate' on an existing template; When the user confirms duplication; Then the system creates an exact copy with "Copy of" prefixed to the name and places it in the same folder.
Deleting a Template from the Vault
Given the user selects 'Delete' on a template; When the user confirms the deletion prompt; Then the template is permanently removed from the vault and no longer appears in search results or listings.
Organizing Templates into Folders
Given the user views the Template Vault; When the user creates or selects a folder and moves one or more templates into it; Then the templates appear under the chosen folder and remain organized there after navigation away and back.
Pre-defined Signature Fields Configuration
"As a solo attorney, I want to add and configure signature and data fields on my templates so that all required information is captured accurately and the signing process is streamlined."
Description

Users can place configurable signature, date, initials, and text fields onto templates with drag-and-drop positioning. The fields support validation rules, role assignments, and conditional logic to ensure correct document completion and reduce errors during e-signature collection.

Acceptance Criteria
Signature Field Placement Scenario
Given a user is editing a template When they drag and drop a signature field onto the document Then the field appears at the intended location and retains its draggable and resizable properties
Date Field Validation Scenario
Given a date field is added to the template When a signer attempts to submit an invalid date format Then the system displays a validation error and prevents completion until a valid date is entered
Role Assignment for Initials Field Scenario
Given multiple roles defined for a document When the user assigns an initials field Then only the selected role’s signer can fill that initials field and other users cannot modify it
Conditional Logic Configuration Scenario
Given a conditional text field is configured with display rules When the triggering condition is met Then the text field becomes visible for completion and hidden otherwise
Template Reuse with Predefined Fields Scenario
Given a completed template with configured signature, date, initials, and text fields When the user saves it to the Template Vault Then the template appears in the vault with all field configurations intact and ready for reuse
Template Version Control
"As a firm manager, I want to track and revert changes to document templates so that I can maintain compliance and recover previous versions if necessary."
Description

Every template version is tracked, enabling users to view change history, restore previous versions, and compare differences. This ensures auditability of updates, maintains compliance with firm policies, and prevents accidental loss of important template modifications.

Acceptance Criteria
View Template Change History
Given the user is on the Template Vault and selects a template’s version history, when they open the history view, then they see a chronological list of all versions displaying version number, timestamp, author, and a summary of changes.
Restore Previous Template Version
Given the user views the version history of a template, when they select a past version and click restore, then the system sets that version as the current template and creates a new version entry labeled restoration with the current timestamp and user details.
Compare Template Versions
Given the user selects two versions from a template’s history, when they choose the compare function, then the system highlights all additions, deletions, and modifications between the two versions for text content and signature field placements.
Prevent Unintended Overwrites
Given the user edits an existing template and attempts to save changes that would overwrite the current version without creating a new version, when they click save, then the system displays a confirmation dialog warning that proceeding will overwrite the latest version and requires explicit confirmation to continue.
Audit Trail Export
Given the user is viewing a template’s version history, when they click export audit trail, then the system generates and provides a downloadable file (CSV or PDF) containing the full version history including version numbers, timestamps, authors, and change summaries.
Template Sharing and Permissions
"As a paralegal, I want to share certain templates with colleagues while restricting editing rights so that the team can collaborate without compromising template integrity."
Description

The vault supports granular sharing controls, allowing users to assign view, edit, or owner permissions for templates to individuals or roles. Templates can be shared across teams, ensuring collaborative access while preserving security and access control within the firm.

Acceptance Criteria
Assign View Permission to a Template
Given the template owner selects a template and grants 'View' permission to User A When User A logs in and views the Template Vault Then User A can see the template in their list And the 'Edit' and 'Share' actions are disabled for that template
Assign Edit Permission to a Role
Given the template owner assigns 'Edit' permission for a template to the 'Paralegal' role When a paralegal-role user logs in and accesses the template Then the user can open and modify the template content And the user cannot delete the template or change its permissions
Transfer Template Ownership to Another User
Given the current template owner transfers ownership to User B When User B logs in and views the template in the vault Then User B has full owner-level controls including editing, deleting, and managing permissions And the previous owner’s role is downgraded to the defined default permission
Revoke User Access to a Template
Given the template owner revokes all permissions for User C on a template When User C attempts to access the template URL or view it in the vault Then User C receives an 'Access Denied' message And the template no longer appears in User C’s template list
Share Template with a User Group
Given the template owner shares a template with the 'Litigation Team' group granting 'Edit' permission When any member of the Litigation Team logs in and navigates to the vault Then they can access and edit the shared template And cannot manage or change the permission settings of the template
Template Tagging and Search
"As a legal assistant, I want to tag and search templates by keywords so that I can quickly find the right form for any client matter."
Description

Users can tag templates with custom keywords, categorize them into folders, and use an instant search feature to quickly locate templates by name, tag, or metadata. Search results are filtered and sorted to improve template discovery and reduce time spent locating documents.

Acceptance Criteria
Tagging a New Template
Given a template draft exists When the user adds a custom tag and saves the template Then the tag is listed on the template's detail view and can be used in search queries
Categorizing Templates into Folders
Given one or more saved templates exist When the user selects templates and assigns them to a folder Then the templates appear in the chosen folder in the vault and can be located via folder filter
Searching Templates by Keyword
Given templates are tagged and named with keywords When the user enters a keyword in the search bar Then only templates with matching names, tags, or metadata are returned in real time
Filtering Search Results
Given a set of search results is displayed When the user applies filters by folder, tag, or creation date Then the results update instantly to show only templates matching the selected filters
Sorting Search Results
Given filtered or unfiltered search results are displayed When the user selects a sort option (e.g., alphabetical, date created) Then the templates re-order immediately according to the chosen sort criteria

Jurisdiction Sync

Automatically detects your practice’s geographic scope and populates state and federal compliance deadlines into the calendar. Eliminates manual research, ensuring you never miss a local requirement and saving hours of administrative work.

Requirements

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Description

Acceptance Criteria
Initial Jurisdiction Scan
Given the user grants permission to access their firm profile, When DealFlow loads the profile for the first time, Then the system automatically detects all state jurisdictions where the firm practices and displays them in the Jurisdiction Sync settings with 100% accuracy.
Federal Deadline Population
Given the user initiates a calendar sync, When the feature runs, Then all upcoming federal compliance deadlines within the next six months are populated into the user’s calendar without duplicates.
State Deadline Import for Selected Jurisdictions
Given the user’s practice jurisdictions include New York and California, When the user triggers the deadline import, Then the system imports all state-specific compliance deadlines for New York and California into the calendar with correct dates and default reminder settings.
New Jurisdiction Addition Handling
Given the user adds a new jurisdiction in the Jurisdiction Sync settings, When the new state is saved, Then the system automatically detects and imports its compliance deadlines into the calendar within one minute.
Duplicate Deadline Prevention
When deadlines are imported across multiple overlapping jurisdictions, Then the system identifies and merges duplicate deadlines to ensure each event appears only once in the calendar.
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Description

Acceptance Criteria
Jurisdiction Detection During User Onboarding
Given a new user completes profile information including practice address When the user submits the onboarding form Then the system automatically detects the user's jurisdiction (state and federal) based on the address And the detected jurisdictions are displayed for user confirmation
Calendar Population with Compliance Deadlines
Given a confirmed jurisdiction list When the system retrieves compliance deadlines Then each deadline is added as an event to the user's calendar with correct date, time, title, and description And the events are visible in the user's calendar view
Jurisdiction Sync Error Handling
Given an API error or missing jurisdiction data When jurisdiction detection fails Then the user receives an error notification indicating the issue And the interface provides an option to manually select jurisdictions
Deadline Update on Jurisdiction Change
Given an existing user with synced deadlines When the user updates their practice address or jurisdiction in settings Then all previously synced deadlines are removed And the calendar is updated to include only deadlines relevant to the new jurisdiction
Performance Under Bulk Cases
Given a user with 100+ open matters requiring deadlines When the jurisdiction sync process is triggered Then all deadlines are populated into the calendar within 30 seconds And system performance metrics (CPU, memory) remain within acceptable thresholds
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Description

Acceptance Criteria
State Jurisdiction Detection
Given the user has set their primary state of practice, when the Jurisdiction Sync feature runs, then the system identifies and displays the state jurisdiction within 30 seconds without manual entry.
Federal Jurisdiction Inclusion
Given the user practices in federal courts, when the user enables federal jurisdiction detection, then the system retrieves and lists all applicable federal compliance deadlines.
Calendar Deadline Population
Given jurisdictions are detected, when the detection process completes, then the calendar is populated with state and federal compliance deadlines for the next 12 months.
Deadline Reminder Automation
Given populated jurisdiction deadlines, when the user configures reminder intervals, then the system automatically schedules and sends reminder notifications at the specified times.
Manual Jurisdiction Override
Given auto-detected jurisdictions, when the user adds or removes a jurisdiction manually, then the system updates the jurisdiction list and refreshes associated deadlines in the calendar.
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Description

Acceptance Criteria
Automatic Jurisdiction Detection Initialization
Given a new user account is created and practice location is set, When the user accesses the Jurisdiction Sync settings, Then the system automatically detects the state and federal jurisdictions based on the user’s address and displays them.
Compliance Deadline Population
Given detected jurisdictions are stored, When the user views the calendar for the next 12 months, Then state and federal compliance deadlines are populated on their respective dates with links to detailed information.
Manual Jurisdiction Override
Given the system has detected jurisdictions, When the user manually adds or removes a jurisdiction, Then the calendar updates to include or exclude all associated deadlines within 5 seconds.
Reminder and Notification Setup
Given populated deadlines, When a deadline is less than 7 days away, Then the system schedules and sends reminder notifications via email and in-app alerts 7, 3, and 1 day before the deadline.
Data Accuracy Verification Against Official Sources
Given the system has fetched deadlines, When performing a biweekly automated data audit, Then all deadlines match official state and federal compliance schedules with 100% accuracy.
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Description

Acceptance Criteria
Initial Jurisdiction Detection
Given a user has set up their practice profile with address information, when the Jurisdiction Sync runs for the first time, then the system automatically identifies the correct state(s) and federal jurisdictions within 60 seconds and displays them on the Jurisdiction Overview page.
Calendar Deadline Population
Given a user’s practice jurisdictions are identified, when the Jurisdiction Sync completes, then all relevant state and federal compliance deadlines for the next 12 months are populated in the user’s calendar with correct dates, names, and descriptions.
Compliance Deadline Update on Jurisdiction Change
Given a user modifies their practice jurisdiction by adding or removing a state, when the user saves the change, then the system adds newly applicable deadlines and removes those no longer relevant within 2 minutes, without duplicating existing calendar entries.
Missing Jurisdiction Error Handling
Given the Jurisdiction Sync cannot match a user’s entered address to a recognized jurisdiction, when the sync process finishes, then the system displays an error notification explaining the issue and prompts the user to correct or confirm their address.
Data Accuracy Verification
Given the populated deadlines, when a user cross-references a deadline against an official government source, then the dates, descriptions, and jurisdiction labels in DealFlow match 100% with the source documents.

Risk Radar

Color-codes and prioritizes upcoming compliance dates by risk level—high, medium, or low—directly on the calendar view. Empowers you to focus on critical deadlines first and allocate resources to the most pressing regulatory tasks.

Requirements

Risk Classification Engine
"As a paralegal, I want the system to automatically classify tasks by risk level so that I can prioritize high-risk deadlines at a glance."
Description

System automatically analyzes upcoming compliance deadlines and assigns each a risk level (High, Medium, Low) based on predefined criteria such as regulatory severity and proximity of due date. This classification integrates with the dashboard and calendar modules, enabling focused prioritization and streamlined workflows.

Acceptance Criteria
Immediate High-Risk Deadline Detection
Given a compliance deadline with high regulatory severity within 7 days, when the risk classification engine runs, then the system labels the deadline as High Risk.
Medium-Risk Deadline Assignment for Standard Compliance
Given a compliance deadline with standard regulatory severity 15 days away, when the risk classification engine runs, then the system labels the deadline as Medium Risk.
Low-Risk Deadline Identification for Distant Deadlines
Given a compliance deadline with low regulatory severity 45 days away, when the risk classification engine runs, then the system labels the deadline as Low Risk.
Dashboard Risk Level Refresh Upon New Deadline Addition
Given a user adds a new compliance deadline meeting predefined criteria, when the dashboard refreshes, then the new deadline appears with the correct risk color coding within 2 seconds.
Risk Classification Adjustment on Deadline Proximity Change
Given an existing compliance deadline shifts from 10 to 5 days away, when the system recalculates risk, then the risk label escalates from Medium to High.
Color-coded Calendar Indicators
"As a solo attorney, I want to see color-coded risk indicators on my calendar so that I can quickly identify and address urgent regulatory deadlines."
Description

Calendar view visually marks compliance deadlines with distinct colors corresponding to their risk levels. High-risk dates appear in red, medium in amber, and low in green, ensuring immediate visibility of critical deadlines and enhancing user focus on urgent tasks.

Acceptance Criteria
Calendar Load with Mixed Risk Levels
- Given the user opens the calendar view with multiple deadlines of high, medium, and low risk, when the view finishes loading, then all high-risk dates are highlighted in red, medium-risk dates in amber, and low-risk dates in green.
Weekly View Color Accuracy
- Given the user switches to weekly view, when there are compliance deadlines in that week of varying risk, then the dates in the weekly grid display the correct color codes (red for high, amber for medium, green for low).
Mobile Calendar Responsiveness
- Given the user accesses the calendar on a mobile device, when the calendar loads, then all compliance deadlines for that month are color-coded red, amber, or green, and the risk legend is visible and responsive.
Filter by Risk Level
- Given the user applies a filter to show only high-risk deadlines, when the filter is active, then the calendar view displays only red-highlighted dates and hides amber and green dates.
Exporting Color-Coded Calendars
- Given the user exports the calendar to PDF or CSV, when the export completes, then the visual indicators for red, amber, and green dates are preserved exactly as in the on-screen calendar.
Risk Threshold Configuration
"As a small firm administrator, I want to customize the risk thresholds and criteria so that the system reflects our firm’s compliance priorities."
Description

Interface allows users to define and adjust the criteria and thresholds for risk levels, including severity weightings and date ranges. This customization ensures that the risk classification aligns with firm-specific practices and regulatory requirements.

Acceptance Criteria
Risk-based Calendar Filtering
"As a paralegal assistant, I want to filter my calendar by risk level so that I can focus on high-priority tasks during a busy period."
Description

Enables users to filter calendar entries by selected risk levels, showing only high, medium, or low-risk deadlines. This targeted view assists users in concentrating on specific risk categories without distraction from less urgent tasks.

Acceptance Criteria
Filter High-Risk Deadlines
Given the calendar contains deadlines marked as high, medium, and low risk, when the user selects only 'High' risk in the filter options, then the calendar displays exclusively high-risk deadlines.
Combine Multiple Risk Filters
Given the calendar contains deadlines of various risk levels, when the user selects both 'High' and 'Medium' risk filters, then the calendar displays only deadlines marked as high or medium risk.
Clear Risk Filters
When the user clicks the 'Clear Filters' button, then all applied risk filters are removed and the calendar displays deadlines from all risk levels.
Persist Filter Selection
Given the user has selected a risk filter, when the user navigates away from the calendar and then returns, then the previously selected risk filter remains applied.
No Entries for Selected Risk
Given there are no deadlines matching the selected risk level, when the user applies that risk filter, then the calendar displays a 'No entries found for the selected risk level' message.
Automated Risk Alerts
"As an attorney, I want to receive automated alerts for high-risk compliance deadlines so that I can take action before deadlines lapse."
Description

Sends proactive notifications and reminders for impending high-risk deadlines via email and in-app alerts. Alerts include task details and risk context, facilitating timely attention and preventing missed critical compliance dates.

Acceptance Criteria
High-Risk Email Alert Delivery
Given a high-risk compliance deadline is exactly 3 days away on the user’s Matter, when the nightly alert job runs, then the system sends an email to the Matter owner containing the Task name, due date, risk level labeled 'High', and a direct link to the Matter in the application.
High-Risk In-App Alert Presentation
Given the user logs into the DealFlow dashboard and a high-risk deadline is 3 days away, when the dashboard loads, then an alert banner appears at the top with red highlighting, displays the Task name, due date, risk level 'High', and a 'View Details' button linking to the Task.
Risk Context Included in Alerts
Given the system generates alerts for high-risk deadlines, when sending either email or in-app notifications, then each notification must include the task description, compliance requirement reference, and reason why it is classified as high risk.
Scheduled Alert Timing Enforcement
Given a high-risk deadline is approaching, when alert schedules are set to 7 and 1 day before due date, then the system must send alerts exactly at 9:00 AM local time on those days without omissions or delays.
Alert Summary for Multiple High-Risk Deadlines
Given the user has more than one high-risk deadline in the next 3 days, when the nightly summary job runs, then a single consolidated email and in-app notification lists all high-risk tasks sorted by due date with corresponding risk levels.

Regulation Reference

Attaches direct links, summaries, and citation details for each compliance deadline, allowing you to review the underlying statute or regulation in one click. Enhances understanding and reduces time spent hunting for legal source materials.

Requirements

Regulation Link Embedding
"As a paralegal, I want to click a regulation link directly from my deadline list so that I can instantly view the official statute without searching externally."
Description

Attach direct hyperlinks to the official source of each compliance regulation within the deadline dashboard. When a user clicks the link, the system opens the statute or regulation in a new browser tab or embedded viewer, eliminating manual searches. The integration ensures each compliance item displays its corresponding URL and updates automatically if the source changes. Expected outcome: users can access original legal texts with one click, reducing research time and errors.

Acceptance Criteria
Adding a Compliance Regulation with Link
Given a user creates or edits a compliance item with an associated regulation URL, when the item is saved, then the dashboard displays a clickable hyperlink next to the item, pointing to the official regulation source.
Accessing Regulation via Embedded Viewer
Given a user clicks the regulation hyperlink and embedded viewer mode is enabled, when the link is activated, then the system opens the regulation content within an embedded viewer in the application and retains navigation controls.
Accessing Regulation via New Browser Tab
Given a user clicks the regulation hyperlink and external view mode is enabled, when the link is activated, then the system opens the official regulation source in a new browser tab without disrupting the current dashboard view.
Automatic URL Update for Changed Source
Given an external regulation URL is updated in the master source mapping, when the dashboard is refreshed or the compliance item is reloaded, then the displayed hyperlink automatically reflects the new URL without manual intervention.
Invalid URL Error Handling
Given a compliance item contains a malformed or unreachable URL, when a user attempts to access the link, then the system displays a user-friendly error message and logs the URL issue for administrator review.
Regulation Summary Generation
"As an attorney, I want a brief summary of each regulation so that I can quickly understand its main requirements without reading the entire text."
Description

Automatically generate concise, bullet-point summaries of each attached regulation using predefined templates or AI-assisted parsing. Summaries highlight key provisions, deadlines, and obligations. Integration places the summary in a collapsible section beneath each regulation link, with the option to expand for full text. Expected outcome: users grasp critical regulation details at a glance, speeding up review.

Acceptance Criteria
Collapsible Regulation Summary Display
Given a user has attached a regulation link When the user views the regulation entry Then a concise bullet-point summary is displayed within a collapsed section beneath the link And the collapsed section header shows “Summary” with an expand icon
Summary Content Accuracy
Given a regulation text is parsed When the summary is generated Then the bullet points include key provisions, deadlines, and obligations extracted from the regulation And no summary point exceeds two sentences
AI-Assisted Template Parsing
Given the AI-assisted parser processes a regulation When parsing succeeds Then the summary uses the predefined template format And each template field is populated with relevant extracted data And parsing errors are logged without blocking summary generation
Toggle Summary Visibility
Given a collapsed summary section When the user clicks the expand icon Then the full regulation text is displayed beneath the summary And the icon toggles to a collapse icon When clicked again Then only the bullet-point summary is visible
Summary Export Functionality
Given a regulation summary is visible When the user selects “Export Summary” Then a PDF is generated containing the regulation link, bullet-point summary, and citation details And the file download initiates automatically
Citation Formatting and Validation
"As an attorney, I want automatically formatted and validated citations for each regulation so that I can include them in briefs with confidence."
Description

Implement an engine to format and validate regulatory citations according to jurisdictional style guides. The system parses regulation metadata (title, section, subsection) and constructs citations automatically. Validation checks the accuracy of citation elements against an authoritative database. Expected outcome: users receive correct, publication-ready citations without manual editing.

Acceptance Criteria
Automatic Federal Citation Formatting
Given a user inputs federal regulation metadata (title, section, subsection), When the citation engine processes the data, Then it generates a correctly formatted citation matching the Federal Register style (e.g., "36 C.F.R. § 212.1(a)").
State Regulation Citation Formatting
Given a user inputs state regulation metadata for California code, When the citation engine processes the data, Then it outputs a citation following California style guidelines (e.g., "Cal. Code Regs. tit. 24, § 301(b)").
Real-time Citation Validation
Given a generated citation, When the system compares it against the authoritative database, Then it confirms the citation elements are accurate and returns a validation status of "Valid" or "Invalid" within 2 seconds.
Citation Error Reporting
Given an invalid or mismatched citation element detected during validation, When the system flags the error, Then it displays a clear message indicating which elements are incorrect and suggests the correct values.
Bulk Citation Processing
Given a batch of 50 regulation metadata entries, When the user submits for citation generation, Then the engine processes all entries and returns properly formatted and validated citations for 100% of items within 30 seconds.
Contextual Regulation Search
"As a paralegal, I want to search keywords within all my referenced regulations so that I can find relevant clauses quickly."
Description

Provide a full-text search interface for all attached regulatory documents. Include filters for jurisdiction, effective date, keyword proximity, and document type. Search results display matched excerpts with context and direct links back to the compliance deadline entry. Expected outcome: users can locate specific regulatory language or provisions instantly across multiple documents.

Acceptance Criteria
Jurisdiction Filter Application
Given multiple regulatory documents tagged with different jurisdictions When the user selects a specific jurisdiction filter Then only documents matching that jurisdiction appear in search results
Effective Date Range Filter
Given documents with assigned effective dates When the user defines a start and end date in the effective date filter Then only documents whose effective dates fall within the specified range appear
Keyword Proximity Search
Given a regulatory document containing target terms within a defined proximity When the user performs a proximity search specifying the terms and proximity value Then search results include excerpts where the terms occur within the specified word distance
Document Type Selection
Given documents categorized by type (e.g., statute, regulation, case law) When the user selects one or more document types in the filter Then only documents of the chosen types are returned in search results
Contextual Excerpt Display and Link Navigation
Given search results return matching excerpts When the user views each result Then the system displays the excerpt with surrounding context and provides a clickable link to the corresponding compliance deadline entry
Regulation Version Tracking
"As an attorney, I want to view past versions and changes of a regulation so that I can understand its evolution and comply with the correct text for my case."
Description

Track and display version history for each regulation, showing publication dates, amendment notes, and change highlights between versions. Integrate a diff view that highlights added, removed, or modified text. Expected outcome: users can review how regulations have evolved and ensure compliance with the correct version at any given time.

Acceptance Criteria
Viewing Regulation Version History
Given a selected regulation, when the user opens the version history panel, then the system shall display a list of all published versions including publication date and amendment summary sorted descending by date.
Highlighting Changes in Diff View
Given two regulation versions are selected, when the user clicks 'Compare', then the system shall present a side-by-side diff view highlighting added text in green, removed text in red, and modified text underlined.
Filtering Versions by Date Range
Given a date range is specified, when the user applies the filter, then the version list shall only display versions with publication dates within the selected range.
Automatic Version Selection
Given the current date, when a user views regulation details, then the system shall automatically select and display the version effective on that date in the details pane.
Downloading Specific Regulation Version
Given a version entry in the history list, when the user clicks 'Download', then the system shall generate and download a PDF containing the full text and metadata of the selected version.
Regulation Bookmarking and Tagging
"As a paralegal, I want to bookmark and tag regulations so that I can organize my research and access key documents faster."
Description

Enable users to bookmark favorite or frequently referenced regulations and apply custom tags or notes. Bookmarked items appear in a dedicated sidebar section for quick access. Tags support categorization by practice area, client, or custom labels. Expected outcome: users build a personalized library of important regulations, improving organization and retrieval speed.

Acceptance Criteria
Bookmarking a Regulation
Given a user is viewing a regulation detail page When the user clicks the “Bookmark” icon for that regulation Then the regulation is added to the user’s Bookmarks list in real time
Adding Custom Tags to a Regulation
Given a user has bookmarked a regulation When the user enters one or more custom tags and clicks “Save Tags” Then the tags are associated with the bookmarked regulation and visible in its detail view
Viewing Bookmarked Regulations in Sidebar
Given a user has one or more bookmarked regulations When the user opens the sidebar Then all bookmarked regulations are listed alphabetically, each showing title, citation, and assigned tags
Editing Tags and Notes on a Bookmarked Regulation
Given a user is viewing a bookmarked regulation in the sidebar When the user clicks “Edit” on tags or notes, makes changes, and clicks “Save” Then the updated tags and notes are persisted and displayed correctly
Removing a Bookmark or Tag
Given a user has an existing bookmarked regulation with tags When the user clicks the bookmark icon again or removes a tag then confirms the action Then the regulation is unbookmarked or the tag is removed, and the sidebar updates accordingly

Bulk Reschedule

Enables mass adjustment of multiple deadlines in a single action when regulations change or filing windows shift. Streamlines updates across similar matters, minimizing repetitive tasks and keeping your entire case load in sync.

Requirements

Deadline Multi-Select
"As a paralegal, I want to select multiple deadlines at once so that I can efficiently prepare to reschedule all affected due dates in one action."
Description

Provide an interface within the DealFlow dashboard that allows users to select multiple case deadlines across one or more matters simultaneously. This functionality should support checkboxes or shift-click selection for bulk operations. Upon selection, users can apply actions to all chosen deadlines, ensuring rapid batch processing without navigating into each individual matter.

Acceptance Criteria
Bulk selection via checkboxes
Given the user is viewing the DealFlow dashboard with a list of case deadlines When the user clicks the checkbox next to any deadline Then that deadline row is visually highlighted as selected and the selection count increments
Contiguous selection with Shift+Click
Given the user has clicked to select a starting deadline When the user Shift+Clicks a second deadline Then all deadlines between and including the two clicked deadlines are selected
Bulk action menu accessibility
When one or more deadlines are selected Then the bulk actions dropdown becomes enabled and displays all supported actions (e.g., Reschedule, Delete)
Selection count display update
When the user selects or deselects deadlines Then the UI displays the accurate number of currently selected deadlines in the selection counter
Bulk reschedule applies to selected deadlines
Given multiple deadlines are selected and the user chooses the Reschedule action When the user enters a new date and confirms Then each selected deadline’s date is updated to the new date and a confirmation message is shown
Reschedule Rules Engine
"As a solo attorney, I want to apply a consistent rescheduling rule to multiple deadlines so that I maintain compliance when filing windows or regulations shift."
Description

Develop a rules engine that enables users to define rescheduling parameters, such as shifting by a fixed number of days, aligning to the next business day, or selecting a target date. The engine should apply these rules consistently across all selected deadlines, calculate new dates, and preview changes before finalizing.

Acceptance Criteria
Defining a Fixed-Day Shift Rule
Given the user enters a shift value of 5 days in the rules engine When the rule is saved Then the system stores the rule with a shift parameter set to +5 days
Applying Next Business Day Alignment
Given the user selects the “Align to next business day” option When the rule is applied to deadlines that fall on weekends or holidays Then each affected deadline is moved forward to the next valid business day
Selecting a Specific Target Date Across Multiple Deadlines
Given the user chooses a target date of 2025-06-15 When the rule is executed against 10 selected deadlines Then all 10 deadlines are updated to 2025-06-15
Previewing Proposed Date Changes Before Confirmation
Given the user has configured a reschedule rule When the user clicks the “Preview Changes” button Then the system displays a list of original and proposed new dates for all selected deadlines without committing changes
Validating Exception Handling for Weekends and Holidays
Given a reschedule rule is applied that results in a new date on a weekend or holiday When the system processes the rule Then it automatically adjusts each such date according to the defined weekend/holiday handling policy and flags any conflicts
Conflict Validation
"As a paralegal, I want to be notified when a rescheduled date conflicts with court closures or other deadlines so that I can avoid setting invalid due dates."
Description

Implement a validation system that checks proposed rescheduled deadlines against existing entries, court closures, and internal blackout periods. If conflicts are detected, the system should alert the user with details and suggest alternative dates or adjustments.

Acceptance Criteria
Detecting Deadline Conflicts
Given a user selects multiple deadlines and enters a proposed reschedule date, when the system checks against existing deadlines, then any overlapping or duplicate entries are flagged as conflicts.
Court Closure Conflict Alert
Given a reschedule date falls on a known court closure date, when validation runs, then the system displays an alert specifying the court, closure date, and reason for closure.
Internal Blackout Period Detection
Given the organization’s internal blackout calendar is in effect, when a proposed date lands within the blackout period, then the system blocks the selection and shows details of the blackout window.
Alternative Date Suggestions
Given a conflict is detected for a proposed date, when suggestions are generated, then the system provides at least three nearest valid dates outside conflict windows with explanatory notes.
Successful Conflict-Free Bulk Reschedule
Given the user confirms the selection of dates with no detected conflicts, when the bulk reschedule is executed, then all selected deadlines are updated, and a success summary lists the updated items.
Change History and Rollback
"As an administrator, I want to view and undo bulk rescheduling actions so that I can correct mistakes or adjust for regulatory changes."
Description

Maintain a comprehensive audit trail of all bulk rescheduling actions, logging original dates, reschedule parameters, user details, and timestamps. Provide a rollback mechanism that allows users to revert to the previous schedule in case of errors or regulatory reversals.

Acceptance Criteria
Audit Trail Entry Verification
Given a bulk reschedule action is completed, when the user views the change history log, then an entry must exist that includes original dates, new dates, user ID, action timestamp, and reschedule parameters.
Audit Trail Detail Accuracy
Given an entry in the change history, when inspecting the log entry details, then each field (original date, new date, user name, role, timestamp) must match the actual values of the bulk reschedule operation.
Undo Bulk Reschedule Operation
Given a user selects a prior bulk reschedule entry and initiates a rollback, when the rollback is confirmed, then all affected deadlines revert to their pre-reschedule dates and a new log entry indicates the rollback action.
Rollback Authorization Enforcement
Given a user without rollback permissions attempts to revert a bulk reschedule, when they attempt to confirm rollback, then the system prevents the action and displays an authorization error message.
Audit Trail Persistence and Accessibility
Given multiple bulk reschedule operations occur over time, when users query historical change logs via the UI or API, then all entries persist and are retrievable with filters for date range, user, matter, and action type.
Automated Notifications
"As a solo attorney, I want my clients and team members to receive notifications when deadlines change so that everyone stays informed and aligned."
Description

After bulk rescheduling, automatically generate and dispatch notifications to relevant stakeholders—clients, attorneys, and support staff—via email or in-app alerts. Notifications should include original and new deadlines and links to the updated case dashboard.

Acceptance Criteria
Notify Client of Deadline Changes
Given a user completes a bulk reschedule, when the system processes client notifications, then each client involved receives an email and in-app alert listing the original and new deadlines for their matter within 5 minutes of the reschedule.
Notify Attorney of Deadline Changes
Given a user completes a bulk reschedule, when the system processes attorney notifications, then each attorney assigned to the affected matters receives an email and in-app alert containing the original and new deadlines, with notification delivery logged in the audit trail.
Notify Support Staff of Deadline Changes
Given a user completes a bulk reschedule, when the system processes support staff notifications, then each support staff member linked to the affected matters receives an in-app alert and optional email with original and new deadlines, configurable per user preference.
Link to Updated Case Dashboard
Given a stakeholder receives a deadline change notification, when they click the dashboard link in the notification, then they are directed to the updated case dashboard that reflects the new deadlines, with the URL containing the correct matter identifier.
Bulk Notification Failure Handling
Given a failure occurs sending notifications during a bulk reschedule, when the system encounters a delivery error, then it retries sending up to three times, logs each failure, and creates an admin alert listing the stakeholders and error details.

Update Feed

Delivers real-time alerts on regulatory changes, upcoming filing windows, and new compliance obligations via in-app notifications or email. Automatically updates affected calendar entries so you always have the latest rules at your fingertips.

Requirements

Regulatory Feed Ingestion
"As a paralegal, I want to receive real-time regulatory updates so that I can stay compliant and manage deadlines proactively."
Description

Implement a connector that ingests real-time regulatory changes, filing window announcements, and compliance obligations from authoritative sources via APIs or RSS feeds. The system processes, normalizes, and stores incoming data in the DealFlow database, ensuring accuracy and timeliness. This requirement underpins the Update Feed feature by providing the foundational data stream, enabling downstream notification delivery and calendar updates.

Acceptance Criteria
Initial Connector Configuration
Given valid API endpoints and credentials for an authoritative regulatory source, When the configuration is saved, Then the system successfully establishes a connection and returns a 200 OK status within 10 seconds.
Real-time Data Retrieval
Given the connector is active, When a new regulatory update is published by the source, Then the system ingests the data into the ingestion pipeline within 5 minutes of publication.
Data Normalization and Validation
Given raw data payloads are ingested, When data processing runs, Then all fields are mapped to the DealFlow schema, dates are converted to UTC ISO format, required fields (title, effective date, jurisdiction) are present, and invalid records are flagged and sent to the error queue.
Persistent Storage Integrity
Given normalized regulatory records, When stored in the database, Then each record has a unique ID, ingestion timestamp, and status='active', and the total record count increases by the number of successfully stored records.
Error Handling and Retry Mechanism
Given a failed data retrieval or processing event due to network timeout or schema mismatch, When the error occurs, Then the system logs the error with context, retries up to 3 times with exponential backoff, and if still failing, moves the record to the dead-letter queue and alerts the administrator via email.
Notification Delivery Engine
"As a solo attorney, I want to get notifications via my preferred channel when a filing window opens so that I don't miss deadlines."
Description

Develop a scalable notification engine that dispatches alerts through in-app pop-ups and email. The engine should support template-based messages, rate limiting, retry logic, and channel-specific formatting. Integration with user preferences and device tokens ensures timely and personalized delivery, reducing missed deadlines and improving user engagement.

Acceptance Criteria
In-App Notification Delivery for Regulatory Updates
Given a regulatory change alert is generated, when the user is online with a valid device token and has in-app notifications enabled, then the system displays a pop-up notification within 5 seconds containing the correct templated message.
Email Notification Dispatch for Filing Deadlines
Given a filing deadline alert is scheduled and the user has email notifications enabled, when the notification is 24 hours before the deadline, then the system sends the templated email within 10 minutes via SMTP and logs the delivery status.
Rate Limiting Enforcement on High-Frequency Alerts
Given more than five notifications are triggered for a user within one minute, then the system queues additional notifications and ensures no more than five are sent immediately, deferring others per the configured rate limit policy.
Retry Logic Handling on Delivery Failures
Given a notification (email or in-app) fails due to a transient error, then the system retries delivery up to three times with exponential backoff intervals and logs each attempt and final outcome.
Channel-Specific Formatting for Notifications
Given a notification is prepared for its delivery channel, then email notifications include subject, header, and HTML body formatting per template, and in-app notifications include a title, body text truncated to 140 characters, and an appropriate action button.
User Preference Adherence in Notification Delivery
Given a user has disabled a specific notification channel, then notifications for that channel are suppressed while other enabled channels receive alerts as configured.
Calendar Auto-Update Sync
"As a paralegal, I want my calendar deadlines to adjust automatically when rules change so that I avoid manual updates and errors."
Description

Create a service that automatically adjusts affected calendar entries when regulatory deadlines or compliance dates change. The service reconciles existing events, applies new due dates, and notifies users of modifications. It integrates with the DealFlow calendar module and external calendar APIs (e.g., Google Calendar, Outlook) to maintain synchronized schedules.

Acceptance Criteria
Existing Calendar Event Sync on Regulatory Change
Given an existing calendar event linked to a regulatory deadline, when the external regulation date changes, then the service updates the calendar event to the new date within 5 minutes.
External Calendar API Synchronization
Given a connected Google or Outlook calendar, when a regulatory deadline is updated in DealFlow, then the corresponding event is updated in the external calendar with matching date, title, and description.
User Notification of Scheduled Update
Given that a calendar event date is automatically updated, when the update is applied, then the user receives both an in-app notification and an email summarizing the change within 5 minutes.
Conflict Resolution with Manual Edits
Given that a user has manually edited an event date, when a conflicting regulatory update occurs, then the system flags the conflict in the dashboard and prompts the user to confirm or reject the automated change.
Bulk Update of Multiple Affected Events
Given multiple calendar events linked to a single regulatory change, when the regulation update is received, then all related events are updated in bulk and the user is notified of the total number of events changed.
Notification Preferences Management
"As a user, I want to configure which types of updates I receive and how often so that I only get relevant alerts."
Description

Build a user interface and backend to allow users to customize which regulatory alerts they receive, preferred notification channels (in-app, email), and frequency (instant, daily digest, weekly summary). Preferences are stored per user and applied by the notification engine, enhancing relevance and reducing alert fatigue.

Acceptance Criteria
Initial Notification Preferences Setup
Given a first-time user accesses the Notification Preferences page When the page loads Then default channels are set to 'in-app' and frequency to 'instant'
Updating Notification Channels
Given a user on the Notification Preferences page When the user selects 'email' and deselects 'in-app' then saves preferences Then only email notifications are scheduled for regulatory alerts
Configuring Notification Frequency
Given a user on the Notification Preferences page When the user selects 'daily digest' frequency and saves preferences Then the system aggregates regulatory alerts and sends one daily email at 8:00 AM
Disabling All Notifications
Given a user deselects all notification channels and saves preferences When the system processes the update Then no notifications are sent for any regulatory alerts
Preference Persistence Across Sessions
Given a user has saved custom notification preferences When the user logs out and logs back in Then the Notification Preferences page displays the previously saved settings
Admin Feed Configuration Dashboard
"As a system admin, I want to configure and manage regulatory data sources so that I can ensure accuracy and coverage."
Description

Design an admin dashboard for managing regulatory data sources, including adding new feeds, editing API credentials, setting polling intervals, and monitoring feed health. The dashboard provides visibility into ingestion status, error logs, and configurable fallback options to ensure continuous data flow.

Acceptance Criteria
Adding a New Regulatory Data Feed
Given the admin is on the configuration dashboard, when they select “Add Feed” and provide a valid data source name, valid API URL, and credentials, then the system should validate the connection, display a success message, and list the new feed in the dashboard within 5 seconds.
Editing Existing API Credentials
Given an existing feed with stored credentials, when the admin updates the API key and secret and clicks “Save,” then the system should revalidate the connection using the new credentials, update the feed entry, and record the change in the audit log.
Configuring Polling Interval
Given a feed entry in the dashboard, when the admin sets the polling interval to a valid value between 5 and 1440 minutes and saves, then the system should schedule tasks at the new interval, reflect the updated interval in the UI, and trigger the next poll accordingly.
Monitoring Feed Health and Error Logs
Given multiple feeds with varying health statuses, when the admin views the dashboard, then each feed should display last ingest timestamp, status indicator (Healthy, Warning, Error), and a link to view the latest error logs in a modal.
Setting Fallback Options for Data Ingestion
Given that a primary ingestion fails, when the admin has configured a fallback data source, then the system should automatically attempt ingestion from the fallback, log the switch with timestamps, notify the admin via dashboard alert, and resume primary ingestion once restored.

QuickSetup

Generate a complete, tailored workflow in just three clicks by selecting a case type and key criteria. Eliminates manual setup, saving time and ensuring consistency across matters from the very start.

Requirements

Case Type Selection Interface
"As a paralegal, I want to select a case type from a clear, searchable list so that I can ensure the workflow matches the specific matter type."
Description

Implement an intuitive interface allowing users to select from predefined case types and specialties. The interface should present case types with clear labels and optional descriptions, enabling users to quickly identify the correct category for new matters. It must integrate seamlessly with the DealFlow dashboard, pulling available case types from the system’s taxonomy and offering search and filter capabilities. Upon selection, the interface will pass the chosen case type to downstream components for template and workflow generation.

Acceptance Criteria
Case Type Dropdown Accessibility
Given the user opens the new matter dialog When no text is input in the case type field Then the dropdown displays all active case types sorted alphabetically. Given the user tabs into the case type field Then the dropdown is focused and navigable via keyboard arrow keys. Given the display resolution is 1024x768 or greater Then all dropdown options are visible without horizontal scrolling.
Case Type Search and Filter
Given the user enters at least two characters into the case type search input When the input matches case type names or descriptions Then the dropdown filters list items to those matching the input. Given no case types match the input Then a 'No results found' message is displayed.
Case Type Selection Pass to Workflow
Given the user selects a case type from the dropdown When the user confirms the selection Then the selected case type is passed to the workflow generation component with correct ID and name. Given a valid case type is passed Then the subsequent workflow templates load within two seconds.
Case Type Descriptions Display
Given at least one case type has an optional description in the taxonomy When the user hovers over the info icon next to the case type label Then a tooltip displays the description text up to 200 characters.
Handling Empty Case Type Taxonomy
Given the taxonomy service returns an empty list Then the interface displays an error message: "No case types available. Please contact your administrator." Given the error state is shown Then the 'Next' button is disabled until the taxonomy is repopulated.
Dynamic Template Engine
"As a solo attorney, I want the system to build a complete task list automatically so that I save time and maintain consistency across matters."
Description

Develop a robust template engine that dynamically assembles workflow components based on selected case type and user-defined criteria. The engine should store a library of modular tasks, deadlines, and reminders, then generate a cohesive workflow tailored to the matter. It must support versioning of templates, allow easy updates to task definitions, and integrate with the notification system to schedule reminders automatically. Expected outcomes include consistent task structures and reduced manual configuration.

Acceptance Criteria
Generate Workflow for Basic Contract Case
Given the user selects 'Contract Dispute' case type with no additional criteria, When the user clicks 'Generate Workflow', Then the system assembles a workflow containing default modular tasks, deadlines, and reminders in the correct sequence based on template version 1.0.
Generate Workflow with User-Defined Criteria
Given the user selects 'Litigation' case type and applies custom criteria 'High Priority' and 'Discovery Required', When the user generates the workflow, Then the engine includes only tasks and deadlines matching these criteria and excludes irrelevant modules.
Add New Task Module and Reflect in Workflow
Given an administrator adds a new task module 'Conflict Check' to the library, When a workflow is generated for any case type, Then the 'Conflict Check' task appears in the generated workflow at its designated position.
Versioned Template Update Propagates
Given an existing case template at version 2.0 is updated with a revised deadline for 'Initial Client Interview', When the template version is incremented and a workflow is generated, Then the new workflows use version 2.1 with the updated deadline.
Automated Reminder Scheduling
Given a workflow is generated with tasks and associated deadlines, When the workflow is saved, Then the system automatically schedules reminders in the notification system at the configured intervals for each task.
Criteria-Driven Workflow Mapping
"As a legal assistant, I want the workflow to adapt based on case criteria so that each matter’s plan fits its unique requirements."
Description

Enable users to specify key criteria—such as jurisdiction, client type, and matter complexity—and have these inputs influence the generated workflow. The mapping logic should adjust task sets, timelines, and reminder frequencies based on criteria values. This requirement ensures customized workflows that reflect real-world case variations and compliance rules. The implementation will involve defining mapping rules and a decision matrix that ties criteria combinations to specific workflow configurations.

Acceptance Criteria
Jurisdiction-Based Workflow Configuration
Given the user selects a specific jurisdiction (e.g., California) When QuickSetup generates the workflow Then all tasks, due dates, and compliance checks align with California court rules and deadlines
Client Type Task Adjustment
Given the user specifies a client type (e.g., Pro Bono vs. Corporate) When QuickSetup configures the workflow Then the system includes or excludes tasks and fields according to the selected client type rules
Matter Complexity Timeline Adjustment
Given the user indicates matter complexity (e.g., High, Medium, Low) When QuickSetup builds the workflow Then task durations and milestone deadlines adjust proportionally to complexity levels
Combined Criteria Decision Matrix Application
Given the user enters a combination of jurisdiction, client type, and complexity When QuickSetup processes the inputs Then the decision matrix logic selects the correct preset workflow template matching the criteria combination
Reminder Frequency Customization
Given the generated workflow includes automated reminders When the criteria specify frequent follow-ups (e.g., High complexity, Pro Bono) Then reminder intervals shorten (e.g., every 3 days) and are scheduled in the dashboard
Workflow Preview & Confirmation
"As a paralegal, I want to review and adjust the generated workflow before applying it so that I can ensure accuracy and completeness."
Description

Provide a preview screen showing the generated workflow before finalization, including task names, deadlines, and reminder schedules. Users should be able to review the auto-generated plan, modify individual tasks or dates, and confirm to apply the workflow to the matter. The preview component must be responsive, allow inline edits, and validate changes in real time. This ensures users trust the automation and can refine details before committing.

Acceptance Criteria
Preview Screen Displays Generated Workflow
Given a case type and key criteria are selected, When the preview screen loads, Then it displays all auto-generated tasks with correct names, deadlines, and reminder schedules.
Inline Task Edit Functionality
Given the preview screen is displayed, When a user clicks on a task name or deadline, Then the field becomes editable inline and allows the user to enter a new value which is immediately shown in the preview.
Real-time Validation of Date Changes
Given a user edits a task deadline or reminder date, When the new date is outside allowed ranges or conflicts with other tasks, Then an inline error message appears instantly and prevents invalid entry; When the date is valid, Then the change is accepted without errors.
Responsive Layout for Preview Component
Given the preview screen is viewed on desktop, tablet, and mobile devices, Then the task list and inline edit controls adapt to screen size without horizontal scrolling or overlapping elements.
Confirmation Applies Workflow to Matter
Given all tasks are reviewed, When the user clicks the Confirm button, Then the system saves the workflow to the matter, creates all tasks with their configured deadlines and reminders, and displays a success notification.
Auto-Save & Edit Workflow
"As a small firm manager, I want the ability to modify the workflow after setup so that I can adapt to changing case circumstances."
Description

Implement functionality that automatically saves generated workflows to the matter record and allows users to revisit and edit workflows post-creation. Users should see a version history of workflow changes, revert to previous versions, and update tasks or timelines as case needs evolve. Integration with the main DealFlow datastore ensures changes reflect across the dashboard and notification engine.

Acceptance Criteria
Auto-Save on Workflow Generation
Given a user completes QuickSetup workflow generation, When the generation finishes, Then the workflow is automatically saved to the matter record without manual intervention and a confirmation message is displayed.
Edit Workflow Post-Creation
Given a user views a saved workflow, When the user updates tasks or timelines, Then the system accepts the edits, updates the workflow in real-time, and displays the updated workflow details.
Workflow Version History
Given a workflow has been edited multiple times, When the user accesses version history, Then all previous versions are listed with timestamps, editors' names, and change summaries in chronological order.
Revert to Previous Workflow Version
Given the user navigates to version history, When the user selects a previous version and clicks revert, Then the system restores the workflow to that version, updates the matter record accordingly, and logs the revert action in the history.
Sync Updates with Dashboard and Notifications
Given a workflow is edited or reverted, When the change is saved, Then all related dashboards and pending notifications reflect the updated tasks and deadlines within 5 seconds.

SmartChains

Automatically link tasks based on dependencies, deadlines, and resource availability. When one task changes, all connected steps adjust in real time, keeping your workflow coherent and up to date.

Requirements

Automated Task Linking
"As a paralegal, I want the system to automatically link related tasks so that I can focus on substantive work without manually managing dependencies."
Description

The system automatically identifies and establishes dependencies between tasks based on deadlines, prerequisites, and assigned resources. When a task is created, updated, or assigned, the engine evaluates existing tasks to generate and maintain links without manual intervention. This integration ensures workflow coherence across DealFlow’s dashboard, reduces human error in setting relationships, and provides a foundation for real-time chain adjustments. The expected outcome is a continuous, accurate network of linked tasks that evolves dynamically as new information is entered.

Acceptance Criteria
Automatic Dependency Detection on Task Creation
Given a user creates a new task T2 with a due date later than an existing task T1 and sharing required prerequisite metadata, when the task is saved, then the system automatically establishes a 'depends on' link from T2 to T1 without manual input.
Dynamic Link Adjustment on Task Update
Given an existing linked chain of tasks, when a user updates the deadline of task T1 to a date that invalidates its original position, then the system recalculates dependencies and adjusts all affected links in real time, reflecting the new order.
Automatic Link Re-evaluation on Resource Reassignment
Given tasks T1 and T2 assigned to the same resource with overlapping timelines, when a user reassigns the resource of T2 to the same resource as T1, then the system detects the resource-based dependency and automatically creates or updates the link accordingly.
Real-time Workflow Chain Update in Dashboard
Given multiple linked tasks displayed on the dashboard, when any task's status, deadline, or assignment changes, then the dashboard immediately refreshes to show the updated chain relationships and ordering within 2 seconds.
Preservation of Automated Links on Manual Changes
Given a chain of tasks with automated links, when a user manually edits a non-dependent field of any task (e.g., description), then the system retains existing automated dependency links and does not require re-linking.
Dynamic Deadline Adjustment
"As a solo attorney, I want deadlines of subsequent tasks to adjust automatically when one task’s deadline changes so that I can maintain realistic timelines without manual recalculation."
Description

Upon modification of any task’s deadline, all tasks in the dependency chain automatically recalculate their start and end dates, preserving predefined buffers and order. This feature integrates with the deadline management module to propagate changes in real time. It enhances agility by ensuring that downstream tasks stay synchronized with upstream adjustments, preventing timeline drift and minimizing the risk of missed deadlines.

Acceptance Criteria
Single Dependency Chain Update
Given a linear chain of tasks A→B→C with 2-day buffers, When Task A’s deadline is moved by 3 days, Then Tasks B and C adjust their start and end dates by 3 days each, preserving their 2-day buffers.
Parallel Task Group Adjustment
Given two downstream tasks B and C both dependent on Task A with individual buffers, When Task A’s deadline is delayed by 1 day, Then both B and C adjust start and end dates by 1 day without overlapping and maintaining their respective buffers.
Resource-Constrained Task Adjustment
Given tasks sharing a resource availability calendar, When the deadline of a preceding dependent task shifts, Then the system recalculates downstream task schedules within resource windows, ensures no resource conflicts, and preserves dependency order.
Buffer Preservation Verification
Given tasks with predefined buffers between each dependency, When any upstream deadline changes multiple times, Then the system consistently retains the specified buffer durations after every adjustment.
Real-Time Synchronization Across Users
Given Task A’s deadline is updated by User X, When User Y views the dashboard within 5 seconds, Then the updated start and end dates for all dependent tasks appear correctly in real time.
Resource-aware Scheduling
"As a paralegal, I want task start dates to consider resource availability so that assignments align with my actual capacity and calendar."
Description

The scheduling engine factors in individual resource availability, current workload, and calendar events when sequencing and linking tasks. By syncing with integrated calendars and workload metrics, the system prevents overallocation and conflicting assignments. This improves efficiency by aligning task chains with actual capacity, ensuring tasks are scheduled when the responsible team member is available to complete them.

Acceptance Criteria
SchedulingSingleTaskWithAvailableResource
Given a resource with no conflicting calendar events and current workload under the maximum threshold When a user schedules a new task for that resource Then the task is assigned at the requested time slot and the resource’s integrated calendar is updated accordingly
PreventOverallocationAcrossOverlappingTasks
Given a resource already assigned to a task that overlaps with a new task request When a user attempts to schedule the conflicting task Then the system blocks the assignment and suggests the next available time slot based on resource availability
SyncCalendarEventConflictResolution
Given an external calendar event marked as busy on a resource’s integrated calendar When a task is auto-scheduled for that resource Then the system avoids the busy period and schedules the task in the next available free slot
AutoAdjustChainedTasksOnResourceUnavailability
Given a chain of dependent tasks assigned to a single resource And the resource adds a new calendar event making them unavailable When the availability change occurs Then the system automatically reschedules all dependent tasks to maintain sequence without causing conflicts or exceeding capacity
ScheduleTaskConsideringCurrentWorkload
Given a resource’s current workload is at or above a configurable threshold When a user assigns an additional task to that resource Then the system issues a warning about potential overload and defers the task to the next suitable time slot or reassigns it based on priority rules
Chain Visualization Interface
"As a small firm manager, I want to visualize task chains on a timeline so that I can quickly understand workflow progression and identify bottlenecks."
Description

An interactive visual tool displays task chains as a graph with nodes and edges, highlighting dependency relationships, statuses, and deadlines. Users can zoom, filter, and reorganize nodes to explore different segments of their workflow. Embedded within the DealFlow dashboard, this interface offers immediate insight into overall project health, bottlenecks, and critical paths, enabling rapid decision-making and adjustments.

Acceptance Criteria
Graph Initialization on Dashboard Load
Given the user is logged into DealFlow and navigates to the dashboard, when the Chain Visualization Interface loads, then all active tasks appear as nodes, edges represent dependencies, nodes are color-coded by status, and deadlines display as date labels.
Zooming and Panning Task Graph
Given the Chain Visualization Interface is displayed, when the user uses zoom controls or scrolls the mouse, then the graph zooms smoothly between 50% and 200% without performance degradation, and when the user drags the background, the graph pans accordingly.
Filtering Tasks by Status and Deadline
Given the graph is visible, when the user selects filters for status ‘In Progress’ and deadlines within seven days, then only nodes matching those filters remain, edges update to reflect visible dependencies, and active filters are indicated in the UI.
Reorganizing Nodes via Drag-and-Drop
Given the task graph is displayed, when the user drags a node to a new position and releases it, then the node and its connected edges reposition dynamically, and the custom layout is persisted and saved to the user’s dashboard.
Highlight Critical Path and Bottlenecks
Given the graph is loaded, when the user clicks ‘Highlight Critical Path’, then the system calculates the longest dependency chain by deadlines, highlights those nodes and edges in red, and flags any task with downstream deadlines under 48 hours as a bottleneck.
Conflict Alert System
"As an attorney, I want to receive alerts when task updates create scheduling conflicts so that I can address issues before they impact case outcomes."
Description

The system continuously monitors task chains for conflicts such as resource over-allocation, overlapping deadlines, or disconnected dependencies. When a conflict arises, users receive real-time alerts via email and in-app notifications detailing the issue and suggesting corrective actions. This proactive warning mechanism helps maintain uninterrupted workflow and supports timely resolution of scheduling problems.

Acceptance Criteria
Resource Over-allocation Detection
Given a team member is assigned more than their daily capacity, when the system identifies the over-allocation, then it sends an email and in-app alert listing the conflicting tasks and recommended actions to reassign or reschedule.
Overlapping Deadlines Notification
Given two tasks in the same chain have deadlines within the same hour, when detected, then the system generates an alert detailing both tasks and proposes new non-conflicting deadlines.
Disconnected Dependency Alert
Given a completed predecessor task without a scheduled successor, when the system finds the missing dependency, then it notifies the user of the gap and offers to schedule the successor task.
Suggested Correction Action
Given any conflict alert is issued, when displaying the alert, then the system provides at least two actionable recommendations with direct links to implement them.
Real-time In-app Notification Delivery
Given a conflict occurs while the user is active in the dashboard, when the conflict is detected, then the notification appears within 5 seconds in the in-app panel and can be clicked to view full details.

ConditionalFlow

Embed dynamic branching logic into your templates, so tasks appear or skip based on case variables or client responses. Provides flexibility to handle diverse scenarios without duplicating templates.

Requirements

Condition Definition Interface
"As a paralegal, I want a visual interface to define branching conditions based on case data so that I can customize task flows without writing code."
Description

Provide a visual interface within the template editor where users can create, edit, and manage branching conditions. Users should be able to select case variables or client response fields from dropdowns, choose comparison operators (e.g., equals, greater than, contains), and input values or ranges. The interface should support grouping and nesting conditions and saving reusable condition sets for use across multiple templates. This feature streamlines setup, reduces configuration errors, and empowers non-technical users to define complex logic without coding.

Acceptance Criteria
Single Condition Creation
Given the user opens the condition definition interface and selects a case variable from the dropdown, when they choose an operator and enter a valid value, then clicking 'Add Condition' will display the new condition in the list with the correct variable, operator, and value.
Nested Condition Grouping
Given multiple conditions exist in the interface, when the user groups selected conditions under an AND or OR container, then the UI will render the nested group structure correctly and allow collapsing or expanding of the group.
Reusable Condition Set Saving
Given a defined condition or group of conditions, when the user clicks 'Save as Reusable Set' and provides a unique name, then the set is saved to the reusable library and appears in the 'Reusable Sets' dropdown for future import.
Operator Selection Validation
Given the user selects a text-based client response field, when viewing the operator dropdown, then only text-relevant operators (e.g., equals, contains, not equals) are enabled and others are disabled to prevent invalid comparisons.
Error Handling for Invalid Inputs
Given the user leaves the value input field empty and clicks 'Add Condition', then the system will display an inline validation error message and disable the save action until a valid value is entered.
Conditional Task Renderer
"As an attorney, I want tasks to automatically appear or skip based on case status so that I don’t see unnecessary steps."
Description

Implement backend logic that evaluates defined conditions during template instantiation and runtime. The renderer should read current case variables and client responses, determine which tasks meet the criteria, and dynamically include or exclude tasks from the workflow. It must integrate with the existing task scheduling engine to ensure tasks are generated in the correct order and skipped tasks do not impact deadlines or dependencies.

Acceptance Criteria
Evaluating Simple Boolean Condition
Given a template with a task conditioned on a boolean case variable When the variable is true Then the task is included in the workflow and scheduled accordingly; When the variable is false Then the task is excluded and no placeholder is created
Branching Based on Client Response
Given a client intake form response equals a specified value When the renderer processes the response Then only tasks matching that response are generated and all others are skipped
Multiple Conditions Combination
Given a task defined with combined AND/OR conditions on case variables When variables meet the composite logic Then the task is included; Otherwise it is excluded
Skipping Dependent Tasks Without Impacting Deadlines
Given Task A depends on Task B and Task B is excluded by condition When rendering the workflow Then Task A’s deadline adjusts to the next valid predecessor without error
Dynamic Order Preservation After Skips
Given a sequence of tasks with interleaved conditions When some tasks are skipped Then remaining tasks retain their original relative order in the generated workflow
Branching Workflow Preview
"As a paralegal, I want to preview how my conditional template will execute with different data so that I can verify its logic before using it on real cases."
Description

Build a simulation tool in the template editor that allows users to test and visualize different execution paths. Users should be able to input sample case data or toggle client response values, then see which tasks would be activated or skipped. The preview should clearly highlight the active branch and list skipped tasks, providing insights into the flow before deployment.

Acceptance Criteria
Sample Case Data Branching Preview
Given a template with conditional branches When the user inputs sample case data matching Branch A conditions Then the preview displays all tasks in Branch A and hides tasks in other branches
Client Response Toggle Dynamics
Given a conditional step based on client response When the user toggles a sample client response value Then the active and skipped tasks update in real-time to reflect the new selection
Active and Skipped Task Highlighting
Given a rendered preview When tasks are displayed Then active tasks are highlighted distinctly and skipped tasks are visually de-emphasized, each labeled with its status
Multi-Level Branching Workflow Preview
Given a template with nested conditional branches When the user runs a preview with sample data for both outer and inner conditions Then the preview accurately shows the task flow through each nesting level, skipping irrelevant tasks at each step
Preview Consistency After Template Edits
Given that the user modifies branching logic in the template When the user reruns the preview Then the preview reflects the updated logic without additional page reloads or cache issues
Condition-Based Notifications
"As an attorney, I want to receive alerts when a client response triggers a specific branch so that I can take timely action."
Description

Extend the notification system to trigger alerts when tasks enter or skip specific conditional branches. Administrators should be able to configure email or in-app notifications tied to condition outcomes. Notifications must include context about the condition and affected tasks and integrate with user settings for frequency and channels.

Acceptance Criteria
Admin Configures Branch Entry Notification
Given an administrator has selected a conditional branch in a template, when they enable notifications for branch entries and specify email or in-app channels and frequency, then those settings are saved and visible in the notification configuration panel.
Admin Configures Branch Skip Notification
Given an administrator has selected specific conditional branches to skip based on case variables or client responses, when they enable notifications for branch skips and choose desired channels and frequency, then those settings are saved and visible in the notification configuration panel.
Notification Content Includes Context
When a notification is triggered for a task entering or skipping a branch, then the notification message must include the template name, branch condition name, affected task name, and a link to the task details.
Notification Respects User Settings
Given a user has configured their personal notification preferences (email or in-app, frequency), when a condition-based notification is triggered, then notifications are delivered only via the selected channels and at the chosen frequency without duplication.
In-App Notification Display
When a condition-based notification is generated during an active session, then it appears instantly in the user's dashboard notification panel with correct unread count and displays relevant context data.
Conditional Logic Audit Trail
"As a paralegal, I want to see a history of how conditions were evaluated and which tasks were skipped so that I can audit the workflow and ensure accuracy."
Description

Develop an audit logging feature that records each condition evaluation, branch decision, and task skip event. Logs should capture timestamps, input variable values, evaluated conditions, and user identifiers initiating the template. This information should be accessible via the audit log module for compliance reviews and troubleshooting.

Acceptance Criteria
Condition Evaluation Logging
Given a template with conditional logic, when a condition is evaluated during template execution, then the system logs the timestamp, input variable values, and the evaluated condition expression.
Branch Decision Recording
Given a multi-branch conditional flow, when a branch is selected or bypassed, then the system records the decision outcome with branch identifier and timestamp.
Task Skip Event Tracking
Given tasks that are skipped due to unmet conditions, when a task is skipped during execution, then an audit entry is created capturing task ID, skip reason, timestamp, and user ID triggering the template.
Audit Log Accessibility
Given the audit log module, when a user with compliance or admin role accesses the audit logs, then they can view and filter entries by date range, user ID, variable name, and condition outcome without errors.
User Context Capture
When an audit entry is created, then it includes the user identifier who initiated the template execution, along with associated user name and role.
Immutable Log Entries
When audit entries are created, then they cannot be modified or deleted through standard user interfaces, ensuring tamper-evidence.

Case Catalog

Access a curated library of proven workflow templates for common legal matters—litigation, corporate filings, family law, and more. Preview detailed checklists, import with one click, and customize as needed.

Requirements

Template Library Access
"As a paralegal, I want to access a centralized library of legal workflow templates so that I can quickly identify and select the appropriate starting point for each matter."
Description

Enable users to access a centralized, curated library of workflow templates for various legal matters directly from the Case Catalog dashboard. The requirement ensures seamless integration with the DealFlow platform, providing secure retrieval of up-to-date templates, intuitive navigation through categories, and real-time synchronization with additions or updates. This enhances user efficiency by offering an organized repository of best-practice workflows, reducing setup time for new matters and maintaining consistency across cases.

Acceptance Criteria
Navigation in Template Library
Given the user is on the Case Catalog dashboard, when they click the 'Templates' tab, then the system displays all available workflow templates grouped by category with titles, descriptions, and preview thumbnails visible.
Category Filter and Search
Given the user enters a keyword in the search bar or selects a category filter, when they apply the filter, then only templates that match the keyword or selected category are displayed within 2 seconds.
Template Import and Customization
Given the user selects a template and clicks 'Import', when the import process completes, then the template is added to the user's active matter with all checklist items imported and editable.
Real-Time Updates Synchronization
Given an administrator updates a template in the centralized library, when the user next opens the template library or refreshes the page, then the latest version of the template is displayed without requiring manual cache clear.
Secure Template Retrieval
Given the user is authenticated and has the 'view templates' permission, when they access the template library, then all template data is loaded over HTTPS and unauthorized users receive an 'Access Denied' error.
Template Preview Detail
"As a solo attorney, I want to preview the content and structure of a workflow template so that I can ensure it aligns with my case requirements before importing."
Description

Implement a detailed preview feature that allows users to view the full checklist and workflow steps of each template before importing. The preview displays all tasks, deadlines, and dependencies in a read-only mode, with expandable sections for deeper insights into each step. This requirement enhances decision-making by giving users confidence in template selection and reduces errors by clarifying scope and expectations.

Acceptance Criteria
Viewing Full Checklist Preview
Given the user selects a template and opens the preview pane, When the preview loads, Then all tasks, deadlines, and dependencies are displayed in a read-only mode without any edit controls.
Expanding Task Details in Preview
Given a task in the preview, When the user clicks the expand icon for that task, Then the detailed description, sub-tasks, and notes are displayed inline.
Import Confirmation After Preview
Given the user has reviewed the template preview, When the user clicks the “Import Template” button, Then the system imports the template and displays a confirmation message summarizing the number of tasks and deadlines imported.
Preview Load Performance
Given the user initiates a template preview, When the preview panel opens, Then the full checklist and workflow steps load within 2 seconds for templates up to 50 tasks.
Permission Based Preview Access
Given a user’s role permissions, When the user attempts to preview a template, Then users with view access see the full read-only preview and users without access see an error message indicating insufficient permissions.
One-click Template Import
"As a small firm manager, I want to import a workflow template with one click so that my team can start working on a new matter immediately."
Description

Develop a one-click import mechanism that allows users to seamlessly add selected templates into their matter workspace. The feature automatically maps template tasks to the current case, sets default deadlines based on matter start dates, and assigns tasks to legal team members as per user preferences. This streamlines case setup, minimizes manual configuration, and accelerates time-to-billable activity.

Acceptance Criteria
Importing a Template into a New Matter
Given a user navigates to the Case Catalog and selects a template, When the user clicks the 'Import' button, Then the selected template's tasks are added to the current matter workspace within 2 seconds.
Automatic Task Mapping and Deadline Setting
Given a matter start date is set, When a template is imported, Then each task's deadline is automatically calculated based on its default offset from the matter start date and displayed correctly in the timeline.
Task Assignment Based on User Preferences
Given user preferences for task assignments are configured, When a template import is initiated, Then each imported task is assigned to the specified team member as per preferences.
Adjusting Default Deadlines Post-Import
Given a template has been imported and tasks have default deadlines, When the user edits a task's deadline, Then the updated date is saved and reflected in both the task list and dashboard reminders.
Handling Import Errors Due to Template Conflict
Given an imported template contains tasks with identifiers that already exist in the matter, When the import process detects conflicts, Then the system displays an error message with conflict details and aborts the import.
Template Customization Editor
"As a paralegal, I want to customize a workflow template after importing so that it fits the specific requirements of my client’s matter."
Description

Provide an in-app editor that allows users to customize imported templates by adding, removing, or reordering tasks, adjusting deadlines, and modifying descriptions. The editor offers drag-and-drop functionality, in-line editing, and versioning to track changes. This ensures workflows can be tailored to unique case nuances while retaining template integrity, supporting both standardization and flexibility.

Acceptance Criteria
Importing and Customizing a Template for a New Case
Given a user has selected a template from the Case Catalog, when the user clicks the “Import” button, then the template tasks should appear in the customization editor and the original template should remain unchanged.
Reordering Tasks via Drag-and-Drop in the Editor
Given the customization editor is loaded with tasks, when the user drags a task and drops it at a new position, then the task order should update immediately and persist after saving.
Editing Task Details Inline
Given a task is displayed in the editor, when the user clicks on the task name, description, or deadline field, then those fields should become editable inline, allow changes, and reflect updates on save.
Adjusting Deadlines with Date Picker
Given a task’s deadline field is available, when the user clicks the date field, then a date picker should appear, allow selection of a new date, and the updated deadline should validate against case constraints before saving.
Version Control and Reverting to Previous Template State
Given multiple edits have been made to a template, when the user accesses the version history and selects a previous version, then the editor should revert to that version’s tasks, descriptions, order, and deadlines, and then allow saving as the active template.
Template Search and Filter
"As an attorney, I want to search and filter templates by practice area and keywords so that I can efficiently find the most relevant workflow for my case."
Description

Integrate a robust search and filtering capability within the Case Catalog to help users quickly locate relevant templates. Filters include practice area, matter type, complexity level, and user ratings, while search supports keyword matching in titles, descriptions, and checklist items. This improves user experience by reducing time spent finding appropriate workflows and ensures precise retrieval of templates.

Acceptance Criteria
Keyword Search in Title, Description, and Checklist Items
Given the Case Catalog page is displayed When the user enters a search term in the search bar Then the system returns only templates whose titles, descriptions, or checklist items contain the search term, sorted by relevance
Filter by Practice Area
Given the Case Catalog page is displayed When the user selects one or more practice area filters Then the system displays only templates that match the selected practice areas
Filter by Matter Type
Given the Case Catalog page is displayed When the user selects one or more matter type filters Then the system displays only templates that match the selected matter types
Filter by Complexity Level
Given the Case Catalog page is displayed When the user selects a complexity level filter Then the system displays only templates with the matching complexity level
Filter by User Ratings
Given the Case Catalog page is displayed When the user applies a minimum user rating filter Then the system displays only templates with an average rating equal to or above the selected threshold
Combined Search and Filters Yield Precise Results
Given the Case Catalog page is displayed When the user enters a keyword and applies multiple filters Then the system returns only templates that satisfy all applied filters and contain the keyword
No Results Handling
Given the Case Catalog page is displayed When the user’s search and filter combination yields no matches Then the system displays a 'no results found' message and suggests clearing or adjusting filters

AI Insights

Leverage AI-driven analysis of past cases to identify missing steps, suggest optimal task sequences, and flag potential bottlenecks. Enhances efficiency and mitigates risk by continuously refining your workflows.

Requirements

Case Pattern Analyzer
"As a solo attorney, I want the system to analyze past case details and surface patterns so that I can leverage proven strategies and improve case outcomes."
Description

Leverage AI to analyze historical case data and identify common patterns, outcomes, and strategies, providing data-driven recommendations to guide case handling and improve decision-making.

Acceptance Criteria
Identifying Common Case Patterns
Given a dataset of at least 100 historical cases When the analyst requests pattern analysis Then the system highlights the top five recurring case patterns with supporting statistics
Suggesting Optimal Task Sequences
Given a selected case pattern When the user views the recommended workflow Then the system displays a sequenced list of tasks ordered by historical success rate
Flagging Potential Risk Factors
Given a new case with input parameters When the AI processes the case data Then the system flags any risk factors that appeared in at least 10% of similar historical cases
Generating Strategy Recommendations
Given a case pattern and desired outcome When the user requests strategy insights Then the system provides at least three data-driven strategy recommendations with confidence scores
Presenting Outcome Probabilities
Given a set of case variables When the AI model runs its predictive algorithm Then the system displays the probability percentages for each possible case outcome
Task Sequence Optimizer
"As a paralegal, I want suggested optimal task sequences so that I can streamline my workflow and meet deadlines more efficiently."
Description

Implement AI-driven recommendations for optimal task sequences by studying successful workflows, reducing redundant steps, and increasing operational efficiency.

Acceptance Criteria
Matter Onboarding Sequence Suggestion
Given a new matter is created with a defined matter type, when the user views the task sequence recommendations, then the system displays an AI-generated sequence of tasks prioritized by efficiency and completeness, with no redundant steps.
Dynamic Sequence Adjustment
Given a user modifies a suggested task sequence, when the changes are saved, then the system recalculates the remaining sequence in real-time and provides updated recommendations that integrate the user's adjustments without reintroducing removed steps.
Redundant Task Identification
Given an existing task sequence, when the optimizer analyzes the workflow, then the system flags any tasks that duplicate or overlap with others and suggests removal or consolidation, highlighting the reasoning for each suggestion.
Bottleneck Flag Notification
Given a proposed task sequence for a high-complexity matter, when the AI identifies steps with historically high delays or resource constraints, then the system highlights these as potential bottlenecks and recommends alternative approaches or ordering to mitigate delays.
Feedback-Driven Sequence Refinement
Given a user accepts or rejects AI-recommended sequences, when feedback is provided, then the system incorporates the feedback to refine future recommendations, showing a measurable improvement in task completion speed over subsequent similar matters.
Missing Step Detector
"As a paralegal, I want to be alerted to any missing procedural steps so that no critical task is overlooked in a case."
Description

Continuously compare active matter workflows against similar completed cases to detect and highlight any missing procedural steps, ensuring no critical task is overlooked.

Acceptance Criteria
Active Matter Initialization Comparison
Given an active matter with a defined workflow, when the Missing Step Detector is initiated, then the system retrieves and aligns workflows from at least three completed cases of the same matter type.
Missing Step Identification Accuracy
Given aligned workflows from similar cases, when the detector analyzes the active matter, then it highlights any steps missing from the active matter with at least 95% accuracy against a predefined gold standard.
User Alert for Missing Steps
Given missing steps are detected, when the user views the matter dashboard, then a notification banner displays each missing step with context and a timestamp within five seconds of completion of analysis.
Workflow Update Incorporation
Given the user reviews detected missing steps, when the user confirms additions, then the system appends the selected steps to the active matter’s workflow and logs the update in the matter history.
Comparison Performance at Scale
Given 100 active matters running comparisons simultaneously, when the detector processes workflows, then each comparison completes within 30 seconds without error.
Bottleneck Alert System
"As a solo attorney, I want to receive alerts for tasks that may cause delays so that I can address issues before they impact deadlines."
Description

Monitor task progress and analyze time-to-completion trends to flag potential bottlenecks, enabling users to proactively reallocate resources and prevent delays.

Acceptance Criteria
Detect Potential Bottleneck from Historical Data
Given historical case completion times are available, when the AI Insight engine analyzes time-to-completion trends and identifies tasks exceeding the 90th percentile duration, then the system must flag these tasks as potential bottlenecks and display an alert on the dashboard within 5 minutes of detection.
Real-Time Overdue Task Alert
Given an active task has a predefined expected completion time, when the task’s elapsed time exceeds the threshold by 10%, then the system must highlight the task in red on the dashboard and send an automated email notification to the assigned user within 2 minutes.
Dynamic Resource Reallocation Suggestion
Given one or more tasks are flagged as bottlenecks, when the user opens the Bottleneck Alert panel, then the AI must present the top three resource reallocation suggestions ranked by expected delay reduction impact, including estimated time savings for each option.
User-Defined Bottleneck Threshold Configuration
Given the user accesses the Bottleneck Alert settings, when the user customizes the bottleneck detection threshold parameters (e.g., percentage over expected time, case type weighting), then the system must apply and persist the new thresholds for all subsequent analyses and confirm the change via on-screen notification.
Periodic Batch Analysis of Task Completion Trends
Given the system runs a daily batch job at 2:00 AM, when the batch analysis completes, then the AI must generate and email a summary report listing all tasks predicted as bottlenecks for the next 24 hours, including case IDs, task names, and risk scores.
Workflow Refinement Dashboard
"As a small firm manager, I want a consolidated view of AI-generated workflow insights so that I can oversee case progress and optimize resource distribution."
Description

Offer a real-time dashboard that visualizes AI-generated workflow insights—including task sequences, identified missing steps, and bottleneck alerts—to support management decisions and resource optimization.

Acceptance Criteria
Real-Time Task Sequence Visualization
Given the user opens the Workflow Refinement Dashboard, when AI processes the latest workflow data, then the dashboard displays the optimized task sequence in chronological order with task names, assigned users, and current statuses.
Missing Steps Identification Alert
Given a completed or in-progress case, when the AI engine identifies a step missing from the workflow, then the dashboard highlights the missing step with a red flag icon and displays a suggested step description within two seconds of detection.
Bottleneck Detection Notification
Given ongoing task execution, when a task’s actual duration exceeds the historical average for similar tasks by 20%, then the dashboard immediately displays a bottleneck alert with task details and a recommended mitigation action.
Insights Refresh within SLA
Given continuous data updates, when new workflow events are recorded, then the dashboard refreshes all AI-generated insights—including sequences, missing steps, and bottleneck alerts—within five seconds without requiring a manual page reload.
Resource Optimization Recommendations
Given detected resource imbalances across tasks, when the AI identifies overloaded users or underutilized resources, then the dashboard presents at least two resource reallocation options along with projected impact metrics.

Team Editor

Collaborate in real time with colleagues on building and refining workflows. Track changes, leave comments, and maintain version history to ensure alignment and transparency across your team.

Requirements

Real-Time Collaboration
"As a paralegal, I want to edit workflows at the same time as my colleagues so that we can quickly build and refine processes without waiting for others to finish."
Description

Enable multiple team members to simultaneously edit and update workflow documents within the editor, reflecting changes instantaneously for all participants. This feature ensures seamless cooperative editing, reduces bottlenecks from sequential updates, and maintains a single source of truth by synchronizing edits in real time.

Acceptance Criteria
Simultaneous Edits by Team Members
Given two or more authenticated users open the same workflow document in the editor When one user makes a change to a workflow element Then all other users see the change reflected within two seconds
Real-Time Synchronization Across Clients
Given a user edits a workflow document on one device When the document is open on another device for the same user Then both devices display identical content updates instantly
Conflict Resolution Notification
Given two users edit the same workflow field at the exact same time When a conflict is detected by the system Then both users receive an in-app notification describing the conflict and options to merge or override changes
Version History Preservation
Given users collaboratively edit a workflow document over multiple sessions When any user saves changes Then the system logs each revision with timestamp, author, and change summary in the version history panel
User Presence Indicators
Given multiple users are viewing or editing the same workflow document When a user joins or leaves the document Then the editor displays an updated list of active users and highlights their cursor locations in real time
Version History Tracking
"As a solo attorney, I want to review past versions of our workflow so that I can understand change history and revert to a stable state if needed."
Description

Maintain a comprehensive, timestamped record of all edits and workflow versions. Users can view, compare, and restore previous states, ensuring accountability and facilitating rollback in case of errors or misguided changes.

Acceptance Criteria
Recording New Versions
Given a user saves changes to a workflow, When the save is complete, Then the system creates a new version entry with a unique ID, timestamp, editor name, and change summary in the version history list.
Comparing Workflow Versions
Given a user selects two versions from the version history, When the versions are compared, Then the system displays a side-by-side diff highlighting additions, deletions, and modifications between the versions.
Restoring a Previous Version
Given a user clicks the restore action on a selected version, When the confirmation is accepted, Then the workflow reverts to the selected version state and a new entry is added to the version history recording the rollback.
Viewing Version Metadata
Given a user views the version history list, When the list is displayed, Then each version entry shows the timestamp, editor’s name, and a short summary of changes.
Handling Large Histories
Given a workflow with over 100 versions, When the user scrolls through the history, Then the version history is paginated or infinite-scrolled and loads each page in under 2 seconds.
Inline Commenting
"As a team member, I want to comment directly on a workflow step so that I can ask questions or suggest improvements without disrupting the document."
Description

Allow users to leave contextual comments on specific workflow steps or elements. Comments are threaded, can be resolved or replied to, and assist in clarifying decisions, requesting reviews, and fostering discussion without leaving the editor.

Acceptance Criteria
New Comment Creation
- Given a user selects a workflow step and clicks the inline comment icon, a comment input field is displayed directly beneath the step. - When the user enters text and submits the comment, the comment is saved and immediately displayed with the user's name and timestamp.
Threaded Reply
- Given an existing comment on a workflow step, when a user clicks 'Reply', a nested input field appears under the comment. - When the user submits the reply, it is displayed as a child of the original comment, maintaining thread order.
Comment Resolution
- Given a thread with one or more comments, when a user clicks 'Resolve', the entire thread is marked as resolved and hidden by default. - When viewing resolved threads, the resolved comments are displayed in a collapsed state and can be reopened by clicking 'Show Resolved'.
Comment Mentions Notification
- Given a user types '@' followed by a teammate's name in a comment, when the comment is submitted, an in-app notification is sent to the mentioned user. - When the mentioned user clicks the notification, they are navigated to the relevant workflow step and comment thread.
Comment Editing and Deletion
- Given a user hovers over their own comment, 'Edit' and 'Delete' buttons become visible. - When the user edits and saves the comment, the updated content and an 'edited' label with timestamp appear. - When the user deletes the comment, a placeholder 'Comment deleted by user' is displayed with timestamp.
Role-Based Access Control
"As a firm manager, I want to control which colleagues can edit or view workflows so that sensitive processes remain protected."
Description

Implement granular permission levels (e.g., view-only, comment, edit, admin) for workflow collaboration. Administrators can assign or revoke privileges to ensure data integrity and appropriate access among team members.

Acceptance Criteria
Assigning View-Only Permissions
Given an administrator accesses the Team Editor permissions panel When the administrator assigns 'view-only' permission to a team member Then the team member can open and navigate workflows in read-only mode And the team member cannot see or interact with edit, comment, or admin controls And any attempt to modify content displays an 'Access Denied' notification.
Granting and Revoking Admin Privileges
Given an administrator views a user’s current permissions When the administrator grants 'admin' privileges to the user Then the user immediately gains access to all admin-level controls including managing other users When the administrator revokes 'admin' privileges Then the user’s access reverts to their prior permission level without delay And an in-app confirmation message is displayed for both actions.
Comment Permission Enforcement
Given a user with 'comment' permission opens a workflow When the user attempts to leave a comment on a workflow element Then the comment editor is enabled And the user can submit comments successfully When the same user attempts to edit workflow content Then the edit controls are disabled and an 'Insufficient Permissions' message appears.
Edit Permission Enforcement
Given a user with 'edit' permission accesses a workflow When the user modifies a workflow step and saves changes Then the updates are reflected immediately for all users with appropriate access And an edit history record is created in version history When the user attempts to change permissions or access settings Then the admin controls remain inaccessible and an 'Admin Rights Required' prompt is shown.
Permission Change Audit Trail
Given any permission change action occurs (grant or revoke) When the action is performed by an administrator Then a log entry is created with timestamp, administrator ID, target user ID, and permission changes And the audit log is accessible to administrators only And filtering by user, date range, and action type returns accurate entries.
Change Notification System
"As a paralegal, I want to receive alerts when a colleague updates a workflow so that I can review changes promptly and keep tasks on schedule."
Description

Provide configurable notifications for workflow modifications, comments, or approvals. Users can subscribe to alerts via in-app notifications or email, ensuring they stay informed about updates that require their attention.

Acceptance Criteria
Real-Time Workflow Modification Notification
Given a user has subscribed to workflow modification alerts, when any change is made to an existing workflow, then the user receives an in-app notification within 5 seconds that includes the workflow name, type of modification, and the modifier’s name.
Email Alert Subscription for Comments
Given a user has enabled email alerts for comments on workflows, when a new comment is posted on any subscribed workflow, then an email is sent to the user’s registered email address within 1 minute containing the comment text, author, timestamp, and a direct link to the commented workflow.
Configurable Notification Preferences
Given a user is on the notification settings page, when the user updates their notification preferences (enable/disable in-app or email for modifications, comments, or approvals), then the system saves and applies the new preferences immediately and displays a confirmation message.
In-App Approval Request Notification
Given a user has approval permissions on a workflow, when another user requests approval of a workflow item, then the approver receives an in-app notification within 5 seconds that includes the item name, requester’s name, and a link to the approval interface.
Notification Read Status Synchronization
Given a user receives a notification (in-app or email), when the user marks the notification as read in the application, then the system updates the read status across all notification channels and no longer displays the notification as unread.

Time Tracker Heatmap

Transforms the visual dashboard into an interactive heatmap that highlights hours logged per task and day. This feature helps users instantly identify days with the highest billable activity, allowing them to balance workloads, optimize scheduling, and ensure no time goes unaccounted for.

Requirements

Heatmap Data Aggregation
"As a paralegal, I want the system to automatically aggregate time entries by task and date so that I can see total hours reflected in the heatmap without manual calculation."
Description

The system must aggregate all logged time entries by task and date, calculating the total number of billable hours per task for each day. This data aggregation process should integrate seamlessly with the existing time-tracking database, maintain accuracy as new entries are added, and output a structured matrix suitable for heatmap visualization. The aggregation engine must handle large volumes of entries efficiently and support incremental updates to ensure performance.

Acceptance Criteria
Daily Time Aggregation Completeness
Given the time-tracking database contains multiple entries for a specific date and task, When the aggregation function runs, Then the total billable hours for that task on that date equals the sum of all entered durations.
Seamless Database Integration
Given the existing time entries in the database, When the aggregation engine executes, Then it retrieves entries without altering the raw data and outputs the structured matrix without errors.
Structured Matrix Output
Given aggregated totals, When exporting the aggregation result, Then the output is a matrix with dates as rows and tasks as columns, with each cell representing the total billable hours (zero if no entries).
Performance under Load
Given a dataset of 100,000 time entries spanning multiple dates and tasks, When the aggregation engine processes the data, Then it completes within 3 seconds and uses no more than 2GB of memory.
Incremental Aggregation Update
Given new time entries added after the initial aggregation, When the incremental update runs, Then only entries for affected dates are processed and the matrix updates within 1 second.
Interactive Heatmap Rendering
"As a solo attorney, I want to hover over heatmap cells to see exact hours logged for that task on that day so that I can quickly understand my billable activities."
Description

Render an interactive heatmap grid on the dashboard where each cell represents hours logged for a specific task and day. The color intensity of each cell should scale proportionally to the number of hours, with a configurable palette for visual clarity. Cells must support hover tooltips displaying exact hour values and task details. The component should be responsive, maintaining readability across various screen sizes and resolutions.

Acceptance Criteria
Heatmap Grid Rendering
Given the user navigates to the dashboard, when the heatmap loads, then the grid displays rows equal to the number of tasks and columns equal to the number of days in the selected period.
Color Intensity Scaling
Given cells with varying logged hours, when rendered, then each cell's background color intensity scales proportionally to the number of hours logged according to the configured color palette.
Hover Tooltip Information
Given the user hovers over any heatmap cell, then a tooltip appears displaying the exact number of hours logged and the associated task details.
Configurable Color Palette Application
Given the user selects a different color palette, when the heatmap is refreshed, then all cell color intensities update to reflect the new palette while maintaining relative scaling.
Responsive Heatmap Layout
Given the dashboard is viewed on various screen sizes and resolutions, when the viewport size changes, then the heatmap grid and tooltips adjust in size and positioning to maintain readability without overlap.
Custom Date Range Filter
"As a user, I want to filter the heatmap by specific date ranges so that I can analyze my time distribution over periods relevant to my billing cycles."
Description

Provide a control allowing users to select custom start and end dates to filter the heatmap view. The date picker should support presets (last week, last month, custom) and instantly update the heatmap upon selection. Date range filtering must apply to both data aggregation and rendering layers, ensuring that only entries within the chosen period are included in calculations and display.

Acceptance Criteria
Selecting Preset Date Range
Given the user selects the “Last Week” preset from the date picker When the selection is applied Then the heatmap updates within 2 seconds to display only entries from the past 7 days And the start and end dates in the picker reflect the correct range
Choosing Custom Date Range
Given the user inputs a valid custom start and end date When the user clicks “Apply” Then the heatmap immediately refreshes to include only entries within the selected custom date range And the axis labels update to display the new start and end dates
Invalid Date Range Handling
Given the user selects a start date that is later than the end date When the user attempts to apply the filter Then the “Apply” button remains disabled And an inline error message notifies the user to correct the date range
Date Range Persistence Across Sessions
Given the user has applied a custom date range When the user navigates away and then returns to the heatmap view Then the previously selected date range is still displayed in the date picker And the heatmap shows the corresponding filtered data
Heatmap Data Update Performance
Given the user selects any valid date range up to one year When the user applies the date filter Then the heatmap data aggregation and rendering complete within 3 seconds Without rendering artifacts or incomplete data
Export Heatmap Report
"As a solo attorney, I want to export the heatmap as a PDF so that I can include it in client billing reports and internal reviews."
Description

Allow users to export the displayed heatmap and its underlying data in multiple formats, including PNG for visual sharing, PDF for client reports, and CSV for external analysis. The export function should respect the current date range and filter settings, include a legend with color scale definitions, and provide options for title and annotation inputs before generating the final file.

Acceptance Criteria
PNG Export with Custom Title and Annotation
Given the heatmap is displayed with a selected date range and filters When the user clicks 'Export' and selects 'PNG', inputs a title and annotation Then the system generates a PNG file matching the current view, including the legend and annotations
PDF Export with Legend and Filters Applied
Given the heatmap and filters are applied When the user exports as PDF and provides a title and annotation Then the system outputs a PDF that preserves heatmap resolution, includes the legend, applied filters, title, and annotations
CSV Data Export for External Analysis
Given the heatmap is displayed with active date range and filters When the user selects 'Export as CSV' Then the CSV file contains rows for each day-task entry with date, task name, and logged hours, matching the selected settings
Inclusion of Legend in Exported Reports
Given the heatmap includes a color scale legend When the user exports the report in any format (PNG, PDF, or CSV) Then the generated file includes the legend with accurate color definitions
Export Respects Current Date Range and Filters
Given the user has set a custom date range and filter on the heatmap When exporting the report in any format Then the output file contains only data within the selected date range and applied filters
Real-Time Data Sync
"As a paralegal, I want the heatmap to update instantly when I log or modify time entries so that I always see current billable data."
Description

Implement real-time synchronization so that any new time entries or edits update the heatmap instantly without requiring a page refresh. Utilize WebSocket or similar push technologies to listen for changes in the time-tracking database and trigger incremental updates to the aggregation layer and heatmap rendering component. Ensure updates are performant and do not degrade the user experience.

Acceptance Criteria
New Time Entry Reflects Immediately
Given a user creates and saves a new time entry, When the time entry is persisted to the database, Then the heatmap updates the corresponding date cell to reflect the new total hours within 2 seconds without requiring a page refresh.
Edited Time Entry Updates Instantly
Given a user edits an existing time entry’s hours, When the edit is saved, Then the heatmap adjusts the affected date cell to reflect the updated hours in real-time, with the visual change visible immediately.
Concurrent Updates Handled in Real-Time
Given two users add or edit time entries concurrently, When both changes are committed, Then each user’s heatmap view synchronizes to show both sets of changes within 3 seconds without conflict, ensuring data consistency.
Reconnection After Connection Interruption
Given the client loses WebSocket connectivity, When the connection is restored, Then the client requests and applies all missed updates so the heatmap displays the correct aggregated hours without duplicates or omissions.
High Volume Update Performance
Given a batch of 100+ time entries is updated within a minute, When these updates are pushed to the client, Then the heatmap processes and renders the updates within 5 seconds without UI jank or degraded responsiveness.

Client Profit Breakdown

Provides a detailed, color-coded bar chart showing revenue generated by each client or matter. Users can filter by date or case type, quickly spotting which clients deliver the highest profitability and making informed decisions on resource allocation and pricing strategies.

Requirements

Data Integration Module
"As a solo attorney, I want the system to automatically pull and consolidate revenue data from different sources so that I can see accurate profit breakdowns without manual data reconciliation."
Description

Aggregate revenue data from billing entries, trust ledgers, and retainer balances across clients and matters into a unified data model, ensuring real-time updates, support for historical and current metrics, and seamless integration with existing billing databases and accounting software.

Acceptance Criteria
Real-Time Revenue Data Aggregation
Given a new or updated billing entry, when the data integration module processes it, then the unified data model reflects the change within 60 seconds.
Historical Metrics Accessibility
Given the user selects a historical date range, when a revenue report is generated, then the system returns accurate aggregated revenue data for each client for that period.
Trust Ledger Data Synchronization
Given updates in the trust ledger system, when entries are added or reconciled, then the integrated data model synchronizes the ledger entries and balances within 5 minutes.
Retainer Balance Integration
Given recorded retainer payments and usages, when transactions involving retainers occur, then the unified data model updates the client’s retainer balance to match the source system.
Accounting Software Compatibility
Given an external accounting software API, when a data sync is initiated, then revenue, trust ledger, and retainer data import/export completes without errors and maintains data integrity.
Dynamic Filter Controls
"As a paralegal, I want to filter client profit data by specific date ranges and case types so that I can focus on profitability trends relevant to my current workflow."
Description

Provide interactive controls allowing users to filter profit data by date ranges, case types, fee structures, and client segments, with instant application and multi-select support, plus the ability to save custom filter presets for recurring analyses.

Acceptance Criteria
Filtering by Date Range
Given the user opens the dynamic filter controls When the user selects a valid start date and end date Then the profit bar chart updates to display only data within the specified date range And the system validates that the start date is earlier than or equal to the end date
Filtering by Case Type and Fee Structure
Given the dynamic filter controls are visible When the user selects one or more case types and one or more fee structures Then the profit breakdown chart updates to show only bars corresponding to the selected case types and fee structures And any unselected types or structures are excluded from the display
Multi-Select Client Segment Filters
Given the client segment filter control supports multi-selection When the user selects multiple client segments Then the chart aggregates and displays profit data for all chosen segments And the UI clearly indicates which segments are currently applied
Saving Custom Filter Presets
Given the user has applied at least one filter When the user clicks 'Save Preset' and provides a unique preset name Then the system saves the current filter configuration under that name And the new preset appears in the user’s list of saved presets for future reuse
Instant Filter Application Performance
Given the dataset contains up to 10,000 profit records When the user applies or modifies any filter Then the system updates the chart visualization within 500 milliseconds And if the update exceeds 200 milliseconds, a loading indicator briefly appears
Color-coded Bar Chart Visualization
"As a small firm manager, I want to see color-coded bars that quickly highlight high and low profit clients so that I can allocate resources more effectively."
Description

Implement a responsive bar chart where each bar represents a client or matter and is color-coded based on profitability thresholds (e.g., green for high profit, yellow for moderate, red for low or negative), with accessible tooltips showing detailed metrics such as total revenue, expenses, and net profit.

Acceptance Criteria
Dashboard Loads with Color-Coded Bars
Given the user navigates to the Client Profit Breakdown page When the dashboard loads Then each bar rendered represents a client or matter with correct color based on predefined profitability thresholds
Date Filter Applied Updates Chart
Given the user sets a custom date range and applies the filter Then the bar chart updates to include only clients and matters with activity in that range and recalculates colors based on updated profitability
Case Type Filter Refreshes Visualization
Given the user selects a specific case type Then the chart refreshes to show only bars for matters of that case type, colored according to their profitability
Tooltip Displays Detailed Metrics on Hover
Given the user hovers or taps on a bar Then a tooltip appears displaying total revenue, total expenses, and net profit formatted in currency, and the tooltip is fully visible within the viewport
Responsive Chart Layout on Mobile
Given the viewport width is below 600px Then the bar chart switches to a stacked or vertical layout, maintains color coding, and tooltips are accessible via tap
Export and Sharing Options
"As a solo attorney, I want to export the profit breakdown report to PDF so that I can share it with stakeholders during meetings."
Description

Enable users to export filtered profit breakdown data and chart visuals to formats like CSV, PDF, and PNG, with options to email reports directly from the dashboard and print, ensuring exports maintain color codes, data integrity, and proper layout.

Acceptance Criteria
Export Filtered Profit Data to CSV
Given the user has applied filters by date or case type on the profit breakdown dashboard When the user clicks "Export to CSV" and confirms the action Then a CSV file is generated and downloaded within 5 seconds, encoded in UTF-8 with headers for Client, Matter ID, Revenue, Cost, Profit Percentage, and an additional column displaying each bar’s hex color code
Export Chart and Data to PDF
Given the profit breakdown chart and its underlying data are visible with applied filters When the user selects "Export to PDF" Then a PDF document is generated that includes the chart with original color codes, a legend, and a table of data spanning no more than two pages
Export Chart Visual to PNG
Given the user is viewing the color-coded bar chart When the user clicks "Export to PNG" Then a PNG image is downloaded within 3 seconds at a minimum resolution of 300 DPI, preserving the exact chart colors and layout without distortion
Email Profit Report from Dashboard
Given filtered chart and data are displayed When the user chooses "Email Report," enters a valid email address, and clicks "Send" Then an email is sent within 10 seconds containing the report as both PDF and CSV attachments, with subject line "Profit Breakdown Report" and a confirmation notification displayed
Print Report Maintains Color and Layout
Given the filtered dashboard view is active When the user selects "Print" and confirms printer settings Then the printed output uses original chart colors, includes the legend and data table, and fits within standard A4 or Letter margins without clipping
Performance and Scalability
"As a small firm paralegal, I want the profit breakdown dashboard to load quickly even with years of billing data so that I don't waste time waiting."
Description

Optimize data retrieval and chart rendering to handle large datasets of thousands of records with minimal load times by implementing lazy loading, server-side pagination, and efficient queries, ensuring the feature scales with growing client and historical data volumes.

Acceptance Criteria
Initial Dashboard Load with Large Dataset
Given a dataset of 10,000 client records, when the dashboard is first loaded, then the initial chart must render within 2 seconds and display the first 20 bars correctly.
Applying Date Filter on Large Data Set
Given 20,000 records in the database, when a user applies a date range filter, then the filtered results must return within 1.5 seconds and the chart must update to display only the relevant bars.
Scrolling Through Paginated Client List
Given that the chart displays 20 bars per page, when the user scrolls to the bottom, then the next page of data must load within 1 second, without duplicates or gaps.
Handling Concurrent User Requests for Profit Data
Given up to 50 concurrent users performing chart operations, when multiple requests are processed, then the average response time must remain under 2 seconds and error rate below 0.1%.
Retrieving Deep Historical Data Sets
Given a query spanning over 50,000 historical records, when the user requests data, then the response must be paginated and each page rendered incrementally under 2 seconds without timeouts.

Bottleneck Beacon

Automatically analyzes task completion times and flags workflow steps where progress consistently stalls. By highlighting these choke points in red on the dashboard, users can pinpoint inefficiencies, reassign resources, or adjust processes to keep cases moving forward smoothly.

Requirements

Task Data Collection Module
"As a solo attorney, I want the system to automatically record when each task begins and ends so that I can accurately measure case progress without manual tracking."
Description

Implement a backend service that captures and stores precise start and end timestamps for each workflow task, including metadata such as task type, assigned user, and associated case ID. This module should normalize and validate incoming data, support batch imports from legacy systems, and ensure real-time data availability for downstream analytics. Its integration with the existing task tracking database must maintain ACID properties, support horizontal scaling, and guarantee data integrity and low latency.

Acceptance Criteria
Real-time Timestamp Capture
Given a user marks a workflow task as started and then completed, When the backend service receives the start and end events, Then it must store both timestamps in ISO 8601 format within 500ms of receipt and expose them via the analytics API.
Batch Import Legacy Data
Given a CSV file containing legacy task records, When the batch import job runs, Then all valid records are ingested, normalized, and stored, invalid records are logged to an error file, and the job completes without failure.
Metadata Validation and Normalization
Given an incoming task event with task type, assigned user ID, and case ID fields, When the service receives the event, Then it validates task type against the predefined list, confirms user and case IDs exist, normalizes text fields to uppercase, and rejects invalid events with a 400 error.
Horizontal Scalability Under Load
Given a sustained load of 1000 task events per second across multiple service nodes, When requests are balanced across nodes, Then the service’s p95 latency for storing each event remains below 200ms and no events are lost.
ACID Compliance for Concurrent Transactions
Given concurrent start and end timestamp updates for the same task, When transactions execute simultaneously, Then the database maintains atomicity and consistency, prevents partial writes, and ensures the final state accurately reflects both updates.
Choke Point Identification Algorithm
"As a small firm paralegal, I want the platform to pinpoint workflow steps that regularly stall so that I can address inefficiencies before they impact deadlines."
Description

Design and develop an analytics engine that evaluates task completion times against historical averages and predefined thresholds to detect consistent delays. The algorithm should apply statistical models and anomaly detection techniques to flag tasks where completion times exceed acceptable variance, continuously learn from new data to refine thresholds, and expose an API for querying identified bottlenecks.

Acceptance Criteria
Active Workflow Bottleneck Detection
Given a task’s current duration exceeds the historical mean by more than two standard deviations When this condition occurs Then the dashboard highlights the task in red
Threshold-Based Delay Flagging
When a task’s completion time breaches the user-defined threshold Then the system flags the task as ‘Delayed’ in at least 95% of test runs
Adaptive Threshold Refinement
Given at least 30 new task records processed When the algorithm recalculates thresholds Then the acceptable variance adjusts by no more than 10% per update cycle
API Endpoint Querying for Bottlenecks
When a client calls GET /api/v1/bottlenecks with valid authentication Then the API returns a JSON array of flagged tasks including task ID, deviation score, and timestamp within 200ms
Anomaly Detection Accuracy Validation
During testing with injected delays When evaluating results Then the algorithm identifies at least 90% of anomalies and maintains false-positive rate below 5%
Real-Time Dashboard Visualization
"As a user, I want to see stalled workflow stages highlighted in real time on my dashboard so that I can immediately focus on areas needing attention."
Description

Extend the DealFlow dashboard to visually highlight flagged workflow steps in red, display associated delay metrics, and provide drill-down capabilities into underlying task data. The UI component should update dynamically as new choke points are identified, allow users to filter by case or task type, and maintain a responsive design for desktop and tablet interfaces.

Acceptance Criteria
Highlight Choke Points on Dashboard
Given the dashboard is displayed on desktop or tablet When any workflow step’s average completion time exceeds the defined threshold Then that step is highlighted in red with a tooltip explaining the delay source
Display Delay Metrics
Given a workflow step is flagged as a choke point When the user hovers over the red highlight Then the exact delay duration and timestamp of detection are displayed in the dashboard
Drill-down into Task Data
Given a highlighted choke point on the dashboard When the user clicks the red-highlighted step Then a modal appears showing the underlying tasks with their names, assignees, due dates, and completion statuses
Dynamic Updates of Choke Points
Given new choke points are identified or resolved When the system processes task status changes Then the dashboard updates automatically (without manual refresh) within five seconds to add or remove red highlights and update metrics
Filtering by Case or Task Type
Given multiple cases and task categories are present When the user applies a filter by case or task type Then the dashboard only displays red-highlighted workflow steps and metrics that match the selected filter
Automated Alert Notifications
"As an attorney, I want to receive timely notifications when a task is consistently delayed so that I can reassign resources promptly."
Description

Implement a notification service that triggers configurable alerts—via email, in-app messages, and optional SMS—when a workflow step is flagged as a choke point. Users should be able to set thresholds for alert frequency, customize notification channels per user, and review an alert history log. The system must ensure reliability and respect rate-limiting constraints.

Acceptance Criteria
Threshold Breach Email Alert
Given a user configures a 48-hour threshold for a workflow step and opts in for email alerts, When the step exceeds 48 hours without completion, Then the system sends a formatted email within 5 minutes containing case ID, step name, and time exceeded.
In-App Notification Delivery
Given a workflow step is flagged as a choke point, When the alert condition is met, Then an in-app notification banner appears on the dashboard within 30 seconds and remains visible until the user dismisses it.
SMS Notification Rate Limiting
Given a user has enabled SMS alerts with a maximum of 3 messages per day per step, When a workflow threshold is breached more than 3 times in 24 hours, Then no additional SMS messages are sent and further breaches are logged as rate-limited.
User Channel Customization
Given multiple users are assigned to the same case, When each user sets their preferred notification channels (email, in-app, SMS), Then the system sends alerts only through the selected channels for each user when a choke point occurs.
Alert History Log Review
Given a user accesses the alert history log, When the user opens the history page, Then the log displays all alerts from the past 90 days in chronological order with timestamp, channel, step name, and recipient, and allows filtering by date range and channel.
Intelligent Resource Reassignment Suggestions
"As a practice manager, I want suggestions on reallocating tasks when bottlenecks occur so that my team can maintain consistent case progress."
Description

Build a recommendation engine that analyzes user workloads, task complexity, and available capacity to suggest alternative assignees or process adjustments for flagged bottlenecks. The engine should rank suggestions by estimated impact, allow users to accept or modify recommendations, and track reassignment outcomes to improve future suggestions.

Acceptance Criteria
Workload and Capacity Analysis on Task Assignment
Given a flagged bottleneck, when the engine analyzes workload and capacity data for all eligible team members, then it must generate at least three alternative assignees ranked by current workload percentage, with capacity to take on the task within a 5% margin of error.
Suggestion Ranking by Estimated Impact
Given multiple reassignment options, when the engine calculates estimated impact on task completion time, then it must assign a score to each option, rank suggestions in descending order of impact, and display estimated hours saved with an accuracy of ±10%.
User Interaction with Recommendations
Given a generated recommendation list, when a user selects or modifies a suggested reassignment, then the system must update the task assignee in real-time, display a confirmation notification within 2 seconds, and log the user’s choice for audit purposes.
Outcome Tracking and Feedback Integration
Given a reassigned task is completed, when the actual completion time is recorded, then the system must compare actual versus estimated impact, update the recommendation engine’s weighting parameters, and archive the performance data to improve future suggestions with ≥90% feedback loop consistency over 100 events.
Performance under High Task Volume
Given a workload of at least 500 active tasks and 20 simultaneous users, when generating reassignment suggestions, then the engine must return the top three recommendations within 5 seconds without failures or data inconsistencies.

Custom Report Builder

Enables users to create, save, and export tailored reports combining metrics like time spent, revenue, and case stages. With a drag-and-drop interface and prebuilt templates, users can generate stakeholder-ready insights in minutes—boosting transparency and simplifying performance reviews.

Requirements

Drag-and-Drop Report Canvas
"As a paralegal, I want to drag and drop data fields onto a report canvas so that I can build tailored reports visually and efficiently."
Description

Provides a flexible, intuitive drag-and-drop interface for building custom reports by selecting and positioning metrics, charts, and tables on a canvas, enabling users to quickly compose stakeholder-ready reports without coding.

Acceptance Criteria
Adding a Metric Widget to the Canvas
Given the user is on the report canvas with the metrics panel open When the user drags a metric from the panel onto the canvas Then the metric widget is placed at the drop location and displays the correct data
Reordering Report Elements
Given the canvas contains multiple widgets When the user drags a widget from one position to another Then the widget moves to the new position and remaining widgets adjust layout accordingly
Saving and Loading a Report Layout
Given the user has arranged widgets on the canvas When the user clicks Save Layout and later opens the report Then the canvas displays the previously saved widget positions and configurations
Exporting the Report to PDF
Given the user has designed a report on the canvas When the user selects Export > PDF Then the system generates a PDF that matches the canvas layout and prompts the user to download the file
Removing an Element from the Canvas
Given the canvas contains at least one widget When the user selects a widget and clicks the delete icon Then the widget is removed and the canvas layout updates to fill the gap
Prebuilt Report Templates
"As a small firm attorney, I want access to prebuilt report templates so that I can quickly generate standard reports with minimal setup."
Description

Offers a library of professionally designed report templates for common use cases (e.g., time tracking, revenue analysis, case status summaries) that users can customize, streamlining report creation and ensuring consistency.

Acceptance Criteria
Selecting a Prebuilt Report Template
Given the user is on the Custom Report Builder interface, When the user selects a prebuilt template from the template library, Then the template’s predefined metrics, layout, and filters populate the report preview.
Customizing a Prebuilt Template
Given a prebuilt template is loaded in the report builder, When the user adds or removes metrics and updates filters, Then the report preview reflects the modifications without altering the original template.
Saving a Customized Template
Given a user has customized a prebuilt template, When the user clicks 'Save as New Template' and provides a name, Then the new template appears in the user’s template library with the correct name and configuration.
Exporting a Report from a Prebuilt Template
Given a prebuilt or customized template is applied, When the user clicks 'Export' and chooses a file format, Then the system generates and downloads the report with the applied metrics and formatting within 30 seconds.
Previewing Templates in Library
Given the user opens the template library, When the user hovers over a template thumbnail, Then a tooltip displays a summary of metrics and layout preview.
Custom Field Selection and Filters
"As a firm manager, I want to filter report data by client and date range so that I can analyze performance metrics pertinent to a specific period."
Description

Allows users to choose from a comprehensive list of data fields and apply filters (e.g., date ranges, case types, client statuses) to refine report content, ensuring the output matches specific criteria and stakeholder needs.

Acceptance Criteria
Selecting Desired Data Fields
Given the user is on the Custom Report Builder interface, when they open the data fields panel, then they can select one or more fields from the list of available fields and see the selected fields reflected in the report preview.
Applying Date Range Filter
Given the user has data with date attributes, when they set a start date and end date in the date range filter, then only records with dates within the specified range are displayed in the report preview and exported file.
Filtering by Case Type
Given the user has multiple case types in their dataset, when they choose one or more case types from the case type filter dropdown, then the report preview and export only include records matching the selected case types.
Filtering by Client Status
Given the user has clients with various statuses, when they select one or more client statuses in the status filter, then the generated report only shows records for clients matching those statuses.
Combining Multiple Filters
Given the user has applied multiple filters (e.g., date range, case type, client status), when they click Apply Filters, then the report preview and export reflect only the data meeting all selected filter criteria simultaneously.
Handling No Matching Results
Given the user selects filter combinations that yield no data, when they apply the filters, then the interface displays a “No results found” message and disables the export button.
Real-Time Data Preview
"As an administrator, I want to see a real-time preview of my report changes so that I can verify accuracy before finalizing."
Description

Displays an instant preview of the report with live data updates as users modify fields or filters, enabling immediate feedback on report structure and content before saving or exporting.

Acceptance Criteria
Updating Date Range Filters
Given the user selects a new date range filter in the report builder, When the filter is applied, Then the preview pane updates within 2 seconds to display only data entries falling within the chosen date range.
Adding and Removing Data Fields
Given the user drags a metric field into the report canvas or removes an existing field, When the action is completed, Then the preview updates instantly to include or exclude the corresponding data column without requiring a manual refresh.
Editing Group By Parameters
Given the user changes the grouping parameter (e.g., case stage to client) in the report builder, When the new grouping is selected, Then the preview reorganizes the data grouping in real-time, maintaining correct aggregation totals for each group.
Applying Complex Filter Logic
Given the user applies multiple filter conditions with AND/OR logic, When the user confirms the filter set, Then the preview updates within 3 seconds to reflect only the entries matching the combined filter criteria.
Switching Between Preview and Edit Modes
Given the user toggles from edit mode to preview mode and back, When the toggle is activated, Then the current state of filters, fields, and layout persists and the preview displays the latest live data without loss of configuration.
Export and Sharing Options
"As a solo attorney, I want to export my custom report as a PDF so that I can share it with clients and partners easily."
Description

Supports exporting completed reports in multiple formats (PDF, CSV) and sharing via email or direct download links, facilitating easy distribution and collaboration among stakeholders.

Acceptance Criteria
Export report as PDF
Given a user has a completed custom report, when they select 'Export' and choose 'PDF', then the system generates a PDF matching the on-screen report layout with all styling intact and prompts the user to download the file within 5 seconds.
Export report as CSV
Given a user has a completed custom report, when they select 'Export' and choose 'CSV', then the system generates a CSV file containing all report data correctly formatted with commas as delimiters and prompts the user to download the file within 5 seconds.
Share report via email
Given a user has a completed custom report and enters one or more valid email addresses, when they click 'Share via Email', then the system sends the report as an attachment in the selected format to all recipients within 10 seconds and displays a success notification.
Generate secure download link
Given a user has a completed custom report, when they select 'Generate Download Link', then the system creates a unique, secure link valid for 7 days, copies it to the clipboard, and displays the link alongside its expiration date.
Save export preferences
Given a user customizes export settings (format, layout options) and chooses 'Save as default', when they export any report thereafter, then the system automatically applies the saved settings without requiring reconfiguration.

Trend Forecast Panel

Leverages historical data to project future time demands and revenue trends for upcoming weeks or months. Displayed as line charts with confidence intervals, this feature allows firms to plan staffing, anticipate peak periods, and forecast cash flow more accurately.

Requirements

Historical Data Ingestion
"As a practice manager, I want the system to automatically collect and normalize historical time and billing data so that the Trend Forecast Panel has accurate inputs for projections."
Description

Implement a robust pipeline to aggregate past case timelines, billing records, and time entries from the DealFlow database. This requirement ensures that historical data is reliably collected, normalized, and stored in a format suitable for time-series analysis. It includes setting up ETL processes, scheduling regular data refreshes, handling data validation and error logging, and integrating with existing database schemas. The outcome is a consistent, high-quality data foundation that powers accurate trend forecasting.

Acceptance Criteria
Historical Data Extraction Scheduling
Rule-Oriented: 1. The ETL pipeline must initiate data extraction daily at 02:00 AM server time. 2. It must retrieve all case timelines, billing records, and time entries added or updated in the last 24 hours. 3. The total record count in the extraction must match the source tables’ record count. 4. Start and end times of the extraction job must be logged in the audit_log table.
Data Normalization and Formatting
Rule-Oriented: 1. All date fields must be formatted to ISO 8601 (YYYY-MM-DDThh:mm:ssZ). 2. Time durations must be converted to decimal hours with two decimal places. 3. Monetary values must be normalized to USD with two decimal places. 4. Transformed data must match the target time_series_data schema without type mismatches.
ETL Pipeline Error Handling
Behavior-Driven: Given the ETL pipeline processes records When a record fails validation or transform rules Then an entry with timestamp, record ID, and error description is created in the error_log table And the pipeline continues processing remaining records And an error summary report is emailed to the system administrator within 15 minutes of job completion.
Database Schema Integration
Rule-Oriented: 1. New time_series_data tables must include foreign key constraints to the cases table. 2. Indices on case_id and timestamp columns must be created to optimize queries. 3. Schema migration scripts must execute without errors in staging and production. 4. The updated schema must pass a review and approval process before deployment.
Historical Data Quality Verification
Behavior-Driven: Given the ETL job has completed When a data quality check runs Then at least 99% of records from the source tables must be present in the time_series_data table And a discrepancy report listing missing or mismatched records is generated if the threshold is not met.
Forecast Calculation Algorithm
"As a small firm paralegal, I want the system to generate predictive forecasts based on past data so that I can anticipate staffing needs and plan resources effectively."
Description

Develop and integrate statistical models that analyze historical time allocation and revenue trends to project future demands and cash flows. This involves selecting appropriate forecasting techniques (e.g., ARIMA, exponential smoothing), creating model training and validation pipelines, and providing adjustable parameters such as forecasting horizon and seasonality assumptions. The requirement aims to deliver reliable numerical predictions with backtesting to verify accuracy.

Acceptance Criteria
Generate Forecast for Next Quarter
Given at least 12 months of historical time allocation and revenue data loaded, when the user initiates a forecast for the next quarter with default parameters, then the system produces weekly time demand and revenue projections complete with 95% confidence intervals and displays the results within 5 seconds.
Adjust Forecasting Horizon and Seasonality
Given the Trend Forecast Panel is open, when the user sets the forecasting horizon to six months and toggles seasonality assumptions on or off, then the forecast recalculates and updates the projections accordingly within 3 seconds.
Validate Forecast Accuracy via Backtesting
Given the forecasting model and historical data are available, when backtesting is run against the past six months, then the system outputs MAE and RMSE metrics and confirms that MAE is below 10% and RMSE is below 15% of the average values.
Handle Missing or Incomplete Historical Data
Given the input dataset contains missing or null entries, when the forecasting algorithm executes, then it applies linear interpolation for gaps, logs the number of imputed points, and completes the forecast without errors.
Scale Forecast Computation for Large Datasets
Given a dataset spanning at least five years of weekly records, when the forecasting process runs, then it finishes within 10 seconds on a four-core machine and maintains CPU utilization below 70%.
Interactive Trend Visualization
"As a solo attorney, I want to visualize upcoming workload and revenue projections in an interactive chart so that I can quickly understand trends and make informed scheduling decisions."
Description

Create an intuitive dashboard component that displays time demand and revenue forecasts as interactive line charts. Users should be able to hover over data points for detailed values, zoom into specific date ranges, toggle different forecast series on or off, and view legends. The visualization must integrate seamlessly within the DealFlow UI, maintaining consistent styling and responsive design for desktop and tablet displays.

Acceptance Criteria
Detailed Data Hover Interaction
Given the user hovers over any data point on the line chart, When the hover state is activated, Then a tooltip appears displaying the exact date, forecasted time demand, and revenue for that point.
Date Range Zoom Functionality
Given the user selects and drags across a specific range on the chart’s timeline axis, When the selection is completed, Then the chart zooms into the chosen date range and updates the axes accordingly.
Forecast Series Toggle Control
Given multiple forecast series (e.g., time demand and revenue) are displayed, When the user clicks a series label in the legend, Then that series is toggled on or off in the chart without affecting other series.
Responsive Layout on Desktop
Given the dashboard is viewed on a desktop screen (width ≥ 1024px), When the Trend Forecast Panel loads, Then the chart and controls resize proportionally, maintain legible text and interactive elements, and align with the DealFlow styling guidelines.
Responsive Layout on Tablet
Given the dashboard is viewed on a tablet screen (width between 768px and 1023px), When the Trend Forecast Panel loads, Then the chart and controls adapt to touch gestures, maintain readability, and preserve consistent styling and functionality.
Confidence Interval Rendering
"As a practice manager, I want to see the confidence intervals on the forecast charts so that I know the reliability of the predicted workloads and can adjust plans accordingly."
Description

Incorporate shaded confidence intervals around forecast lines to communicate the degree of certainty for each projection. This requirement covers calculating upper and lower bounds from the forecasting model, choosing appropriate color transparency, and ensuring that intervals update dynamically when forecast parameters change. The visual cues will help users interpret the reliability of predictions.

Acceptance Criteria
Forecast Interval Calculations
Given the forecasting model outputs its mean prediction and standard error, When the confidence interval rendering module processes these outputs, Then it calculates the upper bound as mean + (Z * standard error) and the lower bound as mean - (Z * standard error) correctly for 80%, 95%, and 99% intervals.
Shaded Interval Visualization
Given the computed upper and lower bounds, When the trend forecast panel renders the line chart, Then it displays shaded areas between these bounds with distinct colors and appropriate opacity behind each forecast line.
Dynamic Update of Confidence Bounds
Given a user adjusts forecast parameters (e.g., time range or confidence level), When the panel refreshes, Then the confidence interval bounds recalculate and the shaded areas update in real time without a full page reload.
Color Transparency Accessibility
Given the shaded intervals are displayed, When viewed against both light and dark themes, Then the contrast ratio between the shaded area and chart background meets WCAG AA standards.
User Interaction Tooltip Details
Given the user hovers over a shaded interval region, When the tooltip appears, Then it displays the exact upper and lower values of the confidence interval for that data point.
Forecast Export and Sharing
"As a firm administrator, I want to export the forecast charts and underlying data so that I can include them in presentations and share insights with stakeholders."
Description

Enable exporting forecast data and visualizations as PDF and CSV files, and generating shareable links for collaboration. This includes implementing server-side export endpoints, ensuring chart snapshots retain visual fidelity, and adding UI controls for download and link generation. The feature should support access controls so that only authorized users can view or download exported forecasts.

Acceptance Criteria
Export Forecast as PDF
Given an authorized user is viewing the Trend Forecast Panel When the user clicks the “Export as PDF” button Then the system generates a downloadable PDF containing the forecast line chart with confidence intervals and underlying data annotations And the PDF is available for download within 5 seconds And the file size does not exceed 10 MB
Download Forecast as CSV
Given an authorized user is viewing the Trend Forecast Panel When the user clicks the “Download CSV” button Then the system generates a CSV file containing timestamped forecast data points for each series and confidence interval bounds And the CSV file successfully downloads with UTF-8 encoding and column headers matching the UI labels
Generate Shareable Forecast Link
Given an authorized user is viewing the Trend Forecast Panel When the user selects “Generate Shareable Link” and confirms link creation Then the system generates a unique URL with token-based access And the link is copyable from the UI and valid for the default duration of 7 days
Access Control Enforcement for Exported Forecasts
Given a user without “Export” permission When the user attempts to download a PDF, CSV, or access a shareable link Then the system returns an HTTP 403 Forbidden error And displays a tooltip stating “Insufficient permissions to export or view this forecast”
Visual Fidelity of Chart Snapshots in PDF Exports
Given an authorized user exports the forecast as PDF When the PDF is opened in a standard viewer Then the line chart, confidence intervals, axes labels, colors, and fonts visually match the on-screen Trend Forecast Panel within a 5% pixel variance

Pulse Pathfinder

Tailor survey triggers to specific case milestones—onboarding, document submission, and case closure—ensuring clients are asked at the most relevant points. By capturing feedback at critical junctures, firms gain timely insights and can address issues before they escalate.

Requirements

Milestone Trigger Setup
"As a practice manager, I want to map case milestones to specific survey triggers so that clients receive feedback requests at the most relevant points in their case journey."
Description

Enable administrators to define and map specific case milestones—such as client onboarding completion, receipt of essential documents, and formal case closure—to corresponding survey triggers. This configurable setup ensures that feedback requests are initiated precisely at the most relevant junctures, enhancing the accuracy and timeliness of client insights.

Acceptance Criteria
Onboarding Completion Trigger
Given an administrator maps the 'Client Onboarding Completed' milestone to 'Onboarding Survey', When a case status changes to 'Client Onboarding Completed', Then the 'Onboarding Survey' is automatically triggered for the client within 1 hour.
Document Submission Trigger
Given an administrator maps the 'Essential Document Received' milestone to 'Document Feedback Survey', When the required document is uploaded and verified, Then the 'Document Feedback Survey' is queued and sent to the client within 30 minutes.
Case Closure Trigger
Given an administrator maps the 'Case Closed' milestone to 'Closure Survey', When a case status is updated to 'Closed', Then the 'Closure Survey' is sent to the client within one business day.
Milestone Mapping Validation
Given an administrator attempts to save a milestone-to-survey mapping, When required fields are missing or invalid, Then the system displays clear validation errors and prevents the mapping from being saved.
Bulk Milestone Configuration
Given an administrator uploads a CSV file containing multiple milestone-to-survey mappings, When the file format is valid, Then the system imports all valid mappings and provides an error report for any failed rows.
Survey Template Editor
"As a paralegal, I want to customize survey templates for each milestone so that the questions reflect the unique context and goals of different case stages."
Description

Provide a user-friendly interface for creating, editing, and versioning multiple survey templates tailored to each case milestone. Users can customize question sets, branding elements, and response formats, ensuring that surveys align with firm standards and capture the desired feedback metrics.

Acceptance Criteria
Creating a New Survey Template
Given the user is on the Survey Template Editor page When the user clicks “New Template” and enters a template name Then a blank survey template is created with default question set, branding, and response format and displayed for editing
Editing an Existing Survey Template
Given the user selects an existing template from the template list When the user modifies questions, branding elements, or response formats and clicks “Save” Then the changes are persisted and the updated template appears in the list with a timestamp of last modification
Versioning a Survey Template
Given the user has an existing template When the user clicks “Create New Version” Then a duplicate template is created with incremented version number, retaining all customization and allowing further edits without altering the original
Customizing Branding Elements
Given the user is editing a template When the user uploads a logo and selects colors for header, footer, and button styles Then the preview pane updates in real time to reflect the branding changes
Previewing a Survey Template
Given the user has configured questions and branding When the user clicks “Preview” Then a full interactive preview opens in a modal that accurately reflects how the survey will appear to clients
Automated Survey Scheduler
"As an attorney, I want surveys to be automatically scheduled and sent when milestones occur so that I can collect client feedback without manual intervention."
Description

Develop a scheduler engine that automatically queues, dispatches, and tracks survey requests based on defined milestone triggers. The system should handle delays, retries, and delivery methods (email/SMS), ensuring reliable and timely client outreach without manual intervention.

Acceptance Criteria
Onboarding Completion Survey Trigger
Given a case milestone 'Onboarding Complete' is recorded, When the completion is saved in the system, Then the scheduler queues an email survey to the client within 30 minutes.
Document Submission Survey Dispatch
Given a client uploads required documents and the 'Document Submission' milestone is achieved, When the event is logged, Then the system sends an SMS survey using the preferred delivery method within one hour.
Delivery Failure Retry Handling
Given a survey delivery attempt fails due to a network or address error, When the scheduler detects the failure, Then it retries delivery up to three times at 15-minute intervals and logs each attempt.
Case Closure Feedback Request
Given the case status changes to 'Closed', When closure is confirmed, Then the system dispatches both email and SMS surveys within 24 hours and marks the request as 'Pending Response'.
Survey Response Tracking and Reporting
Given a survey is dispatched, When a client responds, Then the system records the response, updates the milestone status to 'Survey Completed', and generates a report entry for admin review.
Feedback Response Dashboard
"As a firm administrator, I want a dashboard that visualizes survey responses across cases so that I can monitor client satisfaction trends in real-time."
Description

Design a centralized dashboard that aggregates client responses in real-time, offering filtering, sorting, and trend analysis across cases and milestones. Visual charts and reports help attorneys and paralegals quickly identify satisfaction levels and areas for improvement.

Acceptance Criteria
Real-Time Response Update
Given the dashboard is open, when a client submits feedback, then the new response appears within 5 seconds without a page refresh.
Filter and Sort Client Responses
Given multiple responses, when the user applies filters by case, milestone, or satisfaction rating, then the dashboard displays only responses matching the selected criteria in the correct order.
Trend Analysis Visualization
Given feedback over a 30-day period, when the user selects trend analysis, then the system displays a line chart showing daily average satisfaction scores with clickable data points.
Case-Specific Response Drill-Down
Given a selected case, when the user clicks the case name in the dashboard, then the system shows all feedback entries for that case with date, milestone, and rating details.
Report Export Functionality
Given the dashboard view, when the user clicks 'Export Report', then a CSV file containing all currently filtered responses downloads within 10 seconds.
Alert Escalation Workflow
"As a case owner, I want to receive alerts for negative feedback so that I can promptly address client issues before they escalate."
Description

Implement an automated workflow to detect critical feedback—such as low satisfaction scores or negative comments—and generate alert notifications or follow-up tasks for case owners. This ensures prompt attention to client concerns before they escalate.

Acceptance Criteria
Low Satisfaction Score Detected
Given a client submits a survey with a satisfaction score of 2 or below When the system records the survey Then an alert notification is generated and assigned to the case owner within 5 minutes
Negative Comment Submitted
Given a client includes a negative keyword (e.g., "unhappy", "complaint") in their open-ended feedback When the feedback is captured Then a follow-up task is created and assigned to the case owner with priority set to High
High Priority Client Feedback
Given a case is marked as High Priority in the system When any survey score below 4 is submitted for that case Then an escalated notification is sent via email and SMS to both the case owner and the firm manager
Missed Follow-up Reminder
Given a follow-up task is generated for critical feedback When the task remains open for more than 24 hours Then an automated reminder is sent to the case owner and their manager
Critical Issue Acknowledgement
Given the case owner receives an alert for critical feedback When the case owner views the alert in the dashboard Then they can mark the alert as Acknowledged and the system logs the acknowledgment timestamp
Survey Trigger Sandbox Testing
"As a QA specialist, I want to test survey triggers in a sandbox environment so that I can ensure configurations work correctly before going live."
Description

Offer a testing environment where administrators can simulate milestone events and validate survey triggers end-to-end. This sandbox allows for previewing email/SMS content, verifying trigger conditions, and debugging configuration before deploying to production.

Acceptance Criteria
Simulating Onboarding Milestone Trigger
Given an administrator is in the sandbox environment and has selected the onboarding milestone, when the admin clicks 'Simulate Trigger', then the system enqueues the survey trigger corresponding to the onboarding milestone; and the admin receives a sandbox preview of the email/SMS content within 5 seconds.
Validating Document Submission Trigger
Given a document submission milestone is configured in sandbox, when the admin triggers the simulation, then the system logs a simulated event with the correct milestone metadata; and the preview shows dynamic fields populated with sample case data.
Testing Case Closure Trigger
Given a case closure event is set for simulation, when the simulation runs, then the system sends a simulated email/SMS to the admin user; and the preview includes the correct survey link and custom tags.
Previewing Email and SMS Content
Given a simulation test is running for any milestone, when the admin views the sandbox preview pane, then the email and SMS content display subject line, body text, placeholders, and actionable links matching production formatting.
Debugging Trigger Configuration
Given the admin triggers a simulation, when a configuration error (e.g., missing template or invalid phone number) occurs, then the system displays an explicit error message in the sandbox console with details on the misconfiguration.

Mood Meter

Analyze open-ended client comments using sentiment analysis to assign a real-time satisfaction score. This feature helps attorneys quickly identify enthusiastic clients for referrals and flag negative sentiment for immediate follow-up.

Requirements

Comment Ingestion Pipeline
"As an attorney, I want client comments from emails and web forms to be automatically captured and prepared for analysis so that I can trust the Mood Meter’s real-time insights without manual intervention."
Description

Develop a robust pipeline to capture and normalize open-ended client comments from multiple input sources (web forms, email, chat). The pipeline should clean, validate, and store comments in real time, ensuring data integrity and readiness for sentiment analysis. This component is crucial for feeding accurate, timely feedback into the Mood Meter system and maintaining seamless integration with the existing DealFlow dashboard.

Acceptance Criteria
Web Form Submission
Given a client submits an open-ended comment via the web intake form When the ingestion pipeline receives the submission Then the comment text is sanitized for HTML and script tags, validated for non-empty content, and stored in the comments database within 2 seconds
Email Feedback Ingestion
Given an email containing client feedback arrives in the designated mailbox When the pipeline processes the incoming email Then the email body is parsed to extract the comment text, validated against length and encoding rules, and saved with email metadata in the database
Chat Comment Streaming
Given client comments flow through the integrated chat widget When the real-time stream reaches the ingestion service Then each comment is de-duplicated, validated for prohibited content, normalized to UTF-8, and persisted with timestamp and source tags
Data Cleaning and Normalization
Given raw comments containing HTML, markdown, emojis, or special characters When the pipeline applies cleaning rules Then HTML and markdown tags are stripped, emojis are converted to text labels, special characters normalized, and only plain text stored
Real-Time Availability
Given a new comment has been stored in the database When a request is made via the DealFlow API for recent comments Then the stored comment is returned with normalized text, source, and timestamp within 1 second
Sentiment Analysis Engine Integration
"As a paralegal, I want the system to analyze client feedback automatically so that I can quickly understand overall client sentiment without reading every comment manually."
Description

Integrate a sentiment analysis engine (e.g., a pre-trained NLP model) to evaluate client comments and assign a sentiment score on a standardized scale. Ensure the model handles legal terminology, slang, and varied sentence structures with high accuracy. The integration should be modular to allow future model upgrades and scalable to process high comment volumes with minimal latency.

Acceptance Criteria
Sentiment Analysis on New Comment Entry
Given a user submits a new client comment, when the sentiment engine processes the text, then the system assigns a sentiment score between -1 and +1 within 2 seconds. The sentiment score is displayed on the dashboard aligned with the comment entry.
Batch Sentiment Processing of Existing Comments
Given a backlog of 1,000 comments, when a batch processing job is initiated, then the system processes all comments within 5 minutes with a success rate of 99%. No comment is missed or processed twice.
Accurate Detection of Legal Terminology
Given comments containing legal jargon or slang, when processed, then sentiment scores must match benchmarked accuracy ≥ 90% against a legal-domain annotated dataset.
High-Volume Sentiment Processing Performance
Given concurrent influx of 500 comment submissions per minute, when processed, then average latency per comment ≤ 200ms and error rate ≤ 1%.
Modular Engine Upgrade Compatibility
Given a new version of the sentiment model is deployed, when swapped in production, then existing API endpoints function without code changes and all tests pass.
Real-Time Satisfaction Score Display
"As an attorney, I want to see a clear, updated satisfaction score for each client matter on my dashboard so that I can prioritize my attention effectively."
Description

Design and implement UI components within the DealFlow dashboard to display each client’s current satisfaction score. The display should update instantaneously upon new comment ingestion or re-analysis, use intuitive visual indicators (e.g., color-coded gauges), and integrate seamlessly with existing matter views. This feature enhances situational awareness for attorneys and paralegals.

Acceptance Criteria
New Comment Ingestion
Given a new client comment is ingested and sentiment analysis completes, when the analysis result is available then the satisfaction score on the dashboard updates within 2 seconds.
Color-coded Gauge Display
Given a score value is displayed, when the score is >=80 then the gauge shows green, when the score is between 50 and 79 then the gauge shows yellow, and when the score is <50 then the gauge shows red.
Matter View Integration
Given a user navigates to an individual matter view, when the view loads then the current satisfaction score displays in the matter header and matches the score shown on the main dashboard.
Real-Time Score Polling
Given the dashboard is open and idle for more than 5 minutes, when the front-end polls for updates then any changed scores are reflected on the UI without requiring a full page reload.
Error Fallback Handling
Given the sentiment analysis service is unavailable or fails, when a score cannot be retrieved then a placeholder icon with tooltip ‘Score unavailable’ and a retry button are displayed in place of the score.
Referral Candidate Highlighting
"As a small firm owner, I want to quickly see which clients are happiest over the past month so that I can ask for referrals while their satisfaction is high."
Description

Implement logic to identify and flag clients with consistently high sentiment scores over a defined period. Highlight these referral candidates in the dashboard with a distinct badge and sortable filter. Provide a summary count and quick-access list to streamline referral outreach workflows for attorneys seeking new business opportunities.

Acceptance Criteria
Referral Candidate Identification
Given a client has a sentiment score of at least 0.8 for three consecutive months, when the sentiment analysis runs, then the client shall be flagged as a referral candidate.
Referral Badge Display
Given a client is flagged as a referral candidate, when the dashboard is viewed, then a distinct referral badge shall be displayed next to the client’s name.
Referral Candidate Filtering
Given multiple clients appear on the dashboard, when the user applies the 'Referral Candidates' filter, then only clients with referral badges shall be visible.
Referral Summary Count
Given referral candidates are present, when the dashboard loads or filter is applied, then the total number of referral candidates shall be displayed prominently at the top of the dashboard.
Quick-Access Referral List
Given referral candidates exist, when the user selects the 'Referral Outreach' option, then a list view shall be generated showing each referral candidate’s name, contact information, and average sentiment score.
Negative Sentiment Alert System
"As a paralegal, I want to receive immediate alerts when client sentiment drops so that I can escalate issues to the attorney and address concerns promptly."
Description

Create an alert mechanism that triggers notifications when a client’s sentiment score falls below a critical threshold or declines sharply. Alerts should be configurable (email, in-app, SMS) and include context such as recent comments and matter details. This ensures attorneys can proactively address dissatisfaction before it escalates.

Acceptance Criteria
Threshold Breach Detection
Given a client’s sentiment score drops below the critical threshold or declines by more than 20% compared to the previous score, when the system processes the latest sentiment data, then an alert is generated within 30 seconds.
Configurable Notification Channels
Given an attorney has set their preferred channels to email and SMS, when an alert is triggered, then notifications are delivered simultaneously to both the attorney’s email address and mobile number.
Contextual Alert Content
Given an alert is sent, when the notification is generated, then it includes the client’s name, matter ID, timestamp of the triggering comment, and the full text of the three most recent comments.
User Alert Management Interface
Given the attorney opens the Alert Dashboard, when there are active negative sentiment alerts, then each alert is listed with sortable columns for date, client, matter, and severity level.
Alert Acknowledgment Workflow
Given an attorney views an active alert, when they acknowledge the alert by clicking 'Mark as Addressed,' then the alert status changes to 'Acknowledged' and the acknowledgment timestamp is recorded.

NPS Navigator

Visualize Net Promoter Score trends over time with interactive charts and heatmaps. Drill down by case type, client segment, or team member to pinpoint areas of strength and opportunities for improving service across the firm.

Requirements

Real-time NPS Data Sync
"As a paralegal, I want the NPS dashboard to update automatically when new client feedback is submitted so that I can monitor client satisfaction trends without manual intervention."
Description

Ensure the Net Promoter Score dashboards reflect the latest feedback by automatically syncing NPS data from client surveys in real time. This integration reduces data lag, enabling attorneys and paralegals to make timely decisions based on the most current client sentiment. The feature will connect to the survey module via API, fetch new scores as they arrive, and update visualizations seamlessly without manual refresh.

Acceptance Criteria
Real-time Survey Response Integration
Given a client submits an NPS survey response, When the survey module API pushes the new score, Then the dashboard updates the individual score entry within 5 seconds without manual refresh.
Initial Data Load Synchronization
Given the NPS Navigator feature is launched for the first time, When the real-time sync process runs, Then all existing survey responses are fetched and displayed accurately in the dashboard with no missing or duplicate entries.
Dashboard Visualization Update
Given new NPS data arrives, When the dashboard receives the update, Then all charts, heatmaps, and trend lines reflect the latest data in under 10 seconds and maintain correct filtering by case type, client segment, and team member.
Error Handling for Sync Failures
Given the API call to fetch new NPS data fails, When the sync process encounters an error, Then an alert notification appears in the UI and a retry attempt is scheduled automatically within 30 seconds.
Data Consistency Verification
Given NPS data has been synced, When comparing dashboard values to source survey data, Then the aggregated scores and counts match exactly with no discrepancies.
Interactive NPS Trend Charts
"As an attorney, I want to interact with NPS trend charts—zooming and selecting date ranges—so that I can correlate client satisfaction changes with specific case activities."
Description

Develop dynamic line and bar charts that plot Net Promoter Score trends over custom time periods. Users can zoom, pan, and select specific date ranges to focus on particular intervals. Tooltips provide exact values and annotations for significant events, enabling firms to visually analyze performance shifts and correlate them with key case milestones or process changes.

Acceptance Criteria
Viewing NPS Trends Over a Custom Time Period
Given the user selects a start and end date in the date range picker When the user applies the custom date range Then the line and bar charts update to display NPS data only within the selected range and the axes adjust accordingly
Zooming and Panning on the Trend Chart
Given the NPS trend chart is displayed When the user uses zoom controls or clicks and drags on the chart area Then the chart smoothly zooms or pans to the specified interval and updates all labels and gridlines
Displaying Tooltips with Exact NPS Values
Given the user hovers over any data point on the chart Then a tooltip appears showing the exact date, NPS value, and number of responses for that point without obscuring adjacent data
Annotating Significant Events on the Chart
Given a user has added an event annotation with a title, date, and description When the chart is rendered Then an annotation marker appears at the correct date and clicking the marker displays the event’s description
Handling No Data Intervals Gracefully
Given a timeframe within the selected date range has no NPS responses When the chart is rendered Then the interval is shown as a gap or dashed line segment and a caption indicates “No data available” for that period
Drill-down Filters
"As a firm manager, I want to filter NPS data by case type, client segment, and team member so that I can pinpoint strengths and areas for improvement within my practice."
Description

Implement multi-dimensional filters allowing users to segment NPS data by case type, client segment, or team member. Selecting filter combinations dynamically updates all visualizations, facilitating granular analysis of client satisfaction drivers. This capability helps identify high-performing practice areas or individuals and highlights where service improvements are needed.

Acceptance Criteria
Case Type Filter Scenario
Given the NPS Navigator dashboard is displayed, when the user selects one or more case types from the case type filter, then all charts and heatmaps update within 2 seconds to show NPS data only for the selected case types.
Client Segment Filter Scenario
Given the NPS Navigator dashboard is displayed, when the user selects a client segment from the client segment filter, then each visualization dynamically reflects NPS scores for that specific segment.
Team Member Filter Scenario
Given the NPS Navigator dashboard is displayed, when the user selects a specific team member from the team member filter, then all visualizations update to display NPS trends associated exclusively with that team member.
Combined Filters Selection Scenario
Given the NPS Navigator dashboard is displayed, when the user applies a combination of case type, client segment, and team member filters simultaneously, then all visual elements refresh to reflect the intersecting NPS data and the filter summary panel lists all active selections.
Reset Filters Scenario
Given one or more filters are applied on the NPS Navigator dashboard, when the user clicks the 'Reset Filters' button, then all filters clear and the dashboard reverts to displaying NPS data across all case types, client segments, and team members.
Heatmap Visualization
"As a partner, I want a heatmap of NPS by case type and client segment so that I can quickly identify patterns and outliers in client satisfaction."
Description

Create a heatmap view that displays NPS scores across selected dimensions—such as case type vs. client segment or team member vs. time period—in a color-coded grid. The intensity of each cell reflects score magnitude, offering a quick visual cue to areas of high or low satisfaction. Hovering over cells reveals detailed statistics and underlying data.

Acceptance Criteria
Dimension Selection Scenario
Given the user accesses the heatmap visualization, When they select 'Case Type' for the X-axis and 'Client Segment' for the Y-axis, Then the heatmap renders cells for each combination with appropriate labels.
Heatmap Rendering Scenario
Given valid NPS data is available, When the heatmap view loads, Then all cells are displayed in a color intensity corresponding to their NPS score, and no cell is missing.
Cell Hover Details Scenario
Given the heatmap is displayed, When the user hovers over any cell, Then a tooltip appears showing the NPS score, number of responses, and date range for that cell.
Time Filter Scenario
Given the heatmap visualization is open, When the user applies a time period filter, Then the heatmap updates within 2 seconds to reflect only data within the selected period.
Download Heatmap Data Scenario
Given the heatmap is rendered, When the user clicks the 'Export Data' button, Then a CSV file is downloaded containing the data for each cell with headers for both dimensions and score metrics.
Report Export & Sharing
"As a paralegal, I want to export NPS reports and share them with colleagues so that we can collaboratively review client satisfaction insights."
Description

Enable users to export NPS charts, heatmaps, and data tables as PDF or CSV files and share them via secure, time-limited links. Reports can include custom date ranges and filter selections. This feature supports collaborative analysis and presentation-ready deliverables for internal reviews or client communications.

Acceptance Criteria
User Exports NPS Report as PDF with Custom Filters
Given the user is on the NPS Navigator report page When the user selects ‘Export’, chooses ‘PDF’, applies filters, and clicks ‘Download’ Then the system generates a PDF containing the selected charts, heatmaps, and data tables with applied filters and date range And the PDF file downloads within 30 seconds and opens without errors
User Exports NPS Data as CSV for Analysis
Given the user is on the NPS Navigator report page When the user selects ‘Export’, chooses ‘CSV’, applies filters, and clicks ‘Download’ Then the system generates a CSV file containing the filtered data table with proper headers and values And the CSV file size is under 10MB and loads successfully in spreadsheet applications
User Shares Exported Report via Secure Time-Limited Link
Given the user has exported a report When the user selects ‘Share’ and sets an expiry time Then the system generates a secure link with a token And the link remains valid for the configured duration and denies access after expiry
User Applies Date Range and Filter Settings Before Export
Given the user is on the export dialog When the user selects a custom date range and filter criteria Then the preview reflects only data within the selected date range and filters And the final exported file contains data matching the preview exactly
Recipient Accesses Shared Report Within Link Validity
Given a recipient clicks the shared link before expiry When the link is accessed Then the system prompts for authentication if required And the recipient can view or download the report without errors

Feedback Feed

Stream a live feed of client responses directly into DealFlow’s dashboard, color-coded by sentiment and urgency. Teams stay informed of emerging issues and successes, enabling rapid response and continuous service improvement.

Requirements

Real-time Feedback Ingestion
"As a paralegal, I want incoming client responses to appear instantly in DealFlow so that I can monitor and address feedback without delay."
Description

Implement a robust data ingestion pipeline that streams client responses from email, web forms, and messaging platforms into DealFlow’s system with sub-second latency. This ensures the latest feedback is available on the dashboard immediately after submission, minimizing information lag and enabling timely awareness of client communications.

Acceptance Criteria
Email Feedback Ingestion
Given a client sends an email response, when processed by the pipeline, then the feedback must appear on the DealFlow dashboard within 1 second, with correct sender details and sentiment color-coding.
Web Form Feedback Ingestion
Given a client submits a feedback form on the website, when the system ingests the data, then the entry must be displayed on the dashboard within 1 second, including urgency tag and timestamp.
Messaging Platform Feedback Ingestion
Given a client message from Slack or WhatsApp, when ingested, then it must appear on the dashboard in under 1 second, with correct channel identifier and sentiment classification.
Ingestion Latency Monitoring
Given continuous feedback streams, when measuring ingestion times over a 24-hour period, then at least 95% of feedback items must be ingested and displayed within 1 second.
Error Handling and Retry Mechanism
Given a feedback ingestion failure due to malformed data or service unavailability, when the pipeline encounters an error, then it must log the error, retry ingestion up to 3 times, and alert the admin dashboard if all retries fail.
Automated Sentiment Analysis
"As a solo attorney, I want sentiment scores on client feedback so that I can quickly identify unhappy clients and take corrective action."
Description

Integrate a sentiment analysis engine to evaluate incoming client messages and assign a positive, neutral, or negative sentiment score. This feature highlights overall client mood, surfaces potential issues early, and aids in prioritizing client communications to improve service quality.

Acceptance Criteria
Sentiment Classification of Incoming Message
Given a client message is received, when processed by the sentiment analysis engine, then the message is labeled as positive, neutral, or negative within 2 seconds.
Color-Coded Display Based on Sentiment
When a sentiment label is assigned, then the message entry in the feedback feed is displayed in green for positive, grey for neutral, and red for negative.
Prioritization of Negative Feedback
Given multiple messages in the feed, when one or more are labeled negative, then all negative messages appear at the top of the feed sorted by timestamp.
Real-Time Sentiment Summary Update
When new messages arrive, then the dashboard sentiment summary metrics (count of positive, neutral, negative) update in real time within 5 seconds.
Low Confidence Sentiment Flagging
Given a sentiment confidence score below 70%, when the message is processed, then the message is flagged for manual review with a grey icon.
Urgency Classification
"As a firm manager, I want urgent client issues flagged automatically so that my team can respond quickly to the most pressing matters."
Description

Develop an urgency classification module that tags feedback based on keywords, sentiment intensity, and client profile to distinguish critical issues from routine comments. Urgent feedback will be color-coded and flagged for immediate attention, reducing the risk of overlooked high-priority concerns.

Acceptance Criteria
Keywords Based Urgency Tagging
Given a feedback message containing any term from the defined critical keywords list When the system processes the message Then it tags the feedback as "High Urgency"
Sentiment Intensity Threshold
Given a feedback message with a negative sentiment score equal to or exceeding the configured threshold When sentiment analysis completes Then the system tags the feedback as "High Urgency"
Client Profile Priority Override
Given a feedback message submitted by a client with a VIP profile When urgency classification runs Then the system overrides default tagging and marks the feedback as "High Urgency"
Composite Urgency Score Assignment
Given a feedback message matching multiple urgency indicators When the system computes the composite urgency score Then it assigns the appropriate urgency tag based on the highest score
Color-Coding and Flag Display
Given feedback entries tagged as "High Urgency" When displayed on the dashboard Then each entry is highlighted in red and flagged for immediate attention
Dashboard Visualization Integration
"As a paralegal, I want client feedback shown directly on my dashboard so that I can view all relevant information in one place."
Description

Embed the live feedback feed into DealFlow’s main dashboard using a responsive, color-coded UI. Feedback entries should display sentiment and urgency indicators, client details, and timestamps. The integration will maintain consistent styling and support real-time updates without page reloads.

Acceptance Criteria
Real-Time Feedback Update Display
Given a new client feedback entry is received from the server When the dashboard is open Then the entry is displayed in the feedback feed within 2 seconds without requiring a page reload
Sentiment and Urgency Color Coding
Given each feedback entry includes sentiment and urgency metadata When entries are rendered Then positive, neutral, and negative sentiments use distinct colors and low, medium, and high urgencies use visually distinguishable indicators
Client Details and Timestamp Accuracy
Given a feedback entry arrives with client information and timestamp When the entry is displayed Then the client’s name, client ID, and timestamp formatted in the user’s locale timezone are correctly shown
Responsive UI Across Devices
Given the dashboard is accessed on desktop, tablet, or mobile When viewing the feedback feed Then the layout, font sizes, and spacing adjust responsively to maintain usability at all screen sizes
Consistent Styling Integration
Given the feedback feed is embedded in the main dashboard When UI guidelines are applied Then the feed’s fonts, colors, and spacing match the existing dashboard theme and adhere to design specifications
Configurable Notifications & Alerts
"As an attorney, I want to receive alerts only for critical client feedback so that I’m notified of important issues without being overwhelmed."
Description

Provide customizable notification settings for email, in-app, and push alerts based on sentiment thresholds, urgency levels, or specific client accounts. Users can configure rules to receive notifications only for feedback that meets their criteria, ensuring they stay informed without alert fatigue.

Acceptance Criteria
Sentiment-Based Email Notification Rule
Given a user has configured an email alert for negative sentiment below 0.5, when a client feedback with sentiment score 0.4 is received, then the system sends an email notification to the user within 2 minutes.
Urgency-Level Push Notification Filter
Given a user sets push notifications for feedback marked as 'High' urgency, when feedback arrives with urgency 'High', then a push notification appears on the user's device within 1 minute.
Client-Account-Specific In-App Notifications
Given a user subscribes to in-app alerts for a specific client account 'ABC Corp', when any feedback is submitted for 'ABC Corp', then the dashboard displays a notification badge highlighting new feedback.
Combined Channel Notification Preferences
Given a user selects both email and push for critical feedback (sentiment <0.2 and urgency 'Critical'), when such feedback is received, then both an email and a push notification are delivered within 2 minutes.
Notification Opt-Out and Fatigue Prevention
Given a user enables a maximum of 5 notifications per hour, when the number of matching feedback events exceeds 5 within one hour, then subsequent notifications are batched into a summary sent at the end of the hour and individual alerts are suppressed.
Feedback History & Advanced Filtering
"As a small firm paralegal, I want to filter and review historical client feedback so that I can track trends and prepare reports for case reviews."
Description

Implement a searchable feedback history log with filters for date range, sentiment, urgency, and client. Users can drill down into past feedback trends, generate reports, and export data for analysis to support continuous service improvement.

Acceptance Criteria
Filter Feedback by Date Range
Given the user is on the Feedback History page When they select a valid start date and end date and click Apply Then only feedback entries with timestamps within the selected range are displayed And the total count of displayed entries matches the expected number for that range
Filter Feedback by Sentiment
Given the feedback history is loaded When the user selects one or more sentiment values (Positive, Neutral, Negative) from the sentiment filter Then only feedback entries matching the selected sentiment(s) are displayed And each entry is color-coded according to its sentiment label
Filter Feedback by Urgency Level
Given the user has accessed the feedback log When they choose an urgency level (Low, Medium, High, Critical) and apply the filter Then only feedback items flagged with the chosen urgency level(s) appear And items are sorted by urgency by default
Apply Multiple Filters Simultaneously
Given the user has set at least two different filters (date range, sentiment, urgency, or client) When they click Apply Then feedback entries satisfy all selected filter criteria concurrently And the displayed count updates accurately reflecting combined filter results
Export Filtered Feedback Data
Given one or more filters are active on the feedback history When the user clicks the Export button and chooses CSV or XLSX format Then a file containing only the currently displayed feedback entries is downloaded And the file includes columns for date, client name, sentiment, urgency, and feedback text

Improvement Insights

Use AI to analyze aggregated feedback and automatically generate prioritized recommendations—such as process tweaks or communication adjustments—that drive higher satisfaction. Actionable insights help firms refine workflows and boost client loyalty.

Requirements

Feedback Aggregation Module
"As a paralegal, I want to automatically gather feedback from various sources into one system so that I can quickly review all client comments without manual consolidation."
Description

Develop a centralized module that automatically collects and consolidates client feedback from multiple channels such as email, in-app surveys, and support tickets. The module will normalize input formats, remove duplicates, and timestamp entries to ensure data integrity. It will integrate with existing DealFlow data stores and APIs, providing a unified feedback repository for downstream analysis. This capability is vital for capturing all client sentiments in one location, enabling reliable insights and reducing manual data collection effort.

Acceptance Criteria
Email Feedback Ingestion
Given an email containing client feedback is received via the integrated email API When the Feedback Aggregation Module processes incoming emails Then the feedback content, client identifier, and received timestamp are stored in the unified feedback repository in the normalized data format
In-App Survey Integration
Given a client submits feedback through an in-app survey When the survey data is transmitted to the Feedback Aggregation Module Then the module maps survey fields to the repository schema, checks for existing duplicates, and stores unique records with a source tag of “in-app survey”
Support Ticket Consolidation
Given a support ticket with feedback comments exists in the ticketing system When the module fetches new tickets at scheduled intervals Then ticket feedback is extracted, normalized, timestamped, and persisted in the unified repository without loss of metadata
Duplicate Feedback Detection
Given multiple feedback entries with identical client ID and content across channels When the module processes these entries Then it identifies duplicates using content hashing and client ID matching, retains only one master record, and increments a duplicate count metadata field
Feedback Timestamp Accuracy
Given any feedback entry from email, survey, or support ticket When the module timestamps the entry upon ingestion Then the timestamp reflects the original submission time in UTC and is stored in ISO 8601 format in the repository
Data Preprocessing & Normalization
"As an attorney, I want feedback data to be cleaned and standardized automatically so that the analysis results are accurate and reliable."
Description

Implement a preprocessing pipeline that cleanses and structures raw feedback data. This includes language detection, sentiment tagging, stop-word removal, and entity extraction. The pipeline will ensure consistent formatting (timestamps, client IDs) and handle edge cases like incomplete or malformed entries. Proper preprocessing is essential for accurate AI analysis and reduces noise, enhancing the quality of the insights generated.

Acceptance Criteria
Raw Feedback Data Ingestion
Given raw feedback files in CSV and JSON formats When the preprocessing pipeline executes Then all records should be ingested into the system without data loss or parsing errors.
Language Detection and Sentiment Tagging
Given feedback entries in various languages When processed by the pipeline Then each entry should have a detected language tag and a sentiment score (positive, neutral, negative) with at least 95% accuracy.
Stop-word Removal and Entity Extraction
Given cleaned textual feedback When stop-word removal and entity extraction modules run Then common stop-words are removed and named entities (people, organizations, dates) are accurately extracted and stored.
Timestamp and Client ID Normalization
Given feedback entries with diverse timestamp formats and client IDs When normalized Then all timestamps follow ISO 8601 format and client IDs adhere to the predefined alphanumeric pattern (e.g., C12345).
Handling Malformed or Incomplete Entries
Given feedback entries with missing fields or malformed data When the pipeline encounters these entries Then they should be logged to an error report and skipped or flagged without causing pipeline failure.
AI Insight Analysis Engine
"As a firm manager, I want the system to analyze client feedback automatically so that I can identify recurring issues without manual review."
Description

Create an AI-driven engine that processes normalized feedback to identify patterns, trends, and sentiment shifts over time. Leverage natural language processing models to detect recurring themes (e.g., response time complaints), score sentiment intensity, and flag anomalies. The engine will output structured findings for each feedback batch. This requirement underpins the feature by transforming raw data into actionable insights that drive decision-making.

Acceptance Criteria
Pattern Detection on Feedback Batches
Given a batch of normalized client feedback is submitted for analysis When the AI Insight Analysis Engine processes the batch Then the engine identifies and lists recurring themes that appear in at least 10% of feedback items
Sentiment Scoring Accuracy
Given normalized feedback entries with known sentiment labels When the engine assigns sentiment scores using the NLP model Then each entry’s score must fall between -1.0 (negative) and +1.0 (positive) and match manual evaluation within ±0.1 on 95% of test samples
Anomaly Detection Alerts
Given historical trend data for recurring themes and sentiment scores When processing the latest feedback batch Then the engine flags any theme or sentiment that deviates by more than two standard deviations from the historical mean
Structured Findings Output Format
Given completion of the analysis When exporting results Then the engine generates a JSON output that includes: theme name, frequency count, average sentiment score, anomaly flag, and timestamp for each identified theme
Performance Under Load
Given a feedback batch of 1,000 entries When the AI Insight Analysis Engine runs in production Then full analysis completes within 60 seconds and total CPU utilization remains below 80%
Insight Prioritization & Ranking
"As a partner, I want insights ranked by urgency and impact so that I can address the most critical issues first."
Description

Design a mechanism to rank identified insights by impact and frequency. The system will calculate priority scores based on factors such as sentiment severity, volume of mentions, and relevance to firm goals (e.g., response time, document accuracy). Insights will be categorized (high, medium, low) and displayed in descending order of priority. Prioritization guides users to focus on the most critical areas first, maximizing the benefit of improvement efforts.

Acceptance Criteria
Volume-Based Prioritization
Given a collection of at least 100 feedback entries, when the prioritization algorithm processes the insights, then the system calculates the mention count for each insight and flags those in the top 25th percentile of mention counts as high-volume.
Sentiment Severity Weighting
Given identified insights with sentiment scores ranging from -1 to 1, when scoring insights, then the system applies a 1.5× weight multiplier to insights with sentiment scores below -0.5, resulting in higher priority scores for those more negative.
Relevance to Firm Goals Filtering
Given a predefined list of firm goal tags (e.g., response_time, document_accuracy), when insights are tagged, then the system increases the priority score by 20% for any insight matching one or more active goal tags.
Categorization into Priority Bands
When all priority scores are calculated, then the system assigns insights with scores ≥ 80 as High priority, scores between 50 and 79 as Medium priority, and scores < 50 as Low priority, and labels each insight accordingly.
Sorted Display Order
When the insights dashboard is displayed, then the system lists insights in descending order of priority score, with all High-priority insights shown before Medium, and Medium before Low.
Actionable Recommendation Generator
"As a solo attorney, I want concrete recommendations based on feedback so that I know exactly how to improve workflows and communication."
Description

Build a recommendation engine that translates prioritized insights into specific, context-aware suggestions. For example, if clients frequently mention slow responses, the engine might recommend implementing SLA-based reminders. Recommendations will include rationale, estimated benefit, and suggested owner. This feature empowers users with clear next steps, bridging the gap between analysis and action, and improving client satisfaction.

Acceptance Criteria
SLA-Based Reminder Recommendation
Given aggregated feedback highlights slow response times for a client matter, when the recommendation engine runs analysis, then it must generate an SLA-based reminder suggestion that includes a clear rationale referencing the feedback data, an estimated benefit quantifying expected improvement (e.g., 20% faster response), and a suggested owner based on the matter’s assigned role.
Document Template Standardization Recommendation
Given feedback indicates inconsistent document formatting across matters, when the engine processes aggregated comments, then it must propose a standardized document template, provide rationale tied to efficiency gains, estimate time savings (e.g., 15 minutes per document), and assign the owner responsible for template rollout.
Automated Follow-Up Scheduling Recommendation
Given client feedback reports missed follow-ups, when insights are generated, then the engine must recommend implementing automated follow-up scheduling, include rationale highlighting reduced oversight risks, estimate reduction in missed tasks (e.g., 30%), and suggest the appropriate team member as owner.
Preferred Communication Channel Recommendation
Given repeated feedback about communication channel preferences, when recommendations are assembled, then the engine must suggest switching to the preferred channel, provide rationale based on client responses, estimate improvement in satisfaction (e.g., 10% increase), and designate the owner to update communication settings.
Alert Frequency Adjustment Recommendation
Given feedback notes alert fatigue from high notification volume, when the analysis runs, then the engine must recommend adjusting alert frequency, include rationale citing user productivity impacts, estimate benefit in reduced interruptions (e.g., 25% fewer alerts), and propose the owner to configure alert settings.
Insights Dashboard UI
"As a paralegal, I want a visual dashboard showing feedback trends and recommendations so that I can monitor performance and plan improvements easily."
Description

Develop an interactive dashboard within DealFlow that visualizes aggregated feedback, AI insights, priority rankings, and recommended actions. Key components include trend charts, sentiment graphs, a prioritized insights list, and drill-down details for each recommendation. The interface will support filtering by date range, matter type, and client segment. A clear, intuitive UI ensures users can quickly digest insights and make data-driven decisions.

Acceptance Criteria
Filtering Insights by Date Range
Given the user selects a start and end date on the dashboard, when the dates are applied, then only feedback data, trend charts, sentiment graphs, and prioritized insights within that date range are displayed, and items outside the range are excluded.
Trend Charts Visualization
Given aggregated feedback data exists for the selected date range and matter type, when the dashboard loads, then the trend chart displays feedback volume over time with correct labeling on axes, with a data point for each interval, and hover tooltips show the date and value.
Prioritized Insights List Ordering
Given AI-generated insights with priority scores, when the insights list is displayed, then items are sorted in descending order by priority score, and each insight displays its title, priority score, and a 'View Details' link.
Drill-down Recommendation Details
Given a user clicks 'View Details' for an insight, when the detail panel opens, then it shows the recommendation description, supporting data points, sentiment breakdown, and related matter examples, and the panel can be closed via a close button.
Sentiment Graph Display
Given feedback sentiment data is available, when the dashboard renders the sentiment graph, then positive, neutral, and negative sentiments are represented by distinct colored sections labeled with percentages, and a legend indicates the color mapping.
Notification & Action Tracking
"As an operations manager, I want alerts when new critical insights arrive and track action progress so that nothing falls through the cracks."
Description

Implement a notification system that alerts users of new high-priority insights and upcoming recommended actions. Notifications can be delivered via email or in-app messages, with links to the corresponding dashboard item. Additionally, track the status of each recommendation as users acknowledge, assign, or complete actions. This ensures accountability and follow-through, closing the loop from insight generation to actual process improvement.

Acceptance Criteria
High-Priority Insight Email Notification
Given a new high-priority insight is generated When the insight classification is complete Then an email notification is sent to the user within 5 minutes containing the insight summary and a direct link to the corresponding dashboard item
In-App High-Priority Insight Alert
Given the user is logged into DealFlow When a new high-priority insight is available Then an in-app notification appears on the dashboard with the insight title, severity indicator, and link to the insight details
Recommendation Acknowledgement Tracking
Given the user views a recommended action When the user clicks the "Acknowledge" button Then the recommendation status updates to "Acknowledged" in the tracking log and a timestamp is recorded
Recommendation Assignment Workflow
Given a user assigns a recommendation to a team member When the assignment is saved Then the action status updates to "Assigned", the assignee’s name is recorded, and a notification is sent to the assignee
Recommendation Completion Status Update
Given the user completes a recommended action When the user marks the recommendation as "Complete" Then the status updates to "Completed" in the tracking dashboard and the completed action is removed from the pending list

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DealFlow Launches Version 2.0 with AI-Driven Workflow Intelligence

Imagined Press Article

SAN FRANCISCO, CA – 2025-05-29 – DealFlow today announced the release of Version 2.0 of its flagship legal operations platform, introducing advanced AI-driven workflow intelligence, enhanced automation capabilities, and deeper analytics to empower solo attorneys, paralegal coordinators, and small firm founders. This comprehensive update builds on DealFlow’s commitment to streamline client intake, eliminate administrative chaos, and reclaim lost billable hours by offering smarter, more adaptive tools that anticipate user needs. Version 2.0 debuts Predictive Pulse, an upgraded AI forecasting engine that analyzes historical case data, court schedules, and intake patterns to project surges in deadlines and anticipated workloads weeks in advance. Accessibility has been improved through Heatwave View enhancements, which now let users apply custom filters to visualize seasonality trends for specific case types. Meanwhile, SmartChains—DealFlow’s dynamic dependency manager—automatically recalibrates task sequences in real time when deadlines shift, reducing manual oversight and ensuring that every step remains aligned with evolving conditions. “We built Version 2.0 on direct input from our users,” said Elaine Thompson, CEO of DealFlow. “Solo Strategists told us they needed early warnings of deadline congestion. Paralegal Coordinators wanted more granular notifications. Small Firm Founders asked for scalable insights into team workload. This release delivers on all fronts by embedding AI at every level of our platform and offering unprecedented visibility and proactive control.” In independent beta trials spanning 12 weeks across 50 small firms, Version 2.0 drove a 23% reduction in missed deadlines, a 20% increase in on-time filings, and a 15% uptick in billable hours logged. “I used to spend an entire morning reconciling my spreadsheet,” reported Deadline Dana, a solo attorney based in Denver. “Now I can see potential bottlenecks for the next month at a glance—and Predictive Pulse even tells me when I might need to bring in extra support. It’s a game changer for capacity planning.” Other notable enhancements include: • Alert Architect Upgrades: Users can now define multi-tiered trigger rules with conditional logic, ensuring alerts escalate automatically when tasks become high risk. • Client Profit Breakdown: A new analytics panel displays profit margins by matter and client, helping firms make data-driven decisions about resource allocation and pricing strategies. • Jurisdiction Sync Expansion: The platform integrates 15 new states and federal court calendars, expanding automatic compliance deadline coverage across 45 jurisdictions. DealFlow Version 2.0 is available immediately to all existing subscribers at no additional cost. New users can take advantage of a 30-day free trial at www.dealflow.io/signup. Paid plans start at $49 per user per month, with enterprise tiers offering custom integrations, dedicated support, and service-level agreements. About DealFlow DealFlow is the leading workflow management platform for solo and small-firm legal professionals. By consolidating client intake, deadline tracking, document management, and analytics into a unified, AI-enabled dashboard, DealFlow helps legal teams reduce administrative overhead, mitigate risk, and maximize billable productivity. To learn more, visit www.dealflow.io. Media Contact: Maya Patel Head of Marketing, DealFlow press@dealflow.io (415) 555-7823

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DealFlow and the American Bar Association Partner to Strengthen Small Firm Compliance

Imagined Press Article

CHICAGO, IL – 2025-06-05 – DealFlow today announced a strategic partnership with the American Bar Association (ABA) to deliver enhanced compliance resources and automated regulatory updates to small law firms and solo practitioners across the United States. The collaboration combines DealFlow’s award-winning deadline management and automated alerts with the ABA’s authoritative regulatory research, ensuring legal professionals have seamless access to the latest state and federal compliance requirements. Under the partnership, DealFlow will integrate the ABA Regulation Reference Library directly into its platform, providing point-and-click access to statutory citations, rule summaries, and jurisdiction-specific guidance for thousands of compliance deadlines. ABA members will also receive exclusive access to bespoke alert templates, curated by the ABA’s legislative and ethics committees, that notify users of critical filing windows, new rule adoptions, and amendments as soon as they occur. “Compliance Connor and paralegal teams often wrestle with fragmented sources when tracking intricate regulations,” said Barry Caldwell, Chair of the ABA Standing Committee on Ethics and Professional Responsibility. “By embedding our regulatory library within DealFlow’s intuitive dashboard, we’re enabling practitioners to stay ahead of deadlines with confidence and precision, reducing the risk of inadvertent noncompliance.” The partnership extends to ongoing education: DealFlow subscribers who are ABA members will receive complimentary access to quarterly webinars and interactive workshops led by leading compliance experts. Topics will include navigating multi-jurisdictional filing requirements, mastering audit defense best practices, and leveraging automation to maintain an ironclad audit trail. In a joint pilot conducted over three months, 75 firms using the integrated DealFlow-ABA solution achieved a 30% reduction in late or missed regulatory filings compared with the prior quarter. “Batch Reschedule saved us hours when state deadlines shifted last spring,” reported Compliance Coordinator Nora Jenkins of Henderson & Lane LLP. “And having direct links to the underlying statutes through Regulation Reference has been invaluable during internal audits.” Key benefits of the ABA partnership include: • Real-Time Regulatory Library: Access to over 10,000 state and federal compliance deadlines with embedded citations. • Tailored ABA Alert Templates: Prebuilt alerts for ethics rules, annual reports, trust accounting deadlines, and more. • Educational Programming: Quarterly webinars, on-demand tutorials, and best-practice guides from ABA experts. • Exclusive Member Discounts: ABA members enjoy 20% off all DealFlow subscription tiers for the first year. The DealFlow-ABA partnership offering is available now. ABA members can activate the feature within their DealFlow account or sign up for a free trial at www.dealflow.io/aba. About DealFlow DealFlow provides solo and small-firm legal professionals with a unified platform for client intake, deadline tracking, document management, and analytics. By automating routine tasks and delivering proactive alerts, DealFlow reduces administrative burden and frees attorneys to focus on delivering exceptional legal services. About the American Bar Association The American Bar Association is the largest voluntary professional association in the world, dedicated to improving the legal profession, promoting justice, and advancing the rule of law globally. Learn more at www.americanbar.org. Media Contact: Valerie Chung Director, Strategic Partnerships, DealFlow vc@dealflow.io (312) 555-3412

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New DealFlow Study Reveals Solo Attorneys Reclaim 20% More Billable Hours in First 30 Days

Imagined Press Article

NEW YORK, NY – 2025-06-12 – DealFlow today released the results of an industry-first study demonstrating that solo attorneys and small firm paralegals recapture an average of 20% more billable hours within the first 30 days of adopting the platform. Conducted in partnership with legal research firm LexMetrics, the study surveyed over 200 practitioners nationwide, highlighting the transformative impact of real-time dashboards, automated reminders, and AI-driven task prioritization on legal workflows. “The administrative lift required to track deadlines, manage intake, and follow up with clients often goes unbilled,” said Dr. Rebecca Lopez, Chief Data Scientist at LexMetrics. “Our data shows DealFlow users instantly gain back critical hours previously spent on manual spreadsheets, email threads, and calendar reconciliations, allowing them to bill more work without increasing actual time spent.” Key study findings include: • 20% Average Increase in Billable Hours: Users reported billing an extra 8–12 hours per month after migrating from manual systems. • 25% Reduction in Missed Follow-Ups: Automated reminders and customized alerts cut client outreach lapses in quarter-over-quarter comparisons. • 30% Faster Client Intake: QuickSetup and Secure Portal features reduced intake cycle time from an average of two hours to 90 minutes. • 40% Improvement in Team Workload Balance: Managers relying on Team Pulse and Bottleneck Beacon reallocated tasks more effectively, reducing individual overload incidents by nearly half. Study participants praised features such as Alert Architect, which lets users configure multi-tiered notifications by urgency and client priority, and Digest Dispatch, which delivers concise daily and weekly briefings directly to inboxes or via mobile push. “Follow-Up Fiona loves the assurance that no email or document request falls through the cracks,” noted Mark Blanchard, Director of Customer Success at DealFlow. “Meanwhile, founders like Growth Greg appreciate how Client Profit Breakdown illuminates the bottom-line value of each matter.” DealFlow’s co-founder and CTO, Marcus Nguyen, commented on the findings: “This study validates our mission to transform legal operations through intuitive design and intelligent automation. It’s not just about tracking tasks—it’s about unlocking hidden revenue and empowering legal professionals to focus on what matters most: serving clients.” In response to the study, DealFlow is introducing a dedicated Billable Hours Dashboard in its upcoming summer release. This new feature will provide real-time visibility into billable vs. non-billable time, trend analysis by client and matter, and automatic detection of unrecorded work based on task completion activity. DealFlow’s study report is available for download at www.dealflow.io/insights/billable-hours-study. Solo attorneys and small firms interested in experiencing the platform’s time-saving benefits can sign up for a free trial at www.dealflow.io/signup. About DealFlow DealFlow is the leading workflow and productivity platform for legal professionals, offering a unified real-time dashboard for deadline management, client intake, document automation, and analytics. By combining robust features with AI-driven insights, DealFlow helps firms of all sizes increase efficiency, mitigate risk, and maximize profitability. Media Contact: Natalie Rivera PR Manager, DealFlow press@dealflow.io (212) 555-6790

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