Shiftly

Shiftly today launches its most intuitive update yet, introducing a full suite of voice-activated scheduling tools designed to empower restaurant and retail managers to create, adjust, and confirm shift rosters entirely by voice in seconds. The new Schedule by Voice feature leverages advanced natural language processing to interpret spoken staffing requirements, automatically generating a balanced, compliant schedule that factors in availability, certifications, labor laws, and coverage rules. Whether managers are in the kitchen, on the sales floor, or on the go, they can speak their needs out loud—“Create a weekend schedule for 10 servers and 5 cooks”—and receive a fully built roster in under 10 seconds. Beyond initial roster creation, Shiftly’s QuickEdit Voice commands enable hands-free tweaks on individual shifts with simple phrases like “Move Jessica’s shift to 6 PM Tuesday” or “Swap Raj and Maria on Friday.” If a request is ambiguous, SmartPrompt Assistant poses clarifying follow-up questions—such as “Do you want Raj’s 4 PM shift moved to Maria, or would you prefer to swap their assignments?”—ensuring accuracy before finalizing changes. Once a voice command completes, VoiceConfirm Feedback offers immediate audio confirmation through text-to-speech or Slack audio snippets—“Shift updated for Lisa, Tuesday at 3 PM”—so managers know their instructions executed correctly without glancing at a screen. Integration is seamless across platforms. For teams using Slack as their primary communication hub, the new SlackVoice Bridge allows voice scheduling commands to be issued directly within channels and direct messages. Managers can initiate roster overhauls or shift swaps in the same thread where they coordinate daily tasks, eliminating app-switching and consolidating operational workflows. Every voice interaction is automatically recorded in Shiftly’s VoiceAudit Log, creating a searchable, time-stamped record of commands, transcriptions, and user identities. This audit trail supports compliance, transparency, and accountability—critical for franchised operations and multi-location HR coordinators. Beta users have praised the hands-free capabilities and speed gains. Bistro Boss user Lauren Kim reports, “Before Shiftly Voice, I spent hours manually typing in schedules or clicking through menus on my phone. Now I can say what I need while prepping dinner service and get a perfect roster without touching my device. It’s cut my admin time by more than half.” Retail Roster Lead Arturo Gomez adds, “The integration with Slack means I don’t have to juggle Slack notifications and the scheduling app separately. A quick voice command in our operations channel keeps everyone aligned instantly.” “Voice scheduling represents the next frontier in workforce management,” said Priya Patel, Shiftly CEO. “By combining cutting-edge AI with natural language understanding, we’re removing the friction of clicking, typing, and toggling between screens. Managers can focus on what really matters—leading their teams—while Shiftly handles the complexity of compliance, coverage, and shift balance.” The voice tools also include customizable security settings to ensure only authorized users can issue commands. Multi-factor authentication and role-based permissions guard against unintended alterations, while automated notifications notify administrators whenever a major roster change occurs via voice. The system also supports multilingual commands, catering to diverse teams across North America, Europe, and Asia Pacific. Shiftly’s voice scheduling suite is available immediately to all customers at no additional charge. To learn more or schedule a demonstration, contact Shiftly Media Relations: Rebecca Lane, rebecca.lane@shiftly.ai, +1-415-555-0123. Visit www.shiftly.ai/voice for feature details and video tutorials.

Shiftly today announced the release of its comprehensive payroll synchronization suite, enabling small and midsize restaurants and retail outlets to connect their live shift schedules directly with payroll systems in real time. The new PaySync Bridge eliminates manual timesheet reconciliation and speeds up payroll processing by up to 40%, freeing managers and finance teams from tedious cross-checks and reducing costly errors. By mapping scheduled hours, overtime codes, and shift differentials automatically, Shiftly ensures that every penny earned is accurately captured at the end of each pay period. At the core of the suite is the AutoTimesheet Validator, which continuously cross-checks synced schedule hours against employee punch-in/out data. Discrepancies are flagged and presented in the Exception Resolution Center, a unified dashboard where payroll administrators can review, annotate, and resolve anomalies with a single click. The MultiPaycode Mapper allows granular mapping of hours to various pay codes—including holiday premiums, night-shift differentials, and meal break deductions—eliminating manual configuration errors and ensuring compliance with local labor laws. To help managers forecast labor costs before finalizing schedules, Shiftly’s PayForecast Dashboard provides a live preview of upcoming payroll liabilities. The dashboard factors in projected hours, anticipated overtime, accrued benefits, and bonus programs. Real-time Overtime Alerts notify managers when team members approach or exceed legal thresholds, prompting schedule adjustments to avoid unexpected payouts. With proactive notifications and visual cost insights, SMB operators can make informed staffing decisions to stay within budget targets. “By linking scheduling and payroll in a seamless loop, we’ve closed the gap that used to force managers to export spreadsheets, import into payroll software, and manually reconcile hours,” said Michael Tran, Shiftly Product Director. “Our integration API sandbox offers a secure environment for testing custom connections with leading payroll platforms so clients can validate workflows before going live. Once configured, changes flow automatically—shift updates today appear in payroll tomorrow.” Franchise Flow Frank, who oversees staffing and payroll across five coffee shop locations, shared his experience: “Prior to Shiftly, I spent two full days each week reconciling schedules and timesheets for payroll. Now, the process runs itself—exceptions pop up only when something truly unexpected happens. We’ve cut our payroll admin workload by 60%, and I have peace of mind knowing the numbers match exactly.” Shiftly’s integration suite supports connectivity with major payroll providers, including ADP, Gusto, QuickBooks Workforce, Paychex, and UK-based Sage. For custom or regional systems, the Integration API Sandbox provides thorough testing and real-time validation, ensuring a smooth, error-free deployment. Once connected, clients can choose bi-directional sync to allow payroll updates—such as leave balances or deductions—to feed back into the scheduling engine for future roster optimization. The rollout of the PaySync Bridge is immediate and included in all enterprise and professional plans. SMB operators interested in a guided integration demo or proof of concept can contact Shiftly’s Partnerships team: Daniel Wu, partnerships@shiftly.ai, +1-646-555-0198. More information is available at www.shiftly.ai/payroll-integration.

Shiftly today introduced a powerful upgrade to its AI-driven attendance management capabilities, launching an enhanced RiskRadar Notification system alongside a new BackupRoster Generator and QuickFill Broadcast feature. Together, these tools proactively identify and mitigate no-show risks up to two hours before each shift, empower instant coverage solutions, and deliver real-time insights to managers seeking uninterrupted operations in busy restaurant and retail environments. The advanced RiskRadar Notification leverages machine learning models trained on historical attendance patterns, weather data, local events, and individual employee reliability metrics. When the system detects a high probability of a no-show—based on factors like repeated tardiness, sudden availability changes, or external risk signals—managers receive immediate alerts via email, SMS, and in-app push notifications. This early warning gives managers critical lead time to activate backup coverage protocols. To streamline replacement staffing, the new BackupRoster Generator automatically compiles a prioritized shortlist of available backup staff based on real-time availability, past reliability scores, and required certifications. Managers can review the suggested roster in a single click and deploy replacements instantly. Should none of the backups accept, the QuickFill Broadcast sends a one-click open shift notification to a pre-qualified list of on-call or part-time employees. Eligible staff can claim open shifts directly from the alert, reducing fill time from hours to minutes and minimizing operational disruptions. The Predictive Heatmap provides a visual overview of no-show risk across daily and weekly schedules. Color-coded shading highlights shifts with elevated risk probabilities at a glance, enabling managers to proactively redistribute coverage or pre-schedule additional backups. Complementing this, the SmartSwap Suggestion uses AI-driven recommendations to propose optimal swap partners—matching availability, skill sets, and fairness criteria—to resolve at-risk assignments without manual oversight. “Shiftly’s new attendance toolkit is a game-changer for small business operators facing the unpredictability of last-minute staff drop-outs,” said Elena Martinez, Shiftly Head of Data Science. “By anticipating issues, automating backup selections, and enabling staff to claim open shifts with one tap, we’re turning reactive firefighting into a predictable, data-driven workflow.” Retail Roster Lead Marcus Johnson shared his experience in the pilot program: “We saw a 40% reduction in last-minute no-shows within two weeks of activating RiskRadar and Backup Roster. Instead of scrambling to find coverage, I get a warning, glance at the heatmap, press one button, and move on. It’s transformed how we manage our floor during peak hours.” Attendance Insights, Shiftly’s aggregated analytics dashboard, now includes a dedicated view for no-show trends, showing patterns by employee, shift type, and time of day. Managers can export actionable reports to address chronic attendance issues and refine scheduling strategies. Combined with existing forecasting and certification tools, these enhancements deliver end-to-end reliability and compliance. The upgraded attendance features are available immediately to all Shiftly customers at no extra charge. For a personalized demonstration or to learn how AI-driven no-show prevention can boost team performance, contact Shiftly Press Relations: Sophia Chen, press@shiftly.ai, +1-323-555-0187. Visit www.shiftly.ai/no-show-prevention for detailed feature documentation and success stories.