PulseCheck
Spot Burnout Before It Starts
PulseCheck gives HR managers at fast-growing tech companies real-time visibility into employee sentiment through instant, AI-driven micro-surveys in Slack and Teams. It uncovers early signs of disengagement and burnout, delivering actionable insights that empower managers to boost morale and cut turnover before problems escalate.
Subscribe to get amazing product ideas like this one delivered daily to your inbox!
Product Details
Explore this AI-generated product idea in detail. Each aspect has been thoughtfully created to inspire your next venture.
Vision & Mission
- Vision
- To empower organizations everywhere to build thriving, resilient teams through instant, actionable insight into employee engagement and wellbeing.
- Long Term Goal
- By 2027, empower 10,000 companies to cut employee burnout rates by 25% and boost engagement scores into the top quartile using real-time sentiment insights.
- Impact
- PulseCheck increases survey response rates by 30%, enabling HR managers at fast-growing tech companies to detect early signs of disengagement and burnout, leading to a 20% reduction in employee turnover and measurable gains in team morale within six months.
Problem & Solution
- Problem Statement
- HR managers at fast-growing tech companies struggle to identify early signs of employee disengagement and burnout because traditional surveys are infrequent and suffer from low response rates, leaving leadership unable to react before costly turnover occurs.
- Solution Overview
- PulseCheck delivers real-time, AI-powered micro-surveys directly in Slack and Teams, giving HR leaders instant visibility into team sentiment and emerging burnout risks. Intuitive dashboards surface actionable trends, enabling managers to proactively address issues before disengagement leads to turnover.
Details & Audience
- Description
- PulseCheck gives HR leaders instant visibility into team sentiment with real-time, AI-driven micro-surveys. Designed for managers at growing companies, it uncovers early signs of disengagement and burnout before they become costly problems. One-click pulse campaigns embedded in Slack and Teams drive exceptional response rates, surfacing actionable morale trends that guide immediate, effective action.
- Target Audience
- HR managers and team leads (30-50) at fast-growing tech companies needing instant, actionable engagement insights.
- Inspiration
- Sitting in a Monday standup, I watched a star developer quietly withdraw, her energy fading unnoticed by everyone—until her resignation landed without warning. HR’s last engagement survey was six months old, a dusty snapshot. That loss made me realize managers needed a way to sense and address burnout as it happened, not after the damage was done. PulseCheck was born from that urgency.
User Personas
Detailed profiles of the target users who would benefit most from this product.
Cautious Steve
- 42-year-old HR director at a 500-person SaaS firm - MBA in Organizational Psychology from State University - Manages 5 HR staff with $100K annual tools budget - Based in Austin, Texas; hybrid work schedule - 15 years’ experience in technology sector HR
Background
After past survey vendors overpromised, he led a failed suggestion-box launch. He’s now risk-averse and insists on proven ROI for new engagement tools.
Needs & Pain Points
Needs
1. Clear ROI metrics for new engagement tools 2. Assurance of data security and compliance 3. Easy integration without workflow disruption
Pain Points
1. Unreliable past surveys eroded his trust 2. Complex setup strains scarce IT resources 3. Pressure for quick results conflicts careful evaluation
Psychographics
- Demands solid data before tool adoption - Prefers cautious, incremental change - Skeptical of flashy, unproven tech - Values measurable ROI and risk mitigation
Channels
1. LinkedIn InMail – professional networking 2. HR.com newsletters – industry updates 3. Slack HR channels – peer discussions 4. Gartner webinars – in-depth research 5. TechCrunch alerts – tech news
Roaming Rita
- 35-year-old remote team lead at a 50-person nonprofit tech startup - Bachelor’s in Communications; self-taught project manager - Oversees cross-functional teams in US, EU, and APAC - Fully remote; travels monthly for team retreats - Coordinates volunteer and paid staff
Background
Previously managed in-office teams but struggled with dispersed staff morale. After a failed Skype-only check-in, she seeks real-time sentiment tools to bridge time zones.
Needs & Pain Points
Needs
1. Instant, time-zone-aware feedback pulses 2. Clear visuals of engagement by region 3. Mobile-friendly surveys for on-the-go teams
Pain Points
1. Blind spots due to asynchronous communication 2. Disconnected team members feel out of loop 3. Scheduling surveys across time zones is painful
Psychographics
- Obsessed with team cohesion across distances - Values transparency and instant collaboration - Driven by empathy and cultural sensitivity - Worries about team isolation
Channels
1. Slack channels – daily check-ins 2. Zoom video – real-time discussions 3. Microsoft Teams – shared collaboration 4. WhatsApp group – on-the-go updates 5. Trello boards – task tracking
Regulatory Claire
- 50-year-old Chief Privacy Officer at a regulated finance firm - Master’s in Data Protection Law - 20 years’ experience in legal and compliance - Manages a team of 3 auditors - Based in London with global oversight
Background
After auditing a major data breach, she championed GDPR compliance. A failed vendor led her to demand end-to-end encryption and detailed audit logs.
Needs & Pain Points
Needs
1. End-to-end encryption with GDPR certification 2. Comprehensive audit logs for every survey 3. Role-based access controls and permissions
Pain Points
1. Unsecured tools risk hefty regulatory fines 2. Fragmented data creates audit and compliance gaps 3. Slow vendor responses hamper swift compliance reviews
Psychographics
- Demands airtight data privacy safeguards - Prioritizes risk avoidance above all else - Insists on full audit trail visibility - Values vendor reliability and transparency
Channels
1. GRC conferences – networking events 2. Internal security Slack – policy discussions 3. Email briefings – executive updates 4. LinkedIn GRC groups – expert advice 5. Vendor webinars – product security deep-dives
Training Tara
- 28-year-old L&D manager at a 200-person fintech company - BSc in Instructional Design; certified coach - Oversees annual training budget of $50K - Coordinates global workshops across four offices - Based in Toronto with hybrid schedule
Background
After rolling out an LMS with poor feedback loops, she struggled to prove training ROI. She now demands real-time sentiment to iterate content quickly.
Needs & Pain Points
Needs
1. Immediate learner feedback post-workshop 2. Visual dashboards for training effectiveness 3. Customizable question templates per module
Pain Points
1. Low survey response after training sessions 2. Difficulty linking feedback to performance metrics 3. Slow content iteration hinders learner engagement
Psychographics
- Obsessed with continuous learning improvements - Values data-driven training adjustments - Craves participant feedback after every session - Driven by measurable skill development
Channels
1. LinkedIn Learning – course trends 2. Slack training channels – participant queries 3. LMS announcements – course launches 4. Internal newsletter – program highlights 5. Training webinars – best practices
Scaling Sam
- 30-year-old People Ops lead at a 200-employee NYC startup - BBA in Organizational Behavior - $60K annual engagement tools budget - Leads recruitment and retention efforts - Onsite three days, remote two days
Background
After scaling teams from 50 to 200 in six months, he lost touch with early warning signs of burnout. He needs real-time sentiment to catch issues early.
Needs & Pain Points
Needs
1. Scalable surveys for growing headcount 2. Automated reminders to boost participation 3. Early-warning flags for disengaged hires
Pain Points
1. Manual surveys collapse under hiring surge 2. Missed disengagement signs lead to turnover 3. Siloed feedback slows proactive interventions
Psychographics
- Thrives on rapid scaling challenges - Values agility over bureaucracy - Seeks proactive engagement strategies - Wary of tools that slow growth
Channels
1. Slack integrations – instant pulses 2. Google Workspace alerts – summary emails 3. Twitter HR chats – industry trends 4. Startup meetups – networking events 5. HR tech newsletters – new product intel
Product Features
Key capabilities that make this product valuable to its target users.
AutoPulse
Automatically schedules and launches brief sentiment polls at optimal moments based on your meeting agenda and real-time engagement signals, so you capture attendee mood without interrupting the flow.
Requirements
Optimal Scheduling Algorithm
Description
Automatically analyze meeting agendas and historical engagement patterns to identify the most opportune moments for launching micro-surveys. This ensures polls are delivered during natural discussion pauses or high engagement windows without disrupting the meeting flow. Integrates with calendar APIs for agenda retrieval and leverages engagement analytics from communication platforms to refine scheduling accuracy.
Acceptance Criteria
Real-time Engagement Sensing
Description
Collect and analyze live engagement signals—including chat activity, emoji reactions, speaking time, and optional camera-based posture analytics—to assess participant attentiveness. These real-time metrics trigger AutoPulse to launch polls precisely when engagement levels peak, maximizing response rates and feedback quality.
Acceptance Criteria
Agenda Integration Interface
Description
Provide a unified interface to connect with Google Calendar and Microsoft Outlook APIs, allowing AutoPulse to fetch meeting details such as agendas, durations, and participant lists. Standardize disparate calendar formats into a consistent data model to power the scheduling engine and maintain data integrity.
Acceptance Criteria
Poll Customization Options
Description
Enable users to define and manage default poll templates—including question types (e.g., Likert scales, multiple-choice, emoji ratings), frequency settings, and branding elements—while preserving AutoPulse's automated timing capabilities. Provide a UI for editing question sets and visual styles to align with organizational standards.
Acceptance Criteria
Silent Launch Controls
Description
Implement controls to deliver polls silently by muting notification sounds and using unobtrusive UI cues across Slack and Teams. Allow per-channel and per-meeting-type toggles to ensure polls do not disrupt ongoing discussions, giving meeting facilitators flexibility over notification behavior.
Acceptance Criteria
Sentiment Stream
Overlays a live, color-coded graph of mood fluctuations directly within your video call interface, allowing hosts to spot engagement peaks and dips at a glance and adjust discussion pace accordingly.
Requirements
Real-time Sentiment Data Ingestion
Description
Implement a streaming pipeline that captures and processes micro-survey responses within 5 seconds of submission. The system should normalize and aggregate sentiment scores in real time, ensuring minimal latency between employee input and UI display. This involves building backend connectors to Slack and Teams APIs, a scalable processing layer with message queues, and a data store optimized for quick reads. The outcome is up-to-the-second sentiment insights that empower hosts to make timely adjustments.
Acceptance Criteria
Live Color-Coded Mood Graph Overlay
Description
Design and develop a front-end component that overlays a dynamic, color-coded graph of aggregated sentiment scores onto the video call interface. The overlay must render smoothly at 30fps, use green/yellow/red gradients to indicate engagement levels, and automatically adjust its position to avoid obstructing video content. It should be responsive across different resolutions and compatible with major video clients’ embedding frameworks.
Acceptance Criteria
Video Platform Integration SDK
Description
Provide a single SDK package and plugin framework supporting Zoom, Microsoft Teams, and Webex. The SDK should handle authentication flows, permission requests, and context injection to seamlessly embed the Sentiment Stream overlay. Include developer documentation, sample apps, and automated tests to simplify installation and configuration. Ensure compatibility with upcoming API changes and provide versioning guidelines.
Acceptance Criteria
Customization and Filtering Options
Description
Enable meeting hosts to customize the sentiment overlay by filtering data by team, department, or demographic attributes. Provide controls to adjust refresh intervals (e.g., 5s, 15s, 30s), threshold levels for color changes, and options to hide minor fluctuations. Persist user preferences across sessions and ensure the UI for customization is intuitive and accessible within the video client.
Acceptance Criteria
Data Privacy and Compliance
Description
Implement privacy safeguards by anonymizing individual survey responses and only displaying aggregated sentiment data. Ensure compliance with GDPR and CCPA by providing data retention policies, user consent flows, and audit logs. Encrypt data in transit and at rest, enforce role-based access controls, and conduct regular privacy impact assessments to maintain legal and ethical standards.
Acceptance Criteria
Accessibility and Performance Optimization
Description
Ensure the overlay meets WCAG 2.1 AA standards by supporting high-contrast modes, keyboard navigation, and screen reader announcements for sentiment changes. Optimize resource usage so the overlay consumes less than 5% CPU on host devices and does not degrade video quality or call stability. Conduct performance testing across diverse hardware profiles and document accessibility best practices.
Acceptance Criteria
Alert Cue
Sends discreet notifications to the host when participant sentiment falls below a customizable threshold, prompting immediate actions—like switching topics or asking for input—to re-energize the group.
Requirements
Threshold Configuration
Description
Allows hosts to set customizable sentiment thresholds via the settings panel in Slack and Teams integrations. Hosts can specify a percentage (e.g., below 60%) or a numeric sentiment score for triggering alerts. This ensures that Alert Cue sensitivity aligns with each team’s engagement baseline, reducing false positives and enabling proactive intervention when participant sentiment dips.
Acceptance Criteria
Sentiment Monitoring Engine
Description
Continuously analyzes live micro‐survey responses in real time, evaluating aggregated sentiment scores against configured thresholds. Integrates with the PulseCheck AI engine to ensure accurate scoring, instant detection of engagement dips, and minimal processing latency to enable timely host notifications.
Acceptance Criteria
Discreet Notification Delivery
Description
Sends unobtrusive notifications to the host’s Slack or Teams client when the sentiment threshold is breached. Notifications appear as native chat messages or adaptive cards, ensuring minimal meeting disruption while alerting hosts promptly to take corrective action.
Acceptance Criteria
Action Prompt Generation
Description
Automatically generates context‐aware suggestions alongside alerts, such as switching discussion topics, asking open‐ended questions, or initiating a short break. Leverages AI to tailor prompts based on current discussion content and historical meeting data, equipping hosts with immediate next steps to re‐energize participants.
Acceptance Criteria
Alert Logging & Analytics
Description
Logs every alert event with timestamp, sentiment scores, host actions taken, and subsequent sentiment changes. Stores data in the PulseCheck analytics dashboard, enabling trend analysis, performance reporting, and continuous improvement of meeting strategies over time.
Acceptance Criteria
QuickMote
Provides one-click emoji buttons for attendees to express real-time reactions (e.g., 👍, 🤔, 🙌), enriching feedback without disrupting the conversation and fostering a more interactive experience.
Requirements
Real-Time Reaction Interface
Description
Embed a set of clickable emoji buttons directly within the Slack and Teams meeting UI, allowing attendees to react instantly to ongoing discussions without switching context. The interface should follow platform design guidelines, load quickly alongside chat messages, and send reaction events seamlessly to PulseCheck’s backend for aggregation. This feature enhances engagement by lowering the barrier to feedback and ensures real-time sentiment capture without interrupting the conversation flow.
Acceptance Criteria
Custom Emoji Selection
Description
Allow organizers to configure and customize the set of emoji reactions available for a session. This includes selecting default emojis, adding custom icons, and setting reaction limits per meeting. The selection UI should be intuitive and integrated into the PulseCheck admin dashboard, ensuring that the emojis align with the session’s tone and participants’ preferences. Customization enhances relevance and keeps reactions meaningful to diverse team cultures.
Acceptance Criteria
Reaction Data Aggregation
Description
Collect, store, and aggregate all emoji reactions in real time, presenting counts and trends in the PulseCheck analytics dashboard. The system should group reactions by emoji type, timestamp, and user segments, enabling managers to identify peaks in sentiment and correlate reactions with meeting topics. Data must be securely stored, compliant with privacy regulations, and readily available for reporting and alerts.
Acceptance Criteria
Cross-Platform Consistency
Description
Ensure the QuickMote feature behaves identically across Slack and Teams, accounting for each platform’s API limitations and UI conventions. Implement fallback handling for unsupported scenarios, such as mobile clients or older app versions, to gracefully degrade functionality. Maintain consistent look-and-feel, reaction delivery timing, and error messaging across platforms, providing a uniform user experience regardless of environment.
Acceptance Criteria
Accessibility Support
Description
Design the emoji reaction interface to meet WCAG 2.1 AA standards, including keyboard navigation, screen reader labels, and sufficient color contrast. Provide alternative text for each emoji, ensure reaction buttons are focusable and operable without a mouse, and include ARIA roles for assistive technologies. Accessibility compliance broadens participation and demonstrates PulseCheck’s commitment to inclusive design.
Acceptance Criteria
Echo Insight
Aggregates optional text feedback submitted during dips in sentiment, then uses AI to surface common themes and suggestions, giving hosts deeper context for why engagement changed.
Requirements
Feedback Collection Module
Description
Implement a backend service that triggers optional text feedback prompts whenever a user’s sentiment score dips below a threshold, captures their responses asynchronously via Slack and Teams, stores them securely, and links them to the corresponding sentiment event to ensure context is preserved and ready for analysis.
Acceptance Criteria
Text Feedback Interface
Description
Design and develop interactive prompts within Slack and Teams that solicit optional text feedback, ensuring a seamless, non-intrusive user experience that encourages candid responses; include validation, character limits, and anonymous submission options to respect privacy and data integrity.
Acceptance Criteria
Theme Extraction Engine
Description
Build an AI-powered processing engine that analyzes collected text feedback using NLP techniques to identify recurring themes, keywords, and sentiment nuances; group related feedback into clusters, assign labels, and calculate frequency scores to surface the most common issues driving sentiment dips.
Acceptance Criteria
Suggestion Generation Engine
Description
Leverage AI to generate actionable suggestions based on identified themes, drawing from best practices and company guidelines; ensure the engine provides clear, context-aware recommendations tailored to the specific issues uncovered in the feedback.
Acceptance Criteria
Insights Dashboard Integration
Description
Integrate the aggregated feedback themes and AI suggestions into the PulseCheck dashboard, creating interactive visualizations, filters, and drill-down capabilities so that HR managers can explore insights, track trends over time, and export reports for stakeholder communication.
Acceptance Criteria
Compare Spotlight
Enables side-by-side comparison of current meeting sentiment trends against historical data from past sessions, revealing recurring engagement patterns and helping refine future meeting strategies.
Requirements
Data Aggregation Engine
Description
Retrieve, normalize, and store sentiment scores from both current and historical meetings conducted via Slack and Teams. Ensure data consistency by aligning metadata such as date, meeting type, and participant roles. Capable of handling large volumes of micro-survey responses and automatically updating the central sentiment datastore.
Acceptance Criteria
Visualization Module
Description
Design and implement an interactive side-by-side comparison interface that displays current meeting sentiment trends alongside historical data. Include line and bar charts with tooltips, color-coding for positive/negative sentiment, and the ability to toggle between different visualization types. Ensure seamless integration with the PulseCheck dashboard.
Acceptance Criteria
Filtering & Segmentation
Description
Provide flexible filtering controls that allow users to segment sentiment comparisons by date range, team/department, meeting type, and participant demographics (e.g., role, location). Filters should dynamically update both data and visualizations to focus analysis on specific subsets of meetings.
Acceptance Criteria
Trend Analytics & Insights
Description
Implement algorithms to detect statistically significant deviations between current and historical sentiment trends. Surface automated insights such as recurring dips in engagement or spikes in positive feedback, and generate explanatory annotations and recommendations for managers to refine meeting strategies.
Acceptance Criteria
Real-time Data Synchronization
Description
Ensure near real-time ingestion and processing of new micro-survey responses so that sentiment comparisons reflect the latest meeting data. Implement incremental updates and caching strategies to minimize latency and maintain high performance in the Compare Spotlight feature.
Acceptance Criteria
Export & Reporting
Description
Enable users to export side-by-side sentiment comparisons and generated insights into PDF and Excel formats. Include customizable report templates, branding options, and the ability to schedule automated report deliveries to stakeholders.
Acceptance Criteria
Risk Radar
Provides a real-time burnout risk score for each employee by analyzing micro-survey responses and usage patterns. Managers gain immediate visibility into individuals showing early signs of stress, enabling proactive, personalized support before issues escalate.
Requirements
Real-Time Burnout Score Computation
Description
Implement an AI-driven scoring engine that analyzes micro-survey responses and user interaction patterns in real time to calculate a burnout risk score for each employee. The engine must ingest survey data, usage metrics (e.g., response times, message frequency), and contextual factors (e.g., time of day, survey sentiment) to produce a dynamic score. This requirement ensures managers receive up-to-the-minute risk assessments, enabling proactive intervention before issues escalate.
Acceptance Criteria
Personalized Alert Notifications
Description
Create a notification system that sends personalized alerts to managers when an employee’s burnout risk score crosses defined thresholds. Alerts should be configurable by risk level (e.g., medium, high), delivery channel (Slack, Teams, email), and frequency. The system must include template customization and allow managers to set individual or team-based thresholds. This ensures timely, relevant notifications tailored to managerial preferences.
Acceptance Criteria
Interactive Risk Dashboard
Description
Design and develop an interactive dashboard within the PulseCheck web app that visualizes burnout risk scores across teams and individuals. The dashboard should include filter, sort, and drill-down capabilities, heatmaps for risk distribution, and trend lines for individual employees. It must integrate with existing UI components and maintain performance under large datasets. This dashboard provides managers with a consolidated view for monitoring and comparison.
Acceptance Criteria
Benchmark and Trend Analysis
Description
Develop a benchmarking module that compares current burnout risk scores against historical data and industry benchmarks. Include statistical analysis to identify significant deviations and long-term trends. The module must allow exporting of benchmark reports and integration with third-party analytics tools. This requirement helps organizations contextualize their data and measure improvement over time.
Acceptance Criteria
Data Privacy and Security Compliance
Description
Ensure all risk scoring and data handling processes comply with GDPR, CCPA, and relevant corporate security policies. Implement data encryption at rest and in transit, role-based access controls, and anonymization for aggregated reports. Conduct regular security audits and provide compliance documentation. This requirement protects employee privacy and maintains organizational trust.
Acceptance Criteria
Team Thermal Map
Visualizes burnout risk levels across teams or departments with easy-to-read color gradients. This heatmap allows leaders to spot high-risk groups at a glance, prioritize interventions, and allocate resources where they’re needed most.
Requirements
Team Sentiment Data Aggregation
Description
Implement a robust backend service to collect, normalize, and aggregate individual employee sentiment scores from micro-surveys, grouping them by team and department. This service will integrate with existing AI sentiment analysis outputs, ensure data accuracy and consistency, support time-series calculations for trend analysis, and provide aggregated metrics via a secure internal API for the Thermal Map feature. Expected outcome: reliable, real-time sentiment data structured for visualization and analytics.
Acceptance Criteria
Heatmap Visualization Component
Description
Develop a dynamic front-end component for rendering the Team Thermal Map, using color gradients to represent burnout risk levels across teams or departments. The component should fetch aggregated sentiment data from the API, map risk scores to a customizable color scale, display team labels and risk legends, and adapt responsively to various screen sizes within Slack and Teams interfaces. It should support hover or click for quick insights on each team, ensuring an intuitive and informative visual overview of employee wellbeing.
Acceptance Criteria
Interactive Filters and Drill-down
Description
Add interactive filtering options to the Thermal Map, allowing users to segment data by time period, department, location, or sentiment threshold. Enable drill-down capabilities so clicking on a team cell reveals detailed metrics, trend charts, and underlying survey responses. Ensure filters and drill-down UI elements are intuitive, performant, and maintain context when toggling between views, providing HR managers with flexible exploration of employee sentiment data.
Acceptance Criteria
Access Control & Permissions
Description
Implement role-based access control for the Team Thermal Map, ensuring that only authorized HR managers and team leads can view the heatmap for their respective teams. Integrate with existing authentication systems (e.g., SSO), enforce permissions on backend API endpoints, and provide admin interfaces to assign or revoke access. The system must log access events for auditing and comply with data privacy requirements, safeguarding sensitive employee sentiment information.
Acceptance Criteria
Burnout Risk Threshold Alerts
Description
Develop a threshold-based alerting mechanism that monitors aggregated team sentiment scores and triggers notifications when burnout risk crosses predefined levels. Allow HR managers to configure custom thresholds and notification channels (e.g., Slack message, email). The system should log alerts, provide contextual information linking back to the Thermal Map, and support alert acknowledgement and resolution tracking within the product.
Acceptance Criteria
Export & Reporting
Description
Create functionality to export the Team Thermal Map and associated data into common formats (PDF, PNG, CSV) and integrate with reporting dashboards. Ensure exports preserve visual fidelity of the heatmap and include metadata such as date ranges, filter settings, and team metrics. Provide scheduling options for automated report generation and distribution to stakeholders, enabling offline analysis and shareable insights.
Acceptance Criteria
Alert Amplifier
Sends customizable notifications when burnout risk crosses defined thresholds. Alerts can be configured by severity, team, or individual, ensuring managers receive timely prompts via Slack, Teams, or email to initiate check-ins or adjust workloads.
Requirements
Threshold Configuration Interface
Description
Provide an intuitive UI within PulseCheck where HR managers can define and adjust burnout risk thresholds at individual, team, and organizational levels. The interface should support setting multiple threshold levels (e.g., low, medium, high) with corresponding numerical or percentage values, allow selection of specific teams or users, and offer real-time validation to ensure thresholds fall within acceptable ranges. Integrate the configuration UI seamlessly with the existing PulseCheck dashboard, enabling managers to see the impact of their threshold changes immediately and store configurations reliably in the system.
Acceptance Criteria
Multi-Channel Notification Delivery
Description
Implement a robust notification system that delivers alerts through multiple channels—Slack, Microsoft Teams, and email—based on user preferences. The system should allow managers to opt in or out of channels, configure channel-specific settings (such as message format and frequency), and handle rate limiting to avoid spamming. Ensure secure API integration with each platform, support message templates that include contextual data like team name and risk score, and log each delivery for audit and troubleshooting purposes.
Acceptance Criteria
Custom Alert Messaging
Description
Enable managers to create and customize alert message templates that include dynamic placeholders (e.g., {user_name}, {team_name}, {risk_level}, {timestamp}). The template editor should support text formatting, variables insertion, and preview functionality. Allow saving multiple templates and assigning them to specific threshold levels or notification channels. Ensure that the system sanitizes inputs to prevent injection attacks and delivers the final message accurately.
Acceptance Criteria
Escalation Workflow
Description
Develop an escalation engine that automatically escalates alerts when initial notifications go unacknowledged for a configurable period. Managers should be able to define escalation rules (e.g., escalate to team lead after 2 hours if no response, then to HR director after 4 hours). The workflow must support multiple escalation levels, customizable time intervals, and alternative notification channels. Provide a dashboard view for pending escalations and a history log of all escalation actions taken.
Acceptance Criteria
Notification Analytics Dashboard
Description
Create a dashboard section that visualizes alert metrics, including number of alerts sent by severity, channel, team, and individual over time. Include charts for response times, acknowledgment rates, and escalation counts. Provide filtering by date range and segmentation by organizational unit. Ensure the dashboard integrates with the main PulseCheck analytics engine, updates in near real-time, and allows exporting data to CSV for external reporting.
Acceptance Criteria
Wellbeing Wizard
Delivers AI-driven, personalized action plans for at-risk employees based on their survey data and usage patterns. Recommendations include tailored coping strategies, learning modules, and peer support suggestions to address specific stress factors.
Requirements
Data Aggregation Engine
Description
Aggregate employee survey responses, usage logs, and engagement metrics in real-time, cleansing and normalizing data to feed into the AI-driven recommendation model. This component ensures high data quality, up-to-date inputs, and minimal latency, laying the foundation for accurate personalized action plans.
Acceptance Criteria
Personalized Recommendation Algorithm
Description
Develop a machine-learning module that analyzes aggregated employee data to generate tailored coping strategies, learning modules, and peer support suggestions. The algorithm leverages behavioral patterns and sentiment trends to optimize the relevance, timing, and effectiveness of each action plan.
Acceptance Criteria
Action Plan Dashboard
Description
Build an interactive dashboard within Slack and Teams to display personalized action plans, progress tracking, and recommended next steps. The dashboard integrates with messaging apps using interactive cards, progress bars, and resource links, enabling HR managers and employees to view and act on recommendations seamlessly.
Acceptance Criteria
Coping Strategy Library Integration
Description
Integrate with internal and external content libraries to fetch evidence-based coping strategies and learning modules. Ensure that recommendations include up-to-date articles, videos, and exercises tailored to the employee’s specific stress factors, enhancing the quality and relevance of the support provided.
Acceptance Criteria
Peer Support Matcher
Description
Implement a matching service that identifies and suggests peer mentors or support groups based on shared experiences, department, or interests. Facilitate connections via messaging apps to encourage one-on-one mentorship or group discussions, strengthening community support and reducing isolation.
Acceptance Criteria
Notification & Reminder System
Description
Design a configurable alert system that sends notifications and nudges via Slack/Teams for new recommendations, upcoming learning modules, and progress check-ins. This system ensures timely engagement, encourages task completion, and maintains user motivation through personalized reminders.
Acceptance Criteria
Intervention Scheduler
Integrates with managers’ and employees’ calendars to automate one-on-one check-in bookings. When high burnout risk is detected, the scheduler proposes optimal meeting times and sends invites, streamlining the intervention process.
Requirements
Calendar Authorization
Description
Securely connect to Google Calendar and Microsoft Outlook via OAuth 2.0, enabling managers and employees to grant and revoke permissions for reading availability and creating events. The integration must adhere to each platform’s security and privacy guidelines, ensuring tokens are stored securely, refreshed automatically, and access is maintained without interruption.
Acceptance Criteria
Optimal Slot Recommendation
Description
Analyze participants’ calendar availabilities, working hours, time zones, and existing events to propose the most suitable 30-minute meeting slots. Rank slots based on earliest availability, schedule density, and organizational preferences, and present the top three options for manager approval.
Acceptance Criteria
Automated Invite Creation
Description
Automatically generate and send calendar invites to both the manager and employee once a slot is confirmed. Invites must include a predefined agenda template, location or conferencing link, and a personalized summary of the intervention purpose. The system must support multiple calendar APIs and ensure invites display correctly in all participant calendars.
Acceptance Criteria
Conflict Detection and Rescheduling
Description
Detect conflicts in real time if a new event overlaps with a scheduled intervention. Notify the manager with conflict details and automatically propose alternative slots. Allow the manager to confirm a new time or cancel the meeting, updating calendar invites and notifications accordingly.
Acceptance Criteria
Reminder and Notification System
Description
Send customizable reminders and notifications to managers and employees via email and Slack/Teams messages prior to scheduled interventions. Allow configuration of reminder timing (e.g., 24 hours, 1 hour before) and content. Track delivery status and enable managers to adjust reminder schedules in settings.
Acceptance Criteria
Resilience Reminder
Automatically triggers follow-up micro-surveys and quick sentiment check-ins after interventions. This ongoing monitoring ensures managers can measure the effectiveness of support efforts and adjust strategies in real time.
Requirements
Follow-Up Survey Trigger
Description
Automatically initiates micro-surveys at predefined intervals following an intervention. This functionality ensures ongoing sentiment monitoring by delivering context-aware check-ins through Slack or Teams, seamlessly integrating with existing communication workflows. By capturing follow-up feedback, managers gain visibility into the evolving impact of support efforts and can proactively address emerging issues.
Acceptance Criteria
Check-In Notification Management
Description
Enables configuration of notification schedules and channels for resilience reminders. This requirement allows HR managers to tailor the timing, frequency, and delivery method of follow-up prompts within Slack or Teams, ensuring reminders align with team rhythms and avoid notification fatigue. It enhances adoption by letting managers optimize outreach based on user preferences and organizational guidelines.
Acceptance Criteria
Intervention Impact Tracking
Description
Captures and aggregates follow-up survey responses to measure the effectiveness of interventions. Integrated with the PulseCheck analytics engine, this requirement correlates sentiment trends with specific support actions, providing metrics on engagement improvement, burnout reduction, and overall morale shifts. Managers receive actionable insights into what’s working and where further adjustments are needed.
Acceptance Criteria
Customizable Survey Templates
Description
Offers a library of pre-built and editable micro-survey templates for resilience check-ins. HR managers can modify question phrasing, response scales, and branding elements to suit different teams, interventions, or organizational cultures. This flexibility ensures that follow-up surveys remain relevant, engaging, and aligned with company values.
Acceptance Criteria
Real-Time Alerting
Description
Generates instant alerts when follow-up check-ins detect critical sentiment drops or negative trends. Configurable thresholds trigger notifications to managers via Slack, Teams, or email, enabling immediate outreach to at-risk employees. This real-time alerting capability helps prevent escalation of burnout and disengagement by prompting timely interventions.
Acceptance Criteria
Analytics Dashboard Integration
Description
Integrates follow-up survey data into the PulseCheck dashboard, presenting trend graphs, heat maps, and comparative metrics alongside initial sentiment snapshots. This unified view allows managers to assess intervention outcomes across teams, time periods, and survey types, facilitating data-driven decision-making and continuous improvement.
Acceptance Criteria
Kudos Carousel
A dynamic, rotating feed that showcases peer shout-outs in real time within PulseCheck. Users can scroll through recent recognitions, like and comment on posts, and see team morale at a glance. This keeps appreciation top-of-mind, encourages social engagement, and reinforces positive behaviors across the organization.
Requirements
Real-time Feed Refresh
Description
The carousel should automatically update in real time to display new peer shout-outs as they are posted, ensuring users always see the most current recognitions without manual refresh. This improves engagement by highlighting fresh content immediately and maintains an up-to-date snapshot of team morale.
Acceptance Criteria
Interactive Engagement Controls
Description
Users must be able to like and comment directly within the carousel on any shout-out post. Likes and comments should update counts in real time, with comment threads expandable inline. This encourages social interaction and deepens recognition by facilitating immediate feedback.
Acceptance Criteria
Filtering and Sorting Options
Description
Provide controls to filter the carousel feed by team, time range (e.g., today, this week), and recognition tags (e.g., innovation, teamwork), as well as sorting by most liked or most recent. This enables users to focus on relevant recognitions and surface trends in specific areas.
Acceptance Criteria
Accessibility Compliance
Description
Ensure the carousel meets WCAG 2.1 AA standards, including proper ARIA roles, keyboard navigation, and screen reader support. This guarantees that all users, regardless of ability, can navigate and interact with the carousel content effectively.
Acceptance Criteria
Multi-platform Embedding
Description
The carousel component must seamlessly embed within both Slack and Microsoft Teams interfaces, respecting each platform’s UI/UX guidelines and authentication flows. It should detect the host environment and adjust styles and behavior accordingly to provide a native feel.
Acceptance Criteria
Gratitude Digest
An automated daily summary delivered via Slack, Teams, or email that highlights the top peer recognitions from the day. Managers and team members receive a concise, uplifting roundup that boosts morale, fosters transparency, and ensures no shout-out goes unnoticed.
Requirements
Digest Scheduling Engine
Description
The system must automatically schedule and trigger the daily Gratitude Digest at configurable times based on user preferences, ensuring consistent delivery across Slack, Teams, and email. It should support timezone detection, scheduling rules for weekends, and fallback mechanisms in case of delivery failures.
Acceptance Criteria
Peer Recognition Aggregator
Description
The system aggregates all peer recognition messages from Slack and Teams posted within the last 24 hours, filters duplicates, and ranks entries by reaction count and recency to surface the most impactful shout-outs.
Acceptance Criteria
Multi-channel Formatting
Description
The requirement ensures the digest is formatted appropriately for each delivery channel (Slack, Teams, email), maintaining consistent styling, branding, and readability. Messages should adapt to channel-specific markdown and support mobile and desktop views.
Acceptance Criteria
Recipient Configuration Interface
Description
Provide a user-friendly UI within the PulseCheck dashboard where managers can select recipients (individual users, teams, or custom groups), set delivery channels, and define send windows. Settings should be saved per user and editable at any time.
Acceptance Criteria
Delivery Analytics and Reporting
Description
Track delivery status, open rates, click-throughs, and reactions to each digest. Compile weekly reports within the dashboard, highlighting engagement metrics, top recognizers, and trends to inform management decisions.
Acceptance Criteria
Instant Kudos
A one-click recognition button integrated directly into chat platforms. Team members can quickly send a predefined or custom shout-out to a colleague without leaving their workflow. This seamless experience drives frequent, spontaneous recognition and strengthens team connections.
Requirements
In-Chat Kudos Button
Description
Integrate a one-click kudos button directly into Slack and Teams message interfaces. This button enables users to send recognition without leaving their conversation flow, reducing friction and encouraging spontaneous appreciation. It leverages chat platform APIs for seamless UI integration, ensures consistent branding, and tracks usage for analytics. Expected outcome is a significant increase in the frequency and ease of peer recognition.
Acceptance Criteria
Kudos Template Library
Description
Provide a curated library of predefined recognition messages accessible through the kudos button menu. The library offers varied, context-appropriate templates designed to inspire meaningful shout-outs and reduce the time needed to craft messages. Admins can manage and customize templates per organization. This ensures consistency in tone and aligns recognition with company values.
Acceptance Criteria
Custom Kudos Input
Description
Allow users to compose and send fully custom kudos messages via a pop-up input when selecting the custom option. This feature supports rich text formatting (bold, emoji) and optional image attachments to personalize recognition. Custom messages are stored for reporting and analytics, enabling insights into recognition trends and personalization effects.
Acceptance Criteria
Kudos Confirmation Notification
Description
After a kudos is sent, display a confirmation toast to the sender and push a notification to the recipient in their chat. This feedback loop confirms successful delivery and instantly notifies recipients, ensuring recognition is both acknowledged and celebrated. Notifications include message preview and link to view full history.
Acceptance Criteria
Kudos Activity Feed
Description
Implement an activity feed that surfaces recent kudos within the chat interface or a companion dashboard. The feed highlights who sent kudos to whom, the message content, and timestamps, fostering transparency and reinforcing positive team culture. Users can filter by team or individual, and admins can embed the feed in custom channels or web views.
Acceptance Criteria
Team Cheerboard
A visual dashboard widget that aggregates and displays recognition metrics—like most-recognized employees, trending appreciation topics, and weekly volume—in an easy-to-read format. Leaders can spot engagement hotspots, celebrate top contributors, and tailor initiatives based on real-time social affirmation data.
Requirements
Real-Time Recognition Data Aggregation
Description
Implement a backend service that collects and consolidates employee recognition events from Slack and Teams in real time. This service should process incoming data streams, normalize recognition metadata (such as sender, recipient, timestamp, and message content), and store aggregated metrics in a scalable database. It ensures that the dashboard always reflects the latest sentiment indicators and supports high-volume traffic without performance degradation.
Acceptance Criteria
Dynamic Visualization Widgets
Description
Develop interactive dashboard components that display recognition metrics in various formats including leaderboards, trend lines, and heatmaps. Each widget should allow users to hover for details, click to drill down by team or time period, and refresh dynamically as new data arrives. These visualizations will help leaders quickly identify top contributors, emerging appreciation topics, and engagement hotspots.
Acceptance Criteria
Customizable Metrics Filters
Description
Provide filter controls that enable users to narrow down recognition data by parameters such as date range, department, team, recognition type, and keyword tags. Filters should apply instantly to all dashboard widgets and support multi-select and search within filter options. This functionality allows stakeholders to tailor their view to specific organizational segments or time frames for deeper insight.
Acceptance Criteria
Multi-Platform Integration
Description
Ensure seamless connectivity with Slack and Microsoft Teams via secure APIs. Implement reliable message listeners or webhooks to capture recognition events, handle authentication and permission scopes, and maintain connectivity health checks. The integration must support both platforms’ rate limits and schema differences, guaranteeing consistent data flow into the Cheerboard widget.
Acceptance Criteria
Role-Based Access Control
Description
Design and implement user authentication and authorization layers that restrict dashboard access based on user roles (e.g., HR manager, team leader, employee). Define permissions for viewing, filtering, and exporting data. This ensures sensitive sentiment information is only visible to authorized personnel and complies with company data governance policies.
Acceptance Criteria
Highlight Hall
A dedicated archive within PulseCheck that preserves standout shout-outs, creating a living hall of fame. Users can browse past recognitions by date, department, or keyword, immortalizing achievements and inspiring ongoing appreciation throughout the organization.
Requirements
Shout-out Archival Engine
Description
Develop a backend service that captures, stores, and retrieves every standout shout-out posted in PulseCheck. This engine will ensure shout-outs are securely archived in a structured database, indexed by timestamp, author, and recipient. It will support high-throughput writes for real-time inclusion and provide consistent, low-latency read access for the Highlight Hall interface. Integration with existing sentiment analysis ensures metadata like sentiment score and keyword tags are also stored alongside the shout-out content.
Acceptance Criteria
Advanced Search Filters
Description
Implement a rich search interface enabling users to filter archived shout-outs by date range, department, shout-out type, or custom keyword. The feature will leverage indexed fields and full-text search capabilities to deliver sub-second query results. It will include UI elements like date pickers, dropdowns for department selection, and a keyword text box, seamlessly integrated within the Highlight Hall view.
Acceptance Criteria
Tagging & Categorization
Description
Introduce a flexible tagging system allowing users to assign custom tags (e.g., Kudos, Innovation, Teamwork) to each shout-out at creation or retrospectively. Tags will be stored as metadata, enabling grouping and filtering in the Highlight Hall. Administrators can predefine a controlled vocabulary of tags to maintain consistency across the organization.
Acceptance Criteria
Hall of Fame Dashboard UI
Description
Design and build a dedicated dashboard within PulseCheck for the Highlight Hall, featuring a visually engaging layout that showcases spotlight shout-outs, trending recognitions, and tag-based leaderboards. The UI will include pagination, infinite scroll options, and interactive elements to highlight featured entries. It must adhere to the existing design system for consistency and accessibility standards.
Acceptance Criteria
Export & Share Functionality
Description
Provide functionality to export Highlight Hall content to PDF or CSV formats for offline sharing and archiving. Additionally, enable direct sharing links for individual shout-outs or filtered views, with configurable permissions. The export process will respect user roles and data privacy settings, ensuring that only authorized personnel can access sensitive recognition data.
Acceptance Criteria
Milestone Mapper
Visualize and customize the onboarding journey by mapping key milestones—such as Day 1, Week 1, and Month 1—to trigger targeted micro-surveys. This ensures timely feedback at every critical point, allowing HR and managers to spot concerns early and tailor support for each new hire.
Requirements
Milestone Definition Interface
Description
The platform should provide an intuitive interface for HR managers to define onboarding milestones such as Day 1, Week 1, and Month 1. Users can add, edit, or remove milestones, assign titles, descriptions, and timeframes, and save milestone templates for reuse across different roles or departments. This will streamline the process of customizing onboarding journeys and ensure consistent milestone management.
Acceptance Criteria
Timeline Visualization
Description
The feature should visually map defined milestones onto an interactive timeline within the Milestone Mapper dashboard. Users can scroll through the timeline, zoom in on specific timeframes, and visually track when each micro-survey will be triggered. Color-coding and icons should differentiate milestone types and statuses, providing clear at-a-glance insights into the onboarding progress.
Acceptance Criteria
Automated Survey Triggers
Description
The system must automatically schedule and dispatch micro-surveys to new hires based on configured milestone dates. It should integrate with Slack and Teams APIs to send survey prompts precisely at the defined milestones, ensure retry logic for failed sends, and log trigger events. This automation guarantees timely feedback collection without manual intervention.
Acceptance Criteria
Custom Reporting Integration
Description
Integrate Milestone Mapper data with the PulseCheck analytics dashboard, allowing managers to filter and compare survey responses by milestone, role, or cohort. Reports should display sentiment trends, average response rates per milestone, and highlight anomalies. Export options for CSV or PDF should be available for sharing insights with stakeholders.
Acceptance Criteria
Milestone Notifications
Description
Upon milestone completion or survey dispatch, the system should send configurable notifications to designated stakeholders (e.g., hiring manager, HRBP) via email or messaging platforms. Notifications will include survey summaries or alerts if response rates fall below thresholds. Customizable notification rules ensure relevant teams remain informed and can take timely action.
Acceptance Criteria
Welcome Wave
Automatically launch a series of friendly, bite-sized surveys during the first 30 days of onboarding to gauge new hires’ comfort, clarity on role expectations, and initial engagement. This proactive pulse check helps teams address questions and issues before they affect morale or productivity.
Requirements
Onboarding Survey Timeline Configuration
Description
Enable HR managers to define and adjust the schedule of automated micro-surveys for new hires within their first 30 days. This includes setting default cadence intervals (e.g., days 3, 7, 14, 30), allowing overrides for individual hires, and ensuring integration with the onboarding calendar. The feature ensures timely check-ins, improves early engagement tracking, and seamlessly ties into the existing PulseCheck scheduling system.
Acceptance Criteria
Survey Content Customization
Description
Provide a dynamic survey template editor allowing HR teams to create, edit, and organize questions (multiple choice, rating scales, open text) tailored to role, department, or location. Templates can include placeholders for personalization (e.g., hire name, start date) and support branching logic. This customization ensures relevance, drives thoughtful responses, and integrates with the PulseCheck content library.
Acceptance Criteria
Multi-channel Survey Delivery
Description
Implement seamless integration with Slack and Microsoft Teams to automatically deliver scheduled surveys through direct messages or dedicated onboarding channels. Support OAuth authentication, channel mapping per user, and fallbacks if a user is inactive on one platform. Ensures high visibility, convenience for new hires, and leverages existing communication habits within PulseCheck.
Acceptance Criteria
Automated Reminders and Escalations
Description
Create a rules engine that detects uncompleted surveys after a configurable time window, sends automated reminders to new hires, and escalates persistent non-responses to their manager or HR. Supports customizable reminder cadences, escalation thresholds, and notification templates. This capability boosts response rates and ensures managers remain informed.
Acceptance Criteria
Survey Engagement Insights Dashboard
Description
Develop a real-time dashboard focused on onboarding survey performance, displaying key metrics like completion rates, average sentiment scores, trend lines over the 30-day window, and comparison across departments or cohorts. Includes filtering, export functionality, and drill-down views for individual hires. Helps managers quickly identify areas of concern and track engagement improvements.
Acceptance Criteria
Comfort Check
Dynamically adjust survey frequency based on sentiment scores—triggering more frequent check-ins if comfort levels dip below a set threshold. By responding to real-time feedback, managers can intervene sooner, reducing confusion and potential drop-off in engagement.
Requirements
Configurable Sentiment Threshold
Description
Allow HR managers to set and adjust the sentiment score threshold that triggers increased survey frequency. This functionality should integrate with the existing settings interface, enabling managers to define comfort score cutoffs for Slack and Teams micro-surveys. It should validate input ranges, provide default recommended values, and persist configurations across sessions. By making thresholds configurable, the product ensures tailored responses to different team cultures and sensitivity levels.
Acceptance Criteria
Automated Survey Frequency Adjustment
Description
Implement logic to automatically modify the interval between micro-surveys based on live sentiment scores. When sentiment dips below the configured threshold, the system should shorten the survey cadence (e.g., from weekly to daily), and when sentiment recovers above threshold, restore the default frequency. This component must interact with the scheduling engine and respect rate limits for Slack and Teams messages, ensuring seamless, unobtrusive check-ins.
Acceptance Criteria
Real-time Sentiment Monitoring
Description
Develop a background service to continuously analyze incoming micro-survey responses and update sentiment scores in real time. This service should process AI-driven sentiment analysis results, evaluate against thresholds, and emit events to downstream components. It must be optimized for low latency and high throughput, ensuring immediate detection of sentiment shifts across large employee cohorts.
Acceptance Criteria
Manager Alert Notifications
Description
Create a notification system that alerts managers via Slack and Teams when sentiment scores breach configured thresholds. Alerts should include summary statistics, trend graphs, and suggested actions. The notification module should allow customization of alert frequency and message templates, integrating with existing messaging workflows to ensure managers receive timely, actionable insights.
Acceptance Criteria
Frequency Adjustment Analytics Dashboard
Description
Add a dashboard view that visualizes the history of survey frequency adjustments alongside sentiment trends. The dashboard should display timestamps of threshold breaches, frequency changes, and subsequent sentiment responses, using interactive charts and filters. This feature will help managers evaluate the impact of increased check-ins and refine comfort thresholds over time.
Acceptance Criteria
Buddy Beacon
Pair new hires with a dedicated onboarding buddy and automatically send follow-up micro-surveys after their first check-in sessions. This feature reinforces social connection, tracks mentorship effectiveness, and uncovers areas where additional guidance may be needed.
Requirements
Buddy Pairing Automation
Description
The system automatically pairs new hires with a dedicated onboarding buddy based on customizable criteria such as department, role, location, and availability. This feature streamlines the assignment process, ensuring each new employee is matched with an experienced team member, fostering early social connections and accelerating integration. The automated pairing logic integrates with the company's HR database and calendar systems to verify eligibility and schedule initial check-ins, reducing administrative overhead and improving onboarding consistency. The expected outcome is a seamless buddy match process that enhances engagement, mentorship effectiveness, and new hire satisfaction.
Acceptance Criteria
Micro-Survey Scheduling Engine
Description
The micro-survey scheduling engine triggers follow-up surveys to both new hires and their onboarding buddies at predefined intervals after key check-in sessions. It supports customizable timing rules, frequency settings, and survey templates, integrating with Slack and Teams to deliver surveys directly within the user's communication environment. This feature captures timely feedback on mentorship interactions, identifies areas where additional guidance is needed, and ensures consistent sentiment tracking. Expected outcomes include improved data collection on onboarding effectiveness, increased response rates, and actionable insights for managers to intervene promptly.
Acceptance Criteria
Mentorship Effectiveness Analytics
Description
The Mentorship Effectiveness Analytics module aggregates and analyzes survey responses related to onboarding buddy sessions, providing HR managers with dashboards and reports on key metrics such as satisfaction scores, engagement trends, and communication frequency. It includes visualizations, filters, and benchmarks against historical data, enabling identification of high-performing buddies and mentees who may need additional support. Integration with existing PulseCheck dashboards ensures a unified view of overall employee sentiment. Expected outcomes are data-driven insights into the buddy program’s impact, facilitating continuous improvement and targeted interventions.
Acceptance Criteria
Proactive Alert System
Description
The Proactive Alert System monitors micro-survey responses and triggers real-time notifications to HR managers or team leads when sentiment thresholds are breached, such as low satisfaction ratings or recurring negative feedback. Alerts can be customized by severity level and delivery channel, including email, in-app notifications, or direct messages in Slack and Teams. This ensures that potential onboarding issues are flagged immediately, allowing for swift corrective action. The expected outcome is reduced time-to-resolution for mentorship challenges and enhanced new hire retention.
Acceptance Criteria
Buddy Program Dashboard Integration
Description
The Buddy Program Dashboard Integration extends the existing PulseCheck dashboard to include a dedicated section for the onboarding buddy program, displaying key indicators such as pairing status, upcoming check-ins, survey completion rates, and aggregate sentiment scores. Users can customize the dashboard view, set up widgets, and export reports. Integration leverages the same authentication and UI framework as PulseCheck’s core product to provide a consistent user experience. Expected outcomes include centralized monitoring of the buddy program and streamlined management of onboarding workflows.
Acceptance Criteria
Adaptive Pathway
Leverage AI-driven insights from survey responses to recommend personalized learning modules, resource links, and next-step tasks. As new hires progress, the pathway adapts to their comfort and confidence levels, ensuring a tailored onboarding experience that accelerates assimilation.
Requirements
Adaptive Recommendation Engine
Description
The system must integrate an AI-driven engine that analyzes survey response data, sentiment scores, and user engagement metrics to generate personalized learning module recommendations. It should support real-time processing of micro-survey inputs, leverage machine learning models to assess new hires' confidence levels, and deliver tailored next-step tasks within Slack and Teams. This requirement ensures that onboarding pathways evolve dynamically with each individual's progress, enhancing assimilation and reducing time to productivity.
Acceptance Criteria
Learning Module Repository
Description
The platform must maintain a centralized, searchable catalog of learning modules, resource links, and tasks, categorized by topic, skill level, and department relevance. Each module entry should include metadata such as estimated completion time, prerequisites, and associated competencies. The repository should support versioning, tagging, and easy updates by HR managers, ensuring that recommended content remains current and aligned with company standards.
Acceptance Criteria
Real-time Feedback Loop
Description
The application must capture and process user feedback on recommended modules, including completion status, satisfaction rating, and qualitative comments, within Slack and Teams. Feedback should be fed back into the recommendation engine to continuously refine suggestion accuracy and adjust future pathway steps. This loop ensures the system learns from user interactions, improving personalization over time.
Acceptance Criteria
Onboarding Progress Dashboard
Description
The feature should provide HR managers and new hires with a visual dashboard displaying current pathway progress, completed modules, upcoming tasks, and sentiment trends. The dashboard must integrate seamlessly into the PulseCheck web app, offering filters by cohort, department, and time period. It should update in real time as new data arrives from surveys and module completions.
Acceptance Criteria
Sentiment-Based Pathway Adjustment
Description
The system must adapt the learning pathway based on real-time sentiment analysis of micro-survey responses, automatically increasing or decreasing difficulty, and suggesting additional resources when negative sentiment or low confidence is detected. It should flag potential burnout or disengagement, triggering optional manager interventions and supplemental content to address emerging issues.
Acceptance Criteria
Contextual Notifications and Reminders
Description
The platform should send personalized notifications and reminders through Slack and Teams about upcoming learning modules, pending feedback requests, and pathway milestones. Notifications must be context-aware—timed based on user activity and workload—and configurable by HR managers for frequency and content. This ensures new hires stay engaged without feeling overwhelmed.
Acceptance Criteria
Analytics and Reporting Dashboard
Description
The platform must offer an analytics dashboard for HR managers, featuring key metrics such as average time to completion, module effectiveness (based on sentiment change), and cohort comparisons. Reports should be exportable in CSV and PDF formats, scheduled or on-demand, to inform continuous improvement of onboarding programs and resource allocation.
Acceptance Criteria
HeatLens
Overlay an interactive sentiment heatmap directly onto your organizational chart, with adjustable opacity and threshold filters, so leaders can instantly visualize high- and low-morale zones without leaving the familiar org structure.
Requirements
Heatmap Overlay Integration
Description
Enable seamless overlay of sentiment heatmap onto the existing organizational chart, ensuring the heatmap layers align with chart nodes and update dynamically. This integration allows leaders to view morale zones directly within the familiar org structure without context switching, streamlining sentiment analysis workflows.
Acceptance Criteria
Opacity Control Slider
Description
Provide a user-adjustable opacity slider for the heatmap layer, allowing users to fine-tune transparency levels and balance visibility between the underlying org chart and sentiment overlay. The control should be intuitive and responsive, offering precise adjustments to suit varying viewing preferences.
Acceptance Criteria
Sentiment Threshold Filtering
Description
Implement threshold filter controls enabling users to set minimum and maximum sentiment values for visualization. Users can highlight only high or low sentiment zones by adjusting thresholds, facilitating focus on critical morale areas and reducing visual clutter.
Acceptance Criteria
Interactive Org Chart Navigation
Description
Allow users to pan, zoom, and expand/collapse sections of the org chart with the heatmap overlay intact. Navigation controls must maintain heatmap alignment and performance, ensuring smooth interaction even on large organizational structures.
Acceptance Criteria
Live Sentiment Data Sync
Description
Ensure real-time synchronization of sentiment data with the heatmap overlay by integrating with the AI-driven micro-survey engine. Updates should reflect within seconds of survey completion, providing leaders with up-to-date morale insights.
Acceptance Criteria
Detailed Hover Tooltips
Description
Display contextual tooltips on hover over heatmap nodes, revealing detailed metrics such as average sentiment score, response count, and trend indicators. Tooltips should be formatted clearly and appear without delay to aid rapid data interpretation.
Acceptance Criteria
Export Heatmap View
Description
Provide export functionality allowing users to download the current heatmap overlay and org chart as an image or PDF. Exports should preserve visual fidelity, including applied filters and opacity settings, for sharing in reports and presentations.
Acceptance Criteria
TimePulse Slider
Use a dynamic timeline slider to scrub through historical sentiment data and animate changes over days, weeks, or months, allowing managers to detect trends, patterns, and emerging issues with a simple drag-and-play interface.
Requirements
Dynamic Timeline Slider UI
Description
Implementation of an interactive slider UI component allowing managers to scrub through historical sentiment data by days, weeks, or months, visually indicating the selected timeframe and integrating seamlessly into the dashboard interface.
Acceptance Criteria
Animation Playback Controls
Description
Provide play, pause, forward, and rewind controls to animate sentiment data changes across the selected timeframe, enabling users to observe evolving patterns without manual interaction.
Acceptance Criteria
Data Granularity Selector
Description
Allow users to toggle data granularity between daily, weekly, and monthly aggregated sentiment views, updating the slider scale and animations accordingly to suit different analysis needs.
Acceptance Criteria
Performance Optimization for Large Datasets
Description
Implement client-side caching and lazy loading of sentiment data slices to ensure smooth slider interactions and animations even when handling large historical datasets.
Acceptance Criteria
Responsive and Accessible Design
Description
Ensure the timeline slider and its controls are fully responsive across device sizes and meet accessibility standards (WCAG 2.1), including keyboard navigation and screen reader compatibility.
Acceptance Criteria
DepthDive Explorer
Click on any department or team node to drill down into detailed sentiment analytics, including aggregate scores, response rates, common feedback themes, and individual outlier flags, empowering deeper investigation on demand.
Requirements
Interactive Node Drilldown
Description
Enable users to click on any department or team node within the DepthDive Explorer to reveal detailed sentiment analytics for that specific group. The drilldown view should display aggregate sentiment scores, historical trends, response rates, common feedback themes, and individual outlier flags, all within the same interface. This functionality integrates seamlessly with the existing visualization and provides on-demand depth without navigating away from the main dashboard.
Acceptance Criteria
Real-Time Data Refresh
Description
Implement a real-time data refresh mechanism that updates sentiment analytics in the DepthDive Explorer every 60 seconds. The system should automatically fetch the latest micro-survey responses and recalculate aggregate scores, trends, and outlier flags, displaying them without requiring a manual page reload. This ensures that HR managers always see the most current data for timely decision-making.
Acceptance Criteria
Aggregate Sentiment Metrics
Description
Display key aggregate sentiment metrics—such as average sentiment score, trend direction, and comparison to previous periods—within the drilldown panel. These metrics should be visually emphasized and accompanied by tooltips explaining their significance. Integrating these metrics directly into the drilldown helps users grasp overall team sentiment at a glance.
Acceptance Criteria
Response Rate Visualization
Description
Incorporate a response rate chart within the drilldown view that shows the percentage of invited employees who completed micro-surveys over time. The chart should support time-range filtering and overlay response counts or percentages. This helps HR managers understand participation levels and identify periods of low engagement.
Acceptance Criteria
Automated Theme Extraction
Description
Introduce an AI-powered theme extraction module that analyzes open-text feedback for the selected node and surfaces the top common themes with sentiment polarity. The module should list themes with representative comments and show theme frequency. Integrating this with DepthDive Explorer allows managers to quickly pinpoint underlying causes of sentiment shifts.
Acceptance Criteria
Outlier Response Flagging
Description
Highlight individual outlier responses—both very positive and very negative—within the drilldown panel, flagging them for review. Outliers should be indicated with visual markers and expandable to show full response details and respondent anonymity settings. This feature allows managers to spot extreme feedback that may require immediate attention.
Acceptance Criteria
Snapshot Scheduler
Automatically generate, archive, and distribute heatmap snapshots at customizable intervals or key milestones, so stakeholders receive up-to-date sentiment reports via email or Slack without manual effort.
Requirements
Schedule Configuration
Description
Provide an interface for HR managers to define custom snapshot generation intervals (daily, weekly, monthly) and key milestones (e.g., quarterly reviews) within PulseCheck, ensuring automated heatmap snapshots are generated at desired times without manual intervention.
Acceptance Criteria
Heatmap Snapshot Generation
Description
Automatically generate high-resolution heatmap snapshots of employee sentiment data at scheduled intervals or milestones, converting in-app visuals into shareable image or PDF formats, ensuring consistency and clarity in every report.
Acceptance Criteria
Snapshot Archival & Storage
Description
Implement a secure archival system to store every generated snapshot in a centralized repository, complete with metadata (timestamp, schedule, milestone), enabling easy retrieval, version comparison, and auditability over time.
Acceptance Criteria
Distribution Channel Integration
Description
Enable configuration of distribution channels—including email lists, Slack channels, and Microsoft Teams—allowing HR managers to select recipients and customize message templates for automatic dispatch of snapshots once generated.
Acceptance Criteria
Delivery Notifications & Alerts
Description
Implement notification mechanisms to confirm successful delivery or report failures of snapshot dispatches, providing real-time alerts to HR managers and system admins, with retry logic and error logging to ensure reliability.
Acceptance Criteria
Insight Beacon
Leverage AI to highlight departments experiencing significant mood shifts or sustained low sentiment, and receive tailored action recommendations—such as targeted micro-surveys or recognition campaigns—to address issues proactively.
Requirements
Real-time Department Sentiment Analysis
Description
Implement a system that continuously gathers micro-survey responses from Slack and Teams, aggregates sentiment scores by department, and detects significant mood shifts in near real-time. This feature will integrate with the existing PulseCheck data pipeline, applying natural language processing to sentiment data and updating departmental metrics every 15 minutes. The outcome provides HR managers with up-to-date sentiment insights, enabling quick identification of emerging issues before they escalate.
Acceptance Criteria
AI-Powered Action Recommendations
Description
Develop an AI engine that analyzes identified sentiment trends and correlates them with best-practice interventions—such as targeted micro-surveys, one-click recognition campaigns, or team-building suggestions. The engine should generate tailored recommendations for each department experiencing low or shifting sentiment, prioritize actions based on predicted impact, and surface these recommendations within the Insight Beacon interface. This ensures managers receive context-specific guidance to boost morale effectively.
Acceptance Criteria
Threshold-Based Alert System
Description
Create a configurable alert mechanism that triggers notifications when departmental sentiment crosses predefined thresholds or shows sustained deviations over a set period. Alerts should be delivered via Slack or Teams, include summary of sentiment change, and link to relevant insights in PulseCheck. Admins must be able to set thresholds, notification channels, and frequency to balance sensitivity and noise. This feature empowers managers to stay informed without constant monitoring.
Acceptance Criteria
Interactive Sentiment Dashboard
Description
Build an interactive visualization within Insight Beacon that displays sentiment trends over time for each department, team, or location. The dashboard should offer filter options (e.g., date range, sentiment category), drill-down capabilities to view underlying survey responses, and comparative views between groups. This visual context helps HR managers and executives quickly grasp sentiment dynamics, track the effectiveness of interventions, and communicate insights to stakeholders.
Acceptance Criteria
Custom Campaign Trigger
Description
Enable managers to launch targeted micro-survey or recognition campaigns directly from the Insight Beacon interface based on AI recommendations or manual selection. The feature should allow customization of survey questions, scheduling options, and recipient lists at a departmental or team level. Integration with Slack and Teams ensures seamless rollout. This capability streamlines intervention workflows, allowing managers to respond to sentiment signals without leaving the platform.
Acceptance Criteria
Spectrum Designer
Customize the color gradients, sentiment thresholds, and legend scales used in your heatmaps to align with your company’s branding and clarity preferences, ensuring the visualization communicates insights in the most meaningful way.
Requirements
Custom Gradient Palette
Description
Enable users to define and apply custom color gradients for heatmaps, including selecting start and end colors, adding multiple color stops, and saving palettes for reuse. This functionality ensures heatmap visualizations align with company branding, improve data readability, and allow for nuanced representation of sentiment intensity.
Acceptance Criteria
Sentiment Threshold Configuration
Description
Allow users to set and adjust numeric sentiment thresholds that map sentiment scores to specific colors on the heatmap. Users can define boundaries for categories like positive, neutral, and negative sentiment to tailor the visualization’s sensitivity and ensure insights align with organizational standards.
Acceptance Criteria
Legend Scale and Label Customization
Description
Provide a customizable legend editor where users can modify scale ranges, label text, font size, and positioning. This feature enhances clarity by allowing teams to present heatmap legends that best explain the color mappings and sentiment categories to stakeholders.
Acceptance Criteria
Live Preview Mode
Description
Implement a real-time preview panel that updates the heatmap visualization instantly as users adjust gradients, thresholds, and legend settings. This interactive preview ensures users can validate their customizations on sample data before applying them to production dashboards.
Acceptance Criteria
Configuration Import/Export
Description
Offer functionality to export custom spectrum designs as configuration files (e.g., JSON) and import them into other instances or share with colleagues. This capability supports consistency across teams and streamlines the rollout of standardized visual settings.
Acceptance Criteria
SyncRewards Automator
Automatically links high-sentiment micro-survey responses to pre-approved perks on your integrated reward platform. By eliminating manual intervention, managers can instantly reinforce positive behaviors and maintain momentum in morale boosting.
Requirements
Real-time Sentiment-to-Reward Mapping
Description
Automatically parse micro-survey sentiment scores in real time, match responses that meet or exceed predefined thresholds to corresponding pre-approved perks, and trigger reward allocation without manual input. Ensures immediate positive reinforcement to boost employee morale.
Acceptance Criteria
Reward Platform Integration
Description
Establish secure, scalable API connections with supported reward platforms, handling authentication, data mapping of perk IDs, rate limiting, and ensuring data consistency between PulseCheck and the rewards provider. Enables seamless reward delivery within existing ecosystems.
Acceptance Criteria
Sentiment Threshold Configuration
Description
Provide an intuitive admin interface to define and adjust sentiment score thresholds for triggering different perks. Allow assignment of specific reward tiers to sentiment ranges to fine-tune reward sensitivity and tailor to organizational needs.
Acceptance Criteria
Reward Redemption Tracking
Description
Track and display the status of each triggered reward—such as pending, delivered, or failed—within PulseCheck’s dashboard. Update survey response records with redemption outcomes to give managers real-time visibility into reward uptake.
Acceptance Criteria
Audit Trail and Reporting
Description
Log all reward-triggering events with details including timestamp, employee, sentiment score, selected perk, and delivery status. Provide exportable reports and dashboards for auditing, compliance reviews, and stakeholder transparency.
Acceptance Criteria
Error Handling and Retry Logic
Description
Implement robust error detection for failed reward API calls, automatic retry mechanisms with backoff, and alerting for persistent failures. Include fallback procedures to queue unresolved requests and notify administrators.
Acceptance Criteria
Reward Rule Builder
Offers a drag-and-drop interface to define custom reward triggers—such as sentiment score thresholds, survey frequency, or team-wide achievements—and map them to specific perks. This empowers HR to tailor incentive strategies to unique cultural goals.
Requirements
Drag-and-Drop Rule Canvas
Description
Implement an interactive canvas where HR managers can visually create and arrange reward rules using drag-and-drop components. The interface should allow users to select condition blocks, arrange logic flow, and nest conditions. It should integrate seamlessly with PulseCheck’s UI and provide real-time feedback, ensuring intuitive rule creation and minimal learning curve.
Acceptance Criteria
Condition Builder Module
Description
Develop a module for configuring various reward triggers such as sentiment score thresholds, survey frequency intervals, and team-wide achievement criteria. It should offer a catalog of predefined condition types and support custom expression fields, enabling fine-grained control over when rewards are activated. Conditions should validate inputs and provide descriptive error messages.
Acceptance Criteria
Perk Mapping Dashboard
Description
Create a dashboard where users can map defined reward triggers to specific perks or incentive packages. The dashboard should list available perks, support custom perk creation, and allow users to associate multiple perks with a single trigger. It should also display mapping summaries and support inline editing.
Acceptance Criteria
Rule Management Controls
Description
Provide functionality to manage the lifecycle of reward rules, including editing, deleting, cloning, and reordering rules. This includes bulk operations, search and filter capabilities, and audit trail logging of changes. Ensures that HR managers can maintain and update their incentive strategies efficiently.
Acceptance Criteria
Simulation & Preview Engine
Description
Implement a simulation engine that uses historical or sample data to preview rule outcomes. Users should be able to run simulations, view triggered perks on a timeline or sample list, and adjust rule parameters iteratively. This feature helps validate rule logic before activation.
Acceptance Criteria
Perk Catalog
Provides an embedded, searchable marketplace of available rewards (gift cards, experiences, merchandise) from your integrated platform. Users can browse, filter, and select offerings, ensuring incentives are relevant, timely, and aligned with employee preferences.
Requirements
Embedded Marketplace UI
Description
Develop an intuitive, embedded user interface within Slack and Teams that displays the Perk Catalog seamlessly. The UI should allow quick access to reward listings without leaving the chat environment, maintain consistent branding, and adapt responsively to different screen sizes. Integration with the existing PulseCheck navigation and authentication systems should be ensured to provide a smooth user experience and uphold security standards.
Acceptance Criteria
Search and Filter Capabilities
Description
Implement powerful search and filter functionality enabling users to quickly locate relevant perks. Features include keyword search, category filters (e.g., gift cards, experiences, merchandise), price range sliders, and sorting options (e.g., popularity, newest). The system should handle large catalogs efficiently, leveraging backend indexing and caching to ensure low-latency responses.
Acceptance Criteria
Personalized Recommendation Engine
Description
Deploy an AI-driven recommendation engine that analyzes user preferences, past selections, and engagement data from PulseCheck micro-surveys to suggest relevant perks. The engine should dynamically update recommendations, support A/B testing for algorithms, and integrate with user profiles to refine suggestions over time, increasing employee satisfaction and catalog usage.
Acceptance Criteria
Seamless Redemption Workflow
Description
Create a seamless workflow that guides users through the reward selection, confirmation, and redemption process. Include real-time availability checks, secure payment or point deduction integration, confirmation messages in Slack/Teams, and automated delivery of digital reward codes or fulfillment requests to the integrated platform. Provide clear error handling and status updates.
Acceptance Criteria
Reward Analytics Dashboard
Description
Build an analytics dashboard for HR managers that visualizes catalog engagement metrics, redemption rates, popular perks, and employee feedback. The dashboard should offer customizable date ranges, segmentation by team or department, and exportable reports. This insight helps optimize reward offerings and align incentives with employee sentiment trends uncovered by PulseCheck.
Acceptance Criteria
Instant Incentive Dispatch
Once a reward trigger is met, this feature auto-sends personalized perk notifications directly to employees via Slack, Teams, or email. The seamless delivery ensures that recognition feels timely, genuine, and memorable, reinforcing positive sentiment instantly.
Requirements
Admin Configuration Dashboard
Description
Develop an intuitive dashboard for HR administrators to configure reward triggers, message templates, and delivery channels. The dashboard should enable admins to define criteria for perk eligibility (e.g., completion of milestones, positive survey scores), set timing rules for dispatch, manage user segmentation, and preview notification flows. Integration with existing PulseCheck settings and user directories must be seamless, ensuring all changes are saved securely and applied in real time.
Acceptance Criteria
Real-time Trigger Evaluation
Description
Implement a processing engine that continuously monitors employee survey results, engagement signals, and predefined milestones. Once a reward condition is met, the engine should instantly enqueue a personalized incentive notification for dispatch. Ensure the evaluation logic scales efficiently to handle bursts of events and includes retry mechanisms for transient failures.
Acceptance Criteria
Personalized Message Templating
Description
Provide a templating system that supports dynamic placeholders (e.g., employee name, achievement details, manager name) and conditional content blocks. Templates should be editable via the admin dashboard, with preview capabilities across each channel. Ensure templates can be localized for different languages and include branding elements.
Acceptance Criteria
Multi-Channel Dispatch
Description
Build integrations with Slack, Microsoft Teams, and email services to send incentive notifications through the employee’s preferred channel. Implement channel-specific formatting (e.g., Slack message attachments, Teams adaptive cards, HTML email) and fallback logic to alternate channels if delivery fails. Ensure secure authentication and API token management for each platform.
Acceptance Criteria
Delivery Tracking and Analytics
Description
Capture and display delivery metrics for each dispatched incentive, including status (sent, delivered, read), timestamps, and channel details. Aggregate analytics in the admin dashboard to show overall engagement with incentives, average delivery times, and failure rates. Provide exportable reports and real-time alerts for dispatch errors.
Acceptance Criteria
Budget Tracker Dashboard
Visualizes real-time and forecasted reward spending across teams and campaigns, highlighting budget utilization, ROI metrics, and cost-per-incentive insights. This transparency enables managers to optimize budgets and demonstrate the impact of recognition on engagement.
Requirements
Real-Time Spending Visualization
Description
Implement an interactive dashboard widget that displays live reward spending data across all teams and campaigns. The visualization should update dynamically to show current expenditures, highlight spending trends, and allow filtering by date range and team. This feature will provide immediate insight into budget utilization, enabling managers to make data-driven adjustments and ensure spending stays within allocated limits.
Acceptance Criteria
Forecast Projection Graphs
Description
Develop forecast projection graphs powered by historical spending patterns and current pace to predict future budget utilization. The graphs should include best-case, worst-case, and expected scenarios, with adjustable time horizons. Integrate these projections into the dashboard to help managers anticipate budget needs and adjust allocations proactively.
Acceptance Criteria
ROI Metrics Calculation
Description
Build an ROI metrics module that calculates the return on investment for each recognition campaign by correlating spending with engagement outcomes (e.g., survey sentiment shifts, participation rates). The module should display ROI percentages and comparisons across campaigns, facilitating data-driven decisions on program effectiveness and resource allocation.
Acceptance Criteria
Cost-per-Incentive Breakdown
Description
Create a cost-per-incentive breakdown feature that computes and displays average cost for each type of recognition reward and team. Include interactive charts and tables to compare costs across categories, helping managers identify high-cost items and optimize incentive strategies for greater budget efficiency.
Acceptance Criteria
Alerts & Notifications for Budget Thresholds
Description
Implement an alerting system that notifies managers via in-app alerts and email/SMS when spending approaches or exceeds predefined budget thresholds. Allow customization of threshold levels and notification channels. This will prevent overspending and ensure budget compliance by providing timely warnings.
Acceptance Criteria
Export & Reporting Capabilities
Description
Offer export functionality to download dashboard data in CSV, PDF, and XLS formats, and enable automated report scheduling. Reports should include snapshots of spending, forecasts, ROI metrics, and cost breakdowns. This feature will facilitate sharing insights with stakeholders and support executive-level reporting requirements.
Acceptance Criteria
Redemption Analytics Portal
Aggregates data on reward redemption rates, popular perks, and time-to-redemption trends. HR and people ops teams gain actionable insights to refine incentive offerings, maximize participation, and ensure that perks drive lasting engagement.
Requirements
Real-time Data Aggregation
Description
Implement a scalable data aggregation engine that continuously collects and consolidates reward redemption data from multiple sources within PulseCheck, normalizes the data for consistency, and stores it in a centralized analytics database. This engine must handle high volumes of events, support near-instant updates, and ensure data accuracy and integrity through validation rules and automated reconciliation processes.
Acceptance Criteria
Redemption Rate Dashboard
Description
Develop an interactive dashboard that visualizes overall and segmented redemption rates over configurable time periods. The dashboard should include summary widgets, trend charts, filters for team, department, and time range, and drill-down capabilities to investigate specific segments or reward types. Visual design must align with PulseCheck’s UI guidelines to ensure consistent user experience.
Acceptance Criteria
Time-to-Redemption Analysis
Description
Create a module to calculate and display time-to-redemption metrics, including average, median, and distribution of redemption times from issuance to use. Provide visualizations such as histograms and box plots, and allow users to filter by reward type, employee segment, and custom date ranges. Ensure statistical calculations are accurate and performant at scale.
Acceptance Criteria
Popular Perks Insights
Description
Implement an insights component that ranks and highlights the most and least redeemed perks, showing counts, percentages, and trends over time. Include the ability to segment by demographic attributes (e.g., role, location) and to compare popularity across categories. Provide contextual recommendations based on usage patterns to guide managers in perk selection.
Acceptance Criteria
Custom Reporting & Export
Description
Enable users to build custom reports by selecting metrics, dimensions, and time ranges, and to export data and visualizations in CSV, XLSX, and PDF formats. Include scheduling options for automated report delivery via email, and ensure export functionality preserves formatting and data accuracy.
Acceptance Criteria
Role-Based Access Control
Description
Implement a permissions framework that allows administrators to define and assign roles with specific access rights to the Redemption Analytics Portal features and data. Ensure that sensitive data is protected by enforcing view, edit, and export restrictions based on user roles and organizational hierarchy.
Acceptance Criteria
Product Ideas
Innovative concepts that could enhance this product's value proposition.
Meeting Mood Mirror
Show attendees’ real-time sentiment in video calls with instant polls, revealing engagement dips mid-discussion.
Burnout Beacon
Analyze micro-survey trends and usage patterns to predict burnout risk, alerting managers to intervene before stress spikes.
Gratitude Stream
Embed a peer recognition feed into PulseCheck so teams can share daily shout-outs alongside sentiment surveys, boosting morale through social affirmation.
Onboard Checkpoint
Trigger micro-surveys at key new-hire milestones to track comfort levels, ensuring tailored support and faster assimilation for each employee.
TrendMap Visualizer
Render interactive sentiment heatmaps over organizational charts, letting leaders spot high- and low-morale zones at a glance.
Reward Sync
Integrate PulseCheck with reward platforms to auto-pair high-sentiment feedback with custom perks, reinforcing positive behaviors instantly.
Press Coverage
Imagined press coverage for this groundbreaking product concept.
PulseCheck Launches AI-Powered Risk Radar and Team Thermal Map to Combat Workplace Burnout
Imagined Press Article
San Francisco, CA – 2025-06-09 – PulseCheck, the leading real-time employee sentiment platform, today introduced two groundbreaking AI-driven features—Risk Radar and Team Thermal Map—designed to flag early signs of individual stress and visualize department-wide burnout trends. As organizations grapple with rising turnover and disengagement, these tools offer proactive solutions that empower HR leaders and managers with actionable insights to safeguard well-being and sustain productivity. In a rapidly evolving workplace landscape, hidden stressors can escalate before managers are aware. Risk Radar leverages advanced AI algorithms to continuously analyze micro-survey responses, usage patterns, and sentiment indicators, producing a dynamic burnout risk score for each employee. Simultaneously, Team Thermal Map aggregates these individual scores across teams or departments and renders them as intuitive heatmaps, enabling leadership to instantly spot high-risk groups at a glance. This dual approach ensures that interventions are timely, targeted, and effective. “PulseCheck’s mission has always been to help companies understand and improve how their people feel,” said Emma Rodriguez, CEO of PulseCheck. “With Risk Radar and Team Thermal Map, we’re empowering organizations to not only detect stress early but also allocate resources strategically. By visualizing burnout risk across teams, managers can prioritize meaningful check-ins and support before issues escalate.” Risk Radar continuously monitors sentiment scores, response rates, and behavioral signals—such as reduced participation in micro-surveys or meeting disengagement metrics—to compute a real-time risk index. When an individual’s score crosses predefined thresholds, Alert Amplifier notifications are triggered, prompting managers to take immediate action. Alerts can be customized by severity, team, or individual, ensuring that critical situations receive prompt attention. “Before adopting Risk Radar, we relied on end-of-quarter surveys and anecdotal feedback,” explained Denise Malik, VP of People Operations at BrightWay Technologies. “Now, we receive timely burnout risk warnings directly in Teams, and our intervention scheduler automatically proposes one-on-one check-ins. As a result, we’ve seen a 25% reduction in voluntary attrition and a measurable uplift in team morale.” Team Thermal Map further extends visibility by plotting aggregate burnout risk levels onto a color-coded departmental grid. Managers can filter by location, project, or seniority level to conduct deeper analysis. The heatmap snapshots can be automatically distributed to stakeholders at regular intervals, ensuring that executives remain informed about organizational health without manual reporting. “Being able to visualize stress hotspots across our global engineering organization has transformed our approach,” said Carlos Mendes, Chief Technology Officer at NovaEdge. “The thermal map highlighted a spike in burnout risk among our Latin America teams right after our major product launch. We were able to reassign workloads, introduce peer support sessions, and implement targeted recognition campaigns that immediately alleviated pressure.” PulseCheck’s release also includes enhancements to the underlying AI engine, improving anomaly detection for outlier sentiment responses and refining predictive accuracy. These improvements, combined with seamless integrations into Slack and Microsoft Teams, deliver an end-to-end experience that requires no additional training or IT resources. To learn more about Risk Radar and Team Thermal Map, visit www.pulsecheck.com/insights or request a personalized demo at demo@pulsecheck.com. About PulseCheck PulseCheck is a real-time employee sentiment and engagement platform trusted by fast-growing tech companies worldwide. Through AI-driven micro-surveys in Slack and Teams, PulseCheck uncovers early signs of disengagement and burnout, enabling organizations to take proactive, data-backed actions that boost morale, reduce turnover, and foster a thriving workplace culture. Media Contact: Sarah Kim Chief Marketing Officer, PulseCheck media@pulsecheck.com +1 (415) 555-7890
PulseCheck Introduces SyncRewards Automator for Instant Perk Delivery and Enhanced Employee Recognition
Imagined Press Article
San Francisco, CA – 2025-06-09 – PulseCheck, the industry pioneer in real-time employee sentiment analytics, today announced the launch of SyncRewards Automator, an innovative feature that seamlessly connects high-sentiment micro-survey responses with pre-approved employee perks for instantaneous, automated recognition. This enhancement empowers HR leaders and team managers to reinforce positive behaviors in the moment, transforming feedback into tangible rewards that drive morale and retention. Building on PulseCheck’s existing suite of sentiment-driven engagement tools, SyncRewards Automator eliminates manual workflows by integrating directly with leading reward platforms. When a micro-survey yields a sentiment score that meets or exceeds predefined thresholds, SyncRewards Automator instantly dispatches a curated perk—such as gift cards, experience vouchers, or corporate merchandise—to the recognized employee. All reward triggers, perk mappings, and budget allocations can be configured through an intuitive drag-and-drop interface in the Reward Rule Builder, granting HR professionals full control over incentive strategies. “In today’s competitive talent market, recognition must be both timely and meaningful,” said Priya Shah, Head of Product at PulseCheck. “SyncRewards Automator ensures that employees receive real-time reinforcement for positive contributions. By automating the reward process, we help organizations maintain momentum in their culture initiatives while freeing up HR teams to focus on strategic priorities.” Leading companies that pilot-tested SyncRewards Automator reported significant boosts in peer-to-peer recognition and overall engagement metrics. After integrating the feature, WaveLink Engineering saw a 40% uptick in instant kudos, with 95% of rewards redeemed within 48 hours. “Seeing our engineers light up when they received surprise gift cards based on their positive feedback was incredible,” said Maya Lopez, Director of People and Culture at WaveLink. “It reinforced our values and made recognition part of our daily workflow.” Key benefits of SyncRewards Automator include: • Seamless Integration: Connects easily to existing reward platforms via secure APIs, requiring no additional IT infrastructure. • Customizable Triggers: Define reward conditions based on sentiment scores, survey frequency, team achievements, or organizational milestones. • Dynamic Perk Catalog: Access a searchable marketplace of gift cards, experiences, and merchandise, ensuring rewards remain relevant and appealing. • Budget Management: Track real-time and forecasted spending on rewards through the Budget Tracker Dashboard, optimizing ROI and preventing overspend. • Insights and Analytics: Leverage the Redemption Analytics Portal to monitor redemption rates, popular perks, and time-to-redeem trends, guiding future recognition strategies. SyncRewards Automator works in concert with PulseCheck’s existing recognition features—Instant Kudos, Kudos Carousel, Gratitude Digest and Highlight Hall—to create a cohesive ecosystem for social affirmation. These interconnected capabilities foster an environment where positive sentiment is not only measured but celebrated and reinforced across organizational levels. “Recognition is a powerful driver of engagement, and automation makes it scalable,” noted Dr. Karen Lee, Organizational Psychologist and advisor to PulseCheck. “By linking sentiment data directly to perks, SyncRewards Automator introduces a feedback loop that sustains motivation. Employees know that their positive feedback is valued and will be acted upon immediately.” SyncRewards Automator is available immediately to all PulseCheck subscribers. For more information or to schedule a demo, please visit www.pulsecheck.com/syncrewards or contact our team at sales@pulsecheck.com. About PulseCheck PulseCheck empowers organizations with real-time insight into employee sentiment through micro-surveys embedded in Slack and Teams. AI-driven analytics identify trends, predict burnout risk, and recommend targeted interventions, enabling leaders to cultivate a resilient, engaged workforce. Media Contact: Jared Thompson Director of Communications, PulseCheck press@pulsecheck.com +1 (415) 555-1234
PulseCheck Debuts DepthDive Explorer and HeatLens for Unmatched Organizational Sentiment Visualization
Imagined Press Article
San Francisco, CA – 2025-06-09 – PulseCheck, the leader in instant employee sentiment intelligence, today unveiled two advanced visualization features—DepthDive Explorer and HeatLens—designed to revolutionize how organizations interpret and act upon engagement data. By combining deep-dive analytics with intuitive visual overlays, these tools transform raw sentiment scores into strategic insights that drive targeted interventions and long-term culture optimization. With DepthDive Explorer, users can click any department, team node, or project segment to access an interactive dashboard of detailed sentiment analytics. This includes aggregate scores, response rates, text feedback themes, and outlier flags for individuals whose responses differ significantly from group trends. HeatLens overlays these sentiment signals directly onto organizational charts or custom layouts, allowing leaders to instantly perceive high- and low-morale zones without toggling between multiple interfaces. “Visualization is key to unlocking the stories hidden in data,” explained David Nguyen, Chief Technology Officer at PulseCheck. “DepthDive Explorer and HeatLens bring context and clarity to feedback. Whether you’re a team lead diagnosing a sudden dip in engagement or a CEO monitoring company-wide mood shifts, these features deliver actionable insights at your fingertips.” DepthDive Explorer offers several capabilities tailored to diverse user roles: • Custom Drill-Down: Filter by sentiment category, demographic attributes, or time window to pinpoint areas requiring attention. • Thematic AI Summaries: Leverage Echo Insight to automatically surface common themes and suggested actions based on free-text survey responses. • Comparative Analysis: Employ the Compare Spotlight function within DepthDive to juxtapose current engagement against historical benchmarks, revealing persistent challenges or emerging improvements. HeatLens enhances organizational awareness by applying adjustable opacity and threshold filters on visual maps. Leaders can define sentiment gradients that align with brand colors or accessibility standards, ensuring clarity for all stakeholders. Scheduled Snapshot Scheduler distributions guarantee that up-to-date heatmaps are delivered to executive inboxes at key intervals, eliminating manual reporting burdens. “During our quarterly leadership review, HeatLens allowed us to identify a morale valley in our customer success division,” said Anita Sharma, Head of Global Operations at CloudVista. “We quickly allocated coaching resources and recognition budgets to that team, and within two weeks we saw a measurable rebound in sentiment. Previously, this issue might have gone unnoticed for months.” Key benefits of DepthDive Explorer and HeatLens include: 1. Rapid Diagnosis: Traverse from high-level overviews to granular insights in seconds, expediting decision-making. 2. Contextual Recommendations: Receive AI-generated suggestions for targeted micro-survey campaigns or recognition drives where they’re most needed. 3. Cross-Functional Collaboration: Share visual snapshots and drill-down reports with HR, People Ops analysts, and executive stakeholders through seamless Slack or email integration. 4. Branding Alignment: Customize color schemes, legend scales, and chart layouts to maintain consistency with corporate identity. PulseCheck customers report that integrating DepthDive Explorer and HeatLens into their engagement workflows reduces time spent on manual analysis by up to 60% and accelerates intervention cycles by 45%. These efficiency gains translate directly into healthier work environments and enhanced retention metrics. “As a data-driven analyst, I’ve never seen sentiment visualization this powerful,” shared Jordan Kim, Senior People Ops Analyst at NeoWave Systems. “DepthDive lets me identify engagement patterns down to individual contributors, and HeatLens communicates those findings in a way that even non-technical leaders immediately understand.” DepthDive Explorer and HeatLens are available now for all PulseCheck enterprise subscribers. To experience a live walkthrough, schedule a demo at www.pulsecheck.com/depthdive or email demos@pulsecheck.com. About PulseCheck PulseCheck delivers continuous, AI-powered micro-surveys in Slack and Teams to surface real-time employee sentiment and prevent disengagement. With advanced analytics and visualization features, PulseCheck empowers organizations to foster a culture of well-being and sustained performance. Media Contact: Rachel Hart Senior PR Manager, PulseCheck media@pulsecheck.com +1 (415) 555-4567
Want More Amazing Product Ideas?
Subscribe to receive a fresh, AI-generated product idea in your inbox every day. It's completely free, and you might just discover your next big thing!
Transform ideas into products
Full.CX effortlessly brings product visions to life.
This product was entirely generated using our AI and advanced algorithms. When you upgrade, you'll gain access to detailed product requirements, user personas, and feature specifications just like what you see below.